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-.'
FINANCIAL RESOURCES
F~8
STATE OF RHODE ISLAND AND PROVIDENCE PLANTATIONS
~epartment of Administration
0 ~ 1997
DEPT OF CORRECTIONS
DMSION OF PURCHASES
OffiCE (401} 277-2317
FAX
(401) 2Tl-63f!7
TOO- # (401) 2Tl·I228
One Capitol Hill
Providence. RI 02908·5855
1/31/97
ADDENDUM NO.1
RFP # 1752
TITLE: TELEPHONE SYSTElVl
DEPT. OF CORRECTIONS
OPENING DATE AND TIME:
3/27/97 - 2:20 P.M.
The deadline for submission is 3/27/97 at 2:20 p.m. and it correctly appears on the
front cover of the R.F.P.
Within the text of the Request for Proposals, Section 2.13 Submittal Date
erroneously identifies the submission deadline as February 27, 1997.
Please note the deadline is 3/27/97.
~DrpjL_
Jerome D. Moynihan
Administrator, Purchasing Systems
JDMllh
State of Rhode Island and Providence Plantations
Department of Administration
OFFICE (401) 277-2317
FAX
(401) 277-6387
TOO # (401) 277-1228
DIVISION OF PURCHASES
One Capitol Hill
Providence, RI 02908-5855
2/10/97
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ADDENDUM NO.2
TITLE: TELEPHONE SYSTEM
DEPT. OF CORRECTIONS
RFP# 1752
OPENING DATE AND TIME:
3/27/97 - 2:20 P.M.
The following specifications concerning multi-party call conference have been added to the
document as Section 6.3.5.
6.3.5 Multi-Party Call Conferencing Equipment
6.3.5.1
The system will be equipped, either as an additional software feature and/or as
additional hardware, to accommodate the ability to provide simultaneous call
conferencing for a minimum of twenty-one (21) callers and a maximum of at least
sixty-four (64).
6.3.5.2
Either through the telephone system or through its own administration terminal,
multi-party conferences will be set up and controlled.
6.3.5.3
Using a pre-defined Telephone System extension number, the callers participating in
the multi-party conference call will have access to a specific conference.
6.3.5.4
Using the Telephone System administrative terminal and/or its own display terminal,
callers participating in a particular multi-party conference will be identified by
extension number and/or directory information.
6.3.5.5
Using the Telephone System printer and/or its own printer, the multi-party
conference device will establish records detailing participants, conference called,
and time of interconnection which can be displayed and/or printed out.
6.3.5.6
The multi-party conference vehicle will have the ability to call and/or camp on to
pre-identified party extensions that have been scheduled to participate in a specific
multi-party conference.
Jereome D. Moynihan
Administrator, Purchasing Systems
RJF:tm:o:llimesllamllelreq.wpll
"
c. ~)~~~/~
-'r-/
State of Rhode Island lind ProvidancG Plantations
Department of Administration
OFFICF, (401) 277.2317'
DIVISION OF PURCHASES
~AX
One C;lpitol Hill
Providence, RI 02906-5855
TOO"
-
(4011 277·6387
(4011277·1228
3/4/97
ADDEl'IL>UM NO.3
TITLE: TELEPHONE SYSTEM
DEPT. OF CORRECTIONS
RFP# 1752
OPENING DATE AND TIME:
3/27/97·2:20 P.M.
The following are responses to Questions raised 3t the pre-proposcsl conference and submitted in writing:
Inmate Pay Phones
W1J.tt is th811UJ11tJUy IIvsragtl Df infTllltu htJUSt!JCI by f.ciJity in 1996; whllt is the current population;
what is the upRcity of current meilltios?
1.
..
FacilitY
' ,' A
von.P F'PPu!.tJDfI
~p.city
Populstion
:
ClIltlndBt.1996
'2128191
84
96
108
Maximum SecuritY
433
433
445
Medium Security
843
869
High Security
0
0
Imake Service Ctr
984
t072
Minimum
547
638
Woman'!: (GM)
109
1t 2
Medium II'"
i
870
l
•
··
I
304
~
1100
I
652
i
145
1
,
Women's IDixl
87
82
Bernadette,a,
0
0
3.067
3.304
Total
.
150
150
3.924
", Schgduled to be opened 4/1/97 with 100 inmates. with all beds opened by 10/1197.
1>, Not scheduled for opening at this time.
2.
Wlult is thllIlWlrBg#J length of caR in 1996 by '.ciHty: numb81 Df bill.bI. elll18 mtldo by ;nmll(es f/1B
finsl three months of 1996 broken down by month by fQtility?
