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E..MAILED
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ORIGINAL
Contract No. 4600010915
'Page 1 of 3
Contract Original Approval Date: 12/28/2006
,Contract Change Approval Date: 01/12/2007
()
Purchasing Agent:
Name: Matthew Phillips
Phone: 717-214-3740
Fax: 717-214-3567
. Your SAP Vendor Number With Us: 165236
1 - - - - - - - - - - - - - - - - - - - - - - j V a l i d fr.om/to: 12/08/2006 - 12/07/2011
Supplier NamelAddress:
MCI WORLD COM
COMMUNICATIONS INC
979 E PARK DR
HARRISBURG PA 17111-2810
SupplierTelephone No: 717-565-7500
Please Deliver To:
OA
207 Finance Building
HARRISBURG PA 17120
USA
Supplier Fax No,: :
-'.
Your Quotation:
Collective No,:
Our Quotation:
Date:
Payment Terms:
NET 30
he Commonwealth of Pennsylvania, through the Purchasing Agency, accepts the submission of the Bidder/Contractor for the
warded item(s) at the pric~(s) set forth below in accordance with: 1) the RFQ submitted by the Bidder/Contractor, if any; 2) the
ocuments attached to th,is Contract or incorporated by reference, if any, and 3) the contract terms and conditions stored on the
.ebsite address at www.dgs.state.pa.us for this type of Contract as of the date of the RFQ, if any, or other solicitation for this
, )ract, all of which, as appropriate, are incorporated herein by reference. When the Bidder/Contractor receives an order or a
, ,,..(cen notice t9 proceed from the Purchasing Agency, the_prder or notice constitutes the Bidder/Contractor's authority to fur!1lsh
he item(s) to the agency at the time(s) and place(s) specified in the order or notice. RFQ, as used herein, mean's Request for
uotations, Invitation for Bids, Invitation to Qualify, or Request for Proposals, as appropriate.
Item
1'0
MateriallService
Desc
EstQty
Phone Instrument
Installation ~ Protei 3 '.
Net Price
UOM
0.00 E:ach
650.00
Per Unit
1 _Each
Total
0.00
---_._-_......---------------------"!'-----...._------_..............--..--_.........---_......._--_...... _---_ ....----------.. _--------_._-_..._--..----------_._----------_._--.;
20
Phone Instrument
Installation~ Protei?
0.00 Each
750,00
1 Each
0.00
30
Phone Instrument
Installation~ ProteI 3
0.00 Each-
695.00
1 Each
0.00
40
Phone' Instrument
Installation ;- Protei 7
0.00 Each
795.00
1 Each
0.00
50
Pedestal Installation ~
Floor~mount Ped .
0.00 Each
120.00
i_Each
0.00
.................------------. .;......--..:...--.....--............~......-.........................................................-_........_-_.........._..........--.._------------_ ...._........................... _... _-------------_ .._-_...._..__....-
.
-.. _--------_ .......... _-_ .......--..--- ... -_.............._.. _...................--_......-.........-....................-.......-.. _.. _- ..__ .......................
_-----_ .........__ ....-......__.._--_...._-_.......__.._-_.._......__.._.._......................
"
-u
Intearated Einvironment Svstems Form Name: ZM SFRM
"
SEE LAST PAGE FOR ESTIMATED
TOTAL VALUE INFORMATION
sro
MMCO L.. Version 1.0. Created on 05/27/2003. L.ast chanaed on 03129/2005.
ORIGINAL
Page 2 of 3
Contract No. 4600010915
o
Contract Original Approval Date: 12/28/2006
Supplier Name:
MCI WORLDCOM
COMMUNICATIONS INC
Item
Material/Service
Desc
EstQty
Pedestal Installation Floor':mount Ped .
60
0.00 Each
UOM
Net Price
120.00
Per Unit
Total
Each
0.00
•• "' ............................!"" .................---_ ....... _-........._--_ ... --.-----------... -.----_ ... ------_ ... _--------_ ........................... _-.-........ _----_ ...........................- ................ -
70
Pedestal·lnstallation Wall-mount Ped.
0.00 Each
100.00
1 Each
0.00
80
Pedestal Installation Wall-mount Ped .
0.00 Eaph
100.00
1 Each
0.00
Pedestal Installation Floor-to-wall-mo
0.00 Each
120.00
1 Each
0.00
100 . Pedestal Installation -
0.00 Each
120.00
1 Each
0.00
0.00 Each
120.00
1 Each
0.00
......... _--_ ................. _------_._---_ ..........---_.------------_.....-...........----_..-----------_............... _- ....................................-.........................
90
Floor-to-wall-mo
Pedestal Installation Drive-up Pedlndo
110
--.......----...-..---.--.--.--..-----.........
.
Pedestal Installation Drive-up PedOutd
130
Pedestal Installation 8ack-toback Ped.
~
~------
....----------.................... _----_ ........_------- ... _-_ ......................... _---_ ...........-............. _.. __ ..... _-----------_. __ ... _-_ ...._-_ .....0.00 Each
120.00 _ 1 Each
0.00
0.00 Each
235.00
0.00
1 Each
. \,
..... ___ ...... _..._..;;.............__......... __................~--- .........-.... -":' ................................ _______ ................,.............. __ ........................___ .... _....._...._..........J.......................................................,;., ........... ______ .......... _
140
Pedestal Installation 8ack~toback Ped.
150
0.00 Each
120.00
Ericlosure Installation 1 Each
L31A Enc.lndoor
.... _.._.............-................__..........._-_ .. _- ................ _.............-_..................................... _......_..... _--_.......................... _...................... _-------- ..
160
Enclosure Installation -
0.00 Each
235.00
Each
0.00
0.00
-....--
......
-~-
................
------..-..-...-----.........-..----..
0.00 Each
120.00
1 Each
0.00
L31A Ene.Outdoo
170
Enclosure Installation Fortec 2000 Ene
0.00 Each
280.00
1 Each
0.00
180
Enclosure Installation Fortec 2000 Ene.
0.00 Each
280.00
1 Each
0.00
()
Intearated Environment Svstems Form Name: ZM SFRM STO MMCO L. Version 1.0. Created on 05/27/2003. Lasi chanaed on 03/29/2005.
ORIGINAL
Page 3 of 3
Contract No. 4600010915
Contract Original Approval Date: 12/28/2006
o
Item
Supplier Name:
MCI WORLDCOM
COMMUNICATIONS INC
Material/Service
Desc
Est Qty'
UOM
Net Price
. Per Unit
Total
190
Enclosure InstallationPC-1 Enc. Indoo
0.00 Each
215.00
1 Each
0.00
200
Enclosure Installation PC-1 Enc. Outdo
0.00 Each
215.00
1 Each
0.00
210
Enclosure Installation Sierra 9000 Enc
0.00 Each
165.00
1 Each
0.00
• .,101 ........................................................................ __ .............................................................. __ ...... "'! ............................................
220
1 Each'
0.00 Each
165.00
Enclosure Installation 0.00
Sierra 9000. Enc
. ................. _-_ .................. _..................... _-_ .........................-.....-................................................... _............................._.......................................... _- ..................... ..
230
Enclosure Installation 'MC-101 Ene. Ind
240
Enclosure Installation MC-101 Enc. Out
0.00 Each
300.00
1 'Each
0.00
Enclosure Installation90l Ene.lndoor
0.00 Each
475.00
1 Each
0.00
0.00 Each
300.00
1 Each
0.00
... --..... - ............. ------................. .., ............... --.-----.... - .. --.... - ..........................~••••• ---.---.. -O:-•• -.------... -----.------.---------------------------
(~)
_."!-_.......... "''''--_.-._--_._....--_............-.._'''-....-._-_..__....... _.................. _-....... _._._----_._---_ ...__ ._._-_.. _....._--------_._------_._---_ ...260
Enclosure Installation 90L Ene.Outdoor
270
160.00
0.00 Month
1 Month
Mon. Recurring
0.00
Coin/Card Cost
...............--_._......__ ............_.................. _...................-..__..._......._........................_.- ......."'...."'....."''''..,;,.._'''.._---_ .... _---
280
Inmate Telephone
Services
0.00 Each
. 0.00
475.00
0.00
'1 Each
o
0.00
0.00
Ge~eral Requirements for all Items:
No futher information for this contract.
CJ
Inteorated Environment Systems Form Name: ZM SFRM STO MMCO L. Version 1.0. Createa on 0512712003. Last chanaed on 0312912005.
Estimated Total Value
Not Applicable
---.--...--....• -.--.--- -------- -----
_._---
--------_._.. _-----.
:)
CGNTRACTBETWEEN
COMMONWEALTH OF PENNSYLVANIA
GOVERNOR'S OFFICE OF ADMINISTRATION
AND
Me! COMMUNICATIONS SERVICES! INC.
d/b/a VERIZON BUSINESS SERVICES
CONTRACT NO.
,
/
,
THrs CONTRACT is made and entered into in Harrisburg, Pepnsylvania, in the County
of Dimphin, Conunonwealth of Pennsylvania, b;y and betWeen the COMMONWEALTH OF
PENNSYLVANIA, Governor's Office of Administration ("OA") and MC! Communications
S,ervices, Inc. d/b/a Verizon ~usiness Services ('<Verizon Business" or "MCl").
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. 2. This Contract shall be governed bytbe laws of the Commonwealth of
.
Pennsylvania'and, for all purposes, shall be construed in accordance with .those
jaws and decisions of the courts of the Commonwealth of Pennsylvania, and shall
be 'binding upon the 'Panies and their respective successors and assigns. No
amendment, or modification, of the Contract shall have·any force pr effect unress
.it is in writing·and signed by the Parties.
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Contract Terms and Conditions for Services
RFP, including all.!iddenda issued related thereto·
Final cost submittBl,. dated August 1,2006
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Contractor's 9riginaL technic1l1 submittal, dated
October 13, 2005; and
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1. This Contract shall be effective for asixty (60) month period commencing OI! the
Effective Date as defmed in Paragraph 1 of the Contract Tenns and Conditions
. for Services, but may be e1Ctended beyond that period as set out in Paragraph 1 of
the Contract Tenns and Conditions for Services.
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NOW, THEREFORE, for•. and in consideratioh of, the following is set forth in this
Contract,.and the parties intending to be legally bound.mutualIy understEind and agree that:_
Attachmen.t A:
Attachment B: .
Attachment C: .
Attachment D:
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WHEREAS, pursuant to the RFP, OA awarded this Contract to MCl. .
3. The following attachments are incorporated by refert::n'ce and made part ofthi~ .
Contract;
,
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WHEREAS, the Department of General Services ("DGS") delegated to OA authority to
. issue a request for proposal (RFP) for furnishing, installing, and maintaining three related
telecommunications systems that wil1 provide payphone service for the Commonwealth of
Pennsylvania and control inniate calling from the state correctional institutions; and
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Attaclunent E:
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Clarifications received May 22, 2006 related to
RFP Sections 2,5-C & 2.5-D
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Disadvantages Business Submittal
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4. The Parties agree that. all legal notices pursuant to the Contract shall be in writing
and mailed by certified mail, return receipt requested, and all other
commllllications shall be in writing and maned, prepaid frrst-class, to the ,
following addresses of the respective Parties, or to such other addresses as may
be designated from time to time by the Parties:
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OA
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,Kristen Miller
Deputy Miller
Office of Administration
209 Finance Building
Harrisburg, PA 17120
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Verizon Business
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Steve Viefhaus
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Sr, Director, Government Markets
Ver:izon Business
500 Technology Drive
RoomC2123
Weldo.n Spring, MO 63304
636"793·3457
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IN WITNESS WHEREOF, the Parties to this Contract have exeouted it, through their
respective duJyMauthorized representatives, as of the dates written below. Execution by OA will
be through the issuance of a Purchase Order as described in Paragraph 37 of the Contract Terms
and Conditions for Services.
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MCl Communications Services Inc.
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Commonwealth of Pennsylvania
Governor)s Office of Administration
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SIgnature
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Signature
Suleiz:nan aessami
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VP Pricing/Contract Management
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Date
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SAP Vendor Number
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APPROVED FOR FORM ANn LEGALITY
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Office of Chief Counsel
Governor's Office of Administration.
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Office of Attorney Qeneral
Office of General Counsel
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CERTIFICATION OF FUNDS'
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Comptroller
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REP #2005-081-011
COMMONWEALTH OF PENNSYLVANIA
Governor's Office of Budget and Administration
Bureau of Infrastructure and Operations·
Network Administration
1 Technology Park
Harrisburg; PA 17110-2913
Dear Contractor:
June 29, 2005
.. You are invited to submit a proposal to the Commonwealth of Pennsylvania, Office of Budget and Administration, Bureau of
Infrastruc~!Jre. and Operations, for furnishing, installing, and maintaining related telecommunications systems· that will provide
payphone ser~ice for the Commonwealth of Pennsylvania, control inmate calling with monitoring and recording from the state
correctional institutions. This invitation letter and the request for proposal (RFP) are posted to the Department of General
,.
Services website.
.
Former RFP number 2003-081-011 was issued and not awarded and is now being re-issued. The Commonwealth is lIsing the
same RFP number 2005-081-011, with an updated year, changes made in specifications, and dividing the RFP into two (2)
.
sections: Section 1 Coin/card Public Payphones and Section 2 Inmate Telephone System. Contractors may bid on either Section
1 or Section 2 or both Sections. Sections I and 2 may be evaluated and awarded separately or evaluated and awarded together
depending on what is determined to be in tbe best interest of the Commol)wealth.
A pre-proposal conference will be conducted on Tuesday, August 2, 2005 @ 9:00 am. The location is Commonwealth
Technology Center, ·Harrisburg State Hospital Grounds, 1 Technology Park, Conference Rooms 1 and 2, Harrisburg,
Pennsylvania 1711\0~2913. Following the pre-proposal cqnference will be a site visit to view the present inmate control
system·(section 2 of the RFP) that will be held at the Department of Corrections Central Office Building, 2520 Lisburn
Road, Camp Hill, Pennsylvania 17001-0598. Directions to both the pre-proposal conference and the site visit are on the
following page.
.
.
. It is recommended that ·Contractors expecting to respond to this RFP attend the conference. It is also important that each
Contractor who expects to respond prepare questions after reading and analyzing the RFP. Please submit questions in writing
to the Office of Administration identified below by close of business 5:00 pm Friday, July 22, 2005. An Addendum
. containing the official responses to the questions addressed at the p-r:e-proposal conference will be posted to the Department of
General.Services COGS) website http://www.dgsapp.state.pa.us/comod/main.asp not later than five (5) working days after the
pre-proposal conference. 'If additional addendums are issued they also will be posted to the DGS website.
..
.
.
.
:This RFP covers the provision ofpayphone service for all agencies under the jurisdiction of the Governor, other.state affilifltea
·organizations if they chose to participate, and inmate telephone service at the state correctional institutions to in~Iude inmate)
call control and ity.uate call monitoring and recording systems. To insure that maximum time can be spent on th~ important
issues, it is suggested the Contractors read and understand the total requirement prior to the pre-proposal conference.
.
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Prop~sals must. be received at the Departme.nt of Corrections Central Office Building, Support Services Se~tion, 2520
Lisburn Road, Camp ~{ill,.Pennsylvania 17001-0598 on or before 1:00PM, Wednesday, September 28,2005.
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: .Questions must be sent ·by email directed to the Office of Budget and Administration:
Commonwealth ofPennsylv~mia
. Governor's Qffice of Budget and Administration
Bureau of Infrastructure and Operations - Network Administration
Georgia A. Baer
1 Technology Park
Harrisburg, PA 1711 0-2913
Phone: (717) 772-8124
Fax: (717) 772-8018
Email: gbaer@state.pa.us
Sincerely,
Valerie 1: Long,
Network Support Manger
Enclosure
CC: Georgia A. Baer
Page 1 of297
-----------_._----,._-_.
._----"'-----------------. -----------------
RFP #2005-081-011
Directions to the pre-proposal conference at 1 Technology Park, Conference Rooms 1 and 2, Harrisburg, Pennsylvania 17110-2913,
are below
From PA Turnpike:
From Interstate 81:
From Route 322 (East):
•
Take 1-81 to Exit 23, Cameron Street.
•
Take thE! PA Turnpike
to Exit 19.
•
Go through the first traffic light - stay in left
lane.
"
•
As you proceed
thr9ugh the tollbooth;
you will get onto
Interstate 283 North.
•
Follow 1-283 to its
end iO a 3-way split.
•
•
Next light at the PA Department of
Agriculture make a left Into the Harrisburg
State Hospit111 (Azalea Road).
'
NOTE: THE MAIN ENTRANCE
TO THE HARRISBURG STATE
HOSPITAL IS DIRECTL Y
ACROSS FROM THE
ENTRANCE TO THE FARM
SHOW COMPEX.
•
•
Go straight an Azalea Road to the top of the
hill and make the first left onto North Circle
Drive.
,Approximately 500 feet turn left and go to
the red'brick building at the top of the hill.
'This is the Commonwealth Technology
Center.
•
•
Follow Route 322 East.
•
Continue on Route 322
East as you cross the
confluence of the
Susquehanna and
Juniata Rivers.
•
Take the middle lane
of the split, 1-83 North
& 322 West.
Follow Route 322/22
East. DO NOT GET
ON /·81 NORTH OR
SOUTH.
•
Follow 1·83 North to
Its end in a 2-way
split.
Route 322/22 East will
eventually turn into
Cameron Street.
•
Follow the directions'
for 1·81 above for
Cameron Street to the
Commonwealth
Technology Center.
•
'rake the left lane for
1-81 South (towards
Carlisle).
•
Follow 1-81 South to
Exit 23, Cameron
Street.
•
Follow the directions
for 1-81, (at left) for
Cameron Street to
the Commonwealth
Technology Ce~ter.
" Directions to the Site Visit Section 2 of the RFP: The site visit held directly after the pre-proposal conference Will be
conducted to view the present inmate control system at the Department of Corrections (DOC) Central Office, 2520
Lisburn Road, Camp Hill, Pennsylvania 17001·0598, Directions to the site visit are below_ Please meet in the DOC lobby
for registration forthe site visit. The r00m where the site visit will be held is very smal) so Contractors will be divided into
small groups and escorted to the ground floor where Contractors can view the operation of the POC Central Security
Office.
Directions to Department of Corrections Central Office, 2520 Lisburn Road, Camp Hill, Pennsylvania 170010'598
•
•
From Harrisburg State Hospital Grounds:
Turn left onto CalJleron Street
,
At first light turn right onto Maclay, Street
Follow Maclay Street to the river
, Turn left onto Front Street
Follow Front Street to Forster Street
Turn right onto Harvey Taylor Bridge
Follow road through Camp Hill
Go past Camp Hill Shopping Center and continue south on US 15
Take first exit after Bon Ton Department Store
Slate Hill Road Exit
Turn right at stop sign and continue sOl!th on Slate Hili Road
Continue through red light, across railroad tracks to red light at top of hill
Turn left at red light onto Llsburn Road
You will see SCI Camp Hill on your left as you come down the hill
Enter first parking lot on left and park
Walk to the front of the three-story brick building
Enter Building and sign in
Page 2 of297
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RFP #2005-081-011
.
Request for Proposal (RFP)
For Payphone and IlJ-mate Telephone Services
Office of Admini~tration and Department of Corrections
Request for Proposal (RFP) Number .2005-081-011
Section 1 Co'inlqard Public Payphone Services
.Section 2 Inmate Telephone Services
Date of Issuance June 29, 2005
Page 3 of297
I
RFP #2005-081-011
Table of Contents Section 1 Coin/Card Public Payphone Services
Part 1
Section 1 Coin/Card Public Telephone Services
General Infonnation for the Contractors
'1.1-1. Purpose
1.1-2. Issuing Office (Office of Administration)
1.1-3. Scope
1.1-4. Problem Statement
1.1-5. Rejection of Proposals
1.1 ,,6 .. Incurring Costs
. 1.1-7. Pre-propo~a1. Conference
1.1-8 .. Amendme;nt To the RFP
1.1-9. Respons'e Date
1.1-10. Proposals
1.1-11. Disadvantaged Business Information.
1.1-12. Information Concerning Small Businesses ih Enterprise Zones
1.1-13. Economy Preparation Of Proposals
1; 1-14. Oral Presentation
1.1-15. Pre-Award Performance Demonstration
1.1-16. Prime Contractor Responsibilities
1.1-17. Disclosure Of Proposal Contents
1.1-18. Standard Contract
.
1.1-19. Negotiations
1.1-20. System Design Changes
.1.1-21. Debriefing Conferences
1.1-22. News Releases
1.1-23. Commission Data
1.1-24. Subcontracting
1.1.25. Restriction of Contact
1.1-26. Best and Final Offers \ . "
1.1-27. Commonwealth PartiCipation
1.1-28. TenTI of Contract
1.1-29. Withdrawal Of Proposals
.
1.1-30. Contractor's Representations and Authorizations
1.1-31 ; Notification of Selection
1.1-32. RFP Protest Procedure
1.1-33. Definitions
Part 2
Information Required fronl Contractors
1.2-1. Format for Requirement Information
1.2-2. Packaging of Proposals
1.2-3. Security o~Proposais
1.2-4. Disadvantaged Business Information
Page 4 of297
Page
9
10
11
11
11
11
'13
13
·13
13
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13
13
14
15 .
15
15
15
16
. 16
16
17
17
17
17
17
. 17
17
18
18
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1818
20
20
21
23
24
24
·26
26
26
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RFP #2005-081-011
1.2-5 ,Enterprise Zone Smafl business Utilization Response
29
1.2-6. Technical Proposal
30
Tab 1. Letter of Transmittal
30
Tab 2. Mandatory Requirements
30
Tab 3. Management Summary
31
, Tab 4'. Corporate Background and Experience
31
Tab 5. Project Staffing and Key Personnel'
33
Ta:b 6. Technical Requirements
34
Tab 7. Training Requirements
36
Tab 8. Maintenance Requirements
36
Tab 9. Financial Requirements
,36
Tab 10. Objections and Additions to Standard Terms and Conditions for Services 37
, Part3'
Mandatory Requirements
1.3-1. Mandatory Requirements
38
39
39
Part 4 '
Criteria for Selection
1.4-1. Review and Evaluation
1.4-2: Alternate Proposals
1.4-3. Criteria
'1.4-4.,' Disadvantaged Business Participation Evaluation
42
43
43
43
43
44
Part 5
System
1.S-A. 'System A: Coin/Card Public Telephone Service
1.
General Conditions: Coin/Card Public Telephone Service
a. No Charge to the Commonwealth '
b. Compliance with Regulations and Law
c. Federal and State Laws, Rules, Regulations and Codes
d. Responsibility for Pennits, Nomenclature, and Specs
e. Equipment may be same as Installed or Equal
, f. Responsibility for Costs
'
g. System Responsibility
2.
Other Features
3.
Operational Standards
4.
Station Equipment
5.
Unprofitable Coin/Card Telephones
6.
Payphone Signage
7.
Revenue and Commissions Reports
a. Telephone Generated Revenues
b. Telephone Generated Commissions
c. Custom Reports "
d'. Monthly Inventory and Summary
;Page 5 of297
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47
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47
47
47
47
48
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48
48
48
49
50
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52
52
52
52
53
53
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RFP #2005-081-011
8.
9.
10.
11.
e. Monthly Detailed Financial Reports
f. Weekly Conference C~lls and Reporting
g. Weekly Maintenance Trouble Tick.et Report
h. Route Cause Analysis Log
L Bi-Monthly Management Meetings
j. End User Forum Meetings
Coin Collection and Related Activities
a. Description of Activities
b. Refunds and Complaints
c. Trouble Detection and Repairs
d. Full Coin-Box Condition
e. Station Inspection and Cleaning
Enclosures and Pedestals
a. General Requirements
b. Enclosures and Pedestals
6. Existing Enclosures
Compliance with Americans with Disabilities Act (ADA)~
Enviromnental Conditions
a. Complete Description
b. Surge/Lightning Protection
53
53
53
53
54
54
54
54
54
54
55
55
55
55 .
55
55
55
55
55
56
1_5-B. Common Requirements: System A
.1.
Call Rate Affordability
2.
Moves, Changes, Addition, and Deletions
3.
Installation, Transition and Implementation·
4.
Schedule ofImplementation
58
58
1.5-C Training
Training General
1.
Training Description
2.
Trainer
3.
Training Material
4.
End User Forum Meetings
5.
59
59
59
59
59
59
1.5-D. Maintenance Requirements
1.
G·eneral Provisions
a. Requirements
b. No Charge to the Commonwealth
2.
Certification
3.
Maintenance Plan, Center Location aI).d Personnel Profile
a. Maintenance Center
b. PersonneLProfile
4.
Standards for Repair
5.
Maintenance Liquidated Damages
a. Mjnor Emergency
61
61
61
61
61
61
61
61
61
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57
57
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RFP #2005-081~011
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
b. Major Emergency
c. Ass'essment of Liquidated Damages
d. Maintenance Liquidated Damage Major and Minor Monthly Report
Preventive Maintenance
a. Contactor Responsibilities
b. Develop Maintenance Logs
Maintenance Obligation
Maintenance Responsibility
a. All Suppliers Responsible Until Problems Identified
b. Successful Contractor Point of Contact"
Performance Require~ents and Reliability/Availability .
Project Manager and Implementation Plan
New Technology
Disaster Recovery Plan
Minimum Contractor Background Checks Policy
Storage and Security
Site Clean Up
1.5-E Financial
"Best Offet Commission Percentages
. Commission Data Submission
2.
Revenue Generation
3.
Service Revenues and COlmnissions
4.
Commission Data
5.
Commission Payments
6.
Collection and Security
7.
Contract Requirements - Disadvantaged Business Participation and
8.
Enterprise Zone Small Business Participation
68
68
68
68
70
71
71
71
72
Standard Contract Terms and Conditions for· Services
·74
Attachments Section 1 Coin/Card Public Telephone Service
75 .
Attachment List 1 - 13
76
.1..
,.
63
64
64
64
64.
64
65
65
65
·65
65
65
66
67
67
67
67
Attachment 1 Payphones and Enclosures in Place
77
Attachment 2 Public Payphone Station Inventory
.
78
Attachment 3 Coin/Card Public Telephone Installation and Cutover
79
. Schedule
Attachment 4 Verizon Public Telephone Tariffs (4-A), Commonwealth 80-81
Public Telephone Charges (4-B)
Attachment 5 Installed Equipment Form
82
Attachment 6 Travel Expenses for Demonstrations
83-92
Attachment 7 Department of Transportation Roadside Rests and Welcome 93-94
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Centers
Attachment 8 Act 181 of 20Q2
Attachment 9-A & 9-B Monthly Usage Reports with Commissions
Attachment 10 2004 Agencies Public Phone Summary Report of
Revenue (IO-A) (2 pages), 2003 Agencies Statistic
Messages and Minutes (lO-B), 2004 Agencies
Statistic Messages and Minutes (10-C)
Attachment 11 Maintenance Center Information
Attachment 12 Office of Administration Office for Infonnation
Technology Information Technology Bulletin (ITB)
1.1.6. Minimum ContractorNendor Background Checks
Policy
.
Attachment 13 Cost Data 5-E Financial Contractor's Coin/Card Public
Telephone Charges (13-A) (2 pages), Commission Data
5-E Financial (13-B), and Cost Data 5-E Financial (13 .. C)
95
96-97
98~101
102
103-105
106-109
Section 2:
Section 2 Inmate Telephone Services
Section 2 Table of Contents
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111-116
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Section 1 Coin/Card Public Telephone Seryices
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Part 1
General Information For The Contractors
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Part 1
General Information For The .Contractors
1.1-1. Pumose: This Request For Proposals (RFP) provides interested Contractors with
sufficient infonnation to adequately prepare and submit proposals for furnishing,
installing, and maintaining public payphones to provide payphone service for the
Commonwealth of Pennsylvania (Commonwealth). The Coinmonwealth is
seeking payphone and inrriate phone services. This RFP is structured in suc4 a
way to allow a proposer to propose on both systems or on either. The preference
is to award one contract to a single proposer, but the Comll).onwealth reserves the
right to award separate contracts for the services, if it detep:nines that it is in its
best interest to do so. Section 1 relates to payphones. Section 2 relates to imnates
phones. The Commonwealth is seeking an innovative solution for the.provision
of these services. The RFP sets out the minimum requirements related to both
systems.
1.1-2. Issuing Office (Office of Administration): This RFP is issued for the
Commonwealth by the Office of Administration, Bureau ofInfrastructure and..
Operations. The Office of Administration is the sole point of contact in the
Commonwealth for this RFP. Any and all questions should be directed to:
Georgia A Baer,
Contract Administrator
Governor's Office of Administration
Bureau ofInfrastructure and Operations - Network. Administration
. Telephone No. (717) 772-8124
Fac~imile No. (717) 772-8018'
.Email: gbaer@state.pa.us
\
1.1-3. Scope: This RFP contains instructions governing the proposals to be submitted
and materials to be included therein; requirements which must be met to be
eligible for consideration; description of the required systems imd the general
evaluation criteria; Contractor's responsibilities; and other requirements to· be met
by each Contractor submitting a proposal.
.
.
1.1-4. Problem Statement:
a.
PU1:pose: The Commonwealth w?-nt~ to ensure that highly-reliable,
extensively available, public telephone service is provided to its citizens,
taxpayers, tourists, .visitors, and others who want to place a call from a
Commonwealth-owned or leased property. The purpose of this RFP'is to
secure these services for a11 coin/card telephones located on
Commonwealth-owned or leased property for agencies under the
~age
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Governor's jurisdiction. Other governmental agencies not under the
Governor's jurisdiction may elect to use this contract.
The Commonwealth of Pennsylvania has three (3) major objectives that
must be met:
1.
b.
. To ensure the provision ofhigh.-quality service for the users of
.public telephone service at Commonwealth locations.
2.
To maximize the economic return to the Commonwealth and its
agencies from the coin/card pay telephones while recognizing the
Contractor costs ofprovidirig the services.
/'
3.
To provide dependable, well-maintained public coin/card
telephone service to Commonwealth clients, consumers; and
general telephone users at Commonwealth locations.
Summary of Scope of Work: The.Contractor shall be responsible for furnishing,
i~stalling, and maintaining payphone service for the Commonwealth. Contractor:;.
should recognize that the various Commonwealth agencies have unique needs and
special environments that must be served. For example, state hospitals may
require special placement and features in order to provide service to their patients
and clients. Ownership of equipment at the end of the coritract telTIl by the
Commonwealth includes shelves and booths as indicated on Attachment L
Payphones and Enclosures in Place and TTYs as indicated on Attac1unen~ 2
Public Payphone Station Inventory.
1. System A: Corn/Card Telephone Service. System A is comprised of all the
coin/card telephones at locations throughout the Commonwealtl). under the
Governor's jurisdiction as well as some other govemmentallocations.
Payphones p·roposed in ·;response this RFP must be equal to or better then the
specification listed in Attachment 1 Payphones and Enclosures in 'Place:
Attachment 2 is the inventory of public payphones as reported by Verizon, the
incumbent prime Contractor. These inventoried stations are to be used as the
basis for the number of telephones to be included in the Contractors' response
to this RFP. However, it may be expected that other stations may be added in
the future as new stations are installed and as other existing stations are located
and inventoried. Stations shall be added under the same contractual provisions.
In addition, with the concurrence' of the Office of Administration, more
locations could be added to the contract by other governmental agencies not
under the Governor's jurisdiction, for example already added are Pennsylvania
Turnpike and Shippensburg University. Each response to this RFP must fully
explain what the Contractor is proposing at each location. Section 1.5-A
delineates the technical requirements for these coin/card telephone services.
The requirements are to be considered minimum and must be included in any
Page 12 of 297
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proposal, regardless of what other services the Contractor includes in its
proposal.
2.
All coin/card telephones shall be installed using a procedure such that
there shall be no interruption of existing public payphone service. The
installation schedule must be in accordance with Attachment 3 ofthis
RFP. Each responding Contractor must submit a detailed cutover schedule
, with its proposal, including "time frames 'for the various stages of
installation, -including tests and acceptance by the using Commonwealth
agencies.
1.1-5. Rejection Of Proposals: The Commonwealth reserves the right to reject any and
all proposals received as a result of this request, or to negotiate separately with
competing Contractors.
1.1-6. Incurring Costs: The Commonwealth is not liable for any costs incurred by
Contractors, in preparing response to this RFP.
1.1-7. Pre-proposal Conference: A pre-proposal conference will be held on the date and"
at the place specified in the cover letter. The DOC-SCI site visit 'is only for'
Section 2 of this RFP that will follow the pre-proposal conference. The purpose
of this pre-proposal conference is to clarify any points in the RFP, which may not
have been clearly understood. The Office of Adminis~ation must receive
questions in writing at least five (5) business days prior to the meeting to ensure
sufficient analysis can be made before an answer is supplied. The pre-proposal
conference is for information only. Answers furnished during the conference are
not official urttil verified, in writing, by the Office of Administration. All
,questions and answers will be issued as an addendum to and beconie part of this
RFP and posted to the Department of General Services website
www.dgsapp.state.pa.us/comod/main.asp.
1.1-8. Amendment To The RFP: If it becomes necessary to revise any part of this RFP,
an amendment shall be posted to the Department of General Services website
www.dgsapp.state.pa.us/comod/main.asp.
1.1-9. Response Date: To be considered, proposals must arrive at or before the time ~d
date'specifieq in the cover letter at Department of Corrections Central Office
Building, Support Services Section, 2520 Lisburh Road, Camp Hill, Pennsylvania
17001-0598. Contractors mailing proposals should allow sufficient mail delivery
time to ensure timely receipt oftheir proposals. Late proposals will not be
considered regardless of the reason for the proposal being late.
1.1-] O. Proposals: To be considered, Contractors must submit a complete response to this
RFP, using the format provided in PART 2. A Contractor may make no other
distribution of proposals. An official authorized to bind the Contractor to its
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i.
provisions must sign the proposal. For this RFP, the proposal'must remain valid
until the contract is fully executed by the Commonwealth. The contents of the
proposal ofthe selected Contractor become contractual obligations if a contract is
entered into.
.
1.1-11. Disadvantaged Business Infonnation: The Commonwealth encourages
participation by small disadvantaged businesses as plime Contractors, joint .
ventures, and subcontractors/suppliers and by soCially disadvantaged businesses
as prime Contractors.
Small Disadvantaged Businesses are small bus'inesses that are owned or controlled
by a majority of persons, not limited to members ~f minority groups, who have
been deprived of the opportunity to develop' and maintain a competitive position
in the economy because of social disadvantages. The tenn includes: 1)
Department· of General Services Bureau of Minority and Women Business
Opportuniti~s (BMWBO)-certified minority businesses enterprises (MBEs) and \
women business enterprises (WBEs) that qualify as small businesses and 2)
United States Small BUSIness Administration-certified Small Disadvantaged
Busines'ses'Of 8(a) small disadvantaged business concerns.
Small businesses are businesses in the United States that are independently
owned, are not dominant in their field of operation, employ no more than 100
persons 'and earn less than $20 million in gross annual revenues ($25 million in
gross a.nnual revenues for those businesses in the infonnation technology sales or
service business).
Socially disadvantaged businesses are businesses in the United States that
. BMWBO detennines are owned or controlled by a maj ority of persons, not
limited to members of minority groups, who are subject to racial or ethnic
prejudice or cultural bias, but which do not qualify as small ~usinesses. In order
for a business to qualify as "socially disadvantaged II, the offeror must include in
its proposal clear and convincing evidence to establish that the business has
personally suffered racial or ethnic prejudice or cultural bias' stemming from the
business person's color, e~ic origin or gender.
Questions regarding this Program can be directed to:.
Department of General Services
Bureau of Minority and Wome~ Business Opportunities
Roorri 611, North Office Building
Harrisburg,)?A 17125
gs-bmwbo@state.pa.us
Phone: (717) 787-6708
FAX: (717) 772-002.1
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Program information and a database ofBl\1WBO-certified minority- find womenowned businesses can be accessed at www.dgs.state.pa.us. DOS Keyword:
BMWBO. The federal vendor database can be accessed at www.ccr.gov by
clicking on Dynamic Small Business Search (certified companies are so
indicated).
1.1-12. Information Concerning Small Businesses in Enterprise Zones: The
Commonwealth of Pennsylvania encourages participation by small businesses,
whose primary or headquarters facmty is physically located in areas designated by
CWOP A as Designated Enterprise Zones, as prime Contractors, joint ventures
and subcontractors/suppliers.'
,
Small businesses are businesses in the United States that are independently
owned, are not dominant in their field of operation, employ no more than 100
persons and earn le.ss than $20 million in gross annual revenues ($25 million in
gross annual revenues for those businesses in the information technology sales or
service business) .
There is no database or dire~tory of small business located in Designated
Enterprise Zones. Infonnation on the location of Designated Enterprise Zones ..
can be obtained by contacting:
Aldona M. Kartorie
Center for Community Building
PA Depar:tment of Community and Economic Developrrient
4th Floor Keystone Building
400 North Street
Harrisburg, P A 1712'0-0225
Phone (717) 720-7409
Fax (717) 787-4088
Email akartorie@state.pa.us
1.1~13:Economy Preparation
Of Proposals: Proposals should be prepared simply and
economically, providing a straightforward, concise description of the Contractor's
'
,
ability to meet the requirements of the RFP.
1.1-14. Oral Presentation: Contractors that submit proposals may be required to make an
oral presentation of their proposal to the Commonwealth. Such presentations
provide an 0ppOltunity for Contractors to clarify their proposals to ensure
. thorough mutual understanding. The Office of Administration will schedule these
presentations.
1.1-15. Pre-Award Performance Demonstration: At the option of the Office of
Administration, qualified Contractors will be required to demonstrate the
functional capabilities the equipment proposed for System ,A prior to final
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RFP #2005-081-011
selection. Qualified Contractors are those that have' met all mandatory
requirements as set forth in Part 3. The proposed equipment and software must be
in production and installed and in use by one (1) or more customers of the
. Contractor. Refer Part 2 Tab 6 paragraph b for more detailed description of the
demonstration phase of the evaluation. The Office of Administration will not be·
responsible for any cost incuned by a Contractor for such a demonstratidn(s). A
minimum of six (6) and not more than seven (7) Commonwealth ofPelUlsylvania
representatives will be a part of the team reviewing the demonstration. The
Contractor shall be responsible for reimbursing' the Commonwealth for the travel
expenses of the representatives of the Commonwealth to attend the
demonstration(s).
a
1.1-16. Prime Contractor Responsibilities: The selected Contractor must assume
'responsibility for all services offered in its proposal whether or not it produces
them. Further, the· Commonwealth will consider the Contractor to be the sole
point of contact with regard to contractual matters. Any services p,rovided by a
subcontractor must be identified in.the Contractor's proposal. All
subcontractor(s) rri~st be ill the RFP prior to RFP submission.
/
The selected Contractor shall be the sole contact with the Commonwealth for all"
matters covered by the contract and shall have submitted a single proposal in
which the following are participants:
Single interLATA carrier for System A; one or more Contractors providing ioeal
and inttaLATA call service for System A; one or more Contractors providing
.
\ .
statewide payphone (coin/card) telephone service for System A.
. 1.1-17. Disclosure Of Proposal Contents: Proposals will be held in confidence and will
not be revealed or discussed with competitors, unless disclosure is required to be
'\
made (i) under the provisions of any Commonwealth or United States statute or .
regulation; or (ii) by rule or order of any court of competent jurisdiction. If a
contract is executed, however, the successful proposal submitted in response to
this RFP shall be subject to disclosure.' All material submitted with the proposal
.becomes the property of the Commonwealth of Pennsylvania and may be returned
'onlyat the Commonwealth's option. Proposals submitted to the Commonwealth
Inay be reviewed and evaluated by any person other than competing Contractors at
the discretion of the Commonwealth. The Commonwealth has the right to use any
or all ideas presented in any proposal. SeleCtion or rejection of the proposal does
not affect this right.
1.1-18. Standard Contract: If a contract is entered into as a result of this' RFP; it will be a
firm commission percent contract and will include the terms and conditions
contained in Part 6 of this RFP that is located in Section 2 Inmate Telephone
Services Part 6. The RFP and the successful proposal will become'part of the
contract.
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1.1-19. Negotiations: Negotiations may be. undertaken with Contractors whose proposals
·show them to be qualified, responsible, and capable of performing the work.
After negotiations, if the selected Contractor fails or refuses to properly execute
the contract or furnish the required bonds(s) (see Part 6-33. Performance Bond) .
and return them to the Office of Administration within fifteen (15) working days
after receipt of the written notification of award arid the contract docum~nts, the
Office of Administnition may, at its option, discontinue'communications with the
Contractor and cominence contract negotiations with another Contractor who
submi tted ~ proposal or rej ect all proposals.
1.1-20. System Design Changes: The Office of Administration reserves the right to,
negotiate system design changes after award if the Office of Administration:
determines that changes are in the best interest ofthe Commonwealth and do not
change the scope ofth~ proposal.
1.1-21. Debriefing.Conferences: Contractors whose proposals are not selected will be
notified o{the name of the se1ecte'd Contractor and will be given the opportunity
to be debriefed upon request. The Office of Administration will schedule the time:
and location of the ciebriefing.. Each Contractor will be limited to two (2)
participants at the debriefing conference. The Contractor will not be compared
with other Contractors. Contr~ctor?s exercise of the opportunity to be debriefed
. shall not constitute the filing of a protest under Section 1.1-32 hereof.
1.1-22.News Releases: News releases pertaining to this project may not be made without
prior COmmonwealth approval, and then only in coordination with the Office of
Administration.
1.1.23. Commission Data: All commission data for the proposal MUST be submitted in a
separate sealed envelope, marked "Commission Data; within the sealed proposal
and kept separate from the techni~al proposal. Failure to meet this requirement
will result in automatic disqualification of the proposal. Since this is a "no cost"
contract, no cost data is required to be submitted as part of this RFP.
1.1.24. Subcontracting: Each Contractor must provide a list of all proposed
subcontractors with its proposals. The Contractor shall not enter into subcontracts
for any ofthe services contell.J.plated under this contract without obtaining prior
written approval from the Office of Administration. T~e Commonwealth reserves
the right to approve or reject, in writing any subcontractor. Acceptance of a
, proposal is approval of any subcontractors listed in the proposal.
1~ 1.25. Restriction of Contact: Contractors contact is limited to the Office of
Administration specified in Section 1.1-2. Any violation of this condition may be
cause for the Commonwealth to reject a Contractor's proposal.
...
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1.1-26. Best and Final Offers: To obtain best and final offers from Contractors whose
proposals are determined by the Commonwealth, in its sole discretion, to be _
reasonably susceptible of being selected for award, the Commonwealth may (a)
enter into discussion (b) schedule oral pre~entations; and/or request revised
proposals.
1.1-27. Commonwealth Participation: Unless specifically noted jn this section,
Contractors must provide all services to complete the identified work. The
Commonwealth will provide oversight to ensure that all aspects of any contract
that may be entered into are satisfactorily performed.
1.1-28. Term of Contract: The term of the contract with the ~elected COhtractor shall b~
for an initial tenn offive (5) years, with the Commonwealth retaining the option
-to renew the contract for two (2) additional one-year periods. The term of the
contract will commence on the Effective Date. The Effective Date shall be fixed
by the Of;fice of Administration after the contract has been fully executed by the
Contractor and by the Commonwealth anet all approvals required by the·
Commonwealth have been obtained.
1.1-29. Withdrawal of Proposals: Proposals maybe withdrawn by wrj.tten notice from the
Contractor which is received at the Office of Administration's address for
proposal delivery,prior to, but not after, the exact hour and date specified for
proposal receipt.
1.1.3 O. Contractor's Representations and Authorizations: Each Contractor by submitting
its proposal understands, represents, and acknowledges, that:
a. All information provided by, and representations made by, the
Contractor in the proposal is material and important and will be relied
upon by the Office of Administration in awarding the contract(s). Any
misstatement shall be treated_ as fraudulent concealment from the _
Office of Administration of the true facts relating to the submission of
this proposal. A misrepresentation shall be pupishable under 18 Pa.
C.S. 4904.
"\
b. The commission incentives ofthis proposal have been arrived at
-independently and without consultation, communication, or agreement
with _any other Contractor or potential Contractor.
c. The commissions incentives of the proposal have not been disclosed to
any other finn or person who is a Contractor or potent~al Contractor,
and they will not be disclosed on or before the proposal submission
deadline specified in the cover letter to this RFP.
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•
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RFP #2005~081-011
d. No attempt has been made or will be made to induce any firm or
person to refrain from submitting a proposal on this contract, or to
submit a proposal higher than this proposal, or to submit any
intentionally high or noncompetitive proposal or other form of
complementary proposal.
e. The proposal is made in good faith apd not pursuant to any agreement
or discussion with, or inducement .from, any finn or person to submit a
complementary or other noncompetitive. proposal.
f. To the best knowledge ofihe person signing the proposal for the
Contractor, the Contractor, its affiliates, subsidiaries, officers,
directors, and employees are not currently under investigation by any
governmental agency and have not in the last four (4) years been
convicted or found liable for any act prohibited by State or 'Federallaw
in any jurisdiction, involving conspiracy or collusion with respect to
bidding or proposing on 'any public oontract, except as disclosed by the
Contractor in its proposal.
g. To the best of the knowledge of the person 'signing the proposal' for the·
Contractor and except as otherwise disclosed by the Contractor in' its
proposal, the Contractor has no outstanding, delinquent obligations to
the Commonwealth including, but pot limited to, any state tax liability
not being contested on appeal or other obligation ofthe Contractor that
is owed to the Commonwealth.
h. The Contractor is not currently under suspension or debarment by the
Commonwealth, or any other state, or,the federal government, and if
the Contractor cannot certify, then it shall submit along with the
proposal a written explanation of why such certification cannot be
made.
1.
The Contractor has not, under separate contract with the Office· of
Administration, made any recommendc:ttions to the Office of
Administration concerning the need for the services described in the
proposal or the specifications for the services described in the
proposal.
J.
Each Contractor, by submitting its proposal, authorizes all
Commonwealth agencies to release to the Commonwealth information
related to liabilities to the Commonwealth including, but not limited
to, taxes, unemployment compensation, and workers' compensation
liabilities.
.
.
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k. Until the selected Contractor receives, a fully executed and approved
written contact from the Office of Administration there is no legal and
valid contract, in law or in equity, and the Contractor should not begin
to perform.
1.1-31. Notification of Selection: The responsible Contracto'r whose proposal is
determined to be the most advantageous to the Commonwealth, as detelIDined by
the Office of Administration, after taking into consideration all of the evaluation
factors, will be notified in writing qfits selection for negotiation.
1.1-32. RFP Protest Procedure:
a. Who May File the Protest. Any actual, or prospective Contractor who
is aggrieved in connection with the solicitation or award of the contract
may file a protest.
b. Time and Plac~ for Filing.
1. A protest or improprieties in solicitations must be filed by
prospective Contractors within seven (7) days after the
protesting Contractor knows or should have known of the
facts giving rise to the protest, but in,no event later than the
proposal submission deadline specified in the cover letter to
the RFP. Contractors who submit a proposal may file a
protest within seven (7) days after the protesting Contractor
knows 'or should have known of the facts giving rise to the
protest. The date of filing is the date ofreceipt ofthe protest.
2. The Office of Administration for good cause may consider any
untimely protest.
3. A protest must be in ~riting and filed with the Office of
Administration.
c. Notice of rrotest. The Office of Administration shall notify the
successful Contractor, by registered mail, of the protest if award has'
been made. Ifthe protest is received before award and substantial,
issues are raised by the protest, all Contractors who appear to 'have a
substantial and reasonable prospect of winning the award shall be
notified by registered mail, and may file their agreement/disagreement
with the Offi~e of Administration within three (3) days after receipt of
notice of protest.
'
)
d. Stay of Procurement. The Office of Administration will immediately
decide upon receipt of the protest whether or not the award of a
Page 20 of297
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contract shall be delayed, or ifthe ptotest.iEltimely received after the
award, whether the performance of the contract should be suspended.
The Office of Administration shall not proceed further with the
solicitations or with the award of the contract and shall suspend
perfonnance under the contract, i.f awarded, unless: the head of the
.Office of Administration makes a written determination thEl:t the protest
. is clearly without merit or that award of the contract without delay is
necessary to protect the substantial interests of the Commonwealth.
e. Procedures. The Office of Administration may decide the merits of
the protest on the written, submitted documentation. However, if the
Office of Administration deems the protest to be complex, an informal
conference may be held before reacl~ing a decision.
f. Decision .. The Office of Administration shall promptly, but in no
event later than 120 days from the filing of the protest, issue a written
decision. The decision shall:
.
.. "
1. State the reason for the action taken.
\
2. Inform the protesting Contractor of its right to file an action in
Commonwealth Court wit~n fourteen (14) days ofthe.receipt of
the decision. A. copy of the decision
shall be delivered by
..
registered mail to the protesting Contractor and any other person
determined by the Office of Administration to be affected by the
decision.
\.
A copy of the decision shall be delivered by registered. mail to the
protesting Contractor and any other person detennined by the
Office of Administration to be affected by the decision.
1.1-33. ,Definitions:· For the purpose of this REI:', the following definitions apply:
C~EC:
Competitive LocCj.l Exchange. Carrier..; Approved by the PUC.
Essential Repairs: Those repairs required to keep the telephone station
operational; not clean-up, telephone book, etc:
Gross Revenue: Total billed revenue earned from usage charges before any
operational costs are deducted. Total revenue billed to customers before
uncollectible, billing fees, or any other costs or payments to suppliers.
ILEC: Incumbent Local Exchange Carrier - Tariffed by the PUC.
Page 21 ·of 297
RFP #2005-081-011
InterLata Carrier: Any carrier registered with the Federal Communications
.Commission that is authorized to carry customer transmissions between Latas and
interstate.
II?-traLata: A geographic area or region, mandated by the FCC, in which the local
operating telephone company provides local service, long distance service, and
access to the entire telephone network. Telecommunications services that
originate and end in the same Local Access and Transport Area.
, International Calls: For System A, international i; defined as calls worldwide.
Lata: Local Access and Transport Area.
North American Number Plan: The area includes all 50 states, Canada, and parts
of the Caribbean Islands composed of the following with area codes: Bahamas
(242)" Bermuda (441), ,Barbados (246), British Virgin Islands (284), Puerto Rico
(787), and the U.S Virgin Islands (340).
Project Manager: The person named by the Contractor who shall be responsible
for coordination of all activities between the Office of Administration, using
agencies, and the Contractor and the Contractor's subcontractors.
Provide means s\:lpply and install, unless otherwise stated.
Semi-Public Telephones: Those telephones that are noncommission producing put
, are coin/card stations supplied by the payphone service provider (PSP) at a
monthly charge.
Telecommunications Management Officer (TMO): The individua1 designated by,
each Commonwealth using agency responsible for all telecommunications matters
within that agency. ,
Text Telephone (TTY): TeleTYpewriter. A telephone terminal with a typewriterlike 'keyb'oard that permits hearipg or speech-impaired persons to communi'cate by
typing messages back and forth over telephone lines. '
Turnkey System: A completely installed operational system furnished, installed,
and maintained in accordance with all requirements of this RFP.
Using Agency (ies): The governmental using agency (ies), which will be the,
:r;ecipient and eventual user of the equipment and services identified in this RFP.
Page 22 of 297
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--.--...--...• -~..
-.-----.------.------.----.----.---~-.--_._-.-.-._-_.,
RFP #2005-081-011
Part 2
Infonnation Required From Contractors
Page 23 of 297
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RFP #2005-081-011
Part 2
Information Required From Contractors
·1.2-.1. Fonnat for Required Infonnation: .
·'
This PART of the RFP provides the format and informational
requirements for Contractors that are submitting a proposal for the
Coin/Card Public Payphone.
a. The Commonwealth reserves the right to request additional
information which, in the Commonwealth's opinion, is necessary to .
.assure that the Contractor's competence, number of qualified
employees, business organization, and financial resources are adequate
to perfonn according to the contract.
b. The Commonwealth may make such investigations as deemed
necessary to detennine the ability of the Contractor to perfonn the
work, and the Contractor shall furnish to the Commonwealth all such
information and data for this purpose as requested by the·
Comm0I!-wealth. The Commonwealth reserves the right to reject any
proposal if the evidence submitted by, or investigation of, such .
Contractor fails to satisfy the Commonwealth that such Contractor is
properly qualified to carry out the obligations of the agreement and to
complete-the work specified..
To confonn to the guidelines established by the Commonwealth for all
procurements, the Contractor's proposal must:
A.
Place the official name of the finn submitting the proposaI"on the
outside front cover of each copy <:>fthe proposal.
B.
Inciude the,required fomH~t for the table of contents.
C.
Have major sections of the proposal identified with index tabs to
identify them as they are named in the table of contents.
D.
Number each page consecutively from the beginning onhe
proposaf.
.
. E.
F.
Include two "(2) complete sets of the technical inf0nnation· and
specific~tions for each item of equipment and software.
Confonn to the following table of contents:
Page 24 of297
- - - - - - - - - - - - - - - _.._ - -
RFP #2005-081-011
Technical Proposal:
Tab 1 Letter of Transmittal.
Tab 2 Mandatory Requirements from infonnation provided in
RFP Part 3 Mandatory Requiremen,ts.
Tab 3 Management Summary .
Tab 4 Corporate Background and Experience
Tab 5 Project Staff and Key J>ersonnel
. Tab 6 Technical Requirements from infonnation provided in RFP
Part 5 Sys.tems, 1.5-A System A: Coin/Card Public
. Telephone Service, 1.5-B Common Requirements,
Attachment 3 Coin/Card Telephone Installation and
Cutover Schedule, Attachment 5 Installed Equipment
F011fl.
Tab 7· Training Requirements. from infonnation provided in RFP
Section 1.5-C Training. .
Tab 8 Maintenance Requirements from inf6miation pT<?vided in
RFP Section 1.5-D Maintenans:e Requirements and
Attachment 11.
Tab 9 Financial Requirements from
RFP Section 1.5-E Financial.
~nfonnation
provided in the
Tab 10 Objections and additions to standard tenns and conditions
for services Part 6.
2.
Disadvantaged Business Infonnation. This portion ofthe proposal
must be identified as Disadvantaged Business Submittal and also
bound and sealed separately.
3.
Commission Section. Commission data must not be included in
the TechnicaIlAdministrative Section. It must be in a separate,
sealed envelope and so identified as commission cost data
Attachment 13 A-C. If commission data is included with the
technical submission, the proposal will be rejected.
.
Page 25 of297
RFP #2005-081-011
1.2-2. Packaging Of Proposals:
..
,
Eleven (11) copies of the Technical/Administrative Section, of which will be two
(2) originals in binders 'and nine (9) copies in binders, and one (1) unbound cop'y..
One (1) CD electrQnic copy (Word or Excel) of all Technical/Administration
Section. Do not include the Disadvantage Business Infonnation or the .
commission information on this disk.
'
Three (3) copies ofthe separately bound Commission Section and one 0) CD
electronic copy (Word or Excel) of the commission cost data must be bound and
, : sealed separately. .
.
One (1) copy of the Disadvantaged Business Infonnation Participation Value
Section ofthe proposal must be submitted separately from the
Technical/Administration Section and it must be bO'und and sealed and placed
in a binder.
1.2-3. Security Of Proposals: Proposals will be opened by authorized personnel ofthe
Commonwealth of Pennsylvania., .
.1.2-4. Disadvantaged l?usiness Information: To receive credit for being a Small
Disadvantaged Business or a.' Socially Disadvantaged Business, entering into a
joint venture agreement with' a Small Disadvantaged Business or subcontracting
with a Small Disadvantaged Business (including purchasing supplies and/or '
services through a purchase agreement), company must include proof of
Disadvantaged Business qualification in the Disadvantaged Business Submittal of
the proposal:
a
a.
Small Disadvantaged Businesses qualifying as a result of
MBEIWBE certification from BMWBO must provide a photocopy oftheir '
BMWBO certificate.
b.
Small Disadvantage'd Businesses qmilifying as, a result of
certification frqm the U.S. Small Business Administration as an 8(a) or
small disadvantaged business must submit proof of Small Business,
Administration certification. The owne;rs of'such businesses must also
submit proof of United States citizenship.
c.
All .companies claiming Small Disadvantaged B\lsiness status~
whether as a result, of BMWBO certification or Small Business
Administration certification as an 8(a) or small disadvantaged business,
and must attest to the fact that the Qusiness has 100 or fe\yer employees.
Page 26 of297
" RFP #2005-081-011
d.
All companies claiming Small Disadvantaged. Business status,
whether as a result of BMWBO certification or Small Business
Administration certifica:tion as an 8(a) or small disadvantaged business,
must submit proof that their .gross annual revenues are less than
$20,000,000 ($25,000,000 for those businesses in the information
technology sales or service business). This can. be accomplished by
including a recent tax or audited financial statement.
. All companies claiming status as a Socially Disadvantaged Business must include
in the Disadvantaged Business Submittal of the proposal clear and convincing
evidence to establish that the business has personally suffered racial or ethnic
prejudice or cultural bias stemming from the business person's color, ethnic origin
or gender. The submitted evidence of prejudice or bias must:
I
a!
Be rooted in treatment, which the business person has experienced
in American society, not in other countries.
b. Show prejudice or bias that is chronic and .substantial, not fleeting or
insignificant.
c.
Indicate that the. business person's experience with the racial or
ethnic prejudice or cultural bias has negatively impacted on his or her
~ntry into andlor advancement in the business world.
BMWBO shall determine whether the Contrac~or has established that a business is
socially disadvantaged by clear and convincing evidence.
In addition to· these verifications, the Disadvantaged Business Submittal should
include the following information:
•
The name and telephone n1:lmber of the project (contact) person for the.
Small Disad:vantaged Busines~(s) or Socially Disadvantaged Business.
• ,The' company name, address, telephone number of the prime contact
person for each specific Small Disadvantaged Business or Socially
Disadvantaged Business included in the proposal. The Contractor must
specify the Small Disadvantaged Business(s) or Socially Disadvantaged
Business to which it is making commitments. The Contractor will not
receive credit by stating that it will find a Sm~ll Disadvantaged Business
or Socially Disadvantaged Business after the contract is awarded or by
listing severa1.companies and stating you will select one later.
•
The specific work, goods, or services the Small Disadvantaged Business(s)
or Socially Disadvantaged :Business(s) will perform or provide.
Page 27 of 297
RFP #2005-081-011
•
The location where the Small Disadvantaged Business(s) or Socially
Disadvantaged Business, will perform these services.
•
The timeframe for the Small Disadvantaged Business(s) or -Socially
Disadvantaged Business tbprovide or ·deliver the goods or services.
•
The amount of capital, if any, the Small Disadvantaged Business(s) or
Socially Disadvantag~d Business will be expected to provide. .
•
The fonn and amount of compensatiori each Small Disadvantaged
fu. the
Business or Socially Dis'aqvantage~ Business will receive.
Disadvantaged Business portion of the proposal, provide the estimated
dollar value Of the' contract to each Small Disadvantaged Business or
Socially Disadvantaged Business.
•
The percent of the total value of services or products
purchased/subcontracted under the proposal that will be provided by the
Disadvantaged Business(s) or Socially Disadvantaged Business.
•
In the case of a joint venture agreement, a copy o'f the agreement, signed
by all parties, must be included in the Disadvantaged Business Submittal
of the prop·osal. If subcontracting, a signed subcontract 'or letter of intent
must be included .in the Disadvantaged Business· portion of the proposal.
•
Include in tq.e Disadvantaged Business Submittal, any and all information
conc'erning the Contractor's propo.sed utilization of small businesses
located in Designated Enterprise Zone as required by ~ection II-8,
Enterprise Zone Small Business Utilization Response
The Disadvantaged Business .Submittal must be clearly identified as
Disadvantaged Business information and sealed in an envelope. separately .from
the remainder of the proposal . Only one copy of the Disadvantaged Business
'Submittal is needed .
. The dollar value of the commitment to each Small Disadvantaged Business or
Socially.Disadvantaged Business must ·be 'sealed in the same envelope with the
Disadvantaged Business portion of the proposal. The selected Contractor's
Disadvantaged Business commitment amount, name of Disadvantaged Business,
services to be provided including timeframe, for performing services will be
included as a contractual obligation when the contract is executed.
Offerors may submit, within the same proposal envelope, alternate proposals for
differing utilization of Small Disadvantage Businesses or Socially Disadvantage
Businesses. For example, a proposal may be submitted by prime contractor with a
Small Disadvantaged Business as a subcontractor while an alternate proposal may
Page 28 of297
RFP #2005-081-011
be submitted by the Small Disadvantaged Business as the prime contractor. If an
alternate proposal is offered, it must include separateJy sealed Technical, Price
and disadvantaged Business submittals for'the alternate. The alternate proposal
will be scored separately. Only the higher-scored proposal (prime proposal or
alternate proposal) will be eligible for participation for Best and Final Offers.
'
, 1.2-5. Enterprise Zone Small Business Utilization Response. To receive credit for being
an enterprise zone small business or entering into a joint venture agreement with
an enterprise zone small business or subcontracting with an enterprise zone small
business, a company must i,nclude the following information in the Disadvantaged
Business Submittal of the proposal:
•
Proof of the location of the business' headquarters (such as a lease or
deed or Dt;:)partment of State corporate registration).
•
Confinnation of the enterprise zone in which it is located (obtaineq
from the local enterprise zone office).
•
ProofofUnited States citizenship of the owners of the business.
•
Certification that the business employs 100 or fewer employees.
•
Proof that the business' gross, annual revenues ,are less than
,$20,000,000 ($25,000,000, for those businesses in the information
technology sales or service business). This can be accomplished by
including
a recent tax or audited financial
statement.
!
"
In addition to these verifications, this portion of the Sub1'Drittal should include
the following information:
'
•
The company name, address" name and telephone number of the
'primary cC?ntact person for, each Enterprise Zone Small Business
included in the proposal. The Contractor must specify the Enterprise
Zone Small Business to which' it is making commitments. 'The
Contractor will not receive credit by stating that it will find a
Enterprise Zone Small Business after the contract is awarded or by
listing several companies and stating it will select one later.
•
The specific work, goods, or services the EnterPrise Zone Small
Business will perform or provide.
•
The location where the Enterprise Zone Small Business will perform
these services.
Page 29 of297
RFP #2005-081-011
•
The timeframe for the Enterprise Zone Small Business to provIde or
deliver the goods or services.
"
•
The" amount of capital, if "any, the Enterprise Zone" Small Business will
be expected to provide. "
•
The form and amount of compensation each Enterprise Zone Small
Business will receive. In the Disadvantaged Business portion of the
proposal, provide the estimated dollar value of the contract to each
EJ}.terprise Zone Small Business.
•
The percent of the total value of services or products
"purchased/subcontracted under the proposal that will be provided by
the E~terprise Zone Small Business.
•
In the case of a joint ventur~ agreement, a copy of the agre~ment"
signed by all parties, must b"e included in the Disadvantaged Business
Submittal of the proposal. If subcontracting, a signed subcontract or
letter of intent must be included in the Disadvantaged Business·
Submittal" of the proposal.
The dollar value of the commitment to each Enterprise Zone Small Business must
be sealed in the same envelope with the Disadvantaged Business Submittal of the
proposal. The selected Contractor's En~erprise Zone Small Business commitment
amount, name of Enterprise Zone Small Business, and services to be provided
including timefraIPe for performing services will be included a~ a contractual
obligation when the contract is executed. "
1.2-6. Technicai Propos~l: Responses to Tabs 1 though 10 must be bound, sealed, and
identified separately as the Technical Proposal, following the Table of Contents
"described in 1.2.1 above. Commission data must not be presented in the technical
portion ofthe proposal. Non-compliance with these requirements will result in
disqualification.
TAB. 1. LETTER OF TRANSMITTAL
,
The Letter of Transmittal must state that the proposal will remain valid until the contract
" is fully executed by the Commonwealth. The contents of the proposal ofthe selected
Contractor will become a contractual obligation if a contract is executed. An official
authorized to bind the Contractor to its provisions must sign proposals.
TAB 2. MANADATORY REQUIREMENTS
To be eligible for evaluation, the mandatory requirements in Part 3 of this RFPMUST be
addressed in this section by indicating ACCEPTANCE of each. NONACCEPTANCE
Page 30 of297
RFP #2005-081-011
.1I
I
OF ANY OF THE MANDATORY REQUIREMENTS, OR MODIFICl}TION OR THE
PLACING OF CONDITIONS ON ACCEPTANCE OF ANY OF THE MANDATORY
REQUIREMENTS, IN WHOLE OR IN PART, WILL RESULT IN IMMEDIATE
DISQUALIFJCATION. THEREFORE, IF YOU CANNOT ACCEPT ALL OF THE
MANDATORY REQUIREMENTS, YOUR PROPOSAL WILL BE IMMEDIATELY
DISQUALIFIED.
.
Ifthere are any conflicts between the answers to the mandatories and any answers in any
other section of the proposal, the answers in the mandatories section will take precedence
in any-contract that maybe entered Into as a result of this RFP.
TAB 3. MANAGEMENT SUMMARY
The Commonwealth of Pennsylvania is seeking a Contractor to perform the tasks and.
services outlined in Part 5 of this RFP. Through their proposal, Contractors· must
demonstrate their expertise in providing these services. Inthis Tab, the Contractor must:
1. Provide a de~cription of the Contractor understanding of the purpose of this RFP.
2. Present'a summary of its proposal that inc1ud~s an overview of the approach to
completing the tasks identified in Part 5.
.
3. Present a description of how the staffresources required by this RFP will be
. provided. Include timeframes for providing these resources.
4. Explain how the project will be administered from a corporate level.
5.. E.xplain how the prime Contractor plans to monitor and evaluate the performance
of subcontractors (if used) and Contractor personnel. .
6. Explain the prime Co'ntractor's experience and abiiity to assemble the best
qualified consortium of service providers/subcontractors that can provide
innovative and cost effective solutions which meet or exceed the requirements of
this RFP.· .
7. ;Explain the Contractor's ability to'-effectively"controI and manage the strategic
and operational aspects of a consortium of service providers/subcontractors which
will allow the prime contractor to commit to liquidate damages.
8. Explain how the prime Contractor will work as a team ~ith their subcontractor on
this contract.
9. Does the prime Contractor typically manage a consortium of contractors to
compete the services pertaining to this RFP? Provide examples.
10. Provide·the name, title, telephone number, FAX number, mailing ad'dress, e-mail
address, and work hours of a person who will be available to answer any questions
concerning its proposal.
TAB 4. CORPORATE BACKGROUND. AND EXPERIENCE
It is critical to the Commonwealth that the Contractor has a considerable amount of
experience in providing telephone services. This TAB allows the Contractor to present
the qualifications ofthe corporation, and its staff and those onhe proposed
Page 31 of 297
RFP #2005-081-011
subcontractors, (if any), relative to the services requeste~ in this RFP. In this TAB, the
Contractor must:
1. ' Describe the proposed Contractor structure, if any, and describe the
responsibilities and role of each subcontractQr.
2. For each subcontractor, the following data must be provided.:
a.
Contract Information:
Provide the following infonnation for the prime
Contractor:
1. Complete company name, address and telephone
number.
2. Federal identification number. .
3. State in which company is incorporated.
4: Description 'of c01Il:pany' s organization, including
organization charts, and indicates company offers
by name, where applicable.
5. Principal type of business.
6; Total number of years in the principal business .
. 7. Number of years in the telecommunications .
business ..
8. Total full time work forc~ assIgned to contract
I
.
functions:
9. Total full time telephone sy~tem and serVices work
force located in :vhere you are proposing to serVe.
b.
Contract Information for Subcontractors: Contractors must submit with their
proposals a list of all subcontractors that are expected. to be used.under the
Contract and the activities to be accomplished by the subcontractors under the
Contract.
If subcontractors are proposed in this bid, answer the
following for each:
1. Complete subcontractor mime and address.
2. Federal identification or social security number.
State in which incorporate, if appiicable.
3.. Type business.
4. Total years in the business for which the Sub is being
proposed in this bid.
5. Number of years in the telecommunications business.
6. Provide a financial statement or company annual report
for each of the latest year.
7. How many projects similar to the functions proposed in
this bid have been worked on in the past three (3) years.
Page 32 of297
RFP #2005-081-011
8. Provide as many as possible but no less than three (3)
references for the project described in number 7 above.
Include at least the following information:
a. Company name
:
b. Address
c. Type of business
d. Description ofthe element(s) ofthe project
beip.g assigned.
e. Identify any subcontractor(s) and its role in
these studies or projects.
f. A brief description of the system or hardware to
be installed.
,g. Contract person and alternate:
1. Name
11. Title
111. Phone number
iv. Address
v. Hours available
h. Total full time work force assigned to projects';"
related to project on this bid.
i. Total full time work force located in the
Commonwealth being proposed by the respons,e
to this bid.
\,
'
c.
Financial Information: Contractors must include with their proposals th,e latest
annual report and a complete financial statement pr~pared by an independent
" certified pubJiq accountant to include the balance sheet and a profit and loss
statement for the complete fiscal pe,riod forthe firm SUbmitting the proposal and
all other firms joining the Contractor in providing major components of the
systems such as Inter~ata service, IntraLata service, 'local calling, payphone
service, and collect call billing services, coin collection services, and
'
maintenance. If a financial statement ~as not been completed for the fiscal period
since the annual report ofthe firm, a statement from ari independent certified
'public accountant must so state and the last complete financial statement must be
included.
'TAB 5. PROJECT STAFFING AND KEY PERSONNEL
This TAB allows the Contractor to present detailed information regarding personnel
that are being proposed to fulfill the tasks and services requested. The Contractor
,should include the number ,and names, where practicable, of executive and
professional personnel, analysts, auditors, researchers, programmers, consultants, etc.,
who will be engaged in the work of this RFP. Minimally, the Contractor must
identify a Project Manager. This TAB should be used to describe relevant experience
for all proposed staff. In this TAB the Contractor must:
Page 33 of297
RFP #2005-081-011
1. Describe the proposed organization structure, functional and contractual
reporting responsibilities. .
2. Describe the responsibilities for each identified staff member.
3. Provide a brief narrative describing the relevant experience of each identified
staff member. This narrative should discuss how the. particular experience
relates to their specific role.
4. Provide detailed resumes for all identified personnel, including length of
serVice with the Contractor's company. Three (3) professional references
must be provided including name, client name, telephone number, and hours'
available ..
TAB 6. TECHNICAL REQUIREMENTS
In addition to the following information, Contractors must include in this tab response to
all information requested in'Pa~ 1.5-A through 1.5-E of this RFP and include Attachment,
3 Coin/Card Telephone Installation and Cutover Schedule, Attachment 5 Installed
Equipment Form.
.
Installed Equipmerit: The Contractor must include with its proposal:'.
A.
System A:
(1)
(2)
B.
. A minimum list offive customers located in the United States with
. coin/card stations, enclosures, mounting pedestals etc. of the type
proposed in the RFP.
See Attachment 5 for the format for providing the information.
Demonstration:
A.
Basic Requirements:
The COrllmonwealth may require Contractors whose proposals are
determined by the Commonwealth, in its sole discretion, to be reasonably
susceptible of being selected for award, to provide a dem0l1stration of
System A as an integrated entity. The demonstration of System A as
proposed in the RFP shall be conducted at a Contractor customer location.
A minimum of six (6) and not more than seven (7) Commonwealth
representatives will be a part of the team reviewing the demonstration. .
. The" Contractor shall be responsible for reimbursing the Commonwealth
for the travel expenses of the .representatives of the Commonwealth to
attend the demonstration(s). Reference Attachment 6 giving the content of
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RFP.#2005-081-011
.... ":'\....
infQrmation on the current expenses under the Commonwealth of
Pennsylvania Governor's Office Management Directive 230.10 for
lodging, subsistenc~ and transportation. After the demonstration
Commonwealth personnel will process travel documents through the
Comptrollers Office which reviews the document and supporting
documentation. The Comptroller's Office will issue a document to each
Contractor stating the dollar amount that it must reimburse to the
Commonwealth.
No Contractor may subsidize charges, nor may it provide gifts, gratuities,
upgrades, free meals, free rooms, free transportation, etc.
i
B.
Name and Location of Demonstration Site:
The name and location of the System A proposed as the site for the
demonstration shall be included in the.response to this paragraph in the
proposal. ) .
C.
Dates/Times Controlled by Office of Administration:
.
The date and times of the den;tonstration will be coordinated by the Office~.
of Administration. The Office of Administration retains the right to rej'eer .
a demonstration site and date proposed by the Contractor and to require an
. altemative(s) from the Contractor.,
D.
Systems to be Demonstrated:
The system to be demonstrated must be operational, completely integrated,
in production~ and in ope~ation at t~e site.
E.
Responsibility for Cost:
.
The Office of Administration will not be responsible for any costs incurred
by the Contractor in conducting the demonstration. The Contractor must
reimburse the Commonwealth for the traveling expenses of the
Commonwealth representatives.
F.
. Details of Demonstration:
1.
The demonstration for ~ystem A shall consist of a series of
telephone calls placed from payphone stations; both local and long
distance. The setup and details ofthese calls are scripted and the
operational demonstration is designed to determine the
'
effectiveness of the proposed systems in meeting the operational
standards as presented in Part 5 - Paragraph 1.5-A. The calls shall
be placed and received by members of the Evaluation Committee
and/or individuals designated by the Commonwealth of .
'Pennsylvania. The telephones used for the calls must be public
payphones in which mUltiple stations are installed. The calls shall
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i
RFP #2005-081-011
be received lI.sing a variety of terminating switches/station
equipment.
2.
G.
Since the requirements of the RFP are to be considered minimUJ;n,
each Contractor IS encouraged not only to propose, but also to
demonstrate, additional features considered desirable by the
Contractor that will be 'made available to the Commonwealth
as part of the services provided under this RFP.
Detailed Cutover Schedul~: C~ntractors must submit a detailed cutover
schedule with their proposals, including time frames for the various stages
of installation and tests and acceptance by the Commonwealth for System
A - coin/card public telephone services. See Attachment 3 Installation
and Cutover Schedule to provide the infonnation. See Attaclunent 1
Payphone & Enclosures' in place~ Attachment 2 Public payphone Station
Inventory, Attachment 7 Department of Transportation Welcome Centers
and Roadside Rests with TTYs for developing the installation and cutover
schedule.'
, '
TAB 7.. TRAINING REQUIREMENTS
Contractor must submit a complete ang. detailed description of the training that it will
provide for system A requested ~n RFP Section 1.5-C.,
1
'1
. !
TAB 8. MAINTENANCE REQUIREMENTS
Contractors must submit a complete and detailed description of the maintenance services
.
that it wm provide for system A as requested in RFP Sect~on lo5-D.
TAB 9. FINANCIAL REQUIREMENTS
Contractors must submit a complete and detailed description of the financial requirements
that it will provide for system A as 'requested in RFP Section 1.5-E FinanciaL
TAB 10. OBJECTIONS AND ADDITIONS TO STANDARD TERMS AND
CONDITIONS FOR SERVICES.
Contractor will identify which, if any, o.fthe tenns and conditions contained in Part 6 it
would like to negotiate, and what additional tenns and conditions Contractor woul<;llike
to have included in the tenns and condition$. Contractor's failure to make a submission
under this paragraph will result in its walving its right to do so later, but the
Commonwealth may consider late objections and addition requests ifit is in the best
interest ofthe Commonwealth to do so. The Commonwealth may, in its sole discretion,
reject any changes requested by the Contractor. Requested changes must be to the tenns
and conditions set out in Part 6. 'Requests to change other p'rovisions of the RFP will not
Page 36 of297
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be considered. A request that Contractor's terms and conditions be substituted for Part 6
will not be considered. All terms and conditions must appear in one integrated cop.tract. .
References to online guides or online tenns and conditions will not be accepted. The
proposal and the commission must be submitted on the basis of Part 6.
: \
Page 37 of297
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Part 3
.
.
Mandatory Requirements
. Page 38 of297
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Part 3
Mandatory Requirements
1.3-1. Mandatory Requirements:
To be eligible for evaluation, each of the following mandatory requirements
rMUST be addressed in this section by indicating ACCEPTANCE of each.
NONACCEPTANCE OF ANY OF THE MANDATORY REQUIREMENTS, OR
. MODIFICATION OR THE PLACING OF CONDITIONS ON ACCEPTANCE
OF ANY OF THE MANDATORY REQUIREMENTS,.IN WHOLE OR IN
PART, WILL RESULT IN IMMEDIATE DISQUALIFICATION. /THEREFORE,
IF YOU CANNOT ACCEPT ALL OF THE MANDATORY REQUIREMENTS,
YOUR PROPOSAL WILL BE IMMEDIATELY DISQUALIFIED.
lfthere are any conflicts between the answers to the mandatories in this section,
and any answers in any other section of your proposal; the answers in this section
will take precedence in any contract that may be entered into as a result of this
RFP.
.
1.
The ContraCtor has read and understands the tenns and conditions
.ofthis RFP and the proposal is made in accordance with the
requirements contained herein.
2.
The Contractor understands and acknowle~ges that all information
provided by, and representations made by, the Contractor in its
proposal are material and important and will be relied upon by
Office of Administration in the evaluation ofthe proposals and
award ofthe contract. Any misstatement shall be treated as
fraudulent concealment from Commonwealth of Pennsylvania of
the
facts relating to the submission of the proposal. A
misrepresentation shall be punishable under-8ection 4904 of Title
18 P.C.S.A. .
'.
true
3.
. The commissions in the Commission Section of this proposal have
been arrived at independently and without consultation,
communication, or agreement with any other competing
Contra9tor.
I
4.
The commissions in the proposal have not been disclosed to any
other finn or person who is a proposer or a potential proposer and
they shall not be disclosed before the proposal receipt date and
time.
Page 39 of297
.J
RFP #2005-081-011
. 5.
No attempt has been made or shall be made to induce any firm or
person to refrain from submitting a proposal or to submit a
proposal with lower commissions, or to submit any intentionally
low or noncompetitive proposal or any other form of
complementary proposal. .
6.
The proposal is made in good faith and not pursuant to any
agreement or discussion with, or inducement from any finn or
person, to' submit a complementary or other noncompetitive
proposal.
7.
The Contractor, its affiliates, subsidiaries, officers, directors, and
employees are not currently under investigation by any
governmental agency and have not in the last four years been found· .
in conflict with or found liable for any act prohibited by State or
Federal law in any jurisdiction, involving conspiracy or collusion
with respect to bidding on any. public contract, except as disclosed;
.
by the Contractor in its proposal.
8.
The Cohtractor acknowledges that ifit ~s currently under
suspens~on or debarment, its proposal may not be considered. In
addition, if the Contractor enters into any subcontracts und~r the
contract with subcontractor who ate currently suspended or
debarred by the Commonwealth or federal government or who
become suspended or debarred by the Commonwealth or federal
government during the tenn ofthe contract or any extensions or
renewals thereof, the Commonwealth may, in its sole discretion,
, require the Contractor to terminate such ·subcontracts.
.
9.
\
The Contractor agrees.that no costs for preparing any contract will
be charged to the Commonwealth for the response to this RFP.
(Part 1.1-6)'
.
10. . Do you agree that your signed proposal arrives at the Department
of Correction's Central Office Building by the time, date, and at
the location specified in the RFP cover letter, that it wIl1 be
immediately disqualified? (Part 1.1-9)
.
11.
Do you agree that your proposal will remain valid until a contract
is fully executed by the Commonwealth? (Part 1.1-10)
Page 40 of297
RFP #2005-081-011
12.
Do you agree not to sell or use lists of pay telephone numbers,
names, .addresses, or other privileged information for any purpose,
except as outlined in the RFP?
13.
Has the Commission Data been bound, SEALED, identified as
"Commission Data" and kept separate from the Teclmical Portion .
and Disadvantaged Business Submittal Portion of your proposal?
(Part I-23)
14.
r
Has the Disadvantaged Business Submittal data been bound,
sealed, identified as "Disadvantaged Business Submittal" and kept
separate from the Technical Portion and Commission Portion of
your proposal?
15.
Do you certifY that you do not owe any tax liability or other
amount to the Commonwealth?
16.
Do you agree.that you will authorize the Commonwealth to offset
any state and local tax liab.ilities of the Contractor or of any of its
subsidiaries, as well as, any other amount due to the
Commonwealth' from the Contractor, again,st any payment due to
'the Contractor under this or any other contract with the
Commonwealth?
Page 41 of297
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Part 4
Criteria For Selection
.
(
~age
42 of297
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#2005~081-011
/
Part 4
Criteria For Selection
1.4-1. Review and Evaluation: Proposals' that meet all of the mandatory requirements
will be evaluated on the basis ofunifonn selection criteria and weighing
technique. In addition, the evaluation will consider how well the Contractor
understands and presents its technica~ solution to the problem.
Proposals will be reviewed and evaluated by a committe~ of qualified personnel
s.elected by the Commonwealth. The committee will recommend for selection the
proposal which most closely meets the requirement of the RFP and satisfies
Commonwealth needs. Award will only be made to a Contractor determined to be
responsible in accordance with Commonwealtp Management Directive 215.9,
Contractor Responsibility Program.
1.4-2. Alternate Proposals: The Commonwealth will accept alternate proposals for
multiple coin/card public payphone services submitted from one (1) prime'
Contractor, but only two (2) submissions from any Contractor. Alternate
proposals must be a complete response with a technical, Disadvantaged J?usiness
and commission sections: All sections ofthe propo"sals must be marked alternate
proposals. An example if Contractor "Y" has two (2) qifferent coin/card public
payphone. service solutions that Contr~ctor "Y" wants to submit both solutions it
may submit (2) two complete proposals with.technical, Disadvantage Business
and commission sections. All sections of the proposals must be marked alternate
proposals.
1.4-3. Criteria: The criteria are listed in order of relative importance from the higp.est to
the lowest weighted factors. The following factors will be used by the ev~luation
committee in making the selection.
.
.A.
B.
System A: Coin/Card Telephone Service:
Operational standards, station equipment, noncompe,nsatory stations,
revenue and commission reports, coin collection and related activities,
enclosures and pedestals, and compliance with Americans With
Disabilities Act, andrTelecommunications Act of 1996 .
. Contractor Qualifications:
,
.
Contractor and'subcontractor experience in line of business related to this
RFP, experience and training of personnel, anq quantity and quality of.
customer base in line of business related to this RFP.
"'.
Page 43 of297
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..
"
C.
. D.
E.
F.
Maintenance: Warranty, maintenance centers, ex.perience level of·
. personnel, standards for repair, liquidated damage clause, preventive
.maintenance program, and obligation and respon~ibility for maintenance .
Tdining:
Frequency, adequacy, follow up plan, training material, and specialized
training.
Commission: An evaluation of the commission will be performed
utilizing the commission figures as presented on .Attachment 13 -A
Contractor's Coin/Card Public .Telephone Charges and Attachment 13-B
Commission Data. The Contractor proposing the highest commissions
and the lowest coin/card costs will be awarded the highest number of
points. Each other Cpntractor will be awarded a lesser number of points
based upon the relationship of its proposed cotpluissions arid lowest
coin/card cost to the highest proposed commissions.
Disadvantaged Business Participation: TheDisadvantaged Business
. Participation will evaluate Contractor's submissions.,
1.4-4. Disadvantaged Business Participation Evaluation: The 'following options will be
considered as part of the final criteria for section:
Priority Rank 1
Proposals submitted by Small Disadvantaged
Businesses.
Priority Rank 2
Proposals submitted from a joint venture with a
Small Disadvantaged Business as a joint venture
partner.
Priority Rank 3
Proposals submitted with subcontracting
commitments to Small Disadvantaged
Businesses.
Priority Rank 4
Proposals submitted by Socially Disadvantaged .
Businesses.
Each proposal will be rated for its app~oach to erihancing the utilization of Small
Disadvantaged Businesses. Each approach will be eyaluated, with Priority Rank 1
receiving the highest score and the succeeding options receiving scores in
accordance with the above-listed priority ranking
To the extent that a proposal is submitted by a Small Disadvantaged Business or a
Socially Disadvantaged Business, the Small Disadvantaged Business Qr Socially
Disadvantaged Business cannot enter into subcontract arrangements for more than
Page 44 of 297
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40% of the total 'estimated dollar amount of the contract. If a Small
.Disadvantaged Business or a Socially Disadvantaged Business subcontracts more
than 40% of the total estimated dollar amount of the contract to other Contractors,
the Disadvantaged ~usiness Participation scoring shall be proportionally lower for
.
that proposal.
Enterprise Zone Small Business Participation: The following options will be
considered as part of the final criteria for selection:
Priority Rank 1
Proposals submitted by an Enterprise Zone
Small Business will receive the highest score.'
, Priority Rank 2
Proposals submitted by a joint venture with an
Enterprise Zone Small Business as a joint
ventUre partner will receive the next highest
score for this criterion. '
Priority Rank 3
Proposals submitted with a subcontracting
commitment to an Enterprise Zone Small
Business will receive the lowest score for this
criterion.
,Priority Rank 4
Proposals with no Enterprise Zone Small
Business Utilization shall receive no points
under this criterion'. '
To the extent that a proposal is submitted as a prime Contractor by an Enterprise
Zone Small Business, the Enterprise Zone Small Business cannot enter into contract
or subcontract arrangements for more than 40% ofthe total estimated dollar amount
of the contract.
'
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Part 5
System
Page 46 of 297
RFP #2005-081-011
PartS
System
1.5-A. System A: Coin/Card Public Telephone Service:
1.
General Conditions: Coin/Card Public Telephone Service:
a.
No Charge to the Commonwealth: There shall be no charge to the
Commonwealth by the Contractor for the telephone lines, station equipment,
cabling, telephone directories, Contractor work, associated wiring or any other
cost to install and maintain the coin/card public telephone service. For the most
, part the Commonwealth cabling and conduit is provided, however in some
instances Contractor may have to supply what is required to complete the project.
At this point that amount call110t be determined. Estimation would be 5% of new
coin/card phones installed.
b.
Compliance with Regula~ions and Law: The Contractor shall comply with.
all applicable regulations and mandates set forth by the Commonwealth of
Pelll1sylvania Public Utilities Comm,ission (PUC) and the Federal
Communications Commission (FCC) and must meet all applicable ryquirements
of the Telecommunications Act of 1996 and any updates or replacements of the
act. All installations must be in compliance with the Americans With Disabilities
Act to include the installation of text telephones (TTY) as required by the law.
The Contractor shall not engage in unreasonable pr!ictices as specified in FCC
regulations.
,~,
v'
Attachment 8 is Act 181 0[2002. This bill amends the Dual Party Relay and
Telecommunication Device Distribution Program Act (Act 34 of 1995) to expand
the definition ~f "person with disability" to provide telecommunication devices to
individuals with a certified disability who requires TTY technology to access
telecommunications services.
c.
Federal and State Laws, Rules, Regulations, and Codes:, The Contractor
shall ensure that all services and equipment proposed during. the term of the
contract complies with all Federal and State laws, rules and regulations including
but not limited to rate making, branding, provision of consumer information,
access to local, IntraLata, and InterLata carriers, accommodations for individuals
with disabilities and any applicable construction, electrical and safety codes.
,
All parties must also agree to comply with, and hold the Commonwealth of
Pelll1syl\f~~nia harmless from, any subsequent rulings or finding~ of fact by the
Federal Communications Commission (FCC) or the Pelll1sylvania Public Utilities
Commission (PUC) regarding compliance with the requirements of an aggregator.
Page 47 of297
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The tenn "aggregator" as used above is defined in the Telep!?one Operator
Consumer Service Improvement Act of 1990.
d.
Responsibility for Pennits, Nomenclature, and Specs: The Contractor is
responsible for all pennits applicable to the installation, operation, and
maintenance of the telephone equipment, enclosures, associated wiring, and dial
tone services. The Contractor shall provide the detailed nomenclature of the
equipment that shall be used. Technical specifications shall be provided for all
station equipment and enclosures proposed.
e.
Equipment may be same as Installed or Equal: Contractors may propose
the same type of station equipment .and/or enclosures that are currently in place,
an approved equal, or an upgrade. If an equal or an upgrade is proposed,
documentation shall be submitted to suppOli that fact. Refer Attachment 1
Payphones'and Enclosures in Place, Attachinent 2 Public Payphone Station
Inventory and Attachment 7 Department of Transportation's Roadside Rests and
Welcome Centers (RRWC) with the requirement for one (1) TTY at each RRWC
facility as listed in the attachment. Refer to Attachment 7 for the TTYs that the
Department of Transportation (DOT) owns. Two (2) TTYs are owned by Verizon
and. would be replaced by DOT with a new Contractor, but the Contractor would' .
install them for the DOT at no charge. When the installed DOT TTYs need to be'
replaced or new facilities, the Contractor will recommend what type of TTY that
DOT should purchase and the Contractor wiU install them at no charge. As
reflected on Attachment 7 DOT has two (2) new facilities (Carbon County &
Susquehanna) to open as indicated on the attachment and the amounts of
p'ayphones required. DOT does not have plans for .other facilities to open, but if
they occur during the contract period, the Contractor will be required to install the
required payphones requested by DOT depending on the design oHhe facility.
f.'
Responsibility for Costs: The Contractor shall be responsible for all'costs
and/or penalties associated WIth the replacement of the existing stations,
enclosures, and TTYs installations.
g.
System Responsibility: The Contractor shall be responsible for the
. complete installation of th.e complet~ and' tested System A. The Contractor
without cost, although not specifically mentioned in this RFP, must provide any
required interface equipment, to the Commonwealth. It ~s to be understood that
coinpl~te operating systems accepted by the Office of Administration are required
in all cases.
2.
Other Features: The Contractor shall include in its proposal a listing of any
features that are considered advantageous to the Commonwealth that are not listed
in this RFP which shall be furnished with the proposed equipment. The listing
shall clearly identify that the features are provided at no cost to the
Commonwealth.
Page 48 of297
RFP #2005-081-011
3.
Operational Standards: The coin/card telephone stations shall have the following
operational standards: . .
a.
Coin stations shall p~ovide free calling to emergency service, 911 and O.
b.
Shall provide free calls to toll free services 800/888/877/etc numbers.
c.
Shall provide .free access to live operator assistance for collect local,
IntraLata and InterLata calls, and other user needs 24 hours a day, seven
days a·week, 365·days a year.
d.
