WA Contract with AT&T & RFP Part 3 1992

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JANUARY 1, 1991 - DEX:»rnER. 31, 1991

0006~!.8

-",0-

CONSUMER mMMUNICATIONSSERVICES (CCS)

~8TAFF

AFFIRMATIVE AcrION

JANUARY 1, 1991 - D.EX:.:»ffiER 31, 1991

The infonnation contained in this Affinnative Action Program ("AAP") has -, '
been compil~ to comply with federal laws, regulations, executive orders
and agreements' bej:weenAT&T and the federal government. Nothing contai.ped
in this AAP should be construed as either an expressed or implied admission
of discrimination because of race, color, religion, sex, age, national
bJ;:'igin, physical or mental disability or status as a special disabled
veteran or veteran of the Vietnam era.
No statement in this AAP should be construed.. to create any kind of
employment contract, either expressed or implied.. '!he employment
relationship .between the Company am its employees is by mutual consent
(employment at will) and:may be tenninated by either the Company or the
employee at any t:iJne for any reason, except as provided otherwise by an
applicable collective bargaining agreement.

Arr£ use of this infonnation by persons other than AT&T employees is
prohibited.. 'Ihis material should not be reprcx:luced, released I published,
or distributed outside of AT&T without the concurrence of the
EstablishIrient I s Equal OpportunityjAffinnative Action Manager.

000529

TABIE OF COOTENI'S

OORoI:UcrION
SECITON I

EQUAL oproRIUNITY FOLICY STATEMENTS

SECTION II

DISSEMINATION OF

SEcrION III

ROIESANn- RFSroNSIBILITIFS

SECl'ION IV

CCMMUNITY ACI'ION PRCGRAMS

SEcrION V

ca1PLIANCE Wl'llI OFCCP SEX DISCRImNATION .

.E:JJAL

OProRIiJN.L'l'Y FOLICY

GUIDELINES
SEcrION VI

UTII.J:ZATION ANALYSIS

SECI'ION VII

FSTABLISHMENT OF C-0AIS AND TIMEI'ABIES

SECI'ION VIII

PROBIEM IDENTIFICATION AND OJRRECI'IVE ACI'ION

SECI'ION IX'

DE'ilEIDFMENr AND EXECUI'ION OF AcrrON ORIENTED

PRCGRAMS
SECI'ION X

INI'ERNAL AUDIT AND REFORI'ING SYSTEMS

SECl'ION XI

EXHIBI'IS

000630

....
.IN'.'ID:l::XCrIal

CCS - Headquarters staff Establishment

'!his Affinnative Action Plan was developed for ·the Consurrler communications
services. (CCS) Headquarters staff Establishment. 'Ihe CCS o:r:garllzation
consists of eight establishments and. is organized into strategic Business
Units (SBUs), each distinguished by unique service offerings to the
consumer market. '!he. traditional SBUs include Domestic Consumer Long
Distance r Card/Operator services and. Directory Assistance.
CCS has invested in new 1::AJsinesses and the follcwing

new SBUs have

emerged:
AT&T
AT&T
AT&T
AT&T

College and university Systems
langUage Line
Dual party Relay

certifl.cate Entel:prises "

'!he a::s Headquarters Establishment is responsible for the servicing .and.
marketing activities for the entire long distance market." '!he activities w
which make up the organization are:
- ,Advertising "
- Billing

- Direct Marketing
:- .Consumer sales
- Market Management
While each organization is responsible for very different activities, they
work together as one unit, sharing "common resources, technology and.
information. Most inportantly, the in:lividuals in each organization rely
upon the expertise of their colleagues in the others. Eit1ployees" work as a
-team with the following cammon strategies:

- satisfy the- in:li.vidLlalneeds ofcust.cmars by being IIEasy' to
Do Business With".

- coirtriJ:ute to revenue

grCMth. in dOl.OOStic, international and

selected 1:xJsiness markets.

- Reduce expenses as a result· of ilnprove:rrent in quality/productivity.

- Differentiate AT&T as the best provider of all services.
'!he CCS Headquarters staff Fstablislment resides mainly in New Jersey an:l
has enployees remotely located in the following states: .
Alabama
COlorado

nlinois

Mississippi
North carolina
Ohio
Virgi.ni.a .

Arizona
Florida
Louisiana

"Minnesota
New Jersey
Pennsylvania
Washir¢on

california
Georgia
Massachusetts
Missouri
New York
Texas

Hawaii

000631

-AT&T'S EQUAL OPPORTUNITY POLICY STATEMENT
I believe that equal opportunity is the lifeline of our business. It has been AT&fs long standino
tradition as well as our corporate policy to treat each Individual with dignify and respect.
Furthermore. it is critical that our workforce retlect the marketplace to ensure our leadershIp
positIon. To guarantee this. we wllJ effectively utilize all of our human resource talent and
continue to -pursue this effort.
-

AT&T's policy is to: • comply with both the letter and the spirit of all applicable laws and rSQulatlons governing
employment;
• provide equal opportunity to all employees and to all applicants for employment;
• take appropriate affirmative action to make equal opportunity a reality;
• prohibit unlawful discrimination or harassment becouse of race, CO/Of, religion, national
origin, sex. age, physical or mental disability, or because of one's status as Q special .
disabled veteran or veteran at the Vietnam era. in any employrnentdeclslon or In the
administration of any personnel polley;
• make reasona~e accommodations to the physical end/or -mental limitations ot otherwise
qualified employees or applicants with disabilities;
• prohibit the use of. a person's sexual preference or orientation,
in personnel decisions;

01'

marital status, asa criterion

• ensure that maximum opportunity is afforded to all minority and women-owned businesses
to participate as suppliers, controctors. and subcontractors of QOOds and services to AT&T;
and comply with regulatory ogency reqUirements and with federal, state, and local
procurement reculatlons and programs;
• advise employees of thelr rights to refer violations of this policy to their supervision,
or to the appropriate AT&T organlzatton charged with cdmlnistration of the .
Equal Opportunity/ AtfIrmottve Action polley, without Intlmldatlon or ratcUation of any form
for exercising such rights.
( wont to r~ff1rrn AT&rs corml1tment of provldng equol opport1.nHy to oK employees and
applicants for employment In oceordonee 'NIth all appllcable.Iaws, directives, and regulations of Federal, stote, onc1 locol goyernlng bodies ond agencies thereof.

I expect

all

managers thrOUQhout AT&T to cOmp{y fully with all aspects of this polley, and to
conduct themselves In accordance with the prfnclples of equal opport\.J'llfy.

Demonstrated commitment to equal opportunity Is- on Investment In our people and our future.
growth. Cpnsequently, a company that attrocts, sejects, develops, and retains the best will
remain the Industry leader. AT&.rs ongoing efforts In ttUs direction win provtde us wtth a criflcel,
competitive advantage In the morketploce.·
-

~.~.
000632
\ (~2-.UtL-January. 1991

Robert E. Allen _
. Chairman and Chief Executive Officer

ESTABLISHMENT

HEAD EQUAL OPFORIUNITY FOLlCY STATEMENT '

the Establishment Head for the a:s Headquarters staff
Establi.s1:ment, I want to reaffinn my' full commitmant to. equal opportunity
and affinnative action as stated by AT&T O1ainnari of the Board and Chief
Executive ,officer Robert Allen in the Corrpany~s policy statement. For
administrative purposes / I appoint the Himlan Resc:urces arrl Adm:i.nist:ration
EDjAA Mar.Ia.ger to serve as the Establishment's EO/AA Manager. The' FD/AA.
,Manager's responsibilities include, but are not limited tOr monitoring all
EO activities, and rep::lrting the effectiveness of the Affinnative Action
Program on a regular basis and deVeloping recommendations for necessary
action to ensure cittairnnent of the Establishment's. equal opportunity
objective. In addition, I, also plerlge the corrplete support and assistance
of all ~ subordinates for iInplemen.ting an effective Affinnative Action
P.rogl:am 'that will afford equal opportunity to all employees and applicants
for.employment.
As

To further the policy of ensuring that all employees arid applicants for .

enploynient are provided equal opportunity, we will:
Make all employment and employment-related deci~ions so as to further
the principle of equal opportunity

Recruit, hire; train and promote persons in all job classifications
withoUt unlawful discriJnination because 'of race, cOlor, religion, sex"
age or nationa.1, origin, except where sex is a bona fide occupational
qualification, '
Prohibit harassment of employees on account

race, color, religion,

sex, age or national origin. 'Ibis expressly includes sexual
harassment, which has no place in our business

t>e discriminated
against on the basis of their marital status, or their sexual
. preference or orientation
Ensure that neither employees nor applicants will

Ensure that all personnel policies suCh as compensation, benefits,
,transfers, 'layoffs, tenni.nations, returns from layoff, COrrpanysponsored train.:i.ng, e:1ucation, tuition assistance, social and
recreational programs are administere::i without· regard to race, color,
religion, sex, age or national erigin.
'

'Ihe ongoing support of this Program by each errployee is a vital Part of our
. 'conunitment to equcil opportunity and. affinnative action' and is the
responsibility of the entire work fo:rce. All supeJ:Visors are expected to
becoIre familiar with, the P:rr:1:Jram 1 S provisions and to discuss them with
their subor:dinates. '!hey will be held responsible and accountable for the
success of this Program.
'
I pledge my support fer the objec:tives of affinnative action and. the
attai.nm=nt of a work environment free fran unlaWful discrimination, in
which employment an:J advancement decisions are made on the basis of
irxlividuallt1erit ar.rl job-related criteria and further the principle of
equal opportunity.

000633

SEcr'ION II
DISS:EMmATICN OF

EXJJAL OPRJRlUNI'IY IOUCY .

This section describes internal and external policy dissemination
techniques use:l throughout the CC3 Headqaarters staff Establi.shmerrt:.·.
Internally, AT&T utilizes CCnl'pany-wide personnel policy guides I a number of·
specific corntatmications media, and mee~s between enployees and
supervisors to ensure that employees understand the Company I S commibnent to
equal opportunity and affinnative .action and their responsibilities in
. canying out this policy. External efforts center" on communicating our
policy to outside organizations and agencies with which AT&T has contact or
does business.
.
Internal Policy Dissemination
AT&T ID/M

policy is disseminated internally in the following manner:

Manuals

several guides which set forth enployment and personnel
policieS and define responsibilities for equal opp:lrtunity and
affinnative action. section 6 of the AT&T Personnel Guide states
basic ID/AA policies and responsibilities of· enployees and
supervisors (See Section XI, Exhibit 2"':1.) Material on the .
specific ID/M .responsibilities of employees who J;?erform
enployment :functions for the. Conpany is also contained in the
AT&T Employment Practices manual. '!his manual is" reviewed
periodically and up:jated as necessary.
AT&T has

other CoImnunications Media
other media utilized include the Equal Opportunity'Policy
sti:t:ement signa;1 by the Chainnan and Chief ExeCl,ltive Officer
(pJsted .on Cortpany bulletin boaJ:ds in each AT&T work location)
and the ca:; ~ staff Establishment Affinnative Action
Program which is accessible to employees havirr; responsibility
for any' aspect of its illlpleItEntation. '!he a::s Headquarters
staff Establishment Affirmative k:tion Program, is available in
enployment offices sel::Ving the Establishment, or by contacting
the Establisbment t s ED/AA Manager. A policy statement signed by
the President, consumer Q:mlIlnicatioos services, as Establishment
Head, is posted on canpany bUlletin boards in all work locations
within the a:s ~ staff Establishment, arid distributed
to all employees within the Fstabli.shment. All required· Federal
and state EED notices are also posted on Company bulletin
boards.
.

000634
IT -1

other carmnunications MOOia (continued)
AT&T's Focus magazine (distributed to the homes of all employees)
periodically contains articles expressing AT&T"s on-going
commibnent to affirmative action (See section XI, Exhibit 2-2 to
2-5. ) When employees are featured in pro::luct or consumer
advertising, employee han::Ibooks or other publications f the
company ensures that both minority and non-minority men and wOmen
'are featured ani pictured.

courses dealing in whole or in part. with EO/AA concerns ~e
offered to managers through the COrporate Frlucation and Training
organization and the Human Resources organization. These include
Managing People ani Performance and Equality, A Management Tool
(See section XI, EXhibit 2-6.) Also, the EO/AA Manager prepares
and distributes quarterly FfJ/AA pregress reports, highlighting
significant accomplisl"rrrents in the ED/AA field, promotions of _
minorities and women, etc.
Meetings

Management conferences and staff meetings regularly include equal
opportunity ani affirmative action information. All supervisors
are charged with ensuring that all employees in their
organizations are aware of AT&T's ED/M policy and programs.
OJring meetings with union officials AT&T's FD/AA policy and
programs are conuuunicated to them. '!he support and COOPeration
of the unions is requested to help ensure EO progress. A
nondiscrimination clause is included in all collective bargaining
agreements '(see Section XI, Exhibit 2'-7) • Contractual provisions
are periodically reviewed to ensure that they are
norrliscriIninatory in nature and effect.

AT&T's EO/AA policy am programs are diSCllSsed with all newly
hired and promoted managers during manager orientation, and with
all occupational (non-management) employees during their
orientation. Newly hired managers are provided with an
orientation han:1book that contains AT&T's Equal Opportunity
Policy statement and a rressage to managerS that AT&T expects them
to fully comply with all aspects of this policy.
'!he ATOlr Corp:>rate Equal Opportunity and Affinnative Action
ot:ganization makes available a video tape series entitled
''Valuing Diversity" for use at staff meetings and other EO/AA
presentations. A description of the contents of the videotapes
is provided in section XI, Exhibit 2-8.

000635
II - 2

External Policy Dissemination

AT&T:ED policy is disse:m:ina.ted externally in the following manner:
Rec:roiting and Hiring

. All AT&T recruiting literature and help wanted advertisemen~
include the phrase, "An Equal Opportunity Employer". Recruiting
sources and candidates for employment are infonned of the
Conpany's carmnitInent to ED/M• .we req:uest that these sources
actively recruit and Inake referrals of minorities and women for
positions that are to be filled by external hiring. AT&T's
employment application foms notify carrlidates that AT&T is
conunitted to equal opporbmity and affinnative action, and does
not discriminate on any prohibited bcisis. Minority and nonminority men and women are picbired in ercployment recruiting
advertisements (see section XI, Exhibits 2-9 and 2-10.) Help.
wanted advertisements are placed under joint male/female
headings. Where theSe do not exist, ads are. placed under both
male and female headings.
.
'Contracts and SUbcontracts
'!he contract services Ql:ganization ensures that appropriate
nondiscrimination, .equal opportunity and affinna.tive action
clauses are included either in detail Or by reference in
contracts and purchase orders as required by law I executive
orders, or regulations.
. .
Ext:erna.l Liaisen

'!he Co:rpor:ate EqUal. Opporbmity and Affirmative Action
organization serves as· AT&T's liaison with the national offices
of Ol::ganizations that focus on equal apport:uni.ty and affinnative
action in employment. '!he regional Diversity/Affinnative Action
.Manager serves .as liaison between this establishment and
organizations such. as the local cl1apters of the National Urban .
league Inc., National Organization of Women, and league of united
Iatin American citizens.
Both minorit;y and non-minority men· and women are pictured in
prexfuct and seJ:Vice advertising when employees or non-employees
are depicted (see Section XC, Exh.iJ::lit 2-11.)

II - 3

000636;

I
/'

This section details the affinnative action responsibilities of AT&T
executives, the COrporate Equal Opportunity and Affir.rna.tive Action
organization, the o:s HeadquarteI:s staff Fstabli.shment FIJ/M organization,
any other o:rgani.zations within the company having FIJ;I,M responsibilities,
aJ:l,management personnel, and all Nr&T enq::>loyees.'
,
AT&T COl:pOrate senior Management
The C11ai:rinanand Chief 'Executive Officer has overall responsibility and
accountability for AT&T IS cc:mpany-wide Equal Opportunity Policy and all
Establishment Affinnative Action Progi:'alTIs. The senior Vice President Human ,Resources is responsible for the COrporate ilIlplementation, staff
administration, and support of En/M policy and programs. For
administrative purposes this officer delegates responsibility for various
functions to specific individuals within the corporation.

.COl:pOrate

Equal

OpPOrtunity .

and Aff~tive Action' Organization

'lhe Hmnan Resoorces Vice President - Employee Resources and Development is
responsible for the formulation of policy, plans and activities, the review
of progress and the initiation of corrective action, "When required.
For administrative pt.It'pOSeS, the Human Resources Vice, President - Employee
Resources and Development has delegated responsibility and authority for,
initiating and/or coordinating corporate equal opportunityjaftixmative
action activities to members of the Equal q;>portunity and AffiJ::nlative
Action organization. 'lhese responsibilities include, but. are not limited

to: .
o

Advisirg and assisting~Establishrnents'in the preparation of
Affinnative Action Programs that c:onply with. the standard Affinnative
Action Format (tlSAAFIt) agreement betweenNr&T and the U.S. Department
of Iabor

Developing and interpreti.rq AT&T 'FIJ/AA policy and procedures in
acc::ordai1ce with goverrnnent regulations and the SAAF

Ensuring that corporate personnel and employment practices are
consistent with the equal opporbmity and affinnative action policy

Communicating EO poliCy an::l developrrents to all EO/AA-designated
managers throughout the CoIrpany and supportiriq their efforts to
implement this policy

Monitoring the Corrpany's FDjAA perfontance and COl11llll.lI1icating
appropriate infonnation to upper levels of management and agencies of
the federal govennnent.·
ITI - 1

0006-37

0.;.

Establishment Head
As the Establishment Head, President, COnst.mEr' cammri.c:atians SerVices
has overall responsibility and accountability for the implementation of the
CoI'r{)ar}.y I S ED policy in the Establishment anc1 for the Estab:Lishment I s

Aff:ixma.tive Action PrcJ9ra!n. For administrative purposes, this individual
has assigned certain functions to employees within hisJher organization and
has appointed the B1lman ~ & Mminist::ra.ticn staff :Manager to serve
as the Establishment I s ED/M Manager. other responsibilities of the
Establishment Head include:
.
o

Ensuring steps are taken to meet objectives for the Establishment

Fostering a supportive cl.iJnate for minorities and women (as well as
all other employees) to succeed am advanCe in the Es~lishment

Working with the ED/M organization to deVelop activities to extend
am fulfill the spirit as well as the letter of the eampany 's
commitment

o
a

Participating in goverrnnent compliance reviews when requested
Issuing the annual en; Headquarters staff EstabJ.i..sJ:mEnt
am ensuring that it is posted at all
Establishment work locations.

ED/AA policy statement

EDtAl;, Manager

'!he Human Resources & Admi.nist:raticn staff Manager and members of his/her
organization have responsibilities which include, but are not limited'to:

Developing ard .1nplementing the Establishment I s Affinnative Action
Program for Minorities am Wcaren

Administering and disseminating AT&T's ED policy and AA programs

MOnitoring the Establishment's ID/AA perfonnance

Reporting affinna.tive action efforts am. results to appropriate
. Establishment managers an::l CoJ:PO~te Human Resources persomel

Assisting line managers in identifying problem areas, establishing
goals ani objectives where appropriate, and when necessaty, developing
an::i iJIplenenting corrective action programs

Ensurin:f

that ED/AA counseling is available to all employees and that
complaints filed internally are hanlled in a professional and timely

manner

Ensuring that meetings are comucted with managers a1ld supervisors to
explain the Establishment's ED/M p:jlicy and obj ectives and each
errployee I s responsibilities thereuooer
.

III - 2

FD[AA Manager (continued)

Ensuring that managers' and supervisors' commitment, perfonnance and
results in meeting FD/AA objectives are included as part of their
annual perfonnance appraisal

.Ensuring that all errq;>loyees are encouraged to participate in Companysponsored education, training, recreation and social activities and
that
counseling is. nade available to all employees

career

Taking proper action to prevent harassment of employees on any basis,
e.g., .sexuaJ. harassment, racial harassment, dr harassment because of
age
-

Ensuring that the appropriate ED posters are available and properly
displayed

Ensuring that all work areas, cafeterias, restrooms, recreation areas
and other Establishment facilities are naintained on a desegregated
.basis

Ensuring that employment, transfer, promotion and. compensation
practices are administered in a maimer consistent with the Company 1 S
ED· policy.

Col:J?Orate selection and Testing Division
'!he Co:rporate selection and Testing Division is responsible for
professionally developing, validating, and. implementing tests and. other .
selection procedures so that. all AT&T selection procedures are job-related,
do nOt tmlawfully d.iscr.iJninate, and comply with appropriate legal
. requirements.
Benefits organization
. '!he AT&T· :Benefits organization. at the Corporate level develops enployee
benefits programs in such' a manner as to confonn to state and. federal
regulations. '!he Benefits group that administers enployee benefits
programs for .employees in the Establishment is charged with ensuring that
they' are administered without unlawful discriJnination.
Corporate raw Deparbnent
'!he senior ViCe. President - Iaw and Government Affairs and local EO and.
.Labor Relations attomeys are responSible for infol:nlin:J the designated.
ED/AA Managers of federal, .state and. local laws and. regulations conce:rning
equal ernployrnent opportunity and affirmative action.

000639
III - 3

Public Relations and Enployee Infonnation Organization
'Ihe senior vice President - Public Relations and Employee Infonnat:Lon and
members of the organization work with the Corporate Equal Opportunity and
Affinna.tive Action organization, and local EO/AA Managers, to ensure that
the Co.rlpany's equal opportunity policy and aftinrative action initiatives

are routinely disseminated through internal and

media.

Employment Ol:ganizations
The Employment Organizations charged with assuring'that AT&T fulfills its
hirin; requirements (includes both the Corporate policy group and the
group that serves the needs of the Establishment) have :the following
responsibilities:
.
o

Ensuring that recruiters actively seek minority and women candidates

Ensurin; ~t recnriting schedules include visits to schools 'Which
have predominantly .minority arxV'or women enrollments

Ensuring that minority and women employees participate in recruiting
and related :functions such as j Db fairs and career days aiJned at the .
placement cif minority and women applicants
.

. Notifying in writing all recruiting sources,. includ:i.n;J appropriate
state .agencies I of AT&T's FD/M cammibnent and requesting their
assistance in refe:rri.ng- can:lidates.Each recruiting organization
maintains a file of these notices

all help YJaIIt.ed advertisements are free of race or sex
references and, where no joint male/female heading is available, that

Ensuring that

ads are placed under both male and female coltnnns. All job
advertisements contain the phrase IIAn Equal Opportunity Employer"

Ensuring that all full- and part-time employment recruiters, as well
as employment managers, are trained in ~ndiscriminatory interviewing.
techn:iques

Administering only those ~loyment tests and other selection criteria
and procedures that have been approved· by the Corporate Selection and
Testing Divisibn .

Ensuring that minority and women applicants are given equal
consideration in hiring decisions

Ensuring that recruiters subinit arxi retain documentation on· applicants
as prescribed by state and federal laws and AT&T policy
.

Maintaining records from which applicant flow reports can be generated
to facilitate monitorin;;of the employment ancl hiring process.

00064.0
III - 4

·.;.

staffing organizations
The Management and Occupational staffing organizations are responsible for
ensuri,r.q that in filling job vacancies from within AT&Tts work force, the
selection processes used operate without unlawful discrimination. (See
section VIII for a description of these prex:esses.)
Iabor Relations Organization
It is the responsibility of the labor Relations organization to ensure that
the CoJ:rpany' s oamnri:bnent to ED/AA is oarnrnunicated to union officials. A
nondiscrimination clause is included in all oollective bargaining
agreements.
'
AT&T Purchasing Activities

Be!vices Organization has been assigned the chief
.
responsibility for purchasing goods and/or services for AT&T and is charged.
with inplementation of the Coltpany's Minority and Women's B.Jsiness
Entel:prise PrCgram. (MWBE). '!his program seeks to ensure that oppartunity
is afforded to minority an::l women-cmned businesses to participate as
Suppliers, .contractors an::l subcontractors.
'.!he Contract

"All' AT&T organizations are responsible for ensur.i.nJ that the MWBE policy is
carried out am that the program 1 S philosophy- is supported. setting
internal goals to utilize minority and women-cM.ned businesses f maintaining
quarterly ~ture reportS an::l ensuring compliance with local, state and
federal laws will ensure an effective prcgram.
All organizations who procure any seJ:V'i.oes/goo::1s on behalf of AT&T are
responsible for inoo:rporati,r.q equal opportunity clauses in contracts and
purchase orders, as requi:i-ed by law and for obtaining the required
certificates and agreements that subcontractors have non-segregated
facilities, have filed all required a:lIlpliance reports am have written
. affinnative action pro;rams when required.

8pperYisors
All managers am supervisors have been and will continue to be reminded of
their responsibil:j.ties to ensure equal opportunity for all employeeS.
'Ihese responsibilities include, but are not necessarily lintited to the'
follCMing:
o

Familiarity with all EO infonnation that is disseminated relevant to
Co:rporate and Establishment En policy and the Establishment's
Affinnative Action Program

Furnishing subordinates with' sufficient ED infonnation to enable them
to un:ierstan:i the Corporate and Establishment policy and the degree of
the Co1Tq;lany 1 s canuni.tment
.

00Q641
III - 5

Superyisors (continued)
o

Ensuring that all subordinates are aware that AT&T .is an equal
opportunity enployer and will not unlawfully discriminate against any

employee or applicant for employment because of race, color, religion,
sex, age, or national orig.in; that any related harassment of employees '
is prohibited by Company policy and will be dealt with in a
disciplinary manner
o

Observing for any' EO problems that may be developing, or have
. developed, within their groups

Preventing unlawful discrimination or harasSment, among their
subordinates
.

Assuri.nq that no retaliatoty action is taken against an enployee who
has either filed a complaint, or given evidence in support of a
complaint, alleging employment discr~tion

Awareness of any underutilization that has been identified within
their Establishments. as well as the goals established to correct
underutilization

Evaluating the job-related qualifications (attained on and off'the
job) of all employees reporting to them, to be sure that minorities
an::l women are given full opportunities for transfers and promotions,

Providing or. facilitatim career counselim for subordinates

COnsulting with the appropriate EOjAA Manager relative to existing or
developing :ED problems to deteJ:mi.ne the best course of· action to take '
consistent with. the Affirmative Action Program and AT&T's EO policy.
All .Emplqv:ees

While, engaged in AT&T business f each employee will be' held accountable for
'his or her behavior and. for Seei.n;1 that it is consistent with the company's
ED policy.

000642
III - 6

SECrION IV

AT&T participates in a number of community action programs designed to
strengthen the social, economic ani educational status of women and
nrinorities. SoI'Ile programs are national in scope and others are essentially
·local, se:rving only those communities near Kr&T locations. 'Ibis section
includes COrporate contributions, ani Corporate-wide community action
programs, as well as· programs which are specific to the a:s HeadqtJarters
staff Establi.shmant.

Co:r::p:?rate Contributions
AT&T, on a national basis through the Kr&T Foundation, provides financial
support to educational, cultural and community organizations whose wor~
benefits the comrmmities in which. the COltpany operates (See Section XI, .
Exhibit 4-1.) Many of these contributions are designed to benefit
nrinorities and women. '!he Company makes monetal:y contributions to both
national and .local minority and Women's organizations, and to educational
institutions that fOCUs on minorities and women. In addition, the Company
contributes to scholarship and fellowship programs for minority and women·
students.
Foundation contributions to education include support for the united Negro
College F\m:i and for historically Black schools with engineering and
sciencedepart:merlts such as~
o·
o
o
o
o
o
o
o
o
o
o

Atlanta University center
Hampton University
Havard University. SChool of Engineering
Jackson state university
.
North Carolina AFlr·· state university
PrairieViewA&M UniverSity
scUthern. University
stevens Institute of Technology
Tennessee state University
.
Tuskegee University
Xavier.University of Iouisiana..

In addition, the Foundation supports the National Action eouncil for
Minorities in Engineering, and a·number of pre-college projects designed to
improve the quality of education in inner city neighborhocds with high
coilcentrations of nrinority students. Some 01; the projects supported in
1990 folIa;.[:

IV - 1.

000643

Corporate contributions (continue::1)
o

Intercultural Development Research Association (lORA), San Antonio," "
TeXas - lDRA develops strat.eg-ies to ilnprove· student. retention rates
for Hispanic and other minority students. '!he grant "Was for middle
school intervention projects in Dallas and Houston

Florida Memorial college - Based in Miami, the school is the only
historically Black· college serving Southern Florida. SUpport was for
a program to increase the nunibE=r of teachers certified to teach nath
and canputer sCience

Achievement council - Grant was fora" school .iIrprovernent program for
lCM achieving schools in Los ~eles, California

Arizona state University Hispanic M6ther-D3.ughter Program - Women in
the eighth grade were identified to exparrl their understanding of" _
" higher education, .high school courses needed to get on a college entry
path, and career opportunities. Mother and daughter teams attended
the program at the university during the academic year. (See Section
XI, Exhiliit 4-2.-)

In the amaof support for the arts and c:ulture,the Foundation, for
eXample, provided a grant to the califonrl.a Afro-~ican Museum in
Los Angeles, california, for an artifacts exhibit of American and Brazilian
artists of African heritage. Funding was also provide:l for a tour of works
by Hispanic visual artists in Houston, Texas; Washington, OCi Miami,
Floridai a:rrl santa Fe, New Mexico.
- ..
'Ihe Foun:tat;.ion has initiated a medical scholarsmp program "which proVides
grants to the nation's four minority m:idi.cal schools." (Bee Section XI,
Exhibit 4-3.) Each school has an AT&T Foundation Medical Scholarship
endOWed with over one million dollars. 'Ihe schools involVed are:
o

Drew PostgraQuateMedica1 School

HCMard University

Meharry Medical COllege

Morehouse SChool of Medicine.

IV - 2

000644"

...
.corporate Programs
AT&T as a co:rporation, with assistance an:l support from lcx:::al
Establishments, participates in C!- number of special programs designed to
enhance educational, social, economic an:l cultural opportunities for
minorities and women.
.
INROArS .is a prqgram dedicated to recruiting talented. minority youth. rt
prepares them for leadership positions in American corporations through a
combination of t:raini.ng,. men:torin;r, and IIEaIring'ful work assigrnnents. AT&T
has participated in ruROAnS for many years and .is currently active in 30
city chapters with 187 interns. In addition, 17 seniQr managers hold
pOsitions on various INROADS boards. (See Section XI, Exhibit 4-4.)

progriun, implemented. during 1987, has objectives to
increase community involvement in school programs, improve academic
opportunities for students,· .improve student perfOntance, encourage students
to atterrl college an:l prepare them for the working envirornnent. During
1990, several elementary schools with predominantly minority student
populations participated in the pm;ram.
'!he. Adopb-A.;..SChool

AT&T participates in the National Utban· League Black Executive Exchange
Program (BEEP). 'Ihis program is designed to offer an opp:>rtunity for
dialogue between corporate and/or goverrnnent executives and professionals
and faculty and students at Black. colleges and universities. AT&T
represen,tatives. serve as visiting professors urrler the auspices of this
program. In 1990, 97 AT&T executives and managers participated in BEEP
seminars. (See section XI, Exhibit 4-5.)
National Minority .Conventions
AT&T participates in at least eight nationai minority conventions man
effort to demonstrate AT&T's cammit:ment to: (l) the organization and its
goals, (2) providing the minority population of this country with another
opportunity to learn about Nr&T, and (3) enabling managers to learn about
the organizations and _carnmunities represented. 'lhese conventions include:
SER~obs for Progress, Inc. (SER); Opportunities Irrlustrialization centers
(orc); League of united latin American citizens (IIJIAC); National
.,Association for the Advancement of .Colored People (~CP) ; National Council
of Ia Raza (Ia Raza) ; the National. Urban. league (NUL); the Congressional
caucus (CBC) and the u.S. Hispanic Chamber of Commerce. (See Section
XI, Exhibits 4-6.)
.
~lack

IV' - 3

000645

Special Reccgnition ProgtariJs
AT&T participates in several special ~tion programs for minorities
and women. 'Ihese provide the Coropany with an opporbmity to recognize the
achievements of outstarrling employees and at the same tiIne make
contributions to o:rganizations serving the educational f social and cultural
needs of minorities and women. Among these programs are the Salute to
Women Achievers, sponsored by the YMCA of the City of New York, and the
National Salute to Black Achievers in In::lustry, sponsored by the Harlem
Branch YMCA of the City of New York. (see section XI, Exhibits 4-7 and
4-8.)
.
I.J::x2l Efforts

a::s Headquarters staff Estab1..i.shneD.t has actively recruited at ta:l:geted
colleges in an effort to recroit a significant. number of diverse can:iidates
for fubn:e eq>loynent within the <rs o:r:gani.zaticn. ']he recroitin3" efforts
have resulted in can::li.dates for full t:iloo enploynerrt: as wel1. as can:i:i.dates
for the SUIlIlIer i.nteJ:nship p:rogram within <XS. SChools visited in 1990 are

as follows:

Atlanta Univen;ity
Clark COllege
1-Drehouse College
li:>rris-B!:oim COllege
IkJi.1aI:d. University
Sfelman COllege
Tuskegee University
New York University.

Involvement of Executives and Employees
Executives and employees of the

a::s

Headquarters staff Establi.shnelt

in the following organizations
that are directly concen1E!Cl with minority and women's issues:
al:'e involved and have leadership positions

National Association of
Female Executives

COntributor
Contributor

Professional organization that
~zes women in corporate
world and their achievements.

Hale House of NY

Provides food/clothing for-a
child in Ecuador

Sponsor-a-arild
Kansas 'C1apter

Coo:rc:lll1ator

SUrrm:er

Voltmteer

Jersey Batte.rerl
Women's service

Jobs for Youth

Assists young people in finding
surmner employment and affords
them the opportunity to earn
:mcmey and enhance· job skills
Answer hotline, assist, etc.
to provide emotional support

IV - 4

0006'46

Board of

Directors

League of Women Voters
of New Jersey

Promote political responsibility
through infonned and active

participation of citizens in
govennnent and to act on chosen
govennnental issues

Contributor

uriited

Officer .

Grecian Heritage.
FOUI'rlation "0REHEDS" Inc.

organization to discover I
promote- and. preserve Greek and
Greek-:American cultural roots
to the community and to
e:::lucation the public

Member

Kr&T Alliance of Black

Provide seJ:Vices to the
community as well as educational
assistance and. funding for
college scholarships

Negro College Fun:l

Wor~

Telecommunications

Contributor

mack united Fund

Newark NT Chapter .
Hispanic Association
of Kr&T Enployees

Provide services to community I
inspire, mentor and serve as
role model to Hispanic students

National Association for
the Advancement of
Black People (NAACP)

Provide social, cul.tul:al., legal
and e:1ucational services to the

Contributor/

Habitat for Humanity

I..ow-cost housing for minorities

Worker

Morristcmn,NT

Member

secretaiy

Black community

disadvantaged provided by
. future tenants and. volunteers

relta. Mu Iimibda

Group dedicated to manly deeqs,
scholarship and love for all
people

Patersdn, NJ

Black :executive ~ e
Program (BEEP)

IV - 5

Provide inspiration to minority
youth at black institutions I
.
serve as role model

000647-

analysis of the policies and practices in the Establishment reveals full
adherence to the Office of Fed.eral Contract Co.il1pliance Program I s (OFCCP)
Sex Discrimination Guidelines for government contractors.
"
An

Establishment, in conjUnction with the
responsihleEmployment Office(s), will continue to recruit individuals of
both sexes for all jobs not covered by a bona. fide occupational"
qualification. Whenever a newspaper has separate male and female columns I
. advertisements are placed under both collimns. Advertisements.in newspapers
or other media include the phrase," "An Equal Dpporbmity Errployer".
AT&T a:cdCXS HeadqrJarters sta£f

Collective bargaining agreements are consistent with written personnel
policies and include an appropriate non:1iscrimination clause. S~iority
lists are maintained .for all employees regardless of sex.
Employment opportunities, wage sched.ules, hours, employee fringe be!1efits l
pensions, recreational programs and other conditions of employment are
administered. equally to both sexes.
Employees am applicants of both sexes are considered for all positions
they are qualified. to perfonn. Also, married. and umnarrie:i men ai1d women
are treated equally in all personnel actions.
Appropriate physical facilities are provided for employees and applicants
of both" sexes ar.d do not present a barrier to employment of either sex.

state "protectivell laws related. to

sex are not used as a basis for denying

employment to any individual .
. AT&T mai.ntaii1s an Anticipated Disability Program which complies fully with
the Pregnancy Discrimination Act of 1978 ani OFCC!?- s sex Discrilnination
Guidelines., lfue Anticipated Disability Program consists of the following:
a leave of absence for anticipated disability (employees on disability are
guaranteed reinstatement to a job at .the sane salm:y classification and pay

and in the same general geographic area); disability
(salary continuatiQn) for eligible exrployees for any
certified. disability that occurs during leave; ani a
(which can .be taken by men or women) for the care of
adapted child.

benefit payments
period of actual
leave' of absencea newboD1 or newly

ATtir am as HeadqrJarters staff Estab1..:ishnaIt maintain a sexual Harassment
Policy that prohibits Sexlial harassment in the workplace, whether committed .
by' supE!1:Visory or nonsupe:rvisory personnel. Specifically, no supexvisor
shall threaten or insinuate,. either explicitly "or :iJrplicitly, that an
employ~'s submission to or rejection of sexual advances will in any way
il'ifluence any personnel decision regarc1in; that ~loyeeI s employment,
wages, advancement, assigned duties, shifts, or any other condition of
errployment or career development.

V-l

00064.8

Compliance with OFCCP's Sex Discrimination Guidelines (continued)
Other sexually harassing conduct in the workplace which may create an
offensive work envirbrnnent, whether it be' in the foon of physical or verbal
harassment, and regardless of whether committed. by supervisory or nonsupe:rvisory persormel, is also prohibited. '!his includes, but is not
limited to, repeated offensive or unwelcome sexual flirtations, advances,
propositions; continual or repeate::1 ve:tbal abuse of a sexual nature;
graphic veI:bal. carmnentaries about an indiv:i,.dual's l:x:dy; sexually degrading
words used to describe an individual; and. the display in the workplace of
sexually suggestive objects or pictures.
sexual harassment in the workplace by any errployee Will result in
disciplinary action up to and. includ:ing dismissal and may lead to personal.
legal and' financial liability. Employees are encouraged to aVail
themselves of AT&T's internal EO complaint precedures if they are
confronted with sexual harassment or any other prohibited form of
harassment. SUch internal complaints will be promptly investigated, andcorrecl:ive action will be taken where allegations are verified. No
emplOyee will suffer retaliation or intimidation as a result of utilizing
the inter.nal Ex::> corrplaint procedure.

a::s Headquarters staff Fstabl.ishmen:t is to
continue to afford equality of opportunity to all qualified women employees
and applicants.

'Ihe overall obj ective of the

V-2

00064~~'

•

SEX::T[{)N

'!he Utilization Analysis for the AT&T a::s Headquart:.ers staff
Establis:tnrent is prepared to meet standards required by Revised Onler
No.4, Title 41 em 60-2.11. 'Ihe Utilization Analysis consists of the
follaving conponents: Work Force Analysis, standardized Job Groups,
Availability Analysis, ancl Determining Urrle.rutilization.
Work ForCe Analysis
'Ihe Work Force Analysis contains a listi..n:J of each job title ranked fram
the lavest paid to the highest paid within each directorate organizational
unit. For each jab title, the total incumbents, by race and sex and total
men ancl women, are liste::l. For occupational (non-management) titles, the
minilnum arid maximum wage rates are given. For management title, a salaJ:y'
grade (or equivalent) is given.
Race Groups

The concept of race, as used bY the Equal Employment Opportunity COIrimission
(EEXJC), does not denote a clear-cut scientific definition of

anthropological origins.. 'Iherefore, for reporting pw::poses, an enployee .
may be included in the group to which he or she appears to bel0IlJ. '!he
follCMing classifications will be used to identify race throughout section
VIancl VII. ('!he category Hispanic, while not a race identification, is
included. as a separate ethnic category because of the employment
discrimination often encountered by this group.)

VI - 1

000650·

Race Groups

(continued)

'file following race/ethnic categories, as published by the Equal Errployment
Opportunity Commission (EEOC), are used:
Race/Ethnic
category

Groups Included

White (Not of Hispanic origin)

All persons havin;{ origins in any of
the original peoples of Europe, North
Africa or the Middle East

Black (Not of Hispanic Origin)

All persons having origins in any of
the Black racial groups of Africa

Asian or Pacific Islander

All ~ns having origins in any of
the original peoples of the Far East,
Southeast Asia, the Indian
.
SUbcontinent or the Pacific Islands.
'!his area includes, for example,
China, Japan, Korea, the Fhilippine
Islands and Samoa. ('Ihe Indian·
SUbcontinent includes the countries
of India, Pakistan, BancJladesh, Sri
lanka, NepciJ., sikkim and Bhutan)

American Irrlian or .Alaskan Native

All persons having origins in any of
the original peoples of North
Amarica (including Alaskan natives),
arxl who maintain cultural
identification through tribal
affiliation or community
recognition

Hispanic

All persons of Mexican, Puerto Rican,
Cuban, central
SOUth American, or
other Spanish culture or origin,
:regardless of race.
(Only those
persons fran central and SOUth
Anerican CCRmtries who are of Spanish
origin, descent, or culture should be
included in this categ-Ol:Y. Persons
fran Brazil, Guyana, surinam, or
Trinidad for exanple, would be
classified accordi.n:J to their race
am. would not necessarily be included
in the Hispanic category. In
addition, the category does not
include persons from Portugal, who
should be classified: according to

race.)

000651.

':-

standarrlized. Job Groups
CCS Headquarters staff Fstablishment are aggregated
into standardized Job Groups (SJGs) for the pu.tpOSeS of· corrlucting
availability and utilization analyses. '!his aggregation is made on a basis
which reasonably reflects the Establishment I s occupational ani
organizational structure and comports with the regulato:ry requirements of
Title 41 CFR 60-2~11(b) 'Which. states that a job group is "one or a group of
jobs having similar content, wage rates and CJB?Ortunities".

All jobs within the

sta:ndardized Job Groups for AT&T have been negotiated with and approved by
the Office of Federal Contract compliance Programs (OFCCP). '!he follCMing
criteria were considered in establishing the SJGs:
0

Job Content

Wage Rates

career Opportunities

Group size

EEO-1 Categories.

Availability Analysis
An availability analysis (Title 41 ern 60-2.11(b» is a detennination by
race and sex of the percentage of qualified persons available in the work

force arrl/or relevant labor market.
AT&T provides telecommunications services throughout the United states,
and, as such, requires particular skill am experience levels not found
.unifonnly throughout the population or labor force. Consequently, in most
instances data that is overly hroad, without occupational detail, is not
useful in developing relevant availability. Availability data is developed
for total minorities and total women far each st:an::1al:dized Job Group within
the en; Headquarters staff F.st:abl:ishner. we have considered the
applicability of the ·eight factors specified in Title 41 em 60-2. 11(b) (1)
and (2), respectively.
Five of the eight factors are not userl in the actual availability
caiculations. 'Ihese five factors have generally been deerood inappropriate
in most circumstances and are not used by AT&T for the follc.wing reasons:

VI - 3

000652

....

