LA Contract with GTL 2002-2011 Extensions through July 2012 Part 1

State DOC Contracts • Louisiana

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02/22/2011

11:46

PAGE 01/06

STATE PURCHASING

2253428688

(I)

BOBBY]INDAL
GOv:6RNOR

PAUL W. RAINwATER
COMMlSSIONa OF ADMlNJSTRAnON

6tate of 'louisiana
Division of Administmtion

Office of State Purchasing
December 1S. 2010

NOTIFICATION OF DUNSION
Ms. Teresa Ridgeway
SVP. Administration
Global Tel·Link
2609 Cameron Street
Mobile AL 33607

Dear Ms. Ridaeway:
RE:

PRJSON PAY TELEPHONE SERVICE
CONTRACT NUMBER: 404904 FILE NUMBER:

Q 91876 YT

This is official notification that the contract referenced above has been extended for a period of
one (1) mODtb ftom February 1, 20U, through February 28.2011. in accordance with the
provisions of our original bid proposal. Enclosed is a copy oftbe Contract Award.
If a list of distributors was submitted with your bid proposal, it will be your responsibility. as
prime contractor, to send copies of this award to each distributor. Prior approval from the
Division.of Administration, Pmchasing Section, must be obtained before additional distributors
may be added. If you have any questions concerning the above, please contact
Bonnie Chambers at (225) 342-8021.
.

Sincerely,

Denise Lea

:~C~
Bonnie Chamberi
State Purchasina Officer

DML:FMS:MMR:BC:jw
Enclosure
1201 N. 'I'hird Street • Suite 2-160. POlt Omce Box 94095

• Blton Rouge. Louisiana 70804-9095 • (225) 342-8010. Pu (225) 342-8688
An £qual Opportunity Employer

02/22/2011

11:46

2253428688

STATEWIDE COMPETmVI! CONTRACT
AWARD
STATE OF LOUISIANA
DIVISION OF ADMINISTRAnON
OFFICE OF STATE PURCHASING

PAGE

STATE PURCHASING

NUMaeR
.UY!R

IIUVER ',",ONE
T-NUM'£R

I
I

404104

831071001 00

DATe USUliD

VENDOR NUMIIR
VENDOIt PHONI
ItEQ A81!NCY

02/06

BONNIE CHAMBERS

~~~-Is342-8021
11115110

~oW:~50000000

OAACEOFSTATEPURCHA~NG

Aa;HCY R&Q NO.

ISIS RIQ NO.
FISCAl. YEAR

GLOBAL TEL UNK CORP

I~FECTIVIi DATI
IXPlRATION DATIl!

1208458
I
!

02101102
0212811'

2609 CAMERON ST
MOBILE, AL 38807

PRISON PAY TELEPHONE SERVICE
H·91876-YT
1. 'TMIS IS NOT AN ORDER TO SHIP OR B&GIN SERVICE). A CONTRACT RELEASE OR PURCHASE ORD!R MUST Be ISSUBD BEFORe
YOU ARE AUTHORIZED TO StiP (OR B!GIN SERVICE).

2. ntiS IS NOtICE lHAT TH& CONTRACT REFERENCED ABOVI! HAS B!I!N AWARD!D TO YOU BASED ON THIi! BID (OR PROPOSAL)
8U8MlT'MD. AU. TEAMS. CONDlnoN8, AND SPEClPlCATIONS OF THE SOUCITATION WILL APPLY TO ALL ORDERS.

ANY AClBNCY AUTHORIZED TO PURCHA8B FROM nlS CONTRACT MUST ISSUE AN ORDER AND R!!FERENCE THE CONTRACT

NUMB&JII, LINE NUMBER AND COMMODITY IT!M NUMBER FOR I!ACH 1T1iM.

4. ctfANGES IN ITEMS TO BE FURNISHED ARE NOT P&RMITTED (UNI.E88 APPROWD BY THE OFPICE OF STATE PURCHASING PRtoR
TO D!l.NEAV). PRIOR APPROVAL MUST ALBO BE OBTAINED BEfORE DISTRIBUTORS CAN BE ADDED OR DELElm.

S. IP A DISTRIBUTOR UST WAS SUBIIITI'ED, CONTRACTOR MUST SEND COPIE'S OF THIS AWARD TO EACH DISTRIBUTOR.
S. QUAN1I11E8 UST!D ARB ESTIIIATSD AND NO QUANTITIES ARE GUARANTEED (UNLESS "COMMnTED VOLUMe"' 18 SPI!CIFICALLY
STATED). CONTRACTOR MUST SUPPLY ACTUAL Rl!QUlRIM1!NT8 ORDERED AT THE CONTRACT PRICE AWARDED.
1. COIIPUANCE WITH CIVIL RIGHTS LAWS.
THE CONTRACTOR AGREES TO ABIDE IY 1ME REQUIREMENTS OF THI! POLLOWING AS APPUCAlLl!f mu VI AND 'MI.E VII OF
THE CIVIL RIGHTS ACT Of 1184, AS AMENDeD BY THe eQUAL OPPORTUNITY ACT OF
fEDERAL EXECU11VE ORDER "248,
THE FEDeRAL REHABILITATION ACT OF 1m. AS AMENDED, THE VlI!TNAM IRA VETlftAN'S READJU8TMI!NT ASSISTANCE ACT OF
"74, nTLe IX OF THe EDUCA110N AMIRNDMEM'S OF 1.72, THE AGE AC'f OF 1m, AND CONTRACTOR AGReES TO ABIDE BY
THE ReQUIAEMENT8 OF THI! AMERICANS WITH 'DI_ILITI!S Aar Of 1t1O. CONTRACTOR AQGREES TO NOT TO DlSCR1UINATI:
IN ITS eMPLOYMENT PRAC'1'ICn. AND WILL R!NDER SEAV1C&8 UNDER TflIS AGREEMENT AND ANY CONTRACT ENTeRED INTO AS
RESULT OF THIS AGR8I!MEH!r~UT REGARD TO RACE, COLOR, R!LIGtON. SEX, NA110NAL ORIGIN, VJ!TEAAN STATUS,
POIJ11CAL AFPIUAnON. OR UlSABIUT1S8. ANY ACT Of! DISCRIMINATION COMMITTED BV CON'1'RACTOR OR FAILURE TO COMPLV
WI1H TH&SI! STATUTORY OBUGAnoNS wtfEN APPUCABLE SHALL BE GROUNDS FOR TERMINATlON OJI ntl8 AGREEMIINT AND
CONTRACT ~RED INTO AS A R!SULT OF THIS AGAI!EM&NT.

'm.

02/22/2011

11:46

2253428688

SPECIAL TERMS AND CONDITIONS
NUMeEA

T·toI\..IMEIEFi

404904

: 9187&

STATE PURCHASING

03/06

STATEWIDE COMPETITIVE CONTRACT
VIHOOR:

GLOBAL TEL LINK CORP

1 TERMS AND CONDITIONS. THIS SOLICITATION CONTAINS ALL TERMS AND
CONDITIONS WITH RESPECT TO THE COMMODITIES HEREIN. ANY VENDOR
CONTRACTS, FORMS, TERMS .0R OTHER MATERIALS SUBMITTED WITH BID MAY
CAUSE aID TO aE REJECTED.
2 VENDOR'S FORMS. THE PURCHASE/RELEASE ORDER IS THE ONLY BINDING
DOCUMENT TO BE ISSUED AGAINST THIS CONTRACT. SIGNIN$ OF VENDOR'S
FORMS IS NOT ALLOWED.
3 PRICE REDUCTIONS. WHENEVER THERE IS A REDUCTION IN PRICE, WHICH IS
LOWER THAN THE CONTRACT PRICE, OFFERED TO SIMILARLY SITUATED CUSTOMERS
CONTRACTING FOR THE SAME PERIOD AND UNDER THE SAME TERMS AND
CONDITIONS, SAID REDUCTIO.N MUST Be PRESENTED DIRECTLY TO THE DIRECTOR
OF STATE PURCHASING. NO PRICE REDUCTION ON A STATEWIDE CONTRACT MAY
JE OFFERED TO AN AGENCY UNLESS THAT REDUCTION IS OFFERED TO ALL
AGENCIES.
4 DELIVERIES. CONTRACTORS WILL MAINTAIN AN ADEQUATE SUPPLY OF ALL ITEMS
IN ORDER TO MEET SPECIFIED DELIVERY.
5 PAYMENT. PAYMENT WILL BE MADE ON THE BASIS OF UNIT PRICE AS LISTED
IN THIS CONTRACT, SUCH PRICE AND PAYMENT WILL CONSTITUTE FULL
COMPENSATION FOR FURNISHING AND DELIVERING THE CONTRACT COMMODITIES.
IN NO CASE WILL THE STATE AGENCY REFUSE TO MAKE PARTIAL PAYHENTS To
THE CONTRACTOR ALTHOUGH ALL ITEMS HAV! NOT 'EEN DELIVERED. THIS
PAVMENT IN NO WAY RELIEVES THE CONTRACTOR OF HIS RESPONSIBILITY TO
EFFECT SHIPMEMT OF THE BALANCE OF THE ORDER. PAYMENT WILL IE TO
VENDOR AND ADDRESS AS SHOWN ON ORDER.
,

PAGE

VENDOR LIST. THE BIDDER WHO SIGNS THE BID WILL IE DESIGNATED AS PRIME
CONTRACTOR ON ANY CONTRACT RESULTING FROM THIS SOLICITATION. IF
ADDITIONAL DISTRIBUTOR VENDORS ARE AUTHORIZED TO RECEIVE ORDIi'RS FOR
ITEMS CONTAINED IN SAID CONTRACT. THE BIDDER SHOULD SUIMIT WITH THE
BID A LIST OF THOSE ADDITIONAL AUTHORIZED DISTRIBUTORS INCLUDING THE
COMPLETE BUSINESS ADDRESS. THE PRIME CONTRACTOR WILL BE RESPONSIBLE
FOR THE ACTIONS OF ANY DISTRIBUTOR VENDORS LISTED.

7 VENDOR SECURITY CLEARANCE PROCESS I ANY VENDOR OR VENDOR PERSONNEL
VISITING OR WORKING IN AN INSTITUTION IS REQUIRED TO RECEIVE S&CURITY
CLEARANCE PRIOR TO ENTERING THE INSTITUTION GROUNDS. VENDOR HUST
FURNISH THE FULL NAME. DRIVER'S LICENSE NUMIER. SOCIAL SECURITY
NUMBER. DATE OF BIRTH, RACE AND SEX OF EACH EMPLOYE& WHO WILl. IE
ENTERING THE COMPOUND. THIS INFORMATION MUST BE FURNISHED IN WRITING
TO THE SITE VISIT COORDINATOR PRIOR TO COMMENCING WORK ON THE
AWARDED PROJECT. A CRIMINAL BACkGROUND CHECK WILL BE CONDUCTED ON EACH
EMPLOYEE. AND UPON ARRIVAL. 10 CARDS WILL BE ISSUED TO EACH EMPLOYEE.
NO VENDOR PERSONNEL WILL BE ALLOWED TO WORK ON THE INSTITUTION GROUNDS
UNTIL THE ABOVE CLEARANCE APPROVAL PROCESS IS CDMPLETED. THe
SUCCESSFUL VENDOR IS ALSO REQUIRED TO PROVIDE A WRITTEN INVENTORY
OF TOOLS, VEHICLES AND/OR TRAILERS PRIOR TO ENTERING THE INSTITUTION
GROUNDS.
8 NON-EXCLUSIVITY
THIS AGREEMENT IS NON-EXCLUSIVE AND SHALL NOT IN ANY WAY PRECLUDE
STATE AGENCIES FROM ENTERING INTO SIMILAR AGREEMENTS AND/OR
ARRANGEM&NTS WITH OTHIR VENDORS OR FRO" AcqUIRING SIMILAR, EQUAL.
OR LIKE GOODS AND/OR SERVIces FROM OTHER ENTITIES OR SOURCES.
CONTRACT USAGE REPORT

PAOI

132/22/21311

11:46

2253428688

SPECIAL TERMS AND CONDITIONS
NUMS6A

T·NtJM8&R

404904

: 91876

STATE PURCHASING

PAGE

134/136

STATEWIOIi COMPETITIVE CONTRACT
VENt'IOA:

GLOBAL TEl. LINK CORP

SUCCESSFUL VENDOR SHOULD KEEP A COpy OF ALL ORDERS ISSUED AQAINST '
THIS CONTRACT DURING THE CONTRACT PERIOD. APPROXIMATELY FOUR (4)
MONTHS PRIOR TO THE END OF THE CONTRACT PERIOD VENDOR IS TO BE
PREPARED TO SU8MIT TO THE OFFICE OF STATE PURCHASING A CONTRACT
USAGE REPORT WITH COPIES OF ALL ORDERS.
THE USAGE REPORT IS 10 INCLUDE THE VENDORS NAME, PHONIi AND FAX
NUMBERS, THE PERSONS NAME WHO COMPLIED THE REPORT, A SUMMARY
BV LINE ITEM WITH QUANTITY PURCHASED AND TOTAL VALUE OF EACH LINE
ITEM. ADDITIONALLY THE REPORT IS TO SUMMARIZE THE TOTAL DOLLAR
VOLUME OF THE ENTIRE CONTRACT. VENDOR MAy SUBMIT COMPUTER
GENERATED REPORTS AND CAN ITEMIZE BY ORDER NUMIER, BV LIN& ITEM,
BUT THE LINE ITEM TOTALS, CONTRACT TOTALS AND CoPtES OF ORDERS ARE
REQUIRED.
CONTRACT PERFORMANCE &VALUATION
IN AN EFFORT TO IMPROVE OUR CONTRACTS TO MEET THE NEEDS OF THE
AGENCIES WE SERVE, THE CONTRACTOR"S PERFORMANCE WIL~ 8E MONITORED.
CONTRACTORS WILL BE EVALUATED ON THE CRITERIA LISTED IN ELEMENTS 5
THROUGH 25 OF THE CONTRACT PERFORMANCE EVALUATION FORM ATTACHED
TO THIS SOLICITATION., AGENCIES THAT USE THIS CONTRACT WILL BE
RANDOMLY POLLED TO COMPLETE THE EVALUATION FORM. THEIR RESPONSES
WILL BE CONSIDERED IN DETERHINING OUR OPTIONS FOR CONTRACT RENEWAL
DR REVISIONS AND RE-BIDDING. AGENCY REPORTS OF DEFICIENT PERFORMANCE
WILL BE APPROPRIATELY ADQRESSED DURING THE CONTRACT PERIOD.

PAGE

02/22/2011

11:46

2253428688

. PRiCESHeET

PAGE

STATE PURCHASING

05/06

STATEWID& COMPETITIVE CONTRACT
V&MOOR:

GLOBAL TIiL LINK CORP

PAGIi

4
UNIT PAlel

UNIT

UNa
NO. -

UHL1S8 SPICIPIED ontEAWlSl! BELOW:
SlIP TO:

STAT!WIDE D!UVEAY

00001 COMMODITY CODIi: 915-77-118245

UST OP CHAHG!B FOR CONTRACT STARtUP:

BlMia.~
,,"'8IXW'J1RJIg~ROU

EACH

NlA

DIICOUHT OFF
CATALOQ P~ICE

PAGE 06/06
PAGE 02/02
p~ 81181

STATE PURCHASING
GLOBAl. TEL I. tt-4<
.2/e?/~81B

17:14

STATE F'lJR()tA9ING

~253428&e8

Dmsfon of Adada!,."

0tBae olSt.. Pu:haiin,
DeGernt.7.2010
f~~-

MI. r. . 1\Icra-w.
SVP. Admfnt*Mkm
0101111 TtI'Lfak
2&09 CImeron 8.....
Mobil. AL 318M
lU!:

PR18OM'IAY 'l'ELDIIONI1 SD.v.rCl
PIle Ntnna,.: Q '11'7.1T

ConnctNumber. *904

OeIrMa.Ricllenr:

'....

at.

'nIe 0:fII0e fIISt1t1a PDreltutnals CODSa.fna . " " " Its opdoD to eIiInd fM: 111'_ _ ....1Cl ...
wfsIa to Jcnow if,. wvald oft'tr to exfIncI fills ........
orfaCnal fImnI, condfdonI. .... prioII
~ .. eddltlonll one (1) mcmdI period tom 11'......" I, 20U ~,....., .,.11•

.... . . . . . . . . . . . . . . by tile . . . to ........

. . . . u ........

01., _•...." .......... ,..........

_uprt_

, ..... ....." )'OIU'*tD CdeIId or to .... OIlY -"'on by sfpIna below •
end
,*",iaa dIft ,....".. fD at (225) J4WSn. to the S. ~ Offioe. soon IS pasIIiI)".
If)'Olll'oftIIrl.~ ~ the.-,."to ~nquIred ircfbmtldon or

"NIIUf-

tfMam. . If,.,...". III)' qaesdont , ..... 0GnIMt 80ntrie a-tJers It (225) 'oU-8621. PI_ . .
lmJude a cur.reGt ceatt&c:ata ofbllunla.

Smocrely.

DentMIAI

nttecta' ofS. Purchul..
By.