Shall provide automatic user access to predetennined primary IntraLata
and InterLata. carriers. Automatic user access is immediate dial tone to the
carrier without dialing any codes.
e.
Shall provide access to IntraLata and InterLata carriers through
800/888/877/950/10XXX, or any other FCC/PUC approved access codes.
f.
Contractor shall make' available, and shall identify, the cost if any, for calls
to Directory ~ssistance 411 and/or 555-1212 service.
g.
There shall be no charge for busy, no answer, or incomplete calls
regardless ofhow long the user waits'before hanging up.
h.
Stations shall be continually scanned for malfunction by the Contractor's
maintenance operation. .
i.
Coin/card telephone installations shall meet the established standards,for
use by the physjcally disabled a,nd hearing impaired as (well as the
requirements of the Americans With Disabilities Act, the
Telecommunications Act of 1996, and Act 181 of 200i and any updates or
replacement of the act. .
J. ,
The stations shall display the name ofthe Contractor(s) providing local,
IntraLata and InterLata service.
k.
.The stations shall display the telephone number of the station Contractor's
repair service. This number is required to be accessible 24 hours a day, 7
days a week, 365 days a year.
1.
The stations shall have adequate usage instructions and the charge for a
local call displayed on the coin/card telephone housing.
.
Page 49 of 297
.
RFP #2005-081-011
'\
4.
m.
Coin/card stations ,shall NOT require an external power source to remain
operational. The telephone line should be the only source of power
required for the station to function.
n.
Coin stations s~all accept nickels, dimes, and quarters 'as payment options.
o.
Each Contractor shall specify its approximate set-up time in seconds for
directly dialed and ,operator handle~ calls.
p:
Coin and/or card stations shall be used, or continue to be used, in locations
where they are presently in place.
q.
Coin stations shall be supplied with current telephone directories; both
white and yellow pages which will be mailed to each location for the
Commonwealth's distribution for that area payphone(s).
Station Equipment: The coin/card telephone shall have physical and design
characteristics that include the following:
a.
b.
Dial tone/touch-dial service.
, A steel housing that protects th~ counting, coll~cting, storing and
.electronic components of the telephone.
c.
Operating ease with conCise instructions on the faceplate.
d.
Aweatherproofhousing design that resists the most severe weather
conditions.
e.
Industry standard design.
f.
An armored handset cord that is resistant to stretching and b~eaking to
minimize out-of-service conditions .
..
. g.
Magnetic coin stops to capture non-coin deposits.
h.
Automatic locking coin receptacles.
1.
Security seals on coin receptacles.
j.
Tamper prooflocks - upper and lower housings.
k.
Discrete tones upon coin depo~its.
l.
Slug rejection chute design.
Page 50 of297
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5.
m.
Chute string cutter to prevent stuffing of chute.
n.
Floating case hardened metal plate to prevent side drilling entry;
o.
Installation reinforced by security studs to prevent theft oftelepbone.
p.
Meet the requirements of the hearing impaired legislation and. the
Americans With Disabilities Act, the Telecommunications Act of 1996,
and Act 181 of 2002 and any updates or replacement of the act.
Unprofitable Coin/Card Telephones:
General: The Commonwealth recognizes that there are coin/card stations installed
at Commonwealth locations that are unprofitable. Commonwealth believes that
there are no agencies being billed a monthly recurring charge for stations (semipublic). In addition, all public payphones listed on Attachment 2 are all receiving,
monthly commissions. Under the contract resulting from this RFP, no c'oin/card
stations shall be disconnected or removed without the concurrence of the
Commonwealth and there shall be no charge for any coin/card station after the
effective date of the contract. All existing payphones fulfill a public policy
objective in health, safety and public welfare.
Contractor shall include a statement in its proposal that it agrees to install up to
five (5) percent additional stations at potentially unprofitable locations during
each year of the contract. This percent growth rate shall be calculated using as a
base the number of coin/card stations listed in the total inventory not per using
agency group of stations. In the past cOD-tract the Office of Administration (OA)
, worked with the agencies to determin~ the need by asking the using agency to
work with their customer rather then installing a payphone if an existing
payphone(s) could be moved to obtain' additional profits, etc. Because of the
unprofitable payphones, the Commonwealth will work with the awarded
Contractor and the age~cies to reduce public payphones.
The Commonwealth is looking for ideas from the Contractors on how to add
profitable business to our statewide contract, for example adding airports, bus
stations, etc. to the Commonwealth contract. Contractor shall include a statement
in its proposal that it agrees to find other business to add to the Commonwealth's
contract and sh~ll explain how this can be accomplished and also other ideas for
obtaining profits.
In Attaclnnent 13-A, the Commonwealth has added ,components for Contractor to
charge for public coin/card payphones. The chargeable components will be used
only when Contractor will not install a commission based co~n1card payphone
'because of either the existing or potential low revenues. If an agency still requires
Page 51 of297
RFP #2005-081-011
., coin/card public payphone services and is willing to ~pay for the services the
Contractor would charge the agency monthly for providing the services this
include the payphone, dial tone, repair services, maintenance services and all
aspects under the award of Section 1.
6.
Payphone Signage: The design and placement of signs indicating the location of
coin/card stations shall adhere to Commonwealth policy and regulaticlil as well as
conform to a reasonable interpretation of good common sense and propliety.
Recognizing that two principal purposes for the public payphones are the
convenience of the public and maximization of commission revenue to the
Commonwealth, Contractors shall agree to place more location signs than might
generally be considered normal in unusual areas such as state parks. The
Contractor shall reach agreement with the using agency in these situations. The
.Commonwealth shall make the decision ifthe Contractor and the using. agency
cannot agree on a signage issue.
7.
.Revenue and Commission Reports: Revenue and commission reports shall be
provided by the Contractor to the Commonwealth agencies as specif).ed by the
Office of Administration each month. As a minimum, the reports shall include
the'following:
a.
b.
Telephone Generated Revenues:
(1).
Monthly gross revenue generated by each telephone by sent-paid
and non-sent-paid categories.
\
(2).
Monthly gross revenue generated by each telephone by sent-paid
and non-sent-paid categories, summarized by location.
(3).
Monthly gross revenue generated by each telephone by sent-paiq
and non-sent-paid categories, summarized by using agency.
Telephone Generated Commissions:
(1).
Monthly gross revenue generated by each telephone by revenue
category, i.e., local, IntraLata, and InterLata, with accompanying
commissions calculated by telephone.
(2).
Monthlfgross revenue generated by each telephone by revenue
category, i.e., local, IntraLata, and InterLata, with accompanying
commissions calculated by telephon.e and summarized by location.
(3).
Monthly gross revenue generated by each telephone by revenue
category, I.e., local, IntraLata, and InterLata, with accompanying
Page 52 of297
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commissions calculated by telephone and summarized by using
agency.
c.
Custom Reports: The Contractor shall agree to develop additional reports
as may be reasonably required by the Commonwealth and to provide tl:J.e
Commonwealth with such reports at a frequency to be mutually agreeable
to Doth paLiies;
d..
Monthly Inventory and Summary: A monthly report summarizing the
statistics for stations in each using agency shall be supplied to the Office
of Administration within 30 calendar days after the end of the month. The
report will be similar to the reports in Attachment 2 Public Telephone
Inventory.
e.
Monthly Detailed Financial Reports: A complete set of the detailed reports
shall be supplied to the Office of Administration monthly commencing on
a mutually agreeable date about four (4) months after the effective date of
the contract. The reports will be similar to the report in Attachment 9,
which is mailed to.the agencies monthly and emailed to the Office of
Administration monthly. In addition, Attachment 10 Summary Revenue
'and Commissions, this is only sent to the Office of Administration.
f.
Weekly Conference Calls and Reporting: The project manager and its staff
shall be responsible .to .schedule weekly conference caUs, throughout the
life of the contract, to include a teleconference bridge for all parties to dial.
into. The bridge may be a non-toll free telephone number for the Office bf
Administration to dial into. During the ireekly conference calls the project
manager or staff shall be responsible to report all actions/issues, review the
weekly maintenance trouble ticket report and to be followed in an .
electronic formatted email with current issues discussed and closed issues
on same report.
g.
Weekly Maintenance Trouble Ticket Report: The project manager and its
staff shall be responsible to email weekly maintenance trouble ticket report
to the. Office of Administration. Minimum elements of the trouble ticket
report on a spreadsheet with ticket number, facility name, date and time
received trouble, status, statement of the problem, solution, entry detail
text of the problem, closed date and time or status, miscellaneous:
information, etc.
h.
Route Cause Analysis Log: The project manager and its staff shall be
responsible to repon through telephone and emails to the Office of
Administration when major incidents/outages ~ccur .. The route call.
analysis spreadsheet will have the following minimum elements; date,
Page 53 of 297
...
RFP #2005-081-011
time, service area effective, facility name, service impact (time), root cause
(problem), action items, 'and status, ~tc.
,
8.
,
i.
Bi:-Monthly Management Meetings: Bi-monthly executive staff meeting
shall be scheduled and held in the Harrisburg area. The project manager
shall provide the agenda prior to the meeting and have staff and
subcontractor(s) at the meeting when appropriate for the current
discussions.
J.,
End User Forum Meetings: The project manager and staff shall be
responsible for scheduling the User Group Forum that will be held yearly,
if required by the Office of Administration. The forums are held in the
Harrisburg, Pennsylvania area. The end user forums' are presentations to
the agencies Telecommunications Management Officers (TMO) who are
located in the Harrisburg area. The 'Contractor will p+ovide the forum
agenda, lecturer staff, tr\lining materials, demonstration, presentation; etc. '
The Contractor shall not be responsible for reimbursing the
Commonwealth for the travel expenses of the representatives of the
COIIllflonweaIth to attend the end user forum meeting.
Coin Collection and Related Activities:
a.
Description of Activities: The Contractor shall describe,in'detail how the
following activities are accomplished:
(1).
The collecting,'recording and maintaining of records' on the amount
of coins collec~ed by station.
'
(2).,
' The updating ofth6 database for commission purposes.
(3).
The establishment of the collection intervals on a station-by-sfation
basis.
(4).
The assurance that there is prop.er accounting of originated
revenues generated and that accurate commissions are paid.
b.
Refunds and Complarnts: The Contractor shall describe how refunds and
customer complaints are handled.
c.
Trouble Detection and Repairs: The Contractor shall describe in detail the
trouble ,dete~tion and repair procedures. It is expected that the detail shall
include measurement guidelines such as time objectives for correction of
out-service conditions.
Page 54 of 297
RFP #2005-081-011
9.
d.
Full Coin-Box Condition: The Contractor shall describe the method to be
used to detect full coin-in-box conditions.
e.
Station Inspection and Cleaning:
The Contractor shall describe the plan for periodic coin station inspection,
stationlbooth cleaning, and calling instf)lctionldirectbry replacement.
Enclosures and Pedestals:
a.
General Requirements:.All exiSting coin operated stations and/or card
operated stations must be replaced on a one-for-one basis. Refer to
Paragraph 1.5-A.1, Attachment 1 Payphones and Enclosures and
Attachment 2 Public Payphone Station Inventory. The placement of
coin/card telephone stations, enclosures, booths and associated equipment
shall, at a minimum, meet existing standards and comply with the
Americans With Disabilities Act requirements.
b.
Enclosures ~nd Pedestals: The Contractor shall offer a variety of enclosure.
and pedestal types to provide the Commonwealth maximum' options. In
se1ectIocations (e.g. highways and other high traffic areas), ene10sures
shall provide noise suppression. The following enclosure types shall be
offered as a minimum: drive~up, wall, pedestal, booth, flush mount. The
Contractor is encouraged to. offer a variety ofthese types, plus ~dditional
types.
\:
c.
Existing Enclosures: The selected Contractor must install new enclosures..
cir refurbished as new those conform to, or are an approved equal to, those
listed'in Attachment 1 Payphones and Enslosure in Place.
10.
Compliance With Americans With Disabilities Act (ADA): The awarded
Contractor shall ascertain t]:1at all coinlcard station installations comply with the
ADA, e.g., height of coin slot, accessibility by wheel chair etc. Ifin-place stations
are retained, locations not in compliance must be brought into compliance. In
.addition, in multiple station locations, if a TTY (text telephoI?-e) is required by
law, the Contractor shalf install an Ultratec Pay Phone TDD M240, M120, OR
APPROVED EQUAL, at no cost to the Commonwealth. Attachment 7 referenc'es
which TTYs are owned by the Commonwealth and which are owned by- Verizon.
11.
Environmental Considerations:
a.·
Complete Description: The Contractor shall include in its proposal a
complete descpption of any special environmental considerations, which
may be required to ensure proper operation.. The responsibility for the
cost of changes/additions required or recommended shall be subject to
contract negotiations ..
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b.
Surge/Lightning Protection: Contractors shall provide and install at no cost
to the 'Commonwealth adequate surge and lightning protection equipment
on alllines used as a result of this RFP.
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1.5-B. Common Requirements: System A:
1.
Call Rate Affordability: The public coin/card telephones will be predominantly
utilized by the citizens of, and visitors to, the Commonwealth. Therefore, it is
essential that the services be proviqed at teas.onable and customarY rates and
charges.
The Contractor's rates shaUbe in compliance with the following specifications:
a.
Reference Attachment 4-A & 4-B for the Verizon current rates ..
Contractor shall guarantee rates with submission 'of its proposal for public
coin/card telephones on Attachment 13-A will be the maximum charged
during the term of the contract and extensions of it.
b.
Contractor shall provide information on the long distance carrier it has
chose;n to prove the entire public coin/card phones.
c.
The public coin rates in Pennsylvania vary because the State is served by
both Independent Telephone Companies and Verizon. The local coin rate
is non-regulated and presently $0.50 per call. The Intralata toll rates are
fQund in Attaclunent 4-A & 4-B for those areas served by an Independent .
Telephone Company; and tariffed with the PUC for those areas in Verizon
territory. By responding to this RFP, Contractors agrees to the rates
submitted on Attachment 13-A.
d.
The COm!nonwealth shall verify compliance with the abov:e specifications
at the time of installation and periodically during the term of the contract
e.
If there are questions relative to matte.J;~ handled by the Pennsylvania
Public Utility Commission, Mr. Terrence J. Buda, Assistant Counsel, UI.W
Bureau, PUC, may.be contacted at (717) 787-5755. He will answer any
questions and provide written rules and regulations as needed.
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2. Moves, Changes, Additions, and Deletions: Each using agency participating
under this contra?t may initiate moves, changes, additions, and/or deletions of
. components of System A. A move is the relocation of existing equipment and
it's associated wiring/cabling. Each using agency Telecommunications
Management Officer (TMO) shall work with the selected Contractor to
establish public telephone locations and the number of stations required at
each. These moves, changes, additions and/or deletions shall be accomplished
at no cost to the Commonwealth or the initiating using agency. The
Contractor will be given a minimum of ten (10) working days notice to
complete the service 9rder submitted by the using agency. The service order
will be sent electronically to the Contractor by the using agency.
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3. Installation, Transition and Implementation: Upon award of a contract, the
Commonwealth and the Contract will make any required adjustments to the .
Contractor's installation; ttansition and implementation schedule, The
.
Contractor must be ready and able to fully perform the required services
included in the contract. The Contractor must adhere to time and deadline
. requirements. If Cqntractor foresees any potential timIng'problem or has
knowledge of any factor which may impact timing <?r delivery and transition
or installation date of items to be installed, or service staff to be in place, or
for other required services, Cpntractor shall include such information.in the
proposal.
4. Schedule of Implementation: Contractor shall submit a complete and detailed '.
schedule of the time required for installation steps, utility coordination,
training, cutover, testing and acceptance: The schedule shall include staff
charts, date, and any cutover aspects. Note that public coin/card payphone has
a higher installation priority than others. The !'lystem A shall be in~talled in a
manner and within a time frame designed to minimize disruption of the
normal functions ofthe Commonwealth agencies.
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l.5-C. Training:
1.
Training General: The selected Contractor shall be required to provide sufficient
training to adequately ori,ent selected Commonwealth employees on the proper use
of System A as identified in the RFP.
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System A: For System A, all training shall be accompli$hed at a location in
Harrisburg to be identified at a later date. The Contrador must be able to
provide to all Commonwealth agencies Telecommunications Management
Officers (TMO) information regarding the types of equipment and service
available under the contract. Training shall also encompass methods by which
, ,these TMO's can assess their environments and develop a plan for placement of
, coin/card telephones' that maximizes usage, services, commissions, and, addresses
special using agency needs. Approximately fifty (50) TMQ.'s would attend the
training.
2.
Training Description:
a.
Complete Detailed Description: The Contractor shall inclUde in its
proposal a complete and detailed description of the training to be provided
, for System A. The description shall include such details as who should be
tra,ined, the length and frequency of the training sessions, recommended
class size, audio-visual aids to b~ employed, written material to be
provided and any other information the Contractor deems pertinent to each
system.
b.
Follow-Up Training: The Contractor shall also include a'description of
and, the number of follow up training sessions, which shall be given.
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3.
Trainer: The Contractor Shall include the name and title of the person who shall
have the overall responsibility for training. The ContraCtor shall also include the
number of years training experience the person(s) have who shall do the actual
'training and the number of sessions previously held by each in doing training on
the proposed System A.
4. '
Training Material: Written material/pamphlet, or video utilized in the training
programs, all ongoing and J;lew training programs, Contractor shall allow the
Commonwealth to make free use of any material provided. '
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5.
,
End User Forum Meetings: The Contractor's project manager and its staff shall
be responsible for scheduling the User Group Forum that will be held yea~ly if
required. The f<;:>rums are held in Harrisburg, Pennsylvania. The end user forums
are presentation~ to the Telecommunication Management Officers (TMO). The
Contractor will provide the forum agenda, lecturer staff, training materials,
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demonstration, presentation, etc. The Contractor shall not be responsible for the
travel expenses for the TMOs.
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1.5-D. Maintenance Requirements:
1.
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General Provisions:
a.
'Requirement: The selected Contractor shall provide the necessary labor,
parts, 'materials, and transportation to'maintain all proposed coin/card
telephones, enclosures in good working oraer and in compliance with the
equipment manufacturer's specifIcations throughout the life of the
contract. This includes responsibility for damages to coin/card public
telephones~
b.
No Charge to the Commonwealth: No charge may be made to the
Commonwealth or its using agencies for maintenance on System A.
2.
Certification: The Contractor shall certify that all equipment, en~losures and
software included shall be in good working order at test and acceptance, and that
the Contractor shall repair or replace malfunctioning equipment, enclosures and
software and return them to good working order in accord~ce with the
requirements of this RFP.
3.
Maintenance Plan, Center Location and Personnel Profile:
, '4.
a.
Maintenance Centers: Contractors shall submit a listing showing
,
information on the locations,from which maintenance personnel shall be
dispatched to service System A. This information shall include, but not b~
limited to, the Contractor's utilization of these locations to insure that all
requirements of this RFP are met. The Contractor shall explain, in, detail,
how it shall accomplish this. The Contractor shall submit a detailed plan
explaining the geographic locations of the centers, the system and
procedures for the integration of maintenance at these centers, the types of
parts and equipment being maintained at these centers, and the ease with
which the using agency can request maintenance service.
b.
Personnel Profile: The proposal shall also list t1;le names of the
maintenance personnel at each location and their experience working with
the equipment proposed for System A. Attachment 11 provides the content ,
and format required. It is expected that the Contractor shall only provide,
the names and experience of maintenance personnel who have been fully
trained and qualified on the equipment and software proposed andlor
certified by the equipment manufacturer if such certification is required by
the manufacturer.
Standards For Repair: The Contractdr(s) for the coin/card telephones shall adhere
to the following minimum standards for repair:
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a.
The Contractor shall have sufficient repair personnel to be able to
simultaneously respbll9 to multiple repair events on coin/card telephone
stations located throughout Pennsylvania. Refer to Attachment 2 for
locations.
h.
The Contractor shall provide a free-of-charge repair service n~mber
manned by a live, 'trained attendant(s) to receive trouble reports 24-hours a
day, seven days a week, 365 days 'a year. Extended periods of being
placed on hold will not be tolerated. Explain in detail the procedure for
services pro'vided.
c.
Out-of-hours and weekend repair service for stations, below shall be
limited to essential repairs only, as determined by the Commonwealth.
:However; the Contractor shan respond to these repairs when required.
The Contractor shall inform the Commonwealth as soon as possible of any
occurrence of an unusual nature that may result in,prolonged or serious
service interruption. This notification shall go to the using agency in the
case of coin/card stations. The Contractor shall perform any work
requiring prolonged or serious service interruption at a time, which shall
cause minimum disruption to the users in agreement with the designated
using agency and at a time mutually agreed upon. Essential repairs are
repairs needed to provide safety and security.
d.
It is expected that Contractors shall address their maintenance/repair
objectives or measurement standard~ in the responses to this RFP.
Contractors shall provide their expected mean-time-to-respond aIid meantime-to-repair for each of the major system A. The Contractor shall be
held to maintaining these standards as well as the standards noted in
paragraph 5, Maintenance Liquidated Damages.,
e.
The coin telephones shall be scheduled for collection so as to prevent full
boxes. \
f.
Any coin telephone shall be collected within four (4) hours if a full box
condition threatens to place the station out of-service regardless of the day
of the week or the time of day.
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g.
All coin box collectors and repair personnel shall be bonded.
h. .
Each coin/card telephone shall be ,remotely tested each day to determine if
it is functioning normally.
1.
The Contractor shall be responsible for ensuring that all coin/card
telephone booths, and enclosures are cleaned and sanitized periodically.
Each Contractor shalllnelude a cleaning schedule as part ofthe proposal.
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5.
The Contractor shaI1 temove as part of the clc:aning noted above, all
graffiti, stickers, posters, litter, dust and dirt from within ~ach coin/card
station ~nclosure and/or Qooth, and from a three (3) foot radius
surrounding the terminal, exclusive of private property.
Maintenance Liquidated Damages:
a.
Minor Emergency.
(1)
I.,
(2)
b.
The Contractor shall respond, between 8 AM and 5 PM, Monday
through Friday, to a minor malfunction of the equipment and
cabling within eight (8) working hours after notification between
the hours of 8 AM and 5 PM. However, stations at the PennDot
Welcome Centers and Roadside Rests.shall be repaired within
eight (8) working hours after notification 24-hours a day, seven
days a week, 365 days a year, reference Attachment 7 for locations.
If the Contractor fails to respond within eight (8) working hours,
the Contractor agrees to pay-to the Commonwealth $150.00 as an
initial liquidated damage, and $15.00 for each and every hour of
delay after the first eight (8) working hours. All repairs or
replacements shall be completed within twenty-four (24) working
hours fo.1lowing response to notification of a minor emergency ,
malfunction, and the Contractor must exhibit a best efforts
approach to the compl~tion of the repairs or replacement during the
first twenty-four (24) working hours following response to .
notification. If the Contractor fails to exhibit best efforts, as '
, determined by the using agency, with the con~urrence of the
" Commonwealth, to complete the repairs or: replacement within
twenty-four (24) working hours f,?llowing initial response, the
Contractor agrees to pay the Commonwealth as liquidated damages
the sum of $150.00 for each and every calendar day of delay.
For the purpose of this proposal, a minor emergency shall be .
defined as; the failure of a stand-alone coin/card station or the
failure of up to 49% 9fthOSe in a bank of stations.
Major Emergency
"
(1)
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The Contractor shall respond by arriving at the site on a 24-hour
per day basis, 7 days per week, 365 days of the year, to a major
failure of a stand-alone coin/card station or the failure of up to 50%
of those in a bank of stations within three (3) hours after
notification. If the Contractor" fails to respond by arriving at the
site within three (3) hours, the Contractor agrees to pay to the
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Commonwealth $250.00 as initial liquidated damages and $15.00
for each and every hour of delay after the first three (3) hours. All
repairs or repl~cements shall be started within the first contiguous
twenty-four (24) hours follqwingresponse to notification.ofa
major system failure, and the Contractor must exhibit a best efforts
approach to completion of the repairs or replacement during the
first contiguous twenty-four (24) hours following response to the .
notification. If the Contractor fails to exhibit best efforts, as
detennined by the using agency, with the concurrence ,ofthe Office '
of A~ministration, to complete the repairs or replacement within
twenty-four (24) hours following initial response, the Contractor
, agrees to pay the Commonwealth as liquidated damages the sum of
$250.00 for each and every calendar day of delay.
(2)
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For t,he purpose of this RFP, a major emergency shall be defined as
the failure of over 50% or the entire bank of coin/card stations such
as at a Welcome Center or a Roadside Rest.
c. Assessment of Liquidated Da:inages: Liquidated damage charges specified in
the preceding paragraphs shall not be assessed where perfonnance of the
Contractor's obligations ar~ prevented or delayed by an act of God, freight
embargoes, strikes, fire, or acts of govenunent, provided the successful
Contractor notifies the using agency of such circumstances and the using
,
agency, with concurrence of the Office of Administration, reasonably
, determines that the failure to perform within th,e specified time was beyond
, the control and without the fault or negligence of the Contractor:
d. Maintenance Liquidated Damage Major and Minor Monthly Report:
Contractor shall furnish a cumulative monthly management report, which will
be emailed to the Office of Administration. The Contractor shall provide
report design in response for System A. The report shall be associated with its
dispatch center(s) logging, tracking, and updating Conunonwealth service
calls as proposed in the RFP. The Contractor shall also manage the,
Commonwealth maintenance liquidated 'damages in the same cumulative,
monthly report.
6.
Preventive Maintenance: ,
a.
Contractor Responsibilities: The Contractor shall be responsible for
preventive maintenance as may be required by the equipment manufacturer
and as ,necessary to maintain the meari~time-to-fa~l criteria.
b.
Develop Maintenance Logs: The Contractor shall develop a log for
coin/card station inspections, and for maintenance work performed on all
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stations. The log is to be submitted to the· Office of Administration
monthly. A sample log must be submitted with the proposal.
7.
Maintenance·Obligation: Mainten·ance shall include, but shall not be limited· to,
the provision of facilities, perso·lU1el, transportation, lodging, labor, parts,
software, modifications and any other items/services relating to routine and.
preventive maintenance at no additional charge to the Commonwealth or using
agencies. Contractors shall consider these items/services in their proposals.
8.
Maintenance Responsibility:
a.
All Suppliers Responsible Until Problems Identified: Malfunc.tions which
camot be immediately or unequivocally diagnosed and pinpointed to a
certain item of equipment, software, or service shall require the
participation of all service suppliers until responsibility for the problem
has been unequivocally estabiished.
.
In no instance shall the failure to resolve the issue of responsibility relieve
any of the service suppliers of the mutual obligation to restore system
operability with the least impact on the availaoilit,y of coin/card tel.ephone
service.
Successful Contractor is Point of Contact: As a part of maintenance
responsibilities, the successful Contractor shall represent the using agency
in contacts with the telephone service provider in order to identify and
correct problems with telephone service.
b.
. 9.
Performance Requirements and ReliabilitY!AvailabilitY: The Commonwealth
requires that the Contractors network meet or exceed all industry standards. On
line performance requirements are at 99.999%. The Contractor must also meet
certain performance standards such as Mean Tim~ To Respond, Mean Time To
Repair and Timely Installation as defined in the Commonwealth Perfomiance
Standards. Mean time to respond is located in lS·D Maintenance Requirements.
Mean time to repair is located in 1.5-D 5 Maintenance Liquidated Damages l a
Minor Emergency, b. Major Emergency.
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10.
Project Manager and Implementation Plan:
a.
The Contractor shall ~ppoint a project manager to oversee the total
installation of service for the over all project. This project manager shall .
be responsible for all coordination with the existing Local and/or
Interexchange Telephone Companies concerning installation and
maintenance of all: coin/card public telephones. However, the Contractor
shall not order or place in service any type of equipment or facility, which
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would result in charges to the Commonwealth, without a written order
from the Commonwealth.
b.
c.
d.
e.
11.
The Contractor shall be solely responsible for the compatibility of the
proposed service and equipment with any and all circuits and facilities as
provided by the LEe and all other common carriers to meet the
requirements of these specifications.
It is imperative that the existing levels of service only be minimally
interrupt~d or ~iminished iri each facility. The ContraCtor shall develop a
plan that shall ensure all serVices provided to this RFP. This plan shall be
reviewed and approved by the OA prior to implementation of service.
The Contractor shall provide a detailed time line schedule for all in service
and/or change of service activity. ~ritical Patch/GANTT charts to end
testing on all telephones.
The coin/card public payphone conversion is requiring completion within
six (6) months from the date ofthe contract award. If Contractor requires
, additional time include the reasons why and its time for completing the
project.
,
New Technology:
a. After the contract award, additions and/or substitutions shall be allowed
provided:
1. It is approved in writing by the Director, Bureau of Infrastructure
& Operations, Office of Administration.
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11. Product/service meets or exceeds performance of the original; and
111. Product/service is compatible with the original. '
iv. Contractors must' cooperate with the Commonwealth ifthe
Commonwealth desires to introduce third party technology.
b. Ifnew service, having the same functional purpose of the service under the
contract, is developed and comes into standard production ?-fter or during
the contract award, that service shall be considered for addition and/or
replacement for the service under-contract. The Contractor must make a
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written request to Director, Bureau of Infrastructure and Operations,
Office of Administration, for new service to be added to the contract.
Such written requ~st must include the specifications for the new service,
evidencing that the new service servers,the same functional purpose and in
a close association to the service under contract. The Contractor shall be
responsible for reimbursing the Commonwealth for !he travel expenses of
the representatives ofthe Commonwealth to attend the demonstration(s).
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All proposed additions or replacements are subject to aTeview and written
acceptance the Director, Office of Administration, Bureau of Infrastructure
and Operations.
12.
Disaster Recovery Plan: The Contractor shall have an alternative detailed plan for
resolution of service during a: major outage.
.
13.
Minimum Contractor Background Checks Policy: The Contractor shall comply
with the Governor's Office of Administration, Office for Information Technology
Bulletin (ITB) minimum Contractor background checks policy; refer to the policy
. in Attachinent 12.
14.
Storage and Security: Materials, tq.ols, components, and equipment may be stored
at the sites only with the permission of the using agencies and at the Contractor's
sole risk. The Contractor shall, at all times, maintain adequate protection of all its
work against damage or loss and shall protect ·the Commonwealth's property at
the sites against damage or loss arising in connection with the performance of the
contract. The Co~tractor shall protect adjacent property·as provided by law and
shall provide and maintain all passageways, fences, lights, guards, and other
facilities as required by public ·authority or local conditions~ In the event that
portable equipment or supplies are located in any room or space at the time the
Contractor makes its site visitation, it shall be the Contractor's responsibility to
. protect all such equipment and supplies while p.erforming under this contract.
Should such equipment or supplies interfere with the performance ofthis contract,
it shall be the Contractor's responsibility to remove, store, and protect such·
equipment or supplies until the work is completed and then replace the same.
where found or as· directed by the using agency.
15.
Site Clean Up: The Contractor shall clean up and remove all debris and
packaging.material resulting from his work as required by the using agency. Upon
completion ofthe installation, the premises shall be left in order and ready for
immediate use.
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1.S-E. Financial:
1.
Best Offer Commission Percentages:
a.
A percentage ofthe grossed billed revenue from the telephone services
requested by this RFP shall be offered in the form of commissions to the
Commonwealth as a result of competitive bidding in response to this RFP.
b.
Contractors sh~l submit proposals based upon their best offer commission
percentages.
2.
Commission Data Submission: Contractors shall provide the commission data in a
separately sealed section of the proposal. Refer to Parairaph 1.2-3 Commission
.
Section.
3.
Revenue Generation: The commissions will not apply to calls resulting from
using SOO to access live or automated operator services, i.e. SOO-COLLECT, SOOCALL ATT, etc., nor to calls dialed to, and terminating on, toll free
SOO/8S8/877/etc numbers. The Commonwealth requir~s the Contractor to provide
conimission payments based upon a percentage of the gross billed revenue, less
applicable state or federal taxes, generated at each public coin/card station. Gross
revenue is defined as revenue for all billed calls without exception. The following
shall be required of each Contractor:
a.
The following payffient options and services shall be available to the
public when placing calls from coin/card stations:
(1)
cash station-to-station (only 10caLcalls and intraLata)
(2)
collect station-to-station
(3)
billed to third l1umber station-to-station (all LEC calling cards, but
cannot process proprietary cards)
(4)
calling card station-to-station
(5)
time and charge quotations
(6)
.cash person-to-person (local and intraLata only, rio cash calls of
any type on interLata or interstate)
(7)
collect person-to-person
(8)
billed to third number person-to-person
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(9)
calling card person-to-person
(10)
calls to toll
:free 800/888/877/etc numbers
b.
The Contractor shall submit the charges that the public will be charged
when using 'the coin/card'payPhones under contract to the Commonwealth
, for each service on Attachment 13-A only.
c.
The Contractor shan submit the proj ected annual gross billed revenue, the
, commission percentage, the projected annual dollar commission payment,
and the minimum annual dolla!" guarantee for each service to the
Commonwealth on Attachment 13-B only. Refer,to paragraph 1.5-E.3.
d.
Each Contractor shall explain in detail, on Attachment 13-C only, how all
commissions are d~termined or calculated. Specify all factors that the
Contractor shall use and include them in the response to the RFP.
e.
In addition ,to any other audit requirements set out in the contract the
Contractor must maintain complete and accurate call accounting records
for the initial five (5) years of the contract"plus any extension to it, which
shall be available for audit at the request ,of the Office of Administration or
designees.
All information should be retrievable in a print format and electronic
media. These records shall be retained by the contactor for the life of the
contract and transferred to the Commonwealth at the termination of the
contract. The electronic media requil:ed to read the date may not be
proprietary.
£
The Contractor shall explain, and diagram, a call from off-hook to
completion nonnally used by each Contractor in the operation of its
business for a coin call and fora card call.
g.
The Contractor, shall explain in detail, and diagram, how IntraLata and
InterLata calls shall be handled. '
h.
The Contractor shall explain the billing process for all billed calls and the
collection process for the bills for all calls including "!lncollectible calls.
i.
The Contractor shall provide commission checks on a monthly basis to
each Commonwealth using agency or using agency comptroller as required
by the Office of Administration. Checks will be accepted from one
Contractor who is the prime Contractor. The checks shall be sent to the
using agency and shall be accompanied by a report that as a minimum
includes:
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(1)
Total Commission
(2)
Total Revenue
(3)
Total Messages
(4)
Total Minutes
(5)
Total Stations
J.
The selected Contractor will be provided the name and address of each
payee location, the total number of st,ations, and the telephone numbers
after award of the contract.
.
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The Contractor shall maintain an accurate rec'ording and tracking system
for substantiating commission payments. A 'complete explanation of this
recording and tracking system such as where it shall be located, how to
access it, etc., shall be provided in ~he response to this RFP., '
1.
It is solely the Contractor's responsibility to collect the revenue on the
billed calls generated through the coin/card telephones. Uncollected or
uncollectible call~ are not to be subtracted from the gross reven,ue base for
the purpose of determining the commission payments to the
Commonwealth. The Contractor shall state what action(s) are taken in the
event that, after a collect call is billed, the billed party refuses to pay the
charges.
.
m.
The Commonwealth shall bear no responsibility for fraudulent calls.
n.
The Commonwealth shall bear no responsibility for theft of funds, and
furthermore, no stolen or lost funds shall be deducted from revenue on
which commissions are paid to the Commonwealth .
o.
The Commonwealth shall bear no responsibility for unbillable or
uncollectible calls.
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4.
Service Revenues and Commissions:
a.
The total amount of revenue to be generated by this RFP will depend upon
the number of Commonwealth agencies or affiliated organizations that
choose to participate in the contract which results from this RFP.
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The agencies un~er the jurisdiction of the Governor such as the
Departments of Corrections and Department of Transportation will
participate. The State Universities may participate at their option.
See Attachment 1O-A - 10-C for revenues and the monthly number of
messages and minutes billed by the incumbent IntraLata, local and
InterLata carrier. The figures are provided for calendar years .2003 and
'2004.
5.
6.
b.
It is intended that existing public payphone locations be continuously
analyzed for profitability and that new locations be surveyed. TheOffi~e
of Administration expects 'recommendations froni the Contractor on an
ongoing basis.
.
c.
The Commonwealth retains the right to audit th~ calling data and revenues
resulting in commissions for System A. The Contractor shall commit to
this in its response. The Commonwealth shall furnish the Contractor ten
(10) days written notice prior to executing its right to audit. All
information necessary for the Commonwealth to complete such an audit
shall be maintained within the Commonwealth of Pennsylvania. If travel
is required within the Commonwealth of Pennsylvania, the
Commonwealth will be responsible for the travel expenses of
Commonwealth personnel. All other expenses of the audit will be the
responsibility of the Contractor.
c~nt~nt
Commission Data: Attachment 13-A -.13-C establishes the
and fonnat
the commission data required to be included in the cost proposal only.
o~\
'
Commission Payments: Each Contractor shall make commission payments to the
Commonwealth or to the designated agencIes, or organizational elements thereof,
which participate in the contract as designated by the Office of Administration.
The Office of AdmiIfistration shall be responsible for providing the "make payable
toll infonnation, nam.es of authorized personnel, and the department number(s) in
each using agency for the purpose of receiving commission ·funds.
.
Checks from the prime Contractor for payments representing commissions from
coin!card public payphones shall be paid monthly by the 30th calendar day (or last
day of the month if the has less than 30 days) of the following month to each
designed Commonwealth using agency. These payments shall be accompanied by
the management report as noted in paragraph 1.5-E, 3.a. above
7.
Collection and Security: The Contractor shall explain in detail in the proposal' its
plan to provide complete revenue collection service capabilities detailing the
methods of collection for each type of revenue source (coin and non-coin local,
IntraLata and InterLata, etc.). The Contractor shall also explain in detail the
Page 71 of297
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_-----------------
.[
I
RFP #2005-081-011
security measur~s that shall be taken-to insure the safety of, and verify the
accuracy of, all revenues collected. The contents ofthis description shall also
include infonnation regardi~g the 'number and location of collection facilities, a
description ofthe method used to collect and count coins from Contractor
tenninals, the ratio of coin telephones to route collectors, the frequency of
collection. and the method used to detennine coin-in-box level.
8.
I
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Contract Requirements - Disadvantaged Business Participation and Enterprise
Zone Small Business Participation:
All contracts cQntaining Disadvantaged Business participation and/or Enterprise
Zone Small Business participation must also .include a provision requiring the
Contractor to meet and maintain those commitments made. to' Disadvantaged
Businesses and/or Enterprise Zone Small Businesses at the time of proposal
submittal or contract negotiation, unless a change in the commitment is approved.
All· contracts containing Disadvantaged Businesses
by the BMWBO.
participation and/or Enterprise Zone Small Business participation must ·include. a
provision requiring Small Disadvantaged Business subcontractors, Enterprise
Zone Small Business subcontractors and Small Disadvantaged Bus~nesses or
Enterprise Zone Small Businesses in a joint venture to perfonn at least 50 perce!).t
of the subcontract or Small Disadvantaged Businesses/Enterprise Zone ~mal1
Business participation portIon of the joint v6nture.
Commitments to Disadvantaged Businesses and/or Enterprise Zone Small
Businesses made at the time of proposal submittal or contract negotiation must be
maintained throughout the tenn of the contract. Any proposed change must be
submitted to BMWBO which will make a recommendation as to a course of
action to the contracting officer.
If a contract is assigned to another Contractor, the new Contractor' must ma~ntain
the Disadvantaged. Businesses participation and/or Enterprise Zone Small
Business participation of the original contract.
The Contractor shall complete the Prime Contractor's Quarterly Utilization Report
(or similar type document containing the same infonnation) and submit it to the
contracting officer of the agency that awarded the contract and BMWBO within
10 workdays at the end of each quarter the contract -is in force .. If there was no
activity, the fonn must also be completed, stating "No activity in this quarter. II
This information will be used to detennine the actual dollar amount paid to Small
Disadv'antaged Business and/or Enterprise Zone Small Business subcontractors
and suppliers, and Small Disadvantaged Businesses and/or Enterprise Zone Small
Business participation involved in joint ventures. Also, it is a record of
fulfillment of the commitment your finn made and for which it received
Disadvantaged Businesses and Enterprise Zone Small Business points ..
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· Page 72 of297
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RFP #2005-081-011
NOTE: EQUAL EMPLOYMENT OPPORTUNITY AND CONTRACT
COMPLIANCE STATEMENTS REFERRING TO COMPANY EQUAL
EMPLOYMENT OPPORTUNITY POLICIES OR PAST. CONTRACTCOMPLIANCE . PRACTICES DO NOT CONSTITUTE PROOF OF
DISADVANTAGED BUSINESSES STATUS OR ENTITLE A PROPOSER TO
RECEIVE CREDIT FOR DISADVANTAGED B.USINESSES UTILIZATION.
!
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P!).ge 73 of297
RFP #2005-081-011
Contract - Part 6*
*Refer to Section 2 Inmate Telephone Services - Contract - Part 6
.\
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Page 74.of297
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RFP #2005-081-011
Attachments Section 1 Coin/Card Public Telephone Service
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Page 75 of297
RFP #2005-081-011
Attachment 1:
Payphones and Enclosures in Place
Attachment 2:
Public Payphcitie Station Inventory
Attachment 3:
Coin/Card Public Telephone Installation and Cutover Schedule
Attachment 4:
Verizon Public Telephone Tariffs (4-A), Commonwealth Public
Telephone Charges (4-B)
Attachmfmt 5:
. Installed Equipment Form
Attachment 6:
Travel Expenses for Demonstrations
Attachrrient 7:
Department of Transportation Roadside Rests and Welcome
Centers
Attachment 8:
Act 181 of2002
,
.,
Attachment 9:
CoirilCard Public Phone Accounts for Seventeen (17) Agencies
Monthly Usage Reports'with Commissions
Attachment 10:
2004 Agencies Public Phone· Sunirnary Repbrt of Revenue (10-A), .
2003 Agencies Statistic Messages and Minutes'CIO-B), 2004'
Agencies Statistic Messages and Minutes (10-C)
Attachment 11:
Maintenance Center Information (System A)
Attachment 12:
Office of Administration Office for Information Technology
. Infonnation Technology Bulletin (ITB) - Minimum
ContractorN endor Background Checks Policy
Attachment 13:
. Commis~ion Data 5-E Financial Contractor's Coin/Card Public
Telephone Charges (13-A)., 'Commission Data 5-E Financial (13B), and Cost Data 5-E Financial (l3-C)
Page 76 of 297
RFP #20.05-081-011·
Attachment 1 - Section 1
Payphones and Enclosures in Place
I
The payphones and enclosures ·inventory is provided as a separate Microsoft Excel file
consisting of one (1) tab, attached to this page.
.
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Attachrrent 7-04.xls
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Page 77 of 297
Commonwealth of Pa
Public Telephone Inventory
Pa Turnpike
--
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MAIL COMMISSION STATEMENT/CHECK TO Daniel Dunchock, PO Box 67676, Harrisburg, PA 17106
I
ACCT # 115001987
Telephone # Cis of Svc
(215) 357-9646
1PC
(215) 362-9419
1PC
(215) 362-9839
1pC
(215) 536-9808
1PC
(215) 536-9809
1PC
(215) 646-9189
1PC
(215) 646-9517
1PC .
(215) 646-9808
1PC
1PC .
(215) 646-9959
(215) 788-8750
1PC
(215) 788-9985
1PG
I (215) 945-9525
1PC
(215) 945-9965
1PC
. (215) 659-9726 . 1PC
. (215) 659-9869
1PC
Listed·Name
PA TURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNplKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
Listed Address
City
PA TRNPK & RT 1
TREVOSE
SUMNEYTOWN PK
LANSDALE
SUMNEYTOWN PK
LANSDALE
QUAKERTOWN 239 PA :rURNPIKE
QUAKERTOWN INTERCHANGE
QUAKERTOWN
FTWASHINGTON INTERCHANGE
AMBLER
FORTWASHINGTON INTERCHANGE AMBLER
FORT WASHINGTON INTERCHANGE AMBLER.
FORT WASHINGTON INTERCHANGE AMBI,.ER
BRISTOL
DELAWARE·VALLEY INTERCHANGE
DELAWARE VALLEY INTERCHANGE
BRISTOL
3581 PENNSYLVANIA TURNPIKE
TULLYTOWN
. TULLYTOWN
3581 PENNSYLVANIA TURNPIKE
WILLOW GROVE
INTERCHANGE 27
WILLOWGROVE
Location
EXIT 28
NEAR RESTROOMS
BOOTH OFF RAMP
NB BTW RESTROOMS
NB BTW RESTROOMS
EXIT 26
EXIT 26
EXIT26 .
EXIT 26
EXIT 29
NEAR EXIT 29 EB
WESTBOUND
WESTBOUND
EXIT
ENTRANCE
vz
LEC
add
disc
DATE OF ORDER
TTY
move
VZ.
VZ
vz
vz
VZ
vz
VZ
VZ
VZ
VZ
..
vz
VZ
VZ
VZ
!
MONROEVILLE
MONROEVILLE
MONROEVILLE .
MONROEVILLE
MONROEVILLE
(412) 372-9539
(412) 372-9540
(412) 372-9724
(412) 373-9739 .
(412)373-9741
1PC
1PC
1PC
1PC
1PC
PATURNPIKE
PATURNPIKE
PA TURNPIKE
PATURNPIKE
PA TURNPIKE,
PITTSBURGH INTERCHANGE
PITTSBURGH INTERCHANGE.
PITTSBURGH INTERCHANGE
PITTSBURGH INTERCHANGE
PITTSBURGH-MONROEVILLE
(570) 443-9062
(570) 562-9952
(570) 562-9954
(570).654-9463 :
(570) 654-9464
(570) 829-8340
(570) 829-9622
(570) 586-0425
1PC
1PC
1PC
1PC
1PC
1PC
1PC
1PC
PA TURNP)KE
PATURNPIKE
PA TURNPIKE
PA TURNPIKE
PA TURNPIKE
PATURNPIKE
PA TURNPIKE
. PA TURNPIKE
WHITEHAVEN
POCONO INTERCHANGE
TAYLOR
KEYSER-AVE
. TAYLOR
KEYSER AVE
. PITTSTON
WYOMING VALLEY INTERCHANGE
PITTSTON
WYOMING VALLEY INTERCHANGE
WILKES-BARRE
RT 115 BEAR CREEK
WILKES-BARRE
WILKES BARRE INTERCHANGE
CLARKS SUMMIT
INTERCHANGE #38
(610) 265-9970
(610) 265-9976
1PC
1PC
PATURNP.IKE VALLEY FORGE INTERCHANGE
PATURNPIKE VALLEY FORGE INTERCHANGE
OD HOLIDAY INN
00 B4 EXIT
00 B4 EXIT
00 HOLIDAY INN
. 00 BYOFC
00
SOUTH SIDE
NORTH SIDE
AFTER TOLL
LEFT SIDE
PASS GATE
00
VZ
VZ
VZ
VZ'
VZ
VZ
VZ
VZ
VZ
VZ
VZ
VZ
VZ
VZ
'.'
Worksheet in RFP #2005-081-011 Sections 1&2.doc
- - - - , - - - - - - - - - - - - - - - - - - - - - - - ' - - - - - - , - _ .._. - - - - _ . - - -
-~
----_.-
.
-.------------ ---.
_._- -------- ..
Commonwealth of Pa
Public Telephone Inventory ._-.. _-_._ .. -.. _.... __._--
I
-------
Pa Turnpike
I
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MAIL COMMISSION STATEMENT/CHECK TO Daniel Dunchock, PO Box 67676;Harrisburg, PA 17106
I
ACCT#115001987
Telephone # Cis of Svc
Listed Name
Listed Address
City
Location
(610) 377-9908
(610) 458-5931
(610) 458-5938
(610) 458-5960 '
(610) 458-5961
(610) 530-9758
(610) 530-975!)
(6tO) 825-9804
(610) 825-9868
(610) 825-9880
(610) 825-9969
(610) 913-6216
1Pe,
1PC
1PC
1PC
1PC
1PC
1PC
1PC
1PC
1PC
1PC
1PC
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PA TlJRNPIKE
PATURNPIKE
(610) 825-9980
(610) 827-9413
610-828-9900
1PC.
1PC
1PC
EMP ENTR
PA TURNPIKE GERMANTOwN PIKE INTERCHANGE . CONSHOHOCKEN
CHESTER SPRINGS DEVAULT MAl NT BLDG
PA TURNPIKE 8. MILES OFF VALLEY HILL RD
CONSHOHOCKEN . BY TOLLBOOTH
PATURNPIKE INTERCHANGE #25
(717) 243-8350
(717) 766-9911
(717) 766-9995.
(717) 774-9912
(717) 664-8983
'(717) 939-9121
(717) 939-9136
1PC
1PC
1PC
1PC
1PC
1PC
1PC
PATURNPIKE
PATURNPIKE
PATURNPIKE
. PA TURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
MAHONING VALLEY INTERCHNG
RT 100 & TRNPI< DOWNINGTOWN
RT 100 & TRNPK DOWNINGTOWN
RT 100 & TRNPK DOWNINGTOWN
RT 100 & TRNPI< DOWNINGTOWN
LEHIGH VLY INTERCHANGE
LEHIGH-VLY INTERCHANGE
CONSHOHOCKEN INTERCHANGE
MID COUNTY INTERCHANGE
IvIID COUNTY INTERCHANGE
GERMANTOWN PK INTERCH 25A
INTERGHANGE #22
1201 WALNUT BOTTOM RD
GETTYSBURG INTERCHANGE
GETTYSBURG INTERCHANGE
RD1
INTERCHNAGE #20
HARRISBURG. EAST INTERCHANGE
RT 230 BYPASS
LEHIGHTON
EAGLE
EAGLE
EAGLE
EAGLE
KUHNSVILLE
KUHNSVILLE
CONSHOHOCKEN
CONSHOHOCKEN
CONSHOHOCKEN
CONSHOHOCKEN
MORGANTOWN
CARLISLE
MECHANICSBURG
MECHANICSBURG
NEW CUMBERLAND
MANHEIM
STEELTON
HARRISBURG
OD
ENTRANCE SIDE,
ENTRANCE SIDE
EXITING SIDE
EXITING SIDE .
RIGHT OF UTIL BLDG
RIGHT OF UTIL BLDG
POLICE BARRACKS
NORTH BOUND
NORTH BOUND
SOUTH BOUND
. LEC
TTY
add
disc
DATE OF ORDER
VZ
VZ
VZ
VZ
VZ
VZ
VZ
VZ
VZ
VZ·
VZ
VZ
VZ
VZ
00
00 RIGHT SIDE
00 LEFT SIDE
00
UNITED
VZ
VZ
VZ
RIGHT SIDE
GROUND FLR
VZ
VZ
ODATOFC
VZ
..
. PA TURNPIKE INTERCHANGE #21
PATURNPIKE INTERCHANGE #14
PATURNPIKE INTERCHANGE #13
DENVER.
DRY RUN
MCCONNELLBURG
(717) 336-892Q
(717) 349-9938
(717) 485-3182
1PC
1PC
1PC
(724) 274-9892
1PC
PATURNPIKE ALLEGHENY VALLEY INTERCHANGE
SPRINGDALE
(724) 443-9713
1PC
PATURNPIKE BUTLER VALLEY INTERCHG #4
GIBSONIA
Worksheetin RFP #2005-081-011 Sections i &2.doc
VZ-GTE
2
9/2/2003
. move
Commonwealth of Pa
.-._-.-.---.- --.- Public Telephone Inventory --.---•
-
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........ _- .. -_._-------_._. _... _-----------
Pa Turnpike
MAIL COMMISSION STATEMENT/CHECK TO Daniel Dunchock, PO Box 67676, Harrisburg, PA 17106
I
ACCT"# 115001987
add
/
Telephone # Cis of Svc
(724) 658~9479 . 1PC
(724) 658-9483
: 1PC
(724) 636-6900 . ·1P.C
(724) 636-6901
WC .
(724) 636-6903
1PC
(724) 636-6971
1PC
(724) 843-9540
1PC
Listed Name
PA TURNPIKE
PATURNPIKE
PA TURNPIKE
PA TURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
Listed Address
GILMORE RD NORtH BEAVER TWP
GILMORE RD
NEW ROUTE 66
NEW ROUTE 66
RTE 30 W
RTE 30 W
ROUTE 51 INTERCHANGE
City
. NEW CASTLE
NEW CASTLE
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
BEAVER FALLS
(724) 843-9985
(724) 863-9818
(724) 863-9840
(724) 863-9935
. (724) 864-6525
(724) 925-1550
(724) 925-1557
(724) 925-7360
(724) 925-7980
(724) 940-0171
(724).940-0174
(724)593-9112
iPC
1PC
1PC
1PC
1PC
DOC
DOC
1PC
1PC
. 1PC
1pe
iPC
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
RTE 51 INTERCHANGE
INTERCHANGE # 7
INTERCHANGE # 7
INTERCHANGE # 7
INTERCHANGE # 7
NEW STANTON INTERCHANGE #76
NEW STANTON INTERCHANGE #76
NEW STANTON INTERCHANGE #76
NEW STANTON INTERCHANGE #76
CRANBERRY INTERCHANGE # 3
CRANBERRY INTERCHANGE # 3
DONEGAL INTERCHANGE #9
BEAVER FALLS
IRWIN
IRWIN
IRWIN
IRWIN
NEW STANTON
NEW STANTON
NEW STANTON
NEW STANTON
WARRENDALE
WARRENDALE
STAHLSTOWN
(814] 623,5031
(814] 652-9436
(1314] 735-9661
(814] 735-9670
iPC
1PC
iPC
1PC
PATURNPIKE
PATURNPIKE
PATURNPIKE
PA TURNPIKE
BEDFORD INTERCHANGE
EVERETIINTERCRANGE
123 S BREEZEWOOD RD
124 S BREEZEWOOD RD
BEDFORD
EVERETI
BREEZEWOOD
BREEZEWOOD
·Location
SOUTHBOUND
NORTHBOUND
BYPASS NORTH RAMP
BYPASS SOUTH RAMP
OUTDOOR RAMP
RAMP DO·
TOLL PLZ NORTH
LEC
VZ·
VZ
VZ
VZ
VZ
VZ-BA
VZ-BA
00 SO.UTH TOLL
LEFT SIDE 00
RIGHT SIDE 00 .
RIGHT SIDE ENTR
00 LEFT SIDE
VZ-BA
VZ-BA
VZ-BA
VZ-BA
VZ-BA
VZ-BA
VZ-BA
00·
00
00 OUTSIDE OF GATE
00 INSIDE OF GATE
-
00·
10 POLICE BARRACKS
00.
00
move
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VZ-BA
NORTH PITISBURGH
NORTH PITISBURGH
UNITED
UNITED.
BREEZEWOOD TEL
BREEZEWOOD TEL
I
3
disc
DATE OF ORDER .
I
-1
# stat's 80
Worksheet·in RFP #2005-081-011 Sections 1&2.doc
TTY
. 5/15/2003
5/15/2003
----_._----- ----_._-_._---.----_. :-_. ----- _._--- ---------------_.. --
------,--
Commonwealth of Pa
Public Telephone Inventory _
Shippensburg University
,
"
1
SUB ACCT
1115105008 1
1
1
1
MAIL.COMMISSION STATEMENT ICHECK TO SHIPPENSBURG UNIVERSITY MICHAEL F. BONAFAIR 1871 OLD MAIN DR_ SHIPPENSBURG PA 17257
1
MAC 19531
1
8TN (717) 532-9712 .
Telephone #
Cis of Sve
Listed Name
Listed Address
Location
LEC
City
(71-7t532-9712
SPRINT
1PC
SHIPPENSBURG UNIV
CUMBERLAND DR
SHIPPENSBURG MAIN ENTR
717} 532-9737
lPC
SHIPPENSBURG UNIV
SPRINT
CUMBERLAND DR
SHIPPENSBURG BY INFO DESK
(717) 532-9743
lPC
SHIPPENSBURG UNIV
SPRINT
OLD MAIN DR
SHIPPENSBURG CENTURY CAFE AREA
(717) 532-9751
1PC
SHIPPENSBURG UNIV
SPRINT
BUCKS DR
SHIPPENSBURG HEIGHES FIELD HSE RIGHT OF ENTR
(717) 532-9752
1PC
SHIPPENSBURG UNIV
BUCKS DR.
SPRINT
SHIPPENSBURG HEIGHES FIELD HSE RIGHT OF ENTR
(717)532-9777
lPC
SHIPPENSBURG UNIV
DAUPHIN DR
SPRINT
SHIPPENSBURG LACKHOVE HALL LEFT OF ENTR
(717)532-9802
lPC
SHIPPENSBURG UNIV
00 MAIN DR
SPRINT
SHIPPENSBURG CENTURY CAFE AREA
(717) 532-9814
1PC
SHIPPENSBURG UNIV
SPRINT
ADAMS OR
SHIPPENSBURG MCLEAN HALL LOBBY
717) 532-9817
1PC
SHIPPENSBURG UNIV
ADAMS & CUMBERLAND SHIPPENSBURG NAUGLE HALL LOBBY
SPRINT
(717) 532-9854
1PC
SHIPPENSBURG UNIV
SPRINT
LANCASTER OR
SHIPPENSBURG KEIFFER HALL RIGHT OF ENTR
(717)532-9911
1PC
SHIPPENSBURG UNIV
SPRINT
ADAMS OR
SHIPPENSBURG MEMORIAL AUDITORIUM BY ENTR
(717)532-9912
1PC
SHIPPENSBURG UNIV
SPRINr
LEBANON OR
SHIPPENSBURG SEAVERS APT LOBBY
(717) 532-9915
SPRINT
lPC
SHIPPENSBURG UNIV
DAUPHIN OR
SHIPPENSBURG MATH & COMPUTER CTR LOBBY
(717 532-9917
lPC
SHIPPENSBURG UNIV . DELAWARE OR
SPRINT
SHIPPENSBURG MCCUNE HALL RIGHT OF ENTR
(717) 532-9941
1PC
SPRINT
SHIPPENSBURG UNIV . CUMBERLAND OR
SHIPPENSBURG REISNER HALL DINING RM LOUNGE
(717) 532-9954
SHIPPENSBURG UNIV
SPRINT
1PC
YORK DR
SHIPPENSBURG HARLEY HALL LOBBY
(717) 532-9966
SPRINT
lPC
SHIPPENSBURG UNIV
FRANKLIN DR
SHIPPENSBURG LIBRARY LL 00 RM 010
(717) 532-9980
SPRINT
lPC
SHIPPENSBURG UN IV
CUMBERLAND OR
SHIPPENSBURG MOWERY HALL RIGHT OF ENTR
-
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add
disc
DATE OF ORDER
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Worksheet in RFP #2005-081-011 Sections 1&2_doc
-
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1
- - - -- ------------------ ._-----------.- --- --
..
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._--_ .. -. -_." ..- - ..- .. - . -"'-".- ... -.- .. '- .. _-_. __.... -_... - ..-.- ..
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__._._._-_._-_._---------------.------_._-_._-------
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- - - _._--------------_ ..
__.
Commonwealth of Pennsylvania
.. -- Public Telephone Inventory
Halfway Houses
I
MAIL COMMISSION STATEMENT/CHECK TO DEPARTMENT OF CORRECTIONS, AnN TIMOTHY RINGLER, PO BOX 59B LlSBURN RD, CAMP HILL PA 17001
ACCOUNT NMBR 115001976
BTN
I
LISTED NAME
LISTED ADDRESS
CITY
LOCATION
CLS OF SVC
215} 627-9672
(215) 844-9174
1PC
1PC
COMMUNITY CORRECTIONS
COMMUNITY CORRECTIONS
219 E. HIGH ST
219 E. HIGH ST
PHILA
PHILA
LOWER LEVEL
VZ
VZ
(215) 627-8505
(215) 849-9673
(215 922-9181
(215) 922-9182
1CC
iCC
1CC
iCC
COMMUNITY
COMMUNITY
COMMUNITY
COMMUNITY
407 N 8 ST
407 N 8TH ST
407·N 8TH ST
407 N 8TH ST
PHILA
PHI LA
PHILA
PHILA
LOWER LEVEL FACING WEST
LOWER LEVEL MIDDLE SET
LOWER LEVEL MIDDLE SET
UPPER LEVEL
VZ
VZ
VZ
VZ
(215) 978-9336
(215) 976-9603
1CC
iCC
COMMUNITY SVC CTR
COMMUNITY SVC CTR
1626·N 15TH ST
1626 N 15TH ST
PHILA
PHILA
ENTRANCE RIGHT PHONE
ENTRANCE LEFT PHONE
VZ
VZ
(215) 545-9384
(215) 732-9631
(215) 732-9665
(215) 732-9693
(215) 732-9697
1PC
1PC
1PC
1PC'
1PC
DEPT OF CORRECTIONS
COMMUNITY CORRECTION
COMMUNITY CORRECTION
COMMUNITY CORRECTION
COMMUNITY CORRECTION
1221
1221
1221
1221
1221
PHI LA
PHILA
PHI LA
PHILA
PHI LA
(614) 453-3194
(814) 454-3037
(614) 454-39B9
(614) 459-1402
(614) 456-2063·
(814) 456-2216
(614) 455-2760
1PC
1PC
1PC
1PC
1PC
1PC
1PC
ERIE COMM. CORRECTIONS
ERIE COMM_ CORRECTIONS
ERIE CO MM. CORRECTIONS
ERIE COMM. CORRECTIONS
ERIE COMM. CORRECTIONS
ERIE COMM. CORRECTIONS
ERIE COMM: CORRECTIONS
137W 2ND ST
137W 2ND ST
137W 2ND ST
137W 2ND ST
137W 2ND ST
137W 2ND ST
137W 2NDST
(570) 961-6162
(S70) 961-6378
PC
PC
COMMUNITY SERVICE CENTER 240 ADAMS AV
COMMUNITY SERVICE CENTER 240 ADAMS AV
(814) 536-9124
(814) 536-9880
(814) 536-9212
1PC
1PC
1PC
JOHNSTOWN COMM.CORRECTI 301 WASHINGTON ST JHNSTN
JOHNSTOWN COMM.CORRECTI 301 WASHINGTON ST JHNSTN
JOHNSTOWN COMM,CORRECTI 301 WASHINGTON ST JHNSTN
--PC
COMMUNITY SERVICE CENTER
COMMUNITY; SERVICE CTR
COMMUNITY; SERVICE CTR .
COMMUNITY; SERVICE CTR
CORRECTIONS
CORRECTIONS
CORRECTIONS
CORRECTIONS
add
disc
DATE OF ORDER
LEC
TELEPHONE #
move
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-
_ (61 D) 439-9002
(610) 439-9005
610) 439-9037
(610) 439-9405
PC
PC
PC
610
610
610
610
BAINBRIDGE ST
BAINBRIDGE ST
BAINBRIDGE ST
BAINBRIDGE ST
BAINBRIDGE ST
HAMILTON MALL
HAMILTON MALL
HAMILTON MALL
HAMILTON MALL
LEFT SET. LEFT WALL
. CENTER 5 .
CENTERS
CENTERS
CENTERS
ERIE
ERIE
ERIE
ERIE
ERIE
ERIE
ERIE
FRONT LOBBY
2ND FLR
2ND FLR
2ND FLR
3RD FLR
3RD FLR
3RD FLR
SCRANTO BY SODA MACHINE NR'STEPS
SCRANTO 240 ADAMS AV,SCRANTON
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9/10/2003
. 9/10/2003
9/10/2003
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10/26/2003
10/28/2003
10/26/2003
10/14/2003
10/14/2003
10/14/2003
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9/19/2003
9/19/2003
9/19/2003
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FLR 2 HALLWAY 2ND FROM RIG
FLR 2 HALLWAY 2NQ FROM LEF
FLR 2 HALLWAY LEFT OF 4
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Worksheet In RFP #2005-061-011 Sections 1&2.doc
. 1
----------------------------------------------_.
-----.---~--~------------------- ..
---.---------- - - - - - - - - - - - - - - - - - -
Commonwealth of Pennsylvania.
Public Telephone Inventory
Halrway Houses
27
27
27
27
CORR CTR
CORR CTR
CORR CTR
CORR CTR
N CAMERSON
N CAMERSON
N CAMERSON
N CAMERSON
(717) 255-9475
(717) 255-9812
(717) 255-9814
(717) 255-9816
PC
PC
PC
PC
HARRISBURG
HARRISBURG
HARRISBURG
HARRISBURG
(724) 983-9955
(724) 983-9956
1CC
PC
SHARON COMM SVC CTR
300 W STATE ST
SHARON COMMUNITY SVC CTR 300 W STATE ST
(412) 361-8999
(412) 361-9876
PC
PC
COMMUNITY TREATMENT CTR
COMMUNITY TREATMENT CTR
(412) 682·9494
PC
WOMEN'S COMMUNITY SVC
(412) 231-8916
(412) 231-8973
(412) 231-9172
PC
PC
PC
PRE-RELEASE CENTER
PRE RELEASE CENTER
PRE RELEASE CENTER
(717) 845-9015
(717) 845-9977
PC
PC
YORK COMM. CORRECTIONS
YORI< COMM. CORRECTIONS
.
ST
ST
ST
ST
HARRISBl
HARRISBl
HARRISBl
HARRISBl
MAIN DESK AREA
BESIDE H·ESS'S GAS ST A
RECAREA
MAIN LOBBY
VZ
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SHARON AT COMMUNITY TREATMENT CSHARON ON STAIRS
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PITTSBUR BSMNT UNDR STPS
PITTSBUR BSMNT LNDRY RM RGT SET
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317 W MARKET ST
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501 N NEGLEY AVE
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cn 535 S AIKEN AVE
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Worksheet In RFP #2005-081-011 SecUons 1&2.doc
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Commonwealth of Pennsylvania
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Public Telephone Inventory
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MAIL C~MISSION StTEMENTICHECK TO!
Account #
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Game Commission
AGENCY
. CODE 0
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.
Mr· Thom'!!.~y.lle, Game Commission, 2001 Elmerl~n Av~~.~e, fj~W~~!!!.a!_r UI11 Q:1l797
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Tel. Number
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·(717) 255-9B02
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PENNAGAMEGOMMISSION
J717) 255-9B03
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Listed Address
.
2001 ELMERTONAVE
2001 ELMERTON AVE
IClty
HARRISBURG
,HARRISBURG
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Location
2001 ElMERTON.-SUSQUENNA
LFT PAST RECEP.OOWN HALLWAY. UPSTAIRS
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DATE OF ORDER
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-.-- ._---------------.-_._-----.. __ ..-_._-- ---------------_._--_.. _-----_.-._---_._------,--
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I
Commo'nwealth of Pennsylvania'
Public Telephone Inventory
Labor Industry
IMAC
I
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I
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MAIL COMMISSION STATEMENT/CHECK TO; Mr. John Hagstrom, Labor & Industry Bldg, 7th and Forster Slreet, Room 212, Harrisburg, PA 17120
Account 106007648
-'
Account #
Tel Number
(B14) 255-9900
(B14) 255-9904
(814) 255-9932
(814) 255-9948
B14) 255-9952
(814) 255-9959
(814) 255-9960
(814).255-9970
(B14) 255-9974
(814) 255-9992
(814) 255-9995
Listed Name
Dept of Labor and Industry
DeptofLaborandlndus\ry
Deet of Labor and Industry
Dept of Labor and Industry
Dept of Labor and Industry
Dept of Labor and Industry
Dept of Labor and Industry
Dept of Labor and Industry
Dept of Labor and Industry
Dept of Labor and Industry
Dept of Labor and Industry
Listed Address
727 Goucher SI Johnstown Pa
727 Goucher St Johnstown Pa
727 Goucher St Johnstown Pa
727 Goucher St Johnstown Pa
727 Goucher St Johnstown Pa.
727 Goucher St Johnstown Pa
727 Goucher St Johnstown Pa
727 Goucher St Johnstown Pa
727 Goucher St Johnstown Pa
727 Goucher St Johnstown Pa
727 Goucher St Johnstown Pa
# STAT'S 11
Location
LEC
add
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DATE OF ORDER
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5/16/2005Worksheet in RFP #2005-081-011 Sections 1&2.doc
9/9/2003
. 9/9/2003
9/9/2003
9/9/2003
9/9/2003
9/9/2003
9/9/2003
9/9/2003
9/9/2003
9/9/2003
------------
RFP #2005-081-011
Attachment 2 ..:. Section 1
Public Payphone Station Inventory,
The public payphone station inventory i~ provided as a separate MIcrosoft Excel file
consisting of nineteen (19) tabs, attached to this page. One (1) tab is a summary,p'age of
the approximately 902 public payphones and approximately forty-two (42) TTYs
installed throughout Pennsylvania, following by eighteen (18) tabs broken down by
Commonwealth Agencies. All tabs total thirty-seven (37) pages .
•
PA 2004 Inventory
10-2S-04,xls
"
,
i.
,I
Page'78 of297 '
,.
RFP #2005-081-011
Attachment 3 - Section 1
.Coin/Card Public Telephone
Installation and Cutover Schedule
The coin/card public telephone service technical requirements are listed in Section 1.5-A
of this' RFP. These requirements are to be considered minirimm and must be included in
any proposal, regardless of what other services the Contractor includes in its proposal.
All coin/card public telephone service shall be installed using a procedure such that there
shall be no interruption of the existing coin/card telephone service. The Contractor will
use the coin/card inventory from Attachment 2 to develop its installation schedule, which
will be used to eval:uate the Contractor's cutover schedule and plan. Each responding
Contractor must submit a detailed cutover schedule with its proposal, including time
frames for the various stages of installation, including tests, acceptance by the
Commonwealth including ending time of the project.
Page 79 of 297
RFP #2005-081-011
Attachment 4-A - Section 1
Verizon Public Telephone Tariffs
,.
41
.
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'11"
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J,.wi!
PA Vz North Section
5.pdf
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PUC #500 SectIon PA Corrp Svc 500 Vz North PA Section Vz North PA Section
36A. pdf.
Tariff Section 35B. pd!
34. pdf
18. pdf
.~.
PUC #500 Section
ADA. pdf
;: .. "
;11;
PUC #500 Section
38A.pdf·
PUC #500 Sectjon
39A.pdf
Page 80 of 297
PUC #500 Section
37A.pdf
--
--.--~ ~ .. ~...
---.. --_._._ ....
_- _._.---.._--- '-'--- _._-._------.
---------- --------
----- - .._-------._--- -..
------_.-
._--,-~---.----.----
Telephone - Pa. P.U.C. No.11
VERIZON North Incorporated
Section 5
Original Sheet 1
1. MESSAGE TOLL TELEPHONE SERVICE
---
----
--~------
-~-(l-
~------~- __ ~_ -
_______
A. APPLICATION
Part 1of this tariff applies to message toll telephone service originated 1rom a General Telephone Company of Pennsylvania
rate center which terminates within aLocal Access and Transport Area (LATA) and within the State of Pennsylvania. The
points between which service is furnished on a local basis are indicated by the Local General Tariffs governing the rates for
exchange service.
.
!
,:
I
I
B. GENERAL REGULATIONS
1.
.:
I
I
DEFINITION
I-
.Message toll telephone service is that of furnishing facilities for telephone communication between telephones in
differentlocal service areas of the same LATA in accordance with the regulations and system ofcharges specified in
Part 1of this tariff. The toll service charges specified in Part 1 of this tariff are in payment for all service furnished .
between the calling and called telephones.
2.
UNDERTAKING OF TELEPHONE COMPANY
The Telephone Company does not transmit messages, but offers, subject to the terms and conditions specified in Pact;
1 of this tariff, the use of its facilities where ayailable for communication between customers .
. 3.
PRIORITY OF SERVICE
In case a shortage of facilities exists at any time either for temporary or protracted periods, the furnishing of message
toll telephone service shall take precedence over the use of trunk lines betwee~ central offices for the furnishing of the'
following types of channels: extension, branch exchange station, tie, private, teletypewriter, program transmission,
short period talking, secretarial, toll terminal and foreign exchange.
4.
LIABILITY OF TELEPHONE COMPANY
The liability of the Telephone Company for damages arising out of mistakes, omissions, interruptions, delays, Dt errors
or defects in transmission, or failures or defects in the Telephone Company's equipment occurring in·the course of
furnishing se·rvice Of. other facilities and not caused by the negligence of the customer, or of the Telephone Company
in failing to maintain proper standards of maintenance and operation and to exercise reasonable supervision, shall in
no event exceed an amount equivalent to the proportionate charge to the customer for the period of service during
which such mistake, omission, interruption, ~elay, or error or defect in transmission, or failure or defect in the
Telephone Company's equipment occurs. Adjustments within the limits provided herein may be made by direct
payment to the customer or by credit to the customer's account.
Issued: November 25, 2002
Effective: November 26, 2002
I
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!
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Telephone - Pa: P.U.C. No. 11.
Section ,5
, Original Sheet 2
VERIZON North Incorporated
1. MESSAGE TOLL TELEPHONE SERVICE
B. GENERAL REGULATIONS (Cont'd)
5.
USE,
a.
,Use of Servir;e
Service.is provided for use by the customer and may be used by others, when so authorized by the customer,
provided that all such usage shall be subject to the provisions of Part 1 of this tariff,
!
.!
,
b.
Use of Seriice for Unlawful Purposes
Service is furnished subject to the condition that it will not be used for an unlawful purpose. Service wili not be
fumished, if any law enforcement agency, acting within its jurisdiction, advises that such service is being used or
, will be used in violation of the law, or if the Telephone Company receives other evidence that such service is
being or will be so used.
c, - Use of Service With Customer-Provided Equipment
Custom'er-provided terminal equipment and communications systems may be connected to exchange facilities
of the Telephone Company subject to the regulations and rates applicable to the connection or such facilities, to
the local and long distanceTelecommunica'tions System of the Telephone Company as provided by Tariffs
Telephone-Pa. P.U.C, Nos. 1, 3, 4 and 6.
6.
SERVICE USED FOR DATA TRANSMISSION
'a.
Message toll telephone service is available for use on a two-point service basis with data transmitting and/or
receiving equipment for the transmission and reception of data signals.
, b. 'The regulations and rates for each 'call made for the purpose of transmitting data signals are those applicable for
m'essage toll lelephone station-Io-station and person-Io-person services according to the connection
established.
'
7.
RESALE OF SERVICE
When Message Tol) Telephone Service is provided for resale, a discount of 5% (five' percent) will apply. This discount
applies only to two-point service and does not include associated services, Venzon North Discount Calling Service,
': Verizon North Between Friends and Selective Exchange Calling Plan Service are available for resale at tariffed rates
and must be applied on aper customer (end user) basis, The resale provisio~s will be available upon completion of
Company and reseller arrangements. Services and facilities will be provided to resellers that have been duly
, authotized to transact business within the Commonwealth of Pennsylvania on a non discriminatoty basis.
8.
INTRALATA PRIMARY INTEREXCHANGE CARRIER (IPIC) FEE CREDIT
Acredit per line for the amount charged by a company other than Verizon North for IntraLATA Message Toll
Telephone Service will be issued to customers for IPIC change charge when changing their IPIC to Verizon North.
C. TWO-POINT SERVICE
1.
DEfiNITIONS
Bill to Third Party
The term "Bill to Third Party" denotes a billing arrangement by which a call may be charged to an authorized station as
determined by the Telephone Company other than the station originating the call or the station where the call is
terminated.
IC} Indicates Change' ,
Issued: November 25, 2002
Effective: November 26, 2002
I
:
Telephone - Pa. P.U.q. No. ii'
VERIZON North 'Incorporated
Section 5
Original Sheet 3
I
I
C. TWO-POINT SERVICE (C~nt'd)
I,
I
DEFINITIONS (C~nt'd)
i
Calling Card
I
The term "Calling Card" denotes a billing arrangement by which a call may be charged to an authorized Telephone
Company Calling Card Number.
I
I
Collect Gall
The term "Collect Call" denotes a billing arrangement by which the charge for a call may be reversed provided the'
charge is accepted at the called slation. A collect call may be billed to a Calling Card or third party number. In the
case of a collect callto,a pay telephone, the charge must be billed to a calling card or third'party number, or the call
may be reori~inated from the cal/ed station.
Operator Person:to-Person
The term "Operator 'Person-to-Person" denotes that service where the person originating the, call specifies to the,
Jelephone Company operator a particular person to be reached, a particular mobile station to be reached through a
Miscellaneous Common Carrier attendant, or a particuiar station, department, or office to be reached through a
Centrex or PBX a t t e n d a n t . . . ·
'
When, after the station, Miscellaneous Common Carrier mobile radio system, Centrex, or PBX calleid has been
reached and while the connection remains established, the person 'originating the call requests or agrees to talk to any
person other than the person specified, or to any other p'erson or mobile station to be reached through a
,Miscellaneous Common Carrier attendant, or to any other station, department or office to be reached through a
Centrex or PBX attendant, the classification of the call remains person-to-person,
,When the person originating the call wishes arrangements made in advance with a particular party or station for the
establishment of a conne~tion at a specified ~ime (appointment call), the call is classified as'person-to-person.
(C) Indicates Change
Issued: November 25, 2002
I
I
1. MESSAGE TOLL TELEPHONE SERVICE
1.
i
'j
Effective: November 26, 2002
Telephone - Pa. P.U.C. No. 11
VERIZON North Incorporated
Section 5
Original Sheet 4
1. MESSAGE TOLL TELEPHONE SERVICE
C. TWO-POINT SERVICE (Cont'd)
1.,. DEFINITIONS (Cont'd)
Operator Person-to-Person (Cont'd)
The Telephone Company does not undertake in connection with person-to-person service to bring 10 a station a called
person who cannol be reached at a station'connected to the General Telephone Company of Pennsylvania. However,
at the request of the calling party, the Telephone Company, when possible, will arrange on behalf of the calling party,
for messenger service; that is, a messenger or other means to notify the called party of the call. The Telephone
Company shall be reimbursed by the calling party for the amount expended fOf such messenger service, such charges
being subject to prior aulhorization by the calling party to the extent that they can be determined in advance. Such
charges for messenger ,service are In addition to the tariff charges for the message.
Station
.
.
The term "Station" denotes the network control signaling unit and any other equipm~nt provided in accordance with
Telephone Excha,nge Service l'ariffs of this Company's concurring and connecting carriers, or Tariffs of this
Company's other participating carriers, or furnished by foreign telephone administrations, at-a customer's premises',or:
at pay telephone locations which enables a customer to establish communications connections and to effect
communic~tions through such connections.
;
Station-to-Station
The term "Station-to-Station" denotes that service where the person originating the call dials the telephone number
desired or gi~es to the Telephone Company operator the telephone number of the desired slation, Miscellaneous
Common Carrier connecting circuit, Centrex, PBX, Centrex station, or PBX station which is reached directly rather
, than through a Centrex or PBX attendant, or gives only. the name and address under which the number of the desired
slatiqn, Miscellaneous Common Carrier connecling circuit, Centrex or PBX is listed and does not specify a particular
person to be reached, nor aparticular mobile station to be reached through a Miscellaneous Common Carrier
attendant, nor Cj particular slaiion, department or office to be reached through a Centrex orPBX attendant.
,
I
(e) Indicates Change
Issued: November 25, 2002
Effective: November 26, 2002
T~lephone
- Pa. P.U.C. No. 11
Section 5
Original Sheet 5
VERIZON North Incorporated
,
I
I
i
I
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1, MESSAGE TOLL TELEPHONE SERVICE
'I'
I,I
C. TWO-POINT SERVICE (Cont'd)
, 1.
i
DEFINITIONS (Cont'd)
'I
I
Station-to-Station (Cont'd)
I
,I
The classes of station-to-station service offered are as follows:
I
I
"Dial Station-to-Station" is that station-to-station service where the person originating the cal! from other than'
a pay telephone dials the telephone number desired and the call is completed without the assistance of a
Telephone Company operator and the call is not billed to a number other than the originating number, except:
when an operator records the originating telephone number where no autom~tic recording equipment is
available; When an operator reaches the called telephone number where facilities are not available for dial
completion; when an operator places a call for a calling party who identifies himself as being handiqlpped and
unable to dial the call be~ause of his handicap; and when an operator reestablishes a, call which has been
interrupted after the called number has been reached.
!
"Coin Paid Customer Dialed" is that statiqn-to-station service where the person originates the call from a pay
telephone, dials "1" plus the called number, and pays for the call by depositing the coins in the coin telephome;:,
"Calling Card Customer Dialed" is that station-to-station service where the person originating the call charges
the 'call to an authorized Telephone Company Calling Card Number. ,
,
,
"Operator Station" is that station-to-station,service where the person originating the call dials "0" plus the
called number and charges the call to a third humber, special billing number or makes the cal! collec!. "Operator
Station" is also that station-to-station service where the person originating t,he call dials "0" and requests the
operator to dial the desired number 'and charge the call to a Calling Card, third number, special billing number,
make it a collect call or pay for the call. All Station Time and Charge Requests are also included in this
category.
(C) Indicates Change
Issued: November 25, 2002
Effective: November 26, 2002
I
II
-.~--------
Telephone - Pa. P,U.C. No. 11
VERIZON North Incorporated
Section 5
Original Sheet 6
1. MESSAGE TOLL TELEPHONE SERVICE
C. TWO-POINT SERVICE (Cont'd)
2.
PROCEDURE FOR DETERMINING A RATE
a. 'In order to determine the rate for a given class of service between two points 'in the State of Pennsylvania, the
steps to be followed are:
'
(1)
Refer to Part 1 of this tariff and note the V and H coordinates for the rate centers involved, together with any
other rate information in the V-H coordinate columns. In accordance with the instructions therein, determine
'the rate airline distance between the rate centers involved. '
(2) ':For Harrisburg, Philadelphia, and Pittsburgh, to points for which the direct distance is 40 miles or less from
the respective zones, toll rates are based on the airline distance between the points. To points for which the
direct distances to the respective zones are more than 40 miles, toll rates are based on the distances to
Zone 1with a minimum of 41 miles.
.. (3) Refer to the appropriate rate table in 9. following. Opposite the mileage step which includes the mileage
determined as in (1) above will be found the rates for all classes of service between the rate centers
'
involved.
3.
METHOD OF APPLYING RATES
,
,
Mes,sage toll telephone service rates between points within a LATA in Pennsylvania are based on the airline distance
between rate centers. In general, each point is designated as a rate center except that certain small towns or
"'
communities are assigned adjacent) rate centers with which they are closely associated for communication purposes
or by community of interest and in the large metropolitan areas there are several rale centers. Each exchange area
has one rate center except the Harrisburg, Philadelphia, Pittsburg,h, Philadelphia Suburban and Pittsburgh Suburban
exchange ,a~eas which are divided into zones each of which has a separate rate cent~r.
For the purpose of determining rate distances, a vertical (V) and horizontal (H) coordinate system is used. TheV-H
system consists of a series of coordinates which represent a theoretical grid of vertical and horizonta[ lines covering
the State of Pennsylvania. The spacing between these lines is about ,1,670 feet and an intersection of a'ny, two grid
lines represents the center of an area approximately one-tenth of a square mile designated by the two coordinates.,
Issued: November 25, 2002'
Effective: November 26, 2002
-------------_.--------- --_._-----_._-----
- -------- --_._- -
--
..
...
__._--._-._---.----
------'-
----------._-
Telephone - Pa. P.W.C. No. 11
Section 5
Original Sheet 7
. VERIZON North Incorporated
1. MESSAGE TOLL TELEPHONE SERVICE
C. T'WO-POINT SERVICE (Cont'd)
3.
"
'
METHOD OF APPLYING RATES (Cont'd)
.
'
The location of a rate center expressed in latitude and longitude can be converted mathematically to Its grid location,
i,e" vertical (V) and horizontal (H) coordinates. These coordinates permit calculation of the distance between any two
such rate centers. The rate applicable for the distance so obtained is as provided in 9. following,
.,
The Vand the H coordinates for each rate center, and the rate center for each central office, in the State of'
Pennsylvania are listed in the Rate Guide in Part 3 of this tariff,
.
When service is available to a point not listed in this tariff, the rate center is the rate center for the central office
through which exchange telephone service at the point Is fur)lished.
4. -. CLASSES OF SERVICE
Service is offered on a Dial Station-to-Station . Coin Paid Customer Dialed, Calling Card Customer Dialed, Operator
Station, or Operator Person-la-Person basis,
Charges for messages within these classes of service are based upon the day of the week and the time of day that
each initial m.inute or additional minute begins.
Peak and Off-Peak Rate Periods - Peak rates apply from 7:00 a.m. to and including 6:59 p,m., Monday thru Friday.
Off-Peak r~tes apply during all other time periods, including Saturdays, Sundays and the holidays listed in paragraph
1.C.B, of this Tariff.
.\
(C) Indicates Change .
Issued: November 25, 2002
Effective: November 26, 2002
._------------,
\'
Telephone - Pa. P.U.C. No. 11
VERIZON North Incorporated
Section 5
Original Sheet 8 .
·1. MESSAGE TOLL TELEPHONE SERVICE
C. TWO-POINT SERVICE (Cont'd)
5.
INITIAL MINUTE, ADDITIONAL MINUTES AND DISCOUNTS
Rates are quoted in terms of initial minute and additional minutes.
a.. All Calls
. Initial minute rates given in the rate table in 9. a. following are for connections of one minute or any fraction
thereof.
b. All additional minute rates giveri in the rate table in 9.a. following are for each additional minute or any fraction
thereof that the connection continues beyond the in itiai minute.
6.
TIMING OF MESSAGES
. a. The time when connection is established, (determined in accordance with the time-standard or daylight saving observed at the iDeation of the rate center of the calling station) determines whether Peak or Off-P!3ak rates apply.
This rule applies whether the call is sent as paid or coUect.
(i)
in cases where amessage begins in one rate period and ends in another, the rate in effect at the time the
connection is established applies to the initial minute. The rate for each additional minute is the rate. in·
effect at the beginning of each ~dditional minute of.usage.
(2)
On Station-la-Station messages, chargeable time begins when conneption is established between the.
calling station and the called statlor], Miscellaneous Common Carrier mobile radio system or PBX.
(el indicates Change
Issued: November 25, 2002
Effective: November 26, 2002
,
I ••.••
Telephone - Pa. P.U.C. No. 11
VERIZON North Incorporated
Section 5
Original Sheet 9
I
I
I
. 1. MESSAGE TOLL TELEPHONE SERVICE
I
C. TWO-POINT SERVICE (Cont'd)
I!
6. TIMING OF MESSAGES (Cont'd)
(3)
On Person-to-Person messages, chargeable time begins when connection is established between the calling
person and the particular person or station specified or an agreed alternate.
b. Chargeable time ends when the cailing station "hangs up" thereby releasing the network connection. If the called
station "hangs up" buUhe calling slation does not, chargeable time ends when the network connection is rele.ased
either by automatic timing equipment in the telephone network or by the Telephone Company operator.
c. Chargeable time does not include time lost beca~se of faults or defects in .the service.
.
.
d. When exchange telephone service used for Message Toll Telephon.e Service Is connected through a Service
Terminating Arrangement or Connecting Arrangement at a customer's premises to a communications system,
chargeable time for all calls begins when a call from the telecommunications network terminates in or passes
through the first terminal equipment on that communications system. It is the customer's responsibility to furnish
answer supervision so that chargeable time. may begin.
.
7. REVERSAL OF CHARGES (COLLECT CALLS)
The regularly established
bperator Station-to-Station or Operat0r Person-Io-Person rates apply.
.
'
I
8. RATES APPl!ICABLE ON CERTAIN HOLIDAYS
.On Christmas Day (December 25), New Year's Day (January i), Independence Day (July 4), Thanksgiving Day and
Labor Day, the rate applicable is the Off-Peak rate, unless a lower rate would normally apply. .
.
.
\
(e) Indicates Change
Iss.ued: November 25, 2002
'Effective: November 26, 2002
-
---------------
.1
./
II
'1
I!
Telephone - Pa. P.U.C. No: 11
Section 5
:Original Sheet 10
VERIZON ·North Incorporated
1. MESSAGE TOLL TELEPHONE SERVICE
C. TWO-POINT SERVICE (Conl'd)
9. TABLE OF RATES
a. Dial Station-to-Station Calls (1)
The following rate·s.are applicable to exchanges governed by Tariffs Telephone-Pa. P.U.C. Nos. 5 and 6.
Rate
Mileage
1-10
11-16 .
17-22
23-30
31-40
41-55
56-70
71-124
125-196
197-292
293~354
Initial
Minute
$:130
.130
.160
.1M
.160
.160
.160
.160
.160
.160
.160
Peak
Each Additional
Minute
$.130
.130
.160
.HiD
.160
.160
.160
.160
.160
.160
.160
Off Peak
Initial Each Additional
Minute
Minute
$.065
.065
.080
.080
.OBO
.080
.080
.080
.080 .
.080
.080
$.065
.065
.080
.OBO
.080
.080
.080'
.080
·1
.OBO
.OBO
.080
(2) The following rates are applicable to exch?nges governed by Tariffs Telephone-Pa. P.U.C. Nos. 1 and 3.
Rate· (
Mileage
Initial
Minute
1-10
11-16
$.130
'.130
.160
.160
.160
.160
.160
.160
.160
.160
.160
17-22
23-30
31-40
41-55
56-70
71-124
125-196
197-292
293-354
(3)
Peak
Each Additional
Minute
$.130
.130
.160
.160 .
.160
.160
.160
.160'
.160
.. 160
.160
Off Peak
Initial Each Additional
Minute
Minute
$.065
.065
.080
.080
.080
.080
.080
.080
.080
.080
.080
$.065
.065
.080
.080
'.080
.080
.080
.080
.080
.080
.OBO
The following service charges are applicable to exchanges governed.by Tariffs Telephone-Pa. P.U.C. Nos. 1,
3, 5.and 6.
.
Dialed Station Rate Schedule Charge Plus:
Calling Card Customer Dialed
$ .65 ,.
Operator Station-to-Station'
1.20
Person-to-Person
3.00
(4)
Rate Application Periods
Peak rates apply from 7:00 a.m. to and including 6:59 p.m., Monday thru Friday. Off-Peak rates apply during
all other time periods, including Saturdays, Sundays and the holidays listed in paragraph 1.C.B. of this Tariff.
'Includes all Time and Charge calls.
""Rates for calls originated from Coin Telephones are on Sheet 12E.