WhI1'o did tho State como up
wim the 2 million can volume I,om ths ;nm.tll phone~? fRol 111.2
psr.2J.
.A
t71/17n'A
. . . . . . . "" ••
"
AddemJum No.3
RIDOC Telephone Svstem
auestions & ResptJnstJ$
Pag.2
The Department has not been given det8il~d call records by its vendors so as to determine with
preci&ion the actual call volumes/revenues. Hence. the 2 million calls were an Qpproximatioll. The
approximate Quarterly eommission receivArl bV the Oep3rtment from both NYNEX and AT&T
(current vendors) i~ in the aroa of $117 -$' 25K par quarter {this holds true over the last fiv~
(wartsrs.) This reprCllonts 8pproxilllal~ly 20% of gross revenues received by NYNEX/AT&T. If one
projects to an annual basis. the estimated gross revenue of the current ;nmtlte population is in tl'\e
vicinity ot $2 million per annum. TnA 2 million calls 3:;:;ume,s a $ t p~r call minute average.
Vonders must moke their own estimates and assumptions abollt current and. os well as future
inmate call volume. as effected by population increasQs. est:ablishment of a monitOring system.
etc.
3.
What is the distribution of the inmlttfl elllllls III, liS in-stille .IId out-of-stats?
Most of the calls are in the state of Rhode Island. The number of long distance COllis outside of
Rhode Island are fairly limited. with a sub!:tantial amount of tho~c being to the NY City area.
Wh.t i$ the mll1dmUm length of caD bV facility Nt will be pfN1'nitttJd whon new system Is installed?
4.
The mnimum length will be 15 minutes; however, thiS number may changl! at a futuro d"tc.
5.
a.
What i$ the numbs, of ClIl1:1 by I.eility that an inmate wl1l be permitted ItJ #"NIb PII'
dlly/wtlt:klmanrh when n9W sY$tem i$ installed?
Regardless of facilitV. there will be ;:an unlimited Ilumber Of calls allowed as long as the
inmate in nOT on LOAP (10$$ of all privileges)
b.
RE: The inmat,s PIN techno/osi.. 0' PIN numbt:~. lire they being limittid to the actual
numb., 01 calk thll' they t:ould mllkt1?
No. Inmates will be limited to 12 telephone numbcr3 that. can be called. Inmates can
make Unlimited numbGf$ of coils per day to the 1 ~ telephone, numbers on their PIN if they
aro not on LOAP.
6.
What is the mllximum number of simult6n9DUs 1:811$ th. monitorin~ system wiD N 'equired to
monitorlrot:arrJ (Ref 6.7J?
.
Up to thA number of inm3tB calls that the telephone system can handle at any given time.
7.
Should the inmBtll ~Y'18m inc/urJe Ja"!/W9U other tIum EngI&h in its menu$? How many languag9$
doe$ the inmDle $y.ttem need to offer (Rllt 6.6.7J?
The system should offer
<l Spanish language alternative at no additional cost to the State.
Additinnallv. the system should be capable of adding additional languages at a later dato, but the
add-on eost beyond English and Spanish may be born by the State.
DDQ$ RJDOC todllY P/«Ctllnm.ras on p/J(Jns te~trictions? For 8xllmp/"_ lou DI phtNto p';";legc:s for
specIfic penod af time? If .so. wh.t is rhll <llItIrag" peteent:lgo af tho inmlltfl popuf.rion thSf is
Dn phtJne restriction in II giv.n monthJ How does RfOOC enfarc8 tJUlt loss DI privilege today?
8.
II
I.'
,f''' . I
Addendum No.3
RIDOC Te/elJhons Systsm
QUB$tions & RSSPOMD$
PllgD 3
An average of up to 5% of inmates are on restricted phone privilege at any given time. All inmates
must ask permission to make a call. Officers at phoM sitas have lists of prisoner3 on LOAP 1I0s~
of all orivilegesL and the inmate on LOAP does not get permission to make a call.
WiU the new sYstem be Utl1ized ro tlnfDrCe inmlltsloss 01 privilego?
9.
Y~s.
a. PltJlIsa defintJ II "flagged- c811 fRBIS. 7.1).
b. Is such a (;,,11 plllCed I,om the Inmal8 Telephone System?
10.
11.
a.
Call
b.