~~~"'--<e::::o::DStale 'PurahIIift1 0f'ftaIr

DL:PMS:MMR:BC;fw
I henby otftr eo .... tile AOII1IICt NI!!~I.~~f\

e2/11/2e11

15:59

PAGE

STATE PURCHASING

2253428688

BOBBY JINDAL
GOVEIlNOR

e1/e16

PAUL W. RAlN\VA'I'EB.
COMMISSIONER. 0' ADMINlSTItAnoN

6tate of but.fana
Division of Administration

Office of State Purchasing
February 11,2011

NOTIFICADON OF EXTENSIOl!
Ms. Teresa Ridgeway
SVP. Administrator
Global Tel·Link
2609 Cameron Street
Mobile AL 33607
Dear Ms. Ridaeway:
RE:

PRlSON PAY TELEPHONE SERVICE
CONTRACT NUMBER: 404904

FILE NUMBER:

Q91876YT

This is official notification that the contract referenced above has been extended for a period of
one (1) month from Mareb 1,2011, through March 31, 2011, in accordance with the
provisions of our original bid proposal. Enclosed is a copy of the Contract Award.
If a list of distributors was submitted with your bid proposal, it will be your responsibility~ 8S
prime contractor, to send copies of this award to each distributor. Prior approval from the
Division of Administration, Purchasing Section, must be obtained before additional distributors
.
may be added. If you have any questions concerning the above, please contact
Bonnie Chambers at (225) 342-8021.
Sincerely,

Denise Lea
Director of State Purchasing
By:

&ci c!.b:~45
Bonnie Chambers

State Purchasing Officer
DML:FMS:MMR:BC:jw
Enclosure

1201 N. Third Street. Suite 2-160. PORt Office Box 94095 • Baton Rouge. LouisWu 708()4..909S • (225) 342-8010 • Pax (225) 342-8688
Aft 2qua1 OppoltUftity EmpJoya

62/11/2611

15:59

2253428688

PAGE

STATE PURCHASING

NUNIER
'UYER

STATEWIDE COMPETITIVE CONTRACT
AWARD

404904

BONNIE CHAMBERS

'UYliR PHON!

~~2-8021

DAT£ I8SUID

02111/11
ea1 m 001 00

T-MUHBU

STATE OF LOUISIANA
"DIVISION OF ADMINISTRATlON
OFFICE OF STATE PURCHASING

VlNDOR MUHtER

'ClNDOR PHONE
REQ A;INCV

62/66

~~:w:~

OFACE OF STATE PURCHASING
A8!NCV

RSq

NO.

ISIS REQ NO.

:
I

F neAL VIlAR
:
;"FEcnVI DATI !
IXPIRATION DATE:

GLOBAL TEL UNK CORP
2809 CAMERON ST

1208458
02

02101/02
03131/1 ..

MOBILE, AL 36607

PRISON PAY TELEPHONE SERVICE
H-91876-YT
1. ntIS 18 NOT AN ORDER TO StUP OR BEGIN SERVICE). A CONTRACT RELEASE OR PURCHASE ORDER MUST BE ISSUED BEFORE
YOU ARE AUlHORIZED TO SHIP (OR BEGIN SERVIC&).
2.

THIS IS NOncE ntAT THE CON1'RACT REfERENCED ABOVE HAS BEEN AWARD&D TO"yOU BASED ON THE BID (OR PROPOSAL)
SUBMITTED. ALL TERra, CONDI11ONS, AND SPECIFICATIONS OF THE BOUClTAnON WILL APPLY TO ALL ORDERS.

oS. ANY AGENCY AUTHORIZED 10 PURCHASE fROM THIS CONTRACT MUST ISSUE AN ORDeR AND REFERENCE ntE CONTRACT
NUMBER, UNE NUMBER AND COMMODITY ITEM NUMBER POR eACH ITEM.
4. CHANGES IN ITEII9 TO BE FURNISHED ARE NOT P&AMITT!D (UNLESS APPROVED BY THE OPPleE OF STATE PURCHASING PRIOR
TO DELIVERY). PRIOA APPROVAL MUST ALSO BE OBTAINI!D 8!FORE DISTRIBUTORS CAN BE ADDED OR DELETED.
5. IF A DISTRIBUTOR LIST WAS SUBMITTED, CONTRACTOR MUST BEND COPIS OP THIS AWARD TO EACH DISTRIBUTOR.

S. QUAN11T1ES USTEO ARE ESTIMATED AND NO QUANTITIES ARB GUARANTEED (UNLis8 "COMMmED YOLUME'" IS SPECIFICALLY
STATED). CONTRACTOR MUST SUPPLY ACTUAL REQUIREMENTS ORDERED ATTHIi CONTRACT PRICE AWARDED.

7. COMPUANCE WITH CIVIL RIGHTS LAWS.
THE CONTRACTOR AGREES TO ABIDE BY mE REQUlR&U1NTS OF THE FOLLOWING AS APPLICABLEI nTLE VI AND 111'LE VII OF
THE CIVIL RIGIHTS ACT OF , .... AS AMENOED BY THE eQUAL OPPORTUNITY ACT OF 1972, FEDERAL EXECUTM! ORDER 11248,
THE FEDERAL REHABILITATION ACT OF 1t73, AS AMENDED. THE VIETNAM EAA VETERAN'S READJUSTMENT ASSISTANCE ACT OF
"'14, nTLE IX OF THE EDUCAnoN AMENDMENTS OF 1872, THE AGE ACT OF 1115, AND CONTRACTOR AOR&E8 TO ABIDE BY
THE R&OUIREMEN1S OF nlE AMEAICAHI WITH DlSI_mE8 ACT OF 1HO. CONTRACTOR AGGREES TO NOT TO DISCRIMINATE
IN ITS EMPLOYII&NT PRACTIC~~.P.!lLL RENDER SERVICES UNDER THIS AGR&&MINT AND ANY CONTRACT ENTERED INTO AS
RESULT OF THIS AGREEMENT. wrrtIOUT REGARD TO R~ COLD", REUGION. aD NA110NAL ORIGIN, VETERAN STATUB.
POuncAL AfFtUA11ON, OR DIBABJUnE8. ANY ACT OF
AnlNATION coWL i i ED IIY CON'1"Ri\CTOR OR PAILURE TO COMPLY
WITH THESE STATUTORY OBUGAT1ONS WHEN APPUCABLE SHALL BE GROUNDS FOR TERIiNAnoN OF nita AGREEMENT AND
CONTRACT ENT&RED INTO AS A Rl!SULT OF THIS AGREEMENT•

. . . . . ,. ......&f/ ! {}j;" ../S2........ .~tIT:':~~~--+J-~~~=~~~z:....:..H

STATS PURCHASINi

OF'ICER'~UP~~OR

IT
;

~EA0'

DIR~CTOR

PU C AsrNI

82/11/2811

15:59

2253428688

SPECIAL TERMS AND CONDITIONS
NIJMIIA
T.NUMUIi"I

: 404904
; 9187&

STATE PURCHASING

STATEWID& COMPETITIVE CONTRACT
VENDOR:

GLOBAL TEL UNf( CORP

1 TERMS AND CONDITIONS. THIS SOLICITATION CONTAINS ALL TERMS AND
CONDITIONS WITH RESPECT TO THe COMMODItIES HEREIN. ANY VENDOR
CONTRACTS. FORMS, TERMS DR OTHER MATERIALS SUBMItTED WITH BID MAY
CAUSE BID TO BE REJECTED.
2 VENDOR'S FORMS. THE PURCHASE/RELEASE ORDER IS THE ONLY BINDING
DOCUMENT TO BE ISSUED AGAINST THIS CONTRACT. SIGNING OF VENDOR'S
FORMS IS NOT ALLOWED.
3 PRICE REDUCTIONS. WHENEVER THERE IS A REDUCTION IN PRICE, WHICH IS
LOWER THAN THE CONTRACT PRICE, OFFERED TO SIMILARLY SITUATED CUSTOMERS
CONTRACTING FOR THE SAME PERIOD AND UNDER THE SAME TERMS AND
CONDITIONS, SAID REDUCTION MUST BE PRESENTED DIRECTLY To THE DIRECTOR
OF STATE PURCHASING. NO PRICE REDUCTION ON A STATEWIDE CONTRACT MAY
BE OFFERED TO AN AGENCY UNLESS THAT REDUCTION IS OFFERED TO ALL
AGENCIES.
4 DELIVERIES. CONTRACTORS WILL MAINTAIN AN ADEQUATE SUPPLY OF ALL ITEMS
IN ORDER TO MEET SPECIFIED DELIVERY.
5 PAYMENT. PAYMENT WILL BE MADE ON THE BASIS OF UNIT PRICE AS -LIStED
IN THIS CONTRACT; SUCH PRICE AND PAVMENT WILL CONSTITUTE FULL
COMPENSATION FOR FURNISHING AND DELIVERING THE CONTRACT COMMODITIES.
IN NO CASE WILL THE STATE AGENCY REFUSE TO MAKE PARTIAL PAYMENTS TO
THE CONTRACTOR ALTHOUGH ALL ITEMS HAVE NOT BEEN DELIVERED. THIS
PAYMENT IN NO WAY RELIEVES THE CONTRACTOR OF HIS RESPONSIBILITY TO
EFFECT SHIPMENT OF THE BALANCE OF THE ORDER. PAYMENT WILL Be TO
VENDOR AND ADDRESS AS SHOWN ON ORDER.
,

VENDOR LIST. THE BIDDER WHO SIGNS THE BID WILL 8E DESIGNATED AS PRIME
CONTRACTOR ON ANY CONTRACT RESULTIN8 FROM THIS SOLICITATION. IF
ADDITIONAL DISTRIBUTOR VENDORS ARE AUTHORIZED TO RECEIVE ORDERS FOR
ITEMS CONTAINED IN SAID CONTRACT, THE IIDDER SHOULD SUBMIT WITH THE
aID A LIST OF THOSE ADDITIONAL AUTHORIZED DISTRIBUTORS INCLUDING THE
COMPLETE BUSINESS ADDRESS. THE PRIME CONTRACTOR WILL BE RESPONSIBLE
F.OR THE ACTIONS OF ANY DISTRIBUTOR VENDORS LISTED.

7 VENDOR SECURITY CLEARANCE PROCESS: ANY VENDOR DR VENDOR PERSONNEL
VISITING OR WORKING IN AN INSTITUTION IS REQUIRED TO RECEIVE SECURITY
CLEARANCE PRIOR TO ENTERING THE INSTITUTION GROUNDS. VENDOR HUST
FURNISH THE FULL NAME, DRIVER'S LICENse NUMIER, SOCIAL SECURITY
NUMBER, DATE OF BIRTH, RACE AND SEX OF EACH EMPLOYEE WHO WILL BE
ENTERING THE COMPOUND. THIS INFORMATION MUST 8E FURNISHED IN WRITING
TO THE SITE VISIT COORDINATOR PRIOR TO COMMENCING WORK ON THE
AWARDED PROJECT. A CRIMINAL BACKGROUND CHECK WILL 8E CONDUCTED ON EACH
EMPLOYEE. AND UPON ARRIVAL, 10 CARDS WILL BE ISSUED to EACH EMPLOYEE.
NO VENDOR PERSONNEL WILL IE ALLOWED TO WORK ON THE INSTITUTION GROUNDS
UNTIL THE ABOVE CLEARANCE APPROVAL PROCESS IS COMPLETED. THE
SUCCESSFU~ VENDOR IS ALSO REQUIRED TO PROVIDE A WRITTEN INVENTORY
OF TOOLS. VEHICLES AND/OR TRAILERS PRIOR TO ENTERING THE INSTITUTION
GROUNDS.
8 NON-EXCLUSIVITV
THIS AGREEMENT IS NON-EXCLUSIVE AND SHALL NOT IN ANY WAY PRECLUDE
STATE AGENCIES FROM ENTERING INTO SIMILAR AGREEMENTS AND/OR
ARRANGEMENTS WITH OTHER VENDO~S OR FROM ACQUIRING SIMILAR, EQUAL,
OR LIKE GOODS AND/OR SERVICES FROM OTHER ENTITIES OR SOURCES.
CONTRACT USAGE REPORT

PAGE

83/86

02/11/2011

15:59

2253428688

SPECIAL TERMS AND CONDITIONS
IIIUMBER

T-MJUB~

: 404904
:

91876

STATE PURCHASING

STATEWloe COMPETlTIV& CONTRACT
VENDOR:

GLOBAL TEL LINK CORP

SUCCESSFUL VENDOR SHOULD ~EEP A COpy OF ALL ORDERS ISSU~D AGAINST
THIS CONTRACT DURING THE CONTRACT PERIOD. APPROXIMATELY FOUR (4)
MONTHS PRIOR TO THE END OF THE CONTRACT PERIOD VENDOR IS TO BE
PREPARED TO SU8MIT TO THE OFFICE OF STATE PURCHASING A CONTRACT
USAGE REPORT WITH COPIES OF ALL ORDERS.
THE USAGE REPORT IS TO INCLUDE THE VENDORS NAME, PHONE AND FAX
NUMBERS_ THE PERSONS NAME WHO COMPLIED THE REPORT, A SUMMARY
BY LINE ITEM WITH QUANTITY PURCHASED AND TOTAL VALUE OF EACH LINE
ITEM. ADDITIONALLY THE REPORT IS TO SUMMARIZE THE TOTAL DOLLAR
VOLUME OF THE ENTIRE CONTRACT. VENDOR MAY SUBMIT COMPUTER
GENERATED REPORTS AND CAN ITEMIZE IY ORDER NUMBER. BY LINE ITEM~
aUT THE LINE ITEM TOTALS, CONTRACT TOTALS AND COPIES OF ORDERS ARE
REQUIRED.
'
CONTRACT PERFORMANCE EVALUATION
IN AN EFFORT TO IMPROVE OUR CONTRACTS TO MEET THE NEEDS OF THE
AGENCIES WE SERVE, THE CONTRACTOR'S PERFORMANCE WILL BE MONITORED.
CONTRACTORS WILL B~ EVALUATED ON THE CRITERIA LISTED IN ELEMENTS 3
THROUGH 25 OF THE CONTRACT PERFORMANce EVALUATION FORM ATTACHED
TO THIS SOLICITATION. AGENCIES THAT USE tHIS CONTRACT WILL BE
RANDOMLY POLLED TO COMPLETE THE EVALUATION FORM. THEIR RESPONSES
WILL BE CONSIDERED IN DETERMINING OUR OPTIONS FOR CONTRACT RENEWAL
OR REVISIONS AND RE-BIDDING. AGENCY REPORTS OF DEFICIENT PERFORMANCE
WILL BE APPROPRIATELY ADDRESSED DURING THE CONTRACT PERIOD.

