Ri Prison Phone Policies and Instructions 8-14-00

• Topics: Telephones

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:.: J2-1

Dec

At:a\:nment A

Page 1 01 2

RHODE ISLAND DEPARTMENT OF CORRECTIONS

Inmate Telephone System Number Request Form
NEW (FIRST-TIME) COMMITMENTS

THIS FORM MUST CONTAIN COMPLETE INFORMA TlON, BE LEGIBLE, AND MUST BE COMPLETED IN BLUE OR BLACK BALL POINT PEN.

Inmate's Name:

-==-:=-::--

RIDOC Inmate 1.0, No.:

[PAINTED I

.Date of Birth

Pre Assigned Inmate PIN No,

Facility

CelilRoom Assignment

Your acceptance of a PIN and use of inmate telephones shall be deemed as consent to the conditions and restrictions
placed upon inmate telephone calls, including call monitoring, recording, and documentation of number(s) called.

Inmate Signature

Date

ALL INMA TE TELEPHONE CONVERSA nONS, EXCEPT THOSE BETWEEN INMA TES AND ATTORNEYS
ARE SUBJECT TO MONITORING AND/OR RECORDING,

Add IAI
Delete 101

Name of Called Parry

2.
3.

I
I

I
I
il
!I

I
I
I
I

8
9

Telephone
Number

I
I

10.

Area
Code

I
I
I

Relationship

il
I

I
I
I
I

THE FOLLOWING (APPROVED! ATTORNEY/LAWYER NUMBERS WILL NOT BE RECORDED. ATTORNEY NUMBERS
MUST BE BUSINESS (OFFICE) NUMBERS AND MUST BE INCLUDED IN THE R.I. JUDICIAL SYSTEMS AND SCIENCES
A TTORNEY INDEX

Add (AI
Delete 101

Name

Area
Code

Telephone
Number

I
I

2.
3.
4.

Facility

Reviewed by RIDOC Staff Member (printed name and signaturel

Date

FORWARD ENTIRE FORM TO THE SYSTEM ADMINISTRATOR. SiHE WILL RETURN ONE COpy TO YOU.

2J 02-1 Dec
Attachment A

Page2012

RHODE ISLAND DEPARTMENT OF CORRECTIONS
ADULT CORRECTIONAL INSTITUTIONS
INMATE TELEPHONE SYSTE:VI

INSTRUCTIONS
A.

II.

To place a call:
I.

lin receiver

listen for dial tone

enter (dial) your personal identification number (PIN)

for Spanish, dial

dial 0, followed by the area code and telephone number you wish to call

* and your personal identification number

IF YOUR C4.LLED PARTY CSES THEIR 3-JJ~4 Y CALLhVG, C4LL IJAIT!JVG. OR CALL
FORW4RDING FE4TURES, rou WILL BE DISCONNECTED. A.\D DISCIPL!.\'J.Rr
ACTION MJ. r BE TAKE!\:

III.

IF rou PRESS THE DIAL OR SWITCH DURJiYG THE C4LL,
DISCONNECTED.

IV.

Calls are limited to the numbers on the Inmate Telephone System Numbt.:r Reyuest Form.

Changes to this list may be made once every threc (3) months.
A.

Emergency requests will be handled on a case-by-case basis.

Inmates who return to RIDOC, who hJVC been issued PINs in the past. ha\e li\'e (5) \\orKlIlg
days to submit requests to:
I) reactivate their PINs; and
2) submit additions to/deletions from their telephone lists.

roc WILL BE

All RIDOC inmates may place calls to:
RIDOC Spec. Invest. Unit (SIU)
RIDOC Inspectors' Office
On-grounds RISP
Bail Bondsmen

462-2282
462-2551
462-2650

Calls that will not be recorded:
RI Public Defender:
District & Fmnily Cts.
Superior Ct.
Violations
Kent County Sup., Dist., Fam.
Wash. County Sup., Dist., Fum.
Newport County Sup., Dist. Fam.

458-3050
222-3492
222-1313
822-2195
782-4180
841-8320

24.02-1 DOC
Attachment B
Pogo 1 of 2
RHODE ISLAND DEPARTMENT OF CORRECTIONS

Inmate Telephone System Number Request Form
RECOMMITMENTS (2 0d or Subsequent)

THIS FORM MUST CONTAIN COMPLETE INFORMA nON, BE LEGIBLE, AND MUST BE COMPLETED IN BLUE OR BLACK BALL POINT PEN.

Inmate's Name:

------==;-------

RIDOC Inmate 1.0. No.:

IPRINTEDI

Date of Birth

Inmate PIN No.

