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IDAHO DEPARTMENT OF CORRECTIONS INMATE PHONE RFP01695
Questions and Clarifications
1) Does the DOC require the inmate phone system to interface with Jail Management
Software (JMS)? If so, who is provider of the JMS (contact and telephone number
please)? What would be the purpose of the interface?
No, the department does not require the vendor to interface with our management
systems.
2) Does the DOC require the inmate phone system to interface with the facility Commissary
vendor provider software? If so, who is the Commissary vendor provider (contact and
telephone number please)? What would be the purpose of the interface?
The inmate phone system does not interface with the commissary vendor provider
software. However, The commissary vendor uses ftp (file transfer protocol) to send the
offender name, offender number, and the dollar value of time the offender has ordered.
The file is sent to the inmate phone vendor at the same time the commissary vendor
transfers all commissary purchases to the department. The inmate phone vendor uploads
the purchases to the inmate phone accounts.
3) How are the inmate PINS currently assigned? Are they used at all nine (9) DOC
facilities?
Inmate PINS currently consist of a 5-digit offender number, assigned to each offender by
the department and a 4-digit PIN number assigned by the inmate phone vendor. All
offender numbers are unique and assigned sequentially as offenders enter the system.
PINS are randomly generated and assigned then entered into the inmate phone system by
the PIN administrator.
4) Please clarify the contract term length. Is it a 2 year initial term with 3 one year option
years or is it a 3 year initial term with two one year option renewal periods? Section 7.05
Contract Term appears to conflict with Section 04.01 Department Priorities and Section
04.01.02 Franchise Fee/Commission which indicate the initial contract term is 3 years as
opposed to 2 years stipulated in the context of Contract Term
The contract term is an initial three-year period with optional one-year renewals
thereafter as mutually agreed.
5) Please clarify and more clearly define in section 02.03.05, what is meant by the reference
that all wiring and cable maintenance including State owned would be the responsibility
of successful vendor.
All wire and cabling currently in place belongs to the department. Any new wiring or
cabling installed by the vendor will become the property of the department. Both existing
wiring or cabling and any newly installed wiring and cabling must be maintained by the
successful vendor.
1
6) Is it the expectation requirement that the successful vendor will replace all existing
phones at all facilities? The RFP is written so as to indicate that the existing telephones
currently in place will be left in place to be used, maintained, and repaired by the
incoming supplier. Please clarify?
The successful vendor will be required to replace all existing telephones.
7) Please provide the current rates, to include any surcharges and taxes, in place for collect
and prepaid calls at all facilities. Please include all rates broken down by jurisdiction i.e.
local, intraLATA, interLATA, and interstate.
Local $1.50 set up, .10 per minute
IntraLATA $1.75 set up, .15 per minute
InterLATA $2.25 set up, .30 per minute
Interstate $3.95 set up, .89 per minute
8) Total call volumes were provided in the initial RFP release. Can the State please provide
this detail by facility?
See table at end of questions.
9) Please provide specific address locations for all facilities. In addition, please indicate
how many and which facilities reside in both Southern and Northern Idaho. Are all sites,
with the exception of the CWCs, currently networked together today?
Northern Idaho Facilities:
North Idaho Correctional Institution (NICI)
HC3, Box 147, Cottonwood 208 962-3276
Idaho Correctional Institution – Orofino (ICI-O)
Hospital Drive North #23, Orofino 208 476-3655
Eastern Idaho Facilities:
Pocatello Women’s Correctional Center (PWCC)
1451 Fore Road, Pocatello 208 236-6360
Idaho Falls Community Work Center (IF-CWC)
3955 Bombardier Ave, Idaho Falls 208 525-7143
St. Anthony Work Camp (SAWC)
125 North 8th West, St. Anthony 208 624-3775
Twin Falls Community Work Center (TF-CWC)
516 Washington Street South, Twin Falls 208 736-3095
Boise Area Facilities: 13400 S Pleasant Valley Road, Kuna
Idaho Maximum Security Institution (IMSI) 208 338-1635
South Idaho Correctional Institution (SICI) 208 336-1260
Idaho State Correctional Institution (ISCI) 208 336-0740
South Idaho Correctional Institution Community Work Center (SICI CWC)
Same as above
South Boise Women’s Correctional Center (SBWCC) 208 334-2731
2
Idaho Correctional Center (ICC)
14601 S. Pleasant Valley Road, Kuna 208 658-2000 (Contract Monitor)
East Boise Community Work Center (B-CWC)
2366 Old Penitentiary Road, Boise, ID 83712 208-334-3448
Nampa Community Work Center (N-CWC)
1640 11th Ave. North, Nampa 208 465-8490
All prison sites are networked. The community work centers are not.