Availability Analysis (continued)
o

Factor One - 'Ihe minority population of the labor area surroUI'l.dirg
the facility (Title 41 CFR 60-Z.1l(b) (1) (i».. 'Ihe availability of
women seeking employment in the labor area or recruitment area of the
contractor (Title 41 CFR 60-Z.11(b) (2) (v».
Both elements of this factor are usually represented by population
data. Population data is overly broad, since such data includes
persons not in the labor force or not looking for work, Le., milital:y
personnel, those persons in institutions, etc. 'Ibis data does not
give definitive irrlications of skills an:l experience level.

Factor Two - '!he size of the Iilinority uneIl1ployment force in the labor
area surrouncllilg the facility (Title 41 CFR 60-2. 11 (b) (1) (ii».· 'Ihe
size of the female U!l€!ltploy.ment force in the labor area surrounding
the facility (Title 41 CFR 60-Z.11(b) (2) (i».
Unemployment data does not give any in::lication of the skill,
experience or interest levels of those persons included in the
unemployment figures. 'Iher¢ore, this data is too aITlbiguous to
provide meaningful indications of the women and minorities available
to work.
.

Factor'Ihree - 'Ihe percentage of the minority work force as c:anpared
with the total work force in ·the innnediate labor area (Title 41 em
60-Z.11(b) (1) (iii». 'Ihe percentage of the female workforce as
~
c:anpared with the total work force .in the .i.nu:nedi.ate labor area (Title
41 CFR 60-2.110b) (2) (ii».
'!he work force is generally represented by civilian Iabor Force or
Experienced Civilian L:ilior Force data as defined by the united states
Bureau of the census. While this data represents those persons
E!lI'ployed or lookin:J for work, there is no indication of the interest
or experience level of the persons reported. 'Ihus, 'WOrk force or
civilian labor force data does not ~ between the different
types of experiences a person brirgs to the marketplace which wculd
enhance hisjher prospects for enployment in a partio.J1ar job•

Factor Four - '!he existence of t:rain:in:J institutions capable of
training persons in the requisite skills (Title 41 CFR 602.11(b) (1) (vii) and (2) (vii».
Finding data that accurately represents the percentages of wc::mvm ani
minorities available fram t:rain:in:J institutions is an inexact task.
Also, it is often difficult to reasonably map courses taught by these
institutions to actual jab group skill requirements.

VI - 4

Availability Analysis (continued)
o

Factor Five - 'Ihe degree of training which· the contractor is
reasonably able to un;1ertake as a means of making all job classes
available to minorities (Title 41 em 60-2.11(b) (1) (vii». '!he degree
of t:ra.i.ni.n;r which the contractor is reasonably able to undertake as
a means of ma.1d.ng all job classes available to women (Title 41 CFR 602.11(b) (2) (viii».
In AT&T, training relevant for making an errployee lIavailablell for a
job generally takes place after the individual has been placed in a
particular job title. COnsequently, such i:.rai.nin3 is reflected in the
factors irrlicating those worren and minorities praocJtable and
transferable (Title 41 CPR 60-2. 11 (b) (1) (vi) and (2) (vi» .

FollCMing are the three factors Which AT&T has deemed relevant for
·calculating availability:
o

Factor One - 'Ihe general availability of minorities having requisite
skills in the .:iJ:mnedi.ate labor area (Title 41 CFR 60-2.11(b) (1) (iv».
'!he general availability of 'WClItV:!n having requisite skills in the
immediate labor area (Title 41 CPR 60-2. 11 (b) (2) (iii» .
Factor Two - '!he availability of minorities having requisite sldlls in
an area in which the contractor can reaSonably recruit (Title 41 CFR .
60-2. 11(b) (1) (v». '!he availability of women having requisite skills
in an area in which the contractor can reasonably recruit· (Title 41

CF.R 60-2.11(b) (2) (iv».
o

Factor 'lhree - 'Ihe availability of pranotable and transferable
minorities within the contractor's organization (Title 41 em
602. 11 (b) (i) (vi». '!he availcibility of pra!'OC)table and transferable
fema.le employees within the contractor's organization (Title 41 CFR
60-2. 11 (bH2) (vi» .
.

•

Infonnation relating to the requisite skill factors has been deriVed from
occupational data COl11?i1ed by the :an:eau of the census, ani statistically
updated and accessed through the HRIN System.
For IOOSt starrlardized Job Groups, the requisite skill data. will be the
grouping of census occupational categories which JOOSt directly relate to
the applicable EED-l categoty for the job group. In some job groups, a
specific OQCUpatianal title or group of titles may be nore appropriate.
Educational data compiled by the lJeparbrent of Education reflecting the
percentages of minorities an1 'Wl:X1le11 upon whan degrees were conferred is
used for those job groupS which are filled entirely or in part by hires of
recently graduated individuals.

VI - 5

000654

I
Availability Analysis (continued)
When vacancies in job groups are filled through .prarrotions or transfers,
the Establishment analyzes historical movement to identify the feeder job
groups; i. e., those job groups from which movement generally occurs. Where
such historical movement is not predictive of future movement, anticipated
movement between job groups is used. '!he representation of minorities and
. women in the feeder job groups is used to detenni.ne availability
percentages.
'
Availability is calculated based on the premise that all inward movement
into a job group occurs urrler nonnal business conditions (Le., the
possibility of abnormal forced ID:lVement as a result of such considerations
gs force reductions is not nonnaJ.ly considered) .
Where job groups are filled through a cc::anbination of new hires am cun:ent
employees from other job groups, external and intemal availability factors
are conibined into a single availability value by weighting each. factor by
its historical or anticipated contribution to the job group.
UndenItilization Analysis
Pursuant to Title 41 ern. 60.2.11(b) urderutilization is defined as having
fewer minorities or women in a particular job group than. would reasonably
be expected by their availability. As specified in the AT&T Standard
Affinoative Action Fonnat agreement, underutilization will. be declared when
the difference between availability am un::ierutilization meets or exceeds
the five percent l.evel of statistical significance.

'IbiS l'Underu.tilization Analysis" is part of the Affinnative Action Pro;p:am
meet standards required. by Revised order No.4. 'Ihe tenns

prepared to

l'Underu:tilized" and "Availabilitytr are used sol~y in the context of the
Affinnative Action Program. for the pw:p::se' of COI1'plying with affinnative
action objectives of such orner. 'lhey have no :meaning for any other
~.

When underutilization is dete.nnined to exist in a job group, a goal must be
established to addreSs such un:1erutilization. A detenni.nation of

underutilization, ha;.;ever, is not the same as a
discr.;hn:ination. '

finii.n:J

of unlawful

'!he results of this analysis are provided in section VII- Establishment of
Goals and T.:iJnetables.

00065,5
VI - 6

AT&T PROPRIETARY (U~~IRIC1ED)
SOLELY fOR AUTHORIZED PERSONS HAVING A NEED 10 KNOW PURSUANT TO COMPANY INSTRUCTIONS

PAGE
ESTABU.,dMENT: GL

ATs.r MArlAGt:.M"-tll woro, J'OIlC£ ANAI.VSIS
EPfECT1V~
JANUARY 31.

CREATED_FROM DAIA
5G

TFLE

ALL EMPLnY~ES
MEN· WDMEN TOTAL

1991

1------MINORJTy MEN-------I 1-----MINORIrV WOMEN-----j
BLACK
HISP
A/PI
AI/AN BLACK
~ISP
A/PI AI/AN

--r------------------------~----~-·

St;o8
S606
5G04

DISTRICT MANAGER
STAFF MANAGER
5TAFFSUPERVI50R

TOTAL ORGANIZATION

~TAFF

1A18
SG06
51004
SG3A

,MANAGER

STAFF SUPERVISOR

SECRETARY

TOTA~

ORGANIZATION

•• TOTAL ORGANIZATION

lA21

0
0
0

·0

0
0

I
0

0
0

1
:2
·1

0
0
0

0
0

0
0
0

0
0

1
I
:l
.3

0
0

I
2

0
0
0

0
I

:l
0

0
0
7
44

~G03

SG02

S605
SG04
SG04
SG04

0
0
0

51.'05
5605-

0
0

O·

5G09
SG06
5606
SG06
SCi06

0
0

IA20

llIVlSION MANAGER
MANAGER
PROJECT MANAGER
SALES MANAGER
STAFF MANAGER
MANAGER
SPECIALIST
STAFF MANAGER
ASSISTANT MANAGER
STAFF SUPERVISOR
SUPERVISOR
STAFF SUPERVISOR
SUPERVISOR

0
0
0

1
10

0
0

0
0
1

0
0
0

0
0

0
0
0

0
0

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PAGE

E::'I'AElll.:>liMl:NT: Gl

AT&T MANAlil:MI.:NI WIJHK F-Uf/Ct: ANAI.YSIS
CREATED FROM DATA E~~[(;rJvE JANUARY 31.

TITLE

Sli

DIRECTOR
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DISTRICT MANAGER
DISTRICT MANAGER
INFO MGMT SR SPECIALIST
MANAGER
5" AFF MANAGf:H
INFO MGMT ~PECJALIST
MANAGER
SPECIALI ST
STAFF MANAGER
ANALYSIST
ASSISTANT MANAGER
_ASSISTANT STAFF MANAGER
rNFO MGMT MEMBER
PROJECT SUPERVISOR
STAFF SUPERVISOR
SUPERVISOR
STAFF SUPERVISOR
ASSOCIATE MANAGER
AssocrATE STAFF MANAGER
INFO MGMT ASSOC MEMBER
STAFF SUPERVISOR
SUPERVISOR
SECRETARY

Sli 12
SGIO

** TOTAL ORGANI2A TJ ON

SG08
liG07
SG06
SG06
SG06
SG05
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SG05
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5G04
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0
0

9
12

6,
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4
196

1
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0
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ALL EMPIOY!:E:;
MEN WOMEN TO'IAL

lY91

PAGE

.,
AT&T MANAUEM~NI wW~~ fORC~ ANALYSIS
CREATEp FROM DATA EFFECTIVE JANUARY 31,
ALL EMPLOYE.ES
'MEN WOMEN TOTAL

TITLE

BRANerl MANAGER
STAFF MANAGER
STAFF MANAGER
ZONE MANAGER
ASSISTANT MANAGEH
ASSISTANT STAFF MANAGER
ASSISTANT MANAGER
GROUP MANAGER
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ADMINISTRATIVE SUPVH.

51.10
5007

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TOTAL ORGANIZATION

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TOTAL ORGANIZATION

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1

1
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lAZ4

DIVISION MANAGER
DISTRICT MANAGER
MANAGER
STAFF MANAGER
ANALYSIST

1991

l---··--Ml NORITY MEN-------·I I-----M! NORlTY WOMEN-----I
BLACK
HISP
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SOLELY fOR AUTHORIZED PERSONS HAVING A NEED fa KNOw PURSUANT TO COMPANY INSTRUCTIONS

PAGE
ESTABL.

.~ENT:

GL
AT&T MANAliEMENI WllHI\ r'ORCE IINALYSr·S
CREATED fROM DA·IA EI-I-.l:CTIVE .JANUARY 31.

TITLE

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DIVISION MANAGER
DIVISION MANAGER
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ASSISTANT STAFF MANAGER
ASSOCIATE MANAGER
ASST.STAFF 5UPERV[SOR
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DIVISION MANAGER
DISTRICT MANAGER
MANAGER
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INFO MGMT MEMBER
51 AFr SUPERVISOR

ALL I:MPL.OYEES
MEN WOMEN TOT AI

1991

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AT&T
CREATED

ALL EMPLOVI:.I:S
MEN WOMI:.N TU1"AI

TITLE

DIRECTOR
DIVISION MANAGER
DISTRICT MANAGER
DIVISION MANAGER.
DISTRICT MANAGER
DlSTRlcr MANAGER
MANAGER
MANAGER
SALES MANAGER
STAFF MANAGER
ACCOUNT MANAGER
MANAGER
OPERATIONS MANAGER
PROJECT MANAGER'
STAFF MANAGER
ACCOUNT MANAGER
ANALYSIST
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MI\HAt.I.:MI,NI, 1'll(lIH\ HlIH.1:: ANALySIS
EFl'E;CTlvE
,JANIJARY 31.

FROM DA1A

1
1

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I

1991

1-,,- ····MINURI TV Ml:N-----··-1 I-----·MINORI TV WUMEN----"I
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Ar&l MIINMWMI'.NI Wlll~K l'OH(;l: ANAl V51S
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TITl.E

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ADMINISTRATIVE ASSiST.
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TOTAL ORliAN 1ZA nON

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lA31

11:19 I

!------MINORITV MfN-------1 I-----MINORITV WOMEN-----I
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PAGE

ESTABL.urlMENT: GL
AlBor MAlI/l(,tMLNI WlJI(1\ HJ!<Cl: ANAI.YSIS
CREATED FRtlM OIlIA hf-l'!:I:'IIVE
JANUARV 31,

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All EMPI.(JV·l:f::~
MEN ;WOMEN
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1991

1--·----MINOl'lrTY MJ:N-------I I-----MI NORlTV WuMEN-----1
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--------- -------------------_._-----

PAUE:
ESTAB,

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AT&r MANAC;EMENl WllnK t"'ORCE: ANAl VSlS
CREATED FROM DATA El'f:El'TlVE JANUARY 31.

nTLE

SCi

DIRECTOR
DIVISION MANAGER'
DIVISION MANAGER
DIVISION MANAGER
DISTRICT MANAGER
MANAGER
OPERATIONS MANAGER
STAFF MANAGER
STAFF MANAGER
ACCOUNt EXECUTIVE
ASSISTANT MANAGER
ASSISTANT STAFF MANAGER
ASSOCIATE MANAGER
MANAGER
SPECIALrSr
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STAFF SUPERVISOR
SUPERVISOR
ASSISTANT STAFF MANAGER
STAFF SUPERVISOR
SUPERVISOR
SECRETARY

SG12
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•• TOTAL ORGANIZATION

!------MJNORITY MtN-------1 1-----M1NORITY WUMEN--7--)
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lA34

ALL ~MPLOYEES
MEN WOMf.N TorAI

1991

0
0
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------~----~.

J.>AGE
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CREATED FROM DA1A ~FF~C1IVE
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DIRECTOR

DIVISION MANAGER
DISTRICT MANAGER
MANA6ER
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lA35

~G13

5Gl0
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3
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JANUARY 31,

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AT&T PROPHIE1ARY (Ht~lR1CTEUJ
SOLELY FOR AUTHORIZED PERSONS HAVING A· NE~D TO KNOW PURSUANT TO COMPANY INSTRUCTIONS

PAUl:

ESTABL, .dMENT: GL

AT& T MIINAGI?MHIT ~~orll{ /-()~CE: ANA I. YSI 5
DATA nt-l'l:CTlVE .JANUARY 31,

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MANAGER
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ACCOUNT EXECUTIVE
MANAGER
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ACCOUNT eXECUllVE
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ASSISTANT STAFF MANAGER
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MANAGER
OPERATIONS SUPERViSOR
PROJECT MANAGER
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STAFF SUPERVISOR
SUPERVISOR
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ALL I.M~LUY~~~
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TITLE

1991

AT&T PROPRIETARY (RE~TRICTEO)
SOLELY FOR AUTHOKILED PERSONS HAVING A NEED 10 ~NOW PUR~UANT TO CUMPANY INS~RUCTIONS

2
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.....

PAGE

)

AT&T MAI'IAGEMEtH ~JI)r(K FOrlCE ANAL VSI S
Ckl:.ArED FiWM DA,lA 1:J-fI:CfIVE JANUARY 31.
TITLE

DIVISION MANAGER
DISTRICT MANAGER
MANAGER
STAFF MANAGER
ASSISTANT MANAGE~
ASSISTANT STAFF MANAGER
ASSOCIATE MANAGER
ASSOCIATE STAFF MANAGER
MANAGER
STAFF SUPERVISOR
SUPERVISOR
ASST. STAFF SUPERVISOR
SUPERVISOR
ASSISTANT MANAGER
ADMINISTRATIVE ASSIST.

SGI2
SGOB
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lOTAL ORGANIZAllUN
TOTAL ESTABLISHMENT

lA'll

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ALL ·r:MPlOVl:(;~
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4

\:)

0
1

7
4
0

0
0

0
55
(108

1991

0
0
1
1

0
0

0
0
0
0
0

0
0
0

0
0

1
1
4

0
0

0
0
0

0
0

D
0

1
1
0

0
0

0
3

0
0

1
1
0

0
0
0

0
II
0

0
0
0

0
0

I)
(J

1
2
1
1

0
0

o·

:l
1

0
0
0

tiU
1::J63

1;\5
:til 11

14B

0
0
0
0

0
0

o·
0
0

....

(,:)

Cl
OJ
0)

.-...!

AT&T PROPRIETANV lN~~lR(CrED)
SOLELY FOR AUTHORlzeu PERSONS HAVING ANEta IU KNUW PURSUANT TO COMPANY INsrRUCTIONS

PAGE
ESTABL.~.1MENT:

AT&T OCLlIPAT10NAI WOkK fl)HC~ AHAL,VSl S
CREATED FROM UA~A EFftLliVE JANUARV 31.

TITLE

REPORTS CLERK

TOTAL ORGANIZATION

I
'1I

TOTAL ORGANIZATION

SENIOR RECORDS

TOTAL ORGANIZAiION

229.50

537.50

IAI3
229.50

537.50

lA16
234.50

TOTAL ORGANIZATION

537.bU.
575.00
537.50

IA 12

OPERATOR

537.!'lU

lA20

ALL tM~LOVEES
I----MINORITV MEN-----] I·· -MINORITY WOMEN---·I
MEN WOMEN TOTAL BLACK HISP A/PI AI/AN BLACK HISP A/PI AI/AN

O·

·0

:I
4

,;
20!!. 00
229.50
229.50

SENIOR RECORDS CLERK

537.50

lA'1

C~ERK

TOTAL ORGANIZATION

208.00

229.50

RI:PORTS CLERK
SPEC REPORTS CLERK
SENIOR RECORDS CLERK
**TOTAL ORGANIZATION

MAX

XBN6

SENJOR RECORDS CLERK

MIN

1991

449.0U

0
0

II
0
0

·0

ATiT PROPRIETARY (RESTRICTED)
SQLELY FOR AUTHOHllEO PERSONS HAVING A NEED TO KNOW PURSUANT

0
'0

ro COMPANY INSTRUCTIONS

PA!.>E
ESTABLI~HMENT:

GL
AT&T OCUIPATIOIlAI ~I{)/IK F'OfH:Eo ANAL YSIS
CREATED fRO~ DAIA ~ftECllVE
JANUARY 31,
MIN

TITL.E

219.00
219.00
229.00
229.50

SR.OffICE CI.ERK
OFFICE CLERK
ACCOUNT REPRESEHfArIVE
SPEC REPORTS CLERK

*'"

TOTAL ORGANI2.AT ION

TOTAL ORGANI ZA Tl ON

TOTAL ORGANIZATION

tllSP

118

2
0

376

1/:1

130

l:J
Il

'27

0
0

3
3

()

1
II
f;

0
5

I
1
0
0

46B.00
575.00

:U4

3~5

JLI!:J

:1:29.50

413,~(J

4~'B.

00
575.00
537.50

6
1

:1U

12
5
31

524. \HI

570.00
672.00

1"1

:.12

:J
24

!J I

2 ....
0

0
n
0

·5

()

0
0

0
0
0
0

CI
0

0
0
0
D
4

140

';>

2l:i

0
0

3
2

I
J

?
2
13

(}

0
0
0
0

;)

0
0
0

3
?

4
·2

1
:14

.Hl

;/0

0
0
0

l,/l

n
537.50
449.00
469.00

A/PI AllAN

432.50'

ttlSP

0
0
0

MJNURIIY WOMEr'I'

f:j1-l\C:I~

--I I

AIPI AllAN

0
0
0
0

490. Gil

234.50
245.00

····MINorH'IV MeN'

537. !:Ill

2'ii8':OO

432. fill

IAn

1A24

l~I.AI:j{

20a.00
213.00
2 Hi. 00
219.00
229.00
229.50
229.50
230.00
265.00

CONFIDENTIAL ADMIN 3
SERVICE ASST
SR OP SVC CENTER CLERK
REPORTS CLERK
OPERATOR
CUSTOMER REPRESNTVE-RES

AIL lM"lllYC;f:~
MEN wOMEN TO'fAL

407.50

lA21

flEPOH1S CL.ERK
RECORDS CLERK - C
SR.OFFICE CLERK
TELEMARKETING SAI.I:S REf>
ACCOUNT REPRESENTATIVE
SPEC REPORTS CLERK
SENIOR RECORDS CLEfll{
SR DATA PROCESS CLERK
CLERICAL ASST
COMMUNICATIONS TECH

MAl<

1991

A·T&T PROPRIETARY (I-II:.~lIHcrED)
SOLELY FOR AUTliOR I ZED pERSONS .HAVI NG A NEED TO r<NOW PlIRSUANT TO COMPANY HISTRLlCTl ONS

en
c..o

en
"I

PAGE

ESTABLISHMENT; GL

A I & r Ut;l:IJPA'/ I UNAI

WI)l/1\

TITLE

MIN

SALES REPRESENTATIVE - C
REPORTS CLERK
RECORDS CLERK - C
SR.OFFICE CLERK
TELEMARKETING SALES REP
OFFICE CLERK
ACCOUNT REPRESENTATIVE
SENIOR RECOROS CLERK

....

TOTAL ORGANIZATION

213.00
219.00
219.00
219.00
229.00
229.50

496.50
432.50
413.50
407.50
468.00
537.50

lA31

0
0
0
0
0
0
0

0
0

()

0
0

0
1
0

0
0

:;f

::I

0
0
0
0

0
0
0

0
0
0
0
0
0

.()

()

I
4

407,50

0
1
0

(}
()

0
0

537.!'>O

0
0

426.50
426.50
426.50
527.00
527.(J()

II
5
1

~~4

0
0

If!

537.50

432~SCl

lA30
208.00
229.50

j·· .. ··MINORITYMEN" ...... ··, , .. MINORIIVWOMI7N··.. 1
tlI.ACI<
ffISP
A/PI AI/AN l:IlA(;I<
HI!>I'
A/PI AI/AI.

AI.l.I:MI"I.UVEES
MI:N WlIMI.N IOTAI

219.00
219.00
229.50
234.50
234.50
234.50
243;50
243.50

1991

1
2

lA28

REPORTS CLERK
SENIOR RECORDS CL.ERK

* ..

537-:-§{)

229.50

OfF I CE ·SUP. CI.ERK
SR.OffICE CI.ERK
OFFICE CLERK
SENIOR RECORDS CLtRK
BILLING CLERK
GREOIT REPRESENTATIVE
SR.BILL PROCESS. CLERK
CLERICAL ADMIN 3
LANGUAGE ASSOCIATE

201:J.1j(j

IA27

SENIOR RECORDS CLERK
···TOTAlORGANIZATION

MA.\(·

ANAl. Y:; I ~
.JANUAHV 31,

.. lJHCt.

CRI:A1ED FROM DAIAI:Fl-I:Cf'lvE

537.50
537.50

::I
5

6
:15

0
0

0
2

1
2

0
0

a
0
a

0
I

0
0

0
0
0
0

0
b

0
1

0
0
0

IJ
0
0
0

0
0

a
a

III

0
0

0
0
0

htl

0
0
0

0
0
0
0

9'7

0
1

0
0

AT&T PRlIf'HIEIAH'f rHI:S1Rlr.;.TE:O)
SOLELY FOR AUTHO~lZED PERSONS HA~ING A NEED TO KNOW PURSUANT TO COMPANV:INSTRUCTIDNS

o
o
o

0')

-...J

,~.

!'......~

PAGE

ESTABL. .,MENT: GL
AT&T OCClJPA TIllNA/. WII~K FORCE ANIIl YSIS
CREATED FROM DATA EI'H:CTIvE JANUARV 31.
TITLE

.. -

MIN

MAX

229.50

537.50

-----~-----------------------------_

.SENIOR RECORDS Cl.ERK

** TOTAL ORGANI1!.ATlON

TOTAL ORGAN I ZA 'fI ON

2oB:06
213.00
'229.50

TOTAL ORGANJZArION

537:50
496.t111
537.50

lA34

REPORTS CLERK
SENIOR RECORDS Cl.L:HK
CLERICAL STENOGRAPtiER

432.~1l)

468.0ll
537.50

lA33

219.00

229.00
229'.50

.. * TOTAL ORGANIZATION
OFFICE CtERrCAL ASSrSlANT
REPORTS CLERK
RECORDS CLERK
C
SENIOR RECORDS CLERK

AI.I. I:'Mf'l.OVEE5- 1- - '--MINORITY MEN----.·I ,.- -. MI NOR J TV
"I
MEN WOMI'N TOTAl. ElI.ACK HI SP A/PI AllAN BlACK HISP WOMEN"-"
A/PI AllAN
... - ,.. - .. _.... - ... _..... __ .- - - - -- ----- .... - ... -- .---_ ... --- .... - -.----

__.u __

lA32

SR.OFfICE CI.ERK
ACCOUNT REPRESENTATIVE
SENIOR RECORDS CLERK

·208.00

22!l.50
229.50

IA35

537. f,U
537. till
524·.5U

1991

0
6

0
0

32
3

:tf;

0
1

~IO

:36

CI
0

0
0
0
0

I
0

1
'I
II
0

1
19

1
0

D
0
0

:'12

~,u

U
0
0

I
5

, I

0
0
0

0
2
0
'1

()

0
0,

0
0

0
0
0

0
0

0
0
0

!'i

0
0

0
0
0

AT&T PfWf'IHEIAUV (IH~r/HCrEn)
SOLEl v fOR AUTHOH I lEU PERSONS HAV I Nli' A .Nld~O I() h,HJw PlJf<S~IANT 10 COMPANY I NSTRUCl 1UN~

,~.

PAGE .

ESTABLlSHMENT: Gl.
AT&T OCCIIPAT IONAI. I~{)HK fURCE. ANALYSIS
CREATED FRUM DATA ~F~EC1[VE JANUA~Y 31.
TITLE

TELECOMMUNICATIONS ATTENDANT
REPORTS CLERK
RECORDS CLERK - C
MARKETING ASSOCIATE
ACCOUNT REPRESENTATIVE
SPEC REPORTS CLERK
SENIOR RECORDS CLERK
OPERATOR
SERVICES ASSOCIAIE

** TOTAL ORGANIZA110N

o
o.
en

lA3G

ALL lM~LUYEES

MIN

MAX

201.50
20e.00
213.00
228.00
229.00
229.50
229.50
234.50

429.00
537.50
496.50
575.00
468.00
57.5.00
537.50
449.00

:l4b.50

50B.!3U

MEN WOMEN

0
0
0
0
0
0

13.

1:/1
4

147

:.II
·0

1
:2

0
1

'I.

4f,

I Ill!

2:.11

0
6
0

4
44

15
I

PER SUNS HAVINl. A Nt.H)

I----MINORITY MEN----~I I---MINORITV WOM~N--·-I
BLACK HISP AIPI AllAN BLACK HISP A/Pl AI/AN

0
0
0
0
0
0
0
0
0

26
0

Ar&T PHllI'IUI:IAUY
SOLELYFOr~ AUTHOIHLElJ

TOTA~

1991

0
4
0
0
0

0
0

----- -----

-----

40
0

6
0

I
1

I
3

0
0

----- ,

0
0

0
0
0

'lIl.~If(ICI!:.OJ

I'll I\NOW PUHStlANr

COMPANY INSrRUCTHlNS

'".J
f'v

,.- "...~

PAGE

ESTABL.,_.,ME:NT:

Gl.

AT&T OCCIII'A'IIWlAl lV'lIH\ t-lJHCt. ANAl YSJ~
CREA1ED FROM OAf A ~F~EC'rVE
JANUARY 31.
rI TI.E

.. __ .

MIN'

--------------~------------_.~----_

REPORTS CLERK
RECORDS CLERK -: C
RECORDS CLERK - I
SENIOR RECORDS CLERK

**
***

C)
C..)

C)
OJ
~

TOTAL ORGANIZATION
TOTAL ESTABLISHMENT

lA41

AI.I

537; f,O
496.50
496.50
537.50

LMI'l(JYf:ES

MI:N WlJMIN

-----

20B.00
213.00
213.00
229.50
GL

MA.-<

,.~.

-0
0

I I

l:l

1
232

U95

1.... -MINORlTVMl::N· -,,,-11,

TOlAl. BI.ACK

-----

1'l
3

a
3

1121

1991

HISP

----- -----

0
0
0

0
0

!:i3

-M1NOfUIVW()Mf:N'"
I
I'lISf- A/PI AllAN

A/PI AllAN 8lACK

----- ----- -----

----- --_._-

0
0

0
16

l:l

291

l:l
0
0

AT&T' PRUl'ldl:'.lAHY Ik[:::.lIHt:n:D)
SOLELY FOR AUTHornZED PERSONS HAVIN(l A N~ED TO I(NOW PlIRSUANT TO COMPANY INSTRUCTIONS

()

0
0

4
0

0
0

CJ
2

----,

,-------~~--~

PAGE,
ESTABL'~MMfNT,

At
AT&T MANAGEMt:.NI WOIH\ fORCE ANALYSIS
CREATED fRO~ DA1A EFfECrlvE JANUARY 31,
ALL EMPLOYEES
MEN WOMEN TOTAL

TITLE
----------------------------------~-

PRESIDENT

SGt5

rOTAL ORGAN [ZA TI ON

lA 10

VICE PRESIDEN1

~li15

TOTAL ORGANIZATION

1A2D

VICE PRESIDENT

***

<;;;;:-- - -

l'
5G15

TOTAL ORGANIZATION
TOTAL ESTABLISHMENT

1A30

t991

/------MINORITY MEN-------I I----~MINORITY WOMEN-----I
BLACK
HISP
AIPI
AllAN BLACK
HISP
A/PI AllAN

0
0

1
3,

AT&T PROPRIETARY (REST~ICTED)
SOLELY FOR AUTHORIZED PERSONS HAVING A NEED TO KNOW PURSUANT TO COMPANY INSTRUCTIONS

AT&T - STANDARDIZED JOB GROUPS

!"'"""

JOB GROUP NAME

FUNCTION

TITLES

Executive & General
Administrative
functions

President

GenerC:\l Admin.
functions

Director
General Manager

General Admin.
functions

Division Manager
General Manager

General Admin.
functions

District Manager
District staff Mgr.

General Admin.
functions

Staff Manager
Manager
Project Manager
Zone Manager
Zone Project Mgr .
. Operations Manager

General Admin.
functions

Secretary
Assistant Mgr.
Associate Mgr.
Staff Supvr.
Supervisor
Assist Staff Mgr.
Manager
Staff Assistant
Specialist
Admin. Asst.
Staff Studies
Assistant
staff Associate

ME-3

Executive, Officials
and Managers
Salary Grade 15
ME-2

Officials and Managers
Salary Grades 12 -14
ME-I

Officials and Managers
Salary Grades 9 - 11
MO-3
Officials and Managers
Salary Grades 7- - 8
MO-2
Officials and Managers
Salary Grades 5 - 6

MO-l
Officials and Managers
Salary ~rades 1 - 4

00067.5

-J

JOB GROUP NAME

FUNCTION

TITLES

Sales/Marketing

Sales Manager

Sales/Marketing

Phone Store Mgr.
Account Manager
SC New Markets
Account Executive
Acct. Exec. Acct. Mgmt

Technical

Info. Mgmt. Spec.
Info. Mgmt. Sr.
specialist
Memb~r of Program stf
Specialist

Technical

Info. Mgmt. Assoc.
Member
Info. Mgmt. Member
Info. Mgmt. specialist

Technical

communications
Technician

Admin. & Clerical
Support

Clerical Admin. 3
Reports Clerk
Senior Records Clerk
Clerical Assist.
special Reports Clk.
Sr. Data Process Clk
Processor
Customer Svc. Repr.

Admin. & Clerical.
Support

Office Sup. Clerk
Office Clerk
Sr. BillProc. Clerk
Sr. Office elk.
Credit Repres.
Records Clerk
C

MS-2
Sales
Salary Grade 5 - 6
MS-I
Sales
Salary Grade 4

MT-2
Technician
Salary Grade 5 - 6

MT-I
Technicians
Salary ~rade 1 - 4

OT-2
Technicians
Above Entry Level
OCL-2
Office &.Clerical
Above· Entry

OCL-I
Office & Clerical
Entry Level

000676

JOB GROUP NAME

FUNCTION

TI,TLES

OS-2
Sales
Above Entry

Small Business
Residence
Phone Sales

customer Rep. - Res.
Telemarketing Sales
Repr.

Small Business
Residence
Phone Sales

Account Repr.

OS-l
Sales
Entry Level

000677

SECTION VII
ESTABLISHMENT OF GOALS AND TIMETABLES

This page intentionally left blank

. CONFIDEN'lIAL: AT&T PliOPRIETARY INFORMATION
NOT FOR PUBLICATION OR OUTSIDE DISTRIBUTION AND
PROTECTED BY THE TRADE SECRETS ACT.

Page 94

000678

~CNVIII

PROBIEM IDENTIFICATION AND a:mREC1'IVEACI'ION
~e

as Headquarters sta£f EstabJ.i.shnEnt 'conducted a review of the
personnel procedures that were used. in the 1990.Affinnative Action Program
year. '!his section includes a description of the personnel proc-esses.
Recruiting Practices

'!he National Personnel services Organization Employment Offices
are responsible for hiring both management and occupational (nonnanagement) enployees for the a:s Headquart:ers staff EstablisJment.

'!he
Offices use local newspapers when intema.l carwassing procedures do not
produce qualified candidates. AT&T advertises job openings in newspapers,
minority publicationS and technical journals. '!he phrase "An Equal
Opportunity Enployer" is always used in such advertisements (see section
XI, Exhibits 2:-6 and 2-7.) All recruiting advertisements are free of
indications of race and sex preference. Whenever a newspaper does not have
a male/female column, advertisements are placed under both male and female

colunms.·

state employment offices are notified of appropriate openi.rlJs which are to
be filled. fram outside ·the Company in accordance with the 'Vietnam veterans
Readjusbne.nt Assistance Act•

. Extema1. applicants for ocet.:lp8.tional positions are generally obtained f.rom
the local labor market. Representatives from high schools, cormnunity
agencies and. goverrnnent tra:i.ni.ng programs in the vicinity of AT&T loCatiOD?
where personnel in the EstablishInent are assigned, are contacted by
appropriate enployment office personnel am invited t:o visit AT&T's
facilities to became acquainted with AT&T's needs and to encourage the
referral of lIIinority and women applicants.

00067!)

'-:-

Recruiting Practices (continued)
College recruiting is a significant source of new technical and
a~strative employees in AT&T. 'Ihe recruiting staff :includes minority
and women employees. Recruiting for administrative and technical positions
is comucted at predominantly minority an:1 women I s colleges and
universities as well as at other. coeducational colleges and universities.
AT&T also advertises in certain publications (e.g., "Black Collegianll and
"Hispanic Engineer") which are distribUted to campuses nationwide.
All colleges where we recruit have received written and oral notification
statirB .AT&T I s interest in recruit:i.h:J minority and women candidates. The
recruiters infom placement officers and faculty members about our equal
opportunity and affinnative action policies and seek their aid in our
recruiting efforts. Recruiters contact minority and women students and
groups to infonn. them of opportunities at AT&T (see section XI, Exhibit
8-1.)

Selection and Placement
'!he selection and Placement process at the a::s Headquarters staff
Establ i sbrrent consists of the following steps:

For Management Jobs
If 1:1).e requestingjhiring manager has an open.i.ng and has no
pre-identified lateral candidate within CCS,. the following
steps will be taken:
0"

'!he local staffer or personnel coordinator prePares a job
requsition fonn. describing the job duties and associated
skills for circulation in the CCSjEmS ~ffing system.

to surplus CCS errployees via the· CCS
staffing system for a :mi.nintum of 10 business days.

Jab will be advertised

Jab can be concurrently advertised through the Errployee career
Opportunity System (ECOS) for a mi.nimum of 10 bus:iness days.

Employees interested in a job advertised through the ccs· system
may submit through. their staffer or personnel coordinator.

Employees interested fu jobs view€d in" the EOOS. system must
complete a management candidate submittal input fonn and a
management staff~ resmne input fonn. cind forward to their
staff or PerSOnnel Coordinator.

When a CCS/ECOS ad closes, a canlidate package which includes
information on all submitted employees" is prepared. and fo:rwa±ded
to the hiring manager for revie'W' and selection.

VIII - 2

000680

Selection and Placement (continued)
o

If no qualified lateral candidates are· found, -the requesting
manager will document each candidate I s qualifications compared
to the job skills required for the vacancy on the CCS job
car.didate qualifications fonn. Compile the candidate restrrnes,
qualification analysis forns arrl the promotion request letter
and forward them to the CCS Human Resources Staffer. After CCS
HLnnan Resources review, the request for promotion will be
submitted to the Business unit Head far Consideration and
approval.

If you do not have a promotable candidate, the job must have been
advertise::1 in the ECDS system for a:minimum of 30 business days before
consideri.rq it for critical hire.
'nle requestingJhiri.rq manager may also ask assistance from Human Resources
to identify qualified candidates concurrent with advertising the job.
After the-job is advertised for 30 business days, the requesting" manager

should review all submitted resumes ana set up interviews if no qualified
candidates have surfaced through the EmS systsm. or networking, then CCS
Human Qrganizations and attenpt. to identify additional qualified
carili.dates•

If the requesting' manager is still unable to firrl a qualified ;internal
candidate, the manager will compile a package consisting of the
candidates' resumes, qualifications analysis for.ms and a request for
critical hire and forward to the CCS Human ~urces staffer. HUl1'al1
Resources will review the documentation on a case by case basis;, If the
request to hire is approved, it will be forwarded to the Business Unit Head
for signature to authorize hiri.rq. Once authorization is receiVed, the
form will be seI)t to the AT&T Co:tp:>rate Resource Management center for
their review and concurrence. If the Resource Management center approves
the request, a critical hire is authorized. (Bee sectionxr, Exhibit 8-2.)
For OCCUpational Jobs
'!he 1989 collective bal:gainin;J agreements between the Company and the
Unions established the AT&T Transfer System (ATS) as the single transfer
plan for the ncvement of Union represented and non-represented regular
full- or part-time occupational employees in designated AT&T Business units :
an:1 Divisions. ATS makes it possible for employees to make their career
interests ar.d dloices knc:Mn, anita have them given full consideration as
AT&T fills occupational jobs throughout the Company.
In addition to the regular career Placement process, A'IS provides a Surplus •
Placement process which provides surplus errq;>loyees a greater opportunity
for continued employment with AT&T.

VIII - 3

.".

OCCUpational Jobs (continued)
As a first step in the process, employees complete an Employee Resume
Worksheet. '!hey provide infonnation such as AT&T work experience; other
work experience,' job skills, and in-progress education and other training.

Errployees submit the c::onq;>leted Worksheet to their supe.ryisor, 'Who conpletes
the section on perfO:t::IlEIlCe, attendance and other eligibility requirements.
'!he supervisor will retum the fonn to the employee. '!he completed and
signed fonn lllllSt be returned to the Employee service Center (ESC).
Upon receipt at the ESC, the information is entered in the ATS data base
and the eIrq:lloyee's qualifications are matched against jab vacancies for
which the employee has expressed an interest.
Ert'q;lloyees who meet the 'eligibility requirements ani wish to participate in

career Placement, may select o,n:rent or future job opportunities. current
job opporb.mities in ATS are advertise:i utilizing. a tele};ID.one voice
infonnation system called COnversant •
.
AJ2Plicant Flow
'!he Employment Office (s) that serve the a:s Headquarters staff
EStablishment. is/are responsible for nonitoring employment activity and
applicant flow. 'Ihe aim of this monitoring effort is to detennine whether
the rate at which minority and women applicants are being hired, in
comparison to non-minorities and men! respectively, indicates potential "problems and the appropriateneSs of corrective action..
'
Test validity

All enpJ.oyment tests used to select can:lidates for positions in the as
Headquarters staff E:st:.ab1isbnel have been professionally developed and are
considered to be predictive of success in perfonning the jobs for which
they are used. 'Ihey are administered. by a trained test administrator after
a review of the carrlidate I S application and available jab ·oflel1ings. '!he
. test administrator scores the tests arrl giveS the results in the' fonn of.
"Qualified", or "Not Qualified", to the interviewer. Applicants who score ~
below the qualification starrlard for one jab are not automatically
eliminated from consideration for other jobs with different qualification,

sian:lards.

Job Descriptions and Job Briefs

'!he AT&T Job Evaluation organization.is responsible for establishing,
maintaining 'an::1 developin:l' the joP evaluation trethodology that is used for
analyzing ani classifying management jobs arii for detennining the
appropriate Salary Grade for all identified management positions. 'Ih.e
~ organizations are responsible for periodically reviewing j0b
descriptions am. providing the Job Evaluation organization with up:1ated
info:criation when appropriate.

v:r:rr: -

-- - - - - - - - - - - - - - - - - - - - - - - - ---

Job D2scriptions and Job Briefs (continued)
'Ihe labor Relations organization is responsible for occupational job titles
and job content, and for maintaining l;i.aison with collective bargaining
representatives on these issues. Jab briefs are the same "for both men and
women erriployees perfonning similar jobs. Only job-related criteria are
included in all job briefs. No consideration is given to race, sex (except
where sex is a bona fide OCClJPCl.tional qualification), or any other practice
that may have the effect of excluding women or minorities.
Termination of Employment
In termina:tirq individuals' enploymmt, AT&T does not "unlawfully
discrilninate on the basis of an employee I S race, color, religion, national
origin, sex, sexual preference or orientation, marital status, age,
physical or mental disability or status as a special disabled veteran or "
veteran of the Vietnam era. '!he Coropany CClll'plies with aJ,1 applicable laws
and regulations gcwe:rn.ing emplo.vee terminations.
.-

Procedures for layoffs and .recalls qf union-represented employees are
outlined :in the collective bargai..ning agreement(s) between AT&r and the .
CaImmica:tians Wc:n:Xers of America (O'm.) ~
Records are maintained. on the tennination of all employees.

Where
app:t;"OPriate, exit interviews are corrlucted with employees leaving AT&T.

'lhe ·te:cnination procedure, and the results of the process, are monitored by
the Establi.shn¥=nt r s ID/AA Manager.
Employee Benefits
It is AT&T policy to administer benefit prtX;!rams on a lawful,
norxtiscrimi.nato:ry basis.
'Ihe following is a list· of the benefit programs that are available to all
errployees based on .eligibility requirenEn.ts:

Vacations ani Holidays
Sickness Disability
long TeJ:m Disability
Disability Pepsion .
Accident Disability
Medical Expense Plan
mDq;,tion
Dental Expense Plan
:r::M) Option
Vision care Plan
Death Benefit Payment

survivor' s Health Insurance
Ettployee Group Life Insurance
Depen:ient Group Life Insurance
AT&T savi.n;s Plan
AT&T savin;s and Security Plan
Enployee Stock Dwnership Plan
Anticipated Disability Program
AT&T Pension Plan
ATSlr :Management Pension Plan
Deferred Vested Pension
Various Retiree Benefits

On-Jab Accidental Death

A digest of the benefit plans am prognu(ls is periodically distributed to
all enployees; inlividual1:xx:lklets describin:J each program are also
.distributed to all employees.· In addition, a Benefits Newsletter is
distributed to all employees, as new ilrfonnation is obtained.

