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Global Tel* Link Corporation
New Hampshire PUC Rate Schedule No. 1
Original Title Page
NEW HAMPSHIRE
TELECOMMUNICATIONS RATE SCHEDULE
OF
GLOBAL TEL* LINK CORPORATION
This Rate Schedule contains the descriptions, regulations, and rates applicable to the provision of
interexchange telecommunications, by Global Tel* Link Corporation ("GTL") within the State of New
Hampshire. This rate schedule is on file with the New Hampshire Public Utilities Commission. The
Rules and Regulations applicable to this rate schedule are available on line at www.gtl.net and at the
Company's principal place of business.
Issued: March 31, 2006
Issued By:
March 31, 2006
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607
NHn0601
Global Tel* Link Corporation
New Hampshire PUC Rate Schedule No. 1
Original Page 1
DESCRIPTION OF SERVICE AND RATES
1.1
Taxes
All state and local taxes (i.e., gross receipts tax, sales tax, municipal utilities tax) are listed as separate line items
and are not included in the quoted rates.
A.
Public Telephone Surcharge
In order to recover the Company's expenses to comply with the FCC's pay telephone compensation
plan effective on October 7, 1997 (FCC 97-371), an undiscountable per call charge is applicable to all
interstate, intrastate and international calls that originate from any domestic pay or institutional
telephone used to access the Company's services. The Pay Telephone Surcharge, which is in addition
to standard rate scheduled usage charges and any applicable service charges and surcharges associated
with the Company's service, applies for the use of the instrument used to access the Company service
and is unrelated to the Company's service accessed from the pay or institutional telephone. The Pay
Telephone Surcharge does not apply to calls placed from pay telephones at which the Customer pays
for service by inserting coins during the progress of the call.
Rate per Call
1.2
$0.26
Returned Check Charge
In addition to any late payment charges specified in this Rate Schedule, the Customer will be assessed a charge
of $5.00 or the actual administrative cost of recovery whichever is greater, for each check, draft, or electronic
funds transfer submitted by the Customer to the Company which a financial institution refuses to honor.
1.3
Deposits
The Company does not normally require deposits. However the company reserves the right to collect a deposit
from customers whose credit history is unacceptable or unknown to the Company. Deposits, if collected, will
be collected and maintained in accordance with Commission rules.
For services provided to inmates of confinement facilities, the Company may require a deposit from billed
parties for charges which exceed a maximum credit amount predetermined by the Company based on the
Customer's credit worthiness. The Customer may exceed this predetermined credit amount by first paying a
deposit to the Company in an amount equal to the amount of additional credit authorization requested by the
Customer.
Issued: March 31, 2006
Issued By:
March 31, 2006
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607
NHn0601
Global Tel* Link Corporation
New Hampshire PUC Rate Schedule No. 1
2nd Revised Page 2
Cancels 1st Revised Page 2
DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
1.4
1.5
Late Payment Charge
A.
All amounts outstanding after the Due Date may be subject to a late payment charge at a rate 1.5% per
month on any past due balance, from the due date printed on the bill until the date payment is received
by the Company. The imposition of the late payment charge in no way alters existing collection and
deposit policies.
B.
The late payment charge does not apply to:
1.
Any disputed amount; however it is applicable to all undisputed portions of a bill on which a
dispute is pending.
2.
Final accounts; however any late payment charges included in the balance on a final
statement are still due.
C.
In the event the Company incurs fees or expenses including attorney's fees in collecting or attempting
to collect any charges owed the Company, the Customer will be liable to the Company for the payment
of all such fees and expenses reasonably incurred.
Miscellaneous Charges
1.5.1
Single Bill Fee
A Single Bill Fee will apply to Customer’s telephone bill each month in which local or long distance
collect calls are accepted and billed on the Customer's local telephone bill, or directly billed to
Customer by Company invoice. This fee is for the purpose of offsetting Company’s billing and
administrative expenses associated with offering the convenience of receiving printed inmate call
charges on a Customer’s local telephone bill, or providing a paper invoice directly to Customer. This
fee will be charged only once per billing period regardless of the number of calls accepted. The fee
will not apply in any billing period in which no collect calls are accepted. This fee does not apply to
prepaid services paid for by commercial credit card or other means.
