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SERVICE AGREEMENT
Reference No.B-03-013
Page l of 13
THIS AGREEMENT, entered into in East Hartford, Connecticut, hereinafter referred to as the
"Agreement- or · contract" is made by and bet'.veen the STATE OF CONNECTICUT, acting by its
Department of Information Technology, Contracts and Purchasing Division, hereinafter referred to as
the "State" or ·Customer,· located at 101 East River Drive, East Hartford, CT 06108, and Mel
WORLDCOM Communications, Inc. , hereinafter referred to as "Mel" or the "Supplier" or "contrac·
tor" or "Provider," having its principal place of business at 8521 Leesburg Pike, Vienna, VA 22182 .
THE PARTIES HERETO DO HEREBY AGREE AS FOLLOWS:
1. Payment and Installation.
Any applicable nonrecurring charges monthly or quarterly service fees , together with applicable
taxes or charges (which will be stated separately on the invoice), are due in accordance with State
statutes. Failure to make payment within forty-five (45) days after which services have been rendered and an invoice provided, shall not constitute a default or breach, but rather, shall entiUe Provider to receive interest on the amount outstanding after said forty-five (45) days in alXOrdance with
the State of Connecticut statutes. Within five (5) days of this Agreement becoming effective upon its
approval as to form by the Office of the Attorney General of the State of Connecticut and Provider
receipt of a Purchase Order, Provider will provide an estimated service date for services ordered in
accordance with the appropriate service descriptions and Service Levels fer the ordered services attached hereto. Provider shall install the Services by the estimated service date provided that Provider shall be excused to the extent that (1) Custerner has caused er contributed to a delay, or (ii)
Provider Cal reasonably demonstrate to Customer's satisfaction that a local exchange canier
caused a delay and that such delay was beyond the reasonable control of Provider and in the event
of the foregoing , the installation date shall be extended to the extent of such delay. Provider shall
coordinate with Customer in the event of any unforeseen delay, and, if appropriate. cooperate to develop a mutually agreeable altemative proposal that will satisfy the concems of both parties. If (i)
there is an unexcused delay, (ii) the Services are not installed in accordance with the Service Levels
and Purchase Orders, and (iii) the parties are not able to develop a mutually agreeable alternative
proposal , Customer may terminate its order. Term and billing will oommence on the earlier of the installation date or, in the case of a Customer not ready to accept installation, thirty (30) days after the
requested service date.
Payment will be made only after presentation of a properly documented undisputed invoice.
All invoices shall be sent direcUy to the Customer. AJI inquiries regarding the status of unpaid invoices shall also be directed to the Customer . In cases where there is a good faith dispute concerning the Provider's daim for payment, the State agency shall oontact the Provider prior to payment
due date. VVhere there is a good faith dispute concerning Provider's daim for payment, payment in
whole or in part may be withheld. If the Provider corrects the defect or impropri ety, Provider shall be
entitled to payment.
All charges against the Provider, including credits, shall be deducted from current obligations that are due or may become due. In the event that oollection is not made in this
manner, the Contractor shall pay the State, on d e mand. the amount of such charges.
2. Term.
This Ag-eement shall b9COO1e effective upon its approval as to form by the Attorney General of the
State of Connecticut ard cootinue for ttYee yea'S frern that date. At the expiration of the initial three
SERVICE AGREEMENT
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Reference No.B-03-013
{3} year term of this Agreement there shall be two (2) single one-year optional extensions. Such optional extensions shall be exercised at the sale discretion of the Customer.
3. Services.
a. Mel will provide to Customer the services ("Services") identified in the Product Schedule to
this Agreement.
h. Under FCC regulations, Mel and other carriers may no longer file tariffs goveming the services covered by this contract. However, FCC regulations require that all carriers make readily avail·
ahle and post to a carrier's web page a schedule of rates, terms, and conditions subject to which it
performs a customer contract. Therefore, because a tariff is not required or is not permitted to be
filed , Mel will maintain ald update a web page pertaining to the schedule of rates, terms and
charges associated YJith this Contract. Furthermore, MCI will provide the web site URL to the
State's Contracting Officer. MCI agrees to notify the State electronically and YJithout charge to the
State of any rate-affecting updates , manges or modifications to the information published on the
website. The rates, terms, and conditions in MCI's web page shall be subordinate to the rates, terms
and conditions set forth in the Contract.
c. Notwithstanding any other provision in this Agreement, no material change may be made to
the list of Products on the Product Schedule that alters the nature or scope of the Products or their
intended use. Any d1ange in the Products listed in the Product Schedule is conditioned upon the
new products being of a similar nature and having a similar use as the defined Products. An update
of the Prmilcts or the addition of Products that are related to or serve similar functions as the Products is permissible only YJitl1 the prior written approval of the State.
4. Rates.
Provider agees to provide the Services at rates not exceeding the rates set forth in Provider's
Best and Final Offer (as darified) submitted in response to RFP #990-A-24-7015. Upon Customer
rates effective July 1 of
receipt of sixty (60) days' prior 'Mitten notice, Provider may increase
any Customer fiscal year provided sum rate inctease is limited to the lesser of five percent (5%) or
the Consumer Price Index. Upon any sum price increase, Customer may elect to terminate this
Agreement, and be relieved of all obligations therefor, upon thirty (3D) days written notice to Provider.
surn
To comply YJith the State's requirement that vendors agree to waive the Federal Universal Service Fund (FUSF) charge, MCI has adjusted its rales to account for the inclusion of such charge.
MCI may, upon notice to the State and the State's acceptance of such adjustment, adjust its rates
and charges or impose additional rates and charges in order to reoover amounts it is reQ,Jired or
permitted by govemmental cr quasi-govemmental authorities to collect from or pay to others in support of statutory or regulatory programs rGovemmental Charges~ ) . Examples of sum Governmental Charges include, but are not limited to, Federal Regulatory Fee , Primary Interexchange Carrier
Charge cost recovery, and compensatioo payable to payphone service providers for use of their
payphones to access MCI 's service. In the event the parties cannot agree on a proposed adjustment to sum rates and charges, either party may terminate this Agf"8ement YJithout penalty in the
thirty (30) days following notice of such adjustment.
AJI charges are exdusive of applicable taxes, tax-like marges, and tax-related, 'Nhich Customer
agrees to pay. If Customer provides MCI YJith a duly authorized exemption certificate, Mel will exempt Customer in accordance with law, effective on the date MCI receives the exemption certificate .
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5. Reports To The Auditors Of Public Accounts.
This contract is subject to the provisions of §4-61dd Connectirut General Statutes. In accordance 'Nith this section any person having knowiedg8 of any maHer involving caruption, violation of
state or federal laws or regulations, gross waste of fLflds, abuse of authority or danger to the public
safety occurring in any large state contract, may transmit all facts and information in his possession
concerning such matter to the Auditors of Public Accounts. In accordance with subsection {e} if an
officer, employee or appointing authority of a large state contractor takes or threatens to take any
personnel action against any employee of the contractor in retaliation for such employee's disclosU'9
of information to the Auditors of Public Accounts or the Attorney General under the provisions of this
section, the contractor shall be liable for a civil penalty of not more than five thousand dollars for
each offense, up to a maximum of twenty per cent of the value of the contract. Each violation shall
be a separate and distinct offense and in the case of a continuing violation each calendar day's rontinuance of the violation shall be deemed to be a separate and distinct offense. The exerutive head
of the state or quasi- public agency may request the Attomey General to bring a civil action in the
Superior Court for the Judicial District of Hartford to seek imposition and reoovery of such civil penalty. In accordance with subsection (f) each large state contractor shall post a notice of the provisions of this section relating to large state contractors in a conspiruous place which is readily available for viewing by the employees of the oontractor.
6. Service Levels
MCI Service Levels are attached to tlis Agreement in the Product Schedule and are incorporated herein.
7. Provision of Equipment Space, Conduit, Electrical Power.
Customer shall timely provide the necessary equipment space, conduit, electrical power and
environmental oonditions required to terminate and maintain the facilities used to provide Services
on all applicable premises without charge or cost to Provider, assure Provider a safe place to work.
8. Equipment .
.AJI right, title and interest in all the fiber optic or other facilities and associated equipment provided by Provider, unless paid for by Customer, shall at all times remain exdusively with Provider.
Customer acknowledges that all routing equipment supplied by Provider is for management of Customer/Provider demarcation point WId shall not be used for anything other than its intended purpose
as provided for in RFP # 990-A-24-7015. CJstomer shall not create any liens or encumbrances with
respect to such facilities or equipment. Upon termination of Services, Provider shall remove, or request CJstomer to retum at Provider's expense, Provider's equipment.
9. Governmental Authorizations.
Provider shall use reasonable efforts to obtain and keep in effect all necessary govemmental
authorizations necessary to provide the Services , and Provider shall take all such actions , at no cost
to Customer, as may reasonably be required to maintain the Services in conformity with governmental requirements.