(C) Indicates Change
(0) Indicates Decrease
Issued: November 25, 2002
Effective: Novel]1ber 26, 2002
•••••• "
••
"
........ " . . . . . . . . . . . . . . . . . . . . . . . . . _
~
. . . . . . . P'
~
........
"_
. . . . . . w ••
-
. . . . . . . . . . . . . . . . . .- - "
.~
. . . . .- •
...... "
Telephone - Pa. P.U.C. No. 11
Section 5
Original Sheet 11
VERIZON North Incorporated
1. MESSAGE TOl.:LTELEPHONE SERVICE
C. TWO-POINT SERVICE (Cont'd)
9. TABLE OF RATES (Cont'd)
Effective: November 26, 2002
~
------
--~-~~~
~~~~-
Telephone - Pa. P.U,C. No. 11
Section 5
Original Sheet 12·
VERIZON North Incorporated
1. MESSAGE TOLL TELEPHONE SERVI.CE
C. TWO-POINTS·ERVICE (Cont'd)
9. TABLE OF RATES (Cont'd)
c. Rates for Calls Placed with the Assistance of an Operator\ (1) The following rates are applicable to exchanges governed by Tariffs Telephone-Pa. P.U.C. Nos.
'"
~
and 6.
Peak
Off Peak
Each Additional
Initial Each Additional
Initial
Rate
Minute
. Minute.
Minute
·Mileage
Minute
1-10 .
$.130
$.065
$.065
$.130
.130
.065
.065
11-16
.130
.160
.080
.080
.160
17-22
.160 .
.080
. 080
.160
23-30
.160
.080
.b80
31-40
.160
.160
.080
.080
.160
41-55
.160
.160
.080
.080
56-70
.160
.0Bo
.OBO
71-124
.160
125-196
.160
.160
.080
.080
.160
.OBO
.OBO
197-292
.160
.160
.OBO
.080
.160
293-354
(2) The following rates are applicable to exchanges governed by Tariffs Telephone-Pa. P.U.C. Nos. 1 an'd 3.
Peak
Off Peak
Each Additional .
Initial Each Additional
Rate
Initial
Minute
Mileage
Minute
Minute
Minute.
$.130
$.065
$.065
1-10
$.130
.. 065
j 1-16
.130
.130
.065
.. 17-22
.160
.080.
.080
.160
.160
.OBO·
.080
23-30
.160
.. 080
.160
.OBO
.160
31·40
.0Bo
.080
.160
.160
41-55
.OBO
.080
56-70
.160
.160
.OBO
.080
.160
:160
7.1-124
.0Bo
.080
125-196
.160
.160
.160·
.160
.080
.080
197-2n
.. OBO
.160
.160
.OBO
293-354
(3) The following service charges are applicable to exchanges governed by Tariffs Telephone-Pa. P.U.C. Nos. 1,
3,5 and 6.
.
Operator Assistance Rate Schedule Charge Plus:
Calling Card Customer Dialed
$ .65
"operatorStation-to-Station*
1.20
Person-to-Person
3.00
(4) Rate Application Periods
Peak rates apply from 7:00 a.m. to and including 6:59 p.m., Monday thru Friday. Off-Peak rates apply during
all other time periods, including Saturdays, Sundays and the holidays lis~ed in paragraph 1.C.B. of this Tariff.
(5) Public Payphone. Usage Surcharge
In addition to any applicable Operator Handled Service Charge, this surcharge applies to all com·pleted local
and Intralata long distance calls that are made from a payphone and are not paid by coins being placed in· .
the payphone.coin box.
This surcharge does not apply to calls made to emergency numbers (911), calls to a telecommunications
relay service, or local calls for which the caller has made the required coin deposit.
Public Payphone Usage, per call surcharge' $0.25
'Includes all Time and Charge calls.
"Rates for Qalls originated from Coin Telephones'are on Sheet 12E.
Ie) Indicates Change
Issuel:l: November 25, 200.2
Effective: November' 26, 2002
\
I
Telephone - Pa, P,U,C, No, 11
!I ,
Section 5
, Original Sheet 13
VERIZON North Incorporated
I
i
i
1, MESSAGE TOLL TELEPHONE SERVICE
\
C, TWO-POINT SERVICE (Cont'd) ,
)
9, TABLE ,OF RATES (Co,nt'd)
d, Rates for Calls Placed Using a Calling Card (i)
The foHowing rates are applicable to exchanges governed by Tariffs Telephone-Pa, P,U,C, Nos, 5 and 6,
Rate
Mileage
1-10
11-16
17-22
23·30
31·40
41-55
56·70
, 71·124
125·196
197-292
29,3·354'
(2)
I
Off Peak
Initial 'Each Additional
Minute
Minute
$,065
$,065
,065
,065
,080
,080
,080
,080
,080
,080
,080,
,080
,080
,080
' ,080
,080
,080
,080
,080
,080
,080
,080
Peak
Initial
Each Additional
Minute
Minute
$,130
$,130
,130
,130
,160
,160
,160
,160
,160
,160
,160
,160
,160
,160
' ,160
,160
,160
,160
,160
,160
,160
,160
"
The following rates are applicable to exchanges governed by Tariffs Telephone-Pa, P,U, C, Nos" 1 and 3.
Rate,
Mileage
1-10
11-16
17-22
23-30
31·40
41·55
56·70
71-124
125·196
197·292
293·354
Peak '
Initial
Each Additional
,Minute
Minute
$,130 '
$.130
,130
,130
,160
.160
,160
,160
,160
,160
,160
,160
,,160
,160
,160
,160
,160
,160
,160
.160
.160
.160
'Off Peak
Initial Each Additional
, Minute
Minute
,$,065
$.065
;065
,065
,080
,080
,080
,080
,OBO
.080
,080
,080
,080
,080
,OBO
,080
,OBO,
,OBO
,
'
,OBO
,080
, ,080
.080
(3) The following service charges are applicable to exchanges govemed by Tariffs Telephone·Pi3. P,l:J.C. Nos, 1.
3,5 and 6.
'
Calling Card Rate Schedule Charge Plus:
Calling Card Customer Dialed
$ ,65 ••
Operator Station·to-Station*
1.20
Person-to-Person ,
3;00
- (4)
Rate Application Periods
,
,
Peak rates apply from 7:00 a,m, to and including 6:59 p,m" Monday thru Friday, Off-Peak rates apply during
all other ti~e periods, including Saturdays, Sundays and the holidays listed in paragraph 1.C.B, of this Tariff.
'Includes all Time and Charge calls,
"Rates for calls originated from Coin Telephones are on Sheet 12E.
(C) Indicates Change
(D) Indicates Decrease
Issued: November 25, 2002
Effective: November 26, 2002
I
Telephone - Pa. P.U.C. No. 11
VERIZON North Ihcorporated
Section 5
Original Sheet 14
I
I
I
1. MESSAGE TOLL TELEPHONE SERVICE
I
C. TWO-POINT SERVICE (Cont'd)
9. TABLE OF RATES (Cont'd)
e.
i
.i
Rates for Person-la-Person Calls -
.'(1)
The following rates are a'pplicable to exchanges governed by Tariffs Telephone-Pa. P.U.C. Nos. 5 and 6..
. j
Rate
Mileage
1-10
11-,16
17~22
23-30
31-40
41-55
56-70
\ 71-124
125-196
197-292
293-354
Peak
Initial
Each Additional
Minute
Minute
$.130
.130
.160
.160
.160
.160
.160
.160
.160
.160
.160
$.130
.130
.160
.160
.160
.160
.160
.160
.. 160
.160
.160
Off Peak
Initial Each Additional
Minute
Minute
$.065
.065
.080
.080
.080
.080
.080
.080
.080
.080
.080
I,
$.065
.065
.080
.080
.080
.080
.080
.0'80
.080
.080
.mio
(2) The foHowing rates are applicable tq exchanges governed 'by Tariffs Telephone-Pa. P.U.C. Nos. 1 and 3.
Rate
Mileage
1-10
.11-16
17-22
23-30
31-40
41-55
56-70
71-124
125-196
197-292
293-354
.(3)
Initial'
. Minute
Peak
Each Additional
Minute
$.130
.130
.160
'.160
.160
$.130
.130
.160
.160
.160
.160
.160
.160
.160
.160
.160
.160
.160
.160
.160
.160
.160
Off Peak
Initial Each Additional
Minute
Minute .
$.065
.065
.080
.080
.080
:080
.080
.080
.080
.080
.080 .
$.065
.065
.080
.080
.080
.080
.080
.080
.080
.080
.080
.'
The following service charges are applicable to exchanges governed by Tariffs Telephone-Pa. P.U.C. Nos. 1,
.
3,5 and 6.
Person-to-Person Rate Schedule Charge Plus:
Calling Card Custorner Dialed
$ .65
Op(3rator Stalion-lo-Station'
1.20
Person-la-Person .
3.00
(4)
Rate Application Periods
Peak rates apply from 7:00 a.rn: to and including 6:59 p.m., Monday tliru Frid~y. Off-Peak rates apply during
all other time periods, including Saturdays, Sundays and the holidays listed in paragraph l.C.8. of this Tariff.
'Includes' all Time and Charge calls. .
."Rates for calls originated from Coin Telephones ar\,} on Sheet 12E.
(C) Indicates Change
(D) Indicates Decrease
Issued: November 25, 2002
Effective: November 26, 2002
------
.-.~.-~---
,,
I
Telephone - Pa, P.U,C. No. 11
I
I
Section 5
Original Sheet 15
VERIZON North Incorporated
I
I
I,
I
I
1, MESSAGE TOLL TELEPHONE SERVICE
I
l
C. TWO-POINT SERVICE (Coned)
9.
,TA~LE
f,
I
OF RATES (Cont'd)
Rates for Coin Telephone Originat,ed Calls.
(1) The following rates are 'applicable to exchanges governed by Tariffs Telephone-Pa. P,U,C. Nos. 5 and 6. ,
Rate
Mileage
1-10
11-16
17-22
23-30,
31-40
41-55
56-70
71-124
125-196
197-292
293-354
Peak
Initial. Each Additional
Minute
Minute
$.138
$.138
.138
.138
.198
.198
.198
.198
,198
.198
.198
.198
,198
.198
'.198
.198
.198
.198
.198 '
.198
.198
.198
Off Peak
Initial, Each Additional
Minute
Minute
$.069
$.069
.069
.069
.099
.099
,099
.099
.099
.099
,099
.099
,099
,099
,.099
.099
,099
.099
.099
.099
.099'
.099
(2) The following rates are applicable to exchanges govemed by Tariffs Telephone-Pa. P,U.C. Nos. 1 and'3.
Rate
Mileage
1-10
11-16
17-22
23-30
31-40
41-55
56-70
, 71-124
125-196
197-292
, 293-354
(3)
Peak
Initial
Each Additional
Minute
'
Minute'
$.130
$.130
.130
.130
.180
.180
.180
.180
,180
.180
,180
, ~.180
.180 '
.180
.180
.180
.180
.180
.180
.180
.180
.180
Off Peak
Initial Each Additional
Min'ute
Minute
$.065
$.065
.065
.065
.090
.090
.090
,.090
.090
.090
.090
.090
.090
.090
.090
.090
.090
.090
,090
.090
.090
.090
The following service charges are applicable to exchanges govemed by Tariffs Telephone-Pa. P.U.C. Nos. 1,
, 3,5 and 6.
Coin Telephone Originated Rate Schedule Charge Plus:
Calling Card Customer Dialed
$ .65
Coin Paid Customer Dialed
$ .40
Operator Station-to-Station'
1.20
Person-to-Person
3.00
(4)
Rate Application Periods
P,eak rates apply from 7:00 a,m. to and including '6:59 p.m., Monday thl1,l Friday, Off-Peak rates apply durfng
all other time periods, including Saturdays, Sund~ys and the holidays fisted in paragraph 1.C.8. of this Tariff,
'Includes alf Time and Charge calls.
(Cj'lndicates Change
Issued: November 25, 2002
Effective: November 26, 2002
'
'Telephone - Pa. P.U.C. No. 11
VERIZON North Incorporated
Section 5
Origiral Sheet 16
,,
I
/,
I
I
I
1. MESSAGE TOLL TELEPHONE SERVICE
I
"
C. TWO-POINT SERVICE (Cont'd)
10. RATES APPLICABLE ON MESSAGES PLACED BY CERTIFIED 'SPEECH ANDIOR HEARING HANDICAPPED
I
i,
'j
On messages placed by certified speech and/or hearing handicapped customers who are incapable of verbal
communication and use atelecommunications device (e.g. teletypewriter or similar keyboard communications terminal
device~ for communicating over the Message Toll Network, the' rates in 11. following will apply.
Certification of the speech and/or hearing handicap requires the completion of an application form certiiied by an
agency designated by the Telephone Company, or physician, otolal)'nologist or licensed spe,ech-Ianguage pathologist
or audiologist.
.
I
j
I
I
,
11. TABLE OF RATES APPLICABLE TO MESSAGES PLACED BY CERTIFIED SPEECH AND/OR HEARING
HANDICAPPED RESIDENCE CUSTOMERS
a.. Dial Slation-lo-Station
Rate
Mileage
1-10
Initial
Minute
$.78
11-16 '
.78
.96
.96
.96
.96
.96
17-22 '
23-30
31-40
41-55
56-70 .
125-196
:96,
.96
197-292
293-354
.96
.96
71-124 .
Peak
Each Additional
Minute
$.78 _
.78
.96
.96
.96
.96
.96 '
.96
.96
.96
.96
,Off Peak
Initial Eacb·Additional
Minute
Minute
$.039
$.039
.039
.039
.048
.048
.048,
.0.48
.048
.048,
.048
.048
.048
.048
.048
.048
.048
, .048
.048
, .048
.048
.048
b. Rate Application Periods
•
•
, Peak rates apply from 7:00 a.m. to and including 6:59 p.m., Monday thru Friday. Off-Peak rates apply during all
. other time periods, including Saturdays, Sundays and the holidays listed in' paragraph 1.C.8. of this Tariff.' .
(D) Indicates Decrease
Issued: November 25, 2002
1\
Effective: November 26, 2002
---------------,
,i
Telephone - Pa. P.U.C. No. 1,1
VERIZON North Incorporated
Section ,5
Original Sheet 17
I
I
I
, I
1. MESSAGE TOLL TELEPHONE SERVICE
I
I
I
D. , CONFERENCE SERVICE
I
1
I
I
1. TOLL CONFERENCE SERVICE
,
a. Definition,
Message toll conference service is that of furnishing connections between three or more main lines on one
connection at the same time.
I
I
b. Conditions Under Which Service is Furnished
(1)
Service is furnished where and to th,e extent that facilities permit.
(2)
All lines on a conference connection may be so interconnected that each may communicate with all the
others, or arrangements may be made whereby one line will be the transmitting line and all others receiving
~~
(3)
,
One class of service only is offered whether the call is to specified persons or specified telephones. '
(4) The Telephone Company, upon request, will attempt to arr~nge for the establishment of a conference
, connection at a specified time.
c.
Reversal of Charges (Collect Calls)
Charges for conference calls may, upon request, be reversed provided:
(1)
,(2)
d.
The total charge will be billed against one called line.
The charge is accepted at the designated line.
Timing of Messages
aliline~
(1)
Chargeable time begins when connection is established between
on the conference.
(2)
Chargeable time erids on a given two-point connection of a conference call when the connection is
terminated by the originating line of the called
,
, line.'
(3)
Chargeable time does not include time lost because of faults or defects in the 'service:
e. Rates and Charges
, The rates for aconference call are the sum of:
(i) the two-point initial minute and additional minute charges detemnined in accordari~'e with C. preceding for a
call between the originating line and each called line on the conference, and
.
(2) . a service charge of $2,50 for each called line.
2. LOCAL CONFERENCE SERVICE
a.' Definition
At points where the special equipment required for conference connections is in service, the Telephone .Company
will undertake to establish local conference connections between more than two lines, all of which are within the
same local service 'area on one connection at the same time, all such lines, being so interconnected that each may
communicate with all the others. The total number of lines connected will be determined by equipment limitations.
These connections will be established on either a person-to-person or station-to-station basis, The Telephone
Company, at the request of a customer, will undertake to arrange for the ,establishment of a conference connection
at a specified time.
'
Reversal of Charges (Collect Calls)
Charges for conference calls may, upon request, be reversed, provided:
(1)' The total charge will be' billed against aile line.
(2)
The charge is accepted at the designated line.
Issued:. November 25, 2002
Effective: November 26, 2002
I
'I
-
..
!
-~'--------
----~------------.-,,----
Telephone - Pa. P.U.C. No. 11
Section 5
Original Sheet 18
VERIZON North Incorporated
i
!
,I
I
I
I
1. MESSAGE TOLL TELEPHONE SERVICE
!
!
2. LOCAL CONFERENCE SERVICE (cont'd)
I
b. Rates and Charges
Where all lines in a conference connection ~re within the same local service area, the following rates apply:
(2)
Service Charge:
For each called line ...............................................:..........
I
i
D. CONFERENCE SERVICE (Cont'd)
(1)' Usage Charge:
For each line in excess of the originating line:
Each one minute or fraction thereof... ............ ..... .............
I
I
I'
$ .05
$2.50
E. MOBILE TELEPHONE SERVICE
1. APPLICATION OF REGULATIONS AND RATES'
The regulations and rates set forth below apply for intrastate message toll Mobile Telephone Service furnished through.
the mobile telephone service base stations listed In 3. following.
I
I
2. GENERAL REGULATIONS
a. Definition
Message Toll Mobile Telephone Service is a communication service through a mobile telephone service base
station between a mobile unit and a wire telephone located outside the mobile service area associated with such
mobile telephone service base station or between two mobile units served through mobile telephone service pase
stations having different rate centers.
Message Toll Mobile Telephone Service also includes service through a mobile telephone service base station
between a wire telephone or a mobile unit, and another station which is authorized by the Federal Communications
Commission to communicate with the mobile telephone ~ervice base station, or-between two such other stations.
In the application of regulations and rales, stations other than mobile units which are authorized by the Federal
Communications Commission to communicate with a mobile telephone service base station are considered as
mobile units ..
b. Availability of Service
.
.
Mobile Telephone Service is available to mobile units equipped for this service when within range of a mobile
telephone service b?se station through which such service is furnished, and subject to transmission, atmospheric
and like limitations.
.
.
c.
Class of, Service
Calls may be filed either ~o a specified person or to a sp.ecified telephone.
d. Registry of Mobile Unit
The party on the mobile unit placing or receiving a toll call'shall inform the mobile service operator, upon request,
as to the place of.registry of the mobile unit placing the call.
3.
RATES
The rates applicable for calls froin or to mobile units served by the base stations listed below, are station-lo-station 'Peak or
Off-Peak rates or person-to-person rates as set forth in C. preceding.
(e) Indicates Change
Issued: November 25,2002
Effective: November 26, 2002
----~-~~-,
...-
'"
-"'- ~----.-.-..
---.--. - - - - - _ .__ ._-..._--..- .._-----_ .. _----- - ' - - - .. .
-
-_. -------- ..-.-... _--
.-----.---.~--
._--_.-----.--------
Telephone - Pa. P.U.C. No. 11
Section 5
Original Sheet 19
VERIZON North hicorporated
1. MESSAGE TOLL TELEPHONE SERVICE
E.
MOBILE TELEPHONE SERVICE (Cont'd)
3.. RATES (Cont'd)
BASE STATIONS
Station
Code
Rate Center
-'L-.H
Altwn
Aloon
.Btlr
.Chbg
Cnvl
Don
Eph-P
. (1) .
Erie
Exr
FrCy
Gall
Gib
Gnbg-P
Hanv
Hbg .
Hztn
Ind
Jntn-P
Kitng
(1)
Lane
Mdvl
Nwln
(1)
Olcy
Phi a
Pitb
Pmtn
Rdg
Roch-P
Stc!
Untn
Wash-P
WkBr-Scrn
Wmpt
York-P
(1)
V-H
Coordinates
(1)
Allentown, Pa.
Altoona. Pa.
Butler, Pa. (The United Tel~phoneCompany
of Pennsylvania)
Chambersburg, Pa. (The United Telephone
Company of Pennsylvania)
Connellsville, Pa
Donora, Pa.
Ephrata, Pa. (Dryer .and Ephrata Telephone
and Telegraph Company
Erie, Pa. (VZ North Incorporated)
Export, Pa. (The Murraysville Telephone
. Company)
Forest City, Pa. (The North-Eastern
Telephone Company)
Galilee, Pa. (VZ North Incorporated)
Gibsonia, Pa. (North Pittsburgh
Telephone Company)
..
Greensburg, Pa.
Hanover, Pa. (The United Telephone
Company of Pennsylvania)
Harrisburg, Pa. (Zone 1)
Hazleton, Pa,
Indiana, Pa.
Johnstown, Pa. (VZ North Incorporated)
Kittanning, Pa. (ALLTEL
Pennsylvania, Inc,)
Lancaster, .pa.
Meadville, Pa. (ALLTEL
Pennsylvania, Ino.)
New Bethlehem, Pa. (Citizens
Utilities Company of Pennsylvania)
Oil City, Pa, (VZ North Incorporated)
Philadelphia, Pa.
Pittsburgh, Pa,
Palmerton, Pa, (Palmerton Telephone
Company) .
'Reading; Pa.
Rochester, Pa,
State College
Uniontown, Pa,
Washington, Pa.
Pittston, Pa.
Williamsport, Pa.
York, Pa. (VZ North Incorporated)
5'166 1585
5460 1972
5334 2221
5495 1799
5660 2078
5656 2133
5311 1625
5321 2397
5591 2130
4979 1721
4935 1688
3582 2203
5605 2105
5455 1689
5363
5153
5510
5542
5509
1733
1700
2089
2021
2164
5348 1626
5413 2349
5455 2158
5412
5251
5621
5146
2264
1458
2165
1630
5258
5597
5360
5694
5692
5069
5200
5402
1612
2254
1933
2082
2137
1720
1873
1674
In accordance with the Verizon North Incorporated Tariffs Telephone-Pa, P.U.C,O. Nos, 1, 3,4 andS, the following
radio service charge applies in·addition to the applicable toll message charges for messages to or from mobile units
registered through other base' stations.
.
For the initial period of three-minutes or fraction thereof
$1.00
For each additional minute or fraction thereof
,30
IC} Indicates Change
Issued: November 25, 2002
Effective: November 26,.2002
I
Telephone- Pa. P.U.C. No.11
VERIZON North Incorporated
Section 5
Original Sheet 20
1. MESSAGE TOLL TELEPHONE SERVICE
F. SERVICE THROUGH MISCELLANEOUS COMMON CARRIERS (as defined in Part 21 of the F.C.C. Rules)
Interconnected message toll telephone service is ayallable to and from two-way mobile and to one-way paging 'units of the
Miscellaneous Common Carriers specified below.
Carrier's
Wire Telephone
, Tariff
Rate Center
Name of Carrier
P.U.C. No.1
Philadelphia. Zone 3
Airsignallnternational of Philadelphia, P.a., Inc,
P.U,C, No, 1
Philadelphia Zone 4
Airsignallnternational of Philadelphia, Pa., Inc.
P,U,C .. No,1
Cano~sburg
.
Airsignallnternational of Philadelphia, Pa., Inc.
. P.U.C. No.1
Pittsburgh Zone 1
Airsignallnternational of Philadelphia, Pa., In6.
P.U,C. No.1
Altoona
Altoona Telephone Message Center .
P,U.C. No.1
New Castle
Anserphone Inc. ,
'.
P.U.C. No.1
Wilkes-Barre
Commonwealth Telephone Company
P.U,C. No, 1
Lancaster
Denver and Ephrata Telephone and Telegraph Company
P.U.C. No.1
Pittsburgh Zone 1
Digital Paging Systems of Pittsburgh, Inc,
P.U,C. No.1
Pittsburgh Zone 5
Digital Paging Systems of Pittsburgh, Inc.
P.U.C, NO.,1
Pittsburgh Suburban Zone 10
Digital Paging Systems of Pittsburgh, Inc.
P.U.C. No.1
Greensburg
Digital Paging Systems of Pittsburgh, Inc.
P,U,C. No.1
New Kensington
Digital Paging Systems of Pittsburgh, Inc.
P,U.C, No.1
Wilkes-Barre'
Hazle-Tone Communications, Inc.
P.U.C. No.1
Beaver Falls
Joines Telephone Answering Service
P,U.C. No.1
"Rochester
Joines Telephone Answering Service
P.U.C, No.1
Bloomsburg
K Communications
'
P.U.C.
No.1
Sunbury
Kimmel, A. F.
P.U;C. No, 1
Lancaster
Lancaster Radio Paging Corporation
P.U.C. No.1
Lebanon
Lebanon Mobilfone
P,U,C, No. f
.
Allentown
Lehigh Valley Mobile Telephone Company
P,U.C. No, 1
Bradford
M MAnswering Service, Inc.
P.U.C. No.1
Pittston '
Mobilfone of Northeastern Pennsylvania, Inc.
P.U,C. No.1
Scranton
Mobilfone of Northeastern Pennsylvania, Inc.
P,U,C. No: 1
Wilkes-Barre
Mobilfone of Northeastern Pennsylvania, Inc.
P.U.C, No.1
Uniontown
Mobil Talk, Inc.
P.U.C. No.1
Clarion
Mobile Communications Services, 'Inc.
P.U.C. No, 1
Greenville
Mobile Communications Services, Inc.
P,U.C. No.1
State College
Modern Communications Corporation
P,U.C. No.1
Reading .
Penna Radio Telephone Corp.
P.U.C. No.1
Phjladelphia Zone 3
Philadelphia Mobile Telephone Company
,
P.U,C. No.1
Philadelphia
Zone
4
Philadelphia Mobile Telephone Company
P.U.C. No.1
Mt. Pocono
Pocono Mobile Radio Telephone Co., Inc.
P,U.C. No.1
Russell
Professional Communications, Inc.
P,U.C. No.1
Washington
RCC of Pennsylvania, Inc,
P,U.C. No.1
Allentown·
Radio Broadcasting Co.
P,U.C. No, 1
Malvern
Radio Broadcasting Co.
P.U,C. No, 1
Paoli·
Radio Broadcasting Co.
P.U.C. No.1
Philadelphia Zone 1
Radio Broadcasting Co.
P.U.C. No, 1
Philadelphia Zone 2
'.
Radio Broadcasting Co.
P.U,C, No.1
Philadelphia Suburban Zone 11
Radio Broadcasting Co.
p,U,C, No.1
Philadelphia Suburban Zone 24
Radio Broadcasting Co.
P.U.C,
No, 1 '
Philad~lphia
Suburban
Zone
28
Radio Broadcasting Co.
P,U,C. No.1
Philadelphia Suburban Zone 30
, Radio Broadcasting Co.
P,U.C. No.1
Philadelphia Suburban Zone 38
, Radio Broadcasting Cq.
P.U,C."No.1
Philadelphia Suburban Zone 44
Radio Broadcasting Co. . .
P,U.C. No.1
Frackville
Schuylkill Mobile Fone, Inc.
P.U.C. No.1
Hazleton
Schuylkill Mobile Fone, Inc.
P.U.C. No.1
Minersville
Schuylkill Mobile Fone, Inc.
P.U.C. No.1
pottsville '
Schuylkill Mobile Fone, Inc.
P.U,C. No.1
SI. .clair
'Schuylkill Mobile Fone, Inc.
P.U,C, No.1
Shanandoah
Schuyl~ill Mobile Fane, lnG,
P.U.C, No.1
Philadelphia Suburban Zone.30
Scott Communications, Inc,
P.U.C. No.1
Youngsville
Slocum, Charles L.
P.U,C, No.1
Harrisburg Zone 1
Susquehanna Mobile Communications, Inc.
P.U.C. No, 1
New Castle
The Medical-Dental Bureau, Inc,
P.U.C. No.1
Harrisburg Zone 1
Tri-State Radio Corporation of Pennsylvania, Inc.
Issued: November 25, 2002
Effective: November 25, 2002
,
Telephone - Pa. P.U.C. No. 11
VERIZON 'North Incorporated
Section 5
Original Sheet 21
1. MESSAGE TOLL TELEPHONE SERVICE
F.
(.
(Cont'd)'
Name of Carrier
Wire Telephone
Rate Center
Carrier's
Tariff
Williamsport Mobile Telephone Company
Williamsport Mobile Telephone Company
Williamsport Mobile Telephone Company
Lock Haven
Milton
Williamsport
P.U.C. No.1
P.U.C. No.1
P.U.C. No.1
The message toll rates between the applicable wire telephone rate center and the rate center of the Miscellaneous Common
. Carrier are as set forth in Par.agraph C" Two-Point Service preceding. The Miscellaneous Common Carrier rate center is the
wire telephone rate center shown above, Additional charges which the Miscellaneous Common Carrier applies to its customers
for its portion of the interconnected .service are as set forth in the Carrier's tariff on file with the Pennsylvania Public Utility
Commission.
I
!.
Issued: November 25, 2002
Effective: November.26, 2002
---------
.. - ... -.~------.
----- ..-----~---~-- ---~
.".~ ••••
_.MO •••..••••••
_.M ..... "'M
, ...... ,
Telephone - Pa, P,U,C, No, 11
VERIZON North Incorporated
Section.5
Original Sheet 22
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'1
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\
Effective: November 26, 2002
. _ - - -------
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
Section 36A
1st Revised Sheet 1
Canceling Original Sheet. 1
I
i
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OPERATOR SERVICES
*
A.
*
*
(Cl
GENERAL
The following regulations and·rates apply to local message calls placed through
an Operator or Customer Dialed Calling Card, Operator Station-to-Station and
Mechanized Station-to-Station calls between points in the local calling area.
B.
REGULATIONS
1.
The following rates schedules apply to calls placed through a Residence Dial
Tone Line, B·usiness Dial Tore Line, and Pay Telephone L·ine.
2.
All other appli?able rates, charges and regulations can be found in other
tariffs of the Company.
3.
The local calling areas of each Exchange Area are tho·se which appear in· this
tariff under "Exchange Areas or Zones".
4.
Local Calling Areas and Exchange Area Maps are contained in D. and E.
preceding.
. ISSUED AUGUST 31, 2001
EFFECTIVE SEPTEMBER 1, 2001
I
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"~~.~"R_''''''
"'~"
H_.'
VERIZON PENNSYLVANIA INC.
'"_M'M~'_'''''
__
'~'''''
...........
.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-Na. 500
Sectian 36A
2nd Revised Sheet 2
Canceling 1st Revised Sheet 2
Operatar Services
RATES
C.
The rates far ariginating messages are listed belaw.
1.
To. paints to. which the Lacal General Tariffs far each Exchange Area indicate
service! is .furnished an.a Lacal A~ea Unlimited Usage Package basis, rates
per message are:
Calling Card Custamer Dialed, Initial 3 Minutes ....... ·.......... .
Operatar Statian-to-Statiant, Initial 3 Minutes ................. .
Mechanized Stat"ion-ta-Statian, Initial 3 Minutes ..... : .......... .
Mechanized Station-ta-Statian Carrectians Calrec~ Call,
Initial 3 Minutes' ............................................ .
Operatar All Types Operatar Persan-Ta~Persan, Initial 3 Minutes ..
All Classes af Service Overtime, Each 3.Minutes ................. .
2.
$
.75
2.50
2.50
(C)
1.75(1)
4. 50
.05
To. paints to. which the Lacal General Tariffs far each Exchange Area indicate
that lacal service is affered an a measured lacal use basis, the fallo.wing
rates 'apply far Cain Calls in additiQn to. the Dialed Stat:ian-ta-S1:ation
Measured Local Use rates in C.4 fallawing:
Cain Paid Custamer Dialed ............... ·.... ·..................
Calling Card Customer Dialed, Initial 3 Minutes .............
Operatar Statian-ta-Statiant ................................
Mechanized Station-to-Statian ...............................
Mechanized Station-to-Statian Corrections Callect Call ......
Person-To-Persan
............................................
.
.
.
.
.
.
.
.
$
.25
.75
2.50
2.50
1.75(l)
4.50
NOTE:
t
Includes Callect, Special Billing Number, Bill To. A Third Nurnbe'r calls and
Hotel/Matel Guest originated ap'erator campleted cails. The live aperator.
surcharge will be waived far victims of domestic vialence, the staffs af
domestic vialence program agencies (when involved in domestic vialence
counseling) and emergency services personnel (while i~ the perfarmance of
their jabs) .
ISSUED OCTOBER 18, 2002
EFFECTIVE OCTOBER 19, 20
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
,Section 35B
2nd Revised Sheet 1
Canceling 1st Revised Sheet 1
'I
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OPERATOR SERVICES
MESSAGE TOLL SERVICE
A.
I
APPLICATION OF TARIFF
I
I
This Tariff applies to Operator Message Toll Service between points within a
Local Access and Transport 'Area (LATA) and within'the State of Pennsylvania.
The points between w,hich service is furnished on a local basis are indicated by
the Local General Tariffs governing the rates for exchange ,service.
B.
I
1
I
1
I,
GENERAL REGULATIONS
1.
DEFINITION
Operator Message Toll Service is that of furnishing facilities for
communication between stations' in different local service areas of the same
LATA in, accordance with the regulations and system of rates specified 'in
this tariff. The rates specified: in this tariff, are in payment for all
service furnished between the calling and called stations.
2.
UNDERTAKING OF TELEPHONE COMPANY
The Telephone Company offers, subj ect to the terms and conditions specif'ied
in this tariff, the use of its facilities where available ,for communication
between customers.
3.
PRIORITY OF SERVICE
In case a shortage of facilities exi'sts' at any time either for tempor'ary or
protracted periods, the furnishing of message tall serYice shall take
precedence over the use of lines between central offices for the furnishing
of special services.
4.
(C)
LIABILITY OF TELEPHONE COMPANY
The liability of the Company for damages arising out of mistake9' omissions,
interruptions, delays,' or errors or defects in transmission, or failures,or
defects'in the Company's equipment occurring in the course of furnishing
service or other facilities and not caused by the negligence of the
customer, or of the Company in failing to maintain proper standards of
maintenance and operation and to'exercise reasonable supervision, shall in
no event exceed an amount equivalent to the proportionate charge to the
customer for the period of service during which such mistake, omission,
interruption, delay, or error or defect in 'transmission, or failure 0r
defect in the Company's equipment occurs. Adjustments within the limits
provided herein may be made by direct payment to the customer or by credit
to the customer's account.
ISSUED SEPTEMBER 20, 2001
EFFECTIVE (SEPTEMBER 21, 2001)
MARCH 15, 2002
(C)
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P,D,C,-No, 500
Section 35B
1st Revised Sheet 2
Canceling Original Sheet 2
..OPERATOR SERVICES
MESSAGE TOLL SERVICE
B,
GENERAL REGULATIONS (Cont t d)
5,
DSE
Use of Service for Unlawful Purposes
Service is furnished subject to the condition that it will not be used for
an unlawful purP9se. Service will not be furnished if any law enforcement
agency, acting within its jurisdiction, advises that such service is being
used or will be used in violation of the ,law, or if the Telephone Company
receives other evidence that such service is being or will be so us~d.
6,
C,
SERVICE USED FOR DATA, TRANSMISSION
a,
Message toll service is available for, ~se on a two:,"poi,nt service basis
with data transmitting and/or receiving equipment for the t~ansmission
and reception of data s'ignals.
b.
The regulations and rates for each call made for the purpose of
transmitting data signals are those appli,cable in this tariff for
Oper~tor Services.
OPERATOR MESASGE TOLL SERVICE
1,
DEFINITIONS
Bill to Third Party
The term "Bill to Third Party" denotes a billing arrangement by which a call
may be charged to an authori 4 ed station as determined by the Telephone
Company other'than the station originating the call or the station where the
call is terminated,
"
ISSUED SEPTEMBER 20, 2001
EFFECTIVE (SEPTEMBER 21, 2001)
MARCH lSI 2002
(C)
BELL ATLANTICPENNSYLVANIA, INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
I
Pa. P.U.C.-No. 500
Section 35B
Origi,nal ,Sheet 3
I!
I
I
OPERAT,OR SERVICES
MESSAGE TOLL SERVICE
C.
(C)
i
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OPERATOR MESSAGE TOLL SERVICE (Cont'd)
1.
I
DEFINITIONS (Cont'd)
Calling Card
The t,erm "Calling Card" denotes, a billing arrangement !?y which a call may be
charged to an authorized Telephone Company Calling Card Number.
Collect Call
The term "Collect Call" denotes a billing, arrangement by ,which the charge
for a call may be reversed provided the charge is accepted, at 'the called
station. A 'collect call may be billed to a Calling Car'd or third party
number. In the case of ,a' collect call to a pay telephone the charges must
be billed to a Calling Card or third party number, or the call may be
reoriginated from the called station.
.
Operator Person-to-Person
The term "Operator Person-to-Person" denotes that service where the person
originating the call specifies to the Company operator a particular person '
to be reached, a particular mobile station to be reached through a
Miscellaneous Common Carrier attendant, or a particular station, department,
or office to be reached through customer provided equipment (CPE).
'
When, 'after t'he station c'alled ,has been reached and while the connection
remains established, the person originating the call requests or agrees to
talk to any person other than 'the person specified, or to a'ny other person
or mobile station to be reached through a Miscellaneous Cornmon Carrier
attendant, or to any'other station, department or office to be reached
through a Centrex or PBX attendant, the cla~sification ~f the call remain~
person-to-person.
'Station
,
,
The term "Station" denotes the network control signaling unit and any other
equipment provided' in accordance with Telephone, Exchange Service ,Tariffs of
the Telephone company1s 'concurring and connecting carriers, or Tariffs of
this Telephone Company's other participating carriers, or furnished by
foreign telephone administrations, at a customer's premises or at pay
telephone locations which enables a customer to establish communications
'connections and to efIectcornrnunicatiQns through such connections.
Station-to-Station
The term "Statton-to-Station" den~tes that service where the person
originating the call dials the 'telephone number desired or gives to'the
Telephone Company operator the telephone number of the desired station,
Miscellaneous Cornmon Carrier connecting Circuit, Centrex, PBX, Centrex
station, or PBX station which is reached directly rather than through a
Centrex or PBX attendant, or gives only the name and address under which the
number of the desired station, Miscellaneous Common Carrier connecting ,
circuit, 'Centrex or PBX is listed and does not specify a particular person
to be reached, nor a particUlar mobile station to be reached through a
Miscellaneous Cornmon Carrier attendant, nor a particular station, department
or office to be reached through a Centrex or PBX attendant.
ISSUED NOVEMBER 30, 1999
EFFECTIVE DECEMBER 1, 1999
,
,
(
I
I
ATLANTICPENNSYLVANIA, INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
B~LL
Pa. P.U.C.-No. 500
Section 35B
Original Sheet 4
(
,
OPERATOR SERVICES
MESSAGE TOLL SERVICE
C.
OPERATOR
1.
~ESSAGE
(Cl
I
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I
TOLL'SERVICE (Cont'dl
,.
DEFINITIONS (Cont'ct)
The classes of service offered are as follows:
"Coin Paid Customer Dialed" is that service where the person, originates the
call from a Network Cont~olled Coin Line telephone, dials "1" plus the
called number, and pays for the' call by depositing the coins' in the coin
telephone.
"Calling Ca'rd Customer, Dialed;' is that service where the person originating
the call dials "0" plus the called number and charges the call to an '
authorized Telephone Company Calling Card Number.
"Operator Station" is that service where the person originating the call
dials "0" plus the called number and charges the call to a third number,
special billing number or makes the ,call collect. "Operator Stati'on", is
also that service where the person originating :the call dials "0" and
requests the operato~ to dial the desired number and ch~rge the call to a
Calling Card, third nu~er, special billing' n~er, make it a collect call
or pay for the. call ... All'Station Time and Charge Requests are also included
in this category.
"Mechanized Station" is that service where the person originating the call,
dials "0" plus the called 'number and charges the call to a third number or
makes the call collect by following the instructions of the automated
operator rather than requesti?g the assistance of the live operator.
ISSUED NOVEMBER 30, 1999
EFFECTIVE DECEMBER 1, 1999
--~-----
BELL ATLANTICPENNSYLVANIA, INC.
,
,.I
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
Section 35B
Original Sheet 5
OPERATOR SERVICES
MESSAGE TOLL SERVICE
C.
(C),
I
OPERATOR MESSAGE TOLL SERVICE (Cont'd)
2.
IPROCEDURE
a.
I
FOR DETERMINING A RATE
In order to determine the rate for a given class of service between two
points within a LATA and within the State of Pennsylvan~a, the steps to
be followed are:
(1) Refer to the Telephone Company's Tariff Pa. ~.U.C.-Toll No. 2C and
note the V and H coordinat~s for the rate centers,involved,
together with any other r'ate information in the V-H coordinate
'columns. In accordance with the instructions therein determine the
rate airline distance between the rate centers involved.
(2) For Harrisbu,rg, Philadelphia, and Pittsburgh, to points for which
the direct distance is 40 miles or less from the respective zones,
toll rat@s are based on the airline distance between the point~_
To point~ for,which the direct distances to the respective zones
are more than 40 miles, toll rates are based on the distances 'to
Zone 1 with a minimum of 41 miles.
(3) Refe,r to the appropriate Table of Rates in 8. following. Opposite
the rate mileage step which ~ncludes the mileage determined as in
(1) preceding will be found the rates for servi~e between the rate
centers involved.
3.
METHOD OF APPLYING RATES
Message toll service rates between points within 'a LATA in Penn~ylvania are
based on the airline distance between rate centers. In general, each point
is designa'ted as a rate center except that certain small towns or,
'
'communities are, assigned adjacent rate centers with which, they are closely
associated for' cOIl1ffiunication purposes or by community of interest and in the
large metropolitan areas there are several rate centers. Each exchange area
'has one rate center except the Harrisburg, Philadelphia, Pittsb'u}:gh,
'Philadelphia Suburban'and Pittsburgh Suburban exchange areas which are
divided into zones eac~ of which has a separate rate center.
For the purpose of determining the rate distances a vertical (V) ,and
horizontal (H) coordinate system is used. The V-H system consists of a
series of coordinates which represent a theoretical grid of vertical and
horizontal lines covering the State of Pennsylvania. The spacing between
thes'e lines ,is about 1670 feet and an intersection of any two grid' lines,
represents the center of an area approximately 'one-tenth of a square mile
designated by the two coordinates.
ISSUED NOVEMBER 30,. 1999
EFFECTIVE DECEMBER 1"
1999
·
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BELL ATLANTIC'PENNSYLVANIA, INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa.
OPERATOR SERVICES
MESSAGE TOLL SERVICE
C.
METHOD OF APPLYING RATES (Cont'd)
The location of a rate center expressed in latitude and longitude can be
converted mathematically to its grid location, i.e., vertical (V) and
horizontal (H) coordinates . These coordinates permit cal,culation of the
distance between any two such rate c~nters. The rate applicable for the
distance so obtained is as pr'ovided in SA. following.
The V and H coordinates for each rate center, and the rate center for each
central office, within the 'LATA' (s) within the State of Pennsylvania are
listed in the Rate Guide, Tariff Pa. P.U.C.-Toll No. 2C.
When service is available to a point not listed in Tariff Pa. P.U.C.-Toll
No. 2C,'the rate center is the rate center for the central office through
which exchange telephone service is furnished.
Rates for messages are based upon the day of the week and the time'of day
that each in~tial minute or additional minute begins.
4.
INITIAL MINUTE AND' ,ADDITIONAL MINUTES'
Rates are provided in terms of initial minute and additional minutes for
Day, Evening (Off-Peak) and Night & Weekend rate periods.
a.
Message Toll Service
Initial'minute rates given in the Table of Rates in SA. following are
for connections of one minute or any fraction, th,ereof. '
b.
5.
All additional minute rates given in the Table of Rates in 8A.
following are for each additional minute or any fraction thereof that
the connection continues beyond the initial ,minute.
TIMING OF MESSAGES
a.
The time when the connection is established, (determined in accordance
with the time - standard or daylight saving - observed at the location
of the rate center of the calling station) determines, whether Day,
Evening (Off-Peak)
or Night &'Weekend rates apply.
(
,
(1)
In cases where a message begins in one rate period and ends in
another, the rate in effect at that time the connection is
established applies to the'initial minute. The rate for each
additional minute is the rate in effect at the beginning 'of each
additional minute of usage.
(2)
On person-to-person messages'. chargeable time begins when
connection is established between the calling person and the
particular person or station specified, or an agreed alternate.
ISSUED NOVEMBER 30, 1999
,
,I
i
(C)
OPERATOR MESSAGE TOLL SERVICE (Cont'd)
3.
i
500
Section 35B
Original Sheet 6
P.U.C~-No.
EFFECTIVE DECEMBER 1, 1999
I
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
VERIZON PENNSYLVANIA INC.
Pa.· P.U.t.-No. 500
Section 35B
1st Revised Sheet 7
Canceling Original Sheet 7
OPERATOR SERVICES
MESSAGE TOLL SERVICE
C.
OP~RATOR
5.
6.
MESSAGE TOLL SERVICE (Cont'd)
TIMING OF MESSAGES (Cont'd)
b.
Chargeable time ends when the calling station "hangs up" thereby
releasing·the network connection. If the called station "hangs up" but
the calling station does not, chargeable time ends when the network
connection is relea.sed by automatic timing equipment in the network.
c.
Chargeable time does not include time lost because of faults or defects
in the service.
d.
When exchange service used for Operator Services Message Toll Service
is connect.ed through a Service, Termi,natj..ng Arrangemj:nt or Connecting
Arrangement at a customer's premises to a communications system,
chargeable time for all calls begins when a call from the
telecommunications network terminates in or passes through the first.'
terminal equipment on that communications system . . It is the customer's
responsibi.l~ty to furnish answer supervision so that chargeable time
may begin.
REVERSAL·OF CHARGES (COLLECT CALLS)
The regularly established Operator Station-to-Station or Operator Person-toPerson rates apply.
7.
RATES APPLICABLE ON CERTAIN HOLIDAYS
qn Christmas Day (December 25), New Year's Day (January 1), Independence Day
(July 4), Thanksgiving Day and Labor Day the rate applicable is the' Evening
(Off-Peak) rate, unless a lower rate would normally apply.
8.
TABLE OF RATES
a.
Toll Rate Schedule
Rate
Mileage
1-10
'1l~16
17-22
23-30
31-40
41-55
56-70
71-124
125-196
Init.
Minute
.$.16
.18
.20
,22
.26
.27
.27
.27
.27
ISSUED OCTOBER 18, 2002
DAY
Each Add'l
Minute
$.08
.10
.11
.14
.16
.16
.16
.16
.16
EVENING (OFF-PEAK)
Init.
Each Add'l.
Minute
Minute
$.12
;15
.17
.19
.21
. 21
.21
.21
.21
$.05'
.07
.08
.10
.13
.13
.13
.13
.13
NIGHT & WEEKEND
Init. Each f,.dd'l.
Minute Minute
$.Q7
.09
.10
.12
.13
.1"4 .
.14
.14
.14
$.03
.,05
.06
.07
.08
.09
.09
.09
.09
EFFECTIVE OCTOBER 19, 2002
---~--------------
VERIZON PENNSYLVANIA INC.
I
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
.
Pa. P.U.C.-No. 500
Section 35B
2nd Revised Sheet 8
,Canceling 1st Revised Sheet 8
OPERATOR SERVICES
MESSAGE TOLL SERVICE
C.
OPERATOR MESSAGE TOLL SERVICE (C9nt'd)
8.
TABLE OF RATES (Cont'd)
a.
Toll Rate Schedule (Cont'd)
FOR OPERATOR-ASSISTED CALLS,
THE FOLLOW~NG SERVICE
CHARGES APPLY:
Rate Schedule
Charge Plus:
Calling Card Customer Dialed+ ........................... .
Coin Paid Customer Oialed .......... ~ .................... .
operator' Station-to-Station* ............................. :
Mechanized Station-to-Station ........... '........ : ....... .
Mechanized Station-to-Station Corrections Collect Call. "
Person-to-Person ............. " .......................... .
b.
$
$
.75
.65
$ 2.50
$ 2.50
$-1.75(1)
$ 4.50'
TIME SCHEDULE:
Day, Evening and Night/Weekend Rates 'Apply As Follows:
(1) Day:
(2) Evening:
(3) Night/weekend:
c.
8:00 AM to 5:00 PM, Monday through Friday
5:00 PM to 10:00 PM, Monday through Friday
10: 00 PM to 8: 00 AM', All Days
8:00 AM to 10:00 PM, Saturday and Sunday
Charges Paid for by Coin Deposits' in a Network Controlled Coin Line
telephone.
The charge for a call paid for by coin deposit in a Network Controlled
Coin Line telephone is the sum; rounded,to the nearer multiple of $.05,
of the appro'priate initial minute rate, additional minute charges'and
Operator Service Charge.
d.
Corrections Collect Cal~ - IntraLATA Toll Riite
All periods
Applies to directly dialed station-tostation calls placed Sunday through
Saturday, all time periods.
The rate is $.20 per minute or fraction
thereof.
NOTES:
*
Includes all Time and Charge request calls. Includes collect, special billing
number, bill to a third number calls and Hotel/Motel Guest origi~ated operator
completed calls. The live operator surcharge will
waived for victims of
domestic violence, the staffs of domestic violence program agencies (when
involved in 'domestic violence cou~seling) and emergen~y services pe~sonnel
(while in the performance of their jobs).
Toll calls originating from payphones made through a Telecommunications Relay
Service (TRS) will not exceed the rate applicable for a similar non-TRS toll
call made using coin sent-paid service.
be
t
ISSUED OCTOBER 18, 2002
EFFECTIVE OCTOBER 19/ 2002
(C)
- - -- _._ ..
BELL ATLANTICPENNSYLVANIA, INC.
~-.--.-.-
- -- -_.- - . - -- _A. - _____ . _A. _ .. - .______ ..... __ . ____ -
.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.D.C.-No. 500
Section 35B
Original Sheet 9
OPERATOR SERVICES
MESSAGE TOLL SERVICE
C.
(C)
OPERATOR MESSAGE TOLL SERVICE (Cont'd)
9.
RATES APPLICABLE ON MESSAGES PLACED BY CERTIFIED SPEECH AND/OR
HEARING HANDICAPPED SPEECH AND/OR HEARING DISABLED·
On calls placed by certified spe~ch and/or hearing disabled customers who
are incapable of verbal communication and use a telecommunications device
(e.g .. teletypewriter or similar keyboard communications terminal device) for
communicating over the Message-Toll Network, the rates in lOa .. following
will apply.
Certification of the speech and/or hearing disability requires the
completion of an application form certified by an agency designat'ed by the
Telephone Company, or physician, otolarynologist or licensed speech-language
pathologist or audiologist.
The rates in lOa. following also· apply on all intraLATA toll ci:l.lls place:d
through the Pennsylvania Relay Service .. No certification is required for
such rate application.
10. TABLE OF RATES APPLICABLE TO MESSAGES PLACED BY CERTIFIED SPEECH
AND/OR HEARING DISABLED RESIDENCE CUSTOMERS
a.
Init.
Minute
1-10
11-16
17-22
23-30
31-40
41-55
56-70
71-124
125-196
$ .11
.13
.14
.16
.18
.19
.20
.21
.22
b.
\
Toll Rate Schedule
Rate
Mileage
DAY
Each Add'l
Minute
$.06
·.07
.09
.10
.11
.12
.13
.14
.15
EVENING· (OFF-PEAK)
Init.
Each Add'l.
Minute
Minute
$.07
.09
.11
. 13
.14
.15
.16
.16
.·17
NIGHT
Init.
Minute
$.03
.04
.05
.07
.08
.09
.09
.10
.11
$.04
.06
.06
.08
.08
.09
.10
.10
.11
&
WEEKEND
Each Add'l.
Minute
$.02
.03
.03 .
.04
.05
.06
.06
.07
.08
TIME SCHEDULE:
Day·, Evening and Night/Weekend Rates AEElyAs Follows:
(1) . Day:
8:00 AM to 5:00 PM, Monday through Friday
(2) Evening:
5:00 PM to 10:00 PM, Monday through Friday
(3) Night/Weekend:
10:00 PM to 8:00 AM, All Days
8:00 AM to 10:00 PM, Saturday .and Sunday
ISSUED NOVEMBER 30, 1999
.... ___
EFFECTIVE DECEMBER 1, 1999
._ -
_ •.
pp ••
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERYICES
Pa. P.U.C.-No. 500
Section 35'B
Original Sheet 9B
OPERATOR SERVICES
MESSAGE TOLL SERVICE
C.
(C)
OPERATOR MESSAGE TOLL SERVICE (Cont'd)
11. Public Payphone Usage surchirge
In addition ,to any applicable Operator Handled Service Charge, this fee
applies to all completed Local and IntraLATA long distance calls that are
made from a payphone and ~re not paid by coins being placed ~n the payphone
box.
This fee does not apply to calls made to emergency numbers (911), calls to a
telecommunications relay service, or local calls for which the caller has
made the required coin ~eposit.
Rates and Charges I per access line
Per Call
Public Payphone Usage .......................... .
ISSUED DECEMBER 14, 2001
-$.25
EFFECTIVE
DECEMB~R
15, 2001
...
'-'-- - -
.
__ .. _.. - ---._.--.- "'--- -
-
- .....
---~
..
.-
-
-
I
i,
BELL ATLANTICPENNSYLVANIA, INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
SecU'cin 35B
Original Sheet 10
OPERATOR SERVICES
MESSAGE TOLL SERVICE
D.
(C)
CONFERENCE SERVICE
1.
TOLL CONFERENCE SERVICE
a.
Definition
Message toll conference service is that of furnishing connections
between three or more main lines on one connection at the same time.
b.
Conditions Under Which Service Is Furnished
(1) Service is furnished where' and to the extent that facilities
permit.
(2) All lines on a conference connection may be so interconnected that
each may communicate with all the others, or arrangements may be
made whereby one lipe will be the transmitting line and all o,thers
receiving lines.
(3) One class of service only is offered whether the call' is to
specified persons, or specified telephones.
(4) The Telephon~ Company, upon request, 'will at~empt to arrange for
the establishment of a conference conn,ection at a specified time.
c.
Reversal of Charges (Collect Calls)
Charges for conference calls may, upon request, be 'reversed, provided:
(1) The
tota~ ch~rge
will be billed against one called line.
(2) The charge is accepted at the designated line.
d.
Timing of Messages
(:).) Chargeable time, begins when connection is established between all
the lines on the conference.
(2) Chargeable time ends on a given two-point connection of a
conference call' when the connection is terminated by the
originating line or the called line.
(3) Chargeable time does no't include time lost because of faults or
defects in the service.
ISSUED NOVEMBER 3,0, 1999
EFFECTIV~
DECEMBER I, 1999
BELL ATLANTICPENNSYLVANIA, INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
, Section 35B
Original Sheet 11
OPERATOR SERVICES
MESSAGE TOLL SERVICE
D.
(C)
CONFERENCE SERVICE (Cont'd)
1.
TOLL CONFERENCE SERVICE (Cont'd)
e.
Rates and Charges
The rates for a conference call are the sum of:
2.
(1)
the ~wo-point initial minute and additional minute charges
'determined in accordance with C. preceding for'a call between the
originating line and each called line on the conference, and
(2)
a service charge of $3.00 for each called line.
LOCAL CONFERENCE SERVICE
a.
Definition
At points where the special ,equipment required for conference
connections is in ser-vice, the Telephone Company will undertake to:
establish local conference connections between more than two lines, all
of which are fwithin the same'local'service area on one' connection at
the same, time, all such lines being so interconnected that each may
communicate with all the others. The total number of lines connected
will be determined by equipment limitations.
These connections will be established on either a person-t,o-person or
station-to-station basis. The Telephone Company, at the request of a
cus'tomer, will undertake to arrange for the establishment of a
conference. connection at
specified time.
a
Reversal of Charges (Collect Calls)
Charges for conference calls may,r upon request, be reversed, provided:
b.
(1)
Th~ tot~l
(2)
Th~
charge will be billed against one line.
charge is accepted at the designated line.
Rates and Charges
Where all lines in a conference connection are within the same local
service area, the ·following rates apply:
(1) Usage Charge:
For each line in excess of the originating line:
Each one minute or fraction thereof .............. .
(2) ,Service Charge:
For each called line
, ISSUED NOVEMBER 30, 1999
•
..
•
•
•
..
•
•
•
..
•
•
~
..
•
•
•
•
•
•
•
•
•
•
•
•
•
I
•
•
$ .05
3.00
EFFECTIVE DECEMBER I, 1999
..
. ...
.~..
"
. . .. -,... ..
~
.........
... ..-..
~
Telephone-Pa. P.U.C. No.4
GTE North Incorporated
Section 34
First Revised Sheet 1
e?nceling Original Sheet 1
OPERATOR SERVICES
A.
(e)
(Reserved for Future Use)
(C)
.
{e) Indicates Change
Issued: October 9, 1991
\
Effective:. April 1, 1992
Telephone-Pa. P.U.C. No.4
Section 34 .'
Fourth Revised Sheet 1A
Canceling Third Revised Sheet 1A
and Second Revised Sheet 1A
GTE North Incorporated
OPERATOR SERVICES
B.
LOCAL OPERATOR SERVICES
1.
Operator Assisted Local Calls
These charges are applicable for operator
assistance when placing a call within the exchange's local
calling area,
.
.
a,
2.
The charges for each type of operator assisted local call are as follows:
(1)
Calling Card Customer Dialed
$ .65
(2)
Operator Station to Station*
1,20 (I)
(3)
Person to Person *
3.00·{I)
(C)
(Reserved for future use)
I
. 3.
Line Status Verification Service
Upon customer request, the operator will verify and provide the line status condition subject to a charge of $2.00 for (I)
each request.
No charge will apply for a line status verification
when a trouble condition .is indicated on the line.
.
4.
Call Interruption Service .
Upon customer request, the Telephone Company operator will verify the line status condition and interrupt a call in
progress t6 notify the party on the call that another caller is attempting to contact the line. The charge for call
interruption is $3.40 for each request. This charge includes the line status verification and call interruption,
(I)
• Includes collect, special.billing number, bill to a. third number, operator dialed calling card and all time and charge request calls,
(C) Indicates Change
Issued: August 14, 1996
(!) Indicates Increase
Effective: August 15,1996
~~-'''-'---'~~-
Telephone-Pa. P.U.C. No.4
GTE North Incorporated
Section 34
Fifth Revised Sheet 2
Canceling Fourth Revised Sheet 2
and Third Revised $heet 2
OPERATOR SERVICES
B. LOCAL OPERATOR SERVICES (Cont'd)
5. Directory Assistance Service
a.
General
Directory Assistance Service is furnished upon customer request for assistance in determining telephone numbers.
The regulations and rates set forth below apply when customers of this Company. request assistance in
determining telephone numbers with the same Numbering Plan Area designation or for Local Service points in C!
contiguous Numbering Plan Area.
b.
Regulations
(1)
Monthly Call Ailowance
An allowance of two direct dialed Directory Assistance calls per month without charge is permitted for each:
residence exchange service line, residence dormitory line and residence trunk line. Call allowances or. Balls
are not transfe~able between separate accounts of the same customer. .
(2)
Exemptions
Charges for Directory Assistance Service are not applicable to the following types of calls to Directory
Assistance:
(a)
(Reserved for future use)
(b)
Calls from patients in hospitals, 'skilled nursing homes ·and· convalescemt homes which have been .
properly licensed by the Commonwealth of Pennsylvania and which have as their predominant
undertaking the surgical, medical and nursing care of the sick and disabled.
.
(c) . Calls placed from residence telephones where a member of the customer's household has been
certrfied by a ,registered physician or a designated agency as unable to use a directory because of a
visual or physical handicap, or from the business telephone of a certified handicapped customer where
assistance is otherwise not availaQle.
(3)
Multiple Number Request
A maximum of two requested telephone numbers per call are permitted.
IC) Indicates Cnange
Issued: August 14, 1996
Effective: August 15, 1996
Telephone-Pa. P.U.C. No.4
GTE North Incorporated
Section 34
Sixth Revised Sheet 3
Canceling Fifth Revised Sheet 3
OPERATOR SERVICES
B.
LOCAL OPERATOR SERVICES (Cont'd)
5. Directory Assistance SeNice (Co~t'a)
c.
Rates
(1)
Where the customer direc! dials Directory
Assistance, eXGept as shown in (2) below
. $.70
(2)
Charge to a caller for Directory Assistance
calls placed from a Pay Telephone Line '
Service access line
.
.25
(C)
*
(3)
•
(4)
Where the customer places a call to the Directory
Assistance attendant via a Telephone Company
operator
tCl Indicates Change
Issued: June 9, 1997
(C)
. .45
Plus the Directory
Assistance charges
shown above.
Effective: July 17, 1997
Telephone-Pa. P,U.C. No.4
Section 34
First Revised Sheet 4
Canceling Original Sheet 4
GTE North Incorporated
OPERATOR SERVICES
B., LOCAL OPERATOR SERVICES (Cont'd)
6.
Directory Assistance Call Completi08 (DACC) Service
Directory Assistance Call Completion (DACC) Service provides a Directory Assistance customer requesting an
intraLATA number the ability to be automatically connected to the request~d number. A mechanized announcement
offers call completion to the customer. The call is completed on a sent paid basis.
a.
Regulations'
(1)
DACC will only be furnished where facilities and operating conditions permit.
(2)
This offering provides call completion of iniraLATA calls only.
(3)
DACe will not complete calls to the following services: WATS Services, 800 Services, 900 Service~ or 976
Services.
(4), DACC Service is not available with person-to-person, collect, conference, calling card, third number or any
other calls requiring operator assistance or with calls placed from Pay Telephone ,Line Service access 'lines. " (C),
(5f Usage assoCiated with calls completed via DACC will be subject to any applicable discounts relative to
optional calling plan discounts to which the caller subscribes, The bACC charge is not eligible for any such
discounts.
'
(6)
b,
DACC Service'is furnished solely for the telephone calling purposes of the caller. The Company assumes
no responsibility or liability for any errors in the information furnished. The caller shall indemnify the
Company and hold it free and harmless of and from any and all claims, demands, or damages that shall
arise from the use of the service. Provisions concerning limitations of liability and allowance for interruption
in service are set forth in Section 2 of this tariff.
Rates and Charges
(1) , The following rate is in addition to the rates and charges for other tariff services including, but not limited to,
any applicable local or toll call charges,
'
RATE
Directory A$sistance Call Completion, per call completed'
(Cl Indicates Change
Issued: June 9, 1997
, $0.,35
Effective: July 17, 1997
"
Telephone-Pa. P.U.C. No.4
Section 34
Original Sheet 5
GTE North Incorporated
OPERATOR SERVICES
C,. NATIONAL DIRECTORY ASSISTANCE/CUSTOMER NAME AND ADDRESS $ERVICE
(C)
1. GENERAL
,
.
National Directory Assistance (NDA) will provide the customer with directory listings from GTE's directory assistance
database. This database will make all GTE listings available to any operator workstation along with national lislings
from other provider database(s). GTE will provide listings for residential, business, government, GTE i-BOO, and GTE
local emergency numbers. Customer Name and Address (CNA) Service is a reverse search feature which allows the
caller to request a customer's name and/or address after giving the directory assistance operato'r a complete phone
number.
2. CONDITIONS
a. The customer will receive a maximum up to two listings per call, i.e., two 'NDA numbers, one NDA number and one
CNA listing or two CNA listings.
.
b,
Customers who make operator assisted calls to National Directory Assista'nce or to obtain Customer Name and
Address Service will be charged the NDAICNA rate plus the applicable operator surcharge as set forth in. the
Company's tariff,
c.
The Company shall not be liable for any errors or omissions, whether arising through negligence or otherwise, in
the information furnished; and the customer shall indemnify and savel the Company harmless against all claims
. (including costs and attorney's fees) that may arise from the use of such information.
d.. The customer will have access to any in- or out-of-franchise, number/address listing within the continental United
States,.Alask'a and Hawaii, with the exception of non-published listings. When a non-published number/address is
requested, the message "Non-published number/address" or "NP" is displayed and no information will be available.
e.
Charges for National Directory Assistance/Customer Name and Address Service are not applicable to calls placed
from hospitals, or to calls placed by customers who certify they are unable to use a directory because of visual or
physical handicap.
.
f.
National Directory Assistance and Customer Name and Address Service will be available where technology
permits.
3. RATES
a. .For each call to the National Directory Assistancel
Customer Name and Address Service .................. $ .95
(C) Indicates Change
Issued: November 20, 1998
Effective: February 1, 1999
. _ - - - -..
_--
Telephone-Pa. P.U.C. No.4
Section 18
Third Revised Sheet 1
Canceling Second Revised Sheet 1
Verizon North Incorporated
PAY TELEPHONE LINE SERVICE
A.
GENERAL
1. Pay Telephone Line Service Is one-party exchange service for use by pay telephone providers, location owners
and interexchange carriers and is furnished solely for connection with coin, coinless, or combination coin/coin less
pay telephone equipment to the Telephone Company's network.
2. Pay Telephone Line Service:
,
'
,
a. Is available in all exchanges of the,Company: foreign exchange service is not available to these lines.
b. Provides fo; one listing in the white pages and one listing in the yellow pages of the Telephohe Company
directory for each Pay Telephone Line furnished. Non-Published Number Service or N~n-Listed Number
Service are available at no charge to Pay Telephone Line Service customers.
'
c.
Only one coin-operated or coinless public access telephone unit may be connected to each Pay Telephone
Line.
.,' ,
d. Will be provided on a dial-tone-first basis to enable end users to dial certain calls without requiring, coin
deposits, Le.,'all emergency calls, ,telecommunications relay service calls and non-sent-paid calls.
e.
Service will be provided on a two-way basis, except lines for which a specific exemption has been granted by
the Pennsylvania Public Utility Commission.
f.
The pay telephone provider is responsible for meeting all federal, state and local statutes with respect to,
provision of pay telephones in accordance with all hearing impaired a'nd handicapped person requirements. '
g. Temporary suspension of service (vacation service) is not available for Pay Telephone Line Service.
h. Pay telephones connected to a Pay Telephone Line must be registered in complianc,e with Part 68 of the
FCC's Rules and Regulations.
'
i.
Each pay telephone connected to a Pay Telephone Line must be capable of providing user call ,completion to
911 Universal Emergency Service, if available. If 911 service is not available, the pay telephone must permit
access to an operator.
j.) Failure of tlie ~ubscriber to comply with the provisions of this Tariff may result in the suspension or
disconnection of the subscriber's service.
B, REGULATIONS AND RATES,
1. Pay Telephone Line Service is provided at the Pay Telephone Line Service access line rate for'the exchange in which
the Pay Telephone Line Service is located. The measured local usage rates will apply when a measured line for coin
operated telephones is technically feasible: In the interim, an unlimited local usage monthly charge of $8.42 will appl~.
2.
The measured service rates apply to Pay Telephone 'Line Service as shown in P.U.C. No.5 Basic Ex'change (C)
S'ervice.
3.
Applicable service order charges for the exchange in which Pay Telephone Line Service is provided apply.
4.
Local directory assistance charges of $.25 per call apply to Pay Telephone Line Service.
(C) Indicates Change
Issued: March 28, 2002
Effective: April 29, 2002
Telephone-Pa~
p.Ll.c. No.4
GTE North Incorporated
Section 18
, Tenth Revised Sheet 2
Canceling Ninth Revised Sheet 2
PAY TELEPHONE LINE SERVICE
\
B.
REGULATIONS AND RATES (Cont'd)
6.
Pay Telephon'e Line Service customers will not be charged for Non-Published or Non-Listed telephone numbers. However,
applicable service order charges apply for each change of telephone number required to establish a non-published or non-listed
number.
7.
All subscribers to Pay Telephone Line Service shall have the right to select their presubscribed, intraLATA toll provider when
intra LATA presubsrciplion becomes available In the Company's service territory.
8.
The Company shall not be liable for shortages of coins deposited and/or collected from the Pay Telephon~ Line Service subscriber's
equipment.
9. . The Company shall not ,be liable for end-user fraud associated with failure of the subscriber's equipment to perform.
10: Operator assisted' sent-paid local calls will be rated to the end user at the rate of $.25 per mesSl'lge, plus the appropriate operator
services charges as specified in this tariff. Non sent-paid local calls will be rated to the end-user at the rate of $.25 per message and
the appropriate operator service charges as specified in this tariff.
'
11. Operator assisted sent-paid IntraLATA toll calls will be rated to the end-user at the long distance rate', plus the appropriate operator
surcharges as specified in tariff Telephone-Pa. P.U.C. No.8. Non-sent paid IntraLATA toll calls will be.rated to'the end user at the
long distance rate and the appropriate operator service charges as specified in tariffTelephone-Pa. P.U.C. No.8.
C: AVAILABLE FEATURES FOR PAY TELEPHONE LINE SERVICE
1.
Optional call screening/blocking/coin supervision/answer supervision functions, as listed below are provided at the monthly rates
stated. The non-recurring charges shown below do not apply to subsequent requests made by the customer.
a.
Billed Number Screening - prevents the co~pletion of collect or third number billed calls to the Pay Telephone Line Service
~h
~
b.
Selective Class of Call Screening - restricts outgoing calls from the Pay Telephone Line Service access line to non sent-paid
calls only (coinless).
c.
Incoming Call Blocking - prevents all incoming calls.
d.
Coin Supervision -
e.
1.
Provides 'for the collection, return, recognition, announcements and pre-prompting for overtime.
2.
Monitors signals from the pay telephone equipment to identify when and what denomination of coins are deposited.
3.
Identifies ,the status of attempted calls and sends a signal to the pay telephone equipment to collect the appropriate coins
when calls are completed.
4.
Returns coins when calls 'are not completed.
Answer Supervision 1.
Is 'the tine side functionality that provides an ele~trical'signal to the calling end of a switched telephone connection when
the called line goes off-hook.
'
2.
Is provided to Pay Telephone Line Service customers to assist them in determining when billing for a specific call should
commence.
(e) Indicates Change
Issued: May 19, 1997
Effective: August23, 1997
Telephone-Pa, P,U,C, No, 4
GTE North Incorporated
Section 18
_ Second Revised Sheet 3
Canceling First Revised Sheet 3
PAY TELEPHONE LINE SERVICE
C,
AVAILABLE FEATURES FOR pAY TELEPHONE LINE SERVICE (Cont'd)
2,
Rates and Charges, per access line
- Monthly
Rate
Nonrecurring
Charge
,-
a, Billed Number Screening',
$ ,35 (0)
,~
b_ Selective Class of Call Screening',
1.91 (D)
tt
_ 5,00
c, Incoming Call Blocking'
(C)
**
d, Coin Supervision,
9.70 (I)
N/A
e, Answer Supervision,
9.70 (I)
N/A
I
• Applicable only for exchanges governed by tariffs Telephone-Pa, P,U,C, Nos, 5 and 6, Refer to tariffs Telephone-PaP,U,C, Nos, 1 and 3, Seption 9, for appropriate blocking and screening rates for exchanges gov.emed by those tariffs,
.. The Nonrecurring Charges shown in Section 3 of this tariff will apply when these services are installed after the
installation of the Pay Telephone Service access line,
- ,
(e) Indicates Change
Issued: May 19, 1997
(I) Indicates Increase
(D) Indicates Decrease
Effective: August 23, 1997
.----------------------
Telephone-Pa. P.U.C. No.4
Section 18
Second Revised Sheet 4
Canceling First Revised Sheet 4
Verizon North Incorporated
(C)
PAY TELEPHONE LINE SERVICE
(el'
D. . Public Payphone Usage Surcharge
In addition to any applicable Operator Handed Service Charge, this surcharge applies .to all completed Local and
IntraLata long distance calls that are made from a payphone and are not paid by coins being placed in the payphone
coin box.
This surcharge does not apply to calls made to emergency numbers (911), calls to a telecommunic~tions relay
service, or local calls for which the caller has made the required coin deposit.
1.
Rates and Charges, per access line
a.
Public Payphone Usage, per call Surcharge
$0.25 (I)
/
(C) Indicates Change
Issued: September 27,2001
Effective: October 27,2001
..
Telephone-Pa. p.u.e. No.4"
Section 18
First Revised Sheet 5
Canceling Original Sheet 5
GTE North Incorporated
(e)
(RESERVED FOR FUTURE USE)
*
*
..
. *
*
\
(e) Indicates Change
Issued: January 15, 1997
Effective: April 12, 1997
(e)
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
500
Section 40A
1st Revised Sheet 1
Canceling Original Sheet 1
Pa.
P.U.C~-No.
OPERATOR SERVICES
*
*
A.
(c)
*
GENERAL
The following regulatlons and rat~s apply to local mesrage calls placed thro'ugh
an Operator or Customer Dialed C.alling Card, Operator Station-to-Station and
Mechanized Station-to-Station calls between points in Metro Call Bands 1
through 5.
B.
REGULATIONS
.
1.
The following rate schedules apply to calls placed through a Business Dial
Tone Line and Pay Telephone Line.
2.
All other applicable rates, charges .and.regulations can be found in other
tariffs of the Telephone Company.
3.
The local calling areas of each Exchange Area are those which appear in the
Pa. P. U. C. -No. l8SC Tariff under "Exchange Areas .or Zones".
4.
Local Calling Areas and Exchange Area Maps are contained in the
Pa. 'p:. u. C.\
No. l8SC ~ariff .
./
ISSUED AUGUST' 31, 2001
EFFECTIVE SEPTEMBER I, 2001
~--~-------------'
VERIZON PENNSYLVANIA INC.
I,NFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. 'P.U.C.-No. 500
Section 40,A
2nd Revised Sheet 2
Canceling 1st Revised Sheet 2
Operator Services
C.
RATES
The rates for originating messages are listed below.
1.
To points to which the ,Local 'General Tariffs for each Exchange Area
indicate service is furnished on a Local Area Unlimited Usage Package
basis, rates per message are:
Calling Card Customer Dialed, Initial, 3 Minutes
Operator Station-to-Stationt, Initial 3 Minutes
Mechanized Station-to-Station, Initial 3 Minutes
'Corre'ctions Collect Call Surcharge - Local/IntraLATA
Initial 3.Minutes
Operator All Types Operator Person-To-Person, Initial 3 Minutes
All Classes of Service Overtime, Each 3 Minutes
2.
(C)
$ 1.75(1)
$ 4.50
$ .05
To points to which the Local General Tariffs for each Exchange Area
indicate that local service i"s offered.:cm a measured local ,'use basis,
the following rates apply for Coin Calls in addition to the Dialed
Station-to-Station Measured Local Use rates in C.4 following:
Coin Paid Customer Dialed
Calling Card Customer Dialed
Operator Station-to-Stationt
Mechanized Station-to-Station
Corrections Col~ect Call Surcharge - Local/IntraLATA
Person-To-Person
3.
$ .75
$ 2.50
$ 2.50
$
.25
$
.75
$ 2.50
"$ '2.50
$ 1. 75 (I)
$ 4.50
OPERATOR LOCAL CALLS - ALL SCgEDULES
Calls placed through the operator between points in the local
calling area are charged the following Operator Service Charges:
"
"
}
,
,
Calling Card Customer Dialed
Operator Station-to-Station ,#
Mechanized Station-to-Station
Corrections Collect Call Surcharge - Local/lntraLATA
Person-to-Person
$'
.75
$ 2.50
$ 2.50
$ 1.75(1)
$ 4.50
NOTE:
t
Includes Collect; Special Billing'NuIDber, Bill To A Third Number calls and
Hotel/Motel Guest originat'ed operator completed calls. The live operator
surcharge will be waived for victims of domestic violence, the staffs of,
domestic violence p~ogram agencies (when involved in'domestic violence
counseling) and emergency services personnel (while in the performance of
their jobs) .
ISSUED OCTOBER 18, 2002
EFFECTIVE OCTOBER 19, 2002
(C)
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. SOD
Section 40A
2nd Revised Sheet 3
Canceling 1st Revised Sheet 3
operator Services
C.
RATES (Cont'd)
3.
OPERATOR LOCAL ,CALLS - ALL ,SCHEDULES (Cont'd)
For Metro Call Bands 2-5 the following rates apply in addition to
the Dialed Station-to-Station rate.
Calling Card Customer Dialed
Operator Station-to-Station #
Mechanized Station-to-Station
Mechanized Station-to-Station Corrections Collect Call
Person-'to-Person
,4.
$
$
$
$
$
.75
2.50
2.50
1.75 (I)
4.50
DIAL STATION-TO-STATION'MEASURED LOCAL USE RATES
a.
Pial Station-To-Station Calls - Metro Call Band 1
applies to directly dialed local messages
placed, Monday through friday, 8:00 a.m.* to
10 :.00 p .m .. *.
Weekday Rate: '
The rate is $.07 per message.
Night and Weekend Rate:
applies, to directly dialed local messag,es
placed Monday through Fri~ay, 10:00 p.m.*
to 8:00 a.m.* and all day Saturday a~d
Sunday.
The
b.
rat~
is $.028 per
m~ssage.
Metro Call Bands 2-5 Rates
Metro Call Bands 2-5 Rates
EVENING (OFF"':PEAK)
Metre
DAY
Initial Additional
Call
Initial Additional
Minut,e
Minute
' Mi,nute
Band
Minute
2
3
4
5
$.09
.12
.15
.18
$.03
:04
.06
.07
$.05
.07
.09
.11
$.02
.03
.04
,.04
NIGHT and WEEKEND
Initial Additional
Minute
Minute
$.03
.04
.05
.05
$.01
.01
.02
.02
NOTE:
,#
Includes Special Billing NuIDber, operator dialed and completed calls and all
Time and ~harge request calls (except Hotel/Motel Guest originated as provided
in Pa. P.U.C.-No. 1). The live operator surcharge will be waived for victims of
domestic violence, the staffs of domestic violence program agencies (when
involved in domestic violence counseling) and emergency services personnel
(~hile in the performance of their jobs). '
ISSUED OCTOBER 18, 2002
·EFFECTIVE OCTOBER 19, 2002
BELL ATLANTICPENNSYLVANIA'IINC.
Pa. P.V.C.-No. 500
Section ·40A
Original Sheet 4
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Operator Services
C.
(C)
RATES (Cont'd)
4.
DIAL STATION-TO-STATION MEASURED LOCAL USE RATES (Cont'd)
Rate Application Periods
DAY RATE· -
applies to directly dialed station-to-station
calls placed Monday through Friday, 8:00 a.m.* to
.5:00p.m.*.
EVENING RATE -
applies to directly dialed station~to-station
calls place~ Monday through Friday', 5:00 p.m.* to
10:00 p.m.*.
NIGHT AND WEEKEND RATE -
applies to directly dialed station~to-station
calls placed Monday through Friday, 10:00 p.m.*
to 8:00 a.m.*, and. all day Saturday and Sunday.
* The time shown indicates the termination of one rate application period and
the beginning of the "next". Calls connected at exactly the time sho~n· ;are
considered in the "next" period.
ISSUED NOVEMBER 30, 1999
EFFECTIVE DECEMBER I, 1999
----------~~
.. --- .....-------- ---.-.-
_.._ . _ - - _ . _ - - - - : - - - - - - . : -.. _ - - - . _ .
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
'---,--------"'-
Pa. P.U.C.-No. 500
Section 38A
1st Revised Sheet 1
Canceling Original Sheet 1
OPERATOR SERVICES
*
A.
*
*
(C)
GENERAL
The following regulations and rates apply to local message calls placed through
an operator or Cu'stomer Dialed Caliing Card, Operator Station-to-Station and
Mechanized Station-to-Station calls between points in Metro Call Bands 1
through 6.
B.
REGULATIONS
1.
The following rate schedules apply to call,s placed through a Business Dial
Tone Li~e' and Pay Telephone Line.
2.
All other applicable rates, charges and regulations can be found .'in other
tariffs of the Telephone ,Company:
3.
The local calling areas of each Exchange Area are those which appear in Pa.
P.U.C.-No. 182A under "Exchange Areas or Zones".
4.
Local Calling Areas and Exchange Area Maps are coritained in Fa. P.U.C.-No.
182A.
EFFECTIVE SEPTEMBER 1, 2001,
ISSOED AUGUST 3'1, 2001
,----
--------------------------,
---_.,------------_.._-------------,---_._---------
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
'Section 38A
2nd Revised Sheet 2
Canceling 1st Revised Sheet 2
Operator Services
C.
RA'l'ES
The rates' for originating messages are listed below.
1.
To. pOints to which the Local General Tariffs for each Exchange Arei indicate'
service is furnished on a Local Area Unlimited Usage Package basis, rates
per'message are:
Calling Card Customer Dialed, Initial 3 Minutes
-Operator Station-to-Stationt, Initial 3 Minutes
Mechanized Station-io-station, 'Initial 3 Minutea
Mechanized Station-to-Station Corrections Collect Call,
Initial 3 Minutes
Operator All Types Operator Person-To-Person, 'Initial 3 Minutes
All Classes of Service Overtime, Each 3 Minutes #
2.
.75
2.50
2.50
(C)
1.75(I)
4.50
.05
';1'0 points, to which the Local General Tariffs for each Exchange Area
indicate that local service is offered on a measured local use basis, .the·
following rates apply for Coin Calls in addition to the D~aled Stationto-Station Measured ,Local Use rates in C.4 following:
Coin Paid Customer Dialed
Calling, Card Customer Dialed
Operator Station-to-Stationt
Mechanized Station-to.-Station
Mechanized Station-to-Station Corrections Collect Call
Person-To-Person
3.
$
$ .25
:75
2'.50
2.50
1.75(I)
4.,50
OPERATOR LOCAL'CALLS - ALL SCHEDULES
(
Calls placed through the operator between points in the local calling area
are charged the following Service Charges:
Calling Card Customer Dialed
Oper9tor Station-to-Station #
Mechanized Station-to-Station
Mechanized Station-to-Station,Corrections Collect Call
Person-to-Person
$ .75
2.50
2.50
1. 75 (I)
4.50
NOTES:
t
In~ludes Collect, Special Billing Number, Bill To A Third Number calls and
Hotel/M0tel Guest originated ope,rator completed calls. The live operator
surcharge will be waived for victims of domestic violence, the staffs, of '
domestic violence program agencies (when involved in domestic violence
counseling) and emergency services personnel (while in the performance of their
jobs) .
ISSUED OCTOBER 18, 2002
EFFECTIVE OCTOBER 19, 2002
- - - _.._--_ _ - ..
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
Section 3SA
2nd Revised Sheet 3
Canceling 1st Revised Sheet 3
Operator Services
C.
RATES (Cont'd)
3 .. OPERAT0R LOCAL CALLS - ALL SCHEDULES (Cont' d)
For Metro Call Bands 2-6 the following rates. apply in addition to
the Dialed Station-to-Stat"ion rate.
Calling Card Customer Dialed
Operator Station-to-Station #
Mechanized Station-to-Station
Mechanized Station-to-Station Corrections Collect Call
Person-to-Person
4.
$ .75
2.50
2.50
1.75('I)
4.50
DIAL STATION-TO-STATION MEASURED LOCAL USE RATES
a.
Dial Station-To-Station Calls - Metro Call Band 1 .
Weekday Rate:
applies to directly dialed local messages
placed, Monday· through Friday, 8:00 a.m.* to
·10:00 p.m.*.
The rate is $.07 per message.
Night and Weekend Rate: applies to· directly dialed local messages
placed Monday through Friday, 10:00 p.m.* to·
8:00 a.m.* and all day Saturday and· Sunday.
The rate is $ .. 028 per message.
b.
Metro Call Bands 2-6 Rates
Metro
Call
Band
Metro Call Bands 2-6 Rates
. DAY
NIGHT and WEEKEND
EVENING (OFF-PEAK)
Initial Additional Initial Additional Initial Additional
Minute
Minute
Minute
Minute
Minute
Minute
2
3
4
5
·6
$.09
.12
.15
.1S
.21
~.
$.03
.04
.06
.07
.08
$.05
.07
.09
.11
.12
$.02
.03
.04
.04
.05
$.03
.04
.05
.05
.06
$.01
.01
.02
.02
.02
.
,
NOTE:
. if
Includes Special Billing Number, operator· dialed and completed ca':ps and all
Time and Charge request calls (except Hotel/Motel Guest originated as provided
in Pa .. P. U. C. -No·. 1). The live operator surcharge will be waived for victims of
domestic violence, the s.taffs of domestic violence program agencies (when
involved in domestic violence couns~ling) and· emergency services personnel
(while in the performance of their jobs) .
ISSUED OCTOBER 18, 2002
EFFECTIVE OCTOBER 19, 2002
BELL ATLANTICPENNSYLVANIA, INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U".C.-No. 500
Section 38A
Original Sheet 4"
operator Services
C.
( C')
RATES (Cont'd)
4.
DIAL STATION-TO-STATION MEASURED LOCAL USE RATES (Cont'd)
Rate Application Periods
DAY RATE -
applies to directly dialed station-to-station
calls" placed Monday through ~riday, 8:00 a.m.*
to 5:00 p.m.*.
EVENING RATE
applies to directly dialed station-to~station
"calls placed Monday through Friday, 5:00 p.m.*
to 10:00 p.m.*.
'NIGHT AND WEEKEND RATE -
applies to directly dialed station-to-station
calls placed Monday through Friday, 10:00 p.ro:*
to 8: 00 a.m. *, and all day Saturday and Sunday.
")
*
The time shown indicates the termination of one rate application period and
the beginning of the next. Calls connected at exactly the time shown are
considered in the "n"ext" period.
ISSUED NOVEMBER 30, 1999
EFFECTIVE DECEMBER 1,
~999
VERIZON PENNSYLVANIA INC,.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
Section 39A
1st Revised Sheet 1
Canceling Original Sheet 1
J
OPERATOR SERVICES
*
A.
*
*
(C)
GENERAL
The following regulations and rates apply to local message calls placed through
'an Operator or Customer Dialed Calling Card, Operator Station-to-Station and
Mechanized Station-to-Station calls between points in Metro Call Bands 1
through 4.
,
B.
REGULATIONS
1.
The following rate schedules apply to calls placed through a Business Dial
Tone Line and Pay Telephone Line.
2.
All other applicable rates, charges and regulations can be found in other
tariffs of 'the Telephone Company.
3.
The local calling areas of each Exchange Area are those which appear in: the
Pa. P.U.C.-No. 18SB Tariff under "Exchap.ge Areas or Zones".
4.
Local Calling Areas and
No. 18SB Tariff.
ISSUED AUGUST 31, 2001
Exc~ange
Area Maps are contained in the Pa. P.U.C.-
EFFECTIVE SEPTEMBER 1, 2001
,
...
_-----------,
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
P~U.C.~~o.
Pa.
500
Section 39A
2nd Revised Sheet 2
Can6eling 1st Revised Sheet 2
Operator Services
C.
RATES
The
r~tes
1.
To points to which the Local General Tariffs for each Exchange Area ind,icate
service is furnished on a Local Area Unlimited Usage Package basis, rates
per message are:
for originating messages are liste4 below.
Calling Card Customer Dialed, Initial 3' Minutes
Operator Station-to-Stationt, Initial 3 Minut~s
Mechanized Station-to-Station, Initial 3 Minutes
Mechanized Station-to-Station Corr~ctions Collect Call,
In,itial 3 Minutes
Operat,or All Types Opelrator Person-To-Person, Initial 3 Minutes
All Classes of Service Overtime~ Each 3 Minutes
2.
(C)
1.75(I)
4.50
.05
To points to which the Local General Tariffs for each Exchange ~rea indicate
that local service is'offerecl on a measured loc~l use basis, the follow±ng
rates apply for Coin Calls in addition to the Dialed Station-to-Station'
Measured Local Use rates in C.4 following:
Coin Paid Customer Dialed
Calling Card Customer Dialed
Operator Station-to-Stationt
Mechanized Station-to-Station
Mechanized' Station-to-Station Corrections Collect
Person-To-Person
3.
$ .75
2.50
2.50
OPE~TOR
$ .25
.75
2.50
2.50
C~ll
1.75(I)
4.50
LOCAL CALLS - ALL SCHEDULES
Calls placed ,through the operator between points in the local
are charged the following Operator Service Charges:
Calling Card Customer Dialed,
Operator Stati~n~to-Station #
Mechanized Station-to-Station
Mechanized Station-to-Station Corrections Collect Call
Person-to-Person
ca~ling
$
area
.75
2.50
2.50
1. 75 (I)
4.50
NOTE:
t
Includes Collect, Special Billing Number, Bill To A Third Number 'calls and
,Hotel/Motel Guest originated operator compl.eted calls. The live oper,ator
surcharge will be waived for victims of domestic violence, the sta';Efs 'of domestic
violence program agencies (when involved in domestic violence counseling) and
emergency services personnel (while in the performance of their jobs) .
ISSUED OCTOBER 18, 2002
EFFECTIVE OCTOBER 19, 2002
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICE~
Pa. P.U.C.-No. 500
Section 39A
2nd Revised Sheet 3
Canceling 1st Revised Sheet 3
Operator Services
C.
RATES (Cont'd)
3.
OPERATOR LOCAL CALLS '- ALL SCHEDULES' (Cant' d),
For Metro Call Bands 2-5 the following rates apply in addition to the
Dialed Station-to-Station rates
Calling Card Customer Dialed
Operator Station-to-Station #
Mechanized Station-to-Station
Mechanized Station-to-Station Correctioni Collect Call
Person-to-Person
4.
$ .75
2.50
2.50
1.75(I)
4.50
DIAL STATION-TO-STATION MEASURED LOCAL USE RATES
a.
Dial Station-To-Station Calls - Metro Call Band 1
applies to directly dialed local messages
placed, Monday through Friday, 8:00 a.m.. to
10:00 p.m ..
Weekday Rate:
The rate is $.07
Night and
W~ekend
'Rate:
p~r
message.
applies to directly dialed local messages
placed Monday through Friday, 10:00 p.m .. to
8:00 a.m., and all day Saturday and Sunday.
