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State of New Jersey
DEPAR1MENT OF THE TREASURY
DIVlSfON OF PURCHASE AND PROPERTY
P.O. Box 230
TRENTON, NEW JERSEY 08625-0230
(609) 984-9703
DONAWT. DIFRANCESCO
Acting Governor
PETERR.LAWRANCE
Acting Slate Treasurer
October 15, 2001
Ref:
02-X-32533
InmatelResident Telephone Control Service
Bid Opening Date: November I, 200 I
Revised Bid Opening Date: December 20, 200 I
Addendum No. I
To All Attendees of the Bidder's Conference:
This is to advise that the bid opening dale has been changed. The new revised bid opening date is
December 20, 2001. It is the bidder's responsibility to change the bid' opening date on the bid retum
envelope.
Questions received by the Purchase Bureau on the referenced Request for Proposal (RFP) will be
answered in a future addendum.
Vendors will also be advised of the date and location of site visits in a future addendum.
Attached is a copy of the Sign-In Sheet from the Bidders Conference listing all the vendors who attended
the meeting.
Addendum No.1 is to be incorporated and become a part of proposal 02-X-32S33.
Sincerely yours,
&~~
Antoinette Lello
Purchase Bureau
Attachment
Attendance Sheet
New Jersey Is An Equal Opportuni/y Employer. Printed on Recycled Paper aM Recyclable
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- -TRE
----------------------- 1074
MANDATORY PRE-BID CONFERENCE
SIGN-IN-SHEET (PLEASE PRINT)
TIME: 9:30
RFPNUMBER: 02-X-32S33
CONFERENCE DATE: October 4, 2001
**InmatelResldent Telephone Control Service"*
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TRE - 1076
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SIGN-IN-SHEET (pLEASE PRINT)
TIME: 9:30
RFP NUMBER: 02-X-32S33
CONFERENCE DATE: October 4, 2001
**InmatclRcsident Telephone Control Scrvice**
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TRE - 1077
State of New Jersey
DEPARTMENT OF THE TREASURY
DoNALD T. DIFRANCESCO
DIVISION OF PUR(;HASE AND PROPERTY
P. O.Box 230
TRENTON, NEW JERSEY 08625-0230
(609) 984-9703
Acting Governor
PETERR. LAWRANCE
Acling Slate Treasurer
November 16,2001
Ref:
02-X-32533
InmatelResident Telephone Control Service
Bid Opening Date: November 1, 200 1
Revised Bid Opening Date: December 20,2001
Addendum No.2
To All Attendees of the Bidder's Conference:
Site ViSIts have been scheduled for this procurement. The date, time and locations are provided as
follows:
Date: December 4,2001
Time: 9:00 am
Location: Juvenile Medium Security Facility
West Burlington Street
Bordentown, NJ
The next two site visits will follow immediately after the Juvenile Mediun, SoJeurity
Facility. They are as follows:
Albert C. Wagner Youth Correctional Facility
Ward Avenue
Bordentown, NJ
Garden State Youth Correctional FacilitY
Highbridge Road (Off Route 130)
Yardville. NJ
Vendors planning on attending the Site Visits must contact Toni Lello at 609-984-9703 by Thursday,
November 29, 200 I in order to register for admittance to the prison facility. Vendors will not he able to
gain admittance to the prison facility on the day ofthe site visit unless they have pre-registered. Vendors
will be required to submit their social security number and have a valid picture ID to gain admittance to
the facilities.
Ncw Jersey Is An Equal Opponullily Employer. Printed on Recycled Paper and Recyclable
TRE - 1078
Questions received by the Purchase Bureau on the referenced Request for Proposal (RFP) will be
answered in a future addendum.
Addendum No.2 is to be incorporated and become a part of proposal 02-X-32533.
-- ------
Sincerely yours,
Antoinette Lello
Purchase Bureau
2
TRE - 1079
DONALD T. DlFRANCESCO
DIVISION OF PURCHASE AND PROPERTY
Acling Governor
P. O. Box 230
TRENTON. NEW JERSEY 08625-0230
PETER R. LA '\'RANCE
Acting State Treasurer
(609) 984.9703
November 30, 2001
•
Ref:
02-X-32533
InmateIResident Telephone
Control' Service
Original Bid Opening Date: November), 200 I
Revised Bid Opening Date: December 20, 2001
Addendum #3
To All Attendees of the Bidder's Conference
The following revisions and clarifications are made to the referenced Request for Proposal
(RFP):
I. Page 13, Section 6.2.2.2 the following is added to this section:
I. Severity Levell: An equipment/service conditions or malfunction not critical to the DOC
or JJC and services can effectively continue until repairs are completed.
2. Severity Level 2: An equipment/service failure or malfunction that is not currently
impairing the DOC or JJC' s ability to provide service. However, if additional failures or
malfunctions occur, prior to repair, this will cause the DOC or JJC to be operating at a
reduced capacity.
3. Severity Level 3: An equipment/service failure of malfunction that prohibits the DOC or
JJC's ability to provide acceptable service. All or partial service is limited to a reduced
capacity. This reduced capacity exists when 25% or more of the facility is out of service.
New.Jersey Is tin Equal Opportunity Employer _ Pr/nld on Recytled Paper aM Recyclable
TRE - 1080
4. Severity Level 4: An equipment/service failure or malfunction that significantly impairs
the DOC or JJC's ability to properly process ;outgoing calls. A severity level 4 exists
when a DOC or JJC facility is to a large extent out of service.
2. Page 14, Section 6.2.5 Call Billing, the following is added after the first sentence:
Local- service chargers not to exceed $2.00
3. Page 17, Section 6.3.1 Authorized System Features, last paragraph, delete "All recording
.equipment must be compatible with existing system to read all discs currently on file."
4. Page 17, Section 6.3.1 Authorized System Features, add the following paragraph to this
section: All information should be retrievable in a printed format or other electronic media.
These records shall be retained by the Contractor for the life of the contract and transferred to
, the State at the termination ofthe contract.
5. Page 17, Section 6.3.3 Usage Studies. delete -Inmate/resident SBl number.
•
6. All references to OI·X-32533 should read 02·X·32533.
7. f'age 1, Item 13, delete "I da)'l! after receipt of order."
8. Page 9, Section 6.1.3 Call Rouling, this section is revised to read as follows:
The Contractor will bear all costs of miss-roll ted calls such as those resulting from
improperly programmed InmateIR.esident approved telephone numbers.
9. Page 10, Section 6.1.6, Dialing Plan, the following sentence is added to this section:'
Due to up coming area code additions, all dialing service must be compatible to upgrade for
this service.
10. Page IS, Section 6.3, InmateIR.esident Telephone Control System, the third listing under the
information to be provided on the bubble fonn should read: Name of InmatelR.esident
II. Page 16, Section 6.3.1 Authorized System Features, the fifth item down should read as
follows: Automated voice announcement to the called party identifying Correctional Facility
name and address and a prerecorded InrnatelResident name.
12. Page 17, Section 6.3.2 System Controls and Restrictions, the following is added to this
section:
Time limit may be set on total minutes per month for all calls, per InmateIR.esident.
excluding the approved general population numbers.
2
TRE - 1081
13. Page 17, Section 6.3.3 Usage Studies, the following is added to this section:
Disconnect reason
14. The following section is added to 3.0 Bidder's Infonnation:
3.15 Compliance with Set-Aside Subcontracting
This is a contract with set-aside subcontracting requirements. The bidder must return
with its bid proposal a completed Notice of Intent to Subcontract from listing all
subcontractors that it intends to use during the course of the contract. Failure to do so
will be sufficient cause to reject a bidder's proposal as non-responsive.
Bidders intending to utilize subcontractors must also include a completed and signed
Subcontractor Utilization Plan. Failure to do so will be sufficient cause to reject a
bidder's proposal as non-responsi ve.
,
See attached Notice to all Bidders, Notice of Intent to Subcontract Fonn, Subcontractor'
Utilization Plan Fonn.
Below are questions received on the referenced RFP and their responses:
Question I: Page 1, Section 2.0 Background, Please identity the 29 State CorrectionaYJJC
facilities by name and location and if any of the facilities are within the same
complex and can be supported with one central call processor?
Response:
See attached list of facilities which was distributed at the Bidder's Conference.
***
Question 2: Page 1, Section 210, Background, Would the State provide the inmate/resident
population and phone count by facility?
Response:
See attached list of facilities which was distributed at the Bidder' Conference.
*,..
Question 3: Page I, Section 2, Background, Would the State provide the inmate/resident call
detail by facility including local Intra State IntraLata, Intra State InterLata, and
Interstate InterLala?
Response:
Waiting for current contractor to provide detailed infonnation. Will be provided in
a future addendum.
3
TRE - 1082
n*
Question 4: Page I, Section 2.0, Background,
(1) What is the current commission percentage provided by AT&T?
(2) (2) How does the State lise the Commission?
Response:
(I) Inter-LatalInternationaI: 32%
LocalfIntra-Lata: 27"10
(2) General Fund
.....
Question 5: Page I, Section 2.0, Background, What are the current rates for local, IntraState
IntraLata, IntraState InterLata and Interstate InterLata calls place by
inmates/residence?
Response:
Verizon New Jersey Tariff - BPU-2 Exchange Service
•
..*
Question 6: Page 3, Section 3.5, Please verify that this contract for Inmate Telephone Service is
not a "public works" contract as defined in N.J. Statue 34: 11-56.26 and is not
subject to the Public Works Contractor Registration Act. Is this correct?
Response:
Section 3.5 clearly states that Contractors must be in compliance with the Public
Works Contractor Registration Act.
.....
Question 7: Page 4, Section 3.8, When will the public bid opening be held and what information
will be released upon opening?
Response:
See the above revised bid opening date December 20, 2001. Schedule G will be
read and the Evaluation Criteria Weight will be available at the bid opening .
....
Question 8: Page 14, Section 6.2.6, "Individual and Bulk Station Feature Changes." What types
of change is the State anticipating that will require six months notice?
Response:
None anticipated at this time.
***
4
TRE - 1083
Question 9: Page 10, Seetion 6.1.5, Item states that "only new on site equipment will be
acceptable for all systems and telephones in each correctional facility." Will the
incumbent vendor, AT&T, also be required to replace all on-site equipment
including telephones and ancillary supporting equipment.
Response:
Yes
......
Question 10: Page 10, Seetion 6.1.7, Is the State currently billed for any services required for the
provision of the inmate telephone system provided by the incumbent vendor
AT&T?
Response:
No
***
Question II: Page 13 & 14, Section 6.2.4, Will the State allow for 2 digit speed dial numbers to
be used for access 10 toll free numbers rather than allowing for the imnate to dial the
actual number?
.
Response:
No. Two digit speed dialing is not allowed. Two toll free numbers are accessible
by dialing a fictional number programmed through the system provider. The two
toll free number are the AIDS hotline and the DOC Ombudsman.
***
Question 12: Page 15, Section 6.3,
(I) Does the State use Bubble Forms today?
(2) Will the State provide a sample form?
(3) Is it the State's intent to have all the IrunateIResident information obtained with
the Bubble Form to reside on the Inmate Telephone System, or will the State
download this information to a separate Slate owned and operated database?
Response:
(1) No
(2) Yes, see attached
(3) lnmate Telephone System
.....
Question 13: Page 15, Section 6.3, Why is the State considering the use of Bubble Forms?
Response:
Speed and Efficiency
5
TRE - 1084
Question 14: Page 15, Section 6.3, In what fonnat is your present inmate database?
Response:
Unknown, handled by the Incumbent
.....