10. Default And Remedies.
SERVICE AG R EEMEN T
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a. In the event either party fails to cOril?ly with any material provision of the resulting contract,
then the other party may terminate the contract upon notice to the other party after giving the noncomplying party at least thirty (30) days' prior written notice of the non-compliance and an opportunity to rura, if the non-compliance remains uncured after such period.
b. Neither party will be in non-compliCl"lC9 or breadl of the contract, or otherwise liable for any
loss or damages , due to any delay or failure of performance, wholly or in part, if such delay or failure
of performance, results from causes beyond the reasonable control and without the negligence or
other fault of the affected party or such party' s subcontractors or agents (collectively, "force majeure'), induding but not limited to, acts of God, fire, flood, explosion, vandalism, storm, crimnal acts
of third parties or other simlar occurrences; any law, order, regulation or request of the United
States Government or of any government having jurisdiction or of any agency, commission, court or
other instrumentality of anyone or more of such governments; national emergencies; cable cuts; nots ; wars; strikes , lockouts , work stoppages or other such laoor difficulties; acts or omissions of the
local exchange cof1llany , the other party, or of third party beyond reasonable control of the affected
party. Any delay or failure resulting from force majeure shall extend performance accordingly or excuse performance by the affected party, in INhale or in part, as may be reasonable.
11. Language Required Pursuant To CGS 4d-44
The provisions of Section 4d-44 of the Connecticut General Statutes concerning continuity of
systems in the event of expiration or termination of contracts, crnendments or default of the contractor are incorporated herein by reference.
Sec. 4d-44. Each contract, suboontract or cmendment to a contract or subcontract shall indude provisions ensuring continuity of state agency information system and telecommunication system facilities, equipment and services, in the event that work. under such contract, subcontract or amendment
is transferred back to the state or transferred to a different contractor, upon the expiration ()'" termination of the contract, subcontract or amendment or upon the default of the contractor or subcontractor. Sum provisions shall include, but not be limted to, (1) procerures for the orderly transfer to the
state of {A} such facilities and equipment, {B} all software created or modified pursuant to the contract, subcontract or amendment, and {C} all public records, as defined in section 4d-33, INhich the
contractor or subcontractor possesses or creates pursuant to such contract, subcontract or amendment, and {2} procedures for granting former state employees who were hired by such contractor or
subC:Crltractor the opportunity for reemployment with the state.
The parties agree to enter into an amendment to this Agreef'Tl3nt in order to comply with the
provisions of Section 4d-44.
12. Limitat ions Of Liability.
a. EITH ER PARTY'S ENTIRE LIABILITY AND THE OTHER PARlYS EXCLUSIVE REMEDIES,
FOR ANY DAMAGES CAUSED BY ANY SERVICE DEFECT OR FAILURE, OR FOR OTHER
CLAIMS ARISING IN CONNECTION WITH ANY SERVICE OR PERFORMANCE OR NONPERFORMANCE OF OBLIGATIONS UNDER THIS AGREEMENT SHALL BE LIMITED TO:
(i)
FOR BODILY INJURY OR DEATH TO ANY PERSON , OR REAL OR TANGIBLE
PROPERTY DAMAGE, NEGLIGENTLY CAUSED BY PROVIDER, OR DAMIIGES ARISINGFROM
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THE WILLFUL MISCONDUCT OF PROVIDER, THE OTH ER PARTY'S RIGHT TO PROVEN
DIRECT DAMAGES;
(ii) FOR DAMAGES OTHER THAN THOSE SET FORTH ABOVE AND NOT EXCLUDED
UNDER THIS AGREEMENT, EACH PARTY'S LIABILITY SHALL BE LIMITED TO PROVEN
DIRECT DAMAGES NOT TO EXC EED PER CLAIM (OR IN THE AGGREGATE DURING ANY
TWELVE (12) MONTH PERIOD) THE GREATER OF AN AMOUNT EQUAL TO THE TOTAL NET
PAYMENTS PAYABLE BY CUSTOMER FOR THE NETWORK SERVICE DURING THE TWELVE
(12) MONTHS PRECEDING THE MONTH IN WHICH THE DAMAGE OCCURRED OR $250,000.
THIS SECTION SHALL NOT LIMIT CUSTOMER'S RESPONSIBILITY FOR THE PAYMENT OF
ANY AND ALL PROPERLY DUE CHARGES UNDER THIS AGREEMENT.
b. NEITHER PARTY SHALL BE LIABLE TO THE OTHER PARTY FOR ANY
INDIRECT,INCIDENTAL, CONSEQUENTIAL, PUNITIVE, RELIANCE QR SPECIAL
DAMAGES,INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS,
ADVANTAGE,SAVINGS OR REVENUES OF ANY KIND OR INCREASED COST OF
OPERATIONS, WHETHER OR NOT SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES.
c. PROVIDER ALSO SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF OR
RELATING TO; INTEROPERABILrry, INTERACTION OR INTERCONNECTION PROBLEMS WITH
APPLICATIONS, EQUIPMENT, SERVICES OR NETWORKS PROVIDED BY CUSTOMER OR
THIRD PARTIES; SERVICE INTERRUPTIONS OR LOST OR ALTERED MESSAGES OR
TRANSMISSIONS, EXCEPT AS OTHERWISE PROVIDED IN THIS AGREEMENT; OR,
UNAUTHORIZED ACCESS TO OR THEFT, ALTERATION, LOSS OR DESTRUCTION OF
CUSTOMER'S, USERS' OR THIRD PARTIES' APPLICATIONS, CONTENT, DATA, PROGRAMS,
INFORMATION, NETWORK OR SYSTEMS.
d. Customer's use of Mel's network or any Service m.Jst comply with Mel's current Acceptable Use
Policy ("Policy"). The Policy is attached to this Contract as Attachment B and is incorporated herein.
Customer is responsible to insure that each user of the Services adheres to the Policy . Mel may revise this Policy upon notice to the State and the State's acceptance of such revisions. In the event
the parties cannot agree on a proposed material change to the Policy, either party may terminate
this Agreement without penalty in the thirty (3D) days following notice of such change. Mel reserves
the right to suspend or terminate a Service or terminate this Agreement effective upon notice for a
violation of the Policy.
13. Intellectual Property Indemnity.
a. MCI, at its expense, will defend Customer from and against any third party claim, action,
suit, or proceeding ("Oaim") alleging that the MCI transport network or any tecmology developed
and provided by MCI to OJstomer hereunder (individually a "Service" and collectively the ·Serv~
ices·), when used in conformity with all applicable written instructions and documentation, infringes
any patent, trademark, or copyright or constitutes misappropriation of a trade secret. MCI will in~
demnify Customer for damages finally awarded against Customer or agreed to by MCI in settlement
of such Claim, and for Customer's reasonable costs incurred as a result of such Oaim. MCI shall
have the exdusive right to defend, countersue , or settle any such Oaim and to collect all damages,
costs, fees, and other charges awarded from any such Claim except such as may be awarded or reimbursable to the State. MCI's obligation to defend a'ld indemnify Customer is contingent upoo (a)
Customer providing MCI prompt written notice of any Claim; and (b) Customer providing MCI, at
SERVICE AGREEMENT
Reference No.8-03-013
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Mel's expense, all infCl"mation and assistance requested by Mel to settle, defend, or bring a countersuit in conjunction INith any Oaim.
b. Notwithstanding anything to the contrary herein, Mel shall have no obligation to defend or
indemnify Customer for any Claim arising out of or relating to (a) designs or specifications provided
by Customer, (b) use of any service or p-oduct provided hereunder other than in conformance with
the applicable written instructions and dorumentation provided by Mel; {c} modifications to any service or product provided hereunder made by or on behalf of Customer where but for such mJdificalions there would have been no daim of infringement or misappropriation, (d) use of any service or
product provided hereunder in combination vvith any other products or services wi1ere but for this
combination there would have been no daim of infringement or misappropriation, or (e) transmission
of Customer supplied content, data, or other information.
c. If Customer's indemnified use of any Service is enjoined or other.vise prohibited, or if MCI
reasonably believes that there exists a threat of the same, MCI shall have the right, in its sole discretion and at its expense, in addition to its indemnification obligations above, to: (i) obtain for Customer
the right to continue to use the affected Service; (ii) replace the affected Service with a non-infringing
service; (iii) modify the affected Service so that it becomes non-infringing; or (iv) terminate provision
of the affected Service and/or terminate this Agreement, provided that in no event shall Customer
incur any early termination charges for such termination.
14. Credit For Service Interruption.
Credits for Service interruptions are outlined in the Service Levels of the Product Schedule to
this Contract.
15. Miscellaneous.
This Agreement may not be assigned by Customer without Provider's prior written consent. This
Agreement may not be assigned by Provider v.rithout Customer's prior written consent and Provider's
compliance with the requirements of the State's Comptroller's Office concerning such assig1ments,
except that Provider may, without the Customer's consent, assign this Agreement to a present or future affiliate or successor. Any sum written consent shall not be unreasonably withheld.
ANY AND ALL WARRANTI ES REGARDING THE SERVICES PROVIDED PURSUANT TO THIS
AGREEMENT SHALL BE LIMITED TO THOSE EXPRESSLY STATED IN THIS AGREEMENT.
16. Nondiscrimination And Affirmative Action Provisions.
Provider agrees to comply with Subsection (a) of Section 4a-60 of the General Statutes of
Connecticut, as revised.
a. For the purposes of this section, "minority business enterprise" means any small contractor or supplier of materials fifty-one per cent or more of the capital stock, if any, or assets of which is
owned by a person or persons: (1) Who are active in the daily affairs of the enterprise , (2) who have
the power to direct the management and policies of the enterprise and (3) who are members of a
minonly, as such lerm is defined in Subsection <a> of Conn. Gen. Stat. Section 32-9n; and "good
faith" means that degree of diligence which a reasonable person would exercise in the performance
of legal duties and obligations. "Good faith efforts" shall include, but not be limited to, those reason-
SERVICE AGREEMENT
Reference No.B-03-013
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able initial efforts necessary to comply with statutory or regulatory requirements and additional or
substituted efforts when it is determined that such initial efforts will not be sufficient to cofllJly with
such requirements.