(

PAGE

04/06

15:59

62/11/2e11

2253428688

PRICE SHEeT
NUII8SR

T-NUMBER

404904

VlHDOA:

GLOBAL TEL LINK CORP

91876

QUANTITY

NO.

IIROYito

UNITPAICI

UNIT

UNL&SS SPECIFIED 01MI!RWlSE B&LOWI

m'l~DE DELIVERY
COMMODITY CODE: 915-77-118245

UST OF CHANGES FOR CONTRACT STARTUP:

65/66

STATEWIO& COMPEllTlVE CONTRACT

LINE

00001

PAGE

STATE PURCHASING

EACH

NlA

PAOI
4
DISCOUNT OFP
CATAlOG PAICI!

PAGE

STATE PURCHASING

..-

6tatt of ~au"tana
Div.iaioD 01 AllrniAistntioa

OfDce of State Purcbaaing
FelmJaty 8~ lOt ,

'AX '111-434-8695
Ms. TlAl88lidP'Vl)'

S\IP. Administrator
Global 'J'el*Link
2609 Cameron StreIt
Mobile AL 3jf07

as:

nmONPAY~NI1snvtQ;

file Number: Q 9lm Y1'

Contract Number. .....,..

Dear MI. RJdgIwq:

omc:c

dteI_

The
tit St* ~II. ccnsfde.rhlS ~_iaing ka option. 0) ClXl8ncl the
COftf:\'Mt-.d
wjshes to bow if)W WOllJcl offt:rfO extaad t1tt8 ~ at the orIsfnal.t8rmSt conditims, .4 prices
fbr .. addltfaaal nwlve ,"ellth
&om Mania 1. ZOl1 to Mudt 31, 2tll•

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...........

............ 18 . . . . . . . ",. ......... t.o~ _oar" ..

.....,.tt...

ndM,....i.....tkl

Please slpify)'OUt offiw to excencJ or1D"Ii- an), c:x1INton by lipins "'lOW. appICfritdl ad
retIIraiDI tbls Jebr vta 81 (225) 342-8688, to die SIa1e Plnlrastft. Office IS ..,. as poaaible..
Jf'yout
~ by cbe,,)'Og mq bo mp1;red to prcwiclclapdate raqutred ~ or
docQmen1& 1f)'01t"" any ~ p'" cootaet lormfo Chwabera It (22S) M2008021. PI. . alto
include a current ccificate ofinsut'aoce.

0&'.

Stneeral)',
DeftiseLea
DJrec:tor of'State Purohasing

Br.a~~~
IJ"A" 1,tarahaainc 0fBaar .
Stale

Dt.:'MS:MMR:SC:jw
1 hereby oSIrto

e#mJd"

ccmtraat refelltlIqld.abttWI

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-\ !

•

BG/BG

PAGE 02/e2

I;1I".UI:\AI... I t:.L. 1• .HoI<.

.
PAVL~.~AT£R
COMMlSSlONBll OP ADMlNlSTBAnON

BOBBY JINDAL
GOVEBNOR

6tate of 'louiuiana
Division of Admiolstmcion

Office of State Purchasing
April 19, 2011
NOTIFICATION Of EUENSION

Ms. Teresa Ridgeway
SVP, Administrator
Global Tel*Link
2609 Cameron Street
Mobile AL 33607
Dear Ms. Ridgeway:
RE:

PRISON PAY TELEPHONE SERVICE
CONTRACT NUMBER: 404904 FILE NUMBER:

Q 91876 YT

1b1s is official notification that the contract referenced above has been extended for a period of
thirty (30) days from May 1, 2011. through May 31, lOll. in accordance with the provisions
of our original bid proposal. Enclosed is a copy of the Contract Award.
If a list of distributors was submitted with your bid proposal, it will be your responsibility, as
prime contractor, to send copies of this award to each distributor. Prior approval from the
Division of Administration, Purchasing Section, must be obtained before additional distributors
may be added. If you have any questions concerning the above, please contact
Bonnie Chambers at (225) 342~8021 .
Sincerely,
Denise Lea

Director;State

0.......------

BY:~~
Bonnie Chambers
State Purchasing Officer

DML:FMS:MMR:BC:jw
Enclosure

1201 N. l'bitd Street. Suite 2-160. Post Office Box 94095

• 8ato.C1 Rouge. Louilliana 70804-9095 • (225) 342·8010 • Fax (225) 342·8688

An Equal Opportunity EmployeI'

(3t/L(3

391:jd

8898ZI;o£9(;(;

NUHliR
BUViA

srATEWIDE COMPETITIVE CONTRACT

AWARD

BUYI~

404804
BONNIE CHAMBERS
PHONE

Y-NUNBER
DAye ISSUED
VEN»OR NOMBiR
veMPDR PHON!

STATE OF LOUISIANA
DIVISION OF ADMINISTRATION
OFFICE OF STATE PURCHASING

REQ AGENCV

~------------------------------~~--------~

GLOBAL TEL LINK CORP

(~34~1

91818

~1W11

83107100100
(334)479-4500-0000
107cJo1

OFAC!OFSTATEPURCHASING
AGENCY REQ NO. I
ISIS REQ NO.
1208456
02
n SCAl YUA
EFF£CTlVE J)ATE
02101/02
05131111
EXPUATION DATE

2609 CAMERON ST
MOBILE,

AL 36607

PRISON PAY TELEPHONE SERVICE

H-91876-YT
1. THIS IS NOT AN ORDER TO SHIP OR BEGIN se"VlCE). A CONTRACT RELEASE OR PU"CHASE ORDER MUST BE ISSUED BEFORE
YOU ARE AUlliORIZED TO SHIP (OR BEGIN SE"VlCE).
2. THIS IS NOllCE THAT THE CONTRACT REFERENCeD ABOVE HAS BEEN AWARDED TO YOU BASED ON THE BID (OR PROPOSAL)
SUBIlITTED. ALL TeAMS, CONDITIONS. AND SP&CIFICAllONS OF THE SOUCITAllON WILL APPLY TO ALL ORDeAS.
3. AHY AGENCY AUTHORIZED TO PURCHASE FROM THIS CONl'RACT MUST ISSUE AN ORDER AND REFERENCE THE CONTRACT
NUMBER, UNE NUMBER AND COMMODtTY ITEM NUMBER FOR EACH ITEM.
4. CHANGES IN rrEMS TO BE FURNISH&D ARE NOT PERMITTED (UNLESS APPROVED BY THE OFFICE OF STATE PURCHASING PRIOR
TO DEUVERV). PRIOR APPROVAL MUSl' ALSO BE OBTAINED BEFORE DISTRIBUTORS CAN BE ADDED OR DELETED.

I. If A DISTRIBUTOR UST WAS SUBMlnED, CONTaACTOR MUST SEND COPIES OF THIS AWARD TO EACH DISTRIBUTOR.
6. QUANnnES LISTED ARE EsTIMATED AND NO QUANTITIES ARE GUARANTEED (UNLESS "COMMmED VOLUME" IS SPECIFICALLY
STATED). CONTRACTOR MUST SUPPl.Y ACTUAL REQUIREMENTS ORDERED AT THE CONTRACT PRICE AWARDED.
7. COMPUANCE WITH CIVIL RIGHTS LAWS.
THE CONTRACTOR AGREES TO ABIDE BY THE REQUIREMENTS OF THE FOLLOWING AS APPUCABLE: TITLe VI AND nnE VII OF
THE CIVIL RIGHTS ACT OF 1964. AS AMENDED BY THE EQUAL OPPORTUNITY ACT OF 197~ FEDERAL EXECUllVE ORDER 11248,
THE FEDERAL REHABIUTATION ACT OF 1873, AS AMENDED. THE VIETNAM ERA VETERAN'S READJUSTMENT ASSISTANCE ACT OF
1974, nTLe IX Of l'HE EDUCATION AMENDMENTS OF 1972. THE AGE ACT OF 1975, AND CONTRACTO" AGREES TO ABIDE BY
THE REQUIREMENTS OF THE AMERICANS wtTH DISlBtUTIES ACT OP
CONTRACTOR AGGREES TO NOT TO DISCRIMINATE
IN ITS EMPLOYMENT PRACTICES, AND WILL RENDER SERVICES UNDER THIS AGREEMENT AND ANY CONTRACT ENTERED INTO AS
ResULT Of THIS AGREEMENT, WITHOUT REGARD TO RACE, COLOR. REUGION. SEX. NAllONAL ORIGIN, ViTERAN STATUS,
POunCAL AFFIUATION, OR DISABIUTIES. ANY ACT OF DISCRlIllNAnON COMMITTED BY CONTRACTOR OR FAILURE YO COMPLY
WIl'H THESE STATUTORY OBLIGATIONS WHEN APPUCABLE SHALL BE GROUNDS fOR TERMINATION OF THIS AGREEMENT AND
CONl'RACT ENTERED INTO AS A ResULT OF THIS AGREEMeNT.
.

'"0.

lat/81a

38'11d

8NI5'11HO~nd

31'1115

8898ZP£9ZZ

PAUL W. RAINwATER

BOBBY JINDAL
GOVERNOR

COMMISSIONER OF ADMINISTRATION

~tatt

l.oui~iana

Division of Administration

Office of State Purchasing
May 25,2011

NOTIFICATION OF EXTENSION
Ms. Teresa Ridgeway
SVP, Administrator
Global Tel*Link
2609 Cameron Street
Mobile AL 33607
Dear Ms. Ridgeway:
RE:

PRISON PAY TELEPHONE SERVICE
CONTRACT NUMBER: 404904

FILE NUMBER:

Q 91876 YT

This is official notification that the contract referenced above has been extended for a period of
two (2) months from June 1,2011, through July 31,2011, in accordance with the provisions
of our original bid proposal. Enclosed is a copy of the Contract Award.
If a list of distributors was submitted with your bid proposal, it will be your responsibility, as
prime contractor, to send copies of this award to each distributor. Prior approval from the
Division of Administration, Purchasing Section, must be obtained before additional distributors
may be added. If you have any questions concerning the above, please contact
Bonnie Chambers at (225) 342-8021.
Sincerely,
Denise Lea

~ID&::@~___~
Bonnie Chambers
State Purchasing Officer
DML:FMS:MMR:BC:jw
Enclosure

1201 N. 'Third Street. Suite 2-160. Post Office Box 94095 • Baton Rouge, Louisiana 70804-9095 • (225) 342-8010 • Fax (225) 342-8688
An Equal Opportunity Employer

NUHBER
BUYER
BUYER PHONE
T-NUHBER
DATE ISSUED
VENDOR NUHBER
VENDOR PHONE
REQ AGENCY

STATEWIDE COMPETITIVE CONTRACT
AWARD
STATE OF LOUISIANA
DIVISION OF ADMINISTRATION
OFFICE OF STATE PURCHASING

404904

BONNIE CHAMBERS
(225)342-8021
91876

05/25/11
631071001 00
(334)479-4500-0000
107001

OFFICE OF STATE PURCHASING
AGENCY REQ NO.
ISIS REQ NO.
FISCAL YEAR
EFFECTIVE DATE
EXPIRATION DATE:

GLOBAL TEL LINK CORP
2609 CAMERON 5T
MOBilE, AL 36607

1208456
02

02101/02
07/31/11

PRISON PAY TELEPHONE SERVICE
H-91876-YT
1. THIS IS NOT AN ORDER TO SHIP OR BEGIN SERVICE). A CONTRACT RELEASE OR PURCHASE ORDER MUST BE ISSUED BEFORE
YOU ARE AUTHORIZED TO SHIP (OR BEGIN SERVICE).
2. THIS IS NOTICE THAT THE CONTRACT REFERENCED ABOVE HAS BEEN AWARDED TO YOU BASED ON THE BID (OR PROPOSAL)
SUBMITTED. ALL TERMS, CONDITIONS, AND SPECIFICATIONS OF THE SOUCITA TION WILL APPLY TO ALL ORDERS.
3. ANY AGENCY AUTHORIZED TO PURCHASE FROM THIS CONTRACT MUST ISSUE AN ORDER AND REFERENCE THE CONTRACT
NUMBER, LINE NUMBER AND COMMODITY ITEM NUMBER FOR EACH ITEM.
4. CHANGES IN ITEMS TO BE FURNISHED ARE NOT PERMITTED (UNLESS APPROVED BY THE OFFICE OF STATE PURCHASING PRIOR
TO DELIVERY). PRIOR APPROVAL MUST ALSO BE OBTAINED BEFORE DISTRIBUTORS CAN BE ADDED OR DELETED.
5. IF A DISTRIBUTOR UST WAS SUBMITTED, CONTRACTOR MUST SEND COPIES OF THIS AWARD TO EACH DISTRIBUTOR.
6. QUANTITIES LISTED ARE ESTIMATED AND NO QUANTITIES ARE GUARANTEED (UNLESS "COMMITTED VOLUME"IS SPECIFICALLY
STATED). CONTRACTOR MUST SUPPLY ACTUAL REQUIREMENTS ORDERED AT THE CONTRACT PRICE AWARDED.
7. COMPUANCE WITH CIVIL RIGHTS LAWS.
THE CONTRACTOR AGREES TO ABIDE BY THE REQUIREMENTS OF THE FOLLOWING AS APPUCABLE: TITLE VI AND TITLE VII OF
THE CIVIL RIGHTS ACT OF 1964, AS AMENDED BY THE EQUAL OPPORTUNITY ACT OF 1972, FEDERAL EXECUTIVE ORDER 11246,
THE FEDERAL REHABILITATION ACT OF 1973, AS AMENDED, THE VIETNAM ERA VETERAN'S READJUSTMENT ASSISTANCE ACT OF
1974, TITLE IX OF THE EDUCATION AMENDMENTS OF 1972, THE AGE ACT OF 1975, AND CONTRACTOR AGREES TO ABIDE BY
THE REQUIREMENTS OF THE AMERICANS WITH DlSIBILITIES ACT OF 1990. CONTRACTOR AGGREES TO NOT TO DISCRIMINATE
IN ITS EMPLOYMENT PRACTICES, AND WILL RENDER SERVICES UNDER THIS AGREEMENT AND ANY CONTRACT ENTERED INTO AS
RESULT OF THIS AGREEMENT, WITHOUT REGARD TO RACE, COLOR, REUGION, SEX, NATIONAL ORIGIN, VETERAN STATUS,
POUTICAL AFFIUATION, OR DISABIUTIES. ANY ACT OF DISCRIMINATION COMMITTED BY CONTRACTOR OR FAILURE TO COMPLY
WITH THESE STATUTORY OBLIGATIONS WHEN APPUCABLE SHALL BE GROUNDS FOR TERMINATION OF THIS AGREEMENT AND A
CONTRACT ENTERED INTO AS A RESULT OF THIS AGREEMENT.

RECOHHENDING APPROV
S

PPROVED BY:
R

SPECIAL TERMS AND CONDITIONS
NUMBER
T-NUMBER

: 404904
: 91876

STATEWIDE COMPETITIVE CONTRACT
VENDOR:

GLOBAL TEL LINK CORP

TERMS AND CONDITIONS. THIS SOLICITATION CONTAINS ALL TERMS AND
CONDITIONS WITH RESPECT TO THE COMMODITIES HEREIN. ANY VENDOR
CONTRACTS, FORMS, TERMS OR OTHER MATERIALS SUBMITTED WITH BID MAY
CAUSE BID TO BE REJECTED.