Single Bill Fee, per month where applicable
3.3.2
(I)
$2.49
Biometric Service Charge
Biometric Service is an optional service that provides validation of an inmate’s identity through unique
personal verification, such as, but not limited to, voice verification technology, for purposes of
improved security and reduced potential fraud and Customer harassment by inmates. This charge
applies to automated calls placed by inmates of correctional facilities when such calls are provided
through the Company’s own processing equipment. Where Biometric Service is requested by
correctional facilities, this charge applies in addition to all applicable institutional rates and charges
specified in this tariff.
A.
Biometric Service Charge
Charge per call, up to *
*
Where requested by correctional facility
Issued: June 10, 2008
Issued by:
$0.45
Jeffrey B. Haidinger, President
12021 Sunset Hills Road, Suite 100
Reston, VA 20190
EFFECTIVE: June 11, 2008
NHn0801
Global Tel* Link Corporation
New Hampshire PUC Rate Schedule No. 1
1st Revised Page 3
Cancels Original Page 3
DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
1.6
Institutional Operator Assisted Calling
Institutional operator assisted service allows inmates to place collect calls through an automated call processing
system. The call processing system prompts the inmate and the called party such that the call is completed
without live operator assistance. Calls are placed on a collect-only basis to the called party. A number of
special blocking and screening capabilities are available with institutional operator services provided by the
Company. These capabilities allow Institutions to control Inmate access to telecommunications services, reduce
fraudulent use of the Company's services, and eliminate harassing calls to persons outside the institution.
Additional provisions are set forth in the Company's Rules and Regulations available at www.gtl.net.
1.6.1
Institutional Collect-Only Rates
A.
Local Services Rates and Charges
Local operator assisted collect-only calls placed by inmates of institutions and other
correctional facilities are billed as follows:
1.
2.
B.
Usage Charge
Local Message Charge, per Call:
$0.50
Per Call Service Charges
Correction Collect Calls, per Call:
$1.05
IntraLATA Services Rates and Charges - Option A
1.
Usage Charges
Service is billed in one (1) minute increments following an initial one (1) minute
billing period.
DAY
$0.35
2.
C.
EVENING
$0.25
Service Charges
Correction Collect Calls, per Call:
NIGHT/WEEKEND
$0.11
(I)
$1.05
IntraLATA Services Rates and Charges - Option B
(T)
1.
Usage Charges
Service is billed in one (1) minute increments following an initial one (1) minute
billing period.
Rate Per Minute:
$0.69
2.
Service Charges
Operator Station Collect Service Charge:
Issued: June 10, 2008
Issued by:
(T)
Jeffrey B. Haidinger, President
12021 Sunset Hills Road, Suite 100
Reston, VA 20190
$3.95
EFFECTIVE: June 11, 2008
NHn0801
Global Tel* Link Corporation
New Hampshire PUC Rate Schedule No. 1
Original Page 4
DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
1.7
Prepaid Institutional Service
1.7.1
Applicability
Prepaid Institutional Service calls are originated by entering a Personal Account Code. The Company's
system informs the Customer (i.e., inmate) of the Available Usage Balance remaining in his/her
Prepaid Account and prompts the Customer to place a call by entering a destination telephone number.
Network usage for calls placed is deducted from the Available Usage Balance in the Customer's
Account on a real time basis as the call progresses. The number of available accounts is subject to
technical limitations. Accounts will be made available to Customers at the discretion of the Institution.
Additional provisions are set forth in the Company's Rules and Regulations available at www.gtl.net.
A.
Exclusions
Calls to 700, 800, 900 numbers
Calls to Directory Assistance
911 calls to emergency services
Air to ground and high seas service
Calls to live operators
B.
Service Availability
1.
2.