Retirement policies are the sa:ma for men am women employees.
required, is
affected.

OV"ert.iIne, if

distributed as evenly as p:JSSible anong the employees

n 1\ ("l6n. \,) ~~
U LI . J. 0 ,..]

Tuition Assistance Plan

(TAP)

AT&T recognizes its employees as vital resources whose talents are critical
to the success of the Company. The Tuition Assistance Plan (TAPl
encourages self-improvement through fonnal education so that errployees can
improve or maintain jab-related skills or enhance their ability to compete
for reasonably attainable jobs within AT&T.
While participation -in TAP is expected to enhance employees I perfonnance
and professional abilities, the ceanpany makes no guarantee that
participation in fonnal education will entitle the employee to automatic
advancement, a different job assigrnnent, or pay inc:reases.
'!he TAP is implemented without regard to race, color, religion, national
origin, sex, age, sexual orientation, marital status, physical or mental
disability, or status as a special disabled veteran or veteran of the
Vietnam era.
All active, regular full-time and regular part-time AT&T employees are
eligible to apply for tuition assistance effective with their date -of
hire.
Education and Tra:in:inq Prcgrams
this Establishment supports a variety of education and training
designecl."to assist employees who are new to their jobs or to
update employees I job -skills~ thereby increasing employees I effectiveness.
'Ihe prcigra:ms are available on a nondiscrilninatory basis, and women and .
minorities are encouraged to· participate in all course. offerings to the
fullest extent.'
AT&T and

two major unions, the
cannm.mications Workers of America (~) arrlthe Inte.ma.tional Brothemood
of Electrical Workers (IBEW), for the creation of iIrlependent, joint
Ccxlp3ny-union enterprises c;l1arged with delivering training and retraining
programs to union-represented enplayees. 'Ihe Alliance -for Eaployee Growth
and Developrent (lI'Ihe Alliancell ) is the organization. fonned to deliv:er
programs to CWA,-represented locations. For IBE.W represented manufacturing
locations, the parties jointly administer the Enhanced Training
Opportunities Prc:grarn . (IIEIQpll). (see section XI, Exhibit 8~2.)
In 1989, .AT&T extended an agreement with its

maintains. a Corporate Education arrl Training organization (CEI') whose
(See Section IX for
additional infonnation.) Specific program announcements are distributed to
. all employees ana quarterly basis. (see section-XI, Exhibit 8-3.)
.AT&T

course offerings cover a broad range of subjects.
-

IDeal supervisory train.i.n;r. pro:JraIl1S are designed to supplement the CE.I'
prograns where it is necessary to tailor infonnation for application on a
local level •. 'Ihe principal eICQ;lha.sis here is theteadring' -of specific
applications of basic methods and. procedures.

Tra.in:i.rg for :newly-proiroted managers deals with general procedures,
processes, or items of infonnation that the supeIVisor must deal with.
Equal Of.POrtunity topics are covered in these programs, as appropriate.
VIII - 6

000684

'!l'

Work Force Attitude arrl Awareness Training

am. affinnative action have been widely discussed in
media directed. to enployees. AT&T's FOCllS magazine, supervisory
:meetings, and infonnal conversations provide enployees with the opportunity
to lea:m of the Conpany's comrnibnent to equal opportunity and affinnative
action, to be infonned of their responsibilities and obligations, and to
question what the CoIrpany is doing and Why.
'
Equal opportunity
Company

Awareness training programs are designed to raise sensitivity levels and to
develop the enployees I awareness of the cultural differences which exist
between enployees with different cultural backgrolm:is and its impact on the
work ~ituation. For example:
'Ibis seven-part series addresses issues of
deep c6ncen1 to today"s employers,
employees, and students of human behavior.
It shows specific situations that cause
conflict and poor performance, and haw .such
situations can be better' handled. '!he
series consists of:
Managing Differences

Which shows managers how to evaluate,
develop, and motivate diverse enployees.
'Ibrough. dramas and intel:v'iews, it
pcmerfully illustrates haw assumptions,
real differences, and organizational
culture affect the performance of managers,
supervisors, and administrators in .
multicultural settings.

Diversity At Work

Which shows errployees haw to succeed in the
!!1Ultici1ltural organization. Dtamatic
illustrations sho;r; how stereotypes and
actual differences affect the employee 's
ability to succeed. Diverse individuals
present strategies for employee ~f
development, team 'WOrk, and relationshipbuilding with supervisors and peers who are
different from.'themse3:ves.

Communication Across

Which dramatically shows haw misunderstarrlings resUlt fram. different styles of

CUltures

conununi.cation.· It also addresseS the
d.iscamfort people feel when dealing' "With
issues· of race and gender I and suggests
ways to carnrmmicate more effectively.
You Make the Difference

Which deais. with the necessity for' entry
level employees to work well with people
different from themselves. Dramasand
interviews with workers explore the issues
of sabotage, stereotype, cultural
differences, teamwork and envirornnents that

promote productivity.

VIII - 7

/"'1

,''<

f')

6 r.;
t.')

UUUOu

Work Force Attitude and Awareness Training (continued.)
· SUpel:vising Differences

Which shows how. first line supervisors /

plant mmagers and oth~ can get the best
out of their diverse workforce. Dramas and
interviews help supervisors with cliJnate
setting/ coa¢hing and deVelopment, team
building, supervising culturally diverse
workers, controlling stereotypes and
assurrptions and dealing with errployee
conflict.
.
eta:mpions of Diversity

Which is a doc;:umenta:ry about programs and
processes of cultural change. senior
executives share why they are "champions of .
diversity" and how they changed their own
behavior and lead their oxganization in change. Special emphasis is given to
personal growth, changing demo:Jraphics and

the benefits of diversity.
Profiles in Change

Which is a documentary about programs and
precesses of culturalc1larBe. It explores
how organizations are changing to :maximize
their diverse hriman resources, fOCl1Sing on
recroi:bnent, training 1 rnentoring 1 team

building/ acx:::ammcx1ating differences,
canununicating, rewa:r:di.n; and holding
managers accountable.
As part of its canunit:rnent to fully utilize the resources of all of its
people, ani of mak.:i.rJ] its employees aware of the cultural heritage of many
groups comprising its work force, the Company inplemented a number of \
PrograIrS throughout the year designed to highlight the· i.nportance
a
diverse work force. ~ programs coincided with specific dates that

celebrated ethnic?, social, and cu1:b.lral. contributions of various groups.
For example, in 1990 we intplenv=nted programs to celebrate:
Dr. Ma:rtin Illther King, Jr. DaYi Black History Month; Women's Histo:ry
Month; National EIrploy the Older Worker Weeki Asian Pacific American
Heritage weeksi National Hispanic HeritageWeeksi American Indian Weeki
National Disability En'ploy.ment Awareness Month, and Veterans Day. (See
Section XI, Exhibits 8-4 - 8-7.)
L3b0r Unions
All union cont.racts contain a bilateral nonliscrindnation clause which
states that neither AT&T nor the union shall discriminate against any
enployee because of race, o;Jlor, religion, sex, age, sexual orientation,
marital status, national origin, disability or status as a special disabled

or Vietnam era veteran.

VIIT - 8
f" " r~' 6· 8'. 1 C"
VUd
0

Religious Observances
AT&T makes reasonable accamrnodation to the religious beliefs and practices
of its employees. Enployees are eligible for personal days during each
calendar year. '!he pm:pose of these personal days is to allow eligible
employees to schedule personal activities, such as the observance of days
of religious or other special significance.
.
EO I1t1pact

'llie personnel practices

am p:rocedures

SO{!lOrt N1!flr I s Affi.nna.tive Action

efforts.

ClJiF'JTIENl'IA: .AT&T :J:mmIErARY ~OO".
NOr KlR RJBI:J:CAT.ICti OR WlSIIE DIS'.i:mB1rICti AND
~ BY IJHE 'IRAIE SEX:m::r Aer.

VIII- 9

00068.7

----------------- - ----- ---------

T--~------

-- - - - - ------------ ----

-~-------

- - - - - - - - - ----- ------------------

DEVEIOPMENT AND EXEaJTION OF ACI'ION ORIENTED PRCGRAMS

a::s lfeadqllarters staff Establishment: will continue their
efforts to comply with both the spirit and. the letter of all federal equal
opportunity and affinnative action laws and regulations. Various
. supporting activities and programs, including those mentioned in section
VIII of this Program and those described below, will enable the Company and
the Establishment to make progress tcMard the fullest equality of
opportunity and the attainment of goals.
AT&T and the

Diversity/Awareness Pro::Irams

to the
diverse cultures of the individuals who comprise our work force. DJring
1991, the <::onpany will continue to celebrate such. events as Black History
. Month; Women I s History Month; Asian Pacific American Heritage Weeks;
National Hispanic Heritage Weeks; American Indian Week.; National Disability
Enployment AVJarneSS Month; and veterans fi:;l.y.
AT&T has vigorously supported programs that expose its· employees

Intel:viewer Workshops
AT&T will continue to conduct two in-house employment interviewer
workshops. 'Ihe courses are designed to aid employment recruiters in making
decisions 1:hat are based on appropriate job-related criteria. Topics such
as interviewing techniques, bias recognition, interviewer doCumentation,
·and enployability are covered. All interviewers have attended or will be
scheduled to attend the workshops.

Tuition Assistance Plan (TAP)
AT&T reC::o:Jnizes its employees as vital resources whose talents are critical
to the success of the Corrg:;Jany. '!he Tuition Assistance Plan (TAP) .

encourages self-ilIIprovement through fontlal education so that employees can
:i.nprove or mintain jab-related skilis or enhance their ability to compete
for reasonably attainable jobs within AT&T.
While participation in the TAP is expected to enhance employees 1
performance and professional abilities, the Company makes no guarantee that
. pcirticipation in fpmal education will entitle the employee to automatic
advancement, a different job assignment, or pay .increases.
'Ihe TAPis iJrplemented without regard to race, color, religion, national
origin, sex, age, sexual orientation, marital status, physical or·mental
disability, or status as a special disabled veteran or veteran of t.P.e
Vietpam era.
.
All .active, regular AT&T employees are eligible to participate· in the TAP,
effective with their date l;>f hire, for course work ~ on or after their
date. of hire. To maintain eligibility, employees must remain on the active·
. payroll through ctlmpletion of each course or degree program.
.

000688

Recnritinq
'Ihe need for particular new skills and routine eTIlployee- turrlover leads the
en.; Headquarters staff Fstablishmerrt: to hire new employees even during
periods in which our total work force does not necessarily expand. We will
continue to recruit and hire on a norxiiscriminatory basis arrl. will utilize
sourceS which will yield an appropriate flOW' of women and minority
carrlidates. Specifically, when recn.titi.n; candidates: '
o

recruiti.n:f teams to schools with
predominantly minority enrollments including Hampton University,
Howard university, Jackson state University( North carolina A&T
state university( Prairie View A&M University, Southan
university, Tennessee state University( Vniversity of Texas
(Austin), University of Texas (El Paso) ( Tuskegee Institute and
Xavier University of IDuisiana

'lhe Cc::Irrp9ny will continue to participate in the following
national recruiti.r.g events: SOCiety of Hispanic Professional
Engineers (SHPE) Conference, Black Engineer of the· Year Award
Conference, Hispanic :Er'qineer of the Year Award, National society
of .Black Engineers (NSBE) Conference, National Association for
Equal Opportunity in Higher Education (NAFEO) Conference on
"Blacks in I:Ligher Education", National Technical Association
(.NTA) Conference, society of Women Engineers (SWE) Conference,
National Black M. B.A. (NEMBA) COnference, Society of Hispanic
MBA, Mexican-American Engineeri.n3 SOCiety (MAES) SyITposium( and
American :pilian science and Engineering SOCiety (AISES)
Conference (see section XI, Exhihit 9-1.)

AT&T will continue to participate in the following national
minority conventions: SER Jobs for Progress, Inc. (SER) (
Opporbmities Industrialization centers (OIC), League of united
latin American citizens (IIJIAC), National Council of I.a Raza
(Ia Raza) I National Asscciation for the Advancement of Colored
People (NAACP), National Urban league (NUL), Congressional Black
caucus (CBC) and Hispanic Clamber of Commerce

AT&T also will continue

AT&T will continue to send

state Employment

seek carilidates from:

Agencies

Minority advisors on

canp1S

Faculty referrals

Minority

anj

women I s professional societies.

IX - 2

00068~)

Procedures for Promoting and Transferring Employees

AT&T has inplemented the follCMing' processes to .ensure all employees have
equal access to job opportunities.
Qg::upational Errployees
As a result of AT&T's negotiations with its unions, the Company

established the AT&T Transfer System (ATS). 'ilie plan per.mits an
occupational (non-rnanagemen:t) employee, after a pericx1 of time on
. hisjher current job, to initiate placement requests for another
occupational job and to COIl'q)ete for any such job on the basis of jobrelated qualifications.
If an occupational employee's job has officially been declared
surplus, and he/she has been scheduled. for layoff per the provisions
of the local collective bargaining agreemant or applicable procedures,
he/she is eligible to participate in ATS SUrplus Placement. '!he
employee may self-nominate on an unlimited nurilber of current job
opEmirqs, provided they represent a lateral or downgrade'move. The
selection decision will be based' ari seniority, but employees must meet
the basic test/skill requi.rentents at the time of self-nomination...
Additionally, SUrplus Placement may provide for relocation benefits
All SUrplus Placem:mt. features expire 'When
the employee leaves Nr&T's payroll.
under certain corrlitions.

In ATS career Placement, occupational employees may submit up to six
requests at any one t:Une, am those nay be any combination of current
or future job opportunities for upgrades, laterals or downgrades. .
lJhey may request either a specific job title or level in any
participating Nr&T Business. Unit,. in any geographic location.

Belf-nomination for currently open jobs expires after 30 days or 'When
a can:ti.date has been seled:.a::1, whichever oc:c:urs first. Future Career
Placement Requests, once activated, have a life cycle of two (2)

years.

When a vacancy occurs, all SUJ:plus carrlidates who submitted placement
requests for the job vacancy are considered. if basic test/skill .
requirements are met•. If mre than one surplus candi<;3a.te has
sul:mitted for a job vacancy, the senior qualified carrli.date is
identified for the position. If there are no SW:plus candidates,
career candidates who' submitted placement requests for the job, vacancy
are considered if basic test/skill requirements are met. candidate
selection is based on the degree to which kncMledge, skills, and
abilities match the requirements of the job.

IX - 3

1--- -- -------- ------

000690

Management Employees
'!he Enpioyee career Opportunities System (ECDS) is. the vehicle used to

facilitate the management staffing process within AT&T. "
A key function of EroS is the view function which allows employees to
electronically scan management jOb open.in;s which match their:
geographic preferences
business group preferences
Business Unit/Division preferences
skills

chosen career business fields
ctJrreIlt or desiredsala:r:y .grades/equivalents.
After scanning jOb ads, employees mo have been designated as either
releasable or promotable by their supervisors, may opt to submit
themselves as can:lidates for openin:;s of interest.

A summary of all submitted caixlidates ani management staffing resumes
is then forwaro.ed to the manager with the jab opening for
"
consideration.
'Ihemanager with the job vacancy is responsible for selecting the
.carxlidate who is best qualified for the open.in;.
layoffs

AT&T makes every effort to maintain" a constant enpioyment level. '!he
Corlpany as well as its unions recognize that the needs of the business and
its efficient "operation may occasiOnally necessitate a decrease in the work
force. When a lack of work necessitates a layoff, occupational employees
are laid off in accordance with the te:I:ms stated in the appropriate union
contract.
"
AT&T "ce>nst3ntly seeks to retain highly competent inllviduals whqse
knowledge, experience, skills, am };lOtential match current organizational
requi.:iements" am future business needs. However, changes in business
strategy, technological cha.nges, unfavorable economic circumstances-,
facility closings an1Ior consolidations, can create a force or skill
ill'lbalance. When these imbalances cannot be resolved through rionnal
staffi.n;r procectrres- such as reassignment, the Force Management Program "
gives an organization the flexibility they need to reduce the number of
management employees when necessary.
"

Internal Education Prog]; auts

AT&T maintains a wide cw:ricu1um of 1nt:enIal education prograros, some of
which are described below. '
'!be Col:p:)rate Education am Training (eEl') organization will continue to
offer programs specifically taJ:geted at develcp.in;;J the managerial skills
that enployees need to advance in the business. An e.xanq;:>le of a recent
course offerin;- distributed to all management employees is included in
section XI as Exhibit 8-3.

IX - 4

;.u. 0"U 6" ':1
9'*
r-'

!>"
;,

,-.

Internal Education

Programs

(continued)

'Ihe eEl' will continue to train AT&T I s occupatior.Jal (non~managernent)
employees. '!he Office· skills and TechnolCXJies arrriculum offers courses in
the specific areas of word processing, secretarial, clerical and other
administrative support functions. Additional courses focus on customer .
service, organization knowledge, inteq:lersonal skills and quality, and
professionalism in the workplace. 'Ihese courses are a mixture of selfpaced, computer-based, and instructor-led courses.
In addition, the eEl' will continue to provide a wide variety of educational

extension programs. '!hese programs allcw employees to tailor tneir selfdevelopment needs to specific skill areas that require enhancement. As
part of the company's on-going effort to sh.aJ:pe:n the skills of its
employees, to exparrl their knowledge base, and to increase their overall·
effectiveness, other educational resources such as audio· cassette programs
arrl videos are available.
'
An Improving Basic skills a.rrriculum is also offered.

'Ibis curriculum
focuses on a.numl:er of :fur:rlarnental skills which have been identified for
success within: AT&T over and above the three R's (Reading, Writing and
.Aritlnnetic). Alrong these are listening, corrputer literacy and language.
In 1989,KJ:&T extenc:ied an .agreement' with its two major unions, the'
Cornrmmications Workers of America (am.) and the International Brotherhood

of Electrical Workers (IBEW), for the creation of independent, joint
Company-union enteJ:prises charged with delivering training and retraining_.
programs to union-represented employees. '!he Alliance for Employee Growth
ani Developne.nt ("'!he Alliance") , is the oJ:ganization fonned to deliver
programs to OVA represented locations. For IBEW represented manUfacturing
locations, the Parties jointly administer the Enhanced. Training
Opporb.m.ities Program (EroP) (see Section XI, Exhibit 8-2.)
Women aDd minorities Will continue to be encouraged to participate in all
course offerings to the fullest extent. Employees voluntarily participate'
in all programs.

career

Development

AT&T will continue to illlplement the career ,development program to ensure
that management employees possess the skills, k:nowledge ,and motivation
nec:::E!ss&y to manage their CMIl careers and support the Company's business
strategy.
As part of this effort, programs wereilnplemented to proVide infonnation
more quickly on new career directions based on business needs in a
constantly changing narketplace. '!he pro;rams give management employees
the :i.nfo:rmation an:i tools they need to mmage their own careers. Programs' .
ani tools cm:rentlyavailable are: career Reference Guide; career
Handbook; career Portfolio; individual am manager career ·workshops; and a
plaming .guide that links :in:lividual career planning with organizational
objectives.

IX - 5

.career Develqprnent (continued)
'Ihe a:::s Headquarters staff EstablishIneilt iJIplemented a unique" career
planning tool for ercg;lloyees in COl1Sl.lIOOr Communications services (CCS).
'Ibis tool known as. "'Ihe Mastery Path Job Medel Reference Guide" fully
supports both job ani career development. 'Ibis Guide contains job models
:reflectirg the follCMing infomation: job .titles, levels, job families,
key outputs arrl skills needed to prcxluce the outputs of the jab.

'Ihe Job Models reflected in the 1'Mastery Path Job Model Reference Guide",
are the results of a program :knc1Nn as Maste!:y Path-, Maste!:y Paths are
:in1ividual development programs for errployees in Consumer canununications
services. '!hey are deVelopment p ~ for current job assigrnnent only.
Maste!:y Path is to help people roaster their current jobs while preparing
for the future. Mastery Paths provide the framework for people to deVelop
the skills necessary to produce the key outputs required for their jobs. _ .
'Ihe

a:s

Headquarters staff Establishment administers a program known as
it is offered to ConslmIer camnunications Se:t:vices emplbyees

HORIZONS ani

only. 'Ibis program provides developnent opportunities beyond those
encountered in the day-to-day job to high perfo:rmance first level
managers. Managers selected for the HORIZONS Prc:gram will be. exposed to
the ~ current 1:hi.nking am practices of the business community and of
the AT&T Col:pOration. Participants will have the opportunity to work
directly with upper roanagernent in areas wh;ich affect the course of the
organization. '!he HORIZONS Program develops participants to be-more
effective in· their current assignments. Its greater long-term benefit is
the preparation of those first level managers to ncve into positions of
greater responsibility.

career

Coachirg

All supel:Visors have been informed t:hci.t they are responsible for assisting
subordinates as they evaluate their career interests ani skills and
affordir:g them equal access to devel~tal trai.nin3'
and work
assignmants ani career workshops.

courses

Perfonnance NJoraisals
All active, regular full-t:i.Jne am regular part-time errq;>loyees on the AT&T
Managenent Pay Plan with at least six IOC>III:hs ex}?erience at their current
salarY grade should receive a written -perfOI.'1llal1Ce appraisal.
Generally, the pe:rfonnance period :tuns from January to December. '!he
appraisal per:iod begins with perfonnance planning an:! objective setting and •
concludes with a written perfOl:Il'laIlCe awraisal am feedback. '!he appraisal
will be baSed on on-going interactive communication throughout the year
]:)etween the supervisor ani theezrg;>loyee.

In addition, supe:rvisors will continue to be evaluated, in part, on their
ED/AA efforts, can;;>liance aI:rl results.
'!he ccmmon occupational (non-management) perfonnance appraisal procedures
used by AT&T meet accepted legal am professional starx:lards. Feedback on
performance is p:rovide:i at least once a year.

~-~

- . --~

~ -

-_. ~ -- - ~.

Job Briefs and Job DeScriptions
.

Jab briefs 8nd management position descriptions use job-related criteria.
'!he Hay Guide Chart-Profile Methcxi of Jab Evaluation will continue to be
utilized to provide a systematic process for measuring :the job content of
managena1t level positions. 'Ihe Hay Method is a widely used process for
jab evaluation; it is used by numerous organizations in some thirty
countries.
'
AT&T awlies :the Hay Methcd to evaluate :m::>st management positions. The Hay
Evaluation process enables consistency in evaluating similar jobs across
the Company.
'!he evaluation process involves three basic features: KnOW'-HOW' - the .
knc.Mledge required to do the job; Problem Solving - the kind of thinking - .
needed to solve problems; Accountability - the answerability for an action
am for the consequences thereof; it is the measured effect of the job on
end. results.

Job 'COntent is obtained via a job description questionnaire initiated by
the Owning organization and rompleted by the incumbent. 'Ihe description is
reviewed by the i.ncurrbent I S management (iJmnediate supe:tVisor), and the
proper approval signature obtained. in acco::rdance with the instructions
contained on the questionnaire. Feedback iegarding the results of the
evaluation process is provide::l to the approving manager.
Publications
Publications with a generalized in-house distribution will continue to
routinely feature articles on equal opportunity/affint'ative action issues.
Focus, the ltOnthly magazine sent to each employee's residence, will feature
'articles. on affinnative action strategy.
Minority and Women I s Business Enterprise CMWB.E) Program.
'!he 'Minority. ani Women t s :B.1Si.neSs Enterprise (MWBE)' Program has been
ilnplement:ed. throughout AT&T to enhance the economic opportunities for
businesses owned by :m.inorities and waren. '!he objectives of the program
are to increase the rn:nnber of minority and women verxiors, ntnnber of MWBE
bidders in the contract ar:rl subcontract selection process, and the amount
of MWBE expenditures. (see section XI, Exhibits 9-2 through 9-5.)'
,

since 1968, AT&T has camrm..micated its cOlmri:bnent to actiVely seek MWBEs in
our bidding processes. AT&T will continue to participate in opportunity
fairs, councils ani national conferences that promote the use of MWBE
vendors.
Recent changes in state a;ryj local gbvemniental cantractin] requirements
redefined AT&T's MWBE Progranf Policy ani Guidelines. Program policy is
defined in the AT&T Personnel Guide, section 6, Pages 15 - 18.
]X

-7

0006f)4

Additional Establishment Efforts
In order to increase the representation of minorities and women in the
underutilized job groups, the ccs Headquarters Establishment will:

- Disse.minate the urrlerutilization information. to the appropriate
decision makers within the Establishment. 'lhere will be periodic
meetings with appropriate staffin:J in:lividuals to make them aware
of underutilization, so that they may be of assistance in fill-in;
those positions.
. .
- Monitor the inward and outward IlDV'elIBlt of each job groop on a
quarterly basis to determine whether "the job group is being filled
at availability.
- Provide career counseiin:J on a on-going basis for all employees
and prepare career developmerit plans for both. management and

occupational employees quarterly or every six m:::mths.

IX - 8

."..

INTERNAL AUDrr AND REFORrING" -SYSTEMS "

'!he CCS Headquarters sta:ff Establishment: inJplemente:i inte:rnal reporting
systems to monitor an::1 measure progress, and evaluate the effectiveness of
its Affinnative Action Program. 'Ihese reporting sys"l7-ems f which are
described in this section, Comply with the requirements of federal laws and

regulations.
Equal Employment OpPOrtunity Reporting System

'!he Nr&T ED reports system is an on-line menu system that provides Profile
ReportS, InwardjOlJtward Movement Reports an::l Work Force Analysis Reports to
Establishment ED/M. Managers.
Profile Reports can be ron by Establishment anVor organization unit usincj
the current date or any date in the history file. '!he Report options
include Jab Group, salary Grade, EED-l category arrl Job Title.
Inwardjoutward Movement Reports can be run by job group or salary grade for
an Establishment and/or o:r:gan1.zational unit. The Reports include all
inward arrl outward movement including promotions, laterals, new hires, and

voluntary an::l involuntaJ::Y force losses.
'ilie CCS Headquarters sta:ff Establishment EO/AA Manager uses the Profile
Reports to determine whether or not the Establishment is currently
utilized. '!he Manager uses the Movement Reports to analyze the changes
that have occurred in the profile representations and assess whether
progress is being made toward Establishment goals and objectives. 'Ihus,
potential problems can be identified. and corrective action plans developed,
when appropriate~

Mechanized. Empldyment and Test Tracking

SYstem

(MEITS)

MEITS enables the En;>loyment Offices to track applicant flCM, test results,
an::l hire data by race and sex. Asa result, the Erlployrnent Offices can
develop awropriate strategies for .acquiring qualified minority and women
candidates for employment. Regional Management ani OCCUpational
(non-management) Employment Office personnel are trained to access and use
the system for this and other business related ptUpJSes.
'!be CCS Headquarters staff Establishment Ht.Jn1an Resources Staff· Manager
reaffiJ::ms the commitment to equal opportunity and affinnative action by the
quarterly reporting of FlJ/M. efforts•. Areas that require attention and/or
room for improv:en:ent are identified. and communicated to all stakeholders
accordingly. eo:rre6tive action andjorgood. faith efforts are eI1CC>uraged. to
ensure positive ED/AA results for the CCSHeadquart:ers staff
Fstablishment.
.

X-l

000.696

E DATE (MM/DD/YY)

10/08/91
CP0953-1
~arsh

'McLennan

Inc.

THIS CERT
AS A HATTER OF INF
HON ONLY AND CONFERS
NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AMEND,
EXTEND OR ALTER THE COVERAGE AFFORDED BY tHE POLICIES BELOW.

·2-1 Avenue of t£e Americas
.Jw York, NY 10020

COMPANIES Al!'FORDING COVERAGE
CC»4PANY
LETTER

iml---------------------1COMPANY
INSURED
LETlER

\American Telephone and
Teleqraph company

'I~
~<

550 Had1son Ave.

'_ New York, N. Y. 10022
~#l

A AMERICAN RIDGE INSURANCE COMPANY

~PMN
LETTER

11 Plsnst Insuranoe Co.
Natl Union Fire Ins Co of
C American Ridqe Ins. Co.

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~

THIS IS TO CERTIFY THAT POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD
INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT ~ITH RESPECT TO WHICH THIS
~ CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INS~RANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,
EXCLUSIONS, AND CC»IDITIONS OF SUCH POLICIES.
.
POLICY
POLICY
UABILITY LIMns 1M THOUSANDS
£CO
.
EFFECTIVE EXPIRATION
. iUR
TYPE OF INSURANCE
POLICY NUMBER
(HM/DO/YY) (MII/DD/YY) :;;;:;;:::;:;:;:;:;:::;:;:;:::;:1 EACH OCCURRENCE AGGREGATE
~

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GEl/ERAL LIABILITY

BODILY
INJURY

COMPREHENSIVE FORM
~
X PREMISES/OPERATIONS
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~1
,-. COLLAPSE HAZARD
X PROOUCTS/COMPLETED OPERATIONS
~(1l ][ CONTRACTUAL
X INDEPENDENT CONTRACTORS
;wi Y BROAD FORM PROPERTY DAMAGE
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X PERSONAL INJURY

GL-2-01-01-91

09/01/91

X :~~:~~~LE

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i1:EXCESS LIABIlTY
UMBREllA FORM
OTHER THAN UMBRELLA FORM

ID
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\,I()RKERS I COMPENSAT ION
AND
EMPLOYERS' LIABILITY

•

Excess Workers

C~.

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PERSONAL INJURY

'D.

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2500

81 & PD
CCfolBINED

so 00

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BE30S·1187
XSO-1-10·15·90
SEL F INSURED RETENT! ON
$500,000
10WBML 4967 (CALIF.)
10WERML 2241 (TEX)

10/15/90

10/15/91

1/1/91
4/1/91
3/1/91

1/1/92
4/1/92
3/1/92

C 12902 R5. (binder #280210)

8/1191

811/92

~~~~~~~;~n~~iB~~:~:~~~~~~::~

BOOILY INJURY

11,11
~lll
s 500 0 ~ll!

;~;::;:;;::i::::;:::;:;;::~m;;m;:r;::;:;:::;:;:;:::::::;:::::::::::m;:;:::~:5~:~i

STATUTORY I
:;;:;::::;;: $500.000
:;::;:::;;;: $500,000
~~~r $500,000

f.l~

BI & PO
$ 2500
COMBINED
$ 2500
I - - - - -.......- - - - + - - - - - : m l

LIABILITY

~~ c X

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09101/92 PROPERTY
DAMAGE

m
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(EACH ACCIDENT>
;%
(DISEASE-POLICY LIMIT> i!~l
(DISEASE-EACH EMPLOYEE)~I
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$4,500

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I~""D-E...LS-CR-I-PT-I-ON-O-F-OP-ER-A-T-ION-S/-L-OCA-T-ION-S..LfVE-H-IC-L-E-S/-S-P-EC-I-A-l-I-T-EM-S-A-l-l-ape-rL...a-t-ions--O-f-tL...h-e-I-ns-u-r-ed--'-.---------------l~1"
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~ATE OF WASHINGTON DEPT. OF
.JRRECTIONS
410 W. 5TH.
OLYHPIll, WASHINGTON

ANCElLATI.Cll!~~(llm~@Jli~~:~~~!~m~~l.l.!~l~l~~~ll!:~i!l!:~~~lliWt~ll.~~l~~~~m~~~~~m~~l.j
OUlD ANY OF THE ABO
DESCRIBED POLICIES BE CANCELLED BEFORE THE
PIRATION DATE THEREOf, THE ISSUING COMPANY WILL ENDEAVOR TO MAIL 3
AYS WRITTEN NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT, BUT
AllURE TO MAIL SUCH NOTICE SHALL IMPOSE NO OBLIGATION OR LIABILITY
f ANY KIND UPON THE COHPANY, ITS AGENTS OR REPRESENTATIVES.

NOTICE:

Self Insured - General and Auto Liability
Be- advised, the first $2.5 million of liability insurance
indicated on the attached certificate is what is referred to in
the insurance industry as a "fronting arrangement"; AT&T is really
self insured. T~e fronting arrangement makes it easier to comply
with customers "request for insurance coverage without having to
_explain "self insurance. -II _Since the arrangement is trUly a self
insured mechanism, you are subject to a bill back for all
liability .claims up to $2.5 million.
Additional Insured - adding ~nother to our policy, -although
acceptable, is to be discouraged whenever possible. Although the
intent is to provide coverage off~red by the policy to the.
additional insured for liability resulting from the-negligence of
AT&~ (generally applies w~en both are named in a suit), this
restrictive interpretation may not survive in some courts. It is
possible~ that adding another simply as gdditional insured may
entitle that party to coverage under our policy for their
negligence.
In order to avoid this misrepresentation of intent, allcertificates -of insurance making reference to additional insuredwill b.e accompanied- by a specific reference to the proj ect/work
performed or occupancy of premises.
Example:
ABC corporation is added as additional insured with respect
to work being performed by AT&T only.
or
ABC Corporation is added as additional insured wi~ respect
to work performed under contract Y12359 by AT&T.
or
ABC Corporation is added as an additional insured as respects
occupancy of leased premises by AT&T.

000698

-----.,.----------------------------------'-----,-.

ATQT
""='"

This Agreement is entered into between AT&T Conununications, Inc., acting on behalfofthe Interstate
Division ofthe American Telephone and Telegraph Company and the AT&T Conununications interexchange
(''Agent'')
•
companies (hereinafter 'J\.T&T") and 0 WASHINGTON STATE DEPT. OF CORRECTIONS
Company name

WHEREAS Agent is responsible for the placement of public telephones on the premises listed in
Attachment A hereto and has arranged for the placement on such premises ofpublic telephones owned and
operated by a local exchange company ("LEC"), the parties agree as follows:
1. Agent represents and warrants that it is authorized to make decisions concerning public telephone
service at the locations listed in Attachment A, including the right to select the primary interexchange
carrier ("PIC") for operator assisted ("0+") interLATA calls placed from those locations. _
2. Agent hereby selects AT&T as the "0+" PIC for the LEC public telephones at the locations listed
inAttachment A. and it appoints AT&t as its Agent for the purpose ofsubmitting Agent's selection
ofAT&T as its PIC for such telephones. Agent also agrees that it will promptly sign and return any
ballot received from a LEC in connection with "equal access" for that LEC's public telephones and
to name AT&T as Agent's "0+" PIC on the ballot. Nothing in this Agreement requires Agent to route
"1+" interLATA calls to AT&T from the telephones covered by this Agreement.
3. Agent must infonn AT&T ofthe telephone line numbers for each ofthe LEC public telephones at the
locations listed in Attachment A ("locations") and all changes or additions to those numbers. Agent
may direct the appropriate LEe to provide AT&T with such information, but AT&T is not obligated
to pay the commissions described in paragraph 5 below unless and until it has been provided with
correct line numbers for the LEC public telephones.
4. Agent will use its best efforts to retain the placement of the LEC public telephones at the locations
listed in Attachment A during the term ofthis Agreement. If the number of LEC public telephones
covered by this Agreement decreases substantially, AT&T has the right to terminate this Agreement.
5. AT&T agrees to pay Agenta commission as described in Attachment B on the billed revenues for nonsent paid (Le., coll~t, credit card and billed to third number) AT&T calls placed from the LEC
publi~ telephones at the locations listed in Attachment A, provided that:
a. Agent complies with all of the requirements in paragraphs 1-4 above.
b. Agent-will indemnify and ~old AT&T harmless against any claim by any third party for
commissions relating to the LEe public telephones covered by this Agreement.
c. Agent will provide AT&T or its d.esignee with reasonable access to Agent's records relating
to this Agreement.
6. This Agreement will begin upon the signing of this Agreement by both parties and will be in effect
for the period described inAttachment B. AT&T's obligation to pay commissions pursuant to paragraph
5 above will begin on the date that any LEe first implements Agent's selection ofAT&T as Agent's
"0+" PIC from that LEC's covered telephones. AT&T may terminate this Agreement with respect
to any or all ofthe locations listed in Attachment A by sending written notice to Agent if the Federal
Communications Commission, a State Public Utilities Commission or a court of competent
jurisdiction issues an order or ruling which contains tenns or conditions that materially and adversely
affect this Agreement, itS profitability to AT&T, or the ability of AT&T or Agent to perform its
(over please) -

000699

obligations as set forth herein. In addition, if applicable rules and regulations change, so that Agent
is not pennitted to select the interexchange carrier for all "0+" dialed interLATA calls from the covered
telephones, Agent's duty to route all such call~ to AT&T will end, and AT&!' m~y terminate this
Agreement by sending written notice to Agent. Termination ofthis Agreement under this paragraph
will not give Agent any right to seek damages from AT&T as long as AT&T complies with its obligations
to Agent up to the date of termination.
.

7. Except incases involving willful or wanton conduct, AT&!"s liability to Agent is limited to its
obligations to pay commissions as described above. AT&!' SHALL NOT BE LIABLE FOR ANY
INDIREcr;SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE
OF ANY KIND, INCLUDING LOST PROFITS (WHETHER OR NOT AT&T HAD BEEN
ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE), BY REASON OF ANY ACT
OR OMISSION· IN ITS PERFORMANCE UNDER TillS AGREEMENT.
8. Any technical or business information or data disclosed or furnished to Agent by AT&!'
('"information"), including all information relating to AT&T calls, remains the property of AT&!'.
When in tangible form, this information must be returned upon request. All such informat:}.on must
be kept confidential by Agent and used only in Agent's performance under this Agreement, unless
the information was previously known to' Agent without any obligation ofconfidentiality or is made
public by AT&T.
.
9. This Agreement and any attachments hereto constitute the entire understanding between the parties.
They supersede all prior understandings, oral or written representations, statements, negotiations,
proposals and undertakings with respect to the subject matter hereof. All amendments to this
Agreement must be in writing, must refer specifically to this Agreement and must be signed by
authorized representatives of the parties.

4]) WASHINGTON STATE DEPT. OF CORRECTIONS

AT&T Communications, Inc.
By:

Company Name

By:.

(::7
A'"""uth,.-on..,-·zed--:-::Si:-gna-t-ure"7")----...,------

(:7
"""th,.-orized..,-·
""""'Si:-gna"-ture--:-)- - - - - - - - - Au

Date

Print/lYpe name: SANDY WHITLAEK

G Print/Type name:

Title: REGIONAL OPERATiONS MANAGER

Title:
410 WEST 5TH (F,O. BOX 9699; FN-61)
Company address·

OLYMPIA. WA

98504

City

State

Zip Code

Company telephone number
~

..
Federal1hx ID (Th issue commission checks)

001612-88

-\-_._----- - - - - ---_._. ---- ._- --_._--_ .. - ---- ----_.. _--_._-------_.._--_ .._----------_.
..

-~-

/OO(Yl00

..,..

To ensure you receive your full commission, it is important that
you write down each of your local telephone company public phone numbers.
(Complete one Attachment A/orm/01· each business address. You may have to copy this/arm
biiforefilling it out ifyoll have multiple locations.)
~

WASHINGTON STATE DEPT. OF CORRECTIONS

""' COMPANY NAME

410 WEST 5TH (P.O. BOX 9699; FN-61)

GTE

LOCAL TELllPHONE COMPANY

_ _ _ _ NEW ACCOUNT

COMPANY ADDRESS

OLYMPIA. WA 98504

_ _ _ ADDITIONAL LINE(S)
STATE

ZlPCODE

_ _ _ DISCONNECT LINE(S)
~E

OF COMPANY

AlITHORIZED CONTACI' PERSON

Local Telephone Company

Public Phone Number

setType:
Coin or Coinless

Local Telephone Company

Public Phone Number

BY:

ACCEPTED BY: AT&T

AlITHORlZED SIGNATl.JRE

Au:rHORIZED SIGNATURE

Set Type:
Coin or Coinless

SANDY WHITLARK REGIONAL OPERATIONS MANAGER
I

PE OR PRINT NAME
DATE
PHONE NUMBER DURING BUSINESS HOURS

00171·90

TYPB OR PRINT NAME

DATE

;Iff:f

r------------------------------------------~
~

•

'-'

, • It ,

To ensure you receive your full commission, it is iInportant that
you write down each of your local telephone company public phone numbers.
(Complele one Attachment Ajorm for each business address. You may have to copy thisjorm
beforefilling it out ifyol/ bave multiple locatio1ls.)

WASHINGTON STATE' DEPT. OF CORRECTIONS

410 WEST 5TH (P.O. BOX 9699; FN-61)
COMPANY ADDRESS

, OLYMPIA, WA

(!)
•

'"" COMPANY NAME

98504

- - - - NEW ACCOUNT
_ _ _ ADDmONAL LINE(S)

, ZIPeODE

STATE

Cl1Y

PTI
LOCAL TELEPHONE COMPANY

_ _ _ DISCONNECT LlNE(S)
'.tYPE OF COMPANY
AurHORlZED CONTAGr PERSON

Local Telephone Company
Public Phone Number

BY:

G AUI'HORIZED SIGNATURE
PE OR PRINT NAME

(!)

set Type;
Coin or Coinless

I.oca1 Telephone Company
Public Phone Number ,

set Type:

(!)

.Coin or Coinless

ACCEPTED BY: AT&T
AtrrHORIZED SIGNATIlRE

'.tYPE OR PRINT NAME

SANDY WHITLARK, REGIONAL OPERATIONS MANAGER
DATE
PHONE NUMBER DURING BUSINESS HOURS

DATE

000702

---:-

~A1&T
~

"'=""

00171-90

• r..

• II . I

Ci II ••

To ensure you receive your full commission, it is important that
you write down each of your local telephone company public phone numbers.
,

(Complete one Attachment Afol'm for each business address, You may hal'e to copy rbisfomt
beforeftlling it alit ifyou ba,ve multiple loccltiollsJ

WASHINGTON STATE DEPT. OF CORRECTIONS

'"" COMPANY NAME

410 WEST 5TH (P.O. BOX 9699; FN-61)
COMPANY ADDRESS

_ _ _ NEW ACCOUNT

OLYMPIA. WA 98504

_ _ _ ADDITIONAL LINE(S)
STATE

CITY

0) U. S. WEST COMMUNICATIONS
lOCAL TELIlPHONE COMPANY

ZIPeODE

_ _ _ _ DISCONNECf LINE(S)
TYPE OF COMPANY

AUIHORIZEl? CONTACT PERSON

Local Telephone Company

Public Phone Number

set Type:
Coin or Coinless

Local Telephone Company
Public Phone Number .