VENDOR'S FORMS. THE PURCHASE/RELEASE ORDER IS THE ONLY BINDING
DOCUMENT TO BE ISSUED AGAINST THIS CONTRACT. SIGNING OF VENDOR'S
FORMS IS NOT ALLOWED.

PRICE REDUCTIONS. WHENEVER THERE IS A REDUCTION IN PRICE, WHICH IS
LOWER THAN THE CONTRACT PRICE, OFFERED TO SIMILARLY SITUATED CUSTOMERS
CONTRACTING FOR THE SAME PERIOD AND UNDER THE SAME TERMS AND
CONDITIONS, SAID REDUCTION MUST BE PRESENTED DIRECTLY TO THE DIRECTOR
OF STATE PURCHASING. NO PRICE REDUCTION ON A STATEWIDE CONTRACT MAY
BE OFFERED TO AN AGENCY UNLESS THAT REDUCTION IS OFFERED TO ALL
AGENCIES.

DELIVERIES. CONTRACTORS WILL MAINTAIN AN ADEQUATE SUPPLY OF ALL ITEMS
IN ORDER TO MEET SPECIFIED DELIVERY.

PAYMENT. PAYMENT WILL BE MADE ON THE BASIS OF UNIT PRICE AS LISTED
IN THIS CONTRACT; SUCH PRICE AND PAYMENT WILL CONSTITUTE FULL
COMPENSATION FOR FURNISHING AND DELIVERING THE CONTRACT COMMODITIES.
IN NO CASE WILL THE STATE AGENCY REFUSE TO MAKE PARTIAL PAYMENTS TO
THE CONTRACTOR ALTHOUGH ALL ITEMS HAVE NOT BEEN DELIVERED. THIS
PAYMENT IN NO WAY RELIEVES THE CONTRACTOR OF HIS RESPONSIBILITY TO
EFFECT SHIPMENT OF THE BALANCE OF THE ORDER. PAYMENT WILL BE TO
VENDOR AND ADDRESS AS SHOWN ON ORDER.

6 ,VENDOR LIST. THE BIDDER WHO SIGNS THE BID WILL BE DESIGNATED AS PRIME
, CONTRACTOR ON ANY CONTRACT RESULTING FROM THIS SOLICITATION. IF
ADDITIONAL DISTRIBUTOR VENDORS ARE AUTHORIZED TO RECEIVE ORDERS FOR
ITEMS CONTAINED IN SAID CONTRACT, THE BIDDER SHOULD SUBMIT WITH THE
BID A LIST OF THOSE ADDITIONAL AUTHORIZED DISTRIBUTORS INCLUDING THE
COMPLETE BUSINESS ADDRESS. THE PRIME CONTRACTOR WILL BE RESPONSIBLE
FOR THE ACTIONS OF ANY DISTRIBUTOR VENDORS LISTED.
7

VENDOR SECURITY CLEARANCE PROCESS: ANY VENDOR OR VENDOR PERSONNEL
VISITING OR WORKING IN AN INSTITUTION IS REQUIRED TO RECEIVE SECURITY
CLEARANCE PRIOR TO ENTERING THE INSTITUTION GROUNDS. VENDOR MUST
FURNISH THE FULL NAME, DRIVER'S LICENSE NUMBER, SOCIAL SECURITY
NUMBER, DATE OF BIRTH, RACE AND SEX OF EACH EMPLOYEE WHO WILL BE
ENTERING THE COMPOUND. THIS INFORMATION MUST BE FURNISHED IN WRITING
TO THE SITE VISIT COORDINATOR PRIOR TO COMMENCING WORK ON THE
AWARDED PROJECT. A CRIMINAL BACKGROUND CHECK WILL BE CONDUCTED ON EACH
EMPLOYEE, AND UPON ARRIVAL, ID CARDS WILL BE ISSUED TO EACH EMPLOYEE.
NO VENDOR PERSONNEL WILL BE ALLOWED TO WORK ON THE INSTITUTION GROUNDS
UNTIL THE ABOVE CLEARANCE APPROVAL PROCESS IS COMPLETED. THE
SUCCESSFUL VENDOR IS ALSO REQUIRED TO PROVIDE A WRITTEN INVENTORY
OF TOOLS, VEHICLES AND/OR TRAILERS PRIOR TO ENTERING THE INSTITUTION
GROUNDS.

NON-EXCLUSIVITY
THIS AGREEMENT IS NON-EXCLUSIVE AND SHALL NOT IN ANY WAY PRECLUDE
STATE AGENCIES FROM ENTERING INTO SIMILAR AGREEMENTS AND/OR
ARRANGEMENTS WITH OTHER VENDORS OR FROM ACQUIRING SIMILAR, EQUAL,
OR LIKE GOODS AND/OR SERVICES FROM OTHER ENTITIES OR SOURCES.
CONTRACT USAGE REPORT

PAGE

SPECIAL TERMS AND CONDITIONS
NUMBER
T-NUMBER

404904

:
:

91876

STATEWIDE COMPETITIVE CONTRACT
VENDOR:

GLOBAL TEL LINK CORP

SUCCESSFUL VENDOR SHOULD KEEP A COpy OF ALL ORDERS ISSUED AGAINST
THIS CONTRACT DURING THE CONTRACT PERIOD. APPROXIMATELY FOUR (4)
MONTHS PRIOR TO THE END OF THE CONTRACT PERIOD VENDOR IS TO BE
PREPARED TO SUBMIT TO THE OFFICE OF STATE PURCHASING A CONTRACT
USAGE REPORT WITH COPIES OF ALL ORDERS.
THE USAGE REPORT IS TO INCLUDE THE VENDORS NAME, PHONE AND FAX
NUMBERS, THE PERSONS NAME WHO COMPLIED THE REPORT, A SUMMARY
BY LINE ITEM WITH QUANTITY PURCHASED AND TOTAL VALUE OF EACH LINE
ITEM. ADDITIONALLY THE REPORT IS TO SUMMARIZE THE TOTAL DOLLAR
VOLUME OF THE ENTIRE CONTRACT. VENDOR MAY SUBMIT COMPUTER
GENERATED REPORTS AND CAN ITEMIZE BY ORDER NUMBER, BY LINE ITEM,
BUT THE LINE ITEM TOTALS, CONTRACT TOTALS AND COPIES OF ORDERS ARE
REQUIRED.
CONTRACT PERFORMANCE EVALUATION
IN AN EFFORT TO IMPROVE OUR CONTRACTS TO MEET THE NEEDS OF THE
AGENCIES WE SERVE, THE CONTRACTOR'S PERFORMANCE WILL BE MONITORED.
CONTRACTORS WILL BE EVALUATED ON THE CRITERIA LISTED IN ELEMENTS 3
THROUGH 25 OF THE CONTRACT PERFORMANCE EVALUATION FORM ATTACHED
TO THIS SOLICITATION. AGENCIES THAT USE THIS CONTRACT WILL BE
RANDOMLY POLLED TO COMPLETE THE EVALUATION FORM. THEIR RESPONSES
WILL BE CONSIDERED IN DETERMINING OUR OPTIONS FOR CONTRACT RENEWAL
OR REVISIONS AND RE-BIDDING. AGENCY REPORTS OF DEFICIENT PERFORMANCE
WILL BE APPROPRIATELY ADDRESSED DURING THE CONTRACT PERIOD.

PAGE

STATEWIDE COMPETITIVE CONTRACT

PRICE SHEET

NUMBER
T-NUMBER

LINE
NO.

VENDOR:

: 404904

GLOBAL TEL LINK CORP

: 91876

4
COMMODITYISERVICE DESCRIPTION

QUANTITY
FROwrO

UNIT

UNIT PRICE

UNLESS SPECIFIE~ OTHERWISE BELOW:
SHIP TO:
STATEWIDE DELIVERY

00001

PAGE

COMMODITY CODE: 915-77-118245
STATEWIDE PRISON INMATE PAY TELEPHONE
SERVICE AND INMATE CALL CONTROL FOR 16
ADULT AND JUVENILE INSTITUTIONS OF THE
LA DEPT OF PUBUC SAFETY AND CORRECTIONS
CORRECTIONS SERVlCES_
CONTRACTOR SHALL COMPENSATE THE STATE
FOR THE ABIUTY TO PROVIDE THESE
SERVICES AND SYSTEMS IN ACCORDANCE WITH
T#91876YlHSOL.#2149487 ADD.#01 P02$
0\ 8. 04... D CONTRACT0 R'S PRO 0 AL
D TED AY 14,2001.
RATE OF COMPENSATION:
OPTION 1 ~WITHUMBPRINT/PIN HOLE CAMERA
TELEPHO E OPTION)
PRISON PAY TELEPHONE RATE OF
COMPENSATION AT RATES IN RATE
55%
SCHEDULE 1:
UST OF CHANGES FOR CONTRACT STARTUP:
1.A SHROUD OVER THE FINGERPRINT READER
TO ENSURE PROPER FINGERITHUMB ALIGNMENT
AND WOULD OFFER GREATER PROTECTION FROM
VANDALISM.
2.A PROTECTIVE COVER OVER THE PINHOLE
CAMERA LENS FOR GREATER PROTECTION FROM
VANDALISM.
3. A WIDER ANGLE PINHOLE CAMERA LENS TO
CAPTURE A WIDER PICTURE. AN INMATE
COULD MOVE TO THE LEFT OR RIGH~ DEPENDING ON THE LENGTH OF THE TELEPH NE
LANYARD, AND NOT APPEAR IN THE PICTURE.
UST OF ENHANCEMENTS DURING THE CONTRACT
PERIOD:
1. A SOFTWARE FEATURE TO SAVE THE REALTIME OPEN MICROPHONE AUDIO TO A CD
EITHER AT THE DEDICATED WORKSTATION OR A
CORRECTIONS SERVICES COMPUTER.
2. A SOFTWARE FEATURE TO EXPORT THE
PHOTOS FROM THE PINHOLE CAMERA TO A CD
EMAIL ATTACHMENT, ETC. FOR OTHER USES, '
SUCH ASEUPDATING THE INMATE PHOTO IN
THE CAS FILE. THE PHOTO COULD BE USEFUL FOR ESCAPES.
3. A SOFTWARE FEATURE TO MANUALLY
ACTIVATE THE PINHOLE CAMERA WHEN THE
INMATE TELEPHONE IS NOT IN USEHSIMILAR
TO THE OPEN MIKE CAPABIUTY. T E
ACTIVATION COULD BE USED TO CAPTURE
PHOTOS OF A DISTURBANCE THAT IS WITHIN
VIEW OF THE CAMERA.

EACH

NlA

DISCOUNT OFF
CATALOG PRICE

05/17/2011

07:08
e5/40/~011
09;10

GLOBAL TEL

2514348971
2153428686

SIAlt

LIt~K

PURCHASING

PAGE

01/01

PAGE Ell / 01

PAUlo W. RAlNWATBll

BOBBY JINDAL
GOVERNOR.

COMMISSlONElt OF ADMIN1mATJON

~att

of 'louil(iana

Oivision of AtUninist:r.ation

Office of State Putchwng
May 19,20] 1

Fax #251-434--8695

Ms. Teresa Ridgeway
SVP, Administrator
Global Tel.Link
2609 Cameron Street
Mobile AL 33607

PRISON PAY tELEPHONE SERVICE
COl\tract Number: 40-4904
,File Number: Q ~1876 YT

Dear Ma. Ridgeway:
The Office of State Purchasing is considering eXefcising its option to ~d the referenced contraat And
if you would o~ to extend this agreement at the original tcnn$, conditions, and prices
for an addition4\l two (2) month period from JQDe 1.2011 to JQIy 31, lOll.
wis~es to know

This letter b DOt an offer by tile state to 4!xteMd bat only an inquiry to determine your iniel't!St ill
9Q~b llil extension.

Please signify your of&!' it) emnd or to reject any ~nsion by signing below 8$ appropriate and
returning this letter via fax at (225) 342-8688, to the State Pu",hasing OffICe as soon as possible.
If your offer is accepted by the state you may be required to provldelupdlte ~ired information or
documents. IfYQU have any questions please contact Bonnie Cbambers at (225) 342-8021. Please also

include a current certificate of insurance.
Sincerely,

Denise Lea

D"~=~
~~
'.~-

By:

Bonnie Chambers

State Purchasing Offleer
DL:FMS:MMItBC:jw
I

I bereby reject any opportunity to extend the referenced con

1201 N, J"lliJ:d S«e:-:t • Suite 2-100. POIlt Office Bas ~4095 • Bitton Rouge, Louisima 708()4..909.5 • (225) 342-8010 • FaJ: (22~ 342-8688
An ]!quAt OppOt1:tJnity EmpJ~

07/29/2011 , 07:48
, .

2253428688

STATE PURCHASING

PAGE

01/05

PAUL W. RAlNWATBlt

BOBBY JINDAL

COMMISSIONER Of ADMlNtSTRATION

GOVERNOR

tkatt of but.tana
Division of Administration

Office of State Purchasing

July 27,2011
NOTIFICATION OF EXIENSIQN

Ms. Teresa Ridgeway
SVP, Administrator
Globa) Tel*Link
2609 Cameron Street
Mobile AL 33607
Dear Ms. Ridgeway:
RE:

PRISON PAY TELEPHONE SERVICE
CONTRACT NUMBER: 404904

FILE NUMBER:

Q 91876 YT

This is official notification that the contract referenced above has been extended for a period of
one (1) month from August 1, lOll, through August 31, lOll, in accordance with the
provisions of our original bid proposal. Enclosed is a copy of the Contract Award.
If a list of distributors was submitted with your bid proposal~ it will be your responsibility, as
prime contractor, to send copies oftrus award to each distributor. Prior approval from the
Division of Administration,. Purchasing Section. must be obtained before additional distributors
may be added. If you have!any questions concerning the above, please contact
Carolyn Hoover at (225) 342-8021.
Sincerely,
Denise Lea
Director of Stale Purchas~

By:

C!~~~~
State Purchastng Officer

DML:FMS':MMR:CH=jw
Enclosure

1201 N, Thitd Sttect • Suite 2-160· Posr. Office Box 94095 • Baton Rouge. Louisilln:t 70804.9095 • (225) 342-8010 • Fax (225) 342-8688
.1
An Equal Opportunity Employer

...
'

07/29/2011

07:48

PAGE

STATE PURCHASING

2253428688

NlIHIIF.R
IIUYER
BUYER PHONE
i-NUMBER
DATE ISSUED
VENDOR NUI1'8E:;R
VENDOR PHON..
REQ AGENCY

STATEWIDE COMPETlTlVE CONTRACT
AWARD
STATE OF LOUISIANA
DIVISION OF ADMINfsmATION
OFFICE OF STATE PURCHASING

02/05

404904
CAROLYN HOOVER
(225)342-8021
91876

07128111
631071001 00

(334)479-4500-<1000
101001

OFFICE OF STATE PURCHASING
AGENCY REO NO.
ISIS REO NO .
FISCAL YEAR

EFFIiCnV" DATE
EXPlRATXON bAT!!