10) 02.04.01 references audio quality: Department will be the sole judge of the acceptability
of the quality of transmission throughout the contract. The contractor will be required to
provide whatever is needed to satisfy this requirement at no cost to the state. What is the
current DOC audio quality judgment and how has this been arrived at? What specific
improvements would the DOC like to see?
Audio quality is measured as audible sound without interference or static on the
telephone line. Quality is judged by the number of, or lack of, complaints from inmates
and/or their families. The department also conducts periodic random tests of the quality
by listening to calls that have taken place.
11) 02.08.01 Attorney call certification – what is the current method of certification?
The contractor currently provides the department with a written certification that their
attorney database is updated and that calls to attorneys are not being recorded. The
department also conducts periodic random tests of calls to certify attorney calls are not
being recorded.
12) How long do the inmate phone recordings need to be retained?
Inmate phone recordings should be retained for a minimum period of 90 days with the
ability to store the recording for an indefinite time on a media device such as CDROM or
as a computer file.
13) Are current inmate telephones analog or digital?
The current inmate telephones are analog.
14) While the summarized call data in the RFP was helpful; we would like some additional
detail In order to accurately evaluate the financial aspects of this opportunity. Are
inmates placing both collect and debit calls today? If so, please provide a breakdown of
the call volume by call payment type?
Inmates are placing both collect and debit calls. See question #8 for call volume detail.
3
15) In addition, it is very helpful to have the rates currently being charged to called parties
under the current contract. Please provide the following rate information for all call
types:
Call Category
Surcharge or
Connect Fee
First
Minute
Add’l
Minute
ISSC
Per Call
Pay Phone
Surcharge
Local
1.50
.10
.10
3%
NA
Current
Commission
%
42%
Intra LATA
1.75
.15
.15
3%
NA
42%
Inter LATA
InterState
2.25
3.95
.30
.89
.30
.89
3%
18%
NA
NA
42%
42%
The department has received a monthly franchise fee of $92,500 since December 15,
2001. For the months of January, February, and March 2005 the current vendor paid the
department 30% commission. Since April 1, 2005 the department has received 42%
commission on inmate phone calls.
16) Please provide a copy of the current inmate phone service agreement(s).
Contact the Division of Purchasing via e-mail (Elaine.ricketts@adm.idaho.gov) for a
copy of the contract and agreements.
17) Please provide an average of monthly commissions received over the past year from the
current vendor and copies of commission statements (if available.)
Commission statements are not available. However, the average monthly commission
received for fiscal year 2005, July 1, 2004 through June 30, 2005 was $82,325.
18) Please confirm that the County requires commission to be paid on Gross completed call
revenue (i.e. every answered and accepted phone call including collect, prepaid collect
and debit calls) with no deduction for unbillable or uncollectible calls or for any cost
associated with providing the described service.
The state requires commission to be paid on gross completed calls with no deduction for
unbillable or uncollectible calls.
19) In order to ensure a level playing field for all bidders; please confirm that the successful
vendor must provide new equipment. Also, please verify that this applies to both new
potential bidders and the incumbent provider.
The state wishes to avoid old, used, or outdated equipment. All bidders are required to
install new equipment.
