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Missouri DOC - Securus Rates 2018-2024

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EXHIBIT A
COST (PRICING PAGES)
The vendor shall provide firm, fixed pricing for the offender telephone system pursuant to all mandatory requirements herein,
including furnishing, installing, providing any necessary hardware and software, monitoring, maintaining at each of the
institutions referenced in Attachment #1. All costs associated with providing the required services, including all travel and
expenses to be incurred by contractor staff, must be included. Prices shall not include commissions to be paid to the State of
Missouri. All per minute prices must be a whole number (i.e. fractions of cents, $0.075, must not be proposed). All prices
must be within rules established by the Federal Communication Commission.
EXHIBIT A, SECTION A.1 REVISED PER ADDENDUM 04 (removed language)
A. I
Pre-paid and Debit Calls: The vendor must state the firm, fixed rate per minute for pre-paid, and debit calls. The
rates proposed for pre-paid and debit calls shall be exclusive of any and all local, state, and federal taxes/fees.
Local, state, and federal taxes/fees may be passed on with no mark-up to the customer in addition to the per minute
prices. Pre-paid and debit calls per minute rate shall include all set up fees for all offender calls. The firm fixed price
per minute offered shall be the same for the entire phone call (i.e. cannot charge a higher rate for the first minute and
lower rate for subsequent minutes.) The vendor shall not charge called parties and/or offenders discretionary fees in
addition to the per minute rate for pre-paid, and debit calls, and local, state, and federal fees/taxes.
Line Item
001

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A.3

Firm Fixed Price
$0.05

003
A.4

Descri tion
Collect Call

Unit of Measure
Minute

Firm Fixed Price
$0.05

Automated Payment Fee: Jfthe vendor charges a fee for a customer to make an automatic payment to an account,
they must state the firm fixed price. If the vendor does not charge a fee for a customer to make an automatic
payment to an account, they must indicate "NIA" or "$0.00" for line item 003. Automated payment fee means
credit card payment, debit card payment, and bill processing fees, including fees for payments made by interactive
voice response (IVR), web or kiosk.
Line Item

Description
Automated Payment Fee Per
Transaction

Unit of Measure
Each

Firm Fixed Price
$0.00

Live Agent Fee: If the vendor charges a fee for a customer to make a payment to ao account through a live agent,
they must state the firm fixed price. If the vendor does not charge a fee for a customer to make a payment lo an
account through a live agent, they must indicate "NIA" or "$0.00" for line item 004. Live agent fee means a fee
associated with the optional use of a live operator in order to complete a transaction.
Line Item
004

j

Unit of Measure
Minute

EXHIBIT A, SECTION A-2 REVISED PER ADDENDUM 04 (removed language)
A.2
Collect Calls: The vendor must state the firm, fixed rate per minute for collect calls. The rates proposed for collect
calls shall be exclusive of any and all local, state, and federal taxes/fees. Local, state, and federal taxes/fees may be
passed on with no mark-up to the customer in addition to the per minute prices. Collect calls per minute rate shall
include all set up fees for all offender calls. The firm fixed price per minute offered shall be the same for the entire
phone call (i.e. cannot charge a higher rate for the first minute and lower rate for subsequent minutes.) The vendor
shall not charge called parties and/or offenders discretionary fees in addition to the per minute rate for collect calls,
and local, state, and federal fees/taxes.
Line Item
002

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Descri tion
Pre- aid Call I Debit Call

Descri tion
Live A ent Fee Per Transaction

Unit of Measure
Each

Firm Fixed Price
$0.00

EXHIBIT A, SECTION A.5 REVISED PER ADDENDUM 04 (removed language)

c._A___5___
In-t-em'--a-ti~o-n-al~C~a~ll-s:-Th~e-v_e_n'-d-o_r_m_u_s_t-st-a-te_th_e_fi~mn--,fi~1-xe-d-'-ra_t_e_p_e_r_m_i_n_u,,,te'-~-o"r"""'i'-nt_e_m_a_t-io_n_a_I_c_a_ll_s.-T-h_e_ra-te_s_p_r_o_p_o_s_ed--'
for international calls shall be exclusive of any and all local, state, and federal taxes/fees. Local, state, aod federal
taxes/fees may be passed on with no mark-up to the customer in addition to the offender's per minute prices. The
Securus - BAFO 01

Page 6

finn fixed price per minute offered shall be the same for the entire phone call (i.e. cannot charge a higher rate for the
first minute and lower rate for subsequent minutes.) The vendor shall not charge called parties and/or offenders
discretionary fees in addition to the per minute rate for international calls, and local, state, and federal fees/taxes.
Line Item
005

A.6

Descri tion
International Call

Unit of Measure
Minute

Firm Fixed Price
$0.50

Coin Payphone Calls: The vendor must state the finn, fixed rates per minute for calls made on a coin payphone.
The rates proposed for calls made on a coin payphone shall be inclusive of any and all local, state, and federal
taxes/fees. The vendor may charge additional fees for international call connection and the use of operator- serviced
calls. The per minute rate shall be the same regardless of type of payment (e.g. coins, credit cards, and bank debit
cards).
Line Item

006

Unit of Measure
Minute

Firm Fixed Price
$0.25

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Securus - BAFO 01

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