Question 15: Page 16, Section 6.3.1,
(1) Can State provide the specific locations where cutoff keys will be required?
(2) If System can provide electronic capability to shut off phones will cutoffkeys
still be required?
,
Response:
(I) Yes, Center Control
(2) Yes, manual switches are required at all facilities .
•• *+
Question 16: Page 17, Section 6.3.l, What make and model is your present recording system and
what format are the recording stored in, i.e. cartridge, real to real, CD, etc.
Response:
Dictaphone, tapes.
..
..
Question 17: Page 18, Section 6.4, How do you presently administer phone calls for hearing
impaired inmates?
Response:
Amplified headsets on some Inmate phones or the facilities separately handles calls
through a social worker.
Question 18: Page 19, Section 6.5,
(1) Who presently owns your cable from mdfto idf and to the inmate phone?
(2) Do you presently have Porta type lightening protection on facility cables
connecting remote buildings to the main Administration phone room?
(3) Do you expect or forecast additional phone installations during the
implementation phones?
(4) Will you allow site surveys prior to the RFP proposal submission?
6
TRE - 1085
Response:
(1) State owned
(2) Yes
(3) No
(4) Yes, State has chosen representative locations for site surveys, DOC Garden
State, DOC Albert C. Wager and rrc Juvenile Modern Security Facility.
....
Question 19: Page 20, Section 7.1.1, May the bidder submit mUltiple solutions in one proposal or
,
does the State required mUltiple bids with only one solution per bid?
Response:
Multiple solutions in one proposal.
**"
,
Question 20: Page 25, Section 7.7.5, Would the Department accept a centralized pin
administration solution?
Response:
Yes, will have to be partitioned by facility.
*".
Question 21: Page 32. Section 9.0, Please clarify that the reference to "Request for Proposal 01X-32533" refers to bid No. 02-X-32533?
Response:
See Revision 6 to the RFP above.
**.
Question 22: Standard Tenus and Conditions, Pages 2 to 7, Please verify that the State will delete
Standard Terms and Conditions that do not apply to the resulting contract. For
example, Volunteer Fire Departments and the State and County Colleges will not be
purchasing Inmate Telephone Services under the resulting Contract (Sections 3.7,
3.8,3.9,3.10),
Response:
Section 1.0 clearly states that that the contract should be extended only to county
correctional facilities, this supercedes any provision to the contrary in the Standard
Terms and Conditions.
***
Question 23: At what time (estimated month) does the State anticipate that the installation and
testing of the six systems/vendors will begin?
Response:
Within two months after bid opening.
7
TRE - 1086
Question 24: Are there any County or State facilities that will be added to the contract that are
not listed?
Response:
No.
..
..
QUestion 25: Would the state consider a 30-day extension for proposal due date based on the
number of questions and the additional material need to evaluate the procurement?
Response:
See revised Bid Opening date above .
....
Question 26: Page I, Section 2.0 Background, Please provide a list of the 29 New Jersey •
Correctional sites and the associated phone count.
Response:
See response to Question I above.
***
Question 27: Page I, Section 2.0, Background, Please provide a list of the 29 correctional sites to
include by month the annual minutes, messages and the local, IntraLata and
lnterLata revenue by sites.
Response:
See response to Question 3 above.
....
Question 28: Page 16, Section 6.3, "The contractor will provide, at no charge to the State,
scanners at each correctional facility and toll free access to the system software for
processing bubble forms. Scanning of these forms may be performed by the DOC
and/or JJC staff. Please explain "bubble forms" and the process for using them.
Response:
Once the form is completed by the InmatelResident, the completed form will be
inserted into the Scanner, a PIN number will be randomly generated, information
automatically updated into the system and a report transmitted back to the facility
with the acceptance, PIN number and the lnmatelResident.
•• *
Question 29: Page 15, Section 6.2.7 System Administrators, How many system administrators
are presently assigned to the State correctional facilities? Are they dedicated by
site, do they report to the facility and what are their responsibilities.
8
TRE - 1087
Response:
Two institutions for one administrator. CRAF (the Central Reception Assignment
Facility) will have its own administrator.
Question 30, Page 11, Section 6.1.8, Please explain the two month equipment trial. What size
facility will be tested? Will the present Call Control equipment be removed during
the trial period and replaced with the trial equipment or installed side by side? Will
the phones be replaced ,vjth the trial phones for use by the inmates or will there be a
test phone(s) located in the equipment room or another location?
Response:
There wi11 be a four month trial. Equipment will be installed side by side and two
telephones wiJI be replaced for the trial period per vendor.
***
Question 31: Page 18, Section 6.4, "The DOC/JJC ,vjlI supply 2500 type telephones to work with
this system Mth specified tulltS." Please explain 2500 type telephones and ho~
they are used within the specified units.
RespoJlse:
The 2500 is a standard single line set and would operate under the same features and
T('strictions.
..*
Question 32: Page 36, Schedule D, Section 7.6.7, Non recurring charges, Provide the rate and
conditions that charges would apply for State initiated activity." What would be an
example of State initiated activjty?
Response:
Possible telecommtutication room being remodeled, expanded or moved at the
State's request.
....
Question 33: Please supply infonnation on any new correction facility construction or expansion
scheduled during the term ofthe contract.
Response:
At this time there are no new correction facility constmction or expansions
scheduled during the term of the contract.
.....
Question 34: Section 6.2.7, How many systems administrators will be required.
Response:
See response to Question 29 above.
9
~~-----.
-
TRE - 1088
Question 35: Page 17, Section 6.3.1, paragraph 2, What type of recording equipment is currently
in place?
Response:
Dictaphone, multi-channel tape recorder.
......
Question 36: Section 6.4, Will the incumbent vendor be required to replace existing ITS
equipment and telephone instruments with new equipment if the incumbent wins
the contract?
Response:
See response to Question 9 above.
***
Question 37: Section 6.4, How many TOO telephones will be required?
Response:
•
Unknown, however, vendors are encouraged to supply a solution for incotporating
TOO into the InmatelResident Telephone System.
***
Question 38: Section 6.5, Who owns the existing wiring and will the winning bidder be allowed
to use it?
Response:
State owned. Yes.
.. ...
Question 39: Section 6.1.9, Are the county facilities to be installed in the three month window
for installations?
Response:
Installation dates determined by the County.
***
Question 40: Section 1.0, Are the counties required to buy from the state contract or can they
negotiate on their own?
Response:
Counties are not required to utilize the contract. With respect to contracting on their
own, counties must comply with local procurement law.
***
10
TRE - 1089
Question 41: Would the State consider extending the three month installation period to a more
realistic period considering the large number of facilities to be installed?
Response:
Yes, will work with awarded vendor.
.. **
Question 42: Section 6.2.2.1, What measured parameters are included in the Network
Perfonnance Standards?
Response:
Availability and throughput.
....
Q\lestion 43: Section 6.2.2.2 D, Will the State clarify the statement "within three days of order
receipt"? Verizon intervals for installation of business lines is four days minimum
(for more than 4 lines).
Response: State will work with vendor.
>0**
Queslioll 44: Section 6.2.2.2 C. Will the State further define the tnaini~nance severity levels',
Response:
See Revision I to the RFP above.
***
Question 45: Section 6.2.5, Will the State further clarify "postalized transport charges"?
Response:
Fixed flat rate, not affected by time of day, and/or day of week.
*n
Question 46: Section 6.2.6, Will the State further clarify the meaning of''prioriry changes"
required to be accomplished within five minutes.
Response:
Changes required during an emergeucy situation .
...
Question 47: Section 6.3, In reference to not taking the system off line to make software
additions/changes, would the State consider allowing software upgrades to be done
after hours when the system could be taken down?
Response:
Yes
II
TRE - 1090
Question 48: Section 6.3, Last Paragraph, Will the new vendor be required to interface with a
commissaty system.
Response: No.
Question 49: Will site visits be allowed prior to completing the proposal?
Response:
See Question 18 above.
***
Qhestion 50: Would the State consider a reasonable extension ofthe proposal due date to allow a
niore comprehensive proPosal to be prepared?
Response:
See revised bid opening dat~ above.
***
Question 5] : iront P~.ge. Item 13, Is the one day delivery requirement applicable to this Rr'P;
Response:
.3ee Revision 7 to the RFP.
Question 52: Due to the complexity of the RFP requirements, for a vendor to give a complete
response, will the State grant an extension?
Response:
See revised bid opening date above.
***
Qoestion 53: Page I, Section 1.0, Will the State accept multiple options within the same response
or should the options be submitted under a separate response.
Response:
See Question 19 above .
.....
Question 54: Page 2, Section 3.3, Will the State provide each vendor with a written copy of all
questions submitted and the States response?
Response:
Yes
12
TRE - 1091
Question 55: Page 11, Section 6.1.8,
(1) Will the State accept two checks each month for commission payment'! One for
intraLata, and one for interLata?
(2) The time frame of IS days for the commission check preparation - is this time
frame requirement for the trial only? Is this time frame mandatory for the final
selected prime vendor?
(3) Is the State willing to work with a prime vendor provided the monthly
commission check is issued within 3-4 days of the 15-dayrequirement.
Re~ponse:
(I) Yes, Two checks and a copy of the call detail will be acceptable.
(2) Yes, fifteen day period for trial period and for final contract award
(3) No extension on 15 day period.
....
Question 56: Page II, Section 6.1.&, wm me Slate accept commission pa)m~nlS via EIer.tronic
Funds Transfer (EFT)?
Response:
No.
***
Question 57: Page II, Section 6.i.9, What are the minimum requirements for installation if a
county piggybacks oti me State contract? Does the three months include the county
locations?
Response:
See question 39 above.
....
Question 58, Page 12, Section 6.2.2.2, Would the State better defme service outages and severity
levels?
Response:
See question 44 above .
....
Question 59: Page 15, Section 6.2.7, What is the minimum requirement for site adrtiinistrators?
Response:
See Section 6.2.7 and 6.7 in the RFP .
•••
13
TRE - 1092
Question 60: Page 15, Bubble Form
(I) What is a bubble form and what is the purpose of the scanner and the 800
number?
(2) Does the State have a standardized format for the bubble fOIm?
(3) Will the State accept alternative technology for the intake of prisoners (e.g.
web-based application) and the assignment of administrative PINS, etc?
(4) What is the State's requirement for retention of the bubble form?
Response;
(1) See question 28 above.
(2) See Attachment - Sample Form
(3) Vendors must supply bubble forms, but the DOC/JJe will consider alternate
methods.
(4)The DOc/JJC will retain all bubble forms.
,
Question 61; Page J 6, Section ':;.3. t, Please defin~ call splitting.
Response:
During call semp, the calling party and caned party will not be connected.
Question 62: Page 40, Section 7.7.3, Is it the Slate's intention ror the mtes not to exceed the local
exchange carri~r rates?
Response:
Yes
•••
Question 63: Page 40, Section 7.7.3, (I) Will the State please elaborate on what they are looking
for in each category: Transport charge, Service Charge, BPUIFCC Surcharge.
(2) Is the maximum interLATA call surcharge of$3.00 for all intmState and
interState interLATA calls?
(3)Is there a specific requirement for the maximum per minute transport fee?
(4) How will the surcharge and per minute rates be weighted/evaluated?
\
14
TRE - 1093
I
Response:
(I) Lowest rale
(2) Yes
(3) No
(4) To be identified in the evaluation enteria which will be available at the bid
opening.
***
Question 54: Page 14, Sectiou6.2.5, Would the State consider il an advantage to chatge a lower
.surcharge?
