WA Contract with AT&T & RFP Part 2 1992

State DOC Contracts • Washington

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Dictaphone
A Pitney Bowes Company

CERTIFICAIE OF TRAINING DICTA-RHONE CORPORATION
Dictaphone Corporation and its authorized employees, agents, and/or dealers will be
totally responsible for both installation and the m~lntenance of the recording equipment .
well as inmate monitoring equipment for the duration of this RFP Contract. Only
authori~ed representatives of Dictaphone will respond to the ongoing service, training and
in$wllations for the State of Washington RFP. This maintenance support will continue for
the 5 year duration of this contract. ll1is will selVe as our Certificate of Training in
response to the Washington RFP.
.

Gordon . Moore
Vice President .
Communications Recording Systems Division

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000464

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Specifications

Recording

System #1.12

U S WEST Customer References
Columbia River Corrections
911 Sunderland
Portland, Oregon 97211
Mr. Mike McGee
(503) 280-6646
Eastern Oregon Correctional Institute
2500 Westgate
Pendleton, Oregon 97801
Mr. Baldwin
'
(503) 276-0700
Oregon Department, of Cotrections
2500 Westgate
Pendleton, Oregon 97801
Mr. Greg Kanne
(503) 378-2064

Oregon State Correction Institute
3405 Deer Park Drive S E
Salem, Oregon 97310
Jim Bartl eU
(503) 373-0118

Oregon' State Penitentiary
2605 State
Salem, Oregon 97310
Lt. Joe Klika
(503) 378-2453

000465'

Snake River Correctioins
777 Stanton
Ontario, Oregon 97914
Ed "Gates
(503) 881-5000
State of Utah Department of Corrections"
Dept. of Administrative Serviges
Division of Information Technology
5000 State Office Building
Salt Lake City, Utah 84114"
Bill Theel
(801) 538-3333

000466·

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SPECIFICATIONS .
MQLTI-CBANNEL COMMUNICATIONS RECORDING SYSTEM
1.00 GENERAL
This specification covers logging tape recorder/reproducer systems designed to provide
recording of 4 to 240 channels plus the time/date signal multiplexed on one channel with
audio. The equipment furnished under this specification shall be designed for continuous
duty operation, i.e. 24 hours per day, 365 days. per,year.

1.01

All equipment supplied under this specification shall be completely operational
when installed. After the equipment has been accepted and placed in service, the
vendor shall guarantee it for a period of one year and will replace, free of charge, ..
any pans thereof, which become broken or defective, .except by reason of
accident, misuse, or any casualty, during such per;i.od.

1.02

The vendor will make all necessary adjustments to this system, not required by
reason ofaccident, misuse, orany casu31ty, at the vendor's expense for a period of .
90 days from date of installation.

1.03

A first years maintenance agreement shall be provided. The vendor guarantees to
accept annual maintenance agreements for at least a 5 year period without
additional charges for overhauls.

i.04

Service technicians directly employed by the equipment manufacturer must be .
available to respond within one working day in the event service is required..
Describe local service organization along with telephone number and address on
a separate sheet. Certificates of training courses completed on the equipment
proposed by the responsible technician shall be included with the bid response.

1.05

The vendor shall guarantee pans support for all itemS under this specification for
a period of not less than five (5) years,

1.06

This successful bidder shall supply a comprehensive technical manual, complete
with all schematic and wiring diagrams, printed circuit board drawings, and parts
listing. The successful bidder shall also provide an easy to read comprehensive
operation instruction book as well.
.

1.07

The vendor shan be responsible for the installation of all equipment covered by
these specifications.

1.08

All equipment in this specification shall be delivered no laterthan sixty (60) days
after receipt of order. EO.B. point shall be destination.
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000468

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1.09

The .vendor shall provide on-site training and instruction for all operators,
covering all equipment supplied under this specification. This training is to be
performed by direct employees of the equipment manufaetgrer.

1.10

The recorcler/reproducer shall be agency approved by the following agencies:
UL, CSA, DOC, andFCC part 15 and 68. The machine will have the appropriate
markings on the label.

1.11

All vendors responding to this specification must check in the appropriate box
provided if they fully comply or not. If the do not comply box is marked a full
explanation ofthe non-compliance must be included on a separate page. Failure
to complete this requirement is cause for bid rejecti,?n.

1.12

All vendors responding to this specification must supply a list of at least three
l!:gl references using the system being quoted.

1.13

All vendors responding to this specification shall include an audited financial
statement. If a vendor is proposing a system that is not manufactured .by them,
then an audited. fmancial statement ofthe manufacturer must be included as well.
Failure to complete:this requirement is cause for bid rejection.

1.14

All. equipment in this specification shall have incorporated the n~cessary
modifications to allow installation to meet seismic bracin~ codes if required.

2,00 CENTRAL CONTROL CRT MODULE
2~01

A mastercoDttol module shall be provided that can fully control up to four
transport modules. This master COD trOller shall contain a 9" monochrome CRT
and incorporate a series Qf easy to read screenS. The controller shall have a

membrane switch containing five soft keys, a dedicated "previous screen" key,
a manual variable ~ed search strip associated with it.
numeric key pad

and

2.02

This central·cQntrQI CRT shall also contain a volume control, speaker, headset
and cassette jack and be an integial pan of the system design. Any OEM' ed PC
equipment is unacceptable.

2.03

The playbackampIifierin the control module shall provide 5 watts ofaudio at the
speaker and headset jack with a fixed -6 dBm at the cassette record jack.

2.04

The central control CRT shall contain a micmprocessor tblU will act as a system
contrQUer and will provide all control and IDQDitoriDi for up to four t[3llsports..

2.05 . The central control CRT shall contain a master clock that synchronizes all of the
individual transport clocks and wjll disPlay the time/date information frOm anY
.transport on the CRT screen throu~ a prompted series of key strokes.
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000469

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2.06

The central control CRT shall display a playback screen with the total number of
channels imlicated individually. Anyone, or all up to four transports may be
played back throuih the controller. Anyone, any combination or all channels
may be selected through the numeric key pad for simultaneous playback through
the speaker. headphone jack or cassette record jack Channel selections will
clearly show on the CRT screen in reverse video.

. In addition, an automatic noise eliminator circuit can be enabled.during playback
to fllter out background noise and enhance the playback clarity.
2',07

The central control CRT shall provide a channel audio activity monitor. This
monitor will provide visual indication of active audio recording or active
playback audio by channeL This will be shown in highlighted. video on the screen
for each individual channel. .

2,08

The central control CRT shall provide the ability to automatically search any
previously.recorded tapes on
ofup to four transports. The auto search feature
is initiated through a series of CRT prompted inputs. The date/time desired is
displayed on the CRT screen and auto search initiated. The transport, under the
command ofthe central controller will search at a high speed to locate the desired
time/date and stop with no overshoot and begin plaYing.

2.09

The time/date infounation dis,played 00 the CRT duriD~ the auto search function
shall be the real time off tape. Any computer generated simulatedtimes shall not
be acceptable.

2.10

The central control CRT initiated auto search function shall be carried out at fas1
speeds of up to 700 to 1 allowing the acquisition of any time/date address in less
than 140 seconds.

2.11

The ceiltral control CRT shall provide the capability to manually search any of up
to four transPorts. This manual search will allow full variable (from 0 to 400
times DOImal record speed) speed cODtrol either forward or reverse from a soft
membrane strip. This strip will activate when touched with a fingertip and cause
the transport to move in concert with the finger movements. When the control is
released, the transport will stop and resume playback automatically.

2.12

The central control CRT shall provide an audio search mode that allows ~
for audio OD any selected channel on any Qfup to four transports. In this mode the
tape will moye automatically at 100 times recorded speed oyer blank tape until
audiQ is detected. The transport will then go into play and remain in play until
asked to search again by touching the soft key or approximately 10 seconds of
silence are encountered. ANY SEARCH SPEED BELOW 40 TIMES

any

NORMAL PLAY SPEED IS NOT CONSIDERED MEANINGFUL.
PLEASE CERTIFYYOIJR SEARCH SPEED ON AN A1TACHED PAGE•.
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000470

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2.13

The central control CRT master time clock shall keep cOrrect time from the
internal upS batteordurine-an extemalpowerfajlureforaminimum of 24 hours.
Upon restoration of external power master time shall be ~nerated and the
individual clocks in each transPOrt will be set with the master clock time/date.

2.14

The central control CRT shall contain the capability to have a 3 di~t machine ID
number programmed into the system. This 3 digit number will be recorded on
each tape along-with the time/date information.and display on the CRT screen
when a tape is played.

2.15

The central control CRT must allow the time Qf day when recQrdin~ is to be
transferred to tbe next deck to be programmed into the system. This transfermust
occurautomatically, everyday, cQntrolled by the centralcontroller and notrely on
any mechanical sensors Qr clocks. The controller shall also provide an automatic
transfer when approximately 2 hQurs of tape is remaining as well.

2.16

Workine- in cQnjunctiQn with the search fQr audio functiQn, the central control

.cRI shall provide the ability to autQ rerecQrd. This feature wjll facilitate the
automatic rerecordin~ of Qne ormere cbannels Qn a sin~le channel Qf an external
taperecorder. Itmustprovide thererecQrdtape recorderwith a start/stQP signal as
well. This function shall eliminate gaps autQmatically withQut Qperation
attendance Qr manual operation.
'.
-2.17

The central control CRT shall have the ability to auto-restore on any of up tQ fQur
tranSPorts to a clean tape posjtion just beyond the last recorded messa~ on the
tape and automatically ~ into the ready. to record mode, . '-

2.18

The central control CRT shall be capable of bein~ prowunmed' to provide
automatic start up and automatic shut down ofthe entire system at preset times on
preset days.

2.19

The central Control CRT shall offer CQIlWlete system security and allow only
QPerations with the ri~ht leyel clearance to access
functions. This will be
accomplished by multiple levels of access by prograriuned passwords.

2.20

The central control CRT shall dis,play visual aJanDS and sound audible alarms
when any systemmalfunction is detected. These visual alarms will appear on the
CRT and indicate where the failure occmred. These promptS are "AMP

_fie

FAILURE", "SAFE SCANFAILURE", "POWERSUPPLY FAll...URE", "LOW
FREQUENCY FAILURE", "HIGH FREQUENCY FAil..URE", etc. The
audible aiann will sound in two distinct ways; one indicating minor failure 'and
one indicating major failure.
2.21

The master time clock in the central control shall accept time sYnchronizatiQn
siWals frQm a varietY of external sources iDc1udiD~ WOE. The master clOCk
shall alsQ provide a time sync sj~a1 to all external time allQwin~ it to become the
master fQr an entire system·

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2.22

The central control CRT shaIl contain complete service diaWlOstic TOutine to
allow a service technician to automatically trouble shoot a system and locate
faults to the board leye1.

. 2.23

The diaenostics routine shall contain a user mode that allows auto ta~e-lQad
dia~ostics to the ;ptO&fRmmed. This will occur automatically each time a new
reel is loaded on a transport. This will verify recordiDi. time code. hilW & low
freQJleDc.y respoDse and safe scan oPeration; then switch the transport into
"ready" to record mode and diSplay "PASSED" or"FAIT .ED" OD tb~ CRT screen.

2.24

'The amountof tape remaining shall be displayed for each transport module on the
CRT screen in hours and minutes.

2.25

The central control CRT shall allow the selectiqn of an "over record" protection
mode. ·The system while in this mode shall not allow an operator to place a deck
into record when previous recording is present on the tape loaded for use.

2.26

The central CRT Controller shall allow the language selection of either En~lish.
Geunan. SPanish. or Frencb to be displayed.

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2.27' The central CRT controller shall allow alerts to be cleared without removing the
~
deck from the record mode.
2.28

Theceutral CRTcODtronershallallowforthepre-pro~mmin2'ofthetraDSferto
and from day1i~t saUDiS time automatically.

2.29

The Central CRT controller shall provide in addition to· 3 levels of password
security. the ability to restrict access to certain decks within a system as well.

2.30

The central CRT controller shall display which deck has been selected as the
a:rchive or primm deck.

3,00 ELECtRONICS/AUDIO

3.01 . All electronic circuits shall be of modular consttllction and, arranged for quick
replacement by using plug in cards. All plug in cards shall be accessible from the
front of the cabinet
3.02

All recorder inputs should be 60k OHMS. balanced bridWit~ and transfOrmer
isolated.. To facilitate the balancing of all input levels. a variable level control
shall be associated with each channel to permit operation with audio line levels
between -30 dBm and +10 dBm. Such controls shall be easily accessible.

3.03

The input level shall be jumper selectable at a preselected range of-10,0, +10 or
+20dBm.
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3.04

.The universal audio inputs provided shall be jumper selectable for either current
sensin~

telephone coupler operation, yolta~e sensin~ telephone coupler
operation. vOX operation, external start and be FCC approved for direct
connection to the telephone system.

3.05

Record amplifiers shall be furnishedproyjdin~AGe o,peration with arange of 40
dB minimum and attack time of less than 17 InS. Recovery time shall be 200 InS
typical for a -20 dB step change. The compression shall be 3 dB maximum
variation in recordlevel for a 40 dB change in input level. These plug in cards
shall be mounted in an area with.adequate space for the requirements ofup to 120
channels per module with a maximum of 2 modules providing space for 240
channels.

3.06 . Playback preamplifiers shall be mounted on plug in circuit cards with adequate
space for the requirements of up to 60 channels per transpon module. Playback;:
preamplifiers shall be physically located close to the playback heads to allow for
the best possible signal-to-noise performance.
*3.07

Si~al-to-noise ratiQ shall be a minimum Qf -36 dB ·at standard record level or
-42 dB at peak recQrd level. The si~al-to--nQiseratiQ shall improve tQ -46 dB
when the ANE circuit is enabled. .

*3.08 CrosstaJkbetween cbannels shall be a minimum of-34 dB belowrecorded si ~nal
at standard-record level or -42 dB when measured to peak record level. .

*3.09 Wow and flutter shall be a maximum of 0,5% wej~hted peak. at tape speed of ~
15/32 mches per second. Within the head bridge area. free tape span
measurements shall not exceed two .inches.
*3.10 Limited only by tape characteristics; ·distQnion shall be 3,0% Third Harmonic
Distortion !Jr less ;J.t standard record level at 500 Hz. Measurement to total
harmonic distortion is unacceptable.

*3;, 11 At a tape speed of 15/32in. per second, overall frequency response in both record
and play mode shall cover a range of 300 ~3000 Hz plus or mjnus 3 dB.

3.12, The depth of erasweshall be equal to the signal-to-noise ratio.
3.13

The bias frequency shall be 42kHz nominal.

4,00 TAPE TRANSPORT MODULES
4.01

Each tape transport mechanism shall be designed to slide out of the cabinet in its
own drawer for ease of access to all components.

4.02

Each transport shall be capable of recording from 4 to 60 channels.

''Dictatape'' or approved equal must be used.

0004736

4.03

When two or more transports are provided, they shall be· identical and
inter-changeable. Each transport shall function as a standby for the other in the
event of tape run-out, tape breakage or any other failme leading to the
interruption of therecording function. The transferfrom one transport to another
shall be automatic,. with manual override. A visual and audible alarm shall be
provided to indicate such failure and/or transfer~

4.04

Each transport shall be designed for "straight line" tape threading.

4.05

For economical tape usage, each transport shall utilize such head design as to
allow the recording and playback within the requit:ements of the "Electronics"
portion ofthis specification, up to 8 channels on 1/4- inch tape, up to 20 channels
on 1/2 -inch or 1 - inch tape ~d up to 60 channels on 1 - inch tape.

4.06

Head asSemblies shall be replaceable. without makin~ azimuth or" zenith
adjustments. Head plug-in connectors shall be arranged such that heads cannot
be disconnected. The beads. stationW'. tape ~ides and cornin~ ~ides shall all
be mounted on ~ precision milled bridge plate that absolutely precludes any
tape mis.handling due to transport warPing.

4.07 ' In two or more transport arrangements, it shall be possible for the tape on any
.transport to be rewound or played back (when standby operation is not required)
without danger of erasing or affecting the operation of another transport in any
way.
4.08

It shall be possible for two or more transpons in a given system to be capable of
simultaneous recording, without the need for modifications, additional
amplifiers, power supplies, etc.

4.09

Each transport shall provide atleast 25 hours ofcontinuous recording, using 3600
feet of 1.0
base tape, operating at a.speed. of 15/32 inches per second.

4.10

Each transport shall be of a 3-motor desi~ wjth the tape drive system
inCOIpOI".ating a broshless DC-Servo U'eed controlled capslan motor. The drive
.system shall be of dual differential capstan or closed loop design. Capstan .
pressure rollers shall tum on precision ball bearings and shall be constructed of
polyurethane toinsure constant tape drive without degradation due to hardening,
wear, or changes due to contact with any type ofhead cleaning solvent The take
up motors shall be brushless DC. tOIQue or $peed controlled.

4.11

In fast forward and rewind modes. the oxide side ofthe tape shall come in contact
with the tape guides and the tape lifters only. These tape guides.shall be of such
design as to eliminate lateral tape strain or side pressure in the head area due to
variations in the reel packing geometry.

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"Dictatape" or approved, equal ~ust be used.

000474,7

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4.12

Each transport should incorporate a double solenoid type of braking system to
ensure smooth and coordinated braking of both reels. Braking time shall be
adjustable. Average braking time shall be approximately 4 seconds, with a
maximum of 6 seconds from' maximum fast forward or rewind speed. The
braking shall automatically engage upon 'external power failure.

4.13

The braking system. shall incorporate a "tape in motion" optical sensing device
which shall prohibit engagement of the transport into playback' mode until
braking is absolutely complete, even though a playback command has been
entered by the operator. This device shall completely eliininate the possibility of
tape spillage or,breakage under such operational conditions. This system should
also monitor spindle rotation on both the tape up and supply reels to detect any
tape break, spill or stall.

4.14

The following manual control buttOns in addition to the central Control CRT
switches shall be provided for each transport: READY, RECORD, STOP,
PLAY, FAST FORWARD, REWIND. ,Each shall be of non-locking design.
Control circuitry shall be provided with memory logic to allow the operator to
rapidly enter two control commands without waiting for the transport to "catch
up" with the first command. (Example; while in REWIND mode, sequentially
operate STOP and PLAY commands.)

4.15

It shall be unnecessary to use the STOP button as an intermediate control
command.

4.16

To enter RECORD mode, the transport must first be in the READY mode.

, 4.17

The system shall provide ease of "jogging" operation by first depressing the'
PLAY button. The FAST FORWARD and REWIND buttons shall become
momentary controls after play has been entered.

4.18

In order to ELIMINATE EXCESSIVE HEAD AND TAPE WEAR, under all
FAST FORWARD and REWIND conditions, the tape shall be totally free of
any mechanicalcODtaet with the beads unless the automatic or manual search
function has been entered at the central control CR'f.

4.19

A full track erase he2d shall be provided with each ttanspon, assuring "clean"
tapes :prior to recording.

4.20

Each tape ttanspon shall be capable of accepting 10112, N.A.B. reels without
auxiliary hub adapters being ~uired.

4.21

One reel' ofrecordin& tape and one tape-up'reet shall be provided with ~

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4.22

The following LED indicators shall be provided on each tranSport in addition to
the indicators on the central CRT control; READY activated by depressing
READY button (allows transport to receive transferfrom another transport upon
failure) and RECORD provides visual indication of RECORD Mode. Three
other LED's, a moving-bar LED and two arrow LED's shall be located on the
front of the transport drawer to indicate tape motion and direction.

4.23 . Each tape transport should incorporate a memory feature which shall return the
transport to the previously selected mode following a total loss of power. (i.e.
return to RECORD mode if in RECORD mode prior to the expiration of the
UPS battery.)
4.24

Multiple transport systems shall perform an automatic transfer of the transports
in RECORD mode on a daily bas~s at any selectable time. Manual override of
this feature shall be possible.

4.25

Each tape transport drawer module shall not require more than eleven inches of
vertical cabinet mounting space.

4.26

Each transpon module shall contain all electronics necessary for IDJdiQ
recording, time code recording, playback and safe scan monitoring functions for
up to 60 channels provided by its own dedicated mjcmprocessot.

4.27 .Each transpott module drawer shall be eqI!jm?ed with 3nelectrQnic lock that
-prevents access without enterin&" a passwqrd in the· central control CRT. The
transports shall have the capability of being opened with a key in the event an
extended power failure prevents operation of the electronic lock.
4.28

The time code =nerator within the transport modulesdedicated ~croprocessor
shall write a code on the tipe. that contains a 3 di~ prommmable machine .
identificatioD number. ·system deck number, ~ 1llQJUh, daI, h2lu:, minute and
second. This time code will be synchronized to the master clock in the central
CRT control. This time code will be multiplexed and allow full use of this
channel for audio . recording. All channels must meet .the published overall

specifICations.
4.29

Should master synchronization be lost, the time will be kept from an internal
crystal oscillator within each transport and automatically resyric to master time
when it resumes.
.

4.30

The automatic safe scan within each transport module shall monitor the 80Hz
guard tone and the time code channel. The safe scan shall take DO m~ than
1.875 seConds to check 6Q channels. The safe
will alert the central control
CRT if any failure is detected.
.

scan

4.31

From the central control CRT the safe ssan faU time shall bt<pTO~mable from
8 to 6Osecouds.
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000476

4.32

From the central control CRt it shall be possible to pro~m the automatic safe
scan to skip unused channels.

4.33

In addition to safe SCan the transport module microprocessor shall monjtor its
own bias level, uwe S,peed. spjndle ·rotation and alert the central control CRT if
any malfunction is detected.

4.34

It shall be possible to field expand any transPort to a late-er channel confi~ration
within the tranSPort tape sizes.

4.35 . The transport shall be designed for horizontal mount in a sliding drawer or
vertical motint in a 19" rack.
4.36

The quoted system new transPott design shall not obsolete the usage of tapes
recorded on the previous model and shall play those tapes back and provide
time/date search capability.

