Millicorp v Global Tel Link Fl Complaint Inmate Phone Service Interference 2009
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Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 1 of 47 FILED by UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF FLORIDA f?GS" J?G5 D.C. 14 OCT 14 2009 STEVEN M. LARiMORE CLERK U. S. DiST. CT. S. D. of flA. - MIAMI 'm:!?'!MIl''O'" !:t?tt'U"'in"Jt: IE:JI(GI:!III•• =.n.uI&Dft',- .p '1l:Jlti:l:!lr'I'~&D'f'UJ;;··p·.m:t"'%'l'In:-lt?ttD"'in"ll: Case No. MILLICORP, a Florida corporation, d/b/a ConsCaIIHome.com, 09-2~3() 09- 2~3 Plaintiff, vs. GLOBAL TEL *LINK CORPORATION, a TEL*LINK Delaware corporation; SECURUS TECHNOLOGIES, INC., a Texas corporation; T-NETIX TELECOMMUNICATIONS SERVICES, INC., a Texas corporation; EVERCOM SYSTEMS, INC. a Texas corporation; jointly and severally, 'I TORRES Defendants. ; COMPLAINT Plaintiff Millicorp, d/b/a ConsCallHome.com, by and through undersigned counsel, sues Global Tel*Link Corporation; Securus Technologies, Inc.; T-·Netix Telecommunications Services, Inc. and Evercom Systems, Inc. (hereinafter collectively as "Defendants"), and alleges: JURISDICTION AND VENUE 1. This is an action for damages arising out of Defendants' violations of the Communications Act of 1934 and the Telecommunications Act of 1996, as Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 2 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint amended, 47 U.S.C. §201 et. seq. ("Telecommunications Act"), Defendants' common law tortious interference with Plaintiff's advantageous business relationships, civil conspiracy to commit tortious interference, and Defendants' violations of various state Unfair and Deceptive Trade Practices Acts / Consumer Protection Acts including Florida's Deceptive and Unfair Trade Practices Act ("FDUTP A"). This is also an action for declaratory and injunctive relief under ("FDUTPA"). various state Unfair and Deceptive Trade Practices Acts / Consumer Protection FDUTP A. Acts including FDUTPA. This court has subject matter jurisdiction based on 28 U.S.C. §§1331, 1332 and 1367(a), and 47 U.S.C. §207. There is a complete diversity of citizenship among the parties and the amount in controversy exceeds the sum or value of$75,000.00, exclusive of interest and costs. 2. Venue is proper in this District pursuant to 28 U.S.C. §1391(b) because the Defendants transact business in this judicial district and a substantial part of the events and omissions giving rise to Plaintiff's claims occurred in this district. THE PARTIES 3. Plaintiff Millicorp ("Millicorp"), d/b/a ConsCallHome.com, is a Florida corporation with its principal place of business in Fort Myers, Florida. Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 3 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint 4. Tel *Link Defendant Global Tel*Link Corporation ("GTL") is a Delaware corporation with its principal place of business in Mobile, Alabama. This Court has in personam jurisdiction over GTL because GTL conducts substantial business activity within the state of Florida and carries on its business within the state of Florida. GTL provides telecommunications services in Florida and throughout the United States. 5. Defendant Securus Technologies, Inc. ("Securus") is a Texas corporation with its principal place of business in Dallas, Texas. This Court has in personam jurisdiction over Secunls because Securus conducts substantial business activity within the state of Florida and carries on its business within the state of Florida. Securus, through its operating companies, provides telecommunications services in Florida and throughout the United States. 6. Defendant T-Netix Telecommunications Services, Inc. ("T-Netix") is a Texas corporation with its principal place of business in Dallas, Texas. This Court has in personam jurisdiction over T-Netix because T-Netix conducts substantial business activity within the state of Florida and carries on its business within the state of Florida. T-Netix provides telecommunications services in Florida and throughout the United States. 3 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 4 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint 7. Defendant Evercom Systems, Inc. ("Evercom") is a Texas corporation with its principal place of business in Dallas, Texas. This Court has in personam jurisdiction over Evercom because Evercom conducts substantial business activity within the state of Florida and carries on its business within the state of Florida. Evercom provides telecommunications services in Florida and throughout the United States. 8. Securus is a holding company which owns 100% of its operating companies, T-Netix and Evercom. T-Netix and Evercom each hold certifications as telecommunications carriers throughout the United States. T-Netix and Evercom conduct business through a division known as Correctional Billing Services. GENERAL ALLEGATIONS 9. Millicorp is a nationwide interconnected voice over internet protocol ("VOIP") provider based in Fort Myers, Florida. It is registered with the Federal Communications Commission ("FCC") (FRN 0018930511). VOIP is an internet application typically used to transmit voice communications over a broadband internet connection, rather than traditional landlines. Millicorp provides a range of VOIP services, including services for small/medium-size businesses such as IP- 4 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 5 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint based fax services under the "Millifax" brand and online PBX offerings under the "Millitalk" brand, as well as its current most popular offering and the subject of this Complaint, a VOIP offering designed to serve the needs of the friends and families of correctional facility inmates, known as ConsCallHome ("CCH"). Millicorp currently provides its services in 47 states, including but not limited to Florida, Texas, California, Wisconsin, Virginia and North Carolina. 10. Securus, T-Netix, Evercom and GTL provide inmate phone service ("IPS") via payphones located primarily in state and local confinement facilities throughout the United States, including within this judicial district. Securus, through T-Netix and Evercom (hereinafter at times collectively referred to as "Securus"), and GTL are the two dominant IPS providers in this country, having approximately 70-80% of the IPS contracts to serve state and local confinement facilities in the United States. IPS providers must comply with all state and federal regulations applicable to telecommunications common carriers, as well as meet the penological and security needs of the correctional facilities that they serve. 11. As IPS providers, Securus and GTL provide two basic different inmate services - local collect or prepaid call service and long distance collect or 5 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 6 of 47 Millicorp v. Global Tel*Link Corporation. et al. Complaint prepaid call serVIce. GTL and Securus provide these serVIces pursuant to a contract with an inmate confinement facility. These contracts require GTL and Securus to deploy equipment inside prison walls that gives the inmate confinement facilities' employees the ability to monitor or record any call made by an inmate, as well as the ability to add or delete phone numbers on a daily basis from the phone numbers that each inmate is permitted to call. 12. These contracts also typically require Securus and GTL to pay the inmate confinement facility a percentage of their billed IPS service gross revenues, as much as sixty percent (60%) in some cases. The prices that Securus and GTL charge friends and family of inmates who use their IPS services are extraordinarily high as the result of commissions paid to confinement facilities. IPS providers such as Securus and GTL charge an average of $3.95 per call for the local set-up and service and an average of $.90 per minute for long distance services. 13. Millicorp offers friends and family members of inmates a more economical alternative. Through its CCH service offering, Millicorp provides a legitimate, secure, and very popular technological solution to Securus' and GTL's high prices. 