GLOBAL TEL LINK CORP

1208456
02
02101/02
08l31{11

2609 CAMERON ST
MOBILE, AL 36607

PRISON PAY TELEPHONE SERVICE
H·91876-YT
1. THIS IS NOT AN OFIDER TO SHIP OR BEGIN SERVICE). A CONTRACT FlELEASE OR PURCHASE oRDER MUST BE ISSUED BEFORE
YOU AFIE AUTHORIZED TO SHIP (OR BEGIN SEFIVICE).
2. THIS IS NOTICE THAT THE CONTRACT REFERENCED ABOVE HAS BEEN AWARDED TO YOU BASED ON THE BID (OR PROPOSAL)
SUBMITTED. ALL TERMS, CONDITIONS, AND SPECIFICATIONS OF THE SOLICITATION WILL APPLY TO ALL ORDERS.
3. ANY AGENCY AUTHOFlIZED TO PURCHASE FROM THIS CONTRAcT MUST ISSUE AN ORDER AND REFERENCE THE CONTRACT
NUMBER, LINE NUMBER AND COMMODITY ITEM NUMBER FOR EACH ITEM.
4. CHANGES IN ITEMS TO BE FURNISHED ARE NOT PERMITTED (UNLESS APPROVED BVTHE OFFICE OF STATE PURCHASING PRIOR
TO DEUVERV). PRIOR APPROVAL MUST ALSO BE OBTAINED BEFORE DISTRIBUTORS CAN Be ADDED OR DELETED.
5. IF A DISTRIBUTOR UST WAS SUBMITTED, CONTRACTOR MUST SEND COPIES OF THIS AWAAD TO EACH DistRIBUTOR.
S. QUANTITIES LISTED ARE ESTIMATeD AND NO QUANTITIES ARE GUARANTEED (UNLESS "COMMITTED VOLUME" IS SPECIFICALLV
STATED). CONTRACTOR MUST SUPPLY ACTUAL REQUIREMENT9 ORDERED AT THE CONTRACT PRICE AWARDED.
7. COMPUANCE WITH CIVIL RIGHTS LAWS.
THE CONTRACTOR AGREES TO ABIDE BY THE REQUIREMENTS OF THE FOLLOWING AS APPUCABLE: TITLE VI AND nTLe VII OF
THE CIVIL RIGHTS ACT OF 1984, AS AMENDED BV THE EQUAL OPPORTUNITY ACT OF 1972, FED~RAL EXECUTIVE ORDER 11246,
THE FEDERAL REHABILITATION ACT OF 1973, AS AMENDED, THE VIETNAM ERA VETERAN'S READJUSTMENT ASSISTANCE ACT OF
1974, TITLE IX OF THE EDUCATION AMENDMENTS OF 1972, THE AGE ACT OF 1975, AND CONTRACTOR AGREES TO ABIDE BY
THE REQUIR~MENTS Of THE AMERICANS WITH DISIBILITIES ACT OF 1990. CONTRACTOR AGGREES TO NOT TO DISCRIMINATE
IN ITS EMPLOYMENT PRACTICEs, AND WILL RENDER SERVICES UNDER THIS AGREEMENT AND ANY CONTRACT ENTERED INTO AS
RESULT OF THIS AGREEMENT, WITHOUT REGARD TO RACE, COLOR, REUGION, SEXbNAnONAL ORIGIN, VETERAN 8TATUS,
POUTlCAL AFFlUATION. OR DISABIUTIES. ANY ACT OF DISCRIMINATION COMMITTE BY CONTRACTOR OR FAILURE TO COMPLY
WITH THESE STATUTORY OBUGATIONS WHEN APPUCABLE SHALL BE GROUNDS FoR TERMINATION OF THIS AGREEMENT AND A
CONTRACT ENTERED INTO AS A RESULT OF THIS AGREEMENT.

R£COIfHE:;NDlNGI APPROVAL:

APPROVED BYI

=-:~~~~~~I=o!F~C:!ER~/~S~UP~I~R;';V~lSCR

~t14,~~~

DENI SE LEA
DlRECTDR OF PURe ASING

07/29/2011

07:48

2253428688

SPECIAL. TeRMS AND CONDITIONS
NUMBIO!=!
: 404904
T·NUMBGR : 91876

STATE PURCHASING

STATEWIDE COMPETITIVE CoNTRACT
VENDOR:

GLOBAL TEL LINK CORP

TERMS AND CONDITIONS. THIS SOLICITATION CONTAINS ALL TERMS AND
CONDITIONS WITH RESPECT TO THE COMMODITIES HEREIN. ANY VENDOR
CONTRACTS. FORMS, TERMS OR OTHER MATERIALS SUBMITTED WITH BID MAY
CAUSE BID TO BE REJECTED.

VENDOR'S FORMS. THE PURCHASE/RELEASE ORDER Is THE ONLY BINDING
DOCUMENT TO BE ISSUED AGAINST THIS CONTRACT. SIGNING OF VENDOR'S
FORMS IS NOT ALLOWED.

PRICE REDUCTIONS. WHENEVER THERE IS A REDUCTION IN PRICE, ,WHICH IS
LOWER THAN THE CONTRACT PRICE. OFFERED TO SIMILARLY SITUATED CUSTOMERS
CONTRACTING FOR THE SAME PERIOD AND UNDER THE SAME TERMS AND
CONDITIONS, SAID REDUCTION MUST BE PRESENTED DIRECTLY TO THE DIRECTOR
OF STATE PURCHASING. NO PRICE REDUCTION ON A STATEWIDE CONTRACT MAY
BE OFFERED TO AN AGENCY UNLESS THAT REDUCTION IS OFFERED TO ALL
AGENCIES.

DELIVERIES. CONTRACTORS WILL MAINTAIN AN ADEQUATE SUPPLY OF ALL ITEMS
IN ORDER TO MEET SPECIFIED DELIVERY.

PAYMENT. PAYMENT WILL BE MADE ON THE BASIS OF UNIT PRICE AS LISTED
IN THIS CONTRACT; SUCH PRIC~ AND PAYMENT WIll CONSTITUTE FULL
COMPENSATION FOR FURNISHING AND DELIVERING THE CONTRACT COMMODITIES.
IN NO CASE WILL THE STATE AGENCY REFUSE TO MAKE PARTIAL PAYMENTS TO
THE CONTRACTOR ALTHOUGH All ITEMS HAVE NOT BEEN DELIVERED. THIS
PAYMENT IN NO WAY RELIEVES THE CONTRACTOR OF HIS RESPONSIBILITY TO
EFFECT SHIPMENT OF THE BALANCE OF THE ORDER. PAYMENT WILL BE TO
VENDOR AND ADDRESS AS SHOWN ON ORDER.

VENDOR LIST. THE BIDDER WHO SIGNS THE BID WILL BE DESIGNATED AS PRIME
CONTRACTOR ON ANY CONTRACT RESULTING FROM THIS ·SOLICITATION. IF
ADDITIONAL DISTRIBUTOR VENDORS ARE AUTHORIZED TO RECEIVE ORDERS FOR
ITEMS CONTAINED IN SAID CONTRACT. THE BIDDER SHOULD SUBMIT WITH THE
BID A LIST OF THOSE ADDITIONAL AUTHORIZED DISTRIBUTORS INCLUDING THE
COMPLETE BUSINESS ADDRESS. THE PRIME CONTRACTOR WILL BE RESPONSIBLE
FOR THE ACTIONS OF ANY DISTRIBUTOR VENDORS LISTED.

VENDOR SECURITY CLEARANCE PROCESS: ANY VENDOR OR VENDOR PERSONNEL
VISITING OR WORKING IN AN INSTITUTION IS R£QUIRED TO RECEIVE SECURITY
CLEARANce PRIOR TO ENTERING THE INSTITUTION GROUNDS. VENDOR MUST
FURNISH THE FULL NAME. DRIVER'S LICENSE NUMBER, SOCIAL SECURITY
NUMBER, DATE OF BIRTH, RACE AND SEX OF EACH EMPLOYEE WHO WILL BE
ENTERING THE COMPOUND. THIS INFORMATION MUST BE FURNISHED IN WRITING
TO THE SITE VISIT COORDINATOR PRIOR TO COMMENCING WORK ON THE
AWARDED PROJECT. A CRIMINAL BACKGROUND CHECK WILL BE CONDUCTED ON EACH
EMPLOYEE. AND UPON ARRIVAL, 10 CARDS WILL BE ISSUED TO EACH EMPLOYEE.
NO VENDOR PERSONNEL WILL BE ALLOWED TO WORK ON THE INSTITUTION GROUNDS
UNTIL THE ABOVE CLEARANCE APPROVAL PROCESS IS COMPLETED. THE
SUCCESSFUL VENDOR IS ALSO REQUIRED TO PROVIDE A WRITTEN INVENTORY
OF TOOLS, VEHICLES AND/OR TRAILERS PRIOR TO ENTERING THE INSTITUTION
GROUNDS.

NON-EXCLUSIVITY
THIS AGREEMENT IS NON-EXCLUSIVE AND SHALL NOT IN ANY WAY PRECLUDE
STATE AGENCIES FROM ENTERING INTO SIMILAR AGREEMENTS AND/OR
ARRANGEMENTS WITH OTHER VENDORS OR FROM AcqUIRING SIMILAR. EqUAL,
OR LIKE GOODS AND/OR SERVICES FROM OTHER ENTITIES OR SOURCES.
CONTRACT USAGE REPORT

PAGE

03/05

07/29/2011

07:48

2253428688

SPECIAL TERMS AND CONDITIONS
NUMBER

T·NUM9ER

404904

STATE PURCHASING

PAGE

04/05

STATEWIDE COMPETITIVE CONTRACT
VEN~:

GLOBAL TEL LINK CORP

: 91816

SUCCESSFUL VENDOR SHOULD KEEP A COPY OF ALL ORDERS ISSUED AGAINST
THIS CONTRACT DURING THE CONTRACT PERIOD. APPROXIMATELY FOUR (4)
MONTHS PRIOR TO THE END OF THE CONTRACT PERIOD VENDOR IS TO BE
PREPARED TO SUBMIT TO THE OFFICE OF STATE PURCHASING A CONTRACT
USAGE REPORT WITH COPIES OF ALL ORDERS.
THE USAGE REPORT IS TO INCLUDE THE VENDORS NAME. PHONE AND FAX
NUMBERS, THE PERSONS NAME WHO COMPLIED THE REPORT. A SUMMARY
BY LINE ITEM WITH QUANTITY PURCHASED AND TOTAL VALUE OF EACH LINE
ITEM. ADDITIONALLY THE REPORT IS TO SUMMARIZE THE TOTAL DOLLAR
VOLUME OF THE ENTIRE CONTRACT. VENDOR HAY SUBMIT COMPUTER
GENERATED REPORTS AND CAN ITEMiZE IV ORDER NUMBER, BV LINE ITEM,
BUT THE LINE ITEM TOTALS, CONTRACT TOTALS AND COPIES OF ORDERS ARE
REQUIRED.
CONTRACT PERFORMANCE EVALUATION
IN AN EFFORT TO IMPROVE OUR CONTRACTS TO MEET THE NEEDS OF THE
AGENCIES WE SERVE, THE CONTRACTOR'S PERFORMANCE WILL BE MONITORED.
CONTRACTORS WILL BE EVALUATED ON THE CRITERIA LISTED IN ELEMENTS 3
THROUGH 25 OF THE CONTRACT PERFORMANCE EVALUATION FORM ATTACHED
TO THIS SOLICITATION. AGENCIES THAT USE THIS CONTRACT WILL BE
RANDOMLY POLLED TO COMPLETE THE EVALUATION FORM. THEtR REsPONSES
WILL BE CONSIDE~ED IN DETERMINING OUR OPTIONS FOR CONTRACT RENEWAL
OR REVISIONS AND RE·BIDDING. AGENCV REPORTS OF DEFICIENT PERFORMANCE
WILL BE APPROPRIATELY ADDRESSED DURING THE CONTRACT PERIOD.

PAGe

07/29/2011

. 07:48

2253428688

T-NUMBER

VENDOA:

: 404904
: 91876

LIME
NO.

PAGE

GLOBAL TEL LINK CORP

"AGE
4

COMMODlTYIISIRVIOE DESCRIPTION

QUANTITY

UNIT

UNIT PAICE

FROMfTO

UNLESS SPECIFIED OTHERWISE BELOW:

gY!(T~DE DELIVERY
00001

05/05

STATEWIDE COMPETITlVE CONTRACT

PRICE SHEET
NUMSIlFi

STATE PURCHASING

COMMODITV CODE: 915-77·118245

EACH

N/A

&,&'Wf,

STATEWIDE
~MATE PAY Tlij-EPHONE
SgRVfE AN I
T CALL CONTR L FOR 16
A U~ AND JUVENILE I~Fun8NS OF THE
AN CORRECTIONS
LA 0 PT -RF PUI~C S~
CORREC ONS
FIVIC •
CONTRACTOR SHAL'PCOMPENfi.tAJI ntE STATE
TH~~ TO ROVIDE
E
,VIC
SYSTEMS IN ACCORDANCE WIlli

FiR
"1876VTNSO~9487bADD'#01 ~02S
0ill
~4~l D C
AcT A'S PRO 0 At
D E
AV 14, 2001.

RATE OF COMPENSATION;
OPTION ~WfT~MBPRINT/PIN HOLE CAMERA
TELEPH EO ION)
PRlaw~AY TE,tEPHONE AAT! OF
CO 1ft
Ano AT RATES IN RATE
SCH DUlE1:
55%

UST OF CHANGES FOR CONTRACT STARTUP:
1.A SHAOUD OVER THE FINGERPRINT READER
TO
F1~GERITH~~¥tdi'.GNMJiNT
ANDENSU~PR~~R
WOUL OF E GR
ATER P
ON ROM
. VANDALl .

. ~A P~OffiTIV. COViR OVER THE ~NHOLE
; AM RA NS OR G EATER PROT cnON FROM
.VANDAUSM.
3. A WIDER ANGLE PINHOLE CAMERA LENS TO
CAp!UIr W'PEiC~E. A~ IIATE
CO N
0
~El9G 0 THETeL
OR
oD~PENDINa
N
LANYARD, AND NOT APPEAR IN THE PICTURE.

!II

UST OF ENHANCEMENTS DURING THE CONTAACT
PERIOD:

filFTWARE FEATURE TO SAVE THE REALAU
TO A CD
M OPEN MI ROPHO
&I ~R AT THi DE~ICr~D ?fORKSTATION OR A
CO ECTIONS SE VICES COMPUTER.
FEATURE TO EXPORT THE
oTa0FTWW,
OS R
PI HO
AMERATO ACD
~MA L A~AC ~~T, ~C. 'fOr. ~Tf1R USES, ,
ftliH N3 UPDATING THE INM TOTO IN

2HA

F L ~tR~l!ip~E PHOTO COUL BE USE-

l'CnV~TE
A SOf:TWARE FEATURE TO MANUA~V
THE PINIfLE CAMERA WH
THE

INM T TELEPHON IS N~il ~SfHJIMILAR
APA III _
ATiON CO~D ~I U~fi TO ~A TURE
P1W8J!iJF A DI~ ~ A C THA IS WITHIN
VI
HE CA
A.

I~~E OPEN MIKE

DISCOUNT 0f:F
CATALOQ PAICE

10/04/2011

10:17

2253428688

STATE PURCHASING

PAGE

01/05

PAUL W. RAINWATER

BOBBY JINDAL

COMMISSIONER OF ADMINISTRATION

GOWRNOR

6tate of l.oui'iana

Division of Administration

Office of State Purchasing

:;r>J

\!I r '1

:::u

C.>
r,.,

r"-

" 1 --<

C;1 "r::,

September 23, 2011
NOTIFICATION OF EXTENSION

Ms. Teresa Ridgeway
SVP, Administrator
Global Tel*Link
2609 Cameron Street
Mobile AL 33607
Dear Ms. Ridgeway:
RE:

i PRISON PAY TELEPHONE SERVICE
CONTRACT NUMBER: 404904

FILE NUMBER:

Q 91876 YT

This is official notification that the contract referenced above has been extended for a period of
one n) month from October 1,2011, through October 31,2011, in accordance with the
provisions of our original bid proposal. Enclosed is a copy of the Contract Award.
If a ~Jst of distributors was submitted with your bid proposal, it will be your responsibility, as
prime contractor, to send copies of this award to each distributor. Prior approval from the
Division of Administration, Purchasing Section, must be obtained before additional distributors
may be added. If you have any questions concerning the above, please contact
Carolyn Hoover at (225) 342-8021.

