This text is machine-read, and may contain errors. Check the original document to verify accuracy.
9/13/2019
CenturyLink | Corrections | Kansas Department of Corrections
Home
Friends and Family
Correctional Facilities
Kansas Department
of Corrections
(KDOC)
Rates and Fees
Available Services
This site provides information on how to receive calls from inmates housed with Kansas
Department of Corrections (KDOC).
Friends, family members, or attorneys can establish Prepaid Collect calling accounts to pay for
inmate calls to their phone number, subject to approval of their phone number by KDOC staff.
Accounts can be managed by phone or internet. Inmates can also purchase phone time through
commissary using funds from their inmate trust accounts. Please see Available Services for more
information.
FAQ
Restrictions
The following restrictions may be applied by the KDOC to inmate calling:
Limit on length of calls - currently 60 minutes per call
Limits on number of calls or minutes on a daily or weekly basis, depending on factors such as
disciplinary status
Approval of inmates’ personal allowed number (PAN) list by KDOC personnel
Call monitoring, recording, and use of a PIN (in order to place calls)
Blocks on types of phone numbers (such as 800 numbers) or selected phone numbers
Temporary or permanent denial of phone usage rights based on factors such as disciplinary
problems or requests by a called party
Rate Tables
Resident Telephone Rates for Kansas Department of Corrections
Payment Type
Call Type
Prepaid Collect
Local
$0.00
$0.18
IntraLATA
$0.00
$0.18
InterLATA
$0.00
$0.18
Interstate
$0.00
$0.18
International
$0.00
$0.60
Local
$0.00
$0.17
IntraLATA
$0.00
$0.17
InterLATA
$0.00
$0.17
Interstate
$0.00
$0.17
International
$0.00
$0.60
Local
$0.00
$0.18
Debit (Inmate-Paid)
Traditional Collect
https://www.centurylinkcorrections.com/facilities/ks_doc.html
Connection Charge
Per Minute Rate
1/3
9/13/2019
CenturyLink | Corrections | Kansas Department of Corrections
IntraLATA
$0.00
$0.18
InterLATA
$0.00
$0.18
Interstate
$0.00
$0.18
N/A
N/A
International
Excludes taxes and government-mandated surcharges
Fees
Transaction Fees
Ancillary transaction fees have been eliminated by KDOC. This elimination includes transaction
fees for purchasing Prepaid Collect services using a credit/debit card.
Please note that if using Western Union to purchase Prepaid Collect services, Western Union will
charge a fee of $5.50 when using its SwiftPay product. No additional fees are imposed by
CenturyLink on top of these negotiated charges.
*Minimum purchase amount is $0.00. Purchase maximum $50.00. For purchase by mail, certified checks or
money orders are accepted; we are sorry but personal checks are not accepted.
**See also Prepaid Collect refund process below.
Available Services
Prepaid Collect
Debit (Inmate-Prepaid)
Provided through CenturyLink's billing agent ICSolutions,
Prepaid Collect allows you to receive calls to your specific
phone number. No monthly spending Limits
Debit services are purchased directly by inmates using funds
from their KDOC trust account. For more information on how
to fund a trust account for a KDOC inmate, click here
Calls can be completed to cell phones, internet phone
services, or other services which do not provide Traditional
Collect billing.
Debit calling can be used by the inmate to call any number
approved by their facility.
MANAGE OR SET UP PREPAID COLLECT SERVICE
Or Call 888-506-8407
Payments accepted
Money Orders and Cashier's Checks also accepted by mail
Note: If you accept a call from a KDOC inmate and have
not already established a Prepaid Collect Service, you will
receive one complimentary 60-second call and then
automatically be given the opportunity to set up an
account with a customer service agent
Direct Billed
https://www.centurylinkcorrections.com/facilities/ks_doc.html
Traditional Collect
2/3
9/13/2019
CenturyLink | Corrections | Kansas Department of Corrections
Available only to attorneys and bondsmen, Direct Bill enables
high volume customers to pay for calls using a separate
monthly bill. Direct Bill customer service is available at 800464-8957.
Calls are billed on your monthly local phone service bill, if your
phone company provides this option. There is no need to set
up service; service will be set up automatically when you
accept a call. Note that service is subject to credit and a 30day spending limit. Traditional Collect customer service is
available at 888-664-7839.
Inmate Voicemail
Email / E-Messaging
CenturyLink does not currently provide voicemail at KDOC
CenturyLink does not currently provide e-messaging at KDOC
FAQ
Who do I contact about receiving calls from Kansas Department of Corrections (KDOC)?
How do I pay for calls?
Can I receive calls on my cell phone?
What are the rates for receiving calls from KDOC facilities?
How do I purchase Prepaid Collect calling services?
Who do I contact to block or unblock my number from Kansas Department of Corrections inmates?
Who does an inmate contact if they are having problems completing calls?
What other restrictions are there on calls from KDOC inmates?
How does a released inmate get a refund on their debit account?
How do I get a refund for unused prepaid services once my loved one is released?
Why was my call disconnected?
Why can't I receive Traditional Collect calls?
I am an attorney or bail bondsman. How do I set up a Direct Billed Account?
Once Prepaid Collect services are purchased, how long does it take before I can receive phone calls?
My phone call was inaudible or was disconnected prematurely. How can I get a refund for the cost of that
call?
Who do I call to inquire about Traditional collect calls billed on my home phone bill?
©2019 CenturyLink. All Rights Reserved.
|
www.centurylink.com
https://www.centurylinkcorrections.com/facilities/ks_doc.html
Legal |
Privacy Policy
|
About Us |
Tariffs
3/3