For the purposes of this section, "commission" means the commission on human rights and
opportunities.
For the purposes of this section, "public works contract" means any agreement between any
individual, firm or corporation and the state or any political subdivision of the state other than a municipality for construction, rehabilitation, conversion, extension, demolition or repair of a public building, highway or other changes or improvements in real property, or which is financed in whole or in
part by the state, induding, but not limited to, matching expenditures, grants, loans, insurance or
guarantees.
b. (1) The contractor agrees and warrants that in the performance of the contract such contractor will not discriminate or permit discrimination against any person or group of persons on the
grounds of race, color, religious creed, age, marital status, national origin, ancestry, sex, mental retardation or physical disability, including, but not limited to, blindness , unless it is shown by such
contractor that sum disability prevents performance of the work. involved, in any manner prohibited
by the laws of the United States or of the state of Connecticut. The contractor further agrees to take
affirmative action to insure that applicants with job-related qualifications are employed and that employees are treated whenemployed without regard to their race, color, religi ous creed , age, marital
status, national origin, ancestry, sex, mental retardation, or physical disability, including, but not limited to, blindness, unless it is shown by such cxmtractor that such disability prevents perfcrmance of
the wcrk invol ved; (2) the contractor agrees, in all solicitations or advertisements for employees
placed by or on behalf of the contractor, to state that it is an "affirmative action-equal opportunity
employer" in accordance 'Nith regulations adopted by the commission; (3) the contractor agrees to
provide each labor LI1ion or representative of workers with which sum contractor has a collective
bargaining agreement or other cootract or understanding and each vendor 'Nith which sum contractor has a contract or understanding, a notice to be provided by the commission advising the labor
union or workers' representative of the contractor's commitments under this section, and to post copies of the notice in conspicuous places available to employees and applicants for employment; (4)
the contractor agrees to comply with earn provision of this section and Conn. Gen. Stat. Sections
46a-68e and 46a-68f and with earn regulation cr relevant order issued by said commission pursuant
to Conn. Gen. Stat. Sections 46a-56, 46a-68e and 46a-68f; (5) the contractor agrees to provide the
commission on human rights and opportunities with such information requested by the commission,
and permit access to pertinent books, records and accounts, concerning the employment practices
and procedures of the contractor as relate to the provisions of this section and Conn. Gen. Stat.
Section 46a-56. If the contract is a public works contract, the contractor agrees and warrants that he
will make good faith efforts to employ minority business enterprises as subcontractors and suppliers
of materials on such public works project.
c. Determination of the contractor's good faith efforts shall include but shall not be limited to
the following factors: The contractor's employment and subcontracting policies, patterns and practices; affirmative advertising, recruitment and training; technical assistance activities and such other
reasonable acti vities or efforts as the commission may prescribe that are designed to ensure the
participation of minority business enterprises in public works projects.
d. The contractor shall develop and maintain adequate dOOJmentation, in a manner prescribed by the commission, of its good faith efforts.
SERVICE AGREEMENT
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8. The contractor shall include the provisions of Subsection b of this section in every sub~
contract or purdlase order entered into in order to fulfill any obligation of a contract with the slate
and sum provisions shall be binding on a subcontractor, vendor or manufacturer unless exempted
by regulations or orders of the commission. The contractor shall take such action with respect to
any sum subcontract or purchase order as the commission may direct as a means of enforcing such
provisions including sanctions for noncompliance in accordance with Conn. Gen. Stat. Section 46a·
56; provided, if such contractor becomes involved in, or is threatened with, litigation with a subcon·
tractor or vendor as a result of sum direction by the commission, the contractor may request the
state of Connecticut to enter into any such litigation or negotiation prior thereto to protect the interests of the state and the state may so enter.
f. The contractor agrees to comply with the regulations referred to in this section as they exist on the date of this contract and as they may be adopted or amended from time to time during the
term of this contract and any amendments thereto.
17. Nondiscrimination Provisions Regarding Sexual Orientation.
Provider agrees to comply with Subsection (a) Section 4a-60a of the General Statutes of
Connecticut, as revised.
a. (1) The ccntractor agrees and warrants that in the periormance of the contract sud'l contractor will not discriminate or permit discrimination against any person or group of persons on the
grounds of sexual ori entation, in any manner prohibited by the laws of the United States or of the
state of Connectirut, and that employees are treated when employed without regard to their sexual
orientation; (2) the contractor agrees to provide each labor union or representative of workers with
which sud'l contractor has a collective bargaining agreement or other contract or understanding and
each vendor with 'Nhich such contractor has a contract or understanding, a notice to be provided by
the commission on humc:n rights and opportunities advising the labor union or workers' representative of the contractors commitments under thi s section, and to post copies of the notice in conspicuous places available to employees and applicants for errployment; (3) the contractor agrees to comply with each provision of this section and with each regulation or relevant order issued by said
commission pursuant to section 46a-56 of the general statutes; (4) the contractor agrees to provide
the commission on human rights and opportunities with such information requested by the corrrnission, and permit access to pertinent books, records and accounts, concerning the employment practices and procedures of the contractor 'vVhich relate to the provisions of this section and section 46a56 of the general statutes.
b. The contractor shall indude the provisions of Subsection a of this section in every subcontract or purchase order entered into in order 10 fulfill any obligation of a contract with the state and
such provisions shall be binding on a subcontractor, vendor or manufacturer unless exempted by
regulations or orders of the commission. The contractor shall take such action with respect to any
such subcontract or purchase order as the corrrnission may direct as a means of enforcing such
provisions induding sanctions for noncompl iance in accordance with section 46a-56 of the general
statutes; provided, if sum contractor becomes involved in, or is threatened with, litigation with a subcontractor or vendor as a result of such direction by the commission, the contractor may request the
state of Connecticut to enter into any such litigati on or negotiation prior thereto to protect the interests of the state and the state may so enter.
c. The contractor agrees to comply with the regulations referred to in this section as they exist on the date of this contract and as they may be adopted or amended from time to time during the
term of this contract and any amendments thereto.
SERVICE AGREEMENT
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18. Executive Order No. Three.
This contract is subject to the provisions of Executive Order No. Three of Govemor Thomas
J. Meskill promulgated June 16, 1971 and, as such, this contract may be cancelled , terminated or
suspended by the state labor oommissioner for violation of or noncompliance with said Exerutive
Order No. Three, or any state or federal law concerning nondiscrimination , notwithstanding that the
labor commissioner is not a party to this omtract. The parties to this contract, as part of the consid-
eration hereof, agree that said Executive Order No. Three is incorporated herein by reference and
made a part hereof. The parties agree to abide by said Executive Order and agree that the state labor commissioner shall have continuing jurisdi ction in respect to contract performance in regard to
nondisaimination , until the contract is completed or terminated prior to completion.
The contractor agrees, as part consideration hereof, that this contract is subject to the Guidelines and Rules issued by the state labor commissioner to implement Executive Order No. Three,
and that he will not discriminate in his employment practices or polici es , will file all reports as required, and YJiIi fully cooperate with the State of Connecticut and the state labor commissioner.
19. Executive Order No. Sixteen.
This Agreement is subject to the provisions of Executive Order No. Sixteen of Governor John
G. Rowland promulgated August 4 , 1999, and , as such, Uis Agreement may be canceled, terminated or suspended by the Contracti~ agency for violation of or noncompliance with said Executive
Order No. Sixteen. The parties to this Agreement, as part of the consideration hereof, agree that
Executive Order No. Sixteen is incorporated herein by reference and made a part hereof. The parties agree to abide by said Executive Order and agree that the contracting State shall have jurisdiction in providing its employees a reasonably safe and healthy working environment, free from intimidation, harassment, threats, and lo r violent acts.
20. Executive Order No. Seve nteen .
This contract is subject to the p-ovisions of Executive Order No. Seventeen of Govemor
Thomas J. Meskill promulgated February 15. 1973, and , as such, this contract may be cancelled ,
terminated or suspended by the contracting agency or the State Labor Commissioner for viol ation of
or noncompliance with sai d Executive Order No. Seventeen , notwithstanding that the Labor Commissioner may not be a party to this contract. The parties to this contract. as part of the consideration hereof, agree that Executive Order No. Seventeen is incorporated herein by reference and
made a part hereof. The parties agree to abide by said Exerutive Order and agree that the contracting agency and the Stale l abor Commissioner shall have joint and several contim.ing jurisdiction in
respect to contract performance in regard to listing all employment openings with the Connecticut
State Employment Service.
21 . Workers' Compensation .
Supplier agrees to carTy sufficient workers' compensation and liability insurance in a company , or companies, licensed to do business in Connecticut, and furnish certificates if required.
22. Approval Of Agreement.
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Page l O f 13
o
Reference No.B-03-013
Customer and Supplier represent that the persons ...mo are their respective signatories to this
Agreement are fully authorized to do so. This Agreement shall become effective upon its approval
as to form by the Office of the Attomey General of the State of ConnectiOJt.