BY:

ACCEPTED BY; AT&T

AUIHORIZED SJGNAJURE

AunfORlZBD SIGNATURE

PE OR PRINT NAME'

set Type:
Coin or Coinless

TYPE OR PRINT NAME

SANDY WHITLARK. REGIONAL OPERATIONS MANAGER
DATE
PHONE NUMBER DURING BUSINESS HOURS

DATE

000703

~ATQT

" "='"

M171-M

,..---------------------------------------"'-----;t
This form details the,AT&T Individual Commission Plan
and neetls to be returned with your signed contract.
]. The commission rate payable to Agent for each location listed in Attachment A and th~ term of this Agreement are
set forth below:
'"

Commission Rate
On AT&T Non-Sent
Paid Revenues From
LEC Public Phones

Total Number Of Public Telephones
At A Location Routing "0+"
InterLATA Calls To AT&T

24 %

five (5)
The initial term of this Agreement is a period of~ years from the date Agent first begins earning commissions
on any telephone listed in Attachment A pursuant to the tenus of paragraph 6 of the Agreement.
This Agreement shall be automatically renewed for additional one year terms unless either party gives thirty (30)
days' notice of its intention not to renew.

2. AT&T Non-Sent Paid Revenues will be calculated based on a monthly period beginning on the 16th day of each
calendar month and ending on the 15th day of the following month.

000704·
001912-88

•

APPOINTMENT

AGE"NT

The undersigned does hereby appoint AT&T my agent, to
act· in my name and stead, to handl.e all arrangements
with local "telephone companies (LEC/s) to select AT&T
as the "0+" carrier for all current and any future _
LEC public telephones installed at all locations
under my control throughout the united States. It is
understood that" only one 110+" long distance company
for a LEC public telephone may be selected for a LEC
public telephone, and that the selection of more than
one .10+ 11 long distance company for a LEC public
telephone may invalidate any choice. It is further
understood that there may be a charge by the local
telephone company(s) for each pUblic telephone line
if there is a change in choice of "0+ 11 long distance
companies following the initial selection.

WASHINGTON STAT.E DEPT. OF CORRECTIONS

(Company)

410 WEST 5TH

(Address)

OLYMPIA. WA

(Signature)
,

98504

{City, State)

(Name & Title)

(Business Telephone)

(Date)

TABLe OF CONTENTS
TAB

Transmittal

letter

Proposal Summary

Tel.ephone Service Proposal

Technical

Proposal

Responses to Technical Service
Responses to Technical Repair
Responses to Technical Equipment
Responses to Technical Installation'
and Implementation

Management Proposal
Responses to Proposer References '
Responses to Key U S WEST Personnel
Responses to Personnel and Hiring

. Recording and Monitoring Proposal
(separate cover)

A
1
2

3
4
B

5
6
7

Exceptions to CRFP 2562

Exceptions to Attachment 8

Appendices'

Necessary Licenses & Certificates
U S WEST Annual Report
U S WEST Rate Schedule & Tariff
Switch Warranties
Definition of Terms

8
.9

10
11
12

0007-07

November 12, 1991
Bellevue,W.ashington

Transm ittal Letter
Inmate Telephone and Call Monitoring Service Proposal CRFP2562
Kay Wilson-Kirby, Assistant· Administrator/Operations
Office of Contract and Regulation
410 W. 5th·
.
P.O.Box 9699; FN-61
Olympia, Washington 98504
Dear Kay Wilson-Kirby:
I

Thank you for the opportunity to bid on the Inmate Telephone and
Call Monitoring Service for the State of Washington Department of
Corrections.
On behalf of ,U S WEST Communications (USWC), I look forward to
working closely with you to provide the. State' of .Washingtonwith
the very best Inmate Telephone and Call Monitoring Service package
available. At the request of American Telephone and Telegraph
Company (AT&T), U S WEST has entered into a Co-Prime agr\3ement
to fulfill offering both the intraLATA and interLATA portions of this
R.F.P. A copy of the Co-Prime agreement is included in the Technical
Response Section as requested in the R.F.P.

000708

L ..~ _
\

Due to regult;J.tory constraints, U S WEST and AT&T must submit
separate responses to this R.F.P. U S WEST Communication's
proposal will refer to the AT&T proposal on all matters pertaining
to the provision of interLATA service, including the commission to
b~

paid to the- State of Washington DOC from interLATA revenues.

Our

propo~al

also specifically addresses providing the Inmate

Telephone System, Recording/Monitoring, and Computer
Assisted Inmate Features at U S WEST facilities only. However,
that 'should the DOC prefer one vendor provide all of
its Inmate Service, U S WEST will make subcontracting
arrangements to

provision

facilities outside our territory.

I will be representing USWC during this R.F.P. process and I have
also been authorized to commit U S WEST contractually should the
DOC accept this proposal. Please don't hesitate to contact. me should
any questions arise concerning this proposal. My address and
telephone numbers are included.

U S WEST Communications
Sue Haynes
Account Executive
14808 SE 16th
Bellevlle, Washington 98007
Phone #:
Fax #:
Pag.er #:

(206) 451-5328
(206) 451-6011
(206) 996-9222

U S WEST Communications accepts the General Requirements of the

R.F.P. outlined in Section·1 and acknowledges receipt of Changes and
Clarifications 1 through 5.
Sincerely,

c£)~

Sue Haynes
Account Executive
U S WEST Public Services

~I-----·_--------------------------------_·_------_·_--------- - - - - ----.-- - - - - - - - ---------- - --- - - - - - - -- - - - - - - - - - - - - - - - - --- - - _

.. _-----~

.. -

RFP #CRFP2562
U S WEST ~cationB'

PIRM~:. _M
SIGNATURE· .

Inc.

Susan Haynes - Account Executive
¥!!-B

PRIm'ED NAME AND

/17/;;(191
DATB

84-0273800

FBDBRAL TAX m NUMBP.R.

(206) 451-5328
TEI..BPHONBNUMBEIl

14808 SE 16th, Base:ment
ADDRPSS

Bellevue, WA
CIIY,STATE.

98007

DATE

STATE OF WASHINGTON
DEPARTMENT OF CORRECTIONS:
APPROVED:
SIGNATURE

ATTESTED:
SIGNATURH

Chase Rivland-Secretary of Corrections
PRINTED NAME! AND Trn.B

PRINTED NA:MH AND TlTI..B

DATE

APPROVED AS TO FORM:
SIONATURB

,PRINTED NAMl!. AND Trn.B

DATE

000711

PROPOSAL SUMMARY

In response to the R.F.P. issued by the Department Of Corrections for
all work training release and correctional facilities in the State of
Washington, U S WEST Communications is submitting this
"turn~key"

~ecording,

proposal for Inmate

Telep~one,

Call Monitoring!

and the additional computer assisted Inmate Features. By

turn-key we mean that all specifications requested in the R.F.P. have
been addressed. U S WEST is co-bidding with AT&T in order to fulfill
any interLATA specifications. However, due to regulatory constraint,
our response and AT&T's response must be submitted separately. For
this reason any answers to questions which pertain to the provision
of interLATA long distance service (rates, commissions, etc.) will
be, referred to in the AT&T proposal.
U S WEST feels that it is important to offer the Department Of
Corrections the most comprehensive Inmate Telep'hone Service
available. If the DOC prefers that one vendor provide all of its
Inmate Service, U S WEST will make subcontracting arrangements to
provision facilities outside our territory. However, should the DOC
prefer to accept the U S WEST proposal and choose to negotiate

r,
{ 1.1 2"
Ouu
,~ H

separate agreements for territory outside U·S WEST's serving area
and with any other InterExchange Carrier, our co-prime arrangement
with AT&T will not interfere.

U S WEST Communications is the preeminent provider of Inmate

Telephone Service. To retain this distinction we have become
extremely customer focused in the areas of compensation and
inmate equipment provisioning. U S WEST has addressed the
commission aspects of this R.F.P. with an offer to pay several
hundred thousand dollars annually to the DOC for its inmate welfare
funds ..

In response to the recording and monitoring portion of thi"s R.F.P.
U S WEST has chosen Dictaphone equipment including their Call
Watch system. The size of our company allows us' to obtain the
requested computer assisted inmate telephone features (call
blocking, timing, etc.) from a variety of industry leaders. We will
procure these additional features after joint consultation with DOC'
personnel.

"', 1"'1 oS
(u~' Un..'
' U ( 1

It is obvious that other bidders will promise high commissions and
quality equipment in their response to this R.F.P. U S WEST 'has the
distinction of competitive superiority for the following reasons:

Service: No other respondent has trained service technicians in
every corner of the State. U S WEST maintains personnel dedicated
to the maintenance of public and inmate service in major
metropolitan areas like Tacoma and Spokane, as well :as smaller
communities like Pasco, and Shelton.'

Experience: No other responde.nt .has 106 years of experience in the
telecom"!1unications industry. Initially as Pacific Northwest Bell and
now as U S WEST Communications, we have always been on the
cutting edge of public and inmate phone technology.

OUf

knowledge of

the ,te.lecommunications business including its regulations' and
legislation is extensive'.

Stability: No other respondent provides the financial stability
offered by U S WEST. Capital outlay on the part of the successful
bidder of this contract will be considerable. U S WEST has the fiscal
capacity for initial investment and ongoing procurement as the
Department expands it facilities.

Commitment to Washington: U S WEST employs over 8800 people
in Washington, pumping millions of dollars annually into the
economy of this State. In 1990, we contributed more. than ,

$3,000,000 in support of communities throughout the state.
Special emphasis was placed on education and early childhood
development, human services, and the performing and visUal arts
through support of programs like· the United Way; Choices; the
Outstanding Teacher Program; the Goodwill Games; Fight Hunger Day;
and Special People's Cruise. At U S WEST we believe in improving
the 'lives of the people we serve and encourage employee
involvement in meeting the needs of the community.

000715

- ---- --- - -

---

~_ .. ~ __ ._ ~

._~

.________________ _

.___

--c-

--------.----.--

U S WEST

beli~ves

that "A Commitment to Washington". is

necessary if our State is going to continue to prosper.
Through involvement, innovation, and investment U S WEST will
continue to address its duty to the citizens of Washington.
At U S WEST, we feel that these factors ...Service, Experience,

Stability, and a Commitment to Washington set U S WEST
apart from its competition. Every respondent can offer the
Department of Corrections competitive commissions and quality
equipment. HowevEir, no other respondent can offer the service,
experience, stability and commitment to Washington that is .offered
byUSWEST.

000716
::-._--_ _-

_._

_-.-_

_. ._ - - - - - - - -

._.-

- -

._---

- - - - - . _ . - - . _ - ---

- ------ -

- - - - - - - - - - - - - - ------

APPENDIX A
TECHNICAL SPECIFICATIONS SECTION

A. SERVICE

1. Can provide operator services trained

Yes

to DOG procedures including but not
limited to the "operator announcement"
as mandated by the Drug Omnibus Bill,
Chapter 271, Laws of 1989.

2. If using computer generated operator
service, can provide rotary dial collect
calls within the same time frames as
touchtone.

Not Applicable

3. If using computer generated operator
service, can provide capability for
called parties with rotary dial phones
to accept calls. Provide method on a
separate sheet and label technical #3.

Not Applicable

4. Can provide service with no surcharge,
to called party or DOC.

5. Can provide a private line for each
telephone set.

6. Can provide te'lephonesets, all associated
equipment, and lines at all listed DOC
10cations~

(\ rhI/1
~

f'.-.

.fJ..I//.

nnnf.'7'~
i
VIJ
J

7. Can provide precise equipment clocks
(timing mechanisms). Attach certificate
of accuracy and mark technical #7.

8. Can provide credit for

a bad connection.

9. Can provide a P.01 -grade of service.

11. If using computer assisted operator
service, can provide technology that
Can detect messages, voice recorders
and hang up immediately.

Not Applicable

12~ Can provide answer supervision.

13. If using computer assisted operator
service, can provide technology that
can detect messages, voice recorders
and hang up immediately.

Not Applicable

-14. Cali provide telephone sets, all equipment,
line~, calling, recording monitoring,
hardware/software and associated .
equipment and local, intraLATA services.
If contracts -with other vendors, please
provide a copy of contract (s) and mark
Technical #14 for evaluation
- identification.

0007j$
-1---------- ----- - --- ------

15. Can provide interLATA and international
calling services. If contracts with other
vendors, please provide copy of
contract (s) and mark Technical #15 for
evaluation identification.

16. Can install public and inmate
telephones, associated equipment
wiring hardware and enclosures at
each listed in.stitution/work training
release facility.

.0KJf

17. Can provide mo'nthIy· usage and
financial statements to include
telephone numbers called at no charge
to DOC. Attach exampl'es of statements
the company would utilize. Provide
information on separate sheet and
label technical service #17.

18. Can provide the monetary amount, if any
of the r:ninimum revenue threshold for
each phone location. Provide information
on separate sheet and label technical
service #18.

19. Can provide proposal of plans to interface
with the local operating companies, Le.,
Public Access Lines (PAL), access charges.
Provide copies of proposals and mark
Technical #19.

M.I

~.
~

nt)nl'7'~

uUIJ

20. Can provide telephone instruments, conduit,
cabling, lines and associated equipment,
at each listed facility. Can maintain a
minimum ratio of 1 ,telephone and line for
20' inmates. Ideal ratio is one telephone per
15 inmates except as required by DOC for
security Le. a lowe~ ratio for hospital high
security areas within institutions.
21. Can capture and account for all local,
intraLATA and international calls.

22. Can provide rate schedule for collect
calls. Attach schedu [e and mark
.Techn ical #22.

23. State whether or not your rates are
more/less expensive:
ATT

less

same

percentage

MCI

less

same

percentage

SPRINT

less

same

percentage

US WEST

less

s~m£('.JtIL percentage lao

Others

less

same

percentage

Provide rate schedule, marked Technical #23.

24. Can provide operator center equipment
indicating calls are from prison inmates.

.Q£I/

25. Can provide direct payments by way
of monthly checks to each facility.

26. Can comply with the requirement to block
telephone numbers that inmates are not
allowed to call and provide a method to get
back to inmates for problem resolution.
Provide information on method on separate
sheet and label Technical #26.

27. State the time frame required to add, change
or cancel ~ blocked' number. Provide
information on separate sheet and 'Iabel
technical #27.

28. Can comply with the requirement for
system redundancy.

r;IIFI

e:D

29. Must comply with the requirement
for dis.aster recovery plan. Attach copy
of plan and label Technical, #29. Certify
that you have a disaster recovery plan.

. "'" r

r'·

U\JU

17 2 1'"

30. State the compensation rate and type; i.e.,
net ,billed revenue, etc. Atti;1ch an
explanation of definitions for the
terminologies and examples used in
the proposal; and, label Technical #30 for
evaluation and identification
(separate sheet).
31. State the fee for an operator assisted local
and indicate whether it is a flat fee or per
minute charge. Provide on separate sheet
and label technical # 31.

rJMV/
~

" LWI
~

32. State the number of calls that can be
can be handled simultaneously-

U S WEST dedicates each of its inmate and coin operated telephones
to its own line. For this reason every phone at a DOC facility could
be in use at the same time for any call duration and U S WEST would
have the capability to process the calls simultaneously.

Call processing capacity is measured by the central office switch
which provides telephone service to the area. The capacity of a
typical switch is 215,000 calls per hour. These switches also have
the reserve capacity to handle any future growth planned for DOC
faci Iiti es.

33. State the time increment
charges
.
.
(sepa~ate sheet and label technical
#33).

w&L

34. Can provide call forwarding blocking?

35. Can provide call length delineators?

000723

·llj.-wEST@
COMMUNICATIONS· @

INMATE COMMUNICATIONS·
TECHNICAL PROPOSAL·
NO. CRFP2562

FOR THE

STATE OF WASHINGTON
DEPARTMENT OF CORRECTIONS

The interLATA carrier shall set the costs and rates for their
service, and also set the rate for commission payments on
interLATA calling.

Definitions
Gross Revenues
No· exclusions, monthly service charges, or fees are· deducted
before commissions are calculated.
Gross Billed Revenues
Gross Net Revenues
Adjusted Gross Rev~nues
Commissions are calculated after the deduction of monthly
services charges and fees.

OOO?25

· Technical
Technical

Specification

Clarifications

U S WEST timing accuracy is based on Answer Supervision which is a
100% reliable electronic 'signal that returns answer detection to the
originating central office when the far end answers (start billing)
the call and· returns another electronic signal when the far end
terminates the call (stop billing).
Answer supervision is part of the U S WEST central office
switch which is purchased from either AT&T, NTI, or Erickson. The
accuracy of the switch is guaranteed at the time of purchase.
Warranty information on each of the above mentioned switches is
included in the Appendix of this proposal. It is considered
proprietary information and should not be disclosed without the
written permission of U S WEST Communications.·

000726

Technical

#15

U S WEST Communications is restricted by law from pr.oviding
interLATA long distance service. U S WEST has arranged to co-bid
with AT&T to provision interLATA service for the State of
Washington Department of Corrections. Please reference the
attached contractual arrangement which will be authorized by
U S WEST and AT&T should DOC accept this offer.
Due to regulatory constraints, our bid and the A T& T bid must be
submitted separate/y_ However, all questions regarding provisioning
of interLATA long distance, service including· rate schedules,'

commission payments, certification issues,etc. will be referred to
the AT& T proposal.

Should the State of Washington DOC prefer to accept the U, S WEST
proposal and choose to negotiate a separate agreement with AT&T or
any other Inter-Exchange' Carrier; our co-prime arrangement with
AT&T will in no way interfere'.

000727

-- -AT&T
September 26, 1991

Room 6330
4460 Rosewood Drive
Pleasanton. CA 94588

Susan Haynes
Account Executive
.U.S. West communications
14808 Southeast 16th, Bsmt.
Bellevue, WA 98007
Dear susan,
This requests U.S. West Communications' assistance in
responding to the Washington State Department of Corrections'
Request for Proposal.
We propose a response that provides AT&T as the prime, with a
subcontracting arrangement with U.S. West Communications ..
AT&T would respond to all questions relating to interlata
issues, and U.s. West responses would address the intralata
and equipment issues.
I will forward the appropriate contractual documentation to
you upon your acceptance of this proposal. .However, based on
our time constraints, it would be beneficial to begin
gathering U.S. West Communications' responses to the RFP.
I am looking forward to working with your
am confident the result will be of mutual
u.s. West Communications. Please contact
if you require any additional information

on this project. I
benefit to AT&T and
me.at 510-224-4926
or clarification.

. P. A. Maitland
Account Executive

000728

CO-PRIME AGREEMENT
BETWEEN
U S WEST COMMUNICATIONS
AND
. AMERICAN TELEPHONE AND TELEGRAPH COMPANY
THIS CO-PRIME AGREEMENT is made this
day of
,
1991, by and between U S WEST COMMUNICATIONS, INC. ("USWC It ) , a
Colorado corporation, and AMERICAN TELEPHONE AND TELEGRAPH
COMPANY("AT&Tll). Both are telecommunication companies authorized
to provide pUblic telephone service within the state of
.
washington, subject to the limitations of state and federal law.
The parties shall be collectively referred to in this Agreement
as the Co-Prime Contractors.
RECITALS:
WHEREAS, State of Washington Department of Corrections ( It Space·
Provider ll ) has issued a Request for Proposal ("RFplt) for
intraLATA and interLATA public telephone service;
WHEREAS, USWC is prohibited by the Modification of Final Judgment
·to participate in interLATA service and AT&T is not able to nor
desirous of completing the entire project;
WHEREAS, AT&T approached USWC and initiated a co-prime
arrangement with USWC.
WHEREAS, the Co-Prime Contractors desire to enter into a teaming·
arrangement, which allocates responsibility for the activities
requested by space Provider, between USWC and AT&T so that as
Co-Prime Contractors they may provide such telecommunications
equipment and services as set forth herein and the r~spective
Responses to the Requests for Proposals issued by Space Provider
(IJResponses n ) as Co-Prime Contractors.
.
WHEREAS, USWC may receive and commit not to disclose AT&T's
proprietary information, however, USWC will make the information
which it shares with AT&T in the course of this co-prime
arrangement available to all other interexchange carriers.
NOW, THEREFORE, in consideration' of the premises and mutual
covenants herein set forth it is agreed as follows:
1. The above recitals are· true and by this reference
incorporated herein.
2. Overall scope of the work to be performed and General
Responsibilities of the parties:
A. Both AT&T and uswc will be independent Co-Prime
Contractors to Space Provider for the installation,
provision r repair, and maintenance of pUblic telephone
service. Except to the extent expressly provided, each

CO-PRIME AGREEMENT (SEA-910930-0039)
9007WP/JAP0013.GEN (09/30J91)

PAGE 1

000729

7. Each Co-Prime Contractor independently shall own, manage,
and maintain that portion of the provision of public
.
telephones which are provided by each Co-Prime Contractor.
8.
Except to the limited extent expressly determined
necessary to manage the project, neither co-Prime contractor
(a) is or shall be considered to be the principal or agent of
the other Co-Prime Contractor, (b) is or shall be considered
to be partners, joint venturers, or members of a common
business organization or entity, and (c) does or shall have
the authority to bind the other Co-Prime Contractor.

NEITHER CO-PRIME CONTRACTOR SHALL BE OBLIGATED TO PERFORM
FUNCTION HEREUNDER IF AND TO THE EXTENT IT IS PROHIBITED
FROM PERFORMING SUCH FUNCTION UNDER ANY LAW, REGULATION,
RULE, JUDGMENT, ORDER, RULING OR DECREE, INCLUDING BUT NOT
LIMITED TO THE MODIFICATION OF FINAL JUDGMENT. IN ADDITION,
NEITHER CO-PRIME CONTRACTOR SHALL BE OBLIGATED TO PERFORM ANY
FUNCTION OF AND TO THE EXTENT THE PERFORMANCE OF SUCH
FUNCTION IS. PROHIBITED, UNTIL COMPLIANCE WITH REGULATORY
REQUIREMENTS IS ACCOMPLISHED.
9.

ANY

This Agreem~nt shall remain in full force and effect so
long as there is a contract outstanding'with Spac::e provider,
thereafter, this'Agreement shall terminate. This Agreement
shall also terminate in the event of mutual agreement of both
parties hereto.
10.

lJ.~
'I'hi...s 'AgJ;'·@@man.-"t shall :Sa ·een-s=e-:Fuea aoo ·enf-ar-c·ecl: in
accordance with the laws of the state of Washington. This
Agreement constitutes the entire agreement of the Co-~rime
Contractors with ~espect to the Responses to Space provider
and supersedes all prior agreements with respect thereto.
This Agreement may be executed in one or more counterparts,
each of which shall be an original, but all of which taken
together shall be one document. If any one or more of the
provisions of this Agreement shall be determined to be
unenforceable, the remaining parts of this Agreement shall be
in full force to ,the extent possible.
'

IN WITNESS WHEREOF, the parties have executed this Agreement as
of the date written above.
'U S WEST COMMUNICATIONS, INC.

AMERICAN TELEPHONE AND

. TELEGRAPH COMPANY
By

Name

-'--

Susan Haynes
Print or Type

By _ _-----'

Name
Print or Type

Tit Ie _-=-A=-:c=-:c=.;o=..u=n::..:..=t:......=E=x=-:e=.;c=.;u=t=iv-=-::::e,--,-_

Title __~

Date

CO-PRIME AGREEMENT (SEA-910930-0039)
9007WPjJAP0013.GEN
(09/30/91),

PAGE 3

Technical

Service #17

Outlined below is an example of financial information that· U S WEST
will provide to the State of Washington DOC. We are very willing to
work with. DOC personnel to adapt this format to meet any
expectation.
The call detail records provided by the Dictatphone Call Watch
System will also capture and detail numbers called and.
call duration. An example of this call detail record· is also provided
in the Dictaphone specifications for the Call Watch System.
State of Washington DOC
Inrnate Telephone Compensation

Telephone
Number

-1·----·--··----.--··--- ---------------- --.

Month
Ending

Revenue
Amount

Compensation Location'
Amount

Technical

#18

U S WEST does not set a minimum revenue threshold for placement
of inmate telephones at DOC facilities. We have instead always
worked with DOC personnel to provide. appropriate numbers and
locations of' inmate telephones to permit reasonable and equitable .
access to all inmates.

000732

Technical

#19

. U S WEST has Western Electric coin and charge-a-calJ phones in
place at all DOC facilities and work training release centers.
We will work with the DOC if phone locations or. equipment
requirements change.

The most critical element of the telecommunication portion of this
proposal is to provide. the inmates access to assoc!ates outside the
facility. Because' U S WEST has been your provider of inmate serviqe
for decades, we will be able to integrate the existing phones
with the Dictaphone System and any additional computer assisted
inmate telephone features jointly determined by U S WEST and the
Department of Corrections.

000733

Technical

#22
U S WEST Communications Rate Schedule

The following pages are taken directly from U S WEST's Washington
Tariff. The rates listed indicate cost per minute for all intraLATA
long distance cans. The rates and surcharges for interLATA calls can
be found in the response submitted by our co-bidder A T& T.

All inmate calls originating from U S WEST service are outgoing
collect only. The operator assistance charge for each station to
station call is $1.25. It is added to each· intraLATA long distance
call. It should be noted here that the operator assistance
charge is not a surcharge for inmate service. The operator
assistance charge is exactly the same for calls placed from
U S WEST residence or business service in

W~shington

state.

At rates currently in effect, a collect intraLATAcall placed on an
inmate telephone in Washington would be billed as follows:

$ ??
Time and Distance Charges (See Tariff Pages)
$ 1.25
Operator Assistance' Charge
$ Sum Total Cost

n
(\ 7 ..) .4
U 0' lJ
I:).

---,.

. _-...;,
...,.............~, ~.
E:XO:WCE AND NE'lW:1RK SElWICES

Original Sheet 73-15
'II

.T;«)-POIN'l' MESSAGE TELEC'd!MUNICATIOOS SERVICE.

III. !tA'I'E:S AND CHARGES - (cent' d)

Discounts for evening, night, and weekends are' expressed as a
percent reduction of the charges, calculated in the table in
III. BATES .AND CHARGES B. preceding, and are applied to the .
initial and each additional minute rate.
1.

Discounts do not apply to operator service charges at any

When a discount results in a fractional charge I the amount
will be rounded to the nearest cent. .

time.

The evening rate applies to the holidays listed .below

Unless a lower rate applies:

January 1
July 4
December 25

Advice No. 2165T'
Issued: November 26, 1990
Issued by U S WEST CCJT!'IInnic:ations, Inc.
By G. A. walker. Vice President

Effective:

January 1, 1991

_0-24
U S WES'l' a:::MMtlNIC7aIOOS, INC.
EXC:BAlIZ AND· NE'1'"fiDUt SERVICES

. Original Sheet 73-16

SCBEOOLE: .73
JIIESSNZ

TP:r'~CATICES

SERVICE

"'l'WO-E'OINT MESSAGE TELECOMMtJN1CATItMi SERVICE

III. PATES AND CHARGES - (Cont'd)

E. Operator Service Charges
1.

'!be rates in RATES AND CHARGES E.2. and 3., following, will

apply on operator handled calls in addition to the basic
rate schedule rate as specified in RATES AND CHARGES B.,
preceding.
2.

Station-operator handled
a.

For calls charged to a calling card or special billing
m.nnber and involving no other operator services, a
charge of $. SO per call applies where automatic
recording equipment for operator assisted calls is
available and the person originating the call dials
zero, then the telephone number desired, and the call
is billed to a calling card or special billing number.
Where no automatic recording equipment exists fo~
operator handled calls, the $.50 rate will also apply
for a calling ca~dor special billing number call.

For other operator handled station calls, a charge of
$1.25 per call applies.

Person - A charge of $3.00 per call applies.

For exceptions See I. DESCRIPTION 0.1., preceding•.

Advice No. 2165T
Issued: November 26, 1990
Issued. by U S 'HEST car«mmications, Inc.
By G. A. wa.l.ker, Vice President

EffectiVe: January 1, 1991

000736

APPENDIX G

Page 1

Revised 5-31-89
REGIONAL OPH RATES

State
I

(

I
Product Surcharge1State

Station
Arizona 3rd No.
Toll
Collect
Person
Card
8lY
BLI

$
$
$
$
$
$
$

1.30 I
1.30 IColo.
1.30 ITolll
2.10 Ilocal
.41 ICoin

Ne I
Ne

I
Produet Surcharge tState
Station
9rd No.
Collect
Person
Card
SLY
BLI

$ 1.20

1.20

2.BS

.40

I
I Idaho
ITolli
Ilocall
ICo\n

'"8
J

$ 1.20
$

Product Surcharge
Station
3rd No;
Collect
Person
Card
SLV
BlI

1.09

IState

Product Surchar

IIdaho Station S
ILocall 3rd No. $
1.09 ICoin .Collect $
3.28(3) IPNB
Person $
.56
Card
$
NC
SlV
S
I
Ne I
eLI
S
S

.6
.6
.6

1.1
1.1
1.1

$
$
$
$
$
$

1.09

I
I
1
: Station' S 1.09 I
Station $ 1.35 I
Station $ 1.20
Station
I
Idaho 3rd No. $ 1.09 I"ontana 3rd No. S 1.35 IN.
ard No. S 1.20
IUtah 3rd No.
Tolli Collect $ 1.09 1T01l/ Collect $ 1.35 t"exi co Collect S 1.20
tToll/ Collect
PHS
Person $ 3.28 Ilocall Person S 3.15 (Toll! Person $ 2;e5
.110ea1/ Person
Card
ICoin Card
$ .45
$ .60 I loca1/ Card
S .56 fCoin Card
SLY
Ne I
BlV
BlC
11/l/89 BlV
$
$ 2.25 .ICoin
$ 1.00
$
Ne I
BlI
BLI
aLI
$ 2.90
BLI
S 2.90 I
I
I
I
I
Station $ .90 I
Station $ 1.00 I
Stathm
Statton S 1.20
I
Wyanlog 3rd No. $ •90 lIowa 3rd No. $ 1.00 1111nn. 3rd No. S 1.20
3rd No •
INeb.
Toll I Coll ect $ .90 tTolll Collect $ 1.00 I Tolll Collect $ 1.20
ITolll Collect
Locall Person S 2.7S Ilocal! Person $ 2.40 1Local! Person $ 2.05
Ilocal Person
Coin
Card
Card
Card
$ .55 ICoin
ICo;n Card
$ .40 tColn
$ .55
BlY
18-1-88.
BlV
BlV
SLY
.SO
$ .as I
$ .45
$
I
BLI
BLI
$ .75
$ 1.20 I
BLI
$ .15
BLI
J
I
I
I
Station
Station $ 1.10 I
Station $ . 1.25 I
Station S 1.25
I
Srd No. S 1.25 fOregon 3rd No. $ 1.25
N.
3rd No. S 1.10 IS.
tOregon Srd No.
Ilocal/ Collect
Dakota Collect $ 1.10 IDakota .Collect S 1.25 IToll/ Collect $ 1.25
Person
Person' $ 3.00
T911/ Person $ 2.50 1T0111 Person $ 3.25 IColn
IColn
Card
Card
locall Card
$ .55 I
$ .50
$ .35 Ilocall Card
1
Coin(3) BlV
BlV
BlY
$ .so ICo10(2) BlY
S 1.25 . I
S Nt
I
BLI
BLI
Ne
$ .75 I
BLI
6LI
$
$ 2.00
I
I
I
1
Statton $ 1,25 I
Dial 0 $
Station $ .65 . I
I
3rd No. $ 1.25 (Wash. ard No. $ .65 IAUT
Wash
Auht $ •.75(1) I
To11/ Collect $ 1.25 Iloca11 Collect $ .65 IAll
Card
$ .80
I.
Person $ 3.00 ICoin
Coin
Person $ .65 'States Station $ 1.75
I
Card
Card
Person $ $.50
$ ~SO I
$ .aD I
I
BlV - $ 2.00
8LY
Ne I
SlV
$
$ .25 I
I
BLI
BLI
BLI
$ .25 I
S NC J
S 2.00(2) I
I
I
1
Station $ .15 I
Station $ 1.55
StaUon $ 1.10 I
I
Inter- 3rd No. S .75 IInter- Srd No. $ 1.10 IInter- Srd No. S 1.55
I
state Cotlect $' .75 Istate Collect $ 1.10 I state Collect. S 1.55
I
Intra- Card
$ .60 IIntra- Card
$ .80 IIntra- Card
$ 1.05
I
lata Person $ 3.00 !lata PeNon $ 3.00 l1ata Person $ 3.00
I
Ne IRate SlV
Rate SlV
Ne IRate BlV
$
$ ·Ne
$
1
S.. NC
NC
Stepl01 ell
!Stepl02
BLI
Ne I'Stepl03 BLI
$
S
I

S
$'

4055j

-26-

.2
.2

S 2.g.

.3.9!

.l.S!.

1.2!

S 1.2!
$

1.2~

3.ex

$
$
$

1.2~

CONFIDENTIAL
The \nfonnation contained herein is confidential. It h
meant for use by erJ1)loyees of US WESTwhh a need to know.

()C"~'73'7
v JU

$
$
$
$
$

.6(

1. 7~
.6~

.65
.65
.65
.30
.45
.85

Technical. #23

U'S WEST is a public utility in the. state of Washington, and our rates
are regulated by the Washington Public Utilities Commission. A copy
of the Washington Tariff follows.

000738

tiN U-24
U S WEST o:rJM[JNICATICNS, INC.
EXCBAN3E AND ~ SERVICES

flECEIVED
[}EC '3 1 1990

1st Revision of Sheet 73-13
Cancelling
original Sheet 73-13

W~~r..

ur. &lRAN8~ COMM.

'IWO-POINT MESSAGE TELECOMMUNICATIONS SERVICE
III. RATES AND CHARGES

The charge for Message Telecommunications Service (MTS) is
determined by the:
-

(M)

distance between stations
time of day and day of week
duration of call
class of call

(M)

'Basic Message Teleconununications Service (MTS) Rate Schedule
1.

The following rates are effective February 15, 1990
through June 30, 1991.
EVENING
5:00 PM - 11:00 PM*
Sunday - Friday .

DAY
8:00 AM - 5:00 PM*
Monday - Friday
EACH

RATE

1ST

MILEAGE

MIN.

, MIN.

$.13

11 - 16

.17
.23
.27
.30
.35
.40
.44

$.06
.10

17 - 22
23 - 30
31 - 55
56 - 124
125 - 292
293 - 430

NOTE:

25% Discount

ADDL.

.14
.18
.20
.26
.31
.35

* To, but not including

NIGHT
11:00 PM - 8:00 AM*
Daily
50% Discount
WEEKEND

8:00 AM - 11:00 PM*:
Saturday
8:00 AM - 5:00 PM*: '
Sunday ,
35% Discount

(M) Material formerly appeared on Sheet 73-12.

Advice No. 2174T
Issued: December 14, 1990,
Issued by U S WEST Ccmm.mications, Inc.
By

G. A. Walker, Vice President

Effective:

February 14, 1991

nO'flj7°Q
v '\.. ,,1
'l..J

RECEIVED

taf 0-24
u S WEST CCI'IMDN.ICM'Ictm, INC.
EXCImNGE AND NE'IWJRK SERVICES

DECl 3 1990
WASH. UT. & TRANS. CtlMM.

Original Sheet 73-14

'n'l>-l?OINT MESSAGE TELECOMMUNIo..TIONS SERVICE

II I. RATES AND CHARGES

Basic Message Telecommunications Service (MTS) Rate schedule (Cont'd)

The following rates are effective July 1, 1991.
DAY

EVENING

8:00 AM- 5:00 PM*

5:00 PM - 11:00 PM*

Monday - Friday

Sunday - Friday

RATE

1ST

MILEAGE

MIN.

EF\CH ADDL.
ONE-TENTH
MINUTE

2S% Discount

$.006
.010
.015
.019
.022
.028
.032
.036

11:00
Daily

NIGHT

10
11 - 16

$.15

17 - 22
23 - 30
31 - 5S
56 -124
125 - 292
293 - 430

.19
.25
.29
.31
.37
.42
.46

~M -

8:00~*

50% Discount '
WEEKEND

8:00 AM - 11:00 PM*:
. Saturday
8:00 AM - 5:00. PM*:
Sunday

NOTE:

To, but not including

Advice No. 2165T
Issued: November 26, 1990
Issued by U S ~ Ccmnnnications, InC.
By G. A. Walker, Vice President

35% Discount

Effective:

January 1, 1991

000740· .

RECEIVED
liN U-24
U S WEST a:t!MONICATICRJ, INC.
EXCBN«;E AND NE'J.'N:)RK SERVICES

DEC 13 1990
WASH. UJ. &TRW. CDMli.

Original Sheet 73-16

'lw:>-POINT MESSAGE ·TELECOMMUNICATlOOS SERVICE

III. RATES AND CHARGES - (Cont'd)
E. Operator Service Charges
1.

The rates in RATES AND CHARGES E.2. and 3., following, will
apply on operator handled calls in addition to the basic
rate schedule rate as specified in RATES AND CHARGES B.,
preceding. .

Station-operator handled
a.

For calls charged to a calling card or special billing
number and involving no other operator services, a
charge of $.50 per call applies where automatic
recording equipment for operator assisted calls is
available and the person originating the call dials
zero, then the telephone number desired, and the call
is billed to a calling card or special billing number.
Where no automatic recording equipment exists for.
operator handled calls, the $.50 ra~e will also apply
for a calling card or special billing number call.
For other operator handled station calls, a charge of
. $1.25 per call applies. •
applies~

Person -A charge of $3.00 per call

For exceptions See I. DESCRIPTION D.l., preceding.

Advice No. 2165T

Issued:' November 26, 1990
Issued by U S WEST CCmmmications, Inc.
By Go A. walker, Vice President

Effective:

January 1, 1991

000741

RECEIVED
'fiN 0-24
,
U S WEST CCJl!MI)NICA'l'IOOS p INC.
EXCBNG!: AND NE'1'9alK SERVICES

DEC 13 1990'
WASH. UT. &1M COtAl«.

Original Sheet 73-17

'lWO-POINT MESSAGE TELECOMMUNICATIONS SERVICE
II!. RATES .AND CHARGES -

(Cont' d)

F. "10 for $1 after 10" Station Service Bates,
1.

\-'1

The following rates apply for station-customer dialed
calls which are dialed and completed by the customer
without assistance of a Company operator, from 10 P.M. to,
but not including, 8:00 A.M. daily, and between 8:00 A.M.
and 10:0'0 P.M. saturday and 8:00 'A.M. and 5:00 P.M. Sunday
between any two points wi thin the Local Access and
Transport Area (LATA), except where rates for stationcustomer dialed, evening, night and weekend calls result in
loWer charge. in which case the lower rate applies:
'
Initial period rate
each ten minutes or fraction of
effective through June 30, 1991
each additional period rate
each minute or fraction of
effective July 1, 1991 '
additional period rate
each 'one tenth minute or fraction of

J
2.

$1.00
.10

.01

In cases where a "10 for $1 after 10" call extends beyond
the "10 for $1 after 10" period, the normal long distance
charges will apply to each addi~ional minute beyond the "10
for $1 after 10" period. In cases where a normal long'
distance ca,ll extends into the "10 for $1
'
after 10" charges will appJ,.y to each additional minute
within the "10 for $.1, after 10" period.

Advice No. 2165T
Issued: November 26, 1990
Issued by U S WEST ConImmications, Inc.
By G. A. Walker. Vice Presid~nt

~ffective:

January 1, 1991

000742

RECEIVED

1fi 0-24

U S WEST tnlMDNICM'IOOS, INC.
EXCm\R;E AND N:E'l1QUI: SERVICES

DEC 1 3 1990
WASH. Ur. &TRANS. CtIMM.

Original Sheet 73-18

'ri«J-POINT MESSAGE TELECOMMUNICATICNS SERVICE
III. :RATES AND CHARGES

"10 for $1 after 10" Station Service Rates - (Cont'd)
3.

The services of a Company operator will not be used ip
connection with completing a call, or in furnishing any
information or assistance relating to billing or charges.
for 'the call. For exceptions see I. DESCRIPTION D.l..,
preceding.

Rates Applicable for Hearing or· Speech Impaired Persons
1.

Application
Persons who have been certified in writing by a licensed
physician, audiologist, speech pathologist, or appropriate
state or federal agency as having a hearing or speech
impaioment which precludes oral communications and who
have and use a telecommunications device· for visual
communications, will receive a day and evening adjustment
on station-customer dialed service calls which do not
require the intervention of an operator. The adjustment
is applied to station-customer dialed message toll
service. This adjustment is not applicable to Toll
Personalized Area Calling.
a •. Calls placed during the day rate period will be
charged for at the evening rate.
b.

Calls placed during the evening and weekend rate
period will be charged for at the night rate.

Advice No. 216ST

Issued:

November 26, 1990

Issued by U S WEST Ccmmmications, Inc.·
By G. A. Walker, Vice President

Effective:

January 1, 1991

000743

RECEIVED

WN U-24
U S WFSr CXJ4MUNICATICH3, INC.
~ AND NE'lValK SERVICES

DEC t 3 1990
WASH. Ur. & TRANS. COMM.

original Sheet 73-19

'Im-POINT MESSAGE TELECOMMUNICATIONS SERVICE

III. RATES AND CHARGES
G.

Rates Applicable for Hearing or Speech Impaired Persons
- (Cont'd)
2.

Certification
The written certification of the speech or'hearing
impairment must be pre~ented to 'the Company business
office which serves the residence of the certified person •
. The Company business office, upon request, will provide a
certification form for use by the applicant.

Lim tations

The adjustmerit is provided for use by the speech or
hearing impaired customer. It is only applicable to
station-customer dialed charges for calls originated from
and billed to the telephone exchange service of the"'
residence of the certified hearing or speech impaired
person. The adjustment is applicable to only one
residence telephone exchange service.
H.

Directory Assistance Service Rate
Thos~ listings requested outside a customer's local calling
area are charged for in concurrence with the rates and
conditions in Schedule 61, Directory Assistance Service.

These 'rates and, conditions are applicable to requests by
customers to the service of the Company and by customers to
the service of those telephone companies concurring in this
Schedule, only if the effective tariff 'of a concurring
telephone company contains identical rates and conditions.

Advice No. ,2165T .
ISsued: November 26, 1990

Issued by U S WEST C"cmmmications, Inc.
By G. A. walker, Vice President

Effective:

January 1, 1991

000744

Technical

#26

U S WEST will comply with the requirement to blo'ck telephone
numbers that inmates are not allowed to call by providing a
computer assisted inmate telephone system jointly decided upon by

boc and U S WEST.
When a number is blocked at the facility a message is given that
the number is not allowed

be called. Under most circumstances

DOC personnel have made the inmate aware of this situation..
U S WEST is willing to work with the inmate service provider and
. DOC to provide an alternative blocked call message if necessary
to resolve any possible misunderstanding as to its meaning on the
part of the inmates.

Technical. #27
Call blocking is a feature of the inmate service software. A number
.can be blocked, changed or cancelled from blocking immediately upon
entering it into the software program.
It is U S WEST's recommendation that designated DOC personnel be
I

trained by the inmate service provider

to the call blocking.

procedures. This training will make the process immediate.
U S WEST technicians are also trained on this procedure and can
always be

u~i1ized

as backup to DOC personnel. If it is determined by

DOC that they would prefer US WEST to block, change and cancel
numbers

S WEST technician can normally be on site within 3

hours..

non74°
v
0
\J

Technical

#29

U S WEST Communications has proprietary disastl;lr recovery plans
for virtually every aspect of our business. The facilities that serve
the State of Washington DOC, are given top priority in these
recovery plans. U S WEST has identified the State of Washington DOC
as a priority customer

an~

will respond immediately to major

facility' outages. These failures would be resolved in well under 24
hours.
U S WEST Communications services are designed to. have a high
degree of reliability. Although catastrophic failures can occur,
the likelihood of any such failure is minimal.