4.37

The individual transportS shall contain a program that automatically slows the
reels at the be&innin~ of tape or end of tape in the fast forward and fast rewind
QPerations providing gentle tape handling.
.

4.38

It shall be possible to select YOX 9,peration by transport, allowing·one or more
transports to run continuously or one or more transports to run VOx.

. 4.39

It shall be possible to provide two taPe traDspons recordin~ active
communications backed up by Qne tape transport providing 5Q% redundancy.
two over one configuration shall be completely standard and require .D.Q.
mechanical or software modifications.
\

This

4.40

It shall be possible to provide three tape transpom recordin~ ac~
communications backed up by ooe tape transpott providing 33% redundanCY.
. , This three over one configuration shall be completely standard and require' no
mechanical or software modifications.

4.41

It shall be possible in either the two over one or three over one configuratiQn to
run the stand by deck in parallel with any of the on line transports, providing a
"scratch pad" operation. When this function is selected, any failure on a primary
record transport will cause the scratehpad operation to cease and transfer failed
transport recording to the stand by deck automatically.

5.00 ELECTRICAL
/

5.01 . Commercial powerrequirements shall be 95-125 volts NC 60Hz Qr a dedicated
DC power source.
5.02

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The entire system
be designed to minimize heat ,dissipation. Maximum
power consumption shall be less than 625 wattsfl.5 amps (850 watts peak).
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5.03

The self contained power supply shall convert the main NC yolta~ to 18 volt
DlC YOlta~ and provide this to all components' of the system. ,

5.04

The power supply module shall include an internal 18 volt sealed lead acid
battery that will provide all Qperatin& volta&es to proyjde full operation of an
entire system for at least 10 minutes upon failure of the commercial power
~. This UPS system shall be an integral design feature ofthe system and any
commercially purchased and added external computer type UPS systems are not
acc~ptable. Please state if UPS quoted is part of the internal design architecture

or a separate purchased accessory providing a batteiy converting to NC to run
the system when main NC failure occurs.
5.05

There shall be space within the power supply module to provide an optional fully
duplicated DIC power supply. This optional second power supply will remain in
the standby mode and come on line if any failure is detected in the primary power
supply.

5.06

The following indicators will be located on the front panel of the power supply
module. .
.
1.

2.
3.
4.

Primary power module 1 & 2 . :. . O.K.
. Backup module 1 & 2- O.K.
Battery in use
Battery charging'
.

Also located on this front panel is a key operated on/off switch.
When the key is turned to the offposition, the internal battery is disConnected and
the entire system is turned off.

5.07

The primary power supply shall provide DC for all operating transports. Upon
failure the secondary power supply shall also provide DC power for all
transports..Any system QPoted providing back up power dedic~ted to only one
trans,port is pnacce,ptable. Please describe back up power engineeriDi method
and attach to response.

6,00 PHYSICAL
6.01

All systemelements shall be arrangedfor 19"rack mounting and transpons shall
be mounted horizontally in locking sliding drawers housed in a cabinet of the
following dimensions.

Standard Cabinet

.Expanded Cabinet

67"H
24"W
32"D
11

88" H
24"W
32"D

6.02

ne 67" standard cabinet shall be capable of housing.2 transport modules, 1
amplifier module. 1 CRTcentral controllermodule, 1accessorymodule, 1power
supply module, up to 120 amplifiers and up to 120 telephone/radio interface
cards.

6.03

The 88" cabinet shall be capable of housing 4 transport modules, 2 amplifier
modules, 1 CRT central controller module, 1 accessory module, 1 power supply
module, 240 record amplifiers and 240 relephone/radio interface cards..

6.04

The weight ofthe full 67" cabinet shall not exceed 400 Ibs. and the weight of the
full 88" cabinet shall not exceed 600 Ibs.

6.05

Must provide a stable, rolling caster, UL approved base assembly for easy
movement but not tip over.

7,00 ENVIRONMENTAL SPECIFICATIONS
7.01

The storage temperature shall be -10 to 70 degrees cen'tigrade.

7.02

The operating temperature shall be 5 degrees centigrade to 32, degrees
centigrade.

7.03

The operating relative humidity shall not exceed 90% RH non-eondensing.

7.04

The average BTU's generated by a fully operating recorder reproducer shall not
exceed 1000 BTU's per hour.

8,00 OPTIONAL ITEMS
8.01

A FULL 'FUNCTION CRT REMOTE CONTROL WORK STATION shall
be provided. This microprocessor driven unit will pennit full control of the
masterrecorder from a remote location. The CRT screen must show status of this
system as a whole and each transport up to four independently. All recon:l search
and playback operations shall be directe.d with state of the art multifunction
controls, volume control speaker, headsetjack and manUal control strip identiCB1
to the master recorder must be on this panel. Space shall be available to house a
full function cassette record panel to work in conjunction with the remote. Up to
four ofthese work stations may be installed with one system. Automatic privacy
shall be provided when multiple work stations are used.

8.02

A CASSETIE RERECORD PANEL .shall be prQvided. This standard
cassette, one channel recon:ler shall be built onto a panel not to exceed 1.75" high
and 19"wide. This unit must install into the cabinetofeither the masterrecorder,
portable reproducer or remote control console. The cassette panel must contain
these controls, VOX record, continuous record and eject tape. The panel shall
contain LED indicators for'"Audio Recording", "VOX Record" and continuous
, record. This module shall also contain a second track where the diiital time
heiDi ~uced is converted to a voice time and recorded on that track.
12

000479

t:e

;::.

-0
::I

8.03

A complete BACK UP DC POWER SuppLY shall be provided that will
automatically switch on upon any failure of the primaIy unit This power supply
will provide all of the DC voltages needed to operate an entire system of up to
four tI3llSpOI1S. The following LED indicators shall be on the front of the power
supply module. Primary module 1 and 2 uOK", backup module 1 and 2 "OK",
battery oein use" and battery charging.
-

8.04

An optional TELEPHONE-BEEPING IJNJVERSAL INPUT coupler shall
be available for each designated telephone line or work position to be recorded.
The universal input shall replace the standard non-beeping universal inputs that
are provided as standard with the system. The beeper universal inputs shall be
FCC approved and provide a beep every 15 seconds.
"

8.05

A REMOTE ALARM AND STATUS PANEL shall be provided which will
give audible and visual indications of any failure condition at a remote location
for up to four transports. This panel shall be 19" rack mountable with an optional
desk top enclosure.
"
-

8.06

AUDIO SIGNAL ACTIVE COMBINERS which electronically combine two
audio sources (i.e. duplex radio system) into one audio input to the recorder shall
beprovided. These combiners must inciude individual input control adjustments
and be part of the universal inputs.

8.07

SLAVE CLOCKS -will bright LED displays and slaved to the Series 9000
system master time clock shall be provided. These clocks shall be rack
mountable in 1.75" high slots in a 19" rack or desk top mounted or a MATRIX
WALL CLOCK version shall aiso be provided displaying hours, minutes and
seconds with a scrolling date/display every minute.

8.08

A REDUNDANT SET OF RECORD AMPLIFIERS shall be provided that
will automatically switch on should any malfunct:lon be detected in the primary
record amplifiers. When these back up amplifiers are installed, along with a
backup power supply in a two transport system, 100% system redundancy shall
, be possible with out effecting individual transport operation or total system
operation. Systems that fail an entire traDSpon on amplifier or power supply
failure are unacceptable.
-

9.00 PORTABLE REPROPUCERffRANSCRIBER
9.01

A SINGLE TRANSPORT PORTABLE REPRODUCER completely
compatible with" the associated voice communication recorderJreproducer shall
be provided.

9.02

This system shall be designed to reproduce the tapes recorded on the master
recorder and provide a playback display of the recorded time/date along with
machine lD#" information. "

000480:
13

9.03

Thisreproducer shall include a CRT MONITOR that displays a series ofeasy to
read screens. This monitor shall have a membrane switch containing five soft
keys. a dedicated "previous screen" key, numeric key pad and a soft membrane
search strip associated with it identical to the master recorder.

9.04

The tape transport shall be of IDENTICAL design as the MASTER
RECORDER but have no record or erase capability.

9.05

The following control buttons shall be provided on the tape transport in addition
to the CRT control switches REWIND, FAST FORWARD, PLAY, STOP,
SPEED CONTROL AND AUTOMATIC BACKSPACE" SELECTION.

9.06

The reproducer shall meet all electronic/audio and electrical specificap,ons ofthe
master recorder.

9.07

The features

9.08

A VARIABLE SPEED CONTROL and ADJUSTABLE BACKSPACE·
CONTROL shall also be provid~ to facilitate transcription of prerecorded
tapes.

9.10

All equipment and features listed above shall be housed in a portable carrying
case, with dimensions not exceeding 40" in height, 24" in width and 24" in depth.
A plexiglas door shall be included that covers the entire front of the case. Total
weight should not exceed 90 lbs. .

9.11

The system should be able to accept a built-in rerecord ·panel with no
modification to the cabinet

9.12

The optional portable reproducer shall be fully compatible with the tape of the
same size and channel configuration recorded on the vendors previous models..
Auto search and time/date display functions shall be fully operational.

9.13

Theponablereproducer shall include an empty tapereel. a set ofheadphones and
a foot control to facilitate ease of transcription.

AUTO-SEARCH, AUDlo'-SEARCH, VARIABLE SPEED
SEARCH, ACTIVITY MONITOR, MULTIPLE CHANNEL PLAYBACK
AND AUTO RERECORD must be available on the playback system

10.00 SIJPPLmS AND ACCESSORIES

10.01 _ _,Sets of headphones shall be provided.
. 10.02

Head demagnitizer and cleaning kits shall be provided.

10.03

Bulk tape erasers shall be provided.

10.04

Extra take up reels shall be provided.

10.05

Tape splicers shall be providCli
14

000481

...o_.

10.06

Reels of3600 it, 1 mil thic~ low noise recording tape shall be provided.
Any tape with thickness less than one mil arnot specifically designed for .
slow speed voice recordings is unacceptable.

10~07

Boxes of head cleaning pads made of material that does not shed or
cOntain any solution not recommended by the manufacturer shall be
provided.

0'00482
15

. . ~.
~ .O,ctaphone
.. , .
.,.

A Pitney Sowes Company

SPECIAL FEATURES OF TIlE VERlTRAC 9000

POWER

120V, A/C, 220v A/C, 240 A/C, ::OHz or 60 Hz, main power is converted to 15 - 18 volts
DC for Veritrac 9000 system opr:ration. This allows thc cntire system to he DC
powered and makes it easy to include as STANDARD, an unintcrruptible power system.
The Veritrac 9000 will operate totally on its own internal batlery for a minimum of
10 minutes!. This DC operation will also allow Ihe9000 to be powered directly from
external sources of DC power.
2.

AGENCY APPROV AL
.

It is increasin gly importan t tha 1 telecomm unica Han users ha ve fissura nces tha t
systems they are procuring meet some busie standards. Outside agency approvals do
attest to this requirement and the Veritrnc 9000 has the following agency
. ~approvnls and they do appear on tlie system labels: VI.; CSA; DOC; FCCPart #15; FCC
Part #68 and FCC Direct Connect #.
UNIVERSAL AUDIO INPUT

The Vcritrac 9000 contains a universol input port for each audio ehanncl. This
unive'rsaI input allows user selection through jumpers or any or the following
options:
1.
2.
3.
. 4.
5.
6.
7,
4.

Peak input audio level of -lOdb, Oelb, +db and +20bd.
Current sensing telephone on hoole, off hook.
Voltage sensing telephone on hook, off hoole.
VOX operation.
External closure start.
Input impedance of a maximum of 60k ohms,·
reducible anywhere down to 600 ohms.
Continuous rUll.

SECURITY

The Veritrac 9000 has multiple levels or security. Passwords must be programmed
into the central controller that permit only operators with the right clearance to
access specific functions. Each recording deck COil have different passwords..

5..

CENTRAL CRT CONTROLLER

The Veritrac 9000 has all system controls and monitoring loco ted in u centnif
control panel that utilizes a 9" mon.ochrome CRT to displ:iyall functions and
alerts. This screen has a membranc switch panel containing 5 soft keys, a
dedicated previous screen key, a numeric key pad and manual search strip
associated with it. 1n addition the volume control, speaker, £lnd headset cassette
jacks £Ire on tliis pnncl.Locntcd within the centrol controller is n powerful
microprocessor that can completely control up to 4 individual 'transports and up to
240 channels of recording and pl:1yboek. This computerized command cent~r displays

...

.:,

.....

~ :-:. ~', .

;

000484

n series or ensy to rcad screens. They will lndicote everything you will need to
know about the overnll system, as well as each tl':lI1Sporl i)ldepcndlll1tly (e.g. which
decks nrc in use, the mode of operation of each, how much recording lime is left o'n
ench deck, if everything is functioning smoothly, elc.). Al the same timc, you
,
direct all record. ploybnck and scorch operaliolls wilh the state-of-the-art
multifunction controls.

ACTIVITY MONITOR

The screen on the compulerized cOllllllalld centcr displays the number of channels
available in thc systcm (e.g. 4-60). In the record motLe nny chnnllel that has active
nudio shows clearly in reverse video. Whcn Ihe plnybnck funcllo11 is selected,
channcls that hnve nucHa prcsenl also show ill reverse video.
7.

SIMULTANEOUS MULTI-CIIANNEL PLAYJ1ACK

The Veritrnc 9000 allows tlllyolle, nny combination; or nil chnnncis to be selected
for playback. The playback screen clearly shows chunllcl selected in reverse video
and the playback.nctivity IS now indiCnted 01\ those ellanl1els by n bold displny.

8.,.

MULTIPLETRANSrOg-r OPERATlQ1i

The Vcritrnc 9000 includes up to four lransports in one system with up 10240
channels of recording. This allows for fin lIpl'CCCdelltcd cOllfigurnlioll f1exibilityl
For instance, n 4 trnnsport systcm can provide GO channels of ul\attended recording
for 4 days (96 hOllrs)! A ,I deck trnllsporl system coult! provide 180 channels of online recording with the 4th lrnnsport providing 25% redundancyl

TAPE TRANSPORT MOD!l!J:S

The Veritrnc 9000 cnn be configured with as many liS (ollr a,c1vnllced transport modules
containing 4-60 channcls each. The lape Iransport modules nrc contained in a slide
mounted drawer Ihat ullo~vs for easy nccess, The 1ll0~llllcs contain all necessary
equipment to performthctnpe Irunsport l'tll\ctions, safe senn, lime code writing,
nudio recording find pl,nyhack nlld each contains ils ow,n microprocessor for conlrol.
An electro mechlluicnf lock is-provided on each Illotlul·c that is under lhe control of
the central command controller. The drawcrs enllnol be fiecesscd unless thepropcl'
password hilS bcen entereel into Ihe system. Il is possible 10 open these dnl\vers
with n key should there be a long powcr outage lhat p'reeludes entering lhe proper
password. These modules will cOIl!inue to Opcrfile indcpendnntly if Ihe central
. controller fails or Is removed from the system. Each module eontnins backup
control switches that provide rendy record, slop, pIny, fllst forward. and fust
rewind functions for ench 1I10dule.

1f).

DUAL DlFFERENTIA.I. CAPSTAN DRIV~

The Veritrnc 9000 tnpe transport providcs tnpe Illotion with n dual clll1s1an drive.
This 3 motor, 111l DC power transport ul iti:z.cs n brllshless DC-Servo speed
c,Ontrolled capstnll motor nnd two brushless DC, unique or spced control reel
motors. Independent audio engineers nnd consultants advise lhnt [his type of
dri ve is the best.

11.

FIELD EXPANSIQN

The Veritrnc 9000'8 unique tl'nnsporl dcsign nllows for tnpe tI'IlIlSPO\'t expnnsion
within tnpe size. That meons ir yOll lmvc n syslcm utilizing 20 chonnel [" tape
transports, they con be expanded 10 30,40. OJ' cvcn 60 chnlrtlcls [It your locntion•
. ., '"-1: 1

-..

.:....

".:... 00'048:5

~,.

.
.':.

1 '.'

12.

TAPE MOTION MONITQIUNG

The Veritrac 9000's unique transport inodule monitors its own tape speed nnd
spindle rotation to delect llny variance in record speed or tnpe brcoks, spills, or
stalls. Any mnlfunction cnuses llll immediate alert 10 he sent to the cenlral
controller to be displ~ycd on the scrcen and an audible alarm sounds.
: '13.

ALL CHANNEL SAI'E SCAN

The Veritrnc 9000 transport module's microprocessor monitors the performance of
nil channels continously. A 80 #2 guard tOile is rceoi-dec! on all channels except
channel 3 which contnjns time coc!e continuously. The snfe sellll monitors every
channel taking only 1.875 seconds to scan nil 60 clmnucls nlHl alerts the central
controller if any failure or degradation of siglllli occurs either in the Tecoed.or
playback systems. The centrol cOlltroller will display the failcd nlerts ,and
immediately sound any approprinle nudible alarms as well. The trnnsport module
designated ns standby will automntically begin 10 record in parnIlcl upon
Dolirication of n failure in the primary unit.

14.

ALARM/ALERT DURATIQN SELlLCT10N

Major alarms CAn be selected for a Icngth of I to Jj llIinllt~s or continuous until
manually canceled. The words ALAIUvt nppear for major failures. Minor alerts nrc
called WARNINGS nnd have ail alarm duration sctahle \)cl'i'lCell I and 90 seconds.
15.

SAFE SCAN OPTIONS

The Vcritrnc 9000 nllows n IIser to program each transport's snfc scan routine for
specinlopemtions. YOli may hav~ ulIllsed clla'nnels on your syslcm and you con (\irect
the safe scan to skip thesc chn~lIIcls. You can program your timcr-delay anywhere
from 8 to 60 seconds.
'
16.

MACHINE II) NlJMllIlR.

The Veritmc 9000's time code allows n 3 digit machine II) to be programmed into the
system. The deck number within the SYSlclll is also input. The complete information
in the time code that is recorded all Ihe lape llllddisplnyed Oil the master controller
screen is 3 digit machine ID, deck number, year. month, day. hO~Ir, minute, and
second.

17.

AUTOMATIC TIME/DATE ENCODING

Each Vl}rilrnc 9000 transport module conlains its own timecoelcgenernlor. This
tLine code is synchronized to the mnsler lime coele localcd ill lhe centml
controller. Should -lhecentrnl controller fnil to provide synchronization, then
the time code generator will revert to its olVn internal crystal nnd continue to
provide time. month. duy, hour, minutc, nnd second on the master controller
screen. Tilis lime code is Illultiplcxed 011 channel three and allows for fulllludio
recording. The timc system cnn ,be programllled 10 automatically change the time with
thcbeginning and end of dll y!ight savings time.
,.....

18.

: •••

_':'7'_"_

TIME COllE SYNCIIRON!ZATION

The master controfler accepts external lime signnls to keep the entire Veritrne
9000 synchronized. Exnmples nrc the following: aile pulse per second or n time
source such as IRIG-E. Thc master controller olso provides syncing information to
other systems allowing the Veritrne 9000 to become lhe moster time system.

0004.86·

19.

(

OVER RECORD I)I~OTliGlJmi

The over record ptotectioll rea til re prevents 0 cciden 1\11 over recording of valua ble
topes. There nrc three options I'or Ihe lIser. [I' NO is selected the tope is not
checked for Rudio. If ALERT is selecled, n prompt is displaycd if recording is
found. If NO REC is selected and recording is found. the STOP legend nashes 011
the. record screen and the READY or RECORD commands will be cnncelcd.
20.

MULTI LANGUAGE

(WERATlUN

The ahility exists to have thc screens displayed in
En.glish, Germon, Spanish, und French.
21.

AUTOMATIC

011.0

or more of four languages:

TIMr:dDA'U~ SIi6.gCI!

The Ycritrnc 9000 provides nlltoinnlic senrch to any lime/date on any transport fronl
the cenlrnl controller or relllol.c controller. After selecting lh~ search screen,
the time/date desired is elltered into Ihe microprocessor. Upon cOlllmnnd, the
microprocessor controlled digital render scnrchcs lhe selected lmn-sport at up to
700 limcs normnJ speed. When the lime/dale is loeoled lhe IrOllsporl wil[ stop wilh
no overshoot and begi·n playing.
When the system is senrchiJig n tripe Ihnt was not con[illilollsly recorded but VOX
controlled, the time/dale cnlerr.d cOllld be lnyaJid (lloton tapc). 1"[ Ihe .
microllrccssor finds lhis conti ilion dllrinr, search. lite tape will stop at lhe
nearest time preceding the COIllIlHIIlt! ane! display "scarch lime Ilot present" on the
mastcr controller screcn.
.
22.

AUDIO SEARCll

The Veritrnc 9000 !lrovi·e!cs n method o-r llutoillaticnlly senrching fI selected channel
for audio at 100 times normal specd. Whcn Ihis fUllCliollls selected frolll the master
. controller, the tape w1ll begin to move either ronvard or reverse at 100 timcs
normnl Sliced until audio is detected. The syslcm will stop upon lIudio detection
nnd begin plnying that mcssage. If the opera tor desires another mcssage, then n
touch to the designnted sofL key will clluse the system to senrch Ihrough blank tapc
to the next message.
23.

MANUAL V ARIAULE SPEED SEARCII CQ,N'[!H.lL.

The Veritrnc 9000 provides nn alternative method of searching the Inpe. The master
controller hns n vnriable speed dunl directional sort membranc slrip that allows
for mallual senrehing. This control speeds the scnrch from 0 to 400 timcs l1orma1,

bolh forw'llrd nnd rcverse, al seven different speeds. Wilen you remove your finger
from the striPI the .systcill nutolllalically slops and begins playing.
24.