23. Applicable Law. Jurisdiction.
a. This contract shall be govemed, interpreted and construed under and in accordance
with the laws of the State of Connecticut without regard to its conflict of laws principles. This
contract shall be deemed to have been made in East Hartford, Connecticut.
b. The Provider irrevocably consents with respect to any pennitted daims or remedies at law
or equity, arising out of ()( in connection with this Contract, to the jurisdiction of the Connecticut Superior Court 0'" the U.S. District Court for the District of Connecticut and with respect to venue in the
Judiaal District of Hartford-New Britain at Hartford or the U.S. District Court for the District of Connecticut in Hartford, and irrevocably waives any objections it may have to such jurisdiction on the
grounds of lack of personal jurisdiction of such court or the laying of venue of such court or on the
basis of forum non conveniens or otherwvise, unless the parti es agree in 'Miting to a different venue.
c. Provider agrees to appoint agents in the State to recei ve service of process. In the event
Provider fails to appoint said agent the Secretary of the State of Connecticut is hereby appointed by
Provider as its agent for service of process for any acti on arising out or as a result of this contract,
such appointment to be in effect throughout the life of this contract induding any supplements hereto
and all renewals thereof, if any, and six (6) years thereafter except as otherwise provided by law,
24. Language Required Pursuant To C.G.5. §1-200 And
§1~218.
Each contract in excess of two million fi ve hundred thousand dollars between a public
agency and a person for the perionnance of a governmental function shall (1) provide that the public
agency is entitled to receive a copy of records and files related to the periormance of the govemmental function , and (2) indicate that such records and files are subject to the Freedom of Information Act and may be disclosed by the public agency pursuant to the Freedom of Information Act. No
request to inspect or copy such records or files shall be valid unless the request is made to the public agency in accordance with the Freedom of Information Act. Any complaint by a person who is denied the right to inspect or copy such records or files shall be brought to the Freedom of Information
Corrmission in accordance with the provisions of sections 1-205 and 1-206 of the general statutes.
25. No Resale.
Customer is not permiHed to resell the Intemet Services.
26. No Third Party Rights.
Provider's performance obligations under this Agreement are to Customer and not to any
third party. This Agreement does not expressly or implicitly provide any tI1ird party with any remedy,
claim, cause of action or other right or privilege against Provider.
27. Annual Rebate.
The annual two percent (2%) rebate credited to DOlT shall be based upon revenue as follows:
revenue collected by MCI from services under this Agreement provided and billed by Mel, excluding: (i) amounts billed, but not paid; (ii) taxes; (iii) credits; (iv) revenue for commissioned services,
SERVICE AGREEMENT
Reference No.B-03-013
Page 110 t
13
including revenue related to the inmate phone system; (v) amounts Mel collects or otherwise pays
to third parties in support of regulatory programs. This category includes the Universal Service
Fund, the State 911 charge, the Connecticut Service Fund, and the Carrier Cost Recovery Charge.
If some future regulatory development establishes a new charge, Mel and the State will mutually de·
termine the exemption of sum charges from the annual rebate at that time; and (vi) amounts Me l
pays to payphone service providers pursuant to Section 276 of the Telecommunications Act of 1996
("Section 276") and the regulations implementing Section 276.
The annual rebate payment shall be calrufated for the period July 1 51 through June 30 th for each
year the contract is in effect, induding any contract extensions. The Provider shall make the annual
rebate payment to Customer no later than August 15th of each year.
The first rebate payment shall be prorated, from the start of contract through the first June 30 th ,
with payment due by August 15th • The final rebate payment to Customer shall be made no later than
six weeks from the date of contract termination or expiration.
The Provider shall provide a semi-annual summary report to Customer identifying rebate period, billed entity, total billed, rebate due/paid, and all new users of the State contract. The State reserves the right to audit the calculation of such rebate and at its sole discretion issue an invoice for
any diff8r"ence in calCl.llation that shall be paid immediately by the Provider.
28. Inmate Phone Services
Corrmissions for Inmate Phone Services shall be based upon revenue as follows: ·Corrmissionoole Revenue" is the revenue from Operator Service Calls generated by the telephones covered
under this Agreement handled by MCI Operator Services and carried on the MCI network, excluding:
(i) amounts billed , but not paid; (ii) taxes; (iii) credits; and (iv) amounts MCI otherwise pays to third
parties in support of regulatory programs. The latter category includes the Universal Service Fund,
the State 911 charge, the State Universal Service Fund, and the Carrier Cost Recovery Olarge . If
some future regulatory development establishes a new charge, MCI and the State will mutually determine the exel1lJtion of such dlarge from Commissionable Revenue at that time.
29. Entirety Of Agreement.
a. This Agreement, including the SIGNATURE PAGE OF AGREEMENT and documents incorporated herein by reference, contains the complete and exclusive statement of the terms and
conditions agreed to by the parties hereto and shall not be altered, amended, or modified except in
writing executed by an authorized representati '.Ie of eadl party .
b. Failure of a party to insist upon strict adherence to any term of this Agreement will not be
considered a waiver or deprive the party of the right thereafter to insist upon strict adherence to that
term or any other.
c. Eadl provisioo of this Agreement is severable from all other provisions and any provision
deemed invalid does not negate the remainder of the Agreement.
d. This Agreement shall be governed and construed in accordance with the laws of the State
of Connecticut.
e. The parties agree that aU of the following documents are incorporated into this Agreement. With regard to any inconsistencies that might arise, the following order of precedence shall be
used:
SERVICE AGREEMENT
Reference No.S-03-013
Page 120f 13
••••• * .*.**** * *********** ** ***** *** **** * * * **.*.* *.** ****** * •• ************************.****** ••• ** ••• *.
~ 1)
This Agreement.
1.l('i-2)
Mel's Clarifications dated 5/6/03
22/02
~ 3) Mel's Best and Final Offer dated 11 1
~ 4) Mel's original proposal dated 211410 1
RFP #990-A-24-7015 dated 10/6/00
~~)
••••• * •• ******.**.**.***.****.** ••••• ** ••• ***** ••••• ******** ** **************
THE REMAINDER OF THIS PAGE IS PURPOSELY LEFT BLANK
SERVICE AGREEMEN T
Reference No.8-03-013
Page 130f 13
SIGNATURE PAGE OF AGREEMENT
This Agreement is entered into by authority of Sections 4d-2, 4d-5 and 4d-8 of the General
Statutes.
Mel WORLDCOM Communications, Inc.
STATE OF CONN ECTICUT
APPROVED:
BY:
(,>1.': 66
TITLE:
DATE
ttl "II O}
I')
tl....bA AJ
Chief Information Officer
Department of Information Tedmology
duly authorized
DATE:_ _(.=--L--,-'-=-("LI0--=3,-----
SEAL
D AS TO
li d"-__
"A"tto = eC- el:" ra'!"'" the
:Crn" y1o(\, ne"' l of
ate of Connecticut
Assoc. Atty. Generol
DATE: _
_ _---'7'+1-'-~I-'/o:"~"-----_ _
Product Schedule
Master Agreement # B-03-013
Product Schedule
Master Agreement # B-03-0 13
I DOlT MASTER AGREEMENT NUMBER,
8-03-013
VENDOR NAME : MCI WORLDCOM Communications, Inc.
I DOlT APQROVAL DATE '
I FEIN , 47..0751768
SERVICE/PRODUCT NAME : Local Exchange Service: Analog Lines (POTS Service)
SERVICE/PRODUCT DESCRIPTION :
Mel is one of the nations largest Competitive Local Exchange Calners (CLECs). II owns and operates
fiber optic networks and local switching systems to deliver Local Service in the greater Hartford and
Stamford areas (see Service Availability tables for specific coverage areas). Local service includes:
•
911/E911
•
Directory listing
Directory assistance
Operator and customer services (7x24x365)
Telephone number assignment
Service access codes (800/888 and 700 numbers)
Telecommunications Relay Services
Equal access (1+ dialing)
Local number portablility
•
•
•
•
•
•
•
B usin~~~ !.in~~ or "Elain QkI T~~l2hQne ~~rvi~~r (PQTSl Lines. ""hich provide analog service between
the Local End office and the subscriber's key system, modem or fax machine. Standard business lines
indude Touch Tone, Hunting, Call Forward Variable and Calling Party Number Delivery.
SERVICE LEVELS: WorldCom does not offer SLAs for local servx:e: however the following repair
statistics apply.
Mean Time to Rep air (MTTR)
•
•
•
•
Priority 1: 4 hours
Priority 2: 8 hours
Priority 3: 12 hours
Priority 4: 24 hours
SERVICE AVAILABILITY/LIMITATIONS:
See attached Current Availability of Services table.
I
B-ll3-ll13
MASTER AGR EEMENT NUMBER:
VENDOR NAME: MCI WORlDCOM Communications, Inc .
-
DOlT APPROVAL DATE:
VENDOR FEIN : 47-0751768
SERVICE NAME: Local Exch anae Service: Analoa Lines (POTS Service) • Hartford
""""
i"".
o..l8le ,
Change)
Add
Add
~
Add
Dale 01
Vendor
Request
D.~
Item
By DOlT
. ~~~~03
- 6/9/03
Analog Lines (POTS)-Hartford
Ilem
c".