Response:
Ye~
~**
Question 65: D'oes the State allow 1'1 or line concentration i ,e. Olle (I) central oflice line fo~ 24
inmate lines? Does the State prefer a l-to-1 ratio oflines to phones?
.
Responsl':
No preference
***
Questioll 66: What weighting will be given to the various criteria. commissio1l, operlltional
s(.lution, end-user rates, etc?
Response:
bvalu&tiolt inloo11alion will be given ",ul at the l,il1 op<:nirg.
***
Question 67: Is the Primll Vendor required to name the subconlr:lCtor to be utilized for
provisioning ofthe inmate call conlrol technology?
Respuns.~:
Yes, subcontractors must be identified and meet the same cp.quirements 35 the
primary bidder.
***
Question 68: Page 9, Section 6.1.4: What quality standard does the P .01 grade of service
belong? Can the State elaborate on what is meant by a P.OI grade of service at all
times, including the busy hour?
Response:
Only one call in one hundred, under all conditions, including the busy hour, can be
blocked.
..*
15
---
-
----TRE - 1094
Question 69: Page 17, Section 6.3.2, Can the State clarify what is meant by ''no two telephones
can be connected to the same line lit the same time"'!
Response:
No two telephones can be bridge on the same circuit.
***
Question 70; Page 24, Section 7.7.3,
(I) Can the state clarify what is meant with "fiat rates"?
(2) Does the State know that there is a regulated "usage (per minute) charge for the
intra-LATA calls in addition to the "flat" surcharge'!
Re,»'P,mse:
(I) Flat rate is a fIXed amount per minute.
(2) Yes
....
Question 71: Page 14, Section 6.2.5, Does the State have a requirement to.' a flat service charge
for Local Collect calls which are different than Intra-LATA conect calls?
Response:
Yes, see RevisionZ to the RFP above anll attached Revised Schedule G.
Question 72; What is the weighting/evaluation criteria on commissions paid
Response:
,0 the State?
See Question 66 above .
• • 1iI
Question 73; Will the State accept different commission offers: one for !ocallintraLATA and one
for the InterLATA traffic?
Response:
Yes, see atiached Revised Schedule Q.
*n
Question 74: Section 6.2.2, Repairs, Can the State define repairs and the classification/priority
for them? For example, broken handsets, system outage, static on line, crosstalk,
etc. Is the State saying that all repairs, regardless of the nature/severity must be
repaired in the time frame specified?
Response;
See Revision 1 to the RFP above and Section 6.2.2.2 (C), second sentence which
states" Total duration time may be less than twenty-four hours if the reported
trouble is deemed a higher severity level by the DOC or JJC."
16
TRE - 1095
Question 75: Is it necessary for the prime contractor to "name" the vendor utilized to provide the
Inmate Control System?
Respcnse:
Yes, see question 67 above.
***
Question 76: If a prime contractor submits two bids, each with a different Inmate Control System
sub-contractor, will the State allow two· separate trials by the "prime" ifboth
responses are Selected by the State?
Response:
,
Yes
u*
Question 77: Page 14, 800 calls: Does the State know approximately how many l'ublic
Defender's providl' 800 numbers to the ironates?
.
Response:
None at this time.
***
Question 78: Page 17, Section 6.3.3, U~age Studies, Can the State elaborate 011 their requirement
!or a tepNt which provides "WOM or groups of words used during -:onversations?
Response:
State desires the ability to review previously recorded conversations for words or
group of words ..
***
QUe>ltion 79: Must the prime vendor identifY and name, in their response, all subcontractors they
intent to use.
Response:
See Question 67 above.
***
Question 80: Section 6.2.6, Remote Access Software Requirements: Individual and Bulk Station
Feature Changes - Can the Stale elaborate on this requirement as it pertains to
inmate telephone stations? What type of changes would be scheduled six months
in advance?
Response:
See Question 8 above.
I7
TRE - 1096
.".
Question 81: Section 6.1.8, System Evaluation, Will the State ofNJ allow the bidder a longer
trial period, for example, four months?
Rt:O,!,ons,):
See response to Question 30 abo\-e.
***
Question 82: Se"tion 6.1.9, Implementation Plan, For the purpose of quality control, will the
State allow the bidder to develop a project plan extending beyond three months?
Response:
The State goal is three months. However, the State will work wilh awardeu vendor .
....
Question 83: Section 6.2.1, Reliability!Availability, Will the State allow the use of a mana~ed
Voice over Internet Protocol (VoIP) network that meets the States Performance
5:andards in Section 6.2.2.1.
l(P.l;pOI.l~":
No, cannot guarantee the availability .rod rdiability ofP.Oi Gr!tue of service <In the
!ntemel.
***
Questioil 84: Section 6.2.6, Remote Acce~s Software Rearrangements, Will the Sta:e allow a .
'.:"ntralizcd database for all facilities that "Uows individual secure system accegs to
<lach facility datal:>ase as required?
Respo ase:
Yes.
***
Qu.ostion 85: Section 6.3.1, Authorized System Features,
(1) Will the State allow for live monitoring ofinmate calls in progress from remote
sites as well as from the correctional facility?
(2) If this feature is implemented, will the State allow live monitoring software to
be installed on authorized PC desktops running the Windows operating
system?
Response:
(1) State will allow on site and remote live monitoring.
(2) Yes, if on vendor provided PC's only.
18
------- -
----
TRE - 1097
-
- --- ---- --
Question 86: Section 7,0, Proposal Preparation and Submission Instructions, For the purpose of a
more comprehensive system evaluation, will the State allow bidders to submit a
proposal to install two different trial systems as defined under Section 6.1.8.
Response:
Yes, if both solutions are selected.
***
Question 87: Page 17, first paragraph, "AU recording equipment must be compatible with the
'~xisting system to read all discs currently on file. The bidder should provide
information on additional systems feature available for consideration."
Is it the State'& intent;o have bidder's provide thtl latest technology in
recording/monitoring and seamless integration to the call control system proposed?
If this is the case, it seems contradictory to have compatibility with a system that
was released in 1994 and no longer manufactured. The optimlUo way to handle the
stored media would be for the State to negotiate with the current contract holder for
1 nominal nlUOber of units to remain for review of archived media.
~
Response:
Yes,
~ee
R"vision J 10 the RFP above.
***
Question 68: 'kction J.5(A) and (8), WiJJ the State consider modification ofthis Section to InOte
dosel)' confornl to the lact that this is a concession contract and not a contmct for
,
,lUrchase of services by the State'? The following language is suggested:
"In the cue of termination ofthis agreement under Subsection a of this Section, the
Contractor shall be compensated for a pro rata share of startup costs based on the
ratio ofthe total startup cost the remllining portion of the initial term at the time of
termination ofthe agreement."
Response:
No.
***
Question 89: Section 3.7 and SectiOtl3. 8, If the contract is extended to other correctional
fucility, or city and county correctional facilities under this provision, will
contractor be permitted to adjust the commission rate paid for those additional
facilities 10 compensate for different costs of service and/or different revenue
received due to alternate calling or inmate population patterns?
Response:
No, see response to Question 22 above.
***
19
TRE - 1098
Question 90: With respect to the requirement in Phase 2 to "make fully operational the exact
system proposed in their bid response in the correctional facility selected by the
State,," how many telephones does the State contemplate will be installed in the
test system? For example, will the entire facility need to be installed or will it just
be a sample system with only a few telephones?
Response:
Two telephones per selected bidder per test system .
.....
QUflstion 9!: Will the State consider insetting a clause into the contract between the State and the
successful bidder which would grant the Contractor an equitable adjustment in
either the commission sbucture or other terms of the contract If a change in law ore
regulations applicable to this contract should have an adverse affect on the
contractor's performance or revenue under this contract?
,
Response:
No.
....
Questi ..m 92: Standard Terms & Coltdirions, Page 4, Item 3.8 ami all pages that reierc.'l1c~ COUII'-Y
l:mguage throughout the RFP. Is the Stale officially stating that the NJ Counries
lIamed in the last page oftheRFP have given up their right to decide whether they
will piggyback off the State agreemomt in advance thereby guaranteeing the winning
vendor those County Jails?
If no to the above, will the State consider revising tl:>.e RFP by eliminating all
County references?
Response:
~o, the decision to participate in the contract remains with the counties. The State '
will nOI eliminate county references.
***
Question 93: Standard Terms & Conditions, Page 5, Item 3.18, How will the State determine a
vendor's financial capability? Will the State request a Dunn & Bradstreet, IO-Q's
annual reports."
Response:
Yes, State wiII utilize a Dunn & Bradstreet.
....
Question 94: Standard Tenns & Conditions, Page 6, Item 4.7. Will the State explain
"Reciprocity" in more detail and provide a copy of statues NISA 52:32·14 and
NJAC 17:12·2.13?
20
._._--_._--------'
TRE - 1099
Response:
Reciprocity is explained in the fourth sheet of the RFP. These regulations and
statues are a matter ofpubJjc record. They also can viewed at the Purchase Bureau
***
Question 95: What is the local inmate statiorJ collect service charge rate cap?
Response:
See Revision 2 to the RFP above and Schedule G.
***
Question 96: What is the rate cap on the "Transport" portion for all four (4) call types?
Response:
No rate cap on transport charges. Once contract is awarded, transport charges will
be capped for the duration'ofthe CO!ltract.
***
Question 97: Could you please clarity which specifications are mandatory and which ones:rre
not? Example: Specification 6.3.2. which System Controls and RestrictiC'ns are
mandatory.
I(e5pon~,,:
The system eontrols and restrictions listed in Section 6.3.2 are preferred. but not
mandatory. Alternate solutions would be considered. See Section 7.8.2, vendor to .
"rovioe detail description of controls and :es!ric.ticns.
Question 98: Specification 3.5 and 3.6, Please provide the State's definition ofa "Subcontractor."
Response:
The subeontractor is one who has entered into a eontract, express or implied, for the
perfonnance of an act with the person who has already contracted for its
performance.
***
Question 99: Under specification 3.6, must all subcontractors file with the Division of Revenue'?
Response:
Yes.
***
Question 100: Specification 6.3, Please explain in a step-by-step description on how the
"Scanners" will be used and is it the intent that once scanned a vendors system is
automatically updated?
Response:
See Question 28 above.
21
TRE - 1100
Question 101: Can (vendor) receive an electronic copy (Word (fonnat) ofthe Stale's RFP and any
addendums?
Response:
No, the RFP is not available electronically.
Question 102: Will the State provide calling statistics for DOC and JJC facility by call type?
Response:
See Question 3 above.
...
Question 103: Does the State have plans to expand existing facilities or add new prisons dwing
the tcnn of this contract?
.
Response:
None ar this time.
***
Question 104: l~ the State interested in lower rates and proportionate commissions'? V"h!ch.has
greater value to the State: Commis.ions or end user rales?
Response:
Evaluation criteria to be available at bid opening.
• **
Question 105: Section 6.1.4, In the bid it states "The State can not guarantee continuous.
operating ranges oftemperature and humidity." Is the inmate telephone equipment
room air-conditioned?
Response:
Most facilities are air-conditioned and all have adequate ventilation.
....
Question 106: Section 6.3.1, In the bid it states, "All recording equipment must be compatible
with existing system to real all discs currently on file." What type of media are
you presently using to store voice recordings, (CDs, diskettes, reel to reel)?
Response:
Tapes, see revision to RFP above .
...
22
._---
-.---TRE - 1101
Question 107: Section 7.0, Proposal Preparation and Submission rnstructions, TheRFP does not
state where to send the RFP responses. Would the State please provide the
location where RFP's are to be submitted.