AUTOMATIC RE-It ECOR D

The Veritrnc 9000 offers £lnothcr function lhat utilizes the scorch for audio
[ealure. You can cntcr the auia record f'unction rrom the masler controller and if
your system is equipped wilh thc Opliollul cassette fe-record pancl, commnnd n .
cassette copy to be produced from the sclecled chnnncl. Blank tapc will be
automatically skipped llnd only lhose portions eOlllnin,ing audio will ue playe!1 nt
recorded speed. This will cOllclensc the audio on lhe cassellc lind thcsldpping of
blank tape alI00 times 110rmal speed will grcnlly speed up lhc·whole process.

00048'7

25.
'

RE-RECORD UNTIL

As part of the record process just desc"rihed,

yOll

.......

lIl11ynlso program into the moster

controller, tho time nncl dule you wish Ihe nulo re-rccord function to conse

a uloma ticall y.
26.

DUAL CHANNEL RE-gECOIUUlANliL

You can equip your system with nn in-buill, cassette, lwo chnnllel re-record unit.
The conversation will bo re-rcconled on OliO cllnllncl, nnd 11 synlhesized voice time
will be recorded all lhe second eltanllel. Thus, lhe en-ssello will have hath the
conversatio"tl and the lime it was ori[\;nnlly recorded provided to lhe listener when
the lape is played. The time is slatel! every len seconds.
27.

PROGRAMMABLE STA RT-STOIJ

For lhose nppllcations thaI require recording only during business hours, lhe
.
Veritrac 9000 cnn be programmed frolll lhe cenlral eonlroller to llutomatically shift
operating and cease operating at predelermined times DB each day of the week.

28.

AUTO RESTORE

For those npplicntiol1s where the interruption of a recording on nil in-use
transport is important for nil immcdiate search alld plnylJack, the Vcrilrne 9000
provides the aula restore [unC'lion. When Ihiscolllllland is entered on lhe cenlrnl
controller, the tape witt automatically search forward unlil the Inst recorded
messagc Is passed and stop on clean tnpe. Thc SYSlClll will aUlomalically return to
Lhe record mode al~d begi 11 nor lila I opcrn I ion.
29.

AUTOMATIC NOISE ELlM!tlATOIL[~Nm

During playback of critical communicalions, the Vcrilrn~ 9000 recognizes that
" bnckgroulH.I noises t hn t were l'ecordcd co lilt! en lise less 1hn It desired cia ri ty of
playback. The ANE fenturc cn.n be cnablcd through lhe ccntrnl controllcr to filter
oul these noises ond cnhancelhc pltlybflc!< c1arily dramalically.

30.

TAPE REMAINING 1N.n1CAIQR

The Series 9000 displays in hours, the [lIllOlllll of lapc remaining 011 nil transports
on thc central controller screen. This is cspecially valuable when tapes are used
for more thnn one day.

31.

AUTOMATIC TAPE

LOl\!UH~gNOSTICS

Thc Veritrnc 9000 will autoUllltically run n dingnost ic scqucncc whcnevcr n new tapc
is landed on n transport module. This test ched,s ror low frcquencyresponse 011 nil
chnnnels, high frequency response o!lall channcls, if back-up :\Illplifiers nre
present they are [llso tested, time code llnd guard IOllc is checked as well. If thc
trnnsport pnsses 1\11 lests, the "Dcck OK 11 prompt will display Oil the cClltml
controller screen llne! lIlC deck will be placcd inlo Ihcl'cady Illode.

32.

FULL FUNCTION I~ mvm:!.:.Il...GIr!SJ~IiT!H21t.l~AN .m:

ThcClilire Verltrnc 9000 system can be controlled rcmolcly with this optional
unit. The unique design allolVs for up to II I'cll1ole conlollcrs with one system and
privncy is provided. Gue remote CRT controllcl' cnn' be l1scd with multiple 9000
systems ns well.
.
.
"

nnn ii88

.Vi..,J'U':z; ...

it::~
,

33.

COM1 J ATIBI LlTY

The Veritrnc 9000 is tope-to-tape compntible with the Verilrnc 5000 und will
display the Veritrnc 5000 time.
34.

SERVICE DIAGNOSTIC ROU!JNH

The Veritrnc 9000 softwnre contnins n complete service routine thnt cnn identify
DOy system fnilurc to the l?oard ,level nnd olso vcrifx. 0." n continuous basis thnt
every module within the system is operating £It its published specifications.

35.

PORTABLE REPRODUCER

The optional Veritrne 9000 reproducer provides nil of the plIiybnck fenfutes
described nhove. The unit 'nlso contains nvarinble speel! control nnd [} variable
auto~bnck space that make the systcm operate like Il [,ull fUl\cllon transcriber.

36.

REDUNDANT SYSTEMS

~or those

applications thnt rcquire 100% rcdundnncY,lhe Veritrnc 9000 cnn be
configured whh 100% bllck-Itp record nlllpliricrs, 100% bnek-up trnnsports nod
electronics. 100% bock-up lime code systems, nntl 100% back-lip power supplies.

. :.:
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1".

'.: 1"~

t~.

.;.

nn01g li

UU Jl;! ... :J

•

I._

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.."

... ..
....
"
.......

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. Call
Watcn
Inmate Telephone Monitoring System

...

. '-..

-:.·::::::~·:.~~···.t
:~.

.. _-

-: :..::.

..- -_. - .- - _.

-- -- _._. ,. -. - ----_.~

_.-

SPECIFICATIONS
INMATE TELEPHONE MONITORING SOFTWARE

1.0

An Inmate Telephone Monitoring Software package shall be provided. This
package shall be capable of storing and indexing all SMDR (Station Message Detail
Recording) information generated by a PBX or TIP and RING scanner.

1.1

This software must be completely operational when installed. After installation and
acceptance, the vendor shall guarantee it for a period of one year and will provide
.any 90rreetive upgrades or changes at no charge during such period.

1.2

The vendor shall guarantee support for the software described in this specification
for a period of not less than 5 years.

1.3

Support personnel employed directly by the software vendor must be able to
respond within one working day in the event support is required.

104

The successful bidder shall prOVide a comprehensive operational and installation
manual with the software package.

1.5

The successful bidder shall provide full installation of this software.

1.6

The vendor shall provide on site training and instruction for operators, covering the
complete software package. This training is to be performed by direct employees
of the software provider.

2.0

Down Loading (SMDR) Call Records
The software shall provide for automatic down loading of the Call Records (SMDR
Data) without operator involvement at a preprogrammed time. The capability to
down load Call Records at any time shall be possible by selecting the appropriate
menu choice.

2.1

The software shall allow the capability to view the current day's unprocessed SMDR
data.

0004~r~

6.0

Case Files
Case Files shall be available to store information obtained from call investigations
and SMDR Data.

6.1

The Location File shall hold specific information on the location of the telephone
number dialed. This information shall be in the format of name, address and
activity at that telephone location. There shall be the capability to enter free form
notes relating to this location. This file, once opened, shall always be assigned to
the location telephone number, so that whenever that location number is selected
from the on-line Call Records; the file is automatically available.

6.2

The Call Record File shall store information for a specific telephone call. This file
shall contain the area code, telephone number, inmate making the call, date, time,
length of call and any other specifics regarding that telephone conversation. This
Call Record file shall be permanently linked to the location file for all- future
- searches. If a Call Record is being viewed, it shall be possible to view the

linked Location File with a single key stroke.
6.3

The Inmate File shall be available for each inmate in the facility. This file shall
contain the ID number, name, alias, affiliation and free form notes for general
comments on that specific inmate. The software shall provide the capability to link
an inmate file to a specific Call Record file. While viewing a Call Record file it

shan be possible to view the linked Inmate File or Location File with a single
key stroke.
.

7.0

Telephone Books
The software shall provide a method to associate individual telephone numbers with
.
specific inmates, agencies or staff members.·

7.1

The Inmate Telephone Book shall allow for all known telephone numbers specific
to each inmate to be stored along with a brief description of each number.

7.1.1 The software shall allow any telephone number within any inmate's telephone book
to be selected for automatic reporting. This report shall notify the operator of every
telephone call made to any selected telephone number-during the reporting period.
This report shall contain inmate JD and name, number called, date, -time, length of .
call, channel on the voice logger and whether a case or location file has been
opened on that Call Record.

000493

9.0

The inmate monitoring software specified shall run on an IBM/ATor compatible
computer.

9.1

Operating system shall be MS-DOS or PC-DOS.

9.2

There shall be no requirement for extended or expanded memory beyond the 640K
RAM memory available to a AT class computer to run this program.

0004"94

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Watcn
Inmate Telephone Monitoring System

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SPECIFICATIONS
INMATE TELEPHONE MONITORING SOFlWARE

1.0

An Inmate Telephone Monitoring Software package shall be provided. This
package shall be capable of-storing and. indexing all SMDR (Station Message Detail
Recording) information generated by a PBX or TIP and RING scanner.

1.1

This software must be completely operational when installed. After installation and
acceptance, the vendor shall guarantee it for a period of one year and wilf provide
any corrective 'upgrades or changes at no charge during such perio.d.

1.2

The vendor shall guarantee support for the software described in this specification
for a period of not less than 5 years.

1.3

Support personnel employed directly by the software vendor must be able to
respond within one working day in the event support is required.

1.4

The successful bidder shall provide a comprehensive operational and installation
manual with the software ·package.

1.5

The successful. bidder shall provide full installation of this software.

1.6

The vendor shall provide'on site training and instruction for operat~rs, covering the
complete software package. This training is to be performed by direct employees

of the software provider.

2.0

Down Loading (SMDR) Call Records'
The software shall provide for automatic down loading of the Call Records (SMDR
Data) without operator involvement at a preprogrammed time. The capability to
down load Call Records at any time shall be possible by selecting the appropriate
menu choice.

2.1

The software shall allow the capability to view the current day's unprocessed SMDR
data

000496
.,.

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AT&T Response To

Request For Proposal:

, ': 'T lIe
PUB
:

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No. CRFP2562

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. AT&T Prirri.e. Proposal
AT&T .
G1E CommWlications .
PTI Communications

us 'WEST Communications
000497
,
Volume
November 12, 199

COpy
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TABLE OF CONTENTS
Volume 1
EXECUTIVE SUMMARY
PROPOSAL DOCUMENTS
AMENDMENTS TO PROPOSAL DOCUMENTS
RESPONSE TO PROPOSAL
APPENDIX A

TECHN ICAL SPECIFICATIONS

.APPENDIX B

MANAGEMENT PROPOSAL REQUIREMENTS

ATTACHMENTS
TECHNICAL #3
TECHNICAL #7
TECHNICAL #14
TECHNICAL #15
TECHNICAL #17
TECHNICAL #18
TECHNICAL #19
TECHNICAL #22
TECHNICAL #23
TECHNICAL #26
TECHNICAL #27
TECHNICAL #29
TECHNICAL #30
TECHNICAL #31
TECHNICAL #.33
TECHN leAL #34
TECHNICAL #36
TECHNICAL #37
TECHNICAL #38

ROTARY PHONE CALL ACCEPTANCE
TIMING MECHANISMS
LETTERS OF SUBCONTRACT AGREEMENT
INTERNATIONAL LIST
SAMPLE REPORTS
COMMISSION THRESHOLDS
INTERFACE PLAN
TARIFFS
TARIFFS
BLOCKING
.BLOCKINGTIMEFRAMES
DISASTER RECOVERY PLAN
COMMISSION OFFER
FEES/LOCAL CALLS
TARIFFS
CALL FORWARD BLOCKING
REPAIRS
REPAIR DETECTION '
REPAIR TIMEFRAMES

000498

TABLE OF CONTENTS
Volume 2
TECHNICAL #41
. TECHNICAL #42·

TECHNICAL #45
TECHNICAL #49
TECHNICAL #51

MANAGEMENT B #4
MANAGEMENT 8 #5
MANAGEMENT C #1

FCC REGISTRATION
EQUIPMENT BROCHURES
oCEECO
o CALL WATCH
o VERITRAC SERIES 9000
o SYSTEM 20
. OPERATIONAL PROCEDURES
MAINTENANCE ORGANIZATIONS
IMPLEMENTATION AND
INSTALLATION SCHEDULE
REFERENCES
ORGANIZATION CHART
LIVE OPERATORS

APPENDIXC
MISCELLAN EOUS
AT&TANNUAL REPORT
EEO/AFFIRMATIVE ACTION
CERTIFICATE OF SELF INSURANCE
COMMISSION AGREEMENT

00-0499

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TECHNICAL
Equipm.ent
#41
Can com.ply with the requirement of equipment registration
. with FCC. Attach a copy of proposed equipment FCC numbers
and label Technical, Equipment #41.
GTENW RESPONSE:
1.

I:nmate Telephone

CEECO 321;"FP
FCC#:

BW-8S77~68413-TE-T

Ringer Equivalency O.7A

Monitoring/Recording

Dictaphone Veritrac
Series 9000 Voice
FCC#: AAM95B-72355VP-N
Ringer Equivalency AC.1B DC 2.5 .

I:nmate Call Control

Value Added communications
System 20
FCC#: BIV9CE-68746-DI-T
Ringer Equivalency 6.SB

000501

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000502

)

TECHNICAL
Equipment
#41
Can comply with the requirement of equipment registration
with FCC. Attach a copy of proposed equipment FCC numbers
and label Technical, Equipment #41.
PTI RESPONSE:

Inmate Telephone
CEECO 321-FP
FCC#: BW-8877-68413-TE-T
Ringer Equivalency 0'. 7A'

Monitoring/Recording
Dictaphone Veritrac
series 9000 Voice
FCC#: AAM95B-72355VP-N
Ringer Equivalency AC'.lB DC 2.5

3 ..

Inmate Call Control
Value Added Commupicati6ns
System 20
FCC#: BIV9CE-68746-DI-T
Ringer Equivalency O.SB

.000503

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TECHNICAL
Equipment
#41
Can comply with the requirement of equipment registration
with FCC. Attach a copy of proposed equipment FCC numbers
and label Technical, Equipment #41.

u.s.

WEST RESPONSE:
Due to regufatory constraints, U . .8.
West communications must submit a
separate response to this RFP.

All

portions of the RFP which require
information on the provision of intraLATA
phone s~rvice are available in our
proposal submitted under separate cover.

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000506

INMATE CHARGE-A-CALL
30 I-IS, 32 r-I, 303-IS, 323-'
The CEECO Stainless Steel Wall Mounted Telephones were specifically designed for use in prisons, jails and other non-public
locations subject to fraud and abuse. All models feature rugged stainless sleel construction, heavy gauge stainless steel
backplate with high security brackets (full size models), paystation type chrome hookswitch and cradle. armored cord
handset with chrome retaining swivel and internal steei lanyard, tamper proof security screws, and vandal resistant chrome
tone dials. Models available with standard network or microprocessor-based anti-fraud call restriction network.

FEATURES
• LINE POWERED (NO AC REQUIRED).
• RUGGED STAINLESS STEEL REDUCES VANDALISM AND
GRAFFITI.
• STEEL LANYARD iNSIDE ARMORED CORD HANDSET
ANCHORS TO BRACKET WELDED WITHIN HOUSING•.
• CHROME TONE DIAL WITH GOLD CONTACTS AND
CONDUCTIVE RUBBER MEMBRANE RESISTS MOISTURE,
HEAT AND ABUSE.
• STANDARD MOUNTING FOOTPRINT ON FULL SiZE
MODELS (DIRECT REPLACEMENT FOR WE 10A).
• SMART MODELS AVAILABLE TO PROVIDE FIELD
PROGRAMMABLE CALL RESTRICTIONS WITH
ANTI-FRAUD FEATURES.
• TAMPER PROOF HIGH SECURITY MOUNTING SYSTEM.
• FULL SIZE OR MINI SIZE.
• ONE YEAR WARRANTY.
• FCC REGISTERED.

Incremental Call
Timing Feature

NOW AVAILABLE

Serving The Telephone Industry Since 1930

Communication Equipment
And Engineering Company

15BO Northwest 65th Avenue
Plantation, Florida 33313
Office:(305) 587-5430
FAX: (305) 587-5440

000507

SPECIFICATIONS
Standard Charge-A·Call Models (All call reslricfiol1s provided by
CenlralOUlce).

PART NO.

DESCRIPTION

301-FS (P)

Inmate Charge-A-Call Standard Size

321-FS (PJ

Inmate Charge-A-Call Mini Size

Smart Charge-:4.-Cal/ Models (Field Programmable call restrictions).

PART NO.

CO Loop Current, 23Ma
Minimum-Loop Start Line

INPUT POWER:

ORDERING INFORMATION

. DESCRIPTION

303-FS (P)

Smart Inmate Charge-,l\-Call Standard Size

323-FS (P)

Smart Inmate Charge-A-Call Mini Size

ALL MODELS REQUIRE:
Securily Tool
301-037

MECHANICAl. DIMENSIONS

IMPEDANCE:

600 Ohms

TRANSMISSION:

DTMF
Low Group-12 ± 2dBm
HIgh Group-l0 ± ldBm
Timlng-70/50Ms

DIAL TONE:

Precision-350f440Hz
Standard-GOO.120Hz

CONSTRUCTION:

Brushed'Stainless Steel

WEIGHT:

171bs (Full Size)

MOUNTING:

Standard '1' type public telephone footprint

HEARING AID
COMPATIBILITY:

Meets E.I.A. Standard RS-504

ENVIORllMENTAL:

Sheltered, 0'-50' C
20% to 90% Hu.rnidlty, Noncondensing

TYPE CONNECTION:

Measurements
30HS or 303-Fs
(AS SHOWN)

azH·ar323-F
10-314' H ~ 5-1/4' W 5·U2· 0
BibS.

. RJ11G

ADDTJONAL SPEGIAGATIONS FOR SMART MOOELS:

PROGRAMMING:

DTMF Keypad

OSI CONTROL:

Detects called party disconnect

MEMORY RETENTION: Lithium Battery - Long Lile

Serving The Telephane IndustlY Since 1930

Communication Equipment
And Engineering Company

1580 Northwest 65th Avenue'
Plantation, Florida 33313
Olfice:(305) 587-5430'
FAX: (305)567-5440

000508

000509

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Oictaphone
A Alney Bowes Company

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The 0111 Walch system begins its call trnckinl: prcce- .
dur; by first identifying the area code and telephoDe number
I.,";)ch call made by inmates. The s¥stem tben further
identifies calls, by indicating the call dale,.time of call,
length of call, deck/channel location on tbe recording logger,
and the c.orrectional facility wbere the call was made from.

In addition in telephone hooks, a variety offeatures
are also available with the Call Watch syslem. To name a
few:

\.):

Phone Summary - provides a listing of
all oUloide numbers called and what inmales are calling a
specific number.

Inmate Summary • shows all numbers
called by a specific inmale.

.........N _

Investigators can begin'developing detailed case files
which the Call Watch system will manage and organize for
them. The following case file options are available whh the
Call Watch monitoring system:

Location File -allows investigators to gather
infollDation relating.to the localion of each telephone number dialed; such as the name, address, and suspected activity
at that location. The LocatiOn File is automatically linked to
each <elephoue nwnber for easy reference.
Call Detail File - allows investigators to

.....

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store infonnation

a specific telephone conversation.

: ol(uding details such as the teiephone number, the date,

iJ,;t~, and length of call, as well as any information specific
10 that call obtained from reviewing the recorded telephone
conversation. The Call Ftle is permanently IlnJced to the
Location File, for more detailed review.

Inmate File - allows you 10 create an information file for each inmate in your facility, storing information
such as: inmate J.D. number, name, alias, and any other
general comments on suspected activities. 'This information
i~ automatically linked 10 the Call Delall File.

Telephone 8001(s

CJ'

The "Books" function allows users to maintain
complete telephone books for individual inmates, staff
members, groups, and agencies. Here, reports on. telephone
numbers currently under investigation can be generated on
an ongoing bllSis. Any number within an inmate's telephone
book can be selected for aUlOmatic reponing.

F-'"

I-"

Verltrac SODO Communlca1lons Recording System

-....

Case Files

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Case Summary. displays all infonnation
contained in lbe Case Files, which include lbe Location,
Call Detail, and Inrnale Files.
Archiving· allows slorage of up 10 one year
of call records. This information can then be retrieved by
month and viewed on-line at any time.

Veritrac8 System
Combining IheOll! Watch inmale monitoring system
with Diclaphone's VeritrRe communications recording
system is a must for any prison. The Veritrac logger is the . '. .
ultimate source for acellra;e, reliable telephone recording. '. _ ) .
A tmally new concept in mUlti-ehanneltelephone
!
recording, it looks and works like no other. All reels are
located in easily accessible slide drawers, while controls
are centrally located on one master controller CRT
monitor. Important feature. include:
.... Expandable to record up 10 240 calls
simultaneously.
Expandable from 1-4 decks.
Computerized master controller with exclusive
CRT screen.
Three different search functions access information at up to 700 times normal playback speed.
This is only a small part of wbat Dictaphone's
Call Watch system can do for yon. For further infonnation

cOntact your Diclaphone representative.

, ~
Dictaphone
.A Pitnay
Company
BoWlS

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CALL·

WATCf1

Inmate Tel~phone Monitoring' Systems

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000512

DICTAPHONE CORPORA110N
Communications Recording Systems pMsjQn
CAllWATCH'I1t Inmate Telephone Monitoring
Master SpeciJicaticn

L·1254

00051.3.

SPECIFICATIONS
INMATE TELEPHONE MONITORING SOEIWAFl~

1.0

An Inmate Telephone M9nltorlng Software" package shall be provided. This
package shall be capable of storing and rnde~ng all SMDR (Station
Message Detail Recording) information generated by a PBX or TIP and

RING scanner•.

1.1

This software must be completely operational when" installed.
After "
installation and acceptance, the vendor shall guarantee .it for a period
of one year and will provide any corrective upgrades or changes at no
charge during such period.

1.2

The vendor shalf guarantee support for the softwaredescribad in this
specification for a period of not less than 5 years.