4
20) Many inmate collect call rates include a PSC or PUC charge per call. Often, no
commissions are paid on this portion of the revenue. Please verify whether or not this
charge is part of your current rate structure and, if so, whether or not the facility is
receiving commissions on this amount.
This charge is not part of the current rate structure. The state does not receive
commission on this amount.
21) Are the facilities currently connected on a state network “LAN”? Is this network used
by the current vendor?
The prison facilities are connected by a state network that is not used by the current
vendor.
22) Can you please clarify the contract terms 07.05. There is mention of a two year contract
term, but earlier in the RFP there is discussion about a franchise fee to be paid over the
term of the contract of three years. What is the initial contract term?
The contract term is an initial three-year period with optional one-year renewals
thereafter as mutually agreed.
23) Can you provide the type of phones and who is providing service for the 49 phones used
at the community work centers?
Protel Habitat Series model AE22. Qwest is providing service to the pay phones in the
community work centers.
24) Do the main facilities also share the same type of calling capabilities, collect and debit
currently?
All nine prisons mentioned in the RFP share the same type of calling capabilities i.e.
collect and debit.
25) How is the Contract Monitor currently receiving notification from the incumbent that
attorney calls are not being monitored or recorded?
Written certification is sent to the monitor via email or postal mail.
26) 07.01.09 termination states that Idaho DOC may terminate the contract after 90 days.
Can you clarify the grounds for termination under this RFP note?
The state may terminate the contract for any reason after 90 days and with a 90-day
notice stating an intention to do so.
27) What are the standard state contract provisions?
5
SPECIAL INSTRUCTIONS Item 1: STANDARD TERMS AND CONDITIONS: The
State's Conditions & Instructions to Vendors are hereby incorporated by reference into
this solicitation as if set forth herein in their entirety, and are located on the Internet at
www.idaho.gov/adm/purchasing .
28) Section 01.03.03:
Could the State provide a break down of the calls by message units
and minutes for Local, IntraLATA, InterLATA, Interstate and international? This is key
information for construction of rates and offerings.
See question #8 for call volume detail.
29) Section 01.03.03:
Would the State consider alternative call duration other than 30
minutes per call, for example 15 or 20 minutes?
No, the state wishes to maintain the 30-minute call duration.
30) Section 01.03.03:
Is the reference to “lines” at each location truly lines or is it phones
as there is a reference to both (SBWCC and addition of “phones”)
The reference is to phones at each institution.
31) Section 01.03.03:
For the statement, “Each of the community work centers in Idaho
has coin, collect, debit card capable phones. At the present time there are forty-nine (49)
such phones” can you provide a list for the number of phones per location?
East Boise CWC – 8
South Boise CWC - 12
TwinFalls CWC – 5
Nampa CWC – 8
Idaho Falls CWC – 8
SICI CWC – 8
32) Section 01.03.03:
This says the number of calls in fiscal year 2004 was 537,640 and
the total minutes was 10,745,259. However, this differs from the data provided in Section
04.01 which totals 513,502 calls and 10,593,234 minutes. Which is correct?
Section one refers to all calls including attorney calls. Local attorney calls are free.
Section four refers to billable calls that include non-local attorney calls.
33) Section 02.03.01:
For the statement, “The Contractor must replace any outdated
telephones” and “The successful vendor must support and maintain this inventory” please
clarify if the present phones are owned by the State or by the incumbent MCI.
The incumbent contractor owns the phones that are currently installed. The incumbent
contractor will remove the phones that are currently installed. The new vendor will new
phones and support and maintain those phones.
6
34) Section 02.03.02:
Please clarify this section, “All equipment provided under this
contract, other than wiring that is reused from the existing system, must be new and in
full production status from the manufacturer” with regard to Section .01, above.
The state wishes to avoid old, used, or outdated equipment. Therefore, installed
equipment must be new and still manufactured so that replacement is possible.