1.7.2
All calls must be charged against an Institution Prepaid voucher that has sufficient
available balance.
Calls in progress will be terminated by the Company if the balance on the voucher
is insufficient to continue the call.
Prepaid Basic Rates
Vouchers will be issued in any denomination of the Customer=s choosing, subject to the requirements
or restrictions of the Institution.
A.
Local Services Rates and Charges
Local operator assisted collect-only calls placed by inmates of institutions and other
correctional facilities are billed as follows:
1.
2.
Usage Charge
Local Message Charge, per Call:
$0.50
Per Call Service Charges
Correction Collect Calls, per Call
$1.05
Issued: March 31, 2006
Issued By:
March 31, 2006
Craig Ferguson, President
2609 Cameron Street
Mobile, Alabama 36607
NHn0601
Global Tel* Link Corporation
New Hampshire PUC Rate Schedule No. 1
1st Revised Page 5
Cancels Original Page 5
DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
1.7
Prepaid Institutional Service, (Cont'd.)
1.7.2
Prepaid Basic Rates, (Cont'd.)
B.
IntraLATA Services Rates and Charges - Option A
1.
Usage Charges
Service is billed in one (1) minute increments following an initial one (1) minute
billing period.
DAY
$0.35
2.
C.
EVENING
$0.25
Service Charges
Correction Collect Calls, per Call:
NIGHT/WEEKEND
$0.11
(I)
$1.05
IntraLATA Services Rates and Charges - Option B
1.
2.
1.8
(T)
(T)
Usage Charges
Service is billed in one (1) minute increments following an initial one (1) minute
billing period.
Rate Per Minute:
$0.69
Service Charges
Operator Station Collect Service Charge:
$3.95
Advance Pay Accounts
In those areas where the Company does not have a direct billing agreement with the existing local exchange
carrier, or upon a Customer’s request, the Company will set up a Advance Pay Account with the Called Party
(Customer) for payment of collect calls placed from institutions served by Global Tel*Link. Funds in the
Customer's Advance Pay account may only be used for payment of collect calls placed by inmates to telephone
numbers specified by the Customer. Additional provisions are set forth in the Company's Rules and
Regulations available at www.gtl.net.
1.8.1
Rates and Charges
A.
Option 1 - Advance Pay Customers' rates and charges are the same as those set forth in the
Company's institutional collect call rate schedules.
B.
Option 2 - Rates and charges for Advance Pay Accounts are provided at a discount, per
request of correctional facility.
Issued: June 10, 2008
Issued by:
Jeffrey B. Haidinger, President
12021 Sunset Hills Road, Suite 100
Reston, VA 20190
EFFECTIVE: June 11, 2008
NHn0801
(T)
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(T)
Global Tel* Link Corporation
New Hampshire PUC Rate Schedule No. 1
Original Page 6
DESCRIPTION OF SERVICE AND RATES, (CONT'D.)
1.9
Institutional Prepaid Operator Assisted Calling
1.9.1
Prepaid Debit Accounts
With a Prepaid Debit Account, each inmate has the option to transfer funds from his/her personal
account to his/her telephone account.
Payment for Prepaid Institutional Calling Services and any Available Usage in the Prepaid Debit
Account is refundable upon request. after release of the inmate from the Confinement Institution. The
Available Usage Balance expires three months from the date of the last activity on the Prepaid
account. No refunds of unused balances will be issued after the expiration date. Additional provisions
are set forth in the Company's additional rules and regulations available at www.gtl.net.
1.9.2
Rates and Charges
A.
Option 1 - Rates and charges for Prepaid Debit Accounts are the same as those set forth in
the Company's institutional collect call rate schedules.
B.
Option 2 - Rates and charges for Prepaid Debit Accounts are provided at a discount, per
request of correctional facility.
Issued: June 10, 2008
Issued by:
Jeffrey B. Haidinger, President
12021 Sunset Hills Road, Suite 100
Reston, VA 20190
EFFECTIVE: June 11, 2008
NHn0801
(N)
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