Response:
See page one, Item on of the RFP .
.....
Question 108: Bubble Fonn, Hand Out,
(I) What is the intended use ofthe SBr Number listed on the Bubble Fonn?
(2) When will the SBI Number be assigned'!
(3) Who will fill in the number on the Bubble Fonn.
(4) Can multiple inmates have the same SBl Number?
(5) How frequently are inmates allowed to add/delete/change the called :.!low list?
Response:
to State use only
(2) State use only
(3) InmatelResident
(4) No
(5) Every ninety days
***
Question 109: When an inmate updates his ealllistlfonn, should the contractor delete the old
fonns or retain them for historical infonnation?
Response:
State retains the Bubble Fonn. Contracto[ does not have to retain the fonns .
....
Question 110: Will the State want to be able to retrieve the ''NJ DOC Inmate Pin Assignment"
bubble fonn from the contractor for the "Signature" verification only?
Response:
State retains the Bubble Form.
***
Question Ill: Will the Stale require on line access to the bubble form after completed or will a
hard copy meet the Slate's needs?
Response:
Yes, see Section 6.2.6, ftrst paragraph.
23
TRE - 1102
Question 112: On the Ownership Disclosure Form, we assume we must list our corporate
officers. Are we in compliance if we do not include home addr::ss and birth dates?
Response:
Yes, can use corporate address .
....
Question 113: Should the Local Exchange Carrier receive approval 10 mise the larrifed mles, will
the rales specified in the RFP allow for an increase to that ceiling?
Response:
No.
.....
Question 114: Page 29-31, Section 8.0-8.2.11, The State has provided the evaluation criterill in
the sections listed ahove but bas not provided the weight or value of the
.
p.valuation criteria. May we suggest you assign points to each to total 100?
Respollse:
Sire respo1lse to QuestiOIJ 66 above.
u*
Que~tklO
115: P:lge 30-31, Section 8,17 Cost to end user, 8.18 Conunission Rate, 8.2.10 Cost to
end user, 8.2.11 Commission Rate, Cost to the end user is in direct eonflict to the
commission mte. What is more important, low rates or high eommissions? The
lower the rate the lower the commission. Please see question 114 above,
assigning a weight to this criteria will assure that all vendors can respond on an
equal playing field.
Response:
See response to Question 66 above.
...
Question 116: Page 30, Section 8.18 and page 31, Section 8.2.11, Over the past few years some
states have issues laws that reduce and eliminate eommissions while lowering
mtes. lfthis were to happen in New Jersey, how would it affect this eontract?
Response:
Question is speculative. No such law enacted .
.....
24
TRE - 1103
Attached is a copy of the bidders who attended the Mandatory Bid Conference based on the
completion of the white cards distributed at the conference.
Addendum No.3 is to be incorporated and become a part of proposal 02-X-32533.
Very truly yours,
Antoinette Lello
Attachments:
1.
2.
3.
4.
5.
5.
,
Schedule G
Schedule Q
Subcontractor Utilization Plan FOIID
List of Facilities
Bubble Form
Bidder Conference Attendees
2S
TRE - 1104
Inmate/Resident Telephone Control Service
Schedule G (REV 1)
7.7.3
Call Billing
Provide the description and charges for the component
parts to be applied to all inmate/resident station to
station collect calls and the measurement of time for
these charges.
Local rate
$_---
$_--$_---
IntraLATA rate
$
$_--$_---
InterLATA rate
$
$,----'-
$_---
Interstate rate
$_---
$_--$_---
TRE - 1105
Comments:
---------------
---
TRE - 1106
-
-
InmatelResident Telephone Control Service
Schedule G
7.7.3
Call Billing (continued)
Provide a postalized transpprt charge, flat rate
service charge and any additional surcharges for a call
of 5 minutes placed at any time period, as collect
station to station from NPA-NXX 609-292 to the
following:
Call Charge
Trenton - NPA-NXX 609-292
Transport charge
Service charge
BPU/FCC surcharge
$_----
$,-~--
$_-----
Atlantic City - NPA-NXX 609-441
Transport charge
Service charge
3PU/FCC surcharge
~
",-------
$_---$_----
Jersey City - NPA-NXX 201-795
Transport charge
Service charge
BPU/FCC surcharge
$,------
$_----$_----
Red Bank - NPA-NXX 732-741
Transport charge
Service charge
BPU/FCC surcharge
$_----
$_-----
$_----
Camden - NPA-NXX 856-614
Transport charge
Service charge
BPU/FCC surcharge
$_----
$:-----
$_----
.
-------
--------TRE - 1107
Inmate/Resident Telephone Control Service
Schedule G
7.7.3
Call Billing (continued)
Elizabeth - NPA-NXX 908-820
Transport charge
Service charge
BPU/FCC surcharge
$_---$_---$_----
Newark - NPA-NXX,973-648
Transport charge
Service charge
BPU/FCC surcharge
$_-----
$_----
$_----
New York City, NY - NPA-NXX 212-425
Transport charge
Service charge
BPU/FCC surcharge
$------'-'
$_----
$_----
Philadelphia, Pa - NPA-NXX 215-965
Transport charge
Service charge
BPU/FCC surcharge
$_----$-----$
San Juan, Puerto Rico - NPA-NXX 787-725
Transport charge
Service charge
BPU/FCC surcharge
$_---$_---$_----
Comments:
Any charges not identified will not be paid.
-------
-
----~-
TRE - 1108
-
~~~~
--
~-
~
InmatelResident Telepbone Control Service
Scbedule Q (Rev 1)
7.15
Commission Structure
Percentage rate to be applied to the total billable
revenue for each year of the contract.
Local INTERLATA INTRALATA Interstate
Oct. I, 2002 - Sept. 30, 2003
Ocl:. I,
2003 - Sept. )0, 2004
Oet. 1, 2004 - Sept. )0, 2005
---
Cct. 1, 200S - Sept. 30, 2006
---
Oct .. I, 2006 - Sept. 30, 2007
One year renewal terms at the State'S option.
Oct. 1, 2007 - Sept. 30, 2008
-----
Oct. 1, 2008 - Sept. 30, 2009
Ability to provide commiesion check and the required
information to State Treasurer's office. Please
initial response.
YES
Send to State Treasurer's
office each month within
fifteen days
Comments:
TRE - 1109
NO
NOTICE TO ALL BIDDERS
NOTICE OF INTENT TO SUBCONTRACT FORM
SUBCONTRACTOR UTILIZATION PLAN FORM
PROCEDURES I'OR MINORITY-OWNED AND WOMAN-OWNED BUSINESS
PARTICIPATION AS SUBCONTRACTORS
The contract(s) to be awarded as a result of this Request for Proposal (RFP) will Include minority-owned and
woman-owned business subcontracting goals pursuant to NJAC 17:13-4.1(a)2. Each bidder Is required to make a
good faith effort to meet the set-aside subcontracting goals of awarding seven percent (7%) and three percent
(3%) respectively. of the value 01 the contract to New Jersey-based. New Jersey Commerce and Economic
Growth Commission (Commerce)-certified or -certifiable minority-owned and woman-owned businesses. Bidders
must respond to this requirement by completing the Notice of Intent to Subcontract form. Failure to inctude a
completed and signed Notice of Imenllo Subcontract form will be sufficient cause to reject a bidder's proposal as
non-responsive.
Any bidder Intending to subcontract. pursuant to Section 3. t 1 01 the Standard Terms and Conditions, must
complete tlie Subcontractor Utilization Plan (Plan). Bidders are instructed to list 811 proposed subcontractors on the
Plan. A bidder Intending to subcontract. must include a completed and signed Plan or be subject to rejection of
its proposal as non-responsive.
'
DEFINITIONS:
"New Jersey-based business' means a business that has Its principle place of business located In the State of
New Jersey.
"Minority-owned business" means a business that Is Independently owned and operated end at least 51 percent
(51 %) of which is owned and controlled by a person/persons who is/are African American, Latino or Asian
American.
"Woman-owned business' means a business that is independently owned and operated and at least 51 percent
(51 %) of which is owned and controlled by a woman or women.
'Commerce-certified or -certifiable" means a business that meets the requirements and definitions of
minority-owned andlor woman-owneri business and has been certilied as such or can become certified as such by
Commerce. A certification document is issued by Commerce to certified businesses.
"Eligible" means a Commerce-certified or -certifiable minority-owned or woman-owned business that has its
principal place of business located in the State of New Jersey.
PROCEDURE:
If a bidder intends to subcontract with eiigible businesses. the following actions should be taken to achieve
set-aside subcontracting goal requirements:
'--
1. Attempt to locate eligible businesses appropriate to the RFP;
2. Request a listing of minority-owned and woman-owned businesses from Commerce;
3. Record efforts to locale eligible businesses, including the names of businesses contacted and the means
and results 01 such contacts;
4. Provide all potential subcontractors with detailed information regarding the specifications;
5. Attempt. whenever possible. to negotiate prices with potential subcontractors submitting higher than
acceptable price quotes;
PS"SA-2A
Reyind 10101
TRE - 1110
REQUIRED SUBMISSION
STATE OF NEW JERSEY
DIVISION OF PURCHASE AND PROPERTY (DPP)
NOTICE OF INTENT TO SUBCONTRACT FORM
THIS NOTICE OF INTENT TO SUBCONTRACT FORM MUST BE COMPLETED AND INCLUDED AS PART OF EACH
BIDDER'S PROPOSAL. FAILURE TO SUBMIT THIS FORM WILL BE CAUSE FOR REJECTION OF THE BID AS
NON-RESPONSIVE.
DPP Solicitation Number
DPP Solicitation Title;
Bidder's Name and Address:
INSTRUCTIONS: PLEASE CHECK ONE OF THE BELOW LISTED BOXES:
o
If awarded this contract, I will engage subcontractors 10 provide certain goods andlor services.
ALL BIDDERS THAT INTEND TO ENGAGE SUBCONTRACTORS MUST ALSO SUBMIT A COMPLETED AND
CERTIFIED SUBCONTRACTOR UTILIZATION PLAN WITH THEIR BID PROPOSALS.
o
If awarded this contract, I do not intend to engage subcontractors to provide any goods andlor
services.
ALL BIDDERS THAT DO NOT INTEND TO ENGAGE SUBCONTRACTORS MUST ATIEST TO THE FOLLOWING
CERTIFICATION:
I hereby certify that if the award is granted to my firm and if I determine at any time during the course of the
contract to engage subcontractors to provide certain goods and/or services, pursuant to Section 3.11 of the
Standard Terms and Conditions. I will submit the Subcontractor Utilization Plan (Pllm) for approval to the Division
of Purchase and Properly in advance of any such engagement of subcontractors. Additionally, I certify that in
engaging subcontractors, I will make a good faith effort to achieve the subcontracting set-aside goals established
for this contract, and I will attach to the Plan documenlation of. such efforts in accordance with NJAC 17:13-4 and
the Notice to All Bidders.
PRINCIPAL OF FIRM:
fSlgn4ltu,vl
"a-SA-'
flit I.)
I~/OH
TRE - 1111
REQUIRED SUBMISSION
STATE OF NEW JERSEY
Q
DIVISION O~ PURCHASE AND PROPERTY (OPP)
SUBCONTRACTOR UTILIZATION PLAN
DPP Solicitation No.:
(R£F£.FIENCEO IN RFF> STANOAAO T!Ju.tS
.~~:~I~~ :iliZ.~;~ Ieau" f01 rei':::~' I~:~i~n;:: .hl. !>'OPIIf'Y
IDPP Solicitation Title:
Name and Address:
Telepbone No.:
Contact Person:
INSTRUCTIONS: LiSI all businesses you Inlend to use as subcontractors. This form may be duplicated for extended IiSls.