Description of Service/Equipment
1
,Analog Line (POTS Service
2
3
.Federal Subscriber Une Charge
Local Number Ponabilily
Page 1 012
Unit
"
"
"
Initial
Conversion:
Non·Recurring
Unit Cost
$0.00
$0.00
$0.00 '
Post·
Conversion:
~Recurring
Recurring
Monthly Cost
Unit Cost
$0.00
SO.OO
- SO.OO ·
$21.00
- $8.08
SO.40
I
8-03-013
MASTER AGREEMENT NUMBER:
VENDOR NAME: MCI WO RLDCOM Communications Inc.
DOlT APPROVAl DATE:
IVENDOR FEIN : 47-0751768
SERVICE NAME: Local ExchanQe Service : AnaloQ Lines (POTS Service) - Stamford
.""'''
''''''.
00....
"'-',
Add
Add
Ad,
Date 01
v,,_
Request
Dale
Approved Item
6y DOlT
~L9/03
~7~~g~
Analog l ines (POTS)-Stamford
Item
Cod.
Oescription 01 ServieelEqolpmenl
,
Analog line {POTS Service
2
f ~ Subsenber
3
local Number Portability
Lino Charge
UM
~
u
u
Initial
PostConversion:
Conversion:
Non-Recurring Non-Recurring
Unit Cost
Unit Cost
SO.OO
SO.oO
sO.06
$0.00
SO.OO
$0.00
R"""",
_ea.,
$23.61
SS;-Qi
$0.2
Page2of2
,.
I
I DOff MASTER AGREEMENT NUMBER
B~3~13
VENDOR NAME: MCI WORLDCOM CommunJcations, Inc.
DOlT AP PROVAl DATE
rFEIN , 47.(1751768
SERVICE/PRODUCT NAME: Local Exchange Service: Analog Lines (Prov isioned over T1 )
SERVICE/PRODUCT DESCRIPTION :
Mel is one of the nations largest Competitive Local Exchange Carriers (CLECs). It owns and operates
fiber optic networks and local switching systems to deliver Local Service in the greater Hartford and
Stamford areas (see Service Availability tables for specific coverage areas). local service includes:
•
•
•
•
•
•
•
•
•
911/E911
Directory listing
Directory assistance
Operator and customer services (7x24x365)
Telephone number assignment
Service access codes (800/888 and 700 numbers)
Telecommunications Relay Services
Equal access (1+ dialing)
Local number portablility
Business Lines, which provide analog service between the local End office and the subscriber's key
system, modem or fax machine. Standard business lines include Touch Tone, Hunting, Call Forward
Variable and Calling Party Number Delivery.
SERVICE LEVELS : Wor1dCom does not offer SLAs for local service; however the following repair
statistics apply.
Mean Time to Repair (MTTR)
•
•
•
•
Priority 1:
Priority 2:
Priority 3:
Priority 4:
4 hours
8 hours
12 hours
24 hours
SERVICE AVAILABILITY/LI MITATIONS:
See attached Current Availability of Services table.
8-03-013
MASTER AGREEMENT NUMBER:
DOff APPROVAl DATE:
VENDOR NAME : Mel WORLDCOM Com munications . Inc.
IVENDOR FEI N: 47 -0751768
SERVICE NAME : Local Exchange Service: Analog Lines (Provisioned Over T1 - Hartford
""""
Awo''''
'''''.
""""'.
Ad,
"""'"' 6 / 9/0 3
Date 01
Vendor
Request
Add
Add
Date
By DOlT
6/9/0 3
i;j 9 j0 3
Analog Unes over Tl-Hartford
lIem
'~m Cod.
,
2
3
De5Cription of SeMcelEquipmenl
lJrle (POTS Service
Fe<leral Subsoiber lone Charge
local Number Portabolity
Analog
Page lof 2
Unit
••
. ••
..
Posllmial
Convel'$ion:
COtJVe1'Sion:
Non-ReclJrring Non-Recurring
UrwI Cost
UnitCosI
$0.00
$0.00
SO.oO
Reo.srr1ng
Monthly Cost
$0.00
$21 .()(
$0.00 _ _ $8.01
$0.00
$0.4
~t'&'sTER
I
8-03-013
AGREEMENT NUMBER:
VENDOR NAME : MCI WORlDCOM Communications , Inc .
DOlT APPROVAl DATE:
VENDOR FEIN : 47.(1751768
SERVICE NAME : local Exchanae Service : Ana loQ Lines (Prov isioned Over T1 - Stamford
A..'"tivity
e-.
"""".
Date of
o.~
V""",
Approved
Request
By DOlT
"'
"'""""' p/9/0 3
"'" 6 9 0 3
o~~~? 3
""
Analog Lines over T1 -Stamford
,,~
,.
2
3
,,~
Cod.
U"'
Oe5ClipliOn of ServicefEquipmen\
Analog Line {POTS Service
Federal Subscriber L.,e Charge
Local Number Portability
Page2of2
.
..
..
..
Initial
POSIConversiorl:
Con\l'efllon:
NOfl-Rewniog Non-Recurring
Unit Colt
Unit Cost
SO.OO
SO.OO
SO.OO
Recu rring
Monthly CO$!
$0.00
523.61
$0.00· - -$8.01
$0.00
$0.2
I DOlT MASTER AGREEMENT NUMBER,
B-CHl13
VENDOR NAME: Mel WORLOCOM Commun ications. Inc.
DOlT APPROVAl DATE·
I FEIN : 47~751768
SERVICE/PRODUCT NAME : loca l Exchange Service: Ana log Trunks
SERVICE/PRODUCT DESCRIPTION :
Mel is one of the nations largest Competitive local Exchange Carriers (CLEes). It owns and operates
fiber optic netwof'ks and local switching systems to deliver Local Service in the greater Hartford and
Stamford areas (see Service Availability tables for specific coverage areas). Local service includes:
•
•
•
•
•
•
•
•
•
9111E911
Directory listing
Directory assistance
Operator and customer services (7x24x365 )
Telephone number assignment
Service access codes (800/888 and 700 numbers)
Telecommunications Relay Services
Equal access (1 + dialing)
local number portablility
I, ~~I Tnmk Se,
I
Arlalog Trunks and Digital Trunks that connect the Class 5 local Office with
or Key system. All indude Touch Tone and Hunting. DID numbers can be ordered
in blocks of 20 or 100.
I ~~,
•
local Trunk Basic : available for digital or analog trunks; can carry inbound . outbound or
two way traffic.
•
010 Tru nks : DID·capable trunks are configured to out·pulse two to seven digits to your
company's PBX to route an incoming call directly to an individual slation without the
intervention of a live or automated attendant.
•
Two-Way DID Trunks: Two-way oro offers direct inward dialing capability with the added
functionality of placing outbound calls on the same trunks.
•
The following trunk types are available:
·
One·way inbound for inbound calls
·
One·way outbound for outbound cans
·
Two--way for inbound and outbound calls
SERVICE lEVELS: WortdCom does nol offer SlAs for local service; however the following repair
statistics apply.
Mean TIme to Repair (MTIR)
•
•
•
•
Priority 1: 4 hours
Priority 2: 8 hours
Priority 3: 12 hours
Priority 4: 24 hours
SERVICE AVAILABILITY/LIMITATIONS:
See attached Current Availability of Services table.
I
8-03-013
MASTER AGREEMENT NUMBER:
VENDOR NAME: Mel WO RLDCOM Communications Inc.
DOlT APPROVAL DATE:
IVENDOR FEIN: 47..()751768
SERVICE NAME: Local Exchanae Service: Analoa Trunks· Hartford
Dele!, .
O>ang.e)
Date 01
Vendor
Request
Date
Approved
6yDOtT
,,~
Item Code
Description 01 Service/Equipment
6/9/03
p/9/0 3
_ 6/9/03
1
_One Way Out Tn.mk s
2
3
• One Way In TrunkS
- _p~?I,P3
4.
Add
5
"'"
"'"
AOO
6,9,03
Analog Trunks-Hartford
Two Way Trunks
~ederaJ
PostInitial
Conversion:
Convers;on:
Unit
Non-Recurring Non·Recurring
Unit Cost
Unit Cost
..
..
..
SubSCliber l ine Charge
___ " . _
local Number Portability
ea
Page 1 012
$0.00
$o.od
$0.00:
$0.00:
$0.00
$0.00
$0.00
$0.00
Recurrir'lg
Monthly Cost
$27.3
$27.3
$27-:3
SO.oo~_---;$"'8~.0;:J
-
- SO.OO
$3.6
I
8.(13-(113
MASTER AGREEMENT NUMBER:
VENDOR NAME: MCI WORlDCOM Communications Inc.
-
DOlT APPROVAL DATE:
VENDOR FEIN : 47-0751768
SERVICE NAME: local Exchange Service: Analog Trunks - Stamford
,,.,.,.
"""""
"'.....
"""'"'
""" _
Date of
VendOf
Request
9/9/~3
""_ _ p/9/03
"', ~/9/0 3
_ 6/9/03
Add
6 9/03
"',
Analog Trunks·Stamford
0 ...
Item
By DOrT
lIem
Cod,
1
2
3
•
-5
Description 01 SeMcelEquipment
One Way Out Trunks
One Way In Trunks
Trunk:!i
.. Two WaySlibscriber Line Charge
)~ederal
Local Number Portability
Page2of2
Initial
Post·
Conversion:
Conversion:
Unit
Non·Recurring Non-Recurring
Unit Cost
Unit Cost
..