Yes
"flagging" refers to a procesc whereby Corrections officials from time to time will
regist&r specific telephone numbers. When a talll to that number is made by a soecific
inmate(s) or by any inmates (as designated by the Corrections officials). an -alarm" is
sounded at the monitoring workstation. thereby allowing official~ to do real·time
monitoring of tho calls. As well, 0 fl~g9ing report is gen~rated. allOWing the ot1icials to
easily loc:stG the coll!lii) for post-monitoring.
PISllSfI donne "FCC author/ZtH! tone bursts- fRaf 6.7.2J.
To use taPftd/monitoted conversations in a court of law, one must either announce at the beginning
of 8 convlmation that the conversation is being taped and/or a short burst of tone lfrequency and
length unspecified) must be played at the beginning of thl! taped/mo"itoring procc:;:; and repeated
every thirty r30l seconds thereafter throughout the conver~ation to remind the parties that the
conversation i8 being taped/recorded.
12.
Plesse explain "Control c.nttl'· fRol 6.7.3J, (lnd dosr;tib", how the various ,181m1 are
communic.tod to • Control Cont"r.
to be
Each prison hal' a central control center thOlt monitors all security activities within each prison.
The control center for each prison may be found at the entrance to that prison's securitV area. The
:
various alarms are connected to panels in the control centp.r.
,
I
I
73.
PfIHlSfl doscriI. the fNDIJDS«/ (Df existing?) voice J)lIging system (Riff
.:1). How dtJ(l~ th;8 =ystem
Intertau tD IIHJ f8cotdlmonitoring system? Pl8tJSB doUR th./ooatidrr~ 01 ,"cutity sections'"
6.17.
"Securitv sections" refers to the secure, locked areas where prisoners are held. Prisoners, eith&r
individually, or in groups are Daged to report to various prison area:, offici81~ and/or activities
continuously throughout tho day. It is the dG3ire of the Departme~ Of correCtions to have the
logging system record all pages with time stamp. One will need to "double taD" the page system
wilh a line back to the monitoring System.
14.
P/ooso dOlllH the system functions dssired and appropriate cabling methods.
System functions have been described in Section 6.G 8& 6.7 of the bid document. All cable
methods should follow those detailed in Section 5.0 of the bid document.
1.1
mn • I
~G:Hn
01M
~6-6l-AOH
Addendum No.3
RIDOC Telephone System
0II8Sti0178 & RlJsponsos
Page 4
15.
PfeBSB derail equipment to be powsred by the UPS {Ref 6. 7. ]J. CommDn UPS configurntioM for
Recording eQuipfmmt match the back-up time 01 the Inmats C.lling SY8tflm.
It i:s the Depenmelll's desire to ensure cOntinued operation of the logging system for a minimum
of six hours after the cessation of building electrical power. It would be advised that the overall
UPS Clrrangemants for each individual telephone system module end am:iIIary equipment be
engineered so as to provide adequitte power to support all systems according to specificatiOl1.
16.
4 aU monitoting done from the 38m" IOt:lJtion (i.e. four monitoring headser$ at Me same console)
(181 6. 7. B)?
Monitoring will occur at the same location. ThQ 1003tion will be adjacent to the main switch room
in the basement of Admin A Building.
17.
Is tho Tlu:ordingllogging IIquipment requi,ttd for only the inmate system. or will it be required for
all thtJ Adm;n;$trlldvellnas a8 well?
Inmate systp.m only.
18.
HDW do local phone companies collect the ,avenues from
II
pMoner}
From lhe called partY. DOC allows only collect calls from inmates. However. future alternAtives
(i.e.. internal debit card} will be apen for di!i:t':ussion.
...... . ....
Technical/General
19.
Can a vendor submit only en inmate or only the administrative s,ctlon of II propos,,1 Dr ~ ;t
mlmdatof'l to hllVfJ Dna prtJptJslll ~ontaining both ~.CtiOM? Will the Stote have lin opUon of
DWtJrding brO(Jking the tlWltrd up into PBX and Inm.to sections?
I
The resDondino vendor mu,;t SlipPOr! ~II requiramante eet out in !the bid document for both
sections. Tho St~tG does not intend to eward ~ection:s of the propo~alS to different proposers.
20.
Is it mandatory tMt th. State not refJo;.,o tiny bUI3 lor the PBX ch_rges (instal/arion Charges iMide lind Qui:lido wiring, m.fntBMnce charges, stc.)?
.
Yes. the StatR will not receive any bills for the PBX charges outlined in this RFP doc;ument. Future
instOJlltition3. above and beyond those it~m$ specified in tne RFP document (8.g. the addition of
a new program unit. opening up of a previouslv closed building, etc... .I. will be p~id for by the
State.