'A~~
'_~~~.N.:'.
SUBCOIfTAACTOR'S NAME
ADDRESS. ZIP CODe
TELEPHONE NUMBER
AND VENDOR 10 NUMBER
TYPE(S) OF DODoS OR
SERVICES TO BE
PROVIDED
YES
NO
YES
NO
ESTIMATED
VALUE OF
SUBCONTliACTS
•
'* FOT thDso Bidders JJst'ng
~~.r:
Commln-lon Certfflcation or application for
and Woman...Owned Subcontractors: Attach copies of NJ Commerce & Economic Growth
I for each subconlractor listed. If bidder' has not achIeved established subcontracting
set·aslde goal.s, also attach documentation of good faith effort to do so In accordance with NJAC 17:13-4 and the Notice to All Bittd's,""
,::tr..
I ..~""~~!'.,:0~1::".that this Subcontractor
Plan (p",n) I. beIng
In good faith. I
that. each
been notified that It has been listed on this Plan and that each subcontractor hu consented.
writing, to
Its name being submitted for this contract. Additionally. I certify that I shall notify each Gubcontractor listed on the Plan, In
writing. If tile award Is granted to my firm, and I ohall make all doeumentatlon available to the DIvision of Purchase and
Property upon request,
t further certify that all Information oontalned In till. Ptan I. true and correot and I acknowledge that the State will rely on the
truth of the Information In awardIng the contract.
PRINCIPAL OF
FIRM:
(Tltlo)
pa·s.,,~'
ftt,'o',ulll tl(ll
TRE - 1112
Juvenile Justice Commission Resident Calling Sites
Facility
Address
Resident Population
aesldent Telephones
New Jersey Training School
1 State Home Road
Jamesburg, NJ 08831
732-521-0030
126
26
Stabilization & Reintegration
800 Carranza Road
Tabernacle, NJ 08088
609-268-1424
70
4
Juvenile Medium Security Facility
I Burlington Street
Bordentown, NJ 08505
609-298-8222
120
7
Reception & Assessment Center
1 Burlington Street
Bordentown, NJ 08505
609-324-6400
144
18
Valentine Unit
I Burlington Street
Bordentown, NJ 08505
609-324-0329
34
4
Hayes Unit
I Burlington Street
Bordentown, NJ 08505
609-324-0392
80
TRE - 1113
,
NJ DEPT. OF CORRECTIONS INSTITUTlONSilNMATE TELEPHONES
AS OF AUGUST 2001
INSTITUTION
CORRECTIONAL FACILITIES
Adult ~iagnostic & Treatment Center
8 ProduCllon Way
Avenel. NJ 07001
732 574-2250
INMATE POPULATION
INMATE TELEPHONES
630
24
1287
75
2059
117
18
30
813
45
East Jersey State Prison
Rahway Ave.
Woodbridge. NJ 07005
732499.5010
1713
127
Edna Mahan Correc!Jonal Facility for Women
30 County Rl 513
Clinton, NJ 08809
90B 735-7111
1146
61
Garden State YCF
Highbrldge Rd.
Yardville, NJ 08520
1679
85
618
37
MounlBinvlew YCF
US Route 22
Annandale, NJ
908 638-6191
1132
48
New Jersey SlBte Prison
ThIrd and Federal Sts.
Trenton, NJ 08625
609 292·9700
1875
84
Albert C. Wagner YCF
500 Ward Ava.
Borden-.,. NJ 09505
S09 298-0500
Soyslde State Prison
4293 RI. 47
leesburg, NJ 08327
858 785-0040
,
Central Medical Unit
601 Hamilton Ave.
(at SI. Francis Medical Cit.)
Trenton. NJ
609633-2370
Centr2l Reception & Assignment Facility
Stuyvesant Ave.
(on the grounds 01 Tranlan Psych. Hosp.)
West Trenton, NJ 08628
609 984-6000
609 298-6300
MJd-State Correctional Facility
Building # 8401
RongeRd.
Fort 01)(' NJ 08562
609 723-4221
TRE - 1114
Northem State Plison
168 Frontage Rd.
Newark. NJ 07114
973465-0068
Riverfront State Prison
Delaware Ave. and Elm Sf.
2324
215
1136
71
Camden. NJ 08101
856 225-5700
Southem Slale Correctional Facility
4295 Rt. 47
Oelmont. NJ 08314
856785-1300
South Woods State Prison
215 Burtington Rd. South
Bridgeton. NJ 05302
856459-7000
1476
114
3249
351
136
10
332
19
SATELLITE UNITS
SRP Boot Camp
Rt 72
New Usobl (ACWYCF)
6099 721Hl804
Ancora Unn (SSP)
Sprtng Garden Rd.
Hammonton. NJ 08037
868 561·5246
Rahway Camp (eJSP)
on the 9rounds of AOTe
8 Production Way
Avenel. NJ 732499-5467
Jones Farm (eMF)
Bear Tavem Rd.
122
6
274
7
118
7
110
5
22249
1538
West T"",ton. NJ 06628
809 530-3996
Martboro Camp( EJSP)
RI.520
Martboro. NJ
732499·5106
Stokes Forest Unit (MYCF)
95 Oeckertown Turnpike
Sussex. NJ 07461
97387s-4470
TOTAL
TRE - 1115
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01 CaIlod POlly
TRE - 1116
(D
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Janice McGuigon
Verizon
389 Old Forge Road
Media,PA 19063
Kathleen Kelly
Verizon
2475 Koons Road
Quakertown, FA 18951
William B. Arfton
Vcriozon
8 Lori Street
Monroe Twp., NJ
TimVaughn
Evercom
8201 Tri Star Drive
Irving, TX 75063
James McKinney
Ke1lee Communications Group, Inc.
Washington National Allport
GAT Hanger 7, Ste 213
Washington, DC 2000 I
Teresa Ridgeway
Global Tel Link
2609 Cameron St.
Mobile, AL 36607
James DeHaven
Focal Communications
333 Thomall St.
4"Floor
Edison, NJ 08837
T-Netix, Inc.
2155 Chenault Drive
Suite 410
Carrollton, TX 75006
Attn: Proposal Manager
Bob Lynch
T·Netix
26 Highland Tpk.
Wayne, NJ 07470
Tim Miller
AT&T (TCG)
340 Daniele Drive
Ocean, NJ 07712
Bob Hallander
MCI Worldcom
2520 Nortbwinds ParI.:way
Suite 500
Alparetta, GA 30004
Thomas Mclellan
AT&T
30 Knightsbridge Rood
Piscataway, Nl 08854
Phil Apanovitch
pCS
11859 Wilshire Blvd.
Suite 600
Los Angeles, CA 90025
Michael Hanes
Sprint
218 Washington Street
Butler,PA 16001
DarylDornn
Thales Contact Solutions
35 Camillo Drive
Wayne, NJ 07470
Joseph A. Giegerich
Science Dynamics COl]>.
1919 Springdale Road
Chony Hill, NJ 08003
Dennis Yanrington
Sprint Corp.
I IndependenceVVay
Princeton, Nl 08540
Charles Weg
SprintLD
I Independence Way
Princeton, NJ 08540
Dick Tighe
Qwest
325 Columbia Tpk.
Suite 102
Florham Park, NJ 07932
TRE - 1117
T ~Netjx, Inc.
2155 Chenaull Drive
Suite 410
CarrollO", TX 75006
John Coffey
State of New Jersey
DEPARTMENTOFTIIE1'REASURY
DoNALD T. DIFRANCESCO
DIVISION OF PURCHASE AND PROPERTY
P.O. Box 230
TRENTON, NEW JERSEY 08625.0230
(609) 984·9703
Acting Governor
PETERR. LAWRANCE
Acting Stale Treasurer
December I J, 200 I
Ref:
02.X.32533
ImnatelResident Telephone Control Service
Original Bid Opening Date: November J, 2001
Revised Bid Opening Date: December 20, 2001
New Re,;sed Bid Opening Date: January 25, 2002
Addendum No.4
To All AtteuJees of the Bidder's Comb"nce:
This is to "dvise that the bid opening (late has been changed. The new revised bid opening dale i,
jalluary 25, 2f)0~. It is the bidder's responsibility to change the hid opening date on the bid return
envelope.
Additional questions received by the Purchase Bureau on the referenced Request for Proposal (RFP) , as
well as the call detail by facility, will be answered in a future.addendum.
Addendt,'n No.4 is to be incorporated and become a part of proposal 02.X.32533.
Sincerely yours,
Antoinette Lelia
Purchase Bureau
New Jeruy Is An Eqll.tll Opportunity Employer
~
Printed on RecydnJ Paper and Recyclable
TRE - 1118
;
State of New Jersey
DEPARThlENT OF THE TREASURY
DNISION OF PURCHASE AND PROPERTY
P. O.Box 230
TRENTON, NEW JERSEY 08625-0230
(609) 984-9703
D01<ALD T. DIFRANCESCO
Acting Gorernor
PETER R. LAWRANCE
Acting State Treasurer
January II, 2002
Ref:
02-X-32533
InmatelResident Telephone Control Senice
Original Bid Opening Date: Novembt'f I, 2001
Revised Bid Opening Date: December 20, 2001
Revised Bid Opening Date: January 25,2002
New Revised Bid Opening Date: February 28, 2002
Addendum No.5
To All Attendees ofthe Bidder's Conference:
This is to ad\~se that the bid opening date has been changed. The new re\ised bid opening date is
February 28,2002. It is the bidder's responsibility to change the bid opening date on the bid return .
envelope.
The following revisions and clarifications are made to the referenced Request for Proposal (RFP:
I. Page 5, Page 5, Section 4.0 Contract Definitions, add the following definition:
BILLABLE REVENUE - All revenue generated from each and every telephone on the
inmate/resident telephone control system. This revenue will include all service charges, all transport
charges and any other generated revenue, excluding taxes and regulatory fees.
2. Page 14, Section 6.2.6, Fourth paragraph, add the following: The Contractor to pro\ide a PC loaded
with the proper software that DOC/JJe can have access to centralized system
3. Page 16, Section 6.3.1 Authorized System Features is re\ised to read as follows:
6.3.1 System Features
New Jenq Is An EqucJ Oppurtuniry Employer" Printed on Recycled Paper and Recyclable
TRE - 1119
6.3.1.1 Mandatory Requirements
•
All dialing instructions, warnings and messages should be available in English
and Spanish for each data base.
All telephones turned on and off at predetermined hours.
Announcement on each call, except legal or Ombudsman, that call may be
subject to monitoring andlor recording.
Announcement on legal or Ombudsman calls that they are not monitored or
recorded.
Automated voice announcement to the called party identifYing correctional
facili ty name, city and a prerecorded inmate/resident name.
Call splitting to isolate calling party from called party during call setup.
Cutoff keys will be installed, at a DOC and JJC approved location, on every
inmate/resident telephone line in each facility. These keys will enable the DOC
and JJC to separately cut off service to any and all lines serving any area.
lnteractive acceptance or denial of call by called party.
On demand system wide blocked numbers.
Permit outgoing station to station collect calls only and billed to the called party.
Provide inmate/resident with a message that call can not be completed as dialed.
Security announcement instructing switch hook operation from either party to
terminate call.
Service must provide a capability to interface with both touch tone and rotary
telephones at the called party location.
System must be DTMF dialing only.
System must limit access to one call per connection.
Telephone switch hook operation will indicate disconnect of call only.