1.3

support personnel employed directly by the software vendor must be able

to respond within one working day in the event support Is required.

1.4

The successful bidder shall provide a comprehensive operational and
installation manual with the software package.

1.5

The successful
software.

1.6

The vendor shall provide on site training and instruction for
operators, covering" the complete software package.
This training is
to be performed by direct employees of the software provider.

2.0

Down loadIng (SMDB) Call FJecords
The software

bidder

shall" provide

full

Installation

s/1all provide for automatic down loading of the

this

can

Records (SMDR Data) without operator involvement at a preprogrammed
time.
The capability to down load Csli Records at any time shall be
possible by selecting the appropriate menu choice.
2.1

1he software shall allow the capability to view the current day's
unprocessed SMDR data.

00051.4

3.0

Storage of Call Records (SMDR Data)

The software shall be capable of maintalnlng an unlimited number of
call

records

(except

the

physical

limitations

the

storage

media,

Le. hard disk size) on line.
All call records must be stored on site and shall be available to the operator
on demand.· Any off premise storage of Call Records Is· unacceotable.
failure to meet this requirement Is cause for bid rejection.
4.0

Archiving of Call Records (SMPB DatA)
The software shall be capable of maintaining up to one full year of Call
Tt!e system management - Of
Records (subject. only to hard disk size).
these .archived Call Records shall be completely automatic and
transparent.

4.1

The system operator shall only need to set the Initial parameters of
the. number of months to fi1l'chive (up to 12) and the number of days to
maintaln on-Jine (up to 90 days) and management shall be automatic.

4.2

Selection of archived months for on-line use shall be acccimplished from
a menu selection containing a pop-up list of ell. months currently in
archive.
Highlighting and selecting the desired month shall
loading an
automatically load that month into the on-line program.
archived month to on-line use shan not take more than 5 seconels.

5.0

Search and Retrieval of Call Records (SMDR

Patal

It .shall be possible to search and IDeate any specific Call Reco~ from
the on·line data base by any of the following. search fields:

1.
2.
3.

4.
S.
6.
7.
5.1

Area Code
Phone NUmber

Date
Time of eatl
Length of Call
Channel Location on Voice Legger
Booth or Pay Phone Location

The surchmethod shall be Incr",mental. As each number is typed Into the
search field, the system shall instantaneously locate that number and
for each subsequent number, continuing this incremental search until
the full number is typed In and located. The software must locate at
or near the typing speed of the operator.

000515

6.0

Case Bles
Case Fifes shall be available to store information obtained from call
investigations and SMDR Data.

6.1

T1Je location File shalf hold, specific information on tI1~ location of the
telephone number dialed.
This Information' shall be in the format of
name, address and· activity ,at that telephone. loCation.
There shall be
. .the capability to enter free form notes relating to thIs location.
This file, onC!3 opened, shall always be assigned to the location
telephone number, so that whenever that location number is selected
from the on-l!ne Call Records, the file Is automaticallY available.

6.2

The Call Record Elle shall store information for a specific telephone
call. ThIs file shall contain the. area code, telephone number, inmate
making the call, date, time, length of call and any other specifics
regarding that telephone conversation. . This Call Record file shall be
permanently linked to the location file for all future searches.
.11.....1.
Call Record Is being ylewed. It shall be possible to view the linked location.
File With a single key stroke.
.

6.3

The Inmate File shall be available for each Inmate in the facility.
This file shall contain tile 10 number, name, alias, affiliation and
. free form notes for general comments on that specific Inmate.
The
software shall provide. the capability to link an inmate file to a
. specific .Call Record file. While viewing a Call Record file It shal! be
possible to VIew the linked Inmate Ale or Location EJle wJ1h a single key ,

i1rO.U..

7.0

Telephone Books
Th~

software shall" provide a method to associate individual telephone .
numbers with specific inmates, agencies or staff members.

. 7.1 . ,111e Inmate Telephone Book shell allow for all known telephone numbers
specific to each inmate' to be stored along with a brief description of
each number.

1.1.1 The software shall allow any telephone number within any Inmate's·
telephone book to be selected for automatic reporting.
This report
shall notify the operator of every telephone call made to any selected
telephone number during the reporting period.
This report shall
contain Inmate 10 and name,number called, date, time, length of call,
channel on the voice loggsr and whether a case or location file has been
opened on that Call Record.

000516

7.2

The Agency Telephone Book shall allow for telephone numbers of
specific interest to any outside agency to be stored along with a brief
description of each number.

7.2.1 The so~are shall a1l.ow any telephone number within any agencles
telephone book to be flagged for reporting. When the agency report is
run, all numbers seliaeted that were called during ,the report period
shall be listed. Each agency report shall be reported separately.

7.3

The Staff Telephone Book shall allow for telephone numbers specific to
each staff number to be stored.

7.3.1 The software shall allow for automatic· reporting of any calls made to
the selected numbers from a monitored inmate telephone.
The Group Telephone Book shall allow for categorization of like calls
to be stored along with a description of each group.
.
.
7.4.1 The software shall allow. for automatic reporting of any like telephone
numbers selected that were called during the report period. Each group
report shall be listed separately.

7.4

8.0

The software package shall contal" the ability to generate reports. These
reports shall be either automatic at a preprogrammed time or upon
demand. These reports shall be sent to a printer, screen or to a disk
file if· the printer or screen are ~ot secure.. Automatic reports shall
include Inmate, agency, staff and group reports generated from the
information stored in· the telephone books.
These reports can· be
manually produced at any time as well. .

8.1

The Phone Summary Screen shall provide a listing of all outside'
All
numbers, called and what inmates are calling a specific number.
Case fifes lricluding location. ~ and ~ must be available for
viewing with one key stroke if a call report is selected.

8.2

The Inmate Summary Screen shall show all numbers called by a specific
Inmate.
All case files, includIng location, ~ and .imIIBm must be
available fer vie'Ning with one key stroke If a call. record is selected.

B.3

.Jbe Case Summary Screen shall Include all numbers called that are
under investigation and linked through the same case number. All Case
files pertaining to a phone location shall be available with one key
stroke.
Highftghting a specific call record is ~ case report end
selecting It" shall display a complete case summary with ~ ~
and location files show on mm screen.

000517

....

9.0· ",e Inmate monttoring software specified shall run on an IBM/AT or
CQmpatlble computer.

9.1

Operating system shall be MS-DOS or PC-DOS.

9.2

There shall be no requirement "for extended or expandep memory beyond
the 640K RAM memory available to a AT class. cpmputer to run this program.

00051.8

' "E {2..Y\~ ~

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000520

Veritrac@
Series 9000
Voice Communications
Recording System

The Expanded Cabinet

f.~p~:~;::.::(~.: -~ .

Module #1
Record amplifiers with room for
back·up amplifiers.

.. -

•
Why Modular?
So you can be sure the recording
system you select is right for your
particular application.
You order one of two different t
modular cabinets. Then you specify
the components that match your
individual requirements.
The Standard Cabinet is for small
to.medlum-siZe installations of up to
120 channels. It consists of 6
modules.
The Expanded Cabinet is for
larger installations up to 240 channels and consists of 8 modules.
The modules are built to hold the
following components.

Modu/e#2
Additional recard amplifiers or
accessories It needed.

Modu/e#3
Masler Syslem Controller CRT
Monitor, the computerized
command·center forlhe entire
system.

Module#>4
.
Primary tape deck, capable of
recording up to 60 channels
simultaneously.

Expanded Cabinet
Slandard Cabinet
Me:sier Controller
flepiii'd Amps
J~ec~#t •. '
Pei:~'#2 .
AcceSsories
'powet'Supplies

.ReCord Ail)ps.
ReeordAmps
Master eoillroller
Dflek#1 .
Dflek#2
Deck #3
Deck #4
Power Supplies

High Density Recording
Because the system's modules are
stacked vertically, 240 channels of
. recording take only 5 sq. ft. of floor
space - cutting space requirements
in half for most large installations.

Unprecedented
Configuration Flexibility
AI/Important System Operations
Can Be Programmed To Your.
Needs. Your personnel can customize the system's operational
parameters. For example, they can
program the system to start and stop
recording at predetermined tiines any time of the day or night, any day
oftheweek..

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'~i&i,i.:.~,t;: ~ :i;..:..~'.:._:.,i. ~.: :.;~.: '._; ·): :~·(~.?·~ f~
..·.'. ...

...

Module#5'
Deck #2, ready to record up 10
60 more channels (Iotal: 120
channels). This deck and Ihe 2
below can be used to increase
recording capacity, beck up the
other decks in case Of failure,
or enabte you to playback and
Iislenwhffe Ihe system is still
recarding.

.. :

';:'::f:~~:~; :~r~~~·

Module #6
Deck #3. capable of recording
an additional 60 chennels (total:
180 channels).

Module #7
Deck #4, capable of recording
60 more channels (Iotal: 240
channels).

Module#B
Power supplies and battelies,
with room for redundant back-up
power supplies.

000521

Computerized Command
Center Puts Total Control At
Your Fingertips
The Master Controller CRT Monitor
with Its powerful microprocessor,
displays a series of easy-to-read
screens. They indicate everything
you need to know about the overall
system, as well as each deck independently (e.g" which decks are in
use, the mode of operation of each,
how much recording time is ieft
on each deck, if everything is functioning smoothly, etc.). Atthe same
time, you direct all record, playback
and search operations with state-ofthe-art, mUlti-f~nction controls.
Activity Monitor For All Channels.

The CRT indicates by deck which
channels have audio in both record
and playback modes.
Easy-Io·read CRT screens Imi/cate all you
need to know about Ihe syslem's operation.

(

Or suppose reliability is your #1
Priorily. But you need the 120 channels that two decks can provide, and
are not ready to invest in another two
decks for 100"/0 redundant back-up.
You can achieve 50% redundancy by
ordering just one rilore deck and
configuring it to mo'nitor the other
two. If one failS, this deck wlll automatically take over.

Unprecedented
Expandability
As your organization changes and
grows, so will your recording needs.
That's why the Veritrac Series 9000
communications recording system
makes so much sense. It can be
upgraded and expanded quickly and
economically right on your premises,
Suppose you start with' just one
deck to handle 30 phone lines. If you
need to double the channel capacity
in a few years, it can easily be done.
Then, suppose you have to double
the channel capacity again. Good
news! The system is already pre.built for another deck with an
additional 50-channel capacity. So
today's investment will also be a
sound investment for the future.

Full Function Remote Control
From MUltiple Locations. Up to 4

tape decks triggers audible and visual alarms. The recording operation can then automatically transfer
to' a back-Up deck which continues
time/date encoding and Safe Scan
monitoring.
Full Array Of Audible And Visual
Alarms. In the event of a failure, the

system sounds an alarm and also
indicates on the CRT where the
failure occurred (e.g., "Amp-Failure:'
"Safe Scan Failure:' "Power Supply
Failure;' "Low Frequency Failure:'
"High Frequency Failure;' etc.). The
audible alarm system registers two
types of failures (minor and major).
Each Deck Has Its Own
Independent Microprocessor
And Controls.

111 the unlikely event of a Master
Controller failure, aIJ·decks continue
to operate independently. Each
stands on its own, with its own microprocessor aJ']d controls. .

additional Controller CRT Monitors
(optional) can be plugged into the
Master Controller enabling persor)nel to monitor and control the
system In private, one at a time.

Optical Tape Break Sensors For
All Reels. Warn you of a tape break

Unprecedented Reliability

The Only System With A Built·ln
UPS (Uninterruptlble Power
Supply). During brown-outs or

All Channel Safe Scan ,. Feature_

The microprocessor in the Master
Controller monitors up to 240 chan.nels simUltaneously for the most reliable fallure-detection system ever.
Failure in any of the amplifiers or

regardless of where it occurs on the
reel.

power outages, the system wm
continue to function on its own for a
minimum of 1Q minutes until external
emergency power is available.

Tape transpor1S are all tucked
away in easily aGcessilJle lock·
ing slide drawers. Each has its
own microproc.essor and
back-up controls,

· OC,5?2
O
' .:

"'~1"

Additional Features
Programmable Multiple Levelli

Back-Up Amplifiers And Power
Supplies Provide 100% System
Redundancy. The modules have

been prebuilt for optional amplifiers
and power supplies to ensure
uninterrupted operation.
Three Search Functions
Help You Locate Recorded
Communications Faster
Than Ever Before
Full Variable Search With Fingertip
Speed Control. Sliding fingertip
across soft membrane switch varies
search speed up to 400 times
normal playback speed.
High-Speed AutoSearch '" To
TIme/Date With No Overshoot.

Microprocessor controlled digital
lime reader locates thetime!date at
your choice at up to 700 times
normal playback speed, then
automatically starts playback.
Search For Audio. Skips blank tape·

at up to 100 times normal playback
speed while it automatically locates
each recorded communication and
begins playback until directed to
move to the next communication.

Time Synchronization From
And To An External Source
Automatic Time/Date Encoding
System. Encodes tapes with the year,

dale, and time in hours, minutes, and
seconds. Date notation is programmable three ways: month/day, day!
month, or Julian dating.
Accepts Time Synchronization
Signal From External Time Source.

of Security permil only operalors with Ihe righl clearance to
access specific functions.
Automarlc Rerecord Function
locates recorded audio and
eliminates blank tape for convenient rerecording on to an
optional cassette recorder.
Aulo Tape Load Diagnostics
verifies tape Is running properly.
Runs tape; records; checks
time/date code. high and low
recording frequency perlormance, Sate Scan operation;
and then switches deck to .
"Ready To Use" mode.
Aulo-Reslore locates the eml of
the last recorded communication and aulomatically resumes
recording at a safe distance
from lasl message.
Field Upgradable Channel
Capacity. The syslem 1s available wllh W' tape for 4-6 channels, W' tape lor 10-20
channels, and l' tape for 20-60
channels per deck.
Complete Service Dlagnosflc
Routine automatically "trouble
shoots;' identifies problem
areas, aiding service personnel
in locating any failure.
Programmable Machine
ID Encoding on all tapes lor
installations with multiple
recorders.

The Masler Controller synchronizes
the time on all decks so the entire
recording system is in sync with an
external system. Accepts a variety of
external time codes including IRIG-E:

Automatic Noise Eliminalor
(ANE) improves sound quality

Provides TIme Synchronization
Signal To External Time System.

cally start and stop recording at
·pre-set times.

The Mast.er Controller can provide a
time sync signal to an external time
system thus becoming the "Master"
for the entire system.

dramatically by reducing
recorded interference.
Programmable Record Start
And Stop Times 10 aulomati-

SimUltaneous Mufti-Channel
Playback by deck (up 10 60

channels) with monitoring
through buill-in speaker, head·
phone jack, or cassette record
jack.
Bum-In Universal Telephone!
Radio Channel Interlace elimi-

nates additional installation
costs for most applications
(FCC approved).
Convenient Service with
over 700 Customer Service
Representatives at mare than
240 offices nationwide to provide the most complete system
.support in lhe industry.

I
000523

000524

000525

000526

=iiTfF Dictaphone
A Pitney Bowes Company

Veritrac

Serie~

9000

Voice Communications Recording System Accessories

The Veritrac" Series 9000 is the ultimate system for any organization
that must maintain accurate records
of all incoming and outgoing communications. It will record up to 240 telephone and radio conversations
simultaneously, and has more auto matlc microprocessor-driven features
to ensure lotal fail-safe operation
than any communications recording
system ever built.
ThEl Series 9000 recording system
has the broadest selection of accessories to meet the unique needs of
your application.

Portable Reproducer
Playback only unit for review and
transcription of tapes recorded on the
Veritrac Series 9000 system.
Includes Controller CRT Monitor and
single transport deck. Easy-to-read
CRT screen shows time and date of
each recorded communication, and
status of all functions. Three types of
search-Full Variable Fingertip
Speed Control, High Speed
AutoSearch'" To Time Date, and
Search For AUdio-help locate
recorded communications at up to
700 times normal recording speed.
Will accommodate cassette rerecord
panel. Includes transcription· foot
control and headset. Convenient
carry-handles facilltate transportation
to remote locations.
(Reproducer pictured on fron!.)

Remote Controller CRT Monitor
Microprocessor-driven unit permits
full control of Veritrac Series 9000
recording system from remote location. CRT screen shows status of

system as awhole, and each deck
independently. Ali record, search
and playback operations are directed
with state-of-the-art, multi-function
controls.
(Remote Controller pictured above.)

Cassette Rerecord Panel
Designed to be located inside the
Veritrac 9000 Recorder or in the
Reproducer. Records selected audio
channeis onto standard cassettes.
VOX or continuous recording capability. 4-digit LED tape counter.
Volumelbalance control. Built-in
microphone, and jacks for external
mic. Head phone and monitor outputs. Second channel available with
time code.
(Rerecord Panel pictured below.)

Active Combiner
Combines two different signals onto
one audio track.

Remote Status Alarm Panel
Displays status of each deck from
remote location. Alarm sounds if
there is a failure. Rack or desktop
mounting available.
Slave Clock
.
Bright LED display slaved to time in
Series 9000 system Masler Controller allows adjacent operations to be
coordinated with the Series .9000
system. Rack, desktop or wall
mounting.

AddiilonalAccessories
• 20-Channel Line Output Amplifier
• Microphone Mixer/Preamplifier
• Beeper Couplers

~ Dictaphone
A Pitney Bowes Company

3191 Broadbridge Avenue
Stratford, CT 06497-2559
1-800-447-7749
630 The East Mall
Elobicoke, Ontario. Canada
1-800-268-2346

DICTAPHONE'!. VerilraCC!l and AutoSearch"'" are registered Irademarks of the Dlclaphone Ccuporation. Siratfoi'd. CT. 01991 Dictaphone Corporation
Prinled in U.S.A.
10M
8/91

000527

L-129

.9iIfF p~ctaphone
A Pitney Bowes company

SPECIAL FEATURES

or TilE YERITRAC9000

POWER

I20Y'A/C, 220v A/C, 240 A/C, SOliz or 60 T1z, main power)s convcrted to IS - 18 volts
DC for Vedtrne 9000 system operation. This allows lhc entire system to be DC
powered lind makes it easy 10 include as SJANDAIUl. all llllintcrruplible power sySlem.
The Ycdtrne 9000 will operate totally on its' own internal ballery for n minimum of
10 minutes! This DC operation will also nllow tile 9000 10 be powercd directly from
external sources of DC power.

AGENCY API'ROY AI;

It'is increasingly important thai telecommunication users have assurances that
sy]tems thcynre procuring meet sOllie basic slandards. Outside agency approvals do
·atlest to this requirement nnd Ille Vcl'itrae 9000 has the following agency
approvals and they do appear 011 the system labels: liL; CSA; DOC; FCC Part #15; FCC
Part #6& and FCC Direct COllncct #.

UNIVERSAL AUDIO lNI'lrr

The Veritrac 9000 contains n Ilniversai input PQrt for each audio chonnel.. This
universnl input aHows user scl~Clioll through jumpers of nny of the following
optiolls:
.

1.
2.
3.
4.
5.
6.

Penk input andio level of -IOdb, Odb. +db ond +20bd.
Current sensing (elel>holle 011 hook, off hook.
Voltage sensillg telephonc on hook, orr hook.
VOX operation.
External closure stnrt.
Input impedonee of n maximulI1 of fiOk ohms,
reducible anywhere dO,vll to 600 ohms. .
Continuous fun.·

SECURITY

The Veritrac9000 hilS multiple levels of security. PasslVordS1ll\lst be programmed
Into the central controller thnt PCTI\lit ollly opernlors wilh the right clearnnce 10
access specific functiolls. Ench recording deck enn have diffcrent passwords.

CENTRA1~

CRT CONTROLLER

The Veritroc 9000 has nil system eontl'ois and monitoring loealed in n centrnl
control pnnelthat utilizes n 9"1I101l0el1rome CRT to display nil functions Ilud
alerts. This sereenhns a membrllue switch pOllel coutaining 5 sort kcys, a
dedjenied previous screen key, a Illllilcric keypad nnd inllu.unl search strip
associated. with it. In addition the volume control, speaker, and hendset cnssette
jacks life on this panel. Located within lhe centrol contl'ollcr Is a powerful
microprocessor that can cOIl1J1It~tel}' control tIp to 4 individual transports and up to
240 ohannels or recordlng and plnylmck. This compulerized cOll1mnnd center displays

000528

n series of ensy to rend screens. They will Indicatc cvcr~'thing YOIl will need to
know nbout the overnll syslem, as well as cach tnll1Sllort indel,endRnl1y (e.g. which
decks nre 10 use, thc mod'c of operatIon of cnch, hOlYllIlleh recordIng time is Icfl 011
ellch'deck, if llverything is functioning smoothly. etc.). At the same tIme, you
direct nil record. playbock aud senrch 0llcrnlions wilh the stnlc-of-Ihc-nrt
multifunction controls.

6.'

ACTIVITY MONITOR

The screen lin the compulerizcd co IIIIII a 11<1 centcr displays the lIumbcr of chnnneis
Dvnilnl:Jlc in the systcm (e.g. 4-60). In the record mode any chnnnel lhat hns nctivc
Dudio shows c1enrly in reverse video. When Ihe playbnck function is"sclccted, ,
clmnneis that hnve nudlo jlresent also show in revcrse video,.

