Prison Phone Justice

Siale Purchasing Bureau
301 Centennial Mall South, 1st Floor
Uncoln, Nebraska 68508
OR
P.O. Box 94847

STATE OF NEBRASKA SERVICE CONTRACT AWARD

lincoln, Nebraska 68509-4847
Telephone: (402) 471-2401
Fax: (402) 471-2089

CONTRACT NUMBER
35216 04
VENDOR ADDRESS:
PUBLIC COMMUNICATIONS SERVICES INC
107 SAINT FRANCIS ST STE 3300

AN AWARD HAS BEEN MADE TO THE VENDOR/CONTRACTOR NAMED ABOVE FOR THE SERVICES AS LISTED BELOW FOR THE
PERIOD:

NOVEMBER 27,2013 THROUGH NOVEMBER 26,2014
THIS CONTRACT IS NOT AN EXCLUSIVE CONTRACT TO FURNISH THE SERVICES SHOWN BELOW, AND DOES NOT PRECLUDE
THE PURCHASE OF SIMILAR SERVICES FROM OTHER :;UUKI""';,.
THE STATE RESERVES THE RIGHT TO EXTEND THE PEI~IOq,'()Fi THIS CONTRACT BEYOND THE TERMINATION DATE WHEN
MUTUALLY AGREEABLE TO THE
TE OF NEBRASKA
Original Contract/Bid Document 2505 Z1
Awarded from 35216 04
Contract to provide Inmate Calling Svcs to the State of

,~~¥~jl!~~~l~fl.~:,~:of Corrections, for a period effective November

27,2013 through November 26, 2014 wilh the option t~;

(1) year periods as mutually agreed upon by all

parties.
The State may request that paYYtm~-e~:n;)t!b~~e:~m~ia~~d~i:e~;!;~~~~~~.~~~I~~lft1!~t;~it 'OO'V'U warrant. ACH/EFT Enrollment Form can be
found at: http://www.das.slate.n,
The Contractor is required end hereby agrees to use a
status of new employees physically performing S~~~!~J~~I~Jjl\~~W
system mean the electronic verification of the '0
Immigrant Responsibility Act of
designated by the United "'''He'il~ lllp[9.l(~e,
n
eligibility status of a newly

.. ., ,,-----,

verification system to determine the work eligibility
Nebraska. A federal immigration verification
au'lhori",d by the Illegal Immigration Reform and
1,'\lerl-[v
or an equivalent federal program

:(~~!:~;~T;~~!~t~r; ~'Wm.r\hlerf\~£!~Jf!l!'lg_~rlcy authorized to verify the work

lecl,,,ed Ineligible,
The contractor
. contractor also
or voluntarily
- immediately
agrel;lS to i
immediately
notify the Deoa'1n
terminate this cor,tract
the term of this contract.
If the Contractor is an i ,
or sale proprietorship, the following applies:
1. The Contractor must complete the United States Citizenship Attestation Form, available on the Department of
Administrative Services website at: www.das.state.ne.us.
2. If the Contractor indicates on such attestation form that he or she Is a qualified alien, the Contractor agrees to provide the
US Citizenship and Immigration Services documentation require to verify the Contractor's lawful presence in the United States
using the Systematic Alien Verification for Entitlements (SAVE) Program.
3. The Contractor understands and agrees that lawful presence in the United States Is required and the Contractor may be
disqualified or the contract terminated if such lawful presence cannot be verified as required by Neb. Rev. Stat §4-10B.
The contract shall Incorporate the following previously submitted documents:
1. Contract Award;
2. Any Contract Amendments, in order of significance;
3. Any Request for Proposal Addenda andlor Amendments to include Questions and Answers;

Slate Purchasing Bureau
301 Centennlal Mall South, 1st Floor

STATE OF NEBRASKA SERVICE CONTRACT AWARD

lincoln, Nebraska 68508
OR

P.O. Box 94847
Linco!n, Nebraska 665094847

Telephone: (402) 471-2401
Fax: (402) 471-2089

VENDOR NUMBER:

CONTRACT NUMBER

1400197

35216 04

5. The signed Request for Proposal form; and
6. The Contractor's Proposal.
Vendor Contact: Eric Gonzalez
Phone: 817-491-5184
Fax: 866-670-9228
E-Mail: Erlc.gonzalez@gtl.net
THIS IS THE FIRST RENEWAL OF THE CONTRACT as amended. (05.28.31/ckelly)

Line Description

1

INMATE CALLING SERVICES

Quantity

Measure

Price

Price
1.00

1.0000

1.00

Total Order

~~

BUYE INITIALS

Slate Purchasing Bureau
301 Centennial Mal! South, 1st Floor

STATE OF NEBRASKA SERVICE CONTRACT AMENDMENT

Linco!n, Nebraska 6650.(1

OR

BUSINESS UNIT

P.O.80x94847
Uncoln, Nebraska 68509·4847
Telephone: (402) 471-2401
Fax: (402) 471-2089

BUYER
RUTH GRAY (AS)

65060112
VENDOR NUMBER:
1400197

CONTRACT NUMBER
35216 04

VENDOR ADDRESS:
PUBLIC COMMUNICATIONS SERVICES INC
107 ST FRANCIS ST
I
THE CONTRACT PERIOD IS:

AUGUST 15, 2008 THROUGH NOVEMBER 26,2013
THIS SERVICE CONTRACT HAS BEEN AMENDED PER THE FOLLOWING INFORMATION:
THIS CONTRACT IS NOT AN EXCLUSIVE CONTACT TO FURNIS8 THE SERVICES 'SHOWN BELOW, AND DOES NOT PRECLUDE
THE PURCHASE OF SIMILAR SERVICES FROM THE OTHER SOUi{CES.

PERlqd;~41;~IHIS

THE STATE RESERVES THE RIGHT TO EXTEND THE
CONTRACT BEYOND THE TERMINATION DATE WHEN
MUTUALLY AGREEABLE TO THE VENDOR/CONTRACTOR ANDlTHE,STATE OF NEBRASKA.

{~tl~ilj I
ili

OrigInal ContracVBid Document 2505 Z1

~ j t,JtJJ! ~ f

Contract to provide Inmate Calling Services to the State OI:N~,~r,~§K~;·p~partment of Corrections, for the period effective
August IS, 2008 through November 26,2013 with the OP,tI6g1\fl rEfn~yiror two (2) additional one (1) year periods as mutually
agreed upon by aU parties.
r-i'J-l;{~l~ i: f;,:
.

:JiJiil!:l

! :_i::'~ ,__,

The contract shall incorporate the following previously sPRi)j!~~R ~991("i"i1ts:
1. Contract Award;
"de:!!, " t : f.'
2. Any contract Amendments,ln order of significance; I ,,-,
-; ,,-, : ",., t
3. Any Request for Proposal Addenda andlor Amendm~n'l':\o )~cl~rj!l; tlilestions and Answers;
4. The original RFP document;
"
.
, j HH:
5. The signed Request for Proposal form;
'\: :
f.',
6. The Contractor's Proposal; .,'
,,,,' '" -,
\ ,-'r'L'~

iHi'('.' jiH:'
~,

,',','1

GOnza.lezt~ t~(I!J~k

,;\;,~'i,;'

"e"

g~~~C~:aHN~~E?I~¥f6~if~IW ~ :,Ill: I ij';,~ ','.:;; '%. i~,!i11 Xf;,:J~;;' j,)ii,ilil~nl~l~~ilii;r.,' .

CONTACT: Eric

i .'

~~IL~6~~~:.g!~~f~~~~r~~~~~ti'::i'~'!" . . ;~~:~;:";~?;~I;;::

.. \~l:~'l'J};1:ii";;?' i>

AMENDMENT (1) - Revised Section IV.E.5 item 4 and Revised Section IV.E.l0 Item 15. (05/04/09 je)
AMENDMENT TWO (2): Contract Is being amended to update vendor address and contact information. (01/11/11 djg)