The DOC and JJC will have the capability to monitor and record all calls on each
line as needed from a central point in each facility without inmate/resident or
called party detection.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
6.3.1.2 Preferred Requirements
•
•
•
Caller ID information passed to called party after call splitting.
Prompts inmate/resident through dialing instructions.
Provide inmate/resident with appropriate message (i.e. "call not accepted", "call
blocked").
The DOC locations require monitoring and recording of all individual inmate calls. Monitoring
equipment will be provided by the Contractor in each correctional facility. On site storage of these
recorded calls need to be maintained for 90 days. Discs used for investigations or legal action are
marked as evidence and maintained permanently. The bidder should provide information on
additional system features available for consideration.
4. Page 17, Section 6.3.2 System Controls and Restrictions is revised as follows:
6.3.2 System Controls and Restrictions
2
TRE - 1120
--------------
6.3.2.1 Mandatory Requirements
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Block call forwarding from originally called party
No access to an Operator
No call waiting acceptance
No credit card calls
No incoming calls
No partial service during system failure
No person to person caIls
No pulse dialing
No third party billing of calls
No third party conference calls
No transfer of calls
No two telephones can be connected to the same line at the same time (i.e.
Maximum Security)
Ten time call limit, per facility, on any authorized number per day except for the
four approved general population numbers.
Time limit may be set on total minutes per month for all calls, per
inmate/resident, excluding the approved general population numbers.
Time limit on every authorized call with a warning tone thirty seconds to
termination
6.3 .2.2 Preferred Requirements
•
Time of day restrictions on a called number. This option provide; automatic
enforcement of called party requests, fucility requirements and legal
requirements.
The bidder should provide information on additional system controls and restrictions available for
consideration.
5.
Page 20, Section 6.10 Commission Structure, add !he following to the itemized report list:
•
6.
Number of Calls
Schedule J, InmateIResident Telephone Control Service is revised. See attached Schedule J (Rev I)
7. Schedule K lnmatelResident Telephone Control Service is revised. See attached Schedule K (Rev
1).
Below are questions received on the refereneed RFP and their responses:
Question I;
Based on Section 6.3.1, the last feature listed and the subsequent paragraph seem to
contradict each other. Dos the DOC require the same feature set for !he Adult facilities
and the Juvenile facilities governed by this RFP? In particular, is full channel, full time
recording required for the Juvenile facilities?
3
TRE - 1121
Response:
At the present time JJe does not monitor or record calls but required the capability to do
so in the future.
.**
Question 2:
Response:
Does the State wish to have call recordings archived to a central location after the 90-day
. online period has expired or will recordings be archived at each individual facility
Each individual facility to archive the call recording
•••
Question 3:
Will the Sate reconsider its position on transport rates and assign a ftxed value for inmate
station collect rates?
Response:
To be answered in a future addendum.
Question 4:
Addendum #3 question 20; please expand on the answer "partitioned by facility."
Response:
All information should be separated by each faCility. For example, if a vendor chooses
to use a centralized computer or controller, all infonnation must be partitioned by
facility.
•••
Question 5:
Addendum #3 question 30; will the scanners be required for this 2 station trial?
Response:
Yes, fully operational system to include scanner.
***
Question 6:
Please explain the state's understanding between a "sub-contractor versus a supplier.
And does a vendor need to identifY suppliers?
Response:
Supplier provides equipment and material, would not provide service.
•••
Question 7:
Section 7, Proposal preparation and submission Instructions do not provide a specific
place to respond to Section 6.2.3 (Authorization List) and Section 6.2.4 (Outgoing calls).
Is a response required for these sections? If so, where in the proposal should this
response be provided?
Response:
No response is required for these Sections .
•••
4
TRE - 1122
Question 8:
Reference the State's response to Vendor Question 97. Is the vendor correct in
interpreting that this response indicates that the specifications in Section 6.3.2 are
"preferred" and are not "Manda tory"?
Response:
See revisions to RFP above.
***
Question 9:
Reference the State's response to Vendor Question 97. What other specifications in the
RFP are "preferred, but not mandatory." From the wording in the RFP it is difficult to
impossible to determine which requirements are mandatory vs. preferred. For example,
Section 6.3.1 and 7.8.1, I read very similar to Sections 6.3.2 and 7.82. which the State
has indicated is preferred. For clarity, would the State identitY exactly which
specifications listed in Section 6 (Scope of Work) are mandatory and which are
preferred?
Response:
See revisions to RFP above.
•••
Question 10:
Reference Section 6.5 Wiring. The specifications appear to mix internal. in-house
facility wiring and local, external ("last mile") wiring/cabling within this section.
Request th<' State clarify what is meant by the last sentence in Section 6.5 that states:
"The new cable, if adequate. may be sbared by other communication suppliers."
Specifically, is the State referring to the "last mile" cabling in this sentence and is the
State mandating sharing of the '1ast mile" facilities with other communication suppliers?
Response:
Section 6.5 is for internal, in-house facility wiring, installed behind the Dmarc.
Question 11:
Addendum 3, Vendor Question 111. Does the State require online access to the bubble
form? If so, is that access to the form itself or only to the relevant datalinfonnation
provided via the form that is required to run standard and administrative reports (as
specified in Section 6.2.6)?
Response:
Yes, does require on line access for information contained on the form.
Question 12:
Specifically, how many trim line phones will the State require at what locations?
Response:
Approximately five locations: NJ State Prison, Albert Wagner, Edna Mahon, East Jersey
Northern State and Garden State correctional facilities .
•••
Question 13:
Can the State please break out Local and IntraLATA (Toll) minutes and calls into
separate buckets.
Response:
To be answered in a future addendum.
5
TRE - 1123
- -
--
--------
Question 14:
MBE Requirement - the sct aside subcontracting goals of7% and 3% respectively of the
value of the contract. What do the 7% and 3% refer to? This is on contract. Is the goal
actually 10% of the value of the contract?
Response:
The requirement is for a bidder to make a good faith effort to subcontract, at a minimum,
7% and 3% respectively of the value of it's proposal to NJ based, NJ Commerce &
Economic Growth Commission - certified or certifiable minority owned and womanowned business.
***
Question 15:
Page 4, Question 8, Section 6.2.6 - Individual and Bulk Station Feature Changes - this
seems to be applicable language for a PBX or Centrex type proposal. What, specifically,
would individual and/or bulk feature changes refer to in the inmate control system? The
stations are essentially "featureles,"the control system provides various call controls.
What kind of bulk feature changes would be reqUired in an inmate environment?
Response:
System wide block on a specific number at all facilities may be required.
***
Question 16:
Page 7, Question 20, Section 7.7.5 -1 believe that a Centralized pin administration
solutilln may refer to a location outside of the DOC facility. Is the response indicating
that the State wants PIN administration to be handled on-site only? Wold the State
consider report generation and PIN administration to be handled in a non-DOC facility
located in the State of New Jersey?
Response:
See response to Question 4 above .
•••
Question 17:
Page 8, Question 29, Section 6.2.7 - System Administrators. (I) Is the State indicating
that the minimum number of System Administrators desired is I for each 2 facilities and
I full time SA at CRAP? Does the Slate realize that the requirement for bubble
forms/scanners greatly reduces the need for on-site date entry? (2) What does the State
envision to be the duties of an on-site System Administrator given automatic entry of
PIN's, access to reports by Internal Affairs personnel, etc.
Response:
Scanners would reduce number of discrepancies.
(I) No minimum number of System Administrators required.
(2) Duties are listed in 6.2.7, for example, moves and changes .
• *.
Question 18:
Page II, Question 45, Section 6.2.5 - (I) Although the State has been very specific
about the maximum surcharge billed for each type of call, there has been no specific rate
requirements for the transport charges. This could result in low surcharges quoted but
very high per minute charges applied to end users. Would the State consider providing
specific details relative to the rates they desire on per minute charges? (2) In a related
Question (#fJ2) Page 14, Section 7.7.3, the State agrees that it is their intention that the
rates are not to exceed the local exchange carrier rates. Does this mean that the regulated
6
TRE - 1124
-----~-------
rates approved by the New Jersey State Regulatory authority are acceptable where
applicable.
Response:
To be answered in a future addendum.
.*.
Question 19:
Page II, Question 45, Section 6.2.5 - Is the State aware that current rates for local and
inter-lata calls provide lower costs to inmate's families when calls are made at night, on
weekends and on holidays? Is the State in agreement that these "discount" periods
should be entirely eliminated or is the "postalized transport charge" in reference to long
distance charges only (specifically Inter-LatnlIntra-State and Inter-LatalInter-State)?
Response;
Postalized transport rates are required.
***
Question 20;
Page 14, Question 63, Section 7.7.3 -Again, the State indicates that there is NOT a
specific requirement for the maximum per minute transport fee. If the Sate is concerned
about rates billed to inmate families/end users, are they concerned that a low surcharge
coupled with a high per minute transport charge might defeat what they are trying to
accomplish relative to controlling costs? Will the State provide specific guidelines for
the per minute rate?
RespoTlse;
No, the State will evaluate each RFP and take into consideration the rat".s quoted .
•• *
Question 21;
Taking into consideration that collect call rates from prison facilities are regulated by the
State Public Utility Commission and, if the local phone company (LEC) increases the
local and intraLATA rate to over $2.00 dnring the RFP process, would the NJ State DOC
consider the new regulated LEC collect rate as the rate cap for the RFP? For example, if
the State Public Utility Commission approves a rate increase on the local/intra-lata calls
dnring the RFP process, will the State use the new rate cap for the collect call rates?
Please keep in mind that regulated rates by the State PUC do not allow for higher or
lower rates but just the rates that are in the respective tariff. It is understood that once
the RFP is awarded, the rates would be "capped" for the life of the contract.
Response:
To be answered in a future addendum .
•••
Question 22:
If a company is already certified for Affirmative Action within the State of New Jersey
and can provide a NJ State Certificate for AA, but the vendor also complete the
Affirmative Action Employee Information Report?
Response;
If an Affirmative Action certificate is submitted with the proposal, the vendor does not
have to complete the Aff"mnative Action Employee Information Report.
***
7
TRE - 1125
Question 23:
Would the State consider moving the RFP due date to the third or fourth week of January
2002?
Response:
See new revised bid opening date above.
*.*
Question 24:
Will the State identify how many "user" terminals will be required for each site by site?
Response:
Vendor to provide end user tenninal in each facility.
*.*
Question 25:
Will the State provide the evaluating criteria weighting prior to submission so Vendors
ean best emphasis their strengths to match the weighting?
Response:
Criteria will be available at the bid opening .
Ques!ion 26:
(I) Will the State allow vendor to order circuits in advance of flnalist selection, in order
to met the 30-day delivery requirement? (T-l service orders are at least 45 to 60 days).
(20 Will the "user/investigator" terminals reside in the phone room also? (3) What will
the accessibility rules be for the telephone room for the t~sting period.
RespoJ)sc:
(1) Yes
(2) All equipment to be installed in the phone room except for cut-off keys.
(3) To be advised prior to test period .
....
•••
Question 27:
Bubble Forms- Is it the State's intention to be an alpha site for technology that is not
currently deployed or proven in this industry'!
a.
Does the State anticipate all existing inmates/residents to use the bubble form? If
not will the existing database be provided by the Sate?
b. How will the new PIN numbers be deployed to the inmate/residents?
c.
How will inmate/resident changes to hislher call1igts process after full
implementation of the bubble system? Will they fill out a new form every quarter?