. ., (" 7 C:~oi 7
uuu
,.~

li----·----·------------

---- -------------.

Technical

#30 .

COMMISSIONS

USWC proposes to pay 35% commission to the State of Washington
DOC. Based on 1991 revenue averages, DOC should expect levels of

commission as outlined below:

$2,151,000

Total Gross 'USWC
Annual Revenue

$752,850.00

New USWC Annual
Commission to DOC

At the end of each contract calendar year DOC revenue will be

evaluated for an adjustment and increase in compensation to the
appropriate level as follows (revenue increases are expected
with new facilities and expansions at existing facilities). The USWC
commission rate will not fall below 35%. Once a level of commission
has been achieved, it will rem~in "in place throughout the duration of
the contract unless the next appropriate level is attained:

Annual Revenue

$2.0 Million
$3.0 Million
$4.0 Million

Adjustment· Level &
New Commission Rate
35%
36%
37%

000748

U S WEST will pay commission on gross (no exclusions or monthly

service charges or fees are deducted before commissions· are
calculated) USWC revenues generated by the inmate and coin ..
telephone service. These commission payments will be made monthly
to the DOC and will be paid on all local and intraLATA calls.

Because our commission plan pays on gross USWC revenues, we
believe that it represents a very competitiv~ commission.· USWC ·has
provided a competitive commission to the State for many years, and
. has a current contract with DOC for inmate services.

Commissions are paid on the following USWC GROSS revenues:
'" Sent paid local calls (cash
from coin telephones)
* Per$on to person local collect
* Long distance collect calls

'" Local collect calls
* Person to person long distance

Although many vendors choose to pay co.mmissions on· originated
gross revenues, adjusted gross revenues, gross billed
revenues, or gross net revenues, USWC chooses to pay
commissions on the higher GROSS .revenues generated by the
inmate phone service.

000749

Technical ·#31

At rates currently in effect, a local collect call placed on an inmate
telephone in Washington is a flat fee billed as follows:.

$
$

.25
.65
:90

Local Call Cost
Operator Assistance Charge
Total Cost

Technical

#33

.lntraLATA rates are both' usage, distance, and time of day sensitive.
Our rates are .regulated by ,the Washington Public Utilities
Commission. A copy of the tariff for intraLATA toll rates follows.

The time increment charges for for interLA TA calls appears in the
proposal submitted by our co-bidder A T& T.
. As a regulated telephone 'utilitYl USWC must abide by. the tariffs
.

established by the PUC, and the FCC for setting local and toll rates.
The rates of the applicable tariff shall prevail.

000751

Repairs
36. Provide location, telephone numbers
and number of installers, and repair
persons that would be serving the
Department of Correctio'ns State of
Washington facilities at each institution
Iwork release facility of the Department.
Attach a list and mark Technical,
Repairs #36.
37. Can provide information on how repair
problems are detected and reported.
Attach information and label Technical,
Repairs #37.
38. State the response time for repairs from
time reported to technician to technicians
arriving on site. Attach information and
label Technical, Repairs #38.

39. Can, service and repair all inmate, public
telephones, and associated equipment
monitoring/recording, hardware/software
and associated equipment at contractor's
expense.

000752

Technical,

Repairs #36
U S WEST Maintenance Personnel
Turfed To DOC Centers
Cedar Creek Corrections Center

Technicians'
Name

Telephone
Number

Rick Roper

(206) 754-3330
(206) 456-9722

Lloyd Sholblom

(206) 754-3330 .
(206) 456-9720

Number
of Techs
2

Address
2817 Martin
Olympia, Wa. 98506

see above

larch Corrections Center
Technicians f
Name

Telephone
Number

Bob Dykstra

(206) 578-6769
(206) 577-5033

Number
of Techs
1

Address
. 865 Douglas
Longview, Wa. 98632

McNeil Island
Technicians'
Name

Telephone
Number

Bruce Goff

(206) 597-6196
(206) 597-0540

Gary Hunt

(206) 597-6196
(206) 597-0536

Number
of Techs
2

Address
2027 S. 17th
Tacoma, Wa. 98402

see above

000753

Washington Correction Center
Technicians'
Name

Telephone.
Number

Rick Roper

(206) 754·3330
(206) 456-9722

Lloyd Sholblom

(206) 754-3330
(206) 456-9720

Washington

Number
of Techs

Telep~one

Toby Armijo.

(509) 547-3330
(509) 546-3556

Number·

2817 Martin
Olympia t Wa. 98506

see above

State

Technicians'
Name

Address

Penitentiary

Number .
of Techs

Address
.723 N. 3D
Pasco, Wa. 99301

000754

U S WEST Maintenance Personnel
Turfed To DOC Work Release Centers
Bishop Lewis House
Technicians'
. Name
Mike Hallum

Telephone
Number
(206) 345-40·22
(206) 955-6980

Number
of Techs
1

Address
1709 Airport Way S.
Seattle, Wa. 98134 .

Cornelius House
Technicians'
Name

Telephone
Number

Dick Day

(509) 455-2512

Number
of Techs
1

Address

S. 102 Spokane Street
Spokane,

VVa.

99202

Longview Work Training Release
Technicians'
Name

Telephone
Number

Bob· Dykstra

(206) 578-6769
(206) 577-5033

Number
of Techs
1

Address
865 Douglas
Longview, Wa. 98632

Madison Inn Work Training Release
Technicians'
Name

Telephone
Number

Marshall Dixson (206)345-40'22
(206) 955-8262

Number
of Techs
1

Address
1709 Airport Way S.
Seattle, Wa. 98134

000705
\'

Pioneer Work Training Release
Technicians'
Name

Telephone
Number

Mike Hallum

(206) 345-4022
(206) 955-6980

Number
of Techs
1

Address

1709 Airport Way S.
Seattle, Wa. 98134

Helen B. Ratclif House Work Training Release'
Technicians'
Name

Telephone
Number

Marshall Dixson*(206) 345-4022.
(206) 955-8262

Number
of Tachs
1

Address
1709 Airport Way S.
Seattle, Wa. 98134

Tacoma Work Training Release
"Technicians'
Name

Telephone
Number

Jack Douglas

(206) 597-6196
(206) 597-0542

Number
of Techs
2

Address

2027 S. 17th
Tacoma, Wa. 98402

Tri-Cities Work Tra·ining Release
Tech nicians'
Name

Telephone
Number.

Toby Armijo

(509) 547-3330
(509) 546-3556

Number . Address
of Techs
1

723 N. 3D
Pasco, Wa. 99301

000756

Technical,

Repairs #37

U S WEST inmate telephone systems are monitored by central office
implemented programs (Predict and CN02) that continuously scan
,

telephone lines. If anything out of the ordinary is discovered t a
report is

generat~dJ

the line is checked for clearance in the central

office, and if necessary a technician is immediately dispatched.
A power failure will not affect U S WEST inmate telephone lines as
power from our central office is backed up by an extensive
uniterrupted power supply.

Equipment
40. Can 'comply with requirement for
equipment for the hearing impaired
meeting Federal and State Law standards.
41. Can comply with the requirement
of equipm~nt registration with the
FCC. Attach a copy of proposed equipment
FCC numbers and label Technical,
Equipment #41.

42. Can provide brochures, warranties,
information pertaining to equipment
to be provided for inmate/payphone services.'
rlP"/
Organizeand label Technical, Equipment #42
for evaluation identification.
.
Q1KYL
43. Can provide cut off keys for each inmate
telephone set, to be located at each
institution as direct by DOC.

44. Can remove phones on a temporary basis
for building expansion or renovation and
reinstall at no cost to the agency.

45. Provide copy of written operational
procedures to be posted at or near inmate
phones. on date of cut over and label
technical Equipment #45.

000758

· 46. Can provide emergency maintenance,
on site respons~ time within three (3)
hours for 95% of all emergency maintenance
calls 24 hours a day, seven (7) days a week.
47. Can provide routine maintenance on·site
response time within twenty-foul'
(24) hours after receipt of a routine
maintenance call and perform during
normal business hours 8:00 am4:30 pm Monday through Friday.

48. Can provide an on-site status report
to the designated coordinator and
maintain daily detailed trouble log for
Dept. perusal.
49. Provide a description of maintenance
organization capable of maintaining the
installed equipment and software· on
separate sheet and label technical
equipment #49.

;:;IJfI .

50. Can provide telephone sets of high
quality, with amplifiers when required
and noise cancellation devices.

000759

Technical, Equipment #42
Attached are brochures and warranty information for the inmate
and coin telephone equipment which is presently in place at all DOC
facilities. U S WEST will continue to provide Western Electric 10A
'charge-a-eall and coin public tefephones for DOC. These sets have
proven to be effectively resistant to inmate abuse. They are
equipped with gorilla-type handsets, reinforced handset cords,
armored housings; and vandal resistant dials. These phones are
mechanical sets that do not require electricity. The inmate phones
allow collect calls only. The smarts of the phone are remotely
located in USWC switching office, so that the inmates cannot
manipulate the telephones within the facility. The Western Electric
phones have proven to be tamper free. From a technical standpoint,
these sets have met the needs of DOC, and other correctional
faoilities, for well over two decades.

Whenever possible U S WEST refurbishes its coin and charge-.a-call
sets through a separate subsidiary.' Business Resources Incorporated
(BRI).

OIU'
0 "-76' 10 .

U S WEST BUSINESS RESOURCES

"COIN REPAIR
uQ.uality Control Pro,gram"
"The BRI Coin and Set Repair Shop" offers a 6 MONTH Warranty on repaired/
refurbished coin components and sets. The following conditions must be met in
order for the warranty to apply:
. Repaired By

us WeST

Business Resources

1. The unit must have been repaired by BRI within the last
6 months.

.1989

(Note repair sticker on unit to determine.)
2. The unit has not been obviously vandalized.
3. The unit is returned directly to our repair shop using
the "Quality Control.Form" and, if possible, the original
box. An initial supply of "QC" forms and pre-addressed
labels are attached for your convenience. If you n~ed
more labels, please call (402) 593-1012 and request
them. The "QC" form should be re~roduced locally.

You will receive a personal telephone reply or a note explaining what was
found wrong with the unit. You will not be charged any Regis/AMMS loadings
for the return. Also, a replacement/repaired unit will be sent to you Within 2
weeks of o~r receipt of the defective Urtit
We can't improve our service and quality unless you help us. Please take time
to properly fill out the "Quality Control Form" and provide as much detail as
you can.· Feel free to use the form to offer suggestions and comments that you
may have.

Larry Kindig

.Mgr. Product Services

(402) 593-1021

Jerry Kora1e~ld

l;eadTechnician

(402) 593-1010

000761'

Standard CoinlessTelephone Set

000762
1070B-I'·[~n~

lit;

.@ Western Electric

·,r·,

The Coin Telephone
To serve your public's telephone calling needs.

000763

@ Bell System

Technical, Equipment #45.
Attached are the written operational procedures which are presently
posted on all inmate and coin phones at DOC facilities. Selection of a
interLATA carrier other than AT&T would alter these instruction
cards' accordingly..

000764

.' . . .
..

Technical, Equipment #49
U S WEST Communications has a team of experts dedicated to
meeting the needs of the inmate industry. The technicians that
currently provide service to DOC correctional facilities in the State
average. 25 years of experience.
USWC has the resources and personnel available in Washington state
to provide quality service da.ily and deliver superior· response under
extraordinary circumstances. In Washington alone we have 47
technicians dedicated to pUblic and inmate communications.

U S WEST technicians are trained in classroom and on job. This
training is updated on a regular basis.

U S WEST also assigns technicians to geographic territories and to
specific customers. This arrangement allows our technicians to
become familiar with the concerns of each of their customers. The
list of technicians prOVided on the Technical, Repairs Requirement
#36 does not limit USWC from borrowing technicians from other

Installation/Implementing .Schedule
51. Provide an implementation plan and·
installation schedule for all services,
equipment being. proposed. Separate
sheet arid label technical #51.

000766

Technical

#51

U S WEST Communications submits this implementation plan and
installation schedule for all services and equipment being proposed
for installation at DOC facilities. A Gantt Chart also depicts a
timeline of these events.

I.t should be noted that the material

contained in this schedule of events is for DOC facilities within
U S WEST territory. Should the DOC determine that it wouid
prefer to have one point of contact for its inmate service,
U S WEST will make the necessary subcontracting
arrangements to provide service to facilities outside our
territory.

The following schedule of events is based upon a contract award
date of

1~16-92,

and an authorization from the State of Washington

DOC to begin ordering equipment. Installation of inmate· telephones
is not included as U S WEST equipment is already in place.

000767

1-16-92:
Upon notification from DOC that the award is approved, U S WEST '
. will order all necessary equipment. A sixty day project completion
date will begin.

01·10-92:
,
U S WEST will. begin work to run existing telephone lines through the
control center which will house the Call Monitoring/Recording/Call
Detail equipment at McNeil Island, Washington State Penitentiary,
and Washington Correction Center. This work will be finished by
approximately 1-24-92.

01-27-92:
Installation of all Call Monitoring/Recording/Call Detail equipment
begins at the above listed Correction Centers. Work' to complete by
02-1 O~92.
0'2-11-92: .
Installation. of the Dictaphone "Call Watch " software, and the
determined timing and call blocking software begins at the above
referenoed Correction Centers. Work to complete by 02-25-92.

02-26-92:
Training of State of Washington DOC employees on the use the
Dictaphone and inmate services hardware and software begins at the
, above referenced Correction Centers. Training to complete by

03-·11-92.
Project to

complete by 03·16·92.

000768

llJ.-wEST®
COMMUNICATIONS

INMATE COMMUNICATIONS
MANAGEMENT PROPOSAL
NO. CRFP2562 .

FOR THE
STATE OF WASHINGTON
DEPARTMENT OF CORRECTIONS

Appendix 8
Management Proposal Requirements

Identifying
1.

- 2.

Information

What is the name of your company?

What is the address of your company?
14808 S.E.16th, Bellevue, Washington, 98007

What is the telephone number for your company?
(206) 451-5328

What is the name of your company's principal
officer?
Gary Ames

What is the name of your company's project
leader for inmate telecommunication service?
Susan Haynes

What is your company's Washington business
license number. and employer identification
number?
U S WEST utilizes a Unified Business

Identification Number 601295793.
U S WEST's Federal Tax Identification
Number is 84-0273800.

How many telecommunications staff does your
co.mpany employ?
·8,800 in Washington State

57,510 regionally

. Where is your company headquarters located?
1801 California Street Denver, Colorado 80202

000771

Experience of Proposer
1•

What is the length of time that your company has
been in business in telecommunications?
106 years

What is your company's previous experience·
supplying telecommunications service within
the State of Washington?
.

U S West is a resident proposer in Washington with 106
years of experience. Initially as Pacific Northwest Bell
Telephone Company and now as U S WEST
Communications, we have been on the cutting
edge of inmate and public telephone technology. Our
knowledge of telephone rules, regulations, and .
legislation is extensive, and has been proven to be
beneficial on numerous occasions.

000772

U S WEST

pres~ntly

provides inmate and pUblic

communication service to 28,286 customers; business
service to 120,387 customers and residence service to
1,475,330 customers in Washington state. We also have
contracts with the following state agencies:
Washington State Department of
Transportation
Washington State Department of
Information Services
Washington .State .Employment Security
Western State Hospital
The Evergreen State College

If your company or any connecting entity has
previously contracted with the DOC, please
indicate the contract number and the period of
performance?

\U S WEST has contract number DOC CDOP1940
in affect with the State of .Washington Department of
Corrections. The period of performance is 4-7-89
through 4-7-91, and is still in effect on a 30 day
renewal.

OOO?73

Management B. #4

U S WEST Inmate Services Customer References
Iowa Department of Adult Corrections
Iowa State Penitentiary
Fort Madsion, Iowa 52627
Mr. David Nickell
(319) 372-5~32
Oregon Department of Corrections
2575 Center NE
Room 207 A
Salem, Oregon. 97310
Mr. Greg Kanne
(503) ·378-2064
. Maricopa County Jail
102 W. Madison Street
Phoenix, Arizona 85003 .
Ms. Debbie Overton
(602) 256-1026
King County Jail
500 5th Avenue
Seattle, Washington
Mr. Ray Coleman
(206) 296-1269
State of Utah Department of Corrections
Dept. of Administrative Services
Divislon of Information Technology
5000 State Office Building
Salt Lake City, Utah 84114
Bill Theel"
(801) 538-3333

000774·

. Management B. #5

U S WEST Organizational Chart
. Depicting Principal Officers

000775

U S .WEST Communications, Inc.

A. Gary Ames
President &
Chief Executive Officer

Donna Browne
Executive Secretary

Thomas A. Beierle
Vice Pres. & Gen. Counsel
Legal
Thomas F. Madison
President
Markets

VACANT
Director & Asst. .
to the President

Thomas A. Bystrzycki
Vice President
Netwk. & Techn. Svcs.

James T. Helwig
Vice Pres. & Chief Fin. Officer
Finance

f- ...

Charles M. Lamar
Vice President
Strategy Development

James H. Stever
President
Public Policy

Janice D. Stoney
Executive Vice President
Total Quality Management

1--

Barbara L. Wilson
Vice President
Human Resources

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......:l
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1/16/91

U S WEST Communications, Inc.

A. Gary Ames
Presldenl &
Ohlef ExecuUve Offlcer

Tom ByslrZycld
Vice President
NelW & Tech. Sves.

H
~.

H
H
H

Dennis Bock
Vies President
Eastern RegIon
Reed Turnquist
Vice President
Central RegIon
Jerry Johnson
Vice Presldonl
Western RegIon
Win Wade
Vice President
TechnIcal Bves
Eric Selberg
Vice President
Asset Mgmt
Peggy Millard
Vice Prosldent
BR~ Inc.
David Millar
Gen. Mgr,
Opr SVcs Delivery

-..l
-.J

. "".1

Tom BeIerle
Vies Prooldont
logal

Tom Madison
PresIdent
Markets Group

Jim Stever
Vice President
Public POlicy

Jan SIDney
Executive Vice Presldenl
Total Clualily Management

Chuck lamar
Vice Prosldent
Strategy Development

I
I

Bob Warstler
Vies President
Marketing Support

Russ Hauenslllin ~
Director
Cross MIlL AnalYSis

Exec. SobRopp
DIrector (MSG)
Market Supp. Group
VACANT
Dlreclor
Portfolltl

II
1/

Kathy Stephenl>
Director
Straleglc Pricing

Judeuo H9IIlachandra
Director
Prod. MkI. Sltateglsl

o
('.:.)
o

James HelWig
USWVP&CEO
Finance

Barbara Wilson
Vice President
Human Resources

Bob Holdman
DIrector
TechnIcal Stratllgles

Janot Welch
Director
Public Rei. Servo

~H
H

VACANT
;/
Director
Mklg. Communications

~
~H
tH

VACANT
/
Director
Prod. Mktg. Slrateglst

Don Mason
Director
Pricing Integrallon

Todd Bell
Director
Prod. Mkt. Strateglsl

iH"uMAN'RESOORCiisl

~ '1• J.K.Sorensan·Flnance
Baldwln'Support I
I .........- ... ~ ... _ .................._

Bob
Hawk
President
Camer & Info Provider Dlv.

.....

lynn Rexroth
Vice Pres. S. Gan. Mgr
Exch. CarrIer Bves.

Bob Hawk

. Bob HaWk
Exch. Carrlor SVcs.

Bill Cobb
Vice President
Federal Servlcos

l
l

Sol Trujillo
}
Vice President
Small Business ServIces

II
I.f

linda Laskowski
/
Vice Pres. 8< Director
Information Provider

Service Unk, Inc.

Bob Maese
Vlco president
Govt. & Ed. Sves.

Jana Evens-Sh eer
Vice Pres. & Gen. Mgr,
Homo 8< POlS. SVcs. MU

Bob Fllzpatrlck
}
Pros)danl
Northwestern Bell Phonal>

Bill GIllis
•~
President
USW Enhanced SVC8. Inc.

Tom Pardun
VIce Presldant
Large Business services .
Bob Grant
Executive Qlrector
Mkls, bnpl. Group (MIG)

Calh~r1ne Hapka
Vlea President
Adv. Camm. SVC8•

t
9126191

U S WEST. Communications Group

Market Units
Tom Madison
President
Markets Group

I
Bob Warstler
Vlte President
Marketing Support

Bob Rapp
Exec. Director (MSG)
Markel Support Group

~===========:
Don Mason

Director
Pricing Integration

Barbara Hana
Manager
Program Support

:=::==========~ :===========~

Ronald Buckman
Program DIrector
Svc. Del. Process/Complex
Sean Gallln
Program Director
Mkt. Info. eSDB

Tedd Bell
Director
Produci Market Strategist

VACANT
Director
Product Market strategIst

Sandra Sanchez
Director
Rog. Issues Impl.

Ray Seay
Director
Mkt. & Tech. Info.

Judelle Hemachandra
Director
Product Markel Strategist

VACANT
Director
PorUoJlo Inv. Analyst

Norm Lorentz
Program Dltector
Svc. Del. Process/Standard

Mary Stout
Director
ProJ. Mgmt. Ord; Proc.

Russ Hauenstein
Director
Cross Market Analysis

Bob Heldman
Director
Technical Strategies

Rose Theisen
Program Director
Integrated Bus. Plan

VACANT
Director
Nail. SVes. Tech. Issues

Nicole Cross
Manager
Support Services

Frank Bowman
Program Director
~LASS/SS7 .

r·····iiuw.NAESOURcES·······l
I
!I

Kathy Stephens
Director
Strategic PrIcIng

Bob Grant
Exec. Director
Mkts. Impl. Group (MIG)

..-

K. Baldwin-Support
J. Sorensen-Finance

-I

Tom Pardun
Vice President
Large Business Services

Bob Meese
Vice PresIdent
GoV!. & Ed. Sves.
BlII Cobb
Vice PresIdent
Federal Services
Sol Trujillo
Vice President
Small Business ServIces

Joanne Crosson
Actg. VIce Pres. & Gen. Mgr.
Consumer Public Svos.
Bob Hawk
Vice President
Carrlerllnfo.Prov./Svc.Llnk
Jane Evans-Sheer
Vice President
Horne & Personal Sves.

Bob Fflzpatrlck
President
NWBPhones

(,:)

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00

Bill Gillis
President
USW Enhanced Services, Inc.
Catherfne Hapka
Vice President
Advanced CommunlcaUons Sves.

tIU/U

Management B. #5
Key U 5 WEST Staff For Inmate and
Pay Telecommunications Services
Although U S WEST maintains a significant number of employees
solely dedicated to the provision of inmate and public telephone
service in the State of Washington, the following U S WEST team
members will be the key personnel involved with the State 'of
Washington Department of Corrections Inmates Services Project:
Susan Haynes
Account Executive
14808 SE 16th
Bellevue, Wa. 98007
Business: (206) 451-5328
Pager:
(206)996-9222
Butch Monaghan
Network and Technologies Operations Manager
2817 Martin Way
Olympia, Wa. 98506
Business: (206) 754-3330
Pager: . (206) 866-3028
Jim McMillan
Network and Technologies Operations Manager
S. .1 02 Spokane Street
Spokane, Wa. 99202
Business: (509) 455-2512
Pager:
(509) 455-1161

*An organizational chart of all U S WEST operations managers and
technicians in Washington' state is also inlcuded.

Qualifications of Key Operations Personnel
USWC personnel will be the one-point-of-contact between
the equipment vendor and DOC. USWC has' a team of experts
dedicated to addressing the concerns of the inmate
industry. U S WEST's goal is to anticipate the additional
services necessary to assist in the management of correctional
faci lities.

USWC believes in one point of contact for our larger customers.
Our U S WEST Account Executive, Sue Haynes, will serve as the
1

one-point-of-contact between DOC, "the equipment vendor, and USWC
services. Sue has 14 years experience in- the telecommunications
industry and· with U S WEST. She presently manages the marketing of
all public and inmate communication services in the geographic
territory described below:
U S WEST territory in Southern
Washington from "Tacoma south to
Winlock and territory in Eastern Wa.
communities from Ritzville east to Liberty
Lake, and Spokane north to Northport.

. 000780

Sue also leads the inmate sales team for U S WEST Communications.
This team. attends seminars, and trade shows that are specific to
inmate industry, thus positioning USWC as the expert in this unique
telecommunications field.

Sue also has'the authority to represent and negotiate for USWC
the State
of Washington Department of
for this RFP with
.
.
Correctiions.

000781

Our U S WEST Operations Managers, Butch Monaghan and

Jim McMillan have the authority to remove any roadblock
in the way of completely satisfying U S WEST customers. Both
Butch and Jim have over 20 years experience in managing the
provisioning 'of telecommunication services.
Our key Operations Managers are responsible for the overall
management of coin and. inmate services in the .geographic territory
described below:
Butch Monaghan -

Jim McMillan -

U S WEST. territory from Federal
.Way, Wa. south to Winlock, Wa.,
Ocean Shores, Wa. East to Mt.
Raineer and the Olympic' Peninsula
with 11 technicians all dedicated
to' the provisioning of public and
inmate comunications.
U S WEST territory in all Eastern
Washington communities from
Yakima, Wa,- east to Liberty Lake,
Wa. and north from Spokane, Wa.
to Northport, Wa., with 11
technicians all dedicated to the
provisioning of public and inmate
communications.

000782

The technicians dedicated to DOC inmate services (See
Technical, Repair #36) have an average of 25 years service with
U S WEST. They provide all aspects of provisioning including
installation, maintenance, and repair. Our technicians have worked
w.ith inmate telephone services since its evolution and
.implementation by the Bell System in the early 1970's. and have the
authority to completely satisfy U S WEST's customers!
Many vendors subcontract .repair and maintenance work because their
companies are operated outside of Washington. U S WEST is a local
company_ Our employees live and work in your community! They take
pride in the work they perform at all DOC facilities.

000783

U S WEST Operations Personnel
Inmate and Public Communications Washington State
Thomas Faulkner Manager
Manager Pubiic Services
(503) 293-4550
8021 SW Capital Hill Road
Portland, Oregon 97219
Jim. Copley
Operations Manager
(206) 345-4022
1709 Airport Way South
Seattle, Wa. 98134
Service Technicians
Nancy Bergman
Rick Gontois
Rob Croston
Marshall Dixson
Bill Dwyer

Michael Hallum
Walter Harding.
Fred Heffley
Dave Kline
Kim Stricker

Tom' Deja
Operations Manager
(503) 293-4560
8021 SW Capital Hill Road
Portland, Oregon 97219
Longview, Washington Area Technician
Robert Dykstra

000784

Jesse Guitierrez
Operations Manager
(206) 345-1919
1709 Airport Way South
Seattle, Wa. 98134
Service Techn icians
Sam Adamski
Ronald Ankarberg
Ed Clark
Garry Curtiss
Joe Griffen

Mike Kimura
Ted Kozely
Gary Lewis
Pete Thatcher·

Jim McMillen
Operations Manager
(509) 455-2512
S. 102 Spokane Street
. Spokane, Wa. 99202

Service Technicians
Toby Armijo
Dick Day
Wayne Demaray
Chris Johnson
Gary Knapp
Leland Knapp

Rick Reyes
Joe Seefried
Steve Smith
Laszlo Suto·
EdWoodo

·nnr;7Q~
U uti
(,.)-.)

Butch Monaghan
Operations Manager
. (206) 754-3330
2817 .Martin Way
Olympia, Wa. 98506
Service Techn icians
Jack Douglas
Pete Fischer
Bruce Goff
Gary Hunt
Don Johnson
Don McArthur

John Mergen
Dale Neubauer
Rick Roper
Lloyd Schoblom
AI Williams

000786

PUBLIC SERVICES
Segment, of Small Business Services
Sol TruJillo
(602)351-6100
Vice President & General Manager
Small Business Services
5090 N 40th Sireet - Suite 450
Phoenix, Arizona 85018
TGGOOOOOO
Joanne B. Crosson (206) 345·4220
Vice President/Market Ma(lager
Public Services
Room 3114, Bell Plaza
Seattle, Washington 9S191
UECITEC/REQ100000
'LouAnn M Kramer (206l 345-7345
Manager-Office Administration
UEC100000
Warren Halverson
(206) 345·6353
Director-COPT
1600 7th Ave.
Seanle, WA 98191
UECITECJREC1 01 000

Nicholas S, Zefferys (206) 346-9486
Director-Market Development
Room 2608, Bell Plaza
Seattle, Washington 98191
UEC/RECITEC105000

Tom E. peterson
(206) 345-8513
Manager-Finance
Room 2610, Bell Plaza
Seattle, Washington 98191
UEC/TECJREC100600

Barbara J. Thompson (303) 896-2604
Director-Sal es
1999 Broadway, Room 920
Denver, Colorado 80202
TEC/UEC/REC102000

Laura P,MiIls
(206)346·5905
Manager-Product & Market Support
Rm. 2610, 1600 7th Ave
Seattle, WA 98191
UEC/fECJREC1 001 00

L. pan Lanksbury (206) 346-5461
Manager.State' Leg/Reg Affairs
Room 2614, 8ell Plaza
Seattle, Washington 98191
UECITEC/REC100800

J. Thomas Alfrey (303) 896-7667

Jerry l. Rose (1;112) 853-0415
Manager-Coin Counting
2701 E. 80th Street
Bloomington, Minnesota 55425
RECITEC/UEC100300

Director-Market Intregratlon
1999 Broadway, Room 920
Denver, Colorado 80202
TEC/REC/UEC103000

Gary B, Setcher (612) 853-0429
Manager-LegJReg.
2701 E. 80th Street
Bloomington. Minnesota 55425
REC100DOO

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......1
00

'-...l

(msw/ccpsorg/doQument)

9/26/91
page 1

Market Development
Joanne Crosson
(Cont,)
Vice President/Market Manager
Public Services
UECITEC/REC1 00000
Nicholas S Zefferys (206) 346-9486
DIrector-Market Development
Room 2608, Bell Plaza
Seattle, Washington 98191
UEC/RECrrEC105000
Staff Clerk
linda Stevens (206)' 345-1391
John e, Heiderich
(206)345-2708
Manager-Markets
Room 2608, Bell Plaza
Seattle, Washington 98191
UECITEC/REC1 051 00

James S. Brandt (206) 345-8066
Manager-Product Management
Room 2608, Bell Plaza
Seattle, Washington 98191
UECITEC/REC105050

SteVE! G Dennjs
(206) 345·1690
Manager-Product Group Manager
Room 2608, Bell Plaza
Seattle, Washington 98191
UEC105400

(206) 345-8514
Donovan E. Cross
Manager-ProdUct Analyst
Room 2608, Bell Plaza
Seattle, Washin9ton 98191
UEC105600

Dave H Manvjl!e (206) 345-6723
Manager-Product Management
Room 2608, Bell Plaza
Seattls, Washington 98191
UECITEC/REC105060

Penelope B. Cutler (206)597-5860
Manager-Market Analyst
1313 Broadway, Rm 128
Tacoma, VVA 98402
TEC105020
Wanda C, Katber (2061 346-9485
Manager-Space Provider
Room 2608, Bell Plaza
Seattle, Washington 98191
UEC10500e

(msw/ccpsorg/document)

Jack Rae. Jr.
(503)293·45QO
Manager - Radio Services
, 8021 SW Capitol Hili Road
Portland, Oregon 97219
UECrreC/REC105040

Cynd; Wjkstrom
(206) 99Z-57S4
Manager-Market Analyst
1313 Broadway. Room 337
Tacoma, WA 98402
UEC105010

SBIMY

Support

Mike AI Breda (206) 345-6857,
Manager-Advertising
MedIa RelaUons
Room 3214. Bell Plaza
'Seattle, Washington 98191

9/26/91
page 4

Joanne Crossan
(Cont.>
Vice President/Market ManaSer
Public Services
UECrrEC/REC100000
Barbara J. Thompson (303) 896·2604
Director-Sales & MSC.
1999 Broadway, Room 920
Denver, Colorado ,60202
TEC/REC/U EC1 02000
Admin Reports Clerk
(303)896.8147
Cecelia J. Deal
Vivian McDonald
(303)896·7347
Robert N. Dubay (503)242.3931
Manager-Account Executive
421 SW Oak, Room 4803
Portland, OR 97204
UEC102010

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o

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---.1

E. A"L1z· Tracy
(206)345-5383
Manager·Premise Sales
Room 2608, Bell Plaza'
Seanle, Washington 98191
UECrreC102400

Meritt J. Finer
(303) 896·2027
Manager-Strategic Market Analysis
1999 BroadwaY,Aoom 920
Denver, Colorado 80202
TEC102020

James E. Crouch
Manager-Account
4300 Bogan N. E.
Albuquerque, NM
TEC102530

1503) 293-4621
ponna J. Olsen
Manager-Marketing Svc.Center Support
8021 SW Capitol Hill Road
Portland, Oregon 97219
UEC102030

Bobert J, DIxon (602) 249·5220
Manager-Account Executive .
2424 W. Camelback Rd.
Phoenix, Arizona 85015
TEC102540

pennls M, Klenlen (602) 842-7903
Manag'er-Premlse Sales
7029 N 58th Ave
Glendale, Arizona 85301
TEC/AEC102000

Ernest '1, Espana (505) 888·8602
Manager-Account Executive
4301 Bogan NE. Sta. 038
Albuque.rque. NM 871 09
TEC1025BO

, Records

AssIstant
Joy A. McBride (602)249"5139

00
c.CJ
(msw/ccpsorg/document)

(505) 888-8607
Executive
Sta. 038
87109

Bernice Morales
(602) 884-2433
Manager-Account Executive
104 East Prince Rd.
Tucson, Arizona' 85705
TEC1025BO
.

E A. ·Uz· Tracy
Manager-Premise Sales
UECITEC102400

(Cont.>

Donavan F. Lent (602) 249-5104
Manager-Account Executive
2424 W Camelback Rd.
Phoenix, Arizona 85015
TEC102590
Kalby B, Zales (602)249-5141
Manager-Account Executive
2424 W. Camelback Rd.
Phoenix, Arizona 85015
, TEC102550
(701) 241-3328
Bernie L. Zepper
Manager-Account Executive
P. O. Box 1900
Fargo, NO 56102
REC1025EO
Records Assistant
Judy Minleider
(701)241-3019
(Incidental)

9/26/91
pageS

E A, "Ljzn Tracy
Manager-Premise Sales
UEcrrEC102400

(Cont.)

Barbara Thompson
DIrector-Sales
TEC/UEC/REC102000

(Cont.)

E. A. "Uz" Tracy
Manager·Premlse Sales
UECrrEC102400

(Coot.)

E A. "Ljz" Tracy
Manager-PremIse Sales
UECrreC102400

ICoot.)

Nancy R. Rosenow
(612}B87-4735
'
Manager-Account Ex'eculive
400 W 98th, Floor 2
Bloomington, MN, 55420
REC1025FO

Pat A Fortin
(319)291-9426
Manager·Account Executive
403 Sycamore
Waterloo" IA 50703
RE01025AO

William B. Brady (60?) 24j-5155
Manager-Account Executive
2424 W. Camelback Rd.
Phoenix, AZ 85015
TEC10251 0

Mary E. Schneider
Manager-Account Executive'
400 W 98th. Floor 2
Bloomington. MN 55420
REC1025GO

(612)887-473:1-

Julie A. Jacobs-Dejterjng
Manager-Account Executive
400 W 98th, Floor 2
Bloomington, MN 55420
REC1025CO

Dale 5. Cherrington (801)974-8038
Manager-Account Executive
1485 W. 3100 S.
Salt Lake City, UT 84119
TEC102520

peraldjO'e' A Weaver
Manager-Account Executive
400 W 98th, Fir 2
81oomlngton, MN 55420
REC1025DO

(612)887=4741

(612}887-4618

SenIOr Clerk
Deborah A. Frost (612) 887-4716

Gary W. Jordan (602) 249-5165
Manager-Account Executive
2424 W. Camelback Rd.
Phoenix, Arizona 85015
TEC102570

Reid P Hodges (4021392-7066
Manager-Account Executive
9394 W Dodge. Suite 250
Omaha, NE 68114
REC1025HO

(:;:)
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(msw/ccpsorg/document)

9/26/91
page 6

Barbara Thompson
Director-Sales
UEC/RECffEC102000

E. A, "Uz' Tracy (206)345-5383
Manager-Premise Sales
Room 2608, Bell Plaza
Seattle, Washington 98191
UEC/TEC102400

E, A, "Liz" Tracy

(COnt.)

(Cont.)

Manager-Premise Sales
UECffEC102400

E. A, "Liz" Tracy
Manager-Premise Sales
UECITEC102400

(Cont.)

Joel A. Krueger (503) 242-8184
Manager-Account Executive
421 SW Oak, Room 4803 .
Portland, Oregon 97204
UEC1024BO

Mary M. Wall (206) 346·9394
Manager-Account Executive
Room 2609, Bell Plaza
Seattle, WashIngton 98191
UEC102490

(801 )626-5600
Jan K, Bios
Manager-Account Executive
154 21 st St.
Ogden, UT 84401
TEC1024HO

Valerie K. W!lson (303) 896·2849
Account Executive
Roo 920, 1999 Broadway
Denver, Colorado 80202
TEC1024CO

Njkj A Athls (206) 345-5444
Manager-Account Executive
Room 2609, Bell Plaza
Seattle, Washington 98191
UEC1024AO

Cora S. Brown (206) 451-5249
Manager-Account Executive
14808 SE 16th, Basement
Bellevue, WashIngton 98005
UEC102420

Chervl A. Walsh (503) 484-8458
Manager-Account Executive
272 Country Club Road, Box 20
Eugene, Oregon 97401
UEC102480

Jean V, Baldwin (303)896-4867
Manager-Account Executive
1999 Broadway, Room 920
Denver, CO 80202
TEC1024GO -

Staff

C1~rk

larrean Baltzell

(206)345·8916

Sue K, Haynes (206) 451-5328
Manager-Account .Executlve
14808 SE 16th, Basement
Bellevue, Washington 98005
UEC102450

Administrative Reports Clerk
Beth E. Cupler (303) 896-2294

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(msw/ccpsorg/document)

9/26/91
page 7

Barbara Thompson
(Coot.)
Director-Publlo CommunicatIons
UECffEC/REC102000

E. A. "Liz· Iracy
Manager-Premise Sales
UECffEC1 02400

(Coot.1

Inez E. HQrtQn
{3Q3)896-2698
Manager-Account Executive
1999 Broadway, Room 920
Denver. CO 80202
TEC1024DO

Tom A. Bushman (503\242-301 Q
Manager-Accounl Executive
F!oom 4S03, 421 SW Oak
Portland, OR 97204
UEC102470

Dave W. Dempewolf (Z06) 597-4062
Manager-Marketing Service Centers
Room 136. 1313 Broadway
Tacoma. Washington 98402
UECffEC/REC102600

paye W. Dempewolf
Manager-MSC
UECffEC/REC102600

Service Representative
Iina L. Krledaman (206)345-6308
(602)249-5221
Mary I. Greer
Marketing Syc. Center-Minneapolis
£612)924-2052
4701 Beard Ave. S.
Minneapolis, MN 55410
AEC102650

Service RepresentatIves
Sheila Gordon
Helen Nelson
Janet Allwlne
Charles Rania
Mary Guida
Bonita lane
Order Typists
Julie Bures
Michelle R. Baxter

Marketing Sve Center-Portland
(503)293-4622
8021 SW Capitol Hill Road
Portland. OR 97219
UEC102640

Service Beoresenatlyes
Shirley M. Hagan
Joyce A. Johnson
Mary Jo E. Litherland
Linda L. Wink/epleck
Janet L. Sheets
Judy R. Heinrich
Shirley I. Schnieder
ServIce Order Clerk
Kate Harris

to
N
(msw/ccpsorg/document)

(Cont,)

9/26/91
page 8

- - - . _ - _...~ - - -

(Cont.)
Joanne grosson
Vice President/Market Manager
Public Services
UEcrrECIREC100000

Product & Market Support

Laura D.MlIls
(206)346-5905
Manager-Technical Market Support
Rm. 2610, 1600 7th Ave
Seattle. WA 98191
UECrrEC/REC1 00100
Melanie A Brush
. (;303\896-285.1
Manager-Equal Access
1999 Broadway, Room 920
Denver. CO . 80202
TEC/UeC/REC100150

Ed J, McGuane (206) 345-7657
Manager·Product Management
Room 2613, Bell Plaza
Seattle, Washington 98191
UECrrEC/REC1 00110

Weve A. Schack (612) 924·2016
Manager-Technical Assistance
4701 Beard Avenue South
Minneapolis, Minnesota 55410
RECITEC/UEC100120

Marie Berg (303) 896-7938
Manager-Agent Compensation
1999 Broadway, Room 920
Denver, Colorado 80202
TEC/REC/UEC100140

Dennis' A. Heffron (206) 345-3371
Manager-Coin Monitoring Systems
1709 Airport Way South
Seattle, Washington 98134
UEC/RECITEC100130

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(msw/ccpsorg/document)

9/26/91
page 10

Leg/Beg
Joanne Crosson
(Cont.)
Vice President/Market Manager
Public Services
UECfTEC/REC100000

Gary 8. fletcher (612) 853-0429
Manager-LegJReg.
2701 E. 80th Street
Bloomington, Minnesota 55425

L Dan Lanksbury (206) 346-5461
Manager-State Leg/Reg Affairs
Room 2614, Bail Plaza
Seattle, Washington 98191

REC100DOO

UECfTEC/REC10oBOO

Roselee' Beck (303) 896·2854
Manager-Product Management
1999 Broadway, Room 920
Denver, Colorado 80202
TEC1 0361 0

Carol L McQuane (206) ;345-2301
Manager-Leg/Reg Support
Room 2608, Bell Plaza
, Seattle, Washington 98191
UEC100BOO

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~

(msw/ccpsorg/document)

9/26/91
page 11

Coin

Counting

Joanne Crosson
(Coot.)
Vice President/Market Manager
Public Services
U~CfTEC/RECl 00000
Jerry L. Rose . (612) 853-0415
Manager-Counting
2701 E. 80th Streel
Bloomington. Minnesota 55425
RECfTEC/UEC100300
Administrative Clerk
Audrey Glidden
Miiois B. Schmit

Jerry L. Rose
(Cant.)
Manager-Counting
RECfTEC/UEC100300

Chris M. Steyensoo (602) 249·5119
Manager·Coin/CTOCS/Counting
2424 W. Camelback Road
Phoenix, Arizona 85015
TEC100320

Senior Clerk
. LaVanne Olson

Jerr.y L. BQG9
{Coot,'
Manager-Counting
RECfTEC/UEql00300

F. Yvonne Wright (303) 896-3210
Manager-Coin/CTOCS/Counting
Collections, Key & Locks
700 W. 48th Avenue
Denver. Colorado 80216 .
TEC100330

2701 E 80th St
Bloomington, MN· 55425
REC100300

Records Assistants
Ruth Gregory
Brenda L. Johnson
Michelle L. Pase
Patricia A. Rentmeester
Henry Yee
Toni A. Beaumont
Diana K. White • temp
Denise A Lopez - Incidental

Records Assistants
Dorothy M. Buscarello
Claudia J. Doyle
Alberta A. Long
Marlene K. flohlenz
Janice E. Rogers
Nancy J. Travis

Jean A Brannigan (612) 853·0434
Manager-Security
2701 E. 80th Street
Bloominglon, Minnesota 55426
REC/UECrrEC1 00310

ColO Box Counters
Sharon G. Carpenter
Debrah S. Norush
Joyce M. Shepler
Roberta A. Stevens

Colo Box Collectors
Severa L. Romero
Roberl J. Trujillo
SIeve L Anderson
Alfredo J. Razal

Sam S. Sjyan(ch

(612)924-2606

Manager-Projecl~

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.:~! ·i

9/26{9,1:
page 12

Joanne Crosson
(Cont,)
Vice President/Market Manager
Public Services
Ut:CffEC/REC100000

United Way

Ernestine Rutledge-Hester
(206)345-6816
Manager.United Way Campaign
16.00 7th Ave, Rm 2612
Seattle, WA 98191 .
UEC100EOO

§lID! Clerk
Evle P. Vinluan (206) 345·1425 .