35) Section 02.03.07:
This section says, “No recording or monitoring devise is required
for CWC Inmate telephones.” However other sections of the RFP discuss access to
recording and monitoring for “all institutions”. Would a proper understanding of this be:
a. The nine main prison sites are to be on an integrated network and these comprise
the “all institutions” and the CWC phones are on a separate or stand-alone system
without recording and monitoring. (See for example “The called party must also
be informed that all calls, other than properly placed attorney calls, are subject to
being monitored and recorded in 02.06.01 and Section 02.06.02)
b. If this is not a proper understanding please clarify.
Your interpretation is correct. The nine prison sites will be networked and include
recording and monitoring capabilities. Community work centers will stand-alone with
pay telephones installed.
36) Section 02.06.05:
This section requires that the system “block three-way calling with
no exceptions”. This is an essentially impossible standard to meet with present
technology and the blend of digital and analog systems. Will the State consider some
modification to this requirement?
Every attempt must be made to block three-way calls. However, the state understands
there may be some limitations to this capability.
37) Section 02.06.06:
This section refers to “Wild Card Calls”. Can you provide
examples of these kinds of calls? What is meant by allowing all callers to dial specific,
approved telephone numbers regardless of "location or any other restrictions"?
Wild card numbers refers to a number any inmate may call if the state chooses to utilize
call lists. This would be a specific, approved telephone number such as a public defender
telephone number. Regardless of location or any other restrictions refers to the
possibility that a public defender may utilize an 800 number for inmate calls. Although
800 numbers are not normally allowed a “wild card call” would allow all inmates to call
only this 800 number.
38) Section 02.06.07: This mentions restrictions by “type of call”. What is meant by type of
call? Collect vs. debit? Local vs. long distance?
The type of call refers collect or debit and to local, or interstate.
7
39) Section 02.07.02:
This section states, “It must also be possible for a specific
institution to choose not to use the identifier requirement in call processing on specific
designated telephones. The establishment and maintenance of the PINs will be borne by
the Proposer in communication with the locations electing to utilize (emphasis added)
PINs” However, other sections of the RFP state that all institutions and inmates must
have the ability to place debit calls without the presence of any physical object. As PINs
are necessary, in one form or another, for debit services can the State clarify or amend
this standard?
Inmates at the nine prisons will use PINs to access the telephone system.
40) General:
There are a number of sections that indicate the Proposer will be
“responsible for maintenance of ______“ and/or “in cooperation” or in response to the
desires of a specific institution. Based on these does the State desire an on-site
administrator to be provided and if so does the State have a location from which it desires
the Site Administrator to work? (See PINs, PANs, Attorney calls, Blocked phone lists,
etc.)
The state does wish an on-site administrator. The state has set aside space at the Idaho
Maximum Security Institution in Boise since the majority of Idaho inmates are housed in
the five prisons and located in the Boise area.
41) Section 02.09.01:
This section deals with recording, monitoring and playback
capacity and states, “All Institutions must have this capability.” Please clarify in regard
to the CWC locations.
The nine prison sites will be networked and include recording and monitoring
capabilities. Community work centers will stand-alone and will not record or monitor
calls.
42) Section 03.10.07:
Does not in compliance with an FCC, PUC or other regulatory
body mean the State desires a full disclosure of all fines, penalties and so forth?
Yes. Please provide full disclosure.
43) Section 03.10.07:
Does, “List all cases in which any clients, inmates or customers
have sued you during the last 3 years” include petitions to regulatory bodies (FCC.
PUCs, etc.) or is it limited to actions before a Court?
This pertains to actions before a court.
44) Section 04.01: In referring to taxes, surcharges and other fees this section states, “Please
indicate if these charges are inclusive of any and all surcharges and/or taxes.” and then
adds, “All tariffs, standards, and regulations utilized in pricing calculations must be
provided in the RFP response.” How would the State like these charges identified? Do
they include billing fees for end-user receipt of collect calls?
8
The state would like these charges listed by type of charge. Please include billing fees.
45) Section 04.01: Reference is made to “Local (including extended community) calls”. What
is meant by “extended community”?