Will the old data be purged?
d. What happens if the inmateJresident does not know the addresses of the parties the
wish to call?
e. Will the State consider modifying the sample bubble form to allow Optical
Marketing Recognition (OMR) by requiring bubble format insertion for ALL
information that is filled in by the inmate/resident? (Current form allows writing).
8
TRE - 1126
f
There is a space On the sample bubble fonn provided for PIN number. If the PIN
number must be randomly generated, presumably by the ITS, what is this space used
for?
g. Is there a requirement as to how this report, containing the PIN, will be
communicated back to the inmate?
h. How many pages are required to contain all the information requested on (Section
6.3) the bubble form? The sample fonn was only one page. Is it permissible to use
douhle-sided fonns?
Response:
(n) Yes, all inmates will use the bubble form
(h) Procedure presently being developed
(c) Inmate will complete a new bubble form each qlll'rter. All data will be archived for
investigation purposes.
(d) DOCmC Issue
(e) Yes
(f) Initial assignment of PIN number, adds, changes, delet~s.
(g) No requirement at this time
(h) Yes, but only one piece of paper per inmate, one page, double-sided
•••
Que~tion
2g:
Respollse:
Addelldwn #3, #11 and RFP SeJtioll /).3.2, j, it the State's intent for the system 10
annv;JIICe that "this call is a collect ~all from the NJ DOC Riverfront State Prison at
Delaw..re Avenue and Elm Street in Camden NJ from inmate/rp.sident name"?
Provide facility name, city, inmate!resident name
***
Question 29:
Will the State clarify Response "Verizon New Jersey Tariff - BPU-2 Exchange Service
as well as AT&T current rates?
Response:
All tariffs are on the PBU Internet Home Page
Question 30:
Section 62.7 and the response to Question 29. Are there currently 8 system
administrators? Will the State allow for less "on site" administrators reporting directly
to the sites if a "centralized in State" solution is offered?
Response:
See Response to Question 17 above .
Question 31:
To follow Up on a previous question. Do we need to disclose the birthdates of our
officers on the Ownership Disclosure Form to be compliant?
Response:
No
...
9
-
TRE - 1127
-----------
.,
Question 32:
Will the selected vendor be required to supply a systems administrator for every two
counties? Is there an administrator requirement for the counties?
Response:
Vendor to coordinate with each County for a required schedule.
***
Question 33:
RFP Item 6.2.6,lndividual and Bulk Station Feature Changes, Please clarify or provide
an example of what type of changes are intended by this sentence.
Response:
See response to Question 15 above .
• **
Question 34:
Addendum #3, Question 29 established a ratio of service administrators of I per 2 sites,
except CRAF, which will put the total number at 15 administrators. This is about double
the number today. Should we all include 15 administrators in our calculations and bid
response and as an option offer other alternatives? One method might be to include a
baSi! number of administrators, or none, and then provide a percentage reduction on the
commissions tor each service administrator added per Schedule R.
Response:
Number of Site Administrators will be determincd by t"e functionality of the system
installed.
***
Question 35:
Comments regarding Standard Terms and Conditions Document
I.
Please note this bid states that any proposed changes, modifications, or
exceptions will be a factor considered in the determination of an award. I wallt
to suggest that it does not say the bidder will be thrown out, it simply states it is
a factor, among many factors to be weighed. I stress this, due to initial concerns
aired about taking any exceptions or suggesting any modification. Having stated
that I am further aware that within the body of the lNMATEIRESIDENT
TELEPHONE CONTROL SERVICE DOCUMENT, under section 7.12, it states
any such changes "may" result in the rejection of the proposal. For this reason,
you may need to escalate this to the VP level to obtain the level of authority
necessary to· open the company to greater risk to pursue this potential
opportunity.
2.1
This clause needs to be modified to be made mutual. It currently reads as
follows:
LIABILITY - COPYRIGHT - The contractor shall hold and save the State of
New Jersey, its officers, agents servants and employees, harmless from liability
of any nature or kind for or on account of the use of any copyrighted or
uncopyrighted composition, secret process, patented or unpatented invention,
article or appliance furnished or used in the performance oflhis contract.
It should be modified to read:
10
TRE - 1128
LIABILITY - COPYRIGHT - The parties shall hold and save the other, their
officers, agents servants and employees, hannless from liability of any nature or
kind for or on account of the use of any copyrighted or uncopyrigbted
composition, secret process, patented or unpatented invention, article or
appliance furnished Or used in the performance of tbis contract.
2.2
This clause needs to be modified to be made mutual. It currently reads as
follows:
INDEMNIFICATION - The contractor shall assume all risk of and
responsibility for, and agrees to indemnify, defend, and save harmless the State
of New Jersey and its employees from and against any and all claims, demands,
suits, actions, recoveries, judgments, and costs and expenses in connection
therewith on account of tbe loss of life, property or injury or damage to person,
body, or property of any person or persons whatsoever, whicb shall arise from or
result directly or indirectly from the work andlor materials supplied under this
contract. This indemnification obligation is not limited by, but is in addition to
the insurance obligations contained in this agreement.
It should read:
INDEMNIFICA nON - The c"ntractor shall assume all risk of and
responsibility for, and agr-:es to indemnify, defend, and save hannless the State
New Jersey and its employees from and against any and all claims, demands,
suits, actions, recowri~s, judgments, and costs and expenses in connection
therewith on account of the loss offife, property or injury or damage to person,
body. or property of any person or persons whatsoever, which sball arise from or
result directly or indirectly from the work andlor materials supplied Imder this
contract. This indemnification obligation is not limited by, but is in addition to
the msurance obligations contained in this agreement. State of New Jersey
specifically agrees to defend and indenmify contractor from any claims that may
result from State of New Jersey's failure to properly maintain the area or enclosure
except to the extent that such failure is due to the sole negligence or willful acts of
contractor's employees or agents.
"r
3.5
NOTE: I would suggest modifying to 30 days verses 10 but that is a business
decision.
3.11
The first paragraph of this clause needs to be modified. It currently reads:
SUBCONTRACTING OR ASSIGNMENT - The contract may not be
subcontracted or assigned by the contractor in whole or in part without the prior
written consent of the Director of the Division of Purchase and Property. Such
consent, if granted, shall no relieve the contractor of any of his responsibilities
under the contract.
Please modify the first paragrapb to read:
SUBCONTRACTING OR ASSIGNMENT - The contract may not be
subcontracted or assigned by the contractor in wbole or in part without the prior
written consent of the Director of the Division of Purchase and Property, except,
II
TRE - 1129
either party may assign this contract to a parent, subsidiary or affiliated company
by providing thirty (30) days written notice to the other party. Such consent, if
granted, shall not relieve the contractor of any of his responsibilities under the
contract.
INMATEiRESIDENT TELEPHONE CONTROL SERVICE DOCUMENT
3.5
Compliance with Public Works Contractor Registration Act
"(Vendor) does not currently believe that it is required to be certified/registered
under the Public Works Act in order to perform the functions requested in this
Proposal because Our activities do not amount to a Public Works."
9.0
Supplement to Standard Terms and Conditions
Section 2 Liabilities currently reads:
The contractor assumes all risk and responsibility for, and agrees to indemnify,
defend and save harmless the State of New Jersey and its employees from and
against any and all claims, demands, suits, actions, recoveries, judgments and
~osts and expenses in connection therewith on account of loss of life, property or
injury or d~.mage to the person, body or property of any person or persons
whatsoever, which shall arise or result from: (I) any willful misconduct or
negligent act or omission of the contractor; or (2) the work, materials or serviceJ
3upplied by the contractor under the contract to the extent that such work,
materials, 0'· services are defective or not complaint with this contract; or (3) the
contractor's breach of this contract. The State agrees to notity the contractor as
soon as is practical of any claim, demand or action for which the State will
request indemnification's from the contractor.
It should be modified to read:
The contractor assumes all risk and responsibility for, and agrees to indemnify,
defend and save harmless the State of New Jersey and its employees from and
against any and all claims, demands, suits, actions, recoveries,judgments and
costs and expenses in connection therewith on account ofloss oflife, property or
injury or damage to the person, body or property of any person or persons
whatsoever, which shall arise or result from: (1) any willful misconduct or
negligent act or omission of the contractor; or (2) the work, materials or services
supplied by the contractor under the contract to the extent that such work,
materials, or services are defective or not complaint with this contract; or (3) the
contractor's breach of this contract. The State agrees to notify the contractor as
soon as is practical of any claim, demand or action for which· the State will
request indemnification's from the contractor. State of New Jersey specifically
agrees to defend and indemnify contractor from any claims that may result from
State of New Jersey's fuilure to properly maintain the area or enclosure except to
the extent that such failure is due to the sole negligence or willful acts of
contractor's employees or agents.
Section 2.3
(Vendor) Reads, Understands, and Complies.
12
TRE - 1130
PLEASE ADD TIlE FOLLOWING CLAUSES:
LIMITATION OF LIABILITY. The obligation of contractor in the event ofa
service interruption caused by contractor, shan be limited to the use of reasonable
diligence under the circumstances for restoration of service. IN NO EVENT
SHALL EITHER PARTY BE LIABLE TO THE OTHER FOR
LI\ICIDENTAI" SPECIAL, INDIRECT OR CONSEQUEl'Io'TIAL DAl\iIAGES,
INCLUDING LOST STATION REVENUES, LOSS OF PROFITS OR
OTHER COMMERCIAL OR ECONOI\UC LOSS ARISING OUT OF THE
PERFORMANCE OF THIS AGREEMENT, INCLUDING WITHOUT
LIMITAnON NEGLIGEl''IT PERFORMANCE OR FAILURE TO
PERFORM, EXCEPT AS SET FORTH UNDER THE TERMINATION
LIABILITY PROVISION HEREIN.
DISPUTE RESOLUTION. Any claim, controversy or dispute between the
parties shall be resolved by binding arbitration in accordance with the Federal
Arbitration Act, 9 U.S.C. 1-16, not state law.
Response:
The Statement in paragraph I ofthc RFP's Standard Terms and Conditions, relating to
any changes, modifications or exceptions proposed by a bidder being a mctor in the
contract award decision, is meant to inform the bidder that material modifications or
exceptions !l1lIy necessitate the rejection of a bid as non-reRponsive. Please be advised
that changes, modific~tions lmd exceptions similar to the one proposed above, have in
other procurements been found to be material, resulting in the rej~ction of the involved
'!rids as non-responsive.
...
Question 36:
Is it acceptable for a central site to handle faxed data (Oil the bubble forms) from the
remote sites? All information from the bubble forms will be faxed directly to the fax
server at the central site. If there is anything that is not clear, then someone at that
location will need to handle the document. Otherwise, the central site will not be
required to deal with anything else and the forms would be interpreted and sent out to a
database for processing. This solution would involve only a central processing solution
instead of a scanning data capture station at each site.
Response:
No.
Addendum No.5 is to be incorporated and become a part of proposal 02-X-32533.
Sincerely yours,
Antoinette Leila
Purchase Bureau
Attachment:
I. Schedule J lnrnatelResident Telephone Control Service
2. Schedule K lnmatelResident Telephone Control Service
13
TRE - 1131
InmatelResident Telephone Control Service
Schedule J
System Features (continued)
YES
On demand system wide blocked
numbers
Permit outgoing collect calls
Provide message that call can
not be completed as dialed
Recording discs available for
review and/or permanent storage
Recording equipment to be
compatible with existing system
Security announcement instructing __________
switch hook operation terminates
call
Service to interface with both
touch tone and rotary service
System must be DTMF dialing
System must limit access to
one call per connection
Telephone switch hook operation
indicates disconnect of call
The DOC/JJC capability to monitor
and record calls from central
---------point without detection
2
TRE - 1132
NO
InmatelResident Telephone Control Service
Schedule J
System Features (continued)
Preferred Requirements
YES
NO
Caller ID info passed to called
party after call splitting
Prompts for dialing instructions
Provide appropriate message
Comments:
3
i:
----------------~-
-----
:1
TRE - 1133
-- ------- - - --
;1
-------
----,-----
Inmate/Resident Telephone Control Service
Schedule K (REV 1)
System Controls and Restrictions
Ability to provide System Controls and Restrictions for each
data base. Please initial response.
