This text is machine-read, and may contain errors. Check the original document to verify accuracy.
Solicitation
Document No.
Document Trtte
S-05332599
M-05332599
Inmate Telephone Service
Page 1 of4
Buyer Name
Amy Monroe Richardson
(PAC-OMPS)
CONTRACT FOR INMATE TELEPHONE SERVICE
BETWEEN
THE KENTUCKY DEPARTMENT OF CORRECTIONS
AND
EVERCOM
*******************
This Master Agreement is entered into on this 1st day of June 2006, by and between the
Commonwealth of Kentucky, Department Of Corrections, (lithe Commonwealth") and
Evercom to establish a contract for an Inmate Telephone Service.
The Commonwealth and Evercom agree to the following:
Scope of Agreement:
The provision of inmate phone service is undertaken with the following elements being
considered as minimum general standards:
• To protect the general public from harassment and fraud.
• To protect the safety of institutional employees and inmates.
• To promote institutional security through the use of the latest intelligence
gathering and monitoring technology.
• To provide telephone equipment durable enough to withstand constant use and
occasional violent inmate behavior.
• To provide an efficient, user friendly Windows-based system proven to be
reliable in penal environments with regard to call tracking, full channel. digital
recording and monitoring of all calls, PIN database maintenance and
implementation, a pre-paid calling module, speedy database information retrieval
and manipulation.
Scope of Work:
All services provided shall be performed in accordance with the requirements
established for the Provision of Inmate Telephone Services.
Billing - the Contractor agrees to maintain a billing agreement with Cincinnati Bell and
any other service provider with customers located within the Commonwealth of
Kentucky that will permit calls to be billed through the service provider or make other
Solicitation
Document No.
Document Title
S-05332599
M-05332599
Inmate Telephone Service
Page 2 of4
Buyer Name
Amy Monroe Richardson
(FAC-OMPS)
billing arrangements that fully meet the Commonwealth's interest in assuring adequate
billing options are available to individuals served by Cincinnati Bell.
Technology Commitment - The Contractor agrees to establish an annual technology
review meeting with the Kentucky DOC at which it will review all new products and
services. Additionally, the Contractor agrees to provide all standard software upgrades
to the inmate calling system to the Commonwealth at no charge during the term of this
Contract.
Technology Grant - the Contractor agrees to provide an eighty thousand dollar
($80,000.00) annual technology grant that will be used to provide T-1 level access to
the Kentucky Information Highway II using the services of the Rural Technology Center
in Somerset, Kentucky. The DOC will determine the specific configuration and location
of the T-1 network and the Contractor will be responsible for implementing it up to an
annual network cost of eighty thousand dollars ($80,000.00)
Kiosks - The Contractor will provide information and payment Kiosks at each of the
correctional facilities serves by its inmate telephone system. Payment will be accepted
for Evercom Inmate Telephone Service accounts and to Kentucky Department of
Corrections Inmate Trust Fund accounts, provided the appropriate interfaces into the
Trust Fund system is available to the Contractor. A fee of six dollars and 95 cents
($6.95) per transaction will be accessed to anyone using the kiosk, internet or
telephonic payment methods offered by Evercom.
Secure Inmate E-Mail - the Commonwealth and the Contractor agree to conduct a trial
of a secure inbound email service for the friends and families of inmates. The cost per
two page email will be fifty cents ($0.50) and the cost to establish an email account with
Evercom will be $5.00. The DOC will have the ability to review all email before delivery
using word search and translation services provided by the secure email application. If
the trial is successful the Contractor agrees to offer the email services to all other
facilities for which the DOC determines to be appropriate.
Toll Free Access Line - The Contractor shall provide and maintain a single toll free line
that will terminate at a location determine by the Kentucky DOC. The Contractor agrees
to let the Commonwealth select the actual toll free number and will provide the specific
number requested by the Commonwealth unless it is not available for use.
Job Assistants Program - The Contractor will make available a job placement program
to assist inmates in finding employment opportunities. This web based application will
be completely supervised and approved by the Kentucky DOC. The Contractor may
discontinue this program at any time upon thirty days written notice to the
Commonwealth.
Solicitation
Document No.
Document ntle
S-05332599
M-05332599
Inmate Telephone Service
Page 30f4
Buyer Name
Amy Monroe Richardson
(FAC-OMPS)
Effective Date of Agreement:
This Master Agreement is effective on 01 June 2006 and ends on 31 May 2010. This
Master Agreement has three (3) additional two (2) year renewal periods.
Contract Amount:
The DOC shall receive fifty-four percent (54%) of commission on all completed calls,
whether billable, collectible or not. There shall be no deduction for fraud, uncollectible,
maintenance, provisions of equipment, or any other expenses whatsoever. The
commission shall be paid to DOC on a monthly basis.
Order of Precedence:
The documents which comprise and govern this Master Agreement are incorporated
herein as follows:
a. The specific terms in this Master Agreement and any subsequent modifications
thereto;
b. Any Addenda to the Solicitation;
c. The Solicitation and all attachments thereto, including Section 40-Terms and
Conditions of a Contract with the Commonwealth of Kentucky;
d. General Conditions contained in 200 KAR 5:021 and Office of Material and
Procurement Services' FAP 110-10-00;
e. The RFP, S-05332599.
f. Any clarifications concerning the Contractor's proposal in response to the
Solicitation, and
g. Evercom Technologies response to the RFP.
In the event of any conflict between these documents, the order of precedence above
shall control (for example, in the event of a conflict between a. the Master Agreement
and c. the Solicitation, the Master Agreement would control).
Vendor contact information:
Daniel McGuinn
Evercom
14651 North Dallas Parkway
Suite 600
Dallas, TX 75254
Office: (954) 753-5184
Cellular: (954) 234-3477
Fax: 972-277-0514
E-mail: DMcGuinn@securustech.net
Solicitation
Document No.
Document Title
S-05332599
M-05332599
Inmate Telephone Service
Page 4 of4
Buyer Name
Amy Monroe Richardson
(FAC-OMPS)
Approvals:
This Master Agreement is subject to the terms and conditions as stated. By
affixing their signatures below, the parties verify that they are authorized to bind
this agreement between parties and that they accept the terms of this agreement.
Evercom
Approved by:
John J. Viola
Printed name
VP&GM
Title
~~.i1ment
of Corrections
Approved by:
j)
~h,v 'O(GE9
Printed name
TiU~
b'- (- Ok
Date
ce & Administration Cabinet
ce of Material and Procurement Services
Approved by:
Printed name
IJ~-
Signature
Date