Local calls in the Boise area include suburban communities such as Eagle, Meridian,
Nampa, Caldwell, and Kuna. These would be considered extended communities.
46) Section 04.01: Does the “Call Analysis Sheet” include free minutes and calls? Does it
include calls and minutes from the payphones? Is there a 30 minute max on the
payphones as well?
The call analysis sheet does include free minutes but it does not include calls and minutes
from the payphones. The community work centers do not limit the length of calls except if
there is a wait to use the phones at which time the limit is 15 minutes.
47) Section 04.01.02:
As the current franchise fee and or commission are considered
public record can the State provide this information in respect to the current contract.
What is the fee and/or current commission rate?
The franchise fee was $92,500 through December 31, 2004. From January 1, through
March 31, 2005 the department was paid a commission of 30%. . Since April 1, 2005 the
commission rate is 42%.
48) Section 07.05: This section says the initial contract term will be two (2) years from the
date of award, with the option for three (3) additional one- (1) year extensions.”
However, on page 24 it says, “Rate will be fixed for the initial period of the contract
which shall be three (3) years.” And on page 25, it says, “The franchise fee will be fixed
for the initial term of three (3) years of the contract.” Is the initial term two (2) years or
three (3) years?
The contract term is an initial three-year period with optional one-year renewals
thereafter as mutually agreed.
49) Can you provide current rates?
See question number 15.
50) Does the current provider have two different rates for IntraState calls? If so, can we get
the list of the facilities in that fall into each rate zone? Can you provide number of calls
and number of minutes for call in each zone?
The current provider has rates for IntraLata and InterLata, both within the state. All
numbers of calls and number of minutes are listed in question number 8 for call volume.
9
51) Can we get a list of facilities showing their addresses and the number of telephones,
trunks, calls, and minutes of use at each location?
See question number 9 for list of facilities and addresses. The number of telephones for
each institution are 84 at ICC, 26 at ICIO, 45 at IMSI, 107 at ISCI, 24 at NICI, 38 at
PWCC, 48 at SICI, 18 at SAWC and 23 at SBWCC. See question number 8 for the
number of calls and minutes of use.
52) How many workstations monitoring, playback, and running reports are required by
investigators at each site?
The number of workstations by site are 2 at ICC, 2 at IMSI, 2 at ISCI, all other facilities
have one workstation.
53) 02.02 States that the all systems and equipment will use DTMF rather than rotary dialing,
however in Section 2.06.01 it states that acceptance can be made by the called party via a
rotary dial phone. Request removal of the requirement in Section 2.06.01 based on this
2.02 statement.
Requirement for acceptance by the called party via a rotary dial phone in section 2.06.01
is removed.
54) 02.06.01 Please confirm that language is to be selected by the called party, and not the
inmate which is industry standard? The reason it is selected by the inmate is to allow the
notification that a call is from an institution. By placing the language selection at the
choice of the called party, the called party will not know why they are selecting a
language choice. In other words the language choice would have to come before the
scripting notifying the called party of the call origin.
Language is to be selected by the inmate placing the call.
55) 03.02 Note company name stated within this paragraph.
Company name should read MCI.
56) 04.01 & 07.05 Section 4.01 states that the initial term will be for a period of 3 years and
Section 7.05 states that the initial contract term will be 2 years, please confirm which
period is correct and also if the number of option years change based on the above
determination.
The contract term is an initial three-year period with two (2) optional one-year renewals.
57) General What is the call recording storage requirement required by ID DOC?
10
Inmate phone recordings should be retained for a minimum period of 90 days with the
ability to store the recording for an indefinite time on a media device such as CDROM or
as a computer file.
58) What is the call processing equipment UPS backup time required by ID DOC?
Two hours.
59) At IMSI is there any administrative or other inmate traffic carried (e.g. portable phones)
that may increase the size of the network required for this facility? If so, please identify.
There are six portable phones for inmates housed in segregation, death row, and on
mental holds.