SIMULTANEOUS MULTI-CIIANNEL "LAVIlACK

ThB Veritrac 9000 allows anyonc. any combinalion, 01' all chanl1eis 10' be selected
for playback. ThB playback screen clcnrly shows chllnnel selected In reverse video
Bnd the playback activity is now lndlclItctl all those chnllllcis by n bold displaY"

MULTII'L!; TRANSPORT OPERATION

The VerHrnc 9000 Includes up 10 four trnns!>or(s inone sys'lelll with up to 240
channels of recording. This allows for nil Ul>l'eeedenlcli configuration f1exibilityl
For instance, n 4 transport system CRII l>I'oyide GOchunnels of unnltencled recording
for 4 days {96 hours)1 A 4 deck tmnspoclsyslem could provide '180 channcls of' online recording with the 4th transporlproviding 25% reduudallcyl
'

TAPE TRANSPORT MODULES

The Veritrllc 9000 con be configured with as ml\ny as four ndvnnced trnnsport modules
containing 4-60 chnnneis each. The lape lransport modnles arc contained ill n slide
.
mounted drawer thnt nllolYs for easy access. The lllodlLles contain nil llcceSSnry
equipment to perform the tape .transport functions, snfe scan, lime code writillll.
audio recording and playback nnd ench contains Its own microprocessor for control.
An electro mecbnnicallock is provided oneaclllllodute thot is IInder the conlrol of
the eelltroJ command coni roller. The drawers call1lol be aceessedullless lhe proper
password hlls been entered into the syslcm. II is possible .to opell these drawers
with R key shoultllhere be R long power outage thalprceludes enlerinll the proper
password. Tllese modulcs will continue to operate illtlcllcndalltly if the centrnl
controller fails or is removed rrom lhc s~stcm. Ench module contains backup
control switches tliat provide rently record, slop, 1>lny, fllst forward, nnd fast
rewind functions for eneh module.

19.

DUAl: DIr-FERENTIAL CAI'STANDRIVE

The Veritrac 9000 tnpe transport provides tnpe motion with a dual callslnn drive.
This 3 motor. all DC power Iransport ulilizes n brtlshless DC-Servo spced
controlled capstan InOIOT RlIt! two IJrushless DC, unique or sl>eed cOlltrol reel
InolOrs, Independent nudlo ellgineers and eOllsultanls ndvise that Ihis type or
drive is the best.

II.

FIELD EXPANSION

The Verltrllc !WOO's unique trnnsl>orl deslgll n!lows fllr lape transport expansion
wlthin tnp,e size. Tlml meous if yo II havc a s~;slclII 1)liJJzing 20 channel In tnpe
transports, they call be e7>flRllded to 30,40, or even 60 chRnnels at your loeatlon.

000529

.".

"".

12.

TAPE MOTION MONITORING

The Veritrno 9000's unique Irnnsport lIIodule mOllitors lls own tapc SIICet! Rnd
spindle rotatioll to delect 1l11yvilrinnee in record spced or lalle brenks, spills, or
stalls. Any mnlfunclion enuses all imlUediate alert 10 be sent to the cC.nlrnl
eoniroller to be displ~yed on lhe screen nnd an audible alnrm SOUllds.
13.

ALL CHANNEL SAFa SCAN

The Veritrnc 9000 lransport module's microprocessor monitors the performnnce of
\III channels conlinously. A 80 i~2 guard tone t\ recorded on nil channcls except
chonnel 3 which contains time code continuously. Tile-slife sCali monitors every
cbonnel tnking only 1.875 seconds 10 scan all GO channels and IIlerts the centrnl
controller If nny failure or degradalion of s.illnal occurs either In the record o'r
. Illllybllck systems. The cenlml controller will display the fntled Rlerts Rnd
immedinlely sound nny npllrol>rinle nudible ahlnns as well. The trnnsportlllodule
deslgnllted ns sLn'ndby wili Rutomnticni1y bellill 10 I'eeord In pnmllel UpOll
nofification of n failure in Lbe prilllRry unit.
14.

ALARM/ALERT DURATION SEL1lCTION

Major alums cnn be selected for a lengLh of I 10 t\ minutes or continuous until
mnnuRlly cllnceled. The words ALARM appear for major fnilures. Minor alerts nrc
called WARNINGS nnd have nn alarm duration selable belween 1 and 90 seconds.
15.

SAFE SCAN Or'nONS

The Veritrnc 9000 nHows a user 10 progrnm ench transport's safe senn routine for
speclni operntions. You IIInY hnve unused' ehnunels au your syslem nnd you cnll direct
the snfe selin to skip these ellonllels. You can program your limer-delay anywhere
from g. to 60 seconds.

16.

MACItlNE

II)

NUMBER

The VeritTlle 9000's time code allows n 3 <Hgil mllchine II) to be progrnmmed Into thc
system. The deck number wilhin the syslem is nlso input. Thc complete informalion
In the time code Ihnt is 'reeorded 011 lhe Inlle lind displayed on lI,e master contl"OlIer
screen is 3 digit machine ID, deck number, year, month, day, hour, minute, nnd
second.

17..

AUTOMATIC TIMEIDATE ENCODING

Ench Veritrne-9000 Lrnnspor,t niodule conlains its own lime code generntor. This
lime code is synchronized to the mnslcr time code loenlcd ill Ihe cenlrnl
controller. Shoold the centrnl controller fnil to pl'O\'lde s)'nchronization, then
the lime code genemtor will revert to its own itllel'llRI crystal and continue to
provide lIme. month, dny, hour, minuIc, nnd seeolld on (he mnSler controller
screen. ThIs ti11\e code is 1lluiti!llexcll all channcl lhree Rild nllows for full nudio
recording. The lime. systelll cnn be (ll'ogl'nlllllled to automatically ehn nge lhe lillie with
tbe beginning QIl.d end of t1nylight savings lime.
.
18.

TIME CODE SYNCIlRONIZATION

The mnster controller nccepts exlernal lime signals 10 keep the cntire Veritrae
9000 synchronized. Examples ure Ihe follOWing: one pulse per SCC01H! or Q time
sourCe such us IRIG-E. The masler cuntroller nlso provides syncing information 10
olher systems allowing thc Vcrilrac 9000 10 become lhc mosIer time system.

\ i
I
"'( ..
,("\0("5"\0
v

"L}

19.

OVER RECORD PROTECTIQtl

Tbo over record prolectlon fenlura prevonts nccldcntal over recording or vnluable
tnpes. There nre three oplions for Ihe user. If NO is selecled lhe tnpe is nol
checked for Budio. If AI.E-RT is selected. n 1)I'Olllpt is displnycd if recording Is
found. If NO REC is selected nnd recording is fOllnd. lhe STOP legend flashes all
the record screen Bnd IIle READY or RECORD commnnds wllllJc ennceled.
20.

MULTI LANGUAGE OPERATION

Tile nbility exists to hnve the scree liS displnyed In one or 1lI0re of four Inngunges:
Engllsh, Germnn. Spanish, nnd French..
. _
.

21.

AUTOMATIC TIMI!/l)ATE SEARCH

The Verilrne 9000 provides nutomntic senrch 10 nny lillle/dnte on nny Irnnsport from
the eentrnl controller or remole controller. Afler seleeLlng Ihe senreh screen,
the lime/dale desired Is enlered Into the microprocessor. Upon eommnnd. Ihe
microprocessor controlled digitnl render searches the selected Il"nnSI)Orl Ilt up to
700 limes normnl speed. When Ihe lime/dale is loenLed Ihe IrOllSI)Orl will slop wilh
no-overshoot and bcgin pluying.
When the systcm is scarehing a lape thnt was not eonlinllollsly recorded bUL VOX
controlled, the lime/dale enlered eonld be invulid (not 011 tLllle). If lhe
mierollreessor rinds this condilion dnrinll sen.-ch, lhe lupe will stop at the
neuTesL time preceding lhe eOlllmond nnd display "search limc not prcsent" 011 the·
mnster controller screen.
22.

AUmO SEARCH

The Veritrne 9000 provides a method of nlltolllulienlly searehinll a selected channel
for audio aL 100 Limcs norlllal slleed. When this fUlletion is selectcd from the moslcr
conlroller, the tape will begin to move eilher forwnrc1 or revcl·se nt J 00 tllnes
normal speel! unlil uudio is detccted, The system will 5101) upon nnelio delectlon
Bnd begin plnying Ihnl message. If Ihc opernlor desires another mcssnge, lhen n
toueb 10 lhe ilesignuted 50ft key will calise tbe system to search through blnnk tnpe
10 the ncxt messagc.

23.

MANUAL VARIABLE SPEED SEARCII CONTROL

The Verilrac 9000 Ilrovides an altefllalive melbod of scnrehing thc IU(lc. The master
cOlilrollcr has n variable 51lQcd duol elh·ceLioual 50ft membrane strip lhnt nllows
fill' mnnual searching. This conlrol spceds the senrcll fl"Ol1I 0 to 400 times 1I0rmnl.
both forwnrd and rcversc, at scven differcllt speeds. When you remove your fingel'
from the strip, the systcm nulomaliclIlly slops lind begins llla~'ing.

24.

AUTOMATIC RE-RECORD

Th.e Verhrnc 9000 offers nl.l0ther funelion Ihnt ulili7.CS the senreh for [ludio
fenlure. You cnn enler Ihe o.ulo record fUllction l"rom the master controller nnd if
your system is cquipped with the opLionttl eassclLe I'e-reeord pnncl, eOlllmnnd B
cnssette COllY 10 be prodllecd frol1l Ih.c seleeled chnnnei. llInnlt lope will be
aUlomallenlly skippcd and only lhose portions conlnining tludio will be .plnycd nt
recorded spced. This will condense the nudio 011 the easselte alld the skiplliug of
blank tnpc at 100 Urnes normal speed will greatly specd up Ihe WllOlc prOCCSS.

000531

25.

RE-RECOIl\) UNTIL

As,pnrt of the record process jnst deso'ribetl, you IIIny nlso progrnm Into lile master
controller; Iho tlmc Il.nd dalc you wish the nuto I'c-rccord function to cense
lIutomntieally.

26.

DUALCIIANNEL IlE-RECOIW I'ANEL

You elln cquip your system wilh 1111 in·buill, enssclle, two channel re·record unit.
The conversation will be re-recorded on aile chnnncl. and a synthesized voice time
will be recorded on the second chollllel. Thus, the cnsserle will have ,both the
convcrsation lind the lillie iL was orillinally recorded 'llI'ovlded to the Iislener when
till: tape is played. The'time is stoted every tCIl seconds.

27.

PROGRAMMABLE START-STOP

'For those npplientions thllt require reeordinll only dul'illll h\lSiness hours, the
Veritrne 9000 en'n bci progralllllled frolll lhe central eonlroller to nutomatlcnlly slnrt
operoting and CCllSC opernllng IlllJredelcrlllined timcs 011 eneh doy of the week.

28.

AUTO RESTORE

For those npplieations where the inlcrruplion of n recordihll all hll in-usc
transport Is ImportRnt for nil immediule search and llinyback, the Verilrnc 9000
provhles the huto restore function. When this COllllllnlld is clliered '011 the central
controlier. the tnl)e will automalically scarch ronv:\n\ unlit the Ins! recorded
messnge Is passed nnd slop on clellil tllpe. The syslem will nulomatienlly return to
tbe record mode and begin normal operation.

29.

AUTOMATIC NOISE I!LlMINATOn (ANH) .

Durinll playbnck of critical cOIllJlluuications, I.he Verilrae 9000 recognizes tbat
. bllekground noises lhat were recorded could causc less lhan desired clarity of
playback. The ANE feature clln be.enabled through the cenlrnl conlrolier to filler
oUlthese noises lind cnhnnee the plnybnek clnrity drnmalicnlly.

30.

TAPE REMAINING INDICATOR

The Series 9000 displnys ill hours, the anlount of Illpe rell1nil,illg 011 nil trnnsports
on the eelllrnl eonlroller screen. This Is espechdly valuable when lapes are used
for more thlln onc day.

31.

AUTOMATIC TAPE LOAD DIAGNOSTICS

T.he Veritrnc 9000 will automaticnlly rllll a dinglloslic scguence whcnever n new lnpe
Is landed on Ii transport Illodulc. This lest cheeks I'llI' 10\'; 'freCjuency resllonsc all nll
chllllnels, high frequency respollse 011 all chanlleJH, if bnek-up amplifiers nre
present they arc also tesled, limo codc nnd guard IOlle is checked ns well. If the
Ironsporl pnsses nlllesls, the "Deck OK" lHomlll will display 011 lhe cenlrol
controller screen and the deck will·be placed into the rendy mode.

32.

FULL FUNCTION REMOTE CRT CONTHOL PANEL

The clitire Vcritrac 9000 s)'siem cnll 1>e cgnlrolled remotely with this optionnl
unit. Tho unique design nllows for liP 10 4 rcmote eOlltollers witll olle system aud
privacy is provided. One remote CRT cOlllroJ[er can be used with multiple 9000
systems liS well.
.

000532

......

33.

CQMI'ATlnlLlTY

The Verltrnc 9000 Is tnpe-to-tBlle cOlllpollble with lhe Verilrnc 5000 nlld will
dlsplny the Veritrnc 5000 lillie.
34.

SERViCE DIAGNOSTIC ROUTINH

The Verllrnc 9000 soflwnre eOllloins a complete scrvice routille thnt call identify
nny syslcm [nHure to the bonrd 1eyel and olso verify Oil n contInuous bnsis that
every module within the system is opernlillllni its published specifioations.
35.

PORTAllLE REPRODUCER

The optionnl Vcritrnc 9000 reproducer provides all of Ihe playbnck fcoturcs
described above. The unit also contains n varinble slleed control nnd n vnrioble
auto-bnck space Illat mnke Ihe systcm opcrate like n full function transcriber.

36.

REDUNDANT SYSTEMS

For those.npplieations thnt requirc 100% rcdulldnney, tile Veritrnc 9000 enn be
configured with 100% baek·up record amplifiers, 100% bnelt·tlp trnnspor-ls nnd
. electronics, 100% back-up time code systems, aile! 100% bnck-up power supplies.

00n5~3

nnn534
~.

.....

~"'-""L

.....

•

Value-Added CommunicationsThe Single Source Company
That Places lOu In Total Control!
me Brings It All Together
Now you can take full advantage of VACs comprehensive approach to 0+ services. Included within
this profit-producing package is a full array of
validation services, polling, rating, reports and
new product development. As a single-sou1'ce
company, you can depend on us to take care of
every detail for you, including compliance with
all operator services regulations.

we providescomplete
validation servicesquickly and efficiently.
VAG offers a variety of products to meet the needs of any
0+ aggregater. Even more,
you'll appreciate ouruneqll.aled
resources and support services
to handle any of your operator
services requirements. Yoti
receive YOUl' money on time,
every time. In addition, you
may want to consider our
advanced payment options.

Experienced we personnet provide/1.U polling, rating, billing and validation services.

I.
I'

Our dedicated in-house hard'ware and soft~
wltre technicians respond to your needs
promptly, utilizing specialized skills and
advanced technology.

.Our modular design provides the flexibility you
require. VAC Systems not only service the needs of
smaU·and medium users, but can be expanded to meet
the needs of even the largest customer applicationsa flexibility that results in maximum profits and
places you in total conwol!

........

~:..

•

...._ _
....
_ ...u

...

._
. _•

..._ ._ _..

System 20
service and providing correctional authorities
with the ability to monitor, detect and investigate illegal behavior.

Value-Added Communications developed
System "20" to provide correctional authori, ties with what they've always needed: a flexible inmate phone system that keeps inmates
in touch with relatives and friends, but discourages illicit calling activity. VAC understands the delicate balance between maintaining inmate morale with reliable phone

With these concepts in mind, VAC's engineers
put together the most flexible inmate phone
syste:m.availablet

FEATVRES

BENEFITS

• Modular Design

Regardless how large or small the ,facility is, .
System 20 can handle it. The system is modula:r; so it
can be tailored to fit the size of any facility economically.

VAC System 20 is fully automated, eliminating the
need for costly live operator call handling, ope.ator
abuse, traffic congestion, errors and fraud. System 20's
auto-collect voice prompts handle calls quickly and
efficiently.

• Fully Automated

...-:2.-

• Application-Specific
Software
~

No matter what type of monitoring and control requirements you may have, there is a System 20 software
package to meet your needs.

ITAC
ITAG, short for Irunate Telecommunications Access

Controller, is a PC-based software package
designed to provide the correctional a,uthorities
with a user-friendly tool to investigate inmate
calling activity as never before. It incorporates
the call accounting features of Telso1't and goes
one step further:

• Identifies numbers called by more than one
inmate. This can pinpoint illicit activity.

• Each inmate is assigned a PIN number and
given a limited dialing menu. This database of
numbers can be created automatically or manually at the option of the correctional authority.
• Each call by an inmate is validated against their
calling menu. This restricts inmates from calling numbers other than those already authorized. (No calls to the warden, witnesses, etc.)
• ITAG gives you the ability to designate numbers

to trigger an audible alarm. (Lets authorities
investigate suspected contacts on the outside.)
Alternatively, numbers can simply be blocked
... to one inmate 'or all inmates.

With its inherent flexibility and controi, !TAG is
a powerful tool for correctional authorities.

000536

_-_..._-

,.;'--.._----_•.._---------------------_..._..__...

~~--...

TELSORT
Telsort is a specialized call accounting software
package that allows you to select from a broad
array of reports:
-all calls to a specific number
-all calls at a specific time
-sort call records by inmate" , time of day, phone
number, duration, cost, trunk, etc.
'Requires ITAG software

ADDITIONAL FEATURES
• Prevents chain dialing. Inmates must hang up
before dialing a new call.
• Time-of-day automatic shut-off.
Bilingual voice prompts available.

VAG is a single-source company for equipment,
installation, maintenance, validation, billing, and
all regulatory certification requirements.
System 20 is up and running in over 100 facilities
across the country ... from county jails to state
prisons. Using reports generated by VAG's System
20, authorities'in Pennsylvania wer.e able to solve
a ten-year-old mystery concerning the whereabouts of a murder victim. In Oklahoma, state
authorities used System 20 call data to apprehend
two felons coordinating illicit activity with
inmates. The product works!
Our Company's integrity is relfected in an ongoing dedication to ethics in everything we do.
The essence of our character is inherent in
a loyal, motivated family of VAC employees.
Our reputation is predicated upon a sincere
concern for our VAG customers.
,At Value-Added Communications, we bring
commitment and communications together!

?;~:;;O
CORRECTIONAL FACILITY

@JWW
I
Syslem20
I

we.

Poling,
Raling.
Biling

VALUE·ADOED

smNr.

VIC

IXC,
M&T;MCJ,

1'1

COMMUNICATIONS

VALUE-ADDED COMMUNICATIONS
Corporate Offices
1901 S. Meyers Rd., Suite 530
Oakbrook Terrace, IL 60181
Telephone: 708-628-6606
Fax: 708-628-6687

Operations/Commercial Sales
820 Jupiter Rd., Suite 103
Plano, TX 75074
Telephone: 214-578-1160
Fax: 214-422-4073

~oo~rn

(Plano, l)()

ETC.

Institutional Sales
940 Calle Negocio, Suite 270
San Clemente, GA 92672
Telephone: 714-361-4005
Fax: 714-361-5171

000537

000538

TECHNICAL
Equipment
#42
Can provide brochures, warranties, information pertaining to
equipment to be provided for inmate/pay phone services.
organize and label Technical, Equipment #42 for evaluation
identification.

u.s;

WEST RESPONSE:
Due to regulatory constraints

u.s.

West Communications must submit a separate
response to this RFP.

All portions of the

RFP which require information on the
provision of intraLATA phone service are
available in our proposal submitted under
separate cover.

00053~)

000540

TECHNICAL
Equipment
#45
Provide 'copy 'of written operational procedures to be posted
at or near inmate phones on date of cut over and label
'Technical, Equipment #45.
AT&T PRIME RESPONSE:
AT&T has the good fortune of
providing the DOC'S current public
telephone interLATA service.

cutover to.a

new commission plan will be implemented
without any disruption or change of
service, thereby eliminating the need for
procedural posting.

AT&T will coordinate

a change in commission plans from the
current AT&T Commission Agreement to the
new commission plan/rate.

000542

'~~.)\J.
n (' n 5- Lf-to)
II ,')

TECHNICAL
Equipment
#45

Provide copy of written operational procedures to be posted
at or near inmate phones on date of cut over and label
technical Equipment #45.
GTENW RESPONSE:
LOCAL CALLS
(Within Area Code)
Dial "0" + Telephone Number
LONG DISTANCE CALLS
(Outside this Area Code)
Dial· tlOtl + Area Code + Telephone NUmber
After you dial the number, an Operator
will come on the line
LLAMADAS LOCALES
(Dentro de Esta Zona)
marque 110" + Numero de telefono
LLAHADAS DE LARGA DISTANCIA
(Afuera de Esta. Zona)
Marque "0" + laZona + Numero de Telefono
Despues que marque el numero una
Operadora vendra a la linea

000544

000545

TECHNICAL
Equipment
#45

Provide copy of written operational procedures to be posted
at or near inmate phones on date of cut over and label
technical Equipment #45.
PTI RESPONSE:
LOCAL CALLS
(Within Area Code)
Dial "0" + Telephone Number
LONG DISTANCE CALLS
(Inside & Outside this Area Code)
Dial "0" + Area Code + telephone
.
Number
After you dial the number, an operator
will come on the line
LLAMADAS LOCALES
(Dentro de Esta Zona)
Marque "OIl + Numero de Telefono
LLAMADAS DE LARGA DISTANCIA
(Dentro & Afuera de Esta Zona)
Marque "0" + LaZona + Numbero de
Telefono
Despues que marque el numero una
Operadora Vendra a la linea

000546

....

.. , ....

TECHNICAL
Equipment
#45
Provide copy of written operational procedures to be posted
at or near inmate phones on date of cut over and label
Technical, Equipment #45.
U.S. WEST RESPONSE:

Due to regulatory constraints U.S.
West communications must submit a separate
response to this RFP •. All portions of the
RFP which require information on the
provision of intraLATAphone service are
available in our proposal submitted under
separate cover.

000548

-.-,.

OOC54D

.::;

TECHNICAL
Equipment
#49
Provide a description of maintenance organization capable of
maintaining the installed equipment -and software on separate
sheet and label technical equipment #49 •
.GTENW RESPONSE:
GTENW has
tec~nicians

a -trained

team of 10 field

who specialize in

installation, maintenance and repair of
pay telephones and inmate instruments in
the Everett Area.