Mandatory Requirements
YES
Block call forwarding from
originally called number
No access to an operator
No call waiting acceptance
No credit card calls
No incoming calls
No partial service during
system failures
No person to person calls
No pulse dialing
No third party billing of calls
No third party conference calls
No transfer of calls
No two telephones can be
connected to the same line
at the same time
4
TRE - 1134
NO
InmatelResident Telephone Control Service
Schedule K
System Controls and Restrictions (continued)
YES
Ten time call limit on any
authorized number per day
Time limit on total minutes
per month
Time limit on every call with
thirty second warning tone
Preferred Requirements
Time of day restrictions
on a c31led number
Cotn/nent s :
5
TRE - 1135
NO
InmatelResident Telephone Control Service
Schedule J (REV 1)
System Features
Ability to provide Authorized System Features for each data
base. Please initial response.
Mandatory Requirements
YES
All dialing instructions,
warnings and messages in
English and Spanish
All telephones turned on and
off at predetermined hours
Announcement of call monitoring
and/or recording with exceptions
Announcement of no monitoring or
recording of legal or Ombudsman
Automated voice announcement
to called party
Call splitting of calling
party from called party
Capability to monitor and
record all calls on each line
Cutoff keys on all system
telephone lines
Interactive acceptance or
denial of call
Monitoring and recording
capability without detection
---------------------- - - --TRE- 1136
NO
State of New Jersey
DEPARTMENT OF THE TREASURY
DIVISION OF PURCHASE AND PROPERTY
JAMES E. McGREEVEY
Governor
Purchase Bureau
P.O. Box 230
TR!NroN, NEW 1ERsEY 08625-0230
JOHN E. McCORMAC
Acting Slate Treasurer
Loc.o\TlON:
33 W. STATE STREET
l'ELEPHONE(609) 984-9703 / l'EL£fAX(609) 292-5170
l'R£hiON,
NJ
January 23, 2002
Ref:
02-X-32533
InmatefResident Telephone Control Service
Original Bid Opening Date: November 1, 2001
Revised Bid Opening Date: December 20, 2001
Revised Bid Opening Date:' January 25,2002
Revised Bid Opening Date: February 28,2002
Addendum No.6
To All Attendees of the Bidder's Conference:
The following revisions and clarifications are made to the referenced Request for Proposal (RFP):
I. Page 14, Section 6.2.5 Call Billing, this section is revised to read as follows:
One flat rate service charge should be billed for all calls regardless of time of day andlor day of week.
•
•
•
•
Local- service charges not to exceed $2.50
IntraLATA - service charges not to exceed $2.50
InterLATA - service charges not to exceed $2.50
Interstate - service charges not to exceed $2.50
A separate postalized transport charge should be billed for each of the above areas regardless of the
time of day andlor day of week.
These billable elements must be capped for the duration of the Contract. . Billing of calls will not begin
until an off-hook, voice acceptance and interactive signal is received from the called party. Call detail
must be provided for every outgoing call.
The overall hilling per call will be included in the Bidder's evaluation criteria
--------TRE - 1137
2. The Call Detail included in the attached CD is made part of this RFP.
3. Addendum No.3 added Section 3.15 Compliance with Set-Aside Subcontracting
All vendors are required to complete and return the Notice of Intent to Sub-Contract Form with their
proposals.
The following questions were included in Addendum No.5, but were not answered. Revision 1 to the
RFP responds to these questions.
Question 3:
Will the Sate reconsider its position on transport rates and assign a fixed value for inmate
station collect rates?
Response:
See Revision I to the RFP above and the enclosed CD.
***
Question 13: Can the State please break out Local and IntraLATA (Toll) minutes and calls into separate
buckets.
Response:
See Revision 1 to the RFP above and the enclosed CD.
***
Question 18: Page II, Question 45, Section 6.2.5 - (1) Although the Stale has been very specific about
the maximum surcharge billed for each type of call, there has been no specific rate
requirements for the transport charges. This could result in low surcharges quoted but
Vel}' high per minute charges applied to end users. Would the State consider providing
specific details relative to the rates they desire on per minute charges? (2) In a related
Question (#62) Page 14, Section 7.7.3, the State agrees that it is their intention that the
rates are not to exceed the local exchange carrier rates. Does this mean that the regulated
rates approved by the New Jersey State Regulatory authority are acceptable where
applicable.
Response:
See Revision 1 to the RFP above.
***
Question 21: Taking into consideration that collect call rates from prison facilities are regulated by the
State Public Utility Commission and, if the local phone company (LEC) increases the local
and intraLATA rate to over $2.00 during the RFP process, would the NJ State DOC
consider the new regulated LEC collect rate as the rate cap for the RFP? For example, if
the State Public Utility Commission approves a rate increase on the locallintra-Iata calls
during the RFP process, wiU the State use the new rate cap for the collect call rates?
Please keep in mind that regulated rates by the State PUC do not allow for higher or lower
2
TRE - 1138
rates but just the rates that are in the respective tariff. It is understood that once the RFP is
awarded, the rates would be "capped" for the life of the contract.
Response:
See Revision 1 to the RFP above.
***
The following response to question 6 included in Addendum No.5 was not complete. Below is the
complete response:
Question 6:
Please explain the state's understanding between a "sub-contractor versus a supplier. And
does a vendor need to identifY suppliers?
Response:
Supplier provides equipment and material, would not provide service. Sub-contractor
would provide services. Vendors do not have to provide the name of the suppliers.
Addendum No.6 is to be incorporated and become a part of proposal 02-X-32533.
Sincerely yours,
a~
Antoinette Lello
Purchase Bureau
Enclosure:
1. CD - Call Detail
3
~~
----
-
TRE - 1139
State of New Jersey
DEPARTMENT OF THE 1'R.EAsURY
DIVISION OF PURCHASE AND PROPERTY
JAMES E. MCGREEVEY
Governor
Purchase Bureau
P. O. Box 230
JOHN E. MCCORMAC
Acting Siale Treasurer
Tru!NToN, NEW JERSEY 08625·0230
LocATION;
33
TaEPHONE(609) 984·97031 TELHAX(609) 292-5170
w. STATES1J<£rr
TRENTON, NJ
February IS, 2002
Ref:
02-X-32533
lnmateIResident Telephone Control Service
Original Bid Opening Date: November 1,2001
Revised Bid Opening Date: December 20,2001
Revised Bid Opening Date: January 25,2002
Revised Bid Opening Date: February 28, 2002
New Revised Bid Opening Date: March 15, 2002
Addendum No.7
To All Attendees of the Bidder's Conference:
This is to advise that the bid opening date has been changed. The new revised bid opening date is March
15, 2002. It is the bidder's responsibility to change the bid opening date on the bid return envelope.
Additional clarifications regarding the Notice of Intent to Subcontract Form will be forthcoming in
another addendum.
Addendum No.7 is to be incorporated and become a part of proposal 02-X-32533.
Sincerely yours,
@f~
Antoinette Leilo
New Jrtrny13 An EflUl! Opp(lTtllnlly Emplo},er _ Prl.ttUd on Recpded Paper and Recyclable
----TRE - 1140
State ofNew Jersey
DEPARTMENT OF THE TREASURY
JAMES E. McGREEVEY
DIVISION OF PURCHASE AND PROFERTY
Governor
Purchase Bureau
P. O. Box 230
JOHN E. MCCoRMAC
Acting State Treasurer
TRENTON, NEW JERSEY 08625.0230
LocAnON:
33 W. STATE STREET
TfI.EPIlo,," (609) 984-97031 TEl.E!'A.X (609) 292·5170
TRENTON,NJ
February 25, 2002
Ref:
02-X-32533
InmatelResident Telephone Control Service
Original Bid Opening Date: November 1, 2001
Revised Bid Opening Date: December 20, 200 I
Revised Bid Opening Date: January 25, 2002
Revised Bid Opening Date: February 28, 2002
Revised Bid Opening Date: March 15, 2002
Addendum No.8
To AJI Attendees of the Bidder's Conference:
Below are questions received on the referenced RFP on the Subcontractor Utilization Plan and their
responses:
\
Question I: Do we need to list every subcontractor we plan to use on the form, or just those that meet the
MBE or WBE requirement?
Response:
Every subcontractor is to be listed on the "Subcontractor Utilization Form", which can
include suppliers, installers, etc.
.
***
Question 2: What is a "Vendor 10 Number"?
Response:
It is the number identified by a finn when it applies for certification from the New Jersey
Commerce and Economic Growth Commission - typically it is a tax identification number
or a social security number.
***
-----------------------------------TRE - 1141
Question 3: For the "Estimated Value of Subcontracts" - can you explain what you're looking for here.
For example, if we are using a subcontractor to provide the long distance, are you looking
for the total long distance revenue (gross amount) or the value to the long distance company
(net, after expenses, commissions, etc).
Response
The "Estimated Value of Subcontracts" should be the estimated gross amount to be paid to
the subcontractor, i.e. for the long distance subcontractor, estit'nate the value of the long
distance service over the term of the contract.
"'
..
Question 4: Relative to #3, are you jusllooking for the "Estimated Value of Subcontracts" for those
subcontractors that are MBE or WBE?
Response: The "Estimated Value of Subcontracts" refers to the estimated value of all subcontracts.
***
Question 5: (Vendor) would like clarification on the MWBE set-a-side program. Specifically, does that
mean "two separate MWBE companies"? One for the MBE at 7% and another for WBE at
3% for a total oflO%?
Response:
The State has a bifurcated goal of 7% for MBEs and 3% for WBEs. A contractor may have
o~e or multiple vendors in each of the categories.
.. n
Question 6: (Vendor) seeks clarification on "Value of the Contract" in determining what is 7% and 3% in
ternlS of actual revenue. As an example, most State Contracts are cost based and not revenue
sharing like the inmate phone contract. The State should at least allow corporations to
subtract the commissions paid to the slate before determining "Value of Contract."
Response:
It is up 10 the prime contractor to estimate the "Value of the Contract" and to make a good
faith effort to achieve the set-aside subcontractor goals. The prime contractor's estimated
amount of the commission to the State does not have to be included in the set-aside
subcontractor amount.
A vendor contacted the New Jersey Commerce and Economic Growth Commission's Office of Small
Business requesting a clarification of the Set-Aside Program. The information provided the vendor is as
follows:
The vendor challenged the ability to support having woman or minority
subcontractors. The concern in the event that it could not provide them was that
they would not be eligible to bid. The vendor was informed that the process was
meant to be fair and equal for all. If a prime contractor is unable to fmd certified
firms specific to the contract to complete the work the company should proceed
2
TRE - 1142
with the bid proposal, including providing supporting evidence to demonstrate
that every reasonable effort was made to secure certified woman and minority
firms to fulfill the requirements of the RFP.
In addition, the Office of Small Business will supply, by written request, a listing
of woman and minority firms by specific commodity code.
Addendum No.8 is to be incorporated and become a part of proposal 02-X-32533.
Sincerely yours,
Antoinette Lello
.•
3
------._-TRE - 1143
