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Admin Minnesota
Office of State Procurement
Room 112 Administration Bldg., 50 Sherburne Ave., St. Paul, MN 55155; Phone: 651.296.2600, Fax: 651.297.3996
Persons with a hearing or speech disability can contact us through the Minnesota Relay Service by dialing 711 or 1.800.627.3529.
CONTRACT RELEASE: T-512(5)
DATE: OCTOBER 29, 2019
PRODUCT/SERVICE: TELECOM: OFFENDER/CLIENT/RESIDENT PHONE/KIOSK/DEBIT-CREDIT CARD SYSTEM
CONTRACT PERIOD: SEPTEMBER 24, 2019, THROUGH SEPTEMBER 23, 2024
EXTENSION OPTIONS: UP TO 24 MONTHS
ACQUISITION MANAGEMENT SPECIALIST /BUYER (AMS): KALEIGH STEVENS
PHONE: 651.201.2438
E-MAIL: Kaleigh.Stevens@state.mn.us WEB SITE: www.mmd.admin.state.mn.us
CONTRACT VENDOR
CONTRACT NO.
TERMS
DELIVERY
GLOBAL TEL*LINK CORPORATION
2609 Cameron Street
Mobile, AL 36607
0000000000000000000109200
NET 30 AS SPECIFIED
VENDOR NO.: 0000228094 (SWIFT)
CONTACT: Bryan Moses
MOBILE: 814.937.1173
E-MAIL: BMoses@gtl.net
CONTRACT USERS. This Contract is available to the following entities as indicated by the checked boxes below
☒
☒
☐
State agencies
Cooperative Purchasing Venture (CPV) members
Limited to the following entities only _____________________________________________
STATE AGENCY CONTRACT USE. This Contract must be used by State agencies unless a specific exception is
granted in writing by the AMS listed above
STATE AGENCY ORDERING INSTRUCTIONS. Orders are to be placed directly with the Contract Vendor. State
agencies should use a Contract release order (CRO) or a blanket purchase order (BPC). The person ordering should
include his or her name and phone number. Orders may be submitted via fax.
CONTRACT FEEDBACK. If these commodities or service can be better structured to help you with your business needs,
let us know. We solicit your comments and suggestions to improve all of our contracts so that they may better serve your
business needs. If you have a need for which no contract currently exists, or you would like to be able to use an existing
state contract that is not available to your entity, whether a state agency or CPV, please contact us. If you have specific
comments or suggestions about an individual contract you can submit those via the Contract Feedback Form.
SERVICE CERTIFICATION FORM REQUIREMENTS. Pursuant to Minn. Stat. § 16C.09, agencies must complete a
“Service Contract Certification Form” prior to issuing an order for services offered from this Contract.
Contract Release 17 (11/16/17)
Page 1 of 5
Contract Release: T-512(5)
PROFESSIONAL/TECHNICAL (P/T) SERVICES. Professional Services must be related to the purchase of equipment
and/or software from this Contract and are limited to $25,000 per project. For projects exceeding $5,000, agencies must
complete a Professional/Technical two signature work order document, enter a Master Work Order (MWK doc type) in the
SWIFT Contract Entry module, process a Work Order Certification Form, and create a SWIFT Purchase Order against the
MWK Contract for the complete order: equipment and P/T Services. The T-Number for the Work Order Contract is the
vendor’s OSP Contract Number listed in OSP’s Contract Release document. Once these steps have been completed,
only the completed Professional/Technical two signature work order document, with both the OSP Contract Number and
the Master Work Order Contract Number on it, should be sent to the vendor. Agencies cannot use a Purchase Order to
procure these services, unless the total cost of the project is $5,000 or less.
Based on the size, scope and complexity of the project, the State (Department of Administration, Office of State
Procurement) reserves the right, on a case by case basis, to approve dollar limits exceeding $25,000 per project.
Professional/Technical Services above the $25,000 dollar limit must be related to said project. State agencies must
request, in writing, and obtain prior written approval from the OSP - Professional/Technical Contracts Section, before
proceeding with projects exceeding the $25,000 limit.
SPECIAL TERMS AND CONDITIONS
SCOPE. Provide an Offender/ Client Telephone Calling/Recording/Monitoring System, Kiosk/Tablet Services and Money
Transfer/Lockbox and Debit Release Card Services for the Departments of Corrections (DOC) and Human Services
(DHS) on an as-needed basis. Solutions will seamlessly interface with DOC/DHS core Offender/Client/Resident
demographics, Offender/Client/Resident financial and Agency intelligence systems. These systems and services will be
for facilities located at: Oak Park Heights, Stillwater, Rush City, St. Cloud, Faribault, Lino Lakes, Moose Lake, Red Wing,
Shakopee, St. Paul, St. Peter, Togo and Willow River.
The State will not invest capital expenditures to procure equipment that provides the required services. All equipment and
services including but not limited to all hardware, all software, bandwidth, infrastructure, fee collection, accounting,
support, maintenance, fiber, wire, incidentals, labor, and installation fees (including the other common carriers’ charges
required for installation of special circuits or local lines that might be required to operate the services and all monthly
charges and maintenance costs for the term of the Contract including all extensions), are the responsibility of the Contract
Vendor.
PRICES. This is a commission only Contract, at no cost to the State. See Exhibit A-1, Price Schedule for Phone Rates,
Price Schedule for Kiosk/Tablets, and Price Schedule for Debit/Credit Cards below.
IT ACCESSIBILITY. When agencies are making purchasing decisions, the purchasing entities are responsible for
evaluating the accessibility of IT products in accordance with the State of MN IT Accessibility standards that incorporate
both Section 508 standards and Web Content Accessibility Guidelines 2.0 level ‘AA’ standards. This contract requires
vendors to provide accessibility information, known as VPATs, for the products available through this contract. It is the
purchasing agency’s responsibility to request, collect, evaluate, and make a purchasing decision in compliance with these
state laws.