This team is based at

2312 West Casino Road, Everett,
Washington.
Current GTENW technician training
inclUdes instruction on the installation,
operation and maintenance of the

i~ate

instrument, installation and maintenance
of inside wire, and trouble detection and
isolation procedures.

with this

contract, additional training will be
provided to familiarize our personnel
with the features and operations of the
VAC System 20 and Dictaphone equipment to
help them isolate probable causes of
trouble.
Additional technical support will be
available from VAC through a remote
diagnostic center to isolate and correct

000550

problems associated with the call
accountinq software and to _identify
specific

hardwar~

corrective action.

problems requirinq
In the event of a

major equipment failure in the VAC System
20, a VAC technician will be dispatched
locally.
Dictaphone technicians will be
available to repair and/or replace
defective equipment within the
requirements of the contract.

n,~ 551
-ruu
.
O

000552

...

TECHNICAL
Equipment
#49
Provide a description of maintenance organization capable of
maintaining the installed ~quipment and software on separate
sheet and label Technical Equipment #49.
PTI RESPONSE:
PTI Communications has three trained
teams of thirty-one Field Technicians who
specialize in installation, maintenance_.
and repair of pay telephones and inmate
instruments in the Gig Harbor, Forks,
Cheney, and Medical Lake area.

The Gig

Harbor team is based at 8102 Skansie
Avenue, Gig Harbor, Washington.

The

Forks team is based at 135 First Avenue,
Northeast, Forks, Washington.

The Cheney

team is based at 111 "Au street, Cheney,
Washington, and the Medical Lake team is
based at 7124 South Graham Road, Medical
Lake, Washington.
Current PTI technician training
includes instruction on the installation,
operation and maintenance of the inmate
instrument, installation and maintenance
of inside wire, and trouble detection and
isolation procedures.

with this

contract, additional training will be

000553

provided to familiarize our personnel
with the features and operations of the
VAC System 20 and Dictaphone equipment to
help them isolate probable causes of
trouble.
Additional technical support will be
available from

~AC

through a remote

diagnostic center to isolate and correct
problems associated with-the call
accounting software and to identify
specific hardware problems requiring
corrective' action.

In the event of a

major equipment failure in the VAC
System-.20, a VAC technician will be
dispatched locally.
Dictaphone technicians will be
available to repair and/or replace
defective equipment within the
requirement of' the contract.

000554

TECHNICAL
Equipment
#49

Provide a desoription of maintenance organization capable of
maintaining the installed equipment and software on separate
sheet and label Technical, Equipment #49.
U.S.

WES~

RESPONSE:

Due to regulatory constraints, U.S.
West communioations must submit a
separate response to this RFP.
portions of the

RFP

All

which require

information on the provision of intraLATA
phone service are available in our
proposal submitted under separate cover.

.~\~~

c==::::= ..

nnO·1':;5h)
VUJV.

.::.

(

TECHNICAL
Installation/Implementing Schedule
#51

Provide an implementation plan and installation.schedule for
all services, equipment being proposed. Separate sheet and
label Technical #51.
AT&T PRIME RESPONSE:
Because AT&T is currently providing
the interLATA services at the DOC, there
would be no interruption of existing
service or commissions.

The additional

locations provided for under this proposal
would become effective on January 16, 1992
wi~h

the next current commission cycle.

--:;;,

000558

TECHNICAL
Installation/lmplemeting Schedule
#51
Provide an implementation plan and installation schedule for
all services, equipment being proposed. Separate sheet and
label technical #51.
GTENW RESPONSE:
:J:MPLEMEmlATI:ON SCHEDULE

Working Day 1 -

Contract Signing notice to proceed.

Day 2 Day 3

Day 11 -

Order equipment - - .
monitoring/recording.
10

Site meetings discuss equipment
parameters and
Prefield.
Order System 20
Equipment/PhoneS/Line
s.

Day 12 - 21 Install wiring at
WSR.
Day 22 - 30 Wire TRee; Install
system 20 and
Dictaphone Equipment
Day 31 - 42 Install inmate
phones, lines;
cutover to System 20
at WSR and TRCC.
Day 43 - 48 Install inmate
phones, lines;
cutover to System 20
at Indian Ridge.

Sundc¥

ScturdD)'

TuesdD¥ WednesdD)' Thu....sdc)' . F....idl'.l)'
I
2
3

Mondc¥

Contract
Signing Notice to
Proceed.

Order
Equipl!lentl
Monitoring
Recording

S1;e Meeting
Discuss
Equipl!lent
----Paramenters/
Prefield

Site·Meeting~

Discuss
Equipment
-------- --------Parameters/
Prefield

Site Meeting Order Bys te:r Install
Discuss
20 Equip.
Wiring at
Equipment
WSR..
Phones!
Parameters! Lines
Prefield

Install
Wiring at
WSR.

--f------

------- f--------23

------_......

--------

r--------- !--------

000560

February, 1992
(

TuesdD)'

SundD~

\lednesdD)' Thursdll)',

Fridc)'

Sat.urdll)'

WSR.

--------

Begin System
~O & Dictaphone
installationl
Wire TRee

Begin System
20 E.·Dictaphone
installationl
Wire TReC

Install
IWiring at

'7'

Begin System
~O & Dictaphone
linstallation/.

--------- -------

---------- -------- --------- --------18

------- ----------

----.---

~ire TRCe

Install itllDst
phones/lines;
cutover to
System 20 at
WSR" .TRce.

nstall imnat
klhones/lines;
h,-.--utover to
~ystetll 20 at
~SR

------- ---------. 1--------

&TRee.

000561

March, 1992
(

Tuesdll~"ednesdll~

SundD~

Install :I:mna e
phones/lines
cutover to
System 20 at

-------

WSR & TRee.

~nstall

iIima

10
e

Install imnat
phones/linesj
cutover to
System 20 at
Indian Ridge.

ThuradD)' . FridD)'
5
6

----

-----

phones/lines
'cutover to
System 20 at
Indian R:ldge

-------

000562

n
r') 5 63J 0'1Il,
P

TECHNICAL
Installation/Implementing Schedule
#51
provide an implementation plan and installation schedule for
all services, equipment being proposed. Separate sheet and
label Technical #51.
PTI RESPONSE:
IMPLEMENTATION. SCHEDULE

working Day 1

Contract signing - notice to proceed

Order equipment -monitoring/recording

3-10

site meetings - discuss equipment
parameters and Prefield.

Order System·20 Equipment/Phones/Lines

12-30

Wire CBCC, oce, wccw, PLCC, and EWPR:
Install System 20 Dictaphone Equipment.

31-45

Install inmate phones, lines 1 cutover to
System 20 atCBeC, oec, PLCC, EWOR, WCCW.

Page 136

- .

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I
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000568

TECHNICAL
Installation/Implementing Schedule
, *51

Provide an implementation plan and installation schedule for
all services, equipment being proposed. Separate sheet and
label Technical #51.
U.S. WEST RESPONSE:

Due,to regulatory constraints, U.S.
West communications must submit a
separate response to this RFP.

All

portions of the RFP which require
information on the provision of iritraLATA
phone service are available in our
proposal submitted under separate cover.

000569

MANAGEMENT B

#4
What clients has your company serviced within the area of
inmate telephone services? List the clients, contact person,
telephone numbers and addresses. A minimum of three contacts
must be provided for references. Attach separate sheet and
label 'Management B, #4.
·AT&T

PRIME

RESPONSE:
Listed below are five references for whom
AT&T provides' inmate telephone services.

state of Washington, Department of Corrections
410 West 5th
Olympia, WA '98504
284 Inmate stations

Contact Person:

Sharon Shue
206 753-6339

state of Pennsylvania (DOC)
2221 Forster street
Harrisburg, ·PA 17105-1326
625 Inmate stations

Contact Person:

John Malcom, Jr.
717 783-1.965

state of Oregon (DOC)
1225 Ferry street BE
Salem, OR 97310
996 stations
109 Inmate stations
Contact Person:

Tim Johnston
503 373-7211

000570

state of New Jersey (DOC)
CN216
Trent.on, New Jersey 086~5
. 100 Inmate stations
Contact Person:

RichVidulich
609 488-4487

.state of Maryland· DJSOTM
301 North Preston street
Baltimore, MD 21210
650 Inmate stations
Contact Person:

Margaret Barrett
303 225-4254

n Ur: Uul
r. t:; I"'j 1

000572

MANAGEMENT B
#4
What clients has your company serviced within the area of
inmate telephone services? List the Clients, contact person,
telephone numbers and addresses. A minimum of three~contacts
must be provided for references. Attach separate sheet and
label Management B, #4.
GTENW RESPONSE:
1.

state of California
P.O~ Box 942883
Sacramento, California
Contact Person:

Bill Harper; Director of Corrections
206 3.88-3474

Peli9an Bay Prison
Post Office ·Box 7000
Smith River, Californi~
Contact Perso.n:

Susan Tanska·, Director ·of Facilities
509 783-3118

Snohomish County Jail
Courthouse Complex .
Everett, washington 98201
Contact Person:

Sue Kilday, Manager of Operations
916 323-2484

Benton County Jail
5600-A West Canal Place, Al0l
Kennewick, washington 99336
Contact Person:

94283-0001

Mike Manning, Procurement .Officer
707 465-1000

Del Norte County Jail
650 5th Street
Crescent City, California
Contact Person:

95567

95531

Sheriff Mike Ross
707 464-9521

000573

6. North Idaho correctional Installation
Hospital Drive North
Orofino, Idaho 83544
Contact Person:

Jim Hope, Warden
208 476-3655

7. Kootenai County Jail
5500 Government Way
Coeur d'Alene, Idaho
Contact Person:

83814

Lieutenant Glen Whipple
208 664-151.1

8. Clearwater county Jail
150 MiChigan Avenue
Orofino, Idaho 83544
Contact Person:

Eugene Fish
208 476-4521

9. Bonner County Jail
215 South First
Sandpoint, Idaho 83864
Contact Person:

Sergeant Chuck Day
208 263-3136

10: Boundary County Jail
1115 Kootenai

Bonners Ferry, Idaho
Contact Person:

83805

sergeant Harry Schuer
208 267-3154

11. Pend oreille County Jail
231 South Garden Avenue
Newport, Washington 99156
Contact Person:
12. 'Coos County 'Jail
250 North Baxter
Coquille, Oregon
Contact Person:

sergeant·Mary Lou Layton
509 447-3151

97423
Lois Pierce
Teiecornmunications Manager
503 396-3121

000574

13. North"Bend Parole Violators Prison
1976 Union
North Bend, Oregon 97549
Contact Person:

Tim Johnson
503 373-7211

00(1-575

---

000,576

MANAGEMENT B
#4
What clients has, your company servioed within the area of
inmate telephone services? List the clients, contact person,
telephone numbers and addresses. A minimum of three contacts
must be provided for references. Attach separate sheet and
label Management B, #4.
PTI RESPONSE:
1.

Clallam Bay Corrections Center
Charlie Creek Road
HC 63, Box 5000
Clallam Bay, Washington 98326-9775
Contact Person:

Olympic Corrections Center
HC 80, Box 2500
Forks, washington 98331
Contact Person:

Rich Granum
206-963-2000

Jerry Sullivan
206-374-6181

Pine Lodge Correctional Center
P.O. Box C
Medical Lake, waShington 99022-0001
Contact Person:, Mike McGinnis
Jim Fox
509-299-4711

Grays Harbor county Sheriff/Jail
P.O. Box 630
Montesano, Washington 98563
Contact Person:

Sheriff Dennis Morrisette
206-249-3711

Gig Harbor Police
P.O. Box 145
Gig Harbor, Washington, 98335
Contact Person:

Chief Dennis Richards
206-851-2236

000577

Kinqcounty Police
33409 SE 43rd street
Fall city, Washington
Contact Person:

98024

Lt. ijarry Hansen
206-888-4433

washington corrections Center for Women
P.O. Box 17
Gig Harbor, Washington 98335
Contact Person:

Mr. Cutis Hoffman
206-851-9101

00057.8

000579

MANAGEMENT B

-What clients has your company serviced within the area of
inmate telephone, services? List the clients, contact person,
telephone numbers and addresses. A minimum of three contacts
must be provided for references. Attach separate sheet and
label Management B, #4.
u.s. WEST RESPONSE:
Due to regulatory constraints, u.s.
West Communications must submit a
separate response to this RFP.

All

portions of the RFP which require
information on the provision of intraLATA
phone service are available in our
proposal submitted under separate cover.

000580

000581

MANAGEMENT B
#5
Please supply an organizational chart of your company to
include the following information:
principal officers of your company. .
- key staff to be assigned or employed for inmate and pay
telecommunications services.
- qualifications of key operations personnel.
the authority of personnel involved in the performance
of this potential contract.
.
the reiationship of this specific staff to other
programs or functions· in your company.
AT&T PRIME RESPONSE:
- principal officers of your company.
Robert E. Allen:

Chairman of the Board and Chief Executive
Officer of American Telephone and
Telegraph Company

Randall L. Tobias: Vice Chairman of the Board of American
Telephone and Telegraph Company: Chairman
and Chief Executive Officer of AT&T
communications, Inc. and AT&T Information
Systems, Inc.
- key staff to be assigned or employed for inmate and
pay telecommunications services:
Patty Maitland:

Account Executive
510-224-4926

Fritz Mayer:

Regional Sales Manager
510-224-5500

Sandy Whitlark:

Regional operations

~anager

510-22.4-5504

Robert Strachan:

Support Specialist
510-224-1327

stan Kirschman:

Major Account Manager
206-786-5150

Steve Graham:

Systems Consultant
206-786-0546

Kathy Mitchell:

Account Executive
206-786-5159

000582

- qualifications of Key operations Personnel:
Brief Resume of
Proj'ect Leader:

Nine years with Bell System/AT&T.

Patty Maitland .-

Account Executive of AT&T Consumer Sales
Division
'

1990 - Present

AT&T Account Executive Consumer Sales
Division, Pleasanton, California

1989 - 1990

AT&T Account Executive Business Sales
Division, San Francisco, California

1989 - 1990

AT&T Sales Representative Business Sales
Division, Santa Clara, California

1979 - 1985

PaQific Bell/Pacific Telesis staff
supervisor Network switching and special
Services

- The authority of personnel involved in the performance
of this potential contract:
Patty Maitland has worked in several
industries, inclUding state, county and
city government accounts.
successfu~ly

She has

negotiated AT&T Public

Telephone Commission Agreements' in the
correctional facility

indust~.

- Relationship of 'this specific staff to other program
or fun,ction in your company.
Patty Maitland, Fritz Mayer, Sandy
Whitlark and Robert Strachan are a part of
the Consumer Sales Division.

It is the

responsibility of the Consumer Sales
Division to provide the customer service

000583

interface for Consumer

Commun~cation

Services products and serviges.

Consumer

communication services is one of the five
business units that comprise AT&T
Communications,

In~.

stan

K~rschman,

steve Graham and Kathy Mitchell provide
the customer interface function relating
to Business communications services.
Business Communications Services is
another of the five business units
comprising AT&T communications, Inc.

000584

OO(}585

hj~::l

'I ~I, 'I ' t[§

. II!)
~~

r
r-

.l!

~ []~
..
45

jll .

. 000586

.C?

000587

. --.,

MANAGEMENT

Experience of Proposer
#5

Please supply an organizational chart of your company to
include the following information: Label manaqe~ent B.IS.
principal officers of your company.
key staff to be assigned or em~~oyed for ~nmate and pay
telecommunications services.
qualifications of key operations personnel.
the authority of personnel involved in the performance
of ~hispotential contract.
the relationship of this specific staff to other
programs or functions in your company.
GTENW RESPONSE:
KEY STAFF' ASSIGNED TO INMATE' PAY
TELECOMMUNICATIONS SERVICES

GTENW has a trained team of 10 field
. technicians who specialize in
installation, maintenance and repair of·
pay telephones and inmate instruments in
the Everett area, who report to the Field
Operations supervisor.

These personnel

have between two and five years of
experience in this particular market
segment.

They are based locally at 2312

West Casino Road, Everett, Washington.
One technician will be designated as
the primary team member responsible for
servicing the WSF, SOC,

~RCC,

Farm facilities in Monroe.
member will be assigned

and Honor

Another team
the Indian

Ridge facility in Arlington. . Both people

nnr'588
vuU,

will have trained back-ups with
appropriate security clearance who will
be familiar with procedures at these
facilities.
Current technician training includes
instruction on the installation,
operation and maintenance of the inmate
instrument, installation and maintenance
of inside wire, and trouble detection and
isolation procedures.

with this

These people will be used as

back-Up to the specialized maintenance
personnel from Dictaphone andVAC, should
they be needed to assist in any way.
Problems not able to be resolved by
these tecpnicians will be escalated to
their supervisor, Bruce Moore, Field
Operations Supervisor, who is also based
in Everett.

Mr. Moore has over 15 years

of telephone experience with GTENW in
both craft and management positions.
Mr.

Moore's initiation, other resources

000589

could be called in from GTENW, VAC,or
Dictaphone, as appropriate.

000590

------------

.----

GTE - NORTHWEST
PUBLIC COMMUNICATIONS
VIRGIL GARDAYA
.DIRECTOR
PUBLIC COMMUNICATIONS
-SAlES I TECHNICAL SUPPORT

OPERAllONS

I
JOHNWALKER

PAT DOHERTY

~REGNITTA

AREA
SALES MANAGER

CUSTOMER SERVICE

AREA MANAGER
FlaD OPERATIONS

MANAGER

I
BILL KRAMER

CHARlENE WICKLUND

SALES SUPPORT
ADMINISTRATOR

REGIONAL
SALES MANAGER

I
I
I
I

I'
I

I
SHEILA MCKINNON
REGIONAL MANAGER
FIElD OPERATIONS

I
JOANNA SlSSONS
SENIOR ACCOUNT
'EXECUTIVE
MAJOR ACCOUNTS

C")

I
I
I

CYNTHIA ST. CLAIR

ANGELIA STOVER

ACCOUNT EXECUTIVE
NORTHERN AREA

ACCOUNT EXECUTIVE
SOUTHERN f\REA

- UNDA KLINGER

.BRUCE MOORE

AREA SUPERVISOR
PCOC/COlN

SUPERVISOR
FIELD OPERATIONS.

I
I
OODVDUNN
. ACCOUNT EXECOllVE
EASTERN AREA

PUBLIC
COMMUNICATIONS
ORDER
CENTER

COI..LECJUR
MAINTAINERS

o
c:..')

c.J1
e.8
1'--&

,r·

OPERAT'.

__ERVICES

MANAGER •. CUSTOMER SERVICES
34 IIGur
382 CRAFT
Q~"L VOLUME:

TOLL.4811
D.A. .. 11M

OPERAnONB MGR. • OPERATOR IEHVICE,
.
• EVERETT. W~
22 MGMT

214 CRAFT
CALL VOLUMES:

. TSPS

·1.

·D.A.

• 11M

OTHER. 13K

OPERATOR'SYC. MOR.
TSPII
EVERETT. WA.

4 MOur
'1 CRAFT

POSlnoNS

OPERATOR ayc. IIGR.

TSPS'
EVERETT. WA.

.. MGUT
81 CRAFT
np081TIOHa

OPERATOR lye. IIGA.
DA GALAXY I
EYEREn. WA.

S MOUT
" 47 CRAFT

POSJTlONe

OPERATOR SVC. UOR.
DAGALAXY •
EVEREn. WA.

FORCE MOA.
CENTRALIZED AOII. GROUP
EVERETT. WI..

Z IIGMT

S IIIGMT
44 CRAFT

·4·CRAFf

•• POSITIONS

OPERATOR' avc. IIGR.
COEUR D"AlENE. ID.

OPERATOR ave. IIOR.
.
T"a
BEAVERTON. OR.

.. MGMT
f7 CRAFT

' 'GMT

11 CRAFT

44 PoamONS

CAll VOLUME:
TBPS • 11.5M

(::J
U1

CD
'tv

COEUR D·ALENE. 10.
•

TSP8

WENATCHEE. WA.

TOPS

=- MGUT
55 CRAFT

2 MGMT
26 CRAFT

13 POSITIONS

POSITIONS

CALL VOLUME:
TaPS· 1t.511

CALL VOLUME:
TOPS.4M

KEY STAFF ASSIGNED TO DIMATE' ai: PAY TELECOMHtJlfJ:CATIONS SERVICES

GTENW h~s a trained team of 10 field technicians who specialize in
installation, main~~nance and repair of pay telephones and inmate
instruments in the :everett area, who report tQ the Field operations
Supervisor.
These personnel have between two and five years of
experience in this particular market segment..
They are based
locally at 2312 West Casino Road, Everett, Washington.

One technician will be designated as the .primary team member
.responsib~e for .servicing the. WSF, SOC, TRCC, and Honor Farm
facilities in Monr~e. Another team member will be assigned to the
Indian Ridge facility in Arlington. Both people will have ~rained
back-ups with appropriate 'secUrity clearance who will be familiar
with procedures at these facilities.

CUrrent
technician
training
includes' instruction
on
the
installation, operation and maintenance of the inmate instrument,
installation and maintenance of inside wire, and trouble detection
and isolation procedures.' ,With this'contract, additional training
will be provided to familiarize our personnel with the features and
operations of the VAC System 20 and Dictap~one equipment to help
them isolate probable causes of trouble. These people will be used
as b~ck-up to the specialized maintena~ce personnel from Dictaphone
and VAC, should they be needed to assist in anyway.

Problems not able to be resolved by these technicians will be
escalated
to their supervis'or', Bruce Moore, Fieid operations
. Supervisor, who is also based in Everett. Mr. Moore has over 15
years of telephone experience with GTE in bot~ craft and management
positions.
·At Mr. Moore's initiation, other resources could be
called in from GTE, VAC, or Dictaphone, as appropriate.