11
MCI_SITE_CODE
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
IDDCCC [ICC-Idaho Corr. Ctr.]
CALL_TYPE
_DESC
S-S Collect
Debit
Free
Free
S-S Collect
S-S Collect
Debit
Operator
Assist
Operator-Asst
Operator-Asst
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
CALL_RATE_DES CALL MINUTES
C
COUNT
Canada
17
351
InterLata\IntraState
163
2,055
InterLata\IntraState
425
2,510
InterLata\IntraState
320
2,689
InterLata\IntraState 1,063
19,483
InterLata\IntraState 3,841
73,598
International
7
44
International
802
4,761
International
International
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
830
1,268
342
13
14
3,538
8,073
162
5,073
7,455
3,344
31
34
59,001
124,627
3,584
InterState\InterLata
352
7,388
IntraLata
IntraLata
IntraLata
IntraLata
IntraLata
IntraLata
1,915
296
411
6,714
19,108
181
29,525
1,239
2,205
143,637
394,106
4,559
IntraLata
385
9,514
Local
Local
Local
Local
Local
Local
3,084
1,189
4,024
18,475
44,471
177
53,576
6,296
21,057
437,499
989,202
4,852
Local
292
8,145
121,952 2,421,440
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
S-S Collect
Debit
Canada
InterLata\IntraState
81
576
1,025
6,623
12
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCCI [ICI-Idaho Corr. Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
Operator
Assist
Operator-Asst
Operator-Asst
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
Debit
Free
Free
S-S Collect
S-S Collect
Debit
Free
S-S Collect
S-S Collect
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
717
822
3,101
10,643
27
3,723
3,978
54,497
187,459
492
InterLata\IntraState
122
1,796
International
13
17
International
International
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
14
35
178
2
11
1,775
3,942
37
77
131
1,689
6
25
29,510
62,573
844
InterState\InterLata
114
1,952
IntraLata
IntraLata
IntraLata
IntraLata
IntraLata
Local
Local
Local
Local
874
349
330
3,396
9,069
18
2
1,877
2,675
40,800
12,902
2,045
1,593
62,268
161,185
216
9
40,501
53,273
690,409
Debit
S-S Collect
Debit
Free
Free
S-S Collect
S-S Collect
Debit
Operator
Assist
Operator-Asst
Operator-Asst
Canada
Canada
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
International
International
1
37
172
351
518
643
1,966
2
275
4
984
2,474
8,818
13,748
14,619
49,938
18
4,095
International
International
131
245
1,290
1,756
13
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCMS [MSI-Idaho Max Sec Inst.]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
Debit
Free
Free
S-S Collect
S-S Collect
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
252
34
65
1,193
2,649
33
1,936
272
873
26,207
50,485
868
InterState\InterLata
74
2,003
IntraLata
IntraLata
IntraLata
IntraLata
IntraLata
IntraLata
1,796
94
174
2,179
6,109
47
36,475
809
1,445
52,994
154,554
1,047
Local
Local
Local
Local
Local
2,079
794
2,868
5,536
13,674
43,991
48,559
10,236
27,457
164,706
394,147
1,072,817
S-S Collect
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
Operator
Assist
Operator-Asst
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Canada
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
31
960
1,918
2,266
7,268
22,220
21
823
11,556
6,879
6,284
134,899
384,303
448
InterLata\IntraState
158
3,527
International
26
73
International
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
47
72
29
47
1,299
3,391
30
149
614
61
131
20,915
51,530
799
InterState\InterLata
37
781
14
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCNI [NIC-North Idaho CI]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
Remit
Debit
Free
Free
S-S Collect
S-S Collect
Debit
Free
S-S Collect
S-S Collect
Debit
Free
Free
S-S Collect
S-S Collect
Operator
Assist
Operator-Asst
Operator-Asst