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(msW/ccpsorg/document)

9/26/91
page 14

-c.JL~·~

Financial Management
Joanne Crosson
{Cont.l
Vice President/Market Manager
PUblio Services
UECffEC/REC100000
Tom paterson
(2Q6) 345-8513
Manager-Finance
Room 2610, Bell Plaza
Seattle, Washington 98191
UECffEC/REC100600
Deborah Draper (SOS) 896-4730
Manager-Budget Results
1999 Broadway, Room 920
Denver, Colorado 80202
TEC10061 0
Technical Assistant
Penelope J. Rans (303) 896-7984

Rogar As Robles (303) 896-2949
Manager-Finance/Planning
1999 Broadway, Room 920
Denver, Colorado 80202
TEC100600

Markus G. VQ!ke

(206) 346"5385

Manager-Strategic Market Analysis
Room 2610, 8ell Plaza
Seattle, Washington 98191
Uf;C100600
Staff Clerk
Virgie J. Lyle

(msw/ccpsorg/document)

(206)345-5198

9/26/91
page 16

Personnel/Hiring
1•

Will your company assign live ·operators to the
institutions? (If exceptions, please explain on
a separate sheet of paper and label
Management C.' #1).

Yes

. 2.

Will' your company assign operators who .are
. specially' trained to handle inmate calls?

flAil

r··
.~

What types of calls .will your operators accept
from inmates? For example:
credit card calls
"3rd party billed calls
directory assistance calls
col/ect calls

How many operators will be assigned to handle
institution calls?
1 to 2
2 to 3
4 ·or mO're

000798

EXCEPTIONS TO RFP CRFP2562
SECTIONS I AND II

CLARIFICATION:
1-2. SCOPE AND OBJECTIVES: U S WEST CommunicatioDs, Inc.
(USWC) is restricted by law from providing interLATA long distance
service. At the .request of American Telephone .and Telegraph
Company (AT&T), USWC has entered into a Co-Prime Agreement with
AT&T to provide local, intraLATA and interLATA service. Due to
regulatory constraints, USWC and AT&T must submit separate
responses to this RFP. All portions of ·the RFP which require
. information on the provision of interLATA long distance service are
available in the proposal submitted by our co-bidder, AT&T.
However, should DOC prefer to accept the USWC proposal and choose
to negotiate a separate agreement with AT&T or any other
interExchange Carrier, our co-prime arrangement with AT&T will in
no way interfere.
CLARIFICATION:
1-3•. PROJECT REQUIREMENTS: See Clarification for 1-2.
CLARIFICATION:
1-4 TERM: The term is stated to be tentatively five (5) years butthe starting and ending dates equal 56 months. This response has
used the 56 months as the term for figuring the termination liability
specified in Schedule B.

000799

EXCEPTIONS TO RFP CRFP2562
ATTACHMENT 8
GENERAL TERMS AND CONDITIONS
A. Clause "INDEMNIFICATION," CHANGE the First Sentence to read:
The Contractor shall defend, protect and hold harmless the State of
Washington, the Department, or any employees hereof, from and
against all claims, suits, or actions arising from any negligent or
deliberate act or omission of the Contractor its employees, agents
. or subcontractors, while performing under the terms of this
Agreement, except to the extent that the claims result from the
negligence or willful acts of State's or Department's employees or
agents.
B. Clause "INDEMNIFICATION," ADD the following paragraphs:
The State of Washington and the Department shall defend, protect
and hold harmless' the Contractor, jts employees, agents or
subcontractors, from and against all claims, suits, or actions
arising from any negligent or deliberate act or omission of the State
of Washington, the Department, or any employees thereof, while
performing under the terms of this Agreement, except to the extent
that the claims result from the negligence or willful acts of
Contractor's employees, agents or subcontractors. Department
agrees to defend and indemnify Contractor from any loss, personal
injury or damage, and from all claims, demands or liability
. whatsoever arising out of or in any way connected with the
Department's requirement under this Agreement that Contractor
provide inmate telephones, call timing, call bldcking, call detail
recording and, monitoring and recording equipment for the
Department's facilities as set forth in Schedule C herein.
C. Clause
read:
Contractor
associated
Contractor

"TREATMENT OF ASSETS," Paragraph B, CHANGE to
is and shall remain the owner of the inmate telephones,
equipment,' wiring,' hardware, and enclosures provided by
whether or not physically attached to real estate.

000800

D. Clause "TREATMENT 'OF ASSETS," Paragraph C, DELETE in its
entirety.
.
E. Clause "TREAT~ENT OF. ASSETS," Paragraph E, CHANGE to read:
The Contractor shall be responsible for any loss or damage, normal
wear and tear excepted, to property of the Depa~ment which results
from the negligence of the Contractor, except when loss or damage
.results from the negligence of the State's or Departments
employees or agents.
F. Clause "TREATMENT OF ASSETS, Paragraph H, ADD the words
"or leases" after the word "purchases" in the First Sentence.
H

G. Clause "NONASSIGNABILlTY," ADD to end of First Sentence:
, which consent shall not unreasonably withheld, ~xcept, either party
may assign this Agreement to a parent, subsidiary or' affiliated
company by providing thirty (30) days written notice to the other
party.
H. Clause. "NONASSIGNABILlTY," DELETE La$t Sentence in its
entirety.
I. Clause INDUSTRIAL INSURANCE COVERA~E, ADD the.
following sentence: Contractor will be allowed to satisfy the
insurance obligations through a satisfactory program of
self-insurance.
.

'000801

J. Clause "CHANGES OR MODIFICATIONS," CHANGE to read:
Amendments, modifications, and supplements to this Agreement are
allowed and will be binding upon Department and Contractor after
the effective date, provided:
a. The amendments, modifications, and supplements
are in writing, signed by an authorized
representative of each party herein; and
b. The amendments, modifications, and supplements
by reference, ,incorporate this Agreement and
. identify the specific sections or provisions
contained herein, which are amended,
modified or suppl,emented.
/

The term "this Agreement" as used herein shall be deemed to include
any future amendments, modifications, and supplements made in
accordance herewith.
K~ Clause "TERMINATION FOR DEFAULT," CHANGE to read:
If either party fails to' perform its obligations under this
Agreement, failure shall constitute default and, in such event,
written notice shall be given to remedy such default. Should the
defaulting party fail to remedy such default within ten (10) days
from. date of such notice, ,the offended party shall have the right, in
addition to all other rights and remedies available at law or in
equity, to terminate this Agreement in whole or in part.

In addition, if this Agreement is terminated by' Department for any
reasons other than those excused reasons set forth herein, such
termination shall constitute a default and Department shall be liable
to Contractor for a termination charge as set forth in Schedule 8,
attached hereto a·nd incorporated herein by this reference.

000802

L. Clause "TERMI'NATION FOR CONVENIENCE," DELETE in its
enti rety:
.

'.'

M. Clause "TERMINATION PROCEDURE," CHANGE to read:
In the event of termination for default under Clause K herein,
termination shall be effected, by delivery of a "Notice of
Termination" by certified mail to the other party specifying the
extent to which the Agreement is terminated, the reasons for such
termination and the date upon which $uch termination becomes
effective. The termination of this Agreement shall not affect the
obligations of either party to the other under any then existing
vested rights or causes of action which have accrued prior to the
effective date of' termination.
N. ADD the following clauses:
1. Preamble, ADD the following paragraph under the heading of
PREAMBLE~

THIS AGREEMENT is made and entered into by and between
U S WEST COMMUNICATIONS, INC. (Contractor), a Colorado
corporation, successor to PACIFIC NORTHWEST BELL TELEPHONE
COMPANY, and STATE OF WASHINGTON DEPARTMENT OF
CORRECTIONS (Department).
2. ADD the following clauses under the heading of
RESPONSIBILITY OF DEPARTMENT:
Department agrees to~
Provide adequate space for inmate telephones and
enclosures which is easily accessible to the inmates
during the normal operating hours of Department. In' the
event Department is not the owner of the ,premises,
Department shall, where necessaryJ obtain permission
from the building owner or owner1s agent for the
placement of Contractor's inmate telephones, and' shall
be responsible for any fees for use of required riser
cable and electric power.

000803

Maintain the area around the inmate telephones and
enclosures and ensure safe and ready access by the
inmates and Contractor.
Allow Contractor access to perform maintenance during
the established hours of accessibility jointly agreed to
by Department and Contractor, except when. accessibility
must be denied to ensure the safety of Contractor's
service personnel and/or to maintain institutional
control.
Exercise reasonable care to prevent the loss through
theft and any damage to the inmate telephones from any
source.
Department may, at its option, purchase and provide
enclosures at their own expense for inmate telephones.
In the event Department elects to provide· enclosures,
Department shall be responsible for installation and.
maintenance of said enclosures.
Department warrants that it has the authority to enter
into this Agreement with Contractor. Department further
warrants that the inmate telephones as mentioned in
Schedule C are on property owned by the Department or if
Department is not the owner of the premises, Department
has obtained permission from the building owner or
owner's agent to enter into this Agreement.
Department shall be responsible for informing their
selected Interexchange Carrier in writing that InterLATA
calls may be subject to "call timing," "call blocking,"
"call detail recording" and, llmonitoring and recording" at
Department's sole request and direction, and for
providing a copy of said notice to Contractor.

000804

At the Department's request, Contractor .shall install
equipment ancillary to the inmate telephone system to
provide for the facility to monitor any telephone
conversation made from an inmate telephone
("Monitoring").
At the Department's request, Contractor shall install a
cut· off key to transfer calls from the coinless inmate
telephones to the· Department's business lines to allow
non-monitored calls to the inmates attorneys/public
defenders.
4. ADD the following paragraph under the heading of INMATE
TELEPHONE LOCATIONS:
All locations known at the time of execution of this
Agreement are specifically set forth in Schedule C,
attached hereto and incorporated herein by th is
reference. Upon mutual agreement of the parties,
locations may be added _at any time as need or desire may
dictate by amending this Agreement. Any additions,
regardless of date, during the term of this Agreement
shall automatically expire on the same date as the
expiration or termination date of this Agreement.
5. ADD the following paragraph under the heading of COMMiSsioN:·
Contractor agrees to pay Department a commission based
upon Contractor billed local and intraLATA revenue from
each inmate telephone in accordance with Schedule A,
attached hereto and incorporated herein by this
reference. Payment shall be in the form of commission
checks made payable to Department covering all states
within Contractor's serving area.

000805

6. ADD the following paragraphs under the heading of REMOVAL OF
INMATE TELEPHONES:
Upon mutual agreement of the parties, Contractor retains
the right to remove any or all inmate telephones in the
event that it is not financially feasible to continue
providing inmate telephones at Department's premises. If
Contractor removes inmate telephones under this
paragraph, Department shall not be liable for termination
charges for the inmate telephones removed. Department
shall be entitled to receive any commissions earned
be,fore the Contractor removal of such inmate telephones.
If inmate telephones are removed by Department,
Department shall be liable to Contractor for a
termination charge as set forth in Schedule B, attached
hereto and incorporated herein by this reference.
7. ADD the following paragraph under the heading of LIMITATION
OF LIABILITY:
The obligation of Contractor in' the event of a service
interruption caused by Contractor, shall be limited to the
use of reasonable diligence under the circumstances f9r
restoration of service.
IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE
OTHER FOR INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES, INCLUDING LOST STATION
REVENUES, LOSS OF PROFITS OR OTHER COMMERCIAL OR
ECONOMIC LOSS ARISING OUT OF THE PERFORMANCE OF
THIS AGREEMENT, INCLUDING WITHOUT LIMITATION
NEGUGENTPERRJRMANCEORF~LURETOPERFORM,

EXCEPT AS SET FORTH UNDER lliE TERMINATION
LIABILITY PROVISION HEREIN.

00080,6

8. ADD the following paragraphs under the heading of EXCUSED
PERFORMANCE:
.
Department shall not be subject to Termination Liability
jf the cause of removal is directly related to the
cessation of Department's business operations. Neither
party shall be held liable for any delay or failure in
performance of any part of this Agreement caused by
circumstances beyond the reasonable control of the party
affected, including, but not limited to, acts of the
elements or natural disasters, strikes" power failures,
civil or military emergencies or acts of legislative,
judicial or 'other civil authorities.
Contractor shall not be in default of this Agreement
'should the appropriate governmental agencies not
approve of any or all of the additional equipment
provided for herein by Contractor; however, Contractor
may then terminate this Agreement and Department shall
not be liable for termination charges. Department shall
be entitled to receive any commissions earned before the
termination date and the parties shall be relieved of all
future obligations under this Agreement.

9. ADD the following paragraph under the heading of NOTICES:
Any notices or other communications to be given under
this Agreement shall be sent to the following persons:
FOR DEPARTMENT:
State of Washington

Dept. of Corrections
AnN:

FORUSWC:
U S WEST Communications,
Inc.
. ATIN: Susan Haynes
14808 SE 16th, Basement
Bellevue, WA 98007

Either party may change its address for communications by giving
notice in' writing.

000807

10. ADD the following paragraph under the heading of
REGULATORY:
This· Agreement is subject to Contractor's tariffs,
catalogs or price lists, as filed with appropriate state
and federal regulatpry commissions.
11. ADD the following parag raph under the heading of
LAWFULNESS OF AGREEMENT:
This Agreement and the parties' actions under this
Agreement shall comply with all applicable federal,
state, and local laws, rules, regulations, court orders,
and governmental agency orders including the
Modification of Final Judgment ("MFJ"), as issued in
United States v.' Western Electric Co., et aI., Civil Action
No. 82-0192, U.S. District Court for the District of
Columbia, and all subsequent 'orders issued in or related
to that proceeding. If a court or a governmental
agency with proper jurisdiction determines that this
Agreement, or a provision of .this Agreement, is
unlawful, or if Contractor determines this Agreement or
a provision of this Agreement is inconsistent with, or
contradictory to, the "MFJ," this Agreement, or that
provision of this Agreement, shall terminate on written
notice to the Department to that effect. If a provision of
this Agreement is so terminated but the parties legally,
commercially, and practicably can continue this
Agreement without the terminated provision, the
remainder of this Agreement shall continue in effect.

000808

12. ADD the following paragraphs under the heading of
ItNONAPPROPRIATIONS
It

Department intends to continue this Agreement for its
entire term and to satisfy its obligations hereunder.
Department shall include in its budget request for each
fiscal period appropriations sufficient to cover the
Department's obligations under this Agreement
for that fiscal period, and will use all reasonable and
lawful means to secure the appropriation of money for
such fiscal period sufficient to make the payments
becoming due in that fiscal period and shall not
use nonappropriation as a means of terminating this
Agreement in order to acquire functionally equivalent
products or services from a third party. Department
reasonably believes that monies' in amounts sufficient to
discharge its obligations can and will lawfully be
appropriated and made available for this purpose.
In the event that Department is allotted insufficient
funds for the remainder of the then current fiscal period
or for a succeeding fiscal period by appropriation,
appropriation limitation or grant to continue payments
under this Agreement and has no other funding source
lawfully available to it for such purpose, this
Agreement shall terminate by giving Contractor not "less
than thirty (3D) days prior written notice. Upon
termination for nonappropriation, DOC shall, to
the extent of lawfully available funds, pay all amounts
payable through the end of the then current fiscal period,
all Contractor's costs reasonably incurred through the
date of notice of termination and all reasonable and
documented costs to Contractor attributable to such
termi nation.

00080~J

13. ADD the following SCHEDULE A•.
14. ADD the following SCHEDULE B.
15. ADD the. following SCHEDULE C.

· SCHEDULE A
COMMISSION SCHEDULE FOR
STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS

Contractor agrees to pay Department compensation for inmate
telephones based upon 35% of Contractor's revenue for Contractor
billed local and intraLA TA calls..

At the end of. each contract calendar year DOC revenue will be
evaluated for an adjustment and increase in compensation to the
appropriate level as follows. The USWC commission rate will not
fall below 35%. Once a level of commission has been achieved, it
will remain in place throughout the duration of the contract unless
th.e next appropriate level is attained:
Annual Revenue .

$2.0 Million
$3.0 Million
$4.0 Million

Adjustment Level· &
New Commission Rate
35%
36%
37%

SCHEDULE B
TERMINATION LIABILITY FOR
STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS

1. The termination charge shall be $318.45 for each new inmate
telephone, reduced by $5.69 for each month the inmate telephone is
in service after the installation date plus the cost of the ancillary

equipment.

000811

TELEPHONE INVESTMENT:
Net Unamortized Capital:
Charge-a-Call Telephones
Installation Cost:
Removal Cost:

$173.69/SET
$144.76/SET
$ N/A ISET
$318.45/SET

2. The termination charge shall also i.nclude the cost of the ancillary
equipment, reduced by $16,964.29 for each month the ancillary
equipment is in service after the installation date.

ANCILLARY . EQUIPMENT INVESTMENT:
Equipment for call timing, call blocking,
call detail recording, monitoring and recording
$950:,000.00 .

3. The terminatio.n charge shall also include the difference between
the amount of commission paid. under this Agreement and the amount
of commission that would have been paid under Contractor's
Standard Commission Plan for each inmate telephone terminated.·

4. In addition, if one or more inmate telephones are removed by
Department other than for those excused reasons provided herein,
leaving one or more inmate telephones in place, Contractor may
change Department's commission from 30% to Standard Plan.

000812

SCHEDULE C
INMATE TELEPHONE LOCATIONS FOR
STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS
WASHINGTON CORRECTION CENTER (AREA CODe 206):

427-7951
427-7963
427-8450
427-8451
427-8452
427-8453
427-8454
427-8455
427-8456
. 427-8457
427-8458
427-8459
427-8460
·427-8461
427-8462
427-8463
427-8464
427-8465
427-8466
427-8467
427-8468
427-8469
427-8470
427-8471
427-8472
427-8473
427-8474
427-8475
427-8476
427-8477
427-8478.

427-8488
427-8487
427-8489
427-8490
427-8491
427-8492
427-8493
427-8494
427-8495
427-8496
427-8497
427-8498
427-9700
427-9701
427-9702
427-9703
427-9704
427-9705
427-9706
427-9707
427-9708
427':'9709
427-9710
427-9711
427-9712
427-9713
427-9714
. 427-9715
. 427-9716
427-9717
427-9718

427-9727
427-9728
427-9729
427-9730
427-9731
427-9732
427-9733
427-9734
427-9735
427-9736
427-9737
427-9738
427-9739
427-9740
427-9741
427-9742
427-9743
427-9744
427-9745
427-9746
427-9747
427-9748
427-9759
427-9760
427-9761
427-9762
427-9763
427-9764
427-9765
427-9766
427-9767 .

427-9778
427-9779
427-9780
427-9781
427-9782
427-9783
427-9784
427-9785
427-9786
427-9787
427-9788
427-9789
427-9790
427-9791
427-9792
427-9793
427-9794
427-9795
427-9796
427-9797
427-9798

000813

SCHEDULE C
INMATE TELEPHONE LOCATIONS (CON'T) FOR
STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS
MCNEIL ISLAND CORRECTION CENTER (AREA CODE 206):
581~6105

581-6106
581-6108
581-6109
581-6110
581-6111
581-6252
581-6253
581-6254
581-6255
581-6256
581-6257
581-6258
581-6459
.581-6460
581-6461
581-6462
581-6464

581-6465
581-6466
·581-6467
581-6824
581-6825
581-6826
581-6827
581-6830
581-6831
581-6832
581-6833
581-6834
581-6835
581-6836
581-6837
581-6838
. 581-6839
581-6870

581-6871
581-6872
581-6874
581-6876
581-6877
581-6910
581-6913
581-6914
581-6915
581-6920
581-6923
581-6925
·581-6926
581-6927
581-6928
582-6940
582-9684
581-9921

000814 .

INMATE TELEPHONE LOCATIONS {CON'T}
FOR STATE. OF WASHINGTON DEPARTMENT OF COR~ECTIONS
WASHINGTON STATE PENNITENIARV ·(AREA CODE 509):

. 522-3710
522-3711
522-3712
522-3713
522-3714
522-3715
522-3716
522-3717
·522-3718
522-3719
522-3722
522·3723
522-3732
522-3733
522-3734
522-3735
522-3736
522-3737
522-3738
522-3739
522-3740
522-3741
522-3742
522-3743
522-3744
522-3745 .
522-3746
522-3749
522-3750

522-3768
522-3769
522-3770
522-3771
522-3772
522-3776 .
522-3777
522-3780
522-3781
522-3782
522-3783
522-3785
522-3787
522-3788
·522-3789
522-37·93
522-3793
522-3794
522-3795·
522-3796
522-3797
522-3798
. 522-3799
522-3800.
522-3801
522-3802
522-3803
522-3804
522-3805

522-3817
522-3818
522-3819
522-3820
522-3821
522-3822
522-3823
522-3824
. 522-3825
522-3826
522-3827
522-3828
·522-3829
522-3830
522-3831
522-3832
522-3833
522-3S34
522-3835
522-3836
522-3837
522-3842
522-3843
522-3844
522-3845
522-3846
522-3847
522-9716
522-9732

000815

522-3751
522-3752
522-3753
522-3754
522-3755
522-3756
522-3757
522-3758
522-3759
522-3760
522-3761

522-3806
522-3807
522-3808
522-3809
522-3810
522-3811
. 522-3812
522-381-3
522-3814 .
522-3815
522-3816

I·
.
I

000816

SCHEDULE C INMATE TELEPHONE LOCATIONS {CqN'T} FOR
STATE- OF WASHINGTON DEPARTMENT OF CORRECTIONS

MADISON WORK TRAINING RELEASE CENTER:

206-322-9752
206-322-9930
aLYMPIA WO'RK TRAINING RELEASE CENTER:

206-753-9751
206-786-9845
PASCO WORKTRAINING RELEASE CENTER:

509-547-91- 29
PIONEER WORK TRAINING RELEASE CENTER:

206-223-9012
206-223-9136
206-223-9251
PROGRESS WORK TRAINING RELEASE CENTER:

206-759-'9023
206-759-9178
206-759-9179
RATCLIFF WORK TRAINING RELEASE CENTER:

206-322-9754
206-322-9811
206-322-9867

TACOMA WORK TRAINING RELEASE CENTER:

206-581-6,104
206-581-6113
206-581-6821
206-581-'6822
206-581-6823
206-581-6911
206-581-6916
2-06-581-6917
206-581-6918
206-581-6922
YAKIMA WORK TRAINING RELEASE CENTER:

509-966-9022
509-966-9023

000818

US WEST
NON-DISCRIMINATION COMPLIANCE AGREEMENT

During the perf9r.mahce of this Agreement, Contractor shall comply, to
the> extent that this Agreement is subject to applicable provisions
with the following:
Ex~cutive Order No. 11246, Executive Order No.
11625, Executive Order No. 12~38, Executive order No. 1170~, Executive
Order No. 11758·, Section 503 of the Rehabilitation Act of 1973 as
amended by PL~3-516, Vietnam Era Veterans· Readjustment Assistance Act
of 1974 arid rules, regulations and relevant orders of the secretary of
Labor pertaining to the Executive Orders and Statutes listed above.
Monetary amounts of contractual or purchasing rel·ationships and the
number of employees determine whj.ch Executive Order provisions are
applicable. - .~he following clauses shall be considered a part of any
contract as· indicated in the table below:
'
Annual Contract Value
10,000
2,500 10,000 ...:
50,000
$
50,000- 500,000
$
$ 500,000 -l,OOn,Ooo
• $1. 000« 000 or more

(1)
(2)

(3)

Clauses*
1

x
x

x(2}x
x(1)x(2)x

x
(1) X (2.) X

x
x

·x

x
x

11
X(3)
x(3)
::((3)

Applies only for businesses with 50 or more employees and federal
contracts of $500,000.
Applies only for businesses with 100 or ~ore employees and a
contract of $50,000 or ~ore.
Applies only if contract exceeds $100.00 or a facility to be used
has been the subject of a conviction under the Clean Air Act or
the Federal Water Pollution Control Act and is listed by the EPA.

*CLAUSES
1.

Equal Employment Opportunity Provisions

In accordance wi'th Executive Order 11246, dated.Septe.mber 24,1965, as
am~nded, and Part 60-1 of ~itle 41 of the Code of Federal Regulations
. (Public Co~tracts and Property Management, Office of Federal contract
Compliance, Or,ligations of Contractors and Subcontractors) , as
amended, the regulations and contract clauses required· by those
provisions to be made a part of Government contracts and su~contracts
are incorporated herein by this reference.

USWjM' 10-88

00081-9

Page -510.

...

utilization
Small Business Concerns and Small Business
Concerns Owned and Controlled by socially and Economically
Disadvantaged Individuals

(a). It is the pOlicy of the United states that, small business
concerns and small business concerns owned and controlled by socially
,and economically disadvantaged individuals shall have the maximum
practicable opportunity to participate in the performance of contracts
let by any Fede.~al agency.•,
(b) The contractor hereby agrees to carry out this policy in the
awarding of subcontracts to the fullest 'extent consistent with the
efficient performance of this contract. The contractor further agrees
to cooperate in any studies or surveys as may be conducted 'by the
Small Business Administration or the contracting agency which may be
necessary to determine the extent of the Company's compliance with
this clause.
(c)
(1) As used in this contract, the term "small business concern"
shall mean a. small business as defined pursuant to section 3 of the
~mall Business Act and relevant regulations' promulgated pursuant
thereto.
(2) The term Ilsmall business concern owned and controlled by socially
and e~onomically disadvantaged individuals" shall mean a small
• business concern (i) which is at least 51% owned by one or more
socially and economically disadvantaged individuals: or in the case
of any publicly owned business, at 'least 51% of the stock of Which is
owned by one or more socially and economically disadvantaged
individuals: and (ii) whose management and daily business operation
are controlled by one or more such individuals.
The contractor shall presume that socially and economically
disadvantaged individuals include Black.Americans, Hispanic Americans,
Native Americans, Asian-Pacific Americans and other minorities, or. any
other individual f'ound to be disadvantaged by the S.mall Business,
Administration pursuant to section Sea) of the Small Business Act•
. (d) The contractor acting in good faith may rely on written
representations by subcontractors regarding their status asa 'small
business concern or a small business concern owned and controlled by
socially and economically disadvantaged individuals.

USWjM lo-sa

000820

Page -22.

gertification of Non-Segregated Facilities

The contractor certifies that it does not and will not maint~in any
facilities it provides for its employees in a segregated manner, or
pe~it its employees to perform their services at any location under
its control where segregated facilities are maintained:
and that it
will obtain a similar certification, prior, to the award of any
nonexempt subcontract.
3.

Certification of

Affirmati~e

Action Programs

The contractor certifies that it has developed and is maintaining an
Affirmative Action Plan as required by Part 60-2 of Title 41 of the
Code of Federal Regulations.
4..

Certification of Filing of Employers' Information Reports

The contractor agrees to file annually on or before each 31st day Qf
March complete and accurate reports on Standard Form 100 (EEO-l) or
such fo~~s as may be promulgat~d in its place.
~:

utilization of Minority and Women's Business Enterprises'

(a) ,It is the policy of the Government that minority and women's .
business enterprises shall have the maximum practicable opportunity to
.participate in the performance of Government contracts.
(b) The contractor 'agrees to use its b~~t efforts to carrY out this
policy in the. awarding of its subcontracts to the fullest extent
consistent wi~h the efficient performance of this contract. As used
in this. contract the term Ilminority business enterprise II means a
business ,at least 50% of \",'hich is o\O,Tn~d, controlled and operated by
minority group members, ,or in case of publicly owned businesses, at
lea~t 51% ~f the stock of which is owned by minority qroup members.
A
women's. business enterprise means a' business which is 51% owned,
controlled and operated by 'Women. For the purpose of this definition,
minority qroup members are:
,Black, Hispanics, Asians, Pacific'~
Islanders, American Indians and Alaskan Natives. The Company may rely
on written representations by subcontractors regarding their status as
minority or women's business enterprises in lieu of an independent
investigation.
.
6.

utilization of Labor surplus Area Concerns

(a) It is the pOlicy of the Government to award contracts. to labor
surplUS area concerns that agree to perform sUbstantially in labor
surplUS areas, where this can be done consistent with the efficient
performance of the contract and at prices no higher than are
obtainable elsewhere. The contractor agrees to use its best efforts
to place its subcontractors in accordance with this policy.
USW/AlI. 10-SS

00082.1

Page -4-

(4) Maintain records showing (i) procedures which have been
adopted to comply with the polices set forth in this clause, including
the establishment of a source list of minority and ~oments business
enterprises and reports of subcontract awards to labor surplus area
concerns; (ii) awards to minority and women's business enterprises on
the 'source list (awards to women's firms listed by minority and nonminority); and (iii) specific efforts to identify and.award contracts
to minority and women's business enterprises.
,
(5) Include the utilization of Minority and Women's Business
Enterprises and Labor Surplus Area Concerns clauses in subcontracts
which. offer substantial minority and 'Women's business enterprises and
labor surplus area sUbcontracting opportunities.
(6) Cooperate with the Government's contracting Officer in any
studies and surveys of the Company IS minority and women I s business
enterprises procedures and practices that the contracting Officer ~ay
from time to time conduct.
(7) Submit periodic reports of sUbcontracting to known minority
and women's business enterprises with respect to the records referred
to in subparagraph (4) above, in such a form and manner and at such
time (not ltlore often than quarterly) as the contracting Officer may
prescribe •
. (b) The contractor further agrees to insert, in any subcontract
hereunder which may exceed $500,000 (or with regard to WBE, $1,000,000'
in the case of contracts for ~he construction of any public facility
and which offer substantial SUbcontracting possibilities), provisions
which shall confOrm SUbstantially to the language of this arrangement,
~ncluding this paragraph (b)..
.
8.

Special Disabled Veterans and Veterans of Vietnam Era Affirmative
Action and List of Employment Openings for Veterans

In accordance with Executive Order 11701, dated January 24, 1973, 38
Section 2012 and Part 60-250 of Title 41 of the Code of Federal
Regulations, as may be amended from time to time, the regUlations and
contract clauses required by those· provisions to be made a part of
Government contracts and subcontr~cts are incorporated herein by this
reference.

u.s.c.

'Employment of the Handicapped

In accordance with Executive Order .11758, dated January 15, 1974, and
part 60-741 ~f Title 41 of the Code of Federal RegUlations, and may be
amended from time to time, the regulations and contract clause
required by those provisions to be made a part of Government contracts
and sUbcontracts are incorporated herein by this reference.
US~/AA

10-88

000822

Page

-3~

(b) In complying with paragraph (a) of this clause and with paragraph
(b) of the clause of this contract entitled "Utilization of Small
Business Concerns, If the contractor in placing its subcontracts shall
observe the followi~g order of preference:
(1) Small business
concerns that are labor surplus area concerns, (2) 'other small
business concerns, and (3) other labor surplus area concerns.
(c)
(1) The term "labor surplus area" means a geographical area
identified by the Department of Labor as an area of concentrated
unemployment or underemployed or an ~rea of labor surplus.
(2) The term "labor surplus area concern" means a concern that
together with its first-tier subcontractors will perform substantially
in labor surplus areas.
(3)
The term "perform substantially in a labor surplus area"
means that the costs incurred on account of manUfacturing, production,
or appropriate services i~ labor surplus areas exceed 50% of the
contact price.

Minority and Women"' s Business Enterprises and Labor' Surp~us Area
Subcontracting Program

(a) The contractor agrees to establish and conduct a program which
will enable minorities and wo~enfs business enterprises (as defined in
• paragraph 5) to be considered fairly as subcontractors and suppliers
under the contract, . and which will encourage labor surplus area
concerns (as defined in paragraph 6) to compete for subcontracts
within their capabilities. In this connection, the Company shall:
(1) Designate a liaison officer who will (i) maintain liaison
dUly authorized representatives of the govern~ent on labor
surpl~s area matters, (ii) supervise compliance with the utilization
of Labor Surplus Area Concerns clause, and (iii) administer the
contractor's mlnority and women's business -"enterprises and labor
surplus area programs.

with

(2) Provide .adeqUate
and
timely
consideration
of
the'
potentialities of known ~inority and women's business enterprises and
of known labor surplus concerns in all "make or buy" decisions~
(3) Assure that known minority and women's business enterprises
and known labor surplus area concerns" will have' an equitable
opportunity to compete for sUbcontracts, partiCUlarly by arranging
solicitations,
time
for
preparation
of
bids,
quantities,
specifications, and delivery schedules so as to facilitate the
participation of minority and womert's busines~ enterprises and labor
surplUS area concerns.
US~/AA

10-88

000823

Page -611

Clean Air and'Water

The contractqr agrees.as follows:
Ca) To comply with all the requirements of section 114 of the Clean
Air Act (42 U.S.C. 7401, et. seq.), and section 308 of the federal
Water Pollution Control Act (~3 U.S.C. 1251, et. seq.), respectively,
relating' to inspections, monitoring, entry reports, . information, as
well as other requirements specified in section 114 and section 30 of
the Air Act and the Water Act, respectively, and all regulations and
guid~lines issued thereunder before the award of the contract.
"

(b) That no portion of '1:he work required by this contract will be
performed at· a facility listed on the Environmental Protection Agency
List of Violating Facilities on the date when the contract was awarded
unless and until the EPA elimina~es the name of such facility or
facilities from such listing.
(c) To use its best· efforts to comply with clean air standards and
clean water standards at. the facility in which the contract is being
perforIlled.

I
I

Cd) To insert the substance of the prov~s~ons of this clause into any
non-exe:mpt subcontract, inclUding this paragraph •

..............

Title:

~~AGER

- EEQ/AAP

_-...::===""-----'~U-D.cu....

USW/AA 10-88

000824

llj."1IlfesTW

RG 01-0086
(4-91 }

OOMMUNlCATlONS @

CERTIFICATE OF SELF-INSURANCE
U S WEST Communications, Inc.
State of! We.$hington
Department of Co~rections

This Is to certify to:

that Th8 Company is self-insured as follows:
DESCRIPTION OFOOVEAAae

LIMITS

Comprehensive General ,Liability

Not less than $1 million
per occurrence combined

PreMises/Operations
Complet~d

Operations

single limit.

Oontractual Liability

includes X, C and U.
Comprehensive Automobij.~Liability
All owned, non-owned and hired

motor. '\1'ebicles.
~ot

Employer's th.bil.tty

legs

tha~

$100,000

each accident.

,Workers'

C~m~ensation

Qualified self-insurer in the
state of Washington.

Effective Date:

RE:

Statutory.

Effective Date

For RFP purposes

only

Expiration Date; Exphation Date

respects placement and/or maintenance of telecommunication

faclH tiE'S •. '1'111.1"+'31' (30) ria~-I'\ written not.im'! wi II be provided to the r:erti fir:n.t.p.

hOlder should any of the a.bo...e bE;\' materia.lly changed or canceled. 'file above
Certifioate H()lder is an additional insured as their interest may appear.
Issued by:

U S WEST Communications, Inc.
Mana.ge};" - Risk Finance & Insurance
97B6 Maroon Circle, Suite 400

I
I

Englewood, CO 80112
(::IO::!) 192-4711
SIgnature,
Date Issued:

cc:

c::SI}.fl. .L. 1. . . P~Lc~_
.
N..;..o..
v_em..;;;;b.:..,:e;-.:r-.-;.6.:.·,_19....9....1___

Sue Haynes, .USWC, Fax - 206&451-6011

White Oopy • Certificate Holder

lOOd

Canary Copy· USWC Requestor

Il0919v90Z16 OJ

000825
PInk Copy· Risk Mgt Permanent File

Wd90:£O 16-90-11

I
1

llJ..'WEST"

RG 01·0086
(4-91)

COMMUN/CATlONS @

CERTIFICATE OF SELF-INSURANCE
USWEST Communications, Inc.

I
I

I
This Is to certify to:

state of Washington
Department of Corrections

that The Company is self~lnsured as follows:
LIMITS

DESCRIPTION OF OOVERAGE

Comprehensive General Liability
Premises/Operations
Completed Oper~tions

Not less than $1 million

per occurrence combined

Contractual Liability

ingle llmi t.

includes X; C and U.
Comprehensive AUkomobil.~Liability
'All owned, non-owned and hired

motor.

'Vebicles<
Notlegg than $100,000

each accident.
CQIDpensation
Qualified self-insurer in the
state of Washington.

~ork~rs'

Statutory.

Effective Date:

Rei:

Effective Date
Expiration Date: Expit·il.tion Date.
For' RFP purpose$ only respects placement and/Qr maintenance of telecommunication
£acll.i,t.le-s. '['hirty om) rl~Fl. written not.oka wi II be providp.d to t.he r:ertlficat.R
. holder should any of the above be materially changed oX' canceled. 'fIle above
Certificate Holder is an additional insured as their interest may appear.

Issued by:

U S WEST Communications, Inc.
ManageI:' - Risk Fina.noe &. Insurance
9785 Maroon Circle, Suite 400
Englewood, CO 80112
.
(::l03)

Signature,
Date Issueq:

co:

792-4-'711
.

SB:m~PL~r:: __
N_o_ve..;;.,m;::..b...;e;...r.......;.6:..,l.....;1;.,9...9..;;1......

Sue Haynes; USWC, Fax - 206&451-6011

White Copy· Certificate Holder

ZOOd

Canary Copy - USWC Requestor

rr0919v90216 OJ

000826
PInk Copy· Risk Mgt. ~&rmanent File

Wd90:£O .16-90-II

1.....'WI:ST·

RG01-0086

(4-91 )

COMMUNICATIONS @

CERTIFICATE OF SELF-INSURANCE

US WEST Communications, Inc.
This Is to certify to:

State of Washington
Department of Corrections

that The Company is selHnsured as follows:
DESCRIPTION OF COVERAGE

LIMITS

Comprehensive General.Liability
, Premise$/Ope~ations
Completed Ope~ations

Not less than $1 million
per oocurrence combined

Contraotual Liability

singl4!'i! limit.

includes X, C anA U.
Comprehensive

Automobil~

Liability

All owned, non-owned and hired

motor. vehicles.
Not less

th~n

$100,000

"each accident.
Wo~kers' Oompen8ati~n

Qual Hied self-insurer in the

statutory<. .

state of Washington.

Efi~etive Date:

. Effective Date

Expiratiort Date; Expiration Date

For RFP purposes only respect$ placement and/qr maintenance of telecommunication
faclHties. 'rhll"t.y (30) rllQ-p, written not.;c:p. wi 11 be provided t.o the C'.:ert.ificl1.t.p.
holder sholtld a.ny or the .abo....e b~ materially changed or canceled. 'rhe abov.e
Certificate Holder is an additional insured as their interest ma.y. appea"r.

RE:

Issued by:

U S WEST Communications, Inc.
- Risk Finance. &. Insurance

M.a.nage~

9785 MarOCln OJ role I Suite 400 .

Englewood I CO 80112
(S03) 192-4711
Signatur.:
Date Issued:
cc:

P~L6=-· _.....,-

S:8-mL...!.......,!,-

N_o_ve_m_b_e_r-_6~, _1_9_9_1___

Sue Haynes, USWC, Fax - 206&451-6011

White Copy· Certificate Holder

GOOd

C~nary Copy· USWC Requestor

1l09lSv90Z1601

000827
Pink. Copy.- Aisk Mgt. Permanent File

Wd90:£O 16~gO-n

DEC 1 a

tIN '0-24
(

U 8 W5ST CCtSMttttCAtta'lS, 1lC.
~ »ttJ N!1l'iDUt SEaYica

1m. UT., &t

COWl

Original Sheet 22-1
,

:E.

m:8ClUmcN

. . B.

~lic

'telephone ••Mce provides ulepbone saMe. in public
areas selected by the CQmpany for ;eneral end t.ransient use.
'!has. lOQat:.ions may be at.~ ar unatteDd.
calls to the local ~1l1nq area are charged a p:epaid fixed.
i!lJl:lOUnt. MetlSIiI 11 available to the toll network, via the
opera.tot, t.o place tQll mesP'q81 pr:epaic5, atnt coll.ct,
ver1fi~le third number billed oalll, ot' calla billed to
calling cards.

C. CUstome;-A of J?ubl1c Aceess Line (PAL) aemelt ay pravide: a .
ewstome;o owned pay telephone. see Scheclul. ~Ot PUblic Aaee••
Line service
4

XI.

•

cctmI'tIQiS
A.

Local message eharc;es apply to wls. pa~ed within the e&1lin9
areil t including the extended calling', area, of the exchanqt 4'1

which the public station is lOCAted.

".1lJ'p'A•

1!melosures

.......

.. ........
,"

.....

Advice No. 216ST

Issued. November 26, 1990
Xlsued l7.i TJ ,8 WSft ee--1Qicatiana, !nc.
o

By G. A.

Walker I Vice ,resident

00082
"[6

'L.O

'1: t

':'

:I.. ...~

U 8

~. ~\.A:J,.~,

.....

Il:IQWG ANI) Ntli'ilUUt SE:R'/ICIS

lASH. VI. 1 ,

•,ClIMM.

Or1ginal Sheet 22-2
,

..
SCSDU 22
1'OBL:IC ~ SERVICE

1:1..

camItnan; .... (Cont/d)

Public telephones are installed pd,.rily for the geMz:al
public: in making outgoing calls. It 11 aontdlplattcl that tbt
occ::upants ot t.ht premises 1n which pUblic talephcnell a1:_
10eated have cent.racted or &hall ccnt::act for .eparate Mina••
sar/ie. as b neC;elsary fer the condUct. of thei~ 1:NIilutl.. '.the
public t~l&phone, are suppluents to the custt=er Mmee end
their telephcne numbera will not be listed, not shall the agent.
on whose prttlli:ses they are loeated be .permit-til! to advertilUt
the public telephone numbtr

•

The Compeny .y fumish public telephone. without c:e1n
collecting equi~t. in selected loeae1=a for: the pu:pcn of
ntiltyi1'1g ~ fer optional billings.mce. en an
Qrig1natin; basis only. In the'normal DlOdt, coinle.. p.1bl1c
tele~M letl/iee dforQs callen the opUsm of seleetin~ aw
of the following pteferred billing arran9~tl for eut.g'C:ling

1).