Line

Description
Inmate Calling Services
Total Order

Quantity

1.0000

Unit of
Measure
EA

Unit
Price

1.0000

Extended
Price

1.00
1.00

FmSTAMENDMENTTO
CONTRACT NO. 3521604 TO PROVIDE
INMATE CALLING SERVICES TO
THESTATE OF NEBRASKA, DEPARTMENT OF CORRECTIONS
This First Amendment to Contract No. 3521604 to Provide Inmate Calling Services to
the State of Nebraska, Department of Corrections ("First Amendment") is entered into as of May
1,2009, by and between Public Communications Services, Inc. ("Contractor"), and the State of
Nebraska, by and through the State Purchasing Bureau ("Client").
Recitals:
A.
Client issued Inmate Calling Services Request for Proposal No. 2505Z1 on or
about May 30, 2008 (the "RFP");
B.
On or about July 8, 2008, Contractor submitted a proposal in response to the RFP
("Contractor's Proposal");
C.

Contractor was the awardee of the RFP;

D.
Contractor and Client entered into that certain Contract No. 35216 04 to Provide
Inmate Calling Services to the State of Nebraska, Department of Corrections effective August
15, 2008 (the "Agreement");
E.

TIle Agreement incorporates, among other things, Contractor's Proposal;

F.

Contractor and Client now desire to amend the Agreement.

NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency
which are hereby acknowledged, Contractor and Client hereby agree that the Agreement is
amended as follows:

1.
Contractor's original response to Section IV.E.S. item 4 of the RFP is hereby
deleted in its entirety and replaced with the following:

5. SECfION IV: PROJECT DESCRIPTION & SCOPE OF WORK
IV.

PROJECf DESCRIPTION AND SCOPE OF WORK

E.

TECHNICAL REQUIREMENTS
5. Recording Requirements
Each site must be capable of storing six (6) months of call recordings on
the system hard drive for immediate access. Once call recordings become
six (6) months old, the system must automatically download them to a
permanent storage media. Permanent storage media must hold six (6)

months of cal! recordings, and be stored at NDCS. Call records stored on
permanent media must be easily accessible and searchable.
PCS Response: PCS has read, agrees and will comply.
The PCS Solution will store all call detail records and call recordings on the system hard drive
for a minimum of six (6) months prior to archiving on a permanent storage media. The Call
Records will include both attempted and completed calls. Completed calls generate a recording
and those recordings will also be archived. NDCS will be able to access these records from any
workstation with authorized access.
Both call detail records and call recordings can be copied onto compact disc (CD), DVD, or
other electronic medium, and these may be replayed on any computer with the appropriate audio
capabilities. PCS will provide the storage device, which will be located in the area designated by
the State. The storage device will produce transfer recordings with virtually no loss in quality
and will be capable of placing an audio time and date stamp within the recording. The storage
device will have a monitor amplifier and speaker so that the investigator may confirm accurate
transfers of the recorded infonnation.
2.
Contractor's original response to Section IV.E.lO item 15 of the RFP is hereby
deleted in its entirety and replaced with the following:
5. SECTION IV: PROJECT DESCRIPTION & SCOPE OF WORK
IV.

PROJECT DESCRIPTION AND SCOPE OF WORK

E.

TECRNlCAL REQUIREMENTS

10.
System/Server Requirements
All data for each NDCS facility to include call detail records, call
recordings, and platfonn operating system must be backed up daily.
Backups whether on tape or hard drive media must be maintained in such
a manner that they can be used to restore 100% operation to a site
regardless of outage cause within 24 hours. Outages that are a result of
conupt or missing data must not last more than 24 hours. Processes for
system backup, redtmdancy, and recovery must be outlined in the bidder's
RFP.
PCS Response: PCS has read, agrees and wiII comply.
The PCS Solution is configured with built-in redundancy of the RAID to ensure no loss of data
or functionality. Should the centralized system experience a catastrophic failure for any reason,
the inmate telephone system will automatically route to a backup server with no loss of
functio.naiity or delay in can processing.
The functional database for the system is maintained in three locations: an on-site Data Center at
the telephony server; a Primary Secure Data Center located in Los Angeles, California; and a
Secondary Data Center, located in Dallas, Texas. The off-site Data Centers are automatically
2