Sincerely,
Denise Lea
DlrectorofState Pu~
By:

&olYIlHOet

State Purcbasing Officer

DML:FMS:MMR:CH:jw
Enclosure
1201 N, Thltd Street. Sui.te 2-160. Post Office Box 94095 • Baton Rouge, Louisiana 70804-9095 • (225) 342~8010 • Fax (225) 342.868:
An Equal Opportunity Employer

10/04/2011

10:17

2253428688

STATE PURCHASING

MUMBER

STATEWIDE COMPETITIVE CONTRACT
AWARD

02/05

404904

CAROLYN HOOVER

,UYER

STATE OF LOUISIANA
DIVISION OF ADMINISTRATION
OFFICE OF STATE PURCHASING

PAGE

JlUVER PMONE

(~5)342-802·1

T-NUHBER
OATE XSSUElJ
VEtlOOR NUMBER

91816
09/23111
63107100100
(334)479-4500.0000
107001

VEt/DOR PHONE
REQ AGENCY

OFFICE OF STATE PURCHASING
AGiNCY REQ NO.
urs REQ NO.

1208458
02

FISCAL YEAR

ftFFECTIVE DAT!

02/01/02

IiXPIRATION PAn: 10131111

GLOBAL TEL LINK CORP
2609 CAMERON ST
MOBILE, Al3G607

PRISON PAY TELEPHONE SERVICE
H-91876-YT
1. THIS IS NOT AN ORDER TO SHIP OR BEGIN SERVICE). A CONTRACT RELEASE OR PURCHASE ORDER MUST BE ISSUED BEFORE
YOU ARE AUTHoRIZED TO SHIP (OR BEGIN SERVICE).
2. THIS IS NOTICE mAT THE CONTRACT REFERENCED ABOVE HAS BEEN AWARDED TO YOU BASED ON THE BID (OR PROPOSAL)
SUBMmED. ALL TERMS, CONDITIONS, AND SPECIFICATIONS OF THE SOUCrTATlON WILL APPLY TO ALL ORDERS.
3. ANV AGENCY AUTHORIZED TO PURCHASE FROM THIS CONTRACT MUST ISSUE AN ORDER AND REFERENCE THE CONTRACT
NuMBER. LINE NUMBER AND COMMODITY ITEM NUMBER FOR EACH ITEM.
4. CHANGES IN ITEMS TO BE FURNISHED ARE NOT PERMITTED (UNLESS APPROVED BY THE OFFICE OF STATE PURCHASING PRIOR
TO DELIVERY). PRIOR APPROVAL MUST ALSO BE OBTAINED BEFORE DISTRIBUTORS CAN BE ADDED OR DELETED.
5. IF A DISTRIBUTOR UST WAS SUBMITTED, CONTRACTOR MUST SEND COPIES OF THIS AWARD TO EACH DISTRIBUTOR.
S. QUAN11TIES LISTED ARE ESTIMATED AND NO QUANTITIES ARE GUARANTEED (UNLESS "COMMITTED VOLUME" IS SPECIFICAlLV
STATED). CONTRACTOR MUST SUPPLY ACTUAL REQUIREMENTS ORDERED AT THE CONTRACT PRice AWARDED.
7. COMPUANCE WITH CIVIL RIGHTS LAWS.
THE CONTRACTOR AGREES TO ABIDE BV THE REQUIFI!MENTS OF THE FOLLOWING AS APPUCABlE: mLE VI AND TITLE VII OF
THE CIVIL RIGHTS ACT OF 1964, AS AMENDED BY THE EQUAL OPPORTUNITY ACT OF 1972, FEDERAL EXECUTIVE ORDER 11246,
THE FEDERAL REHABIUTATlON ACT OF 1973, AS AMENDED, THE VIETNAM ERA VETERAN'S READJUSTMENT ASSISTANCE ACT OF
1974, TITLE IX OF THE EDUCATION AMENDMENTS OF 1972, THE AGE ACT OF 1975, AND CONTRACTOR AGREES TO ABIDE BY
THE REQUIREMENTS OF THE AMERICANS WITH DISIBILmES ACT OF 1990. CONTRACTOR AGGFlEES TO NOT TO DISCRIMINATE
IN ITS EMPLOYMENT PRACTICES, AND WILL RENDER S&RVlCES UNDER THIS AGREEMENT AND ANY CONTRACT ENTERED INTO AS
RESULT OF THIS AGREEMENT, WITHOUT REGARD TO RACE, COLOR, REUGION, SEX, NATIONAL ORIGIN, VETERAN STATUS,
POLmCAL AFFIUATlON, OR DISABIUTIES. ANY ACT OF DISCRIMINATION cOMMmED BY coNTRACTOR OR FAILURE TO COMPLY
WITH THESE STATUTORV OBUGATIONS WHEN APPLICABLE SHALL BE GROUNDS FOR TERMINAnoN OF THIS AGREEMENT AND AN
CONTRACT ENTERED INTO AS A RESULT OF THIS AGREEMENT.

RECOMMENDfNG APPROVAL ,

R,VI.
OFF CER/SUPERV SOR

{~\llin
~. ~Ifn
ffitr
I

tEA

DIRECTOR OF

PURC~ASING

10/04/2011

10:17

2253428688

SPECIAL TERMS AND CONDITIONS
NUMillFl

f·NUMSE:R

; 404904

STATE PURCHASING

VENOOR:

OLOBAL TEL LINK CORP

: 91876

2 VENDOR'S FORMS. THE PURCHASE/RELEASE ORDER IS THE ONLY BINDING
DOCUMENT TO BE ISSUED AGAINST THIS CONTRACT. SIGNING OF VENDOR'S
FORMS IS NOT ALLOWED.
3

PRICE REDUCTIONS. WHENEVER THERE IS A REDUCTION IN PRICE, WHICH IS
LOWER THAN THE CONTRACT PRICE, OFFERED TO SIMILARLY SITUATED CUSTOMERS
CONTRACTING FOR THE SAME PERIOD AND UNDER THE SAME TERMS AND
CONDITIONS, SAID REDUCTION MUST BE PRESENTED DIRECTLY TO THE DIRECTOR
OF STATE PURCHASING. NO PRICE REDUCTION ON A STATEWIDE CONTRACT HAY
BE OFFERED TO AN AGENCY UNLESS THAT REDUCTION IS OFFERED TO ALL
AGENCIES.

DELIVERIES. CONTRACTORS WILL MAINTAIN AN ADEQUATE SUPPLY OF ALL ITEMS
IN ORDER TO MEET SPECIFIED DELIVERY.

PAYMENT. PAYMENT WILL BE MADE ON THE BASIS OF UNIT PRICE AS LISTED
IN THIS CONTRACT; SUCH PRICE AND PAYMENT WILL CONSTITUTE FULL
COMPENSATION FOR FURNISHING AND DELIVERING THE CONTRACT COMMODITIES.
IN NO CASE WILL THE STATE AGENCY REFUSE TO HAKE PARTIAL PAYMENTS TO
THE CONTRACTOR ALTHOUGH ALL ITEMS HAVE NOT BEEN DELIVERED. THIS
PAYMENT IN NO WAY RELIEVES THE CONTRACTOR OF HIS RESPONSIBILITY TO
EFFECT SHIPMENT OF THE BALANCE OF THE ORDER. PAYMENT WILL BE MADE TO
VENDOR AND ADDRESS AS SHOWN ON ORDER.

6 VENDOR LIST. THE BIDDER WHO SIGNS THE BID WILL BE DESIGNATED AS PRIME
CONTRACTOR ON ANY CONTRACT RESULTING FROM THIS SOLICITATION. IF
ADDITIONAL DISTRIBUTOR VENDORS ARE AUTHORIZED TO RECEIVE ORDERS FOR
ITEMS CONTAINED IN SAID CONTRACT, THE BIDDER SHOULD SUBMIT WITH THE
BID A LIST OF THOSE ADDITIONAL AUTHORIZED DISTRIBUTORS INCLUDING THE
COMPLETE BUSINESS ADDRESS. THE PRIME CONTRACTOR WILL BE RESPONSIBLE
FOR THE ACTIONS OF ANY DISTRIBUTOR VENDORS LISTED.
7 VENDOR SECURITY CLEARANCE PROCESS: ANY VENDOR OR VENDOR PERSONNEL
VISITING OR WORKING IN AN INSTITUTION IS REQUIRED TO RECEIVE seCURITY
CLEARANCE PRIOR TO ENTERING THE INSTITUTION GROUNDS. VENDOR MUST
FURNISH THE FULL NAME, DRIVER'S LICENSE NUHBER, SOCIAL SECURITY
NUMBER, DATE OF BIRTH, RACE AND SEX OF EACH EMPLOYEE WHO WILL BE
ENTERING THE COMPOUND. THIS . INFORMATION HUST BE FURNISHED IN WRITING
TO THE SITE VISIT COORDINATOR PRIOR TO COMMENCING WORK ON THE
AWARDED PROJECT. A CRIMINAL BACKGROUND CHECK WIll BE CONDUCTED ON EACH
EMPLOYEE, AND UPON ARRIVAL, 10 CARDS WILL BE ISSUED TO EACH EMPLOYEE.
NO VENDOR PERSONNEL WILL BE ALLOWED TO WORK ON THE INSTITUTION GROUNOS
UNTIL THE ABOVE CLEARANCE APPROVAL PROCESS IS COMPLETED. THE
SUCCESSFUL VENDOR IS ALSO REQUIRED TO PROVIDE A WRITTEN INVENTORY
OF TOOLS, VEHICLES AND/OR TRAILERS PRIOR TO ENTERING THE INSTITUTION
GROUNDS.
NON-EXCLUSIVITY
THIS AGREEMENT IS NON-EXCLUSIVE AND SHALL NOT IN ANY WAY PRECLUDE
STATE AGENCIES FROM ENTERING INTO SIMILAR AGREEMENTS AND/OR
A~ftANGEMENTS WITH OTH~R VENDORS OR FROM ACQUIRING SXMILAR, EQUAL,
OR LIK~ GOODS AND/OR SERVICES FROM OTHER ENTITIES OR SOURCES.
CONTRACT USAGE REPORT

03/05

STATEWIDE COMPETlllVE CONTRACT

1 TERMS AND CONDITIONS. THIS SOLICITATION CONTAINS ALL TERMS AND
CONDITIONS WITH RESPECT TO THE COMMODITIES HEREIN. ANY VENDOR
CONTRACTS, FORMS, TERMS OR OTHER MATERIALS SUBMITTED WITH BID MAY
CAUSE BID TO BE REJECTED.

PAGE

PACIE

10/04/2011

10:17

2253428688

SPECIAL TERMS AND CONDITIONS
NUMBER
: 404904
T·NUM9eR : 91878

STATE PURCHASING

PAGE

04/05

STATEWIDE COMPETITIVE CONTAACT
VENOOfl:

GLOBAL TEL liNK CORP

succeSSFUL VENDOR SHOULD KEEP A COPY OF ALL ORDERS ISSUED AGAINST
THIS CONTRACT DURING THE CONTRACT PERIOD. APPROXIMATELY FOUR (4)
MONTHS PRIOR TO THE END OF THE CONTRACT PERIOD VENDOR IS TO BE
PREPARED TO SUBMIT TO THE OFFICE OF STATE PURCHASING A CONTRACT
USAGE REPORT WITH COPIes OF AL~ ORDERS.
THE USAGE REPORT IS TO INCLUDE THE VENDORS NAME, PHONE AND FAX
NUMBERS, THE PERSONS NAME WHO COMPLIED THE REPORT, A SUMMARY
BY LINE ITEM WITH QUANTITY PURCHASED AND TOTAL VALUE OF EACH LINE
ITEM '. ADiHTIONAIoLY THE REPORT IS TO SUHHARIZE THE TOTAL DOLLAR
VOLUME OF THE ENTIRE CONTRACT. VENDOR HAY SUBMIT COMPUTER
GENERATED REPORTS AND CAN ITEMIZE BY ORDER NUMBER, BY LINE ITEM,
BUT THE LINE ITEH TOTALS, CONTRACT TOTALS AND COPIES OF ORDERS ARE
REQUIRED.
CONTRACT PERFORHANCE EVALUATION
IN AN EFFORT TO IMPROVE OUR CONTRACTS TO MEET THE NEEDS OF THE
AGENCIES WE SERVE, THE CONTRACTOR'S PERFORMANCE WILL BE MONITORED.
CONTRACTORS WILL BE EVALUATED ON THE CRITERIA LISTED IN ELEMENTS 3
THROUGH 25 OF THE CONTRACT PERFORMANCE EVALUATION FORH ATTACHED
TO THIS SOLICITATION. AGENCIES THAT USE THIS CONTRACT WILL BE
RANDOMLY POLLED TO COMPLETE THE EVALUATION FORM. THEIR RESPONSES
WILL BE CONSIDERED IN DETERMINING OUR OPTIONS FOR CONTRACT RENEWAL
OR REVISIONS AND RE~BIDDING. AGENCY REPORTS OF DEFICIENT PERFORHANCE
WILL BE APPROPRIATELY ADDRESSED DURING THE CONTRACT PERIOD.

PAGe
3

10/04/21311

10:17

2253428688

T~UMBEFI

VENDOR:

: 404904
: 91876
COMMODlTY/t!U,RVlCIi OE9CRIPT10N

LINE

NO.

GLOBAL TEl. LINK CORP

aUAN1ITY
FROMIT'O

UNIT PRICE

UNIT

UNLESS SPECIFIED OnfERWISE BELOW:
SHIP TO:
STATEWIDE DELIVERY
OOO()1

PAGE

135/05

STATEWIDE COMPETITIVE CONTRACT

PRICE SHEET
NUMBER

STATE PURCHASING

COMMODITY CODE: 915-77·118245
STATEWIDE PRISON INMATE PAY TELEPHONE
SERVICE ~DINMATI CAIft CONTROL FOR 16
ADU~T AN JUVENIL INS TUTION~ OF THE
LA 0 PT 0 PUBUC SAFETY AND C RRECTIONS
CORRECTIONS SERVICES.
CONTRACTOR SHALL COMPENSATE THE STATE
FOR THIl'BIUTY TmOVIOE THES~
SERVIC
AND SYS
S IN firCOR ANCE WITH
T#91876YTN~L.#2149487bAD .#01 ~S
A
CONTRACT R'S PRO
AL
D
AY 14,2001.

O\/eY)'...

RATE OF COMPENSATION:
OPTION 1 ,sfITHUMBPRINTIPIN HOU! CAMERA
TELEPHO
OPTION)
PRISON PAYTELE~NE RATE OF
COMPENSATION AT ATES IN RATE
SCHEDULE 1:
550;.
UST OF CHANGES FOR CONTRACT STARTUP:
1.A SHROU.p OVER THE RN~PRINT READER
TO ~UR PROP~R FINGI HUMB AUGNt1:ENT
AN2 OULD OFFE GREA R PROTECTION ROM
VA DALISM.

0-r€l f)flO
THE~INHOlE
ECTION FROM

2.A PROTECTIVJ COVER
CAmERA LENS OR GREA
VA DALISM..