Fa ci Iity

_ Cell/Room Assignment

Your acceptance of a PIN and use of Inmate telephones shall be deemed as consent to the conditIons and
restrictions placed upon Inmate telephone calls, Including call monitoring, recording, and documentatJon of
number(s) called.

Inmate Signature

Date

ALL INMA TE TELEPHONE CONVERSA TlONS, EXCEPT THOSE BETWEEN INMA TES AND ATTORNEYS
ARE SUBJECT TO MONITORING AND/OR RECORDING.

Add (A)
Delete (O)

Name of Called Party

Relationship

Aree
Code

Telephone
Number

2.
3.

4.
5.

9.
10.
THE FOLLOWING (APPROVED) A TTORNEYIlA WYER NUMBERS WILL NOT BE RECORDED. A TTORNEY NUMBERS
MUST BE BUSINESS (OFFICE) NUMBERS AND MUST BE INCLUDED IN THE R.I. JUDICIAL SYSTEMS AND
SCIENCES A TTORNEY INDEX.

Add (A)
Delete (D)

Name

Area
Code

Telephone
Number

2.
3.

Facility

Reviewed by R{OOC Staff Member (printed name end signature)

Date

FORWARD ENTIRE FORM TO THE SYSTEM ADMINISTRATOR. S/HE WILL RETURN ONE COpy TO YOU.

24.02·1 DOC
Arrachment 8
Pogo 2 of 2

RHODE ISLAND DEPARTMENT OF CORRECTIONS
ADULT CORRECTIONAL INSTITUTIONS
INMATE TELEPHONE SYSTEM

TNSmUCTIONS

To place a call:
1. lift receiver
2.

listen for dial tone

3. enter (dial) your personal identification number (PIN)
4. for Spanish, dial

* and your personal identification number

5. dial 0, followed by the area code and telephone number you wish to call
IT.

IF YOUR CALLED PARTY USES THEIR ]-WAY CALLING, CALL WAITING, OR C4LL
FOR1J~4RDING FEATURES, YOU WILL BE DISCONNECTED. AND DISCIPLINARY
ACTION MAY BE TAKEN.

IF YOU PRESS THE DIAL OR SWITCH DURING THE CALL,
DISCONNECTED.

TV.

Calls are limited to the numbers on the Inmate Telephone System Number Request Form.

Changes to this list may be made once every three (3) months.
A

Emergency requests will be handled on a case-by-case basis.

Inmates who return to RIDOC, who have been issued PINs in the past, have five (5) working
days to submit requests to:
1) reactivate their PINs; and
2) submit additions to/deletions from their telephone lists.

VI.

YOU WILL BE

All RIDGe inmates may place calls to:

RIDOC Spec. Invest. Unit (STU)
RIDOC Inspectors' Office
On-grounds RISP
Bail Bondsmen

462-2282
462-2551
462-2650

Calls that will not be recorded:
RI Public Defender:
District & Family Cts.
Superior Ct.
Violations
Kent County Sup., Dist., Fam.
Wash. County Sup., Dist., Fam.
Newport County Sup., Dist. Fam.

458-3050
222-3492
222-1313
822-2195
782-4180
841-8320

2.102-1 DuC
Attachment C
Page I of I
RUODE ISL\,'iD OEPARTi\IENT OF CORRECTIONS

Inmate Telephone System Trouble Report Form
ATTENTION:

THIS FORM MUST BE COMPLETELY FILLED OUT, OR YOLR CONCERN i\IA Y NOT BE
PROPERLY ADDRESSED.

In male Name:

RIDoe Inmale 1.0, No,,

Dale of Birth:

Inmate PIN No,:

Faeility:,

Cell;Room Assignment:,

Inmale Signature:

Dale:,

Time Called:

Note: Any of the following may result in your calrs being disconnected:
Other party accepts a call wailing tone
Other party trying to make a three-way call
•

Playing with the bultons, switch hook or receiver during your call

•

Answering machines
All 8UU, 888, and 9UU numbers
Any number that dues nul allow collecl calls

•

AIl"U",411,911 numbers

_
_

•

Telephone Number Called:,
Dale Called:

Expbnation of Trouble: (Be specific and include details)

Resolution ofTroubleiConcem:

Warden, Deputy Warden

Date

5, stern Administrator

Dale

RHODE ISLAND DEPARTMENT OF CORRECTIONS
POLICY AND PROCEDURE
POLICY NUMBER:
24.02-1 DOC

EFFECTIVE DATE:
08/14/00

REPEALS:
24.02 DOC

DIRECTOR:

PAGE 1 OF 7

L..J.J.J--::r;;