..
..
..
$0.00
$0.06
$0.00
$0.00
$0.00
SO.oO
SO.oO
- S
'O.oO
$0.06
$0.00
Recurring
Monthly Cost
$23.61
$23.61
$23.61
$8.0
$2.0
VENDOR NAME:
SERVICE/PRODUCT NAME: local Exchange Service: Analog Trunks (Provisioned over T1)
SERVICE/PRODUCT DESCRIPTION:
MCI is one of the nations largest GcrTlpetitive Local Exchange Carriers (CLEGs). II owns and operates
fiber optic networks and local switctung systems to deliver Local Service in the greater Hartford and
Stamford areas (see Service Availability tables for specific coverage areas). Local service includes:
•
•
•
•
•
•
•
•
•
9111E911
Directory listing
Directory assistance
Operator and customer servtceS (7x24x365)
Telephone number assignment
Service access codes (8001888 and 700 numbers)
Telecommunications Relay Services
Equal access (1+ dialing)
local number portablility
Local Trunk Service provides Analog Trunks and Digital Trunks that connect the Glass 5 Local Office with
the subscriber's PBX or Key system.. All include Touch Tone and Hunting. DID numbers can be ordered
in blocks of 20 or 100.
•
local Trunk Basic: available for digital or analog trunks; can carry inbound, outbound or
two way traffic.
•
DID Trunks : DID-capable trunks are configured to oU(.J)4,Jlse two to seven digits to your
company's PBX to route an incoming call directly to an individual station without the
intervention of a live or automated attendant.
•
Two-Way DID Trunks: Two-way 010 offers direct inward dialing capability with the added
functionality of placing outbound calls on the same trunks.
•
The following trunk types are available:
One-way inbound for inbound calls
One-way outbound for outbound calls
Two-way for inbound and outbound calls
not
Mean Tlrne to Repair (MTTR)
•
•
•
•
Priority 1: 4 hours
Priority 2: B hours
Priority 3: 12 hours
Priority 4: 24 hours
SERVICE AVAILABILITY/LIMITATIONS:
See attached Current Availability of Services table.
B·03.()13
MASTER AGREEMENT NUMBER:
I
VENDOR NAME : MCI WORLOCOM Communications. Inc.
DOlT APPROVAl CATE:
IVENDOR FEIN : 47..()751768
SERVICE NAME: local Exchange Service : Ana log Trunks (Provisioned Over T1 • Hartford
""""'"
'' '
""-.
"-',
Ad,
""
""
Ad'
-
~
Ad,
Date of
VendOf
Request
Dale
Approved
By DOlT
6(9/03
6/9/0 3
6/9/03
·6 /9/03
6/9/03
Analog Trunks over Tl·Hartford
"om
1
2
3
•
s
Item
Cod.
Initial
Post·
Convel'$oon:
Convel'$loro:
Unit
Non·Recurring Noo.Recurring
Unit Cost
Unit eo,t
Descnption of Service/ Equipment
One Way O\,lt Trunks
One Way In Trunks
Two Way Trunks
Federal Subscnt)er Lone Charge
Local Number Porta~i
Pagel 012
.
.
..
..
..
..
..
-
SO.OO
SO.oO
50.00
50.00
SO.oO
SO.OO
50.00
$0.00
SO.OO·
SO.OO
R~"""
Monthly Cost
S27 .3
S27.3
527.3
~S8<ll
53.6<
8-03-013
MASTER AGREEMENT NUMBER:
I
00fT APPROVAL DATE:
IVENOOR FEIN : 47-0751768
VENDOR NAME : MCI WORLOCOM Communications Inc .
-
SERVICE NAME : local Exchange Service: Ana loa Trunks (Provisioned Over T1 . Stamford
""""
I"".
Deleee,
0."",
Add
A4d
A4d
v._
Date of
Date
Item
Approved Item
Request
Cod<
By DOlT
.6/9/0 3
6/9/0 3
6/9/03
-"'" ~~~~g~
Add
Analog Tn,lnk$; over T1-Stamford
1
2
3
•
,
Oescr¢>n of Ser.riee/Equipmenl
One Way Oul Trunk.s
One Way In Trunks
T'M) Way Trunks
-
Federal Subscriber LiM Charge
Local Number Portability
Page 2 of 2
""""""'":
Unit
~ning
...
..
..
..
..
-
Unit Cost
SO.OO
SO.oO
SO.oO
$0.06
SO.oO
Poot·
Corwef$lon:
Non-Recurring
Unit Cost
Recurring
Monlt\lyCost
$0.00
527.3
50.00527.3
- $0.00
527.3
50.00
S8~
$0.00
$3.&
I DOlT MASTER AGREEMENT NUMBER
B-ll3-ll13
VENDOR NAME: MCI WORlDCOM Communications, Inc.
DOlT APPROVAl DATE'
I FEIN,
47-{)751768
SERVICE/PRODUCT NAME: Local Exchange Service : Digital Trunks (T1)
SERVICE/PRODUCT DESCRIPTION:
Mel is one of the nations largest Competitive Local Exchange Carriers (C LECs). II owns and operates
fiber optic networks and local switching systems to deliver Local Service in the greater Hartford and
Stamford areas (see Service Availability tables for specific coverage areas). Local service includes:
•
•
•
•
•
•
•
•
•
911/E911
Directory listing
Directory assistance
Operator and customer services (7x.24x36S)
Telephone number assignment
Service access codes (800/888 and 700 numbers)
Telecommunications Relay Services
Equal access (1 + dialing)
Local number portablility
Local Trunk Service provides Analog Trunks and Digital Trunks that connect the Class Slocal Office with
the subscriber's PBX or Key system. All include Touch Tone and Hunting. DID numbers can be ordered
in blocks of 20 or 100.
•
Local Trunk Basic: available for digital or analog trunks; can carry inbound, outbound or
two way traffic.
•
DID Trunks: DID-capable trunks are configured to out-pulse two to seven digits to your
company's PBX to route an incoming call directly to an individual station without the
intervention of a live or automated attendant.
•
Two-Way DID Trunks : Two-way 010 offers direct inward dialing capability with the added
functionality of placing outbound calls on the same trunks.
•
The following trunk types are available:
-
One-way inbound for inbound calls
-
One-way outbound for outbound calls
-
Two-way for inbound and outbound calls
SERVICE LEVELS: WoridCom does not offer SlAs for local service; however the following repair
statistics apply.
Mean Time to Repair (MTTR)
•
•
•
•
Priority 1: 4 hours
Priority 2: 8 hours
Priority 3: 12 hours
Priority 4: 24 hours
SERVICE AVAILABILlTYfliMITATIONS:
See attached Current Availability of Services table.
B'()3.()13
MASTER AGREEMEfolT NUMBER:
DOlT APPROVAl DATE:
VENDOR NAME : MCI WORLDCOM Comm unications, Inc .
VENDOR FEIN : 47-0751768
SERVICE NAME : Loca l Exchanae Service : Diaital Trunks fT-1's - Hartford
Activtty
Date 01
(Md.
Vendor
Delete.
Request
co.".,
Add
Add
Add
Add
,-,
o.~
...."..,'" Item
By DOlT
6/9/0
6/9/03
6/9/0 3
6/9/03
Digital Trunks-Hartford
~e
U it
Description d ServiceJEQuipment
n
Digital T-15
Federal Subscriber Line Charge per
2
3
4
T\
_
DID Telephone Numbers
Local Nu/l1berPonabitity (perT1)
Page 1 012
88
Post-
ConversiOn:
Conversion:
Non-ReC\lning Non-Recuning
Unit Cost
Unit Cost
$0.00
$0.00
Ro=mg
Monthly Cost
$337.7
$O.OO___ "O,, ,OO,I_ ..
$: , $-c'9,,3,,,.95j2
. .. _ _
--;;r
.
ea
-
SO.OO
SO.00 _ _i.$"0,,,';3
,3
sO.06 - - SO.OO·
$86.4
B.()J.(113
MASTER AGREEMENT NUMBER:
I
VENDOR NAME : MCI WORLDCOM Communications Inc _
DOlT APPROVAL DATE:
IVENDOR FEIN , 47-0751768
SERVlCE NAME : Local Exchanae Service : Djgital Trunks (T -1's)- Stamford
""''"'f
,""-
"'-.
Date 01
Vendor
Request
...,
...,
p/9/0 3
6/9/0 3
"""
~~~~g~
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Add
Digital
T~..nks-Stamford
Date
'-"""
By DOlT
Item
l
2
3
•
IIem
Cod,
Initial
PostConversion:
Conversion:
UM
Non-ReClJrTing Non-ReClJrTing
UnitCosI
Unit Cost
DescripliOn of Se",IceIEqulpmenl:
Digital T-ts
Federal Subscriber Line Charge
TJ
0 10 Telephone Numbers
pet
Local Number Ponabilily (per TI l
Page 2 of 2
.
..
....
..
_.
Recurring
Monthly Cost
$0.00
$0.00
$389.4
$0.00
$0.06
$0.00
$0.06
$0.06
$193.92
$0.3
SO.oO
$49.61
I DOlT MASTER AGREEMENT NUMBER
B~3~13
VENDOR NAME : MCI WORLDCOM Communications, Inc.