replicated on an on-going basis for all call detail records, so that each center holds a complete
and up-to-date database of the call data fi'om the facility. The Data Centers in Los Angeles and
Dallas include the controlling computer for the ITS.
Standby boot drives and operating system drives will be kept readily available in the event of a
catastrophic failure oflhe platform operating system. These backup drives will be kept within
the state and will enable replacement and restoration of operation within 24 hams of an outage
being reported.
The system uses the central database for all calling applications. When an inmate lifts the
receiver to make a telephone call, the on-site call processor immediately requests infonnation
ii-om the Data Center (the conh'olling computer), which instructs the call processor at every
stage ofthe call. Should the on-site call processor be unable to query the Primary Data Center
(for example, in case of a natural disaster filat disrupts the cOlmection), the query will be
automatically routed to the Secondary Data Center whcre it will be responded to by the
Secondary controlling computer.
. Please refer to Figure 5.19,lhe diagram of the proposed system, below.
Call recordings that reside on the internal system RAID are backed up onto a WASABI SAN
unit. Three SANs are installed to manage all the call recordings from all file NEDOC sites. The
three SANs are located at NSP (4TB Unit), OCC (2TB Unit) and TCe (2TB Unit). Should an
internal RAID of a system suffer catastrophic failure, the IP address of where the phone system
points to retrieve recordings wiII be changed to point to the appropriate SAN device. This will
enable prompt nonnal operation for NEDOC and provide PCS the opportunity to repair and
recover the infollllation on the internal RAID of the phone system. Because the data will be
continuously replicated from the RAID to the SAN, there will be miuimal data that cannot be
retrieved from the SAN during the repair and recovery ofthc RAID.
In addition to the above, spare RAID drives are available to the technicians for immediate

standby should a RAID drive fail.
3.
"Figure 5.19, Diagram of the Imnate Telephone System" of Contractor's Proposal
is bereby deleted in its entirety and replaced with the Figure 5.19 attaohed hereto as Attachment
A and incorporated herein by this reference.
Except as set forth herein, all other tenus and conditions of the Agreement shall remain
unmodified and in full force and effect.
[Signatures appear on following page]

3

IN WITNESS WHEREOF, this First Amendment has been executed as ofthe date first
set forth above.

CLIENT:

PCS:

STATE OF NEBRASKA

PUBLIC COMMUNICATIONS
SERVICES, INC.

B~

~~,

Signature

Signat\U'e

&e\le,. ilik-k
Printed Name

Tommie E. Joe
Printed Name

,

~A~d~m~\~D~i,~~~&~±~()~r~~~~e~rJiLelL~~~PI~'~~i(~le~m~&~c~o~O_____________

Title

Title

4

ATTACHMENT A

FIGURE 5.19

lCM £Inmate Calling Manager} Hfgh Level

Descr~ption

The lCM on premise equipment includes the telephony boxes) with
stations and trunks, Internal recording drives with RAID 5 and a Wasabi
SAN with RAID 6 for redundancy far recordings. When an inmate goes
off hook the, leM requests information from the primary data location. IP
data packets instruct the premise based box what to do (prompt for
number, name, etc.•. ). All data (cali records, numbers, vh Info, locallnfo,
etc••) is stored in primary data location and repflcated to backup location.
LIDS Information is handled via an XML ir:Jterface thru the data network
(internet).
When a Llserwantsto run the web based lCM application from
anywhere, theY s3mpJy log on with logon credentials. To access live
monitorIng or recordings a VPN connection is required to the facility.
When the faCl1ity is networked locally, no VPN is required.

ICM AppliOiltion

. .'

.IGM·t:i~ti'lb!OSe $erver{J'CNiS1
. Datab3$EiJiikjektlp.ServerfICMR'
,": . . .... .

