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STATE OF DELAWARE
DEPARTMENT OF CORRECTION
October 12, 2018
ISSUED BY:
CRAIG FETZER
PURCHASING SERVICES ADMINISTRATOR
302-857-5412
SUBJECT:
AWARD NOTICE
CONTRACT NO. DOC15001-INMT_PBLC
Inmate and Public Coin Telephone Services
TABLE OF CONTENTS
OF
KEY CONTRACT INFORMATION
1. CONTRACT PERIOD .............................................................................................................. 2
2. VENDORS ............................................................................................................................... 2
3. SHIPPING TERMS .................................................................................................................. 2
4. PRICING .................................................................................................................................. 2
ADDITIONAL TERMS AND CONDITIONS..................................................................................... 2
Award Notice
Contract No. DOC15001-INMT_PBLC
KEY CONTRACT INFORMATION
1. CONTRACT PERIOD
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The successful Offeror’s contract shall be valid through June 30, 2018. Each contract may be renewed
for two (2) additional one-year periods at the Department’s discretion through negotiation between the
Contractor and the Department prior to the termination of the current agreement.
Addendum 1 extends this contract for an additional one (1) year through June 30, 2019 and also transfers
contract ownership to the Department of Correction. The extension is solely applicable to provide inmate
telephone services. Public coin telephone services are discontinued.
Addendum 2 extends this contract for through June 30, 2020.
2. VENDORS
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Global Tel*Link
GTL
1021 Sunset Hills Road
Suite 100
Reston, VA 20190
(251)338-8875
Website: www.gtl.net
3. SHIPPING TERMS
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F.O.B. destination; freight pre-paid.
4. PRICING
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Prices and/or rates shall remain firm for the term of the contract, unless further negotiations are deemed
necessary.
ADDITIONAL TERMS AND CONDITIONS
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5. BILLING
The successful vendor is required to "Bill as Shipped" to the respective ordering agency(s).
Ordering agencies shall provide at a minimum the contract number, ship to and bill to address,
contract name and phone number.
6. PAYMENT
Payment to Successful Offeror resulting from this RFP shall be payable by the actual users of the
services including but not limited to prisoners in the custody of the State of Delaware Department of
Correction or visitors to any of the Correctional facilities in the State as indicated in this RFP. In no event
shall the contract resulting from this RFP constitute or create an obligation, either general or special, debt,
liability, or moral obligation of the State of Delaware, or any municipality, political subdivision, or
governmental unit thereof or constitute or give rise to a pecuniary liability of the State of Delaware, or any
municipality, political subdivision, or governmental unit thereof nor shall the general credit or taxing power
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Award Notice
Contract No. DOC15001-INMT_PBLC
of the State of Delaware, or any municipality, political subdivision, or governmental unit be pledged
therefore.
7. PRODUCT SUBSTITUTION
All items or services delivered during the life of the contract shall be of the same type and manufacture as
specified or accepted as part of the proposal unless specific approval is given by the State to do
otherwise. Awarded vendors are highly encouraged to offer any like substitute product (s), either generic
or brand name, at any time during the subsequent contract term, especially if an opportunity for cost
savings to the State exists. Also, Contract modifications may result from technological enhancements,
manufacturer discontinuance or obsolescence. If an item meets or exceeds original specifications and
the price is equal to or less than the original bid pricing, the Contractor may request, in writing, a change
to the contract.
In all cases, the State may require the submission of written specifications and/or product samples for
evaluation prior to any approvals being granted.
8. ORDERING PROCEDURE
Successful Contractors are required to have either a local telephone number within the (302) area code, a
toll free (800) number, or agree to accept collect calls. Each agency is responsible for placing their
orders and this may be accomplished by telephone, fax or email system message.
9. PURCHASE ORDERS
Agencies that are part of the First State Financial (FSF) system are required to identify the contract
number DOC15001-INMT_PBLC on all Purchase Orders and shall complete the same when entering
information in the state’s financial reporting system.
10. REQUIREMENTS
For a complete list of contract specifications please refer to the original bid solicitation document(s). Any
contract specific documentation will be accessible through the hyperlink(s) provided on this contract’s
details page.
11. HOLD HARMLESS
The Contractor agrees that it shall indemnify and hold the State of Delaware and all its agencies harmless
from and against any and all claims for injury, loss of life, or damage to or loss of use of property caused
or alleged to be caused, by acts or omissions of the Contractor, its employees, and invitees on or about
the premises and which arise out of the Contractor’s performance, or failure to perform as specified in the
Agreement.
It shall be the duty of the Contractor to assure that all products of its effort do not cause, directly or
indirectly, any unauthorized acquisition of data that compromises the security, confidentiality, or integrity
of information maintained by the State of Delaware. Contractor’s agreement shall not limit or modify
liability for information security breaches, and Contractor shall indemnify and hold harmless the State, its
agents and employees, from any and all liability, suits, actions or claims, together with all reasonable
costs and expenses (including attorneys’ fees) arising out of such breaches. In addition to all rights and
remedies available to it in law or in equity, the State shall subtract from any payment made to Contractor
all damages, costs and expenses caused by such information security breaches which have not been
previously paid to Contractor.
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Contract No. DOC15001-INMT_PBLC
12. NON-PERFORMANCE
In the event the Contractor does not fulfill its obligations under the terms and conditions of this contract
the State may purchase equivalent product or services on the open market. Any difference in cost
between the contract prices herein and the price of open market products or services shall be the
responsibility of the Contractor. Under no circumstances shall monies be due the Contractor in the event
that open market products or services can be obtained below the contract prices.
13. FORCE MAJEURE
Neither the contractor nor the ordering agency shall be held liable for non-performance under the terms
and conditions of this contract due, but not limited to, government restriction, strike, flood, fire, or
unforeseen catastrophe beyond either party's control. Each party shall notify the other in writing of any
situation that may prevent performance under the terms and conditions of this contract.
14. AGENCY’S RESPONSIBILITIES
The Agency shall:
a.
Examine and review in detail all letters, reports, drawings and other documents presented by the
Contractor to the State and render to the Contractor in writing, findings and decisions pertaining
thereto within a reasonable time so as not to delay the services of Contractor.
b.
Give prompt written notice to the Contractor whenever the Agency observes or otherwise
becomes aware of any development that affects the scope or timing of the Contractor's services.
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