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EXHIBIT A
CALL TYPE
PER MINUTE RATE
COMMISSION %
Offender - Domestic Call
$0.24
43.5%
Offender - International Call
$0.75
43.5%
The above rates do not include any applicable federal, state or local surcharges, taxes or regulatory
fees.
•
This Contract excludes all services other than those services that pertain to the provision of services
in Indiana Department of Correction facilities, or the provision of offender phone services in Indiana
Department of Correction facilities. Services excluded from this Contract include those for public
payphones at all other State locations and services provided to other State agencies, unless such
services are expressly required by local, state or federal law in connection with the services being
provided to the Indiana Department of Correction. This Contract is not intended to create, nor
should its terms be construed to create, an obligation of any other State agency other than the Indiana
Department of Correction, the Indiana Department of Administration, or the Indiana Office of
Technology.
•
This Contract excludes public payphones, and the optional Wi-Fi Services proposed by the
Contractor.
•
This is a "no cost" revenue generating contract for the State. The State will receive commissions on
a monthly basis from the Contractor based on every completed inmate call for the previous month
that is accepted by an end user and billed via a local exchange carrier or prepaid to the Contractor.
These commissions shall reflect a percentage of revenue generated from every completed inmate call
for the previous month (exclusive of taxes and tax related surcharges, credits, and any amounts the
Contractor collects for, or pays to, third parties, including payments in support of statutory or
regulatory programs mandated by governmental or quasi-governmental authorities, such as the
Federal Universal Service Fee) that is accepted by an end user and billed via a local exchange carrier
or prepaid to the Contractor.
•
To maximize the benefits of offender training for re-education and re-entry, the State has requested
that offender labor will be used to maintain the offender telephones and any other equipment and
infrastructure as specified by the State (except to the extent reasonably objected to by Contractor on
the basis of concerns over system security and potential harm to Contactor property, including
compromise of intellectual property). The State will remain solely responsible for any security
matters relating to offender labor. The Contractor shall reimburse the State for the IDOC's cost in
providing offender labor to maintain the telephone and any other equipment and infrastructure as
specified by the State at a maximum rate of eighty five cents ($0.85) per labor hour. The Contractor
will train offenders in how to complete such repairs, and shall provide all necessary equipment and
support. The training provided will be at a sufficient level to enable offenders to achieve
professional telecommunications certifications such as BISI or RCDD. This provision of offender
labor does not relieve Contractor of any obligation by Contractor to ensure that its systems and
equipment are maintained, repaired, and upgraded as needed.
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