SUBJECT:
MONITORING INMATE TELEPHONE
CONVERSATIONS
AUTHORITY: Rhode Island General Laws (RIGL) § 42-56-10(v), Powers of the
director; Title III of the Omnibus Crime Control and Safe Streets Act, 18 U.S.C.A. : 1
2510 et seq (prison monitoring and recording of inmate telephone calls); RIGL::1
12-5.1, Interception of Wire and Oral Communications; RIGL 311-35-21,
Unauthorized interce tion, disclosure or use of wire or oral communication
REFERENCES: American Correctional Association Standards for Adult
: Correctional Institutions 3-4259, -4260, and -4439 (tel. priv.laccess -- gen. pop.,
i admin. Seg., prot. cust., disc. detention) and for Adult Local Detention Facilities 3I ALDF-3D-21, -22, -23, and 3-ALDF-5D-09 (tel. priv.laccess -- gen. pop., admin. seg.,
, prot. Cust., disc. detention); RIDOC policy # 11.03 DOC, Def. of Temp. Loss of
Spec. Priv. wlin Inmate Classification, Not to Exceed 30 Days, Commonly Known
as LOAP; Morris v. Travisono, 499 F. Su .149 1980
INMATE ACCESS THROUGH LAW LIBRARY?
X YES
SECTION:
SECURITY AND CONTROL

PURPOSE:
To specify the Rhode Island Department of Corrections' (RIDGC's) policy and procedures
regarding the monitoring and recording of Adult Correctional Institutions (ACI) inmates'
telephone conversations.

II.

POLICY:
A.

Inmate access to/use of telephones is a privilege.

Inmates are encouraged to remain in close contact with family and

fri~Dds..:
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P_u_b_lic_H_e_3_ri--...:ng"-:_O_2_/1_6/_9_9

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L_a_st_F_i1_ed_:_O_7_/1_8_/0_0_ _---':

24.02-1 DOC

08/14/00

Monitoring Inmate Telephone Conversations

Page 2 of 7

RIDOe affords inmates reasonable access to telephones, consistent with their
status, housing unit regulations, and the guidelines contained in this policy.
1.

All Wardens ensure inmates have reasonable access to telephones within
their respective facilities.
a.

Awaiting Trial Facilities. Wardens of awaiting trial facilities ensure:
(1)

Inmate calls are limited [See 1I1.A.1.b.(6) below] to:
a.

Up to ten (10) social numbers;

Up to five (5) attorney numbers.
(1)

telephones are available in the committing areas which do not
require the use of PINs for bail purposes only.

Only attorneys whose names and business telephone
numbers appear in the State of Rhode Island and
Providence Plantations, Rhode Island Judicial Systems
and Sciences Attorney Index will be recognized for this
privilege, unless authorization is given by the Warden or
designee. An example of such authorization is: The
Systems Administrator verifies an out-of-state attorney's
status and telephone number. The Warden or designee
authorizes the call.

In addition to the five (5) attorneys mentioned above, all RIDOe inmates
may place calls to:
a.

RIDOe Special Investigations Unit (SIU)
462-2282

RIDOe Inspectors' Office
462-2551

On-grounds Rhode Island State Police (RISP)
462-2650

Licensed Bail Bondsmen (telephone numbers to be entered by
system administrator)

24.02-1 DOC

08/14/00

Monitoring Inmate Telephone Conversations

Page 3 of 7

Calls that will not be recorded:
Rhode Island Public Defender's Office
458-3050 (District and Family Courts)
222-3492 (Superior Court)
222-1313 (Violations)
822-2195 (Kent County Superior, District and Family)
782-4180 (Washington County Superior, District and Family)
841-8320 (Newport County Superior, District and Family)

Outgoing inmate telephone calls utilize "collect call only" telephones.
a.

III.

Exceptions (which are subject to monitoring by staff):
(1)

Work Release Job Search calls;

(2)

Calls dialed by staff designated by Warden of facility.

All inmate telephone conversations, except those between inmates and attorneys
and RISP Intelligence and Narcotics Units are subject to monitoring and/or
recording.

Prior to the connections of all attempted calls, inmate callers and call recipients are
given advance notice that their telephone conversations will be recorded and are
subject to monitoring via an automated message. Call recipients must accept these
conditions before connections are completed.

PROCEDURES:
A.

Notification
1.