FREIGHT/SHIPPING TERMS
SEVEN COUNTY METRO AREA. All shipments are FOB Destination, with freight charges prepaid and allowed (the
Contract Vendor is not allowed to invoice freight charges.)
GREATER MINNESOTA. All shipments are FOB Destination, freight prepaid and allowed (the Contract Vendor is not
allowed to invoice freight charges.)
MINIMUM ORDER. None.
Contract Release 17 (11/16/17)
Page 2 of 5
Contract Release: T-512(5)
VERIFYING THE CONTRACT PRICES.
The following information explains the method(s) for calculating and/or confirming the contract prices.
__X__The Contract(s) was executed with FIXED PRICING. The pricing offered must match or be lower than that detailed
herein.
Only accept contract vendor quotes that provide itemized contract pricing (lump sum price quotes must be
rejected and reworked by the Contract Vendor to show itemized State contract pricing).
Prior to accepting an order and/or issuing payment on an invoice, inspect the goods and/or deliverables to
ensure they match both the terms and pricing of the contract.
Contact the AMS/Buyer detailed herein to report any pricing discrepancies or for assistance in confirming/calculating
contract pricing.
CPV PRICING. The Contract Vendor agrees to provide the Contract to CPV members at the same prices, terms,
conditions, and specifications.
REVISIONS:
10/29/2019
AMS changed from Mike Brick to Kaleigh Stevens.
Contract Release 17 (11/16/17)
Page 3 of 5
Contract Release: T-512(5)
EXHIBIT A-1, PRICE SCHEDULES.
Price Schedule for Phone Rates
IntraState
Rate per Min
for
Offender/Client
$0.040
State
Commission
Rate - 40 %
$0.016
Rate per Min
for
Debit/Prepaid
$0.040
State
Commission
Rate - 40%
$0.016
InterState
$0.040
$0.016
$0.040
$0.016
$0.040
$0.016
International
$0.168
$0.068
$0.168
$0.068
$0.168
$0.068
0.00
0.00
Call Type
TTY/VRS*
0.00
0.00
0.00
0.00
Rate per Min State
for
Commission
Collect
Rate - 40 %
$0.040
$0.016
Price Schedule for Kiosk/Tablet Rates
eMail Services
eMail (inbound and outbound) per stamp
Photo Attachment - Incoming Only
Short Video Attachments – Incoming Only
User Fee
$0.19
$0.19
$0.19
State Commission Rate - 20 %
$0.038
$0.038
$0.038
Video Visitation Services
User Fee
State Commission Rate - 20 %
Video Visit (30-minute session)
$7.50
Media Services
$1.50
User Fee
Media Player
Song
eBook
Music Subscription
Movie (per each)
Movie Subscription
Educational Videos
Downloading Agency Content onto Tablet
Free*
$1.20 - $2.36
$3.74 - $33.74
$16.19
$6.86
$7.49
Free*
Free*
Optional Services
Number of Stamps per Package
5 stamps per Package
20 stamps per Package
$0.94
$3.75
Money Transfers Fees
Credit/Debit Card
.01 $20.00
$20.01- $100.00
$100.01-$200.00
$200.01-$300.00
Contract Release 17 (11/16/17)
User Fee
N/A
N/A
N/A
State Commission
Rate - 20 %
$0.24 - $0.472
$0.75 - $6.75
$3.24
$1.37
$1.50
State Commission Rate - 20 %
$0.19
$0.75
Price Schedule for Debit/Credit Card Rates
Fee Via
Phone
$
3.11
$
5.61
$
8.11
$ 10.61
State
Commission
Rate - 20 %
$
0.62
$
1.12
$
1.62
$
2.12
Fee Via
Internet
$
$
$
$
3.11
5.61
8.11
10.61
State
Commission Rate - 20 %
$
$
$
$
0.62
1.12
1.62
2.12
Page 4 of 5
Contract Release: T-512(5)
Walk-in Location Fees
$.01-
$1,000.00
Walk-in
Fee
$7.44
State Commission Rate - 20 %
$1.49
3rd Party Transaction Costs (e.g. Moneygram, Western Union, etc.)
3rd Party Transaction Cost
$6.951
State Commission Rate - 20 %
N/A
Lockbox Fee
$.01-
$1,000.00
Free
Release Card Services
Service
Card, Card Materials and Activation
ATM Withdrawal (at least 1st free)
ATM Decline
PIN or Signature Purchase
PIN/Signature Decline
Monthly Service Fee *
Replace Card
Fee
(Offender
Cost)
0.00
1st Two Free,
$2.00
thereafter2
1st Two Free,
$0.95 thereafter
$0.00 – All Free
at all Times
1st Two Free,
$0.95 thereafter
0.00
$5.00
State Commission Rate - 20 %
$0.00
$0.40
$0.19
0.00
$0.19
$0.00
$1.00
Expedite Card
$0.00
$0.00
Account Closure
$0.00
$0.00
Auto Customer Service
$0.00
$0.00
$0.00
$3.00 Per
Month After 180
Consecutive
Inactivity Fee
Days of Card
Inactivity
$0.00
Statement Print
* Note: No monthly services fees will be allowed.
Live Customer Service
$0.00
$0.60
$0.00
1 GTL has an agreement with Western Union that provides our customers with a flat rate fee charged by Western
Union and does not include any markup by GTL. Any other third-party financial fees may vary by third party.
2 Always host surcharge free at any MONEYPASS ATM anywhere in the Country. There are 1,722
MONEYPASS ATMS in the State of Minnesota.
Contract Release 17 (11/16/17)
Page 5 of 5