The rate is $.028 per message
b~
Metro Call ,Bands 2-4 Rates
Metro Call Bands 2-4 Rates
EVENING (OFF-PEAK)
NIGHT and WEEKEND
Metro
DAY
Initial' Additional
l\,dditional
Initial
Initial Additional
Call
Minute
,Band,
Minute ' Minute
Minute
Minute
Minute
:2
3
4
$.09
.12
.15
$.03
.04
.06
$.05
.07
.09
$.02
.03
.04
$.03
.04
.05
$.01
.0.1
.02
NOTE:
#
Includes Special Billing Number, operator dialed and completed calls and all
Time and Charge request calls (except 'Hotel/Motel Guest originated as provided
in' Pa. P.U.C.-No. 1): The live operator surcharge will' be waived for victims
of domestic violence, the staffs of domestic violence program agencies (when
involved in domestic violence counseling) and emergency services personnel
(while in the performance of their Jobs).
ISSUED OCTOBER 18, 2002
EFFECTIVE OCTOBER 19, 2002
BELL ATLANTICPENNSYLVANIA, INC.
INFORMATIONAL TARIFF'
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
Section 39A
Original Sheet 4
Operator Services.
C.
(C)
RATES (Cont'd)
4.
DIAL STATION-TO-STATION MEASURED· LOC.AL USE RATES (Cont'd)
Rate Application Periods
*
DAY RATE -
applies to directly dialed station-to-station
calls placed Monday through Friday, 8:00 a.m.*
to 5:.00 p.m.*.
EVENING RATE -
applies to .direct.ly' dialed station-to-station
calls placed Monday through Friday, 5:00 p.m.*
to 10:00 p.m.*.
NIGHT AND WEEKEND RATE -
applies to directly dialed station-to-station
calls placed Monday through Friday, 10:00
p.m.* to 8:00 a.m.*, and all day Saturday and
Sunday.
The time shown indicates' the termination of one rate. application period and
t)1e, l?eginning of the "next". Calls connected at exactly the time shown are
considered in the "next" period.
ISSUED,NOVEMBER 30, 1999
EFFECTIVE DECEMBER 1, 1999
VERIZON PENNSYLVANIA INC.
Pa. P.U.C.-No. 500
Section 37A
1st 'Revised Sheet 1
Canceling Original Sheet 1
INFORMATIONAL TARIFF
FQR COMPETITIVE SERVICES
OPERATOR SERVICES
*
A.
*
*
GENERAL
The following regulations and rates apply to local message calls placed through
an Operator or Customer Dialed Calling Card, Operator Station-to-Station' and
Mec~anized Station-to-Station calls between points ,in Metro Call Bands 1
through 5.
B.
REGULATIONS
1.
2.
The following rate schedules apply to calls
Tone Line and Pay Telephone Line,'
~laced
through a Business Dial
All other applicable rates, charges and reguiations can be found in other
'Tariffs of the Telephone Company.
3.
The local calling areas of each Exchange Area are those which appear in" ,the
Pa. P,U.C.-No, 182 Tariff under "Exchange Areas or Zones".
4.
Local Calling ,Areas and Exchange Area Maps are contained in Pa.
182.
\
ISSUED AUGUST 31, 2001
~.U.C.-No.'
EFFECTIVE SEPTEMBER 1, 2001
(C)
V~RIZON
PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
Section 37A
2nd Revised Sheet 2
Canceling 1st Revised Sheet 2
Operator Services
C.
RATES
The rates for originating messages are listed below.
1.
To points to which the Local General Tariffs for each Exchange Area indicate
service is furnished on a Local Area Unlimited Usage Package basis r rates
per message are:
.Calling Card Customer' Dialed r lnitial 3 Minutes
$
Operator Station-to-Stationt r Initial 3 Minutes
Mecnanized Station-to-Station r Initial 3 Minutes
Mechanized Station-to-Station Corrections Collect Callr
Initial 3 Minutes
Operat~t All Types Operator Person-To-Person r Initial 3 Minutes
All'Classes of Service Overtime r Each 3 Minutes
2.
(C) .
1.75(1)
4.50
.05
To points to which the Local General T~riffs for each Exchange Area
indicate that local service is offered on a measured local use basis r the
following rates apply for Coin Calls in addition to t·he Dialed Station-toStation Measured Local Use rates in C.4 following:
Coin Paid Customer Dialed
Calling Card Customer Dialed
Opera.tor Station-to-Stationt
Mechanized Station-to-Station
Mechanized Station-to-Station Correction's Collect Call
Person-To-Per.son
3.
.75
2.50
2.50
OPERATOR LOCAL
CA~LS
$
.25
.75
2.50
2.50.
1. 75 (I)
4.50
- ALL SCHEDULES
Calls placed' through the operator between points in the local calling area
are charged the following Operator Service Charges:'
.
.
Calling Card Customer Dialed
Operator Station-to-Station #
Mechanized Station-to-Station
Mechanized Station-to-Station Corrections Collect Call
Person-to-Person
$
.75
2.50
2.50
1.75(I)
4.50
'NOTES:
t
Includes Collect r Special Billing Number r Bill To A Thirp Number calls and
Hotel/Motel Guest originated operator completed calls. The live operator
surcharsre will be ~lai ved for victims of domestic vio!'ence r the staffs of
domestic violence program agencies (when involved in domestic viOlence
counseling) and emergency services .personnel (while in the perfor~ance of
their jobs) '.
ISSUED OCTOBER l8 r 2002
EFFECTIVE OCTOBER 19 r 2002·
'\,
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
VERIZON PENNSYLVANIA INC.
Pa. P.U.C.-No. SOO
Section 37A
2M Revised Sheet 3
Canceling 1st Revised Sheet 3
Operator Services
C.
RATES (Cont'd)
.' 3.
OPERATOR LOCAL CALLS - ALL SCHEDULES (Cont' d)
For Metro Call Bands 2-S the following rates apply in addition to the Dialed
Station-to-Station rate"
Calling Card Customer Dialed
Operator Station-to-Station #
Mechanized Station-to-Station
Mechanized Station-to-Station Corrections Collect Call
Person-to-Person
4.
DIAL
a.
STATION-TO~STATION
$
'.7S
2.S0
2.S0
1.7S(I)
4. SO '
MEASURED LOCAL USE RATES
Dial Station-To-Station Calls - Metro Call Band 1
applies to directly dialed local messages
placed, Monday, through Friday, ,8: 00 a.m., to
10:00 p.m. ~he rat~ is $.07 per message.
Wee,kday Rate:
\
applies to directly dialed local message's
placed Monday through Friday, 10: 00 p .m'. to
8:0a a.m. and all day Saturday and Sunday.
Night and Weekend Rate:
'The rate is $.028 per message.
b.
Metro Call Bands 2-S Rates
Metro
Call
Band
2
3
4
S
Metro Call Bands 2-5 Rates
EVENING (OFF-PEAK)
DAY
. Initial Additional Initial
Additional
Minute
Minute
Minute
Minute
$.09
.12
.15
.18-.)
$.03
.04
.06'
.07
$.OS
.07
.09
.11
$.02
.03
.04
:04
NIGHT and WEEKEND
Initial ,Additional
Minute
Minute
$.03
.04
.05
,OS
$.01
.01
.02
.02
)
NOTES:
#
Inc1':1des special billing number" operator dial!3d and completed' calls and all
Time and ,Charge request calls (except hotel/motel guest originated as provided
in Pa. P.U.C.-No. 1). The live operator surcharge will be waived for victims
of domestic violence, the staffs of domestic violence 'program agencies (when
involved in domestic violence counseling) and emergency services personnel
(while in the performance of their jobs) .
ISSUED OCTOBER 18, 2002
I'
EFFECTIVE OCTOBER 19, 2002
BELL ATLANTICPENNSYLVANIA, INC.
r,INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
Section 37A
Original Sheet 4
Operator Services
'..
C.
(C)
RATES (Cont'd)
4 .. DIAL STATION-TO-STATION MEASURED LOCAL USE RATES
(Con~'
d)
Rate Application Periods
*
DAY RATE -
applies to directly dialed station calls placed
Monday through Friday, 8:00 a.m.* to 5:00 p.m.*.
EVENING RATE -
applies-to directly dialed station-to-station
calls placed Monday through Friday, 5:00 p.m.*
to 10:00 p.m.*.
NIGHT AND WEEKEND RATE -
applies to directly dialed station-to-station
calls placed Monday through Friday, 10:00 p.m.*
to 8:00 a.m.*, and all day Saturday and Sunday.
The time shown indicates the termination of one rate application period and
the beginning of the "next". Calls connected· at exactly the time shown are
considered in the next· period.
IS$UED NOVEMBER 30, 1999
EFFECTIVE DECEMBER 1, 1999
RFP #2005-081-011
Attachment 4-B - Section 1
Commonwealth Public Telephone Charges
Type: Independent Local and Intralata Toll Calling - Public Telephones
Rate Per Minute
Collect - Automated
Billed to Third Party - Automated
Calling Card Automated
Credit Card Automated
Collect Operator Assist
Billed to Third-Party - Operator Assist
Person-to-Person Operator Assist
Calling Card -' Operato!:" Assist
Credit Card '- Operator Assist
Operator Dialed
Directory Assistance
Per Call Compensation
VSSI*
$0.45
$3.50
$3.45
$0.80
$3.50
$3.50
$3.45
$3.50
$3.50
$3.50
$3.50
$1.00
$,0.30
Type: Interstate Calling- Public Telephones
VSSI*
Rate Per Minute
$0.99
Collect - Automated
$5.99
Billed to Third Party - Automated,
$6.99
Calling Card Automated
$7.50
Credit Card Automa,ted
$7.50
$7.50
Collect Operator Assist
Billed to Third-Party - Operator Assist
$7.50
Person-to-Person Operator Assist
$12.50
$7.50
Calling Card - Operator Assist
Credit Card - Operator Assist
"$7.50
Operator Dialed
$7.50
Directory Assistance
$2.00
Per Call Compensation
$10.5% of gross value of call (for example: $10.0a
call would be and additional $1.05 charge) (pass through to the federal government - no commission
paid on USF fee)
Type: Interlata Calling - Public T.elephones
VSSI*
$0.59
Rate Per Minute
Collect - Automated
$3.99
Billed to Third Party- Automated
$3.99
Calling Card Automated
$3.99
, Credit Card Automated
$3.99
$5:20
Collect Operator Assist
Billed to Third-Party- Operator Assist
$5.50
$6.50
Person-to-Person Operator Assist
Calling Card - Operator Assist
$5.20
$5.20
Credit Card - Operator Assist
Operator Dialed
'
$1.20
$1.00
Directory Assistance
$0.30
Per Call Compensation
* Verizon Select Services, Inc. (VSSI) rates.
The local coin rate is non-regulated and presently. $0.50 per call.
Page 81 of297
RFP #2005-081"-011
Attachment 5 - Section 1
Installed Equipment Form*
System A
(1) A minimum list offiye customers locate~ in the United States with coin/card .... '
stations, enclosures, mounting pedestals etc. of the type proposed in the RFP.
Date Installed Customer
1.
2.
Contact & Telephone # .
Number Coin/Card Stations
3.
4.
5:.
* This form may be reproduced in a many copies as necessaIy to present the
requested information.
Page 82 of297
RFP #2005-081-011
Attachment 6 - Section 1
Travel Expenses For Demonstrations
Commonwealth expenses incurred are in the below three (3) areas: (1) lodging, (2)
subsistence and (3) transportation. Under the Commonwealth of Pennsylvania .
Governor's Office Management Directive 230.10 amended November 1,2000 Travel and
Subsistence Allowances:
1. Lodging.
a.
General ..
(1). Nonmilly, expenses for lodging will not be allowed at the place of an
employee's official headquarters or residence nor at sites located within 50
miles of the employee"s official headquarters or residence. Agencies are
authorized, when provided with adequate written justification, to approval
~xceptions when employees required lodging with 50 miles of their
official headquarters or residence .. Written justification must include
details concerning itinerary, weather~ time constraints, or other valid
reasons to support the using agency's decision. To ensure timely
reimbursement of submitted :rravel Expense Vouchers (TEV), a copy of
the written justification signed by a using agency head or designed. deputy
MUST be attached to the employee's TEV.·
Note: Approval authority may not be delegated below the deputy level. In
this instance, no other publication is applict;l.ble.
(2) Government rates must be requested by Clll travelers and co:qfirmed at.
the tinie reservations are made and at time of check-in.
(3) Hotel charges'will not be reimbursed if the employee is negligent in
canceling reservations in accordance with the hotel's policy.'
(4) Claims for lodging that include meals will be allowed when contracted
for at the minimum rate, and when incurred by employees residing at a
host establishment while attending a conference or convention on
official business. Hotel orders or credit cards may be used to obtain
accommodations under the hotel meal plan; however, the meals
provided cannot be claimed for subsistence.
(5) With Bureau of Commonwealth Payroll Operations (BCPO)
concurrence, hotel orders may be issued to persons who are not
. Commonwealth employees, who render a service to the
Commonwealth. This doesn't include persons who are being
reimbursed for their services under contract with the Commonwealth.
Page 83 of297
RFP #2005-081-011 '
(6) The Commonwealth's authorized travel agent will arrange reservations
at the govenunent rate or special conference rate, whichever is lower.
Employees will be responsible 'for providing the corporate card or
hotel ,order to the hotel at the time of check-in.
Note: Management Directive 230.13, Conunonwealth Corporate Card
Program, Revision No.1, contains a copy of the Pennsylvania
Exemption Certificate to be used with the corporate card to exempt
employees traveling on offici~l business from local occupancy taxes.
b. Lodging Rate Allowances.
,
(1) The per'night lodging rate allowances listed below are to be used by
employees authorized to incur overnight lodging expenses:
City Location
Allowance '
Allentown
Beaver Falls
Chester/Radnor
_ _ _ _ _ _ _ _ _Gettysbmg_ _ _,
Harrisburg'
King ofPrussiaiFort Washington
Lancaster
Mechanicsburg
Mercer
Philadelphia
Pittsburgh
Reading
Scranton
Warminster
Valley Forge/Malvern
All Other Locations
County
Lehigh
Beaver
Delaware
Adams
, Dauphin
Montgomery
Lancaster
Cumberland
Mercer
Philadelphia
Allegheny' "
Berks
Lackawanna
Bucks
Chester
PAIU.S.
$75 plus tax"
$75 plus tax
$100 plus tax
$75 plus tax
$65 plus tax
$100 plus tax
$75 plus tax
$75 plus tax
$75 plus tax
$100 plus tax,
$100 plus tax
$75 'plus tax
$75 plus tax
$75 p1:us tax
$100 plus tax
$50 :plus tax,
,Note: The above lodging rate allowances are not flat allowances.
Employees will only be reimbursed for actual expenses incun·ed. Copies of
the employee's hotel receipt, hotel order, charge card receipt, etc., are to be
attached to the STD-191 fonn when requesting reimbursement. Employees ,
obtaining lodging within the above allowances will not be required to
provide written justification on their STD-.191 form for the selection of the
lodging facility.
(2) In those instances when lodging cannot be secured within the
established lodging rate allowance, employees may exceed the allowance if
Page 84 of297
RFP #2005-081-011
written justification is provided on the STD-191 fonn. EmpLoyees are required to
provide, on the STD-191 fonn, the reason for selecting the lodging facility (e.g.,
closest lodging facility to worksite - next hotel 25 miles away; no rooms available
at hotel with lowest rate; lodging facility booked by Commonwealth Travel
Center; inclement weather; lateness of the hour; etc.). Although employees are
not required to list lodging establishments contacted, they are, however, still
expected to secure lodging at the available facility offering the best lodging rate
within the immediate area of the travel assignment.
,(3) Lodging rate allowances may be exceeded when an employee must stay
at a specific lodging facility where rooms within the allowance are not available'
and where the empioyee's presence is require~ by the nature of the official
, business (e.g., location of conference, training course, convention). A written
explanation must be provided on the STD-191 form.
, (4) Lodging accommodations obtained by Commonwealth employees
traveling on official business can be subject to several differ~nt taxes. The most
frequently encountered taxes are'listed below with guidelines for travelers
regarding the Commonwealth's obligation to pay:
(a) The Commonwealth is subject to the following tax which must
be paid and will be reimbursed: *Hotel O~cupancy Tax (72 P. S. § 7209 et
seq.) A six percent room rental excise tax applicable to every room
occupancy.
(b) The Commonwealth is not subject to the following taxes and
employees should make every effort to have them eliminated. However, if
the tax must be paid, the Commonwealth will reimburse the employee for
actual expenses incurred. Comptrollers should delete these taxes from the
hotel/motel invoice when a Hotel Order is used.
,
,
*Hotel Room Rental Tax (53 P. S. § 16223) Pennsylvania Convention
Center
Authority Act. A local hotel room rental tax imposed by first class cities or
first class counties tofund construction of convention c~nters (Allegheny,
Bucks, Delaware, Montgomery, and Philadelphia). The amount of the tax
can range from one to six percent.
*LocaI Sales, Use, and Hotel Occupancy Tax authorized by the
Pen1;lsylvania Intergovernmental Cooperation Authority Act for Cities of
the First Class (53 P. S. § 12720.501 et seq.) and the Second Class County,
Code (16 P. S. § 6152-B). The one percent tax is imposed in a taxable
county on t~e occupancy of hotel/motel rooms (Philadelphia, Allegheny).
Page 85 of297
• !
-----~----~--------------------
RFP #2005-081-011
Note: Management Directive 230.13, Commonwealth Corporate
Card Program, Revision No.1, contains a copy of the
Pennsylvania Exemption Certi:ficate to be used with the Corporate
Card to exempt employees traveling on official business from local
occupancy taxes.
2. SUBSISTENCE.
a.'General.
(1) The allowances for subsistence do not require receipts unless
specifically stated. However, they are not flat allowances and only amounts
, actually expended may be claimed.
(2) Employees who reside at a place other than official headquarters will
not be eligible for reimbursement of subsistence expenses while at a residence or
headquarters, unless specifically provided for in this directive.
(3) Reimbursement for the cost of noonday meals is not permissible for
employees not engaged in overnight travel except as specifically provided for in
this directive, in collective bargaining agreements or memoranda of
understanding.
(4) Nonpaid members of boards; commission~, and cquncils in po
overnight travel status will be eligible for-reimbursement of the actual cost of
meals up to the following maximums: breakfast, $6.00; lunch, $6.00; dinner,
$16.00. '
(5) Increased subsistence allowances are available in out-of-state locations
designated as high cost areas by the' Bureau of Financial Management, Office of
the Budget.
'
,
(6) No subsistence will be allowed for employees who have been granted
short-term lodging agreements.
b. Overtime.
/
An employee who works more than two hours past his scheduled quitting time
while at headquarters win be reimbursed for the cost of a meal up to a maximum of $8.00
only if the employee has not been given notice ofthe overtime requirement at least two
hours before commencement ofthe regular shift. An employee must state their normal
work hou~s on the STD-191 and certify that the required notice had not been given.
c: Nonovernight Travel Status.
Page 86 of297
--------.~-----
RFP #2005-081-011
(1) An employee in a nonovernight havel assignment that takes the
employee 50 miles or more from both residence and headquarters who works
, more than two hours past scheduled quitting time with or without prior notice will
be reimbursed for the cost of a meal up to a maximum of $8.00. The employee
must state his normal work hours on the STD-191.
(2) An employee in a nonovernight travel assignment that is less than 50
miles from residence and headquarters who works more than two hours past
scheduled quitting time and' was not given notice at least two hours prior to the
commencement of the regular shift will be reimbursed for a meal up to a
maximum of $8.00. An employee must state his normal work hours on the STD191 and certify that the required llotic~ had not been given.
(3) An allowance of $7.00 is granted for half or more of each six-hour
period spent in a requlred nonovernight travel assignment 011 a day not part of an
employee's regular work schedule, that is, a holiday or sch~du1ed day off. The sixhour period need not have been immediately preceded by and in connection witp a
24-hout trav~l period. Such allowances cannot exceed the full-day rate of $28.00.
Reimbursement is calculated as follows:
oto 1ess,than 3 hours - $0.00
3 to less than 9 hours-- $7.00
9 to less than 15 hours - $14.00 '
15 to less than 21 hours - $21.00
21 to 24 hours - $28.00
d. O'vernight Travel Status;
(1) While in overnight travel status, reimbursement for meals and other
subsistence expenses is allowed to a maximum of $28.00, which includes tips and
sales tax, for each 24-hour"period spent in a continuous overnight travel status.
The 24-hour period begins at any time of day or night that the employee leaves
headquarters or residence t() embark upon overnight travel on official business.
This allowance covers all meals and subsistence expenses not specifically
provided for else~here. '
, '
,
,
(2) Overnight travel not part of a full 24-hour period will be divided into
six-hour periods. The six-hour periods need not have been immediately preceded
by and in connection with 24-hour travd period. An employee on overnight
travel status under these conditions shall be eligibie for an allowance of $7.00 for
half or more of each six-hour period. Reimbursement is calculated as follows:
a
oto less than 3 hours - $ 0.00
3 to less than 9 hours:"- $ 7.00
9 to less than 15 hours - $14.00
Page 87 of297
RFP #2005-081-011
15 to less than 21 hours - $21.00
21 to 24 hours - $28.00
(a) Example 1. An employee leaves headquarters on Monday at
8:00 a.m. and returns on Tuesday at 2:00 p.m. The employee is entitled to
a $28.00 subsistence allowance for the 24-hour period from 8:00 a.m.
Mondayunti18:00 a.m. Tuesday. The eniployee is also entitled to an
additional $7.00 allowance for a six-hour time period from 8:00 a.m.
, Tuesday to 2:00 p.m. Tuesday. The total subsistence for the entire period
will then be $35.00.
(b) Example 2. An employee leaves headquarters at 8:00 a'ln' on
Monday and returns at 5:00 p.m. on Tuesday. The employee is entitled to a
$28.00 subsistence allowance for the time period from 8:00 a.m. Monday
to 8:00 a.m. Tuesday. The employee is entitled to an additional $14.00 for
the nine-hour time period between 8:00 a.m. Tuesday and 5:00 p.m.
Tuesday. The total allowance, for the entire time period would tl1e:r'l be
,$42.00.
(c) Example 3. An employee leaves hea4quarters at 10:00 p.m .
Monday and retu~s at 11 :90 a.m. Tuesday. The employee is entitled to
$14.00 for the 13-hour time period.
(3) The subsistence allowance of employees in overnight travel status
attending luncheon meetings, dinner'meetings, seminars, or c9nventions at which
meals are provided shall have their total subsistence allowance reduced by the ,)
following amounts for meals provided at such meetings: breakfast, $6.00; lunch,
$6.00; dinner, $16.00.
(4) Subsistence will not be reimbursed ifthe employee is 'registered in a
hotel which ,provides all meals which are inclpded in lodging costs.
e: Luncheon or Dinner Meetings.
(l) Luncheon or dinner meetings sponsored·by the' Commonwealth will be
paid under contract; therefore, no claims for such expenses may be presented on
Travel Expense Vouchers.
I
(2) Employees on official business attending luncheon or dinner meetings
not sponsored by the C0mmonwealth are entitled to receive reimbursement for
. actual costs incurred. This applies whether the engagement is held at residence or
official headquarters. Luncheon or dinner meetings must meet the following
criteria:
Page 88 of297
RFP #2005-081-011
(a) The luncheon or dinner meeting must be planned in advance,
must include persons yorho are not employed by the Commonwealth, and
must be approved by a using agency heaq or designated deputy using
agency head.
(b) The meal must be an integral part of the meeting.
(c) The'meal must be'served at the same establishment that hosts
the meeting.
(d) The purpose of the meeting must be to discuss business and the
nature of the business must be stated on the STD-191.
(3) Employees in overnight travel status while attending a luncheon or
dinner meeting, seminar, or convention, at which meals are provided, shall have
their total subsistence -claims reduced by th~ following amounts for meals
provided at such meetings: breakfast, $6.00; ~unch, $6.00; dinner, $16.00.
i.
\ Example: An employee leaves headquarters on Monday at 7:00 p.m. to
attend a meeting on Tuesday at which lunch is provided. The employee returns
home Tuesday at 10:00 p.m. and is entitled to a $28.00 subsistence allowance for
. the 24-hour period from 7:00 p.m. Monday until 7:00 p.m. Tuesday, and $7.00 for.
the three hours from 7:00 p.m. to 10:00 p.m., for a total of$35.00. The $35.00
must be' reduced by $6~00 for the lunch that was provided. The total subsistence'
allowed, therefore, is $29.00.
(4) Employees
and members of boards, commissions, .and councils who
.
are required to attend a non-Commonwealth sponsored luncheon or dinner
meeting will have actual costs reimbursed. A receipt is required.
f. Reimbursement of Expenses Incurred
on Behalf
of Others.
.
'\
(1) Using agency heads are .authorized to incur reasonable .expenses on
behalf of others who are not Commonwealth employees in the course of their
official duties. Using agency heads are further authorized to approve reasonable
expenses incurred by their deputies on behalf of others in the course oftheir
, official duties.
(2) Using agency heads are authorized to incur reasonable subsistence
expenses, and to approve reasonable'exp~nses incurred by their deputies, on
behalf of other Commonwealth employees when the expenses are incurred as part
of a business meeting under the following circumstances:
(a) The purpose of the meeting is to discuss official business.
Page 89 of297
RFP #2005~081~011
(b) The meeting includes either persons who are not employed by
the Commonwealth or employees of other Commonwealth agencies whose
attelidance is relative to the official business being conducted.
(c) The meal is i:m integral part ofthe meeting.
(3) Other classes of employees covered by this section, such as employees
required tc? transfer patients or prisoners, are at times required to spend money in
the course of their official duties to satisfy expenses incurred on behalf of others.
Using agency heads are responsible for submitting to their using agency
comptroller a list of employees eligible t.o incur expenses on behalf of others
.
under this section.
(4) Complete justification for incurring expenses must be included on
. Travel Expense Vouchers. Justification should include but not be limited to:
.
(a) A list of names, positions, and agencies of the individual.s for
whom the expenses were incurred.
(b) An explanation of the nature and circumstances requiring the
incurring of expenses on behalf of others.
(c) Itemized receipts for the expenses incurred.
(5) Using ag(:lncy heads may request approval for additional using agency
personnel to incur expenses on behalf of others by submitting to the using agency
comptroller a request containing full justification for the exception.
3. TRANSPORTATION.
Management Directive 230.10 Revision Number 4 Commonwealth of Pennsylvania
Governor's Office Travel and Subsistence Allowances, dated January 17, 2002:
.
.
a. Personal Automobile. Paragraph (1), change the second sentence to read:
Effective January 2003, the mileage reimbursement allowance for personal automobiles
.
shall be 36 cents per mile.
T.he Commonwealth's mileage reimbursement allowance for personal
automobiles has increased to 40..5 cents per mile, effective February 4, 20.05.
SAP has been configured to reflect the increased rate. Mileage claims for trayel
that occurred before February 4 will be reimbursed at 37.5 cents per mile.
Page 90 of297
RFP #2005-081-011
Mileage claims fOr travel that occurred February 4 or later will be reimbursed at
40.5 cents per mile.
MANAGEMENT
DIRECTIVE
COMMONWEALTH OF PENNSYLVANIA
GOVERNOR'S OFFlCE
Distribution:
Subject:
By Direction Of: Date:,
Robert A. Bittenbender, Secretary of the Budget
Martin F. Horn, Secretar{of Administration
'
Travel and Subsistence Allowances
230.10
Revision No.3
Number
(Financial Management, 013, 7171783-3073 or 783-7886) Page 1. of 1
The following pen and ink changes
should be annotated to Management
, Directive 230.10, dated November 1,2000.
These changes become effective the date
of this revision.
B
06 CASH ADVANCEMENTS. Page 4, paragraph
b, 5th line, change $500.00 to $1,000.
The amount is increased from $500.00 to $1,000
for those instances which require the approval of
the agency head or designee and the agency comptroller.
07 RECEIPTS. Page 4, paragraph a.(1), change '
$15.00 to $35.00.
Increases the dollar am'ount from $15.00 to $35.00
for those instances where a receipt is required.
09 TRANSPORTATION.
*****
h. L9cal Transportation. (Page 10). Paragraph
(2); second line, change $15.00 to $35.00.
In'creases the,dollar amount from '$15.00 to $35.00
for those instances where a receipt is required.
November 27,2001
MANAGEMENT
DIRECTIVE
dOMMONWEALTH OF PENNSYLVANIA
GOVERNOI{'S OFFICE
Subject:
By Direction Of: Date:
Distribution: B
Trave,1 and Subsistence Allowances
230.10,
Revision No.'6
Number
Effective January 1, 2004, the mileage
reimbursement allowance for personal
Page 91 of297
RFP #2005-081-011
automobiles increased to 37.5 cents per
mile.
.
Revision No.5 dated February 18, 2003, is
rescinded.
Michael J. Masch, Secretary of the Budget
Robert S. Barnett, Secretary of Administration
Please make the following,pen and ink change
to page 6 of subject directive dated November 1,
2000, to reflect the new personal automobile reimbursement
allowance which became effective January
1,2004.
*****
09 TRANSPORTATION.
*****
c. Personal Automobile. Paragraph (1), fourth
line, change the second sentence to read:
... Effective January 1,2004, the mileage reimbursement
allowance for personal automobiles shall
be 37.5 cents per mile ....
.*****
January 27,2004
Page 92 'of 297
RFP #2005-081-011 _
Attachment 7 - Section 1
Department of Transportation Roadside Rests and Welcome Centers
UItratec M240FS & M120
County
Roadside Rests (RR) _
Address
PennDot Amount of
Amount of
& Welcome Centers QYe)
Interstate
Site No. PaYl!hones
TTY's
.
1 (*PennDot)
1 (* PennDot)
6
1 (* PennDot)
unknown
unknown 4 (to be supplied) 1 (*PennDot)
Carbon County to open a new facility 2006
I-SO WE
30
3
1 (* PennDot)
Centre
RR
Centre _
I-SO EB
29
1 (* PelmDot)
RR
3
RR
1-80 EB
33
5
1 (**Verizon)
Clinton
I-SO WE
34
5
1 (**Verizon)
Clinton
RR
1-80
EB
37
5
1
(* PennDot)
Columbia
RR
1-80 WE
38
5
1 (* PennD6t)
Columbia
RR
1-79 NB
19
3
1 (* PennDot)
Crawford
RR
- 20
1-79 SB
1 (* PennDot)
Crawford
RRlWC
3
1 (* PennDot)
I-Sl NB
45
Cumberland
RR
4
1 (* PennDot)
I-S1 SB
RR
46
4
Cumberla~d
1-81 NB
47
3
1 (* PennDot)
RR
Dauphin
- RR
I-Sl SB
48
4
1 (* PennDot)
Dauphin
1 (* PennDot)
Delaware
RRlWC
N
6
1-95 NB
1
(* PennDot
1-90
EB
L
3
RR
Erie
1-90 WB
M
2
1 (* PennDot)
RR
Erie
the present Erie facility is being remodeled and tentative to be reopen October 2005.
RRlWC
1-81 NB
G
4
1 (* PennDot)
Franklin
B
"
-RRlWC
1-70
NB
2
1
(* PennDot)
Fulton
, RR
1-70 SB
3
3
1 (* PennDot)
Fulton
1-80 EB
25
3
1 (* PennDot)
Jefferson
RR
25 _
I-SO EB
3
1 (* PennDot)
Jefferson -RR
4
1 (* PennDot)
Green
RRlWC
1-79 NB
D
55'
2
1 (* PennDot)
RR
I-S1 NB
Lackawanna
1-79 NB
15
3
1 (* PennDot)
Lawrence
RR
16
4
1 (* PennDot)
Lawrence
RR
1-78 SB
I-SO EB
39
3
1 (* PennDot)
Luzerne
RR
-5
53
1 (* PennDot)
1-81 NB
Luzerne
RR
1-81 SB
54
1 (* PennDot)
Luzerne
5
RR
RRfWC
1-80 EB
E
1 (* PennDot)
Mercer
7
I-79 NB
3
1 (* PennDot)
17
Mercer
RR
I-79 SB
IS
1 (* PennDot)
RR
3
Mercer
F1-80 WB
1 (* PennDot)
Monroe
2RR
the Monroe faculty was closed 9121/04 to be destroyed and replaced with a new facility at the
I
same site with a tentative reopening date November, 2005.
Allegheny
Allegheny
Bucks
RR
RR
RR
1-79 NB
1-79 SB
1-95 SB
Pa,ge 93 of297
11
5
12
P
5
RFP
#2005-081~011
Attachment 7 (continued) - Section 1
Department of Transportation
Roadside Rests and Welcome Centers
Roadside Rests ffiR)
County
UItratec M240FS & M120 '
PennDot Amounfof '
Amount of
-
& Welcome Centers (We)
Interstate
I-SO EB
Monroe
RR
RR
I-SO EB
Montour
I-SO WE3
RR
Montour
1-78
NHampton
RR/WC
I-S4EB
Pike
RR
I-S4 WE
RR
Pike
Rts. 6 & 209
RRlWC
Pike
RR/WC,
I-S1 SB
Susquehanna
Susquehanna is to open a new facility 2005
RRiwc
'I~15',SB
Tioga
I-SO EB
RR
Venango
1-80 WB
Venango
RR
1-70 EB
RRJWC
Washington
1-83 NB
RR/WC
York
* TTY's owned by PennDot
** TTY's owned by Verizon.
Site No. PaYllhones
TTY's
41'
1 (* PennDot)
1 (* PennDot)
1 (* PennDot)
1 (* ,PennDot)
35
6
C
61
62
K
56
H
T
21
22
A
J,
5
3
4
6
3
3
2
3
!
~'
4 (to be supplied)
6
3
3
3
5
1 (* PennDot)
1 (* PennDot)
1 (* PennDot)
1 (* PennDot)
1 (*PennDot)
1 (* PennDot)
1 (* PennDot)
1 (* PennDot)
1 (* PennDot)
1 (* PennDot)
'PennDot will supply the two (2) TTYs for Clinton RR and
the Contractor will install them. Any new TTYs will be supplied by PennDot and the
,Contractor will install them as part of the contract.
Page 94 of297
RFP #2005-081-011
Attachment 8 - Section 1
\
Act 181 of 2002
Official Advance Copy
,SESSION OF 2002
Act 2002-181
1437 No. 2002-181
AN ACT
HB 2424
Amending the act.of July 6, 1995 (p .L.255, No.34), entitled "An act providing for dual party relay services and for
teh::communication device distribution," further defining "persons with a disability" or "people with disabilities."
The General Assembly of the Commonwealth ofPenrisylvania hereby enacts as
follows:
'
!
'
Section 1. The ,definition of "persons with a disability" or ~rpeople with disabilities tl in
section 2 of the act of July 6, 1995 (P .L.255, No.34), known as the Dual Party Relay
Service and TeleC6rhmunication Device Distribution Program Act, is amended to read:
Section 2. Definitions.
The following words and phrases when used in this act shall have the meanings
given to them in this section unless the context clearly indicates
'
otherwise:
***
"Persons with a disability" or "people with disabilities." A person c'ertified [as
being deaf, deaf-blind, hard-of-hearing, having a hearing "- I~ or speech impaired]
by a licensed physician, audiologist, speech pathologist or a qualified State using
agency[.]:
(1) As being deaf, deaf-blind, hard of hearing, haying a hearing loss or being
speech impaired.
,
(2) As having a disability and who requires technology to independently access
telecommunications, services.
***
Section 2. This act shall take effect in 60 days.
APPROVED-The 9thday of December, A.D. 2002.
MARKS.
SCHWEIKER
"
Page 95 of297
RFP #2005-081-011
Attachment 9 A - Section 1
March 2004 Coin/Card Public Phone Accounts for Seventeen (17) Agencies Monthly
Usage Reports with Commissions
.
•'
.-~
~
~
§
.tiD.
.
WI.{
tn-~
Iij"~..
t;J.Il'JL
t,,!,M, ,
~'
. 't.~
~Jl,.
March115001981.xls rrarch115001988,xls rrarch115001987.xls rrarch115001984.xls rrarch115001980.xls
.•
•
'1!1ill
~
Jrerch115001979.xls rra rchl15001978. xis
,~
@
~
115001976,xls
~
~
~
rrarch115001974.xls March115001973.xls
":.
' :t::1
l: 1I
Jrerchcomronwea Ith Ma rchl 06007648, x Is
115001972.xls
~:i
l:fHt
~,
IEJ
March115105008. i<1s
No monthly usage reports were issued for the four (4) below agencies the month of
March 2004. If a monthly commission check does not reach $10.00 for the public coin
payphones, the commissions are held for and would be inc~uded in the following month.
Ifby the third month, the. cumulative commissions
still do not reach $1 O.OO~ a
,
commission check is forced through the Verizon system and sent to a using agency.
115001983 Game Commission (2 phones)
116002871 Fish Commission (3 phones)
115001975 Liquor Control Board (LCB) (4 phones) ,
115001985 Insurance (1 phone)
Page 96 of297
RFP #2005-081-011
Attachment 9 B - Section 1
June 2004 Coin/Card Public Phone Account for Seventeen (17) Agencies
Monthly Usage Reports with Commission
~
~
~~
'lEill
~
~
Gam: Comnxls' dept 09 nilitary,xls Dept of Gen Serv,xls
~
'llmJ
Dept of
Tra nsportation,xls
Dept of Welfare. xis
1~'
•
:~~
~
~
comn correction
center, xis
Dept of ~at
Resource,xls
PHEAA,xls
PA Turnpike,xls'
~
•
~
lIM
1:,h~"
Agrlcuiture,xls
Pennsylvania Fish
and Boat.xls
No monthly usage reports were issued for the five (5) below agencies the month of June
2004, If a monthly commission check does not reach $10,00 for the public coin
payphones, the commissions are held for and w01Jld be included in the following month.
Ifby the third month, the cumulative commissions still do not reach $10,00, a
commission check is forced through the Verizon system and sent to a using agency,
115105008 Shippensburg University (18 phones)
115001972 PA State Police (PSP) (7phones)
11600287 r Fish Commission (3 phones)
115001975 Liquor Control Board (LCB) (4 phones)
115001985 Insurance (1 phone)
106007648 Dept. of Labor & Industry (L&I)
,',
Page 97 of 297
RFP #2005-081-011
., Attachment 10-A- S.ection 1
2004 Agencies Public Phone Summary Report of Revenue
January '04
February
'04
March '04
Revenue
Revenue
Revenue
$354.90
$11.52 .
$ 65.57
$8.27
$626.62
$451.43
$692.66
$532.70
$22.15
$98.25
$0.85
$50.00
$10.78
$27.65
$845.97
. 116002871 .
AGENCY SUB·TOTALS
May '04
June '04
July '04
Revenue
Revenue
Revenue
$802.15
$673.05
$863.82
$451.87
$575.99
$791.54
$939.40
$787.80
$928.07
$972.51
$1,105.66
$654.74
$707.60
$18.94
$33.48
$47.21
$137.28
$ 9.33
$9.33
$1,362.46
$2,256.05'
$7,864.09
$8,484.71
$7,653.18
$8,320.62
$8,735.67
$1,841.03
$1,065.57
$425.20
$536.86
$2,821.26
$5,083.17
$9,048.53
$6,617.66
$6,495.52
$7,855.92
$7,594.37
$7,374.30
$7,759.02
$19,391.53
$23,193.78
$12,202.73
$13,512.63
$12,207.92
$8,856.47
,
$11,314.79
$11,907.21
$6,851.83
$4,907.61
$5,824.38
$6,599.18
$5,600.11
$8,589.60
$8,774.72
\
none
none
none
$5.17
$114.38
$267.80
$341.08
$3.80
none
$46.50
none
$313.30
. none
$143.85
$151.55
none
none
none
none
none
none
$614.75
$534.78
$566.87
$490.75
$405.00
$665.44
$810.62
$463.76
$598.42
$1,586.96 ') $94.42
$551.68
$532.05
none
$127.90
none
none
none
$3~0.82
none
none
$6.28
none
none
$41.18
$23.03
$39,428.13
$41,158.58
$38,428.36
$39,922.97
$38,995.04.
$45,537.17
$49,610.66
Footnote
*
April '04
' Revenue
Denotes commission is
cumulative for carry over periods
Page 98 of 297
none
RFP #20'05-081-011
Attachment lO-A- Section 1
2004 Agencies Public Phone Summary Report of Revenue
~~~C:c.OU.n. ~#Jf;;~\ .;t\g~,nc'Y.~':..f~.t~~s~)~~i~~E.(.~. .~~~~[~.r:~·tn1.~
September
October
November
December
'04
'04
'04
'04
Revenue
Revenue
Revenue.
Revenue
20.58
$145.50
$337.71
198.92
$80.08
$29.90
23.38
44.01
$263.15.
$413.20
$621.99
$1,1 78.65
$833.91
$1,163.22
$815.69
$422.47
$491.44
$954..29
$3.25
$70.25
116005242
Labor and Industry
316.28
115001972
$32.90
115001973
PA State Police
Military & Veterans
Affairs
115001974
General Services
115001975
115001978
Liquor Control Board
Community Correction
Centers
pep!. of Natural
Resources
$8,314.84
$7,371.7j
$3,981.80
$3,186.06
$2,468.99
115001979
Dept of Public Welfare
$7,994.32
$6,818.19
$6,425.45
$7,162.89
115001980
DOC - Lobby
$10,694.07
$10,764.33
$6,144.93
$10,715.53
$11,283.40
115001981
Dept. of Transportation
$9,447.09
$8,548.31
$8,311.97
$6,891.21
$9,139.80
$5,142.13 .
115001976
$8,040.83
$9,404.73
$8,204.95
$10,684.83
$11,561.19
115001983
Game Commission
none
none
none
none
'none
115001984
PHEAA
$297.50
$71.50
$138.10
115001985
Insurance
none
$1.25
none
$138.10
none
none
115001987
PA Turnpike
$786.47
$694.84
$1,247.36
$746.58
$679.63
115001988
Agriculture
$165.28
$9.95
$344.11
$84.73
$987.39
116005245
Shippensburg Un/v.
PA Fish a.nd Boat
Commission
$411.87
$671.05
. $18.4.25
$9 6.96
$53.20
$25.80
$92.45
$46.74
$26.83
none
AGENCY SUB-TOTALS
$ 47,.096.11
$46,185:66
$41,984.48' $40,987.86
116002871
Footnote
Denotes commission is
*
cumulative for carry over periods
(The below spreadsheet has the same infOlmation as listed"above)
PA public
v-Commission 5umn
Page 99 of297
$290.30
$39,125.59
RFP
#2005~081~0l1
Attachment lO:"B Section 1
. 2003 Agencies Statistic Messages and Minute
. ·!.L(f0f.JiAA0NWE~LtH:;0F;:PE·NN·S¥LVANi~?~·;M'O·NTHiliy·;st;A;f.i'stfiYMEs'SAGE;;AJ.Jb{M'rtiJljf.Es~2o:oa:i'$}i
I
i
MONTH
.
JANUARY
9297
3598
39553
28169
FEBRUARY
8163
3310
34622
26914
MARCH
10074
3423
'4~243
28863
APRIL
10966
5419
42181
33940
MAY
9800
4133
32979
23061
JUNE
12450
6327
39470
32220
JULY
20228
9885
'55623
39274
AUGUST
24010
10800
64044 .
38307
9909
18805
6.1017
39780
OCTOBER
13199
8907
43565
44504
NOVEMBER
10632
7163
36428
~7843
43871
36543
SEPTEMBER
DECEMBER
11120
7014
..
(The below spreadsheet has the sameinf()nnation as listed above)
.
Ii]
:l.
1;£ll:i
COMM_OF...:PA_200
3 mins-messs Sec ...
Page 100 of297·
J
II
- ------------------_._------- ---- - . ---- ..---- --
--_._._._-----------_. __ .. ---------------------_._--------------
---
RFP #2005-081-011
Attachment lO-C- Section 1
2004 Agencies Statistic Messages and Minutes
H(c6MM;dNWEAtJ;H;i.0FiP'ENNS¥.aVAN'i~~~?MO~N*HnY.;'g[.kTrST'ICfMES'S'AGErANfu,;MTNtjfEs;tAS:;fH!~f:M'aN'tHSj~{f.i{@:iA'0;~
MONTH
JANUARY 04
40107
6955
41034
40550
FEB~UARY
45954
5710
48275
40238
MARCH 04
42678
5932
44760
36060
APRIL 04
37852'
6894
42903
43683
MAY 04
40432
7975
45320
46041
JUNE 04
51571
9920
55303
45724
JULY 04
56110
11271
66811
50579
AUG'UST 04
45294
12234
,62066
52564
SEPTEMBER 04
46808
10413
58777
46486
OCTOBER 04
40874
8737
50523
44512
'November 04
10632
7163
36428
37843
December 04
11120
7014
43871
36543
04..
I', ',..
,'.
I
"
,
,
,
,
,
Note: Local Cash minutes are not
available
(The below spreadsheet has the same information as listed above)
'.
COMM_OF_PA_12MT
H_totaLAgency nin-I
, Page 101 of297
,
t.'
\
'j;
RFP #2005-081-011
Attachment 11 - Section 1
"Maintenance Center Information
(System A)
A.
Maintenance office location:
*
------------------------~---------
Telephone Number: ________________~_ _ _ _ _ _ __
B."
Hours of Operation: _________________________________________
C.
Person "in Charge: _________________________________________
D.
Number ofMaintenimce Personnel at this location: __________
Number trained on maintenance of coin/card stations: - - - - - - - -
E.
Number of coin/card stations maintained from this locations: _ _ _ _ __
F.
Distance from maintenance center to the locations where coin/card stations is
to be maintained:
miles
G.
Employee's titles and experience: (list all personnel by system who shall
service the proposed systems:
"
"
"
* This form may be reproduced in as many copies as necessf3.ry to present the requested
information.
Page 102 of297
RFP #2005-081-011
Attachment 12 - Section 1
Office of Administration Office for Information Technology Information
Technology Bulletin aTB)
I-series ITBs: Security, Privacy, & Business Continuity
Planning
,
I.1.6',Minimum
Contractor/Vend~r
Background Checks Policy
Information Technology Bulletin
Comm9nwealth of Pennsylvania
Governor's Office of,~dministration/Office for Information Technolpgy
Issued by:
' Charles F. Gerhards, Deputy Secretary for Information Technology
Date Issued: November 25, 2002
Date Revised: December 27, 2002
Abstract
The purpose of this policy is to establish requirements and' provide a procedure for
all agencies under the Governor's jurisdiction to require, as a condition for award of
a contract or order, that IT (Information Technology) Contractors and other certain
Contractorsjvendors agree to conduct criminal record checks for all employees who
will perform services on site at Commonwealth facilities, or who will have access to
Commonwealth facilities through onsite, or remote computer access. Currently, a
background check is conducted for all Commonwealth employees. However, '
ba,ckground checks are, not conducted for Contractor employees working on
Commonvyealth IT projects, facilities, systems; or operations,. This policy is
necessary for the protection, security and privacy of Commonwealth employees,
, custoOJers, and Commonwealth information systems.
Policy
This Information Technology Bulletin (ITB) establishes enterprise-wide policy for
minimum Contractor/vendor background checks that'applies to all Commonwealth
Departments, Boards and Commissions under the Governor's jurisdiction. ,
This policy will apply to all IT systems and services contracts, including purchase
orders and/or FLs issued from the OA IT ITQ services contract and any other
contract delegated to OA or anoth,er agency by DGS. The level of investigation
may vary depending on the sensitivity of the area in which the Contractor's
employees will work (e.g., more detailed background checks may be required for a
Page 103 of297
, \,"
RFP #2005-081.-011
Contractor involved with Homeland Security). This policy establishes that agencies
must require, as a condition of award of a contract or purchase order, that
Contractors/vendors who wi/! perform IT work as a part of the contract/purchase
order must agree to conduct ,pre-employment background checks on any personnel
who will perf9rm services on site at Commonwealth facilities, or who wi/! have
access to Commonwealth facilities through onsite, or remote computer access .
. Criminal records are to be checked for the previous five (5) years. The agency sha/!
require the Contractor to conduct criminal record checks annually for any employee
assigned to do work for the Commonwealth.
When a Contractorjvendor discovers that a Contractor or subcontractor employee
has a criminal background that includes a felony or misdemeanor involving terrorist
behavior, violence, use of a lethal weapon, or breach of trust/fiduciary responsibility
or which raises concerns about building, system or personal s~curity or is otherwise
job-related, the Contractor shall not assign that employee to any Commonwealth
facilities, shall remove any access privileges already given to the employee and
·shall not permit that employee remote access. At the request of the Contractor, the
Commonwealth agency may, in its sale discretion, determine whether the employee·
may have access, or continue to have access· to Commonweal.th
facilities/r~sources/systenis.
Note: Obtaining a DGS-issued photo ID card wi/! ensure that background checks
are obtained annually by the Contractor, since a criminal background check is
recjuired to obtain the photo ID card. There wi/! be an expiration date on the ID
card of one (1) year from the issuance date. In addition, the ID card wi/! expire at
the end of a project or upon removal of an employee, even if a year has not passed.
Background·
Contractors must agree to the contract provision as a condition for award of a
contract or purchase order. Contractors must comply with this procedure before
they permit access to the site by their employees or their subcontractors'
employe·es. Agencies must receive written confirmation from the Contractor that a/l
requirements have been met before allowing the Contractor access to the site .. This
policy applies to, but Is not limited to, servic~s· proviCled for the following types of
. projects:
1. IT Initiatives involving the development of programs and systems
2. Application hosting
3. IT infrastructure work
Criminal background checks are to be conducted by the Pennsylvania State p'olice
via the Request For Criminal Record Check form and procedure. Information
provided by the prospective Contractor employee will be screened against state,
and local systems containing information on criminal arrests, convictions, warrants,
and incarcerations. The database search wi/! include the PA Commonwealth Law
Enforcement Assistance Network (CLEAN).
Contractors will be responsible for the payment of all fees associated with
background checks for their employees and/or subcontractors.
Page 104 of297
(
,.
RFP #2005-081-011
I
The above procedure must be included in any procurement instrument, including
Request For Proposal (RFP), Invitation For Bid (IFB), Invitation To Qualify (ITQ),
Request for Quote (RFQ), Sole Source Contracts, Renewals, Amendments, and
agency Statements of Work, etc. The following language must be included in RFPs,
IFBs, ITQs, RFQs, Sole Source Contracts, Renewals, Amendments and 9gency
Statements Wor~ for ITservices to be performed on site at Commonwealth facilities
or through onsite, or remote computer access:
'The Contractor must, at its expense, arrange 'for a background check for each of lts
employees, as well as the em'ployees of any of its subcontractors, who will have
access to Commonwealth iJT facilities, either through on-site access or through
remote access, Background checks are to be conducted via the Request for
Criminal Record Check form and procedure found at
http://www.psp.state.pa.us/psp/lib/psp/sp4-164.pdf. The background check must
be· conducted prior to initial access and on an annual basis thereafter.
Before the Commonwealth will permit access to the Contractor, the Contractor must
proyide written confirmation that the background checks have been conducted. If,
at any time, it is discovered that a Contractor employee has a criminal record that.
includes a felony or misdemeanor involving terroristic behavior, violence, use of a.
lethal weapon, or breach of trust/fiduciary responsibility or which raises concerns'
about building, system or personal security or is otherwise job-related, the
Contractor shall not assign that employee to any Commonwealth facilities, shaH
remove any access privileges already given to the employee and shall n,ot permit
that·employee remote access unless the agency co,nsents to the access, in writing,
prior to the access. Th,e agency may withhold it~ consent in its complete
..
discretion. Failure of the Contractor to comply with the terms of this paragraph
may result in default of the Contractor under its contract."
Agencies may exceed this policy at their discretion, aRd may enter into an
amendment solely for the pur·pose of implementing this policy.·
Should,an agency desire to obtain a waiver for this ITS, they.must submit a written
request to erc Director for approval. In the request, please state the reasons for
making the request.
Questions
Questions regarding this policy should be directed to Steven T. Fink,
Commonwealth Technology Center, OA/OIT, at 717-705-9041, or
sfink@state.pa.us.
Referenced Documents
, • Request For Criminal Record Check (Pennsylvania State Police website)
Page 105 of297
RFP #2005-081-011
Attachment 13-A - Section 1
Cost-Data * - 5-E Financial
Contractor's Coin/Card Public Telephorie Charges
Type: Independent Local and Intralata Toll Calling - Public Telephones
Rates submitted:'
Rate Per Minute '
$_Collect - Automated
$-,Billed to Third Party - Automated
$_Calling Card Automated
$_Credit Card Automated
$_Collect Operator Assist
$_Billed to Third-Party - Operator Assist
$_Person-to-Person Operator Assist
$_Calling Card - Operator Assist
$_Credit Card - Operator Assist
$_Operator Dialed
~
$_Directory Assistance
$_Per Call Compensation
$_Type: Interstate Calling - Public Telephones
, Rate Per Minute
$_ _
Collect - Automated
$_ _
Billed to Third Party - Automated
$_ _
Calling Card Automated
$_ _
Credit Card Automated
$_ _
Collect Operator Assist
$_'_ _
Billed to Third-Party - Operator Assist
$
Person-to-Person Operator Assist
$ .
Calling Card - Operator Assist
$_ _
,Credit Card - Operator Assist
$_ _
Operator Dialed
$_ _
Directory Assistance
$_ _
Per Call Compensation
'$_% of gross value of call (for ex.ample: $_ call would be and
additional $_ charge) (pass through to the federal government - no commission paid on USF fee).
Type: Interlata Calling - Public Telephones
Rate Per Minute
, Collect - Automated
Billed to Third Party '- Automated
<;)lIing Card Automated
Credit Card Automated
Collect Operator Assist
Billed to Third-Party - Operator Assist
Person-to-Person Operator Assist
'Calling Card - Operator Assist
Credit Card':'" Operator Assist
Operator Dialed
Directory Assistance
Per Call Compensation
The local coin rate to make a call
$_$_$_$_$_$_-
$_$_'$_$_$_$_$_$_-
Contactor will complete above charges proposed and add other charges below only if other charges apply.
If additional costs apply over the two (2) blanks supplied please list them.
,
$_$_-
Page 106 of297 '
RFP #2005-081-011
Attachment 13-A - Section 1
Cost Data * - 5·E Financial
Contractor's Coin/Card Public Telephone Charges
Charges for coin/card public payphone if Contractor will not install a commission based coin/card
payphone because either, the existing or potential low revenues. If an agency still requires coin/card
public payphone services the Contractor would charge the agency for providing the services as
indicated below:
.
Installation cost to install a coin/card public payphone
(If no change put $0.00)
$_-
I
Monthly recurring cost for a coin/card public payphone
Including dial tone and maintenance
* To be submitted in a separately sealed envelope.
$_-
Refer to paragraph 2-1, F.3.
(
Page 1C>7 of297
RFP #2005-081-011
Attachment 13-B - Section 1
Commission Data *
5-E Financial
Having carefully read this Request for Proposal and associated instructions and addend, the
undersigning representing the Contractor, hereby agrees to provide public coin/card telephone service to
the Cqmmonwealth in accordance with its response all:d to pay commjssions to the Co~onwea1th as
specified below.
.
Contractor's should complete the following form by inserting a commission percentage and
calculating the annual dollar commission in column one (1) and in column two (2) Contractor's
estimated of gross revenue for comparison purposes only.
.
System A
Column 1: ./
Column' 2:
. Local and IntraLata calls from coin/card telephones:
2004 Annual Local Gross Billed Revenue
$127,188.62
2004 Annual IntraLata Gross Billed Revenue
$72,584.14 -
- - -%
Commission Percentage:
. $
Annual Dollar Commission:
-----
InterLata calls from coinlca~d telephones:.
2004 Annual
Gross
,
. Billed Revenue
Commission Percentage:
$._----
$_----
$232,563.92
$----'---
. $
I
Annual Dollar Commission:
$_----
Signature: .,----_ _ _ _ _ _ _'---_ __
Title:
* T~ be submitted in a separately sealed envelope.
P~ge
Refer to paragraph 2-1, F.3.
108 of297
RFP #2005-081-011
Attachment 13-C Section 1
Cost Data *
5-E Financial
Having carefully read this Request for Proposal and associated instructions and addend,
the undersigning representing the Contractor, herby agrees to provide pubiic coin/card
telephone service to the Commonwealth as specified below. Guaranteed rates with
submission of Contractor's proposal for public coin/caFd telephone rates. In addition,
yearly negotiations will take place with the awarded Contractor reviewing market pricing.
If any rate change is granted the Contractor is required to supply written notice 30 day
prior notification.
'
, Guaranteed, rates that Contractor submitted in Attachment 13-A.
Each Contractor shall explain in detail, on Attachment 13-C only, how all commissions
are determined or calculated. Specify all factors that the Contractor shall use and include
them in the cost data response to the RFP. ,
* To be submitted in a separately sealed envelope. Refer to paragraph 2-1, F.3
Commission Section.
Page 109 of 297
RFP #2005-081-011
.
~
Request for Proposal (RFP) .
For Payphone and Inmate Telephone Services
Office of Administration and Department of Corrections
Request for Propo·sal (RFP) Number 2005-081.:.011
Section 2 Inmate Telephone Services
. Date of Issuance June 29, 2005
Page 110 of297
I:
1
RFP #2005-081-011 .
Table of Contents Section 2 Inmate Telephone Services
Page
117
118
118 .
118
118
118 .
119
119
119
. 120
120
Part 1
General Information for the Contractors
2.1-1. Purpose
2.1-2. Issuing Office (Office of Administration)
2.1-3. Scope
2.1-4~ Problem Statement
a. Purpose
b. Summary of Scope ofWor~
./
1.
System B
2.
System C
3.
Integration of Command/Investigative Staff Operations
2.1~5. Current Commission Information, Partial Fixed Rates and Description of 121-123
Present Inmate Calling System and Monitoring and Recording Equipment/
System and Prepaid Calling
.
2.1-6. Rejection Of Proposals
123.
12}
2.1-7. Incurring Costs
2.1-8. Pre-proposal Conference and Site Visit
123
2.1-9. Amendment To The RFP
124
2.1-10. Response Date
124
2.1-11. Proposals
124
2...1-12. Disadvantaged Business Infonnation
124
2.1-13. Information Concerning Small Businesses in Enterprise Zones
125
2.1-14. Economy Preparation Of Proposals
126
2.1.15. Oral Presentation
126
126
2.1-16 . Pre-Award Performance Demonstration
2.1-17. Prime Contractor Responsibilities
126
2.1-18. Disclosure Of Proposal Contents
127
127
2.1-19. Standard Contract
2.1-20. Negotiations .
127.
2.1-21. System Design Changes
127
• ·127
2.1-22. Debriefing Conferences
2.1-23. News Releases
128
128
2.1-44. Commission Data
128
2.1-25. Subcontracting
128
2.1-26 Restriction of Contact
128
2.1-27. Best and.Final Offers
128
2.1-28. Commonwealth Participation
2.1.,29. Term of Contract
128
129
2.1-30. Witl~drawal OfProposals
2.1-31. Contractor's Representations and Authorizations
129-130
130
2.1-32. Notification of Selection
130-132·
2.1-33. RFP Protest Procedure.)
Page 111 of297
I
RFP #2005-081-oi 1
I,
2.1-34. Definitions
I
,i
I
,
,
132-134
Part 2
Infornlation Required from Contractors
2.2-1 FOImat for Required InfoImation
2.2-2 PackagiligOfProposals'
2.2-3 Security Of Proposals
2.2-4 Disadvantaged Business hlfoImation
2.2-5 Enterprise Zone Small Business Utilization,Response
2.2-6 Technical Proposal
TAB 1. Letter of Transmittal
TAB 2. Mandatory Requirements
TAB 3. Management Summary
TAB 4. Corporate Background and Experience
TAB 5. Project Staffing and Key Persomlel
TAB 6. Technical Requirements
. TAB 7. Training Requirements
TAB 8. Maintenance Requirements
TAB 9. Financial Requirements
TAB 10. Objections an~ Additions to Standard Terms and Conditions
:
'
144-145
145
146-148
149
149
149:'
149
151-153
Part 4
Criteria for Selection
2.4-1. Review and Evaluation
2.4-2. Alternate Proposals
2.4-3. Criteria
2.4-4. Di,sadvantage Business Participation Evaluation
I
136-138
138
138
138
141
142
142
143
143
150
151
Part3
Mandatory Requirements
2.3-1. Mandatory Requirements
I
135
136
Part 5
Systems
2.5-A. System B: Inmate TeleQhone Service
General Conditions - Inmate Telephone Service
1.
a. No Charge to the Commonwealth
b. Compliance with Regulations and Law,
c: Responsibi~ity for PeImits, Nomenclature, Specs
d. Equipment may be same as 'Installed or Equal
e. Other Features
f. Text Telephones
g. Install Text Telephones
h. Concurrence for DisconnectionlRemoval
i. Upgrades or Replacements - Hardware
Page 112 of 297
154
155
155
155
i55-156
156-157
158
159
159
159
159
159
160
160
160
160-1'62
162
163
163
,,
Page 113 of297
RFP #2005-081-011
i
"
2.5-E. Training
Tr'aining General
1.
, Systems B and C
Training Description
2.
a. Complete Detailed Description
b. Follow-Up Training
c. Systems Band C - Site Oriented Training
3.
Trainer
4.
Training Material
End User Forum Meetings
5.
2.S-F. Maintenance Requirements
1.,
General Provisions
a. Requirement
h. No Charge to the Commonwealth
2.
Certification
Maintenance Plan, Center Location and Personnel Praftle
3.
a. Maintenance Center
b. Personnel Profile
4.
Standard For Repair
5. " Maintenance Liquidated Damages
"a. Minor Emergency
b. Major Emergency ,
c. Assessment of Liquidated Damages
d. Maintenance Liquidated Damage Major and Minor Monthly Report
6;
Preventive Maintenance
a. Contractor Responsibilities
b. Develop Maintenance Logs
7.
Maintenance Obligation
8.
Maint,enance Responsibility ~
a. All Suppliers Responsible Until Problems Identified
b. Successful Contractor is Point of Contact
9.
Perfor:mance Requirements and Reliability/Availability
10. ' Project Manager and Implementation Plan
11.
New Technology
12.
Disaster Recovery Plan
13.
Minimum Contractor Background Checks Policy
14.
Entry to DOC Facilities
15
Storage and Secur~ty
16.
Site Cleanup
2.S-G. Financial
Best Offer Commission Percentages
1.
2.
Commission Data Submission
Revenue Generation
3.
Page 114 of297
199
,199 '
199
199
199
199'
199
200
200
200
'201
201
201
201
201
201
201
201
201
202
202,
203
204
204
204
204
205
205
205 ,
205
205
205,
206
206-207
207
207
207
207
208
209
209
209
209-211
\"1
l
RFP #2005-081-011
4.
5.
6.
7.
8.
Service Revenues and Commissions
Commission Data
Commission Payments
System Responsibility
Contract Requirem~nts - Disadvantaged Business Participation and
Enterprise Zone Small Business Participation
211
212
212.·
212
212
Contract - Part 6
214
Standard Contract Tenus and Conditions for Services
215-231
,
Attachments Section 2 Jlllnate Telephone Services
232
Attachment List
233-234
Attachment 1 Payphones and Enclos.ures In Place
235
Attacbment 2 State Correctional Institution (SCI) Loc~tions
236
and SCI Contact Personnel
Attachment 3 State Map of SCI Locations & Addresses
237-239
Attachment 4' Telco Providers Servicing Department of Corrections
240-241
State Corrections State Correctional Institutions (DOC-SCI) (4-A)
and Inmate Inventory (4-B)
Attachment 5 Department of Corrections (DOC) Inmate Telephone Cutover
242-243
Schedule
244
Attachment 6 Verizon Imnate Collect a.nd Prepaid Tariffs .
Attachment 7 Pennsylvania Department of Corrections Inmate Collect Calling
245
Rates
.
.
Attachment 8 Pennsylvania Department of Corrections Imnate Prepaid Calling
246
Rates'
.
247-261
Attachment 9 Department of Corrections Inmate Policy
& DC-ADM 818-1 (9-A), DOC Policy Number Re-issue DC-ADM
. 818 (9-B)
Attachment 10 Department of Corrections Policy Number DC-ADM 818-1.·
262-263
(Part 6 Prepaid Phone Card Refunds included only)
'
264
Attachment 11 Installed Equipment Fonn
Attachment 12 Environmental Requirements
265
Attachment 13 Travel Expenses. for Demonstration, Training End User Forum
2~6-274
Meetings and Traveling for Reviewing New Technologies,
Attach.J.i.1ent 14 Act 181 of2002
.
275
Attachment 15 Inmate'Population2003
276
Attachment 16 Inmate Admissions 2003
277
278
Attachment 17 Inmate Releases 2003
279
Attachment 18 Inmate Transfers 2003
280
. Attachment 19 Inmate Population Prqjections 2004-2010 .
Attachment 20 Maintenance Center Infonnation (System B ~ System C)
281
Attachment 21 Office of Administration Office for Infonnation Technology
282-284
Infonnation Technology Bulletin (ITB)
Attachment 22 Revenue Commissions Prepaid 2004 Summary Report
285
Page 115 of297
."
RFP #2005-081-011
.
.
-------Site-Codes-fod).repaicLancLFjnanciaLMonthlJLRep_Qrt_QnJIlmat"'"'ec--_ _ _ _ _ _ _ _ _ _ _ I
Prepaid (one month example) .
'
Atta~lnnent 23 Inmate Monthly Usages and Commissions Cdllect Report
287
.Attachment 24 Collect Messages and Minutes Billed Summary 2001
. 287-292'
Monthly Statistic Messages and Minutes (24-A), Collect
Messages and Minutes Billed Summary 2002 Monthly Statistic
Messages and Minutes (24-B), Collect & Prepaid Messages and
Minutes Billed Summary 2003 Monthly Statistic Messages and
Minutes (24-C), and Collect & Prepaid Messages and Minutes
Billed Summary-2004 Monthly Statistic Messages and Minutes (24-D)
Attachment 25 Commission Data 5-A. 2. p. (1) (a) Option 1 (25-A),. .
293-294
Commission Data 5-A.. 2. p. (1) (b) Option 2 (25B),' .
295-296
Cost Data 5-D. 1. a., b. & c. (25-C), Cost Data Inmate Collect
297
Calling Rates (25-D), Cost Data Inmate Prepaid Calling
Rates (25-E)
I
I
Page 116 of297
-~-------
----~--------
~-
-----
-
------.~~~-~-~~-----------------.
_....- --.--- ..- .. _- --- -'-------- .- ...... - ...
____•__ •. _ _ _ _ _ _ ,.... _ _ •• _ _ _ _ .•.._ •• ' _.w·
-~
RFP#2005-081-0 11
......
Section -2 Inmate Telephone Services
Part 1
,'.
~
General Information -for the Contractors
1-
Page 117 of197
_._ ..._-_._-----_.__ __ . ---------_._----_._---------_ .. __._._-_.. _--------_._-----_._.
RFP #2005-081-011
.Partl
General Information For The Contractors
2.1-1 ... Purpose: This Request For Proposals (RFP) provides in~erested Contractors with
sufficient irifonnation to adequately prepare and submit proposals for furnishing,
.installing, and maintaining related telecommunications systems for the
. Commonwealth of Pennsylvania (Commonwealth) to provide inmate payphone
services and to control inmate calling and recording systems from ·the Department
of Corrections (DOC) State Correctionallnstitutions (SCI). This RFP is
structured in such a way to allow a proposer to propose onboth systems or on .
either. The preference is to award one con~act to a single proposer, but the
Commonwealth reserves the right to award separate contracts for the services, if
determines that iUs in its best interest to do so. Section 1 relates topublk
-payphones. This section.2 relate.s to inmates phones. The Commonwealth ·is
seeking an innovative solution for the provision of these services. The RFP sets
out the minimum requirements related to both systems·. Payphones proposed jn
:response to thisRFP in Section.2 must be equal to or better then the specification
listed in Attachment 1 Payphone and Enclosures in Place, which may be new orrefurbished. DOC-SeIs inniates uti1iz~ Philips and Brooks ·payphonemode1
G05010. All Control and Recording Systems.and all associat~d components will
be new.
2.1-2. Issuing Office (Office of Administration): ThisRFP is issued for the
Coinmonwealthby-the Office of Administration, Bureau ofInfrastructure and
Operations. The Office of Administration is the sole point of contact in the
Commonwealth iorthisRFP. Any and all questions shouldb~ directed to:
Georgia A Baer,
·Contract Administrator
Governor's Office of Administration
Bureau ofInfrastructur~ and Operations
TelephoneNo. (717).772-8124
FacsimileNo. (717) 772-8018
Email: gbaer@state~pa.us
2:1":3. Scope: This RFP contains instructions governing the proposals to be submitted
and materials to be included therein; requirements which:must be·met to be
eligible for consideration; description of the required systems and the gen,era1
evaluation criteria; Contractor's responsibilities; and other requirements to be met.
by each Contractor suhmitt.ing a proposal.
..2.1-4..Problem Statement:
-Page 118 of297
.. -._-------------,-- _._.-
RFP #2005-081-011
a. .
I'
PUrPose: The Commonwealth of Pennsylvania wants to ensure highlyreliable, high quality service on a collect calling and. prepaid basis for use
by the inmates of the SCIs. It is intended that.a state";of-the-art call control
system and a state-of-the~art call monitoring and recording system be
. integrated into the,.inmate service. The purpose of this RFP is to secure
these types of services for all inmate telephones located at the Department
of Corrections (DOC) State Correctional Institutions (SCI).
The Commonwealth of Pennsylvania has four major objectives that must
bernet:
1.
To 'ensure the provision of high-quality service for the inmates at
sels.
b.
2.
To set up a control system for inmate telephone calling services
that provide .detailed stationed message infonnation and that reduce
as much as practical illegal activity by inmates using the inmate
telephone system.
.
3.
To set up a system, integrated with the call control system, for
monitoring and recording calls from the inmate telephones to
ascertain ~l1egal activity and to support ~e legal prosecution of
perpetrating parties.
4.
To receive a competitive market-driven commission from inmate
telephone calls while recognizing the Contractor costs of providing
the inmate call control andmonitoringlrecording systems.
Summarv of Scope of Work: The Contractor shall be responsible for
furnishing, installing, and maintaining related telecommunications systems
that provide-payphone service for the COlflmonwealth of Pennsylvania and
control inmate calling from SCls. Contractor should recognize that the
Department of Corrections has unique needs and special requirements that .
must be served. ??or example, the Department of Corrections has special .
securityrequirements and has aprime objective of controlling and limiting
the use ofthe inmate t~lephone system forfraudulent'activity. Ai-the end
.ofihecontract, the ownership of all equipment would remain with the
Contractor. The.Contractor·must maintain records' of inmate calls fora
. least one year. At the end of the contract, the most recent one_year of
. inmate call records must be trmsferred to the Commonwealth. The
records must be.in aJonnthat is readable by a non-proprietary system.
\
1.
System B:1nmateTelephone Service. SystemB is comprised of aU the
inmate telephones located at thepresent26SCIs. Attachment 2 provides
thenames and contacts atpresently existing SCIs where inmateielephone
Page 119 of297
-~
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RFP #2005-081-011
service must be installed. Contractors may not contact any SCI personnel
during the RFP process. The Commonwealth may in its sole discretion
close and/or add facilities during the contract term without penalty.
Attachment 3 is a map of Pennsylvania showing the geographic.1ocations
ofthe sqs. Attachment 4-A lists the SCIs indicating the incumbenrlocal
exchange company (ILEC). While the pre-proposal conference and site
visit are not mandatory, it is strongly recommended tha~ the visit be made
to ensure full understanding of the requirements. The Contractor is
responsible for all costs of installing the proposed systems~to include, but
~not be limited to, conduit, backboards, drilling of holes, sleeves, fire
retardant material, cable/wiring and the pulling thereof
The inmate control system technical requirements are listed in Section 2.5A of this RFP. These requirements are to be considered minimum and
,must be included in any proposal, regardless of what other services the
Contractor inclu~es in its proposal. Because the Commonwealth used
minimum does not meal). or wi11'consid~r any less requirements then
requested andlor being used in the DOC-SCIs today. The Commonwealth
will not accept a.resp;;/onse thatrequirement(s) arenot.available or could:b.e::
-provided after a mutually agreed period of time to allow for development,
testing, etc. All inmate telephone systems shall be .installed using a
procedure such that there shall beno iriterruption of inmate telephone
service. The installation schedule is to be completed by the Contractor
using Attachment 5 of this RFP. Each responding Contractor must submit
"a detailed transition schedule with its proposal, includingtime:frames for
the various stages of installation, including tests and acceptance by the
Commonwealth.
.2.
System C:Monitoririg and Recording Equipment/Systems. ~ystem C is
comprised of equipment necessary to monitor and record both sides of the
communications on telephone calls made using the inmate stations atthe
SCIs. System emust be fully integrated with System B, the inmate
telephone contro,1 system;' All equipment, software, and training of
Department of Corrections personnel must be provided at no cpst to the
, Commonwealth. Technical requirements for the monitoring/recording
,systems and associated equipment can be found in Section.2.5-C.
Installation must be in accordance with Attachment "5 ofthisRF.P .
.3.
Integration of Command/Investigative Staff Operations:
Two (2) Central Office, Camp .Hill, organizations must be integrated into
System B,InmateTelephone service, and System C, Monitoring.and
Recording Systems. Description and details of this integration 'are
delineated in Section.2."5-C ofthisRFP~
_Page 120 of297
~---~--------~~~
RFP #2005-081-011
2.1-5. Current Commission Infonnation, Partial Fixed Rates and Description of Present
Inmate Calling System and Monitoring and Recording Equipment/System and
Prepaid Calling:
The current contract is a statewide contract, from which the Commonwealth
receives different amount of commissions on telephone calls. From the
commission received from the 26 DOC State Correctional Institutions (SCI)
locations, where the inmates make collect and prepaid calls to family and friends,
$3 million is for the Department of Corrections lnmates General Welfare Fund.
The balance goes into the Commonwealth's General Fund.
Verizon's support levels under the current contract are Verizon Directo;r, Regional
Sales Manager, Account Executive,numerous Project Manag~rs, Mangers,
Customer Service Representative, support staff, subcontractor's team of Mangers
and its Support Staff. The Verizon contract was extended with one (1) year with
two (2) six (6) month options to renew. Approximately five (5) change orders
were issued over the life of the current contract. .
The Commonwealth has fixed rates with no rate increases on inmate collect and,
prepaid calling for InterlatalInte;rstate and InterlatalIntrastate. If any, other rates
are subjected to 30 day notification of any tariff rate increases. If any inmate rate
change occurs, the Contractor is required to ~upply sufficient copies of the rate
change in writing both in English and Spanish for posting at each inmate
telephone station at lease 30 days prior to the ~ffective date of the rate change.
Attachment 6 lists current tariffs forpublic~ayphones, inmates collect ;md
prepaid.
Presently.all DOC-SCIs have T-Netix's (Securus Technologies) Digital Call
Recording and Monitoring System (DCRMS), which are fully integrated with the
Inmate Calling System, and are designed to provide secure recordings of inmate
telephone conversations. 'Corrections personnel can listen to live or archived
recordings via multi -media PC interfaces cOJ;mected 'over Local Area Networks.
Multiple levels of security enSl,1re that only authorized personnel can access and
monitor the inmate recordings. The current Doc-scrs Verizon connection is a
Tl at each SCI and Frame Relay system. TelCove(Adelpbia) is the
Commonwealth's network service provider. TelCove's fiber is available for
subcontracting transport. For information see TelCove's website
http://telcove.com or contact David Stonfer @ (717) 506-7603,'
david.stonfer@telcove.com .
TheDCRMS enables the system administrator to .select specific dialed numbers,
lines, or inmate .Personal Identification Numbers (PINs) to be recorded. When the
DCRMS detects activity based on the selected criteria, conversations are
automatically recorded. As an alternate mode of operation,th~ System will
simultaneously record all inmate conversations.' In addition, telephone numbers
.Page 121 of297
RFP #2005~081-011
defined as "Record Restricted" prevent re'cording of attorney calls or other
privileged communication. Recorded conversations may be played back on
. demand using the integrated playback module. The audio may-be directed to the
integrated loudspeaker or headphones. This output may also be used to record the
conversation(s) to a standard analog tape recorder .
. The DCRMS is fully automatic, with each call being digitally recorded onto two
high-speed, high-capacity disk drives. When the first disk nears capacity, new'
recordings are fe-directed ·to the second drive. Then, when all recordings on the
first drive are completed, the DCRMS archive therecordings automatically onto
storage media. This dual, active drive process also prov~des for immediate
redundancy should one of the active drives fail. Depending on configuration size
of the DOC-SCI there are between 3 to 10- 145 GB hard drives at each DOC-SCI
site..
The workstations use Windows 2000. The DCB system operates on QNIX
operating system arid the Contractor is responsible for all costs associated with
software or 'hardware upgrades and licenses.
Once a recording has been made, .investigators can access one or more recordings
by completing a search screen on the VGA monitor to retrieve all recordings
matching the specified parameters. Searches can be done by dialed number, date,
date ranges, time, time ranges, inmate account number(s), call length, and site ID.
Once the search form has been completed, the system administrator is presented
with a list of matching recordings. From this list, -the selected recordings may then
be listened to andlor spooled onto a standard cassette tape. The DCRMS will then
Tetrievethe desired recordings,prompting for archival tapes as necessary. The
DCRMS playback has the ability to store arecording on the local machine, a.nd
once stored, it can be e-inailed as an attachment.
.
In addition, the DCRMS enables facility personnel to listen to a conversation in-..
progress on a near real-time basis and have the conversation recorded at the same
.time. All conversations .currently in progress will be displayed and the user may
select the desired conversation to monitor. Once the user makes the selection, the
requested conversation will be directed to the integrated playback module.
DCRMSPlayback Security features include:
I!ltegrateda checksum to authenticate original recording
Local file search
Recording time stamp announcement
Damage recording verification
Theplaybcick will warn user ofpossible recording iiletampering or· damage. This
functionality ensures the authenticity of the recording for courtpTOceedings, etc.
Page 122 of297
RFP #2005-081-011
.
Recordings will play until the segment that has been tampered with has been
reached.
Storage Media Alerts:
Provides the facility with the ability. to measure th~ used and remaining storage
available within a CDjukebox or other storage media. The feature presents
information such as the number of full disks, the number of empty disks, .and the
used and remaining space on the current disk. It presents information in terms of
the number of disks and the number of minutes of recording. It also provides a
target date when the operator will need to refill the jukebox. The information is .
easily viewable on demand by the operator, and if the threshold for the minimum
.amount of space is crossed, the visible alarm isinadeto the operator with an
appropriate message on the screen.
Verizon's subcontractor T;.NETIX, Inc. (Securus Teclmologies).: T-NETIX
(Secums Tec1n1ologies) supplies the inmate telephone.system for the
Commonwealth and has five (5) field technicians. currently supporting the inmate
telephone system.
Verizon: s subcontractor ShawnTech Communications; Inc.: ShawnTech sJ.lpplies·
the inmate telephone system with between eighteen (18) and nineteen (19) System.
Administrators (SA) located in the DOC-SCls.
"LongDistance Services:
Starting in May, 2003 all long distance services related to Attachment 7 Pennsylvania Department of Corrections (DOC) Inmate Collect Calling Rates, .
Attachment 8 .PennsylvaniaDOC Inmate .Prepaid Calling Rates w-e~e changed
-from T-Netix long· distance (LD) carrier services to Verizon Select Services, Inc.
(VS SI)"LD services. VS SI is Verizon' sin-house LD Company.
2.1-6. Rejection Of Proposals: The Commonwealth reserves the right to reject any and
all proposals received as a result of this request, or to negotiate separately with
.competing Contractors.
2.1-7. Incurring Costs: The Commonwealth is not liable for any costs.incurred by
Contractors, in -preparing response to this RFP .
. 2.1-8. Pre-proposal Conference and Site Visit: A pre-proposal conference will be held
on the date and atthe place specified in the cover letter. The DOC-SCI site visit
will :follow the pre-proposal conference. The purpose of this conference is to ..
clarify any points in the RFP, which may not have been clearly understood. The
Office of Administration must receive questions in writing atJeastfive (5)
business days prior to the meeting to ensure sufficient analysis can be made-before
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an answer is' supplied. The pre-proposal conference is for information only.
Answers furnished during the conference are not official until verified, in writing,
by the Office 'of Administration. All questions and answers will be issued as an
addendum to and become part of this RFP and posted to the Department of
General Services website www.dgsapp.state.pa.us/comod/main:asp .
2.1-9. Amendment To the RFP: If it becomes necessary to revise any part of this RFP,
an amendment shall be posted to the Department of General Services. website
www.dgsapp.state.pa.us/comod/main.asp .
.
.
1.1-10. Response Date: To be considered, proposals must arrive at or before the time and
date .specified in the cover letter at Department of Corrections Central Office
Building, Support Services Section, 1520 Lisbum Road, Camp Hill, Pennsylvania
.17001'-0598. Contractors mailing proposals should allow sufficient mail delivery
. time to ensure timely receipt of their proposals. Late proposals wilInot be
considered regardless of the reason for the proposal being late.
I
1.1-11. Proposals: To be considered, Contractors must submit a complete response to this
RFP, using the f6rmatprovided in PART 2. A Contractor may make no other
distribution of proposals. An official authorized to bind the Contractor to "its
provisions must sign the proposal. For this RFP, the proposal must remaiJ:1 valid
until the contract is fully executed by the Commonwealth. The contents ofthe .
proposal of the selected Contractor become contractual obligations if a contract is
. entered into. .
2J.,12.DisadvantagedBusiness Information: The Commonwealth encourages
-participation by small disadvantaged businesses as prime Contractors,joint
ventures .and subcontractors/suppliers and by socially disadvantaged businesses as
prime Contractors.
Small Disadvantaged Businesses are small businesses that are owned or controlled
by a -majority of persons, not limited to members ofminority groups, who have
been deprived of the opportunity to develop and maintain a competitive position
in the economy because of sodal disadvantages. The term' includes:· 1)
Department of General Services Bureau\ of Minority and Women "Business
Opportunities (BMWBO)-certified minority businesses enterprises (MBEs) and
women business, enterprises (WBEs) that qualify as small businesses and 2)
United States Small Business Administration-certified Small Disadvantaged
Businesses or 8 (a) small disadvantaged business concerns.
Small businesses are businesses in -the United. States that are independently
owned, are not dDminant in theitfield ·of operation, employ no more than 100
persons and earn less than $20 million in gross annual revenues ($25 million in
gross annual revenues :for those' businesses in the information technology sales or
service business).
:Page 124 of197
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Socially disadvantaged businesses are businesses in the UnitedStates,that
BMWBO detennines are owned' or controlled by a majority of persons, not
limited to members of minority groups, who are subject to racial or ethnic
prejudice or cultural bias, but which do not qualify as small businesses. In order
offeror must include in
for a business to qualify as "socially disadvantaged",
its proposal clear and convincing evidence to establish that the business has
personally suffered racial ot ethnic prejudice or cultural bias stemming frqm the
business person's color, ethnic origin or gender.
the
, Questions regarding this Program can be directed to:
, Department of General Services
Bureau of Minority and Women Business Opportunities
Room 611 ,North Office Building
,
Harrisburg, PA 17125
, gs-bmwbo@state.pa.us
Phone: (717) 787-6708
FAX: (717) 772-0021
Program information and a database ofBMWBO-certifiedminority- andwomen~
owned-businesses can be accessed at www.dgs.state.pa.us. DGS Keyword:
BMvvBO. The federal vendor database can be accessed at www.ccr.govby
clicking on Dynamic Small Business Search (certified companies are so
indicated).
2~1-l3.
Information Concerning Small Businesses in Enterprise Zones: The
Commonwealth ofPennsylvania encourages participation by small businesses..
whose primary or headquarters facility, is physically located in area~ designated by
CWOPA as Designated Enterprise Zones, as prime Contractors, joint ventures and
subcontractors/suppliers.
Small businesses are businesses in the United States that are independently
, 'owned, are not dominantmiheirfield of operation, employ no more than 100
-persons and earn less than $20 million in gross annual revenues ($25 million in
gross annual revenues for those businesses in the information technology sales or
service business).
'
,
There is no database or directory of small business' .located in Designated
Enterprise Zones. Infomiation on the location of Designated Enterprise Zones
can be obtained by contacting:
Aldona M. Kartorie
Center Jor Community Building
~ A Department of Community and Economic Development
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4th Floor Keystone Building
400 North Street
Harrisburg, PA 17120-0225
Phone (717) 720-7409 Fax (717) 787-4088
Email akartorie@state.pa.us
.
.
2.1-14. Economy of Preparation of Proposals: Proposals should be prepared simply and
economically, providing.a straightforward, concise description of the Contractor's
abilityto meet the requirements of the RFP.
. 2.1-15. Oral Presentation: Contractors that submit proposals may be required to make an
oral presentation of their proposal to the Commonwealth: Such presentations
provide an opportunity for Contractors to clarify their proposals to ensure
thorough mutual understanding. The Office of Administration will schedule these
presentations;
\.
2.1-16. Pre-Award Performance Demonstration: At the option ofthe Office of
Administration, qualified Contractors will be required to demonstrate the
f\lnctional capabilities of the equipment proposed for System B and System C
prior to final selection. Qualified Contractors are those that have met all
mandatory requirements as set forth in Part 3. The proposed. equipment and
software must be in production and installed and in use by one (1) or more .
customers oftbe Contractor. Refer to Paragraph 2.2.6, Tab 6 D. Demonstration of
Part 2 for a more detailed description ofthe demonstratic:mphase of the
evaluation. The Office of Administration will not be responsible for ~y cost
incurred by a Contractor for such a demonstration(s). A minimum of six (6) and
not more than seven (7) Commonwealth ofPennsylv~arepresentatives will be a
part of the team reviewing the demonstration. The Contractor shall be responsible
forreimbursingthe Commonwealth for the travel expenses of the representatives
of the Commonwealth·to attend the demonstration(s).
.
2.1-17·. Prime Contractor Respo~sibilities: The selected Contractor must assume
responsibility for all services offered in its proposal whether or not it produces
them. Further, the Commonwealth will.consider the Contractor to be the sole
.point of contact with regard to contractual matters. Any services provided by a
subcontractor must be identified in the Contractor's proposal.
The selected Contractor shall be the sole contact with the Commonwealth for all
matters covered by the contract and shall have submitted a single proposal in
which the following are participants:
Single interLATA carrier for B; one or more Contractors providing local and
intraLATA call service for System B; a single Contractor providing the equipment
controlling the inmate telephone serviee at all of the SCI's -: System B; a single
Page 126 of297
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RFP #2005-081-011
Contractor meeting the requirement of providing monitoring/recording equipment
and software for each ~CI- System C.
.
2.1-18. Disclosure Of Proposal Contents: Proposals will beheld in confidence and will
not be revealed or discussed with competitors, unless disclosure is required to be
made (i) under' the provisions of any Commonwealth or Umted States ,statute or
regulation; or (ii) by rule or order of any court of competent jurisdiction. If a '
contract is executed, however, the successful-proposal submitted in 'response to .
thisRFP shall be .subject to disclosure. All material submitted with the proposal
becomes'the property of the Commonwealth of Pennsylvania and may be returned
only at the Commonwealth's option. Proposals submitted to the Commonwealth
may be reviewed and evaluated by anyperson other than competing Contractors at
..the discretion ofthe Commonwealth. The Commonwealth has the right to use any
or all ideas presented in any proposal. Selection or rejection of the proposal does
not affect this right.
.
2.1-19. Standard Contract: If a c01!tract is entered into as a result·'Ofthis RFP, it will be at
. firm commission 'percent contract and will include the terms and conditions
contained in Part 6 of this RFP. The RFP and the successfulproposal will
become part of the contract.
2.1-20. Negotiations. Negotiations maybe undertaken with Contractors whose proposals
. show- them to be qualified, responsible, and capable of performing the work. .
After negotiations, if the selected Contractor fails or refuses to properly execute
the contract or furnish the required bonds(s) (see Part 6-33. Performance Bond)
and return them to the Office of Administration within fifteen (15) working days
after receipt ofthe written notification of awarci and the contract documents, the .
. Office ofAdministration may, at its option~. discontinue communications with the
Contractor and commence contract negotiations with another Contractor that
submitted aproposal or reject all proposals.
2.1-21. System Design Changes: The Office of Administration reserves the -right to
negotiate system design changes after award ifthe Office of Administration
. determines that changes are in the best interest ofthe Commonwealth and do not
change the scope of the proposal.
2.1-22. Debriefing Conferences: Contractors whose proposals are.not selected will ~e
notified of the name of the selected Contractor and will be given the opportunity
to be debriefed upon request. The Office of Administration will schedule the time
and location of the debriefing. Each Contractor will be limited to two (2)
.
participants at the debriefing conference. The Contractor will not be compared
with other Contractors. Contractor's exercise ofthe opportunity to be debriefed
shall not constitute the filing of a protest under Section 2.1-33 hereof
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RFP #2005-081-011
.2.1-23. News Releases: News releases pertaining to this project may not be made without
prior Commonwealth approval, and then only in coordination with the Office of
Administration.
2.1-24. Commission Data: All commission data for the proposal MUST be submitted in a
separate sealed envelope, marked "Commission Data" within the'sealed proposal
and kept separate from the technical proposal. Failure to meet this requirement
will result in automatic 'disqualification of the proposal. Since this is a "no cost" ,
contract, no cost data IS required to be submitted as part of this RFP.
) 2.1-25. Subcontracting: In addition to complying with the Standard Contract Terms and
Conditions provisionTegarding subcontracting, each Contractor must provide a
list of all proposed subcontractors with its proposal. The Contractor shall not
enter into subcontractors for any of the services, contemplated under this contract
without obtaining prior written approval from the Office of Administration. Tpe
Commonwe,alth reserves the right to approve or rej ect, in writing any
.
subcontractor. All references to Contractor requirements throughout this RFP
include'subcontractors. Award of a contract is deemed approval of all
subcontractors set out in the propOsal, unless the Commonwealth specifically
.
disapproves of a subcontractor in writing.
2.1-26. Restriction of Contact: Contractors contact is limited to the Office of
. Administration specified in Part ,2.1 , 1-2. Any violation ofthis condition may be
~ause for the Commonwealth to reject a Contractor's proposal.
2.1-27.Best and Final Offers: To obtain best and final offers from Contractors whose
proposals are detenmned by the Commonwealth, in its sole discretion, to be
reasonably susceptible of being selected for award, -the Commonwealth may (a)
entednto discussion (b) schedule oral presentations; and/orrequestTevised
proposals.