6 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 7 of 47 Millicorp v. Global Tel*Link Corporation. et at. Complaint 14. Millicorp's interconnected VOIP CCH service offering uses IP-based technology and infrastructure, similar to that provided by other interconnected VOIP providers, such as Vonage, Google Voice, Magic Jack, and Skype, and provides the friends and family of inmates with reliable and secure services with significant savings. Millicorp provides its CCH customers with a telephone number local to the same local exchange rate center as the relevant confinement facility and routes the call to the CCH customers' designated location via its IPbased network. The calls that Millicorp's CCH customers receive from inmates are at telephone numbers assigned to these customers as a part of the CCH service offering. The inmate confinement facility, through the IPS payphone provider, pre-approves all telephone numbers submitted for an inmate's calling list, including the customer's name and billing address, and has the ability to monitor and record all calls to Millicorp' s CCH customers. 15. Millicorp's CCH service does not allow CCH customers to receive collect call service from any IPS provider serving an inmate confinement facility. Instead, Millicorp's CCH service provides pre-paid interconnected VOIP service to its CCH customers through the local dial number in the community where the inmate with whom that customer wants to communicate is incarcerated. Millicorp 7 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 8 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint recovers all of its costs for the service in the price it charges its customers for its service, and the Millicorp CCH customer must have a separate pre-paid account with the selected IPS provider, such as Securus or GTL, to cover the local call charges assessed for the call by the inmate payphone provider as required by the applicable confinement facility. 16. Securus and GTL realize that Millicorp is a legitimate business competitor offering alternative services to families and loved ones of inmates at reduced rates, as do other legitimate VOIP providers such as Vonage and Google Voice. As a consequence of Millicorp's CCH service offering, Securus and GTL do not receive long distance call revenues for the local calls made to Millicorp' s CCH customers. Thus Securus and GTL desire to eliminate Millicorp and its CCH service offering from the marketplace as a competitor. 17. In late 2008, Securus and GTL began to program their inmate payphone equipment located inside confinement facility walls to block Millicorp' s services by rejecting calls to the local phone numbers that Millicorp had assigned to its CCH customers. Securus and GTL also have directed their representatives to not permit calls to customers served by Millicorp' s CCH service offering due to Millicorp's use of telephone numbers local to the prison or jail at issue. Securus 8 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 9 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint and GTL block calls to all Millicorp's CCH customers if the particular CCH customer's telephone number assigned by Millicorp for its service does not correspond with a rate center in the same location as the customer's billing address, or if the Securus or GTL representative learn that ConsCallHome is the provider of the customer's telephone number. Securus and GTL have engaged in these actions in numerous states, including but not limited to, Florida, Texas, California, Wisconsin, Virginia and North Carolina. 18. Initially, Securus and GTL blocked serVIce to only a few of Millicorp's CCH customers, but soon began blocking service to the majority of the CCH customers, including some who were long-term customers in good standing. By the beginning of 2009, GTL blocked service to nearly all Millicorp customers who subscribe to Millicorp's interconnected VOIP offering, and Securus has now reached the same level of blocking ofMillicorp customers as GTL as of July 2009. Since December 1, 2008, Millicorp has actually lost a minimum of 4,000 customers due to blocking by Securus and GTL. Many of these customer losses appear to be Millicorp CCH customers that were targeted specifically by GTL and Securus due to the customer's historically high monthly usage of his or her Millicorp CCH telephone number. As a direct result of blocking of calls to 9 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 10 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint Millicorp's CCH customers, Millicorp has actually lost a significant portion of its customer base with an actual fifty to seventy percent (500/0-70%) average monthly revenue loss, as well as significant damage to Millicorp' s reputation and loss of goodwill. Securus and GTL have engaged in these actions in numerous states, including but not limited to, Florida, Texas, California, Wisconsin, Virginia and North Carolina. 19. Securus' and GTL's purported justification for the blocking of calls based on security concerns has no merit. No legitimate security issues exist with regard to Millicorp's service. Securus and GTL have all of the information (or the ability to request from Millicorp or its customer) needed to maintain security of communications from inmates to Millicorp's customers. 20. Inmate confinement facilities also have the complete and unhindered ability to monitor all calls to Millicorp customers and to regulate the recipients of all inmate calls to Millicorp customers. Each phone number that an inmate desires to call must be pre-approved by the inmate confinement facility before the IPS provider programs the inmate phone system to accept calls placed to that number. In most cases, an inmate desiring to include a new number on the inmate's call list must supply certain information to the inmate's counselor, including the address 10 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 11 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint where the number rings and the name of the person to whom the number at that address is registered. The inmate confinement facility is authorized to delay adding the new number to the inmate's call list until after it confirms that the number rings at the location reported by the inmate, and that no one at that address is in any of the categories of people to whom calls are barred, such as judges or prosecuting attorneys. 21. Securus and GTL have further sought to justify call blocking on grounds that Millicorp provides its services to its customers in a manner that violates inmate confinement facility security requirements because Securus allegedly does not know the identities of the Millicorp customers and therefore the calls are "not traceable". As a result, GTL and Securus claim that the inmate confinement facility cannot properly screen the Millicorp customer before an inmate calls from a confinement facility to a Millicorp customer. GTL and Securus have made these representations as it pertains to all of its facilities including, but not limited to, Florida, Texas, California, Wisconsin, Virginia and North Carolina. 22. This claim of an inability to identify Millicorp customers or Millicorp itself could not be further from the truth. In addition to providing Securus, GTL 11 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 12 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint and the relevant inmate confinement facility with the Millicorp customer's local phone number, Millicorp's customers are required by Securus and GTL to provide the full billing name and address of Millicorp's customer, as well as the name of their local service provider, such as Millicorp/ConsCallHome. All parties therefore know the precise identity of the Millicorp CCH customer and Millicorp as the local service provider, as the Millicorp customer must also setup an account with Securus or GTL to use the local number provided with Millicorp's service. This fact is verified by Securus' and GTL' s own conduct because Securus and GTL representatives are asking for the name of the local provider and are blocking calls when the customer identifies his or her local provider as ConsCallHome. Securus and GTL have clearly instructed their representatives to simply block most, if not all, calls from Millicorp's CCH customers. GTL and Securus have made these representations and engaged in these actions in numerous states, including but not limited to Florida, Texas, California, Wisconsin, Virginia and North Carolina. This conduct has damaged Millicorp. 