3. A WIDER ANGL~PINHOLE CAMERA LENS TO
CAPlU~A WIDE P'CME. AN ~NUATE

COU D
VE TO THE L
OR RI HT~EPEN[)'
ING ON THE L~NGTH OF THE TELlRr E
LANYARD, AN NOT APPEAR IN T
PICTURE.
UST OF ENHANCEMENTS DURING THE CONTRACT
PERIOD:
1. A SOFlWARE FEATURI TO SAVE THE REAL.TIME
MICROPHON A'(QIO TO A CD
aTHE AT THE DEN"cAteg OAKSTAOON OR A
CORRECTIONS SE VICES OMPUTER.

ffl:N

2. A SOFTWARE FEATURE! ~E g . i mE
PHOTOS FROM THdtlWO
CAM A TO A CD,
EMAIL ATTACHM!
C.
R0
RUSES
S~~ASEUPDA ING'THE INMATE PH~TO IN I
TH f; AS FILE. THE PHOTO COULD E USE·
FUL OR ESCAPES.

10
USei

:!. A SOFTWARE FEATURE
mANUALLY
ACTIVATE {HE P1NU:0LE C M RA WHEN THE
INMMjE TJ EPHO~ IS NOT IN USERSIMILAR
TO
EN MIK CAPABIUTY. T ;
AC11V nON COUIfl Bfi
TO CA TUR~
~~l'J'itEW'A. AN THAT IS WIT IN

10
ereW8'

EACH

N/A

PAGE

4
DISCOuNT OFF
CATALOG PRICE

'> 17f~ J
PAUL~.~ATER
COMMISSIONER OF ADMINISTRATION

BOBBY JINDAL
GOVERNOR

~tatt

JLoui~iana

Division of Administration

Office of State Purchasing

October 25,2011

NOTIFICATION OF EXTENSION
Ms. Teresa Ridgeway
SVP, Administrator
Global Tel*Link
2609 Cameron Street
Mobile AL 33607
Dear Ms. Ridgeway:
RE:

PRISON PAY TELEPHONE SERVICE
CONTRACT NUMBER: 404904 FILE NUMBER:

Q 91876 YT

This is official notification that the contract referenced above has been extended for a period of
one (1) month from November 1, 20ll, through November 30, 20ll, in accordance with the
provisions of our original bid proposal. Enclosed is a copy of the Contract Award.
If a list of distributors was submitted with your bid proposal, it will be your responsibility, as
prime contractor, to send copies of this award to each distributor. Prior approval from the
Division of Administration, Purchasing Section, must be obtained before additional distributors
may be added. If you have any questions concerning the above, please contact
Carolyn Hoover at (225) 342-8021.
Sincerely,
Denise Lea
Director of State Purchasing
By:
Carolyn Hoo r
State Purchasmg Officer
DML:FMS:MMR:CH:jw
Enclosure

1201 N. Third Street. Suite 2-160. Post Office Box 94095 • Baton Rouge, Louisiana 70804-9095 • (225) 342-8010 • Fax (225) 342-8688
An Equal Opportunity Employer

STATEWIDE COMPETITIVE CONTRACT
AWARD
STATE OF LOUISIANA
DIVISION OF ADMINISTRATION
OFFICE OF STATE PURCHASING

NUHBER
BUYER
BUYER PHONE
T-NUHBER
DATE ISSUED
VENDOR NUHBER
VENDOR PHONE
REQ AGENCY

404904

CAROLYN HOOVER
(225)342-8021
91876

10/25/11
631071001 00
(334)479-4500-0000
107001

OFFICE OF STATE PURCHASING

GLOBAL TEL LINK CORP
2609 CAMERON 5T
MOBILE, AL 36607

AGENCY REQ NO.
ISIS REQ NO.
FISCAL YEAR
EFFECTIVE DATE
EXPIRATION DATE :

1208456
02

02101/02
11/30/11

PRISON PAY TELEPHONE SERVICE
H·91876-YT
1. THIS IS NOT AN ORDER TO SHIP OR BEGIN SERVICE). A CONTRACT RELEASE OR PURCHASE ORDER MUST BE ISSUED BEFORE
YOU ARE AUTHORIZED TO SHIP (OR BEGIN SERVICE).
2. THIS IS NOTICE THAT THE CONTRACT REFERENCED ABOVE HAS BEEN AWARDED TO YOU BASED ON THE BID (OR PROPOSAL)
SUBMITTED. ALL TERMS, CONDITIONS, AND SPECIFICATIONS OF THE SOLICITA TlON WILL APPLY TO ALL ORDERS.
3. ANY AGENCY AUTHORIZED TO PURCHASE FROM THIS CONTRACT MUST ISSUE AN ORDER AND REFERENCE THE CONTRACT
NUMBER, LINE NUMBER AND COMMODITY ITEM NUMBER FOR EACH ITEM.
4. CHANGES IN ITEMS TO BE FURNISHED ARE NOT PERMITTED (UNLESS APPROVED BY THE OFFICE OF STATE PURCHASING PRIOR
TO DELIVERY). PRIOR APPROVAL MUST ALSO BE OBTAINED BEFORE DISTRIBUTORS CAN BE ADDED OR DELETED.
5. IF A DISTRIBUTOR LIST WAS SUBMITTED, CONTRACTOR MUST SEND COPIES OF THIS AWARD TO EACH DISTRIBUTOR.
6. QUANTITIES LISTED ARE ESTIMATED AND NO QUANTITIES ARE GUARANTEED (UNLESS "COMMITTED VOLUME" IS SPECIFICALLY
STATED). CONTRACTOR MUST SUPPLY ACTUAL REQUIREMENTS ORDERED AT THE CONTRACT PRICE AWARDED.
7. COMPLIANCE WITH CIVIL RIGHTS LAWS.
THE CONTRACTOR AGREES TO ABIDE BY THE REQUIREMENTS OF THE FOLLOWING AS APPLICABLE: TITLE VI AND TITLE VII OF
THE CIVIL RIGHTS ACT OF 1964, AS AMENDED BY THE EQUAL OPPORTUNITY ACT OF 1972, FEDERAL EXECUTIVE ORDER 11246,
THE FEDERAL REHABILITATION ACT OF 1973, AS AMENDED, THE VIETNAM ERA VETERAN'S READJUSTMENT ASSISTANCE ACT OF
1974, TITLE IX OF THE EDUCATION AMENDMENTS OF 1972, THE AGE ACT OF 1975, AND CONTRACTOR AGREES TO ABIDE BY
THE REQUIREMENTS OF THE AMERICANS WITH DISIBIUTIES ACT OF 1990. CONTRACTOR AGGREES TO NOT TO DISCRIMINATE
IN ITS EMPLOYMENT PRACTICES, AND WILL RENDER SERVICES UNDER THIS AGREEMENT AND ANY CONTRACT ENTERED INTO AS
RESULT OF THIS AGREEMENT, WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, VETERAN STATUS,
POLITICAL AFFILIATION, OR DISABILITIES. ANY ACT OF DISCRIMINATION COMMITTED BY CONTRACTOR OR FAILURE TO COMPLY
WITH THESE STATUTORY OBLIGATIONS WHEN APPLICABLE SHALL BE GROUNDS FOR TERMINATION OF THIS AGREEMENT AND A
CONTRACT ENTERED INTO AS A RESULT OF THIS AGREEMENT.

RECOHHENDING APPROVAL:

SPECIAL TERMS AND CONDITIONS
NUMBER
T·NUMBER

:
:

404904
91876

STATEWIDE COMPETITIVE CONTRACT
VENDOR:

GLOBAL TEL LINK CORP

VENDOR'S FORMS. THE PURCHASE/RELEASE ORDER IS THE ONLY BINDING
DOCUMENT TO BE ISSUED AGAINST THIS CONTRACT. SIGNING OF VENDOR'S
FORMS IS NOT ALLOWED.

DELIVERIES. CONTRACTORS WILL MAINTAIN AN ADEQUATE SUPPLY OF ALL ITEMS
IN ORDER TO MEET SPECIFIED DELIVERY.

PAYMENT. PAYMENT WILL BE MADE ON THE BASIS OF UNIT PRICE AS LISTED
IN THIS CONTRACTj SUCH PRICE AND PAYMENT WILL CONSTITUTE FULL
COMPENSATION FOR FURNISHING AND DELIVERING THE CONTRACT COMMODITIES.
IN NO CASE WILL THE STATE AGENCY REFUSE TO MAKE PARTIAL PAYMENTS TO
THE CONTRACTOR ALTHOUGH ALL ITEMS HAVE NOT BEEN DELIVERED. THIS
PAYMENT IN NO WAY RELIEVES THE CONTRACTOR OF HIS RESPONSIBILITY TO
EFFECT SHIPMENT OF THE BALANCE OF THE ORDER. PAYMENT WILL BE MADE TO
VENDOR AND ADDRESS AS SHOWN ON ORDER.

VENDOR LIST. THE BIDDER WHO SIGNS THE BID WILL BE DESIGNATED AS PRIME
CONTRACTOR ON ANY CONTRACT RESULTING FROM THIS SOLICITATION. IF
ADDITIONAL DISTRIBUTOR VENDORS ARE AUTHORIZED TO RECEIVE ORDERS FOR
ITEMS CONTAINED IN SAID CONTRACT, THE BIDDER SHOULD SUBMIT WITH THE
BID A LIST OF THOSE ADDITIONAL AUTHORIZED DISTRIBUTORS INCLUDING THE
COMPLETE BUSINESS ADDRESS. THE PRIME CONTRACTOR WILL BE RESPONSIBLE
FOR THE ACTIONS OF ANY DISTRIBUTOR VENDORS LISTED.

PAGE

SPECIAL TERMS AND CONDITIONS
NUMBER
T·NUMBER

404904
: 91876

STATEWIDE COMPETITIVE CONTRACT
VENDOR:

GLOBAL TEL LINK CORP

SUCCESSFUL VENDOR SHOULD KEEP A COPY OF ALL ORDERS ISSUED AGAINST
THIS CONTRACT DURING THE CONTRACT PERIOD. APPROXIMATELY FOUR (4)
MONTHS PRIOR TO THE END OF THE CONTRACT PERIOD VENDOR IS TO BE
PREPARED TO SUBMIT TO THE OFFICE OF STATE PURCHASING A CONTRACT
USAGE REPORT WITH COPIES OF ALL ORDERS.
THE USAGE REPORT IS TO INCLUDE THE VENDORS NAME. PHONE AND FAX
NUMBERS. THE PERSONS NAME WHO COMPLIED THE REPORT, A SUMMARY
BY LINE ITEM WITH QUANTITY PURCHASED AND TOTAL VALUE OF EACH LINE
ITEM. ADDITIONALLY THE REPORT IS TO SUMMARIZE THE TOTAL DOLLAR
VOLUME OF THE ENTIRE CONTRACT. VENDOR MAY SUBMIT COMPUTER
GENERATED REPORTS AND CAN ITEMIZE BY ORDER NUMBER, BY LINE ITEM,
BUT THE LINE ITEM TOTALS, CONTRACT TOTALS AND COPIES OF ORDERS ARE
REQUIRED .
CONTRACT PERFORMANCE EVALUATION
IN AN EFFORT TO IMPROVE OUR CONTRACTS TO MEET THE NEEDS OF THE
AGENCIES WE SERVE, THE CONTRACTOR'S PERFORMANCE WILL BE MONITORED.
CONTRACTORS WILL BE EVALUATED ON THE CRITERIA LISTED IN ELEMENTS 3
THROUGH 25 OF THE CONTRACT PERFORMANCE EVALUATION FORM ATTACHED
TO THIS SOLICITATION. AGENCIES THAT USE THIS CONTRACT WILL BE
RANDOMLY POLLED TO COMPLETE THE EVALUATION FORM. THEIR RESPONSES
WILL BE CONSIDERED IN DETERMINING OUR OPTIONS FOR CONTRACT RENEWAL
OR REVISIONS AND RE-BIDDING. AGENCY REPORTS OF DEFICIENT PERFORMANCE
WILL BE APPROPRIATELY ADDRESSED DURING THE CONTRACT PERIOD.

PAGE

·\
STATEWIDE COMPETITIVE CONTRACT

PRICE SHEET

NUMBER
T·NUMBER

: 404904
: 91876

LINE

VENDOR:

GLOBAL TEL LINK CORP

4
COUMODITYISERVICE DESCRIPTION

NO.

QUANTITY
FROMITO

UNIT

UNIT PRICE

UNLESS SPECIFIED OTHERWISE BELOW:
SHIP TO:
STATEWIDE DELIVERY

00001

PAGE

COMMODITY CODE: 915-n-118245
STATEWIDE PRISON INMATE PAY TELEPHONE
SERVICE AND INMATE CALL CONTROL FOR 16
ADULT AND JUVENILE INSTITUTIONS OF THE
LA DEPT OF PUBUC SAFETY AND CORRECTIONS
CORRECTIONS SERVICES.
CONTRACTOR SHALL COMPENSATE THE STATE
FOR THE ABIUTY TO PROVIDE THESE
SERVICES AND SYSTEMS IN ·ACCORDANCE WITH
T#91876YT SOL.#2149487 ADD.#01 P02$
0 & 04 A ND CONTRACT0R'S PRO 0 AL
D TED MAY 14, 2001.

RATE OF COMPENSATION:
OPTION 1 ~WITHUMBPRINT/PIN HOLE CAMERA
TELEPHO E OPTION)
PRISON PAY TELEPHONE RATE OF
COMPENSATION AT RATES IN RATE
55%
SCHEDULE 1:
UST OF CHANGES FOR CONTRACT STARTUP:
1.A SHROUD OVER THE FINGERPRINT READER
TO ENSURE PROPER FINGERITHUMB ALIGNMENT
AND WOULD OFFER GREATER PROTECTION FROM
VANDALISM.
2.A PROTECTIVE COVER OVER THE PINHOLE
CAMERA LENS FOR GREATER PROTECTION FROM
VANDALISM.
3. A WIDER ANGLE PINHOLE CAMERA LENS TO
CAPTURE A WIDER PICTURE. AN INMATE
COULD MOVE TO THE LEFT OR RIGHT DEPENDING ON THE LENGTH OF THE TELEPH 6NE
LANYARD, AND NOT APPEAR IN THE PICTURE.
UST OF ENHANCEMENTS DURING THE CONTRACT
PERIOD:
1. A SOFTWARE FEATURE TO SAVE THE REALTIME OPEN MICROPHONE AUDIO TO A CD
EITHER AT THE DEDICATED WORKSTATION OR A
CORRECTIONS SERVICES COMPUTER.
2. A SOFTWARE FEATURE TO EXPORT THE
PHOTOS FROM THE PINHOLE CAMERA TO A CD,
EMAIL ATTACHMENT, ETC. FOR OTHER USES,
SUCH ASEUPDATING THE INMATE PHOTO IN
THE CAS FILE. THE PHOTO COULD BE USE·
FUL FOR ESCAPES.
3. A SOFTWARE FEATURE TO MANUALLY
ACTIVATE THE PINHOLE CAMERA WHEN THE
INMATE TELEPHONE IS NOT IN USEliSIMILAR
TO THE OPEN MIKE CAPABIUTY. T E
ACTIVATION COULD BE USED TO CAPTURE
PHOTOS OF A DISTURBANCE THAT IS WITHIN
VIEW OF THE CAMERA.

EACH

NlA

DISCOUNT OFF
CATALOG PRICE

10/19/ 2011 10:58
,

PAGE B1/Ell

STATE PURCHASING

2253428688

BOBn JINDAL
GOV'BllNOR

~tatt

•

PAm. W. RAINWATER
C;;OMMlSSIONER 0' ADMlMS'I'M;nON

of 'lout£stana

Division of Administtation

Office of State PUtchasing
October 19, 20] 1
Fax #251-434-8971

Ms. Teresa Ridgt:Way
SVP, Administrator
Global TeI*Link
2609 Cameron Street
Mobile AL 33607

ItB:

PRISON PAY TELEPHONJ: SJi'..RVICE
Contract Number: 404904
Pile Number: Q 9UI7fi Yr

Dear Ms. Ridgeway:

The office of State Purchasing is cOfIslderfns exercising its option to extend the referenced contract 8f\d
wishes to know if you would offer to extend this agreement at the original terms, conditions, and prices
for an additional one <llmcmm period from November 1, 2011 to November 30, lOll.
TIlls Jetter Is not an offer by the state to extend but ODIy an Inquil')'1o determine yoar intel'C!St fn
sucb an extelUJion.