..
,
2.1 ~28. Commonwealth Participation: Unless specifically noted in this section,
Contractors must provide all services to complete the identified work. The
Commonwealth will provide oversight to ensure that all aspects of any contract
that may be entered into are satisfactorily performed.
2.1-29. Term of Contract: The term ofthe contract with the selected Contractor shall be
for an initial term offiye (5) years, with the Commonwealth Tetainingthe option
to Tenew the contract for two (2) additional one-year periods. The-term ofthe '
contract will commence on the Effective Date. The Effective Date shall be fixed
by the Office of Administration after the contract has been fully executed 1:>Y the
Contractor and by the Commonwealth and all approvals required by the
Commonwealth have been obtained. '
Page 128 of297
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2.1-30. Withdrawal Of Proposals: Proposals may be withdrawn by written notice from the
Contractor which is received at the Office of Administration's address for
proposal delivery prior to the exact hour and date specified 'for proposal receipt.
2.1·-31. Contractor's Representations and Authorizations: Each Contractor by submitting
its proposal understands, represents, and acknowledges, that:
.
a. All infonnation provided by, and representations made by, the
Contracto.r in the proposal is material and important and will be relied
upon by the Office of Administration in awarding the contract(s) .. Any .
misstatement shall be. treated as fraudulent concealment from the
Office of Admin,istration of the true facts relating to the submission of
this proposal. . A misrepresentation shall be punishable under 18 Pa.
C.S.4904.
b: The' commission incentives of this proposal have been arrived at
independently and without consultation, communication, or agreement
with any other Contractor or potential Contractor.
c. The commissions incentives of the proposal have not been disclosed to
any other finn or person who is a Contractor or potential Contractor,
and they will not be disclosed on or before the proposal submission
deadline specified in the cover}etterto' thi.s RFP.
.
d. No attempt has been made or will be made to induce any finn· or
person to refrain from sUbmitting a proposal on this contract, orto
submit a proposal higher than this .proposal, orto submit any
intentionally high or noncompetitive proposal or otherfonn of
complementary proposal.
e. The proposal is made in good faith and notpursua,ntto any agreement
or discussjon with, .or inducement from, any firm or person to submit a
complementary or other noncompetitive proposal.
f. To the best knowledge ofthe person signing theproposal for the
Contractor, the Contractor, its affiliates, subsidiaries, officers,
directors, and employees are not currently under investigation by any
governmental using agency and have not in the last four (4) years been
convicted or found liable for any act prohibited by State or Federal law
in any jurisdiction, involving conspiracy or collusion' with respect to
bidding or proposing on any public contract, except as disclosed by the
Contractor in its proposal.
g. To the best ofthe knowledge of the person signing the proposal for the
Contractor and except as otherwise disclosed by the Contractor in its
Page 129 of297
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RFP #2005-081-011
proposal, the Contractor has no outstanding, delinquent obligations to
the Commonwealth including, but not limited to, any state tax liability
-not being contested on appeal or other obligation of the Contractor that
is owed to the .Commonwealth.
h. The Contractor is not currently under suspension or debarment by the
Commonwealth, or any other state, or the federal government, and if
the Contractor cannot certify, then it shall submit along with the
proposal a written explanation of why such certification cannot be
made.
.
1.
The Contractor has not, under separate contract with the Office of
Administration, made any recommendations to the Office of
Administration concerning the need for the services described in the
proposal or the specifications for the services described in ·the
proposal.
j .. Each Contractor, by submitting its proposal, authorizes all
Commonwealth agencies to release to the CommonwealtP information-,·:
related t.o liabilities to the Commonwealth iricluding, but not limited
to, taxes, unemployment compensation, and workers' compensation
. liabilities.
.
k. Until the selected Contractor receives, ~ fully executed and approved
written contact from the Office of Administration there is no legal and
valid contract, in law orin equity, and the Contractor should not begin
to ·perform. .
I
2.1 ~32.Notification of Sdection: The responsible Contractor whose proposal is
determined tobethe ~ost advantageous to the Commonwealth, as determined by
the Office of Administration, after taking into consideration all of the evaluation
selection for negotiation.
factors, will be notified in writing of its
\
2.1. ,3 3. RFP Protest Procedure:
-'
.
"
a. Who May File the Protest. Any actual or prospective Contractor who is
aggrieved in connection with the solicitation or award of the contract may'
file aprotest.
b:Time'and Place for Filing.
1. A protest or improprieties in· solicitations must be filed
by prospective Contractors, within seven (7) days after
the protesting Contractor knows or should have known
of the facts giving rise to the protest, but in no event
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RFP #2005-081-011
later than the proposal submission deadline specjfied in
the cover letter to the RFP. Contractors who submit a
proposal may file a protest within seven (7) days after
the protesting Contractor knows or should have known
of the facts giving rise to the protest. The date of filing
is the date of receipt of the protest.
2. The Office of Administration for good cause may
consider any untimely protest.
3. Aprotest must be in writing and filed with the Office'of
Administration.
c. Notice of Protest. The Office of Administration shall notify the
successful Contractor, by registered mail, of the protest if award has
been made. .If the protest is received before award and substantial
issues are raised by the protest, all Contractors who appear to have a
substantial and reasonable prospect of wimiing the award shall be
notified by registered mail, and may file their agreement/disagreement
with the Office of Administration within three (3) days after receipt of
'notice of protest.
.d. Stay of Procurement. The Office of Administration will immediately
decide upon receipt of the protest whether or not the award ofa
contract shall be delayed, or if the protest is timely received after the
award, whether. the performance of the 'contract should be suspended.
The Office of Administration shall not proceed further with the .
solicitations ~r with the award of the contract and shall suspend
perfonnance under the contract;H awarded, unless: the using agency
head of the Office Of Administration makes a written determination
that the protest is clearly without merit or that award of the contract
without delay is necessary to protect the substantial interests of the
Commonwealth.
e. Procedures. The Office of Administration may decide the merits of the
protest on the writte!1, submitted documentation. However, if the
Office ofAdmjnistration deems the protest to be complex, an informal
conference may be held before reaching a decision.
f. Decision. The Office of Administration shall promptly, but in no event
later than 120 days from the filing of the protest, issue a written decision.
The decision shall: .
1. State the reason for the action taken.
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2. Infonn the protesting Contractor of its right to file an action in
Commonwealth Court within fourteen (14) days of the receipt of
the decision. A copy ofthe decision shall be delivered by
registered mail to the protesting Contractor and any other person
detennined by the Office of Administration to be affected by the
decision.
2.1-:-34. Definitions: For the purpose of this RFP, the following definitions apply:
Call Blocking: Placing a restriction on a specific number or series of numbers,
which prohibits calling those numbers.
Call Records: The 'data storage and retrieval of all' calling infonnation: .
CLEC: Competitive Local Exchange C~rrier - Approved by the PUC.
Central Processor: For System B, a single, fully redundant data processor from
which System B can be completely controlled, the complete set' of required reports
can be prepared, can produce reports in real time and, can interact in a real time.'
mode with the location processors.
Commissary: An area within each DOC SCI where inmates may purchase or
order goods and products provided by DOC for sale or acquisition by inmates
'
housed with theSCL
DOC: Shall mean the Pennsylvania Department of Corrections.
DOC Number: Department of Corrections Number - a six (6) digit (2 letter, 4
numerical i.e.: NNXXXX) identifier assigned to each inmate by·the DOC that
usually remains unchanged during theperi<?d of the inmate'.s incarceration.
Gross Revenue: Total billed revenue earned from usage charges before any
operational costs are deducted. Total revenue billed to customers before
uncollectible, billing fees, or any other costs or payments to supplierE;.
Headquarters Security Office: This office has headquarters .responsibility for
inmate security matters at alISCPs.
ILEC: Incumbent.LocalExchange Carrier- Tariffed by the PUC.
Instantaneously: Occurring or completed without perceptible delay.
InterLata Carrier: Any carrier registered with the Federal Communications
Commission that is authorized to carry customer transmissions between ·.Latas and
interstate.
Page 132 of 297
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IntraLata: A geographic area or region, mandated by the FCC, in which the local
operating telephone company provides local service, long distance service, and
access to the entire telephone network. Telecommunications services that
originate and enq in the same Local Access and Transport Area.
International Calls: For System B, international calls are defined as calls to the
North American Numbering Plan (reference the Department ofCoiTectionspolicy
statement on Attadunent 9 N.R.).
Lata: Local Access and transport Area.
Location Processor: For System B, a redundant data processor located on the
premises of State Correctional Institution(s) which completelycontr6ls the SCI(s)
inmate calling system, collects calI data,produces reports in real time and
interaCts in real time with the central processor.
Monitoring: On line listening to an inmate telephone call by a person or persons
authorized by the Commonwealth.
Mothballed: Mothballed is when a DOC SCI facility has been closed or is .
closing. It will have no inmates and will mitintainminimal staffing for security of .
the facility. It could be opened if necessary to again house inmates.
North American Number Plan: The area includes all 50 states, Canada, and parts
of the Caribbean Islands composed of the following with area codes: Bahamas
(242), Bermuda (441), Barbados (246), British Virgin Islands (284), Puerto Rico
(787), aI).d the U.S Virgin Islands (340).
Office of Professional Responsibility: Th~s office is responsible for all internal
Department of Corrections security matters.
Passive Acceptance: When the called party answers, does nothing and the call is
coinpleted.
PIN Number: A Personalldentifying Number assigned to each inmate that must
be used as access to the inmate telephone system and is the principal identifier for
managing the calI detail-produced by the inmate call control system in the process
of controlling fraud and ~ther abuses of the inmate telephone system. The current
format of inmate PIN number assignment is:.2 alphanumeric and 4 numeric. PIN
numbers: 6 numeric. Inmate can currently have 20 individual'numbersplus 3
attorney numbers and 2 common numbers used for administration purposes.
Prepaid Calling Services: Prepaid Calling Services are an alternative calling
.method that allows inmates, family and friends to pay for the inmate's telephone
Page 133 of297
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calls by using funds in the DOC-SCI commissary account. Calls placed using
Prepaid Calling Services are at a rate that is discounted from the normal inmate
collect call rate.
Project Manager: The persori named by the ~ontractor who shall be responsible
for coordination of all activities between the Office of Administration and the
Department of Corrections, and the Contractor and the Contractor's .
subcontractors.
Provide means supply and install, unless otherwise stated.
Real Time: The time in which the occurrence of an event and the reporting or
recording of it are almost simultaneous and the interaction shall not require a
second entry at the location processor.
Recording: To register·in real time in permanent form by mechanical or electrical
means for reproduction on a playback device the conversation on both sides of
telephone calls placed from inmate telephones.
.
Recording Media: A digital, audiotape or other electronic recording medium,
which stores the human voice.
State Correctional Institution: SCI shall mean the DOC institution in which
PeIll1sylvania inmates are housed and which cumulatively comprise the
PeIll1sylvania DOC inmate prison system.
System Control Device: For inmate control systems administered from a central
location, the interface between the central control unit and the inmate stations at'
each SCI.
Telecommunications Management Officer (TMO): The individual designated by
each Commonwealth using agency responsible for all telecommunications matters
within that agency.
Text Telephone (TTY): TeleTYpewriter. A-telephone terminal with a typewriterlike keyboard that permits hearing or speech-impaired persons to communicate by
typing messages back and forth over telephone lines.
Turnkey System: A completely installed operati~nal system furnished, installed,
and maintained in accordance with all requirements 'of thisRFP .
Using Agency (ies): The governni.ental using agency (ies), which will be the
-recipient and eventual user of the equipment and services identified in this RFP.
Page 134 of297
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RFP #2005-081-011
I ... ·
, Part2
Infonnation· Required From Contractors
-Page 135 of297
RFP #2005-081-011
Part 2
Information Required From Contractors
2.2-1. .Format for Required Information:
This PART of the RFP provides the format and informational
requirements for Contractors that are submitting a proposal for the
Imnate Telephone Services.
a. The Commonwealth reserves the right to request additional
information which, in the Commonwealth's opinion, is necessary to
assure that the Contractor's competence,numberof qualified
employees, business organization, andfinanc,ial resources are adequate
to perfonn according to the contract.
b. The Commonwealth may·make such investigations as deemed
necessary to determine the ability of the Contractor to perform the .
work, and the Contractor shall furnish to the Commonwealth all such: :
information and data for this purpose as requested by the
Commonwealth. The Col1111ionwealth reserves the right to reject any
proposal if the evidence submitted by, or investigation of, such
Contractor fails to satisfy the COm!nonwealth that such Contractor is
properly qualified to carry out the obligations oftheagreement and to
complete the work specified.
To conform to the guidelines established by the Commonwealth for all
procurements, the Contractor's proposal must:
A.
Place the official name of the firm submitting the proposal on the
outside front cover of each copy of the proposal.
B.
Include the required format for the table of contents.
C.
Have major sections of the proposal identified with index tabs to
identify'them as they. are nanled in the table of contents.
D.
Number each page must be numbered consecutively from the
beginning of the proposal.
E.Include two (2) complete sets ofthe technical information and
specifications for each item of equipment and software must be
included.
F.
Conform to the following table of contents:
Page 136 of297
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I
RFP #2005-081-011
Technical Proposal:
.. \
Tab 1 Letter of Transmittal.
Tab 2 Mandatory Requirements from information provided in
RFP Part 3 Mandatory Requirements.
Tab 3 Management Summary
Tab 4 Corporate Background and Experience
Tab 5 Project Staffand Key Personnel
'Tab 6 Technical Requirements from informationpn;>vided in RFP
Part 5 Systems, 2.S-A System B: I~ate Telephone
Service, 2.5-B System C: Monitoring and Recording
Equipment/System,2.5-C Investigation Staff Operations,
2.5-D Common Requirements: Systems B & C and
AttachmeI:J,t 5 Department of Corrections (DOC) Inmate
Telephone Cutover Schedule, Attachment 11 Installed
Equipment Form, and Attachment 12 Environmental
Requirements.
Tab 7 Training Requirements from information provided in RFP
Section2.5-E Training.
Tab 8 Maintenance Requirements from information provided in
RFP Section 2.5-F Maintenance Requirements and
Attachment 20 Maintenance Center Information (SystemB
- - System C).
Tab 9 Financial Requirements from information provided in RFP
Section 2.5-G Financial.
Tab 10 Objections and Additions -to standard terms and conditions
for services Part 6.
2.
3.
Disadvantaged Business Information. This portion ofthe proposal
-- --must be identified -as'Disadvantaged Business Submittal and. also
bo.und and sealed separately.
Commission Section. Commission data must not be included in
the Technica:l/Administrative Section. It must be in.a-separate,
sealed envelope and so identified ~s commission cost data
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Attachments 25. If commission data is included with the
technical submission, the proposal will be rejected.
2.2 . .2. Packaging Of Proposals:
Eleven (11) copies of the Technical/Administrative Section, of which will be two
(2) originals in binders and nine (9) copies in binders, and one (1) unbound copy.
One (1) CD electronic copy (Word orExcel) of all Technical/Administration
Section. Do not include the Disadvantage Business Information or the
commission inforrnation on this disk.
Three (3) copies of the separately bound Commission Section and one (1) CD
electronic copy (Word or Excel) of the commission cost data. must be bound and
sealed separately.
One (1) copy of the Disadvantaged Business Submittal PartiCipation Value
Section of the proposal must be submitted separately fromthe
Technical/Administration Section and it must be bound and sealed andplaced~._
in a binder.
.
.
2.2-3. Security Of Proposals: Proposals will.be opened by authorized·personnel of the
Commonwealth of Pennsylvania.
2.2-4. Disadvantaged Business Information: To receive creditfor peinga Small
Disadvantaged Business or a SociallyDisadvantaged Business, entering into a
joint venture agreement with a Small Disadvantaged Business or subcontracting
with a Small Disadvantaged Business (including purchasing supplies and/or
services through a purchase agreement), a company must "include proof of
Disadvantaged Business qualification in the Disadvantaged Business Submittal of
the proposal:
a.
Small Disadvantaged Businesses qualifying as a result of
MBE/WBE certification from BMWBO must provide a photocopy of their
BMWBO certificate.
b.
Disadvantaged Businesses qualifying as a result of certification
from the U.S. Small Business Administration as an 8(a) or small
disadvantaged ,business must submit. proof of Small Business
Administration certification. The owners of such businesses -must also
submit proof of United States citizenship.
c.
All companies claiming Small Disadvantaged Business status,
whether as a result of BMWBO certification or Small Business
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Administration certification as an 8(a) or small disadvantaged business,
and must attest to the fact that the business, has 100 or fewer employees.
d.
All companies claiming Small Disadvantaged Business status,
whether as a result of BMWBO certification or Small Business
Administration 'certification as an 8(a) ~r small disadvantaged business,
must submit proof that their gross annual revenues are ·less than
$20,000,000 ($25,000,000 for those businesses in the information
technology sales or service business). This can be accomplished by
including a recent tax or audited financial statement.
All companies claiming status as a Socially Disadvantaged Business must include
in the Disadvantaged Business Submittal of the proposal clear and convincing
evidence to establish that the business has personally suffered racial or ethnic
, prejudice or cultural bias stemming from the business person's color, ethnic origin
or gender. The submitted evidence of prejudice or,bias,mllst:
a.
Be rooted in treatment, which the business person has experienced
in American society, not in other countries.
b. Show prejudice or bias that is chronic' and substantial, notfieeting- or
insignificant.
c.
Indicate that the business person's experience with the racial or
'ethnic prejudice or cultural bias has negatively impacted on his or her
entry into and/or advancement in the bu~iness world.
BMWBO shall deternrine whether the Contractor has established that a business is
socially disadvantaged by clear and convincing evidence.
In addition to these verifications, the Disadvantaged Business Submittal should
include the following infonnation:
•
The name and telephone number of the project (contact) person for the
Small Disadvantaged Business(s) or Socially Disadvantaged Business.
'.
The company name, address, telephone number of ,the prime contact
person for _each specific Small Disadvantaged Business or Socially
Disadva,ntaged Business included in the proposal The Contractor must
specify the Small Disadvantaged Business(s) or Socially Disadvantaged
Business to which it is, making commitments. The Contractor will not
receive credit by stating that it will find a Small Disadvantaged Business
or Socially Disadvantaged Business after the contract is. awarded or by
listing several companies and stating you will select one later.
Page 139 of297
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•
The specific work, goods, or services the Small Disadvantaged Business(s)
or Socially Disadvantaged Business(s) will perform or provide.
•
The location where the Small Disadvantaged Business(s) or SoCially
Disadvantaged Business will perform these services.
'.
The timeframe for the Small Disadvantaged Business(s) or Socially
Disadvantaged Bus'iness to provide or deliver the goods or services.
•
The amount of c~pital, if any, the Small Disadvantaged Business( s) or
Socially Disadvantaged Business willbe expected to provide.
e
The fonn and amount of compensation each Small Disadvantaged
Business or. Socially D~sadvantaged Business will receive. In the
Disadvantaged Business portion of the pr<?posal,. provide the estimated
dollar value of the contract to each Small Dis;idvantaged Business or
Socially Disadvanta~ed Business.
,.
The percent of the total value of services or products.
purchased/subcontracted under the proposal that will be provided by the
.Disadvantaged Business(s) or Socially Disadvantaged Business.
.
•
In the case of a joint ventur~ agreement, a copy of the agreement, signed.
by all parties, must be included in the Disadvantaged Business Submittal
of the proposal. If subcontracting, a· signed subcontract or letter of intent
must be included in the Disadvantaged Business portion of the proposal.
'.
Include in the Disadvantaged Business Submittal, any and all information
concerning the Contractor's proposed utilization of small businesses
located in Designated Enterprise Zone as required by Section II-8,
Enterprise Zone Small Business Utilization Response.
The Disad,:antaged Business Submittal must be clearly identified as
. Disadvantaged Business information and sealed in an envelope separately ·from
.the remainder of the proposal. Only qne copy of the Disadvantaged Business
Submittal is needed.
The dollar value of the commitment to each Small Disadvantaged Business or
Socially Disadvantaged Business must be sealed in the same envelope with the
Disadvantaged Business portion of the proposal. The selected Contractor's
Disadvantaged Business commitment amount,name of Disadvantaged Business,
services to be provided including timeframe for 'performing services will be
included as a contractual obligation when the contract is executed.
Page 140 of297
RFP #2005-081-011
Offerors may submit, within the same proposal envelope, alternate proposals for
differing utilization of Small Disadvantaged Businesses or Socially
Disadvantaged Businesses. For' example, a proposal may be submitted by prime
contractor with a Small Disadvantaged Business as a subcontractor while an
alternate proposal may be submitted by the Small Disadvantaged Business as the
prime contractor. If an alternate proposal is 'offered; it must include separately
sealed Technical, Price, and Disadva;ntaged Business submittals for the alternate.
The Alternate proposal will be scored separately. Only the higher-scored proposal
(prime proposal or alternate proposal) will be eligible for participation for Best
and Final Offers.
.
2.2-5. Enterprise Zone Small B!lsiness Utilization Response. To receive credit
for being an enterprise zone small business or entering into a joint venture
agreement.with an enterprise zone small business or subcontracting with
an enterprise zone small business, a company must include th€ following
. infonnation in the Disadvantaged Business Submittal oftheproposal:
•
Proof of the location.ofthe business' headquarters (such as a lease or
deed or Department of State corporate registration).
•
ConfilTIlation of the enterprise zone in which it is located (obtained
from the local enterprise zone office).
fI
Proof of United States citizenship of the owners 'ofthe business.
'.
Certification that the business .employs 100 or fewer employees.
•
Proof that the business: gross annual revenues· are less than
$20,000,000 ($25,000,000 for those businesses in the 'infonnation
technology sales or 'service business). This can be accomplished by
including a recent tax or audited financial statement.
In addition to these verifications, this portion of the Submittal shou1dinc1ude.
the following infonnation:
'.
The company name, address, -name and telephone number of the
primary contact person for each Enterprise Zone Small Business _
included in the proposal. The Contractor must specify the Enterprise
Zone Small Business to which it is making commitments. The
Contractor wil1notreceive credit by stating that it' will, find a
Enterprise Zone Small Business after the contract is awarded or by
listing several companies and stating it will select one later.
,.
The specific work,· goods, or services the Enterprise Zone Small
Business will perfonn or provide.
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RFP #2005-081-011
•
The location where the Enterprise. Zone Small Business will perform
these services.
•
The timeframe for the Enterprise Zone Small Business to provide or
deliver the goods or services.
•
The amount of capital, if any, the Enterprise Zone Small Busines$ will
be expected to provide.
•
The form and amount of compensation each Enterprise Zone Small
Business will receive. In tlfe Disadvantaged Business portion of the
proposal, provide the estimated dollar value of the contract to each
Enterprise Zone Smail Business.
•
The percent of the total value of services or products
.purchased/subcontracted under the proposal that will be provided'by
the Enterprise Zone Small Business.
:.
In the case of a joint venture agreement, a copy of the agreement,
'signed by all parties, must be included in the Disadvantaged Business
Submittal of·theproposal. If subcontracting, a signed subcontract or
letter of intent must be included in. the Disadvantaged Business
Submittal of the proposal.
The dollar value of the commitment to each Enterprise Zone Small Business must
be sealed in the same envelope with the Disadvantaged Business Sub~ittal ofthe
proposal. The selected Contractor's Enterprise Zone Small Business commitment
amount,name of Enterpris e Zone Small Business,and services to be provided'
includingtimeframe forperfonning services will be included as a contractual .
obligation when the contract is executed.
.
2.2-6. Technical Proposal: Responses to Tabs 1 though 10 must be bound, sealed, and
identified separately as the Technical Proposal, following the Table of Contents
described in 2.2.1, F above. Commission ~atamust not be presented in the
technical portIon of the proposal. Non-compliance with these requirements will
result in disqualification.
.
TAB 1. LETTEROFTRANSMITTAL
The Letter of Transmittal must state that the proposal will remain valid until the contract,
is fully executed by the·Commonwealth. The contents of the proposal of the selected
Contractor will become a contractual obligation if a contract is executed. An official
authorized 10 bind the Contractor to its provisions must sign proposals.
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TAB .2. MANADATORY REQUIREMENTS
To be eligible for evaluation, therriandatory requirements in Part 3 of this RFP MUST be
addressed in this section by indicating ACCEPTANCE of each. NONACCEPTANCE
'OF ANY OF THE MANDATORY REQUIREMENTS, OR MODIFICATION OR THE
PLACING OF CONDITIONS ON ACCEPTANCE OF ANY OF THE MANDATORY
REQUIREMENTS, IN WHOLE OR IN PART, WILL RESULT IN IMMEDIATE
DISQUALIFICATION. THEREFORE, IF YOU CANNOT ACCEPT ALL OF THE .
MANDATORY REQUIREMENTS, YOUR PROPOSAL WILL BE IMMEDIATELY
DISQUALIFIED. l
If there ar~ any conflicts between the answers to the mandatories and any answers in any
other section of the proposal, the answers in the mandatories will take precedence in any
contr~ct that may be entered into as a result of thisRFP.
TAB 3. MANAGEMENT SUMMARY
The Commonwealth ofPemisylvania is seeking a Contractor to perform the tasks and
services outlined' in Part 5 of this RFP. Through their proposal, Contractors must
demonstrate their expertise in providing these services. In this Tab, the Contractormust:
1. Provide. a description of the Contractor's understanding of the purpose of this
RFP.
2. Present a summary of its proposal that includes an overview of the approach to
cOI.TIpleting the tasks identified in Part 5.
,
3. Present a description of how the staff resources required by this RFP will be
provided. Include timeframes for providing these resources.
.
4. Explain how the-project will be administered from a corporate level.
5.. Explain how the prime Contractor plans to monitor and evaluate the performance.
of subcontractors (if used) and Contractor personnel.
6. Explain the prime Contractor's experience and ability to assemble the best
qualified consortium of service -providers/suo contractors that can provide
innovative and cost effective solutions which meet or exceed the requirements of
this RFP.
-'
7. Explain the Contractor's'abilityto effectively control and manage the strategic
and operational aspects of a cO,nsortium of serVice providers/subcontractors which
will.allow the prime contractor to commit to liquidate damages.
8. Explain hoV(theprime.Contractor will work as a team with their subcontractor on.
this contract.
9. Does the prime Contractor typically manage a consortium of contractors to '
compete for services pertaining to this RFP? Provide examples.
10. Provide the name, title, telephone number, FAX number, mailing address, e~mai1
address, and work hours of a person who will be available to answer any questions
conceming its proposal.
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TAB'4. CORPORATE BACKGROUND AND EXPERIENCE
It is critical to the C6mmonwealththat the Contractor has.a considerable amount of
experience in providing telephone services. This TAB allows the Contractor to present
the qualifIcations of the corporation, and its st·aff and those of the proposed
'
subcontractors, (if any), relative to the services requested in this RFP: In this TAB, the
Contractor must:
1. Describe the proposed Contractor structure, if any, and describe the
responsibilities and role of each subcontractor.
.
2. Present a signed ~ubcontractor agreement for each of the proposed
subcontractors. For each subcontractor, the following data must be
provided:
a.
Contract Information:
Provide the following information for the prime Contractor:
1. Complete company name, address and telephone number.
2. Federal identification number.
3. State in which company is incorporated.
4 .. Description of company's organization; including
organization charts, and indicates company offers by name,
where applicable.
5. Principal type of business.
6. Total number of years in the principal business.
7. Number of years in the telecommunications business.
8. Total full time work force assigned to contract functions.
9. Total full time telephone system and services work force
located in where you are proposing-to serve.
b.
Contract Information for Subcontractors: Contractors must submit with their
proposals a list of all subcontractors that ·ar~ expected to be used under the
Contract and the activities to be accomplished by the subcop,tractors under the
Contract.
If subcontractors are proposed in this bid, answer the
fo1lowing for each:
.
1. Complete subcontractor name and address.
2. _Federal identification or social security·number.
.state in which incoiporate, if applicable.
3. Type business.
4. Total years in the business for which the Sub is being
proposed in this bid.
S. Number of years in the telecommunications business.
6. Provide afmancial statement or company annual report
for each of the latest year.
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RFP #2005-081-011
7. How many proj ects similar to the functions proposed in
this bid have been worked on in the past three (3) years.
8..Provide as many as possible but no less than three (3)
references for the project described in number 7 above.
. Include 'at least the following infonnation:
a. Company name
b. Address
c. Type of business
d. Description ofthe ylement(s) ofthe project
being-assigned.
e. Identify any subcontractor(s) and its role in
these studies or proj ects.
f. A brief description of the system or hardware to
be installed.
g. Contract person and alternate:
1. Name
ii. Title
111. Phone number
iv. Address
v. Hours available
h. Total full time workforce assigned to projects
related to project on this bid.
i. Total full time work force located in the
Commonwealth being proposed by the response
to tl:lis bid.
c.
FinancialInfonnation: Contractors must include with their proposals the latest
. annual report and a complete financial statement prepared by an independent
certified public accountant to include the balance sheet and a profit and loss
statement for the complete fiscal period for the finn submitting the proposal and
all other fiITIlsjoining the Contractor in providing major components of the
systems such as InterLata service, IntraLata service, local calling, inmate
telephone service control systems, monitoring and recording equipment and
software, collect call billing services,PIN administration,prepaid, and
'maintenance. If a financial statement has not been completed for the fiscal period
since the annual report of the finn, a statement iTom an independent certified
public accountant,must so state and the last complete financial statement'must be
included.
TAB:S. PROJECT STAFFING AND KEY PERSONNEL
This TAB allows the Contractor to 'present detailed infonnation regarding personnel
that are being proposed to "fulfill the tasks and services requested. The Contractor
should include the number and names, where practicable, of executive and professional
personnel, analysts, auditors,'researchers, programmers, consultants, etc., who will be
Page 145 of 297
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engaged in the work of this RFP. Minimally, the Contractor must identify a Project
Manager. This TAB should be used to describe relevant experience for all proposed
staff. In this TAB the Contractor must:
1. Describe the proposed organization structure, functional and contractual
reporting responsibilities.
2. Describe the responsibilities for each identified staff member.
3. Provide a brief narrative describing the relevant experience of each identified
staff-member. This narrative should discuss how the particular experience
relates to their specific role.
4.
P~ovide detailed resumes for all identified personnel, including length of
service with the Contractor's company. Three (3) professional references
-must be provided including name, client name, telephone number, and hours
available.
TAB 6. TECHNICAL REQUIREMENTS
In addition to the following information, Contractors must include in this tab response to
all information requested "in Part 2.5.:.A through2.5-F of this REP, include Attachment 5
Department of Corrections (DOC) Inmate Telephone Cutover Schedule, Attachment 11
lnstalled EquipmentFonn, Attachment 12"Environmental Requirements.
Installed Equipment: The Contractor must include with its -proposal:
A.
System B and System C: Imnate Telephone Service, Prepaid Inmate T(;)lephone
Service and Monitoring and Recording .Equipme;nt/System.
.
_(1)
(2)
.
A minimum list offive customers located in the United States with a
system having all of the operational characteristics as the system beirig
proposed in response to this RFP. Names, addresses, points of contact and
telephone numbers are required.
. See Attachment 11 Jor the format for providing the information..
It is the intention of the Evaluation Committee to call one or more ofthe
listed contacts to discuss the installed system(s).
,D.
Demonstration:
A.
Basic Requirements:
The Commonwealth may require Contractors whose proposals are
determined by the Commonwealth, in its sole discretion, to be reasonably
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susceptible of being selected for award, to provide a demonstration of
System Band C as an integrated entity. The demonstration of Systems B
and C as proposed in the RFP shall be conducted at a Contractor customer
location. No demonstration that is ,required by this RFP may take place at
a Pennsylvania DOC facility. A minimum of six (6) and not more than
seven (7) Commonwealth representatives will be a part of the team
reviewing the demonstration. The Dontractor shall be responsible for
reimbursing the Commonw~alth for the travel expenses of the
representatives of the Commonwealth to attend the demonstration(s).
Reference Attachment 13 giving the content of infonnation on the current
expenses under the Commonwealth of Pennsylvania Governor's Office
Management pirective 230.10 for lodging, subsistence and transportation.
After the demonstration Commonwealth personnel will process travel
documents ,through the Comptrollers Office, which reviews the document
and supporting documentation. The Comptroller's Office will issue ,a
document to each Contractor statingih~ dollar am~unt that it must
reimburse to the Commonwealth.
No Contractor may subsidize charges,nor may it provide gifts, gratuities,
upgrades, free meals, freerooms, free transportation, etc~
B.
Name and Location of Demonstration Site: '
,
The name and location of the System Band C institution proposed as the
site for the demonstration shall be included in the r~sponse to this
paragraph in the proposal.
C.
. Dates/Times Controlled by Office of Administration:
The date and times ofthe demonstration will be coordinated by the Office
of Administration. The Office of Administration retains the right to reject
a demonstration site and .~ate proposed by the Contractor and. to require an
altern~tive( s). -from the Contractor.
D.
System(s) to be Demonstrated:
The system(s) to be demonstrated must be operational, completely
integrated, in production, and in operation at the site .
.E.
Responsibility for Cost:
The Office·of Administration will not be responsible for any costs incurred
by the Contractor in conducting the demonstrations. The Contractor must
reimburse the Commonwealth for the traveling expenses of the
Commonwealth representatives.
F.
Details of Demonstration:
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1.
The derp.onstration for System B shall consist of a series of
telephone calls placed from inmate stations; both collect and
prepaid. The s~tup and details of these calls are scripted and the
operational demonstration is designed to determine the
effectiveness of the proposed systems in meeting the operational
standards as presented In Part 5 - 2.5-A. The calls. shall be placed
and Teceived by members ofthe Evaluation Committee and/or
individuals designated by the Commonwealth of Pennsylvania.
The telephones used for the cal1s must be inmate stations
associated with the institution inmate call control system and
located in a cellblock or yard in_which mu~tiple stations are
installed. The calls shaH be received using a variety of
terminating switches/station equipment.
2.
The demonstration of System B shall consist of a series of,
telephone calls placed from and to text telephones (TTY) that
would be used by an inmate. If a demonstration cannot be
provided then a detailed written explanation must be given as part
ofthe demonstration of the integrated system.
.' l
3.
E.
The.demonstration of System B shall consist of a demonstration
and/or explanation ofmechanical cut-off control switches
proposed. If a demonstration cannot be provided then a detailed
.
written explanation shall be .given
,'
4.
The Contractor shall demonstrate System C (monitoring aild
recording equipmentlsystem)by operationally demonstrating that it
meets the Tequirements ofthe RFP as presented in Part 5 - 2.5-C.
It is desired that the Evaluators get "hands on" experience with ~he
system. If a demonstration can't be provided then a detailed
written explanation shall be given.
5.
Since the Te.quirements· of the RFP are 'to ~e considered minimum,
each Contractor is encouraged not only to propose, butalso to
demonstrate, additional·featuresconsidered desirable by the
Contractor that will be made available to the Commonwealth
,as part ofthe services provided under this RFP.
Detailed Cutover Schedule: Contractors must submit a detailed cutover schedule
with:their proposals, including time frames for the various stages of installation
and tests and acceptance by the Commonwealth for systemB·- Inmate Telephone
Service.and Prepaid and for'System C -Monitoring and Recording
Equipment/Systems. Reference 2.5-D Common Requirements·- 41nstallation,
Transition and lmplementation and Attachment 5 I:nmate Telephone Cutover
Schedule for pro,!iding the schedule.
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Contractors must submit a complete and detailed description of the training that it will
provid~ for systems Band C as requested in RFP Section2.5-E.
.
TA~
8. MAINTENANCE REQUIREMENTS
Contractor must submit a complete and detailed description of the maintenance services
that it will provide for,systems Band C as requested in RFP Section2.5-F, include
Attachment 20 Maintenance Center Information (System B - System C).
TAB 9. FINANCIAL REQUIREMENTS
Contractors must submit a complete and detailed description. of the financial requirements
that it will provide for system-B and C as requested in RFP Section2.5-G Financial.
.
{
TAB10. OBJECTIO~S AND ADDITIONS TO STANDARD 'rERMS AND
CONDITIONS.
Contractor will identify which, if anY,-ofthe terms and conditions contained in Part 6 it
would liketo negotiate, and what additional terms and· conditions Contractor would like.
to have inCluded in the terms and conditions. Contractor's failure to make a submission
under this paragraph Will result in its waiving its right to do so later, but the
Commonwealth may consider late objections and addition requests ifit is in the best
.interest of the Commonwealth to do so. The Commonwealth may, in its sole discretion,
reject any changes requested by the Contractor. Requested changes mustbe to the terms
and conditions set out in Part 6. Requests to change other provisions of the RFP will not
be considered. A request that Contractor's terms and conditions be substituted for Part 6
will not be considered.· All terms and conditions must appear in one integrated contr~ct.
·References to online guides or online terms and conditions wil1not be accepted. The
proposal and the commissionmLj.st be submitted on the basis of Part 6.
c
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Part 3
Mandatory Requirements
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Part 3
Mandatory Requirements
2.3 -1. Mandatory Requirements:
To be eligible for evaluation, each of the following mandatory requirements
MUST be addre~sed in this section by indicating ACCEPTANCE of each.
NONACCEPTANCE OF ANY OF THE MANDATORY REQUIREMENTS, OR
MODIFICATION OR THE PLACING OF CONDITIONS ON ACCEPTANCE
OF ANY OF THE MANDATORY REQUIREMENTS, IN WHOLE OR IN
PART, WILL RESULT IN IMMEDIATE DISQUALIFICATION. THEREFORE, .
IF YOU CANNOT ACCEPT ALL Of THE MANDATORY REQUIREMENTS,
YOUR PROPOSAL WILL BE IMMEDIATELY DISQUALIFIED ..
If there are any conflicts between the answers to the mandatories in this section,
and any answers in any other section of your proposal, the answers in this section
will take precedence in any contract that may be entered into as a!esult of this
RFP.
\
1.
The Contractor has read and U1,1.derstands the terms a,nd conditions
ofthis RFP and the proposal is made in accordance with the
requirements contained herein.
2.
The Contractor understands and acknowledges that all information
provided by, and representations made by, the Contractor in its
proposal are material and important and will be relied upon by
Office of Administration in the evaluation of the proposals and·
award of the contract. Any.misstatement shall be treated as
ftaudulent concealment from Common~ealth of Pennsylvania of'
·the true facts relating to the submission of the proposal. A
misrepresentation shall be punishable under Section 4904 of Title
18P.C.S.A.
3.
The commissions in the Commission Section ofthisproposal have.
been arrived at independently and without consultation,
communication, or agreement with any other competing
Contractor.
4.
The commissions in the proposal have not been disclosed to any
other finn or person who is a proposer or a potential proposer and
they shall not be disclosed before. the proposal receipt·date and
time.
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5.
6.
No attempt has been made or shall be made to induce any finn or
person 10 refrain from submitting a proposal or to submit a
proposal with lower commissions, or,to submit any intentionally,
low or noncompetitive proposal or any other form of
complementary proposal
The proposal is made in good faith and not pursuant to any
agreement ordiscussion with, or inducement from ~ny finn or
person to submit a complementary or other noncompetitive
"proposal.
7.'
!
The Contractor, its affiliates, subsidiaries, officers, directors, and
employees are not currently under investigation by any
governmental agency and have not in the lastfour years been found
in conflict with or found liable for any act prohibited'by State or
Federal law in any jurisdiction, involving conspiracy or collusion
with respect to bidding on any public contract, except as disclosed'..
by the Contractor in its proposal.
8.
The Contractor acknowledges that if it is currently under
suspension or deb~ent" its proposal may not be considered. In
addition, if the Contractor enters into any subcontracts under the
contract with subcontractor who are currently suspended or
debarred by the Commonwealth or federal government or who
become suspended or debarred by the Commonwealth or federal
government during the term of the contract or any extensions or
renewals thereof, the Commonwealth may, in its. sole discretion,
require the Contractor to teJ;TIlinate such subcontracts.
9.
The Contractor agrees that'no costs forpreparing any contract will be
charged to the Commonwealth for the response to this RFP. (Part
'2.1,1-7)
10. Do you agree that your signed proposal arrives at the Department of
Correction's Central office Building, by the time, date, and at the
'location specified in the RFP cover letter, that it will be immediately
disqualified? (Part2.1;1-10)
11. Do you B;gree that your proposal will remain valid until a contract is
fully executed by the Commonwealth? (part2.l, 1-11)
J>age 152 of297
RFP #2005-081.,.011
12. Do you agree not to sell or use lists of pay telephone numbers, names,
. addresses, or other privileged infonnation for any-purpose, except as
outlined in the RFP?
,
13. Has the Commission Data been bound, SEALED, identified as
"Commission Data'? and kept separate from the Technica~Portion and
Disadvantaged Business Submittal Portion of your proposal? (Part
.2.1, 1~24) ..
14. Has the Disadvantaged Business Submittal data been bound, sealed,
identified as "Disadvantaged Business Sub11;littal" and kept separate
from the Technical Portion and Commission Portion of your
proposal?
.
15. Do you certify that you do not owe· any tax liability or other amount
t6 the Commonwealth? .
~
16. Do you agree that you will authorize the Commonwealth to offset any
state and local tax liabilities of the Contractor or of any of its
subsidiaries, as well as, any other amount due to the Commonw.ealth
from the Contractor, against any payment dl~eto the Contractor under
this or any other contract with the Commonwealth?
Page 153 of.297
RFP #2005-081-011
Part 4
Criteria For Selection
...
~'
Page 154 of297
RFP #2005-081-011
Part 4
Criteria For Selection
2.4-1. Review and Evaluation:· Proposals that meet all of the inapdatory requirements
found in PARTJ, will be evaluated on the basis ofunifonn selection criteria and
weighing technique. In addition; the evaluation will consider how well the
Contractor understands andpresents its technical solution to the problem.
· .Proposals will be reviewed and evaluated by a cOIl1!l1ittee of qualified personnel
selected bythe Commonwealth. The committee will recommend for selection the.
proposal which most closely meet the requirement of the RFP and which most
nearly satisfy Commonwealth needs. Award will only be made to a Contractor(s)
detennined to be responsible in accordance with Commonwealth Management
Directive 215.9, Contractor Responsibility Pro gram.
2.4-2. Alternate Proposals: The Commonwealth will accept alternate proposals for
multiple imnate calling platfonns submitted from one (1) prime Contractor, but
only two (2) submissions from any Contractor. Alternate proposals must be'a
complete response with a technical, Disadvantaged Business and commission
sections. All sections of the proposals must be marked alternate proposals. An
example if Contractor "Y" has two (2) different inmate calling platfonns that
Contractor "Y" wants to submit both solutions it may submit two (2) complete
proposals with technical, Disadvantage Business and cOIIl111ission sections. All
sections of the proposals must be· marked alternate proposals.
2.4-3. Criteria: The criteria are listed in order·ofrelative importance from the highest to
the lowest welghted factors. The following factors will be used by the evaluation
committee in making the selection.
A.
System B: Inmate Telephone Service:
Operational standards, station equipment standards, call control features,
reports, prepaid, environmental considerations and site demonstration.
B.
System C: Monitoring and Recording Capability:
Operational standards, system capability and capacityforrecords, ease.of
use by operator(s) and site demonstration.
C.
Iritegration of Command/Investigative Staff Operations:
DOC Central'Office Staff operations full real time access to SCI inmate
telephone control systems of networking requirements. In addition, inmate
phones for operation testing and providing snitch lines.
D.
Contractor Oualifications:
Page 1,55 of297
RFP #2005-081-011
Contractor and s'ubcontractor experience in line of business related to this
RFP, experience and training of personnel, and quantity and quality of
customer base in line of business related to this RFP.
E.
F.
'G.
H.
'Training:
,
'
Frequency, adequacy, follow up plan, trainin~ material, and 'specialized
training.
Maintenance:
Warranty, maintenance centers, experience level of personnel, standards
for repair; liquidated damage clause, preventive maintenance program, and
obligation and responsibility for maintenance.
Commission: An evaluation of the commission will be perfonned
utilizing the commission figures as presented on Attachment 25
Commission Data. The Contractor proposing the highest commissions
will be awarded the highest number of points .. Each other Contractor will
be awarded a lesser number of points based upon the relationship of its
proposed commissions to the highest proposed commissions.
The Disadvantaged Busines~ Participation will ~valuate Contractor's
submissions.
'
2.4-4. Disadvantaged Business Participation Evaluation: The following options will be
considered as part of the final criteria for selection:
Priority Rank 1
Proposals submitted by Small Disadvantaged
Businesses.
Priority Rank 2 ,
,Proposals submitted from a j oint venture with a
Sm~ll Disadvantaged Business as a joint venture
partner.
, Priority Rank 3
,Priority Rank 4
Proposals submitted'with subcontracting
commitments to Small Disadvantaged
Businesses.
Proposals submitted by Socially Disadvantaged
Businesses.
Each proposal will be rated for its approach to enhancing the utilization of Small
Disadvantaged Businesses and/or Socially Disadvantaged Businesses. Each,
approach will be evaluated, with Priority Rank 1 receiving the highest score and
the succeeding options receiving scores in accordance with the above-listed
]Jriority ranking
.Page 156 of297
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RFP #2005-081-011
To the extent that a proposal is submitted by a Small Disadvantaged Business or a
Socially Disadvantaged Business, the Small Disadvantaged Business or Socially
Disadvantaged Business cannot enter into subcontract arrangements for more than
40% of the total estimated dollar amount of the contract. If a Small
Disadvantaged Business or a Socially Disadvantaged Business subcontracts more
than 40% of the total estimated dollar amount of the contract to other Contractors,
the Disadvantaged Business Participation scoring shall be proportionally lower for
that proposal.
Enterprise Zone Small.Business Participation: The following options will be
considered as part of the final criteria for selection:
Priority Rank 1
Proposals submitted by an Enterprise Zone
Small Business will receive (the highest score.
Prionty Rank 2
Proposals submitted by a joint venture with an
Enterprise Zone Small Business as a joint
venture partner will receive the next highest
score for this criterion.
Priority Ra~ 3
Proposals submitted with a subcontracting
commitment to an Enterprise Zone Small
Business will receive the lowest score for this
criterion.
Priority Rank 4
Proposals with no Enterprise Zone Small
Business Utilization shall receive no points
under this criterion.
To the extent that a proposal is submitted as a prime Contractor by an Enterprise
Zone SmaIl Business, the Enterprise Zone Small Business cannot enterinto contract
or subcontract arrangements for more than 40% of the total estimated dollar amount
.of the contract.
'
Page 157 of297
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RFP #2005-081-011
Part 5
Systems
Page 158 of297
RFP#2005-0S1-011
,Part 5
.Systems
2.5-A .. System B: Inmate Telephone Service:
1.
General Conditions - Inmate Telephone Service:
a.
No Charge to the Commonwealth: There shaUbe no charge to the
Commonwealth by the Contractor for the telephone lines, station
equijmient, cabling, ,Contractor work, associated wiring or any
other cost to install and maintain the inmate telephone service. ' '
The Contractor is responsible for all costs associated with software
or hardware upgrades and licenses. For the most part the
Commonwealth cabling and conduit is provided at all Department.
of Corrections locations; however in some instances Contractor
may have to supply what is required to complete the project. At
. this point, that amount cannot be determined. Estimation would be
1% of inmate phones.
The non-coin collect-only inmate stations may be replaced on a
one-for-one basis. The placement of inmate stations, at a
minimum, shall meet existing standards and comply with all
Americans With Disabilities Act (ADA) requirements. The current
Verizonplacement of inmate stations complies with ,ADA
requirements.
b.
Compliance with Regulations and Law: The Contractor shall
.comply with all applicable regulations and mandates ~et forth by,
the Commonwealth of Pennsylvania Public Utilities Commission
(PUC) and the Federal Communications Commission (FCC)·and
must meet all applicable requirements of the Telecommunications
Act of1996 and any updates or replacements of the act. All
installa~ibns m~st be in compliance with the Americans' With ' .
Disabilities Act to inClude the installation of text telephones (TTY)
as required by the law. The Contractor shall not engage in
unreasonable-practices as specified in FCC regulations.
AttacIunent 14 is Act 181 of2002. This bill amend the Dual Part
Relay and Telecommunication Device Distribution Program Act
(Act 34 of 1995) to expand the definition of "person with
disability" to provide telecommunication devices to individuals
with a certified disability who requires TTY technology to access
telecommunications services.
Page 159 of297
RFP #2005-081-011
c.
Responsibility for Permits, Nomenclature, and Specs: The
Contractor is responsible for all permits applicable to the
installation, operation, and maintenance of the telephone
equipment and systems, associated wiring,and dial tone services.
The Contractor shall provide the detailed nomenclature of the
equipment that shall be used. Technical specifications shall be
provided for all station equipment and telephone systems -proposed.
d. .
Equipment may be same as Installed or Equal: Contractors may
propose the same type of station equipment (inmate phones) that
are currently in place, an approved equal, or an upgrade. If an .
equal or an upgrade is proposed, documentation shall be submitted
to support that fact. Refer,Attachment 1 Payphones in Place.
e.
f.
. Other Features: The Contractor shall include in its proposal a
listing of any features that are considered advantageous to the
.. ' Commonwealth that are not listed in this RFP which shall be
furnished with theproposed equipment. This listing shall clearly
identifY that the features are provided at no cost to the .
Commonwealth.
Text Telephones:
Automated Inmate Telephone System Relegations DC-ADM 818:
Contactors will refer to Attachment 9 Department of Corrections
Automated Inmate Telephone System policy nUmber DC-ADM
818, Vl Procedures B. Telecomn;mnication Devices for the He~ng
Impaired, as follows.
'1. :Facilities housing hearing impaired inmates shall provide
Teleco:rrimunication Devices for the Deaf (TTY/TDDs) to
provide communication to or from heClring or speech-impaired
persons .
.2. The Pennsylvania Relay Service allows persons to use
TTY/TDDs to communicate with hearing impaired and speechcapable persons and vice-versa, through the assistance of
specially trained operators.
The toll -free number for operator assistance for placing
TTY/TDDcalls is 800-855-1155.
3. A remote printer will produce' a copy of the conv~rsation for
monitoring purposes.
Page 160 of 297
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- - _... _.._...._._-.
_ ..
-... _.. _.... - ...........
__......._.._.._....
_ ....
- -_ ............. ---_ .. __ ......
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RFP #2005-081-011
No toll-free and emergency numbers, e.g., 800, 888, 911; with the
exception of toll-free numbers for the Pennsylvania Relay Service
for TTY/TDD equipment for the hearing impaired, are
permitted to be. used by the Contractors in the design of the
proposed system.
i
1. The Contractor shall be notified by the DOC of a need for a text .
telephone (TTY) and the designated SCI. Within ten (10) working.
days of notification, the Contractor will have the TTY installed. .
The facility manager or designee will determine the installation
lqcation(s) at the designated SCI. The text telephone shall be
provided at no cost to the Commonwealth. The unit shall be an
Ultratec Supercornm 4400, OR APPROVED EQUAL. It shall be .
equipped with a RJ-l1 with a25 foot mounting cord and include
the standard keyboard, batt~ry pack, LED display and print
capability.
2. The Contractor shall consistent with Automated Inmate
Telephone System Relegations DC-ADM 818 process the
TTY/TDD's calls throughtbe Contractors provided·printer(s). The
Contractor shall provide at no cost to the Commonwealth all
printers, parts,. paper, ink and servicing for the printers.
Contractors will explain their repair plan when TTY/TDD, printers
and other solutions are not working.
.3. The Ultratec Supercomm 4400, or approved equal equipment
shall be fe-programmed to remove the functionality on the
TTY/TDD device~hat gives the ability for an inmate to turn offthe
printer and any other feature that the DOC wants removed. Also,
install alock on theTTYsin the area of the batteries so the inmates
can't remove the batteries.
4. The TTY/TDD shall:be programmed for making a 30 minute
call.
5. The Commonwealth.is looking for additional services -rather
then using remote printer(s)to record the inmate conversations .
.The Commonwealth would like the inmate conversation to be
recorded through the inmate system.
a. TTY/TDD calls to go through the inmate control system
would include~he standard pre-:programmed message that the call
is from a Correctional Institution and will be recorded and
monitored, including notice of 1 minute ofti1Il:eremains.
Jlage 161 of297
RFP#2005-081-011
b. Include the interlata rate quote as part of the script,
therefore meeting the FCC requirements for the called party and
originator ofthe call to obtain the cost of the call.
6. The Contractor shall contact the AT&T.Relay Service to have
the TTY line PIC to the Contractor's same long distance carrier
that would provide the inmate collect rates and establish the TTY
rat.es the same rates that the inmates would be charged when
making collect calls.
7. Information on Telecommunications Relay Service:
Telecommunications Relay Services (TRS) commonly known as
TSR provides a relay service for 4eaf, hard of hearing and/or
person with speech and language disorders enabling them to
communicate via telephone wi~h the assistance of a trained
Communications Assistant (CA). Mandated by the FCC, all of the
states provide Telecommunications Relay Service. The
Pennsylvania Telephone Associated (PTA) presented a Request for
Proposal (REP) to the Public Utility Commission (PUC) in
February 1990, whi~h was reviewed and accepted. Fonnal offers"
to 'provide fourprospective service providers, which were reviewed
by a Bid Committee who identified AT&T as presenting the best
bid, submitted the contemplated TRS. On May 29, 1990, the
Conimission issued an Opinlon and Order at Docket No. M00900239, granting the Petition of the PTA for the purpo'se of
establishing a Pennsylvania Relay Service for the Deaf, and
Hearing andlor Speech Impaired Community.. The May29,.1990
Order granted the application of AT&T (Docket No.A-310125) for
a Certificate"ofPublic Conv~nience and Necessity to provide the
relay service necessary for delivering TRS in Pennsylvania. AT&T
. has remained the TSR pr,ovider in Pennsylvania. '
g.
Install Text Telephones: The Contractqr shall inciude in its'
proposal the commitment that Ultratec Supercomm 4400 or
approved equal texttelephones (TTY) shall be procured and
-installed at the following SCIs. Inmates using TTYs are given
thirty (30) minutes per session rather then the inmate's normal
using inmate phones having fifteen (15) minutes per session. .
. Current TTY distribution:
8 TTY SCI Albion (5 U1tratec Miniprint 225 (port~ble),
1 Ultratec 425
(portable) and.2 Ultratec Supercom4400 (1 hardwired to a
dedicated line)
1 TTY SCI Camp Hill (hardwired to a dedicated line)
1 TTY SCI Coal
1 TTY SCI Graterford
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. I
RFP #2005-081-011
1 TTY SCI Huntingdon
12 Total TTYs
.
.
Changing operations to four (4) locations where the DOC-SCI deaf
inmates are clustered:
1 TTY SCI Camp Hill
1 TTY SCI Graterford
1 TTY SCI Muncy
1 TTY SCI Albion .
If the DOC finds deaf inmates at other facilities, they will try to get
them moved to one of the four (4) sites mentioned above. The only
exception will be if the DOC has a hearing inmate at one of the .
other SCIs requires a TTY so they shelhe could communicate with .
a deaf parent.
h..
1.
J.
Concurrence for Disconnection/Removal: No inmate stations shall
be disconnected/removed without the concurrence of the
Commonwealth.
Upgrades or Replacements - Hardware: The Contractor shall
regq.larly upgrade or replace equipment with the latest upgrades of .
. tec1mological equipment and software, as upgrades are available.
The proposal shall state Contractor's plans to make hardware
upgrades andreplacements showing both any pre-planned upgrades
by the Contractor and all methods to be used to implement
upgrades and convert to new versions of items from all other
Contractors whose software or hardware may be utilized by this
Contractor for the inmate and monitoring tdephone system they
propose. Contractor shall promptly within 60 days institute any
upgrades that may become available as requested by the DOC.
Federal and State Laws, Rules, Regulations, and Codes: .
a.
b.
The ContraCtor shall. ensure that all services and equipment
proposed during the term of the contract complies with all
Federal and State laws,rules and regulations including but
not limited to -rate making, branding,provision of consumer
information, access to local, IntraLata, .and InterLata
carriers, accommodations for individuals with disabilities
and any applicable construction, electrical and safety co~es.
The Contractor must also agree to comply with, and hold
- the Commonwealth of Pennsylvania harmless from, any
subsequent rulings or findings of fact by the Federal
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RFP #2005-081-011
Communications Commission (FCC) or the Pennsylvania
Public Utilities Commission (PUC) regarding compliance
with the requirements of an aggregator. The tenn .
"aggregator" as used above is defined in the Telephone
Operator Cons~mer Service Improvement Act of 1990.
2.
k.
Amplified Handsets: The Contractor shall provide amplified
handsets for hard-of-hearing inmates upon request.
1.
Security Testing: The Contractor shall permit the testing of call
detection security enhancements with the Law Enforcement and
Corrections Technology Center Northeast (LECTC-NE) as'
requested.
Operational Standards: The system for inmate calling service shall have the
following operational standards:
. ·a.
b.
One-way, out-going only service.
Nopulse dialing.
c.
. Collect calling, station-to-station calling and prepaid calling.
d.
. Direct dialed calls of any type shall be prohibited. By law the.
inmates are' only permitted to make collect calls or prepaid calls ..
The system may not permit any direct dialed calls of any type.
e.
Access·to "411" andlor "555-1212" information service shall be
prohibited.
f
Access to toll free services 800/888/877/etc, numbers shall be
prohibited.
g.
Access to multiple IntraLataiInterLata carriers via toll free/800+,
900+,950+,976+, or 10XXX and other calls as defined -from time
totime by'the Commonwealth shall be prohibited.
h.
Access to the "911" emergency system shall be prohibited.
l
(
.i.
All inmate lines shall be blocked from sending "Caller ID"
information.
J.
Mechanical cut-off control switches shall be provided to-facility
officials to control telephone service availability. Each facility
superintendent shall specify the location of the switches. Atthe
Page 164 of297
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option ofthe Commonwealth, the switches shall be located both in
the block control facility and at the central control security office.
The use of the cut-off switches shall not adversely\impact station'
perfonnance; i.e., no loss of restrictions or programming
capabilities upo~ retum to service. All DOC-SCTs have cut off
keys and the locations are within the institution, may vary at
locations, and are all the property ofVerizon. About 50% of the
DOC-SCIs have cut off switches in the. central control area and the
balance of 50% has switches located in other areas. All the sites .
that currently have cut offkeys the Contractor may use the installed
cabling if a pair is available, but without disturbing the existing
Verizon service. The cut-off control switches are used in
emergencies for. quick disconnect of service. When the cut-off
control swit9hes are activated theytenninate the call as if it was a
hang up and both sides of the call are disconnected.
k.
Telephone station equipment shall )Je powered by the telephone
line and requirt;l no additional power source.
1.
The system shall, by function, be completely integrated with the"
call monitoring and recording equipment designed to monitor and'
record individ~al inmate calls. The system shall alert the
monitoring station operator that a preprogJ;ammed Personal
Identification Number {PIN) is placing a call or thiit a PIN has
dialed preprogrammed tenninatingtelephone number in the
system. In addition, certainpreprogrammed PIN calls shall alert
one or more ofthe Headquarters Security.and Professional
Responsibility Offices. It is the responsibility of the Contractor to
ascertain that Systems B and C are appropriat~ly integrated and
that the clocking between Systems B and C is synchronizep..
a
m.
The system shall be restricted to use in association with authorized
Personal Identification Numbers (PIN) assigned to each inmate.
Individual PIN lists shall have up to 25 telephone numbers for
outbound purposes, i.e.: 20 inmate selected non-attorney numbers,
three (3) for attorney numbers and two (2) common numbers for .
administrative purposes. Calls to attorney telephone numbers shall
'not be monitored orre~orded. The Contractor shall be responsible
for PIN administration.
n.
Call Control System: The system shall have a central processor,
one or more tenninalslPC .at the DOC Headquarters Security
Office, the DOC Headquarters Office of Professional
Responsibility, and location processors or system control devices at
the SCI's. (Refer to Part 1,Paragraph 1.1-34, Definitions, for
Page 165 of297
RFP #2005-081-011
explanation ofUcentral" and "location" processors). The tenninals
at Security, Professional Responsibility shall have on-line, real
time access to the database,in each SCI location. TheDOC staff
investigate matters at ~11 DOC-SCIs.
o.
Prepaid Service: The current prepaid interface specifications for the
'DOC commissary systemjs the commissary "posts" sales. The
commissary system at time of"qose Qut" electronically transmits
individual sales data to the Department of CQrrections central.
Microsoft SQL server. The) transaction is fonnatted in specific
manner. The central server validates basic criteria and accepts or
rejects the transaction. Duplicate transactions are detected and
logged into a separate storage area. On a nightly basis the DOC
central server consolidates and FTPs daily sales to the prepaid
providers systems. At time of close out-processing commissary
client application establishes a connection to the DOC's central
Microsoft SQL server using Microsoft ODBG connectivity.
Commissary client executes a store procedure (spPostDSITrans)
with appropriate parameters.
'. Inmate number -Sale date Receipt number, sille amount,
institution code, and commissary ~ystem transaction id ofthe
~~.
•
,
SpPostDSITrans 'ABI234', "20030822', 012342',
0000002500, 'CA}J', 123454678990.
(1). At this time the DOC doesh't desire a prepaid debit system, but
desires a. commissary account. The Commonwealth understands
that a prepaid debit system would have no administration thought
the commissary and the inmate's family and friends would have the
ability to add funds at any time and designate funds for the calling of
their specific number. Contractors may describe a prepaid debit
system for .the Commonwealth's future consideratio'n.
(2). Restricted number: The Contractor maintains restricted
'numbers In the inmate phone system.
(3 ).Prepaid inmate services shall be supplied at all present and all
flltureDOC-SCI locations. The Contractor shall explain how the
prepaid requirement shall function.
(4). Attachment 10 is the DOC-Policy number DC-ADM 818-1, date
of issue August 19,' 2004 with effective date September 19,2004 for
prepaid phone card refunds. The Contractor shall explain how the
prepaid phone card refund requirement shall function. The
'Contractor shall explainprior experience with inmate prepaid
. Page 166 of297
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,
RFP #2005-081-011
services including locations, length of experience, and scope of
services' all to be included in the proposal. The system will be
required to calculate the cost of each phone call based on the rates.
The contactor shall describe how the system proposed rates phone
calls and charges them to inmate accounts. The Contractor shall
describe how to handle irimate accounts from going into a negative
balance. Monthly minimally prepaid reports will be similar to the
current summary prepaid reports in Attachment 22.
(5). Prepaid Calling Services is an alternative calling method that
allows inmates, family and friends to pay for the inmate's telephone
calls by using funds in the DOC-SCI ~~)lmnissary acco-pnt to create a
telephone debit account. The inmates move money from their '
commissary account to a telephone account through the commissary
transaction process. The DCRMS offers the inmate the opportunity
to make a collect call or a, prepaid call through its call control
platform installed at-all DOC-SCls. When an inmate chooses to .'
'malce a prepaid call, the call accesses the T-Netix (Securus
Technologies) prepaid server to determine the balance in the
.. account. If there is enough money in the account to make a one (I)
minute call to the dialed number, the call is allowed to ~proceed. The
cost of this call is deducted from the inmate's telephone account. At
any time the inmate may check the availability of prepaid funds in
his or her prepaid account. In general, the inmates go to the
commissary once a week and may purchase prepaid time in amounts
of$15.00, $25.00,$50.00. Effective May 17,2004, the amount of
prepaid time an inmate is allowed to purchase per week increased
from $50.00 to $100.00. These three (3) prepaid amounts are not
likely to change, but may. The Inmate prepaid account is currently
averaging a nine (9) percent discount, which includes appropriafe .
taxes, ,but does not include'the State six (6) percent tax which is paid
by the inmate when he or she purchases his or her prepaid account
from a DOC-SCI commissary. Prepaid cailing services are used at
all DOC-SCls and would be used in any new DOC-SCI facilities.
All DOC-SCI commissary systems'are under the DOC Bureau of
Correction Industiies personnel with the exception of SCI Pine
Grove which is currently contracted with Keefe Communications
Networks.
(6) The central processor shall have the following functionality:
'. Monitors all traffic at SCls
• Get real time reports from SCls
Backup SCI if SCI goes down.' May not apply to a centralized
system, however Contractors are to describe both centralized
Page 167 of297
I'
;
RFP #2005-081-011
,e
•
•
•
•
'.
and decentralized in technical requirements and these reports
are required in decentralized.
Provide real time status of all SCls
Redundancy (duplicate)
Collect data from each telephone call immediately after
completion of call \.
Store data in a relational database or equivalent
Four (4) hour power supply backup. Battery back-up is not an
acceptable solution.
All infonnation shall be separated by each facility. 'For
example, if a Contractor chooses to use a centralized computer
or controller, all information must be partitioned by facility.
(7). The SCI control processor or device shall have the following
functionality:
'
• Provide control for inmate call control system
'. Collect call data- two (2) calendar days capacity,
• Produce reports in real time in coordination with the central
processor ,
,
., Four (4) hour power supply backup. Battery back-up is not a
solution.
\
p.
System Administration:
(1)'
Contractors shall respond:to this.requirement of the RFP withtwo '
(2) options for considerati~n and decision by the CoInmonwea~th.
(a) Option 1- A central processor in coordination with location
processors supported by a decentralized staff of system
administrators serving each SCI, the QuehannaBoot Camp, and
thetenninals at the Headquarters Security and Professional
Responsibility Offi,ces. 'Referto 2.5.,A. 2.p. (1) a. Option 1.
(b) Option 2 - A central processor in coordination with location .
processors or system control qevices at all SCIs, supported by a
centrallylocated system administrator(s) controlling the inmate
, telephone service, and the terminals at the DOC Headquarters
Security Office, the Headquarters Office of Professional
, Responsibility. Refer to2.5.,.A. 2.p. (1). b. Option2.
,Paragraphp. refers to two (2) options. These options are for
decentralized and centralized administration. The decentralized
option, as used 'presently, requires administrators at each SCI
versus administrators only atthe centralized site. There will be
administrative costs in people and possibly costs in data processing
. Page 168 of.297
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',RFP #2005-081-011
equipment associated with either approach in meeting the
requirements for central processor functionality and SCI central
processor functionality. The intent is that the central processor in
coordination with the SCI processor shall meet the functionality for'
either the decentralized administration approach or cyntralized
administration approach. The details of the coordination effort
may vary in that they may entail various degrees of manual andlor
automated procedures. However, in all case, the user functionality
must remain essentially the same. Theprocedures and associated
processing requirements on the central' and SCI processors may
vary but functionality must be maintained. The Contractor may
1iplit the coordination function any way it deems right for it, but the
user function must remain constaD;t. Automation of data entry of
imnate PIN numbers .into the inmate c,alling system by using
bubble sheet, scanners and other technologies are acceptable to
maximize efficiencies in the process.
'(2)'
The commission data for each option 1 and 2 shall be entered as
required on Attachment 25.,'
(3)
For each option 1 and 2, the system shall be capable of reporting,
and notifying the monitoring system operator in real time,
occasions when inmate calls placed from different or the same SCI
are being dialed to common numbers. The monitoring'system
operator will be a DOC employee and, in all case~, will be located
within the institution. State law prohibits non-Commonwealth
personnel access to the monitoring/recording system cir its output.
(4)
For each options '1 and 2, the central processor and system control
devices shall have full redundancy, and the locatiqnprocessors or
system control devices shall down load all call data to the central
processor at the time each call is completed.
(5)
For options.r and 2, the location processor or system control
device at each SCI shall have UPS to maintain system operability
for a minimum of four (4) hours. The inmate will not have full use
, ofthe telephones during a major power outage. The.back-up
,power is for maintaining of the data only.
(6)
For options 1 and 2, the Contractor shall state, for each ,
configuration noted above, how it plans to network the centra]
processor,the.location processors or the system control devices,
and the two (2) or more headquarterstenninalsiogether. The
Contractor is required to provide system networking maps ,as a
visual picture oflocations, including bandwidth, etc. TelCove
Page 169 of297
RFP #2005-081-011
(Adelphia) is the Commonwealth's network service proviqer.
TelCove's fiber is available for subcontracting transport. For
infonnation see TelCove's website http://telcove.com or contact
Davict"Stonfer@(717) 506-7603, david.stonfer@stelcove.com.
(7)
The Contraytor shall state, for options 1 and 2·,.proposed
tum.around time on changes to inmate lists, infonnation l,"equests,
etc.
.
(8)
Contractors shall state, for options 1 and 2, the exact work items
and work functions that Contractor's system administrators
anticipates must be done ..
(9)
Contractors shall supply, tor options 1 and 2, answers to the two
(2) questions below on its application for employment of system
administrator(s). The answers to the questions of the system
administrators must be given to the Department of Corrections
prior to employment.
1.) Do you have any relatives or close friends confined in any
Pennsylvania State Correctional Facility? Answer yes or no.
2): If yes, give their name(s), relationship(s) and the locations(s).
of their confinement.
.
.
q. 1t is anticipated that the functions of the 'system administrator(s) and the
. process/procedures of PIN administration under the two (2) options above
shall be similar. .However, Contractors shall explain in detail any
functional orprpcedural differences in the responses to each option. As a
minimum:
(1)
The system administrator(s) shall be fully trained and equipped to
perfonn all functions related to the normal day-to-dayoperation
and maintenance of the inmate telephone control system including,
but not limited to, the following: ~aining of state personnel, line
testing, equipment testing, database infonnation collection, data
screening, data input, standard and custom report generation etc.
The Contractor shall submit its system adIIl:inistrator job
description with theproposal.
A system administrator'is an employee(s) of the Contractor with an
assignment to work with designated DOC personnel to keep the .
system(s)'running at maximum efficiency, meet the telephone
needs of the inmate population and eliminate operational problems
and/or security hazards as quickly as possible afterthey are
J>age170 of 297
RFP #2005-081-011
identified. System administrator(s) shall be assigned based on the'
time required to perform the job functions discussed above. The
Contractor shall state what provision shall be made for illness,
vacation, etc.
These personnel shall have to pass criminal identification and
records checks. They shall also be required to agree to, and abide
by, all policies and applicable rules of the Department of
Corrections. The Contractor shall describe the procedure for
selecting the system administrator(s).
(2)
(3)
The Contractor shall explain in detail the entire process ,of PIN
administration. i.e.:
•
Number of digits in PIN
•
Method and procedures of assigning or changing PIN
•
Method of inputting PIN and permitted telephone numbers
•
How Contractor shall handle exceptional, quick turnaround
situations
•
Proposed interface with the Department of Corrections
'.
Proposed location of the central-processor '
'.
Security-procedures to be used inthe entire PIN process
Personal Identification Numbers (PIN) shall be issued or changed
within forty-eight (48) normal working hours 8:00 am -'5 :00 pm,
Monday through Friday. The inmate completes aDOC
administration form that is then approved by the DOC personnel
and then given to the Contractor as an order from the DOC for
input andthat is when the clock starts for the Contractor. The
Contractor is responsible for verification of attorneyielephone
numbers. The inmates provide their ,attorney'telephone numbers
and th~y are verified by the Contractor'spersonnel. The
Contractor wil~ describe in its response the process for how
attorney telephone numbers are verified to-prove that they are
indeed attorney's telephone numbers. Attorney telephone numbers
shall not be monitored nor shall calls to the attorney telephone
number be recorded. An automatically played intermittent '
announcement shall be played during the attorney calls stating that
the calls are not monitored or recorded. Changes in regard to
P,age 1.71 of297
RFP #2005-081-011
added or issued PINS refer to the requirement that new .
commitments and recommitments must be issued or reissued a PIN
within 48noJ;lTIal working ho~rs, Monday through Friday.
r.
s.
(4)
PIN information shall be cross-referenced to the Department of
Corrections Numbers by Contractor and shall be available on both
electronic and hard copy on demand.
(5)
Attachments 15-19 provide statistics on inmate population,
admissions, releases, transfers, and projected growth. It is
suggested that Contractors use this data in determining staffing
requirements etc. for PIN adl!linistration.
(6)
Contractor shall be able to transfer inmate PIN numbers and calling
lists automatically when inmates are transferred from one SCI to
another SCI.
./
The system shall be able to take an individual station out of service. State
the procedures and:tl}e length of time in minutes that shall be required ~o.:,.
take a station off-line.
.
The Contractor shall be able to provide the following call detail
. information:
(1)
At the option of the Commonwealth, reports by DOC Number or
inmate name-f01; both completed calls and call attempts.
(2)
Reports on specific DOC Number(s) or PIN on demand.
(3)
Queries to the system on demand as to whether a specific telephone
number(s) is (are) inthe system.
t.
The Contractor is required to provide all equipment necessary to facilitate
up to three (3) data retrieval stations at each SCI; locations to be
determined by local SCI management. The DOC-SCI Security Offices use
the stations -for investigating inmate cases in all of the SCIs.
u.
The system shall have the ability to have restrictions vary by the
cOrJ?bination of inmate and 'called party so that special treatment may be
afforded for calls to attorneys or other privileged communications. This
feature shall include the ability to block, on an individual PTN- called
-partynui:nbe~ basis, calls -from being monitored or recorded.
v.
The system shall have the ability to limit calls to a specified duration by
DOC Number or PIN, and by specific telephone numbers assigned to a
Page 172 of.297
RFP #2005-081-011
PIN. In addition to limiting calls to a specific telephone number to a
specified duration and limiting total calling minutes to a specified
duration, the system shall a]so be capable of cumulating calling time for
each PIN up to specified limits for calls placed during a period of 7 days,
i.e.: 0001 hours Sunday through 2359 hours Saturday, Refer to Attachment.
9 Department of Corrections Inmate Policy stating calling limits for all
DOC-SCI locations,
In like manner, the system must be capable of being preprogrammed by
PIN to allocate 45 minutes of calling during a seven (7) day period .(0001
hours Sunday through 2359 hour Saturday) into three (3) 15 blocks of time
segments and only permit one (1) 15 block segment to be used on anyone
(1) day.
A warning tone or announcement shall be given to the caller prior to th~
call being terminated due to the expiration of calling-time limitations. The
system shall be able to have this limiting factor disengaged for specific
.. numbers i.e., att9meys' numbers.
..
.
w.
All collect calls shall be processed without the involvement·of a live
operator.
x.
The Contractor shall state that the Line Identification DataBase (LIDB)
.shall be dipped (inquired), at a :minimum, one (1) time each calendar day
per inmate called telephone number to which access is attempted.
. . y.
. Single Central Office: .
The system shall be able to detect; in real time, the caned party's attempt to
access 3-way and/or call forward calling on a call m~de within the same
central office following the connection of the call between the inmate and
the called party, regardless of whether the called party lias first accepted
the call.' The system shall terminate the connection instantaneously upon
detection of the attempt to access 3-way and/or call forward calling. The
Contractor shall provide a detailed technical description of how the
proposed system functions in controlling the 3-way calling and the
_best estimate of the percentage of total call attempts that the system
being proposed detects, and the percentage of these total detected
attempts that the system being proposed terminates instantaneously
_upon detection.
Detectionof3-way and/or call forward calling shall be capable of being
configured by/for each SCI to either automatically terminate suspected .
calls,report the suspected calls, monitor and record suspected calls or any
combination of these options.
Page 173 of297
RFP #2005-081-011
.The Contractor shall explain in detail the type of three way calling or
call forwarding its system is capable of detecting and disconnecting.
The Contractor shall, at a minimum, indicate whether its proposed
'system is capable of detecting and disconnecting each of the following
types of three way or forwarded calls. If it is not possible to detect.
and disconnect any or all of these types of calls, so state. The'
Contractor shall provide a recommended alternative (or detection.
z.
(1)
Calls to telephone numbers, which have been automatically
forwarded, to another telephone number by the local telephone
company.
(2)
Calls to telephone numbers, which have been automatically
forwarded by called parties through the use of feature groups
provided by the local telephone company.
.
(3)
Calls t.o telephone numbers, which 'ihook flash," dial another
number and complete the three-way call.
(4)
Conference calls facilitated through custOmer provided switching'
equipment.
Multiple Central Offices:
The system shall be able to detect, in real time, the calledpru;!:Y's attempt to
access 3-way and/or call forward calling on a call made in multiple central
offices following the connection of the call between the inmate and the
called party, regardless of whether the called party has first accepted the
call. The system shall terminate the connection instantaneously upon
detection of the attempt to access 3-way and/or call forward calling. The
·Contractor shall provide a detailed -technical description of how the
proposed system functions in controlling the3-way calling and the
best estimate of the percentage of total call attempts theihey system
being proposed detects, and the percentage of these total detected
attempts that the system being proposed terminates instantaneously
upon detection.
Detection of3-way and/or call forward calling shall be capable of being
·configured by/for each SCI to either automatically terminate suspected
calls, report the suspected calls, monitor and record suspected calls or any
combinations ofthese options.
The Contractor shall explain in detail the type of three way calling or
·call forwarding its svstem is capable of detecting and disconnecting.
The Contractor shall, at a minimum, indicate whether its proposed
system is capable of detecting and disconnecting each ofthe following
Page 174 of297
RFP #2005-081-011
types of three way or forwarded calls. If it is not possible to'detect and
disconnect any or all of these types of calls, so state. The Contractor
shall provide a recommended alternative (or detection.
(1)
Calls to telephone numbers, which have been automatically
forwarded, to another telephone number by the local telephone
company.
(2)
Calls to telephone numbers, which have been automatically
forwarded by called parties through the use of feature groups
provided by the local telephone company.
(3)
Calls to telephone numbers, which "hook flash," dial another
and complete ~he three-way call.
nu~ber
(4)
,aa.
Conference calls facilitated through customer provided switching
equipment.
Single Central Office - Cellular Services: The system shall be able to
detect, in real time, the called party's attempt when using cellular services
to access 3-wayand/or call forward calling on a call made within the same
central office following the connection of the call between the inmate and
the called party, regardless of whether the called party has first accepted
the call. The system shall tenninatethe connection instantaneously upon
detection of the attempt to access 3-way and/or call forward calling. The
Contractor shall provide a detailed technical description of how the
proposed system functions in controlling the 3-way calling and the
best estimate of the percentage of total call attempts that the system
being proposed detects, and the percentage ofthese total detected
attempts that the system being proposed terminates instantaneously
upon detection.
Detection of 3-way and/or call forward calling shall be capable of being
configured by/for each 'SCItoeither automatically terminate suspected
, calls, report the suspected calls, monitor and record suspected calls or any
combination of these options.
The Contractor shall explain in detail the type of three way calling or
call forwarding its system is capable of detecting and disconnecting.
,The Contractor shall. at a minimum, indicate whether its proposed
system is capable of detecting and disconnecting each of the following
:types of three way or forwarded calls. If it is not possible to detect
and disconnect any or all of these types of calls, so state. The,
.Contractor shall provide a recommended alternative (or detection.
Page 175 of297
RFP #2005-081-011
(1)
'Calls to telephone numbers, which hq.ve been automatically
by the cellular carrier.
forwarded, to another telephone number
.
"
bb.
(2)"
Calls to telephone numbers, which have been automatically
forwarded by called parties through the use of feature groups
provided by the cellular carrier.
(3)
Calls to telephone nl,lmbers, which "hook flash," dial another
number and complete the three-way call. .
(4) '.
Conference calls facilitated through customer provided switching
equipment.
Multiple Central Office - Cellular Services: The system shall be able to
detect, in real time, the called party's attempt when using cellular services
to acc~ss 3-way andlor call forward calling on a call made within multiple
central offices following the.connection of the call between the inmate and
the called party, regardless of whether the called party has first accepted
the call. The system shall tenninate the connection instantaneously upon.
detection ofthe attempt to access 3-way andlor call forward calling. The
.Contractor shall provide a detailed technical description of how the
proposed system functions in controlling the 3-way calling and the
best estimate of the percentag~ of total call attempts that the system
being proposed detects, and the percentage of these total detected'
attempts that the system being proposed terminates instantaneously
upon detection.
Detection of3-way andlor call forward calling shall be capable of being
configuredby/for each SCI to either automatically tenninate suspected
calls, Teport the suspected calls, monitor and record suspected calls or any
'
combination of these options.
The Contractor shall explain in detail the type of three way calling or
.. call forwarding its system is capable of detecting and disconnecting.
The Contractor shall, at a minimum, indicate whether its proposed .
,system is capable of detecting and disconnecting each of the following
types of three way or forwarded calls. If it is not possible to detect
and disconnect any or all of these types of calls. so state. The
Contractor shall provide a recommended alternative for detection.
(1)
Calls to telephone numbers, which have been automatically
forwarded, 'to another telephone number by the cellular carrier. .
Page 176 of297
RFP #2005-081-011
(2) .
Calls to te~ephQne numbers, which have been automatically
forwarded by called parties through the use of feature groups
provided by the cellular carrier.
(3)
Calls to telephone numbers, which "hook flash," dial another
number and complete the three-way call. .
.
(4)
Conf~rence
calls facilitated through .customerprovided switching
equipment.
cc.
If the proposed system has the ability to detect the 3-way call attempt and
to terminate the calIon calls that have been automatically call-forwarded
by the inmates called party to an additional called party, br again to
another called party, by programming the central office equipment or other
intervening switch, the Contractor shall provide a detailed technical
description of how the proposed system detects and terminates this type of
call. For example, the iiunate may call a permitted number having made
prior arrangements with an aqcomplice to have the call automatically
transferred to another number. One ormore call forwarding sequences
may take place in the attempt to break the system. The Contractor shall
also state the average percent success that can be expected.
dd.
The 3-way calling prevention feature shall be able to be deactivated on a
per n1,lmber dialed, per inmate basis. This shall'permit call transfer or 3way conferencing of specific inmate calls placed to certain telephone
numbers such as those at attorneys' offices.
ee.
Call' acceptance by the called party is to be accomplished through an active
process initiated by the called. party. The active process required is the
dialing of a digit on the called party's telephone.
'
if..
The active call acceptance method shall permit the called party to accept
the call by dialing the digit specified not only on a Touch Tone telephone
but also on a rotary dial telephone or a no~- Touch Tone telephone
equipped with a central office ac~ess line. The proposed system must .
allow the person the inmates are calling, for example a family member, to
,accept the call by dialing the digit specified not only qn a Touch Tone
telephone, but also on a rotary dial telephone or a non-Touch Tone (
telephone equipped with a central office access line.
. gg.
The system shall be capable of having a collect call and prepaid accepted
ip the passive mode, when the calledparty answers, does nothing andthe
call is completed. Explain in detail how the proposed system does this.
State what p~rcentage of inmate calls are handled pas'sively at existing
Page 177 of297
RFP #2005-081-011
installations.· Explain under what conditions the proposed system is
required to handle the cans passively.
hh.
During the call set up process, the answering party shall hear a prerecorded
announcement identifying that the collect call or the prepaid is coming
from a specific in1nate at a specific SCI. A pre-recorded statement of the
inmate's name shall identify the inmate placing the call to the called party.
It is not permissible to t:equire qT permit the inmate to state his name
during the call set up process. No preacceptance communication by the
inmate who is placing the call i.s permitted. However, the imnate shall be .
able to hear the call set up announcements and acceptance results, which
·occur after the call has been answered.
ii.
Include in the proposal details of called party call acceptance and all other
pertinent related recording and report information the Contractor may wish
to present for consideration. All variations of called party call acceptance
. flexibility and all fraud control procedures use by Contractor shall be
included in proposal.
JJ.
The system.shall be capable of providing an announcement that overlays
as background to the voice conversation st~tingthat the call is from a SCI.
The system shall allow this overlay announcement to be automatically
played intermittently during the call'for fraud prevention and ·maintaining
institutional security.
klc
The Contractor shall explain how the control and administration functions
areperfonned to include, bilt not be limited to, the following:
(1)
Time of day and day of week restriCtions.
(2) .
Telephone shut-off and system usage report generation by .
telephone number or by PIN. This is a repor!; showing the actions
of inmates their usage and restriction level.
. 11.
The system shall provide centralized system reporting capabilities and
shall be capable. ofproducing immediate, real-time reports as well as
. having the database administrable from thecentraIized location. .In
proposed systems using location processors, the local database shall be
updateabkfrom the location processor. Updating the location processor
shall automatically update the central processor.
mm.
The system shall permit aninmate to keep the same PIN and PIN database
(permitted telephone n1Jmbers and restrictions) regardless of the SCI in
.which the inmate is incarcerated at the time. The Contractor shall explain,
in detail, how this requirement shall be accomplished.
Page 178 of297
.
------------------------(
RFP #2005-081-011
\
nn.
,
The Commonwealth recognizes that there is ongoing effort in the vendor
community to develop advanced technological features in addition to the
3-way call detect/disconnect capability that, if viable, may enhance the
effectiveness of inmate telephone call control systems. Examples include
the capability for positive voiceprint matching of a specific PIN to a
specific inmate's voice, the capability to search recorded inmate calls and
to recognize and dQcket specific, preprogrammed, spoken words, and the
capability to match,an inmate fingerprint to a specific inmate PIN, and
other newer technological features. Contractors are invited to include
in their proposal ~ny of these types of advanced technological features
that are demonstrable as elements of installed inmate telephone call
systems. The proposal must include verifiable success ratio statistics.
00.
The system shall be capable of denying certain spe'6ific telephone numbers
from inmate calling. Contractor~ shall state the number of eleven digit
numbers tha,t can be blocked per PIN. The centralized processor shall
have the capacity to block at least 100,000 common eleven digit numbers;
This feature is used for family and friends who have contacted DOC Jo
block them from access by inmates.
pp.
The system should be capable of providing' dial-tone to all inmate
telephones at the same time i.e., one central office line per inmate
telephone ot a concentration of lines giving a P.Ol grade ofser'Vice (one
(1) call block in a hundred can be blocked), so the system is aesigned to
meet this criterion. When concentration is used, ,full traffic studies will be
conducted and submitted to DOC and OA monthly to insure that there will
be no blockage of inmate calling for this reason at any inmate facility.
qq.
The system shall be capable of processing collect and prepaid calls on a
selective, bilingual basis (English and Spanish). The inmate shall be able
to select the preferred language using no more than a two digit code.
IT.
The system shall support, user frienply voice prompts. Voice-prompts shall
be available in any variety of languages, based on needs ofthe DOC,
altho-q,gh at this time only English and Spanish are required. The DOC
may issue changes in the requirements during this contract, depending on
inmate population. Contractor shall describe proposed system capabilities
of meeting any other language requirements such as various Asian
languages (various Chinese dialects, Philippine, Korean, Laotian,' etc.) as
may be required in addition to English and Spanish. Contractor shall also
describe in the proposal time frames needed to do the recording and for
installation of voice prompts.
~
Page 179 of297
,
I
.~
.... , .
RFP #2005~081 ~O 11
3.
ss.
If the location processor or systeni control device' fails, the inmate stations
at that SCI shall continue to be operative, line powered, if possible, using
the automated attendant and all call restrictions.
tt.
The system sha11 be capable oflimiting the dollar charges to a specific
telephone number during 'l- telephone service provider.:billing period. The
system shall not complete and shall disconnect calls to that number when
the dollar limit is r~ached. An appropriate announcement shall be given to
the caller in the case of a.no~completion. In the case of a disconnection, a
warning tone or appropriate announcement shall be given to the caller
. prior to the call being tenninated. .
uu.
The Contractor shall explain from its company experience infonnation
related to putting dollar limits on ininate's families and/or businesses to
prevent an inmate family member or a business that could be runnil1,g
scams. Contractor will re~ommend dollar limit- and any additional
.
infonnation on running scams.
w.
The Contractor shall provide an alternative billing option to called parties!; .
who are categorized as unbillable by virtue of their selection of an
alternative local carrier for service. System proposed must pennit the first.
call attempt to complete and must provide the called party with immediate.
access to a customer service representative for account setup. Such access.'
must be accomplished by pressing a single key on the called party's
telephone keypad. Although the called party may be provided a toll free
number to call for infonnation or account set~up, this must not be the only
alternative. Called party account set up must include various payment
options. Extended periods of being placed on hold wilf not be tolerated.
Explain in detail the procedure for services provided.
Station Equipment Standards: The inmate telephones shall have physical and
design characteristics that include the following:
a.
Chrome plated DTMF tone dial that is water, flame and shock resistant.
b.
Hearing aid compatible.
c.
Manual volume control.
d.
Noise suppression transmitter.
e.
A steel housing that prot~cts the electronic components of the telephone.
f.
Paint/finish is mar, mark and scratch resistant
Page 180 of297
~. ~. 1
RFP #2005-081-011
4.
5.
'.
g.
Operating ease with concise instructions on the faceplate.
h.
A weatherproof housing design that resists the mos.t severe weather
conditions. Some of the DOC inmate phones are located in outside
recreational·areas.
i.
Industry standard design.
J.
An armored handset cord at least 18 inches long, but no more .than 24, that
is resistant to stretching and breaking to eliminate out"of-service
conditions .
.k.
. Tamper proof housing and handset.
1.'
. Installation reinforced by security studs to prevent easy removal 0 f the
telephone.
Station Installation Standards:
a.
Station Code Identification: The selected Contractor shall establish, in
cooperation with the Department of Corrections, a systematized method of
location codes for each inmate station in a SCI.
.
b.
Standard Pattern for Code Assigmnent::Not only shall each inma~e station
haVle its own code identifier, but the pattern of code assignment shall be
the same in each cell block, yard area, etc. in a SCI. In the process of
identifying a station, and therefore an inmate, while a call is in progress,
several Corrections Officers working different elements ofthe control
system need to be able to quickly coordinate the identification ofthe
station in question.
Required Reports: The following system and usage reports are requited on a
monthly basis. A copy of the report for each specific SCI shall be delivered to
each SCI and to the Department of Corrections Central Office.
a.
Record, by day, of PIN adds or deletes by SCI.
b.
Total bi1l~d revenue and commission by SCI.
c.
Frequently called number report - weekly by PIN and SCI.
d.
PIN numbers in use.
e.
Station Message Detail (SMD) reports:
Page 181 of297
._ . ____ .. _.....•... ___ .•._._. ___... _._ .. _ .__ ._ .. ___ ,'_.' - •.._.. ___ . _.'._ -.---______ 0.- ._......_.. _____ ._._._ ..... _-_. _ ...•..__ .. -._.- ..
_
..•.. _- ...
----.----..-..--- -- .. _-------.-_._-,-------
RFP #2005-081-011
2.5.1
(1)
Specific numbers called by PIN.
(2)
Duration of all calls.
(3)
Date and time of all calls ..