23. All conditions precedent to the filing of this action have been met, satisfied or otherwise been waived. 12 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 13 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint 24. As a consequence of Securus' and GTL's conduct, Millicorp has been forced to retain undersigned counsel to protect its rights and seek the remedies alleged herein. Millicorp has agreed to pay undersigned counsel a reasonable fee for their services. COUNT I VIOLATIONS OF THE TELECOMMUNICATIONS ACT 47 U.S.C. §201 25. Millicorp adopts and incorporates by reference the allegations contained in paragraphs 1 through 24 as if fully set forth herein. 26. This is a claim for damages against Securus, T-Netix, Evercom and GTL under 47 U.S.C. §§ 206 and 207 as a consequence of Securus, T-Netix, Evercom and GTL violating 47 U.S.C. §201. 27. Securus, T-Netix, Evercom and GTL do not have the legal authority to block calls to Millicorp customers. It is the intent of Congress as manifested in Title 47 United States Code, and is now the policy of the FCC, to encourage competition as a matter of policy under the Telecommunications Act of 1996. By blocking calls to Millicorp's customers, Securus, T-Netix, Evercom and GTL are engaging in unlawful conduct to stop such competition. This unlawful conduct 13 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 14 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint m has occurred In vanous states, including but not limited to Florida, Texas, California, Wisconsin, Virginia and North Carolina. 28. 47 U.S.C. §201(a) states in pertinent part: (a) It shall be the duty of every common carrier engaged in interstate or foreign communication by wire or radio to furnish such communication service upon reasonable request therefor; .... 29. The blocking of telephone calls from inmates in confinement facilities to Millicorp's customers violates 47 U.S.C. §201(a) because by blocking Millicorp's calls, Securus, T-Netix, Evercom and GTL, as telecommunications common carriers, have failed to provide their common carrier payphone service upon reasonable request of Millicorp through its customers. 30. m Securus, T-Netix, Evercom and GTL have engaged In a rampant, consistent, and willful blocking of calls from inmates in confinement facilities to Millicorp's CCH customers. Such a practice directly conflicts with the common carrier obligations of Securus, T-Netix, Evercom and GTL under 47 U.S.C. §201 (a) §201 (a) to " ... furnish such communication service upon reasonable request therefor .. therefor.... ". Securus, T-Netix, Evercom and GTL have systematically and routinely denied service to Millicorp and its CCH customers when presented with 14 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 15 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint Millicorp CCH telephone numbers in confinement facilities where Securus, TNetix, Evercom or GTL provide inmate payphone services. This unlawful conduct has occurred in various states, including but not limited to Florida, Texas, California, Wisconsin, Virginia and North Carolina. 31. The blocking of telephone calls from inmates In confinement facilities to Millicorp's CCH customers also violates 47 U.S.C. §201(b). 47 U.S.C. §201(b) requires that all practices for a common carrier be "just and reasonable" and any practice that is "unjust and unreasonable is declared to be unlawful. " unlawful." 32. Denying an interconnected VOIP provider such as Millicorp and its customers, in this case the friends and family of inmates, the right to receive a call from a common carrier payphone provider is an unjust and unreasonable practice and a failure of fulfillment of an IPS provider's common carrier obligation as a payphone provider to inmate confinement facilities. 33. Under 47 U.S.C. §§ 206 and 207, Millicorp is authorized to bring this private cause of action and Securus, T-Netix, Evercom and GTL are liable to Millicorp for the full amount of damages sustained as a consequence of violating 47 U.S.C. §201(a) and (b). 15 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 16 of 47 al. Millicorp v. Global Tel*Link Corporation, et at. Complaint WHEREFORE Plaintiff Millicorp requests that judgment be entered in its behalf and against Defendants Global Tel*Link Corporation, Securus Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc., for compensatory and consequential damages, attorneys' fees and costs under 47 U.S.C. §206, interest, and such other relief as this Court deems just and proper. COUNT II VIOLATIONS OF THE TELECOMMUNICATIONS ACT 47 U.S.C. §202 34. Millicorp adopts and incorporates by reference the allegations contained in paragraphs 1 through 24 as if fully set forth herein. 35. This is a claim for damages against Securus, T-Netix, Evercom and GTL under 47 U.S.C. §§ 206 and 207 as a consequence of Securus, T-Netix, Evercom and GTL violating 47 U.S.C. §202. 36. 47 U.S.C. §202(a) states: (a) Charges, services, etc. It shall be unlawful for any common carrier to make any unjust or unreasonable discrimination in charges, practices, classifications, regulations, facilities, or services for or in connection with like 16 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 17 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint communication service, directly or indirectly, by any means or device, or to make or give any undue or unreasonable preference or advantage to any particular person, class of persons, or locality, or to subject any particular person, class of persons, or locality to any undue or unreasonable prejudice or disadvantage. 37. Securus, T-Netix, Evercom and GTL are providing like access to IPS T-Netix, services at confinement facilities nationwide to other VOIP providers such as Vonage and Google Voice, but meanwhile blocking the calls of Millicorp's CCH customers. This conduct is an unjust and unreasonable discrimination practice by Securus, T-Netix, Evercom and GTL providing these carriers with an undue and unreasonable preference and advantage and thereby causing an undue and unreasonable prejudice and disadvantage to Millicorp. Such conduct violates 47 U.S.C. §202(a) and is actionable under 47 U.S.C. §§ 206 and 207. Therefore, Securus, T-Netix, Evercom and GTL are liable to Millicorp for the full amount of damages sustained as a consequence of violating 47 U.S.C. §202(a). WHEREFORE Plaintiff Millicorp requests that judgment be entered in its behalf and against Defendants Global Tel*Link Corporation, Securus Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom 17 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 18 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint Systems, Inc., for compensatory and consequential damages, attorneys' fees and costs under 47 U.S.C. §206, interest, and such other relief as this Court deems just and proper. COUNT III COMMON LAW TORTIOUS INTERFERENCE 38. Millicorp adopts and incorporates by reference the allegations contained in paragraphs 1 through 24 as if fully set forth herein. 39. This is a claim for damages against Securus, T-Netix, Evercom and GTL for common law tortious interference. 40. Millicorp has advantageous business relationships with its CCH customers by which Millicorp provides economical VOIP communications services to friends and family members of inmates throughout the United States. 41. Securus, T-Netix, Evercom and GTL have knowledge of Millicorp's advantageous business relationships with its customers. 42. Securus, T-Netix, Evercom and GTL are intentionally and unjustifiably interfering with Millicorp' s advantageous business relationships by blocking calls to Millicorp's CCH customers and thereby causing Millicorp to lose the business of these customers. 18 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 19 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint 43. These actions of interference by Securus, T-Netix, Evercom and GTL have resulted in damages to Millicorp. WHEREFORE Plaintiff Millicorp requests that judgment be entered in its behalf and against Defendants Global Tel*Link Corporation, Securus Technologies, Inc., T -Netix Telecommunications Services, Inc. and Evercom T-Netix Systems, Inc., for compensatory and consequential damages, punitive damages, costs, interest, and such other relief as this Court deems just and proper. COUNT IV FLORIDA DECEPTIVE AND UNFAIR TRADE PRACTICES ACT ACTION FOR DAMAGES 44. Millicorp adopts and incorporates by reference the allegations contained in paragraphs 1 through 24 and 27 through 32, as if fully set forth herein. 