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Note: You can access the applicable DOC policies by clicking on Policies under the About Us tab.
1.5.D.4 Inmate Access to Telephones
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How does an inmate get access to telephones while in prison?
During Admissions and Orientation (A&O), inmates are provided with information on how to obtain a Personal
Identification Number (PIN) and how to establish a calling list. Inmates are allowed to have twenty (20) numbers
on their approved calling list. Inmates are not allowed to use another inmate's PIN or share their PIN with
another inmate. Violators are subject to disciplinary action.
Inmates can access telephones at the facility they are housed to make calls, subject to the rules of that
facility. In some cases, pay phones are available in the inmate housing units. These phones may only be used
for purposes designated by Unit Staff.
Access to telephones is a privilege. Inmates must abide by institutional rules on phone usage or their privilege
may be withdrawn at any time. Restrictions on phone use will be imposed on inmates whose status would
make it contrary to the disciplined operation of the institution.
Corrections Commission
Council of
Juvenile Services
Inmates typically have access to pay phones in their housing units and in other designated areas of the facility.
Reentry Council
What type of calls are inmates allowed/not allowed to make?
SD Public Safety
Improvement Act
Inmates may place local and long distance collect calls or debit calls. Debit calling capability was activated in
September 2002.
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Juvenile Justice
Reinvestment Initiative
Third party phone calls are not permitted.
Prison Rape
Elimination Act
How do I know if an inmate is calling me?
Nixle Notification
SouthDakota's 125th
A recorded message may be inserted to let the person being called know that they are receiving a call from an
inmate. Periodic recorded messages may be inserted during the call advising the receiving party they are
talking to an inmate.
Who pays for the calls?
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If the inmate makes a debit call, his phone account is debited for the cost of the call.
If an inmate makes a collect call, the person accepting a collect call from an inmate will pay for the cost of the
call. The recipient must accept the collect call charges.
If a family member or friend on the inmate's approved calling list sets up an account specific to his phone
number, then that account will be charged for the calls at the debit call rates.
What if I don't want an inmate to call me?
Contact the institution where the inmate is being housed and request that a block be put on your phone
number.
Are inmate phone calls monitored?
Yes. Outgoing phone calls from inmates may be monitored and recorded, unless the call is to an attorney or
an organization known to provide legal services. Notices are posted near inmate telephones advising the
inmate that their call may be monitored and/or recorded. It is the responsibility of an inmate to request or
arrange for the use of a non-monitored phone for confidential attorney/client matters.
Can inmates receive incoming calls?
No. Inmates are not allowed to receive phone calls unless it is an emergency situation and/or permission has
been granted by the Warden.
What is a debit phone account and how is it different than the collect only system?
Beginning in September 2002, a debit phone account was added for each inmate. Previously, inmates only had
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the option of making collect calls to family and friends.
With the inmate debit phone account, family and friends can pre-pay for phone calls from inmates.
Family and friends can send in money to GTL AdvancePay Service via options noted below for deposit in the
inmate's debit phone account.
When an inmate places a debit call using their Personal Identification Number (PIN), a message will inform the
inmate of how much money is available in their phone account. The call will be made with the inmate’s phone
account debited for the cost of the call. The call recipient will not be charged for a call on their monthly phone
bill under the debit system.
Inmate Calling Rate Schedule for State of South Dakota
as of March 17, 2016
Type of Call
Cost Per Minute
Offender Collect Calls
Local
$0.05
In-State Long Distance
$0.08
Out-of-State Long Distance
$0.08
US Territories- US Virgin Islands, Guam, Puerto
$0.08
Rico
International
$0.25
Family/Friends Advance Pay
Local
In-State Long Distance
Out-of-State Long Distance
Canada
US Territories- US Virgin Islands, Guam, Puerto
Rico
Other International
Offender Phone Debit
Local
In-State Long Distance
Out-of-State Long Distance
Canada
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$0.05
$0.08
$0.08
$0.08
$0.08
$0.25
$0.05
$0.08
$0.08
$0.08
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US Territories- US Virgin Islands, Guam, Puerto
Rico
Other International
Non-US Caribbean
Mexico
$0.08
$0.25
$0.25
$0.25
Cost does not include tax
How do I send in payments for an inmate to make telephone calls?
The South Dakota Department of Corrections will not accept deposits for the inmate telephone accounts at the
adult facilities. Any deposits received marked "Phone Account" will be deposited in to the inmate's account
and subject to the inmate accounts policy. GTL AdvancePay Service will be handling the deposits to Inmate’s
Phone Debit accounts and Prepaid Collect accounts. If you wish to set up an account specific to your phone
number, Prepaid Collect, you may do so by contacting AdvancePay Service.
Deposits to accounts can be made in several ways:
For friends/family to put funds on Inmate’s Phone Debit account:
1) Mailing a money order: Pay to: GTL
SD-DOC Debit
c/o GTL
PO Box 2827
Mobile, AL 36652
(must include inmate’s name and ID# on Money Order)
2) Online at www.ConnectNetwork.com
Cannot put $ on debit by phone at this time.
For friends/family to put funds on Prepaid Collect account:
1) Mailing a money order: Pay to: GTL
GTL Advance Pay
PO Box 911722
Denver, CO 80291-1722
(must include phone number on Money Order)
2) Online at www.ConnectNetwork.com
3) Phone 866-230-7761
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