(4)
Call charge -local, IntraLata and InterLata.
(5)
Imnate telephone being used by location code.
f.
Reports on inmate calling activity by DOC inmate number or inmate name
on request.
g.
Include in the proposal copies of the Contractor's current standard reports.
Revenue and Commission Reports plus other Reports:' Revenue and commission
reports shall be provided by the Contractor to the Commonwealth as specified by·
the Office of Administration e~eh month. As a minimum, the reports shall
include the following:
a.
b.
'Telephone Generated Revenues:
(1):
Monthly gross revenue generated by each telephone by sent-paid
and non-sent-paid categories.
(2).
Monthly gross revenue generated by each telephone bysent-paid
and non-sent-paid categories, summarized by location. ,
(3).
Monthly gross revenue generated byeach telephone by sent-paid,
and non-sent-paid categories, summarized by using agency.
Telepho1!-e Generated Commissions:
(1).
Monthly gross revenue generated by"each telephone by revenue
·category, i.e., local, IntraLata, and InterLata, with aC,companying
commissions calculated by telephone.
.
(2).
Monthly gross revenue generated by each telephone by revenue
category, i.e., local, IntraLata, and InterLata, with accompanying
commissions calculated by telephone and summarized by location ..
(3).
Monthly gross revenue generated by each telephone by revenue
category, i.e., local, IntraLata, and InterLata, with accompanying
commissions calculated by telephone and summarized by using
agency.
Page 182 of.297
_.-
--
_._-_._---_ .. --_.- - - - -..._-_._-_ ..._- -..----_.... ----- ---_. _.,.- .. ............._.. ------.-.--------. -- -- .... ----.. --'.-_..._.. _._------_._- _... .._----,
_
RFP #2005-081-011
.c.
Custom Reports: The Contractor ~hall agree to develop additional reports
as may be reasonably required by the Commonwealth and to provide the
Gommonw~~1th with such reports at a frequency to be mutually agreeable
both parties.
to
d.
Variance Reports: The .Contractor shall agree to develop a monthly
variance report that reports monthly figures differynt by 5% from the
.previous month, i.e., collect and prepaid revenues on local, IntraLata, and
InterLata.
e.
Inmate Calling System Software: The contract shall provide a robust .
system that can produce various iterations of the data captured and
produce customizable reports that meet DOC requirement for· numerous
. situations related to security and investigations, as well as evaluation and
planning. The software shall be capable of reporting real time and delayed
call record reporting by time of day, date, duration, calls longer than a tiI~e
parameter (calls longer than ~ time parameter shall be terrtlinated), most
frequently called number, personal identificatiqn number (PIN), dialed
number, telephone, inmate name, area code, telephone number prefix, or
any combination thereof, and be sufficiently flexible to provide reports in
DOC format requirements. Contractor shall describe proposed system
capabilities of meeting ~hese requirements.
f.
Monthly Inventory and Summary Report: A monthly report summarizing.
the statistics for stations in all DOC-SCIs shall be supplied electronically
to the oA and the DOC within 30 calendar days after the end of the
month. The report will be similar to the reports in Attachment 4-B SCI's
Inmate Inventory and Attachment 24-D Message~ and Minutes Billed·
Summary Monthly Statistic Report.
g.
Monthly Detailed FiJ?ancial Reports: A complete set of the detailed reports
shall be supplied monthly to the OA and the DOC commencing on a
mutually agreeable date about four. (4) months after the effective date of
the contract. The reports will be similar to the reports in Attachment 22
Revenue Commissions ·Prepaid Summary Report and Attachments 23
Inmate Monthly Usages and Commissions Collect Report.· .
h.
Monthly Performance Log Reports: A monthly system administrators (SA)
report summarizing and detailing all DOC-SCIs of the SA's activities.
Examples of the categories to be included in the report; inmate complain
form, inmate special request, add onl removal DC8B, new account DC8A,
inmates released, inmate paroled, inmate transferred inlou~, custody level
changes, open tickets, can't hear issue, test calls made, attorney number
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RFP #2005-081-011'
verification, miscellaneous DOC inquires, IPIN look up, number change,
stored voice, record retention, run reports, IPIN issued, etc.
(
1.
Weekly Conference Calls and Reporting: The project manager shall be
responsible to schedule weekly conference calls, tlrroughout the life ofthe
contract, to include a teleconference bridge for all parties' access. The
bridge may be a non-toll free telephone number. Prior to the weekly
conference calls, the project manager or staff shall be responsible for
sending an electronically emailed report to OA and DOC staffwith
actions/issues of current issues to discussed and include closed issues on
same report.
j.
Weekly Maintenance Trouble Ticket Report: The project manager shall
be responsible for emailing a weekly report ofthe current maintenance
trouble ticket report to the OA and the DOC staff. The report will be
reviewed during the weekly conference call. Minimum elements of the
spreadsheet, trouble ticket report ticket number" facility name;· date and
ti.me received trouble, status, statement of the problem, solution, entry
detail text of the problem, closed date and time or status, miscellaneous,
infonnation, etc:.
k.
Route Cause Analysis Log: The project manager shall be responsible to.
report through telephone and/or email to the OA and the DOC when major
incidents/outages occur. The "route call analysis spreadsheet will have the
following minimum elements; date, time, service area effective, facility
name, service impact (time), root cause (problem), action items, and
status, etc.
1.
Bi-Monthly Management Meetings: Bi-monthly executive staff meeting
shall be scheduled and held in the Harrisburg area. The Contractor's
project manager shall provide the agenda prior.to the meeting and have
staff and subcontractor(s) at the meeting when appropriate for the' current
discussions.
m.
End User Forum Meetings: The project manager shall be responsible for
scheduling the User Group Forum, reference 2.5-E Training" 5. End User
Forum Meeting.
n.
Yearly Quality Assurance Reviews (YQAR): Yearly quality assurance
reviews will be made at each State Correctional Institution and the two (2)
separate Central Office staff operations for the Headquarters Security
Office and the Office of Professional Responsibility. YQAR will ensur~
that tpe technology, product, software are working properly. Including
. testing all inmate phones (handset, jacks dial tone, set and features both
collect and prepaid messages), inmate billing, monitoring and recording,
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r
inmate exceeding the time limit on a call, check rate quote provided for
every prepaid call, call list and blocked numbers, inmates' PIN
deactivated (can they still make prepaid calls), wiring, TTYs, procedures,
documentation, operations, etc.
6.
7.
Environmental Considerations:
a.
Complete Description: The Contractor shall include in its proposal a
complete description of any special environmental .considerations, which
may be required to ensure proper operation. If an air-conditioned
environment for the equipment is recommended, the description shall
include the specific air-conditioning requirement. See Attacliment 12 for
the content and format of information required. The responsibility for the
cost of changes/additions required or recom~ended shall be subject to
contract negotiations.
b.
Surge/Lightning Protection: Contractors shall provide and instalL at no cost
to the Commonwealth adequate surge and lightning protection equipment
on all lines used as a result of this RFP.
Customer In Put to System Development Effort:
a.
The Contractor shall provide information explaining how customer
opinions about the systems being proposed are used in the development of
improvements.
b.
8.
I
If a user forum exists, the Contractor shall provide the name, address,
telephone number of the group's contact person.
Desirable Information:
The Contractor shall provide information ·describing those overall and applicationspecific features and capab,ilities which, in the Contractor's opinion, differentiate
the system(s) being proposed from those offered by competitors. .
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2.S-B. System C: Monitoring and Recording Equipment/System:
1.
General Conditions - Monitoring and Recording Capability: System C is
composed of equipment to monitor and record telephone calls made using
the inmate stations at the SCI's. There shall be no charge to the
Commonwealth by the Contractor for the telephone lines, cabling,
Contractor work, associated wiring or any other cost to install and
,maintain the monitoring and recording system. For the most part the
Commonwealth cabling and conduit is provided. The DOC installs the
house cable, inside station wiring to provision the inmate stations,
however in some instances Contractor may have to supply what is required
to complete the project, which wo.uld be minimal and would be handled by
a case-by-case basic.
a.
Monitoring and recording equipment shall be installed within the
administrative building(s) of the SCI's. The system shall be
configured so that real time monitoring can not only be
accomplished from each SCI Security Office and potentially from
any new SCI location(s) but also from each SCI Superintendent's
office, the DOC Central Office Security Office, and/or the DOC
Office of Professional Responsibility. All DOC-SCIs will have
monitoring and record equipment/systems in each Security Office;
Each DOC-SCI security office monitors and investigat~s their
facility. The two (2) organizations as stated are S-C Investigation
Staff Operations 1). Headquarter Security Office 2). Office of
Professional Responsibility. Both staff operatiqns shall be
provided full access to the-SCI inmate telephone control systems
and the SCI real time monitoring and recording system and their
associated databases 'as well as the central processor and its
databases. The Contractor shall explain how this remote
monitoring requirement shall function with its proposed 'systems.
b.
RAID (Redundant Array ofInexpensive Disks) storage technology
is required in response to this RFP.
c.
~
d.
The recording 'system shall include the capability to simultaneously
record calls from all inmate telephone stations in each SCI while
providing audio outputs for monitoring randomly selected, or
preselected, circuits.
The recording system shall include the capability to record at the
DOC Central Security Office and at the DOC Office of
Professional Responsibility in both live and re-record modes. Re, record mode is to record a conversation previously recorded at an
Page 186 of 297
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RFP #2005-081-011
I
institution. Operation ~hal1 be manual as required <?r by
preprogrammed instruction.
2.
Operational Standards: The system for monitoring and recording inmate calls
shall have the following operational standards:
"\
a.
A software package that includes, but is not limited to, the following
items:
(1)
. Software capable of maintaining ail unlimited number of call.
records (based on storage media) .. A call record is who made the
call, date and time the call was made, the length of the call and
why the call was tenninated.
. .
site and available to th~ SCIon
(2)
All call records shall be stored on
demand.
(3)
Software capable of maintaining one full year of call records on
site (based on storage media). System management of these .
records shall be completely automatic and records available on
demand.
(4)
All call records shall'be stored..
(5)
The system operator at ea~h SCI shall only.need to set the initial
parameters of the number of months to archive (up to 12) and the.
number of days to maintain on-line (up to 12) and then
management shall be automatic. After 12 months the oldest record
shall be deleted with the exception of :records pertaining to on ':
going 'investigations. Contractor must always obtain permission
.from the SCI Security Officer prior to deleting any records.
(6)
Selection of archived months for on-line use shall be accomplished
from a menu selection. Contractor shall explain the procedure for
retrieval.
(7)
The user shall be' able to search and locate call records by any or all
of the following search fields in any combination:
(a)
Area code
(b)
Prefix
(~)
Suffix
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RFP #2005-081-011
(d)
Date or date range
(e)
Time or time range
(f)
Length of call
(g)
Channel location on voice recording system
(h)
Inmate station location code
(i)
PIN
(8) ,
Password protection at the database and report levels.
(9)
City, and state of any call shall be displayed with the call record by
an area code, and prefix system. Any call recorded shall be 8;ble to
be selected and the information displayed on the screen.
(10)
The software shall generate a report of any call to a number under'
surveillance and automatically generate an alarm to the system
operator. The information associated with that telephone number
shall be automatically linked to any callto that number.
(11)
The inmate ID database shall be able to contain the name, DOC'
Number, background information, and free form notes about the
inmate. Total flexibility shall be given to. the user to keep the type
of information, which is deemed important. Reference 1-34 for the
definition of DOC Number. The user may deem specific PIN
settings, information or restrictions important. Examples (other'
than DOC Number, background information, and free-fonn notes)
include:
• Time of day andlor days of week that a number may be
called by PIN, group of PINs, facility or system wide.
• Maximum duration of a call from that number andlor PIN,
, group of PINs, facility or system wide.
• Maximum number of calls to a number or' from a PIN,
group of PINs, facility or system wide per
day/weeklmonthlamount, etc.
• Suspension of phone privileges by PIN or group of PIN s.
• Approved phone number lists by PIN.
• Assignment of inmates by PIN to an individual telephone
or group of phones:
• Ability to access mUltiple inmate IDs~.
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RFP #2005-081-011
b.
(12)
The directory and filing system of the software shall have the
ability to maintain all the various types of data files for future use.
(13)
The software package shall contain the ability to generate reports.
Copies of current standard reports shall be supplied with the
· proposal: The package shall be capable of generating these reports
at a preprogrammed time and upon demand. These reports shall be
sent to a printer, a screen or to a disk. Automatic reports shall
include inmate, using agency, staff and group reports generated
· from the information stored in specific databases. These reports
· shall be able to be manually produced at any time as well.
Contractors shail delineate standard reports offered by the
proposed system.
(14)
The system shall make available to the operators of the system a
selection of informational viewing screens. For example, the
telephone sumrpary screen shall provide a listing by PIN of all
. outside numbers called, and a listing by called telephone number
showing what PIN's are calling it Copies of standard reports shall.
be supplied with the proposal. :
(15)
The system shall provide a case summary screen to include' all
numbers c'alled that are under investigation and linked through {he
same case number. Copies of current standard screens shall be
supplied with the proposal.
(16)
The system shall provide a 98lNT/Windows 2000 compatible.
operating system.
A hardware package that includes, but is not limited, to, the following items:
(1)
The recording system shall be an archival storage/retrieval system
designed to provide recording of the total number of inmate stations, plus
30% for growth. The equipment proposed shall, be designed for continuous
recording operation, including silent periods, i.e., 24 hours per day, 365
days per year. Silent periods are when the phone is opened and
operational, however when the phone
is not i!1
use no recording would
,
.
occur.
,
(2)
All equipment supplied under this RFP shall be completely operational
when installed.
(3)
Service technicians trained by the equipmen.t manufacturer shall be
available to respond daily in the event service is required.
Page 189 of297
RFP #2005-081-011
(4)
The selected Contractor shall supply a comprehensive operational manual
to each location monitoring arid recording equipment/system is installed.
(5)
The Contractor shall be responsible for the installation of all equipment
.proposed.
(6)
Equipment covered by this RFP shall be supported by a service response·
network consisting of a 24 hour on line system diagnostic center, accessed
by a toll free services 800/888/877/etc number, to provide system
monitoring, service alert and rapid service dispatch, if required.
(7)
A master control m~dule/workstation shall' be supplied that can fully
control the proposed system.
(8)
The contr01 unit shall act as a system controller and shall provide all
control and ~onitoring for the proposed system.
(9)
The control unit shall provide a channel audio activity monitor. This
monitor shall provide visual indication of active audio recording or activ~.
playback audio by channel. .
(10) . The control unit shall provide the ability to automatically search any .
previously recorded media. The date/tiine desired shall be displayed. The
unit shall be able to search at ahigh speed to a specific point in time/date
and stop with no overshoot and begin playing.
.
.
(11)
The system shall have an audio search mode that allows search for audio
on any s~lected channel.
(12)
Working in conjunction with the searchfor audio function, the control unit
shall provide the ability to auto re-record.
(13)
The control unit shall be capable of being programmed to provide
automatic start up ~d automatic" shut down of the entire system at each
SCI at preset times on preset days.
(14)
The control unit at each SCI shall offer complete system security and
allow only operators with the appropriate level clearance to access specific
functions. This shall be accomplished by mUltiple levels of access by
programmed passwords.
. (15).
The control unit shall immediately display visual alarms and sound audible
alarms when any system malfunction is detected. These visual alarms
shall appear on the operator console and indicate where the failure
occurred.
Page 190 of297
RFP #2005-081-011
(16)
The multi-channel recorder shall 'allow for the preprogramming of the
transfer to anq from daylight saving time automatically.
. (17)
Each transport shall be capable of recording the total number of inmate
telephones, plus 30% for growth.
(18)
The system shall have the ability to playback the audio at the location of .
the call records software system.
'
(19)
A complete back up UPS power supply of a minimum of four (4) hours
shall be provided at each SCI that, shall automatically switch on upon any
failure of the primary unit.
" . '
'(20)
c.
AU clocks for the system shall be synchronized to System B.
(21)
Headphones and hands free. headsets shall be supplied for monitoring each..
workstation.
(22)
Two playback units shall be supplied to each SCI. The purpose of these
units is to duplicate for purposes of 90urt appearances, etc. Currently, this
is done in the same room in which the recording unit is located.
(23)
System C shall be integrated with System B so that call detail records
easily and expeditiously matched. The Contractor shall explain how this
interface shall function.
(24)
Remote monitoring and recording of selected inmate conversations shall
be provided to the Headquarters Security and professional Responsibility
Offices. The Contractor shall explain how these interfaces shall function.
are
Clear Audio Recording:
DOC staff is involved in many technology committees investigating the newest
and future technologies. In a typical inmate telephone 'system located in SCI
facility, the problem exists in providing clear audio recording for investigators,
because from outside the system, the only available speech is a combination of
both the caller (station side) and the called party (trunk side). The result is a
speech sigrial that sounds natUral, but is almost impossible to use in most .
audio/sign~t1 processing systems. Some technologies evolve, in which the
. individual, incoming speech signals on the station side and trunk side can be
recorded individually. The Contractor shall explain how clear audio recording is
provided or when available with its propo~ed inmate telephone system.
Page 191 of297
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RFP #2005-081-011
d.
Contractor will provide when required inmate notices/letters in English and
Spanish, videos in English and Spanish, plus when new enhancements are added
and/or when other languages are required in the future. .
Page 192 of297
RFP #2005-081-011
2.5-C.
Investigation Staff Operations:
Two (2) separate Central Office staff operations. shall be provided full access to
the SCI inmate telephone control systems and the SCI real time monitoring and
recording systems and their associated databases as well as the central processor
and its database. These operations are the Headq\larters Security Office and the
.Office of Professional Responsibility. Both offices are located in Camp Hill, P A.
I
1.
Telecommunications Capabilities:
\.
a.
. b.
c.
Communication Links:
(1)
Data: SCls to the central processor: The SCls and the
Headquarters Security and Professional Responsibility
Offices need data link access to allow central database
update from SCls, to allow inquiry into SCI databases' from
Central Office locations, to allow inquiry into. the central
processor database from the two SCI locations and to allow
backup of SCI inmate telephone control systems.
(2)
Voice: SCls to 2 Central Office locations: Voice grade
links shall be provided from the Security Office and the
Office of Professional Responsibility to SCI's to allow real
time monItoring and :recording of selected remote irunate
telephone conversati~ns at each of the central locations.
These conversions will have been selected by the inquiring
. organization based on pre-set parameters such as PIN,
called telephone nu~ber, etc.
Database Inquiry Capabilities: Up to 3 terminals shall be provided
at the Headquarters Security and Prof~ssiona1 Responsibility
Offices to allow users to inquire into the central relational
database, or equivalent, located at the central processor. The
functionality accessed from the terminals shall be standard reports
and real time SQL like inquiries.
Remote Voice Monitoring Capabilities: Telephone capability shall .
be, provided from the Headquarters Security and Professional
Responsibility Offices to each SCI to allow users to monitor and
record inmate conversations real time and after the fact. The real
time conversations being monitored/recorded may be limited to
those associated with a notification based upon pre-set alert
parameters. Currently existing voice circuits shall be used for
concurrent voice communications between the system operators.
Page 193 of297
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RFP #2005-081-011
2.
_Information By Location:
a.
b.
c.
Headquarters Security Office:- This office has headquarters
responsibility for inniate security matter~ at all SCI's .
(1)
Location: Basement of Central Office, 2520 Lisbum
Road, Camp Hill, PA 17011.
(2)
Function: Full access to central computer database and all
SCI databases. Remote audio monitoring and recording of
selected inmate channels at any SCI. Full capability to
generate reports as required.
.
-(3)
Terminals and Equipment: Up to 3 terminals and one laser
printer; telephones for monitoring; recording device for
recording telephone conversations; speaker telephones for
conferencing. .- .
-
Office of Professional Responsibility: This office is responsible for
all internal Department of Corrections security matters.
(1)
Location: 111 0 Fernwood Avenue, Camp Hill, PA 17011.
(2)
Func~ions:
Full access to central computer database and all
SCI databases. Remote audio monitoring and recording of
selected inmate channels at any SCI. -Full capability to
generate reports as required.
(3)
Terminals and Equipment: One terminal; and one laser
printer; telephones for monitoring; recording device for
recording telephone conversations; one speaker telephone
for conferencing.
(4)
Move the Office of Professional Responsibility: A new
DOC facility is in the planning stf;lges, which will be
located in Camp Hill. The Contractor shall relocate ali
equipment for the Headquart~rs Security Office and the
Office of Professional Responsibility to the new facility
when requested by the Commonwealth and this shall be
accomplished at no cost tq the Commonwealth.
Inmate Phones for Testing Purposes for Both Collect & Prepaid
Inmate Calls: The Support Services Section (SSS) interfaces with
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RFP #2005-081-011
all DOC-SCls and all future DOC-SCls. This requirement could
expand and additional inmate test phones could b'e required.
i. Location:' Support Services Section (SSS) located in the
Basement of Central Office, 2520 Lisbum Road, Camp Hill,
PA 17011 and all DOC-SCls and all future DOC-SCls.
ii. Function: One test phone each for SSS and all DOC-SCls that
will go through the inmate control system for making DOC test
inmate calls by a minimum of two (2) DOC personal at each
DOC-SCls & SSS locations.' The phone will be located in
most cases near the control equipment. The inmate phone will
be used for testing the inmate control system and making both
collect and prepaid accessed by PIN numbers with a list of
twenty (20) telephone numbers each. Contractors will supply
these test calls with no oharges to the DOC with an average of
$100.00 a month for each DOC-SCI and SSS to make test calls.
The majority of the test calls made will be prepaid calling.
111.
d.
Telephones and Equipment: One inmate telephone or
. equivalent and any other associated equipment to perform the
, testing function at eac~ DOC-SCI and the SSS location.
Confidential Source oflnfonnation (CSI) Telephone Hot Line: All
DOC-SCI requires one (1) SCI line to be located in each SCI
security area. The line will be answered live or by an answering
machine. Each DOC-SCI will detennine if the line, which is
similar to an attorney line in that it is not recorded or monitored.
Each DOC-SCI will decide if the line is to be used globally or'
inmate specific.
Page 195 of297
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RFP #2005-081-011
" .
2.5-D. Common Reguiremel;1ts: Systems B & C:
1.
Call Rate Affordability: The inmate telephones shall be used'by inmates
incarcerated in the State Correctional Institutions. Therefore, it is essential that
the services be provided at reasonable and customary rates and charges.
, The Contractor's 'rates shall be in compliance with the following specifications:
a.
Contractor shall guarantee its'rates for inmate collect and inmate prepaid
with submission of its .proposal for the charges associated with inmate
collect and prepaid calls on Attachments 25-A - 2S-E. Reference
Attachments 7 and 8 for the current rates . Also, inmate collect, inmate
prepaid telephones rates may not be increased for the life of the contract.
In addition, yearly negotiations will take place with the awarded
Contractor in reviewing market pricing with a possibility of reducing rates.
If any inmate rate change is granted, the Contractor is required to supply
sufficient copies ofthe written and dated notice both in English and
Spanish for posting at each inmate telephone station 30 day prior to the
effective date of the change. In addition, if possible, notification to inmate,:
family and friends that receive collect call from the inmates.
. •
b.
Inmate collect local call rates including surcharge from the inmate stations,
IntraLata collect call rates' including surcharge from the inmate stations,
Intrastate collect call rates including surcharge from the inmate stations,
Interstate (including Puerto Rico & Virgin Islands) collect call rates
including surcharge from the inmate stations and InternatioI).al (Bahamas,
Barbados, Bermuda,· Canada and Dominican Republic) collect call rates
including surcharge from the inmate stations. The inmate collect rates
shall not exceed the charges listed on Attachment 7.
c.
Inmate prepaid local call rates including surcharge from the inmate
stations, IntraLata prepaid call rates including surcharge from the inmate
stations, Intrastate prepaid call rates including surcharge from the inmate
stations, Interstate (including Puerto Rico & Virgin Islands) prepaid call '
rates including surcharge from the inmate stations and International station
prepaid (Bahamas, Barbados, Bermuda, Canada and Dominican Republic)
prepaid call rates including surcharge from the inmate stations. 'The
inmate prepaid rates shall not exceed the charges listed on Attachment 8.
d.
Contractor shall provide information on the long distance carrier it has
chosen to provide the entire inmate collect and prepaid calling.
e. '
The Commonwealth shall verify compliance with the inmate collect and
prepaid pricing at the time of installation and periodically during the term
of the contract.
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RFP #2005-081-011
f.
If there are questions relative to matters handled by the Pennsylvania
Public Utility Commission, Mr. Terrence 1. Buda, Assistant Counsel, Law
Bureau, PUC, may be contacted at (717) 787-5755. He will answer any
questions and provide written rules and regulations as needed.
2:.
Moves, Changes, Additions, and Deletions: The Department of Correction
State Correctional InstitutioBs (DOC SCI) participating under this contract
may initiate moves, changes, additions, andlor deletions of components of
Systems B, C and the integrated Central Office staff operations. A move
is the relocation of existing equipment and its associated wiring/cabling.
These moves, changes, additions andlor deletions shall be accomplished at,
no cost to the Commonwealth or the DOC scrs. The Contractor will be
given a minimum of ten (10) working days notice to complete the service
order submitted by the DOC. The service order will be sent electronically
to the Contractor. For the most part the Co~onwea1th cabling and
conduit is provided. The DOC installs the house cable, inside station
. wiring to provision the inmate stations, however in some -instances
Contractor may have to supply what is required to complete the project"
which would be mi!limal and would be handled by a case-by-case basic.
. 3. Conversion of Inmate Call Records: Contractor shall explain how one (1) year
of inmates call records from each DOC-SCI and any active inmate qases can
be converted from the present prime Contractor Verizon and its subcontractor
systems to the Contract.or's proposed inmate system. The "inmate call records
for the active inmate cases will be identified prior to each SCI .cutover. The
DOC requires voice recordings of one (1) year and the equipment!system to
listen to the recorded calls with the ability to search for a desired call.
Contractor will explain how it will convert the present call records of one-(l)
year of archives and how the DOC may listen to and manipulate the data. The
current system stores all Call Detail Records in a proprietary fonnat that
provides detail for management reports, fraud analysis, and conversion to
industry standard billing fonnats. Conversion fonnats available ~nc1ude
Oracle, Excel, Paradox, MS Access and html.
4. Installation, Transition and Implementation: Upon award of a contract, the
Commonwealth and the Contractor will review the Contractor's installation,
transition and implementation schedule with the successful Contractor to
ensure a smooth transition. A smooth transition by the awarded Contractor
and the Commonwealth will be developed with the incumbent Contractor and
its subcontractors. The Contractor must be ready and able to 'fully perfonn the
required services. The Contractor must adhere to time and deadline
requirements. If Contractor foresees any potential timing problem or has
knowl'edge of any factor, which may impact timing or deli~ery and transition
or installation date of items to be installed, or service staff to be in place, or
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for other required services, Contractor shall i,nclude such infonnation in the
proposal.·
5. Schedule ofImplementation: Contractor shall submit a complete and detailed
schedule of the time required for installation steps, utility coordination,
training, cutover, testing and acceptance. The. schedule shall include staff
charts, date, and any cutover aspects. Note that no institution has a higher
installation priority than any other. The inmate telephone system.and
monitoring and recording equipment/system shall be installed in a manner and
under a time frame designed to minimize disruption of the nonnal functions of
the DOC.
/
,~
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2.5-E. Training:
1.
Training General: The selected Contractor shall be required to provide sufficient
training to adequately orient selected Commonwealth employees on the proper use
of Systems B, and C as identified in the. RFP.
-.
.
Systems Band C: For Systems Band C, all training shall be accqmplished
at a mutually agreeable location in ~ach of the three (3) Department of
Corrections Regions, which are located in the Eastern, Western and
Central areas in Pennsylvania. Approximately twenty-six (26) DOC
personnel wQuld attend the training at each of the three (3) Regions.
Trairiing for a se~ond group, specialized facilities, shall be conducted at a
central site selected by the Department of Corrections. Approximately
fifty-two (52) DOC personnel would attend that training.
2.
Training Description:
a.
Complete Detailed Description: The Contractor must include in its
proposal a complete and detailed description of the training to be provided
for each of the Systems: Band C. The description shall include such
details as who should be trained, the length .and frequency ofthe training
sessions, recommended class size, audio-visual aids to be employed,
written material to be provided and any other information the Contractor
deems pertinent to each system.
D.
Follow-Up Training: The Contractor shall also include a.description of,
and the number of follow up training sessions, which shall be given.
c.
Systems Band C - Site Oriented Training: For Sys'tems Band C, training
shall be provi<;led at each SCI for t1;le on-site Department of Corrections
project coordinator and hislher support staff of approximately ten (10)
individuals. Training shall be scheduled to coincide with all work shifts.
As a minimum, training shall consist of the operational functions of the
systems, software and programming and any other\nformation the
Contractor deems important which shall assist in a better understanding
and operation of the proposed systems.
"
It is important that special training be provided to facility investigators as
well'as headquarters security staff regarding investigative ,reports and other
special features of the proposed systems. The Contractor shall proyide the
materials and a trainer for this type of specialized training for the life of
the contract. Requests for other training information will be required if
new enhancements are added.
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3.
Trainer: The Contractor shall include the name and title of the person who shall
have the overall responsibility for training on all systems. The Contractor s,hall
also include the number of years training experience the person(s) have who shall
do the actual training and the number of sessions previously held by each in doing
training on the proposed System B and System C.
4.
Training Material: Written material/pamphlet, or video utilized.in the training
programs, all ongoing' and new training programs, Contractor shall allow the
Commonwealth to make free use of any material provided. '
5.
End User Forum Meetings: The Contractor's project manager and its staff shall
be responsible for scheduling the User Group Forum that will be held every six
months to once a yearly depending the, Department of Corrections needs. The
forums are held at the DOC Training Academy in Elizabethtown, Pennsylvania.
The end user forums are presentations to the DOC Security Officers who are
located throughout the DOC-SCls. The Contractor will provide the forum agenda,
lecturer staff, training materials, demonstration, presentation, etc.
\
The Contractor shall also be responsible for the travel expenses for approximately
one hundred twenty (120) representatives of the Commonwealth DOC-SCls '
Security Officers for traveling expenses and attending the training at the DOC
Training Academy in Elizabethtown; Pennsylvania. See Attachment 13 giving the
content of information on the current expenses under the Commonwealth of
Pennsylvania Governor's Office Management Directive 230.10 for lodging,
,subsistence and transportation. DOC will provide the morning snacks and drinks,
lunch, and afternoon snacks and drinks for all parti,es attending the forums '
including the Contractor's staff and DOC staff. The Contractor must reimburse
the Comnionwealth for the traveling expenses of the Commonwealth
representatives.
·For an approximate number of attendees traveling from the DOC-SCls refer to
Attachment 2. Four to five DOC Security Offiqes would travel by a vehicle from
the 26 DOC-SCls and any new DOC-SCls not'listed on Attachment 2 to attend
the end user forum meeting at DOC Training Academy in Elizabethtown,
Pennsylvania. All O,fficers, with the exception of the Camp Hill Officers, would
be staying over one (1) nights lodging. Attachment 13 Travel Expenses for
Demonstration, Training End User Forum Meetings and Traveling for Reviewing
New Technologies was provided for the Contractors so they could figure the
expenses for its budgeting purposes. Commonwealth personnel will process
travel documents through the Comptrollers Office who reviews the doc~ment
and supporting documentation. The DOC Central Office will obtain the
approved 4011a,r amounts from all DOC SCI that attended the End User Forum
Meetings and will issue a document to the Contractor with the dollar amount that
the Contractor must reimburse to the Commonwealth.
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2.S-F. Maintenance Requirements:
1.
"
General Provisions:
a.
'Requirement: The selected Contractor shall provide the necessary labor,
parts, materials, and transportation to maintain all proposed equipment,
inmate telephone call control equipment, monitoring equipment, recording
equipment, and all software in good working order and in compliance with
the equipment manufacturer's specifications thrOligholl;t the ~ife of the
'
contract.
b.
No Charge to the Commonwealth: No charge shail be made to the
Commonwealth or its using agencies for maintenance on Systems B or C.
2.
Certification: The Contractor shall certify that all equipment and software
,included shall be in good working order at test and acceptance, and that the
Contractor shall repl:J.ir or replace malfunctioning equipment and software and
return them to good working order in accordance with the requirements of this
RFP.
3.
Maintenance Plan, Center Location and Personnel Profile:
a.
Maintenance Centers: Contractors shall submit a listing showing
infonnation on the locations from which maintenance personnel shall be
dispatched to service Systems Band C. This infonnation shall include, but
not be limited to, the Contractor's uti~i~ation of these locations to insure
that all requirements of this RFP are met. The Contractor shall explain, in
detail, how it shall accomplish this. The C~ntractor shall submit a detailed
plan explaining the geographic locations of the centers, the system and
procedures for the integration of maintenance at these centers, the types of
parts and equipment being maintained at these centers, and the ease with '
which the using agency can request maintenance service. Attachment 20
provid~s the content and fonnat required.
'b.
Personnel Profile: The proposal shall also list the names of the
maintenance personnel at each location and their experience working with
the equipment proposed for Systems B and ·C. Attachment 20 provides the
content and fonnat required .. It is expected that the Contractor shall only
provide the names and experience of maintenance personnel who have
been fully trained and qualified on the equipment and software proposed
andlor certified by. the equipment mf!.nufacturer if such certification is
required by the manufacturer.
,
4.
Standards For Repair: The COl1:tractor(s) for the non-coin collect-only and prepaid
inmate telephones, inmate telephone call control equipment/systems, and the
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RFP #2005-081-011
monitoring and recording equ~pment/systems shall adhel:e to the following
minimum standards for repair:
5.
a.
The Contractor shalI have sufficient repair personnel to be able to
simultaneously respond to mUltiple repair events on inmate telephones,
inmate telephone call control equipment/systems, and monitoring and .
recording equipmentlsyst~ms located throughout Pennsylvania. Refer to
Attachment 3 for SCI locations.
b.
The Contractor shall provide a free-of-charge repair service immber
manned by a live, trained attendant(s) to receive trouble reports 24-hours a
day, seven days a week, 365 days a year. Extended periods of being
placed on hold will not be tolerated. Explain in detail the procedure for
services provided.
c.
Out-of-hours and weekend repair service for stations other than those
noted.in 5. a. (1) bylow shall be limited tq essential repairs only, as
determined by the Commonwealth. The Contractor shaIl inform the
Commonwealth as soon as possible of any occurrence of an unusual nature
. that may result in prolonged or serious service interruption. This
notification shall go to the DOC-SCI involved in the case of inmate .
stations, tb,e control equipment, and the monitoring and recording
equipment. The Contractor shaIl perform any work requiring prolonged or
serious service interruption at a time, which shaIl cause minimum
disruption to the users in agreement with the Office of Administration and
Department of Correction, and at a time mutually agreed upon. Essential
repairs are repairs needed to provide safety and security.
d.
It is expected that Contractors s~al1 address their maintenance/repair
objectives or measurement standards in the responses to this RFP.
Contractors shall provide their expected mean-time~to-respond and meantime-to-repair for each of the major systems, Band C. The Contractor
shalI be held to maintaining these standards as well ~s the standards noted
in paragraph 5, Maintenance Liquidated Damages.
.
e.
E,!-ch Contractor shall include a cleaning schedule for the inmate stations
as part of the proposal
Mainten~nce
Liquidated Damages:
a.
Minor Emergency.
(1)
The Contractor shall respond, between 8 AM and 5 PM, Monday through
Friday, to a minor malfunction of the equipment and cabling within eight
(8) working hours after notification between the hours of 8 AM and 5 PM,
P~ge
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. The inmate stations, location processors, the central processor, and the
monitoring and recording equipment shall be repaired 24-hours a day;
seven days a week, 365 days a year. Reference Attachment 3 for locations.
Included in the repair of the inmate stations is the repair of the software,
cards, etc. that control the operation ofthe inmate telephones. If the
Contractor fails to respond within eight (8) working hours, the Contractor
agrees to pay to the Commonwealth $300.00 as' an initial liquidated
damage, and $15.00 for each and every hour of delay after the first eight
(8) working hours. All repairs or replacements shall be completed within
twenty-four (24) working hours following response to notification of ~
minor emergency malfunction, and the Contractor must exhibit a best
efforts approach to the completion of the repairs or replacement during the
first twenty-four (24) working hours followi.ng response to notification. If
the Contractor fails to exhibit best efforts, as detennined by the using
agency (DOC), with the concurrence of the Commonwealth, to complete
the repairs or replacement within twenty-four (24) working hours
. following initial response, the Contractor agrees to pay the
Commonwealth as liquidated damages the sum of $200.00 for each and
every calendar day of delay.
(2)
b.
For the purpose of this proposal, a minor emergency shall be defined as, or
all of the follo~ing:
(a)
A failure of between 10% and 49% of the inmate stations in a bank
oftelephones to function as they are normally intended.
(b)
A failure that incapacitates the monitoring and recording capability
on up to 49% of the inmate lines at an SCI.
.
(c)
A failure of any peripheral equipment which renders it incapable' of
functioning as it was intended.
.
(d)
An indication of minor alarm condition in any of the processor
equipment.
Major Emergency
(1)
The Contractor shall respond by arriving at the site on a 24-hour per day
basis, 7 days per week, 365 days of the year, to a major failure (i.e.,
processor failure) to the equipment/software within three (3) hours after
notification. If the Contractor fails to respond by arriving at the site within
-thTee (3) hours, the Contractor agrees to pay to the Commonwealth
$300.00 as initial liquidated damages arid $15.00 for each and every hour
of delay after the first three (3) hours. All repairs or replacements shall be
started within the first contiguous twenty-four (24) hours following
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RFP #2005-081-011
response to notification of a major system failure, and the Contractor must
exhibit a best efforts approach to completion of the repairs or replacement
during the first contiguous twenty-four (24) hours following response to
the notification. If the Contractor fails to exhibit best efforts; as
determined by the using agency, with the concurrence of the Office of
Administration, to complete the repairs or replacement-within twenty-four
(24) hours following initial response, the Contractor agrees to pay the
Commonwealth as liquidated damages the sum of$300.00 for each and
every calendar day of delay.
(2)
For the purpose ofthis RFP, a major emergency shall be defined as, but
not be limited to, an occurrence of any or all of the following:
(a)
Any failure of a processor or the common equipment which
renders the system at a SCI incapable of performing normal
functions.
(b)
A failure that incapacitates the monitorin,g and recording capability
on 49% or more of the inmate lines at a SCI.
(c)
A failure of 50% or more of the inmate ~tations in a bank of
telephones to function as they are normally intended.
c. Assessment of Liquidated Damages: Liquidated damage charges specified in
the preceding paragraph,s shall not be assessed where performance of th~
Contractor's obligations are prevented or delayed by an act of God, freight
embargoes, strikes, fire, or acts of government, provided the successful
Contractor notifies the using agency of such circumstances and the using
agency, with concurrence of the Office of Administration, reasonably .
detetmines that the failure to perform within the specified time was beyond
the control and without the fault or negligence ofthe Contractor.
d. Maintenance Liquidated Damage Major and Minor Monthly Report:
Contractor shall furnish a cumulative monthly management report, which will
be emailed to the Office of Administration and the Department of Corrections.
The Contractor shall provide report design in response for Systems Band C.
The report shall be associated with its dispatch center(s) loggirig, tracking, and
updating Commonwealth service calls as proposed in the RFP. The
Contractor shall also manage the Commonwealth maintenance liquidated
damages in the same cumulative monthly report.
6.
Preventive Maintenance:
a.
Contractor Responsibilities: The Contractor shall be responsible
for preventive maintenance as may be required by the equipment
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RFP #2005-081-011
manufacturer and as necessary to maintain the mean-time-to-fail
criteria.
b.
. 7.
8.
Develop Maintenance Logs: The Contractor shall develop a log for
inmate station inspections, and for maintenance work perfonned on
alI stations, location proc'essors or system control devices, the
central processor, and the monitoring and recording equipment.
The log is to be submitted to the Office of Administration and the
DOC monthly or to be included in the weekly Maintenance
Trouble Ticket Report requested iri Part 2.5-5.1.h. Weekly
Maintenance Trouble Ticket Report. A s'ample log must be
submitted with the proposal.
Maintenance Obligation: Maintenance shall include, but shall not be limited to,
the provision offacilities, personnel, transportation, lodging, labor, parts,
software, modifications and any other items/services relating to routine and
preventive maintenance at no additional charge to the Commonwealth, Office of
Admin~stration, and Department of Corrections or the State Correctional'
Institutions.
Maintenance Responsibility:
a.
All Suppliers Responsible Until Problems Identified: Malfunctions which
cannot be immediately or unequivocally diagnosed and pinpointed to a
certain item of equipment, software, or service shall require the
participation of all service suppliers until responsibility for the problem
has been unequivocally established.
In no instance shall the failure to resolve the issue of responsibility relieve
any of the service suppliers of the mutual obligation to restore system
operability with the least impact on the availability. of inmate telephone
service.
b.
9.
Successful Contractor is .Point of Contact:· As a part of maintenance
responsibilities, the successful Contractor shall represent the using agency
in contacts with the telephone service provider in order to identify and
correct problems with telephone service.
Performance Requirements and Reliab ilitvlAvail ability: The Commonwealth
requires that the Contractors network meet or exceed all industry standards. On
line performance requirements are at 99.999%. The Contractor must also meet
certain performanc~ standards such as Mean Ti11!e To Respond, Mean Time To
Repair and Timely Installation as defined in the Commonwealth Perfonnance
Standards. Mean time to respond is located in 2.5-F Maintenance Requirements.
Mean time tO'repair is located in 2.5-F 5 Maintenance Liquidated Damages a
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Minor Emergency b. Major Emergency.
Damages.
10.
Part 6, 31 Liqllidated
Project Manager and Implementation Plan: .
a.
The Contractor shall appoint a project manager to oversee the total
installation of service for the overall proj ect. This project manager shall
be responsible for all coordination with the existing Local and/or
Interexchange Telephone Companies concerning installation and
maintenance of all inmates' telephones. However, the Contractor shall not
order or place in service any type of equipment or facility, which would
result in charges to the Commonwealth, without a written order from'the
Commonwealth.
b.
The Contractor shall be solely responsible for the compatibility of the
proposed serVice and equipment with any and all circuits and facilities as
provided by the LEC and all other common carriers to meet the
requirements of these specifications.
c.
It is imperative that the existing levels of service be only minimally
interrupted or diminished in each facility. The Contr~ctor shall develop a
plan that shall ensure total system wide interoperability for any Or all
services provided to the DOC. This plan shall be reviewed and approved
.' by the DOC and OA prior t6 implementation
of service.
.
.
.
d.
e.
11.
Installatio~ in
The Contractor shall provide a detailed time line schedule for all in service
and/or change of service activity. Critical Patch/GANTT charts to end
testing on all telephones.
The inmate telephone services project is requiring completion within six
(6) months from ~he date of the contract award. If Contractor requires
. additional ti~e include the reasons why and its time for completing the
project.
New Technology:
a. After the contract award, additions and/or substitutions shall be allowed
provided:
i. It is approved in writing by the Director, Bureau of InfrastructUre
and Operations, Office of Administration, with the consultation
from the Department of Corrections.
11. Product/service meets or exceeds performance of the original; and
111. Product/service is compatible with the original.
iv. Contractors must cooperate with the Commonwealth if DOC
desires to introduce-third party technology.
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RFP #2005-081-011
b. Ifnew service, having the same functional purpose of the service under the
contract, is developed arid comes into standard production after or during
the contract award, that service shall be considered for addition andlor
replacement for the service under contract. The Contractor must make a)
written request to Director, Bureau ofInfrastructure and Operations,
Office of Administration, for new service to be added to the contract.
, Such writteri request must include the specifications for the new service,
evidencing that the new service servers the same functional purpose and in
a close association to the service under contract. The Contractor shall be
responsible for reimbursing the Commonwealth for the travel expenses of
the representatives ofthe Commonwealth to attend the demonstration(s).
All proposed additions or replacements are subjeqt to a review and written
acceptance the Director, Office of Administration, Bureau of Infrastructure
and Operations.
12.
Disaster Recovery Plan: The Contractor shall have an alternative detailed plan for
resoluti~n 'of servIce during a major outage including the availability of '
redundancy of each DOC SCI location.
13.
' Minimum qontractor Background Checks Policy: The Contractor shall comply,
with the Governor's Office of Administratiori, Office for Information Technology
Bulletin (ITB) minimum C0ntractor background checks,Policy; refer to the policy
, in Attachment 21.
14.
Entry to DOC Facilities: When Contractor's employee is required to enter a DOC
SCI, the employee must be able to abide by and meet any access criteria
established by the DOC at the time of access, and such criteria includes employee
background checks. Contractor staff must give DOC staff a one (1) day lead-time
notice to enter an institution. Contractor shall describe proposed system
capabilities of meeting these requirements. It shall be Contractor's responsibility
to keep Contractor staff apprised of DOC access requirement to DOC facilities.
15.
Storage and Security: Materials, tools, comp~nents, and equipment may be stored
at the sites only with the permission of the Department of Corrections and at the
Contractor's sole risk. The Contractor shall, at all times, .maintain adequate
protection of all its work against damage or loss and shall protect the
Commonwealth's property at the sites against damage or loss arising in
connection with the performance of the contract. The Department of Corrections
shall institute appropriate security measures when work is performed on inmate
stations. The Contractor shall protect adjacent property and shall provide and
maintain all passageways, fences, lights, guards, and other facilities as required by /
public authority or local conditions. In the event that pqrtab1e equipment or
supplies are located in any room or space at the time the Contractor makes its site
visitation, it shall be the Contractor's responsibility to protect all such equipment
I
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RFP #2005-081-011
and supplies :while performing under this contract. Should such equipment or .
supplies interfere with the performance of this co!).tract, it shall be the
Contractor's responsibility to remove, store, and protect such equipment or
supplies until the work is completed and then replace the same where found or as
directed by the using agency.
16.
Site Clean Up: The Contractor shall clean up and remove all debris and
resulting from its work as required by the DOC. Upon
completion of the installation, the premises shall be left in order and ready for
immediate use.
pac~aging material
I
i
·1
I
....,
"
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RFP #2005-081-011
2.S-G. Financial:
1.
Best Offer Commission Percentages:
a.
A percentage of the gross billed revenue from the telephone services
requested by this RFP shall be offered in the form of commissions to the
Commonwealth as a result of competitive bidding in' response to this RFP.
For inmate collect and prepaid telephone service, all accepted calls would
be considered "billable, therefore, "billed" and commissionable,'.' which
in~ludes all surcharges andta~es.
b.
Contractors shall submit proposals based upon their best offer commission
percentages.
2.
Commission Data Submission: Contractors shall provide the commission data in a
separately sealed section ofthe proposal. Refer to Part 2, Paragraph 2.2-2.
3.
Revenue Generation: The commissions will not apply to calls resulting from
using 800 to access live or automated operator services, i.e. 800-COLLECT,800- ,
CALL ATT, etc. nor to calls dialed to, and terminating on, toll free
'
800/888/877/etc numbers. The Commonwealth requires the Contractor to provide
commission payments based upon a percentage of the gross billed revenue, which
includ~s all surcharges and taxes on non-coin inmate station. Gross revenue is
defined as revenue for all billed calls without exception. The following shall b~'
required of each Contractor:
a.
Only the following payment options and service shall be available to the
inmates when placing calls from the inmate stations: collect station-tostation and prepaid., T4e system must be capable of handling both collect
,
and prepaid calling.
'
c.
The Contractor shall submit the projected annual gross billed revenue, the
commission percentage, the projected annual dollar commission payment,
and the minimum animal dollar guarantee for each service to the
Commonwealth on Attachinent 2S-A and 2S-B - Section 2 only.
d.
Each Contractor shall explain, in detail, on Attachment 2S-A and 25-~ Section 2 only, how all commissions are determined or calculated.
Specify all factors that the Contractor shall use and include them in the
response to the RFP~
e.
The Contractor must maintain complete and accurate call accounting
records for the initial five (5) years of the contract, plus any extensions to
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RFP #2005-081-011
it, which shall be available for audit at the request ofthe Office of
Administration and the Department of Corrections or designees.
All infol11).ation should be retrievable in a print format and electronic
media. These records shall be retained by the contactor for the life of the
contract and transferred to the Commonwealth at the termination of the
contract. The electronic media required to read the data may not be
proprietary.
f.
The Contractor shall explain, and diagram, a call from off-hook to
completion normally used by each Contractor in the operation of its
business for collect calling and fqr prepaid call.
g.
The Contractor, shall explain in detail, and diagram, how IntraLata and
InterLata calls shall be handled.
h.
The Contractor shall explain the billing process for all billed calls arid the
collection process for the b~.Us for all calls including uncollectible calls .
....
r
1.
The Contractor shall provid~ commission ch~cks on a monthly basis to the
Department of Corrections. Checks
be accepted from one Contractor
who·is the prime contactor. The checks shall be sent to the Department of
Corrections and shall be accompanied by a report in paper that as a
minimum includes 1-5 below. Contractorshall also provide ~onthly the
inmate collect and 'prepaid call records sent electronically.
will
For reference, see Attachments 22 and 23, the current Contractor's reports
for the DOCs monthly usage of prepaid (monthly-prepaid details, site
codes, deposits, velocity, debit cails and collect cut off reports) and collect
. commission reports ..
J.
(1)
Total Commission
(2)
Total Revenue
(3)
Total Messages
(4)
Total Minutes
(5)
Total Stations
The selected Contractor will be provided the name and address of each
payee location, the total number of stations, and the telephone numbers
after award ofthe contract.
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4.
k.
The Contractor shall maintain an accurate recording and tracking system
for substantiating commission payments. A complete explanation of this
recording and tracking system such as where it shall be located, how to
access it, etc., shall be provided in the response to this RFP.
'1.
It is solely the Contractor's responsibility to collect the revenue on the
billed calls generated through the non-coin collect-only inmate telephones.
Uncollected or uncollectible calls are not to be subtracted from the gross
revenue base for the purpose of determining the commission payments to
the Commonwealth. The Contractor shall state what action(s) are taken in
the event that, after a collect call is billed, ~he billed party refuses to pay_
the charges.
m.
The Commonwealth shall bear no responsibility for fraudulent calls.
n.
The Cominonwealth shall bear no responsibility for tp.eft of funds, and
-furthermore, no stolen or lqst funds shall be deducted from revenue on
which commissions a~e paid to the Commonwealth.
o.
The Commonwealth shilll bear no responsibility for unbillable or
uncollectible calls.
Service Revenues and Commissions:
a.
The total amount of revenue to be generated by this RFP will depend upon
the Department of Corrections policy on inmate use ofthe inmate
telephones.
The Commonwealth of Pennsylvania cannot guarantee the rate of usage of
the inmate telephone system, or the number of calls to be-processed
because of fluctuation in inmate usage, inmate population or sound
correctional practices.
See Attachment 24-A through 24-D for the monthly number ofmessages
and minutes billed by the incumbent InteJj.,ata carrier, IntraLata and local
carrier. Changes occurred in long distance services from the original
carrier AT&T in a transition to T-Netix during February 6,2002 through
February 21,2002, when the inmate services at all DOC-Sels were
changed to T-Netix. In May, 2003 the inmate services were changed from
T-Netix long distan,ce (LD) carrier service to Verizon Select Services, Inc.
(VSSI) LD services. The figures are provided in Attachments 24-A
through 24-D is for calendar years 2001, 2002, 2003 and 2004.
Contractors are also urged to refer to Attachment 9, the Department of
Corrections Inmate Policy, pertaining to inmate access to the inmate
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RFP #2005-081-011
telephone system. To some extent, this policy statement, limits the
minutes of calling for specific classes of inmates as noted. Again~ rerer to
. the statistics in Attachments 22, 23 and 24. Contractors should note that
the DOC imnate access~to-telephone policy is an issue of periodic review.
b.
The Commonwealth retai1}s the right to audit the calling data and revenues .
resulting in commissions for System B. The Contractor shall commit to
this in its response. The CommonweaIth shall furnish the Contractor ten
(~O) days written notice prior to executing its right to audit. All
infonrratioI). necessary for the Commonwealth to complete such an audit
shall be maintained within the Commonwealth ofPennsy1yania. If travel
is required within the Commonwealth of Pennsylvania, the
Commonwealth will be responsible for the travel expenses of
'. Commonwealth personnel. All other expenses of the audit will be the
responsibility of the Contractor.
.
5.
Commission Data: Attachment 25-A Section 2 and 25-B Section 2 establishes the
content and format of the commission data required to be included in the'
proposal.
6.
Commission Payments: Each Contractor shall make commission payinents to\ the
Commonwealth or to the designated using agency in this RFP the Department of
Corrections, or organizational elements thereof, which participate in the contract
as designated by the Office of Administration.
Checks from the prime Contractor for payments representing commissions from
inmate telephones for collect calls and prepaid calls, shall be paid monthly by the
30th-calendar day (or last day of the month ifthe month has less than 30 days) of
the foHowing month to the DOC. These payments sha,l1 be accompanied by the
management report as noted in paragraph 2.S-G, 3.i. above.
7.·
System Responsibility: The Contractor shall be responsible for the installation of
the complete tested Systems B, and C. Any requi:red interface equipment,
altho:ugh not specifically mentioned in this RFP, must be provided by the
Contractor without cost to the Commonwealth.
that
. It is to be understood
.
complete operating systems accepted by the Office of ~dministration and the
Department of Corrections are required in all cases.
8.
Contract Requirements - Disadvantaged Business Participation and Enterprise
Zone Small Business Participation:
All contracts containing Disadvantaged Business participation and/or Enterprise
Zone Small Business participation must also include a provision requiring the
Contractor to meet and maintain those commitments made to Disadvantaged
Businesses and/or Enterprise Zone Small Businesses at the time of proposal
\
'; Page 212 of297
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RFP #2005-081-011
submittal or contract negotiation, unless a change in the commitment is approved
by the BMWBO.
All contracts containing Disadvantaged Businesses
participation' and/or Enterprise Zone Small Business participation must include a
-provision requiring Small Disadvantaged Business subcontractors, Enterprise
Zone. Small Business subcontractors and Small Disadvantaged Businesses or
. Enterprise Zone Small Businesses in a joint venture to perfonn at least 50 percent
of the subcontract or Small Disadvantaged Businesses/Enterprise Zone Small
Business participation portion of the joint venture.
Commitments to Disadvantaged Businesses and/or Enterprise Zone 'Small
Businesses made at the time ofproposal submittal.or contract negotiation must be
maintained throughout the term of tpe contract. Any proposed change must be
submitted to BMWBO which will make a recommendation as to a course of
action to the contracting officer.
If a contract is ass{gned to another Contractor, the new Contractor must maintain
the Disadvantaged Businesses participation and/or Enterprise Zone Small
Business participation of the original contract.
The Contractor shall complete the Prime Contractor's Quarterly Utilization Report
(or similar type documeJ).t containing the same information) and submit it to the
contracting officer of the agency that awarded the contract and BMWBO within
10 workdays at the end of each quarter· the contract -is in force. If there was no
activity, the fonn must also be completed, stating .IINo activity in this quarter. II
This information will be used to determine the actual dollar amount paid to Small
Disadvantaged Business and/or Enterprise Zone Small Business subcontractors
and suppliers, and Small Disadvantaged Businesses and/or Enterprise Zone Small
Business participation ·involved in joint ventures. Also, it is a record of
fulfillment of the commitment your firm made an4 for which it received
Disadvantaged Businesses and Enterprise Zone Small Business points.
NOTE: EQUAL EMPLOYMENT OPPORTUNITY AND CONTRACT
COMPLIANCE STATEMENTS REFERRING TO COMPANY EQUAL
EMPLOYMENT OPPORTUNITY .POLICIES OR PAST
CONTRACT
COMPLIANCE PRACTICES DO NOT CONSTITUTE PROOF' OF
DISADVANTAGED BUSINESSES STATUS OR ENTITLE APROPOSER TO
RECEIVE CREDIT FOR DISADVANTAGED BUSINESSES UTILIZATION.
Page 213 of297
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RFP #2005-081-011
1.,/
Contract - Part ,6
Page 214 of297
....
RFP #2'005-081-011
Direct access to the Commonwealth of Pennsylvania Standard Contract Terms and
Conditions is through URL:.
http://www.dg~EP·state.Ea.us/stdforms/std274 ::£9!.
STANDARD CONTRACT
TERMS AND CONDITIONS FOR SERVICES
Commonwealth of Pennsylvania 5TD·274 Rev. 4/22/03
STANDARD CONTRACT
TERMS AND CONDITIONS FOR SERVICES
1. TERM OF CONTRACT
The term of the Contract shall commence on the Effective Date.(as defined below) and shall end
on the Expiration Date identified in the Contract, subject to the other provisions of the Contract.
The Effective Date shall be fixed by the Contracting Officer after the Contract has been fully
executed by the Contractor and by the Commonwealth and all a~provals required by.
Commonwealth contracting procedures have been obtained. The Contract shall not be a legally
binding contract until after the Effective Date is affixed and the fully-executed Contract has been
sent to the Contractor. The Contracting Officer shall issue a written Notice to Proceed to' the
Contractor directing the Contractor to start performance on
date which is on or after the· .
Effective Date. The Contractor shall not start the performance of any vi"ork prior to the date·s.e:L:
forth in the Notice to Proceed and the Commonwealth shall not be liable to pay the Contractor:
for any service or work pe.rformed or expenses incurred before the date set forth in the Notice to
Proceed. No using agency employee has the authority to verbally direct the commencement o.f
any work under this Contract. The Commonwealth reserves the right, upon notice to the
Contractor, to extend the term of the Contract for up to three (3) months upon the same terms
and conditions. This will be utilized to prevent a lapse in Contract coverage arid only for the time
necessary, up to three (3) months, to enter into a new ·contract.
a
The term of this Contract is sixty (60) months and may be renewed for an additional two one-year
periods at the rates, terms and conditions then in effect under this Contract provided Contractor
receives in writing the Customer's order to renew at least 45 days prior to the last day of the initial
term or the one year renewal period as applicable.
.
.
The Contract shall automatically expire upon the end of the sixty mont~ after the Contract
Effective Date, in the event the Commonwealth does not elect to exercise its renewal option, or. at
the conclusion of either of the renewal periods, should the Commonwealth elect not to exercise its
option to renew. There are no additional renewals availaqle, and this Contract will automatically
expire at the end of the second one year renewal peri(Jd, with the exception of a Transitional
Period.
.
.
Transitional Period: If at the end of the initial term, or any renewal period, the Commonwealth
elects not to renew the contract with the Contractor, all then-current terms and conditions shall
remain in effect until the date the Commonwealth determines that anothElr Contractor is abl~ to
provide the services. In no event shall the Contractor be obligated to adhere to the terms and
cOf)ditions of the then-current contract beyond six (6) months of the date the contract would
otherwise have expired.
2. INDEPENDENT CONTRACTOR-
In performing the services required by the Contract, the Contractor will act as an independent
Contractor and not as an employee or agent of the Commonwealth.
3. COMPLIANCE WITH LAW
'.
Page2150f297
RFP #2005-681~011
The Contractor shall comply with all applicable federal and state laws and regulations and local.
ordinances in the performance of the Contract.
.
4. ENVIRONMENTAL PROVISIONS
In the performance of the Contract, .the Contractor shall minimize pollution and shall strictly
comply with all applicable environmental laws and regulations.
5. POST ·CONSUMER RECYCLED CONTENT
Except as specifically waived by the Department .9f General Services in writing, any products
which are provided to the Commonwealth as a part of the performance of the Contract must
meet the minimum percentage levels for total recycled content as specified in Exhibits A-I through
A-8 to these Stqndord Contract Terms and Conditions.
6. COMPENSATION/EXPENSES (only for Section 1 Coin/Card Public Payphone Services)
. The Contractor shall be required to perform the specified services at the price[s) quoted in the
Contract. All services shall be performed within the time period[s) specified in the Contract. The
Contractor shall· be compensated only for work performed to the satisfaction of the
Commonwealth. The Contractor shall not be·allowed or paid travel or per diem expenses except.
as specifically set forth in the Contract.
!
7. INVOICES (only for Section 1 Coin/Card Public Payphone Services)
U'nless the Contractor has been authorized by thlOl Com monwealth for Evaluated Receipt
Settlement or Vendor Self-Invoicing, the Contractor shall send an itemized invoice to the agency'
.
at the address referenced on the purchase order promptly after services are satisfactorily
completed. The Invoice should i'nclude only amounts due under the Contract/purchase order.
The purchase order number must be included on all invoices. In addition, the Commonwealth
shall have the right to require the Contractor to prepare and submit a "Work In Progress" sheet
that contains, at a minimum, the takes performed, number of hours, hourly rate, and the purchase
.
order or task order to which it refers.
.
.
8. PAYMENT (only for Section 1 Coin/Card Public Payphone Services)
a.
The Commonwealth shall put forth reasonable efforts to make payment by the
required payment ·date. The required payment date is: [a) the date on which
paymS1.nt is due under the terms of the COl;)tract; [b) thirty [30) days after a proper
invoice actually is received at the "Provide Service and Bill To" address if a date
on which payment is due is not specified in the Contract [a "proper" invoice is not
receivep until the Commonwealth accepts ·the service as satisfactorily
performed); or [c) the payment date specified on the invoice if later than the
dates established by [a) and [b) above. Payment may be delayed if the payment
amount on an invoice is not based upon the price[s) as stated in the Contract. If
any payment is not made within fifteen [15) days after the required payment
date, 'the Commonwealth may pay interest as determined by the Secretary of
Budget in accordance with Act No. 266 of 1982 and regulations promulgated
pursuant thereto. Payment should not be construed by the Contractor as
acceptance of the service performed by the Contractor. The Commonwealth
reserves the right to conduct further testing and inspection after payment, but
within a reasonable time after performance, and to reject the service if such post
payment testing or inspection discloses a defect or a failure to meet
specifications. The Contractor agrees that the Commonwealth may set off the
amount of any state tax liability or other obligation of the Contractor or its
subsidiaries to the Commonwealth against any payments due the Contractor
under any contract with the Commonwealth.
Page 216 of297
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RFP #2005-081'-011
b.
The Commonwealth shall have the .option of using the Commonwealth
purchasing card to make purchases under the Contract or purchase order. The
Commonwealth '~ purchasing card is similar to a credit card in that there will be a
small fee which the C.ontractor will be required to pay. and the Contractor will
receive payment directly from the card issuer rather than the Commonwealth.
Any and all fees related to this type of payment are the responsibility of the
Contractor. In no case will the Commonwealth allow increases. in prices to offset
credit card fees paid by the Contractor or any other charges incurred by the
Contractor, unless specifically stated in the terms of the Contract or purchase '.
order.
.
9. TAXES
The Commonwealth is exempt' from all excise taxes imposed by the Internal Revenue Service and
has accordingly registered with the Internal Revenue Service to make tax free purchases under
Registration No. 23740001~K. With the exception of purchases of the following items, no exemption
certificates are required and none wi/I be issued: undyed diesel fuel, tires, trucks, gas guzzler
emergency vehicles, and sports fishing equipment., The Commonwealth is also exempt from
Pennsylvania state sales tax, local sales tax, public transportation assistance taxes and fees and
ve'hicle rental tax. The Department qf Revenue regulations provide that exemption certifi'cates ar!3
not required for sales made to governmental entities and none wiII be ·issued. Nothing in this
paragraph is meant to exempt a construction Contractor from the payment of any of these taxes
or fees which are required to be paid with respect to the purchase, use, rental, or lease of tangible'
personal property or taxable services used or transferred in connection with the performance-.of a"
construction contract.
.
10. WARRANTY
The Contractor warrants that all services performed by the Contractor, its agents and .
subcontractors shall be free and clear of any defects in workmanship or materials. Unless otherwise
stated in the contract, all services and parts are warranted for a period of one year following
completion of performance by the Contractor and acceptance by the Commonwealth. The
Contractor shall correct any problem with the service and/or replace any' defective part with a
part of equivalent or superior quality without any additional co'st to the Commonwealth.
Page 217 of297
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11. PATENT, COPYRIGHT, AND TRADEMARK INDEMNITY
i) The Contractor shall hold the Commonwealth harmless for any suit or proceeding which may be
brought against the Commonwealth for the alleged infringement of any United states or foreign
'patents, copyrights, or trademarks, or for a misappropri.ation of trade secrets arising out of
performance of this Contract, including a/l works, services, materials, reports studies,. and
computer programs provided by the Contractor, and in any such suit or proceeding will satisfy
any final award for such infringement, including costs. This duty to indemnify Is conditioned upon
the Commonwealth giving the Contractor (1) prompts notice of any such claim of which it learns
(2) pursuant to an conditioned upon an OAG delegation provided for below, and pursuant to the
issuing agency's notice of to the ContraCtor of.the issuing agency's demand for indemnification,
full right, authorization and opportunity to conduct and control the defense thereof, and (3) fill
information and .all reasonable cooperation for defense of same.
Pursuant to the
Commonwealth Attorney's Act 71 P.S. §732-101, et seq., the Office of Attorney General (OAG)
has the sole authority to represent the Commonwealth in actions brought against· the
Commonwealth .. The OAG may, however, in its sole discretion and under the terms it deems .
appropriate, delegate its right of defense. If OAG does not delegate its right of defense, OA will
. request the OAG seek to join the Contractor as a third party. If OAG does not agree to seek to
Join the Contractor as a third party, the Contractor shall'seek to intervene in the matter. If the
. Contractor is not granted control of the defense, there will be no contractual obligation on the
part of the Contractor to indemnify. No settlement which prevents the Commonwealth from
continuing to use the Developed Materials as provided herein shall be made withouf the
Commonwealth's prior written consent. In all events, the Commonwealth 'shall have·tlie'Tight to
participate in the defense of any such suit or proceeding through counsel of its own choosing. It
is expressly agreed by the Contractor that, in the event it requests that the Commonwealth shall
reimburse the Commonwealth. for all expenses (including attprneys' fees, if such are made
necessary by the Contractor's request) incurred by the Commonwealth for such support.
Ii) With respect to claims for which indemnification is provided hereunder, the Contractor shall
pay all damages and costs awarded therein against the Commonwealth. If information and
assistance are furnished by the Commonwealth at the Contractor's written request, it shall be at
the Contractor's expense, but the responsibility for such expense shall be only that within the
Contractor's written authorization.
iii) If, in the Contractor's opinion, the products, materials, reports, studies, or computer programs
furnished hereunder are likely to or do become subject to a claim of infringement of a United
states or foreign patent, copyright, or trademark, or for a misappropriation of trade secret, then
without diminishing the' Contractor's obligation to satisfy any final award, ·the Contractor may,. at
its option, substitute functional equivalents for the alleged infringing products, materials, reports,
studies, or computer programs or, at the Contractor's option and expense, obtain the rights for
the Commonwealth to continue the use of such products, materials, reports, studies, or computer
programs.
iv) If any of the products, materials, reports, studies, or computer programs provided by the
Contractor are in such suit or proceeding held to constitute infringement and the use or
publication t~ereof is enjoined, the Contractor, shall, at its own expense and at its option, either
procure the right ·to publish or continue use of such infringing products, materials, reports, studies,
or computer programs, replace them with non-infringing items, or modify them so that they are no
longer infringing.
v) If the Contractor is unable to do any of the preceding, the Contracfor agrees to pay the
Commonwealth:
(a) any amounts paid by the Commonwealth, less a reasonable amount based on the
acceptance and use ofthe deliverable;
(b) any license fee, less an amount for the period of usage of any software; and
Page218of297
(c) the prorated portion of any servic/e fees representing the time remaining in any
period of service .for which payment was made.
vi) The obligati9ns of the Contractor under this Paragraph shall continue without time limit and
survive the termination of this contract.
.
vii) Notwithstanding the above, the Contractor shall have·no obligation for:
(d) modification of
Commonwealth;
the
products,
service,
or
deliverable
provided
by
the
. (e) any material provided by the Commonwealth to the Contractor, and incorporated
into, or used to prepare a product, service, or deliverable. .
(f) use of the product, service, or deliverable in 'other than its specified operating
environment;
(g) the combination, operation, o~ use of the product, s~rvice, or deliverable with 'other
products, services, or deliverable.s no provided by the Contractor as a system or the
combination, operation, or use of the product, service, or deliverable, with any
products, data, or apparatus that he Contractor did not provide;
(h) infringement of a non-Contractor product alone;
ii)
(i)
the Commonwealth's distribution, marketing or use beyond the scope contemplated
by the Agreement; or
OJ
the Commonwealth's failure to use corrections or enhancements made available to
the ~ommonwealth by the Contractor at no charge.
The obligation to indemnify the Commonwealth, under the terms of this paragraph, shall be
the Contractor's sole and exclusive obligation for the infringement or misappropriation of
intellectual property.
iii) The obligations of the MSP under this Paragraph continue without time limit and· survive the
termination of this Contract.
12. OWNERSHIP RIGHTS
The Commonwealth shall have unrestricted authority to· reprodu.ce, distribute, and use any submitted
report, data, or material, and any software or modifications. and any associated documentation that is
designed:or developed and delivered to the Commonwealth as part of the performance' of the Contract.
.
.
13. ASSIGNMENT OF ANTITRUST CLAIMS
The Contractor and the Commonwealth recognize that in actual economic practice, overcharges by the
Contractor's suppliers resulting from violations of state or federal antitrust laws are in fact borne by the
Commonwealth. As part of the consideration for the. award of the Contract, and intending to. be legally
bound, the Contractor assigns to the Commonwealth all right, title and interest in and to any claims the
Contractor now has, or may acquire, under state or federal antitrust laws relating to the products and
services which are the subject of this Contract.
14. HOLD HARMLESS PROVISION
(
The Contractor shall hold the Commonwealth harmless from and indemnify the Commonwealth against
any and all claims, demands and actions based upon or arising out of any activities performed by the·
Contractor and its.employees and agents under this Contract and shall, at the request of the
Page 219 of297
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Commonwealth, defend any and all actions brought against the Commonwealth based upon any such
claims or demands.
15. AUDIT PROVISIONS
Any contract entered into as a result of the RFP will be subject to audit in accordance with the terms
stated in the next paragraph, Audit Clause_ The provisioris of this paragraph shall be applicable to and
(ncluded in each subcontract hereunder.
The Commonwealth reserves the right for state and Federal agencies or their authorized representatives
to perform financial and performance audits, if deemed necessary. If it is decided that an audit of this
Contract will be performed, the Contractor will be given advance notice. The Contractor shall maintain
books, records and documents, which support that services provided, fees earned are in accordance
with the Contract, and that the Contractor has complied with Contract terms and conditions. The
Contractor agrees to make available, upon reasonable notice, at the office of the Contractor, during
normal business hours, for the term of this Contract and the retention period set forth in this clause, any of
, the books, re90rds, and documents for inspection, audit, or reproduction by any state or Federal using
./ agency or its authorized representative.
_
.
The Contractor shall preserve all' bOOks, records and documents related to this Contract for a period of
time, which is the greater of five (5) years from the Contract expiration date, or until all questioned costs or
activities have been resolved to the satisfaction of the Commonwealth, or as required by applicable
federal laws and regulations, which ever is longer. If this Contract is completely or partially terminated,
the -records relating to the work terminated shall be preserved and made available for a period:oUive (5)
years from the date o,f any resulting final settlement.
Records, which.relate to litigation or the settlement of claims arising out of performance or expenditures
under this Contract to which exception-has been token by the auditors, shall be retained by the
Contractor or provided to the CommonWealth at the Department's option until such litigation, claim, or
exceptions have reached final disposition.
Except for documentary evidence delivered pursuant to litigation or the settlement of claims arising out of
this Contract, the Contractor may, in fulfillment of its ,obligation to retain records as required by this clause,
substitute photographs, microphotographs, or other authentic reproductions of such records, after the
expiration of two (2) years following the last month of reimbursement to the Contractor of Jhe invoice or
vouc~er to which such records relate, unless a shorter period is authorized by the Commonwealth.
16. DEFAULT
a.
The Commonwealth may, subject to the provisions of Paragraph 17, Force Majeure, and
in addition to its other rights under the Contract, declare the Contractor in default by
written notice thereof to the Contractor, and terminate (as provided in Paragraph 18,
Termination Provisions) the 'w_hole or any part of this Contract for any of the following _
reasons:
1) Failure to begin work within the time specified in the Contract or as otherwise
specified;
2) Failure to perform the work with sufficient labor, equipment, or material to
insure the completion of the specified work in accordance with _the Contract
terms;
3) Unsatisfactory performance of the work;
4) Failure or refusal to remove material, or remove and replace any work
rejected as defective or unsatisfactory;
5) Discontinuance of work without approval;
6) Failure to resume work, which has been discontinued, within a reasonable time
after notice to do so;
7) Insolvency or bankruptcy;
8) Assignment made for the benefit of creditors;
Page 220 of297
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9) Failure or refusal within 10 days after written notice by the Contracting Officer,
.to make payment or show cause why payment should not be made, of any
amounts due for materials furnishl3d, labor supplied or performed, for equipment
rentals, or .for utility services rendered;
10) Failure' to protect, to repair, or to make good any damage or injury to
property; or
11) Breach of any provision of this Contract.
\.
b.
In the event that the Commonwealth terminates this Contract in whole or in part as
provided in Subparagraph a. above, the Commonwealth may procure, upon such terms
and in such manner as it determines, services similar or identical to those so terminated,
and the Contractor shall be liable to the Commonwealth for any reasonable excess costs
for such similar or identical services included within the terminated part of th.e Contract.
c.
If the Contr.act is terminated as provided in Subparagraph a. above, the Commonwealth,
in addition to any other rights provided in this paragraph, may require the Contractor to
transfer title and deliver Immediately to the 'Commonwealth in the manner and to the
extent directed by the Office of Administration, such partially completed work, including,
where applicable, reports, working papers and other documentation, as t.he Co.ntractor
has specifically produced or specifically acquired for the performance of such part of
the Contract as has been terminated. Except as provided below,. payment for
completed work accepted by the Commonwealth shall be at the Contract price. Except
as provided below, payment for partially completed work including, where applicable,
reports and working papers, delivered to and accepted by the Commonwealtf;nshall be
in an amount agreed upon by the Contractor' and Contracting Officer. The
Commonwealth may withhold from amounts otherwise due the Contractor for su'ch
completed or partially completed works, such sum as the Contracting Officer determines
to be necessary to proteCt the Commonwealth against loss. .
d.
The rights and remedies of the Commonwealth provided in this paragraph shall not be
exclusiv.e and are in addition to any other rights and remedies provided by law or under
this Contract.
The Commonwealth's failure to exercise any rights or remedies provided in this paragraph
shall not be construed to be a waiver by the Commonwealth of its rights and remedies in
regard to the event of default or any succeeding event of default.
Following exhaustion of the Contractor's administrative remedies as set forth in Paragraph
". 19, the Contractor's exclusive remedy shall be to seek damages in the Board of Claims.
e.
f.
17. FORCE MAJEURE .
Neither party will incur any liability to the other if its performance of any obligation under this CQntract is
prevented or delayed by causes beyond its control and without the fault or negligence of either party .
. Causes beyond a party's control may include, but aren't limited to, acts of God or war, changes in
controlling law, regulations, orders or the requirements of any governmental entity, severe weather
conditions, civil disorders, nafural disasters, fire, epidemics and quarantines, general strikes throughout the
trade, and freight embargoes.
The Contractor shall notify the Commonwealth orally within five (S) days and in writing within ten (lO) days
of the date on which the Contractor becomes aware, or should have reasonably become aware, that
such cause would prevent or delay its performance. Such notification shall (i) describe fully such cause{s)
and its effect on performance, (ii) state whether performance under the contract is prevented or delayed
and (iii) if performance is delayed, state a reasonable estimate of the duration of the delay. The
Contractor shall have the burden 'Of proving that such cause{s) delayed or prevented its performance
despite its diligent efforts to perform and shall produce such supporting documentation as the
Commonwealth may reasonably request. After receipt of such notification, the CommonweaHh may
elect either to cancel the Contract or to extend the time for performance as reasonably necessary to
compensate for the Contractor's delay.
Page 221 of297
In the event of a declared emergency by competent governmental authorities, the Commonwealth by
notice to the Contractor, may suspend all or a portion of the Contract.
18. TERMINATION PROVISIONS
The Commonwealth has the right to terminate this Contract for any of the following reasons. Termination
shall be effective upon written notice to the Contractor.
a.
TERMINATioN FOR CONVENIENCE: The Commonwealth shall have the right to terminate
the Contract for its convenience if the Commonwealth determines termination to be in its
best interest. The Contractor shall be paid for work satisfactorily completed prior to the
effective date of the termination, but in no event shall the Contractor be entitled to
recover loss of profits.
b.
NON-APPROPRIATION: The Commonwealth's obligation to make payments during any'
Commonwealth fiscal year succeeding the current fiscal year shall be subject to
availability and appropriation of funds. When funds (state and/or federal) 'are not
appropriated or otherwise made available, to support continuation of performance in a
subsequent fiscal year period, the Commonwealth shall have the right to terminate the
contract. The Contractor shall be reimbursed for the reasonable value of any
nonrecurring costs incurred but not amortized in the price of the supplies or services
delivered under this contract. Such reimbursement shall not include loss of profit, loss of
use of money, or administrative or overhead costs. The reimbu.rsement amount may be
paid for any appropriations available for that purpose
C.
TERMINATION FOR CAUSE: The Commonwealth shall have the right to terminate the
Contract for Contractor default under Paragraph 16, Default, upon written notice' to the
Contractor. The Commonwealth shall als9 have the right, upon written notice to the
Contractor, to terminate the Cqntract for other cause as speci~ied in this Contract or by
law. If it is later determined that the Commonwealth erred in terminating the Contract for
cause, then, at the Commonwealth's discretion, the,Contract shall be deemed to have
been terminated for convenience under the Subparagraph 18.a.
19. CONTRACT CONTROVERSIES
a.'
In the event of a controversy or claim arising from the Contract, the Contractor must,'
within six months after the cause of action accrues, file a written claim with the
contracting officer for a determination. The claim shall state all grounds upon which the
Contractor asserts a controversy exists. If the Contractor fails to file a claim or files an
untimely claim, the Contractor is deemed to have waived its right to assert a claim in any
forum.
b.
The contracting officer shall review timely-filed claims and issue a final determination, in
writing, regarding the claim. The final determination shall be'issued within 120 days of the
receipt of the claim, unless extended by consent of the contracting officer and the
Contractor. The contracting officer shall send his/her written determination to the
/
Contractor. If the contracting officer fails to issue a final determination within the 120
days (unless extended by consent of the parties), the claim shall be deemed denied. The
contracting officer's determination shall be the final order of the purchasing using
agency.
c.
Within fifteen (15) days of the mailing date of the determination denying a claim or within
135 days of filing a claim if, no extension is agreed to by the parties, whichever occurs
first, the Contractor may file a statement of claim with the Commonwealth Board of
Claims. Pending a final judicial resolution of a controversy or claim, the ,Contractor shall
proceed diligently with the performance of the Contract in a manner consistent with the
Page 2~2 of297
-----------------------------------------------------------------------------------------------------------
determinalion of the contracting officer and the Commonwealth shall ,compensate the
Contractor pursuant to the terms of the Contract.
20. ASSIGNABILITY AND SUBCONTRACTING
a.
Subject to the terms and conditions of this Paragraph 20; this .Contract shall be binding
upon the parties and their respective successors and assigns.
b.
The Contractor shall not subcontract with any person or entity to perform all or any part of
the, work to be performed under this Contract without the prior written consent of the
Contracting Officer, which consent 'maybe withheld at the sole and absolute discretion
of the Contracting Officer.
c.
The Contractor may not assign, in whole, or in part, this Contract or its rights, duties,
obligations, or responsibilities hereunder without the prior written consent of the
Contracting Officer, which consent may b withheld at the sole and absolute discretion of
the Contracting Officer.
I
Notwithstanding the foregoing, the Contractor may, without the consent of the
Contracting Officer, assign its rights to payment to be received under the Contract,
provided that the Contractor provides written notice of such assignment to the
Contracting Officer together with a written acknowledgement from the assignee that
any such payments are subject to ,all of the terms and conditions of this Contract.
e.
For the purposes of this Contract, the term "assign" shall include, but shall not be; limited
to, the sale, gift, assignment, pledge, or other transfer of any ownership interest in the
Contractor provided, however, that the term shall not apply to the sale" or other transfer
of stock of a publicly traded company.
f.
Any assignment consented to by the Contracting Officer shall be evidenced by a written
assignment agreement executed by the Contractor and its assignee'in'which the
assignee agrees to be legally bound by all of the terms and conditions of the Contract
and to assume the duties, obligations, and responsibilities being assigned. '
g.
A change of name by the Contractor, following which the Contractor's federal
identification number remains unchanged, shall not be considered to be an assignment
hereunder. The Contractor shall give the Contracting Officer written notice of any such
change of name.~
21. NONDISCRIMINATION/SEXUAL HARASSMENT CLAUSE
During the term of the Contract, the Contractor agrees as follows:
,,
a.
In the hiring of any employees for the manufacture of supplies, performance of work, or
any other activity required under the Contract or any subcontract, the Contractor,
subcontractor or any person acting on behalf of the Contractor or subcontractor shall
not by reason of gender, race, creed, or color discriminate against any citizen of this
Commonwealth who is qualifieq and available to perform the work to which the
employment relates.
b.
Neither the Contractor nor any subcontractor nor any person on their behalf shall in any
manner discriminate against or intimidate any employee involved in the manufacture of
supplies, the performance of work or any other activity required under the Contract on
account of gender, race, creed, or color.
c.
The Contractor and any subcontractors shall establish and maintain a written sexual
harassment policy and shall inform their employees of the policy. The policy must contain
Page 223 of297
a notice that sexual harassment will not be tolerated and employees who practice it will
be disciplined
d.
The Contractor shall not discriminate by reason of gender, race, creed, or color against
any subcontractor or supplier who is qualified to perform the work to which the contract
relates:
e.
The contractor and each subcontractor shall furnish all necessary employment
documents and records to and permit access to its books, records, and accounts by the
. contracting officer and the Department of General Services' Bureau of Contract
Administration and Business Development for purposes of investigation to ascertain
compliance with the provisions of this Nondiscrimination/Sexual Harassment Clause. If the
Contractor or any subcontractor does not possess documents or records reflecting the
necessary information requested, it shall .furnish such information on reporting forms
supplied by the contracting officer or the Burea0 of Contract Administration and Business
Development
f.
The Contractor shall include the provisions of this Nondiscrimination/Sexual Harassment
Clause in every subcontract so that· such provisions will be binding upon each
subcontractor.
g.
The Commonwealth may cancel or terminate the Contract, and all money due or to
become due under the Contract,may be forfeited for a violation of the ter;ms and
conditions of this Nondiscrimination/Sexual Harassment Clause. In addition',. the using
agency may proceed with debarment or suspension and may" place the Contractor in
the Contractor Responsibility File.·
22. CONTRACTOR INTEGRITY PROVISIONS
a.
Fqr. purposes of this clause only, the words "confidential information," "consent,"
"Contractor," "financial interest," and "gratuity" shall have the following definitions ..
\,.
1) Confidenflallnformaflon means information that is n9t pUblic knowledge, or available
to the public on request, disclosure of which would give an unfair, unethical. or illegal
advantage to another desiring to contract with the Commonwealth.
2) Consenf means written permission signed by a duly authorized officer or employee of
. tM Commonwealth, provided that where the material facts have been disclosed, in
writing, by prequalification, bid, proposal, or contractual te~ms, the <;:ommonwealth shall
. be deemed to have consented by virtue of execution of this agreement.
3) Contractor means the individual or entity that" has entered into the Contract with the
Commonwealth, including directors, officers, partners, managers, key employees and
owners of more than a five percent interest.
4) Financial Interest means:
aJ Ownership of more than a five percent interest in any business; or
bJ Holding a position as an officer, director, trustee, partner, employee, or the like,
or holding any position of management.
5) Gratuity means any payment of more than npminal monetary value in the form of
cash, travel, entertainment, gifts, meals, lodging, loans, subscriptions, advances, deposits
of money, services, employment, or contracts of any kind.
Page 224 of 297
b.
The Contractor shall maintain the highest standards of integrity in the performance of the
Contract and shall take no action in violation of state or federal laws, regulations, or other
requirements that govern contracting with the Commonwealth.
c:
The Contractor shall not disclose to others any confidenti91 information gained by virtue.
of the Contract.
d.
The Contractor shall not, in connection with this or any other agreement with the
Commonwealth, directly, or indirectly, offer, confer, or agree to confer any pecuniary
benefit on anyone as consideration for the decision, opinion, recommendation, vote,
other exercise of discretion, or violation of a known legal duty by any officer or employee
.of the Commonwealth.
.
e.
The Contractor shall' not. in connection with this or any other agreement with the
Comm.onwealth, directly or indirectly, offer, give, or agree or promise to give to anyone
any gratuity for the benefit of or at the direction or request of any officer or employee of
the Commonwealth.·
f.
Except with the consen.t of th~ Commonwealth, neither the Contractor nor anyone in
privity with him or her shall accept or agree to accept from, br give or agree to give to,
anY·).Jerson, any gratuity from any person in connection with the performance· of work
.
under the Contract except as provided therein.
g.
Except with the consent of the Commonwealth, the Contractor shall not have· (,yfihancial
interest in any other Contractor, subcontractor, or supplier providing services, labor, or
material on this project.
h.
The Contractor, upon being informed that any violation of these provisions has occurred
or may occur, shall immediately notify the Commonwealth in writing.
!
L'·
The Contractor, by execution of the Contract and by the submission of any bills or
invoices for payment pursuant thereto, certifies, and represents that he or shE! has not
violated any of these provisions.
j.
The Contractor, upon the inquiry or request of the Inspector Gimeral of the
Commonwealth or any of that official's agents or represen'fatives, shall provide, or if
appropriate, make promptly available for inspection or' copying, any information of any
type or form deemed relevant by the Inspector General to the Contractor's integrity or
responsibility, as those terms are defined by the Commonwealth's statutes, regulations, or
management direc.tives. Such information may inciude, but shall not be limited to, the
Contractor's business or financial records, documents or files of any type or form which
refers to or concern the Contract. Such information shall be retained by the Contractor
for a period of three years beyond the termination of the Contract unless otherwise
provided by l a w . '
k.
For violation of any of the above provisions, the Commonwealth may terminate this and
any other agreement with the Contractor, claim liquidated damages in an amount equal
to the value of anything received in breaCh of these provisions, claim damages for all
expenses incurred in obtaining another Contractor to complete performance hereunder,
and debar and suspen,d the Contractor from doing business with the Commonwealth ..
These rights and remedies are cumulative, and the use or nonuse of anyone shall not
preclude the use of all or any other. These rights and remedies are in addition to those
the Commonwealth may have under law, statute, regulation, or otherwise.
.
.
. 23. CONTRACTOR RESPONSIBILITY PROVISIONS
a.
The Contractor certifies, for itself and all its subcontractors, that as of the date of its
execution of this Bid/Contract, that neither the Contractor, nor any subcontractors, nor
Page 225 of297
any suppliers are under suspension or debarment by the Commonwealth or any
governmental entity, instrumentality, or authority and, if the Contractor cannot so certify,
then it agrees to submit, along with its Bid, a written explanation 'of why such certification
cannot be made,
'
.b.
The Contractor also certifies, that as of the date of its execution of this 'Bid/Contract, it has
no tax liabilities or other Commonwealth obligations.
c.
The Contractor's obligations pursuant to these provisions are ongoing from and after the
effective date of the contract through the termination date thereof. Accordingly, the
Contractor shall have an obligation to inform the Commonwealth if, at any time during
the term of the Contract,' it becomes delinquent in the payment of taxes, or other
Comrponwealth obligations" or if it or any of its subcontractors are suspended or
debarred by the Commonwealth, the federal government, or any other state or
governmental entity. Such notification shall be made within 15 days of the date of
suspensio~ or d~barm,ent.
d,
The failure of the Contractor to notify the Commonwealth of its suspension or debarment
by the Commonwealth, any other state, or the federal government shall constityte an
event of default of the Contract with the Commonwealth.
'
e.
The Contractor agrees to reimburse the Commonwealth' for the reasonable costs of
investigation incurred by the Office of state [nspector General for investiga.tiGl"ls of the
CO[ltractor's compliance with the terms of this or any other agreement be:f,ween the
Contractor and the Commonwealth, which results in the suspension or debarment of the
Contractor: Such costs shall include, but shall not be limited to, salaries of investigators,
including overtime; ~ravel and lodging expense?; .and expert witness and documentary
fees. The Contractor shall not be responsible for investigative costs fGr investigations that
do not result in the Contractor's suspension or debarment.
f.
The Contractor may obtain a current list of suspended and debarred Commonwealth
Contractors by either searching the internet qt http://www.dgs.state.pa.us or contacting,
the:
.
Department of General Services
Office of Chief Counsel
603 North Office Building Harrisburg, PA 17125
Telephone No. (717) 783-6472'
FAX No. (717) 787-9138
24. AMERICANS WITH DISABILITIES ACT
a.
Pursuant to federal regulations promulgated under the authority of The Americans With
Disabilities Act, 28 C.F,R. § 35.101 et seq., the Contractor understands and agrees that it
shali not cause al')Y individual with a disability to be excluded from participation in" this,
, Contract or from activities provided for under this Contract on the basis of the disability.
As a condition of accepting this contract, the Contractor agrees to comply with the
"General Prohibitions Against Discrimination," 28 C.F.R. § 35.130, and ail other regulations
promulgated under Title II of The Americans With Disabilities Act which are applicable to
all benefits, services, programs, and activities provided by the Commonwealth of
Pennsylvania through contracts with outside Contractors.
b.
The Contractor shall be responsible for and agrees to indemnify and hold harmless the
Commonwealth of Pennsylvania from all losses, damages, expenses, claims, demands,
suits, and a.ctions brought by any party against the Commonwealth of Pennsylvania as a
result of the Contractor's failure to comply with the provisions of subparagraph a above.
25. HAZARDOUS
SUBSTAN~ES
Page.2260f297
The Contractor shall provide information to the Commonwealth about the identity and hazards of
hazardous substances supplied ·or used by the Contractor in the performance of the Contract. The
Contractor must comply with Act 159 of October 5, 1984, known as the "Worker and Community Right to
Know Act" (the "Act") and the regulations promulgated pursuant thereto at 4 Pa. Code Section 301.1 et
seq.
