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Securus Technologies v. FCC, DC, Verizon Amicus Brief, Prison Phone Rates, 2014

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USCA Case #13-1280

Document #1504903

Filed: 07/28/2014

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ORAL ARGUMENT NOT YET SCHEDULED
Nos. 13-1280, 13-1281, 13-1291, 13-1300, 14-1006
IN THE

United States Court of Appeals
for the District of Columbia Circuit
_______________

SECURUS TECHNOLOGIES, INC., et al.,
Petitioners,
v.
FEDERAL COMMUNICATIONS COMMISSION
AND UNITED STATES OF AMERICA,
Respondents.
_______________
On Petition for Review of an Order of the
Federal Communications Commission
_______________
BRIEF AMICUS CURIAE OF VERIZON
IN SUPPORT OF RESPONDENTS
_______________
MICHAEL E. GLOVER
CHRISTOPHER M. MILLER
MARK J. MONTANO
VERIZON
1320 North Courthouse Road
Arlington, Virginia 22201
(703) 351-3084

JESSICA L. ELLSWORTH
NATHANIEL G. FOELL
HOGAN LOVELLS US LLP
555 Thirteenth Street, N.W.
Washington, D.C. 20004
(202) 637-5886
jessica.ellsworth@hoganlovells.com
Counsel for Amicus Curiae

Dated: July 28, 2014

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CERTIFICATE AS TO PARTIES, RULING, AND RELATED CASES
Pursuant to Circuit Rule 28(a)(1), Verizon certifies the following:
Parties and Amici. a. All parties, intervenors, and amici appearing in this
Court are listed in the Respondents’ brief.
b. Pursuant to Federal Rule of Appellate Procedure 26.1 and Circuit Rule
26.1, Verizon respectfully submits the following corporate disclosure statement:
In addition to Verizon Wireless, the Verizon companies participating in
this action (Verizon) are the regulated, wholly-owned subsidiaries of Verizon
Communications Inc. Verizon Communications Inc. is a publicly held
company.
Verizon Communications Inc. has no parent company, and no publicly
held company has a 10% or greater interest in it. Insofar as relevant to this
litigation, Verizon’s general nature and purpose is to provide communications
services.
Ruling Under Review. The ruling under review is identified in the
Respondents’ brief.
Related Cases. Counsel are not aware of any related cases within the
meaning of Circuit Rule 28(a)(1)(C).
/s/ Jessica L. Ellsworth
Jessica L. Ellsworth

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CERTIFICATE IN SUPPORT OF SEPARATE BRIEF
Pursuant to Circuit Rule 29(d), Verizon states that a separate brief is
necessary for its presentation to this Court because it stands alone among the amici
intending to file in support of Respondents in presenting the unique perspective of
a former provider of inmate calling services and a current provider of
communications services to customers who pay the charges for inmate calling
services.
/s/ Jessica L. Ellsworth
Jessica L. Ellsworth

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TABLE OF CONTENTS
Page
CERTIFICATE AS TO PARTIES, RULING, AND
RELATED CASES...........................................................................................i
CERTIFICATE IN SUPPORT OF SEPARATE BRIEF ......................................... ii
TABLE OF AUTHORITIES ....................................................................................iv
GLOSSARY...............................................................................................................v
STATEMENT OF INTEREST OF AMICUS CURIAE.............................................1
SUMMARY OF ARGUMENT .................................................................................3
ARGUMENT .............................................................................................................4
THE FCC REASONABLY CONCLUDED THAT SITE
COMMISSIONS SHOULD NOT BE COMPENSABLE
COSTS .............................................................................................................4
A.

Excluding Site Commissions From The Category Of
Compensable Costs Is An Appropriate Approach To
Lowering Rates For Inmate Calling Services .......................................5

B.

The FCC Has Adopted A Similar Approach To Revenue
Sharing In Other Areas With Success...................................................7

CONCLUSION..........................................................................................................9
CERTIFICATE OF COMPLIANCE
CERTIFICATE OF SERVICE

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TABLE OF AUTHORITIES
Page
STATUTES:
47 U.S.C. § 201(b) .....................................................................................................4
47 U.S.C. § 276(d) .....................................................................................................4
AGENCY RECORD:
* 26 FCC Rcd 17663………………………………………………………................8

*Authorities chiefly relied upon are marked with asterisks.
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GLOSSARY
FCC

Federal Communications Commission

ICS Provider Br. Brief for the Petitioners
Resp. Br.