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
Debit
Free
Free
S-S Collect
S-S Collect
IntraLata
IntraLata
IntraLata
IntraLata
IntraLata
Local
Local
Local
Local
69
20
37
140
867
15
31
2
75
41,076
846
38
88
2,096
14,469
123
91
15
1,301
642,839
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
International
218
85
73
716
1,869
3
2,494
495
540
9,499
29,013
5
International
International
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
16
32
164
8
8
1,130
2,872
49
84
279
1,739
31
65
17,879
42,740
1,055
InterState\InterLata
74
1,073
IntraLata
IntraLata
IntraLata
IntraLata
IntraLata
IntraLata
1,376
347
428
3,673
9,891
52
18,519
1,988
2,169
55,775
159,188
1,280
IntraLata
15
336
Local
Local
Local
Local
Local
1,494
91
434
2,463
6,315
18,318
557
2,413
48,259
113,115
15
IDDCPW [PWC-Pocatello Women CC]
IDDCPW [PWC-Pocatello Women CC]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSA [SAW-St. Anthony Work Camp]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
S-S Direct
Remit
S-S Direct
Remit
S-S Collect
Debit
Free
Free
S-S Collect
S-S Collect
Debit
Operator
Assist
Operator-Asst
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
S-S Collect
Debit
Local
32
873
Local
98
2,637
34,026
532,418
Canada
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
International
International
16
119
23
5
88
319
1
24
359
1,039
119
24
1,523
5,489
29
62
International
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
1
118
19
49
380
850
1
1
1,098
197
680
6,355
13,612
24
InterState\InterLata
5
121
IntraLata
IntraLata
IntraLata
IntraLata
IntraLata
IntraLata
1,578
101
112
1,538
4,376
11
27,269
358
422
30,798
77,721
283
Local
Local
Local
Local
Local
Local
1,527
11
67
852
2,436
14
26,868
65
345
16,015
44,480
210
Local
17
257
14,658
255,823
23
305
474
3,874
Canada
InterLata\IntraState
16
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
IDDCSC [ISC-Idaho State CI]
Free
Free
S-S Collect
S-S Collect
Debit
Operator
Assist
Operator-Asst
Operator-Asst
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
International
International
639
764
2,059
7,228
15
618
3,215
3,155
35,644
114,721
176
6,766
International
International
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
461
868
292
79
127
4,099
9,639
163
2,905
7,489
2,391
319
461
67,214
143,864
3,363
InterState\InterLata
489
9,290
IntraLata
IntraLata
IntraLata
IntraLata
IntraLata
IntraLata
2,976
437
928
9,754
28,422
166
42,709
2,170
4,337
183,207
506,532
4,237
IntraLata
593
14,435
Local
Local
Local
Local
Local
Local
4,525
2,170
8,435
20,892
55,524
172
73,669
10,599
36,846
446,232
1,149,424
3,862
Local
263
5,195
163,125 2,888,775
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
Debit
S-S Collect
Debit
Free
Free
S-S Collect
Canada
Canada
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
InterLata\IntraState
1
14
240
312
115
792
9
267
2,978
2,063
506
14,037
17
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
IDDCSI [SIC-South Idaho CI]
S-S Collect
Operator
Assist
Operator-Asst
Operator-Asst
Debit
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
Debit
Free
Free
S-S Collect
S-S Collect
S-S Direct
Remit
S-S Direct
Remit
InterLata\IntraState
International
2,506
237
38,833
839
International
International
InterState\InterLata
InterState\InterLata
InterState\InterLata
InterState\InterLata
67
225
367
2,351
3,563
17
127
964
3,385
39,413
55,374
386
InterState\InterLata
78
1,615
IntraLata
IntraLata
IntraLata
IntraLata
IntraLata
IntraLata
2,944
239
214
4,095
10,764
35
45,574
830
1,415
73,971
191,272
742
IntraLata
91
1,389
Local
Local
Local
Local
Local
Local
3,300
515
2,031
11,286
22,342
67
52,922
1,994
7,055
250,148
456,591
1,341
Local
174
3,918
68,982
1,249,958
18