Inmates. Wardens ensure inmates receive advance notice of monitoring
and/or recording of their telephone conversations via:
a.

memorandum (for inmates incarcerated at the time of initial
implementation)

Inmate Telephone System Number Request Form
(1)

inmate's personal identification number (PIN)

(2)

statement that calls are subject to monitoring and/or recording

24.02-1 DOC

08/14/00

Monitoring Inmate Telephone Conversations

(3)

date

(4)

inmate's printed name

(5)

inmate's signature (OR staff's signature indicating inmate's
refusal to sign)

(6)

list of telephone number(s) inmate wishes to call
(a)

Up to ten (10) "social"

(b)

Up to five (5) attorneys

signs posted (or stenciled) in English and Spanish above or near
facility telephones designated for inmate use (sample at Attachment
1)

recorded message before call is accepted

Other means of inmate notification which Wardens may choose to utilize
include:
a.

facility bulletin board notices

facility inmate handbooks

orientation sessions

Call recipient hears a recorded message informing him/her the collect call is
from a RIDOC inmate and subject to monitoring and/or recording. Recipient
is given an opportunity to accept or refuse the call.
a.

Page 4 of 7

The message includes language that by accepting the call, the
recipient consents to the monitoring and/or recording.

Changes to Inmate Telephone Number Lists
1.

Inmates may request changes to their telephone lists:
a.

Social number changes - The system administrator provided by the
vendor of the monitoring system is responsible for entering updated
information once every three months. NOTE: Not all facilities will
necessarily be on the same schedule.

08/14/00

24.02-1 DOC

Page 5 of 7

Monitoring Inmate Telephone Conversations

Attorney number changes - The systems administrator provided by
the vendor of the monitoring system is responsible for entering
updated information as it is submitted.

Change requests may also be considered (on a case-by-case basis)
for the following reasons:

(1)

family emergency;

(2)

call recipient's telephone number changes;

(3)

newly acquired telephone number for inmate's mother, father,
spouse, and/or child(ren);

(4)

as determined by the RIDOC.

Revised Inmate Telephone System Number Request Forms serve as
change requests.

Monitoring/Recording
1.

Monitoring/recording of inmate telephone conversations occurs for the
purposes of:
a.

preserving institutional order and security; and/or

enhancing/conducting investigative operations.

SIU is responsible for monitoring inmate telephone calls. All other persons
requesting access to the telephone monitoring area will need written
authorization from the Director.
a.

Random - monitoring conversations as they occur (i.e., "live");
(1)

SIU Investigators randomly monitor live inmate telephone
conversations.

(2)

Incident reports
indicating:

are filed

for each

(a)

Investigator's name/signature

(b)

date

time
inmate's name

monitoring session

24.02-1 DOC

08/14/00
Page 6 of 7

Monitoring Inmate Telephone Conversations

(e)

facility

(f)

unusual incident(s) noted during the monitoring

(g)

These reports are
monitoring room.

maintained

the

telephone

Targeted - monitoring specific inmates' conversations based on
information received by SIU related to possible activity that may
jeopardize institutional or community security and safety.

No unauthorized personnel are allowed access to the telephone monitoring
room/equipment.

SIU personnel record the names of all authorized personnel entering the
telephone monitoring room in a log book established solely for that purpose.

Information-Sharing
1.

Law enforcement authorities who are not assigned to the Rhode Island
Department of Corrections are not allowed access to recordings without
judicially authorized and properly executed court orders. Random or general
access to monitored telephone conversations is PROHIBITED.

Conversations to be used as evidence shall be copied to cassettes, normally
one conversation per side, and provided to the agency involved. Such
duplicate cassette tape(s) shall be marked as evidence, issued an evidence
control number and fully tracked and receipted for as appropriate. Master
tapes shall not normally be removed from the tape library unless
subpoenaed.

The system administrator may periodically monitor calls for maintenance or
quality control purposes. Such monitoring is done in the presence of an SIU
member.

Equipment/Devices
1.

Taoe Library. Tapes are stored in the telephone monitoring area, in a
secure fashion to be determined by the SIU Chief.
a.

Investigators clearly label tapes with:
(1)

tape number;

(2)

date of coverage;

24.02-1 DOC

08/14/00

Monitoring Inmate Telephone Conversations

(3)
b.

Investigator's initials.

Tapes which are to be used for evidence are clearly marked with
evidence labe!s and filed in sequential order.
(1)

Page 7 of 7

Evidence tapes are not reused.

As a rule, tapes are maintained for a minimum of one (1) year before
being reused (taped over).
Exceptions are at the SIU Chiefs
discretion.

No tapes are turned over to outside law enforcement agencies without
proper court orders.

S:=CURITY & CONTROL\24.02·1 DOC\POLICY

2402-1 DOC
Attac!1;nen[ 1
English \·ersion
Pag~ I o~- ;

RHODE ISLAND DEPARTMENT OF CORRECTIONS

Sample Notification Sign to be Posted
Near All Inmate Telephones

All inmate telephone calls, except those to pre-approved attorney numbers, will
be recorded and/or monitored.

DEC
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