Skip navigation

NC DPS Phone Rates September 2019

Download original document:
Brief thumbnail
This text is machine-read, and may contain errors. Check the original document to verify accuracy.
9/24/2019

NCDPS - Inmate Telephone System

Call Rates
Local (Rate type 2)
Miles

Rate

Collect/Direct Bill

ALL

$1.25/flat rate 15 minute call

Advance Pay

ALL

$1.25/flat rate 15 minute call

Debit/Inmate Net

ALL

$1.13/flat rate 15 minute call

Local Extended (Rate type 3)
IntraState IntraLata (Rate type 4)
IntraState InterLata (Rate type 5)
Miles

Rate

Collect/Direct Bill

ALL

$3.40/flat rate 15 minute call

Advance Pay

ALL

$3.40/flat rate 15 minute call

Debit/Inmate Net

ALL

$3.06/flat rate 15 minute call

InterState IntraLata (Rate type 6)
InterState InterLata (Rate type 7)
Miles

Rate

Collect/Direct Bill

ALL

$3.40/flat rate 15 minute call

Advance Pay

ALL

0.21/per minute

https://www2.ncdps.gov/Index2.cfm?a=000003,002240,002344

2/4

9/24/2019

NCDPS - Inmate Telephone System

Debit/Inmate Net

ALL

$3.06/flat rate 15 minute call

Additional Service Details:
Applicable state and federal taxes apply to all calls
All inmate calls are timed for 15 minutes
Calls to cell phones disconnected prematurely will not be reimbursed
Inmates must have enough funds in their debit account for the call cost.
Fees and Payment Options:
Check or Money
Order Payment

No charge and no limit on deposit amount

Credit Card Payment $4.75 processing fee
Internet Web Payment
(via
$4.75 processing fee
ConnectNetwork.com)
Western Union

$10.95 (Western Union determines fees)

Close an
Account

Closing an AdvancePay account normally includes a processing fee that
may be deducted from the remaining account balance when a refund
is issued. NC Prisons AdvancePay customers receiving calls only from
inmates housed in any NC state facility are exempt from this processing fee
when closing the account. AdvancePay customers receiving calls
from any facility outside of NC Prisons will be charged the standard
processing fee when closing the account.

Deposits of $25 - $100
GTL accepts Visa, MasterCard, and Discover sponsored Debit/Credit Cards.
Useful Links:

Connect Network (www.ConnectNetwork.com)

https://www2.ncdps.gov/Index2.cfm?a=000003,002240,002344

3/4