000593

I
mlll~
.
.
~II

am'mllll.I~[
.1!l1_~lijlEml~l ;

~1Il CIII Di!I'!mill
c;lul. (JIlt
mill ~Il~

.. -

mlbC!'llmfll~l~
11'
!
II" I

~I~ mm MIll ~III
!!Iul. am
:O§1Ul ClII' ttillr.
.

~It'
"-j.W11
! .:..

mill ~ftIV
III

~~Ji

i.fli
·. '
i

GfJl ~Ifl

~'Ir
~:'''I'P

. ~ill~lt
11ill
) III

~1111i111J
~.
III

a41~

,-_ ..
,,
,,
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:
I

.
I
I

:,,
,,

.i
I
I
I

,
,,,
I
I

r=UIII1. ~11
t· II"
'" 1111

~~N!I

m,l~III

III

mill'

([j~h~1
•. 'Ill ~Ill'1

.J,

...- ......

-.;.

r------r--------.. .
:

(t-'.,"$!l11
~h

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.~--

~_---J

00-0594

....

...
c::::...o..=:;;.

r·t"59t;u
O
'UU

MANAGEMENT
B i5

Please supply an organizational chart of your company to
include the following information:
- principal officers of your company.
- key staff to be assigned or employed for inmate and pay
telecommunications services.
- qualifications of key operations personnel.
- the authority of personnel involved in the performance
of this potential contract.
- the relationship.of this specif1c staff to other
programs or functions in your company.
PTI RESPONSE:
PTI Communications has three traine9
teams of thirty-one Installation and

Repair and Special App Technicians
who
.
specialize in installation, maintenance
and repair of pay telephones and inmate
instruments in the PTI Communications'
washington serving area.

There are

sixteen members on the Gig Harbor Team,
four in the Forks team, and eleven on the
Cheney and Medical Lake team.

These teams

will serve the. inmate facilities located
in their respective serving areas.
The craftsmen on each team report to
an Installation and Repair supervisor and
a Special Apps supervisor (see attached
organization charts).

These personnel

have between five and twenty-five' years
experience in this particular market

0005·96

segment.

The Gig Harbor team is based at

8102 Skansie Avenue, Gig Harbor,
Washington.

The Forks team is based at

135 1st Avenue, N.E., Forks, Washington.
The Cheney and Medical Lake team is based
.at 111 "A" street, Cheney, Washington and
7124 South Grahalll Ro-ad, Medical Lake,
Washington.
One technician from each team will
be designated as the primary team member
responsible for servicing the inmate
facilities located in his area.

Two other

team members will be assigned to provide
the same service in case of vacations,
illness, etc.

All team members will have

trained back-ups with appropriate se9urity
clearance and will be familiar with
procedures at their respective

~nmate

facility.
CUrrent employee training includes
instruction on the installation, operation
and maintenance of the inmate instrument,
installation and maintenance of inside
wire, and troUble detection and isolation
procedures.

with this contract,

additional training will be provided to
familiarize our personnel with the

000597

I
features and operations of the VAC System
20 and Dictaphone equipment to help them
isolate probable causes of trouble.

These

technicians will be used as backUp to the
specializeamaintenance personnel from VAC
Systems and Dictaphone should they be
needed to assist in any way.
Problems not able to be resolved by
these employees will be escalated to their
respective supervisor(s). "For the Gig
Harber team, Mr. Dan Roso is the Special
App Supervisor and Mr. Ed Bryson is the
I&R supervisor.

Mr. Rose

has over

fifteen years experience in both craft and
management positions and Mr. Bryson has
over sixteen years experience.

Mr. Roso

can be called directly at 206-851-1320
and Mr. Bryson at 206-851-1321.
For the Forks team, Mr. Lonnie
Archibald is the I&R Supervisor.

He has

over twenty-one years experience in both
craft and management positions.

Mr.

Archibald can be oalled directly at
20.6-374-2310.
For the Cheney and Medical Lake
team, Mr. Bill Trujillo is the Speoial App
Supervisor and Mr. Jim Johnson is the I&R

0005~8

supervisor.

Mr. Trujillo has over

seventeen years experience in both craft
and management positions, and Mr. Johnson
has over thirty years experience.
Mr.

Trujillo can be reached directly at

509-235-3121 and Mr. Johnson at
509-23,?-3172.
At the Supervisors initiation, other
resources may be called in from PTI
communications, VAC or Dictaphone, as
required.

·0005~9

.....

ORGANIZATIONCHART
Gig Harbor Team (V'I C C W)
*JON ERICKSON
Executive Vice President/General Manager - Western Region
**CONNIE MORRIS
Vice President
KEN HOLT
General Plant Superintendent - -

RAY WEBB
Service Su ::lerlntendent
ED BRYSON
I & R SUlJervisor

C. Hesse
J & R Technician
G. Barnes
I & R Technician

R. Maser
I & R Technician

D. Lehman
I & R Technician

R.. Dekeyser
I & R Technician
F. Sisto
I & R Technician
B. Whipple
I & R Technician
D. Gipson
I & R Technician
L. Severtson
I & R Technician

R. Hand
I & R Technician

D. Hansen
I & R Technician
*Elfecllvlt September 16.1991, Jon Eridllion asumed iasponsbililies as Executive Vice President/General Manager

**00 JBIluary 1. 1992. Connie Morris will retire and Jon Erickson will be assuming these responsibilities

000600

ORGANIZATION CHART
Gig Harbor Team ~ C C W)

*JON ERICKSON
Executive Vice President/General Manager - Western Region

**CONNIE MORRIS
Vice President
KEN HOLT
General Plant Superintendent

-flAY WEBB
Service Su erintendent
DAN ROSO
Special APP Supervisor
C. DeCraw
Special APP Technician

C. Elliott Special APP Technician

D. Millet
Special APP Technician

R. St Ours
Special APP Technician
D. Burlingame
Special APP Technician

000601

ORGANIZATION CHART
Gig Harbor Team

rN C C W)

*JON ERICKSON·
Executive Vice President/General Manager - Western Region

**CONNIE MORRIS
Vice President

- DON DENNIS
Customer Service Manager
DeNae Stafne
Marketing Supervisor
MarvJoWard
Service Center Supervisor
Darlene Holliday
Administrator Customer Services
Dori Creasia
Commercial Supervisor
Leon Gandv
Commercial Sueprvisor
Jean Stuart
Commercial Supervisor
Audrev paulsen
. Commercial Supervisor

Service Representatives (26)

"Effective September 16. 1~1, Jon Erickson &Sumed responsblliiias as Executive VICe President/General Manager
....On January 1, 1992. Connie Morris will retire and Jon Erickson will be assuming these responsibilities

non602
V
v . ·..

ORGANlZATION CHART
Cheney, Medical Lake Tea~ (PLeC, EWPR)

JON ERICKSON
Exeout'Ive V'Ice·Presl'd ent/Genera1Manaoer -

western Realon
I

HARVEY SIMPSON
Vice President .
-

DON NICHOLSON
General Plant Superintendent
JOE BRYCHEll
Central Office Superintendent
Bill TRUJILLO
Service SUI erintendent

. Darrell Dotson
. Special APP Technician
Guy Barker
Special APP Technician

Scott Litchfield
Special ApP Technician
John Bartlett
Special APP Technician
Dan Eubank
Special APP Technician

000603

ORGANIZATION CHART
Cheney, Medical Lake Team (PLCC, EWPR)

JON ERICKSON
Executive Vice PresidenVGeneral Manager ,- Western Re!=lion
HARVEY SIMPSON
Vice President
DON NICHOLSONGenerai Plant Superintendent
JIM JOHNSON
Area Plant Supervisor

Jim Helydt
I & R Technician
Steve Cada
I & R Technician

Jim Olsen
I & R Technician
Steve KjelJand
I & R Technician
Ken Mathis
I & R Technician

Bev Uskoski
I & R Technician

no'
0-

f 1 C0.4
I\)U\}

ORGANIZATION CHART
Cheney, Medical Lake Team (PLCC, EWPR)

JON ERICKSON

Executive Vice President/General Manager - Western Reaion

HARVEY SIMPSON
Vice President

RANDY OLSEN
Customer Service manager

Shirley Schwaim
Business Office Supervisor
Service Representatives (13)

J
ORGANIZA,TION CHART
,

Forks Team (C8CC,C?CC)

*JON ERICKSON
Executive Vice President/General Manager - Western Region

**CONNIE MORRIS
Vice President
KEN HOLT

General Plant Superintendent
JOHN FRYLING

Area Plant Superintendent
LONNIE ARCHIBALD

I & R Supervisor
Mike McConnell
I & R Supervisor
Jeff Wittenborn
I & R Supervisor

Randi Davis
I &R Supervisor
Sherman Penick
I & R Supervisor

*EIfeclive September 16,1991, Jon Erickson asumed responstlilltie$ as

Executiw VICe President/General Manager

**On January 1. 1992, Connie MOlris will retire and Jon Erickson will be assuming these .responsibilities

oon60
. ..7

MANAGEMENT B

#5
Please supply an organization chart of your company to
include. the following information:
principal officers of your company.
- key staff to be assigned or employed for inmate and
pay telecommunications services.
- qualification of key operations personnel.
- the authority of personnel i~vplved in the performance
of this potential contract.
the relationship of this specific staff to other
programs .or functions in your company.
U.S. WEST RESPONSE:

Due to regulatory constraints, U.S.
West Communications must submit a
sep~rate

response to this RFP.

All

portions of the RFP which- require
information.on the provision of intraLATA
phone service are available in our
proposal submitted under separate cover.

000608

p"L+'
.

• ol,L.....

t,:":""'" .....

" . ••• ~

•• ' -'

•••• - ,.:.,.

000609

......-

MANAGEMENT C
~1

Will your company assign'~ive operators to the institutions?
(If .exceptions,please explain on a separate sheet of paper
and label Management C, #1.)
PTI RESPONSE:
The VACSystem 20 is an on-premise
automated operator and does not require
live operators.

000610

"':

0000·1.1

--"

0006t 2

SPECIF1CADONS
MULTI=CBANNEl, COMMUNICATIONS RECORDING svSDM

E--

.J.QQ cmNERAL

Thisspecl:fication covers logging taPe ~crh:eproducer systems designed to provide
recording of 4- to 240 chaDnels plus the time/date signal multiplexed on one channel with
audio. The equipment furnished under this specification shall be designed for continuous
.duty operation. i.e. 24 hours per day,365 days. per year. .
1.01

1.02

AD equipment supplied under this specification shall be completely operational
when installed. After the equipment has been accepted and placedin service, the
vendor shall guarantee it for a period ofone year and will replace, free ofchuge,
any pans thereof, which become broken or defective, except by IUSOn of
accident. misuse. or any casualty, during such periocl.
The vendor Will make all necessary adjustments to this system,nol required by

reas~n ofaccident, misuse, oranycasualty; at the vendor's expensefor aperiod of

90 days from date of installatiOlL

. 1.03

A first years maintenanceagreement shall bepmvided. Thevendor guarantees to
accept annu.a1 maintenance agreements for at least a S year pcriodwithout
additional charges for overhauls.

1.04

Service technicians directly employed by the equipment manufacturer must be
available to respond within onc werking day in the event service is required.
Describe local service organization along with· telephone number and address on
a separate sheet Certificates of training courses completed·on the equipment
proposed by the responsible ~cian shall be included with the bid respon~.

1.OSThevendor shall guarantee pans support for all items undertbis specification for
a period of DOt less than five (5) )tears.

1.06 This successful biddc:rsbalI sappIy a comprehensive teChnical manual, comple=
with all schematicand wiring dia~, printed circUit board drawings, and pans
listing. The successful bidder shall also provide an easy to read comptehensiv~·
operation insttUction book as well.
1.07

The vendor shall be responsible for the installation of all equipment coveted by
these specifiCatiDDS•.

1.08

An equipment in this specification shall bedeliverccl no laterthan sixty (60) days
after receipt of order. F..O.B. point shall be deitination.
1

I
"

'UJ9 the .vendor shall provide on-site ttaining and insttuetiQn for aU opcmtorS,
covering all equiPment SUpplied under this specification. 'Ibis training is to be
pe:rfmmcd by ~ emplQYees of the equipment manufacturer.
1.10 The-recorde:r/reprOducc::r shall be agency approved by the following agencies:
UL. CS,A.Doc. and FCC part 15 and 68. The machine 'Will have theappropIiarc
markings on the label.
.
.

1~11

AU -vendors :responding to this specification must check. in the appropriate box
provided if they fully comply or DOL If the do Dot comply box is marked a full
explanation ofthe DOn-compliance must be included on a separate page. Failure

to complete this requirement is cause for bid wection.
1.12

AU vendors responding to this specification must sUpply a list of at least three
h;g1 references using the system being quoted.
A

1.13

.All vendors :responding to this specification shall include an audited financial
statement. If a vendor is proposing a system that is not manufactured by them,

then 'an auditedfinancial statement ofthcmanufaetUrCrmust beincludedas wc11.
Failure to complete this IeQlJirement is cause for bid rrJection.

1.14

All equipment in this specification shall have incorporated the necessary
modifications to allow installation to meet seismi£ meinl'codes ifregpired.

2.00 CENTRAL CONTROL CRT MODULE

2.01

A master con1:TQl ,moduJe sball be provided that can fully CQnrmJ UP to four
transport modules. This master contTollcrsbaUcoDtain a 9" monochrome CRT
and incmpprate a series of easy to read 5CteeDS. The controller shall have a
membrane switch containing five soft' keys. a dedicated 'lJrevious screen" key,
Dumeric key pad and a ~ual variable speed SCS:tCh slI'ip associated with it.

2.02

This central CQD1ml CRT shall also contain a volume control. speaker. headset
and cassette jack and be an inteJI1l part ofthe system design. A:n.y OEM'ed PC
equipment is unacceptable.

203

ThepIaybacl:: amp1ifierin the control module shall pmvide Swans gfaudio utile
speaker and headset jack with a fixed -6 dam at the cissette record jack.

204

Ibe eentral mntm1 CRT shall c6Dtain D mi~ssortbat wj11 Beet as a system
CQDtmller and will provide all eonlmlan d monjtorini for 'UP to fOllT trMsparts..

205 ' The central control CRT shalI contain a master clock that $ynehrgnjzes s11 oftbe
indiyjdual transport clocks ,ndMn display the time/date jnfonpatipn fmm any
transport on the CRT sm=n tbmu~h a prpnwted series 'of lce.Y Strokes.
2'

000614

The central control CRT shall display a playback screen with the total nnmbCr of
w,nnels indicated jndiyiWJally. Any ODe. or all .yp to four tranWOTtS may be

2.06

played back throu&b the COD troller. Anyone, any combination or all channels
may be selected through the n~c key pad forsimultaneousplaybacktbrough
the speaker, hCadphone jack or cassette record jack.· Channel selections will
clearly show on the CRT screen in mme vidCO.

In addition, an automatic noise eUrninm mit can be enabled duringplayback
to filter out background noise and enhance the playback clarity.
2.07

The central control CRT shall provide a channel audio activit)' monitor. This
monitor· will provide visual indication of active audio recording or active
playback audio by channel. This Will be shown in highlighted video on the screen
for each individual chaDncI.

2.08

The central control CRT shan Provide the abiliU7 to IUmarical]y scm MY
previously recarded tapes on any ofup to four transportS. The auto search feature
is initiated through a, series of CRT promP.ted inputs. The date/time desixcd is ..
displayed on the CRT screen and 1U1,O search initiated. The transpoIt. under the
comtiJand ofthe central controller will search at a high sPeed. to locate the desired
time/date and stop with DO overshoot and begin playing..

~09

The lime/date jnformarion djs,played an the CRT durin& the auto search function.
shall be the real time off tape. Any computer generated simulated times shall Dot
be acceptable. .
'

2.10

The central control CRIinjtiated auto search function shall be carried out atils
ux;eds QfW to 700 to 1 allowinz the aCQuisition of any time/date address in less
than 140 seconds.

Ibe central c<mtml CRT shall provide thecapabiliry to manually search any ofgp

2.11

to fW transwns. This manual search will allow full variable (from 0 to 40Q
times Darmsl record speed) speed cootml either 'grward Queyerse from a soft
membTane strip. This strip will activate when touched with a fingertip and cause
the ttansport to'move in concert wi$ the fingermovcm.cnts. When the control is
- released, the ttansport will stop and resame playback automatica11y.

2.12

The central control CRT sha1l provide an audio seareh mode that allows smrh
for 8udiQQn anyselccted cbaIJD¢l on aDyofyptQ fQUTtranSPQ11S.1D thismodc the
tape will move automatically at 100 times recorQed sPAAd over blank
potil
audio is detected. The uansport will then go into play and remain in play until
. asked to search again by touching the soft.key or approximately 10 seconds of

silence are encountered. ANY SEARCH SPEED BELOW 40 TIMES
NORMAL PLAY SPEED IS ·NOT CQNSIDERED MEANINGFUL.·
PLEASE CEB1JFVYQIJR SEARCH SPEED ON AN ATIACHED pAGE.
3

000615

....
r::J

i 0<

§_.

"Cl

2.13Ibe central CODU'OI CRT master time clock shaD keeP cemCct time from the
internal UPS battetY durlD~ an externalpOWcrfailure for e minimum of 24 bpurs.
Uppnrestoration of externaJ power master time shall be lenmteel and the
indMdual clocks in each tran$p011 will be set with the master clock time/date.

'2.14

The central control CRT shall contain the capability to have a 3 di~t machine m
number prommmed into the system. 'Ibis 3 digit number 'Will be JCCOrded on

each tape along. with the timeldate information.and display on the CRT screen
when a tape is played.
~lS

the central contml CRT must allow the time of day when recordinl is ,to be
transferred tQtheDext deck to be programmedinto the systeD;1. This transfermust
oCcur automatically, everyday, controlled bythe central controller andnot rely on
any mechanical sensors or clocks. Thecontroller shall also provide an automatic
transfer when approximately 2 hours of tape is mn81ning as well.

2.16 'Wmidnl in cQnjpnerlon with

the search for audio function, the central contrpl

.cRI shall provide the ability to,auto rerecord.

Ibis feature will faciUtexe the
llltomatic rerecordjn~ of one Or more channels Qn a sjuile channel ofan cx.temal
tapcrccordcr. It mustprovide thcrerecord taperccorderwith aswt!stop signal as
well This fune:tion shall elimjnate gaps automatically without operation

anendailce or manual ~olt.

"\ .17

Theeenttal control CRTshall have the ability to aptp-restare on any of up to four
JW!sPPtts to a clean tape position just beyQDdthe last recorded mess!" on the
taPe and automatically lP intQ the read)' to record mode.

2.18

The central contrOl CRT shall be capable of heinl PJI1:l"MDmed to pmyide
automatic startyp and aytQtDatjc shyt down of the entire system at preset times on

preset days.
2.19

The centra1 cQntrpl CRT shall offer coxnP1ete system seetItity and allow only
operations with therl:bt level clearance to access specific fgnctions. 'Ibis will be
accomplished by multiple levels of access by programmed puswords.

2.20

The cent:ral canuo] CRT shan display yjsual aJanna and 5QUI!d audible sJanns
when any system malfunction is deteCted. These visual alanns will appear on the
CRT· and .indicate where the failure occmrcd. . These prompts are "AMP
FAILURE","SAFESCANFAILtJRE","POWER SUPPLYFAlLURE","LOW
FREQUENCY FAn..URE"~ u:HIGH FREQUENCY FAILURE", etc. The
.audible ala?m Will sound in two distinct ways; one indicating minor failure and
• ..,2".
.one InDIcating
major IA&.IUA~
.~:1-

2.21

The master time clock in the central control shall acee.pt time synmnjption
aiJnaIs from 8 varlet)" Ofextemal sogrces includin~ IRIOE. The master cloek
shall also provide a time sync silOs! tQ an external time all QwjDi it to become the
maser for an entire tystem.

000616

'U2, De central Control CRT shall contain complete service djapostic routine to
a seMceteehnjcian to automatically trouble shOot I sYstem and IQCAte
faults to the board Jeyel.
. ,

, allQW

2.23

De ttiappstics mutine sball eontain 8 user mode that allows auto gpe-1pad
dia~ostjcsto the prommmed. This will QCCUTBummarica}ly each time a new
recl is loaded on 8 transport. Dds will yerify recordin" time 'codc, hiib & low
manRY IesppDse and sate· scan rmeratiQD; then switch th=
jnto
"rcady"torecprdmodeanddispJayUPASSEP"or'CfAU$p"QntbeCRTscrecn.

tranmoa

2.24

TheamouDloftape mnaining $all be displayedforeach transportmOdule on the
CRT screen in bQ1ltS and mjngtes,

2.25

The central c01lttQl CRT shall anow the selecti~n of an Clover record" proteetjpn
mode. 'The systCm while in this'lDodc shall not allow an operator to place a deck,

into:r=ord when previous recording is present on the tape loaded for use.
2,.26

The central CRT CODtmller shall allow the language selection of either Enilisb.
German. Spanish. orFrench·to bCdisplayeci
.

2.27

The central CRT contrpUer shall allow alerts to be cleared without mnoving the.
deck from the record mode.

2.28

The central CRTeQDtrQllmshall allow forthe pre--pmmmm;n: oftbe mDsferlQ
and from daylight savinp rime aytomaricaUx.

2.29

De cwraICRT CQntrplIer shall provide in addition 10 3 levels of password
sccurity~.the

ability to restrict access to emain decks within a system as well.

central

2.30 . The
CRT controller s1WI. display
archiye or primm deck.

which geck bas been selected as the

'3;QQELECIRONICSIAUDlO
3.01 . AU e1ecmmie circuits shall be of modular epnmuction and· manged for quick

replacement by usingplug in cards. All plug in cards shall be accessiblefrom the
front ofthe cabinet.