. SOL Replk:atlon

nfui.v 'Secure Data a~nl:er.jLos Andel~i,bA)

Called Party

Web SeNer 2
ICMApplicauon Server 2 (ICMA2)
IcM·b$'tabase Server 2 (JeMS2)
,SOl Replication

Purchasing Bureau
301
South,
NEB RAS KA SERVICE CONTRACT AMENDMENT StateCentennial Mall68508 1s1 Floor
lincoln, Nebraska

OR
P.O. Box 94847

Uncdn, Nebraska 60509-4847
Telephone: (402) 471-2401
Fax: (402) 471-2069

CONTRACT NUMBER
VENDOR NUMBER:

1400197

35216 04

VENDOR ADDRESS:
PUBLIC COMMUNICATIONS SERVICES, [NC
11859 W[LSH[RE BLVD STE 600
LOS ANGELES CA 90025-6621

THE CONTRACT PERIOD IS AUGUST 15, 2008 THROUGH NOVEMBER 26, 2013.
TH[S SERVICE CONTRACT HAS BEEN AMENDED PER THE FOLLOW[NG [NFORMAT[ON:
TH[S CONTRACT [S NOT AN EXCLUSIVE CONTRACT TO FURN[SH THE SERVICES SHOWN BELOW, AND DOES NOT PRECLUDE
THE PURCHASE OF S[M[LAR SERVICES FROM OTHER SOURCES.
THE STATE RESERVES THE RIGHT TO EXTEND THE PER[OD OF TH[S CONTRACT BEYOND THE TERM[NAT[ON DATE WHEN
MUTUALLY AGREEABLE TO THE VENDOR/CONTRACTOR AND THE STATE OF NEBRASKA.
Original/Sid Document 2505 Z1
Contract to provide I nmate Calling Services to the State of NebraSka, Department of Corrections, for the
period effective August 15, 2008 through November 26, 2013 )'1ith the option to renew for two (2) additional one
(1) year periods as mulually agreed upon by all parties.
'.:

sub~ltte'd

The contract shall incorporate the following previously
'documents:
1. Contract Award;
. .
2. Any contract Amendments, in order of significance;
.
3. Any Request for Proposal Addenda and/or Amendments to include Questions and Answers;
4. The original RFP document;
.
5. The signed Request for Proposal form;
6. The Contractors Proposal;
CONTACT: Tommie E. Joe, President & Chief Operati';>nO!ficer
PHONE: 800-350-1000 exl. 3037 (Office)
PHONE: 310-922-3037 (Cellulear)
FAX: 310-954-2118
EMAIL: tommie.joe@teampcs.com
AMENDMENT (1) - Revised SectionIV.E.5 item 4 and Revised Section 1V.E.10 Item 15. (05/04/09 jc)

Line
1'

'~~~~ript~9rr
Inplate

,

Ca'tting Servlces

-'

.. '-: .,~, -

.

'.Qty

Price

1

1.00

"

Total bider

1.00

FIRST AMENDMENT TO
CONTRACT NO. 3521604 TO PROVlDE
INMATE CALLING SERVlCES TO
THE STATE OF NEBRASKA, DEPARTMENT OF CORRECTIONS
This First Amendment to Contract No. 35216 04 to Provide Imnate Calling Services to
the State of Nebraska, Depaliment of Corrections ("First Amendment") is entered into as of May
1,2009, by and between Public Communications Scrvices, Inc. ("Contractor"), and the State of
Nebraska, by and through the State Purchasing Bureau ("Client").
Recitals:
A.
Client issued Inmate Calling Services Request for Proposal No. 250521 on or
about May 30, 2008 (the "RFP");
B.
On or about July 8, 2008, Contractor submitted a proposal in response to the RFP
("Contractor's Proposal");
C.

Contractor was the awardee of the RFP;

D.
Conh'actor and Client entered into that celiain Contract No. 35216 04 to Provide
Inmate Calling Services to the State of Nebraska, Department of Corrections effective August
15,2008 (the "Agreement");
E.

The Agreement incolporates, among other things, Contractor's Proposal;

F.

Contractor and Client now desire to amend the Agreement.

NOW, THEREFORE, for good and valnable consideration, the receipt and sufficiency
which are hereby acknowledged, Contractor and Client hereby agree that the Agreement is
amended as follows:
1.
Contractor's original response to Section IV.E.5. item 4 of the RFP is hereby
deleted in its cntirety and replaced with the following:

5. SECTION IV: PROJECT DESCRIPTION & SCOPE OF WORK
IV.

PROJECT DESCRIPTION AND SCOPE OF WORK

E.