.1 .
~'.

'
• '.

.~....

'.j"

l'essages:

-- third tIU1'liber billing (where verifiable)
- using a. calling card,
.

- collect.

In certain locations, however; Qalls will be 1:s:i.lled. en a
basil. only.

eoll~ct

Cc:d.nlellS PUblic.
.

ftl~

Coinlesl public telePhone UStt'1Jr may normally plaet calla.
wi thout charge to p.1hlic emer9ency service numbera INCh .
. U .~1-1, w BOO service 1'1UIllberl. RcwevU, at. the opticn of

. th.,·~~, all such 12l1s may be blocked free. pbCnIl located'
~weu not accessible to the caeneral PJ-ie, i.e., jail. or
ptt.~.

('
'-

•
ldvice NO. 216ST

IsSUlt:d~ NovetAber ,26, 1990
Issued by lJ S ~ ee-micaticu,
ay G. A. waller, V1~ ~1:el!ident

· .O."..' n 811).,
. f_ :
O
.~.

e s:: Z 0

s::

s:: s:: s:: :>I<

wv I;;; 9 : 0

'l: 6

. L. 0

. 'J: t

U S lI!!'S'r aJIIllD'at=A:l:ltza, l.M,;.
m:aP.IfZ .Nm NE'l"fiiUQ( SEllVICBS

lASH. Uf. l t

original Sheet

~I.

• mMM.

22~3

(XH)ItEIOOS ':" (cent'd)

Co~n1esl

Public 'l'elepboM Inmate

semce

1. 'Coinless public talephcmes (Izatt umee) will be
provided on the pttmlS8f:1 of city, eounty, t:tate. and
federal jalls 0': prisons where potential usage by ita.te&
participating in institutionally A'I,,\thorizedttleph¢ne
p:oqrams Ce.g., walhingten J\drl:lin1ltrAtiw COde ('WAC)
137-48-080) warrants .Itablishinq'the service..

purpo..

sud1 telephon.. will be prtwidtd for the
of
oriqinatinq coll.at. mesla981!i to ~ u in tht North
Altieriean dialing plan only. All ether traffic, including
:~ .~'!.:
calls to ~ m.=bera. (i ••• , tepair lemce}, 800
.
~
..... . ;
sltrvic:. numbers,. and public _ ~ nuabtu I\U:h as
. ... '1fI!:.. .:.,:
9-1-1, may be blcek~.. . .
..
.

.2.

.. ..

ljln.. .."...

3. Where prison ;"uthodties so stipulate, tnmate seNioe may
be restricted to 1lessage tell calls only.
..
4. At the rf<iU8si: of pdaon authorities and are Moe.saty to
prtservlt the le=udty ~ orderly mana~t of tht
1MUt.uticn and prOvia. fQr requirtlMnta st.ipulaUd. in
.
NAC 137-48"'080 (6), a re=rQ of the called ulephQ.ne INZllbtr
will be pr:ovided to the 'Department of Social ~Btaltb .
Sl}tvict' (rJSHS) or other pen=eni:al &gtnQY 't1r'det. t1w
following te=s ana con:ti.U«lS:
...

a. Only the f2lled tele;hooe rnmr:.r, calling numbtr. Qau
of cl!ll, ei ty mxl t:tme ot Qay will be provided. 'Ibn.
.... will be no monitoring: or recording of the c=a:we;satita\.
:;~~

-',..

·f

MYiee No. 2165T
I.suecl: November 20, 1990
Issued by. U S ~ ee-miC3t:iQ'2S1 tDc:.
By G. A. walker, Vice President

000830
e

l=;

Z 0 S l=;

l=;

E::

s::

NV £:

S :

. L.

•

.1:

U 8· w:rsr .o:JIOa~, INC.
I:X'aINB .AND HI&'1'Q1t Sl!:aVIt:S

"\...

IW-'",

••

... - -

lIB. Ut. I J • COrAM.

Od91na1 Sheet 22-4

2.2
POSt.IC ~ SEaVICB
SC;;&S'" JI.E

1'.

coinl.s$ Public '1'elephone inmate service
4.. - (cont'd)
b..

'Ibe coinless public: telephones shall be identified by
a notice posted cOnspicuously on or near the
telephones in Eng-liah and Spanish, that the telephone
num:ber called will be provi~ to the prison
authorit:l.es and/or De~rtment. of SOoial and. Hel!llth
services (DSBS) personnel. The notice: shall stat.e:
"The Depar'brent of social llmd Health service$, Clr the
gove:nin~ e.qency, in CQlDPlianee wi til ~ 137-48-0eO
(6), will receive a 10lg of the called telephone number
for all calls placed fr:om this telephone.. '!(our \14e of
. this· telephone ecnstitutes your consent· to providing
the telephone numbers you call to the agemcy. It

5. Authorities of the penal institution shall perSonally

advise all inmates currently having access to coinless

public telephones, arA all IlIAI' irmlates as part of their
inprocesainS I who will have aC::cess to coinle&s ~lio
telephones, thai: a log of the called telephone numbers is
provided to the authorities for calls made frOIll these
telephones, W. that the inmates' use thereof const.itutes
their consent..
6.
(

C=mpany shall not be held liable for damage caused by .
provision of the called number on cills placed by inmat.u

of the instituticn to the

governmental asencies.

nsas

administrators or· other

rurther, an aUi:hodz~
of the DSQ or other governmental a9.ncy

represent21tiVB
lhall sign an aqJ:eemant on behalf of the instituUon t.o so
ind8lU'Ufy and hold the company harmless from ~y anti all

claims, deMands or liabilities for loss, damag_ or
injuries c8WSed by', Ot as a result of, use of the Inmat.e
service t.elephones 2I1"U! stating its adherence to the tertrl$
and conditions put forth in this tariff •

.Advice No. 21651J:'

Issued: November 26, 1990

:tssued by 0' S WES1' ():aIu'dcations, Inc..
'. B1 GoO A. Walker, Vies freai~
SOd

Effeeti:v-e:

January 1, 1 1.

0008 __ 1

~ .AND hJ?i1'iiIUUt

uR.vxClS

WAlllT.l

Original Sheet 22-5

c..

1U!LIC

II.

$UUJtl& 22
SD.\'ICI

...

• COMM

.". .
~

(XN)lTtCHl

r.. COinless E'Ublic;: 't'tlephcme ,%.nfQate 8emce - (COnt'd)

company reserws'the ri9ht to 'deny or ~tminate
service if unotilfactory ;evet1UIl or c:ol1ed:ion
experience. are indicated or if any of the t.trma or
concllt.teM of this offering are violated.

7• ~

i:x:tension service 1dll not. be prov1~ with Public Telephone
service, except in 1;;Q88 of emergeneiea and with company
app~oval.

In.

Each LoW Message

Ei.

EAch Message Billed

$.25

eaeh.message billed colleet,
te a third ~r, ~lin9' card
or special billing 1'1UDl1:rer,
will be rwbject toe the

following operator

service charges:

- message billeQ: calling eatd. or

special billing number

- messages billed tlollec::t:.
thi:::ci mmber

.30
.65

(
MYice No. 2165T

%.sged~ November 26; 1990
'tssued by U S WEST CCJl'mnnicat1onst Inc.
By G. A. Wi;I1ksr, Vice President
.

SOd:

Effective:

January 1, 19 1

WN 0-24
U S WES'1' CXlftJN.ICA'l'IOOS, DI:.
EXCB1\R;E AND ~ SERVICES

RECE'IVED
::'i(~fiEC ····1 '3 1990

·'.'i:·WASH.

Original Sheet 73-14

ut & ram. CDMM.

SCBEIXJLE 73
MESSl!.GE m·FO:Ji!MlJNICATICR) SERVICE
~POINT

MESSAGE TELECOMMUNICATICNS SERVICE

III. RATES AND CHARGES

Basic Message Telecommunications Service (MTS) Rate Schedule (Cont'd)

The following rates are effective July 1, 1991.
EVENING
5:00 PM - 11:00 PM'"
sunday - Friday

DAY .

8:00 AM - 5:00 PM*
Monday - Friday
EACH ADDL.
RATE

1ST

ONE-TENTH

MILEAGE

MIN.

MINUTE
NIGHT

10
11 - 16

17 - 22
23 - 30

31
56
125
293

25% Discount

55
124
292
430

$.15

.19
.25
.29
•31
.37
.42
.46

$.006

.010
.015
•019
.022.
.028

11:00 PM - 8:00 AM*
Daily
50% Discount '.

.032

WEEKEND

.036

8:00 AM - 11:00 PM*:
Saturday
8:00 AM ~ 5:00 PM"':
Sunday

NOTE: ." To, but not including

35% Discount

000833
Advice NO. 2165T

Issued: November 26, 1990
Issued by U S WEST Commmications, Inc.
By G. A. Walker, Vice President

Effective:

January 1, 1991

RECEIVED
_0-24
U S WEST a:Jl!MIJNICATIaiS,
~

AND

NE'lW:)RK

me.

DEC 13 1990

SERVICES

WASH. UJ. &TRANS. COrAM.

Original sheet 73-16

'lWO-POI~ MESSAGE TELECOMMUNICATIONS SEEWICE

III. RATES AND

CHARGES -

(Cont'd)

E. Operator Service Charges

The rates in RATES AND CHARGES E.2. and 3., foll6wing, will
apply on operator handled calls in addition to the basic
rate schedule rate as specified in RATES AND CHARGES B.,
preceding.

station-operator handled
a; For calls charged to a calling card or special billing
number and involving no other operator services, a
charge of $.50 per call applies where automatic
recording equipment for operator assisted calls is
available and the person originating the call dials
zero, then the telephone number desired, and the call
is billed to a calling card or special billing number.
Where ~o automatic recording equipment exists for.
operator handled calls, the $.50 rate will also apply
for a calling card or special billing n~r call.
b.

For other operator handled station calls, a charge of
$1. 2S per call applies.-'

Person -

For exceptions See I. DESCRIPTION D.1., preceding.

charge of $3.00 per call applies.

Advice No. 2165T

Issued: November 26, 1990
Issued by U S WEST Carrfllllnications, Inc.
By G. A. Walker, Vice President

Effective:

January 1, 1991

--"R E'CE'IVED

:lti· U-24
. U S WEsr

-,;fUEC {3'"'1990

aBmNICM'ICNS, INC.
EXCB1tNGE AND NE'DaUt SERVICES

• ... i.

':":'

• ~;

.....

'·WASH. UT. & TRAHS. COMM.

Original Sheet 73-17

SCBEl:XJLE 73
~ m~CATICNS SERVICE

'.l'P\O-POINT MESSAGE TELECOMMONICATIQNS SERVICE.

II!. MTES AND CHARGES - (Cont'd)
PO. "10 for $1 after· 10" station Seryice Rates

The following rates apply for station-custqmer dialed
calls which are dialed and completed by the customer
without assistance of a Company operator, from 10 P.M. to,
but not including, 8:00 A.M. daily, and between 8:00 A.M.
and 10;00 P.M. Saturday and 8:00 A.M. and 5:00 P.M. Sunday
between any two points wi thin the Local Access and
Transport Area (LATA), except where rates for stationcustomer dialed, evening, night and weekend calls result in
lower charge, in which case the lower rate applies:

Initial period rate
each ten minutes or fraction of
'effective through June 30, 1991
each additional period rate
each minute or fraction of
effective July 1,.1991
additional period rate
each one tenth minute or fraction of
2.

$1.00

.10
.01

In cases where a 1110 for $1 after 10" call extends beyond
the "10 for $1 after 10" period, the normal long distance
charges will apply to each additional minute beyond the tl10
for $1 after 10" period. !n cases wher~ a normal long
distance call extends into the "10 for $1
.
after 10" charges will apply to each additional minute
within the "10 for $1 after 10" period.

Advice No. 216ST

Issued:

November 26, 1990

Issued. by U S WEST Ccmmm.ications, Inc.
By G. A. Walker, Vice President

Effective:

January 1, 1991

000835

RECEIVED

fiN '0-24

U S WEST CCJl!Mt1NICATICNS, IN:.
EX'CEU\ltG!: AND ~ SERVICES

DEC 13 1990
WASH. UJ. & TRANS. COMM.

Original Sheet 73-19

'lWO-POINT MESSAGE 1'ELECOMMUNICATICNS SERVICE
III. RATES AND CHARGES
G.

Rates Applicable for Hearing or Speech Impaired Persons
- (Cont'd)
2.

Certification
,The written certification of the speech or hearing
impairment must be presented to'the company business
office which serves the residence of the certified person.
The Company business office, upon request, will provide a
certification form for use by the applicant.

3.· Limitations

The adjustment is provided for us.e by the speech or
hearing impaired customer. It is only applicable to.
station-customer dialed charges for calls originated from
and billed to the telephone exchange service of the·
residence of the certified hearing or speech impaired
person. The adjustment is applicable to only one
residence telephone exchange service.
H.

Directory Assistance Service Rate
listings requested outside a customer's local calling
area are charged for in concurrence with the rates and
conditions in Schedule 61, Directory Assistance Service.

Thos~

These rates and conditions. are applicable to requests by
customers to the service of the Company and by customers to
the service of those telephone companies concurring in this
Schedule, only if the effective tariff of a concurring
telephone company contains identical rates and conditions.

Advice No •. 216ST
Issued:' November 26, 1990
Issued by ti 5 WEST Cnmmmications, Inc.
By G. A. walker, Vice President

Effective:

January 1, 1991

000836

DEFINITION OF TERMS

Answer

Supervision

is part of the U S WEST central office
switch. This term is referenced in
Section A, Technical Specifications #7.
Answer Supervision a is 100% reliable
electronic signal that returns answer
dete.ction to the originating central
offioe when the far end answers (start
billing) the call and returns another
electronic signal when the far end
terminates the call (stop billirig).

Co~prime

Arrangement

is an arrangement between USWC and an
interExchange carrier to provide local,
intraLata, and interLATA service
because USWC is restricted by law from
providing interLATA long distance
serVice. This term is referenced
throughout the RFP response to clarify
U S WEST's position legally.

DOC

Department .of Corrections.
(Washington State)

FCC

Federal Communications Commission.

Gross Revenues

is a term referenced in Section A,
Technical #30. It indicates that no
eX~lusions, monthly service charges,
or fees are deducted before
commissions are calculated.

000837

Gross Billed Revenues
Gross Net Revenues
Adjusted Gross
Revenues

are terms referenced in Section A,
Technical #30. They indicate that
monthly service charges and fees are
deducted before commissions are
calculated.

intraLATA

are long distance calls made within
USWC local access toll area. For
example a call made from McNeil Island
to Shelton, Washington is an intraLATA
call. This term is referen.ced primarily
in Section A, Technical #33.

interLATA

are calls made outside USWC local
access toll area which are carried by
an interExchange long distance carrier.
For example a call made from
Washington State Penitentiary to
Shelton, Washington is an interLATA
call. This term· is referenced primarily
in Section A, Technical' #33.

Proprietary

informatio nis confidential information
and not for disclosure outside USWC.
This term is referenced in Section A,
Technical #7.

Provisioning

are the functions provided by USWC
operations group which include
the installation, maintenance and
repair of USWC service. This term is
referenced in Section B, Management 85.

000838

Turfing

is the assignment of U S WEST
technicians to geographic
territories and to specific customers
which allows technicians to become
familiar' with the concerns of each
their customers. This term is
referenced ·in Section A, Technical
Repairs #36.

uswc.

U S WEST Communications

000839

Agreement No. GAAOOOl
AT&T
SECTION C
ACQUISITION OF MATERIEL
f)

Risk of loss for Materiel acquired under lease shall be as set forth
in Clause C27, ~LEASE.~

e12. WARRANTY

Supplier warrants that:
(1)

for Materiel sold to Customer by Supplier, Supplier shall have
'f1Jll "and 'complete title, fre'eof all l-iens ·and encumbrances, as
of the date title passes. For Materlel which is leased or
licensed to Customer, Supplier warrants .that it has the right to
lease or license such Materiel.

(2)

Materiel manufactured by Supplier or purchased by it pursuant to
.Supplier 1 s procurement specifications shall be free from defects
in materials and_ workmanship and shall conform to Technical
Specifications Cwhere Supplier has provided such Technical
Specifications or Supplier1s Ilformal written commitment" as
defined in Clause 85, ~ORDERS,1l when .Supplier has not provided
such Technical Specifications) during the applicable Warranty
Period.

(3)

Materiel shall be compatible as to Software and hardware
functioning with other Materiel acquired under the same Order,
any Related Order, or other Materiel specified in an Order.

(4)

if Supplier is not the manufacturer, the complete manufacturer1s
warranty, to the extent possible, will pass to Customer,' and
Supplier shall assist and cooperate with Customer in making
claims under such warranty.

Supplier makes no warranty:
(l)

for Materiel that has been:
(a)

subject to misuse, neglect,' accident or abuse by anyone
other than Supplier or its subcontractors;

(b) .wired, repaired or altered by anyone other than Supplier or
its swbcontr-actors;
(c)

installed, stored or maintained
Supplier or its subcontractors; or

anyone

other

than

Cd)

used ina manner not 1n accordance with Spec i fi cations or
operating instructions;

unless the claimed defect was not caused by any of the aforesaid
acts (a) through (d);
PRIVATE
1M ~on contained herein shovkl ~

be disdoted

moon{ tor IoIIe

- 45-

~t~_q n 8 So O.
brvna~ized
ou1tlonz:ed repre5El4'ltOt~~ Ui .

pefSO(l$.

ii•••
_"~!of !'b1ftW95tem.
~ oftC! Poc:+fic t-brthwelit Ben
T~ Cafnpo~

oMf·

Agreement No. GAAOOOl
SECTION C

ACQUISITION OF MATERIEL

c)·

(2)

with respect to Mate'riel which has had its serlal numbers or
month and year of manufacture removed or altered;

(3)

with respect to components of Materiel normally consumed in
operation such as fuses,'l ight bul bs or motor brushes or whlch
have a life inherently shorter than the applicable Warranty
Period; or

(4)

for Mate~iel that has been removed or relocated by anyone other
than Supplier of its subcontractors unless the claimed defective
condition was not the result of the removal and/or relocation.

The term IIWarranty Period, II . as used i nthi s Agreement and any
supplemental terms and conditio.ns, means the period of time listed
below. unless the. parties have agreed to a different applicable
period, The Warranty ~eriod commences on the date Supplier submits
its notice of completion of its instalhtion if Materiel is installed
or repaired by Supplier, or on the date of shipment of Materiel if
not installed by Supplier.
(1)

Unless otherwise agreed the following shall apply:
Warranty Period
New Materi e.1 .

Materiel
Switching Systems and equipment
intended for use in such Systems
Transmission Systems and equipment
intended for use in such Systems
Switching processors
Lightwave Systems and equipment
intended for use in such Systems
Central office power equipment
. All other Materiel

Repairs

24 Months

5 Months

24 Months
24 Months

6 Months
6 Months

'24 Months
24 Months'
12 Months

6 Months
6 Months
3 Months

(2) . If. under normal and proper use. a defect or nonconformity
appears in Materiel during the applicable Warranty Period, and
Customer noti fi es Supp 1i er in writ; ng of such defect or
non-coJ1formity not 1ater than thi rty days after the expi rat; on
of such Warranty Period and follows Supplier's instructions
regarding the submission of any warranty claims, Supplier at its
option, will either repair or replace any defective Materiel
without charge or provide a refund or credit based on the
original purchase price and applicable transportation charges,
if any,
(a)

Where defective or non-conforming Materiel was furnlshed
and installed by Supplier, Supplier shall, at its'op~ion
and expense, with Customer's consent <suchffi.'Xn.sJn.t not to
~ ~on COI\toined r.e=-",l" !k'l,;~;;! rv.-<t
b':< d~ to unot.rthorh...c! ~~:'<''''''L !'; it

46 -

~"t fO! ~ by al1tbi~::c~~~:;Q!tcr-s
£.-..vnIDI"l .J n ..J"THe •.,.........!-~,';:,;, ....
~ l.
L.<. ••, _

•

I"l..._"

\Mw;<

'rOOp.-\,,;),1Gl Q.~or."'_;L'" c..,;..

Agreement No. GAAOOOl

SECTION C
ACQUISITION OF MATERIEL
be unreasonably withheld) either repair or replace Materiel
at Customer's site. remove Materiel and return it to
Supplier's repair facility or' authorize Customer or its
designee to remove and return the Materiel to Supplier's
r~pair facility.
If the latter option is selected,
Supplier will reimburse Customer for the reasonable costs
of removing and returning Materiel including reasonable
transportation costs. Supplier shall pay the costs of
returning the repaired or replaced Materiel to the
destination designated by Customer (within the 'contiguous
forty-elght United States). Supplier sh.all. at its option
and expense. and with Customer l s consent (such consent not
to be unreasonably withheld) either reinstall the repaired
or replaced Materiel or authorize Customer or its' designee
to reinstall Materiel. If the latter op.tion is chosen,
-Supplier .shall reimburse Customer for the reasonable costs
of reinstallation.
(b)

Where the defective or nonconforming Materiel was .not
installed by Supplier, Customer shall return Materiel to
Supplier's manufacturing or repair facility for repair·or
replacement.
However, if Supplier has local personnel
available who in Supplier's judgeme~t are capable of making
the repair or replacement. such repair or replacement shall
be made on-site. Where Materiel. is to be remov~d for
repair or replacement, the cost of this removal. and any
transportation expense associated with, returning such
Materiel to Suppller shall be borne by Customer. Suppller
shall pay the costs of transportation of the repaired or
replaced Materiel.to the destination designated by Customer
(within the 'contiguous forty-eight United states~. The
cost of reinstallation of such repaired or replaced
Materiel shall be borne by Customer .

. (c)

If Supplier substantiates to Customer that Materiel with
respect to which Customer has submitted a warranty claim is
not defective or nonconforming, Customer shall pay Supplier
reasonable costs of handling, inspecting, testing ·and
transportation incurred by Supplier.

(d)

In repairing or replacing any Materiel, part of Materiel or
software m~dium under this warranty, Supplier may use
recondi tioned or refurbi shed parts. Repl aced Materi e 1 or
parts shall become Supplier1s property.

, (e)

Repa irs or replacements made pursuant to th is ,warranty
clause shall be performed in a time period agreed by the
parties.
PRIVA'l'E

11M Womation c:onbined Mrsin sh:xzk( ftOf
be dixiosed tc unovtnom:ed persoru. II is
1MOn1 for Use bv authorized representotivef,
~
Nonnwooerr..
Moc.Intoin and P'OdfK: NortnW9rt f.d!

•• ••_'of

-47-

T~~~Ofl~.

000842

Agreement No. GAAOOOl
SECTION C
ACQUISITION OF MATERIEL

(3)

The Warranty Period for remedied Materiel shall be the greater
of the period set forth in paragraph c) above or the remainder
of the original Warranty Period, if any.

All warranties shall survive inspection, Acceptance and payment.

THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE IN' LIEU OF ALL 'OTHER
EXPRESS AND IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE.
CUSTOMER1S SOLE AND EXCLUSIVE REMEDY SHALL BE SUPPLIER'S OBLIGATION
TO REPAIR, REPLACE, CREDIT OR REFUND AS SET FORTH IN THIS WARRANTY;
PROVIDED, HOWEVER, THAT SUPPLIER SHALL BE LIABLE FOR CONSEQUENTIAL
DAMAGES ARISING OUT OF ANY BREACH OF THE FOREGOING WARRANTIES OF THE
TYPES AND IN AMOUNTS AS FOLLOWS:
(1)

. A MAXIMUM OF $2 500,000 FOR PERSONAL I NJURY OR DEATH TO EACH
. INDIVIDUAL;

(2)

A MAXIMUM OF $5,000,000 FOR PROPERTY DAMAGE PER.OCCURRENCE.
(PROPERTY DAMAGE SHALL NOT INCLUDE ANY LOSS OF REVENUE OR
PROFITS); .
.

(3)

A MAXIMUM OF $10,000,000 PER OCCURRENCE.

C13.PROVISION OF EQUIPMENT

Upon Customer1s request,. and subject to availability, Supplier will,
at no additional charge, provide Customer with the use of Materiel
simllar to Materiel 'ordered by <;ustomer, but not yet installed, for
purposes of program testi ng, convers i on, compi1 i ng and other
activities. if Supplier normally provides similar use of such
Materiel to its other customers.

If Supplier has equipment available for testing Materiel for defects
or failures, Supplier shall, upon Customer's request, deliver such
equi pment duri og the Acceptance Period and any warranty period. At
Supplier's ·option, Supplier may sell or lease such equipment to
Customer at Supplier's current rates.

C14. REPAIRS NOT COVERED UNDER WARRANTY

Supplier shall provide repair service on all Materiel provided· by
Supplier for at least five years aftet Materiel is rated "manufacture
discontinued. 1t Unless otherwise agreed, Supplier shall ship r.epaired
or replacement Materiel which meets current Specifications with which
Materiel
is
compatible,' within
Supplier's
published
repair
intervals.
With the concurrence of and sc~eduling by . Customer.
repair may be made by Supplier on-site.
~ATE
... lftfa likJdor! contained hereM Ihoukt tid

be dilc:loaed to lII'ICIuthori:ed persofll. It i5
meant for \118
outnonted repl'esentatiww
•
__ of Not-tnwestem.,
NIountain Qncl~c Northwest

-48-

'.lephone Componiet on~.

90U

0008 4; 3

Agreement No. GAA0002
NT!
SECTION B
·GENERAL TERMS AND CONDITIONS

If Customer notifies Supplier of any deviation. Supplier shall then.
at" no additional charge, promptly take reqUired action to correct
such deviations which the parties agree should ·be corrected.
Following corrective action by Supplier, Customer may, at its option,
repeat the Acceptance Test.

817. WARRANTIES

THE WARRANTIES AND REMEDIES SET FORTH BELOW CONSTITUTE THE ONLY
WARRANTIES OF- SUPPLIER WITH RESPECT TO MATERIEL· AND CUSTOMER'S ONLY·
REMEDIES IN THE EVENT SUCH WARRANTIES ARE BREACHED. THEY ARE IN LIEU OF
ALL OTHER WARRANTIES. WRITTEN OR ORAL. STATUTORY, EXPRESS OR IMPLIED,
INCLUDING, WITHOUT llMITAnON, ANY WARRANTY WITH RESPECT TO ANY SERVICES,
EXCEPT INSTALLATION SERVICES, PROVIDED BY SUPPLIER HEREUND~R, AND ANY
WARRANTY OF MERCHANTIBllIT! OR FITNESS FOR A PARTICULAR PURPOSE. IF THE
REMEDIES SET FORTH BELOW FAIL OF THEIR ESSENTIAL PURPOSE, \THEN THE
PROVISIONS OF CLAUSE B40 a lIDEFAULT" SHALL APPLY. NEITHER SUPPLIER NOR
NORTHERN TELECOM LIMITED SflALL BE LIABLE. FOR ANY CONSEQUENTIAl DAMAGES OF
ANY NATURE WHATSOEVER.
Supplier warrants that:
a)· Supplier shall have full and complete title, free ·of all liens and
e'ncu!J1brances. to all Materiel, excluc!ing Software. that is sold to
Customer by Supplier on the Delivery Date of Materiel. Supplier
warrants that it has the right to grant to Customer the 1i cense for
.Software.
.
b) Supplier shall not permit the creation of any nen, encumbrance or
security interest in anY,Materiel sold or licensed to· Customer.

·"0~.

Materiel, excluding Software, shall be free from defects in design,
materials and workmanship and shall conform to Supplier's
Speclfi cations and the requi rements of Orders accepted by Suppl i er.·
Defecti~e Materiel, excluding Software, shall be repaired or replaced
with a new or "functionally equivalent replacement, at no charge
during the warranty period.

Materiel shall be compatible with other Materiel specified in an
Order; or Related Order. and shall function with other material
furnished by customer and specifically identified in an Order,
prOVided that ·such Customer material conforms with Supplier'S
Technical Specifications.

If Supplier 1S
warranty rights,
but not 1i mited
shall assist and
warranty.

not the manUfacturer, Supplier shall assign all
to the extent it has the right to do so, including.
to. the complete manufacturer s warranty. Supp 1i er
cooperate with Customer in making claims under such
I

PCWATI
,.

..... ..,.~ eOma~~~Rtf

. be dhdoted to una.nnorired penon!'. ., it
fl'leont for use by outhori7ed represan'OJAaI>·
of U S W!;!st. Inc., and .of North~

-15-

000844

H.ovntoin and Pacific Norrh.....ed Bel
TEllep~onEi Compon.at only. .

Agreement No. GAA0002
SECTION B
GENERAL TERMS AND CONDITIONS
f)

The appl1cable warranty will not be affected by removal, relocation
or resale of Materiel during the warranty period.

Personnel that Supplier furnishes shall be qualified and shall
perform tasks and functions in a workmanl ike manner. If personnel
are unavailable or in Customer's opinion unsuitable, Supplier shall
consult with Customer an~ provide, at Customer 1 s request, replacement
personnel to ensure immediate continuation of Services at a competent
level. Supplier shall bear all associated costs necessary to train,
qualify or update such personnel .

The warranty period for each initial System or ad.ditions to a System,
excluding Software, shall be:
mon~hs

(1)

eighteen

from the Delivery Date;

(2)

twelve months from the Acceptance Date; or

(3)

twelve months from the forty-fifth day after the Completion Date.

In any case, the warranty period shall be the fi·rst of these three
periods to expire.
.

)

The warranty peri od for all other Mater.i e1, except Software. shall
expire twelve months from the Delivery Date.
'
.

Supplier wa~rants that lnstallation Services provided hereunder shall
be performed in a fully workmanlike manner in accordance with
Supplier's Specifications and- the requirements of the Order.
Supplier further warrants that such Services shall be free from
defects in workmanship for a period of one year from the Acce.ptance
Date.

All warranties shall survive inspection,

If Customer be 11 eves that there is a breach of warranty, customer
will. notify Supplier during the warranty period. describing the
claimed breach. Supplier shall promptly investigate the claim and
shall advise Customer of Supplier1s plans for corrective action, if
any. Except 'as provided below,· Supplier shall. at no cost to
Customer:

~cceptance

and payment.

(1)

begin on-site repairs within five . werking days of receipt of
verbal notification and work continuously and expeditiously
until repairs are completed, if the parties agree that on-site
repairs are necessary.

(2)

repair defective Materiel or replace same with new or
functionally equivalent Materiel at Supplier's option <unless
otherwise agreed,· Supplier shall ship such repaired Materiel

.:J

m/A'TI
ft.ltffutmutlon c:omained he""" ~It
~ d1tcb8d to ~m.d penoN.
fIMlQftt fOl' ute b,o outhariud ~reset'l~
of.tJ S West, Inc., and.of North"OQ"" ).
Mcuntoin and Pacific ~~ BIll
;
T~~ Compo'" ~
.;

i:'

- 16-

o00845

Agreement No. GAA0002
SECTION B
GENERAL TERMS AND CONDITIONS
within thirty calendar days or receipt of defect1~e Materiel, or
ship replacement Materiel within thirty calendar days of re.cei·pt
of notification to do so.);
(3)

ship replacement Materiel without charge within thirty calendar
days of receipt, if Materiel returned to Supplier for repair is
determined by Supplier to be beyond ~epair;

(4)

bear the risk of in-transit loss and damage and shall prepay and
bear the. charges for freight for shipments of repaired or
replacement Materiel sent to Customer (Customer shall bear risk
of in-transit loss and'damage and shall prepay and bear the
charges for freight for shipments sent to Supplier fo~ repair or
replacement.
Customer may obtain shipping and packaging
instructions from Supplier prior to returning any Materiel under'
warranty.); ,
'
.

CS}

warrant repaired or replacement Materiel for the remainder of
the origin~l applicable warranty period or for ninety days,
whichever is longer, calc.ulated from the date the repair is
completed or replacement is shipped; ,and/or

(6)

bear expense for removal and/or re":';nstallation of Materiel
under warranty, excluding plug-in or portable Hems of
Materiel. (As agreed , Customer or others may remove and/or
re-i nstall Materi el under warranty. Expenses for such removal
and/or re-installatlon shall be"billable to Supplier).

The warranties set forth in this Section shall not apply to
components of Materiel which are normally consumed in operati'on or
which have a normal life inherently shorter" than the applicable
warranty period, such as light bulbs and fuses, nor to material
provided by other suppliers.

This warrarrty shall not extend

)
-'

Materiel which has been:

(1)

subjected to misuse, neglect, accident or abuse not caused by
'Supplier;

(2)

improperly wired; repaired or altered by anyone other than
Supplier, except pursuant to Supplier's instructions;

(3)

damaged 'by fire, explosion, acts of nature or ex.ternal power
failure; or

(4)

used in material
violation of
instructions furnished by Supplier.

.J
"

the

appropriate

written

Class A, AC and AR changes, as defined in the Section "Class Changes"
of Appendix 4, "DOCUMENTATION AND CHANGE NOTICES.'I, are in addition to
Supplier's obligations hereunder.

-17-

Agreement No. GAA0002
SECTION B

GENERAL TERMS AND CONDITIONS

Supplier warrants to Customer that Software licensed by Supplier and
integral to Materiel ordered hereunder conforms to SlIPplier's
Software Specifications and shall function without material troubles
which result from defects in design of the Software for the
applicable warranty period for such Materiel. If the Software fails
to so conform, Customer's sole remedy and Supplier's sole obligation
under this warranty shall be for Supplier to correct the failure.
This obligation and remedy shall be conditioned upon:
(1)

Supplier's receipt of notice of failure from Customer within the
applica~le warranty period;

(2)

the Software not having been altered by other than Supplier;

(3)

the Software not having been installed outside the U.S.; and·

(4)

failure not being the result of mishandling. abuse. acts of God,
misuse. improper activity. including storage, installation,
maintenance.
servicing or· operation.
including use in
conjunction with hardware other than the Materiel. or any act or
omi ssion of Customer prohi bited or requi red under the terms of
this Agreement inclUding any inaccuracy or incompleteness in
infqrmation provided to Supplier.

The ·correction of ar:Jy s·uch failure shall not extend the applicable
warranty period either as .to .such Software or as to any other
Software pr Materiel.
B18. TAX WARRANTY

Except where expressly specifled otherwise in an Order. all Materiel,
exe 1udi ng Software. procured hereunder sha 11 be new Secti on 38 property
eligible' for investment tax cred"it under the Internal Revenue Code of the
United States and applicable. rules and regulations. If any action or
default by Suppller shall cause a denlal. loss. recapture or forfelture
of all or' any part of any deduction or credit to which Customer is
entitled under this clause. Supplier shall reimburse Customer in full for
loss of any tax benefit so that Customer is made whole.
This
reimbursement shall incude a sufficient additional amount for any state
or federaF income taxes that Customer must· pay on the reimbursement
amount~
This clause shall not apply to Software or any repaired,
replacement or refurbished Materiel.

819.

~ p irfieeD

P'j

'r7rl'1G N
c..

J....

D
I
6,rT

Suppller shall provl
in • training materials
1n accordance w'
an lor Servlces.

O~~d5e

P1.J

support
Customer

:0847

PflNAT'E

,
-'

-18-

'!he .~ contcino&d Nr9ill ~ ~
be dl$Closed 10 vncwthom:.d ~norIS~ lJt •
meant for Ule by outhorrzed ntopl'e~~
of US West. Inc.• c,.,d ~f /-lcrth..,~ )
},l,oumc;n and Pacific No~ fIGI
:
T~tt Compo..... onJt.
i

the requirements of this Procurement 'Contract, customer,may
cancel this Procurement Contract at any time, at its sole
discretion, with no liability whatsoever._ If customer so
cancels, customer shall be liable for Orders already placed,
in accordance with the terms of this Procurement Contract and
the GPA. This clause does not lim.it or supersede the
provi~ions of section 17 of this Procurement Contract.

11.0

EMERGENCY SYSTEMS

11.1

In the event that an emergency or catastrophic event affects
any of Customer's switching Systems, Supplier agrees to
immediately provide an emergency back-Up System which may be
utilized by Customer until a replacement System arrives.
Supplier agrees to retain on-hand such emergency back-Up
System as well as an emergency stock of Materiel, Software
and SUfficient· numbers of trained personnel to provide
Services in'the event of an emergency. Such System shall be
capable of serving not less than one thousand (1,000) lines.

11.2-

If Customer uses an emergency System described in section
11.1, Customer agrees to expeditiously order a replacement
system.
-Supplier agrees that such replacement Systems
Ordered - from Supplier shall have the, highest possible
priority in Supplier's manufacturing and production schedule.

11. 3 I f

the System described in section 11.2 is utilized by
Customer for an emergency, Customer shall pay all related
costs for transportation to and from Supplier t s facility, and
for services provided by Supplier.
In addition, customer
shall pay a monthly usage fee for the emergency System at the
rate specified in Appendix 2. If, however, Customer Orders
a replacement system from Supplier, all usage fees paid by
Customer ,for the emergency System will be applied against the
price of the replacement System.

11.4

supplier shall provide to customer a telephone number atwhich customer may obtain emergency replacement parts 2.4
hours a day, 7 days a week.

12.0

WARRANTIES

12.0

For the purposes of this Procurement Contract, the following
warranty periods shall apply:

·.'
......

NOTICE
NOT FOR USE OR DISCLOSURE OUTSIDE 'U S WEST AND NORTHERN TELECOM

EXCEPT UNDER WRITTEN AGREEMENT
13

000848

12.1

The warranty period for each initial System or
Extensions to a System, including Software, provided
with the System or Extension,shal-l be thirty (30) I
months from Shipment Date;
~
The warranty period for all other Materiel shall
expire twenty-four (24) months from the ShipmentDate;
-~
The warranty period for Engineering and Installation
services shall be as follows:
A)

Where Engineering and Installation services are
associated with an initial System or an
Extension to a System, the warranty period
shall, be the same as the associated warranty
, period for such initial System or Ext~nsion.

'B)

Where 'Engineering and Installation Service~ are
not associated with an initial system or an
Extension to a System, the warranty period
shall be twelve (12) months from·the completion
of such services.

The warranty and remedies for Engineering services
shall be consistent with thos!: for Installation
services, under the GPA.'
12.4

: ·0-:
...•

The warranty period for repaired or replacement
Materiel shall be six (6) months or the remainder
of -the original
applicable warranty period,
whichever is longer, calculated from the date the
repair is completed or replacement is shipped.

13.0

CAPACITY

13.1

Supplier warrants that the capacity of any System ordered
under this Procurement Contract shall be capable of meeting
or ~xceeding the .capacityrepresentations made by Supplier
in Appendix 4. Should a system not meet the capacity
~equirements as specified in Appendix 4, supplier shall, at
no additional charge, provide customer any additional
Materiel, Software and Services required to make the System
perform as warranted.

NOTICE
NOT FOR USE OR DISCLOSURE OUTSIDE U S WEST AND NORTHERN TELECOM
EXCEPT UNDER WRITTEN AGREEMENT
14,

000849

Agreement No. CBC0002
AmendJ;lent 1
December 11, 1989

ATTACHMENT A
ERICSSON
WARRANTY INFORMATION

Materiel and software
Materiel

Warranty .Period

warranty Period
(Furnish & Install)

(Furnish-only)
AXE'lO

2 years after receipt

2
years
from
installation date

Licensed
Software

2 years after receipt

2
years
from
installation date

custom
Software

1 year from completion
date

N/A

services

All Services are warranted for a period of 1 year following
completion.

Repair " Return
.--

All repaired and returned Materiel is warranted for a period of 180
days, or the remainder of the warranty period, whichever is longer.

NOTICE
NOT FOR USE OR DISCLOSURE OUTSIDE U S WEST AND ERICSSON
EXCEPT UNDER WRITTEN AGREEMENT
Page 5

000850

SSUE DATE (MM/DD

10/08/91

CP09S3-1

PROOUCER

~ ~:!~:~~:;~;:~¥:!g~~fiericas

THIS C RTIFICATE S ISSUED AS A MATTER
INFORMAT ON ONLY AND CONFERS
NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AMEND,
EXTEND OR ALTER THE COVERAGE AFFORDED BY tHE POLICIES BELOW.