.
a.
Labeling. The Contractor shall insure that each individual product (as well as the carton,
container or package in which the product is shipped) of any of the following substances
(as defined by the Act and the regulations)· supplied by the Contractor is clearly labeled,
tagged or marked with the information listed in. Paragraph (l) through (4):
1)
. Hazardous substances:
aJ The chemical name or common name,
bJ A hazard warning, and
cJ The name, address, and telephone number of the manufacturer.
. 2J
Hazardous mixtures:
aJ The common name, but if none exists, then the trade name,
bJ The chemical or common name of special hazardous substances"comprising
.01 % or more of the mixture,
cJ The chemical or common name of hazardous .substances 'consisting 1.0% or
.
more of the mixture,
dJ A hazard warning, and
eJ The name, address, and telephone number of the manufacturer.
3J
Single chemicals:
aJ The chemical nl?me or the common name, .
b) A hazard warning, if appropriate, and
cJ The name, address, and telephone number of the manufacturer.
4J _
Chemical Mixtures:
aJ The common name, but if none exists, then the trade name,
bJ A hazard war~irig, if appropriate,
. _cJ The name, address, and telephone number of the manufacturer, and
dJ The chemical name. or common name of either the top five sUbstances by
volume or those substances consisting of 5.0% or more of the mixture.
A common name or trade name may be used only if the use of the name more easily or
readily identifies the true nature of the hazardous substance, hazardous mixt.ure, single
chemical, or mixture involved.
Page 227 of297
Container labels shall provide a warning as to the specific nature of the hazard arising
from the substance in the container.
The hazard warning shall be given in conformity with one of the nationally recognized
and accepted systems of providing warnings, and hazard warnings shall be consistent
with one or more of the recognized systems throughout the workplace. Examples are:
· NFPA 704, Identification of the Fire Hazards of Materials.
· National Paint and Coatings Association:' Hazardous Materials Identification
System.
· American Society for Testing and Materials, Safety Alert Pictorial Chart.
.
'.
J
· American National Standard Institute, Inc" for the Precautionary Labeling of
Hazardous Industrial Chemicals.
.
Labels must be legible and prominently affixed to and displayed on the product and the
carton, t'6ntainer, or package so that employees can easily identify the substance or
mixture present therein.
.
b.
Material Safety Data Sheet. The Contractor shall provide Material Safety Data Sheets'
(MSDS) with the information required by the 'Act and the regulations for each hazardous
substance or hazardous mixture. The Commonwealth must be provided an appropriate
MSDS with the initial shipment and with the first shipment after an MSDS is updated or
product changed. For anY,other chemical, the Contractor shall provide an appropriate
MSDS; if the manufacturer, importer, or supplier produces or possesses the MSDS. The
Contractor shall also notify ·the Commonwealth when a substance or mixture is subject to
the provisions of the Act. Material Safety Data Sheets may be attached to the carton,
container, or package mailed to the Commonwealth at the time of shipment.
26. COVENANT AGAINST CONTINGENT FE.ES
\.
(
The Contractor warrants that no person or selling/providing commission services using agency has been
employed or retained to solicit or secure the Contract upon an agreement or understanding for a
commission, perc'entage~ brokerage, or contingent fee, except bona fide employees or bona fide
. established commercial or selling agencies maintained by the Contractor for the purpose of securing
business. For breach or violation of this warranty, the ~ommonwealth shall have the right to terminate the
Contract without liability or in its discretion to deduct from the Contract price or consideration, or
otherwise recover the full amount of such commission, percentage, brokerage, or contingent fee.
27. AP.P,L1CABLE LAW
This Contract shall be governed by and interpreted and enforced in accordance with the laws of the
Commonwealth of Pennsylvania '(without re,gard to any conflict of laws provisions) and the decisions of
the Pennsylvania courts. The Contractor consents to the jurisdiction of any court of the Commonwealth of
Pennsylvania and any federal courts in Pennsylvania, waiving any claim or defense that such forum is not
convenient or proper. The Contractor agrees that Qny such court shall have in personam jurisdiction over
it and consents to service of process in any manner authorized by Pennsylvania law.
28. INTEGRATION
The Contract, including all referenced documents, constitutes the entire agreement between the parties.
No agent, representatiye, employee <?r officer of either the Commonwealth or the Contractor has
authority to make, or has made, any statement agreement or representation, oral or written, in
connection with the Contract, which in any way can be deemed to modify, add to or detract from, or
otherwise change or alter its terms and conditions. No negotiations between the parties, nor any custom
or usage, shall be permitted to modify or contradict any of the terms and conditions of the Contract. No
Page 228 of297
modifications, alterations, changes, or waiver to the Contract or any of its terms shall be valid or binding
unless accomplished by a written amendment signed by both parties. All such amendments will be made
using the appropriate Commonwealth form.
29. CHANGE ORDERS
"
The Commonwealth reserves the right to issue change orders at any time during the term of the Contract
or any renewals or extension's thereof: 1) to increase or decrease the quantities resulting from variations
between any estimated quantities in the Contract and actual quantities; 2) to make changes to the
services within the scope of the Contract; 3) to notify the Contractor that the Commonwealth is exercising
any Contract renewal or extension option; or 4) to modify the time of performance that does not alter the
scope of the Contract to extend the completion date beyond the Expiration Date of, the Contract or any
renewals or extensions thereof. Any such change, order shall be in writing signed by the Contracting
Officer. The change order shall be effective as of the date appearing on the change order, unless the
change order specifies a later effective date. Such increases, decreases, changes, or modifications will
not invalidate the Contract, nor, if performance security is being furnished in conjunction with the
Contract, release the security obligation. The Contractor agrees to provide the service in accordance
with the change order. Any dispute by the Contractor in regard to the performance required under any
change order shall be handled through Paragraph 19, "Contract Controversies".
For purposes of this Contract, "change order" is defined as a written order signed by the Contracting
Officer directing the Contractor to make changes authorized under this clause.
30.
31.
' Commonwealth Inspection
A. ,
The Commonwealth -and/or using agency reserves the right. upon 24-hour notice, to visit
where the Contractor is working to determine if the work is being performed pursuant to
the terms and conditions of the contract. The Commonwealth and/or using agency may
visit or inspect any of the local sites where the Contractor is performing work without prior
notice.
B.
Work or materials not in complial')ce,with the drQwings and specifications shall be
repaired, removed, or replaced, at the discretion of the Commonwealth'and/or using
agency and at the expense of the Contractor.
'
C.
The Commonwealth's and/or using agencies' inspection of product installation and
workmanship of the Contractor shall in rio way lessen the responsibility of the Contractor'
or release it from its obligations to perform and deliver to the using agencies sound and
properly engineered products and installations.
Liquidated Damages
Liquidated ,damages in the amount of $1 00.00 per day for Section 1 Coin/Card Public Payphone Services,.
$1,000.00 per day for Section 2 Inmate Telephone Services shall be assessed against the Contractor for
each day of delay in completing installation of each coin/card public telephone within the contractual
time frames. Liquidated damages shall apply to each coin/card public telephone of the total installation
schedule as referenced in the inventory in Attachment 4B and the Contractor submitted cutover plan. In
the event the Contractor fails to complete segments of the contract as specified, the rights of the
Commonwealth to enforce liquidated damages as set forth above shall apply except as set out in
Paragraph 17 related to Force Majeure. However, in every case, failure to perform within the specified
time must have been beyond the control and without the fault or negligence of the Contractor.
'
Following restoration of operations after such an event, the Contractor shall make every reasonable effort
to complete the contract as soon as possible, and if reasonably possible, the Contractor shall make other
arrangements for performance during such stoppage.
32.
Adverse Interests
Page 229 of 297
No officer or employee of the Commonwealth and no member of its legislative bcidywho exercises any
responsibilities in the review or approval of services being performed under the contract, shall participate
in any decision relating to the contract which affects his personal interest or the interest of any
partnership, association, or corporation in which he is directly or indirectly interested. No such officer,
employee, or legislator shall have any interest, direct, or indirect, which would conflict in any manner or
degree with the performance of his services under the contract. He shall not knowiligly employ any
person'"having such an interest.
33.
Performance Bond
A performance bond shall be required in the amount of $272,700.00 dollars for Section 1 Coin/Card Public
Payphone Services, $1 million dollars for Section 2 Inmate Telephone Services, conditioned upon the
faithful performance of the contract in accordance with the conditions of the contract. If the Contract is
awarded to the same Contractor the Performance Bond would be $1 million dollars for both Section 1
and Secti.on 2. Such bond shall be solely for the protection .of the co.ntracting body which awarded the
contract. The bond shall be executed by one or more surety companies legally authorized to do business
in the Commonwealth of Pennsylvania. The bond will be for the life of the contract including any.
renewals. The awarding Contractor will provide the bond with the signed contract.
34.
.
Operational Tests
) Upon completion of each installation, whether it is a single coin/card station, a cluster of stations, the
equipment/system furnished by the Contractor shall be subject to a 30-day operational test to determine
the reliability of the equipment/system and the integrity of the installation. The date of completi'on of
eaGh segment of the project as specifically covered by the RFP shall be supplied to the Commonwealth
so that the operational test can be scheduled. The using cigency and the Commonwealth shall certify
acceptance. The Contractor i? responsible for the cost of liv.e ~alls during this test period. .
.J
The Contractor shall certify in writing to the Commonwealth that the equipment is installed and ready for
performance testing. The notification shall include model and serial number nomenclature of all
equipment/systems installed and ready for testing. Performance shall not be less than 100 percent during
(.the operational test period.
35.
Option to Order Additional Equipment
.
.
During :the term of the contract, or any extension thereof, the Commonwealth may order additional
equipment without a reduction in the commission percentages or any cost to the Commonwealth.
Page 230 of297
~
..
-.~~~
..
--..
--
~-------------~
COMMONWEALTH OF PENNSYLVANIA
Contractor's Name
OFFICE OF ADMINISTRATION -
By
By
Certification as to Availability of Funds
Attest:
Comptroller
Approved as to form and legality
Office of Chief Counsel
Office of General Counsel
Office of Attorney General
Page 231 of297
..
--------- --~--- ,.- .. _--
_..._----_.- ._." - _....-..---_.--------_._--..._--- - - ..
-.".'-; - : - , - - - - - - - - -- .. ---.
-- -
,'--
._-- --
.-
Attachments Section 2 Inmate Telephone Services
Page 232 of297
-_.. ---_... _----_.-_._._--_._-.
Attaclunent 1:
Payphones and Enclosures In 'Place
Attacluneht 2:
State Correctional Institution (SCI) Locations and SCI Contact Personnel
Attaclunent 3:
State Map of SCI Locations and Addresses
Attaclunent 4:
Telco Providers Servicing Department of Corrections State Correctional
Institutions (DOC-SCI) (4-A) and SCI's Inmate Inventory (4-B)
, Attaclunent 5:
Department of Corrections (DOC) Inmate Telephone Cutover Schedule
Attaclunent 6:
Verizon Inmate Collect and Prepaid Tariffs
Attaclunent 7:
Pennsylvania Department of Corrections Inmate Collect Calling Rates
Attaclunent 8:
Pennsylvania Department of Corrections Inmate Prepaid Calling Rates
Attaclunent 9:
Department of Corrections Inmate Policy
Attaclunent 10:
Department of Corrections Fiscal Administration Policy Number 3.1.1
(Part 6 Prepaid Phone Card Refunds inc,luded only)
Attaclunent 11:
Installed Equipment Form
Attaclunent 12:
Environmental Requirements
Attaclunent 13:
Travel Expenses ,for Demonstration, Training End User Forum Meetings
and Traveling for Reviewing New Technologies
Attaclunent 14:
Act 181 of 2002
Attaclunent 1'5:
Inmate Population 2003
Attachment 16:
Inmate Admissions 2003
Attaclunent 17:
Inmate Releases 2003
Attaclunent 18:
Inmate Transfers 2003
Attachment 19:
Inmate Population Projections 2004-2010
1
Attaclunent 20:
Maintenance Center Information (System B - System C)
Attachment 21:
Office of Administration Office for Information Technology Information
Technology Bulletin (ITB)
Page 23~ of297
,
II
I
..
_.-._-----_._.. _-----------------_ .._-_._----------._._----
Attachment 22:
Revenue Commissions .Prepaid 2004 Summary Report, Site Codes for
Prepaid and Financial Monthly Reports on Inmate Prepaid
Attachment 23:
lnnlate Monthly Usage and Commissioning Coll~c::t Report
Attachment 24:
Messages and Minutes Billed Summary 2001 Monthly Statistic Message
and Minutes (24-A), Messages and Minutes Billed Summary 2002
Monthly Statistic Message and Minutes (24-B), Messages and Minutes
Billed Summary 2003 Monthly Statistic· Message and Minutes (24-C) and
Messages and' Minutes Billed Summary 2004 Monthly Statistic Message
and Minutes (24-D)
Attachment 25:
Commission Data 5-A. 2. p. (1) (a) Option 1 (25-A), Commission Data 5A. 2. p. (1) (a) Optipn 2 (2S-B), Commission Data 5-A.2.p (1) (b) Option
2 and Cos{Data 5-D.la., ~. & c.
Page 234 of297
...........
_------------------
..
._----------_.
Attachment 1 -- Section 2
Payphones and Enclosures In Place
/'
The payphones and enclosures inventory is provided as a separate Microsoft Excel file
consisting of one (1) tab, attached to this,page.
Mtachrrent 7-04.xls'
Page 235 of297
Commonwealth of Pa
Public Telephone Inventory
Pa Turnpike
--
I
I
I
I
I
MAIL COMMISSION STATEMENT/CHECK TO Daniel Dunchock, PO Box 67676, Harrisburg, PA 17106
I
ACCT # 115001987
Telephone # Cis of Svc
(215) 357-9646
1PC
(215) 362-9419
1PC
(215) 362-9839
1pC
(215) 536-9808
1PC
(215) 536-9809
1PC
(215) 646-9189
1PC
(215) 646-9517
1PC .
(215) 646-9808
1PC
1PC .
(215) 646-9959
(215) 788-8750
1PC
(215) 788-9985
1PG
I (215) 945-9525
1PC
(215) 945-9965
1PC
. (215) 659-9726 . 1PC
. (215) 659-9869
1PC
Listed·Name
PA TURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNplKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
Listed Address
City
PA TRNPK & RT 1
TREVOSE
SUMNEYTOWN PK
LANSDALE
SUMNEYTOWN PK
LANSDALE
QUAKERTOWN 239 PA :rURNPIKE
QUAKERTOWN INTERCHANGE
QUAKERTOWN
FTWASHINGTON INTERCHANGE
AMBLER
FORTWASHINGTON INTERCHANGE AMBLER
FORT WASHINGTON INTERCHANGE AMBLER.
FORT WASHINGTON INTERCHANGE AMBI,.ER
BRISTOL
DELAWARE·VALLEY INTERCHANGE
DELAWARE VALLEY INTERCHANGE
BRISTOL
3581 PENNSYLVANIA TURNPIKE
TULLYTOWN
. TULLYTOWN
3581 PENNSYLVANIA TURNPIKE
WILLOW GROVE
INTERCHANGE 27
WILLOWGROVE
Location
EXIT 28
NEAR RESTROOMS
BOOTH OFF RAMP
NB BTW RESTROOMS
NB BTW RESTROOMS
EXIT 26
EXIT 26
EXIT26 .
EXIT 26
EXIT 29
NEAR EXIT 29 EB
WESTBOUND
WESTBOUND
EXIT
ENTRANCE
vz
LEC
add
disc
DATE OF ORDER
TTY
move
VZ.
VZ
vz
vz
VZ
vz
VZ
VZ
VZ
VZ
..
vz
VZ
VZ
VZ
!
MONROEVILLE
MONROEVILLE
MONROEVILLE .
MONROEVILLE
MONROEVILLE
(412) 372-9539
(412) 372-9540
(412) 372-9724
(412) 373-9739 .
(412)373-9741
1PC
1PC
1PC
1PC
1PC
PATURNPIKE
PATURNPIKE
PA TURNPIKE
PATURNPIKE
PA TURNPIKE,
PITTSBURGH INTERCHANGE
PITTSBURGH INTERCHANGE.
PITTSBURGH INTERCHANGE
PITTSBURGH INTERCHANGE
PITTSBURGH-MONROEVILLE
(570) 443-9062
(570) 562-9952
(570) 562-9954
(570).654-9463 :
(570) 654-9464
(570) 829-8340
(570) 829-9622
(570) 586-0425
1PC
1PC
1PC
1PC
1PC
1PC
1PC
1PC
PA TURNP)KE
PATURNPIKE
PA TURNPIKE
PA TURNPIKE
PA TURNPIKE
PATURNPIKE
PA TURNPIKE
. PA TURNPIKE
WHITEHAVEN
POCONO INTERCHANGE
TAYLOR
KEYSER-AVE
. TAYLOR
KEYSER AVE
. PITTSTON
WYOMING VALLEY INTERCHANGE
PITTSTON
WYOMING VALLEY INTERCHANGE
WILKES-BARRE
RT 115 BEAR CREEK
WILKES-BARRE
WILKES BARRE INTERCHANGE
CLARKS SUMMIT
INTERCHANGE #38
(610) 265-9970
(610) 265-9976
1PC
1PC
PATURNP.IKE VALLEY FORGE INTERCHANGE
PATURNPIKE VALLEY FORGE INTERCHANGE
OD HOLIDAY INN
00 B4 EXIT
00 B4 EXIT
00 HOLIDAY INN
. 00 BYOFC
00
SOUTH SIDE
NORTH SIDE
AFTER TOLL
LEFT SIDE
PASS GATE
00
VZ
VZ
VZ
VZ'
VZ
VZ
VZ
VZ
VZ
VZ
VZ
VZ
VZ
VZ
'.'
Worksheet in RFP #2005-081-011 Sections 1&2.doc
- - - - , - - - - - - - - - - - - - - - - - - - - - - - ' - - - - - - , - _ .._. - - - - _ . - - -
-~
----_.-
.
-.------------ ---.
_._- -------- ..
Commonwealth of Pa
Public Telephone Inventory ._-.. _-_._ .. -.. _.... __._--
I
-------
Pa Turnpike
I
,
I
I·
I
I
MAIL COMMISSION STATEMENT/CHECK TO Daniel Dunchock, PO Box 67676;Harrisburg, PA 17106
I
ACCT#115001987
Telephone # Cis of Svc
Listed Name
Listed Address
City
Location
(610) 377-9908
(610) 458-5931
(610) 458-5938
(610) 458-5960 '
(610) 458-5961
(610) 530-9758
(610) 530-975!)
(6tO) 825-9804
(610) 825-9868
(610) 825-9880
(610) 825-9969
(610) 913-6216
1Pe,
1PC
1PC
1PC
1PC
1PC
1PC
1PC
1PC
1PC
1PC
1PC
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PA TlJRNPIKE
PATURNPIKE
(610) 825-9980
(610) 827-9413
610-828-9900
1PC.
1PC
1PC
EMP ENTR
PA TURNPIKE GERMANTOwN PIKE INTERCHANGE . CONSHOHOCKEN
CHESTER SPRINGS DEVAULT MAl NT BLDG
PA TURNPIKE 8. MILES OFF VALLEY HILL RD
CONSHOHOCKEN . BY TOLLBOOTH
PATURNPIKE INTERCHANGE #25
(717) 243-8350
(717) 766-9911
(717) 766-9995.
(717) 774-9912
(717) 664-8983
'(717) 939-9121
(717) 939-9136
1PC
1PC
1PC
1PC
1PC
1PC
1PC
PATURNPIKE
PATURNPIKE
PATURNPIKE
. PA TURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
MAHONING VALLEY INTERCHNG
RT 100 & TRNPI< DOWNINGTOWN
RT 100 & TRNPK DOWNINGTOWN
RT 100 & TRNPK DOWNINGTOWN
RT 100 & TRNPI< DOWNINGTOWN
LEHIGH VLY INTERCHANGE
LEHIGH-VLY INTERCHANGE
CONSHOHOCKEN INTERCHANGE
MID COUNTY INTERCHANGE
IvIID COUNTY INTERCHANGE
GERMANTOWN PK INTERCH 25A
INTERGHANGE #22
1201 WALNUT BOTTOM RD
GETTYSBURG INTERCHANGE
GETTYSBURG INTERCHANGE
RD1
INTERCHNAGE #20
HARRISBURG. EAST INTERCHANGE
RT 230 BYPASS
LEHIGHTON
EAGLE
EAGLE
EAGLE
EAGLE
KUHNSVILLE
KUHNSVILLE
CONSHOHOCKEN
CONSHOHOCKEN
CONSHOHOCKEN
CONSHOHOCKEN
MORGANTOWN
CARLISLE
MECHANICSBURG
MECHANICSBURG
NEW CUMBERLAND
MANHEIM
STEELTON
HARRISBURG
OD
ENTRANCE SIDE,
ENTRANCE SIDE
EXITING SIDE
EXITING SIDE .
RIGHT OF UTIL BLDG
RIGHT OF UTIL BLDG
POLICE BARRACKS
NORTH BOUND
NORTH BOUND
SOUTH BOUND
. LEC
TTY
add
disc
DATE OF ORDER
VZ
VZ
VZ
VZ
VZ
VZ
VZ
VZ
VZ
VZ·
VZ
VZ
VZ
VZ
00
00 RIGHT SIDE
00 LEFT SIDE
00
UNITED
VZ
VZ
VZ
RIGHT SIDE
GROUND FLR
VZ
VZ
ODATOFC
VZ
..
. PA TURNPIKE INTERCHANGE #21
PATURNPIKE INTERCHANGE #14
PATURNPIKE INTERCHANGE #13
DENVER.
DRY RUN
MCCONNELLBURG
(717) 336-892Q
(717) 349-9938
(717) 485-3182
1PC
1PC
1PC
(724) 274-9892
1PC
PATURNPIKE ALLEGHENY VALLEY INTERCHANGE
SPRINGDALE
(724) 443-9713
1PC
PATURNPIKE BUTLER VALLEY INTERCHG #4
GIBSONIA
Worksheetin RFP #2005-081-011 Sections i &2.doc
VZ-GTE
2
9/2/2003
. move
Commonwealth of Pa
.-._-.-.---.- --.- Public Telephone Inventory --.---•
-
~
J
I
,
I
I
........ _- .. -_._-------_._. _... _-----------
Pa Turnpike
MAIL COMMISSION STATEMENT/CHECK TO Daniel Dunchock, PO Box 67676, Harrisburg, PA 17106
I
ACCT"# 115001987
add
/
Telephone # Cis of Svc
(724) 658~9479 . 1PC
(724) 658-9483
: 1PC
(724) 636-6900 . ·1P.C
(724) 636-6901
WC .
(724) 636-6903
1PC
(724) 636-6971
1PC
(724) 843-9540
1PC
Listed Name
PA TURNPIKE
PATURNPIKE
PA TURNPIKE
PA TURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
Listed Address
GILMORE RD NORtH BEAVER TWP
GILMORE RD
NEW ROUTE 66
NEW ROUTE 66
RTE 30 W
RTE 30 W
ROUTE 51 INTERCHANGE
City
. NEW CASTLE
NEW CASTLE
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
BEAVER FALLS
(724) 843-9985
(724) 863-9818
(724) 863-9840
(724) 863-9935
. (724) 864-6525
(724) 925-1550
(724) 925-1557
(724) 925-7360
(724) 925-7980
(724) 940-0171
(724).940-0174
(724)593-9112
iPC
1PC
1PC
1PC
1PC
DOC
DOC
1PC
1PC
. 1PC
1pe
iPC
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
PATURNPIKE
RTE 51 INTERCHANGE
INTERCHANGE # 7
INTERCHANGE # 7
INTERCHANGE # 7
INTERCHANGE # 7
NEW STANTON INTERCHANGE #76
NEW STANTON INTERCHANGE #76
NEW STANTON INTERCHANGE #76
NEW STANTON INTERCHANGE #76
CRANBERRY INTERCHANGE # 3
CRANBERRY INTERCHANGE # 3
DONEGAL INTERCHANGE #9
BEAVER FALLS
IRWIN
IRWIN
IRWIN
IRWIN
NEW STANTON
NEW STANTON
NEW STANTON
NEW STANTON
WARRENDALE
WARRENDALE
STAHLSTOWN
(814] 623,5031
(814] 652-9436
(1314] 735-9661
(814] 735-9670
iPC
1PC
iPC
1PC
PATURNPIKE
PATURNPIKE
PATURNPIKE
PA TURNPIKE
BEDFORD INTERCHANGE
EVERETIINTERCRANGE
123 S BREEZEWOOD RD
124 S BREEZEWOOD RD
BEDFORD
EVERETI
BREEZEWOOD
BREEZEWOOD
·Location
SOUTHBOUND
NORTHBOUND
BYPASS NORTH RAMP
BYPASS SOUTH RAMP
OUTDOOR RAMP
RAMP DO·
TOLL PLZ NORTH
LEC
VZ·
VZ
VZ
VZ
VZ
VZ-BA
VZ-BA
00 SO.UTH TOLL
LEFT SIDE 00
RIGHT SIDE 00 .
RIGHT SIDE ENTR
00 LEFT SIDE
VZ-BA
VZ-BA
VZ-BA
VZ-BA
VZ-BA
VZ-BA
VZ-BA
00·
00
00 OUTSIDE OF GATE
00 INSIDE OF GATE
-
00·
10 POLICE BARRACKS
00.
00
move
I
·1
I
VZ~BA
VZ-BA
NORTH PITISBURGH
NORTH PITISBURGH
UNITED
UNITED.
BREEZEWOOD TEL
BREEZEWOOD TEL
I
3
disc
DATE OF ORDER .
I
-1
# stat's 80
Worksheet·in RFP #2005-081-011 Sections 1&2.doc
TTY
. 5/15/2003
5/15/2003
----_._----- ----_._-_._---.----_. :-_. ----- _._--- ---------------_.. --
------,--
Commonwealth of Pa
Public Telephone Inventory _
Shippensburg University
,
"
1
SUB ACCT
1115105008 1
1
1
1
MAIL.COMMISSION STATEMENT ICHECK TO SHIPPENSBURG UNIVERSITY MICHAEL F. BONAFAIR 1871 OLD MAIN DR_ SHIPPENSBURG PA 17257
1
MAC 19531
1
8TN (717) 532-9712 .
Telephone #
Cis of Sve
Listed Name
Listed Address
Location
LEC
City
(71-7t532-9712
SPRINT
1PC
SHIPPENSBURG UNIV
CUMBERLAND DR
SHIPPENSBURG MAIN ENTR
717} 532-9737
lPC
SHIPPENSBURG UNIV
SPRINT
CUMBERLAND DR
SHIPPENSBURG BY INFO DESK
(717) 532-9743
lPC
SHIPPENSBURG UNIV
SPRINT
OLD MAIN DR
SHIPPENSBURG CENTURY CAFE AREA
(717) 532-9751
1PC
SHIPPENSBURG UNIV
SPRINT
BUCKS DR
SHIPPENSBURG HEIGHES FIELD HSE RIGHT OF ENTR
(717) 532-9752
1PC
SHIPPENSBURG UNIV
BUCKS DR.
SPRINT
SHIPPENSBURG HEIGHES FIELD HSE RIGHT OF ENTR
(717)532-9777
lPC
SHIPPENSBURG UNIV
DAUPHIN DR
SPRINT
SHIPPENSBURG LACKHOVE HALL LEFT OF ENTR
(717)532-9802
lPC
SHIPPENSBURG UNIV
00 MAIN DR
SPRINT
SHIPPENSBURG CENTURY CAFE AREA
(717) 532-9814
1PC
SHIPPENSBURG UNIV
SPRINT
ADAMS OR
SHIPPENSBURG MCLEAN HALL LOBBY
717) 532-9817
1PC
SHIPPENSBURG UNIV
ADAMS & CUMBERLAND SHIPPENSBURG NAUGLE HALL LOBBY
SPRINT
(717) 532-9854
1PC
SHIPPENSBURG UNIV
SPRINT
LANCASTER OR
SHIPPENSBURG KEIFFER HALL RIGHT OF ENTR
(717)532-9911
1PC
SHIPPENSBURG UNIV
SPRINT
ADAMS OR
SHIPPENSBURG MEMORIAL AUDITORIUM BY ENTR
(717)532-9912
1PC
SHIPPENSBURG UNIV
SPRINr
LEBANON OR
SHIPPENSBURG SEAVERS APT LOBBY
(717) 532-9915
SPRINT
lPC
SHIPPENSBURG UNIV
DAUPHIN OR
SHIPPENSBURG MATH & COMPUTER CTR LOBBY
(717 532-9917
lPC
SHIPPENSBURG UNIV . DELAWARE OR
SPRINT
SHIPPENSBURG MCCUNE HALL RIGHT OF ENTR
(717) 532-9941
1PC
SPRINT
SHIPPENSBURG UNIV . CUMBERLAND OR
SHIPPENSBURG REISNER HALL DINING RM LOUNGE
(717) 532-9954
SHIPPENSBURG UNIV
SPRINT
1PC
YORK DR
SHIPPENSBURG HARLEY HALL LOBBY
(717) 532-9966
SPRINT
lPC
SHIPPENSBURG UNIV
FRANKLIN DR
SHIPPENSBURG LIBRARY LL 00 RM 010
(717) 532-9980
SPRINT
lPC
SHIPPENSBURG UN IV
CUMBERLAND OR
SHIPPENSBURG MOWERY HALL RIGHT OF ENTR
-
I
,1
add
disc
DATE OF ORDER
I
:
!
I
!
:
I
i
1
i
I
1
i
,
!
i
I
# STAS: 18
-
,
--
'.
Worksheet in RFP #2005-081-011 Sections 1&2_doc
-
-
----------
1
- - - -- ------------------ ._-----------.- --- --
..
move
_. __
._--_ .. -. -_." ..- - ..- .. - . -"'-".- ... -.- .. '- .. _-_. __.... -_... - ..-.- ..
..
-.~.---
....
I
__._._._-_._-_._---------------.------_._-_._-------
-.
_.-------
I
I
I
--)---
- - - _._--------------_ ..
__.
Commonwealth of Pennsylvania
.. -- Public Telephone Inventory
Halfway Houses
I
MAIL COMMISSION STATEMENT/CHECK TO DEPARTMENT OF CORRECTIONS, AnN TIMOTHY RINGLER, PO BOX 59B LlSBURN RD, CAMP HILL PA 17001
ACCOUNT NMBR 115001976
BTN
I
LISTED NAME
LISTED ADDRESS
CITY
LOCATION
CLS OF SVC
215} 627-9672
(215) 844-9174
1PC
1PC
COMMUNITY CORRECTIONS
COMMUNITY CORRECTIONS
219 E. HIGH ST
219 E. HIGH ST
PHILA
PHILA
LOWER LEVEL
VZ
VZ
(215) 627-8505
(215) 849-9673
(215 922-9181
(215) 922-9182
1CC
iCC
1CC
iCC
COMMUNITY
COMMUNITY
COMMUNITY
COMMUNITY
407 N 8 ST
407 N 8TH ST
407·N 8TH ST
407 N 8TH ST
PHILA
PHI LA
PHILA
PHILA
LOWER LEVEL FACING WEST
LOWER LEVEL MIDDLE SET
LOWER LEVEL MIDDLE SET
UPPER LEVEL
VZ
VZ
VZ
VZ
(215) 978-9336
(215) 976-9603
1CC
iCC
COMMUNITY SVC CTR
COMMUNITY SVC CTR
1626·N 15TH ST
1626 N 15TH ST
PHILA
PHILA
ENTRANCE RIGHT PHONE
ENTRANCE LEFT PHONE
VZ
VZ
(215) 545-9384
(215) 732-9631
(215) 732-9665
(215) 732-9693
(215) 732-9697
1PC
1PC
1PC
1PC'
1PC
DEPT OF CORRECTIONS
COMMUNITY CORRECTION
COMMUNITY CORRECTION
COMMUNITY CORRECTION
COMMUNITY CORRECTION
1221
1221
1221
1221
1221
PHI LA
PHILA
PHI LA
PHILA
PHI LA
(614) 453-3194
(814) 454-3037
(614) 454-39B9
(614) 459-1402
(614) 456-2063·
(814) 456-2216
(614) 455-2760
1PC
1PC
1PC
1PC
1PC
1PC
1PC
ERIE COMM. CORRECTIONS
ERIE COMM_ CORRECTIONS
ERIE CO MM. CORRECTIONS
ERIE COMM. CORRECTIONS
ERIE COMM. CORRECTIONS
ERIE COMM. CORRECTIONS
ERIE COMM: CORRECTIONS
137W 2ND ST
137W 2ND ST
137W 2ND ST
137W 2ND ST
137W 2ND ST
137W 2ND ST
137W 2NDST
(570) 961-6162
(S70) 961-6378
PC
PC
COMMUNITY SERVICE CENTER 240 ADAMS AV
COMMUNITY SERVICE CENTER 240 ADAMS AV
(814) 536-9124
(814) 536-9880
(814) 536-9212
1PC
1PC
1PC
JOHNSTOWN COMM.CORRECTI 301 WASHINGTON ST JHNSTN
JOHNSTOWN COMM.CORRECTI 301 WASHINGTON ST JHNSTN
JOHNSTOWN COMM,CORRECTI 301 WASHINGTON ST JHNSTN
--PC
COMMUNITY SERVICE CENTER
COMMUNITY; SERVICE CTR
COMMUNITY; SERVICE CTR .
COMMUNITY; SERVICE CTR
CORRECTIONS
CORRECTIONS
CORRECTIONS
CORRECTIONS
add
disc
DATE OF ORDER
LEC
TELEPHONE #
move
!
-
_ (61 D) 439-9002
(610) 439-9005
610) 439-9037
(610) 439-9405
PC
PC
PC
610
610
610
610
BAINBRIDGE ST
BAINBRIDGE ST
BAINBRIDGE ST
BAINBRIDGE ST
BAINBRIDGE ST
HAMILTON MALL
HAMILTON MALL
HAMILTON MALL
HAMILTON MALL
LEFT SET. LEFT WALL
. CENTER 5 .
CENTERS
CENTERS
CENTERS
ERIE
ERIE
ERIE
ERIE
ERIE
ERIE
ERIE
FRONT LOBBY
2ND FLR
2ND FLR
2ND FLR
3RD FLR
3RD FLR
3RD FLR
SCRANTO BY SODA MACHINE NR'STEPS
SCRANTO 240 ADAMS AV,SCRANTON
VZ
VZ
VZ
VZ
9/1012003
9/10/2003
. 9/10/2003
9/10/2003
VZ
VZ
VZ
VZ
VZ
VZ
VZ
10/14/2003
10/26/2003
10/28/2003
10/26/2003
10/14/2003
10/14/2003
10/14/2003
VZ
VZ
VZ
vz
9/19/2003
9/19/2003
9/19/2003
VZ_
VZ
ALLENTOI
ALLENTO
ALLENTO
ALLENTO
FLR 2 HALLWAY RIGHT OF 4
FLR 2 HALLWAY 2ND FROM RIG
FLR 2 HALLWAY 2NQ FROM LEF
FLR 2 HALLWAY LEFT OF 4
VZ
VZ
VZ
VZ
~
Worksheet In RFP #2005-061-011 Sections 1&2.doc
. 1
----------------------------------------------_.
-----.---~--~------------------- ..
---.---------- - - - - - - - - - - - - - - - - - -
Commonwealth of Pennsylvania.
Public Telephone Inventory
Halrway Houses
27
27
27
27
CORR CTR
CORR CTR
CORR CTR
CORR CTR
N CAMERSON
N CAMERSON
N CAMERSON
N CAMERSON
(717) 255-9475
(717) 255-9812
(717) 255-9814
(717) 255-9816
PC
PC
PC
PC
HARRISBURG
HARRISBURG
HARRISBURG
HARRISBURG
(724) 983-9955
(724) 983-9956
1CC
PC
SHARON COMM SVC CTR
300 W STATE ST
SHARON COMMUNITY SVC CTR 300 W STATE ST
(412) 361-8999
(412) 361-9876
PC
PC
COMMUNITY TREATMENT CTR
COMMUNITY TREATMENT CTR
(412) 682·9494
PC
WOMEN'S COMMUNITY SVC
(412) 231-8916
(412) 231-8973
(412) 231-9172
PC
PC
PC
PRE-RELEASE CENTER
PRE RELEASE CENTER
PRE RELEASE CENTER
(717) 845-9015
(717) 845-9977
PC
PC
YORK COMM. CORRECTIONS
YORI< COMM. CORRECTIONS
.
ST
ST
ST
ST
HARRISBl
HARRISBl
HARRISBl
HARRISBl
MAIN DESK AREA
BESIDE H·ESS'S GAS ST A
RECAREA
MAIN LOBBY
VZ
VZ
VZ
VZ
,
SHARON AT COMMUNITY TREATMENT CSHARON ON STAIRS
VZ
VZ
EASTLIBE HALL CLOSET NR STAIRS
EASTLIBE LWRLVL
VZ
vz.
PITTSBUR OPP·PROF BLDG
vz
915 RIDGE AVE.
915 RIDGE AVE
915 RIDGE AVE
PITTSBUF BSMNT LAUNDRY LFT SET
PITTSBUR BSMNT UNDR STPS
PITTSBUR BSMNT LNDRY RM RGT SET
vz
317 W MARKET ST
317 W MARKET ST
YORK
YORK
I
501 N NEGLEY AVE
501 N NEGLEY AVE
cn 535 S AIKEN AVE
VZ
vz
VZ
liar slats 43
Worksheet In RFP #2005-081-011 SecUons 1&2.doc
VZ
2
----_._- -.. _-----.-----_._-,--.------------,
Commonwealth of Pennsylvania
r-=---L------ ---=- -==-----_-
Public Telephone Inventory
l--C--I
MAC
19501
~!."!_!rlZI.255~~_:.
ACCT1I1150019B3
I
MAIL C~MISSION StTEMENTICHECK TO!
Account #
I
.
# Slas! 2
.
Game Commission
AGENCY
. CODE 0
__ 2 = 1 - -_- _ .
.
Mr· Thom'!!.~y.lle, Game Commission, 2001 Elmerl~n Av~~.~e, fj~W~~!!!.a!_r UI11 Q:1l797
__.___~
Tel. Number
Cis of svclListed Name
·(717) 255-9B02
lPG
PENNAGAMEGOMMISSION
J717) 255-9B03
l P t - PENNA GAME COMMISSION
I-
511612005 Workshelliin RFP 112005·0B1·011 Sedans 1&2.dcc
I.
Listed Address
.
2001 ELMERTONAVE
2001 ELMERTON AVE
IClty
HARRISBURG
,HARRISBURG
I
--~
______-__
I
I
:
_______
Location
2001 ElMERTON.-SUSQUENNA
LFT PAST RECEP.OOWN HALLWAY. UPSTAIRS
L-
--'2.~_~.'E.9~~
LEG
DATE OF ORDER
VZ------------VZ
------
...
-.-- ._---------------.-_._-----.. __ ..-_._-- ---------------_._--_.. _-----_.-._---_._------,--
.----_._-----_.
I
Commo'nwealth of Pennsylvania'
Public Telephone Inventory
Labor Industry
IMAC
I
I
I
I
I
I
I
I
MAIL COMMISSION STATEMENT/CHECK TO; Mr. John Hagstrom, Labor & Industry Bldg, 7th and Forster Slreet, Room 212, Harrisburg, PA 17120
Account 106007648
-'
Account #
Tel Number
(B14) 255-9900
(B14) 255-9904
(814) 255-9932
(814) 255-9948
B14) 255-9952
(814) 255-9959
(814) 255-9960
(814).255-9970
(B14) 255-9974
(814) 255-9992
(814) 255-9995
Listed Name
Dept of Labor and Industry
DeptofLaborandlndus\ry
Deet of Labor and Industry
Dept of Labor and Industry
Dept of Labor and Industry
Dept of Labor and Industry
Dept of Labor and Industry
Dept of Labor and Industry
Dept of Labor and Industry
Dept of Labor and Industry
Dept of Labor and Industry
Listed Address
727 Goucher SI Johnstown Pa
727 Goucher St Johnstown Pa
727 Goucher St Johnstown Pa
727 Goucher St Johnstown Pa
727 Goucher St Johnstown Pa.
727 Goucher St Johnstown Pa
727 Goucher St Johnstown Pa
727 Goucher St Johnstown Pa
727 Goucher St Johnstown Pa
727 Goucher St Johnstown Pa
727 Goucher St Johnstown Pa
# STAT'S 11
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5/16/2005Worksheet in RFP #2005-081-011 Sections 1&2.doc
9/9/2003
. 9/9/2003
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------------
Attachment 2 - Section 2
State Correctional Institution (SCI) Lo[ations and SCI Contact Personnel
Institution
Contact
Albion
William Barr
Cambridge Springs
Michele Wagner
Camp Hill
Ian Taggart
Chester
James Spagnoletti
Coal Township
Kandis Dascani
Cresson
Rebecca Reifer
Dallas
Kenneth Burnett
" Mark Krysevig
"Fayette
Forest
Christina Kennedy
Frackville
Peter Damiter
Graterford
Michael Lorenzo
Greene
Dan Davis
Greensburg
Angie Marhefka
Houtzdale"
David Perry
Huntingdon
Diana Baney
\
Laurel
Hig~la~ds
Betsy Nightingale
Mahanoy
Gerald Gavin
Mercer
Fred Ruffo
Muncy
Patricia Stover
Pine Grove
Douglas Russell
Quehanna Boot Camp
Thoma"s Aaron
Retreat
Tim Telesky
Rockview
Jeffrey Rackovan
Smithfield
Lisa Hollibaugh
Somerset
James Cronauer
Waymart
Ronald Richards
Page 236 of297
..,
Attachment 3 - Section 2 State Map - SCI Locations and Addresses.on the Next 2
Pages
Page 237 of297
.f.-
Pennsylvania Dep.artment Of Corrections
$tate Correctional Institutions & Comm'unity GorrectiOris Centers
SCI Albion
Quehanna
Boot. Camp
·SCI
Waymart .
SRCFMercer
SCI
SCI. Pine Grove
R~~re.at
SCI Mahanc
SCI Frackvil
SCI Pittsburgh
SCI ~reensburg ~ ~
SCI Fayette
'SCI Greene .
II
•
Greene
SCI Chester
Training Academy
SCI Laurel Highlands
•
Adult Male Facility
•
Adult Female Facility
*
•
SCI Huntingdon
Facility for '(oung Adult Offend~rs
Elizabe.thtown Traitlih~: Academy
X Commun:ity Corrections Centers (GC.c's)
"Pitt~burgh has 3
ceC'-s
Philadelphia has 4
ecc's
li/1RlOA
!
i
i
·1
*SCI-ALBION
Erie County - (25)
10745 Route 18
Albion, PA 16475-0001
(814) 756-5778 ext. 709
SCI Fayette
Fayette County - (26)
'·50 Overlook Drive
LaBelle, PA 15450-1050
, (724) 364-2200
*SCI-LAUREL HIGHLANDS
Somerset County - (56)
5706 Glades Pike
Somerset, PA 15501
(814) 445-6501 ext. 233
** SCI-CAMBRIDGE SPRINGS
Crawford County - (20)
451 Fullerton Avenue
Cambridge Springs, PA 16403-1238
(814) 398-5400 ext. 5450
*SCI-FRACKVILLE
Schuylkill County - (54)
1111 Altamont Blv
Frackville, PA 17931-2699
(570) 874-4516 ext. 312
*SCI-MAHANOY ,
Schuylkill County - (54)
301 Morea Road
Frackville, P A 17932
(570) 773-2158 ext. 104
*SCI-CAMP HILL .
Cumberland County - (21)
P.O. Box 8837; 2500 Lisburn Rd.
Camp Hill, PA 17001-8837
(717) 975-5229
*SCI-GRATERFORD
Montgomery County - (46)
P.O. Box 246, Route 29
Graterford, P A 19426
(610) 489-4151
*SRCF-MERCER
Mercer County ~ (43)
801 Butler Pike
Mercer, PA 16137
(724) 662-1837 ext. 171
*SCI-CHESTER
Delaware County - (23)
500 East 4th Street
Chester, PA 19013
(610) 490-5412
*SCI-GREENE
Greene County - (30)
169 Progress Drive
Waynesburg, PA 15370
(724) 852-2902 ext 107
**SCI-MUNCY
Lycoming County - (41)
P.O. Box 1,80, Route 405
Muncy,PA 17756-0180
(570) 546-3171 ext. 298
*SCI-COAL TOWNSIDP
Northumberland County - (49)
1 Kelley Drive
Coal Township, P A 17866-1020
(570) 644-7890 ext 427
*SCI-GREENSBURG
Westmoreland County - (65)
R.D.#10, Box 10, Route 119 South
Greensburg, PA 15601
(724) 837-4397
*SCI-PINE GROVE
Indiana County - (32)
189 Fyock Rd.,
Indiana, PA 15701
(724) 465-9630
*SCI-CRESSON
Cambria Coun,ty - (11)
P.O. Box A, Old Route 22
Cresson, P A 16699-0001
(814) 886-8181 ext. 144
.*SCI-HOUTZDALE
Clearfield County - (17)
P.O. Box 1000
Houtzdale, PA 16698-1000
(814) 378-1000 ext. 1713
*SCI-PITTSBURGH
Allegheny County - (02)
P.O. Box 99901
Pittsburgh, PA 15233
(412) 761-1955 ext. 249
,~a'l
***QUEHANNA BOOT CAMP
Clearfield County - (17)
HCBox32
Karthaus, P A 16845
(814) 263-4125 ext. 231
*SCI-DALLAS
Luzerne County - (40)
Drawer K, Follies Road
Dallas,PA 18612-0286
(570) 675-1101
.
*SCI-HUNTINGDON
Huntingdon County - (31)
1100 Pike Street
Huntingdon, PA '16654-1112
(814) 643-2400 ext. 357
*SCI-RETREAT
Page 239 of297
Luzerne County - (40)
660 State Route 11
Hunlock Creek, P A 18621
(570) 735-8754 ext. 238
*SCI-ROCKVIEW
Centre County - (14)
Box A, Bellefonte, P A 16823
(814) 355-4874 ext. 204
*SCI-SMITHFIELD
Huntingdon County - (31)
P.O. Box 999
Huntingdon, P A 16652
(814) 643-6520 ext. 109
*SCI-SOMERSET
Somerset County - (56)
1590 Walters Mill Road
Somerset,PA 15510-0001
(814) 443-8100
*SCI-WAYMART
Wayne County - (64)
P.O. Box 256~Route 6
Waymart, PA 18472-0256
(570) 488-5811 ext. 2508
*SCIForest
Forest County:"" (27)
(814) 621-2110
Q&-~
* State Correctional Institution for men.
** State· Correctional Institution for
Women.
*** State Correctional Facility for Men &
Women
I
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Infonnation Updated
111212004
I
Attachment 4-A - Section 2
Telco Providers Servicing Department of Corrections State Correctional Institutions
(DOC-SCI)
Served by Verizon
SCI-Albion
SCI - Cambridge Springs
SCI - Camp Hill
SCI - Chester
SCI-Coal
SCI - Cresson
SCI - Dallas
SCI-Forest
SCI - Fayette
SCI - Frackville
SCI":' Graterford
SCI-Greene
SCI -Greensburg
SCI - Houtzdale
SCI - Huntingdon
SCI - Laurel Highlands
SCI - Mahonoy
SCI- Mercer
Served by
I'
Commonwealth
I
,Alltel
1
1
SCI~Muncy
SCI - Pine Grove
SCI - Retreat
SCI - Rockville
SCI - Quehanna B.~,
SCI - Smithfield
SCI - Somerset
S<;:I- Waymart
Totals: ,
Alltel
Sprint
Alltel
l'
South Canaan
17
6
3
26
Grand total-DOC-SCls:
Page 240 of 297
Attachment 4-B - Section 2
SCI's Inmate Inventory
The irunate payphone station inventory is prSvided as a separ~te Microsoft Excel file c~nsisting
oftwenty-eight (28) tabs, attached to this PfJ.ge. One (1) tab is a su.mmary page ofthe
approximately 1,493 inmate stations installed at SCIs' and approximately fifteen (15) TTYs,
following by twenty~seven (27) tabs that break down each SCI.' All tabs total sixty-four (64)
pages. SCI Forest opened Oc~ober 4, 2004. SCI Pittsburgh closed December 2004 .
•
Inrrate_Inventory_u
pdated 10-12-04.xls
Page 241 of 297
- _ .. _._-_•._--_._._--_._---_._--_._._--_.._.__.._._.......•_.. __.._...._.-- .._-_..._--_...•__..__ .. __....
Attachment 4-8 Section 2
SCI's Inmate Inventory
COMMONWEALTH OF PA - DEPARTMENT. OF CORRECTIONS
INMATE TELEPHONE INVENTORY
Number of Phones
State Correctional Institution
116003444
116003439
116003437
116003376.
116003381
6
Gr~ene
116003384
7
Mercer
Muncy
Waymart
Chester
Gratertord
Greensburg
Pittsburgh
Camp Hill.
Frackville
116002897
Retreat
Coal
Mahonoy
Rockview
Huntingdon
Cresson
116002893
20
116003379
.116002986·
116002900
116003380
61
57
45
42
40.
Smithfield
Quehanna Boot Camp
.11-6002895
46
116003374
25
HoutZdale
116002998
72
Pine Grove
1160.<>3169
57
Fayette
Forest
116003375
88
116005796
d
3
4
5
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
72
38
116003377
116003383
45
116002894
·TIY'S
MOVE
2
8
2
4
91
25
27
46
.B.6
145
42
92
100
116oo2B96
116003226
116003378
116003382
116003385·
116002892
DISC
44
67
30
Cambridge Springs
Somerset
Laurel Highlands
Albion
Dallas
1
2
ADD
.1
1
1
:·'····:·~2 .. " .
::::: ··;':4:b·l~:i~:;
il~
88
sa
1
1
10
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Commonwealth of phnnsylvania
Inmate Telephone Inventory
DOC
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BTN SCI-CAMBRIDGE SPRINGS (8.14) 3~B-1725
I
I
116003444
MAC 19501
I
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Mail commission statement/check to:
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Mr. Steven Hilbish, Chief Support Services Division.
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PO Box 598
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11
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Camp Hill, PA 17001
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Tel. Number
Facility Name.
Address
City
ILEC DATE OF ORDER
I
(B14) 398-1725
PA SCI-CAMBRIDGE SPRINGS
1451 FULLERTON AVE
CAMBRIDGE SPRINGS
IGTE I
. i
(814) 398-9915
PA SCI-CAMBRIDGE SPRINGS
451 FULLERTON AVE ICAMBRIDGE SPRINGS
'GTE
I
(814) 398-9917
IPA SCI-CAMBRIDGE SPRINGS
\451 FULLERTON AVE
CAMBRIDGE SPRINGS
GTE I
(814) 398-9918
IPA SCI-CAMBRIDGE SPRINGS
1451 FULLERTON AVE
CAMBRIDGE SPRINGS
. IGTE
(814) 398-9919 '.
PA"SCI-CAMBRIDGE SPRINGS.
451 FULLERTON.AVE
CAMBRIDGE SPRINGS
GTE
(814) 398-4411
IpA SCI-CAMBRIDGE SPRINGS
451 FULLERTON AVE
CAMBRIDGE SPRINGS
GTE I
I
(814) 398-4414
PA SCI-CAMBRIDGE SPRINGS
1451 FULLERTON AVE ICAMBRIDGE SPRINGS
GTE
I
I
(B14) 398-4416
PA SCI-CAMBRIDGE SPRINGS
451 FULLERTON AVE
CAMBRIDGE SPRINGS
GTE
I
(814) 398-4417
IPA SCI-CAMBRIDGE SPRINGS
1451 FULLERTON AVE ICAMBRIDGE SPRINGS·
!GTE I
I
(814) 398-4418
IPA SCI-CAMBRIDGE SPRINGS
451 FULLERTON AVE
CAMBRIDGE SPRINGS
GTE I
I
I
1(814) 398-4420
PA SCI-CAMBRIDGE SPRINGS
451 FULLERTON AVE
CAMBRIDGE SPRINGS
GTE
(814) 398-4422
IPA SCI-CAMBRIDGE SPRINGS
·1451 FULLERTON AVE
CAMBRIDGE SPRINGS
IGTE
(814) 398-4424
: IPA SCI-CAMBRIDGE SPRINGS
1451 FULLERTON AVE . CAMBRIDGE SPRINGS
GTE
I
' I
(814) 398-4425
PA SCI-CAMBRIDGE SPRINGS
1451' FtJLLERTON AVE
CAMBRIOGE SPRINGS
GTE
.1
(814) 398-4427
PA SCI-CAMBRIDGE SPRINGS
451 FULLERTON AVE
CAMBRIDGE SPRINGS
GTE I
(814) 398-4430
PA SCI-CAMBRIDGE SPRINGS
1451 FULLERTON AVE . CAMBRIDGE SPRINGS
GTE
I
(814) 398-4431
IPA SCI-CAMBRIDGE SPRINGS
451 FULLERTON AVE
CAMBRIDGE SPRINGS
GTE
(814) 398-4432.
,PA SCI-CAMBRIDGE SPRINGS
451 .FULLERTON AVE
CAMBRIDGE SPRINGS
GTE I
I
I
(814) 398-4434
PA SCI-CAMBRIDGE SPRINGS
451 FULLERTON AVE
CAMBRIDGE SPRINGS
!GTE
(814) 398-4436
PA SCI-CAMBRIDGE SPRINGS
451 FULLERTON AVE
CAMBRIDGE SPRINGS
GTE
I
(814) 398-4440
PA SCI-CAMBRIDGE SPRINGS
451 FULLERTON AVE
CAMBRIDGE SPRINGS
GTE
(814) 398-4441
IPA SCI-CAMBRIDGE SPRINGS
.1451 FULLERTON AVE
CAMBRIDGE SPRINGS
If-::;G::::T::::E-I-----l----l---(814) 398-4442
IPA SCI-CAMBRIDGE SPRINGS
1451 FULLERTON AVE ,CAMBRIDGE SPRINGS
GTE
(8T4) 398-4443
PA SCI-CAMBRIDGE SPRINGS
1451 FULLERTON AVE
CAMBRIDGE SPRINGS
GTE
i
{814) 398-4445
PA SCI-CAMBRIDGE SPRINGS
451 FULLERTON AVE· CAMBRIDGE SPRINGS
IGTE 1
~814) 398-4446
PASCI-CAMBRIDGE SPRINGS
451 FULLERTON AVE
CAMBRIDGE SPRINGS
- GTE
.' I
(814) 398-4449
PA SCI-CAMBRIDGE SPRINGS
. 1451 FULLERTON AVE
CAMBRIDGE SPRINGS
IGTE·
I
(814) 398-4450
PA SCI-CAMBRIDGE SPRINGS
451 FULLERTON AVE
CAMBRIDGE SPRINGS
IGTE /
I
(814) 398-4451
PA SCI-CAMBRIDGE SPRINGS
451 FULLERTON AVE
CAMBRIDGE SPRINGS
GTE
. (814) 398-9900
PA SCI-CAMBRIDGE SPRINGS
. /451 FULLERTON AVE
CAMBRIDGf; SPRINGS
GTE 1
(814) 398-9901
PA SCI-CAMBRIDGE SPRINGS
451 FULLERTON AVE
CAMBR!D~E SRRI{'lGS
GTE /
814) 398-9902
IPA SCI-CAMBRIDGE SPRINGS
. 1451 FULLERTON AVE
CAMBRIDGE SPRiNGS
GTE
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2/9/2005 Worksheet in L: Wordpro Document 2004
Payph~ne & In~ate Telephone Services RFP #20,02-01\1-2580-011
I
Sections 1&2.doc
-'
---~---
Commonwealth of Pennsylvania
Inmate Telephone Inventory
DOC
I
-
,~i----------------~--+-____4-__
B1N SCI-CAMBRIDGE SPRINGS (814) 398-1725
.116003444
I
MAC 19501
I
'.
I Mail commission statement/check to:
IMr. Steven Hilbish, Chief Support Services Division
1
PO Box 598
~
Camp Hill, PA 17001
------~-.
I
I
Tel. Number
(814) 398-9903
1(814) 398-9904
(814) 398-9905
(814) 398-9906
(814) 398-9907
(814) 398-990B_
(814) 398-9g09
1814) 398-9910
(814) 398-9911
(814) 398-9916
(814) 398;9933
1{814) 398-9988
#OF STAS: 44
l
L
.
r - -_.
!Facility Name
\ Address
City .
IPA SCI-CAMBRIDGE SPRINGS
1451 FULLERTON AVE ICAMBRIDGE SPRINGS
IPA SCI-CAMBRIDGE SPRINGS
1451 FULLERTON AVE 1CAMBRIDGE SPRINGS
IPA SCI-CAMBRIDGE SPRINGS
145'1 FlJLL~RTQ(\J AVE ICAMBRIDGE SPRINGS
IPA 'SCl=CAMBRIDGE S~R.INGS . ~451 FUeLERTON-AvE-lcAMBRIDGE SPRINGS
_ IPASCI-CAMBRIDGE SPRINGS
1451 FULLERTON AVE ICAMBRIDGE SPRINGS
_ lPA SCI-CAMBRIDGE SPRINGS
1~51'FULLERTON AVE
1CAMBRIDGE SPRINGS
. IPA SCI-CAMBRIDGE SPRINGS
1451 FULLERTON AVE ICAMBRIDGE SPRINGS
IPA SCI-CAMBRI_[)GE.§PRINGS_ ..J451 FULLERTON AVE
CAMBRIDGE SPRINGS
IPA SCI-CAMBRIDGE SPRINGS·
1451 FULLERTON AVE ICAMBRIDGE SPRINGS
IPA SCI-CAMBRIDGE SPRINGS
1451 FULLERTON AVE ICAMBRIDGE SPRINGS
IPA SCI-CAMBRIDGE SPRINGS
1451 FULLERTON AVE ICAMBRIDGE SPRINGS
IPA SCI-CAMBRIDGE SPRINGS
/451 FULLERTON AVE ICAMBRIDGE SPRINGS
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2/9/2005 Worksheet in L: Wordpro Document 2004 Payphone & Inmate Telephone Services RFP #2002-~1-2580-011 Sections 1&2.doc
Commonwealth of P~nnsylvania
Inmate Telephone Inventory
DOC'
I
•
BTN SCI-SOMERSET {814} 443-1790
'Mail commission statemenUcheck to:
Mr. Steven Hilbish, Cliief Support Services Section '
PO Box 598
Camp Hill, PA 17001
, 116003439
Tel. Number ,
(814) 443-1790
(814) 443-2374
(814) 443-3277
(814) 443-3735
(814) 443-6232
(814) 443-6235
(814) 443-6320
(814) 443-6321
(814) 443-6323
(814) 443-6542
(814) 444-9801
(814) 444-9815
(814) 444-9816
(814) 444-9817
(814) 444-9818
(814) 444-9819
(814) 444-9820
(814) 444-9821
(814) 444-9822
(814) 444-9902
(814) 444-9903
(814) 444-9904
(814) 445-8059
(814) 445-8515
(814) 445-9001
(814) 445-9007
(814) 445-9015
(814) 445-9020
(814) 445-9022
(814) 445-9023
"
MAC 19501
Facility Name
PA SCI-SOMERSET
PA SCI-SOMERSET
PA S,CI·SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET,
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
pA SCI-SOMERSET
PA SCI·SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
' PA SCI-SOMERSET
PA SCI-SOMERSET
Address
City
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILLRD
SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET
' 1590 WALTERS MILL RD
SOMERSET
'1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD' SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL'RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD' SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET,
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET
1590 WALTERS MILL RD
SOMERSET'
1590 WALTERS MILL RD
SOM!=RS,!=T
1590 WALTERS MILL RD_SOMERSET __ ...
LEC
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
add
disc
DATE OF ORDER
-
~TE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
,,
GTE
OTE
GTE~ _ _ . _ __
2/9/2005 Worksheet in L: Wordpro Document 2004 Paypho~e & Inmate Telephone Services RFP #2002-0!l1-2580-011 Sections 1&2.doc
)
move
------
-
Commonwealth of Pennsylvania
. Inmate Telephone Inventory
DOC
-
BTN SCI-SOMERSET (814) 443-1790
Mail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services Section
PO Box 598
Camp Hill, PA 17001
116003439
..
MAC'19501
add
disc
DATE OF ORDER
-
Tel. Number
(814) 445-9028
(814) 445-9101
(814) 445-9102 .
(814) 445-9103
(814) 445-9108
(814) 445-9112
(814) 445-9115
(814) 445-9130
(814) 445-9132
(814) 445-9133
(814) 445-9135
(814) 445-9.148
(814) 445-9149
(814) 445~9156
(814) 445-9168
(814) 445-9171
(814) 445-9174
(814) 445-9205
(814) 445-9247
(814) 445-9902
(814) 445-9903
(814) 445-9906
(814) 445-9909
(814) 445-9928
(814) 445-9930
(814) 445-9940
(814) 445-9951
(814) 445-9952
(814) 445-9953
L(814) 445-9956
Facility Name
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
IPA SCI-SOMERSET
PA SCI-SOMERSET .
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOIylERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET' .
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET .
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
Address
.' 1590 WALTERS MILL RD
1590 WALTERS MILL RD·
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
. 1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
. 1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS Ml LL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
1590 WALTERS MILL RD
City
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET'
SOMERSET
SOMERSET
SOMERSET
. SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSE;T
SOMERSET
LEC
GTE
GTE
GTE
GTE
: GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE.
GTE
. GTE
GTE
GTE
GTE
GTE
. GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
./
21912005 Worksheet in L: Wordpro; DpcUIJ1Emt 2004 Payphone & Inmate Telephone Services RFP #2002-Oli1-25BO-011 Sections 1&2.doc
move
-
,
i
,
I
I
I
..
'.
I
Commonwealth of Pennsylvania
Inmate Telephone Inventory
DOC
BTN SCI-SOMERSET (814) 443-1790
'.'.
Mail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services Section
PO Box 598
,
Carnp Hill, PA 17001
-
116003439
I
MAC 19501
add
disc
DATE OF ORDER
.'
Tel. Number
(814) 445-9960
(814) 445-99.61
(814) 445-9970
(814) 445-9972
(814) 445-9977
(814) 445-9979
(814) 445-9982
# OF STAS: 67 .
Facility Name
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOME8SET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
PA SCI-SOMERSET
Address
1590 WALTERS
1590 WALTERS
1590 WALTERS
1590 WALTERS
1590 WALTERS
1590 WALTERS
1590 WALTERS
City.
MILL RD . SOMERSET
MILL RD
SOMERSET
MILL RD
SOMERSET
SOMERSET'
MILL RD
MILL RD
SOMERSET
MILL RD
SOMERSET
MILL RD·
SOMERSET
LEC
GTE
GTE
GTE
GTE
GTE
GTE
. GTE
I
,
---------
219/2005 Worksheet in L: Wordpro Document 2004 Payphone & Inmate Telephone Services RFP #2002..{)B1-2580·011 Sections 1&2.doc
move
--
Commonwealth of Pennsylvania
,Inmate Telephone Inventory
DOC
BTN SCI-LAUREL HIGHLANDS (814) 445"9042,
Mail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services Section
PO Box 598 •
Camp Hill, PA 17001
-
116003437
Tel. Number
(814) 445-9042
(814) 445-l:J107
(814) 444-0676
(814) 444-0682
(814) 444-0734
(814) 444-0743
(814) 444-1095
(814) 445-9010
(814) 445-9027
(814) 445-9032
(814) 445-9034
(814) 445-9035
(814) 445-9113
(814) 445-9114
(814) 445-9118
(814) 445-9119
(814) 445-9123
(814) 445-9910
(814) 445-9911
(814) 445-9912
(814) 445-9913
(814) 445-9915
(814) 445-9926
(814) 445-9927
(814) 445-9931
(814) 445-9951
(814) 443-0647
(814) 443-0651
(814) 443-9099
(814) 443-9098
#STAS: 30
MAC 19501
Facility Name
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS'
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-I:.AUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
PA SCI-LAUREL HIGHLANDS
Address
5706 GLADES PIKE
5706 GLADES PIKE UNIT D2
5706 GLADES PIKE
5707 GLADES PIKE
5708 GLADES PIKE
5709 GLADES PIKE
5706 GLADES PIKE
5706 GLADES PIKE UNIT 04
5706 GLADES PIKE UNIT 01
5706 GLADES PIKE UNIT D4
5706 GLADES PIKE UNIT 03
5706 GLADES PIKE UNIT 02
5706 GLADES PIKE UNIT 03
5706 GLADES PIKE UNIT D2
5706 GLADES PIKE UNITD2,
5706 GLADES PIKE UNIT 04
5706 GLADES PIKE UNIT 03
5706 GLADES PIKE UNIT 03
5706 GLADES PIKE UNIT 02
5706 GLADES PIKE
5706 GLADES PIKE
5706 GLADES PIKE UNIT 02
5706 GLADES PIKE
5706 GLADES PIKE
5706 GLADES PIKE UNIT 02
5706 GLADES PIKE UNIT D2
5706 GLADES PIKE UNIT C
5706 GLADES PIKE UNIT C
5706 GLADES PIKE;.UNIT C'
5706 GLADES PIKE UNIT C
,
'
'
~
City
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET'
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
SOMERSET
LEC
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE ,
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
GTE
add
disc
DATE OF ORDER
move
I
'.
..
2/9/2005 Worksheet in L: Wordpro Document 2004 Payphone & Inmate Telephone Servicds RFP #2002-081-2580-011 Sections 1&2.doc
--~-~-
Commonwealth of Pennsylvania
Inmate Telephone Inventory
,
DOC'
I
SUB ACCT 115001977
c
BTN SCI-ALBION (814) 756-0555
MAC 19501
,
Mail commission statement/check to:
Mr. Steve Hilbish, Chief Support Services Di"
PO Box 598
Camp Hill, PA 17001
Tel. Number
(814) 756-0439
(814) 756-0440
(814) 756-0441
(814) 756-0555
(814) 756-0563
(814) 756-0566
(814) 756-0573
(814) 756-0583
(814) 756-0593 .
(814) 756-0653
(814) 756-0654
(814) 756-0655
(814) 756-0788
(814) 756-0789
(814) 756-0790
(814) 756-0857
(814) 756-0867
(814) 756-0872
(814) 756-0877
(814) 756-0885
(814) 756-0887
(814) 756-0954
(814) 756-3070
(814) 756-3078
(814) 756-3157
(814) 756-3171
. (814) 756-3173
(814) 756-3277
(814) 756-3293
(814) 756-3295
(814) 756-3297
Facility Name
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI~ALBJON
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
. SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
ISCI-ALBION
,
Address
10475 ROUTE 18
10475 ROUT!;:: 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
. 10475 ROUTE 18
·10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
' 10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
, 10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475'ROUTE 18
. 10475 ROUTE 18
.
'
'
' City
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
..
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION'
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
-
.
LEG
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
' ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
AlLTEL
ALLTEL
ALLTEL
ALLTEL
ALI-TElALLTEL
add
disc'
DATE OF ORDER
move
.,
219/2005 Worksheet in L: Wordpro Document 2004 Payphone ~ Inmate Telephone Services RFP #2002-081-2580-011 Sections 1&2.doc
Commoriwealth of Pennsylvania
Inmate Telephone Inventory
DOC
SUB ACCT 115001977
BTN SCI-ALBION (814) 756-0555
MAC 19501
Mail commission statement/check to:
Mr. Steve Hilbish, Chief Support Services- DiY.
PO Box 598
Camp Hill, PA 17001
Tel. Number
(814) 756-3439
(814) 756-3446
(814) 756-3469
(814) 756-3471
(814) 756-3478
(814) 756-3526
(814) 756-3749
(814) 756-3826
(814) 756-3930 TIY
(814) 756-4155
(814) 'Z.56-4184
(814) 756-4211
(814) 756-4273
(814) 756-4306
(814) 756-4369
(814) 756-4389
(814) 756-4470
(814) 756-4541
(814) 756-4562
(814) 756-4617
(814) 756-4627
(814) 756-4843
(814) 756-5108
,
(814) 756-5510
(814) .756-5521
(814) 756-5676
(814) 756-5716
(814) 756-5731
(814) 756-5751
(814) 756-5832
(814) 756-5875
Facility Name
SCI-ALBION
SCI-ALBION
SC!-AI,.BION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
. SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
. SCI-ALBION .
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION .
SCI-ALBION
SCI-ALBION
. SCI-ALBION
SCI-ALBION
SCI-ALBION
-
Address .
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18 .
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE'18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475·ROUTE 18
10475 HOUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18'
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
City
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
- ALBION
ALBION
ALBION
ALBION'
ALBION
add,
disc
LEC
DATE OF ORDER
. ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
,
ALLTEL
ALLTEL
ALLTEL
ALLTEL
- ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL .../
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
.ALLTEL .
ALLTEL
ALLTEL
move
-
2/9/2005 Worksheet in L: Wordpro Document 2004 Payphone & Inmate Telephone services RFP #2002-081-2580-011 Sections 1&2.doc
.
.
Commonwealth of Pennsylvania
Inmate Telephone Inventory
DOC
BTN SCI-ALBION (814) 756-0555
MAC 19501
SUB ACCT 115001977
Maifcommission statement/check to:
Mr. Steve Hilbish, Chief Support Services Div
PO Box 598
Camp Hill, PA 17001
Tel. Number
(814) 756-5879
(814) 756-5883
(814) 756-5893
(814) 756-5896
(814) 756-5899
(814) 756-5910
(814) 756-5929
(814) 756-5937
Facility Name
SCI-ALBION.
SCI-ALBION
SCI-ALBION
SCI-ALBION
. SCI-ALBION
SCI-ALBION
SCI-ALBION
SCI-ALBION
,
!
Address
10475 ROUTE 18
10475 ROUTE 18
10475 ROUTE 18
10475 RO.UTE 18
10475 ROUTE 18.
10475 ROUTE 18
10475 ROUTE 18 .
10475 ROUTE 18
City
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
ALBION
LEC
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
add
disc
DATE OF ORDER
move
#STAS:70
TTYs:
Quantity
5
3
Ultratec Miniprint 225
Ultratec Supercom 4400
total:
I
8
..
-
2/9/2005 Worksheet in L: Wordpro Document 2004 Payphone & Inmate Telephone services RFP #2002-081-2580-011 Sections 1"&2.doc
Commonwealth of Pennsylvania
Inmate Telephone Inventory
DOC
-
SUB ACCT 115001977
BTN SCI-DALLAS (570) 675-7600 .
,
MAC 19501'
Mail commission 'statement/check to:
Mr. Steven Hilbish, Chief Support Service .
PO Box 598
..
Camp Hill, PA 17001
I
,
Tel. Number
(570) 675-2819
(570) 675-7362
(570) 675-7601
(570) 675-7602
(570) 675-7603
(570) 675-7604
(570) 675-7605
(570) 675-7606
(570) 675-7607
(570) 675-7608
(570) 675-7609
(570) 675-7610
(570) 675-7611
(570) 675-7612 .
(570) 675-7613'
(570) 675-7614
(570) 675-7615
(570) 675-7616
(570) 675-7617
(570) 675-7618
(570) 675-7619
(570) 675-7620
(570) 675-7621
(570) 675-7622
(570) 675-7623
(570) 675-7624
(570) 675-7625
(570) 675-7626
(570) 675-7627
(570) 675-7628
- Facility Name
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS .
. SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
$CI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS.
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
. Address
@FOLLIES ROAD'
@FOLUES ROAD"
@FOLLIES ROAD'
@FOLLIES ROAD
@FOLLIES ROAD
@FOLLIES ROAD
@FOLUES ROAD'
@FOLLIES ROAD
.
@FOLLIES ROAD
@FOLLIES ROAD
@FOLLIES ROAD
@FOLLIES ROAD
@FOLLIES ROAD .
@FOLLIES ROAD
@FOLLIES ROAD
@FOLUES ROAD .
@FOLLIES ROAD
@FOLUES ROAD
@FOLLIES ROAD
@FOLLIES ROAD
@FOLLIES ROAD
@FOLLIES ROAD
@FOLLIES ROAD
@FOLLIES ROAD
@FOLLIES ROAD
@FOLLIES ROAD
@FOLLIES ROAD
@FOLLIES ROAD
@FOLLIES ROAD
@£OLLIES ROAD . _
City
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DA!-LAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
LEC
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTf:J
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
. COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWE;AkTH
COMMONWE~~TH
COMMONWEALTH
add
disc
DATE OF ORDER
61912003
7/16/2003
..
2/9/2005 Worksheet in L: Word pro Document 2004 Payphone & Inmate Telephone Services RFP #2002-081-2580-011 Sections 1 &2.doc
move
Commonwealth of Pennsylvania
Inmate Telephone Inventory
DOC
SUB ACCT 115001977
BTN SCI-DALLAS (570) 675-7600
MAC 19501
Mail commission statement/check to:·
Mr. Steven Hilbish, Chief Support Service
PO Box 598
Camp Hill, PA 17001
Tel. Number
(570) 675-7629
(570) 675-7630
(570) 675-7631 .
(570) 675-7632
(570) 675-7507
(570) 675-7596
Facility Name
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS
SCI-DALLAS .
SCI-DALLAS
l
·1
,
~
I
Address
@FOLLIES ROAD
@FOLLIES ROAD
@FOLLIES ROAD
@FOLLIES ROAD
@FOLUES ROAD
@FOLLIES ROAD
City
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
DALLAS
LEC
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
COMMONWEALTH
add
disc
DATE OF ORDER
1
#STAS: 36
~
(
219/2005 Worksheet in L: Wordpro Document 2004 Payphone & Inmate Telephone services RFP #2002-081-2580-011 Sections 1&2.doc
move
of Pennsylvania
Inmate Telephone Inventory
DOC
Co~monwealth
BTN SCI-GREENE (724) 627-3815 '
Mail commission statemenUcheck to:
Mr. Steven Hilbish, ,Chief Support Services Se
PO Box 598
Camp Hill, PA 17001
SUB ACCT 115001977
Tel. Number
(724) 627-3815
(724) 627-3827
(724) 627-3830
(724) 627-3851
(724) 627-3871
(724) 627-3875
(724) 627-3881
(724) 627-3899
(724) 627-5029
(724) 627-5051
(724) 627-5073
(724) 627-5182
(724) 627-5187
(724) 627-5224
(724) 627-5242
(724) 627-5313
(724) 627-5334
(724) 627-5351
(724) 627-5582
(724) 627-5626
(724) 627-5661
(724) 627-5722'
(724) 627-5752
(724) 627-6363
(724) 627-6434
(724) 627-6487 ,
(724) 627-6756
(724) 627-6986
(724) 627-7070
(724) 627-7117
(724) 627-7122 '
add
disc
DATE OF. ORDER
MAC 19501
Facility Name
SCI-GREENE
SCI-GREENE'
SCI-GREENE
SCI~GREENE
-
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
' SCI-GREENE
SCI-CSREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
Address
1030 EAST ROY FURMAN
' 1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
. 1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FUR1v!AN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN,
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
City
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
LEC
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
AI-LTEL
A!-!-TEL
ALLTEL'
move
:
\
----
2/9/2005 Wor~sheet in L: Wordpro Document 2004 Payphone & Inmate Telephone 3ervic~s RFP #2002-081~2580-011 Sections1&2.doc
Commonwealth of Pennsylvania
Inmate Telephone Inventory
DOC
BTN SCI-GREENE (724) 627-3815
Mail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services SE
PO Box 598
Camp Hill, PA 17001
SUB ACCT 115001977
TeJ. Number
(724) 627-7127
(724) 627-7128
(724) 627-7695
(724) 627-8325
(724) 627-8705 .
(724) 627-8945
(724) 627-9410
(724) 627-9660
(724) 627-9681
(724) 627-9720
(724) 627-9896
(724) 852-1013
(724) 852-1117
(724) 852-1148
(724) 852-1523
(724) 852-2039
(724) 852-2080
(724) 852-2114
(724) 852-2170
(724) 852-2195
(724) 852-2218
(724) 852-2584
(724) 852-2793
(724) 852-2839
(724) 852-2992
(724) 852-3049
(724) 852-3093
(724) 852-3094
(724) 852-3112
(724) 852-3120
[(724) 852-3128
Facility Name·
SCI-GREENE
SCI~GREENE
"l
add
disc
: DATE OF ORDER
MAC 19501
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE .
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE·
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE .
SCI-GREENE
SCI-GREENE
SCI-GREENE
' SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
. SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
Address
. 1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FU RMAN .
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN .
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
.
City
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBUI'G
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
LEC
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL .•
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
A!-LTEL
AL~TEL
ALLtEL
move
I
.
I
..
- -
--
.
2/9/2005 Worksheet in L: Wordpro Docu.ment 2004 Payphone & Inmate Telephone services RFP #2002-081-2580-011 Sections 1&2.doc
-- - - - - - -
Commonwealth of Pemisylvania
, Inmate Telephone Inventory
DOC
BTN SCI-GREENE (724) 627-3815
Mail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services S{
PO Box 598
Camp Hill, PA 17001
SUB ACCT 115001977
Tel. Number
(724) 852-3159
(724) 852-4009
(724) 852-4030
(724) 852-4037
(724) 852-4038
(724) 852-4051
(724) 852-4054
(724) 852-4055
(724) 852-4060
(724) 852-4066
(724) 852-4069
(724) 852-4108
(724) 852-4131
(724) 852-4212
(724) 852-4245
(724) 852-4317
(724) 852-4353
(724) 852-4428
(724) 852-4443
(724) 852-4445
(724) 852-4446
(724) 852-4449
(724) 852-4451
(724) 852-4490
_(724) 852-4494
#STAS:87
add
disc
DATE OF ORDER
MAC 19501
Facility Name
SCI-GREENE
SCI-GREENE
' SCI-GREENE' ,
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE
SCI-GREENE '
-
-
-
Address
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN'
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
" 1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST RO¥i FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EA$T ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
1030 EAST ROY FURMAN
--
- -
---------
, City
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESB1JRG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
WAYNESBURG
-WAYNESBURG
LEC
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALI,TEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL·
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
move
,
I
------
2/9/2005 Worksheet in L: Wordpro Document 2004 'Payphone & Inmate Telephone Siarvices RFP #2002-081-2580-011 Sections 1&2.doc
Commonwealth of Pennsylvania
Inmate Telephone Inventory .
DOC
I
SUB ACCT 115001977
6TN SCI-MERCER (724) 748-3080
MAC 19501
< :
Mail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services
PO Box 598
Camp Hill, PA 17001
,
Tel. Number
(724) 748-3312
(724) 748-3313
(724) 748-3314
(724) 748-3329
(724) 748-3350
(724) 748-3351 .
(724) 748-3371
(724) 748-3374
(724) 748-3383
(724) 748-3392
(724) 748-3399
(724) 748-3420
(724) 748-3422
(724) 748-3464
(724) 748-3471
(724) 748-3473
(724)748-3479
(724) 748-3486
(724) 748-3487
(724) 748-3499
(724) 748-3510 .
(724) 748-3518
(724) 748-3524
(724) 748-3525
(724) 748-1056
#STAS: 25
Facility Name
SCI-MERCER
SCI-MERCER
SCI-MERCER'
SCI-MERCER
SCI-MERCER
SCI-MERCER .
SCI-MERCER
SCI-MERCER
SCI-MERCER
SCI-MERCER
. SCI-MERCER
SCI-MERCER
SCI-MERCER
SCI-MERCER
SCI-MERCER
SCI-MERCER
SCI-MERCER
. SCI-MERCER
SCI-MERCER
SCI-MERCER '.
SCI-MERCER'
SCI-MERCER
SCI-MERCER
SCI-MERCER
SCI-MERCER
-
-
-
I
J
Address
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE.
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
801 BUTLER PIKE
-
LEC
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT,
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT
SPRINT
City
MERCER
MERCER
MERCER
MERCER
MERCER
MERCER
MERCER
MERCER
MERCER
MERCER
MERCER
MERCER
MERCER
MERCER
MERCER
MERCER
MERCER
MERCER
MERCER
MERCER
MERCER
. MERCER
MERCER
MERCER'
MERCER
-
-
-
---
add
disc
DATE·OF ORDER
move
-
I
,
--
-
--
-
2/9/2005 Worksheet in L: Word pro Document 2004 Payphone & Inmate Telephone ~rvices RFP #2002-081-2580-011 Sections 1&2.doc
..
_----------
Commonwealth of Pennsylvani"a
Inmate Telephone Inventory
DOC
I
..
BTN SCI-MUNCY (570) 546-2478
,
Mail commission statement/check' to:
Mr. Steven Hilbish, Chief Support Services Section
PO Box 598
Camp Hill, PA 17001
i
I
,
i
SUB ACCT 115001977
Tel. Number
(570) 546-2478
(570) 546-2793
(570) 546-7484
(570) 546-7485
(570) 546-7486
(570) 546-7488
(570) 546-7804
(570) 546-8027
(570) 546-8039
(570) 546-9100
(570) 546-9102
(570) 546-9103
(570) 546-9104
(570) 546-9106
(57P) 546-91 OB
(570) 546-9109
(570) 546-9111
(570) 546-9112
(570) 546-9113
. (570) 546-9114
(570) 546-9115
(570) 546-9117
(570) 546-911"8
(570) 546-9119
(570) 546-9120
(570) 546-9332
(570) 546-9333
#STAS:27
MAC 1950"1
Facility Name
SCI-MUNCY
SCI MUNCY
.
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY·
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY 008 CLS OF SVC
SCI-MUNCY 008 CLS OF SVC
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY
SCI-MUNCY
/
. Address
BOX 180
!;lOX 180
BOX 180
BOX 1BO
BOX 180
BOX 180
BOX 180
BOX.1BO
BOX 1BO
BOX 180
BOX 180
BOX 180
BOX 180
BOX 180
BOX 180
BOX-180
. BOX 180
BOX 180
BOX 1BO
BOX 18Q
BOX 180
BOX 1"80
BOX 180
BOX 180
BOX 180
BOX 1BO
BOX 180
,
City
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCy'
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
MUNCY
add'
disc
DATE OF ORDER
LEC
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL
ALLTEL'
ALLTEL .
ALLTEL
move
ORPHAN
-.,
.,
,
-
219/2005 Worksheet in L: Wordpro Document 2004 Payphone & Inmate Telephone Services RFP #2002-081-2580-011 Sections 1&2.doc
Commonwealth of Pennsylvania
Inmate Telephone Inventory
DOC
_.
BTN SCI-WAYMART (570) 488-5711
Mail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services Sec
PO Box 598
Camp HiII"PA 17001
SUB ACCT 115001977
Tel. Number
(570) 488-5711
(570) 488-5712
(570) 488-5713
(570) 488-5714
(570) 488-5715
(570) 488-5716
(570) 488-5717
(570) 488-5718
(570) 488-5720
(570) 488-5721
(570) 488-5722
(570) 488-5723
(570) 488-5724
(570) 488-5725
(570) 488-5726
(570) 488-5727
(570) 488-5728 '
(570) 488-5729
(570) 488-5730
(570) 488-5731
(570) 488-5732
(570) 488-5733
(570) 488-5734 .
(570) 488-5735
(570) 488-5736
(570) 488-5737
(570) 488-5738
(570) 488-5739
(570) 488-5740
(570) 488-5741
1(570) 488-5742
MAC 19501
Facility Name
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI~WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI~WAYMART
SCI-WAYMART
SCI~WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART '
SCI-WAYMART
SCI-WAYMART .
SCI-WAYMART
. SCI-WAYMART
Address
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. 'BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE·6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX'256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
' P.O. BOX 256 ROUTE 6
P.O" BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
p.o. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O: BOX 256 ROUTE 6
P.O. BOX 256 ROUTE'6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
City
WAYMART
WAYMART'
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
. WAYMART
WAYMART
LEC
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTHGANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
. SOUTH CANAAN
. SOUTH CANAAN'
SOUTH CANAAN
SOUTH CANAAN
SO!.JTH CANAAN
SOUTH CANAAN
add
disc
DATE OF ORDER
2/9/2005 Worksheet in L: Wordpro Document 20041?ayphone & Inmate Telephone Services'RFP #2002-081-2580-011 Sections 1&2.doc
" .
...
. .
move
I
!
!
·1
Commonwealth of Pennsylvania
Inmate Telephone Inventory
DOC
BTN SCI-WAYMART (570) 488-5711
;
i
.\
I!
-
Mail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services Sec
PO Box 598
Camp Hill, PA 17001
,
SUB ACCT 115001977
Tel. Number
(570) 488-5743
(570) 488-5744
(570) 488-5745 .
(570) 488-5746
(570) 488-5747
(570) 488-5748
(570) 488-5749
(570) 488-5750
(570) 488-5751
(570) 488-5752
(570) 488-5753
(570) 488-5754
(570) 488-5755
(570) 488-5756
(570) 488-7021
MAC 19501
Facility Name
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART
SCI-WAYMART·
Address
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O: BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX.256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P.O. BOX 256 ROUTE 6
P;O. BOX 256 ROUTE 7
City
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART.
WAYMART
WAYMART
WAYMART
WAYMART
WAYMART
·WAYMART.
LEC
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTHCANMN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
SOUTH CANAAN
add
disc
DATE OF ORDER
I
#STAS:46.
1
I
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I
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219/2005 Worksheet in L: Wordpro Do~ument 2004 Payphone & Inmate Telephone services RFP #2002-081-:2580-011 Sections 1&2.doc
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-----~---
Commonwealth of Pennsylvania
fomate Telephone Inventory
DOC
,
,
I
I
I
I
BTN SCI-CHESTER (610) 872-9618
..
Mail commission statement/check to:
iMr. Steven Hilbish, Chief Support Services Section
PO Box 598
Camp Hill, PA 17001
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ISUB ACCT 115001977
Tel. Number '
(610) 872-9671
(610) 872-9673
(610) 872-9676
(610) 872-9691
(610) 872-9696
(610) 872-9697
(610) 872-9700
(610) 872-9703
(610) 872-9705 .
(610) 872-9708
(610) 872-9710
(610) 872-9712
(610) 872-9714
(610) 872-9718
(610) 872-9719
(610) 872-9722
(610) 872-9725
(610) 872-9727 .
(610) 872-9729
(610) 872-9731
(610) 872-9732
(610) 872-9735
(610) 872-9737
(610) 872-9739
(610) 872-9749
(610) 872-9751
(610) 872-9752
(610) 872-9753
(610) 872-9755
.
MAC 19501
Facility Name
SCI-CHESTER .
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER'
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
-----
Address
500 E4 ST
500E4ST
500E4ST
500 E4 ST
. 500 E4'ST
500 E4 ST
500E4ST
500 E4 ST
500 E4 ST
500E4$T
500E4ST
500 E4 ST
500E4ST
500 E4 ST
500 E4 ST
500E4ST
500 E4 ST
500 E4 ST
500 E4 ST
500 E4 ST
500 E4 ST
500E4ST
500E4ST
500 E4 ST
500 E4 ST
500 E4 ST
500 E4 ST
500E4ST
500E4ST'
-
City
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER.
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
. CHESTER
CHESTER
CHESTER
CHESTER
add
disc
. DATE OF ORDER
LEG
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON·
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
,
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
move
---
.
.
. 219/2005 Worksheet in L: Wordpro Document 2004 Payphone & Inmate Telephone ServicEls RFP #2002-081-2580-011 Sections 1&2.doc
----~--~-
Commonwealth of Pennsylvania
Inmate Telephone Inventory
DOC
BTN SCI-CHESTER (610) 872-9618
iMail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services Section
IPO Box 598
Camp Hill, PA 17001
'.
SUB ACCT 115001977
I
Ii
I
I
I.
I
I
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Tel. Number
(610) 872-9757
(610) 872-9758
(6~0) 872-9759
(610) 872-9761
(610) 872-9762
(610) 872-9767
(610) 872-9770
(610) 872-9771
(610)872-9773
(610) 872-9774
(610) 872-9775
(610) 872-9776'
(610) 872-9777
(610) 872-9781
(610) 872-9787
(610) 872-9788
(610) 872-9789
(610) 872-9790
(610) 872-9795
(610) 872-9796
(610) 872-97.98
(610) 872-9799
(610) 872-9801
(610) 872"9802
(610) 872-9803
(610) 872-9806
(610) 872-9807
(610) 872-9811
(6tO) 872-9812
MAC 19501
Facility Name
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
. SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
. SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
Address
500 E4 ST
500 E4 ST
500 E4 ST
500 E4 ST
500 E4 ST
500E4ST
500 E4 ST
500 E4ST
500 E4 ST
500 E4 ST
500 E4 ST
500 E4 ST
500 E 4 ST
500 E4 ST
500E4ST
500 E 4 ST
500 E4 ST .
500 E4 ST
500 E 4 ST
500 E4 ST
500 E4 ST
500 E 4.ST
500 E 4 ST
. 500 E4-ST
500 E4 ST
500 E4 ST
500E4ST
500E4ST
500 E4 ST .
City
CHESTER
. CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
GHESTER
8HESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER'
. CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
add
disc
LEC
DATE OF ORDER
. VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
·VERIZON
·VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERllON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
move
I
I
I
I
2/9/2005 Worksheet in L:, Wordpro Document 2004 Payphone & Inmate Telephone services RFP #2002-081-2580-011 Sections 1&2.doc
i
j
-
'----------~
Commonwealth of Pennsylva·nia
Inmate Telephone Inventory
DOC
BTN SCI-CHESTER (610) 872-9618
..
Mail commission statement/check to:
Mr. Steven Hilbish. Chief Support Services Section
PO Box 598
Camp Hill, PA 17001
SUB ACCT 115001977
Tel. Number
(610) 872-9813
(610) 872-9817
(610) 872-9819
(610) 872-9820 .
(610) 872-9825
(610) 872-9828
(610) 872-9829
(610) 872-9830
. (610) 872-9831
(610) 872-9839 .
(610) 872-9841
(610) 872-9842
(610) 872-9843
(610) 872-9844
(610) 872-9845
(610) 872-9847
(610) 872-9848
(610) 872-9851
(610) 872-9853
(610) 872-9856
(610) 872-9857
(610) 872-9871
(610) 872-9872
(610) 872-9873
. (610) 872-9782 .