45. This is a claim for actual damages under §§501.204(1) and 501.211(2), FIa.Stat. 46. By blocking Millicorp's CCH Customers' calls, Securus, T-Netix, Evercom and GTL are knowingly and wilfully engaging in unfair methods of competition, and unfair and unconscionable acts and practices in the conduct of trade and commerce, in violation of §501.204(1), FIa.Stat. 19 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 20 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint 47. Millicorp is a legitimate business enterprise entitled to protection FDUTP A. under FDUTPA. 48. Securus, T-Netix, Evercom and GTL have engaged in a rampant, consistent, and willful blocking of calls from inmates in confinement facilities to Millicorp's CCH customers. Such conduct offends established public policy to encourage competition and is immoral, unethical, oppressive, unscrupulous and substantially injurious to Millicorp's CCH customers as consumers. 49. As a direct result of Securus, T-Netix, Evercom and GTL blocking of calls to Millicorp's CCH customers, Millicorp has actually lost a significant portion of its customer base with an actual fifty to seventy percent (50%-70%) average monthly revenue loss. Consequently, Millicorp has suffered actual damages. WHEREFORE Plaintiff Millicorp requests that judgment be entered in its behalf and against Defendants Global Tel *Link Tel*Link Corporation, Securus Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc., for actual damages, attorneys' fees and costs under§501.2105, Fla.Stat., interest, and such other relief as this Court deems just and proper. 20 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 21 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint COUNT V FLORIDA DECEPTIVE AND UNFAIR TRADE PRACTICES ACT ACTION FOR DECLARATORY AND INJUNCTIVE RELIEF 50. Millicorp adopts and incorporates by reference the allegations contained in paragraphs 1 through 24 and 27 through 32, as if fully set forth herein. 51. This is a claim for declaratory and permanent injunctive relief against Securus, T-Netix, Evercom and GTL under §501.211(1), Fla.Stat. 52. By blocking Millicorp's CCH Customers' calls, Securus, T-Netix, Evercom and GTL are knowingly and wilfully engaging in unfair methods of competition, and unfair and unconscionable acts and practices in the conduct of trade and commerce, in violation of §501.204(1), Fla.Stat. 53. Millicorp is a legitimate business enterprise entitled to protection FDUTP A. under FDUTPA. 54. Securus, T-Netix, Evercom and GTL have engaged in a rampant, consistent, and willful blocking of calls from inmates in confinement facilities to Millicorp's CCH customers. Such conduct offends established public policy to encourage competition and is immoral, unethical, oppressive, unscrupulous and 21 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 22 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint Millicorp' s substantially injurious to Millicorp's CCH customers as consumers. By blocking Millicorp's CCH customers' calls, Securus, T-Netix, Evercom and GTL are engaged in unfair methods of competition, unconscionable and unfair acts, and unconscionable practices under Florida's Deceptive and Unfair Trade Practices Act, specifically §501.204, Fla.Stat. 55. Pursuant to §501.211(1), Fla. Stat., Millicorp seeks a declaratory judgment from this Court that Securus', T-Netix', Evercom's and GTL's conduct §501.204(1), violates §50 1.204(1), Fla.Stat. 56. Pursuant to §501.211(1), Fla. Stat. , Millicorp also seeks injunctive relief to permanently enjoin Securus, T-Netix, Evercom and GTL from violating and continuing to violate §501.204(1), Fla.Stat. Such an injunction will not only protect Millicorp' s rights, but will also protect the rights of the friends and family members of inmates as the consuming pUblic. public. 57. The granting of an injunction will not disserve the public interest. To the contrary, it will protect the public's interest in fair competition under FDUTPA and the Telecommunications Act. WHEREFORE Plaintiff Millicorp requests a declaratory judgment from this Court that the conduct of Defendants Global Tel*Link Corporation, Securus 22 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 23 of 47 ai, Millicorp v, Global Tel*Link Corporation, et al. v. Complaint Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc. is in violation of §501.204(1), Fla. Stat. and for a judgment for permanent injunctive relief to be entered in its behalf and against Defendants Global Tel*Link Corporation, Securus Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc. enjoining them from violating §501.204(1), Fla.Stat. and requiring them to comply with the provisions of the Telecommunications Act, for attorneys' fees and costs under§501.2105, Fla. Stat. , and for such other relief as this Court deems just and proper. COUNT VI TEXAS DECEPTIVE TRADE PRACTICES - CONSUMER PROTECTION ACT ACTION FOR DAMAGES 58. Millicorp adopts and incorporates by reference the allegations contained in paragraphs 1 through 24 and 27 through 32, as if fully set forth herein. 59. This is a claim for economic damages under §§17.46(b) and 17.50 Bus, Texas Bus. & Com. Code. 23 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 24 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint 60. By blocking Millicorp's CCH Customers' calls and disparaging the services or business of Millicorp by false and misleading representations of fact, Securus, T-Netix, Evercom and GTL are knowingly and willfully engaging in unfair methods of competition, and unfair and unconscionable acts and practices § 17 .46(b) in the conduct of trade and commerce, in violation of §17.46(b) Texas Bus. & Com. Code. 61. Millicorp is a legitimate business enterprise entitled to protection under Texas' Deceptive Trade Practices - Consumer Protection Act. 62. T-Netix, Securus, T-Netix, Evercom and GTL have engaged in a rampant, consistent, and willful blocking of calls from inmates in confinement facilities to Millicorp's CCH customers and are disparaging the services or business of Millicorp by false and misleading representations of fact. Such conduct offends established public policy to encourage competition and is immoral, unethical, oppressive, unscrupulous and substantially injurious to Millicorp's CCH customers as consumers. 63. As a direct result of Securus, T-Netix, Evercom and GTL blocking of calls to Millicorp's CCH customers and knowingly disparaging the services or business of Millicorp by false and misleading representations of fact, Millicorp 24 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 25 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint has actually lost a significant portion of its customer base with an actual fifty to seventy percent (50%-70%) average monthly revenue loss. Consequently, Millicorp has suffered actual damages. 64. m III WHEREFORE Plaintiff Millicorp requests that judgment be entered Tel *Link its behalf and against Defendants Global Tel*Link Corporation, Securus Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc., for economic damages, actual damages pursuant to§ 17.50(h) Texas l7.50(h) §l7.50(b)(1) Bus. & Com, treble damages for acting knowingly under §17.50(b)(l) Texas Bus. & Com. Code, attorneys' fees and costs under §17.50(d) Texas Bus. & Com. Code, §l7.50(d) interest, and such other relief as this Court deems just and proper. COUNT VII TEXAS DECEPTIVE TRADE PRACTICES - CONSUMER PROTECTION ACT ACTION FOR DECLARATORY AND INJUNCTIVE RELIEF 65. Millicorp adopts and incorporates by reference the allegations contained in paragraphs 1 through 24 and 27 through 32, as if fully set forth herein. 