DOlT APPROVAl DATE:
I FEIN : 47-0751768
SERVICE/PRODUCT NAME: Local Exchange Service: ISDN PRls with DID Service
SERVICEIPRODUCT DESCRIPTION:
MCI is one of the nations largest Competitive Local Exchange Carriers (CLEes). It owns and operates
fiber optic networks and local switching systems to deliver Local SeNice in the greater Hartford and
Stamford areas (see Service Availability tables for specific coverage areas). Local service includes:
•
•
•
•
•
•
•
•
•
9111E911
Directory listing
Directory assistance
Operator and customer services (7x.24x365)
Telephone number aSSignment
Service access codes (8001
888 and 700 numbers)
Telecommunications Relay Services
Equal access (1+ dialing)
Local number portablility
Local ISDN Primary Rate Interface (PRI) is a high·speed ISDN connection (1.544 megabits/second) that
can provide voice, data or video service. PRI is the ISDN equivalent of a T1 line. With PRI , a customer
can predefine the number of channels used for specific types of calls. So whether it·s voice, data, or
video, PRI can help maximize the network's efficiency.
LocaI ISDN·PRI standard features and capabilities indude:
•
Direct Inward Dialing (DID): Local ISDN·PRI supports 010 to stations on a per<.all basis.
•
Non.facilities Associated Sig naling (NFAS): With NFAS, a single 0 channel on one
facility may be configured to control the signaling for B channels on other T·l facilities.
•
Back-up 0 Channel : The State may configure a Back·Up D channel on a separate facility,
which will automatically switch over should the State's primary 0 channel fail. This is
important in large NFAS trunk groups as it prevents total service outage should the primary 0
channel fail.
•
Calling Line 10: This feature provides the State with Calling Line 10 associated with the BTN
of the originating number. The State may use Calling Line ID information for data mining and
call routing applications.
•
Calling Station Identification : The WorklCom network transports and delivers Calling
Station Identification in the calling party information, if received from the CPE. The State may
use this fealure for number screening, routing and processing.
•
Call by Call Service Selection: With this feature. the State can indicate the type of call
desired on a per<.all basis. This eliminates the need to dedicate specific channels for
inbound or outbound.
•
Virt ual Facility Groups (VFGs)· VFG's allow for the allocation of circuit capacity (not
physical circuits) for a given service type (inbound and outbound calls).
•
Calling Station Identification De livery (CSID) (Outbound): The WOf1dCom network
transports and delivel'$ CSI in the calling party information - if received from the customer
premises equipment (CPE) - for number screening, routing, and processing. Note;
Wof1dCom is only responsible for passing CSIO values associated with WorldCom service.
WorIdCom customers who have dual seNice providers will need to be made aware of this
rule as it ma~ affect the called Dartv's abililv to disolav CNAM information for local exchanoe
carrier (LEC) owned direct inward dialing (DID) numbers. WorldCom customers should set
up their private branch exchange (PBX) to only pass WorldCom OIOs to the WorldCom
switch and the other providers' OIDs to their switch . ISON-PRI customers must have CPN
Delivery enabled. Privacy must not be selected when ordering ISON·PRI.
•
Caller Name (CNAM) Display: This term refers to the actual display itself of the caller's
name following the number on a called party's caller 10 display box. This term also refers to
WorldCom's responsibility to our Local service customers to take all reasonable measures
within our means to ensure that the called party's local service provider can accurately
retrieve and display the caller's name information on the called party's caller 10 display box.
CNAM Display is only available if calling Party number (CPN) delivery is enabled. When the
caller's number is not delivered to the called party , the called party's local service provider is
unable to retrieve and display the caller's name. Retrieving and displaying the caller's name
is always the responsibility of the called party's local service provider.
SERVlCE LEVELS : Wor1dCom does not offer SLAs for local service; however the following repair
statistics apply.
Mean Time to Repair (MTTR)
•
•
•
•
Priority 1: 4 hours
Priority 2: 8 hours
Priority 3: 12 hours
Priority 4: 24 hours
SERVICE AVAILABILITYIlIMITAT10NS:
See attached Current Availability of Services table.
I
S-03-o13
MASTER AGREEMENT NUMBER:
DOlT APPROVAl DATE:
IVENDOR FEIN: 47-0751768
VENDOR NAME : MCI WO RLDC OM Communications, Inc.
SERVICE NAME : Local Exchange Service: ISDN PRls with DID Service· Hartford
"=rty
< .
-
00«0.
Date of
Vel'\dor
Requesl
"'""" '5/9/03
Ado
Ado
Ao<
"'"
6/9/03
6/9/03
6/9/03
ISDN PRls-Hartford
Date
Approved Item
By DOlT
Ilem
C"",
Description 01 Service/Equipment
2
ISDN PRI
Federal Subscriber Line Charge per
ISDN PRlline
3
DID Telephone Numbers
1
,
Local Number Portability (per PRI)
Page 1 012
Initial
PostConversion:
Conversion:
Unit
Non-Recurring Non-Recuniog
Unit Cost
Unit Cost
"
"
"
"
Recurriog
Monthty Cost
$0.00
$0.00
$337.7
$0.00
SO.OO
$0.00
$0.00
$0.00
$0.00
$193.92
$0.32
$48.0<
I
B'()3.()13
MASTER AGREEMENT NUMBER:
VENDOR NAME: MCI WORLDCOM Communications Inc .
DOlT APPROVAl CATE:
VENDOR FEIN : 47"()751768
SERVICE NAME : Local Exchange Service : ISDN PRls with DID Service · Stamford
Atbvrty
'''''.
Oo~.
Date 01
v,~
R~,""
"'"""'
"'" ~/9/0 3
"'"
""
AOd
6/9/0 3
6/9 /0 3
6/9/0 3
ISDN PRls-$tamfor:
Dale
Approved
By DOlT
Initial
Item
1
2
3
•
nem
Cod,
Oes.c:npbon of Service/Equipment
ISDN PRI
Federal Subsc:nber llO8 Charge per
ISDN PRI L.wIe
010 Telephone Numbers
Loca! Numoor Porta bility (per PRI)
Page 2 of2
UOl!
o.
....
..
Posl·
Conve~1OI'l
Conve~lon :
ROOJrring
Monthly Cosl
Non-RoOJrTrIg Non·ReOJrring
UrwI Co$I
Unit Cost
SO .oo
$0.00
~
SO .OO
SO.OO
$0.00
$0 .00
$0.06
SO.06
$404."
$193.92
SO.32
527.6<
I
WORLDCOM
--
CURRENT SERVICE AVAILABILITY
Available fA Not Available (NA) or has Umlted AVailability (LA .
locooI E.-.go _ eonw.. s.r-
Andover
An~1a
Ashford
A_
Barilhamsted
Beacon Falls
Bortln
Utllhuny
Bethel
Bethlohem
Bloomfield
BollOfl
B02reh
Bran ford
Bridgeport
Blidgewator
Bri stol
Brookfield
."
860
203
...,
860
860
203
860
20:1
203
203
860 '
..., 1
..., ,.
203 ;
203 I
86
Burlington
°
..., 1
...,
Canaan
660 i
Brooktyn
CanlorOOry
Canton
C haplin
Cheshire
Chesler
CNnton
Colchellar
Colebrook
Columbia
C()l'1'1Wall
203
860
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
A
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
I:
NA
NA
NA
NA
-
--
~
NA
NA
NA
NA
-
NA
NA
NA
NA
A
NA
NA
NA
NA
NA
NA
--
NA
NA
NA
NA
NA
-NA
NA
NA
NA
---
~?NA
NA
NA
NA
:1
NA
Coventry
860
Cromwell
Danbury
Darien
860
203
203
Oeep River
86O
Derby
Durham
East Granby
203
203
860
860
860
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
-
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
-
NA
-NA
.~
NA
NA
NA
NA
--NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
,-
-
NA
NA
NA
r-
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
A
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
_. .......
-- -PRJT.,....
-~
NA
--NA
NA
NA
NA
East Hampton
,- ,-
11
:
860
East Haddam
-- -"'"
--~
(POTS I
DogiIIj T.......
,
I
,
I
,
1
,
I
I
,
,
0
I
I
,
I
,
i
,
,
,
,
I
r
I
,
I
NA
NA
NA
A
NA
NA
A
NA
A
NA
A
A
NA
NA
A
NA
A
A
NA
A
NA
NA
A
NA
NA
NA
NA
NA
NA
A
NA
A
A
A
A"
NA
-NA
A
A
NA
A
PRlT_.
"'"
NA
"'"
NA
NA
NA
A
NA
NA
A
NA
A
NA
A
A
NA
NA
A
NA
A
A
NA
A
NA
NA
A
NA
NA
NA
NA
NA
NA
A
NA
A
A
A
A"
NA
NA
A
A
NA
A
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
,
,
I
1
I
I
I
I
i
I
1
,
I
I
I
I
-
NA
-
NA
NA
NA
NA
NA
NA
NA
--NA
NA
NA
NA
NA
WORLDCOM
I
CURRENT SERVICE AVAILABILITY
Available (A\, Not Available (N&or has Umlted Availabllitv ILA .