Brief for the Federal Communications Commission

v

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IN THE

United States Court of Appeals
for the District of Columbia Circuit
_______________

SECURUS TECHNOLOGIES, INC., et al.,
Petitioners,
v.
FEDERAL COMMUNICATIONS COMMISSION
AND UNITED STATES OF AMERICA,
Respondents.
_______________
On Petition for Review of an Order of the
Federal Communications Commission
_______________
BRIEF AMICUS CURIAE OF VERIZON
IN SUPPORT OF RESPONDENTS
_______________
STATEMENT OF INTEREST OF AMICUS CURIAE
Verizon respectfully submits this brief as amicus curiae.1
Verizon has a unique perspective on the issues presented in this matter that
may be of value to the Court. Verizon is both a former provider of inmate calling
services and a current provider of communications services to customers who pay
the charges for inmate calling services. Verizon (and its predecessor companies)

1

Verizon certifies that no party’s counsel authored this brief in whole or in
part; no party or party’s counsel contributed money intended to fund the brief’s
preparation or submission; and no person other than Verizon and its counsel
contributed money intended to fund the brief’s preparation or submission.

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provided inmate calling services for many years, prior to selling this business in
July 2007. Verizon today provides communications services to customers who are
charged for inmate calling services by the providers of those services. Although
Verizon has no responsibility for the amount charged for inmate calling services,
Verizon receives complaints and inquiries from its customers regarding the size of
these charges. As a communications provider and corporate citizen, Verizon has
an interest in the rates its customers are charged for inmate calling services and the
consequences that those rates have for inmates, their families, and the general
public.
Because of its experience as a provider of inmate calling services, Verizon
has a firsthand understanding of how the market functions. This experience
includes participating in the bidding process for exclusive contracts for inmate
calling services with Departments of Corrections and observing that site
commissions are frequently the dispositive factor in determining which provider is
awarded those contracts. In Verizon’s experience, it is almost always the case that
inmates and their loved ones—the people actually paying for inmate calling
services—have no say over what provider they are compelled to use or the specific
rates that they are charged.

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SUMMARY OF ARGUMENT
In its Order here, the FCC correctly recognized that the market for inmate
calling services does not function like most other markets. This is because the
rates service providers offer in their bids to Departments of Corrections are not the
principal basis on which a provider is selected; instead, site commissions—i.e.,
payments to the facility of a portion of any rates charged—are the driving factor.
The FCC concluded that this key fact causes the calling rates paid by
inmates and their loved ones to be significantly inflated compared to the rates for
calling generally. Accordingly, the FCC acted to counter the impact of this unique
feature of the inmate calling services market by declaring that site commissions are
not compensable costs that automatically can be recouped from end users, but
rather are revenue sharing arrangements. But it also made clear that these
arrangements are permissible, with the amount of revenues to be shared
determined based on commercial negotiations between the service provider and
Departments of Corrections, free from the distortion caused by automatically
passing on the cost of the commission to consumers.
Verizon’s experience in the inmate calling services industry corroborates the
FCC’s understanding of this unique market. In our experience, the rates that a
provider proposes to charge end users are essentially irrelevant to whether that
provider is selected for an exclusive contract. Instead, the primary factor in
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awarding a contract is the amount of the site commission paid to the Department of
Corrections, which can often amount to 40 or 50 percent of amounts billed. Given
the unique nature of the inmate calling services market, the FCC acted reasonably
by preventing the cost of commissions from automatically being passed on to end
users, and instead treating these commissions as revenue sharing arrangements
subject to commercial negotiations between service providers and Departments of
Corrections. Indeed, the FCC’s regulatory approach has been successfully applied
in other situations and should be affirmed.
ARGUMENT
THE FCC REASONABLY CONCLUDED THAT SITE
COMMISSIONS SHOULD NOT BE COMPENSABLE COSTS.
The FCC is required to ensure that the charges for interstate
telecommunications services are “just and reasonable.” 47 U.S.C. § 201(b). This
requirement extends to “the provision of inmate telephone service in correctional
institutions, and any ancillary services.” Id. § 276(d). The public, through
grandmothers like Martha Wright, had been telling the FCC that rates charged to
inmates and their loved ones for inmate calling services were unjust and
unreasonable for almost a decade before the agency initiated the rulemaking at
issue here. Resp. Br. 5-6.
The record developed in that rulemaking documents the significant
distortion that renders the market for inmate calling services different from most
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other communication markets. The distortion is a result of the fact that those who
choose the service provider do not pay for the service but do often stand to benefit
from higher rates being charged, because they stand to receive a portion of the
revenues. The Departments of Corrections choose the service provider and receive
part of the revenues, while inmates and their loved ones—who are often
economically disadvantaged—have no choice but to pay whatever rates the
provider charges if they want to stay in touch. In practice, this means that when
service providers compete for exclusive contracts, they are not competing to offer
the most efficient service to the end users; instead, they are competing to offer a
higher site commission. See Resp. Br. 3-4.
A.

Excluding Site Commissions From The Category Of Compensable
Costs Is An Appropriate Approach To Lowering Rates For
Inmate Calling Services.

Petitioners do not dispute that rates for inmate calling services are
significantly higher than the rates for ordinary residential telephone service. They
do not dispute that reduced inmate-family communications due to high rates
produce ill effects on the public interest, including on the rate of recidivism. And,
finally, they do not dispute that site commissions are a significant reason why rates
for inmate calling services are inflated. Rather, Petitioners contend that site
commissions “are a real cost” of providing service. ICS Provider Br. 26.