66. This is a claim for declaratory and permanent injunctive relief against Securus, T-Netix, Evercom and GTL under §17.50(b) (2) Texas Bus. & Com. §l7.50(b) Code. 25 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 26 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint 67. By blocking Millicorp's CCH Customers' calls and disparaging the services or business of Millicorp by false and misleading representations of fact, Securus, T-Netix, Evercom and GTL are knowingly and wilfully engaging in unfair methods of competition, and unfair and unconscionable acts and practices 17 .46(b) in the conduct of trade and commerce, in violation of § 17.46(b) Texas Bus. & Com. Code. 68. Millicorp is a legitimate business enterprise entitled to protection under Texas' Deceptive Trade Practices - Consumer Protection Act. 69. Securus, T-Netix, Evercom and GTL have engaged in a rampant, consistent, and willful blocking of calls from inmates in confinement facilities to Millicorp's CCH customers and have been disparaging the services or business of Millicorp by false and misleading representations of fact. Such conduct offends established public policy to encourage competition and is immoral, unethical, oppressive, unscrupulous and substantially injurious to Millicorp's CCH customers as consumers. By blocking Millicorp' s CCH customers' calls and disparaging the services or business of Millicorp by false and misleading T-Netix, representations of fact, Securus, T-Netix, Evercom and GTL are engaged in unfair methods of competition, unconscionable and unfair acts, and unconscionable 26 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 27 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint practices under Texas' Deceptive Trade Practices - Consumer Protection Act, § 17 .46(b) specifically §17.46(b) Texas Bus. & Com. Code. 70. Pursuant to §17.50(b) (2) Texas Bus. & Com. Code, Millicorp seeks a declaratory judgment from this Court that Securus', T-Netix', Evercom's and GTL's conduct violates §17.46(b) Texas Bus. & Com. Code. 71. Pursuant to §17.50(b) (2) Texas Bus. & Com. Code, Millicorp also seeks injunctive relief to permanently enjoin Securus, T-Netix, Evercom and GTL from violating and continuing to violate §17.46(b) Texas Bus. & Com. Code. Such an injunction will not only protect Millicorp's rights, but will also protect the rights of the friends and family members of inmates as the consuming public. 72. The granting of an injunction will not disserve the public interest. To the contrary, it will protect the public's interest in fair competition under Texas' Deceptive Trade Practices Consumer Protection Act and the Telecommunications Act. WHEREFORE Plaintiff Millicorp requests a declaratory judgment from this Court that the conduct of Defendants Global Tel*Link Corporation, Securus Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom § 17 .46(b) Systems, Inc. is in violation of §17.46(b) Texas Bus. & Com. Code and for a 27 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 28 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint judgment for permanent injunctive relief to be entered in its behalf and against Tel *Link T -Netix Defendants Global Tel*Link Corporation, Securus Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc. enjoining them § 17 .46(b) from violating §17.46(b) Texas Bus. & Com. Code and requiring them to comply with the provisions of the Telecommunications Act, for attorneys' fees and costs under § 17 .SO( d) Texas Bus. & Com. Code and for such other relief as this Court deems just and proper. COUNT VIII CALIFORNIA UNFAIR COMPETITION LAW ACTION FOR DAMAGES 73. Millicorp adopts and incorporates by reference the allegations contained in paragraphs 1 through 24 and 27 through 32, as if fully set forth herein. 74. This is a claim for actual damages under §§ 17200 and 17204 Cal. Bus. & Prof. Code. 75. By blocking Millicorp's CCH Customers' calls, Securus, T-Netix, Evercom and GTL are knowingly and wilfully engaging in unfair methods of competition, and unfair and unconscionable acts and practices in the conduct of trade and commerce, in violation of § 17200 Cal. Bus. & Prof. Code. 28 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 29 of 47 al. Millicorp v. Global Tel*Link Corporation, et at. Complaint 76. Millicorp is a legitimate business enterprise entitled to protection under California's Unfair Competition Law. 77. Securus, T-Netix, Evercom and GTL have engaged III a rampant, consistent, and willful blocking of calls from inmates in confinement facilities to Millicorp's CCH customers. Such conduct offends established public policy to encourage competition and is immoral, unethical, oppressive, unscrupulous and substantially injurious to Millicorp's CCH customers as consumers. 78. As a direct result of Securus, T-Netix, Evercom and GTL blocking of calls to Millicorp' s CCH customers, Millicorp has actually lost a significant portion of its customer base with an actual fifty to seventy percent (50%-70%) average monthly revenue loss. Consequently, Millicorp has suffered actual damages and injury in fact and lost money or property as a result of such unfair competition. WHEREFORE Plaintiff Millicorp requests that judgment be entered in its behalf and against Defendants Global Tel*Link Corporation, Securus Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc., for actual damages, attorneys' fees and costs, interest, and such other relief as this Court deems just and proper. 29 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 30 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint COUNT IX CALIFORNIA UNFAIR COMPETITION LAW ACTION FOR DECLARATORY AND INJUNCTIVE RELIEF 79. Millicorp adopts and incorporates by reference the allegations contained in paragraphs 1 through 24 and 27 through 32, as if fully set forth herein. 80. This is a claim for declaratory and permanent injunctive relief against Securus, T-Netix, Evercom and GTL under §17203 Cal. Bus. & Prof. Code. 81. By blocking Millicorp's CCH Customers' calls, Securus, T-Netix, Evercom and GTL are knowingly and wilfully engaging in unfair methods of competition, and unfair and unconscionable acts and practices in the conduct of trade and commerce, in violation of §§ 17200 and 17204 Cal. Bus. & Prof. Code. 82. Millicorp is a legitimate business enterprise entitled to protection under California's Unfair Competition Law. 83. Securus, T-Netix, Evercom and GTL have engaged in a rampant, consistent, and willful blocking of calls from inmates in confinement facilities to Millicorp's CCH customers. Such conduct offends established public policy to encourage competition and is immoral, unethical, oppressive, unscrupulous and 30 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 31 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint substantially injurious to Millicorp' s CCH customers as consumers. By blocking Millicorp's CCH customers' calls, Securus, T-Netix, Evercom and GTL are engaged in unfair methods of competition, unconscionable and unfair acts, and unconscionable practices under California's Unfair Competition Law, specifically §17200 Cal. Bus. & Prof. Code. § 17200 84. Pursuant to § 17203 Cal. Bus. & Prof. Code Millicorp seeks a declaratory judgment from this Court that Securus', T-Netix', Evercom's and § 17200 GTL's conduct violates §17200 Cal. Bus. & Prof. Code. 85. Pursuant to §§ 17203 and 17204 Cal. Bus. & Prof. Code Millicorp also seeks injunctive relief to permanently enjoin Securus, T-Netix, Evercom and GTL from violating and continuing to violate § 17200 Cal. Bus. & Prof. Code. §17200 Such an injunction will not only protect Millicorp's rights, but will also protect the rights of the friends and family members of inmates as the consuming public. 86. The granting of an injunction will not dis serve the public interest. To disserve the contrary, it will protect the public's interest in fair competition under California's Unfair Competition Law and the Telecommunications Act. WHEREFORE Plaintiff Millicorp requests a declaratory judgment from this Court that the conduct of Defendants Global Tel*Link Corporation, Securus 31 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 32 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc. is in violation of § 17200 Cal. Bus. & Prof. Code and for a judgment for permanent injunctive relief to be entered in its behalf and against Defendants Global Tel*Link Corporation, Securus Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc. enjoining them §§ 17200 from violating §§ 17200 Cal. Bus. & Prof. Code, and requiring them to comply with the provisions of the Telecommunications Act, for attorneys' fees and costs and for such other relief as this Court deems just and proper. COUNT X WISCONSIN UNFAIR TRADE PRACTICES ACT ACTION FOR DAMAGES 87. Millicorp adopts and incorporates by reference the allegations contained in paragraphs 1 through 24 and 27 through 32, as if fully set forth herein. 