27.
W g", Stlr,. IMY rh8 blU fOf me monthly line chsrgtls lIuociated with the Administrative system,
alol7g with the monthly ratll and the usage ch.'Q9S (laclJl lind long dI.r.nco)}
Ves. the State will pay for administrative monthly usage related cnarges.
AddtJndum No.3
RIDOC Telephone System
Questions & Respolt!llls
Psg" 6
22.
/$ the Stdte willing to ext8nd the submittal dare fOf proposals beyond March 27, 199??
A 4rh quanet completion date is mentioned in the RFP. Hils II goal been set for .. t:fartup
tI.
b.
date?
a.
b.
23.
No.
As Quickly as Dossible. The goal is to start bf!fore the summer months.
Will the State hllve the option••t Imy time during the contract. to select their own int.rLATA
carrier for /ott9 distance traffic for the inmate system. 0' will the proPDSod long di.stllncl/I carner b.
I,,, th" (Inti,,, contract tonn?
1 he jnmates LATAlinterLATA calling will be held bv the same e;mif!( identified in the proposal
throughout the lenGth of the contract. For the 3dministrative system. the State re$~rV~$ the right
to ::elect the long di,tanC8 vendor of its chuice for whatever period it deems appropriate.
24..
Is tho Stllto requiring th.t tho vcndor provido lor On-Sit" AdmlnlsuaUon of the Inmate &
Administrative systems for the dlJntion of the contract?
Vel';.
25.
can the State clarify sxact/y what type and .mount of bond must b9 :;ubmittod with the proposlll?
Please refer to SeCtions 2.2.33, Performance and Labor and Payment Bonds.
26.
Will tho RFP be provided by dIsk
or Via lhe Internet?
No.
27.
In section 6.1.1e. it is stated "The CU$tOmtJI i, lusuming. "'n y_r li/tll1plln 10, thi3 3ptcm." In
~ction 7.2, it is $fat8d, .",. CDntI8ct IMgth w,7I nor 8XCBfJd $fJv"n (7) yean. however. the vendor
hilS
tho opportunity to offer I conuact of fswa, yesrs if he/she
intent of the~e two st,tements.
so dssil8s.·
Please clsrify the
Technologically. the $ystem should be state-of-the-art and we expect it to function well for a
minimum period ot ten years. Financially. the Department expeclsito rocoive ownership of the
system in seven years or less.
I
28.
What CO$t pmposal is there if the State Isn't ~ying fo, anything di,.ctJy IRof 2. 14)?
The cost proposal referred to the length of the contract period
seven year period), Effectively. the shorter the period in which
lowf!r the "cost" to the State.
29.
When connecting clusters.
IITB
(which may be extended UP to a
the vendor owns the system, the
they only fib.,7
Clusters will be connected via tiber optics cable. While copper cable will be used to connect
nearby sites together (e.g. the Staff Building to the Admin Bldg-ll modules will be connected with
fiber for two raasons. First, to reduce the emount of conduit required and svcund, the distances
between sites exc~~ds the standard 2,000' distance required tor digital telepl'\ones. One should
Addtmt/um ND. 3
II/DOC TelDphonfJ 30ptem
Questions & RespofJ$8$
P8ga6
nntp, that all conduit routes will be kept 3:; clo!le as possible to the streels :iCJ as to avoid the
possibility of future buildings interrupting andlor destroYing the conduit system. The conduit
system has also been designed to allow the remaining agenciA~ fI!siding at the Howard Center to
come onto the sy1>tAm at theIr own expense.
30.
Why hils Ibs "Pondsrosa" besn omitted from thR MflUiretrHHJt$] (NOTE: PondortJ$1I To/on to "
ssetion .djRcent tD the HowQrd Industrial Complex cummtly hou~ng Correcllonallnduslfles.)
As of April. staN will be moved to a new location
OCcupy the Ponderosa.
31.
on the Howard Complex.
DOC will no longer
Why are you requiring multi·mode rather than single mods?
Multi-mode riber optics cable has an operating distance of five (5.01 kilometers (approXimately 3.0
miles" well within the distances required in the bid document. Virtually all telephone systems that
ooerate remote fiber optics modules require single mode fiber.
32.
Are th8f8 IJlans
(Of buildings
that raquire wiring?
The building pllSn~
are included in the RFP. All information IS seaMed on the computer in AutoCAD
format. The State has no maps or blueprints with greater dp.tail than those included with the RFP.
33.