3.02 All n:corder inputs shoUld be 60k OHMS. balanced mdKin, and qansformer
isplated. TofaciIitate the balancing of all input levels. a variab~ level control
shaiJ. be associated With each channel to permit operation with audio line levels .
,between -30 dBm and +10 dBm. Such controls shan be easUy accessible•
•03

]'be inpmleyel shall bejumper sdectable at a prese1=tcd range of -1 0,0. + 10or

+20dBin.

000617'

....

·m

"2.

~c.

3.04 1be universal audio inputs providJ:d shall be jumperselectable for either ement
sensn~ telephone coupler operation, yplta~e senSn: telephonecogpJer
S)Ilmrlon. yox aperation. external start and be FCC approved for direct
connection to the telephone system.
.
3.05

Recgrd BII1Plifiers shall be fumished pmyidin I' AQC o;pmtiQn with arangeof40

dB minimum and attack time olless ~ 17 ms. Recovery time shall bc.200ms
typical for a -20 dB step change. The cOmPression shall be :4 dB maximum
variation in record level ~or a 40 dB change in input level These plug in cards
shall be mounted in an area with adequate spacefortherequircmentsofupto 120
.channeJs per module with a maximum of 2 modules Providing space for 240
channels· .

3.06 .Playback preamplifiers shall be mounted on plug in circuit cards with adequate
space for the requirements orup to .60 channels per transpon module. Playback
preamplifiers shall be physicallY.Iocated close to the playback heads to allow for
the best possible signal~oise performance.
*3.07 SjgnaI-tQ::noiserBtio shall bea minimum of-36 dB at standard recprd level or
-42 dB at peak record level. The si~aJ-tO=DoiseratiQ shall improve to:46 dB
when the ANE circuit is enabled.
*3.08 CmsstaIkbetweev cbanneJssball be aminimum of-34dB belowrecordcd sj~al
at standard record level or -42 dB when measured to peak record level.
*3.09 Wow and flutter shall be a maT.imum of 0·5% we;~te4 peak, at tape speed of
lSI3Z inches per second. 'Within the head bridge atea, free tape span
measmements shall Dot exceed two inches.
*3.10 Limited only by tape chm'acteristics, distrmion shall be 3.0% Thjrd Bmnonic
DistortiQD 9I' less at ~dard record level at· $X) Hz. Measurement to total
hanno¢c distortion ~ unacceptable.
*3.11 At a tape spee4 oflS/32 in. per second,overall freQuenCY re!ij?onse in both record .
and play mode shall cover a ~ge of 300 -3000 Hz plus or minus 3 dB.
3.12 .The de,ptb of erasure shall be equal to the si~oise ratio.

3.13

The bias frequenc;y shall be 42kHz nomiDll

~POTAPElRANSPORTMODIMS

4.01

Each tape uansportmccbanism shall be designed to slide ol1tofthe cabinetin its
own drawer for ease of access to all components.

4.02

Each uansport shall be ~le of recording fmm 4 to 60 channels•.
"Dictatape" or approved equal must be used.

00061.8

4.03

When two or more transportS ~ provided, they shall be identical and
intcr-changeable•.Each transport ~ha1l function ~ standby for the other in the
eVent·of •
~ut, tape breakage or any' other failme leading to the
. .jntenaption oftherecordingfunetion. The1raDSferfrom one transport to another
shall be automatic, with manual override. A visual and audible a1mm shall be
provided to indicate such failure and/or tmnsf'er.

as.

4.04 Each transpo1t shall be designed for "straight line" tape threadiDg.
4.05 For.economical tape usage, each transpo1t shall utilize such head design as to
allow the recording and pl~yback within therequimnents of the c"Electroriics"
portion of this speclficati~n, up to 8channels OD 1/4-lnch tape, up 1020 channels
on 1/2 -inch or 1-meh tape and Up to 60 channels on 1- iDch tape.
4.06

Head assemblies shall be re.placeab]ei without makinl azimuth· or zenith
adjpStments. Head plug-in connectors shall be manged such that heads emmot
bedisconnected. !he beads, statjpn~ tape ~ide$ and camjDI ~jdes shall all
be mounted on ~ prcci.sion milled bridge .plate that absolutely precludes any
tape mishandling due to transport waIping.

.4.07

In two or more ttanspon arrangements, it shall be possible for the tape on any
transport to be rewound orplaycd back (when standby operation ~ not required)
without danger of erasing or affecting the operation ofanother uanspon in any

way.
4.08

It shall be pOssible for two or.more transportS in a given system to·be capable of
simultaneous. teeording, without the need for modifieations,additional'
IIIlplifiers, power supplies, etc.

4.09 Each ~spoit shall providC at least 2S hoursofcontinuous recording,using3600
feet of 1.0 Dill base tape, operating at a.speed of 15/32 inches per Second.
4.10

Each uansport shall be of a. 3-motgr desjp. with the tape drive system
incorporating a bnlsbless PC:Serypspeed CQDtmlled capstan motgr. The drive .
system shall be of dual differential c;apgan or closed loop design. Capstan .
pmssure rollers shall turn On precision. ball ~gs and shaUbe constzucted of
polyurethane to insure constant tape drive without degradation clue to hanfCninS•
. wear, ar_gesdue tocontaet with any typcofhcad cleaning solvent. The take
up motors shall be brosbless pc. torque or s,pee.dCODppUt;d.

4.11

In fast forward and tcWind modes, the oxide side of the tape shall come in contact
1rid1 the tape guides and the tape lifters only. These tape guides ~ be of such
design as to eliminate lateral tape strain or side pressure in the headarca due to
variations in the s=l packing geomctr)'.
"Dictatape" or approved equal must be used.

OOo.61~3

"'i,

"S.
"<

4.12

~ transport should incorporate a double solenoid type of braking system to

4.13

The bniking ·system shall incorporate a "tape in motiontt optical sensing device
whiCh shall prohibit engagement of the transport into playback' mode until
".bTaking is absoluteiy complete.. even though a playbaci command has been
" entered by the operator. Thisdevice shall completely eliminate me posSlDility of
tape spillage orbreakage under such operational conditions. This system sholJId
also monitor spindle rotation on both the tape up and supply reels to deteet any
tape ~ spill or stall.

4.14

The fonoWing manual CQDtrol buttOns in addition to the central Control CRT
switches shall be provided for"each transport: READY, RECORD, STOP,
"PLAY, FAST FORWARD, REWlND. Each shall be of non-locldng design.
Cojttrol cirouitty shall be providetl with memory logic to allow the operator to
rapidly enter two control commands without waiting for the transpon to Ileateh
up" with the:first command. (Example: while in REWIND mode. sequentially
operate STOP and ·PLAY commands.)

,,15

'E.
g

c::nsure smooth and coordinated braking or both n:cls. BIlking time shall be
adjustable. Average braking time shall be appxoximateJy 4 seconds, with a
maximum of 6 seconds :&om maximum fast forward or rewind apeed. The
tnking sba1I automatically engage upon external power failure.

It sba11 be unnecessary

to USC" the STOP button u

an inte!'1mdi ate control

command
4.16

To enter RECORD mode, the 1Dnsp011 must first be in the READY mode.

4~I7

The system shall provide ease of "jogging" operation by first depressing the
PLAY button. The FAST FORWARD and REWIND buttons shall become
momei1~ controls after play has.been entered.

4.18" In ordcrto ELIMINATE EXCESSIVE HEAD AND TAPE WEAR., under all
FAST F.URWARD and REWIND conditions, the _ shall be wally free Of
W Dlechanical motam with the beads unless the automatic or manual sem:ch
function has been entered at the central control cxr.

4.19

A full track: erase head shall be provided with each transport. murina "clean"
upcs ~or 10 recording.

4.20

Each tape uansport sball be capable of' accepting 10 1/2, NAB. teels without
auxiliary hub .adaptms being tequired.

One reel of n;cmdin: tape IDd one tape-up

reel shaD be provided with mil

trIDiPP"-

000620

;0.

j
0<

..._ 4.22. The following LED indicators shall be provided on each ~ in addition to
the indicators on the ccnttal CRT control; READY aetiv8ted by clepn:ssing
READY button (allows tiansport to1'CCCive transfcr~ another transport upon
faUme) and RECORD provides visual iDdieationof RECORD Mode. Three
other LED's. a moving-bar LED and two mow LED's sball be located on the
front ofthe uanspart drawer to indicate tape motion aDd direc1iDn.
4.23

Each tape transport should incorporate a memory feature which shall Jetum the
1iansport to the previously selected mode following a toW loss of power. (I.e.
retmn to RECORD mode if in RECORD mode prior to the expiration of the
UPS battery.)

4.24

Multiple ~sport systems shall perform an automatic transfer of the ttanspons
in RECORD mode on a daily ba.$ at any selectable dme. Manual override of
this feature shall be possible.

4.25

Each tape transport drawer module shall not require ·more than eleven inches of
vertical cabinet mounting space.

4.26

Each tnms;pm1 modul; shall Con'WD all electronics necessary far JWdkl
recording, time cOOe recording, playback and safe scan monitoring functions for
up to 60 channels provided by its own dedicated micmpmcessor.

t27

Each

nDswn module drawer shall be.CQujp,ped 'With an electronic lQck that
PIcvems acCess without enterln~ I passwQTd in the centnJ cpntrol CRT. The
transports shall have the capability of being opened with a key in the event an
extended power failme prevents operation of the electronic lock.

4.28' The time code =nerator within the ttanspott modules dedica=:I microprocessor
shall write· a code on the tape that contains a 3 diiit wommmable machine
identification number, system deck number. ~ mmnh. ~.1mut. minute and
secong. Dtis time code will be synchronitect to the master clock jn the ~Dval
CRT control. This time code will be multiplexed and allow full use of 1his
charincl fQ1' audio tcemding. All channels mUSt meet the published overall
specifications.
.
4.29

Should master synchroDization be Jost, the time will be kept from an internal

CO'SUll Qscillator whhin each transport and automatically JeSyI1C to·master time
when it J'eSIlT'a
4.30

The automatic safe scan within each transport module shaD monitor the 80Hz
guam tone and the 1imecodc channel ]be safe scan shaJJ tate Dp more than
1,875 seconds to check 6Q channels! .The safe scan will alcn the central control
CRT if any failure is detected.

1.31 FrotD the eeni:ra1 CODttpl CRT the safe scan fajJ time shell bepmAmmable from
8 to 60 $r;mnda,

000621
9

432 From the central control CR't it shall be possible to ptQiiJlD the IPtom;u:iP We
An mskjp unpsed channels.

4.33

In addition to lSBfe. scan the U'anSp01"t module miClOpIUCessor shall mgnjtgr its
DVr'Il bias leyel. sape speed. &Pindle rptaripn and alert the central contml CRT if
any malfunction is detected.

4.34

ItshaB be possible to field expand any tDnsPP" toa lmercbajmel coDfiiJIl'itipD
within the tran:spgn tape sizes..

. 4.35 The U'anSp01"t shall be designed for horimrital mount in a sliding drawer or
vcnica1 mount in a 19" rack:.
4.36

The quoted system Dew transport design shall not obsolete the :usage of.tapes
rcconied on the previous modc;l and shall play those tapes back.and provide
.1imeId8te search -capability.

4.37

The individualtranspcrts shall contain a program that automaticaUy slows the
reels at the be~DDiDi pftape or end of tape in the fast forward and fast rewind
m'erations providing gentle tape handling.

4.3&

It shall be possible to select YOX o.pmtion by transPort allowing one or mere
IranSp01'tS to run continuously or one or more transports to nm VOx.

4J9

It shall be possible to piovide two tape tmnmgns recprdinl mjye
wrnmnnjpatiQns baclced uP by one tape transmt proyjdinl 50% redundancy.
This two over one configuration shall be completely standard aDd =quire ml
mechanical or software modifications.

4.40

It shaJl be possible to provide three tape transports rec;orDinl active
eomrmmications backed uP by one tape tmlsPQIt providiDl33% reduDgancy.
This 1hIee over oneconfigmation shall be CQI!:JPletelystandard and require DO
mechanical or software modificatiODL

4.41

It shall be possible in ~ther the two over one or three over oneconfiguratiOD to
the· on line transports. providing a
"scraschpad"operation. When this function is selected. any failure on a primary
:record ttansport~ cause thesc:rateh pad opcra:ti~ 10 cease and uBnsfer failed
1I1lDSpDtt teCOIding to the stand by deck automatically.

.run the stand by deck in parallel with any

5,00 E

ErntCAL

S.OI

Commttcial poWcr~ts shall be 95-125 volts A/C 60Hz or I dedicated
DC power SOJD'f&.

S.D2

The eDIhe system shall be designed to miri;mi~ heat dissipation. Maximum
powerconsumption shall be 1ess than 62S wattsI7oS amps (850 waus peak). .
10

00062:2

. 5.03

"Ibc. self contained power supply shall convert the main Ale ypltA" to 18 yplt
DIe yolta" snd provide this tel ell ccnnponeuts arM mtem.

5.04

The power supply module sba11 iDcludc an internal 18 volt scaled lead acid
batterY that will provide ell operanni VoltaicS to provide full opmtion of an
entire sYstem for at least ]Q mInUtes gpon failure of the commercial power
~.1bisUPS systemsball bc an integral designfeature ofthe syStemllUbny
~ypurchased and added external computertypc UPS systemS are DOt
acceptable. Please state if UPS quoted is pan of the internal design uchiteeture
.or I separate purchased accessory providing a battery Converting to Ale to run
the system when main Ale failure occurs.

.5.05

There shall be space within thepower supply module toprovidc an optional fully
duplieatedDlCpower supply. This optional second power supply will remain in
the standbymodc and comeon lindfany failure is dcteetedin the primary power
supply.

5.06

The following indicators will be located on the front panel of the power supply

~c.

module.
1.
2.
3.
4.

.Primary power module 1 .&. 2 - OX
Backup module 1 &. 2 - Ox.
Battety in usc
Battety charging

Also loCated on this front panel is a key operated on/off switch.

'When thekeyistumed to the offposition. the intemal battery is disconnected and
the entire system is turned off.
5.07

The primary power supply shall provide DC for all operating transponS. Upon
fail~ the sccoitdary power supply shall also provide DC power for all
1raDSpOrtS. Any system Qpoted pmyjdine back UP power dedicated to only one
tran5;POJ1 is pDBcce,ptable, Please deserjhe back uP power ;pgineerjne metbpd
and attacb to n;moDse.
.

6.00 PHYSICAL

6.01

AIl system elementS shall be manged for 19" rack mounting and ttansports shaD
be mounted hOrizontally in locking sliding drawers hoased in a cabinet of the
following dimensions.

StaDdani Cabinet

Expanded Cabinet

01" H

24"W
32"D
11

.....

88" H
24"W
32n D

000623

.- 6.02

The 67" standard cabinet shall be capaJ;»le of housing 2 transport modules. 1
amplificrmodule.1 CRT ccntml controllcrmodule, 1 accessorymodu1e, 1power
supply moduIe; up to 120 Implificrs aDd up to 120 telephone/radio intc:rface
caJds.

. 6.03

The 88" ~ shan be capable of bousinl4 transport ~IJles, 2 amplifier
modules, 1 CRT central controller module, llCCCSsory module, 1 power supply
module. 240 record amplifiers and 240 telephonclradio interface cards.

~=.
g

6.04 The weight ofthe full 67" cabinet shall not exceed 400 Ibs. and the weight ofthe
full 88" cabinet shall not exceed 600 lbs.
6.05

Must provide a stable. lOlling c:aster, UL approved base assembly for eaSy
movement but not tip over.

'tOO E1MRONMENTAL SPECIFICADONS

7.01

The storage temperature shall be -10 to 70 degrees centigrade.

7.02 -The operating. temperature shall be 5 depes centigrade to 32 degrees
centigrade.

7.03
•04

The operating ~ve humidity shan nC?t exceed 90% RH non-condensing•
The average BTU's generated by a fully operating rccorderrepnxiucer shall not
exceed 1000 BID's per hour.
.

. 8.00 OPTIONAL ITEMS

8.01

A FULL FUNCTION CRT REMOTE CQNTRQLWORK STATION shall
be provided. This microprocessor driven unit. will pennit full control of the
-masn::rrecord~from aremotelocation. The CRT ScreeD must show status of this
system as a whole and each transport up to fourindcpcndently. All rcco.rd search
and playback operations shall be directed wim state of the BIt multifunction
controls. volume control speaker. headset jack and manual Control sirlp identical
to the mastctrecgrder must be on this panel. Space shall be I:vailable to house a
full function casse~ rc:coni panel to work in conjunction with the remote. Up to
four of these ~ stations may be installed with one-system. Automaticprivacy
shall be provided when multiple work Stations m: uscd.

8.02

A CASSEITE RERECORD PANEL sba11 be provided. This sulDdmd
ca.sseue, one channel recorder shall be built ontoa panel Dot to exceed 1.75" high
and 19"wide. This unit must install into thecabinet of citherthc masterrecmdcr.
portable reproc1ucer or~mo1e control console. The cassette panel must contain
these controls. VOX record. cmitiDuous record and eject zape. The panel shall
contain LED indicatOrs for"Audio ~g". "VOX Record" and continuous
reco.rd. 'Ibis inodu1e shaiJ also £ODtain a second trJck where the diaitsl time
bejn~n;pmduced is cgnyened

....

to' voice time apd TeCQ;trled on that track.

000624

-e
q

8.03

SUPPLy shall be provided that will
automatically switch on upon anyfailure ofthe primary unit. This powersupply
will provide all of the DC voltag~s needed toopenue an entire system of up 10
four transports. The following LED indicators shall be on the front,ofthe power
supply module. Primary module 1 and 2 "OK". back up module 1 and 2 "Or.
, battery "in usc" and battery charging.

8.04

An o,ptiooal TELEPHONE-BEEPING JJNIYERSAL INPUT coupler sba1l
be available for each designated telephone line or work position to be recorded.
The universal input shall replace the standard non-bceping univers8l inputs that
are provided as Standard with the system. The beeper Universal inputs shall be
FCC approved and proVide a beep every 15 seconds.

8.0S

STATUS PANEL shall be provided which will
give audible and visual indi.cations of any failure condition at a remote location
for up to four transports. This panel shall be 19" rack mountable with an optional
desk top enclosure.

8.06

AUDIO SIGNAL ACTIVE COMBlNERS which clectronically combine two
audiosomccs (ie. duplex ~o system).into onc audio input to the recorder shall
be provided.' Thesecombinersmust inClude individual inputcontrol adjustments
and be
of the universal inputs.
'

cr.

A complete BACK IJPDC POWER

A REMOTE ALARM AND

part

UJ1

SLAVE CLOCKS will bright LED displays and slaved to the Series 9000
system master time clock shall be provided. These clocks shall be rack
mountable in 1.7S" high slots in a 19" rack or desk top mounted at a MATRIX
WALL CLOCK version shall also be provided displaying hours. minutes and
seconds :with a scrolling date,ldisplay every minute.

8.08

A REDUNDANT SET OF RECORD AMPLmERS shall be provided that
will automatically switch on should any malfunction be detected in the primary
record amplifiers. When these back up amplifiers me installed. along with a
backuppowcr supply in a two tr3nsport system. 100% system redundancy shall
be possible with out effecting individua11raDSpOrt operation or total system
operation. Systems that faU an entire transport on amp1j5er or

fitlure are unacce,ptable.

power IlUlply

9,00 PORTABiB BEPROPUCER/tRANSCRIBEK

9.01

A SINGLE TRANSPORT PORTABLE REPRODUCER completely
compatible with d1e associated voice communication 1'CCOIdcrllcproduccr shall
be provided.

9.02·, This system shaD be designed to reproduce the tapes tcCOIded on the master
recorder and provide a playback display of the reconicd t:imeldate along with
machine lDi infoImation.
'
J3

....

000625

;;

9.03 ThU!eptOduce:r shall include a CRTMONITOR that displays aseriesof easy to
:rcadscrecns. Ibis monitor shan have a :membrane switch containing five soft
.keys, a dedicated c'prcvious screen'" key. numeric key pad and a soft membrane'
search ~ associated with it identical. to the master recorder.
,

9.04 The tape uansport shall beo! IDENTICAL design as the MASTER
RECORDER but have no record or erase capability•
. 9.05 Thefollowing control buttons shall be provided on the tape uansport in addition
to the CRT control switches REWIND, FAST FORWARD, PLAY, STOP,
SPEED CONTROL AND AurOMATICBACKSJ»ACE SELECTION.
9.06

Thereproduecrsban meet all electronic/audio and electrical specifications oftbe
master recorder. .

9..07

The features AUTQ-SEARCH, AUDID-SEARCH, VARIABLE SPEED

SEARCH, ACfIVITYMONlTOR, MULTIPLE CHANNEL PLAYBACK
AND AUTO RERECORD must be available on the playback system.
.
9.08

A VARIABLE SPEED CONTROL and ADJUSTABLE BACKSPACE
CONTROL
also be provided' to facilitate ttanseription of prerecorded
tapes.

'9.10

shan

An equipment and features listed above shall be housed in a portable carrying

case, with dimensions notexceeding 40" in height, 24" in width and 24" in depth.
A plexiglas door shan be included that covers the entire front of.the case. Total
weight should not exceed 90 lbs.

9.11

The system. should 'be able to accept a built-in rerecord panel with· DO
modificatiODto the cabinet.

OOu""6°6
(..

... 10.06 ~of3600ft,lmilthick,lownoiscrecordingtapeshallbepmvided.
Any tape with thickness less than one mil arnotspecifica11ydesig=dfar
slow speed ~ 2eCOrdings is unacceptable.

10.07

Boxes ofhead cleaning pads made of material that does not abed or
-contain any solution not ftlCO"i1' ended by the manufactlm:r shaD be
provided.

.....

"'!'i.

WA Contract with AT&T & RFP Part 2 1992

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