88. This is a claim for actual damages under §100.20 Wisconsin Stat. § 100.20 89. By blocking Millicorp's CCH Customers' calls, Securus, T-Netix, Evercom and GTL are knowingly and wilfully engaging in unfair methods of competition, and unfair and unconscionable acts and practices in the conduct of trade and commerce, in violation of §100.20 Wisconsin Stat. § 100.20 32 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 33 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint 90. Millicorp is a legitimate business enterprise entitled to protection under Wisconsin's Unfair Trade Practices Act. 91. Securus, T-Netix, Evercom and GTL have engaged in a rampant, consistent, and willful blocking of calls from inmates in confinement facilities to Millicorp's CCH customers. Such conduct offends established public policy to encourage competition and is immoral, unethical, oppressive, unscrupulous and substantially injurious to Millicorp's CCH customers as consumers. 92. As a direct result of Securus, T-Netix, Evercom and GTL blocking of calls to Millicorp' s CCH customers, Millicorp has actually lost a significant portion of its customer base with an actual fifty to seventy percent (50%-70%) average monthly revenue loss. Consequently, Millicorp has suffered actual damages. WHEREFORE Plaintiff Millicorp requests that judgment be entered in its behalf and against Defendants Global Tel *Link Tel*Link Corporation, Securus Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc., pursuant to § 100.20 (5) Wisconsin Stat. for twice the amount of actual damages, attorneys' fees and costs, interest, and such other relief as this Court deems just and proper. 33 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 34 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint COUNT XI WISCONSIN UNFAIR TRADE PRACTICES ACT ACTION FOR DECLARATORY AND INJUNCTIVE RELIEF 93. Millicorp adopts and incorporates by reference the allegations contained in paragraphs 1 through 24 and 27 through 32, as if fully set forth herein. 94. This is a claim for declaratory and permanent injunctive relief against Securus, T-Netix, Evercom and GTL under § 100.20 Wisconsin Stat. §100.20 95. By blocking Millicorp's CCH Customers' calls, Securus, T-Netix, Evercom and GTL are knowingly and wilfully engaging in unfair methods of competition, and unfair and unconscionable acts and practices in the conduct of § 100.20 trade and commerce, in violation of §100.20 Wisconsin Stat. 96. Millicorp is a legitimate business enterprise entitled to protection under Wisconsin's Unfair Trade Practices Act. 97. Securus, T-Netix, Evercom and GTL have engaged in a rampant, consistent, and willful blocking of calls from inmates in confinement facilities to Millicorp's CCH customers. Such conduct offends established public policy to encourage competition and is immoral, unethical, oppressive, unscrupulous and 34 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 35 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint substantially injurious to Millicorp's CCH customers as consumers. By blocking Millicorp's CCH customers' calls, Securus, T-Netix, Evercom and GTL are engaged in unfair methods of competition, unconscionable and unfair acts, and unconscionable practices under Wisconsin's Unfair Trade Practices Act, § 100.20 specifically §100.20 Wisconsin Stat. 98. Millicorp seeks a declaratory judgment from this Court that Securus', T-Netix', Evercom's and GTL's conduct violates §100.20 Wisconsin Stat. 99. Millicorp also seeks injunctive relief to permanently enjoin Securus, T-Netix, Evercom and GTL from violating and continuing to violate §100.20 Wisconsin Stat. Such an injunction will not only protect Millicorp's rights, but will also protect the rights of the friends and family members of inmates as the consuming public. 100. The granting of an injunction will not disserve the public interest. To the contrary, it will protect the public's interest in fair competition under Wisconsin's Unfair Trade Practices Act and the Telecommunications Act. WHEREFORE Plaintiff Millicorp requests a declaratory judgment from this Tel *Link Court that the conduct of Defendants Global Tel*Link Corporation, Securus Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom 35 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 36 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint § 100.20 Systems, Inc. is in violation of §100.20 Wisconsin Stat, and for a judgment for permanent injunctive relief to be entered in its behalf and against Defendants Global Tel*Link Corporation, Securus Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc. enjoining them § 100.20 from violating §100.20 Wisconsin Stat, and requiring them to comply with the provisions of the Telecommunications Act, for attorneys' fees and costs, and for such other relief as this Court deems just and proper. COUNT XII VIRGINIA CONSUMER PROTECTION ACT ACTION FOR DAMAGES 101. Millicorp adopts and incorporates by reference the allegations contained in paragraphs 1 through 24 and 27 through 32, as if fully set forth herein. 102. This is a claim for actual damages under §§59.1-200 and 59.1 - 204 VA Stat. 103. By blocking Millicorp's CCH Customers' calls, Securus, T-Netix, Evercom and GTL are knowingly and willfully engaging in unfair methods of 36 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 37 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint competition, and unfair and unconscionable acts and practices in the conduct of trade and commerce, in violation of §59.1-200 (14) VA Stat. 104. Millicorp is a legitimate business enterprise entitled to protection under Virginia's Consumer Protection Act. 105. Securus, T-Netix, Evercom and GTL have engaged in a rampant, consistent, and willful blocking of calls from inmates in confinement facilities to Millicorp's CCH customers. Such conduct offends established public policy to encourage competition and is immoral, unethical, oppressive, unscrupulous and substantially injurious to Millicorp's CCH customers as consumers. 106. As a direct result of Securus, T-Netix, Evercom and GTL blocking of calls to Millicorp' s CCH customers, Millicorp has actually lost a significant portion of its customer base with an actual fifty to seventy percent (50%-70%) average monthly revenue loss. Consequently, Millicorp has suffered actual damages. WHEREFORE Plaintiff Millicorp requests that judgment be entered in its behalf and against Defendants Global Tel *Link Tel*Link Corporation, Securus Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc., for actual damages, treble damages under §59.1-204 (A) VA Stat. 37 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 38 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint attorneys' fees and costs under §59.1-204 (B) VA Stat, interest, and such other relief as this Court deems just and proper. COUNT XIII VIRGINIA CONSUMER PROTECTION ACT ACTION FOR DECLARATORY AND INJUNCTIVE RELIEF 107. Millicorp adopts and incorporates by reference the allegations contained in paragraphs 1 through 24 and 27 through 32, as if fully set forth herein. 