Whllt (s ClUJ COIIBcr stTuetUf8 peT station. i.e.. sDtlt:ifics on 8&timation of c:lblinf) requiT&1Mnts'
Given the length of the ~verage riser should give you l:l good estimation of how much cabling
should be needed in each building. An appropriate 'fudge factor' should be included in estimation~.
NOTE: Outside 'dig safe' does not come on the complex.
It may be necessary to go around obstacles that are not accounted for in the original clans.
34.
REo' CDlJing pIIttfJm. Ant
WC' ,.~rricttld in
mllrk up of.O tariffs tlJ8t go along with long di$tsnc8
clIll:s?
Local calls are regul:Jtcd by the StiltS of Rhode Isl~l1d. Public UtilitieS Commission. We have not
addressed the issue of long distance calls. Whether they are local or long distance. the vendor will
have to file with the Secretary of State a 'tariff with association' with every r~te that is being
charged. Some rates are listed on the tariff~ PUC determines.
35.
Who will PIIY fOf IDeal accus7
The vendor will pay for the access: however. Administlation will Dav for usage.
36.
Whom II,. tie lines going from and to? Without actuallOCllrions. how is the venda! going to be
abls to bid (Rsf 6.3.11?
Tie linc$ will connect system
(0 the Boys School, the Girl's School and the System 85 that is
currently servicing the complex. All tie lines are within the exchange and "re flat rated.
hI lc:n'J
Addendum No. :1
RIDOC TsJophonc Sr-:tcm
Quc;,uon$ & Responses
Page 7
37.
Will technicians be provided security 8$Corls when wOflting in$idtl tho faciJitie!:?
Yes.
Olll;t! working inside, escorts will be provided. Tools and eQuipment are to be talcen with
buildings in pricing thi:l
you every day. Allow time for set UD and breakdown and moving around in
birl.
::~=:'n;~J--Admini~trator. Purchasing
Systems
,
.
State or Rhode Island and Pro...idence A."tations
Depertment of Administration
OffiCe 1401\ 277·2317
DMSION OF PURCHASES
FAX
(401)277·6387
One C.:Ipitol HUI
TOD I
1401\ 277·1228
Prolttdeftoo.
ru 02908·5855
I
I
3/20/97
ADDENDUM NO.4
TITLE: TELEPHONE SYSTEM
RFPN 1752
DEPT. OF CORRECTlONS
OPENING DATE AND TIME:
A.
3/27/97 - 2:20 P.M.
Questions penaining to Multi..partv Confereneing Equipment (ref: Addendum
#2. section 6.3.5
1.
Is a no dlsi em~enc'l conference (phone oH hODkJ iJ fd'quiFflmenr
within fits .ystom?
Yes,
2.
Should thll .sysUlln}Un contaIn the circuit pIIck$lInd came,.s ~$ary
fOf 8ixty-fou, (64) CIIH$ Dr should the ~ystem quoted Juzr have the
ClIp_city to llfO'N to mty.four (64) callen without includmg 1M
coniponent parts to support the system at the M:lximum tUZO
indicated?
The system should be equipped to support
t64~
3.
IS
maximum of $i~ty-four
partie$ 3t sV3tem cut over.
SlUiuld tho _Y8Mm It• .,. tM t:ap.bility fo, ~xcoutive c:onlere~ (We
prHlJme th.r .eJ(~ conference - Is
ab,7ity to add pamB:l up to
the limit of the bddg;ng flqulpmttnt•• J?
me
Yes;
4.
-
h' nn • J
:
.
SMuld th. ~ynem hllv. ~nnDyance tnlp capl'biliiie$?
A.ddenduM Nt'. "
PlIgt:'
S.
Should the qstem h.VfI admin;nfativ& Bm~dnCY conr"",nDc 6/ta, the
Ont digit ~ entersd the seeond digit nJU$t he entered in founeen
secondg 0 ' the -'a"" will lid initRttt:d?
Depends on the specific talephone liynem's capabilities. Special
emergeney/administrative conference arrangements will only be
needed in specific, $ecuritv areas. If, to make the operations of this
functions work succ8Ssfully, push to talk handsets are a requirement.
the vendor should Include these telephones within the station mix.
8.
Que.tio" pertainIng to Inmate Pay Telephones
7.
Should tit. inmate phone s~te", III10w only far station-Io-dation
callJng?
The" sylttem must offer station-to-station calling, but can also offer the
option of
p~rson-to-person calling.
J~~.t711-
Jerome D. Moynihan
Adrniniatratof. P1.irchaling System.
i
A.lJ-\O:\fINllt5~'t!LEC1dWC'~CDJ-
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