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Undoubtedly, site commissions are an expensive component of a provider’s
contract. When Verizon provided inmate calling services, site commissions tended
to range from 40 to 50 percent of amounts billed, and bore little or no relation to
the cost of providing services. Site commissions are this large because most of the
bidders can meet the security and other technical requirements included in a typical
request for proposal. So the factor that differentiates one provider from another is
usually how large of a site commission each provider is willing to pay. Most
importantly, in Verizon’s experience the calling rates that a provider proposes to
charge end users are virtually irrelevant to which provider is selected for the
contract. To be clear about what this means, the provider offering to charge
inmates and their families the lowest calling rates is not more likely to win the
contract. And because contracts are exclusive (i.e., allowing only a single provider
at each institution), inmates cannot select another, lower-priced provider if they
want to place less expensive calls to their families.
The standard way that service providers have looked to recoup the expense
of paying site commissions is to increase the calling rates charged to inmates and
their friends and family. Site commissions are therefore a principal cause of
inflated rates for inmate calling services, which is why the FCC focused on site
commissions and excluded them from the category of compensable costs in a costplus rate formula. The FCC determined that commissions should instead be treated
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as revenue sharing arrangements, which it made clear are permissible, subject to
commercial negotiations without the distorting effect of automatically being
recoverable in rates charged to end users.
Given the record evidence of the many prison and non-prison related
programs (e.g., drug addiction counseling services) that are funded by site
commissions, the FCC acted within its discretion in concluding that site
commissions are not reasonably and directly related to the provision of inmate
calling services and thus are not recoverable through the rates charged to end users.
Even though such programs can be beneficial to inmates, they often have nothing
to do with the communications services at issue. Using site commission revenue to
fund these programs is a choice by the Departments of Corrections to spend their
profits from the inmates’ calls in a certain way.
B.

The FCC Has Adopted A Similar Approach To Revenue Sharing
In Other Areas With Success.

The FCC’s approach to site commissions or revenue sharing arrangements in
this situation was informed by its experience addressing the collateral impact of
revenue sharing arrangements in other areas. For example, the FCC successfully
addressed so-called “traffic pumping” arrangements, in which some telephone
companies charged unreasonably high rates to other carriers (e.g., wireless and
long distance providers) that were obligated to deliver calls to these companies.
For the calls at issue, the telephone companies had entered into revenue sharing
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arrangements with companies such as conference call and chat line providers to
route their traffic through the telephone companies in exchange for a portion of the
revenues that the telephone companies charged to handle the traffic.
In the traffic pumping situation, the FCC did not ban these commissions or
revenue sharing arrangements, but did consider the presence of these arrangements
to be evidence that rates were too high. If a revenue sharing arrangement existed
and certain traffic criteria were met, the FCC required the rates to be benchmarked
to the lower rates of a larger telephone company in the state. This action now
helps prevent much of the cost of traffic pumping and the related revenue sharing
arrangements from being borne by end users. See Connect America Fund, Report
and Order and Further Notice of Proposed Rulemaking, 26 FCC Rcd 17663,
¶¶ 656-701 (2011).
The FCC took a similar step here to protect end users from funding
providers’ revenue sharing arrangements (or commissions) with Departments of
Corrections. Although the FCC’s mechanisms varied due to differences in the
markets (e.g., the availability of a benchmark rate), in both contexts, the FCC
effectively did not allow commissions/shared revenue to be treated as a cost of
providing service that could be included in the end users’ rates.

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CONCLUSION
For the foregoing reasons, the FCC’s treatment of site commissions was
reasonable and should be affirmed.
Respectfully submitted,
/s/ Jessica L. Ellsworth
JESSICA L. ELLSWORTH
NATHANIEL G. FOELL
Hogan Lovells US LLP
555 Thirteenth Street, N.W.
Washington, D.C. 20004
(202) 637-5886
jessica.ellsworth@hoganlovells.com
MICHAEL E. GLOVER
CHRISTOPHER M. MILLER
MARK J. MONTANO
VERIZON
1320 North Courthouse Road
Arlington, Virginia 22201
(703) 351-3084
Counsel for Amicus Curiae

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CERTIFICATE OF COMPLIANCE
Pursuant to Fed R. App. P. 32(a)(7)(C) and Circuit Rule 32(a), I hereby
certify that the foregoing brief was produced using the Times New Roman 14point typeface and contains 1,706 words.
/s/ Jessica L. Ellsworth
Jessica L. Ellsworth

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CERTIFICATE OF SERVICE
I certify that on July 28, 2014, the foregoing was electronically filed through
this Court’s CM/ECF system, which will send a notice of filing to all registered
users.

/s/ Jessica L. Ellsworth
Jessica L. Ellsworth