108. This is a claim for declaratory and permanent injunctive relief against Securus, T-Netix, Evercom and GTL under §59.1-205 VA Stat. 109. By blocking Millicorp's CCH Customers' calls, Securus, T-Netix, Evercom and GTL are knowingly and wilfully engaging in unfair methods of competition, and unfair and unconscionable acts and practices in the conduct of trade and commerce, in violation of §59.1-200 (14) VA Stat. 110. Millicorp is a legitimate business enterprise entitled to protection under Virginia's Consumer Protection Act. 111. Securus, T-Netix, Evercom and GTL have engaged in a rampant, consistent, and willful blocking of calls from inmates in confinement facilities to Millicorp's CCH customers. Such conduct offends established public policy to 38 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 39 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint encourage competition and is immoral, unethical, oppressive, unscrupulous and substantially injurious to Millicorp' s CCH customers as consumers. By blocking Millicorp's CCH customers' calls, Securus, T-Netix, Evercom and GTL are engaged in unfair methods of competition, unconscionable and unfair acts, and unconscionable practices under Virginia's Consumer Protection Act, specifically §59.l-200 (14) VA Stat. §59.1-200 112. Pursuant to §59.1-205 VA Stat, Millicorp seeks a declaratory judgment from this Court that Securus', T-Netix', Evercom's and GTL's conduct violates §59.1-200 (14) VA Stat. 113. Pursuant to §59.l-205 VA Stat, Millicorp also seeks injunctive relief §59.1-205 to permanently enjoin Securus, T-Netix, Evercom and GTL from violating and Stat.. continuing to violate §59.1-200 (14) VA Stat.. Such an injunction will not only protect Millicorp' s rights, but will also protect the rights of the friends and family members of inmates as the consuming public. 114. The granting of an injunction will not disserve the public interest. To the contrary, it will protect the public's interest in fair competition under Virginia's Consumer Protection Act and the Telecommunications Act. 39 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 40 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint WHEREFORE Plaintiff Millicorp requests a declaratory judgment from this Tel *Link Court that the conduct of Defendants Global Tel*Link Corporation, Securus Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc. is in violation of §59.1-200 (14) VA Stat, and for a judgment for permanent injunctive relief to be entered in its behalf and against Defendants Global Tel*Link Corporation, Securus Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc. enjoining them from violating §59.1-200 (14) VA Stat, and requiring them to comply with the provisions of the Telecommunications Act, for attorneys' fees and costs under§59.1-204 (B) VA Stat, and for such other relief as this Court deems just and proper. COUNT XIV NORTH CAROLINA UNFAIR TRADE PRACTICES ACT ACTION FOR DAMAGES 115. Millicorp adopts and incorporates by reference the allegations contained in paragraphs 1 through 24 and 27 through 32, as if fully set forth herein. 116. This is a claim for actual damages under §§75 - 1.1 and 75 - 16, NC Stat. 40 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 41 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint 117. By blocking Millicorp's CCH Customers' calls, Securus, T-Netix, Evercom and GTL are knowingly and wilfully engaging in unfair methods of competition, and unfair and unconscionable acts and practices in the conduct of trade and commerce, in violation of §75 - 1.1, NC Stat. 118. Millicorp is a legitimate business enterprise entitled to protection under North Carolina's Unfair Trade Practices Act. 119. Securus, T-Netix, Evercom and GTL have engaged in a rampant, consistent, and willful blocking of calls from inmates in confinement facilities to Millicorp's CCH customers. Such conduct offends established public policy to encourage competition and is immoral, unethical, oppressive, unscrupulous and substantially injurious to Millicorp's CCH customers as consumers. 120. As a direct result of Securus, T-Netix, Evercom and GTL blocking of calls to Millicorp' s CCH customers, Millicorp has actually lost a significant portion of its customer base with an actual fifty to seventy percent (50%-70%) average monthly revenue loss. Consequently, Millicorp has suffered actual damages. WHEREFORE Plaintiff Millicorp requests that judgment be entered in its behalf and against Defendants Global 41 Tel*Link Tel *Link Corporation, Securus Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 42 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc., for actual damages, treble damages under § 75 - 16, NC Stat, attorneys' fees and costs under § 75 - 16.1, NC Stat, interest, and such other relief as this Court deems just and proper. COUNT XV NORTH CAROLINA UNFAIR TRADE PRACTICES ACT DE CLARA ACTION FOR DECLARATORY AND INJUNCTIVE RELIEF 121. Millicorp adopts and incorporates by reference the allegations contained in paragraphs 1 through 24 and 27 through 32, as if fully set forth herein. 122. This is a claim for declaratory and permanent injunctive relief against Securus, T-Netix, Evercom and GTL under §75 - 1.1 and 75 - 16, NC Stat. 123. By blocking Millicorp's CCH Customers' calls, Securus, T-Netix, Evercom and GTL are knowingly and willfully engaging in unfair methods of competition, and unfair and unconscionable acts and practices in the conduct of trade and commerce, in violation of §75 - 1.1, NC Stat. 124. Millicorp is a legitimate business enterprise entitled to protection under North Carolina's Unfair Trade Practices Act. 42 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 43 of 47 Millicorp v. Global Tel*Link Corporation, et at. Complaint 125. Securus, T-Netix, Evercom and GTL have engaged in a rampant, consistent, and willful blocking of calls from inmates in confinement facilities to Millicorp's CCH customers. Such conduct offends established public policy to encourage competition and is immoral, unethical, oppressive, unscrupulous and substantially injurious to Millicorp's CCH customers as consumers. By blocking Millicorp's CCH customers' calls, Securus, T-Netix, Evercom and GTL are engaged in unfair methods of competition, unconscionable and unfair acts, and unconscionable practices under North Carolina's Unfair Trade Practices Act, l.1, specifically §75 - 1.1, NC Stat. 126. Millicorp seeks a declaratory judgment from this Court that Securus', l.1, T-Netix', Evercom's and GTL's conduct violates §75 - 1.1, NC Stat. 127. Millicorp also seeks injunctive relief to permanently enjoin Securus, l.1, T-Netix, Evercom and GTL from violating and continuing to violate §75 - 1.1, NC Stat. Such an injunction will not only protect Millicorp's rights, but will also protect the rights of the friends and family members of inmates as the consuming public. 43 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 44 of 47 Millicorp v. Global Tel*Link Corporation, et al. Complaint 128. The granting of an injunction will not disserve the public interest. To the contrary, it will protect the public's interest in fair competition under North Carolina's Unfair Trade Practices Act and the Telecommunications Act. WHEREFORE Plaintiff Millicorp requests a declaratory judgment from this Court that the conduct of Defendants Global Tel*Link Corporation, Securus Tel *Link Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc. m IS In 75 violation of §75 - 1.1, NC Stat, and for a judgment for permanent injunctive relief to be entered in its behalf and against Defendants Global Tel*Link Corporation, Securus Technologies, Inc., T-Netix Telecommunications Services, Inc. and Evercom Systems, Inc. enjoining them from violating §75 - 1.1, NC Stat, and requiring them to comply with the provisions of the Telecommunications Act, for attorneys' fees and costs under §75 - 16.1, NC Stat, and for such other relief as this Court deems just and proper. 44 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 45 of 47 Millicorp v. Global Tel*Link Corporation. et at. Complaint DEMAND FOR JURY TRIAL FedR.Civ.P. Pursuant to Fed.R.Civ.P. 38, Millicorp demands a jury trial as to all issues so triable by right of a jury. Dated: October / f ,2009 Respectfully submitted, STEVEN M. KATZMAN, ESQ. Florida Bar No. 375861 smk@kwblaw.com CHARLES J. BENNARDINI, ESQ. Florida Bar No. 694241 cjb@kwblaw.com KATZMAN, WASSERMAN BENNARDINI & RUBINSTEIN, P.A. Co-Counsel for Plaintiff 7900 Glades Road, Suite 140 Boca Raton, FL 33434 Pho~(5 1) 477-7774 Fi~: (56) 477-7447 _______ JEFE . BROWN, ESQ. L ALLE, BROWN, RONAN & MULLINS, PA Co-Counsel for Plaintiff 750 South Dixie Highway Boca Raton, Florida 33432 jbrown@lavallebrown.com Tel: 561-395-0000 Fax: 561-395-9093 45 Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 46 of 47 (~.ev.:. 2/08) CIVIL COVER SHEET "J~ 4~. of pleadings ~~~~r:~~;~~~~~= The JS 44 civil cover sheet and the information contained herein neither replace nor supplement the filing and service ofpleadings or ~~~~e;~~~~~:~~:: required u" by local rules of court. This form, approved by the Judicial Conference of the United States in September 1974, is re9uired for the ul' St~tes the civil dor-kct sheet. (SEE INSTRUCTIONS ON THE REVE~SE OF THE F~.R.