Please signifY your offer to extend or to reject any extension by signing below as approprl.- and
n:tuming this letter via fax at ~25) 342-8688, to the Stlto Purcl1asing Office as soon as possible.
1f your offer is ~pted by the state you may be required to provide/update required information or
documents. {lyou have any questions please Conta~t Carolyn Hoover at (225) 342~8021. Please also

include a current certificate of insurance.
Sincerely,
Denise lea
Director of State Purchasing

BY:~~~
~~h3S Offi~er
State

DL;FMS:MMR:CH;jw

10-Z5-11A08 : 57 RCVD

I hen:by olfeTtocxtertd th. co_

1 ()
~.f(dr~

f hereby ~fect any ooJ)011tmity to extend the refercncd ClJntrnct

1201 N. Th~ Str~t • Suite 2·160· Pose Office Box 94095 • BIlton Rou~Loui~iArI~ 70804-9095 • (22.5) 342-8OtO • F:ur; (225) J42..s(S8a
An Equ:d Oppo:ttmity Hmployer

11/3a/2a11

14:35

STATE PURCHASING

2253428688

5'79/S

PAGE

a1/a5

PAUL W. RAlNwATBR

BOBBY lJNl)AL
GOVBRNOll

COMMlSSlONlmOP ~nON

6tatt of l.ou"tana
Division of Administration

Office of State Purchasing

November 30. 2011

NQTIFICADQN OF EXTENSION,
Ms. Teresa Ridaeway
SVP, Administrator
Global Te!·Link
2609 Cameron Street
Mobile AL 33607
Dear Ms. Ridgeway:
RE:

PRISON PAY TELEPHONE SERVICE
CONTRACT NUMBER: 404904 FILE NUMBER:

Q 91876 YT

This is official notification that the contract referenced above bas been extended for a period of
ODe (1) month ftom December 1, 2011, through December 31, 2011, in accordance with the
provisions of our original bid proposal. Enclosed is a copy of the Contract Award.
If a list of distributors was submitted with your bid proposal, it will be your responsibility" as
prime contractor, to send copies of this award to each distributor. Prior approval from the
Division of Administration, Purchasing Section, must 'be obtained before additional distributors
ma.y be added. If you have any questions concerning the above. please contact
Carolyn Hoover a.t (225) 342~8021.
'

Sincerely,
Denise Lea

:~~~
,

Carolyn H ver
State Purchasina Officer

DML:FMS:MMR:CH:jw
Enclosure

1201 N. ThUd Sttcct • Suite 2-160. Poet

om" Box 94095

• BAton Rouge, Louisiana 70804-909S • (225) 342-8010 • Fax (225) 342-8688
An Equal Opport'llftity Employer

11/30/2011

14:35

PAGE

STATE PURCHASING

2253428688

STATEWIDE COMPETInVE CONTRACT
AWARD

NU"BER

STATE OF LOUISIANA
DIVISION OF ADMINISTRATION
OFFICE OF STATE PURCHASING

DATI USUID
VENDOR NUHBER
VENgOR PHONE
RIQ AUNCV

BUYIR
BUYIR PHONI

T· ... UMUR

02/05

404904

CAROLYN HOOVER
I

122S'l1"3342-8021

11/30/11

I
I

91&'18

831071001 00

(334)471-460~OOO

i07d01
OFFICE OF STATE PURcHASING

AB!NCV RIQ NO.
UU REQ NO.
'%SCAL YEAR
EFFECTIVE DATE
IiXPlRATlON gATE

GLOBAL TEL LINK CORP
2609 CAMERON 5T
MOBILE, AL 36601

1208456

02101/02
12f31/11

PRISON PAY TELEPHONE SERVICE
H-91816:-YT
1. THIS IS NOT AN ORDER TO SHIP OR BEGIN 8ERVlq&). A CONTRACT RELEASE OR PURCHASE ORD!R MUST BE ISSUED .!PORE

YOU ARE AUn,ORIZIlD TO SHIP (OR BEGIN 8ERVIC&).
2. THIS 18 NOnC& THAT THE CON'T'RACT REFER&NC&D ABOVE HAS BEEN AWARDED TO YOU BASED ON THE BID (OR PROPOSAL)
SUBMITTED. ALL TERMS, CONDITIONS, AND SPECIFICATIONS OP THE SOUCITAnON WILL APPLY TO ALL ORDERS.
:1. ANY AGENCY AUTHORIZED TO PURCHAse FROM THIS CONTRACT MUST ISSUE AN OFIDER AND RI!PERENCE THE CONTRACT

NUMBER, LINE NUMBER AND COMMODITY ITEM NUMBER fOR EACH ITEM.

4. CHANGES IN ITEMS TO BE FURNISHED ARE NOT PERMITTED (UNLESS APPROVI!D BY THE OFFICE OF STATE PURCHASING PRIOR
TO DEUVERY). PRIOR APPROVAL MUST ALSO BE OBTAINED iJEFORE DISTRIBUTORS CAN BE ADDEO OR DELIETI!D.

5. IF A DlSTFlIBUTOR UST WAS SUBMITTED, CONTRACTOR MUST SEND COPIES OF THIS AWARD TO EACH DISTRIBUTOR•

6. QUANTmES USTI!D ARE ESTIMATED AND NO QUANTml!S ARE GUARANTEED (UNLESS "COMMmED VOLUME" IS SPECIFICALLY
STATED). CONTRACTOR MUST SUPPLY ACTUAL Rl!OumEMENTS ORD&R&D AT THI! CONTRAOT PRIC& AWARDeD.
7. COMPUANCE WITH CIVIL RIGHTS LAWS•

.m: g:~==RtJrg:~~ ~:I~:~~:::~~~R:~~~~~~+N~F
~~:i~::kE~~5:v~NgR:~E,rJ:
1m

THE PI!DERAL REHABILITATION ACT OF
AS AMENDeD, THE VIETNAM iRA Vl!Tl!AAN'8 READJUSTMENT ASSISTANC& ACT OF
1974, nTU! IX OF niE EDUCATION AMeNDMENTS OF 1972, TH! AGE ACT OF 1878, AND CONTRACTOR AGREES TO ABIDE 8Y
THI! REQUIREMENTS 011 THE AMERICANS WITH DISIBILInES Act OF 1ttO. CONTRACTOR AGGREES TO NOT TO DISCRIMINATE
·IN ITS EMPLOYMENT PRACTIC!S. AND WILL RENDI!R SERVICES U.,D&R THIS AGRI!EMENT AND ANY CONTRACT ENTERED INTO AS
RESULT OF THIS AGREEMI!NT, WITHOUT R&GAPID TO RACE, COLOR, FtBUGlON, sex, NATIONAL ORIGIN, VETERAN STATus,
POLITICAL A.....uAnON, OR DlSABlUTlI!S. ANY ACT 011 DISCRIMINATION COMMITTED BY CONtRACTOR OR FAILURE TO COMPLY
WITH THI!SI! STATUTORY OBUQAnONS WHEN APPUCABLE SHALL BI! GROUNDS FOR 1&RYNATION OF THIS AORI!I!MI!NT AND A
CONTRACT I!NTERED INTO AS A RESULT OF THIS AGREeMENT.

11/30/2011

14:35

2253428688

SPECIAL TERMS ANO CONDITIONS
NVUgeR
T-NUMIiI!ll

: 4041i104
:

91876

STATE PURCHASING

V&NOOR:

GLOBAl. TEL LINK CORP

Z VENDOR'S FORMS. THE PURCHASE/RELEASE ORDER IS THE ONLY BINDING
DOCUMENT TO BE ISSUED AGAINST THIS CONTRACT. SIGNING OF VENDOR'S
FORMS IS NOT ALLOWED.
3 PRICE REDUCTIONS. WHENEVER THERE IS A REDUCTION IN PRICE. WHICH IS
l.OWER THAN THE CONTRACT PRICE, OFFERED TO SIMILARLY SITUATED CUSTOMERS
CONTRACTINQ FOR THE SAME PERIOD AND UNDER THE SAME TERMS AND
CONDITIONS, SAID REDUCTION MUST BE PRESENTED DIRECTl.Y TO THE DIRECTOR
OF STATE PURCHASING. NO PRICE REDUCTION ON A STATEWIDE CONTRACT MAY
BE OFFERED TO AN AGENCY UNl.ESS THAT REDUCTION IS OFFERED TO ALL
AQENCIES.
4 DELIVERIEs. CONTRACTORS WILL MAINTAIN AN ADEQUATE SUPPLY OF ALL ITEHS
IN ORDER TO HEET SPECIFIED DELIVERY.
5 PAYMENT. PAYMENT WILl. BE MADE ON THE BASIS OF UNIT PRICE AS l.ISTED
IN THIS CONTRACT, SUCH PRICE AND PAYMENT WILL CONSTITUTE FUl.l.
COMPENSATION FOR FURNISHING AND DELIVERING THE CONTRACT COMMODITIES.
IN NO CASE WILL THE STATE AGENCY REFUSE TO MAKE PARTIAL PAYMENTS TO
THE CONTRACTOR ALTHOUSH ALL ITEMS HAVE NOT BEEN DELIVERED. THIS
PAYMENT IN NO WAY RELIEVES THE CONTRACTOR OF HIS RESPONSIBILITY TO
EFFECT SHIPMENT OF THE BAl.ANCE OF THE ORDER. PAYMENT WILL BE MADE TO
VENDOR AND ADDRESS AS SHOWN ON ORDER.
VENDOR LIST. THE BIDDER WHO SIGNS THE BID WILL BE DESIGNATED AS PRIME
CONTRACTOR ON ANY CONTRACT RESULTING FROM THIS SOLICITATION. IF .
ADDITIONAL DISTRIBUTO~ VENDORS ARE AUTHORIZED TO RECEIVE ORDERS FOR
ITEMS CONTAINED IN SAID CONTRACT, THE BIDDER SHOULD SUBMIT WITH TKE
BID A LIST OF THose ADDITIONAL AUTHORIZED DISTRIBUTORS INCLUDING T.HE
COMPLETE BUSINESS ADDRiSS. THE PRIME CONTRACTOR WILL BE RESPONSIBLE
FOR THE ACTIONS OF ANY DISTRIBUTOR VENDORS LISTED.

7 VENDOR SECURITY CLEARANCE PROCESS, ANY VENDOR OR VENDOR PERSONNEL
VISITING OR WORKING IN AN INSTITUTION IS REQUIRED TO RECEIVE SECURITY
CLEARANCE PRIOR TO ENTERING THe INSTITUTION GROUNDS. VENDOR MUST
FURNISH :THE FULL NAME,. DRIVER'S LICENSE NUHBER, SOCIAL SECURITY
NUMBER, DATE OF BIRTH, RACE AND SEX OF EACH EMPLOYEE WHO WILL BE
ENTERING THE COMPOUND. THIS INFORMATION MUST BE FURNISHED IN WRITING
TO THE SITE VISIT COORDINATOR PRIOR TO COMMENCING WORK ON THE
AWARDED PROJECT. A CRIMINAL BACKGROUND CHECK WILL BE CONDUCTED ON EACH
EMPLOYEE, AND UPON ARRIVAL, 10 CARDS WILL BE ISSUED TO EACH EMPLOYEE.
NO VENDOR PERSONNEL WILL BE ALLOWED TO WORK ON THE INSTITUTION GROUNDS'
UNTIL THE ABOVE Cl.EARANCE APPROVAl. PROCESS IS COHPLET&D. THE
SUCCESSFUL VENDOR IS ALSO REQUIRED TO PROVIDE A WRITTEN INVENTORY
OF TOOLS, VEHICLES AND/OR TRAILERS PRIOR TO ENTERING THE INSTITUTION
GROUNDS.
8

03/05

STATEWIDE COMPETITIVE CONTRACT

1 TERMS AND CONDITIONS. THIS SOLICITATION CONTAINS Al.l. TERMS AND
CONDITIONS WITH RESPECT TO THE COMMODITIES HEREIN. ANY VENDOR
CONTRACTS, FORMS, TERMS OR OTHER MATERIALS SUBMITTED WITH BID HAY
CAUSE BID TO BE REJECTED.

PAGE

NON-EXCLUSIVITY
THIS AGREEMENT IS NON-EXCLUSIVE AND SHALL NOT IN ANY WAY PRECLUDE
STATE AGENCIES FROM ENTERING INTO SIMILAR AQREEMENTS AND/OR
ARRANGEMENTS WITH OTHER V~NDORS OR FROM ACqUIRING SIMILAR, EQUAL,
OR LIKE GOODS AND/OR SERVICES FROM OTHER ENTITIES DR SOURCES.
CONTRACT USAGE REPORT

PMI

11/30/2011

14:35

2253428688

SPECIAL TERMS AND CONOITIONS
NUMBER
T-NUM81A

; 404904
: 91876

STATE PURCHASING

STATEWIDE COMPEnllVE CONTRACT
VI!NOQR:

GLOBAL TEL LINK CORP

SUCCESSFUL VENDOR SHOULD KEEP A COpy OF ALL ORDERS ISSUED ASAINST
THIS CONTRACT DURING THE CONTRACT PERIOD. APPROXIMATELY FOUR (4)
MONTHS PRIOR TO THE END OF THE CONTRACT PERIOD VENDOR IS TO BE
PREPARED TO SUBMIT TO THE OFFICE OF STATE PURCHASING A CONTRACT
USAGE REPORT WITH COPIES OF ALL ORDERS.
THE USAQE REPORT [S TO INCLUDE THE VENDORS NAME, PHONE AND FAX
NUMBERS, THE PERSONS NAME WHO COMPLIED THE REPORT, A SUMMARY
BY LINE ITEM WITH QUANTITY PURCHASED AND TOTAL VALUE OF EACH LINE
ITEM. ADDITIONALLY THE REPORT [S TO SUMMARIZE THE TOTAL DOLLAR
VOLUME OF THE ENTIRE CONTRACT. VENDOR MAY SUBMIT COMPUTER
GENERATED REPORTS AND CAN ITEMIZE BY ORDER NUMBER, BY LINE ITEM,
aUT THE LINE ITEM TOTALS, CONTRACT TOTALS AND COPIES OF ORDERS ARE
REQUIRED.
CONTRACT PERFORMANCE EVALUATION
IN AN EFFORT TO IMPROVE OUR CONTRACTS TO MEET THE NEEDS OF THE
AGENCIES WE SERVE, THE CONTRACTOR'S PERFORMANCE WILL IE MONITORED.
CONTRACTORS WILL BE EVALUATED ON THE CRITERIA LISTED IN ELEMENTS 3
THROUGH 25 OF THE CONTRACT PERFORMANCE EVALUATION FORM ATTACHED
TO THIS SOLICITATIDN. ASENCIES THAT USE THIS CONTRACT WILL BE
RANDOMLY POLLED TO COMPLETE THE EVALUATION FORM. THEIR ReSPONSES
WILL BE CONSIDERED IN DETERMINING OUR OPTIONS FOR CONTRACT RENEWAL
OR REVISIONS AND RE-BIDDING. AGENCY REPORTS OF DEFICIENT PERFORMANCE
WILL BE APPROPRIATELY ADDRESSED DURING THE CONTRACT PERIOD.

PAGE

04/05

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