TECHNICAL REQUIREMENTS
5. Recording Requirements
Each site must be capable of storing six (6) months of call recordings on
the system hard drive for immediate access. Once call recordings become
six (6) months old, the system must automatically download them to a
permanent storage media. Permanent storage media must hold six (6)

months of call recordings, and be stored at NDCS. Call records stored on
permanent media must be easily accessible and searchable.
PCS Response: PCS has read, agrees and will comply.
The PCS Solution will store all call detail records and call recordings on the system hard drive
for a minimum of six (6) months prior to archiving on a permanent storage media. The Call
Records will include both attempted and completed calls. Completed calls generate a recording
and those recordings will also be archived. NDCS will be able to access these records from any
workstation with authorized access.
Both call detail records and call recordings can be copied onto compact disc (CD), DVD, or
other electronic medium, and these may be replayed on any computer with the appropriate audio
capabilities. PCS will provide the storage device, which will be located in the area designated by
the State. The storage device will produce transfer recordings with viIillally no loss in quality
and will be capable of placing an audio time and date stamp within the recording. The storage
device will have a monitor amplifier and speaker so that the investigator may confirm accurate
transfers of the recorded infonnation.
2.
Contractor's original response to Section IV.E.lO item 15 of the RFP is hereby
deleted in its entirety and replaced with the following:
5. SECTION IV: PROJECT DESCRIPTION & SCOPE OF WORK
IV.

PROJECT DESCRIPTION AND SCOPE OF WORK

E.

TECHNICAL REQUIREMENTS

10.
System/Server Requirements
All data for each NDCS facility to include call detail records, call
recordings, and platform operating system must be backed up daily.
Backnps whether on tape or hard drive media must be maintained in such
a maImer that they can be used to restore 100% operation to a site
regardless of outage cause within 24 hours. Outages that are a result of
COlTUpt or missing data must not last more than 24 honrs. Processes for
system backup, redundancy, and recovery must be outlined in the bidder's
RFP.
PCS Response: PCS has read, agrees and will comply.
The PCS Solution is configured with built-in redundancy of the RAID to ensure no loss of data
or functionality. Should the centralized system experience a catastrophic failure for any reason,
the inmate telephone system will automatically route to a backup server with no loss of
functionality or delay in call processing.
The functional database for the system is maintained in three locations: an on-site Data Center at
the telephony server; a Primary Secure Data Center located in Los Angeles, California; aIld a
Secondary Data Centcr, located in Dallas, Texas. The off-site Data Centers are automatically
2

replicated on an on-going basis for all call detail records, so that each center holds a complete
and up-to-date database of the call data from the facility. The Data Centers in Los Angeles and
Dallas include the controlling computer for the ITS.
Standby boot drives and operating system drives will be kept readily available in the event of a
catastrophic failure of the platform operating system. These backup drives will be kept within
the state and will enable replacement and restoration of operation within 24 hours of an outage
being reported.
The system uses the central database for all calling applications. When an inmate lifts the
receiver to make a telephone call, tbe on-site call processor immediately requests infonnation
from the Data Center (the controlling computer), which instructs the call processor at every
stage of the call. Should the on-site call processor be unable to query the Primary Data Center
(for example, in case of a natural disaster that disrupts the connection), the query will be
automatically routed to the Secondary Data Center where it will be responded to by the
Secondary controlling computer.
Please refer to Figure 5.19, the diagram ofthe proposed system, below.
Call recordings that reside on the intemal system RAID are backed up onto a WASABI SAN
unit. Three SANs are installed to manage all the call recordings from all the NEDOC sites. The
three SANs are located at NSP (4TB Unit), OCC (2TB Unit) and TCe (2TB Unit). Should an
internal RAID of a system suffer catastrophic failure, the IP address of where the phone system
points to retrieve recordings will be changed to point to the appropriate SAN device. This will
enable prompt normal operation for NEDOC and provide PCS the opportunity to repair and
recover the infonnation on the internal RAID of the phone system. Because the data will be
continuously replicated from the RAID to the SAN, there will be minimal data that cannot be
retrieved from the SAN during the repair and recovery of the RAID.
In addition to the above, spare RAID drives are available to the technicians for immediate
standby should a RAID drive fail.
3.
"Figure 5.19, Diagram of the Il11llate Telephone System" of Contractor's Proposal
is hereby deleted in its entirety and replaced with the Figure 5.19 attached hereto as Attachment
A and incorporated herein by this reference.
Except as set forth herein, all other terms and conditions of the Agreement shall remain
umllodified and in full force and effect.
[Signatures appear on following pagel

3

IN WITNESS WHEREOF, this First Amendment has been executed as of the date first
set forth above.
CLIENT:

PCS:

STATE OF NEBRASKA

PUBLIC COMMUNICATIONS

k~

SERVICES, INC.