~.) "'_", NOTICE: Attorneys MliIST Indi'late REVE~SE F~.R.~.) "._'" MUST Indicate (a) I. U" U' PLAINTIFFS MILLICORP, a Florida (b) DEFENDANTS GLOBAL TEL *LINK CO T-NETIX TELECOMM 0 County of Residence of First Listed Plaintiff .;:L;:..:ee;:..:ee::.. ;:C;;;o;;;u;::n:.;,ty:.yL-.______ L; ; :. :C:;,;o:;,;u: ;n ;.t "' County of Residence of First List (EXCEPT IN U.S. PLAINTIFF CASES) (c) Attorney's (Firm S', (IN U.S. IN LAND CONDEMN""AT""I"'ON';;;C:';'A;;-;'S;":E~!..:; NOTE: NOTE: Name, Address, and Telephone Number) LAND INVOLVED. ATT ACHED SEE ATTACHED Attorneys (If Known) CIV:GRAHAM Check County Where Action Arose: (d) n. 11. MIAMI· .h MIAMI- DADE BASIS OF JURISDICTION 0 MONROE ,:J BROWARD (Place an "X" in One Box Only) 0 PALM BEACH 0 MARTIN U.S. Government Plaintiff o uovernment U.S. Government Defendant ,f0 4 3 0 INDIAN RIVER ,fit:ORRES . · RES 0 OKEECHOBEE HIGHLANDS HIGHLi\NDS III. CITIZENSHIP OF PRINCIPAL PARTIES(Place an "X" in One Box for Plaintiff PARTIES(Place.n (For Diversity Cases Only) o I LJI 0 ST. LUCIE Federal Question (U.S. Government Not a Party) fit: , 1;1.: 'n I;i.: .I.' and One Box for Defendant) ·> PTF I .If PTF 4 DEF :::J ::J 4 ,fo Citize:l of Another State DIversity Diversity a 0 ::J 0 PlaceIncorporated and Principal Place of Business In Another State C1 .fa Citizen or Subject ofa '.'J 2 Citizen of This State 0 0 Foreign NatIOn 0 LJ 0 I (Indicate Citizenship of Parties in Item Ill) Place.lf Incorporated 01' PrinCipal Place Thi~ of Business In This State 6 Forei n Countr IV. NATURE OF SUIT ONTRACT CONTRACT o (Placr an "X"in One Box Only) IPlacran"X"inOneBoxOnlv\ TORTS T R.TS ::J 120 Marine .:J Miller :J 130 M iller Act :J Negotitlble ::J 140 Negotiable Instrument ISO Reco\rfrY ofU",erpayment ::::J 150 Recovny ofUverpayment Enfurl'ement & EnfuTl'ement of Judgment .'J Medic:lrc ~'J 151 Medic'lre Act 'J 152 Re~·oveTY of Defauh-=d 1)2 Re~·overy Loan!. Student Loan!> (Excl. Veterans) 153 Recovery of Overpayment R~co\'ery ofOverpa~ment o elerau's of V eterau's l3enefits ::::J 160 Stockholders' ~uits :J ~uus o i::J 315 Airplane Product Slander ::::J 330 federal Employers' 33tl Liability o 340 Marine "J PTOduct '] 345 Marine PlOduct LiabiWy .:J ;:J .150 Motor Vehicle C1 355 Motor Vehicle Product Liability :J 195 Contrclct Product liability o :J 360 Other Personal .:J 36U Injury 196 Franchise Franchise- CIVIL RIGHTS REAL R.EAL PROPERTY ,:) CJ 210 Land Condemnation ::J 220 Foredosure o o o Liability :J 320 Assault, Libel & ::J 190 O!her Contract Olher I U o 310 Airplane o 441 Voting :J 442 Employment Lea!;e 230 Renl Lea\;e & Ejectment 240 Torts 10 I.e-nd I "nd o 443 Housing! ACl'ornmodations ACl'ornmodatiol1s l'J 444 Welfar-= LJ o 445 Amer. w/Dis~biIities w/Dis~bilities C Employment FORFEITURE/PENALTY FOR.FEITURE/PENALTY o o 610 Agriculture CJ 422 Appeal 28 USC [') Person,,1 362 Personal Injury Med. Malpractice 365 Persona' Injury Product liability LJ 0 368 Asbestos Personal Injury Pr'Jduct Liability 'j ':J 620 Other Food & Drug 625 Drug Related Seizure of Property 21 USC 8S1 of Property 21 USC 8St 630 Liquor Law,La"",640 R.R. & Truck 650 Airline Regs. 660 Occupational Safety/Health o o ~ o ':J ,,\ 290 /\ II Other Real Property (je'leral 530 Ge'leral Pt"nslty 535 Death Penslty o 540 Mandamus & Other ::J J o 550 Civil Rights CJ .f'J .fJ ORIGIN 1 Original Proc~cding Proceeding o Right!. 440 Other Civil Right!> (Place an "X" in One Box Only) (Place.w 2 Remo\l'd from Re-filcd0 3 Re-filed- State Coun CASE(S). L-__________-ID ~:J::W:lEUD:R:Wii.'ii:=jO ~ D "'UT~ ':J 1-_J:P':.I1.!'''nL,pl:Jij,'''DI1'.1'T'.L·V''I1''.l.\.i.·'''WUT..1l~·'---I':J 0 820 Copyrights Copynghts 0 830 Patent 0 840 Trademark 0 LJ U (see VI helow) :J o l)OO Fe:- D~'ermlll,ltion ::::J lJOO Appeal of Fe:' D~lermlllation tInder Equ:.d An;es-.; to Jusllc(; Under Eqll:.d An;ess 10 Justice: Corpus-Alien ~~~a~ll:l:eas Corpus Alien 4 G .:J 95U Cons,itutionality nf Stale 9SU Con:"itutiondlity Statu1.-;"S Statu1.';"s o 4 Reinstated or Reopened Transferred froll' 5 another district (specify) o6 Multidistrict MuItidistrict Litigatio'1 o Appeal to District Judge from 7 Magistrate Jud ment DYES b) Related Cases DYES QJNO ~See instruC"tions instrurtions second page): Antitrust 410 AntItrust Bankmg 430 Banks and Banking 450 C(lmlrerce 450 Commerce 460 DeportatIOn 470 Racketeer Influenced and Organl.(allOn~ Corrupt OrganlLalion!'> 4NO 4l'l0 Consumer Credit 490 Cable/Sal TV ~ 462 Naturalization App!il:atioll App!il-atioH YES a) Re-filed Case 0 YES .jJ NO VI. RELA TED/RE-FILED 4PO State Rcapponionrn!?:nt 4(lO Stale RrapPorlinnrnt"nt 0 423 Withdrawal 28 USC 157 555 Prison Condition Other V. :.J 2b USC 7609 CJ o :J o OTHER STATUTES 15~ .J J PERSONAL PROPERTY L.:0,,-.::6:;:.9::.0.;;O:.:.th~e::.r -I-__..,.. ~ rJ o 370 Other Fraud .,:0::.....:6:.;;9.:;0..:O;,;t;.;.he:.:r-:-:==-_ _ _....._='""'=,...,,====_~ 0 810 Selectl\'e Service 810 Selectn·e Service CJ 371 Truth in Lending 1-_~_~L"A~Bi!;O~.llR._~ ............+---"S~O'-lC.Il.:A~L Ri!.iIUT"'YL...._-1 85 0 Securitie,;C ........... _ _....!L"AUB~O~R_ _ _ _+-.....:lSi.l.O!.lC.JIu:AULiI...I!S.!lE.l.C~Ui.!' !loI!.JT!..VI-_-1 0 850 Securities/C ommod ities: . .....\lS.!lEcl.C.lU'-i'R o 710 Fair Labor Standards 0 861 HIA (139511) Exchange o 380 Other Personal Act 0 862 Black Lung (923) CJ ~75 Customer Challenge Custnmer Property Damage o (405(gli 3411} 0 Labor!Mgmt. 12 U~C 3410 o 385 Property Damage o 720 Labor/Mgmt. Relations 0 863 DIWC/DIWW (405(g)) o SSIO Act!')n,:.. o 730 Labor/Mgmt.Reporting 0 864 SSID Title XVI • H90 Other Statutory Act!')n:0 Product Liability ",O,,-8~6~5:..R~':;:.~I:';(1::4.::0;;:5(i;lig~))~..,.. _-1 CI 89 I Agricultural Acts & Disclosure Act 1-0",-~86:,:;5;:...:;:R;.!.~.!..I!.:(4:,::0:;;5l!(g;,:))I..-_ _ _-l 0 PRISONER PETITIONS :J I-....!.F.!E~D~E'-!R~A!U;:L..!TWA~X~S~UL!I.!.T..!!S'--I ~ I) 2 E co nom iI: S 1a b il il.atifl n i\ C 1-..)'!:.E!<.!lD:!E:.!:R!-,A~L!;:..lT.!A~X~Scl.UC!.I.!.T2S_-lCJ ~92 Economic SlabiliL.atifln Actl PRISQNER.P£TITIONS 0 740 Railway Labor Act o I) EnVIronmental MaHI!TS 0 870 Taxes (U.S. Plaintiff IJ S93 Environmental Ma1tl:rs 510 Motions to Vacate i:J o 510MotionstoVacate 0 790 Other Labor Litigation o H94 Energy Allo",atlOn Act Allo"atlOn or Defendafit) 0 Sentence 0 791 Empl. Ret. lnc. Securit Tne. ·0 o P<trty 0 871 IRS Third P<l.rty CJ K95 Freedom of (uformation ,\;:1 Act Habea'i Corpus: Free-dllm (lIfOrmatlon ::J 446 Amer. w/Disabilities ::J ~~~erAmer. 'oN/Disabilities ::::J Turt :::J 245 Tort Product Liability BANKR PTCY BANKRlIPTCY PERSONAL INJURY PERSONAL INJURY 110 Insurance I 10 InsuTance DOCKET NUMBER JUDGE the Citz thc U.S. Civil Statute under which you arc filing and Write a Brief Statement of Cause (Do not cite jurisdictional statutes unless diversity). diversity): VII. CAUSE OF ACTION 47 U.S.C 201 et seq; 28 U.S.c. 1331, 1332 and 1367 /iolations of Communications Act of 1934 and Telecommunications Act of 1996 LENGTH OF 1 RIAL via ~_ day~ estimated (for b _ _ _ _ _ _-.L:.:~:.::-::::.~~~=:;:;..:Z,;:===..;,::~=::_::::_='O"=::'::.:...:.==----~~.:-;;-;-;;:::-;;---;-:-;::-:=--__;_;_:::_:=---·-----:~=-=:-~:.::-=~~:.:::-:-:~=:-=~==..:.:..:.:..r.:;:_:;;;::_;;:_.::.....---.:...--~~~;:;-;;-:::;::-:;::;:::::::;:::;-:::-::::::---.-VIII. REQUESTED IN 0 EMAND $ CHECK YES only ifdcmandcd in complaint. if demanded COMPLAINT: 75,000.00-+ j;r,"':r. ~EUeF JURY DEMAND: ¢ Yes 0 No Nil DATE ABOVE INFORMATION IS TRUE & CORRECT T THE BEST OF MY Kc"lOWLEDGE K.c"lOWLEDGE /6 Y F?IJ OFFICE USE Oi'L V AMOUN¥" i\MOl)NJI" .,50.170 '750."0 RECEIPT # 10/000t6 IFP (o!I'1 lJ 1. Case 1:09-cv-23093-DLG Document 1 Entered on FLSD Docket 10/15/2009 Page 47 of 47 Civil Action Cover Sheet (continued) I.(c) Attorney's (Firm Name, Address and Telephone Number) JeffM. Brown, Esq. Co-Counsel for Plaintiff Lavalle, Brown, Ronan & Mullins, P.A. 750 South Dixie Highway Boca Raton, Florida 33432 Tel: 561-395-0000 Fax: 561-395-9093 j brown@lavallebrown.com STEVEN M. KATZMAN, ESQ. Florida Bar No. 375861 smk@lnvblaw.com CHARLES J. BENNARDINI, ESQ. BENNARDINI~ Florida Bar No. 694241 cjb@kwblaw.com KATZl\1AN, WASSERMAN BENNARDINI & RUBINSTEIN, P.A. Co-Counsel for Plaintiff 7900 Glades Road, Suite 140 Boca Raton, FL 33434 Phone: (561) 477-7774 (56]) Fax: (561) 477-7447