CityfT_
""
East Hartford
660
East Hoven
203
East Lyme
East Windsor
Eastford
660
660
660
EllingtOfl
_
Enfiled
Essex
660
660
Fairfield
203
Farmington
660
660
Franklin
Glastonbury
Goshen
660
660
660
Granby
Greenwich
Griswold
Groton
203
860
860
203
Guilford
Haddam
Hamden
660
Hampt~
660
660
660
660
660
660
660
203
-
Klltlngly
Killingworth
Lebanon
Ledya~-
-
Lisbon
Litchfield
~~-
l,~
660
660
660
660
660
660
Madleoo
Manchester
Mansfield
203
-
MIlr1borough
Meriden
660
660
660
Middlebury
203
203
Middlefield
660
~
(POTS)
~
_
c.nr." ~
.- .-.
-- .0
.0
--- --
r
~b
~
!
~-
~
~-
--..-
PRITnnc.
PRI T......
OigitooI T......
NA
NA
NA
NA
A
A
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA NA
NA
NA
A
A
-NA
NA _
NA
NA
NA
NA
NA
NA
NA
A"
A"
NA
NA
NA
NA
NA
A
A
NA NA
NA
NA
A
A
NA t- NA
NA
NA
NA
NA
;
NA
A"
A"'
~~ NA t--~~- A
NA
NA
NA
A
i
NA
NA NA
NA
NA I NA
- - NA
NA
NA
A
A
I NA
NA
,
NA
NA
NA
A
A
.
NA
NA
NA
A
NA
A
- A"
NA
NA
NA
NA
A"'
--t
NA
NA
NA
NA I NA
NA
I NA
NA
NA
NA
NA I NA
- NA
r
NA NA
NA
NA
'
NA
NA --~.~:
NA
A
A
- NA
I
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
A
A
NA
A
A
A
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
N
A
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
- NA
-NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
t----t:A
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
--NA
NA
NA
NA
N~ _ +- N~
NA NA
NA
NA
A
A
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
A
A
NA
NA
NA
NA
A
A
NA
N
A
NA
NA
NA
NA
NA
N
A
NA
NA
A
A
:!
Easton
Hartford
Hartland
Harwinton
Hebron
Kent
...,,- .-.
-
_.0 _000
loaII
I
I
NA
NA
NA NA
NA
NA
NA
NA
NA
NA
NA
NA
I NA
NA
NA
NA
NA
NA
--NA
NA
NA
I
NA
NA
NA
NA
NA
NA
NA
NA NA
NA
NA
NA
--NA
NA
NA NA
NA
NA NA
NA
I
~~-
.
~~-
~
CURRENT SERVICE AVAILABILITY
I
Available CAl, Not Available (NA) or has l imited Avallabilitv IlA).
WOR LDCOM
'" "".,>,(POTS)
Seymou,
Sharon
Sheltoo
Sherman
SlmJlbury
Some~
Sooth W"tndsor
Southbury
Sou thington
Sprague
Stafford
Stamford
Sterling
Stonington
Stratford
Suffield
Thomaston
Thompson
Tolland
Torrington
TlUI11bu~
Union
Vernon
Voluntown
Wallingford
Warron
Washington
Waterbury
Waterford
Wutor1own
w,,~, HfI,tford
West Haven
Westbrook
Weston
Weslport
-
203
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
660 l
203
860
860
203
660
860 ,
I
203
660 1
:!
860 ,
860 ,
203
860
!
:::
, 203 ,
860
660
203
660
203
203
Welhol'$neld
Willington
Wilton
860
660
Winchester
Windham
860
860
860
Windsor
NA
NA
A
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
:1
860 ,
860
203
'
NA
~~NA
A
NA
NA
NA
NA
NA
NA
NA
NA
NA
A
c..w.. SeMoK
PRJ T.......
860
203
660
660
860
860
-
-_. --
.....
_000
..... ,,- ..... "" ,_. .... '- ..........
~E-..
CltylT......
~
~A
_~A
NA
NA
NA
NA
r-
N~ f--~A
NA
NA
NA - r NA
NA
NA
NA h~A
A
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
A
NA
NA
_~A
r--
NA
-:
NA NA
- - NA
NA
NA
NA
A
r--l: A
NA
r--l:
NA
NA
NA
NA
A
NA
I
,
!
I
I
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I
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,
I
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
A
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
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NA
NA
NA
NA
NA
NA
NA
NA
A
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,
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,
,
,
,
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NA
NA
NA
NA
A
NA
A
NA
A
NA
NA
A
NA
NA
NA
A
NA
NA
A
A
A"
NA
A
NA
NA
NA
NA
NA
NA
NA
A
NA
NA
A
A
A
NA
A"
NA
NA
A
-
I
!
I
I
,
,
,
I
PIli T....... '
"'--g
""
NA
NA
NA
NA
A
NA
A
NA
A
NA
NA
A
NA
NA
NA
A
NA
NA
A
A
A"
NA
A
NA
NA
NA
NA
NA
NA
NA
A
NA
NA
A
A
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NA
A"
NA
NA
A
""
.
I
I
,
r
I
.
,
i
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I
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I
,
,
,
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i
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NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
NA
I
WORLDCOM
CURRENT SERVICE AVAILABILITY
Available (A), Not Available (NA) or has Umlted Availability (LA).
"""Windsor Locks
Woloo.
Wood_
Woodbury
Woodslock
'"
I 860
.
, 203
! 203
I:
.... "'"
(POTS)
NA
NA
NA
NA
NA
,_.
E-. _
Coron. s.Mr;eo
PIUT""",.
~
1>Il!
T"""'.
~b
~
NA
NA
NA
NA
NA
- -..
I
.... .... """ .... '- _.
,- ,_.
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-
NA
NA
NA
NA _
NA
NA
NA
NA
NA
NA
-
A
NA
NA
-NA
NA
I
A
NA
NA
NA
NA
I
NA
NA
NA
NA
NA
CERTIFICATE
I , Michael H. Salsbury, Secretary of MCl WORLDCOM Commu nications, Inc. ( the
"Corporation") hereby certify that Jer( A. Edgerton is a Senior Vice President of the Corporation,
and as such has the authority to conc1Jct business and
to sign any and
all documents on behalf of
the Corporation .
Witness my hand and the seal of this corporation this 10~ day of Harm 2003.
Met WORLDCOM Communications, INC.
[CORPORATI: SEAL]
I
By:, ~~..v
Michael H. Salsbury
Secretary
l>
District of Columbia :
This instrument was acknowledged before me on this 10~ day of March, 2003, by Michael H.
Salsbury as Secretary of MCl WORUlCOM Communications, In
~~~~ ~G;.;'~H'~='i.·~
- :'
~jte.l·
I.' /
?:...c'
~c:- -'~",
0:, :Jist~~ o~
Calu:TIbi3
:." ::x;: '-:;: ~ .!.;:-:! 3 2, 20CS
My coovnission expires : _ _ _ _ _ _ _ _ __ _ __
A MENDMENT TO
SERVICE AGREEMENT
Refere nce No . 8 -03-01 3
Amendment entered into, between Mel WORLDCOM Communications , Inc., (Mel), with a principal
place of business at 22001 Loudoun County Parkway, Ashburn , Virginia 20147 , acting by Jerry
Edgerton, its Sr. Vice President, and the Connecticut Department of Information Technology
(DOl T), with a principal place of business at 101 East River Drive, acting by Gregg P. Regan its
Chief Information Officer, pursuant to Conn . Gen Stat. §4d-2, §4d-5 & §4d-8.
Whereas, Mel and DOlT entered into a Service Agreement #8-03-013, dated July 8, 2003, (the
Agreement); and
Whereas, Mel and DOlT wish to modify certain terms of the Agreement.
NOW, THEREFORE , in consideration of these presents and for other good and valuable
consideration, the receipt and sufficiency of which are acknowledged , the parties agree as follows:
1.
Section 27 of the Agreement is hereby deleted in its entirety.
2.
Section 28 of the Agreement is hereby deleted in its entirety.
3. Should the terms and conditions of this Amendment conflict with the terms and conditions of the
Agreement, the terms and conditions of this Amendment shall control and prevail. In all other
respects, the Agreement remains in full force and effect.
4, This Amendment includes the SIGNATURE PAGE OF AMENDMENT and shall become
effective
upon
approval
by
the
Office
of
the
State
Attorney
General.
5. This Amendment contains the complete and exclusive statement of the terms and conditions
agreed to by the parties and shall not be altered, amended , or modified except in writing executed
by an authorized representative of each party.
SIGNATURE PAGE OF AMENDMENT
IN WITNESS WHEREOF, the parties have caused this Amendment to be executed and delivered
by their duly authorized representatives as of the date first written above.
STATE OF CONNECTICUT
Mel WORLDCOM Communica ions, Inc.
Gr~~g pftw ECL,c-
Chief Information Officer
Department of Information Technology ,
duly authorize,
NAME:
--,1,-,-(l.lL~---,A,-,-.,---6Qb-", ,-",-,
",6i =--:. = @'l:j=-O N,--
TITLE :
-", ~:.... ( O"'I'l--i--'-_ _ __
S:::: N7 VP
DATE:
=t-3- 11 II
_ -( l'l.:::;f/ O">
...l...\.: Cl-'=--=---_ __
DATE
OJ
1 e RM jl (~
~o
APPROVZ
A'SS«: Attorney General of the
State of Connecticut
DATE:
Page 2 of 2
f l/f:J 3
'f