~~,

Signature

Signature

6're \1 e., ::u..\e..k
Printed Name

Tommie E. Joe
,

Printed Name

~A~A~m~\'LO~iA~~~~~~r~o~c~~~~eqr~iLeLI~~~pr~eS~id~e~lrtu&~C~O~O_____________
Title

Title

4

ATTACHMENT A
FIGURE 5.19

(eM (Inmate Calling Manager) High Level DeSCription
The leM on premise equipment includes the telephony box(s) with
stations and trunks, internal recording drjves with RAID 5 and a Wasabi
SAN with RAID 6 for redundancy for recordings. When an inmate goes
off hook the leM requests information from the primary data location. IP
data packets instruct the premise based box what to do (prompt for
number, name, etc... ). AU data (call records, numbers, vh info, local info,
etc..) is stored in primary data location and replicated to backup location.
LIDS information is handled via an XML interface thru the data network
(internet).
When a user wants to run the web based leM application from
anywhere, they simply log on with fogon credentials. To access live
monitoring or recordings a VPN connection is required to the facility.
When the facility is networked local!y, no VPN is required.

SQl ReplicatIon

Called Party

,SOL Replication

rvSecure DatlLCenJera:LaJlas; TXI·
1--"

Slale PurchasIng Bureau

STATE OF NEBRASKA SERVICE CONTRACT AWARD

301 Centennial Ma~ Sooth, 1st Floor
Unco/n, Nebraska 68508

OR
P.O. Box 94847
Lincoln. Nebraska 68509·4847
Telephone: (402) 471-2401
Fax: (402) 471-2089

CONTRACT NUMBER
VENDOR NUMBER:

35216

1400197

04

VENDOR ADDRESS:
PUBLIC COMMUNICATIONS SERVICES, INC
11859 WILSHIRE BLVD STE 600
LOS ANGELES CA 90025-6621

AN AWARD HAS BEEN MADE TO THE VENDOR/CONTRACTOR NAMED ABOVE FOR THE SERVICES AS LISTED BELOW FOR THE
PERIOD:

AUGUST 15. 2008 THROUGH NOVEMBER 26. 2013
THIS CONTRACT IS NOT AN EXCLUSIVE CONTRACT TO FURNISH THE SERVICES SHOWN BELOW, AND DOES NOT PRECLUDE
THE PURCHASE OF SIMILAR SERVICES FROM OTHER SOURCES.
THE STATE RESERVES THE RIGHT TO EXTEND THE PERIOD OF THIS CONTRACT BEYOND THE TERMINATION DATE WHEN
MUTUALLY AGREEABLE TO THE VENDOR/CONTRACTOR AND THE STATE OF NEBRASKA.

Original/Bid Document 2505 Zl
Contract to provide Inmate Calling Services to the State of Nebraska, Department of Corrections, for the
period effective August 15, 2008 through November 26, 2013.l)jth. the option to renew for two (2) additional one
'"
(1) year periods as mutually agreed upon by all parties.
The contract shall incorporate the following previously sUbniitted'documents:
1. Contract Award;

2. Any contract Amendments, in order of significance;
3. Any Request for Proposal Addenda andlor Amendments to include Questions and Answers;
i :.:
.
4. The ori9lnal RFP document;
5. The signed Request for Proposal form;
•
6. TIle Contractor's Proposat;
; 1
CONTACT: Tommie E. Joe, President & Chief
PHONE: 800-350-1000 ext. 3037 (Office)
PHONE: 310-922-3037 (Cellular)
FAX: 310-954-2118
EMAIL: tommie.joe@teampcs.com

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