C
_ _O_K_P_AN
__I_E_S_ _AF
__F_O
__
R_D_I_N_G__C_O_VE
__RAG_E

ca4PANY

A AMERICAN RIDGE· INSURANCE COMPANY

~ J.l

p_l_a_n_e_t_I~n-s-u-r_an:__-c-e-c-o-·----~----_!1

im1-,-IN-SUR-E-O-----------------:;_;_;_;_:Y_B
__

: ,; American Telephone and
,.'1 Teleqraph Company
1550 Had1son Ave •
. ~ New York, N. Y. 10022

CC»4PANY
LETTER
COMPANY
LETTER

. ,

WJ
wi

Nat.l Union Fire Ins Co of Pittsburghjl~1!
C American Ridge Ins. Co.
,,,,,
Self Insured Retention
D Hartford Fire Insurance Company

COMPANY

•

~:p;;~

~ CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,
AND CONDITIONS OF SUCH POLICIES.
.'
POLICY
POLICY
LIABILITY LIMITS.IN THOUSANDS
EFFECTIVe EXPIRATION ~-=;.::.:..:..::....:=.:.:..::...=::==:..-_i!m
POLICY NUMBER
TYPE OF INSURANCE
(MM/DD/YV) (MM/DD/YY) ::::::::::;::::::::::::::::::::: EACH OCCURRENCE AGGREGATE

i' ~ EXCLUSIONS,

Ii~R

II~

X COMPREHENSIVE FORM

GENERAL LIABILITY

BOOILY
INJURY

][ PREMISES/OPERATIONS
~
][ UNDERGROUND EXPLOSION &
!lli;
COLLAPSE HAZARD
~.
X PRODUCTS/COMPLETED OPERATIONS
@l A X' CONTRACTUAL
~ . Y INDEPENDENT CONTRACTORS
1W X' BROAD FORM PROPERTY DAMAGE
PERSONAL INJURY·

GL-2~O'-01·91

09/01/91

09/01/92 PROPERTY
DAMAGE

HI & PD
COMBINED
$ 2500
I--.-----......
PERSONAL INJURY

$ 2500

~~~
'''',i

-----+----~!.:.:.~.;t,;.~.:.:"l

~ ..,

L~.~~+....l:;;.;;;;;;;;;;:;:;:;;:;,:;:;;.;:===+_----....:....------+----+----...jf--_--"""T----+$----..{@i
~
AUTOMOBILE LIABILITY
BODILY INJURY
.."
~..~

::'1~~

~!
~.~.~J.-.

ALL OWNED

mB _

Auros

,il;;

(PER ~ERSON)

ANY AUTO
ALL OWNED AUTOS (PRIV. PASS.)
(OTHER THAN )
(PRI.V. PASS.)

. BODILY
NO•. NKA 010015 00

09/01/91

09/01/92

HIRED AUTOS
NON-OWNED AUTOS·
GARAGE L.IABILITY

'$
~l

EXCESS LIABILTY
UMBRELLA FORM
'"

1.1 D
~

OT::K::::

BE308-1187

:::~~T::M

S:::- : :::::-::TENTION
5500,000 .
10WBML 4967 (CALIF.)
10\lERML 2241 . (lEX)

. AND

EMPLOYERS' LIABILITY

;

10/15/90

10/15/91

1/1191
4/1/91
3/1/91

111/92
4/1/92
311/92

INJURY
(PER ACCIDENT)

PROPERTY
DAMAGE

BI & PO .
COMBINED

2500

BI &PD
COMBINED

5000

I:~RI::::T:LCCATI"S1~Hl:~::E::A:b::: :':,..:~ ~~:~. ",500

5000 ~rl

: :~: : : ~: ~ : : : : m : 1 ;:~: 1~: ~: : r: 1: m~: : m: ~ ml~!llI1

STATUTORY
5500,00
ir~ 5500,000
:::::::::~: $500,000

: :~: : : :

(EACH ACCIDENT)
(DISEASE-POLICY LIMIT) ~~
(DISEASE·EACH EMPLOYEE)[~~;

the

I-cERTI FI CATE
,

~
>

HOLDER;WW~~l;ml{~~Mu!@~~~{~~~~~~!mrmr~~m~~~mlmw.n~CANCEL.
LAT I ~~~m~lm~l~i~r1l!~~~\·~!m~~~ilf~~~l~~~!:fi!1E.rl:ll!l~:!1lJ:!!~l~[llJ,~~~~t~~~llf1,~lll~*~1
\!tSHWLD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE TilE
.
••••••.• ,

••---- --.',

•• ,

-- •• W",

'." ,

OF WASHINGTON DEPT. OF
.>RRECTIONS
.
410 W. 5TH.
.
OLYMPIA, WASHINGTON'
~ATE

~XPJRATION DATE THEREOF, THE ISSUING COMPANY WILL ENDEAVOR TO MAIL L!~~,
~AYS WRITTEN NOTICE TO THE CERTIFICAtE HOLDER NAMED TO THE LEFT, BUT i~i

!tAlLURE TO MAIL SUCH NonCE SHALL IMPOSE NO OBLIGATION OR LIABILITY
toF ANY KIND UPON THE CC»4PANY, ITS AGENTS OR REPRESENTATIVES.

[w.l

:ml
:~~~

...

. NOTICE:

Self Insured- General and Auto Liability
Be' advis~d, the first $2.5 million of liability insurance
indicated on the attached certificate is what is referred to in
the insurance industry as a "fronting arrangement"; AT&T is really
self insured. T~e fronting arrangement makes it easier to comply
with customers request for insurange coverage without having to
explain IIself insurance.·u since the arrangement is truly a self
insured mechanism, you are subject to a bill back for all
liability claims up to $2.5 million.
Additional Insured - adding another to our policy, although
acceptable, is to be discouraged whenever possible. Although the
intent is to provide coverage off~red by the policy to the_
additional insured for liability resulting f~om the negligence of
AT&T (generally applies w~en both are named in a suit), this
restrictive interpretation may not survive in some courts. It is
possible# that adding. another simply as additional insured may
.entitle that party to coverage under our policy for their
negligence.
In order to avoid this misrepresentation of intent, all
certificates of insurance making reference to additional insured
will b~ accompanied by a 'specific reference to the project/work
performed or occupancy of premises.
Example:
ABC Corporation is added as additional insured with respect
to work being ~erformed by AT&T only.
or
ABC corporation is added as additional insured with respect
to work performed'under co~tract Y12359 by AT&T.
or
ABC Corporation is added as an additional insured as respects
occupancy of leased premises by AT&T.

000852

-=-

AT&T

This Agreement is entered into between AT&T Communications, Inc. , acting on behalfofthe Interstate
Division ofthe American Telephone and Telegraph Company and the AT&T Communications interexchange
companies (hereinafter c1\.T&:r") and
WASHINGTON STATE DEPT. OF CORRECTIONS
("Agenl")
•

Company name

WHEREAS Agent is responsible for' the placement of public telephones on the premises listed in
Attachment A hereto and has arranged for the placement on such premises ofpublic telephones owned and
operated by a local exchange company ("LEC")., the parties agree as follows:
1. Agent represents and warrants that it is authorized to make decisions concerning public telephone
service at the locations listed in Attachment A, including the right to select the primary interexchange

carrier ("PIC") for operator assisted ("0+") interLATA calls placed from those locations. _
2. Agent hereby selects AT&T as the "0+" PIC for the LEC public telephones at the locations listed
in Attachment A, and it appoints AT&T as its Agent for the purpose of submitting Agent's selection
ofAT&T as its PIC fur such telephones. Agent also agrees that it will promptly sign and return any
ballot received from a LEC in connection with "equalaccess" for that LEC's public telephones and
to name AT&T as Agent's "0+" PIC on the ballot. Nothing in this Agreement requires Agent to route
"1+" interLATA calls to AT&T from the telephones covered by this Agreement.
3. Agent must inform AT&T ofthe telephone line numbers for each ofthe LEC public telephones at the
locations listed in Attachment A ("locations") and all changes or additions to those numbers. Agent
may direct the appropriate LEe to provide AT&T with such information, but AT&T is not obligated
to pay the commissions descnbed in paragraph 5 below unless and until it has been provided with
correct line numbers for the LEC public telephones.
4. Agent will use its best efforts to retain the placement of the LEC public telephones at the locat~ons
listed in Attachment A during the tenn of this Agreement. If the number of LEC public telephones
covered by this Agreement decreases substantially, AT&T has the right to terminate this Agreement.
5. AT&T agrees to pay Agent a commission as described in AttachmentB on the billed revenues for nonsent paid (Le., collect, credit card and bill¢ to third number) AT&T calls placed from the LEC
pnblic:: telephones at the locations listed in Attachment A, prov~ded that:
a. Agent complies with all of the requirements in paragraphs 1-4 above.
b. Agent will indenmify and hold AT&T harmless against any claim by any third party for
commissions relating to the LEC public telephones covered by this Agreement.
c. Agent will provide AT&T or its designee with reasonable access to Agent's records relating
to this Agreement.
6. This Agreement will begin upon the signing of this Agreement by both parties and will be in effect
for the perioddescribed in Attachment B. AT&T's obligation to pay commissions pursuant to paragraph
5 above will begin on the date that any-LEC first in;lplements Agent's selection ofAT&T as Agent's
"0+" PIC from that LEC's covered telephones. AT&! may terminate this Agreement with respect
to any or all ofthe locations listed in Attachment A by sending written notice to Agent if the Federal
Communications Commission, a State Public Utilities Commission or a court of competent
jurisdiction issues an order or ruling which contains terms or conditions that materially and adversely
affect this Agreement, its profitability to AT&T, or the ability of AT&T or Agent to perform its
(over please) .

000853

obligations as set forth herein. In additiQn, if applicable rules and regulations change, so that Agent
is not pennitted to select the interexchange carrier fur all "0+" dialed interLATA call,s from the covered
. telephones, Agent's duty to route all such calls to AT&T will end, and AT&T may tenninate this
Agreement by sending written notice to Agent. Tennination orthis Agreement under this paragraph
will not give Agentany right to seek damages from AT&T as long as AT&T complies with itsobligations
to Agent up to the date of termination.

7. Except in cases involving willful or wanton conduct, AT&T's liability to Agent is limited to its
obligations to pay commissions as described above. AT&T SHALL NOT BE LIABLE FOR ANY
INDIREcr:SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE
OF ANY KIND, INCLUDING LOST PROFITS (WHETHER OR NOT AT&T HAD BEEN
ADVISED OF THE POSSiBILITY OF SUCH LOSS OR DAMAGE), BY REASON OF ANY ACT
OR OMISSION IN ITS PERFORMANCE UNDER THIS AGREEMENT.
8. Any technical or business information or data disclosed or furnished to Agent by AT&T
("information"), induding all information relating to AT&!' calls, remains the property of AT&T.
"When in tangible form, this information must be returned upon request. AU such information must
be-kept confidential by Agent and used only in Agent's performance under this Agreement, unless
the information was previously known to Agent without any obligation ofconfidentiality or is made
public by AT&T.

9. This Agreement and any attachments herem constitute the entire understanding between the parties.
They supersede ~ prior understandings, orill or written representations, statements, negotiations,
proposals and undertakings with respect to the subject matter hereof. All amendments to this
Agreement must be in writing, must refer specifically to this Agreement and must be signed by
"authorized representatives of the parties..

AT&r Communications, Inc.
By:

.
(Authorized Signature)

Dale

PrintlType ilame: SANDY WHITtARK
Title: REGIONAL OPERAIIONS MANAGER

4!) WASHINGTON STATE DEPT. OF CORRECTIONS
Company Name

By:

(:7Au"":":'lh-on-;-·zod"7S;:::-igna~lU-:re)----------

Date

G Print/Type name:
Title:

410 WEST 5TH (P.O. BOX· 9699; FN-61)
Company address

OLYMPIA~ WA

98504

City

Slate

Zip Code

Company telephone number

(9.",...,......,.",.....,=-:-----:-:--,...-,-:----Federal"lBx ID (To issue commission cheeks)
}

000854
001612-ll8

I I •

• II

'fo eilsure you receive your full commission, it is important that
.
you write down each ofyour local telephone company public phone numbers.
(Complete one Attachment Aform for each business address. You may have to copy this form
beforefllling it out ifyoll bave multiple locations.)
~.

WASHINGTON STATE DEPT. OF CORRECTIONS

~ COMPANY NAME

410 WEST 5TH (P.O. BOX 9699; FN-61)

- - - - NEW ACCOUNT

COMPANY ADDRESS

OLYMPIA, WA

98504

_ _ _ ADDITIONAL IJNE(S)
mCODE

SfA'ffi

CI1Y

o LOCALGTETHLEPHONE COMPANY

_ - : - _ DISCONNECT I1NE(S)
TYPE OF COMPANY
AUTIiORIZED CONTACI' PERSON

Local Tdephone Company
Public Phone Number

(!)

set Type:
Coin or Coinless

Local Telephone Company
Public·Phone Number

BY:

ACCEPTED BY: AT&T

AUTIiOlUZED SIGNATURE

AtnHORIZIlD SIGNATURE

e CoinsetorType:
Coin1ess

SANDYWHITLARK. REGIONAL OPERATIONS MANAGER
PE OR PRINT NAME

DATE
PHONE NUMBER DURING BUSINESS HOURS

IVl'l7'S~an

TYPE OR PRINT NAME

DATE ,

··3
To ensure you rec~lve your full commission, it is tmportant that
you write down each ofyour local telephone company public phone numbers.
(Complete one Attachment Afarm for each business address. YO!l may have to copy this form
beforefilling it our ifyou have multiple locations.)

'WASHINGTON STATE DEPT. OF CORRECTIONS

(!)

PTI
LOCAL TElEPHONE COMPANY

COMPANY NAME

410 WEST 5TH (P.O. BOX 9699; FN-61)

_ _ _ NEW ACCOUNT

COMPANY ADDRESS

OLYMPIA. 'WA

98504

_ _ _ ADDmONAL LINE(S)
. meOOE

STATE

_ _ _ DISCONNECf LINE(S)
TIPE OF COMPANY

AunIORIZED CONnCT PERSON

I.ocal Telephone Company
PubHc Phone Number

'BY:
G) AUUiOIlIZED SJ,GNATURE
PH OR pRINJ' NAME

(!)

Set Type:
Coin or Coinless

Local Telephone Company
Public Phone Number

(!)

Set Type:
Coin or Coinless

ACCEPTED BY: AT&T
AlTIHOJUZEO SIGNATIJRE
TYPE OR PRINT NAME

SANDY WHITLARK, REGIONAL OPERATIONS MANAGER
DATE
PHONE NUMBER DURING BUSINESS HOURS

0lI171-ll11

DATE

._'

To ensure you receive your full commission, it is important that
.you write down each of your local telephone company public phone numbers.
(Complete one Allacbmel1t A/otln for eClcb business address. YoU may have to copy Ibis form
beforeftlling it alit ifyou haL'e 111ultlple JocatfollsJ

.WASHINGTON

STATE

DEPT. OF CORRECTIONS

"" COMPANY NAME

410 WEST 5TH (P.O. BOX 9699; FN-61)
OLYMPIA. WA

LOCAL TELl!PHONE COMPANY .

- - - - NEW ACCOUNT

COMPANY ADDRESS

98504

.CITY

4:) U. S. WEST COMMUNICATIONS

_ _ _ ADDITIONAL IJNE(S)
ZIP CODE

STAlE

_ _ _ _ DISCONNECf IlNE(S)
TYPE OF COMPANY
AUl1fORIZED CONTACT PERSON

Local Telephone Company
Public Phone Number

setType:

Coin or Coinless

Local Telephone Company
Puhllc Phone Number

BY:

ACCEPTED BY: AT&T

AUTIlORIZED SlGNATURE

AUIHORIZED SIGNATURE

PE OR PRINT NAME

Set Type:
Coin or·Coinless

TYPE OR PRINT NAME

SANDY WHITLARK. REGIONAL OPERATIONS MANAGER
DATE
PHONE·NUMBER DURING BUSINESS HOURS

DAlE

~00857

~AT8&T

-=-

This form details the, AT&T Individual Commission Plan
and needs to be returned with your signed contract.
I. The commission rate payable to Agent for each location listed in Attachment A and the term of this Agreement are
set forth below:

Commission Rate
On AT&T Non-Sent
Paid Revenues From
LEC Public Phones

Total Number .of Public Telephones
At A Location Routing "0 -:1-"
InterLATA Calls To AT&T

24,%

five (5)
The initial term. of this Agreement is a period of~ years from the date Agent first begins earning commissions .
on any telephone listed- in Attachment A pursuant to the terms ofparagraph 6 of the Agreement.
This Agreement shall be automatically renewed for additional one year terms unless either party gives thirty (30)
days' notice of its intention not to renew.
.'

2; AT&T Non-Sent Paid Revenues will be calculated based on a monthly period beginning on the 16th day of each
calendar. month and 'ending on the 15th day of the following month.

0008.58

001912·88

APPOINTMENT

AGENT

The undersigned does hereby appoint AT&T my agent, to
act in my name and stead, 'to handle all arrangements
with local "telephone companies (LEC's) to select AT&T
as the II 0+" carrier" for all curr"entand any future LEC public telephones installed at all locations
under my control throughout-the United states. It is
'understood-that only one "0+" long distance company
"f"or a LEe public telephone may be se3:ected for a LEC
pUblic telephone, and that the selection of more than
one "0+ 11 Icing distance company for a. LEC public
telephone may invalidate any choice. It is further
understood that there may be a charge by the local
telephone company(s) for each pUblic telephone line
if there is a change in choice o~ II 0+ II long distance .
companies following the initial selection.

WASHINGTON STATE DEPT. OF CORRECTIONS

(Company)

410 WEST 5TH

(Address)

(Signature)

OLYMPIA.RA 98504

(City, State)

(Name

(Business Telephone)

(Date)

Title)

0-00859

AMENDMENT NO.1 TO CONTRACT AGREEMENT NO. CDOP2681
THIS, AMENDMENT is made by the state of Washington, Department of
Corrections, hereinafter referred to as "DOCII, and American Telephone and
Telegraph Company, hereinafter referred to as IIContractorll " for the purpose
of amending that document entitled Contract Agreement, bearing Contract
No. CDOP2681, heretofore entered into between DOC and Contractor.
,It is mutually agreed that the above-referenced Agreement is hereby
amended as set forth below:
1.

Section 4, Subcontractors, is amended, in part, as follows:
A.

GTE. GTE shall install and maintain public telephone sets, all
associated equipment, lines, Dictaphone recording/monitoring
equipment and call timing and call blocking software at the
following location:
i.
ii.

Washington State Reformatory, Monroe
Twin Rivers Corrections Center

GTE shall install and maintain public telephone sets, all associated
equipment, lines, call timing and blocking software at the following
locations:

({it;-» '«Twin Rivers Gorre<?tioA9 k)enter»
iii. Indian Ridge Corrections Center, Arlington
iv.
Special Offender Center, Monroe
2.

Section 5, Term, is amended, in part ,as follows:
The term of this Agreement shall be five (5) years, commencing as of
March 16, 1992 ("Effective Date"). Subcontractor GTE shall provide
Dictaphone recording/monitoring equipment to Twin Rivers
Corrections Center. in addition to the other services already being
provided to Twin Rivers, commencing August 1, 1994 through the end
of the remaining contract agreement. .....

State of Washington
Department of Corrections

CDOP2681

Page 1 of2

Attachment 1r COMMISSION SCHEDULEr is amended, as follows:
1.

AT&T: commission rate of 24% on billed revenues from
operator-assisted intraLATA r interLATA and international calls
carried by AT&T.

GTE:
commission rate of 27% on billed revenues from operatorassisted local and intraLATA calls carried by GTE. For Twin
Rivers Corrections Center only. commission rate of 23% on billed
revenues for operator-assisted local and intraLATA calls carried
by GTE from August 1, 1994 through the remainder of the
contract term.

Additions to the text of this Agreement are shown by underline, deletions by
( strilwo ut».
All other terms and conditions of this Agreement shall remain in fuJI force
and effect.
IN WITNESS WHEREOF, the parties have affixed their signatures in execution
thereof.

CONTRACTOR

STATE OF WASHINGTON
DEPA JMENT OF CORRECTIONS

THIS AMENDMENT HAS BEEN APPROVED AS TO
FORM BY THE OFFICE OF THE ATTORNEY GENERAL.

State of Washington
Department of Corrections

CDOP2681

Page 2 of2

000861.

AMENDMENT NO.2 TO AGREEMENT BETWEEN
STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS
AND AT&T CORP. FOR INSTALLATION AND OPERATION OF
AN INMATE TELEPHONE SYSTEM AT STATE CORRECTIONAL
INSTITUTIONS AND WORK FACILITIES

This Second Amendment is made and entered into effective June 16, 1995, by and
between the State of Washington Department of Corrections ("Department") and AT&T
Corp., previously known as American Telephone and Telegraph Company ("Contractor"
or "AT&T').
WHEREAS, Department and Contractor entered into an Agreement on March 16,
1992 for the Installation and Operation of an Inmate Telephone System at State
Correctional Institutions and Work Facilities, bearing Contract No. CDOP268I '(the
"Agreement");
.
WHEREAS, Department and Contractor entered into an Amendment No.'1 to the
Agreement on November 30, 1994 for the purpose of modifying certain terms and
conditionS relating to Contracto(s subcontractor GTE Northwest Incorporated;
WHEREAS, the parties now wish to further amend the Agreement to provid~ for
.the addition of certain call control features for calls carried by Contractor and for an
increase in commissions on calls carried by Contractor; ,
NOW THEREFORE, Department and Contractor do mutually agree as follows:
,

1.
Department and Contractor agree that Contractor shall arrange for the installation
of certain call control features for mtraLATA, interLATA and international calls carried
by AT&T.
State Correctio'nal Institutions and Work Facilities to receive Sl.lch call
control features and the installation SChedule shall be determined by agreement between
. Department and Contractor. Contractor shall install and operate such call control
features through its subcontractor Tele-Matic CorPoration in accordance with the terms
and conditions set forth in Attachment B and Exhibit 1 hereto, which are incorporated
herein by reference.

The

2. ' . Commencing on the 16th day ofthe month following the signing of this
Amendment by Department, the commission rate paid by AT&T under the Agreement
shall increase to twenty-nine percent (29%) on billed revenues from operator-assisted
intraLATA, 'interLATA and international calls carried by AT&T.

000862

" f

~ ..

3.
Except as set forth above and in Amendment No.1, the Agreement remains
unchanged and its terms and conditions iil full force and effect.

AT&T CORP.

STATE OF WASHINGTON
DEPARTl\:fENT OF CORRECTIONS
By:,

~~
,
. - '_

"l...;y~

(

Gary Banning
. . (Typ,ed or Printed Name)
Adml m strator
Offjce of Contracts & Reglliations
.
(Title)

7/?- f-(

By:

\
(Typed or Printed Name)

~~/j~~

I
. (~ate)

(Date)

Approved as to Fonn:
OFFICE OF THE ATTORNEY GENERAL
STATE OF WASHINGTON
By:

(Typed or Printed Name)

Assf. IJTfV.
(Titlc)

5/,}/fP£

nnno~
,,:>
\..... OU.)

,",I

-:~ .~,

ATTACHMENT B'
,
.
AMENDMENTTO AT&T' COMMISSION AGREEMENT-

'!J"

':,7"

•

~,,'

•

INMATE CALLING SERVICE
The Agreement entered into on
15. 199.-:..... (hereinafter "Agreem!3nt") between AT&T Communications Inc. acting
on behalf of the Interstate Division of the American Telephone and Telegraph Company and the AT&TCommunications interexchange
companies (hereinafter "AT&T) and ,
(hereinafter
FACILITY NAME
"Agent") is hereby amended to include the following:

1. AT&T agrees that there will be no additional cost to
Agent for AT&T's provision qf AT&T Inmate Calling Services
("ICS")to Agent. This Amendment shall apply to all inmate
,telephones at the Locations. whether such telephones are
provided by a LEC ... by AT&T,or by AT&T's vendor. The
customized ICS elements requested by Agent for each facility
are specified in Exhibit 1 hereto.
2. In order to provide ICS. AT&T will cause certain "contro!"
equipment to be placed at either Agent's pre-mises or an offpremises location; however, that to the extent such equipment is
already in place at the Agent's premises and compatible with
ICS, AT&T will use that existing equipment. The ICS equipment
. shall be maintained in proper working order to insure lhe
functioning of the ICS features. If the equipment is placed at the
Agent's premises, Agent shall provide necessary space, power,
heat, air conditioning. and any other reasonable requirements
necessary for the functioning of the equipment required to provide
ICS. Agent shall permit AT&T or its vendor reasonable access to
the equipment in order to maintain the equipment.
3. A!I equipment placed pursuant to paragraph 2above to
provide ICS shall remain the property of ATHor its vendor, as
the case may be, and at the termination or expiration of this
agreement, AT&T shall have the right to enter the premises,
under the supervision of Agent, and remove any said equipment
placed thereon pursuant to paragraph 2 above. Upon removal of
the equipment. neither AT&T nor its vendor shall be responsible
for restoring the premises to their original condition. provided

AGENT1FACILlTY

Autho~ed Signature

-'--

however. that AT&T or its vendor shall be responsible for any
extraordinary damage to the premises to the extent such damage
is, caused by the negligence of AT&T or its vendor.
4. In the event. AT&T is unable to provide ICS as of the
effective date of this Agreement. as defined in Section 3 of the
Agreement. then AT&T will provide its standard live operator
,services to connect the [n~ate's call to the called paity until it is
able to provide ICS.
5. The commission rate payable to Agent for each location
listed in Attachment A. is
Percent ( _ %) of
revenues from AT&T Non-S'ent Paid Collect Calls placed from
the Inmate Telephones, the total number of which is
_

6. Except in the event of a material default by AT&T in its
performance under the Agreement; if Agent terminates the
, Agreement at any time prior to the expiration of the term of the
Agreement, in addition to any other remedies available to AT&T
atlaw or in equity, Agent shat! pay a termination charge to AT&T,
within thirty (30) days of such termination. calculated in the
following manner:
.
TwenN-six and one-half cents ($.265) times (x) the average
'number of messages per month, times (x) the number of months
remaining in the term of the Agreement at the time of termination.
7.. In the event of any dispute or inconsistency between
this Amendment and the Agreement. the terms of this Amendment
shall prevail.
.

. AT&TCOMMUNICA"TIONS.1NC.

~ C!AflLAd

AU~OriZ~re:{r= ~-:-.--'-='----..:.--

. e..-

/AI

? 1I£.41/C

Typed or Printed Name

TypedOrpnntedNa~

Title

Dale

Date

-/J

Federal Tax 10

000864
page 1

(over, please)

------------------

..•.

...

',"

EXHIBIT'1
.
AT&T INMATE' CALLING -SERVICE. COMMISSION AGREEMENT

•

;1:...

•

~J'

AGENT INFORMATION
Agent Name: _ _---,.

.,....-

Da~e

Contract Signed:

Expected Implementation Date:

_
Number of Inmates

,Facility Name

CONTROLS REQUESTED
~,

ON-PREMISE
OFF PREMISE '
PIN

IF yES: With list _ _ Without list - -

LOCAL TIME LIMITS

IF YES: Length of time

LOCAL DISTANCE TIME LIMITS

'IF YES: Length of ti~e

HOUR OF DAY RESTRICTIONS

IF YES: Specify Hours

TOTAL DURATION RESTRICTION

IF YES: Specify

NUMBER OF CALLS RESTRICTION

IF YES: Specify

PASSIVE CALL ACCEPTANCE
ACTIVE CALL ACCEPTANCE
ADDITIONAL EQUIPMENT NEEDED

AT&T

000865
les ATTB 1/94

page 2

AMENDMENT NO.3 TO AGREEMENT
BETWEEN
STATE OF WASHlNGTON DEPARTMENT OF CORRECTIONS
AND
AT&T CORPORATION

The AT&T Commission Agreement entered into as of March 16, 1992 ("Agreement"), between AT&T
Communications, Inc. acting on behalf of the Interstate Division of AT&T Corp. (formerly American Telephone and
Telegraph Company) and the AT&T Communications interexchange companies ("Contractor" or "AT&T") and State of
Washington Department of Corrections ("Department") is amended, effective upon signing by both parties, as follows:

16;

WHEREAS, Department and Contractor entered into an Agreement on March
1992 for the Installation and
Operation of an Inmate Telephone System at State Correctional Institutions and Work Facilities, bearing Contract No.
CDOP2681 (the "Agreement");
WHEREAS, Department and Contractor entered into an Amendment No.1 to the Agreement on November 30, 1994
fOf the purpose of modifying certain terms and conditions relating to Contractor's subcontractor GTE Northwest
Incorporated (GTE); .
WHEREAS, Department and Contractor entered into an Amendment No.2 to the Agreement on August 15, 1995 for
the purpose of providing for the addition of certain call control features for calls carried by Contractor and for an increase in
commissions on calls carried by Contractof;
.
WHEREAS, the parties now wish to further amend the Agreement to change the expiration date of the Agreement,
t(l increase the commissions, to delete Telephone Utilities of Washington, Inc. dba PTI Communications (pTl) as a
subcontractor, and to include T-Netix Inc. as the station provider;
NOW, THEREFORE, Department and Contractor do mutually agree as follows:

Department and Contractor agree that the term of the Agreement is extended and will expire June 30, 1999.

2;
Commencing on the 16th day of the month. fonowing the signing of this Amendment by Department,· the monthly
commission rate paid by Contractor under the Agreement shall increase to Forty-five percent (45%) on billed revenues from
operator-assisted interLATA and international calls carried by Contractor from all locations. Also, Contractor shall pay
Department a monthly commission rate of Forty-five percent (45%) on billed revenues from operator-assisted intraLATA
calls from the following facilities ouly in PTI territory: Clallam Bay Corrections Center, Washington Con'ection Center for
Women, Olympic Corrections Center, Pine Lodge Work Pre-Release, Coyote Ridge Corrections Center, and Larch
Correctional Center.
3.
Upon execution ohhis Amendment, U S WEST Communications, Inc. (USWC) shall pay to Department an
increased monthly commission rate of Forty percent (40%) of billed revenues from operator-assisted local and intraLATA
calls carried by USWC during the term of the Agreement.
.
4.
Upon execution of this Amendment, GTE shall pay to Department an increased montWy commission rate of Thirtyfive percent (35%) on aU local and intraLATA GTE generated revenues for the term of the Agreement.
5.
Upon execution of this Amendment, T-Netix, Inc. shall pay to Department a monthly commission rate of Twentyseven l)ercent (27%) on local calls only, for the term of the Agreement, from the facilities in PTI territory referred to in
paragraph 2 above.
6.
The Independent Contractor Agreement between AT&T and PTJ entered into as of March 16, 1992, under which
PTI agreed to act as subcontractor to Contractor for the provision of local servicc, inmate telephone equipment and
monitoring and recording equipment to correctional facilities operated by the DCI)artment in PTI territory in the State of
Washington, and in support of Contractor's obligations to the Department pursuant to the Agreement between the
Department and AT&T for Installation and Operation of an Inmate Telephone System at State Correctional Institutions and
Work Release Facilities, is hereby terminated in its entirety.
.

000866

~ny rate changc· will be effective beginning on the 16th day of the first calcndar month of the reuewal period.

washington doc 11/25196

,,".

8•.'
In the event of an inconsistency between the terms of the Agreement and this Amendment, the terms of this
Amendment shall prenil.

REVISED ATTACHMENT A:·
REVISED ATTACHMENT B:

NO
NO

YES
YES

Gary Banning
Typed or Prillt~d Name

Typed or Printed Name

~O ItS V. P.

Contracts Administrator

Title

d}ILflq7

2/3/97
Date

360-753-5770

Contract #

Contract Telephone Number
AgentID
Location #

Approved as to Form:
OFFICE OF THE ATTORNEY GENERAL
STATE OF WASHINGTON

GZZ::..., M.. &l!VJ-'klr~ te-1.'

Authorized Signature

'fh()rrl.o._5 ,): ~\In~

Typed or Printed Name!

11- $05 f}--k/llf

.afh rriJA/0 -6!1U'tJ
.J

Title

Date

trq7
i

000867
AThT
washington doc 11/25/96

Standard Delegation

U874
(7 -87)

Of Authority
Note:

Part A is used by the princip"al to appoint an in-cha/f;l8 durlno hls/herabsence:

Part B is used by·thesupervisor 01 the absentee to appoint an in-charQe person to acl on behalf
of the absent principal,
ResponsIbility Code

lAX200000

2/14/97

Part A .
During my absence from
charoe of

2/10/97 to

19 9-7 inclusive, --=D...::o,-,-n:.:.;n,-=a-=B.::::o-,-,w~·e","O

2/14/97

Consumer Sa.les Division

Will be Ir.

and may exercise all authority delegated to me in

the Schedule of AuthorIzations and appropriate Departmental Instructions,

,;[)J)1II.IYl Ov

Sllln..tur"

Donna Bowen
~

Tltllll Salary Grade -S.G.=:'lJ6,--~8-J;lB4a~p.l.lrl

Name

Tltla/.Salary Grad.,

....:.....

~...::.;:.:..=....:....:...

-J.,E,;;:;-J"i8...a..l.nu.dL...-

Soc:!laJ Sec:urlty No,
-:'-

;

February 10, 1997
_

-J.o.-.,.l _ _
•

Oat.

~~h?,::~QLloQ...l...Q"__ __..:..

Social Security No.
Rasponslblllty COdll

_~~

Name

ApprcvQ

Signature.

oe'o,tod To:

Authority

PartS
During the ·absence of

________________ from

inclusive,

_ _ _ _ _ _ _ _ _ _ _ _ will be in chcirQe of

and m~y exercise the authority deleJ9ated to
in the Schedu\e'o{ Authorizations and appropriate Departmental Instructions.

Authority DGlQgatQd To:

ApprovlId:

Sl<;jna.turll

SIQnatur.
. Name

Title/Salary Orll.cil

Social Security No,

Socl.ll SIiIC;:Urlty No,
--.--,,--

SchedUle of Authorlz;ttlonl, Appendix A

Name

TltleiSailry Grade

ResponslbUIty COdD

.:...-

_
f.

DatI
p,.tCf'\llon Raoqulr.mo"
fI-"".r·lrr

..•

AMENDMENT NO.4 TO AGREEMENT
BETWEEN
STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS
AND
AT&T CORPORATION

The AT&T Commission Agreement entered into as of March 16, 1992
("Agreement"), between AT&T Communications, Inc., acting on behalf of the Interstate
Division of AT&T Corp., (formerly American Telephone and Telegraph Company and
the AT&T Communications interexchange companies ("Contractor" or "AT&r) and
State of Washington Department of Corrections ("Department") is amended, effective
upon signature of both parties, as follows:
WHEREAS, Department and Contractor entered into an Agreement on March
16, 1992, for the installation and operation of an inmate system at state correctional
institutions and work release facilities, bearing Contract No. CDOP2681 (the
"Ag reement");
WHEREAS, Department and Contractor entered into an Amendment No.1 on
November 30, 1994, for the purpose of modifying certain terms and conditions relating
to Contractor's subcontractor GTE Northwest Incorporated (GTE);
WHEREAS, Department and Contractor entered into an Amendment NO.2 to the
Agreement on August 15, 1995 for the purpose of providing for the addition of certain
call control features for calls carried by Contractor and for an increase in commissions
on calls carried by Contractor;
WHEREAS, Department and Contractor entered into an Amendment NO.3 to the
Agreement on February 14,1997 for the purpose of extending the date of the
agreement, increasing the rate of commissions, and deleting Telephone Utilities of
Washington, Inc. dba PTI Communications (PTI) as a subcontractor, and including
T-Netix, Inc. as the station provider;
WHEREAS, the parties now wish to extend the current term of the Agreement,
to: standardize the revenue percentage for all vendors and locations, to add caller 10 to
inmate telephone lines as well as legal telephone lines, to add a modified I-PIN system
to the system, and to include other provisions as covered by this contract amendment.·
1. Department and Contractor agree that the term of the Agreement is extended and
will expire June 30, 2004.

000869
State of Washington
Department of Corrections

CDOP2681 (4)

page 1 of4

2. Commencing on the 16th day of the month following the signing of this Agreement by.
Department, the monthly commission rate paid by Contractor under the Agreement
shall remain at forty-five percent (45%) on billed revenues from operator-assisted
interLATA and international calls carried by Contractor from all locations. Also,
Contractor shall pay Department a monthly commission rate of forty-five percent
(45%) on billed revenues from operator-assisted intraLATA and interLATA calls from
the following facilities only in Century Telephone (formerly PTI) territory: Clallam
Bay Corrections Center, Washington Corrections Center for Women, Olympic
Corrections Center, Pine Lodge Pre-Release, Coyote Ridge Corrections Center, and
Larch Correction Center.
3. Upon execution of this Amendment, US WEST Communications, Inc. (USWC) shall
pay to Department a monthly commission rate of forty percent (40%) of billed
revenues from operator-assisted local and intraLATA calls carried by USWC during
the term of the Agreement.
4. Upon execution of this Amendment, GTE shall pay to Department a monthly
commission rate of thirty-five percent (35%) on alll06al and intraLATA GTE billed
revenues for the term of the Ag reement.
5. Upon execution of this agreement, T-Netix, Inc. shall pay to Department a monthly
commission rate of twenty-seven percent (27%) on all local call billed revenues only,
for the terms of the Agreement, from the facilities in Century Telephone territory
referred to in paragraph 2 above.
6. Any rate (commission) change will be effective beginning on the 16th day of the first
calendar month of the renewal period.
7. Eighty percent (80%) of the anticipated year's commissions will be pre-paid annually
by each vendor, in advance to DOC. These revenues are to be based on last
year's, year-end billed,revenues. The payments will be made in January of each
year, no later than the last business day of the month. Revenues will be broken
down site by site and paid according to each site's figures. Payment may be made
in the form of one check, which should be sent to the Administrative Planning
Manager at DOC headquarters, in Olympia Washington, along with a complete
breakdown of all figures showing fixed revenue and percentage paid as commission
to the Department.
Address:

MARY LOU KENNEDY
ADMIN ISTRATIVE PLANNING/MANAGER
PO BOX41110
OLYMPIA, WA 98504-1110

000870
State of Washington
Department of Corrections

CDOP2681 (4)

page 2 of4

8. There will be an annual "true up", conducted during the month of January of each
year. This "true up" will be completed no later than the last business day of
February. Any adjustment to be made, on DOC's behalf will be deducted from the
current year's revenue check before it is issued to DOC.
9. Beginning April 15, 1999, caller 10 will be added to each line, and maintained by the
gontractor and its vendors at no additional cost to DOC. The 10 will be on all
telephone lines including legal telephone lines.
10. Beginning April 15, 1999, a modified I-PIN' system will be in place and operational,
or as per any other agreement on scheduling as determined by DOC and its
vendors. All costs for installation, administrative staffing, and other operational
functions needed to support the system will be borne by Contractor and its vendors.
The administrative "staffing" for supporting this system will be provided by T-Netix.
Contractor shall provide an I-PIN system training program for both inmates and
DOC staff, an accounting system, and all other operational functions. The modified
I-PIN system will consist of a pin number, a revised announcement pre-recorded by
T-Netix, updated and or upgraded software, and hardware systems and
maintenance.
11. Time limits on calls may be imposed at the discretion of DOC personnel at
.
DOCheadquarters o n l y . '
12. Beginning March·16, 1999, AT&T and its vendors (US West, GTE, and T-Netix)
shall generate a monthly report showing site specific information. The information
will include inmate use per telephone (on both inmate and legal lines), the minutes
of use, amount of billed revenue, amount of commission paid, and revenue totals
per institution. The report will be forwarded to the DOC headquarters'
Telecommunications Manager, on a monthly basis, with an annual report at the
years' end. The current AT&T report shall be used as a template for creating the
.
monthly report.
13. In the event of an inconsistency between the terms of the Agreement and this
Amendment, the terms of this Amendment shall prevail.
14. Contractor shall not recommend any hardware or software under this amendment
and any other amendments without documenting that such hardware and lor
software is warranted by its manufacturer/owner to be Year 2000 compliant. Year
2000 compliant shall mean that the product performs accurately and reliably before,
or/and after January 1, 2000, in the processing of date and date-related data
regardless of whether the dates are in the 20th or 21 51 centuries, and whether or not
the date data is affected by leap years. Furthermore, Year 2000 compliant
hardware/software, when used in combination with other information technology,
shall accurately process date/time data if the other information technology properly
exchanges date/time data with it.
00087
State of Washington
Department of Corrections

CDOP2681{4)

page30f4

IN WITNESS WHEREOF, the undersigned have affixed their signatures in execution
thereof.

STATE OF WASHINGTON
DEPARTMENT OF CORRECTIONS

AT&T COMMUNICATIONS, INC.

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Typed or Printed Name

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John G. Powell

Typed or Printed Name
Sales Vice President (Consumer Sales)

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Title

3/;7/q~

3/1/7'7

Date

(360) 7S-3 ~5-7 7 6
Contract Telephone Number
Contract #

Agent ID
Location #

Approved as to Form:
OFFICE OF THE ATTORNEY GENERAL
STATE OF WASHINGTON

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:L Yo"';)

Typed or Printed Name

A-sr')1.I-\l- A-~(lre-)G>e-WWl. \
Title

Date

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State of Washington
Department of Corrections

000872
CDOP2681(4)

page4of4

AMENDMENT NO.5 TO AGREEMENT
BETWEEN
STATE OF WASHINGTON DEPARTMENT OF CORRECTIONS
AND
AT&T CORPORATION

WHEREAS, State of Washington Department of Corrections ("Department") and AT&T
Communications, Inc., acting on behalf of the Interstate Division of AT&T Corp., (formerly
American Telephone and Telegraph Company and the AT&T Communications interexchange
companies ("Contractor" or "AT&T") entered into a Commission Agreement on March 16, 1992,
for the installation and operation of an offender telephone system at state correctional
institutions and work release facilities, bearing Contract No. CDOP2681 (the "Agreement"); and
WHEREAS, Department and Contractor have previously agreed to extension of the term
of the Agreement through June 30, 2004; and
WHEREAS, to provide adequate time to finalize a competitive procurement to provide a
replacement offender telephone system and to allow reasonable time for any necessary
installation or removal of equipment and a continuous and uninterrupted delivery of phone
services to offenders;
NOW THEREFORE, the Agreement is changed as follows:
1. The current term of the Agreement is extended and will expire in 120 days after finalization
of the competitive procurement and th~ execution of a new contract signed by both the
Department and the selected Vendb~.
2. A "true up"of commissions will be pe,rformed during the month following the last day of
service provided under the Agreement.
.All other terms and conditions of the Agreement shall remain in full force and effect.
,
IN WITNESS WHEREOF, the Secretary or hislher delegate has signed this Agreement in
execution thereof. '
'
"

STATE OF WASHINGTON
DEPARTMEN OF CORRECTIONS

". ....~

AT & T CORPORATION

(d6tH
Date

n00873
State of Washington
Department of Corrections

CDOP2681 (5)

page 1 of 1

RECEIVED
MAY

4 2005

DEPT. OF CORRECTIONS
CONTRACTS & REGULATIONS

Apri129, 2005
Certified Mail"- Return Receipt Requested
State of Washington
Department of Corrections
Attn: Gary Banning
410 West 51h Street
Olympia, WA 98504-1118
Re: Request for consent to assignment of the State of Washington DOC Contract with
AT&T Corp. ("Agreement")
Dear Mr. Banning:
This letter is to advise you of the pending acquisition of AT&T's public payphone
business by a portfolio company of Gores Technologies Group, LLC ("Gores"), a leading
private investment firm focused on . investments in the technology and
telecommunications sectors. Among Gores' portfolio companies is Global Tel*Link
Corporation ("Global"), which has a long and successful history in the public
communications marketplace.
In accordance with the Assignment provisions of the Agreement, this Jetter is to request
your consent to assign this Agreement to Global, to be effective with the closing of this
acquisition. The closing date will be scheduled once all necessary regulatory approval
and consents have been obtained, which we expect should occur by the end of May.
For your records, Global is a Delaware corporation with offices located at 2609 Cameron
Street, Mobile, Alabama 36608. It is authorized to provide interstate and international
services pursuant to authority granted by the Federal Communications Commission
("FCC") and holds authority to provide competitive telecommunications services
(including payphone services) in approximately thirty states. A substantial portion of
Global's business consists of the provision of prepaid and inmate telecommunications
services.
Global hereby would assume the rights and obligations under the aforementioned
Agreement for services rendered after closing of the acquisition. But for the transfer, no
other changes to the Agreement are contemplated at this time.
AT&T's employees who have been providing services to the payphone industry through
AT&T's National Public Markets organization will be joining the Gores organization as a
group, and will continue to support the customers and contracts that they support today.

on0874.

.We would also request that you change the address for notices on this Agreement to the
following:
Ms. Rae Pearson, Contract Administrator
Global Tel*Link Corporation
c/o TCG Public Communications, Inc.
6612 E 75th Street
.
Indianapolis, Indiana 46250-0429
We would respectfully request that you sign and return a copy of this letter to AT&T at
the address listed below.
Thank you for your cooperation. We appreciate your business, and on behalf of Global
and the former members of the AT&T payphone organization, we look forward to serving
your public communications needs now and in the future.. Please feel free to contact me
if you have any questions.
. Yours truly,

~~
Howard P. Tharp
9257 Phinney North
Seattle, WA 98103
Tel.: 206-297-8319

Fax: 206-297-2916
Email: hptharp@ems.att.com

State of Washington DOC hereby consents to assign the aforementioned Agreement to
Global Tel*Link Corporation.

AGREED AND ACCEPTED:

CC:

Don Wilbrecht

WA Contract with AT&T & RFP Part 3 1992

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