(610) 872-9785
(610) 872-9874
#STAS: 85
----
..
MAC 19501
Facility Name
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
\ SCI-CHESTER
SCI-CHESTER .
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
. SCI-CHESTER
. SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
SCI-CHESTER
. SCI-CHESTER
SCI-CHESTER
SCI-CHESTER F BLOCK
SCI-CHESTER F BLOCK
SCI-CHESTER F BLOCK
.-
_.
.
Address
500 E4 ST
500 E4 ST
500 E4 ST'
500 E4 ST
500E4ST
500E4ST
500 E4 ST
500 E4 ST
500 E4 S~
500 E4 ST .
500E4ST
,500 E4 ST
500 E.lI. ST
500 E4 ST
500 E4ST
500 E4 ST
500 E4 ST
500 E4ST
500 E 4 ST
500 E4 ST
500 E4 ST
500 E 4 ST
500 E4 ST
500 E4 ST
.500E4ST
500 E4ST
500 E4 ST
City
CHESTERCHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
·CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
CHESTER
add
disc
LEC
DATE OF ORDER
VERIZON.
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
move
----
2/9/2005 Worksheet in L: Wordpro Document 2004 Payphone & Inmate Telephone services RFP #2002-081-2580-011 Sections 1&2.doc
I-
t
Commonwealth of Pennsylvania
Inmate Telephone Inventory
DOG
BTN SCI-GRATERFORD (610) 489-0107
Mail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services Section
PO Box 598
Camp Hill, PA 17001
SUB ACCT 116003382
I.
I
I
Tel. Number
(610) 489-0107
(610) 489-0108
(610) 489-0109
(610) 489-0110
(610) 489-0111
(610) 489-0112
(610) 489-0113
(610) 489-01 14
(610) 489-0115
(610)489-0116
(610) 489-0117
(610) 489-0118
(610) 489-0129
(610) 489-0140
(610) 489-0156
(610) 489-0157
(610) 489-0158
(610) 489-0195
(610) 489-0197
(610) 489-0303
(610) 489-0340
(610) 489-0381
(610) 489-0416
(610) 489-0529
(610) 489-0570
(610) 489-0687
(610) 489-0702
(610) 489-0708
(610) 489-0732
(610) 489-0754
(610) 489-0758
[161Q) 489-0760
-
MAC 19501
Facility Name'
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD .
SCI-GRATERFORD
SCI-GRATERFORD
. SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI~GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD J
-
Address
~
1 .PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISONRD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
. :1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
.
City
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
. GRATERFORD
GRATERFORD
GRATERFORD
.. GRATERFORD ,
GRATERFORD·
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
;GRATERFORD
GRATERFORD
GRATERFORD
GRATJ;:RFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD'
add
disc
lEG
DATE OF ORDER
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON .
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON·
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
219/2005 Worksheet in L: Wordpro Document 2004 Payphone & Inmate Telephone ServicEls RFP #2002-081-2580-011 Sections 1&2.doc
move'
Commonwealth of Pennsylvania
Inmate Telephone Inventory
DOC
I
. BTN SCI-GRATERFORD (610) 489-0107
1
...'
Mail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services Section
PO Box 598
..
Camp Hill, pA 17001
i,
I
,
!
I
SUB ACCT 116003382
Tel. Number
(610) 489-0934
(610) 489-0951
(610) 489-0974
(610) 489-1060
(610) 489-1160
(610) 489-1287
(610) 489-1299
(610) 489-1360
(610) 489-1375
(610) 489-1515
(610) 489-1517
(610) 489-1570
(610) 489-1700
(610) 489-1701
(610) 489-1702
(610) 489-1703
(610) 489-1704
(610) 489-1705
(610) 489-1706
(610) 489-1707
(610) 489-1708
(610) 489-1709
(610) 489-1710
(610) 489-1714
(610) 489-1783
(610) 489-1785
(610) 489-1792
(610) 489-1796
,(610) 489-2210
(610) 489-5980
(610) 489-5981
1(610) 489-5982
MAC 19501
. Facility Name
SCI-GRATERFORD
" SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD.
. . SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD .
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORP
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
'
;
,
Address
1 PRISON RD
1 PRISON RD
1,PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISONRD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1'PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISONRD
1 PRISON RD
1 PRISON RD
- -
- -
-
----
City
GRATERFORD .'
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
GRATERFORD
add
disc
LEC
. DATE OF ORDER
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
219/2005 Worksheet in L: Wordpro Document 2004 Payphone & Inmate Telephone SerVic~ RFP #2002-081-2580-011 Sections 1&2.d~c
move
I
I
Commonwealth of Pennsylvania
Inmate Telephone Inventory
DOC
BTN SCI-GRATERFORD (610) 489-0107
Mail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services Section
PO Box 598
Camp Hill, PA 17001
,
SUB ACCT 116Q03382
I
I
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i
Tel. Number
(610) 489-5983
(610) 489-5984
(610) 489-5986
(610) 489-5987
(610) 489-5988
(610) 489-5989
(610) 489-5990
(610) 489-8220
(610) 489-822.1
(610) 489-8222
(610) 489-8223
(610) 489-8224
(610) 489-8225
(610) 489-8226
(610) 489-8227
(610) 489~8228
(610) 489-8229
(610) 489-8230 .
(610) 489-8231
(610) 489-8232
(610) 489-8233
(610) 489-8234
(610) 489-8235
(610) 489-8236
(610) 489-8237.
(610) 489-8238
(610) 489-8239
(610) 489-8240 .
(610) 489-8241
(610) 489-8242
(610) 489-8243
,(610) 489-8244
-
MAC 19501
Facility Name
SCI-GRATERFORD
SCI-GRATERFQRD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-G·RATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD·
SCI-GRATERFORD
SCI~GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
. SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCH3RATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
Address
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
·1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD ..
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RP
·1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
add
disc
City
LEC
DATE OF ORDER
GRATERFORQ
VERIZON .
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
VERIZON
GRATERFORD
GRATERFORD
VERIZON
GRATERFORD
VERIZON
VERIZON
GRATERFORD
VERIZON
GRATERFORD
GRATERFORD
VERIZON
VERIZON
GRATERFORD
VERIZON
GRATERFORD
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
VERIZON
GRATERFORD
GRATERFORD . VERIZON
GRATERFORD
VERIZON
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
GRATERFORD
VERIZON
VERIZON· .
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
GRATERFORD
VERIZON
-
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219/2005 Worksheet in L: Wordpro Document 2004 Payphone & Inmate Telepho!1e SeIVic@:; RFP #2002-081-2580-011 Sections 1&2.doq
.
move
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Commonwealth of Pennsylvania
Inmate Telephone Inventory
pOC
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,BTN SCI-GRATERFORD (610) 489-0107
'
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Mail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services Section
PO Box 598
Camp Hill, PA 17001
SUB ACCT 116003382
Tel. Number
(610) 489-8245
(610) 489-8246
(610) 489-8247
(610) 489-8248
(610) 489-8249
(610) 489-8250
(610) 489-8251
(610) 489-8252
(610) 489-8253
(610) 489-8254
(610) 489-8261
(610) 489-8262
(610) 489-8263
(610) 489-8264
(610) 489-8265,
(610) 489-8266
(610) 489-8267
(610) 489-8268
(610) 489-8269
(610) 489-8777
(610) 489-9262
(610) 489-9381
(610) 489-9382
(610) 489-9383
(610) 489-9384
(610) 489-9385
(610) 489-9386
(610) 489-9387
(610) 489-9388
(610) 489-9801
(610) 489-9804
llli.1..Ql.1E1~-:.981 0
..
~.
MAC 19501
Facility Name
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
, SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-G'RATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
, SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SChGRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD .
- --
:
-
-
Address
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 'PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD,
1 PRISON RD
1 PRISON RD
,1 PRISON RD
1 PRISON RD
1 PRISON RD
, -
-
--
--
add
disc
City
LEC
DATE OF ORDER
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD' VERIZON'
GRATERFORB
VERIZON
GRATERFORD
VERIZON
GRATERFORQ
VERIZON
GRATERFORD
VERIZON
GRATERFORD
\7ERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD ' VERIZON
VERIZON
GRATERFORD
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
GRATERFORD
VERIZON
GRATERFORD
VERIZON
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON 4/29/2003
_JGRATERFORD
219/2005 Worksheet in L: Wordpro Document 2004 Payphone'& Inmate Te)ephone Service!s RFP #2002-081-2580-011 Sections 1&2.doc
move
I
I
I
------
------------~
Commonwealth of Pennsylvania
Inmate Telephone Inventory
.
DOC
I
i
\.
Ii
Mail commission statement/check to:
Mr. Steven Hilbish,.Chief Support Services Section
PO Box 598
Camp Hill, PA 17.001
SUB ACCT 116003382
[
I·I
.
BTN SCI-GRATERFORD (610) 489-0107
Tel. Number
(610) 489-9824
(610) 489-9825.
(610) 489-9917
(610) 489-9918
(610) 489-9945
(610) 489-9946
(61 0) 489-9973
(610) 489-9983
(610) 489-9989
(61D) 489-5993
(Pi 0) 489-0196
(610) 489-5991
(610) 489-9914
(610) 489-9915
(610) 831-9907
(610) 831-9912
../
!
MAC' 19501
Facility Name
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
. SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
SCI-GRATERFORD
Address
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD
1 PRISON RD NEW
1 PRISON RD NEW
1 PRISON RD NEW
1 PRISON RD NEW
1 PRISON RD NEW
1 PRISON RD NEW
1 PRISON RD
1 PRISON RD
BLDG L2 OSU
BLDG L2 OSU
BLDG L2 OSU
BLDG L2 OSU
BLDG L20SU
BLDG L2 OSU
City
LEC
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
. GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD
VERIZON
GRATERFORD .. VERIZON
GRATERFORD ! VERIZON
add
disc
DATE OF ORDER
4/29/2003
4/30/2003
4/30/2003
4/30/2003
4/30/2003
4/29/2003
4/29/2003
#STA144
TIY:
--
1
-----
-
219/2005 Worksheet in L: Wordpro Document 2004 Payphone & Inmate Telephone Service:; RFP #2002-081-2580-011 Sections 1&2.doc
move
!
----I
'-'Commonwealth of Pennsylvania
Inmate Telephone Inventory
DOC
BTN SCI-GREENSBURG (724) 832-2612
MAC 19501
SUB ACCT 115001977
Mail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services Sectio
PO Box 598
Camp Hill, e,A 17001 .
..
-
..
Tel. Number .
(724) 832-2612
(724) 832-2613
(724) 832-2614
(724) 832-2625
(724) 832-2626
(724) 832-2638
(724) 832-2642
(724) 832-2643
(724) 832-2644
(724) 832-2649
(724) 832-2790
(724) 832-2806
(724) 832-2807·
(724) 832-2808
(724) 832-3002
(724) 832-3860
(724) 832-3861
(724) 832-3862·'
(724) 832-3863
(724) 832-3865
(724) 832-3866
"(724) 832-3867
(724) 832-3868
(724) 832-3869
(724) 832-3870
(724) 832-3871
(724) 832-3872 .
(724) 832-3873
(724) 832-3874
(724) 832-3875
Facility Name
SCI-GREENSBURG
SCI-GREE;NSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
.
SCI~GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREj::NSBURG
SCI-GREENSBURG
- -
---
.I
Address
@ROUTE119S
@ROUTE119S
@ROUTE119S
@ROUTE119S
@ROUTE119S
@ROUTE 119 S
@ROUTE 119 S
@ROUTE119S
@ROUTE 119 S
@ROUTE 119 S
@ROUTE 119 S
@ROUTE119 S
@ROUTE 119 S
@ROUTE119S
@ROUTE119S
@ROUTE~19 S
@ROUTE119S
@ROUTE 119 S
@ROUTE119S
@ROUTE 119 S
@ROUTE119S
. @ROUTE 119 S
@ROUTE119S
@ROUTE119S
@ROUTE 119 S
@ROUTE119S
@ROUTE 119 S
@ROUTE119 S
@ROUTE119S
_@ROUTE 119 S
City
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
add
disc
DATE OF ORDER .
LEC
VERIZON
VERIZON
VERIZON
,
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON .'
VERIZON ..-:':
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
I
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
. VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
move
;'
-
219/2005 Worksheet in L: Wordpro Document 2004 Payphone & Inmate Telephone SerVices RFP #20P2-081-2580-011 Sections 1&2.doG
I
Commonwealth of Pennsylvania
Inmate Telephone \nventory
DOC
..
SUB ACCT 115001977
BTN SCI-GREENSBURG (724) 832-2612
..
MAC 19501
I
Mail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services Sectior
PO Box 598
Camp Hill, PA 17001
Tel. Number
(724) 832-3876
(724) 832-3877
(724) 832-3879
(724) 832-9955
(724) 832-9956
(724) 832-9957
(724) 832-9958
(724) 832-9959 .
(724) 832-9960
(724) 832-9961 .
(724) 837-9970
(724) 837-9966
~S4~~ ....._ _ _ ·
Facility Name
Sq-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
SCI-GREENSBURG
-
-
2/9/2005 Worksheet in L: Wordpro
- - - - _ .. _
..
Address.
@ROUTE 119 S
@ROUTE119S
@ROUTE119S
@ROUTE 119 S
@ROUTE119S
@ROUTE 119 S
@ROUTE 119 S
@ROUTE119S
@ROUTE 119 S
@ROUTE 119 S
@ROUTE 119 S'
. @ROUTE 119 S
-
City
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG
GREENSBURG·
GREENSBURG
GREENSBURG
GRE~NSBURG
GREENSBURG
GREENSBURG
add
disc
LEG
DATE OF ORDER
VERIZON
VERIZON
VERIZON·
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON.
VERIZON 5/30/2003
. VERIZON ·5/30/2003
move
~
---
Documen~ 2004 Payphone & Inmate Telephone services RFP #2002-081-2580-011 Sections 1 &2.doc
-Commonwealth of Pennsylvania
Inmate Telephone Inventory
DOC
I
DQC-SCI Pittsburg Closed December, 2004 IBTN SCI-PITTSBURGH (412) 734-4310
SUB ACCT 115001977
MAC 19501
Mail commission statement/check to:
Mr. Steven Hilbish, Chief SUpport SerVices S
P.O Box 598
Camp Hill, PA 17001
Tel. Number
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
-
- -
-------
Facility Name
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBU RGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBU RGH
SCI-PITTSBURGH
SCI-PITTSBURGH SCI-PITTSBURGH
SCI-PIUS BURGH
SCI-PITTSBURGH
- SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTS BURGHSCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGI-:I
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
-
-
..
,
Address
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
--
--
---
City
. PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
LEC
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON __
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
disc
add
-DATE OF ORDER
-move
-
I
219/2005 Worksheet in L: Wordpro Document 2004 Payphone & Inmate Telephone Services RFP #2002-081-2580-011 Sections 1&2.doc
I
-~-----------------"----"---""."""""."-
Commonwealth of Pennsylvania
Inmate Telephone ."nventory
'DOC
l
DOC-SCI Pittsburg Closed December, 2004
BTN SCI-PITTSBURGH (412) 734-4310
:SUB ACCT 11500"1977
MAC 19501
I
\
Mail commission statemenUcheck to:
Mr. Steven Hilbish, Chief Support Services S
PO Box S9S
Camp Hill, PA 17001
Tel. Number
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
~9/2005
Facility Name
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBU RGH
SCI-PITTSBURGH
SCI-PITTSBURGH
" SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
....
Address
3001 BEAVER AVE "
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE "
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
" 3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVERAVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
--
'.'
City
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH·
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PiTtSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
PITTSBURGH
LEC
VERIZON
VERIZON
VERIZON
VERIZON "
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
VERIZON
add
disc
DATE OF ORDER
move
,
"
"
Worksheet in L: Wordpro· Document 2004 Payphorie & Inmate Telephone services RFP #2002-08t-2580-011 Sections 1&2.doc
Commonwealth ofPennsylvania
Inmate Telephone Inventory
DOC
'.
[DOC-SCI Pittsburg Closed December, 2004
'"
BTN SCI-PITTSBURGH (412) 734-4310
SUB ACCT 115001977
MAC 19501'
'.
Mail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services S
PO Box 598
Camp. Hill, PA 17001
>
I
I
..
,
Tel. Number
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Rem0ved
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
Removed
RelT!oved
Removed
Removed
Removed
Removed
. Removed.
Removed
.
Facility Name
ISCI-PIDSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
SCI-PITTSBURGH
ISCI-PITTSBURGH
Address
3001B.EAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE'
. 3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
- 3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVJ;:R AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE .
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE
3001 BEAVER AVE:
3001 BEAVER AVE
-----
LEC
City
VERIZON
PITTSBURGH
PITTSBURGH
VERIZON
VERIZON
PITTSBURGH
VERIZON
PITTSBURGH
VERIZON
PITTSBURGH
,
VERIZON
PITTSBURGH
PITTSBURGH
VERIZON
VERIZON
PITTSBURGH
PITTSBURGH
VERIZON
VERIZON
PITTSBURGH
VERIZON
PITTSBURGH
VERIZON
PITTSBURGH
PITTSBURGH
VERIZON
PITTSBURGH
VERIZON
PITTSBURGH
VERIZON
PITTSBURGH . VERIZON
. PITTSBURGH
VERIZON'
VERIZON
PITTSBURGH
VERIZON
PITTSBURGH
VERIZON
PITTSBURGH
VERIZON
PITTSBURGH
PITTSBURGH
VERIZON
VERIZON
PITTSBURGH
PITTSBURGH
VERIZON
VERIZON
PITTSBURGH
VERIZON
PITTSBURGH
VERIZON
PITTSBURGH
VERIZON
PITTSBURGH
PITTSBURGH 'VERIZON
VERIZON
PITTSBURGH
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disc
DATE OF ORDER
move
I
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2/9/2005 Worksheet in L: yvordpro Document 2004 Payphone & Inmate Telephone services RFP #2002-081-~580-011 Sections 1&?doc
,Commonwealth of P,ennsylvania '
Inmate Telephone Inventory'
DOC
I
DOC-SCI Pittsburg Closed December, 2004
BTN SCI-PITTSBURGH (412) 734-4310
MAC 19501
SUB ACCT 115001977
"
Mail commission statement/check to:
Mr. Steven Hilbish, Chief Support Services S
PO Box 598
Camp Hill, PA 17001
Tel. Number
Removeo
Removed
Facility Name
SCI-PITTSBURGH
SCI-PITTSBURGH
,
'
..
,
Address
3001 BEAVER AVE
3001 BEAVER AVE
,
TTY:
I
add
disc
DATE OF ORDER
LEC.
VERIZON
VERIZON
City ,
PITTSBURGH
PITTSBURGH
move
.
# STAS: 92 SCI Pittsburg closed December 2004 '
,
"
"
.
1
·1
-----
-
,
219/2005 Worksheet in L: Wordpro Document 2004 Payphone & Inmate Telephone services RFP #2,002-081-2580-011 Sections 1&2.doc
---
Attachment 5 - Se'ction 2
Department of Corrections (DOC) ,
Inmate Telephone Cutover Schedule
The inmate control system technicalrequirements are listed in Section 5-B ofthis RFP. These
requirements are to be considered minimum and must be included in any proposal, regardless of
what other services the Contractor includes in its proposal. All inmate telephone systems shall
be installed using a procedure such that there shall be no interruption of inmate telephone
serviCe. The installation schedule below is alphabetical listed and will be used to evaluate the
Contractor's cutover schedule. The order of the installations at the DOC-SeIs will be
determined by the DOC after the award has been inade. Each responding Contractor must
submit a detailed cutover sche,dule with its proposal, including time frames for the various
stages of installation, including tests, acceptance by the Commonwealth including ending time
of the project.
The following timetable will be completed by the Contractor and is to start with the signing of
the contract:'
)
,
Time ofInstallation including tests
Test & Acceptance Date
State Correctional Institution' (SCI)
Albion
, Cambridge Springs '
Camp Hill &
*
Chester
Coal
Cresson
Dallas
Fayette
Forest **
Frackville
Graterford
Greene
Greensburg
Houtzdale
Huntingdon
Laurel Highlands
Mahanoy
Mercer
Page 242 of297
I
,
Muncy
Pine Grove
Quehanna Boot Camp
Retreat
Rockview
Smithfield
Somerset
Waymart
*Office of Security, Office ofProfe~sional
** Forest opened October 4, 2004)
I
Page 243 of 297
- - - - - - - - - - - - _ . _ - - _ ... ...!
Attachment 6 - Section 2
Verizon Inmate Collect and Prepaid Tariffs
-m
i:'~' .~,~
:.,. • ,1\:
.. ,.
,I"M •.
:
PUC #500 Section PA COfllJ Svc 500 VSSI pa-tariff. pdf
Tariff SectIon 35B.pdl
36A.pdf
11
PUC #500 Section
38A.pdf
PUC #500 Section
'40A.pdf
If; ~
PUC #500 Section
39A.pdf
PUC #500 SectIon
37A.pdf
Page 244 of 297
";'i
VERIZON PENNSYLVANIA INC.
INFORMATIONAL 'TARIFF
FOR COMPETITIVE SERVICES
Pa. P.D.C.-No. 500
Section 36A
1st Revised Sheet 1
Canceling Original Sheet 1
OPERATOR SERVICES
*
A.
*
*
(C)
GENERAL
The following regulations and rates apply. t'o local message calls placed through
an Operator or Customer Dialed Calling Card, Operator $tation-t'O-Station and
Mechanized Statiori-to-Station calls b~tween points in the local calling area.
B. '. REGpLATIONS
1.
The following rates schedules apply to calls placed through a Residence Dial
Tone Line, Business Dial Tone Line, and Pay Telephone Line.
2.
All other applicable rates, charges' and regulations can be found in other
tarif.fs of the Company.
: '
3.
The ,local calli~g areas 'of each Exchange Area are those which appear in this
tariff under "Exchange Areas or Zones".
4.
Local Calling Areas and Exchange Area Maps are contained in D. and E.
preceding.
~
ISSUED AUGUST 31, 2001
EFFECTIVE
....
SEPT~MBER
------------_._.._,-----_._-_._--------_._-----_._-,--_.
1, 2001
__._._-.,,-,._--'--------.__ .-
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. SOO
Section 36A
,2nd Revised Sheet 2
Canceling 1st Revised Sheet 2
Operator Services
C.
RATES
The rates, for originpting
1.
me~sages
are listed below.
To points to which the Local General Tariffs for each Exchange Area indicate
service is furnished on a Local Area Unlimited Usage Package basis, rates
per message are:
Calling Card Customer Dialed, Initial 3 Minutes ................. .
Operator Station-to-Stationt , Initial 3 Minutes ............... ", .
Mechanized Station-to-Station, Initial 3 Minutes ................ .
Mechanized S'tation-to-Station Corrections Collect Call,
Initial 3 Minutes .... , ....................................... .
Operator All Types Op'erator P~rson-To-Person, Initial 3 Minutes ..
All Classes of Service Overtime, Each 3 Minutes ................. .
2,.
.7 S
2.S0
2.S0
$
(C)
1.7S(I)
4.S0
.OS
To point~ to which the Loc~l General Tariffs for each 'Exchange Area indicate
that local service is offered on a measure,d local use basis, the following
rates apply for Coin Calls in addition to the Dialed Station-to~Statian:
Measured Local Use rates in C.4 follpwing;
Coin Paid Customer Dialed ........ : ... ',' ....... ; ........ ~ ....
Calling Card Customer Dialed, Initial 3 Minutes .............
Operator Station-to-Stationt .................................
Mechanized Station-to-Station .................. '.............
Mechanized Station-to-Station Corrections' Collect Call., ..., ..
Person-To-Person. " ..........................................
.
.
.
.
.
.
$
.2,S
.7S
2,. SO
2.50
1. 75 (I)
',4.S0
NOTE:
t
Includes Collect, Special Bi~ling Number, Bill To A Third Number calls and
Hotel/Motel Guest originated operator completed calls. The live op'erator
surcharge will be waived for victims of domestic violence, the staffs of'
domestic violence program agencies (when involved in domestic violence
counseling) and emergency services personnel (while in che'performance of
their jobs) .
ISSUED OCTOBER 18, 2002
,
.._,._.,._-_..,,----._.
---
EFFECTIVE OCTOBER 19, 20
J
.. _._._..M_. _________ ·_·__ ·_____ ....- - - - - - - - - - - - - - - - - - - - - . - . - - - - - - - - - - - - - - - . - - - -..-----------.------.-..:.---.--...
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
Section 35B
2nd Revised Sheet 1
Canceling 1st Revised Sheet 1
OPERATOR SERVICES
MESSAGE TOLL SERVICE
A.
APPilICATION OF TARIFF
This Tariff applies to Operator Messag'e Toll, Service between points wi thin a
Local Access and Transport Area (LATA) and within the State of Pennsylvania.
The points between which,service is furnished on,a local basis 'are indicated by
the Local General Tariffs governing the rates for exchange 'servic~.
B.
GENERAL REGULATIONS'
, 1.
DEFINITION
Operator Message Toll Service is that of furnishing facilities for
communication between stations in different local service areas of the same
LATA in accordance with the regulations and system of rates specified in
this tariff.' 'Th~ rates'specifieCr in this tariff are in payment for 'all
service furnished between the calling and called stations.
2.
UNDERTAKING', OF TELEPHONE COMPANY,
The Telephone Company offers, subj~ct to the terms and 'conditions specified
in this tariff, the use of its facilities where available for communication
between customers.
3.
(C),
(C)
PRIORITY'OF SERVICE
In case a shortage of facilities exists at any time either for temporary or
protracted periods, the furnishing of message toll service shall take
precedence over the use of lines between central offices for the furni,shing
of special services.
4.. ' LIABILITY OF TELEPHONE COMPANY
The liability of the Company for damages arising out of mistakes, omissions,
interruptions, delays, or errors or defects in transmission, or failures or
defects in the Company's equipment occurring in the course of furnishing
service or other facilities and not ,caused by the negligence of, the
customer, of of the ,Company in failing to maintain proper standards of'
maintenance and operation and to exercise reasonable supervision, shall in
no event exceed an amount equivalent ~o the proportionate charge to the
customer for the period of service during which such mistake, omission,
interruption, delay, or error or defect in transmission, or failure or
defect in the Company's equipment occurs. Adjustments within the limits
provided herein may be made' by direct payment to the customer or by credit
,to the customer's account.
ISSUED SEPTEMBER 20, 2001
EFFECTIVE (SEPTEMBER ,,21, 2091)
MARCH 15, 2002
'__'___
'_N_~
_______. _______...________,____. _____
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No.'SOO
Section 35B
1st Revised Sheet 2
Canceling Original Sheet 2
OPERATOR SERVICES
MESSAGE TOLL SERVICE
B.
GENERAL REGULATIONS (Cont'd)
5.
USE
~se
of Service
fo~·Unlawful
Purposes
Service is furnished subject to the condition that it will not be used for
an unlawful purpose. Service will not be furnished if any law enforcement
agency, acting within its, jurisdiction, advises that such service is being
used or will be used in violation of the law, or if the Telephone Company.
receives oth~r evidence t~at such ser~ice is being or will be so used.
6.
C.
SERVICE USED FOR DATA TRANSMISSION
a.
Message toll service is available for use oh'a two-po~nt service basis
with data transmitting and/or receiving equipment fo~ the transmission
a:nd -reception of data signals.
b.
The regulations and .rates for each cal+ made for the purpose of
transmitting data signals are those applicable in this tariff for
Operator Services.
OPERATOR MESASGE TOLL SERVICE
1.
DEFINITIONS
Bill to Third Party
The term "Bill to Third Par·ty" denotes a billing arrangement by which a call
may be charged to an authorized station as determined by the Telephone
Company6ther than the station originating the call or the station where the
call is terminated.
ISSUED SEPTEMBER 20, 2001
EFFECTIVE (SEPTEMBER 21, 2001)
MARCH lSI 2002
(C)
BELL ATLANTICPENNSYLVANIA, INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SE~VICES
Pa. P.U.C.-No. 500
Section 35B
O~iginal Sheet 3
OPERATOR SERVICES
MESSAGE TOLL SERVICE
C.
OPERATOR MESSAGE TOLL SERVICE (Cont'd)
1.
DEFINITIONS (Cont'd)
calling Cart!
The term "Calling Card" denotes a billing· arrangement by whi~h a call may be
char'ged to an auth~rized Telephone Company Calling Card Number.
Collect Call
The term "Collect Call" denotes a billing .arr.angement by which the charge
for a call may be reversed provided the charge is accepted at the called
station. A colleGt call may be billed to a Calling Card or third part~
number. In the case of a collect call to a pay telephone the charges must
be billed·· to a Calling Card or third party number, or the call may be
reoriginated from the, called station.
Operator Person-to-Person
The term "Op~rator Person-to-Person" denotes that service where the person
originating the call specifies to the Company operator a particular per.son
to be reached, a particular mobile station to b~ reached through! a
Miscellaneous Common Carrier attendant, or a particular station, department,
or office to be reached through customer provided equipment (CPE).
When, after the station called has bee~ reached and while the connection
remains established, the person originating the call requests or agrees to
talk to any person other than the person specified, or to any other person
or mobile station to be reached through a Miscellaneous Common Carrier.
attendant, or to any other station, department or office to be reached
~hrough a Cent,rex or PBX attendant, the classification of the call remains
person-to-person.
Station
The term "Station" denotes the network control signaling unit and any other
equipment provided in accordance with Telephone Exchange 'Service Tariffs of
the Telephone Company's concurring and connecting 'carriers, or Tariffs of
this Telephone Company's other participating carriers, or furnished by
foreign telephone administrations, at a, customer's premises or at pay.
·telephone locations which enables a customer to establish communications
connections' and to effect communicati.ons through such connections.
Station-to-Station
The term "Station-~o-Station" ·denotes that service ,where the person
originating the call dials the telephone number desired or gives to the
Telephone Company operator the telephone number of the desired station,
Miscellaneous Common Carrier connecting circuit, Centrex, PBX, Centrex
station, or PBX station which is reached directly rather than through a
Centrex or PBX attendant, or gives only the, name and address under Which the
number of the desired station, Miscellaneous Common Carrier connecting
circuit, Centrex or PBX is liste,d and does not specify a particular person
to be reached,' nor a particular mobile station to be reached through a
Miscellaneous Common Carrier attendant, nor a particular station, department
or offic'e to be reached through a Centrex or PBX attendant.
ISSUE.D NOVEMBER 30, 1999
EFFECTIVE DECEMBER 1, 1999
.,
I
(C)
BELL ATLANTICPENNSYLVANIA, INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
Section 35B
Original Sheet 4
OPERATOR SERVICES
MESSAGE TOLL SERVICE
(C)
'C" . OPERATOR MESSAGE TOLL SERVICE (Cont' d)
1.
DEFINITIONS (Cont'd)
'The classes of service offered are as follows:
"Coin Paid Customer Dialed" is that service where the person originates the
call from a Network Controlled ,Coin ;Line telephone, dials "1" plus the
cal1ed,number, and pays for the call by depositing the coins in the coin
telephone.
"Calling Card Customer Dialed" is that service where the person originating
the ca1,l dials i,O" plus the 'called number and charges' the 'call to an
authorized T~lephone Company Calling Card Number.
"Operator Station" is that service where, the person originating the call
'dials "0" plus the called numbe:r; and charges the call to a third number,
special billing number or makes the call collect. "Operator station" is'
also that service where the person originating the call dials "0" and
requests the operator to dial the desired number and charge the call to a
Calling Card, third number, special billing number, make it a co11e,ct call
or pay for the call. All Station Time and Charge Requests are also included
in this category.
"Mechanized Station" is that service where the person originating the call
dials "0" plus the called number and charges the call to a third number or
makes the call collect by following the instructions of the a~tomated
operator rather than requesting the assistance of the live operator.
IS~UED
NOVEMBER 30, 1999
-----------_._-------.--,-----------,
EFFECTIVE DECEMBER 1, 1999
BELL ATLANTICPENNSYLVANIA/ INC.
Pa. P.U.C.-No. 500
Section 35B
Original Sheet 5
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
OPERATOR SERVICES
MESSAGE TOLL SERVICE
C.
(C)
OPERATOR MESSAGE TOLL SERVICE (Cont'd)
2.
PROCEDURE FOR DETERMINING A RATE
a.
In order to determine ,the rate for a given class of service between two
. points within a LATA and within the State of Pennsylvania/ the steps to
be followed are:
(1) Refer to the Telephone Company's Tadff Pa. p.U.e.-Toll No. 2C and
note ,the V and H coordinates for the rate centers involved,
together with any other rate information in,the V-H coordinate
columns .. In accor:dance with the instructions therein determine the
rate airline distance between the rate centers involved .
. '(2) For Harrisburg/ Philadelphia r and ~ittsburghr to points for which
th~ 'direct distance is 40 miles or less from the respective zones r
toll rates are based on the airline distance between the points.
To points for which the direct ~istances to the respective zones
are more than 40 miles r toll rates are based on the distances to.
Zone 1 with a minimum of 41 miles:
(3) Refer to the appropriate Table of Rates in 8. following. Opposite
the rate mileage step which includes the mileage determined as in
(1) preceding will be found the rates for service.be4ween the rate
centers involved.
3.
METHOD OF APPLYING RATES
Message toll service rates between points within a LATA in Pennsylvania are
based on the airline distance between rate .centers. in general, "each point
is designated as a rate ,center except that certain small towns or.
communities are assigned adjacent rate centers with which they are closely
associated for communication purposes or by community of interest and in the
large metropolitan areas there are several rate centers. Each exchange area
has one rate center except the Harrisburg r Philadelphi~r Pittsburghr
Philadelphia Suburban and Pittsburgh Suburban exchange'areas which are
divided' into zones ea~h of which has a separate rate center.
.
)
For the purpose of determining the rate distances a vertical (V) and
horizontal (H) coordinate system is used. The V~H system consists of a
series of cqordinates which represent ~ theoretical grid of vertical and
horizontal lines covering the State of Pennsylvani~. The spacing between
these lines is about 1670 feet and an intersection of any two grid 'lines
represents the. center of an area approximately one-tenth of a square mile
designated by the two coordinates.
ISSUED NOVEMBER 30 r 1999
EFFECTIVE DECEMBER lr 1999
-.--------------_._.-----
i
II
1
BELL ATLANTICPENNSYLVANIA, INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
Section 35B
Original Sheet 6
OPERATOR SERVICES
MESSAGE TOLL SERVICE
C.
(C)
OPERATOR MESSAGE TOLL SERVICE (Cont'd)
3.
METHOD OF APPLYING RATES (Cont'd)
The location of a rate center expressed in latitude and longitude can be
converted math~matical1y to its grid location, i.e., vertical (V) and
horizontal (H) coordinates. These coordinates permit calculation of the
distance between any two such rate cente'rs. The rate applicable for the
distance so obtained is as provided in SA. following.
The V and H coordinates for each rate center, and the rate center for each
central office"within the LATA' (s) within the state of Pennsylvania are
listed in the Rate Guide, Tariff Pa. P.D.C.-To11 No. 2C.
When service is available "1:=0 a point not listed in Tariff Pa. P'. U. C. -Toll
No. 2C,' the rate center is the rate center for the central office through
which exchange telephone service is furnished.
Rates for messages are based upon the day of the week and the time of day
that each initial 'minute or additional minute begins.
4.
INITI'AL MINUTE AND ADDITIONAL MINUTES
Rates are provided in terms of initial minute and additional minutes ,for
Day, Evening (Off-Peak) and Night & Weekend rate periods.
a.
Message Toll Service
Initial ~inute rates given in the Table of Rates in SA. following are
for connections of one minute or any fraction thereof.,
b.
5.
All additional minute rates 'given in the, Table of Rates in SA.
following are for each additional minute 'or any fraction thereof that
the connection continues beyond the initial minute.
TIMING OF MESSAGES
.
,
a.
The time when the connection is established, (determined in accordance
with the time - standard or day.light saving - observed at the location
of the rate center of the calling station) determines whether Day,
Evening (Off-Peak) or Night & Weekend rates apply.
(1)
In cases where a message begins in one rate period arid ends in
another, the rate in effect at that time the connection is
established applies to the initial minute. The rate for each
additional minute is the ,rate in effect at the beginning of each
additional minute of usage.
(2) On person-to-person messages, chargeable time begins when
connection is established between tue calling person and the
particular person or station specified, or an agreed alternate.
ISSUED NOVEMBER 30, 1999
, EFFECTIVE DECEMBER 1, 1999
---------"--,-----
-~--
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.D.C.-No. 500
Section 35B
1st Revised Sheet 7
Canceling Original Sheet 7
OPERATOR SERVICES
MESSAGE TOLL SERVICE
C.
OPERATOR MESSAGE TOLL SERVICE (Cont'd)
.5.
TIMING OF MESSAGES (Cont'd)
b.
Chargeable time ends when the calling station "hangs· up" thereby
releasing the network connection. If the called station "hangs up" but
the calling station does not, chargeable time ends when the netwouk
connection is released by auto~atic timing equipment' in the network.
c.
Chargeable time does not include time lost because of faults or defects
in the service;
d.
When exchange service used for Operator Services Message Toll Service
is connected through a Serv~ce Terminat~ng Arrangement or Connecting
Arrangement at a customer's premises to a communications system,
chargeable time for ali calls begins when a call from the
-....telecommunications network terminates in or passes through the ·first.
terminal equipment on that communications system. It is the customer's
responsibility to furnish answer supervision so that chargeable time
may begip.
......
6.
REVERSAL OF CHARGES (COLLECT CALLS)
The regularly' established Operator Station-to-Station or qperator Person-toPerson rates apply.
7.
RATES APPLICABLE ON CERTAIN "HOLIDAYS .
On Christmas. Day (December 25), New Year's Day (January 1), Independence Day
(July 4), Thanksgiving Day and Labor. Day the rate applicable is the Evening
(Off-Peak) rate, unless a lower rate would normally apply.
8.
TABLE OF RATES
a.
Toll Rate Schedule
Rate
Mileage
Ii1it.
Minute
1-10
11-16
17-22
23-30
31-40
41-55
56-70
71-124
125-196
$.16
.18
.20
.22.
.26
.27
.27
.27
.27
ISSUED OCTOBER 18, 2002
DAY
Each Add'l
Minute
$.08
.10·
.11
.14
.16
.16
.16
.16
.16
EVENING (OFF-PEAK)
Init.
Each Add'l.
. Minute
Minute
$.12
.15
.17
.19
.21
.2·1
.21
.21
.21
$.05
.07
.08
.10
.13
.13
.13
.13
.13
NIGHT & WEEKEND
Init. Each Add'l.
Minute Minute
$.07
.09
.10
.12
.13
.14
.14
.14
.14
'$.03 .
.05
.06
.07
.08
.09
.09
.09
.09
EFFECTIVE OCTOBER 19, 2002
----.-
---------.-.---.-----------~----..
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF'
FOR COMPETITIVE SERVICES
I
Pa. P.U.C.-No. 500
Section 35B
2nd Revised Sheet 8
Canceling 1st Revised Sheet 8
OPERATOR,SERVICES
MESSAGE TOLL SERVICE
C.
OPERATOR MESSAGE TOLL SERVICE (Cont'd)
8.
TABLE OF RATES (Cont'd)
a.
Toll Rate Schedule (Cont'd),
FOR OPERATOR-ASSISTED CALLS,
THE FOLLOWING SERVICE
CHARGES APPLY.:.
Rate Schedule'
Charge Plus:
Cal,ling Card Customer Dialed+ ...........................
Coil). Paid Customer, Dialed ... ' ...................... '......
Operator Station-to-Station* ............................
Mecha~ized Station-to-Station .......•........ '...........
Mechanized Station-to-Station Corrections Collect Call ..
Person-to-Person ......... '...............................
b.
$ .:75
$ .65
$ 2.50
$ 2.50
$ 1.75(1)
$ 4.50
TIME SCHEDULE:
DaYr
Evening and Night/Weekend Rates Apply As Follows:
(1) Day:
( 2 ) Evening:
'(3) Night/Weekend:
c.
.
.
.
.
.
.
8:00 AM to 5:00 PM, Monday through Friday
5:00 PM to 10:00 PM, Monday through 'Friday
10:00 PM to 8:00 AM, All Days
8:00 AM to 10:00 PM, Saturday and Sunday
Charges Paid for by Coin 'Deposits in a Network Controlled Coin Line
telephone.
The charge for a call paid for by coin deposit in a Network Controlled
Coin Line telephone is the sum, rounded to the nearer multiple of $.05(
of the appropriate initial minute rate, additional minute charges and
Operator Service Charge.
d.
Corrections Collect, Call - IntraLATA Toll Rate
All periods
Applies to directly dialed station-tostation calls placed Sunday through
Saturday, all time periods.
The rate is $.20 per minute or fraction
thereof.
NOTES:
*
+
Includes all Time and Charge request calls. Includes collect, special billing
number, bill to a third number calls and Hotel/Motel Guest originated operator
completed calls. The live operator surcharge will be waived for victims of
domestic violence, the staffs of domestic violence program agenci~s (when
involved in domestic violence counseling) and emergency services personnel
(while in the performance of their jobs) .
Toll calls originating from payphones made through a Telecommunications Relay
Service ('I'RS) will not exceed the rate applicable for a similar non-TRS toll,
call made using coin sent-paid, service.
ISSUED OCTOBER 18, 2002
EFFECTIVE OCTOBER 19, 2002
(C)
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
,FOR COMPETITIVE SERVICES
Pa.' P.U.C.-No. 500
Section 35B
2nd Revised Sheet 8
Canceling 1st Revised Sheet 8
, OPE;RATOR SERVICES
MESSAGE TOLL SERVICE
C.
OPERATOR MESSAGE TOLL SERVICE (Cont'd)
8.
TABLE OF RATES (Cont'd)
a.
Toll Rate Schedule (Cont'd)
FOR OPERATOR-ASSISTED CALLS,
THE FOLLOWING SERVICE
,CHARGES APPLY:
Rate Schedule
Charge Plus:
Calling Card Customer Dialed+ ........................... .
Coin Paid Customer ,Dialed ......... '...................... .
Operator Station-to-Station*,. =•.' . • . • • • . . • . • • . • . • • • . • • • • . . •
Mechanized Stati~m-to-Station ............. " .............. .
Mechanized Station-to-Station Corrections Collect Call .. .
Person-to-Person ........................................ .
b.
$
$
$
$
$
.$
.75
.65
2.50
2.50
1.75(I)
4.50
TIME SCHEDULE:.
Day, Evening and Night/Weekend Rates Apply As Follows:
(1) Day:
(2) Evening:
(3) 'Night/Weekend:
c.
8:00,AM to 5:00 PM, Monday through Friday
5:00 PM to 10:00 PM, Monday through Friday
10:00 PM to 8:00 AM, All Qays
8: 00 AM to 10: 00 PM" Saturday and Sunday
Charges Paid for by Coin Deposits in a Network Controlled Coin Line
telephone.
The charge for a cal~ paid for by coin deposit in a Network Controlled
Coin Line telephone is the sum, rounded to the nearer multiple of $.05,
of the appropriate initial minute rate, additional minute charges and
Operator Service Charge.
d.
Corrections Collect Call - IntraLATA Toll Rate
,
Applies to' directly dialed station-toAll periods
station calls placed Sunday throug~
Saturday, all time periods.
The rate is $.20 per minute or fraction
thereof.
NOTES:
*
+
Includes all Time and Charge request calls. Includes collect, special bi'iling
number, bill to a third number 'calls and Hotel/Motel Guest originated operator
completed calls. The'live operator surcharge will be waived for victims of
domestic violence, the' staffs of domestic violence program agenci,es (when
involved in domestic violence counseling) and emergency services personnel
(while in the performance of their jobs) .
Toll calls originating from payphones made through a Telecommunications Relay,
Service (TRS) will not exceed the rate applicable for a similar non-TRS toll
call made using coin sent-paid service.
ISSUED
OCTOBE~
18, 2002
EFFECTIVE OCTOBER 19, 2002,
(C)
INfORMATIONAL TARIFF
FOE COMPETITIVE SERVICES
BELL ATLANTICPENNSYLVANIA, INC.
Pa. P.U.C.-Na. 500
Section 35B
Original Sheet 9
OPERATOR SERVICES
MESSAGE TOLL SERVICE
C.
(C)
OPERATOR MESSAGE TOLL SERVICE (Cont'd)
9.
RATES APPLICABLE ON MESSAGES PLACED BY CERTIFIED SPEECH AND/OR
HEARING HANDICAPPED SPEECH AND/OR HEARING DISABLED
On calls placed by certified speech and/or hearing disabled customers who
are incapable of verb~l communication and use a telecommunications device
(e.g. teletypewriter or similar keyboard communications terminal device) for
communicatipg over the Message Toll Network, the rates in lOa. following'
will apply.
Certification of the speech an.d/or hearing disability requires the
completion of an application form certified by an agency designated by the
Telephone Company, or physician, otolarynologist or licensed speech-language
'.- path'cilogist or audi~logist.
The ~ates in lOa. following also apply on all intraLATA toll calls placed
through the Pe'nnsylvania Relay Service. No certification is required for
such rate application. .
10. TABLE OF RATES APPLICABLE TO MESSAGES PLACED BY CERTIFIED SPEECH
AND/OR HEAR1NG DISABLED RESIDENCE CUSTOMERS
a.
Toll Rate Schedule
Rate
Mileage
Init.
Minute
1-10
11-16
17-22
23-30
31-40
41-55
56-70
71-124
125-196
$ .11
.13
.14
.16
.18
.19
.20
.21
.22
b.
DAY
Each Add'l
Minute
EVENING (OFF-PEAK)
Each Add'l.
Init.
Minute
Minute
$.06
. 07
.09
.10
.11
.12
.13
.14
.15
$.07
. : 09
.11
.13
.14
.15
.16
.16
.17
NIGHT
Init.
Minute
$.03
.04
.05
.07
.08
.09
.09
.10
$.0.4
.06 '.
.06
.08
.08
.09
.10
.io
'.11
.11
&
WEEKEND
Each Add'l.
Minute
$.02
.03
',03
.04
.05
.06
.06
.07
.08
TIME SCHEDULE:
Day, Evening and Night/Weekend Rates AEEly As Follows:
Day:
8:00 AM to 5:00 PM, Monday through Friday
(2)' Evening:
5:00 PM to 10:00 PM, Monday.through Friday
(3) Night/Weekend:
10:00 PM to 8:00 AM, All Days
8 :'00 AM to 10: 00 PM, Saturday and Sunday
(1)
ISSUED NOVEMBER 30, 1999
--_...._.-._--_._-----------..,----
EFFECTIVE DECEMBER 1, 1999
._-----._--_._--_..-.- -_..-
VERIZON PENNSYLVANIA INC.,
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. ~OO
Section 35B
Original Sheet 9B
OPERATOR SERVICES
MESSAGE TOLL SERVICE
C.
(C)
OPERATOR MESSAGE TOLL SERVICE (Cont1d)
"
11. ,Public Payphone Usage. Surcharge
In addition to any applicable Operato'r Handled Service Charge, this fee
applies to all completed Local and IntraLATA 'long distance calls that are
made from a payphdne and are not paid by coins being placed in the payphone
box.
This fee 90es not apply to calls made to 'emergency numbers (911), calls to a
telecommunications relay service, or local calls for which the caller has
made .the required coin deposit.
Rates and Charges, per access line
Per Call
Public Payphone Usage...........................
ISSUED DECEMBER 14, 2001'
$.25
EFFECTIVE DECEMBER 15, 2001
---_._-----_._-----_._---_.._._._-----_._--
BELL ATLANTICPENNSYLVANIA, INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
Section 35B
Original Sheet 10
\
OPERATOR SERVICES
MESSAGE TOLL ,SERVICE
D.
(C)
CONFERENCE SERVICE
1.
TOLL CONFERENCE SERVICE
a.
Definition
Message toll conference service is that of furnishing connections
between three or more main lines on one connectipn at the same time.
b,.
Conditions Under Which Service Is Furnished
(1) Service is furnished where and to the extent that facilities
permit .
(2) All lines 'on a conference ponnection may be so interconnected that
each may communicate with all the others, or arrangements may be' ,
made whereby 'one line will be the transmitting line and all oth.ers
receiving lines.
(3) One class o'f service only is o£.fered whet)1er the call is to
specified persons or specified telephones.
(4) The Telephone Company, upon request, will attempt to arrange for
the establishment of a conference 'connection at a specified time.
c.
Rev~rsal
of Charges {Coll~ct Calls)
Charges for conference calls may, upon request, be reversed, provided:
(1) The total charge will be billed against one called line.
(2) The ,charge is accepted at the designated line.
d.
~iming
of Messages
(
(1)
Chargeable time begins when connection is established between all
the lines on the conference.
(2)
Chargeable time ends on a given two-point connection of a
conference call when the connection is terminated by th'e
originating line or the' called line.
(3) Chargeable time' does not include time lost because of faults or
defects in the service.
ISSUED NOVEMBER 30, 1999
EFFECTIVE DECEMBER I, 1999
.... ..
~
BELL ATLANTIC':'
PENNSYLVANIA, INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
~.,.
Pa. P.U.C.-No. 500
SectiQn 35B
Original Sheet 11
OPERATOR SERVICES
MESSAGE TOLL $ERVICE
(Cl
D.. CONFERENCE SERVICE (Cont' d)
1.
TOLL CONFERENCE SERVICE (Cont "d)
e.
Rates and Charges
The rates for a conference call are the sum of:
2.
(1)
the two-point initial minute 'and addition~l minute ch'arges
determined in accordance with C.preceding for a cal~between the
originating line and each called line on the conference, and
(2)
a'service charge of $3.00 for each'called line.
LOCAL CONFERENCE SERVICE
a.
Definition
At points where the special equipment required for conference
connections is in service, the Telephone Company will undertake to
establish local conference connections between more than two lines, all
of which are within the same local service area on one connection at
. the same time, all such lines being so interconnected that each may
communicate'with all the others. The total number of lines connected
will be determined by equipment limi taii.ons .
Thes·e connections will be established on either a person-to-person or
station-to-station basis. The Telephone Company, at the request of a
customer, will undertake to arrange for the establishment of a
conference connection at a specified time.
Reversal of Charges (Collect
Charges for conference
call~
(1) The total charge will
~alls)
may, upon request, be reversed, provided:
be'~illed
against one line.
(2) The charge is accepted at the designated line.
b.
Rates and Charges
Where all lines in a conference connection are within the same local
service area, the following rates appl¥:
(1) . Usage Charge:
For each line in exce~i of the originating line:
Each one minute or fraction thereof .............. .
(2)
Service Charge:
For each called line
ISSUED NOVEMBER 30, 1999
__._._
..
..... _...
3.00
EFFECTIVE DECEMBER 1, 1999
_-_ _-........._-_.._---_ ..._._..--_ .. __.__ __.._ - - - - - .....
$ .05
.
._-_..__....- ....._---_.....__._-.-_._-----_._----------
Supplement No.7
Pennsylvania P.U.C. Tariff No.6
Original Page 34
VERIZON SELECT SERVICES INC.
SECTION 6 - MISCELLANEOUS SERVICES
6.1
Payphone Service
6.1.1
General
Payphone Service allows calls to be placed from payphones pre-subscribed to Carrier
with the assistance of an automated or live operator. Calls are billed in increments of one
minute following the initial period (minimum billing period) of four minutes. Such charges
are rounded to the next higher increment for billing purposes.
Rates are found in Section 6.1.4.
Payphones are gener.ally available to callers who want to place a Customer dialed direct
call by dialing 1 + Area Code + Telephone Number and pay for the call by depositing coins
into the payphone. Custom~r dialed direct payphonecalls are generally made without the
assistance of an Operator unless the Operator is needed to specify charges.
6.1.2 . Terms and Conditions
A. To participate in this service, Customer must dial arid complete a call from payp,h<D:lil"e
. and pay for the call by depositing coins into the payphone when the.call is made.
B.. This service includes the following types of calls:
•
Gustomer dialed direct calls that are made from a payphcine, and
•
Customer dialed direct calls that are paid for by depositing coins into the
payphone when the call is made.
C. For Customer diale'd direct calls:
•
Charges for the ihitial four-minute period will be specified by Carrier's call
processing system or by Carrier Operator prior to Custof!1er call being connected
to the called telephone number.. The connection to the called telephone will not
be made until·the total value of the coins deposited into the payphon~ ..satisfles the
specified charges.
•
Prior to the' completion of the initial four-minute period, Carrie'r's call processing
system or Carrier Operator will announce the amf:lUnt of call time rem.aining and
specify the charges to be paid for additional time period. If no additional coins are
deposited into the payphone or if the total value of coins that are deposited into
the payphone do not satisfy the specified charges for the additional period, the
call will be terminated upon completion of the initJal four-minute period.
•
Duration of each callis recorded for an initial four-minute period, and each
additional one-minute period. A fractional period of less than four minutes is
rounded up to equal whole four-minute period.
.
a
.. ' All material on this page is new.
Issued: March 19, 2002
by:
Effective: April 4, 2002
Director - Tariffs
Verizon Select Services Inc.
600 Hidden Ridge
Irving, Texas 75038
------_._--_._-------_.._------_.-
.,
I
I
I
,
i
Supplement No.8
Pennsylvania P.U.C. 'Tariff No.6
1st Revised Page 35
. Cancels Original Page 35
VERIZON SELECT SERVICES INC.
SECTION 6 - MISCELLANEOUS SERVICES (Continued)
6.1
Payphone Service (Continued)
·6.1.2
Terms and Conditions (Continued)
C. For Customer dialed direct cEills: (Continued)
•
Usage rates apply to each additional one-minute period after the initial four-minute
period.
•
Usage rates and service charge appi 24 hours a day, seven .days a week.
•
Usage rates are applied for each four-minute period or fraction thereof. The price
of a call paid for by depositing coins in the payphone is the sum of the usage
charges for the initial period and any additional period(s), plus the applicable
service charge (if any), and taxes, rounded to the nearest mUltiple 'of $.05.
•
Chargeable time begins when connection is est§blished between the calling (C)
telephone and the called telephone. Chargeable time ends when the call'ing
telephone "hangs, up". If the called telephone "hangs up", but the calli'ng
telephone does not, chargeable time ends when the network connection is
released either by automatic time equipment in the network or by Carrier
(C)
furnished equipment.
y
D. Payphone Compensation Surcharge does not apply to calls paid for by depositing
coins into the payphone, calls using Telecommunications Relay Service, and calls
originated by Customers with qualified hearing or speech impairment who are certified
by a physician as hearing or speech impaired.'
.
6.1.3.
Availability of Service
This service is available 24 hours a day, seven days a week wher-e facilities and system
.
capabilities permit.
Payphones that use network coin signaling will not be suitably equipped to accept
payment by coin for long distance calls. Alternative payment methods such as calling
card, commercial cre'ait card, billed-to-third.party number, collect and prepaid card may be
used for calls made from such telephones.
6.1.4
Rates and Charges
. These rates are applicable to 1+ sent-paid coin calls where Customer deposits coin~ into (C)
a payphone. All rate periods apply.
Initial Four'
Minutes
Per Minute
$1.00
Additional
Minutes
$.25
Issued: May 30, 2002
by:
Effective: June 14, 2002
Director - Tariffs
Verizon Select Services Inc.
600 Hidden Ridge
Irving, Texas 75038
_.,-----------------,---.. - - - ,
SU'pplement NO.8
Pennsylvania P.U.C. Tariff NO.6
Original Page 36
VERIZON SELECT SERVICES INC.
SECTION 6 ~ MISCELLANEOUS SERVICES (Continued)
6.2
Operator ~ervices ~ Payphone
6.2.1
General
Operator Services - Payphorie allows calls to be placed from payphones pre~subscribed to
Carrier for the handling of long distance traffic. These calls are placed with the assistance
of an automated I?r live operator. Calls are billed in increments of one minute. Partial
minutes are rounded to the next higher. increment for billing purposes. A one-time
operator surcharge, if applicable, will be added to the first minute of each operator
assisted call in addition to per minute rates as specified in 6.2.4.
.
The following types of calls are available for operator assistance:
•.
Collect Calls - Operator assistance for collect cgjls will 'ask the caller' to provide
li"is/her name or other identification, then contact the party at the domestic telephone
number specified by the caller, repeat the caller's identification and then ask if the
called party will 'accept charges for the.call. Ifthe called party agrees to accept the
charges, the call will be established and the associated charges for a collect calli,will
be billed to the called party's residential telephone numbe~ billing account. Collect.
calls can be either person-to-person or station-to~station.
Billed~to~Third NU,mber -. Operator assistance will establish the call.requested by
the caller and {arrange for billing of associated charges to a residential domestic
telephone number specified by the caller that is other than the calling telephone
number or the called telephone number. Requests for third number billing .are
subject to operator verification that the party at the telephone number to be billed
will accept charges for the call. Other efforts may be undertaken subsequently by
Carrier, as necessary, to determine responsibility for payment of such calls.
•
Person·to~Person - At the caller's request, operator assistance will attempt to plac~
a call to a particular party at a domestic telephone Qumber specified by the caller.
The party specified by the caller may be a person, station, department, extension, or
office. If successful, the Operator will establish the person-to-person. call between
the calling and called pprties .. If 'the identified party is not available and the caller
requests, or agrees, to speak to .a party other than the party initially. specified, the
call will be established and billed at the person-to-person call rates.
•
Operator Dialed Direct - Operator assistance is available to callers who want an
Operator to place their call for them. Operator dialed direct calls do not include:
collect calls, .billed~to-third number calls, person-to-person calls or calls bilting to a
. calling card or commercial credit card. .
.
.
•
Calling Card or Credit Card Calls - Operator assistance is available to callers who
request that charges for a long distance call be charged to a valid calling car,d or
credit card. In order to control fraud, Carrier may refuse to accept a card that it
..
determines or suspects to be invalid.
All material on this page is new.
Issued: May 30, 2002
by:
....--- .. -------_..__ .__ .. _.- .. _...-._-_... -_... _.... __ .. ".- .. -
Effective: June 14,2002
Donald R. Fowler, Director - Tariffs
Verizon Select Services Inc.
. 600 Hidden Ridge
Irving, TX 75038
...._----- ....._--.--_ ...
_---_ ...._._... ------.__ ...... ..
._--_._--_.
- -... -
"""'"-'''-'''
--.. --'- -- .._..
_--..-._-._--_._- - -.._---
--'"
VERIZON SELECT SERVICES INC.
Supplement No.8
Pennsylvania P.U.C. Tariff No.6
Original Page 37
SECTION 6 - MISCELLANEOUS SERVICES (Continued)
6.2
Operator Services - Payphone (Continued)
6.2.1' General (Continued)
•
Real Time Rated -. Operator assistance is available to provide the time (duration)
and charges associated wit.h an operator assisted call. Carrier's operator must
establish the call for which time and charges are requested. The caller must
provide the calling and called telephone numbers to the Operator and request the
Operator provide the time and charges associated with such call upon completion of
the call.
6.2.2' Terms and Conditions
A.
To participate in this service, Customer must access operator assistance. to have a
call established by dialing the appropriate operator code (e.g., 0, 00, a dial·around
number + 0) or by dialing a Carrier designated access number. Caller may need to
specifically request a Carrier operator or respond to appropriate prompts, depending
on the operator aq.cess code or Carrier designated access number initially dialed.
Customer maY'dial 0- to speak to an automated operator or a live operator. Tliis
service is offered where technically feasible.
B.
The following types of calls are included in this service: .
•
•
6.2.3
Live operator assisted calls from a payphone, and
Automated Operator Attendant assisted calls from a payphone.
C.
A surcharge, as specified in 6.2.4,. will be assessed to all non-coin calls 'made from
a payphone to compensate the payphone service provider, pursuant to FCC Ruling
CC Docket 96-128.
Payphone Compensation does not apply tp calls using
Telecommunications Relay Service, and calls originated by callers with qualified
hearing or speech impairment who are certified by a physician as hearing or speech
impaired.
.
.
.
D.
Customer will incur a surcharge based on the type of call placed. In addition, a per.
minute rate will apply.
Availability of Service
This service is available 24 hours a day, seven days a week, where facilities and systems
capabilities permit.
All material on this page is new.
Issued: May 30, 2002
by:
_. ··---·---·._.__· ·.·_______
Effective: June 14, 2002
Donald R. Fowler, Director - Tariffs
Verizon Select Services Inc.
600 Hidden Ridge
Irving, TX 75938
._N_.~_
. . __.__. ._._.___.______ . .______._____ ._. . . . _____.._. ._. ________. . _. . .___________. ____. __ _
Supplement No. 20
Pennsylvania P.U.C. Tariff No.6
3rd Revised Page 38
Cancels 2nd Revised Page 38
VERIZON SELECT SERVICES INC.
SECTION 6 - MISCELLANEOUS SERVICES (Continued)
6.2
Operator Services - Payphone (Continued)
6.2.4
Rates and Charges
,
,
These'rates are applicable to all automated or live operator-assisted calls. A,II rate periods
, apply.
A.
InterLATA
IntraLATA
Per Minute
$.59
.59
B.
Operator Assisted Service Charges
Per Call
Automated
(Calling Card, Credit Card,
Collect, Bill to Third Party)
$3.99
Operator Assisted
(Calling Card, Credit Card,
Collect, Bill to Third Party)
, 5.20
(C)
Operator Dialed
Person-to-Person
Payphone Compensation Surcharge '
Directory Assistance
C.
1.20
6.50
.30
1.00
Premise Imposed Fee
Min.:
$ .00
Max.:
3.00
Per Minute
A.
B.
$.59
.45 -
InterLATA
IntraLATA
,Operator ~ssisted Service Charges - Per Call
InterLATA
IntraLATA
(C) .
Automated
Calling Card
Credit Card
Collect
Bill to Third Party
$3.99
3.99
3.99
3.99
$3.50
5.50
4.95
5.50
Material omitted from this page now appears on Page 38.1
Issued: May 12, 2003
by:
.-."
__ __
.
.
...•..
_--.-._-----_._--_._.. -
Effective: M,ay 13, 2003
Donald R. Fowler, Director - Tariffs
Verizon Select Services Inc.
600 Hidden, Ridge
Irving, TX 75038
_.. _._._--._ -.._._._------_.__..__
- ....
..
.... _.-._-_._-_ .._-._-----------_._--_ ......
_--
..
_
... .
Supplement No. 21
Pennsylvania P.U.C. Tariff NO.6
2nd Revised Page 38.1
Cancels 1st Revised Page 38.1
VERIZON SELECT SERVICES INC.
SECTION 6 - MISCELLANEOUS SERVICES (Continued)
6.2
Operator Services - Payphone (Continued)
6.2.4
Rates and Charges (Continued)
Plan 8 (Continued)
B.
Operator Assisted Service Charges - Per Call (Continued)
InterLATA
IntraLATA
Operator Assisted
Calling Card
Credit Card
Collect
Bill to Third Party
5.20
5.20
5.20
5.20
3.50
5.50
4.95
5.50
Operator Dialed
Person-to-Person
Payphone Compensation Surcharge
Directory Assistance
1.20
6.50
.30
1.00
3.50
9.95
.30
1.00
Per Minute
A.
B.
$.59
InterLATA
IntraLATA
Local
.45
.45
Operator Assisted S,,?rvice Charges - Per Call
.'
InterLATA
Automated
$3.99
Calling Card
Crei:lit Card
3.99
Collect.
3.99
. Bill to Third Party .
·3.99
IntraLATA
Local
$.80
3.50
3.50
3.45
$:.80
3.50
3.50.
3.45
Operator Assisted
Calling Card, Credit Card, Collect
8ill to Third Party
5.20
5.20
5.50
3.45
3.50
3.45
Operator Dialed
Person-to-Person
Payphone Compensation Surcharge
Directory Assistance
1.20
6.50
.30
1.00
3.50
3.50
.30
1.00
3.50
3.50
..30
1.00
Issued: May 22, 2003
by:
(C)
Effective: May 23, 2003
Donald R. Fowler, Director - Tariffs
Verizon Select Services Inc.
600 Hidden Ridge
Irving, TX 75038
. _ - - -..._-_._-_._-------_._-----
(C)
(C) .
VERIZON SELECT SERVICES INC.
Supplement NO.8
Pennsylvania P.U.C. Tariff No.6
Original Pag~ 39
SECTION 6 - MISCELLANEOUS SERVICES (Continued)
6.3
Inmate Services
6.3.1
General
Inmate Service permits inmates incarcerated in a participating prison to place collect calls
originated from authorized telephone numbers in a prison administration controlled
environment. Inmate Service includes operatC?r station collect calls placed to domestic
locations. Person-to-Person calling is not available. Calls· cannot be converted from a
collect call to a calling card or billed to a third party by the billed party. Telephones
. subscribed for this service may be controlled by the prison administration for one or more
of the following:
.
•
•
•
•
•
•
dur.ation of call
permission restrictions
time of day'
call blocking
restriction lists
number'of calls placed per individual
Inmate Service is available at prisons in the state in which prison administrators 'have
requested the serviGe and specific agreements are in place with the payphorie service
provider selected by the prison administrator. Inmate Service may not be available in all
locations. This service is offered where technically feasible.
.
Inmate Service rates include usage charges and a per call service charge. Calls are billed
in one-minute increments, with a minimum call duration of one minute.
Rates are located in 6.3.4.
All material on this page is new.
Issued: May 3D, 2002
by:
--_._-----_.
Effective: June 14, 2002
Donald R: Fowler, Director - Tariffs
Verizon Select Services Inc.
600 Hidden Ridge
Irving, TX 75038
I
-------.1
S\.lpplement No.8
Pennsylvania P.U.C. Tariff No.6
Original Page 40
VERIZON SELECT SERVICES INC.
'~.'
.
SECTION 6 - MISCELLANEOUS SERVICES (Continued)
6.3
Inmate Services (Continued)
6.3.2
Terms and Conditions
A.
To participate in this service, Customer must accept billing for a collect call placed
from an au.thorized telephone number within a prison participating in this service.
B.
This service includes the following types of calls:
• State-to-State and intrastate collect calls placed from a prison participating in this
service.
,
"
• All other types of calls are rated at basic rate,s unless Customer is enrolled in
another Carrier plan that ~oyers these other types of calls,
C.
This servi~e does not include the following types of calls:
• Person-to-Person.
• Collect calls cannot be billed to telephone numbers located in the Commonwealth
of the Northern Mariana Islands (CNMI) or Guam.
• Collect calls cannot be qilled to a payphone.
• Calls cannot be converted Trom a collect call to a calling card c~1I by the billed
party.
D.
Carrier will ~i11 for this service based on the following:
• Duration of each call is recorded in whole minutes, with partial minutes rounde~
up to the next whole minute ..
• Usage rates and a per call service charge apply.
• Usage rates apply per minute of use or fraction thereof.
6.3.3
AVElilability of Service
I
This service is available 24 hours a day, seven days a week, where facilities and systems
capabilities permit.
.
,
,/'
All material on this' page is new.
. Issued: May 30, 2002
Donald R: Fowler, Director - Tariffs
Verizon Select Services Inc.
600 Hidden Ridge
Irving, TX 75038
by:
---
. _ - - . - - - . - - - -_ _
Effective: June 14,2002
-
-
•
_ _ · _ ._ _ _ _ • • M _• • • • _ _ _ _ _ _ _ • _ _ _ _ _ _ • _ _ _ _ _ _ _
~
_ _ _ _ _ _ _ _ _ _ _ _ ••
___•
__•
_ _ _ _ _ _ _ _ _ _ _ _ _ _ __
VERIZON SELECT SERVICES INC.
.
Supplement No. 22
Pennsylvania P,U.C. Tariff No, 6
4th Revised Page 41
Gancels 3rd Revised Page 41
SECTION 6 • MISCELLANEOUS S'ERVICES (Continued)
6,3
Inmate Services (Continued)
6.3.4
Rates and Charges
These rates are applicable to all inmate collect calis, All rate periods apply.
Issued: June 16, 2003
by:
Effective: June 17, 2003
Donald R. Fowler, Director - Tariffs
Verizon Select SerVices Inc.
608 Hidden Ridg'e
Irving, TX 75038
VERIZON SELECT .sERVICES INC.
Supplement No. 22
Pennsylvania P.U.C. Tariff No.6
. 2nd R'evised Page 42
Cancels 1st Revised Page 42
SECTION 6· MISCELLANEOUS SERVICES (Continued)
6.4
Prepaid Calling Services
Prepaid Calling Services is provided to correctional facilities ,as an alternative calling method for
inmates that allows family and friends to prepay for their calls, or allows inmates to pay for their
calls by using funds deposited into the correctional facilities' commissary which creates a debit
arrangement. Inmates will be assigned a PIN to place calls.
Issued: June 16, 2003
by:
Effective: June 17, 2003
Donald R. Fowler, Director - Tariffs
Verizon Select Services Inc.
600 Hidden Ridge
Irving, TX 75038
Supplement No. 26
Pennsylvania P.U.C. Tariff NO.6
. Original Page 43
VERIZON SELECT SERVICES INC.
SECTION 6 - MISCELLANEOUS SERVICES (Continued)
6.5
Long Distance Dialer Calling Plan
6.5.1
Description of Service
A.
General
This service allows residential and business Customers to originate outbound long
distance calls by automatically bypassing Customer's current long di'stance service
provider using a Customer Premise Equipment (CPE) device called the long
distance dialer. This service provides Customer with the ability to make intrastate
intraLATA and intrastate interLATA long distance calls and does not affect
Customers local calling service or any local calling features; nor does it affect
inbound long distance calls. Customer is required to pay for the service in advance
by using a credit card or purchasing a plan at a retail location.
If Customer uses a credit card. Customer must go to a website or call a toll free
number to register'the dial~r and select the desired calling plan ..
, !
The long distance dialer and calling plans can initially be purchased at various':retail
locations. over the internet. or via a toll free number. Once Customer has
purchased the dialer. if he chooses'to purchase service using a credit card. he must
either go to a website or call a toll free number to register the dialer and select his
desired calling plan. If Customer chooses to pay cash for his service. he must
purchase the calling plan at a retail location. then either go to a website or call a toll
free number to register the dialer and the calling plan.
I
For continuing service. Customer can either purchase a plan at a retail location or
have his credit ~ard automatically charge~ for the next period of service ..
If Customers credit card cannot be authorized for the ,appropriate amount. the
system will try an additional four times to auth,orize the account. at which time
Customer's account will not be registered for use.
8.
Plan A
1.
This"plan is available to residential Customers only and features 44.640
minutes for,a flat rate per month.
2.
The initial term of the service is one month and will be automatically renewed
on Customer's credit card until Customer cancels the service, or Customer
can purchase another term of service at a retail location.
Issued: August 28. 2003
r
Director - RegUlatory Affairs
Verizon Select Services Inc.
600 Hidden Ridge. 2nd Floor
. Irving. Texas 75038
Effective: September 1, 2003
r
_ _ ••• M _ _ _ _ _ _ _ _ _ • _ _ _ _ _ _ _ _ • _ _ _ • _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ . _ . _ _ ••• _ _ • _ _ •• _ _ _ _ _ _ _ _ _ • _ _ _ • • _ _ _ _ _ _ _ _ _ _- - ' - _
;
Supplement No. 26
Pennsylvania P.U.C. Tariff No.6
Original Page 44
VERIZON SELECT SERVICES INC.
SECTION 6 - MISCELLANEOUS SERVlCES·(Continued)
6.5
Long Distance Dialer Calling Plan (Continued)
6.5.1
Description of Service (Continued)
B.
Plan A (Continued)
3.
C.
Plan A is limited to residential use only. If Customer uses Plan A for nonresidential purposes such as for business or organization, or the business
or organizatiOn of another (even if for non-profit), Carrier reserves the right
to terminate service or change Customerto Plan B for which· they qualify.
Business or non-residential use includes, but it is not limited to, use in
connection with commercial facsimile, resale, three way calling, autpdialing, mass communications equipment of any kind including, but not
limited to, computers or using or accessing the Internet or call center, or
for call back, call se", telemarketing or debit card services, or for calls to or.
from party lines, chat rooms, conference lines, or other similar types of
services. Carrier may also determine'that Customer is using Plan A in a
business-like manner if making excessive .calls and otherwise simulating:;...
. business-Iike calling patterns. Excessive calling in a business or non~
residential use includes, but is not limited to, calls totaling more tha'n 90:
minutes to one ANI within a 24-hour period or calls to more than 15
different ANls within a 24-hour period.
.
Plan ~
1.'
'1,
This plan is available to residential and business Customers. Customers
. 'm~y choose a 225-minute plan, a 580-minute pla~, a 1500-minute plan, or a
3200-minute plan. -
2.
Minutes expire six months after purchase of the plan.
3.
Plan B automatically renews each time Customer exhausts his block .of
minutes within 180 days and there is less than two mi~utes remaining on the
call.
4.
. H Customer chooses to cancel the service, the minutes remaining will expire
six months after the initial call. .
.
5.
Calls may only be completed against an account that has a sufficient
available balance.
6.
The initial billing period (minimum call duration) is one minute.
Issued: August 28, 2003
by:
Effective: September 1, 2003
Director - Regulatory Affairs
Verizon Select Services Inc.
600 Hidden Ridge, 2nd Floor
Irving, Texas 75038
--_._------_._--_ .. _ - - - .
Supplement No. 26
Pennsylvania P.U.C. Tariff No.6
Original Page 45
VERIZON SELECT SERVICES INC.
SECTION 6 " MISCELLANEOUS SERVICES (Continued)
6.5
Long Distance Dialer Calling Plan (Continued)
6.5.1
Descriptiol.1 of Service (Continued)
C.
6.5.2
6.5.3
Plan B (Continued) .
7.
Initial period rates are for connections of one minute or any fraction thereof.
Usage is measured and rounded to the next higher one-minute·increment.
8.
Carrier's equipment shall track call duration for rating purpos.es on a real-time
basis.
9.
No charges apply for incomplete calls. If Customer believes he has been
incorrectly billed for an incomplete call, Carrier shall, upon notification,
investigate the circumstances of the call and issue a credit when ap.propria.te.
10.
If Customers credit card fails to authorize on a renewal, Customers Long
Distance Dialer Calling Plan will be suspended. If Customer has more··than
one Long Distance Dialer Calling Plan, all plans will be suspended if the' cre'dit
card fails to authorize on a renewal.
Device Features
A.
Device must be plugged into Customer's home telephone and works oniy from the
telephone that is plugged into the device;
.
B.
Devtc!3 is compatible with most standard or cordless telephones, fax machines, or
DSL Service;
C.
Device works with most local calling features such as Call Waiting and Call
Forwarding. However, Caller ID Block does not work when using the dialer.
Restrictions
A.
This service is not available when calling from Alaska and Hawaii, but provides for
outgoing calls to those states.
B.
Non-continental U.S. and international calls are not available with Plan A but can be
made by purchasing Plan B.
.
\
Operator services are not included in this service.
·C.
Issued: August 28, 2003
by:
..•.
Effective: September 1, 2003
Director - Regulatory Affairs
Verizon Select Services Inc.
6.00 Hidden Ridge,2nd Floor
Irving, Texas 75038
J
i
. I
._ _._...__ ..__ .._....=...-_.
,i
J
Supplement No. 26
Pennsylvania P.U.C. Tariff No.6
Original Page 46
VERIZON SELECT SERVICES INC.
SECTION 6. MISCELLANEOUS SERVICES (Continued)
6.5
Long Distance Dialer Calling Plan (Continued)
6.5.3
6.5.4
Restrictions (Continued)
D.
If Customer cancels service prior to the end of the term, customer will not receive a
refund for any unused days on Plan A or unused minutes on Plan B.
E.
Cans to 900, ~76 or other numbers used forpay-per-call services shall not be
completed using this service.
Rates and Charges
.' Calls are rounded in one-minute increments.
1.
PlanA
2.
Plan B
"$29.99 per month
A.
225 Minute
$ 9.99
. B.
5'SO'Minute
19.99
C.
1500 Minute
49.99
D.
3200 Minute
99.99
Effective: September 1, 2003
Issued: August 28, 2003
by:
Director - Regulatory Affairs
Verizon. Select Services Inc.
600 Hidden Ridge, 2nd Floor
Irving, Texas 75038
._-------------
VERIZON PENNSYLVANIA INC.
INFORMA~IONAL, TARIFF
FOR COMPETITIVE SERVICES
Pa. p.D.e.-No. 500
Section 40A
1st Revised Sheet 1
Canceling Original Sheet 1
OPERATOR SERVICES
*
A.
*
*
(C)
GENERAL
The following regulations and rates apply,to local message calls placed through
an Operator or Customer Dialed Calling Card, Operator Station-to-Statio~ and
Mechaniz~d Station-to-Station calls between points in Metro Call Bands 1
through,S.
B.
REGULATIONS
1.
The following rate schedules apply to calls placed through a Business Dial
, Tone Line and Pay Telephone Line.
2.
All other applicable rates, charges and regulations can be found in other',
tariffs of the Telep~one Company:
3.
The local calling areas of each Excl').ange' Area are those which appear in the
Pa. P.U.C.-No. 18SC Tari,ff under "Exchange Areas or, Zones".
4.
Local Calling Areas and Exchange Area Maps are contained in the Pa. P.D.C.No. 18SC Tariff.
(
\.
ISSUED AUGUST 31, 2001
EFFECTIVE SEPTEMBER 1, 2001
------.------------,-----.-.-~.--"
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
Section .4 OA
2nd Revised Sheet 2
Canceling 1st Revised Sheet 2
Operator Services
c.
RATES
The rates for originating messages are listed below.
1. ·To points to which the Local General Tariffs for each Exchange Area
indicate service is furnished on a Local Area Unlimited Usage Package
basis, rates per message are:
Calling Card Customer Dialed, Initial 3 Minutes
Operator Station-to-Stationt, Initial 3 Minutes
Mechanized St~ti~n-to-station, Initial 3 Minutes
Corrections Collect Call Surcharge - Local/IntraLATA
Initial 3 Minutes
Operator All Types Operator Person-To-Person, Initial 3 Minutes
All Classes of Service Overtime, Each 3 Minutes
2.
(C)
$ 1.75(1)
.$ 4.50
.05
$
To points to which the Local General Tariffs for each Exchange Area
indicate that· local ser~ice is offered on a measured local use basis,
the tollowing rates apply for Coin Calls in addition to the Dialed
Station-to-Station Measured Local Use rates in C.4·following:
Coin Paid Customer Dialed.
Calling Card Customer Dialed
·Operator Station-to-Stationt
Mechanized Station-to-Station
Corrections Collect Call Surcharge - Local/IntraLATA
Person-To-Person
3.
.75
$
$ 2.50
$ 2.50
$.
$
.25
.75
2.50
2.50
1.75(1)
4.50
.$
$
$
$
$
.75
2.50
2.50
1. 75 (I)
4.50
$
$
$
$
OPERATOR LOCAL CALLS - ALL SCHEDULES
Calls placed through the operator between points in -the l.ocal
calling area are charged the following Operator Serv~ce Charges:
Calling Card Customer Di,aled
Operator Station-to-Station #
Mechanized Station-to-Station
Corrections Collect Call Surcharge - Local/IntraLATA
Person-to-Person
NOTE:
t
Includes Collect, Special Billing Number, Bill To A Third N~mber calls and
'Hotel/Motel Guest originated operator completed cal~s. The live operator
surcharge will be waived for victims of' domestic violence, the staffs of
domestic violence program agencies (when 'involved in domestic violence
counseling) and emergency services personnel (while in the performance of
their jobs).
ISSUED OCTOBER 18, 2002
._-_...-- -_.. _-------.-..__.._.-----
EFFECTIVE OCTOBER 19, 2002
· - - - - - · - · - - - - - - - - - - - - - - - - - - - - · - - . - -____._M__.M.__ ~_ ••
(C)
VERIZON PENNSYLVANIA INC.
INFORMATI-ONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. 'P.U.C.-No. 500
Section 40A
2nd Revised Sheet 3
Canceling 1st Revised Sheet 3
operator Services
C.
RATES (Cont'd)
3.
OPERATOR LOCAL CALLS - ALL SCHEDULES (Cont.' d)
For Metro Call Bands 2-5 the following rates apply in addition to
,the Dialed Station-to-Station rate. '
Calling Card Customer Dialed
Operator Station-to-Station
Mechani~ed Station-to-Station
Mechanized Station-to-Station Corrections Collect Call
Person-to-Person
*
4.
$
$
$
$
$
.75
2.S0
2.S0
1.7S(I)
4.S0
DIAL STATION-TO-STATION MEASURED LOCAL USE RATES
a.
Dial Station-To-Station Calls - Metro Call Band 1
Weekday Rate:
applies to directly dialed local messages
placed, Monday through Friday, 8:00 a.m.* to
10:00 p.m.*.
The rate is $.07 per message.
Night and Weekend Rate:
applies to directly dialed local messages
placed Monday through Friday, 10:00 p.m.*
to 8:00 a.m.* and all day Saturday and
.Sunday.
The rate is $.028 per message.
b.
Metro Call Bands 2-S Rates
Metro Call Bands 2-5 Rates
Metro
DAY
EVENING (OFF-PEAK)
Initial Additional
Call
Initial Additional
Band
Minute
Minute
Minute
Minute
2
3
4
5
$.09
.12
.15
.18
$.03
.04.
.06
. 07
$.05
.07
.09
.11 .
$.02
.03
.04
.04
NIGHT and WEEKEND
Initial Additional
Minute
Minute
$.03
.04
.OS
.05
$.01
.01
.02
.02
NOTE:
#
Includes .special Billing Number, operator dialed and, completed calls and all
Time and Charge request calls (except Hotel/Motel Guest originated as provided
in Pa. P.U.C.·-No. 1). The live operator surcharge will be waived for victims of
domestic violence, the staffs of domestic violence program agencies (when
~nvolved in domestic violence counseljng) ahd emergency services personnel'
(while in the performance of their jobs) .
ISSUED OCTOBER 18, 2002'
.. -...
__._---.----_._---
EFFECTIVE OCTOBER 19, 2002
- - - - - - - - - - - - - - - - - - - - - - - ..
BELL ATLANTICPENNSYLVANIA, INC.
Pa. P.U.C.-No. 500
Section 40A
Original Sheet 4
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Operator Services'
C.
. (C)
RATES '(Cont'd)
4.
DIAL STATION-TO-STATION MEASURED LOCAL USE RATES (Cont'd)
Rate
Appl~cation
Periods
DAY RATE -
c;tpplies to directly dialed station-to-stat'ion
calls placed Mon'day through Friday, 8:00 a.m.* to
5:00 p.m.*.
EVENING RATE -
applies to directly dialed station-to-station
calls placed Monday through Frida'y, 5: 00 p.m. * to
10:00 p.m.*.
NIGHT AND WEEKEND RATE -
applies to directly dialed station-to-station
calls placed Monday through Friday, 10: 00 p. m. *
to 8:00 a.m.*, and all day Saturday and Sunday.
* The time shown indicates the termination of one rate application period. and
the beginning of the "next I I . Calls connected at exactly the time shown are
considered in the "next" period.
ISSUED NOVEMBER 30, 199·9
EFFECTIVE DECEMBER 1, 1999
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVIC~S
Pa. P.U.C.-No. 500
Section 38A
1st Revised Sheet 1
Canceling Original Sheet 1
O'PERATOR SERVICES
*
A.
*
*
(C)
GENERAL
The following regulations and rates apply to local message calls placed through
an Operator or Customer Dialed Calling Card, Operator Station-to-Station and
Mechanized Station-to-Station calls between points in Metro Call Bands 1
through 6.
B.
REGULATIONS
1.
The following rate schedules apply to calls placed through a Business Dial
Tone Line 'and Pay Telephone Line."
2.
AH other' applicable 'rates, <;::harges and regulations, can be found in other',
tariffs of the Telephone Company.
3.
The local calling areas of each Exchange Area are those which appear in.Pa.
P.U.C.-No. 182A under "Exchange Areas or Zones".
\
Local Calling Areas and Exchange Area Maps are contained in Pa. P.U.C.-No.
182A.
4.
ISSUED AUGUST 31, 2001
EFFECTIVE SEPTEMBER 1, 2001
._----------------------------------'----------"---,---,,--~--=-------------,----
VERIZON PENNSYLVANIA INC.
INFORMATIONAL TARIFF
FOR COMPETITIVE SERVICES
Pa. P.U.C.-No. 500
Section 38A
2nd Revised Sheet 2
Canceling 1st Revised Sheet 2
Operator Services
C.
RATES
The rates for originating messages are listed below.
1.
To points to which the Local General Tariffs for each Exchange Area indicate
service is furnished on a Local Area Unlimited Usage Package basis, rates
p~r message are:
Calling Card Customer Dialed, Initial 3 Minutes
Operator Station-to-Stationt, Initial 3 Minutes
Mechanized Station-to-Station, Initial 3 Minutes
Mechanized Station-to-Station Corrections Collict Call,
Initial 3 Minutes
Ope.rator All Types Operator Person-To-Person, Initial 3 Minutes
All Classes of·Service Overtime, Each 3 Mi~utes #
2.
.75
2.50
2.50
(C)
75 (I)
4.50
.05
.~.
To points to which the Local General Tariffs for each Exchange Area
indicate that local service is offered on a measured local use basis, the
following rates apply for Coin Calls in. addition to the Dialed Station.-·
to-Station Measured Local U~e rates in C.4 following:
Coin Paid Customer Dialed
Calling Card Customer DIaled
Operator Station-to-Stationt
Mechanized Station-to-Station
Mechanized Station-to-Station Corrections Collect Call
Person-To-Person
3.
.$
$ .25
.75
2.!?0
2.50
1. 75 (I)
4.50
OPERATOR LOCAL CALLS - ALL SCHEDULES
Calls placed thr~ugh the operator between points in the local calling area
are charged the following· Service ·Charges:
Calling Card Customer Dialed
Operator Station-to-Station #
Mechanized Station-to-Station
Mechanized Station-to-Station Corrections Collect Call
Person-to-Person
$ .75
2.50
2.50
1.75(I)
4.50
NOTES:
t
Includes Collect, Special Billing Nu~er, Bill To A Third Number calls and
Hotel/Motel Guest originated operator completed calls. The live operator
surcharge will be waived for victims of domestic violence, the staffs of
domestic violence program agencies (when "involved in domest·ic violence
counseling) and emergency services personnel (while in the performance of their·
jobs) .
ISSUED OCTOBER 18, 2002
EFFECTIVE OCTOBER 19, 2002
/
VERIZON PENNSYLVANIA INC.
INFORMAT.IONAL TARIFF
,FOR COMPETITIVE SERVICES
Pa. P,U.C.-No. 500
Section 38A
2nd Revised Sheet 3
Canceling 1st Revised Sheet 3
Operator Services
C.
RATES (Cont'd)
3 .. OPERATOR LOCAL CALLS - ALL SCHEDULES (Cont r d)
For Metro Call Bands 2-6 the fol~owing rates apply in addition to
the Dialed Station-to-Station rate.
$ .75,
Calling Card Customer Dialed
Operator Station-to-Station I
Mechanized Station-to-Station
Mechanized'Station-to-Station Corrections Collect Call
Person-to-Person
4.
2.50
2.50
1.75(1)
4.50
DIAL STATION-TO-STATION 'MEASURED LOCAL USE RATES
a.
Di·al Station-To-Station Calls - Metro Call Band '1
Weekday Rate:
applies to directly dialed local messages
placed, Monday through Friday, 8:00"a.m.* to
10:00 p.m.*.
The rate is $.07 per message.
.
""
Night and Weekend Rate: applies. to directly" dialed local messages
placed Monday through Friday, 10:00 p.m.* to
8:00 a.m.* and all day Saturday and Sunday.
1'"·The rate is $.028 per
b.
me~sage.
Metro Call Bands 2-6 Rates
Metro
Call
Band
2
3.
4
5
6
Metro Call Bands 2-6 Rates
EVENING (OFF-PEAK)
NIGHT and WEEKEND
DAY
Initial Additional Initial Additional Initial Additional
Minute
Minute
Minute
Minute
Minute
Minute
$.09
.12
.15
.18
.21
$.03
.04
.06
.07
.08
$.05
.07
.09
.11
.12
$.02
.03
.04"
.04
.05
$.03
.04
.05
.05 '
.06
$.01
.01
.02
.02
.02
NOTE:
I
Includes Special Billing Number, operator dialed and ~ompleted calls and all
Time and Charge request calls (except Hotel/Motel Guest originated as provided
in Pa. P.U.C.-No. 1)." The live operator surcharge will be waived for victims of
domestic violence, the.staffs of domestic violence program agencies (when
involved in domestic violence counseling) and emergency services personnel
(while in the performance of their jobs) .
ISSUED OCTOBER 18, 2002
EFFECTIVE OCTOBER 19, 2002
._H __ •• _ _ _ _ _ _ "_ _ .~_. _ _ _ _. _••. _ _ _ _ _ _ _ _ _ _ ._. _____ •• _ _ _ _ _ _ _ _ ~_. _ _ _ _ _ _ _ _ _ _ _ . _______ • ___ ._
._ ,,_, ••.• _ ••• ", __ •••. _"M.,
BELL ATLANTICPENNSYLVANIA, INC.
Pa. P.U.C.-No. 500
Section 38A
Original Sheet 4
INFORMATIONAL T~RIFF
FOR COMPETITIVE SERVICES
Operator Services
C.
RATES
4.
(C)
(~ont'd)
DIAL STATION-TO-STATION MEASURED LOCAL USE RATES (C0nt'd)
Rate Application Periods
DAY RATE -
applies to directly dialed station-to-station
calls placed Monday through Friday, 8:00 a.m.*
to 5:00 p.m.*.
EVENING RATE -
applies to directly dialed station-to-station
calls placed Monday through Friday, 5:00 p.m.*
to 10:00 p.m.*.
NIGHT AND WEEKEND RATE -
applies to directly dialed station-to-station
calls placed Monday through Friday,'lO:CO p.m.*
to 8:00 a.m.*, and all day Sat~rday and Sunday.
/
*
The time shown indicates the termination of one rate application period and
the beginning of the ~ext. Calls connected at exactly the ti~e'shown are
. considered in the "next" period.
ISSUED NOVEMBER 30, 1999
EFFECTIVE DECEMBER 1, 1999
